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Print Server Administration User’s Guide
ABOUT THIS GUIDE................................................................. 1
What’s Not Covered in This User’s Guide..................................................... 1
Contents of the User’s Guide ......................................................................... 2
Displaying Configuration Information ...................................................... 122
Resetting the Print Server ..........................................................................123
Upgrading Print Server Firmware............................................................. 125
INDEX ................................................................................ 127
About This Guide
v
TE100-PS3 Print Server Administration
About This Guide
This User’s Guide describes the operation of the TE100-PS3
EtherPort Admin program, which can be used to conveniently
configure and manage your TE100-PS3 print server from any
personal computer running the Windows 3.1x, Windows for
Workgroups 3.11, Windows NT 3.51, Windows NT 4.0 or later, or
Windows 95 or later operating systems. Once your print server is
configured, you can use it for printing from any Novell NetWare,
TCP/IP, AppleTalk, or Microsoft network.
This Guide also describes the telnet interface, which you can
use to configure your print server without the use of a Windowsbased PC.
User’s Guide
What’s Not Covered in This User’s Guide
This User’s Guide concentrates on the software setup and
management of your TE100-PS3 print server. Information about
how to connect the print server to the network, to power, and to
your printer(s), is covered in the print server’s hardware User’s
Guide.
Print Server Administration User’s Guide
Contents of the User’s Guide
This User’s Guide is divided into three parts:
♦ Part I gives an overview of your TE100-PS3 print server and
of the Windows-based EtherPort Admin program you can
use to manage it.
♦ Part II covers the initial steps you will need to take to set up
your print server, configure it for printing from various
network systems, and allow client workstations to use it to
print documents.
♦ Part III covers daily administration tasks, how to
troubleshoot problems with your print server, and how to use
the telnet interface.
2About This Guide
Introduction
This chapter introduces the TE100-PS3 EtherPort network print
server’s and the EtherPort Admin program’s printing and
administration features that you can use to set up and administer
TE100-PS3 print server.
Background on Print Servers
Before personal computer networking became common, users who
wanted to print from their personal computers needed to have a
directly-connected printer. As laser printers became common, it
became too expensive for each user to have a dedicated printer,
and some form of print sharing became even more necessary.
Print Server Administration User’s Guide
Introduction
The simplest form of print sharing involves a switch box:
3
Print Server Administration User’s Guide
A switch box can make it more convenient for two or more users
to share a single printer, but it requires long print cables unless the
two users are close together. The users also have to coordinate
their printing, which becomes difficult if more than two computers
share a printer.
Server-based network operating systems (such as Novell NetWare)
make it possible for a larger number of users to share printers.
When a workstation user prints a document, network software on
the workstation takes a file of instructions for the printer and stores
them in a print queue on the server. The server takes each job in
the print queue and sends it to the printer, which is either attached
to the server itself or to one of the workstations on the network.
4Introduction
Print Server Administration User’s Guide
This arrangement allows a large number of people to share
printers, and makes it possible to centrally manage the printers and
their print queues.
This method has several disadvantages, however:
Introduction
♦ It increases the load on the file server.
♦ The file server has a limited number of printer ports
available.
♦ If printers are attached to the file server, then they have to be
located near the server instead of near the users, which may
be inconvenient.
♦ If printers are attached to user workstations, then print jobs
will be delayed or printed more slowly as they are sent to the
workstation. The remote printer software used on the
workstation may also be incompatible with other software
used on the workstation.
5
Print Server Administration User’s Guide
Remote print servers such as the TE100-PS3 multi-protocol
network print servers make network printing more practical,
because:
♦ Network print servers can be located anywhere on the
network, making it easy to place printers near the people
who will be using them.
♦ It is easy to centrally manage network print servers.
♦ The load on network servers is reduced.
♦ Multi-protocol print servers make it possible for printers to
be shared by people using different network operating
systems.
