Disk Server
User’s Guide
Table of Contents
1. About your Disk Server 1
Disk Server Features ................................................................................................................1
Package Contents.....................................................................................................................2
System Requirements...............................................................................................................2
Connections and Components...............................................................................................2
Specifications............................................................................................................................4
2. Installation and Setup 6
Requirements.............................................................................................................................6
LAN Installation.......................................................................................................................6
Disk Server Setup using Windows........................................................................................7
Disk Server Setup using Macintosh....................................................................................11
3. Administration 14
Overview..................................................................................................................................14
Connecting to the Disk Server ..............................................................................................15
Main Menu..............................................................................................................................16
Managing Shares, Groups, and Users.................................................................................19
Common Administrative Tasks ............................................................................................22
4. Windows Client Setup 24
Overview..................................................................................................................................24
TCP/IP Setup...........................................................................................................................24
Network Logon.......................................................................................................................26
Using the Disk Server's Storage...........................................................................................28
Using the Disk Server's Printer.............................................................................................31
5. Macintosh Client Setup 33
Requirements...........................................................................................................................33
TCP/IP......................................................................................................................................33
Accessing Disk Storage........................................................................................................33
Using the Disk Server's Printer.............................................................................................34
Changing your Password......................................................................................................34
i
6. Troubleshooting 35
Windows ..................................................................................................................................35
Macintosh................................................................................................................................37
FCC Statemen t:
This device complies with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause undesired
operation.
CE Marking Warning
This is a Class A product. In a domestic environment this product may cause radio interference in which
case the user may be required to take adequate measures.
Copyright ? 2000. All Rights Reserved.
Document Version: 1.3
P/N 9560C00101
All trademarks and trade names are the properties of their respective owners.
ii
1
About your Disk Server
Congratulations on the purchase of your new Disk Server. The Disk Server allows
both Macintosh and Windows users on the LAN to share data stored on the Disk
Server, as well as share the attached printer.
Disk Server Features
? ? Easy LAN Installation (10/100BaseTX). An 10BaseT/100Base TX auto-
sensing LAN connection eliminates the need to se t DIP switches.
? ? Supports Windows and Macintosh. Clients can be either Microsoft Win-
dows PCs (Windows 95, 98, NT4.0, 2000), or Apple Macintoshes.
? ? Built-in Print Server. LAN users - both Windows and Mac - can share the
printer attached to the Disk Server, converting it to a "Network Printer".
? ? No Client Software. No software needs to be installed on either Windows or
Macintosh clients.
? ? File Management using OS tools. Once your PC has access to the Disk
Server, you can manage your folders and files using the familiar tools provided
by your operating system. For example, Windows users will see the Disk Server
as an additional drive in Windows Explorer and My Computer.
? ? DHCP Server Support. A DHCP (Dynamic H ost Configuration Protocol)
Server provides a dynamic IP address to PCs and other devices upon request.
The requesting devices are called DHCP Clients.
The Disk Server can act as either a DHCP Server OR a DHCP Client.
? ? Multi Segment LAN Support. If you have a Router, PCs on other LAN
segments can also use the Disk Server.
? ? Easy Setup. A Quickset Windows program is provided to allow speedy con-
figuration of the Disk Server
? ? Full Administrator Control. The LAN Administrator can control Disk
Server usage by the following means:
?? Users: To control access to the Disk Server, each user has a password
The Administrator can also limit the Disk Storage available to a user.
?? Groups: Users are organized into Groups. A user can be in many Groups.
?? Shares: A "Share" is a folder (directory) on the Disk Server which a User
Group can access. Only the Disk Server Administrator can create Shares.
(Users can create folders within the Share.)
?? Access Rights: Access to Shares can be Read-Only, Read-Write, or no ac-
cess. Conveniently, access to Shares is set by Group, not by individual user.
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? ? Remote Management. The Disk Server can be managed from a workstation
anywhere on the LAN, using a WEB browser.
Package Contents
The following items should be included:
? ? The Disk Server Unit.
? ? Power Adapter
? ? Category 5 UTP network cable with RJ45 connectors.
? ? CD-ROM, containing this User Manual and the Disk Server Utility program for
Windows 95/98/NT4.0/2000.
? ? Printed User Manual.
If any of the above items are damaged or missing, please contact your dealer as soon
as possible.
System Requirements
? ? Ethernet Network employing 10BaseT or 100BaseTX.
? ? TCP/IP protocol.
The following client PCs are supported:
? ? PC using Windows 95/98 or later.
? ? PC using Windows NT4.0 or Windows 2000.
? ? Apple Macintosh with AppleShare and system 7.5 or later.
Connections and Components
All connections and switches are on the rear panel. Please take a few minutes to familiarize yourself with your new Disk Server.
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Figure 1: Disk Server Rear Panel
Power Switch This is a spring-loaded "Soft Switch".
If Off, press once to turn On.
If On, press once to start the Disk Shutdown sequence.
During Shutdown, the Ready LEDs will blink.
Power Input Connect the supplied power adapter here.
Reset IP Button
(IP/Password)
If the Disk Server's IP Address or password is lost, press and
release this button. The Disk Server will beep once to indicate the reset has occurred.
