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StoreJetTM 3.5
User Manual
22 pgs1.46 Mb0

Transcend Information StoreJetTM 3.5 User Manual

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Page 1
StoreJet
™
3.5
User’s Manual
Page 2
Table of Contents
Introduction ............................................................................................ 1
Safety....................................................................................................... 3
Safety Precautions .................................................................................................................3
Product Overview................................................................................... 4
Installing a Hard Drive ........................................................................... 5
Driver Installation ................................................................................... 8
Driver Installation for Windows 98SE...............................................................................................8
Driver Installation for Windows Me, 2000 and XP............................................................................9
Driver Installation for Mac™ OS 9.0, or Later .....................................................................................9
Driver Installation for Linux™ Kernel 2.4, or Later ..............................................................................9
Use with a Computer............................................................................ 10
Connecting to a Computer ..................................................................................................10
Disconnecting from a Computer.........................................................................................12
Removing the StoreJet™ 3.5 in Windows 98SE .............................................................................12
Removing the StoreJet™ 3.5 in Windows Me, 2000 and XP ..........................................................12
Removing the StoreJet™ 3.5 in Mac™ OS 9.0, or Later....................................................................12
Remove the StoreJet™ 3.5 in Linux™ Kernel 2.4, or Later ...............................................................12
Formatting the Hard Drive ...................................................................................................13
Troubleshooting ................................................................................... 15
Specifications ....................................................................................... 17
Warranty................................................................................................ 18
Terminology.......................................................................................... 19
Page 3
Introduction
Congratulations on purchasing Transcend’s StoreJet™ 3.5. This portable, Hi-Speed USB storage device
is the perfect data management system for uploading, downloading, storing, transferring and backing up your vital data and information. With a huge storage capacity and Hi-Speed USB 2.0 data transfer rates,
™
the StoreJet
e-work between it and any desktop, or notebook computer.
Package Contents
The StoreJet™ 3.5 package includes the following items:
StoreJet
Software CD
3.5 is ideal for storing and transferring your files, folders, documents, photos, music and
™
3.5
Introduction
USB B-Type to USB A-Type cable
Power Adapter
Power Cable
Vertical stand
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Quick Instruction Guide
Screws x 4
Features
Hi-Speed USB 2.0 compliant and USB 1.1 backwards compatible
Easy Plug and Play installation
Hi-Speed data transfer rates up to 480Mbits (60MB) per second
Aluminum case
Introduction
LED indicates Power On and data transfer activity
Driverless (Only Windows
®
98SE needs the enclosed driver)
System Requirements
Desktop or notebook computer with a working USB port.
One of following Operating Systems (OS):
Windows
Windows
Windows
Windows
Mac
Linux
98SE
Me
2000
XP
OS 9.0, or later
Kernel 2.4, or later
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Safety Precautions
These usage and safety guidelines are IMPORTANT! Please follow them carefully.
Your StoreJet™ 3.5 is connected to a computer using a USB B-Type (on the StoreJet™) to USB A-Type (on a Desktop/Notebook) cable. Please ensure that you connect the cable ends to the ports correctly.
General Use
Carefully unpack the contents of the StoreJet
During operation avoid exposing your StoreJet
Do not drop your StoreJet
Do not allow your StoreJet
Do not use a damp/wet cloth to wipe or clean the exterior case.
Do not use or store your StoreJet
™
.
™
to become damp or wet from water or any other liquids.
™
in any of the listed environments:
o Direct sunlight
o Next to an air conditioner, electric heater or other heat sources
o In a closed car that is in direct sunlight
™
package.
™
to temperature extremes above 60℃, or below 5℃.
Backing Up Data
Safety Safety
Transcend does NOT take any responsibility for data loss, or damage during operation. If you
decide to store data on your StoreJet
™
we strongly advise that you regularly backup the data to a
computer, or other storage medium.
To ensure High-Speed USB 2.0 data transfer rates when using your StoreJet
™
3.5 with a computer,
please check the computer has the relevant USB drivers. If you are unsure on how to check this, please consult the computer or motherboard User’s Manual for USB driver information.
The StoreJet
™
3.5’s internal hard drive comes formatted for NTFS. If you want to backup a Mac
computer you will need to format the drive for HFS+ using the Mac Disk Utility.