TE100-PS3 Print Server Administration Features
TE100-PS3 print server can be centrally administered using the
EtherPort Admin program, making it convenient to manage all of
your Ehter P-series print servers from a single Windows-based
interface. EtherPort Admin features include:
♦ Allows setup and modification of parameters for the server’s
printer ports, the server itself and for the NetWare
(IPX/SPX), Microsoft Networking (NetBEUI), TCP/IP, and
AppleTalk protocols.
♦ Allows administrators to view the status of each of the
server’s printer ports, including the printer status display if
the printer supports PJL (Printer Job Language).
♦ Can display server statistics and status for troubleshooting
purposes.
6Introduction
Print Server Administration User’s Guide
♦ Provides a convenient interface for setting up Novell
NetWare 3.x servers (and 4.x servers in Bindery Emulation
mode).
♦ Allows the print server’s internal software to be
conveniently upgraded to a new version.
In addition to EtherPort Admin server based administration,
TE100-PS3 print server also support a telnet-based interface for
networks that do not use Windows-based personal computers.
This interface supports viewing and modifying all server, port,
TCP/IP, and AppleTalk-related settings.
Network administrators using the industry-standard SNMP
network management protocol can also monitor the print server
from any network management console.
Introduction
7
Print Server Administration User’s Guide
Installing and Starting the EtherPort Admin
Program
This chapter lists the requirements that your computer system
should meet before you can install EtherPort Admin, tells how to
install the program, and how to start it.
System Requirements
We recommend that your system meet the following requirements
to be able to use the EtherPort Admin program:
♦ A PC-compatible computer with a 386 or faster processor
♦ One of the following Windows operating systems:
◊ Microsoft Windows version 3.1x
◊ Microsoft Windows for Workgroups version 3.11
◊ Microsoft Windows 95 or later
◊ Microsoft Windows NT 3.51, 4.0 or later.
♦ 4 megabytes of main memory (RAM)
♦ At least 4 megabytes of free hard disk space
♦ A Windows-compatible mouse or other pointing device
♦ An Ethernet network card with appropriate drivers (either
NDIS or ODI)
You should also check your computer’s settings:
8Installing and Starting the EtherPort Admin Program
Print Server Administration User’s Guide
♦ If you are using a screen resolution larger than 640 x 480
(standard VGA), the EtherPort Admin display will look best
if you use a “Small Fonts” setting.
♦ You need to have the IPX network protocol and the Novell
NetWare client services enabled. EtherPort Admin uses the
IPX protocol for communicating with the print server.
You only need to have one workstation that meets the above
requirements. It is not necessary to run the EtherPort Admin
program on every workstation. Ordinary network stations will still
be able to print to your TE100-PS3 print server.
If you will only be using TCP/IP (UNIX) and/or AppleTalk
protocols, you can use the telnet interface instead of the
Windows-based EtherPort Admin. For more information about
using the telnet interface, see the Appendix: Telnet Interface Administration section on page 111.
Installing EtherPort Admin
Follow the procedure outlined below to install EtherPort Admin:
1. Insert EtherPort Admin installation disk 1 into your system’s
3.5” floppy drive (A: or B:).
2. If you are using Windows 3.1x or Windows NT 3.51, choose
Run… from the Program Manager’s File menu. Under
Windows 95/Windows NT 4.x or later Windows-based
operating systems, choose Run… from the Start menu on
the taskbar. When the dialog box appears, type the
pathname of the Setup program on the floppy drive
A:\SETUP or B:\SETUP) and click OK.
(
Installing and Starting the EtherPort Admin Program
9
Print Server Administration User’s Guide
3. The Setup program will begin by copying some files and ask
for your confirmation. Click the Next > button to continue.
4. The Setup program will then ask you to select a directory on
your hard disk where you want it to install the EtherPort Admin program. If you want a destination directory path
other than the one shown, click the Browse... button to select
it.
Click the Next > button to continue the installation.