The Disk Server password will be cleared, and its IP Address
set to the default value of 192.168.0.2, with a Network Mask
of 255.255.255.0
You can then connect to the Disk Server and set the correct
IP Address and password.
Uplink Button If connecting directly to a PC or Macintosh via Ethernet,
depress this button.
For normal operation (connecting to a hub), this button
should be UP.
10/100BaseTX
connector
100BaseTX LED
(amber)
10BaseT LED
(green)
Use this to connect the Disk Server to your 10BaseT or
100BaseTX hub.
This will be ON if the 10/100BaseTX connector is using
100BaseTX.
This will be ON if the 10/100BaseTX connector is using
10BaseT.
Printer Port Standard parallel printer port. A printer connected here
becomes a "network printer".
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LEDs (Front Panel)
There are five (5) status LEDs on the front panel, as follows:
Ready Normally ON.
This blinks during Startup or Shutdown, and turns OFF after the
shutdown is com pleted.
Buzzer
Error
(Amber)
Disk Full Normally OFF.
Disk Flashes during normal operation, when the Hard Disk is ac-
LAN Flashes during normal operation, when data is transmitted or
The buzzer will beep as follows:
? ? 1 Beep - Reset button or power switch is pressed.
? ? 2 Beeps (Repeated every 5 seconds for 1 minute) - Disk Server is a DHCP cl ient,
but no DHCP Server responded to the DHCP client request.
? ? 3 Beeps (Repeated every 15 seconds for 3 minutes) - Hard disk usage exceeds
98%.
? ? 5 Beeps (Repeated every 15 seconds for 3 minutes) - Overheating; automatic
shutdown will start 3minutes after 1st beep.
Normally OFF.
However, it will be On during the power -on self test. Once the
self-test is completed, it will turn OFF. If it stays ON, there is a
hardware error.
During a software upgrade, both the Ready and Error LEDs will
blink.
Blinking indicates the disk is 98% full.
ON indicates the disk is completely full.
cessed.
received via the LAN.
Specifications
Dimensions 210mm (W) * 271mm (D) * 66mm (H)
Operating
Temperature
Storage
Temperature
Page 4
8" (W) * 11" (D) * 3" (H)
5? C to 40? C
-10? C to 60? C
Network
TCP/IP, AppleShare, SMB
Protocol:
Network
Interface:
Auto-sensing Ethernet
10BaseT or 100BaseTX UTP, RJ45 connector
Printer Port 1 Centronic parallel port
LEDs Rear: - 2 LAN connection status
Front: - 5 status/operation
Power 12V DC , maximum 3.6 amps.
100- 240 V AC, 50-60Hz power adapter provided.
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2
Installation and Setup
Requirements
? ? Ethernet Network employing 10BaseT or 100BaseTX.
? ? TCP/IP protocol.
LAN Installation
1. Connect Network Cable
? ? Use the RJ45 socket to connect the Disk Server to your Hub.
? ? The Disk Server will auto-configure for 10BaseT or 100BaseTX, and full or half
duplex.
2. Connect Printer
? ? If you wish to share a printer, use a standard printer cable to connect the printer
to the Disk Server's parallel port.
3. Connect Power
? ? Connect the supplied power adapter to a power outlet and the Disk Server.
? ? Press and release the rear -mounted power switch to begin the start-up proce-
dure.
4. Check the boot process
? ? During the self-test (2 or 3 seconds), ALL of the LEDs will be ON.
? ? During the boot process, the Ready, Error and Disk Full LEDs will be ON.
? ? Once the boot process is completed, the Ready LED should be ON and the Er-
ror LED should be OFF. If the Error LED stays On, there is a hardware problem.
Repeated beeps also indicate a failure to boot correctly.
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Disk Server Setup using Windows
? ? For basic operation, only the following setup is required.
? ? For the full range of options available to the Network Administrator, refer to
Chapter 3 - Administration.
Software Installation
1. Insert the supplied CD-ROM into the drive of your Windows 95/98 or Wi ndows
NT4.0/2000 system.
2. If the SETUP program does not start automatically, run SETUP.EXE in the root
directory.
3. Follow the prompts to install the Disk Server Utility.
Using the Disk Server Utility
1. Start the program. For the default installation, use Start - Programs - Disk
Server - Disk Server Utility.
2. The screen will look like the example below. The left section displays a list of all
Disk Servers. The right section displays data about the currently-selected Disk
Server. (If no Disk Servers are listed, see the Troubleshooting se ction.)
Figure 2: Disk Server Utility
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Quick Setup
3. Ensure that the desired Disk Server is selected in the left panel, then click the
Quick Setup icon.
4. If you are prompted for a User Name and Password, enter admin for the user
name, and the password you have assigned to the admin user (By default, there
is no password, so the Password field can be left blank.)
5. The Setup screen will be displayed, as shown below.
Figure 3: Setup Screen
Enter data on this screen as follows:
Server
Server Name: The Default Name is shown. Change this if you wish.
Comment: Comments (e.g. Location of the Disk Server) are op-
tional.
Time Zone Select your time zone from the list.
Date/Time Enter the local date (mm/dd/yyyy format) and time.
