CDFTFxxxx-10x
10
24-hour Technical Support: 1-800-260-1312 -- International: 00-1-952-941-7600
Troubleshooting
If the media converter fails, isolate and correct the fault by determining the
answers to the following questions and then taking the indicated action:
1. Is the Power LED on the media converter illuminated?
NO
• Is the media converter inserted properly into the chassis?
• Is the power cord properly installed in the chassis and at the external
power source?
• Does the external power source provide power?
• Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.
YES
• Proceed to step 2.
2. Is the Twisted-Pair Link 1 LED illuminated?
NO
• Check the twisted-pair Telco cables for proper connection.
• Ensure that the twisted-pair copper Telco cable distance does not
exceed 60 meters.
• Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.
YES
• Proceed to step 3.
3. Is the Fiber Link 1 LED illuminated?
NO
• Check the fiber cables for proper connection.
• Verify that the TX and RX cables on media converter are connected
to RX and TX ports, respectively, on the other device.
• Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.
YES
• Proceed to step 4.
4. Is the Activity 1 LED illuminated?
NO
• Verify that data is being sent from the external devices.
• Verify that all external devices are set to forced 100 Mb/s full-duplex
for full-duplex operation.
• Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.
YES
• Proceed to step 5.
5. Is the Twisted-Pair Link 2 LED illuminated?
NO
• Check twisted-pair Telco cables for proper connection.
• Ensure that the twisted-pair copper Telco cable distance does not
exceed 60 meters.
• Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.
YES
• Proceed to step 6.
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techsupport@transition.com -- Click the “Transition Now” link for a live Web chat.
Contact Us
Technical support is available 24 hours a day:
US / Canada: 1-800-260-1312, International: 00-1-952-941-7600
Chat live via the Web with Transition Networks Technical Support.
Log onto www.transition.com and click the Transition Now link.
Ask a question anytime by sending an e-mail to our technical support staff.
techsupport@transition.com
Transition Networks, 6475 City West Parkway, Minneapolis, MN 55344, USA
telephone: 952-941-7600, toll free: 800-526-9267, fax: 952-941-2322
Declaration of Conformity
Name of Mfg: Transition Networks
6475 City West Parkway, Minneapolis MN 55344 USA
Model: CDFTFxxxx-10x Series Media Converters
Part Number(s): CDFTF1111-100, CDFTF1313-100, CDFTF1414-100, CDFTF1515-100,
CDFTF1616-100, CDFTF1717-100, CDFTF2929-100, CDFTF2929-101,
CDFTF2929-102, CDFTF2929-103
Regulation: EMC Directive 89/336/EEC
Purpose: To declare that the
CDFTFxxxx-10x
to which this declaration refers is in
conformity with the following standards.
CISPR 22:1997+A1:2000; EN 55022:1998+A1:2000 Class A; EN 55024:1998;
FCC Part 15 Subpart B; EN 61000-3-2:1995+A14:2000; EN61000-3-3:1995
I, the undersigned, hereby declare that the equipment specified above conforms to the above
Directive(s) and Standard(s).
May 1, 2002
Stephen Anderson, Vice-President of Engineering Date
Troubleshooting -- Continued
6. Is the Fiber Link 2 LED illuminated?
NO
• Check the fiber cables for proper connection.
• Verify that the TX and RX cables on the media converter are
connected to the RX and TX ports, respectively, on the other device.
• Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.
YES
• Proceed to step 7.
7. Is the Activity 2 LED illuminated?
NO
• Verify that data is being sent from the external devices.
• Verify that all external devices are set to forced 100 Mb/s full-duplex
for full-duplex operation.
• Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.
YES
• Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.