5. The setup program will copy EtherPort Admin program files
to the directory you selected, as well as create an EtherPort
Admin program group. Press the Finish button to complete
the installation.
Once the installation is complete, you can begin using EtherPort Admin.
Starting EtherPort Admin
If you are using Windows 95 or Windows NT 4.0 (or a later
version of Windows), to start the EtherPort Admin program:
1. Press the Start button in the “Task Bar”.
2. Within the Programs menu, select EtherPort Admin.
3. Select the EtherPort Admin program.
10Installing and Starting the EtherPort Admin Program
Print Server Administration User’s Guide
For Windows 3.1, Windows for Workgroups 3.1x, or Windows NT
3.51,
1. In the Program Manager, double-click on the EtherPort
Admin program group icon to open it.
2. Double-click the EtherPort Admin program icon.
The EtherPort Admin program will then be ready for use. A
sample EtherPort Admin display is shown below:
Instructions for using EtherPort Admin to perform network print
server “initial setup” tasks are found in the next chapter, Getting
Started Setting up Your Print Server. For information about using
EtherPort Admin for other types of print server administration, see
the EtherPort Admin Administration chapter starting on page 89.
Detailed explanation of the EtherPort Admin main window display
may be found on page 89.
Installing and Starting the EtherPort Admin Program
11
Print Server Administration User’s Guide
Getting Started Setting up Your Print Server
Before you can print over the network using your TE100-PS3 print
server, you may need to perform some basic setup tasks. These
include:
♦ Choosing a name for your print server.
♦ Setting a password to protect your print server’s settings
from unauthorized modifications.
♦ Choosing names for the print server’s individual printer
ports, and changing the port settings.
♦ Testing the operation of the print server and checking that
the print server is connected properly.
Once you have finished with these tasks, you can proceed to set up
network printing for Novell NetWare, Microsoft Networks,
AppleTalk networks, and UNIX TCP/IP systems. Information
about setting up printing on these network types is covered in the
following chapters.
Choosing a Name for Your Print Server
Each TE100-PS3 network print server has a server name. When
the print server is shipped from the factory, it has a default name
of the form
digits of the Ethernet address found on the print server’s underside
sticker.
12Getting Started Setting up Your Print Server
PS-xxxxxx, where xxxxxx represents the last six
Print Server Administration User’s Guide
You can choose any name you like for your print servers, provided
that:
♦ The server name is less than 15 characters long.
♦ The server does not have the same name as any Novell
NetWare “File Server” on your network.
♦ The server does not have the same name as any of the print
servers configured for your Novell network.
♦ The server does not have the same name as any Microsoft
Networking client or server.
Uppercase and lowercase letters are not distinguished in print
server names.
It is recommended that you limit your print server name to 15
characters, chosen from the letters A to Z, the digits 0 to 9, and the
hyphen (“-”) character. Names that violate this recommendation
may not be usable with some networks.
To change your print server’s name,
1. Select the print server in the EtherPort Admin main
window’s server name display (or extended server display).
2. Choose Server Device... from the Configuration menu, or
press the Configure Server button in the toolbar. (If you
have already assigned a password to the server, you will
have to enter it at this point.) EtherPort Admin will display
the Server Device Configuration window.
3. In the Server Name field, enter the name you have chosen
for the server, and press OK.
Getting Started Setting up Your Print Server
13
Print Server Administration User’s Guide
4. Choose Save Configuration from the Configuration menu,
or press the Save Configuration button on the toolbar. This
will store the new settings into the print server and restart it.
Your print server will now be accessible under the new name.
Setting a Password for Your Print Server
Unless you set a password, anyone on your network will be able to
change your print server’s settings. If your local network is
connected to the Internet, then it may be possible to change your
print server’s configuration from anywhere in the world using the
telnet interface. To protect your print server’s integrity, you
should set a password for your print server, and record it in a safe
place.
To set the print server’s password,
1. Select the print server in the EtherPort Admin main
window’s server name display (or extended server display).