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TCP/IP
Obtain an IP Address
automatically
(DHCP Client)
If you have a DHCP or Bootp server on your LAN,
you can enable this setting. The Disk Server will then
obtain its IP Address from the DHCP or Bootp server.
However, because this is a Server, it is preferable to
use a Fixed IP Address.
If your LAN does not have a DHCP server, then you
must select Fixed IP Address.
Fixed IP Ad dress: Select this option to enter an IP Address. This option
is required if you wish to use the DHCP Server function.
IP Address: Enter a free IP Address from the address range used
by PCs on your LAN. The default Disk Server value is
192.168.0.2
Network Mask: Use the same value as PCs on your LAN. The default
Disk Server value is 255.255.255.0
Gateway: Use the same value as PCs on your LAN. If you don't
have a router or Internet Gateway, leave this at the
default value (blank).
Enable DHCP Server: If checked, the Disk Server will provide an IP Address
and related data to PCs on request. PCs will only make
such as request if they are set to act as DHCP clients.
(See Windows Client Setup and Mac Client Setup for
details.)
Start IP Address: The first value for the range of IP Addresses to be
allocated by the DHCP Server.
Finish IP Address: The last value for the range of IP Addresses to be
allocated by the DHCP Server
Ensure that the range is large enough for the number
of DHCP clients (PCs and other devices making DHCP
requests.)
Microsoft Networking
Workgroup Name: Normally, this name should match the Workgroup
name used by PCs on your LAN.
Enable WINS Check this if your LAN has a WINS (Windows Inter-
net Naming Service) Server.
WINS Server Enter the IP Address of the WINS Server. This is
normally a system running Windows NT Server.
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Apple Networking
Zone: The default value is "*", giving all zones access to
the Disk Server. If a zone name is shown, only Mac
users in that zone can access the Disk Server
6. Click "OK" to save and exit. The Disk Server is now operational, with the following limitations.
?? All Windows users will be given "Guest" access rights. This allows Printer
usage, and access to the public folder.
?? Macintosh users can only access Disk Server storage with the guest net-
work logon, or by logging on as admin with no password. (The admin user
has access rights to ALL folders.)
?? Macintosh users can only access the printer if it is a LaserWriter or com-
patible.
To overcome these limitations, use the Browser -based Administration interface.
This is invoked with the Administration icon on the Disk Server Utility's main
screen. See Chapter 3 for full details on using the Administration interface.
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Disk Server Setup using Maci ntosh
If your PC is not running Windows 95/98/NT4/2000, you cannot use the SETUP pr ogram on the CD-ROM.
Instead, you must connect to the Disk Server, and configure it, using your Web
Browser. Your Web Browser must support JavaScr ipt V1.1.
The interface has been tested on the following Brow sers:
? ? Netscape Navigator 4.04, 4.08, 4.5
? ? Internet Explorer 4.0
? ? Internet Explorer 5.0
Connecting to the Disk Server
1. Ensure your system has a compatible IP Address and Network Mask (Subnet
Mask).
?? The Disk Server's default values are 192.168.0.2 for the IP Address, with a
Network mask of 255.255.255.0. Your PC should use the same Network Mask,
and an IP Address in the range 192.168.0.3 to 192.168.0.254.
?? On the Macintosh, you can check using Apple - Control Panel - TCP/IP.
(If this option does not exist, then TCP/IP has not been installed. Use your
Apple system disk to install TCP/IP.)
2. Connect to the Disk Server using your Web Browser:
a) Start your Browser
b) In the Address box, enter the following:
HTTP://ip_address
Where ip_address is the IP Address of the Disk Server, as in the following example:
HTTP://192.168.0.2
c) You will be prompted for a name and password.
Enter admin for the name, and leave the password blank. Later, if you set a
password for the admin user, you will be required to enter it here to gain access to the Disk Server.
3. On the first screen, click the Administration button to continue. You will then
see the main menu, as shown below.
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Figure 4: Web Interface - Main Menu
4. Select Network and configure each tab.
Use the on-line help as necessary.
5. Macintosh users can now access the Disk Server, provided they use the Guest
button on the Network login, or login as admin.
?? As guest, they will have access to the public share. The Disk Server Admin-
istrator can grant access to other shares by changing the access rights to
the everyone group.
?? The admin user has access rights to ALL folders. By default, the admin user
has no password, but one can and should be assigned.
?? For further details on using the Web Administration interface, refer to Chap-
ter 3 - Administration.
Printer Setup for Macintosh
? ? If using a LaserWriter, no setup is required. Just follow the procedure in Chapter
5 - Macintosh Client Setup.
? ? If not using a LaserWriter, Mac clients must install the printer driver for the Disk
Server's printer.
Also, the System - Printer Port screen (below) must be correct. Select "Other"
for Printer connected to Disk Server and ensure the Printer Object Type is correct. Check your printer's documentation to find the Printer Object Type.
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Once this is done, the procedure in Chapter 5 - Macintosh Client Setup can be
performed.
Figure 5: System - Printer tab
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3
Administration
Overview
?
AppleShare does
NOT support "Readonly" access, so
access is always
"Read-Write".
The Disk Server administrator can control Disk Server usage by creating and managing Users, Groups, and Shares.
? ? Users: Each user is identified by their User Name and Password. The Admini s-
trator can create Users, and also limit the amount of Disk Storage available to a
user.
? ? Groups: Users are organized into user Groups. A user can belong to many
Groups.
? ? Shares: A "Share" is a folder (directory) on the Disk Server which users can ac-
cess. Only the Disk Server Administrator can create Shares. However, within a
Share, users who have access to that Share can create other folders (directories)
as well as files.
? ? Access Rights: Access to a share can be "Read-only" or "Read-Write". To re-
duce administration workload, access to a Share is granted to a User Group,
rather than to indivi dual users.
Note:
?? A Share can be accessed by only 1 Group, but a Group can access many
Shares.
?? The admin user, and any other users who are added to the administrator
group, ALWAYS have Read/Write access to ALL shares and folders.
?? The guest user has Read/Wr ite access to the public share. This can be
changed, and access to additional shares can be granted, by changing the
access rights for the everyone group.
?? Users who do not have a User Name on the Disk Server are automatically
given the guest login.
Web Interface
To create and manage users, groups and shares, a Web-style interface is pr ovided.
The Disk Server contains a HTTP server. This enables you to connect to it, and con-
figure it, using a Web Browser. The Web Browser must support JavaScript V1.1 The
interface has been tested on the following Browsers:
? ? Netscape Navigator 4.04, 4.08, 4.5
? ? Internet Explorer 4.0
? ? Internet Explorer 5.0
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Connecting to the Disk Server
Windows Users
1. Start the Disk Server Utility, and select the desired Disk Server.
2. Click the Administration icon.
Administration
3. You will be prompted for the password, as shown below
Figure 6: Password Prompt
Enter admin for the User Name. By default, there is no password, but if you have
set a password for the admin user, enter it here.
You will then see the Welcome screen. If you have multiple Disk Servers, you
can use the Connect button to switch to another Disk Server.
Click the Administration button to proceed to the Main Menu. See the next se ction for details.
Other Users
1. Start your WEB browser
In the Address box, enter the following:
HTTP://ip_address
Where ip_address is the IP Address of the Disk Server, as in the following
example:
HTTP://192.168.0.2
2. You will be prompted for the password, as shown in Figure 6: Password Prompt
above. Enter admin for the User Name. By default, there is no password for the
admin user, but if you have set a password, you must enter it here.
You will then see the first screen. If you have multiple Disk Servers, you can use
the Connect button to switch to another Disk Server. Otherwise, click the Ad-
ministration button to proceed to the Main Menu.
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Main Menu
The Main Menu screen looks like the example below:
The options on the main menu are divided into 2 groups:
? ? Configuration
? ? Storage Management
Configuration Group
Network
? ? IP Address - Set IP Address, Network mask (Subnet Mask), and Gateway.
? ? DHCP - Enable and configure the DHCP Server function.
? ? DNS - (DNS) Domain Name Server IP Addresses.
? ? AppleTalk - Set the AppleTalk Zone. The default value is "*", which allows ac-
cess by all zones.
? ? Microsoft - Configure Microsoft networking; set Workgroup Name, Code Page
(alphabet) and WINS (Windows Internet Naming System).
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Figure 7: Web Interface - Main Men u
System
Utilities
Status
? ? General - Set the Disk Server name, date and time, and Time Zone.
? ? E -Mail - Configure the Disk Server to send E -Mail messages when there is a
problem.
? ? Printer Port - Configure the Printer. This is helpful but not essential for Win-
dows users.
It is essential for Macintosh users when the printer connected to the Disk Server
is NOT a Lase rWriter or compatible.
? ? Shutdown - Shutdown the Disk Server, or create a shutdown schedule.
These utilities are not required for normal operation.
? ? Disk - Check the disk for errors, similar to Scandisk. If multiple disks are fitted,
you can also format a new disk.
? ? Log - Check the system log. This is provided only for troubleshooting.
? ? Upgrade - Upgrade the Disk Server software.
? ? Disk - Check disk usage. This data is read-only.
? ? Printer - Check the printer status, and delete the current print job, or all print
jobs.
? ? System - Check System status. This data is read-only.
Storage Management Group
Use these options to manage Shares, Users, Groups, and access to shares. See the
later section Managing Shares, Groups and Users for details.
Browse
Browse the Shares and folders on the Disk Server. This allows you to:
? ? See the relationship between Shares and folders on the hard disk.
? ? View the directory structure on the Disk Server.
Groups
? ? View the current Groups, modify their access to Shares, and add or delete Users
from any Group.
? ? Create new Groups, or delete existing Groups.
Shares
? ? Create, delete and modify Shares. A "Share" is a folder (directory) which Users
can access.
? ? Access rights are set by Group rather than by individual user.
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Users
? ? View the list of existing users, and modify individual user data.
? ? Create or delete individual users.
Note:
?? The guest and admin users cannot be deleted.
?? The admin user cannot be removed or moved from its existing group "ad-
ministrator”.
?? By default, the admin user has no password. Assigning a password is rec-
ommended.
?? The admin user, and all other members of the administrator group, always
have Read/Write access to all shares and folders.
?? The properties for the guest user cannot be changed.
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Managing Shares, Groups, and Users
This section has additional information to assist the Disk Server Administrator in
managing and controlling access to the Disk Server.