2. Choose Server Device... from the Configuration menu, or
press the Configure Server button in the toolbar. (If you
14Getting Started Setting up Your Print Server
Print Server Administration User’s Guide
have already assigned a password to the server, you will
have to enter it at this point.) EtherPort Admin will display
the Server Device Configuration window.
3. In the Password field, enter the password you have chosen
for the server, and press OK.
4. EtherPort Admin will ask you to confirm your new
password. Enter the password a second time and press OK.
5. Choose Save Configuration from the Configuration menu,
or press the Save Configuration button on the toolbar. This
will store the new settings into the print server and restart it.
WARNING: Do not forget or lose your print server password. If you forget
it, you will have to contact your service representative to
change the password.
Getting Started Setting up Your Print Server
15
Print Server Administration User’s Guide
Changing Print Server Port Settings
Your TE100-PS3 network print server provides a number of
parallel and/or serial printer ports. For each port, you can
determine:
♦ The name of the port
♦ A comment describing the port
♦ For parallel ports,
◊ Whether or not data can be sent to the port at high speed
◊ Whether or not the attached printer supports HP’s PJL
(Printer Job Language) protocol.
♦ For serial ports,
◊ The serial port speed (baud rate), in bits per second.
◊ How many data bits are sent per byte
◊ How many stop bits are sent with each byte
◊ Whether or not a parity bit is sent, and if so what kind
(even or odd parity)
◊ Whether or not software flow control is used
(XON/XOFF)
◊ Whether or not hardware flow control should be used, and
if so what kind (DTR, RTS, or DTR/RTS).
To set the parameters for a printer port,
1. Select the print server in the EtherPort Admin main
window’s server name display (or extended server display).
16Getting Started Setting up Your Print Server
Print Server Administration User’s Guide
2. Choose Server Device... from the Configuration menu, or
press the Configure Server button in the toolbar. (If you
have assigned a password to the server, you will have to
enter it at this point.) EtherPort Admin will display the
Server Device Configuration window.
3. Press the button corresponding to the port you wish to
change. For parallel ports, the following dialog will be
displayed:
The fields that can be changed are:
◊ Port Name The name by which the port is known on
various network systems. The port name should be at
most 32 characters long and may consist of letters,
numbers, and hyphens. Spaces are not allowed. (If the
port will be used for LAN Manager clients, the port name
can not exceed 8 characters.)
◊ Description A comment describing the port.
◊ Speed Determines whether or not the print server can
send data to the printer at high speed. Most newer
printers can accept high-speed data transmission; if your
printer loses characters then you may need to choose the
low-speed mode.
◊ PJL Printer Determines whether or not the printer
accepts Hewlett Packard’s PJL printer job control
Getting Started Setting up Your Print Server
17
Print Server Administration User’s Guide
language commands. PJL allows users to get feedback on
the printer’s status. If the printer connected to the port
supports PJL, set this field to Yes.
For serial ports, the following dialog will be displayed:
The fields that can be changed are:
◊ Port Name See above.
◊ Description See above.
◊ Baud Rate Sets the serial communications bit rate, in
bits per second. Most printers default to 9600bps; rates
from 300bps to 115200bps are available.
◊ Data Bits Sets the number of bits transmitted per byte on
the serial port. Most modern printers use 8-bit data.
◊ Stop Bits Sets the number of stop bits transmitted per
byte on the serial port. Most modern printers use serial
protocol with 1 stop bit.
◊ Parity Bits Sets the type of parity check bit sent with
each byte on the serial port. Most modern printers use a
non-parity serial protocol.
18Getting Started Setting up Your Print Server
Print Server Administration User’s Guide
◊ XON/XOFF Flow Control Determines whether or not
the print server should respond to software flow control
requests from the printer. When software flow control is
used, the printer will send an XOFF character (Control-S)
to the print server when its buffer is getting full, and an
XON character (XON) when the buffer is no longer full.