Terminology
? ? A Share is a folder on the Disk Server which can be accessed by client PCs on
the LAN.
? ? Access rights (Read-only or Read-Write) are granted to a Group (group of us-
ers), rather than to indivi dual users.
? ? Each Share can only be accessed by a single Group.
? ? A Group can have access to many Shares.
? ? Each individual User can belong to many Groups.
Special Shares, Users and Groups
When delivered, the Disk Server will have the following shares, groups and users.
These pre-defined objects cannot be deleted, and only limited modifications may be
performed.
Shares & Folders
HDD1 ?? This is the root folder. Backing up this share backs up all
data on the drive.
?? The administrator group ALWAYS has Read/Write access
to this share.
public share ?? By default, the everyone group has Read/Write access to
this folder. This can not be changed, so ALL users always
have Read/Write access to the public share.
?? This share can not be deleted.
spool folder ?? System folder, holding print jobs waiting to be printed.
?? This folder can be accessed via the Browse menu option.
?? Deleting a file in this folder will cancel the corresponding
print job.
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Groups
everyone ?? This group cannot be deleted.
?? All users are members of this group, and cannot be removed
from this group.
?? By default, this group has Read/Write access to the public
share. This can not be changed, but access to other shares
can be granted or revoked.
administrator ?? ALWAYS has Read/Write access to ALL shares.
?? This group cannot be deleted.
?? The admin user cannot be removed from this group, but
other users may be added or deleted.
Users
admin ?? This user cannot be deleted.
?? The admin user is a member of the administrator group, and
therefore has Read/Write access to all shares.
?? By default, the admin user has no password, but a pass-
word can be assigned. Assigning a password is
recom mended.
Nested Shares
guest ?? This user cannot be deleted.
?? The guest user is a member of the everyone group, and so
has the access rights of the everyone group.
?? The properties of the guest user can NOT be changed.
The Disk Server al lows a folder inside a share to be a share. This allows "nesting" of
shares to any depth. If using this feature, remember that:
? ? In Windows' Network Neighborhood, all shares are listed on the same level - the
"nesting" is com pletely invisible.
? ? When a user accesses a share, they will see only folders, never shares. Users
cannot tell whether or not a sub-folder is in fact a nested share.
? ? Anyone with access to the outer share automatically has the same access rights
to any inner shares. So the most sensitive data must be kept in the outermost
share, not the innermost share. This is illustrated below.
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Share (folder
)
secret (/secret)
Multiple Access Rights
? ? Access to a Share can be assigned to only 1 Group, but using nested Shares
may result in m ultiple groups being able to access a Share.
In the example above, if access to the shares "secret", "confidential", and "published" were assigned to the groups "managers", "supervisors", and "staff"
respectively, then all 3 groups would have access to the share "published".
? ? If an individual user is in 2 groups with different access rights, they would re-
ceive the Least Restrictive access permission.
confidential (/secret/sensitive_data)
published (/secret/sensitive_data/publish_data)
If have access, have same access rights to "published"
If have access, have same access rights to "confidential" and
"published"
Figure 8: Nested Shares
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Common Administrative Tasks
Task Procedure
Protect Server
configuration
Create Users Users menu option. Click New User.
Edit User Details Users menu option. Select the desired user, then click
Create Groups Groups menu. Click New Group.
Change Group
Mem bership
Create Shares Shares menu option. Click New Share.
Set Access to
Shares
File Management Within any Share to which you have access, you can use
Assign a password to the Admin user . Select Users, then
select the Admin user, and click Modify.
Modify.
?? Select the Group on the Groups screen, and click
Members.
?? OR, select the User on the Users screen, and click
Groups.
Groups menu.
Select the Group, then click the Shares button. On the
Group/Share Relationship screen, you can select the
Share(s) and the type of access for this Group.
Windows Explorer to perform file management. Users in the
Administrator group can access any share, and can also
access the share "HDD1", which is the root directory on
the Disk Server.
Note :
You may sometimes see the following files, which
have been generated by AppleTalk clients:
.Apple Desktop
.Apple Double
Network Trash Folder
Do NOT delete these files!
?
Ready LED
blinks during
shutdown.
Page 22
Backup data on the
Server
Shutdown the
Server
Use your backup program to backup any folder.
To backup all files, users in the Administrator group can
backup the HDD1 folder.
User either of the following methods:
?? Press the rear -mounted power switch ONCE.
?? Use the System - Shutdown menu option to perform a
remote or scheduled shutdown.
Configure the
Printer Port
Printer Setup for Macintosh
? ? If using a LaserWriter, no setup is required. Just follow the procedure in Chapter
5 - Macintosh Client Setup.
? ? If not using a LaserWriter, Mac clients must install the printer driver for the Disk
Server's printer.
Also, the System - Printer Port screen (below) must be correct. Select "Other" for
Printer connected to Disk Server and ensure the Printer Object Type is correct.
Check your printer's documentation to find the Printer Object Type.
Once this is done, the procedure in Chapter 5 - Macintosh Client Setup can be per-
formed.
Windows Clients
The correct printer name should be entered on the System -
Printer screen. This has no effect on operation, but helps
uses identify the printer when they browse the network.
Macintosh Clients
See the following section.
Figure 9: System - Printer tab
Page 23
4
Windows Client Setup
Overview
Supported versions of Windows are:
? ? Windows 95/98 or later
? ? Windows NT 4.0 or Windows 2000
The following items need to be checked or configured:
? ? TCP/IP protocol.
? ? Access to the Disk Server's storage.
TCP/IP Setup
1. Select the Control Panel - Networ k option on the Start Menu. You should see a
screen like the one following.
Figure 10: Network Configuration
2. If a line like the one highlighted (TCP/IP -> Network card) is not listed, then you
need to install the TCP/IP protocol by selecting Add - Protocol - Microsoft -
TCP/IP - OK.
3. With the TCP/IP entry highlighted, click on the Properties button. The IP Ad-
dress tab will be selected. You should then see a screen like the following.
Page 24
tor what values to
To act as a DHCP Client:
? ? Click on the radio button to Obtain an IP address automatically, as shown
above. If the DHCP Server in the Disk Server has been enabled, it will now pr ovide an IP Address and related data to your PC when it boots.
? ? Restart your PC. (DHCP only functions when your PC starts.)
Figure 11: IP Address (Win 95/98)
To use "Specify an IP address" (fixed IP Address):
? ? If your PC is already configured, no changes are required.
?
If you have a Router
on your LAN, ask
your LAN Administra-
use.
Page 25
? ? If you just installed TCP/IP, you need to enter:
?? IP Address and Subnet mask (on the IP Address tab, as shown above).
?? Default Gateway Address (on the Gateway tab)
These values need to be compatible with other devices on your LAN. Each
PC requires a unique IP Address (usually only the last field is different), and
the same Subnet Mask. The IP Address range commonly used is 192.168.0.1
to 192.168.0.254, with a Subnet Mask of 255.255.255.0.
The Gateway is the IP Address of your Router or Internet Gateway. If you
don't have either of those, the address should be left at 0.0.0.0.
? ? If you have made any changes, Restart your PC.
Network Logon
To use the Disk Server, you must Logon to the Network correctly:
1. Check your Window logon using Start - Settings - Control Panel - Network.
Ensure the Primary Network Logon is set to Client for Microsoft Networks , as
shown below.
Note: If this is already set, there is no need to make any changes.
Page 26
Figure 12: Window Logon
2. Windows will prompt you to Logon to the Network when it boots.
You must logon. If you press ESC, or click Cancel, no network resources will be
available. When you logon, you need to use a valid User Name and Password.
?? If the Disk Server Administrator has defined users on the Disk Server, use
the User Name and password they supply.
?? If you use a User Name and password which is not recognized by the Disk
Server, you can still use it, with guest access rights. By default, this allows
read/write access to the "public" share, but the Administrator can set the
guest access rights as they wish.
The password for the
used.
Changing your Disk Server Password
Once the Disk Server Administrator has given you a valid User Name on the Disk
Server, you can use the following procedure to change your password.
?
admin user can
NOT be changed
using this method.
The Administrator
interface must be
1. Start your WEB browser
In the Address box, enter:
HTTP://ip_address/user.pl
Where ip_address is the IP Address of the Disk Server.
e.g.
HTTP://192.168.0.2/user.pl
If you do not know the IP Address of the Disk Server, ask the Disk Server administrator.
2. You will be prompted for your name and password. Enter your existing user
name and password.
3. On the next screen, enter your new password.
4. Save, then close your Browser.
Password Management
It is convenient if you only have to logon once. This requires that the User
Name be the same on Windows, the Disk Server, and any other Server s.
Only the Administrator can create or change Users on the Disk Server, but
you can easily change your Windows 95/98 logon:
?? You can logon with any User Name. A new user profile will be created
if Windows does not recognize the user name.
?? Your Windows password can be changed using Control Panel -
Passwords - Change Windows Password.
Page 27
Using the Disk Server's Storage
To use the Disk Server's storage, you must "Map" a drive letter to each folder on the
Disk Server folder which you wish to access. The "Network Drive" will then be avai lable to all Wi ndows programs. The procedure is as follows:
1. Double-click the Network Neighborhood icon on the desktop.
2. On the "View" menu, select Details. The Comment column will now be visible.
3. Locate the Disk Server, as shown bel ow. If it is not listed, double-click Entire
Network . Then double-click the Workgroup that the Disk Server is in. (By default, the Disk Server is in Workgroup.)
Figure 13: Network Browse
Page 28
4. Double-click the icon for the Disk Server.
5. Right-click a folder (directory) to which you have access, and select Map Net-
work Drive, as shown below.
Figure 14: Map Network Drive
6. Select a drive letter for this folder, and check the Reconnect at Logon checkbox.
(If this is not done, the mapping will be lost when you shut down your PC.)
Then click OK.
7. This drive will now be available in Windows Explorer, and from the File-Open or
File-Save As dialog in all Windows applications.
Notes:
? ? When you try to access a folder, you may be prompted for a password, as
shown below:
Figure 15: Network Resource Password Dialog
If your Windows logon name is the same as your user name on the Disk Server,
but the passwords are different, you can enter your Disk Server password here.
But if your Windows logon name does not exist on the Disk Server, you will have
only guest access rights, and there is no password which you can enter in this
dialog.