◊ Hardware Flow Control Determines whether or not the
print server should respond to hardware flow control
requests from the printer. When hardware flow control is
used, the printer will use the DTR, RTS, or both RS-232
control lines to control the print server’s transmission of
data in order to prevent the printer’s buffers from getting
full.
4. Click OK to exit the Port Configuration dialog.
5. Click OK to exit the Server Device Configuration dialog
window.
6. Choose Save Configuration from the Configuration menu,
or press the Save Configuration button on the toolbar. This
will store the new settings into the print server and restart it.
Testing Your Print Server
Once you have set all of the necessary parameters, and have
finished connecting your printer(s) to the print server, you should
test each of the printer ports using the Print Test function.
For each port you wish to test,
1. Select the print server in the EtherPort Admin main
window’s server name display (or extended server display).
Getting Started Setting up Your Print Server
19
Print Server Administration User’s Guide
2. Choose Print Test... in the Tools menu. EtherPort Admin
will prompt you for which port you wish to test.
3. Choose a port and click OK. The print server should print
out a “TE100-PS3 print server Test Page.”
4. Repeat this procedure for each printer port with an attached
printer.
NOTE:The Print Test function may not work with PostScript printers
that do not accept plain text files.
20Getting Started Setting up Your Print Server
Print Server Administration User’s Guide
Setting up Novell NetWare 3.x Printing
This chapter explains how you can set up your TE100-PS3 print
server so that clients of your Novell NetWare 3.x server can print
to attached printers. This chapter also applies if any workstations
on your network are using a Novell NetWare 4.x server in bindery
emulation mode. For information on setting up your print server
for use with NetWare 4.x servers in NDS (NetWare Directory
Services) mode, see the next chapter, Setting up Novell NetWare
4.x Printing on page 41.
Introduction to Novell NetWare Printing
On Novell NetWare networks, when a workstation user wants to
print a document, the workstation network software sends a file
containing commands for the printer to the NetWare file server,
which places it in a print queue.
Some software may be written to send print jobs directly to
NetWare print queues; Windows 3.1 using the NetWare network
driver is an example of this type of software. Software written to
print to a local printer can print over the network if the printer port
has been captured, using the CAPTURE command or a similar
method.
Setting up Novell NetWare 3.x Printing
21
Print Server Administration User’s Guide
The file server makes its queues available to print servers, which
may be located:
♦ on the same server,
♦ on a different server, or
♦ in a stand-alone print server device such as the TE100-PS3
network print server.
If a printer is directly attached to a NetWare file server, or if it is
attached to a workstation on the network (using the RPRINTER
program, as described below) then the print server needs to be run
on the server itself.
22Setting up Novell NetWare 3.x Printing
Print Server Administration User’s Guide
The PSERVER.NLM program is the NetWare Loadable Module
(NLM) that runs on the file server and scans print queues both on
the file server where it is running, and optionally on other servers.
When PSERVER.NLM detects a new job, it directs it to the proper
printer port.
If it is inconvenient to attach a printer directly to a file server, it
may be desirable to connect it to a workstation using NetWare’s
remote printer facility and the RPRINTER.EXE program. When
RPRINTER is used, the print server takes print jobs from the queue
and sends them to the remote printer workstation, and the
RPRINTER program then passes the jobs to the locally connected
Setting up Novell NetWare 3.x Printing
23
Print Server Administration User’s Guide
printer. This method, however, introduces delays in printing, and
the remote printer software may be incompatible with software
used on the remote printer workstation.
The TE100-PS3 print server acts as a NetWare print server,
scanning the print queues on one or more NetWare servers and
directing them to its attached printers. This reduces the load on
the file server, while making it convenient for printers to be
located anywhere.
You can also use the TE100-PS3 print server for a remote printer
connection instead of letting it scan the queues itself. This has the
advantage of reducing the number of print servers in a large
network, making management simpler. However, this causes the
24Setting up Novell NetWare 3.x Printing
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