Page 29
? ? When browsing the Disk Server using Windows Explorer or another file man-
ager, you may see the following files, which have been generated by AppleTalk
clients:
.Apple Desktop
.Apple Double
Network Trash Folder
Do NOT delete these files!
Page 30
Using the Disk Server's Printer
1. Find out what printer is connected to the printer port on the Disk Server.
2. User Network Neighborhood to locate the Disk Server, as shown in Figure 13:
Network Browse.
3. Double-click the Disk Server icon. A printer icon should be shown.
4. Right-click the printer icon, and select Install. The Add Printer wizard will start.
5. Select the Manufacturer and Printer matching the printer connected to the Disk
Server.
6. Follow the prompts to com plete the installation.
7. The new printer will then appear in your Printer list, and can be used from any
Windows appl ication
?? Use the normal Windows commands to manage the printer:
?? Use Start - Settings - Printers to list all your printers.
?? Double-click the printer to view or delete the documents in the print queue.
?? Use File - Set as Default to make the selected printer the default printer.
?? Use File - Properties to view or modify the properties of the selected
printer.
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This page was deliberately left blank.
Page 32
5
Macintosh Client Setup
Requirements
To use the Disk Server, you require:
? ? Macintosh OS Version 7.5 or later, with AppleShare.
? ? The Disk Server Administrator must create a value User Name on the Disk Server
TCP/IP
Generally, no changes are required.
However, if you previously used a fixed (static) IP Address, but now wish to use the
DHCP Server function in the Disk Server, you must change your TCP/IP settings to
make your Mac a DHCP client. Use the procedure below.
To make your MAC a DHCP Client
for each Mac user. Otherwise, Mac users will only be able to access the Disk
Server by using the guest login.
1. Select Apple - Control Panel - TCP/IP.
2. Select Ethernet, then Setup, then DHCP.
Accessing Disk Storage
1. Select Chooser from the Apple menu.
2. Click the AppleShare icon.
3. If necessary, select the appropriate zone. (By default, the Disk Server is accessible from any zone.)
4. Select the Disk Server from the list of File Servers, and click OK.
5. In the Log-in dialog, enter your Name and Password. These must match the values stored on the Disk Server, or you will not be able to gain access. If the Disk
Server Administrator has not created a User Name for you, click the Guest button. This will allow access to the public share.
6. A list of "Shares" (Disk Server folders) will be displayed. Use the checkbox to
indicate which Shares you wish to access. If you select a Share to which you do
not have access permission, you will see an error message.
7. Click OK to finish. An icon for each Share will appear on your desktop. You can
use these like any other folders.
Page 33
he
used.
Using the Disk Server's Printer
1. In Chooser, select the printer type matching the printer connected to the Disk
Server.
2. From the list on the right, select the Disk Server, then click Create.
(Refer to Troubleshooting if the Disk Server’s printer is not listed.)
3. The new printer will be created, and can be used like any other printer.
Note:
The Printer Object Type, and LaserWriter/Other setting, on the Printer tab of
the System menu option, must be correct. See page Printer Setup for Macintosh
on page 12 for details.
Changing your Password
Once the Disk Server Administrator has created a valid User Name on the Disk Server
for you, you can use the following procedure to change your password.
?
The password for t
admin user can
NOT be changed
using this method.
The Administrator
interface must be
1. Start your WEB browser.
2. In the Address box, enter:
HTTP://ip_address/user.pl
Where ip_address is the IP Address of the Disk Server, as in the following
example:
HTTP://192.168.0.2/user.pl
If you do not know the IP Address of the Disk Server, ask the Disk Server administrator.
3. You will be prompted for your name and password.
Enter your existing user name and password.
4. On the next screen, enter your new password.
5. Save, then close your Browser.
Page 34
6
Troubleshooting
Windows
Problem 1: The Disk Server Utility doesn't list any Disk Servers.
Solution 1: Check the following:
?? The Disk Server is properly installed, LAN connections are OK,
and it is powered ON.
?? Ensure that your PC and the Disk Server are on the same network
segment. (If you don't have a router, this must be the case.)
?? Ensure that your PC has the TCP/I P network protocol loaded. In
Windows, this is done by using Control Panel-Network . If an en-
try for TCP/IP -> Network card is not listed, use Add - Protocol -
Microsoft - TCP/IP to add it.
You then need to select the new entry (TCP/IP -> Network card),
click Properties, and configure the IP Address tab.
?? If your LAN has a DHCP Server, you can select "Obtain an IP
Address automatically".
?? Otherwise, you must select "Specify an IP Address", and enter
values for IP Address and Subnet Mask. The IP Address range
commonly used is 192.168.0.1 to 192.168.0.254, with a Subnet
Mask of 255.255.255.0. (The Disk Server's default IP Address is
192.168.0.2, with a Subnet Mask of 255.255.255.0). Remember that
each device needs a unique IP Address, and the same Subnet
Mask.
Problem 2: Using the Disk Server Utility, the Disk Server is listed, but the
Admin button doesn't work.
Solution 2: This will happen if the Disk Server's IP Address is not compatible with
your PC.
Use the Quick Setup button to assign a compatible IP Address and
Network Mask (Subnet Mask) to the Disk Server, then Refresh the
listing.
Page 35
Problem 3: The Disk Server is configured, but I can't find it in Network
Neighborhood.
Solution 3 Try using Start - Find - Computer, and enter the Disk Server's name.
If this does not work, use Control Panel - Network to check the
following:
?? TCP/IP protocol is installed. If not, use Add - Protocol - Microsoft
- TCP/IP to install it.
?? Check the network Bindings:
?? Ensure the TCP/IP protocol is bound to your Network card
(NIC).
Select your Network card, click Properties, and then the
Bindings tab. If TCP/IP is not bound (checked), check it.
?? Ensure the TCP/IP -> Network card entry is bound to the
Client for Microsoft Networks service.
Select the TCP/IP entry for your Networ k Card, click Proper-
ties, and then the Bindings tab. If Client for Microsoft
Networks is not bound (checked), check it.
?? If you don't have a router, check that your IP Address is compati-
ble with the Disk Server's. This means it needs to be from the
same address range (e.g. 192.168.0.3 to 192.168.0.254) and using
the same Subnet Mask (e.g. 255.255.255.0)
?? If you DO have a router, check that your Gateway IP Address is
set correctly. Ask your LAN administrator for the correct value.
Page 36
Problem 4 When I click on the Disk Server icon in Network Neighborhood, I get
prompted for a password.
Solution 4 This can happen in the following situations:
?? The Logon name you used on your PC is recognized by the Disk
Server, but the password is not. Simply enter your Disk Server
password, or make your Windows password the same as the Disk
Server password.
?? The logon name you used on your PC is NOT recognized by the
Disk Server, and was converted to guest, with guest access rights.
Ask the Disk Server Administrator to create a user name for you.
(Use the same name as on your PC.)
?? You do NOT have access permission for this share.
Ask the Disk Server Administrator to grant you access.
Note: Windows uses the Computer name, as shown on Control Panel
- Network - Identification, as the default Logon Name.
Problem 5 When using the Web interface, some of the data will not fit on the
screen, and there is no scrollbar.
Solution 5 This will only happen if you use extra large fonts, either in your
Browser or in Windows. You must reduce the font size:
?? In your Browser, select View - Fonts to change the font size.
?? In Windows, use Control Panel - Display - Settings - Advanced
to change the font size. Either of the 2 standard settings - Small
or Large (125%) - should work.
Problem 6 A print job d oes not print. No error message is displayed.
Macintosh
Solution 6
Problem 1: Can’t connect to the Disk Server to configure it.
Solution 1: Check the following:
This can happen if the amount of free disk space is not sufficient to
spool (queue) the print job. Disk Usage can be checked using the
Status - Disk screen on the Administrator interface. If this is the
problem, you must delete some print jobs:
?? Using the Administrator interface, select Status - Printer.
?? Use the Delete current job to delete the current print job, or
Delete all jobs to delete all print jobs.
These options can also be used if for some reason a print job or jobs
does not print correctly.
?? The Disk Server is properly installed, LAN connections are OK,
and it is powered ON.
?? If your LAN has a router, ensure that your Mac and the Disk
Server Device are on the same network segment.
?? If any PC or device on the LAN is already using the Disk Server's
default IP Address of 192.168.0.2, that PC or device must be
turned OFF until the Disk Server is allocated a new IP Address.
?? Ensure that your Mac is using an IP Address within the range
192.168.0.3 to 192.168.0.254 and thus compatible with the Disk
Server's default IP Address of 192.168.0.2. Also, the Subnet Mask
should be 255.255.255.0.
This can be checked using Apple - Control Panel - TCP/IP.
Page 37
Problem 2: Disk Server's printer is not listed on my Mac.
Solution 2: ?? On the Disk Server's System - Printer screen, check the Printer
Object Type. If this is not correct, the Disk Server's printer will not
be listed on the Macintosh.
Check the Printer's User Manual for this data, or contact the
printer supplier.
?? On each Mac, check that the Printer Driver is installed.
If not using a LaserWriter, each Mac must have the printer driver
for the printer installed. Otherwise, the correct printer type can
not be selected, so the Disk Server will not be listed.
Problem 3: The printer does not work at all, or does not work properly.
Solution 3: On the Disk Server System - Printer screen, check the following:
?? Printer Connected to the Disk Server is set correctly ("Lase r-
Writer" or "Other").
?? Printer Object Type is set correctly. If this is incorrect, then Mac
clients may be able to select an incorrect printer.
Problem 4 The printer was working, but now it doesn't. The printer seems OK,
and no error message is displayed.
Solution 4 This can happen if the amount of free disk space is not sufficient to
spool (queue) the print job. Disk Usage can be checked using the
Status - Disk screen on the Administrator interface.
If this is the problem, you must delete some print jobs, as follows:
Page 38
?? Using the Administrator interface, select Status - Printer.
?? Use the Delete current job to delete the current print job, or
Delete all jobs to delete all print jobs.
These options can also be used if for some reason a print job or jobs
does not print correctly.
Problem 5 When using the Web interface, some of the data will not fit on the
screen, and there is no scrollbar.
Solution 5
You must reduce the font size. In your Browser, select View - Fonts to
change the font size.
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