Transporting
Do not pack your StoreJet
luggage may damage your StoreJet
Avoid squeezing your StoreJet
Avoid placing objects onto your StoreJet
™
3.5 into luggage without the proper padded support. Other items in the
™
3.5 without the proper protection.
™
3.5 to prevent damage to the internal HDD.
™
3.5 to prevent damaging it.
Power
The StoreJet
Ensure nothing is resting on the Power cables and that the cables are not located where they can be
tripped over or stepped on.
™
3.5 is powered from the mains using the Power Adapter.
Reminders
Always follow the procedures in the “Disconnecting from a Computer” section to remove your
StoreJet
™
from a computer.
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Product Overview
Figure 1. StoreJet 3.5
Product Overview
Screws x 2
Power ON/OFF Switch
Power Jack
LED
USB B-Type Port
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Installing a Hard Drive
Your StoreJet™ 3.5 HDD Enclosure is capable of supporting an IDE, or a SATA Hard Disk Drive. It is IMPORTANT! that you match and install the correct Hard Drive to the correct enclosure.
Installing a Hard Drive
If you purchased a Transcend StoreJet™ 3.5 HDD Enclosure that does not have a Hard Disk Drive already installed, please read this section, otherwise you can skip to the “Driver Installation” section. Your
™
Transcend StoreJet
important that you match and install the correct hard drive to the correct enclosure. You can identify the type of enclosure by its part number. Enclosures with the Transcend part number TS0GSJ35-S support SATA Drives, while enclosures with the part number TS0GSJ35 support IDE Drives.
1. Open the StoreJet
the diagram.
3.5 HDD Enclosure is capable of supporting an IDE, or a SATA Hard Drive, it is
™
3.5 by removing the two screws from either side of the top cover, as indicated in
Installing a Hard Drive
Figure 2. Remove the screws from the top cover
2. Remove the cover revealing a control board adapter; this converts the IDE, or SATA interface
connector of the hard drive to a USB 2.0 B-Type interface. Slide out the control board.
Figure 3. Remove the top cover revealing the IDE/SATA adapter
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3. IDE Connection: Carefully line up and plug in the IDE connector on the control board to the hard drive. Do NOT force the IDE connector into the hard drive and do NOT insert the connector at an angle, otherwise you may damage it. After you have connected the control board, attach the power
cable to the IDE hard drive.
Figure 4. Connect the IDE control board and power cable to the IDE hard drive
4. SATA Connection: Carefully line up and plug in the SATA connector on the control board to the hard drive. Do NOT force the SATA connector into the hard drive and do NOT insert the connector at an angle, otherwise you may damage it.
Installing a Hard Drive
Figure 5. Connect the SATA hard drive to the SATA adapter
5. Using the screws that are provided, secure the hard drive to the control board’s plastic panel; this will allow you to slide the hard drive into the StoreJet
™
3.5 more easily.
Figure 6. Secure the hard drive to the panel using the provided screws
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6. Carefully reinsert the IDE/SATA adapter and its connected 3.5” hard drive into the StoreJet™ 3.5 and
reattach the screws to the top cover.
Figure 7. Reinsert the IDE/SATA adapter plus drive and reattach the screws
Installing a Hard Drive
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Driver Installation
WARNING! The StoreJet™ 3.5’s internal hard drive comes formatted for NTFS. Windows® 98SE file system, see the “Formatting the Hard Drive” section.
Driver Installation for Windows 98SE
1. Put the Software CD into the CD-ROM (Auto-Run supported). Select IDE, or SATA* and click on the “Win98SE Driver” Installation button.
CANNOT
support the NTFS file system, please reformat the hard drive to the FAT
Figure 8. Windows 98SE Driver Installation
SATA Win98SE Driver installation is completed automatically as a background process.
2. The InstallShield Wizard will guide you through the installation process. Follow the on-screen instructions to complete the driver installation. Click on the “Ok” button to complete the installation.
Figure 9. InstallShield Wizard
3. When the Wizard has successfully finished installing the drivers, you will be prompted to restart the computer now, or later. Select either of the options and click on the “Yes” button to exit the wizard and
restart the computer.
Driver Installation Driver Installation
Figure 10. Driver installation completion
4. After the drivers are installed onto the computer and system is restarted, plug the StoreJet™ 3.5 into
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an available USB port. Connect the Power Adapter to the StoreJet™ 3.5 enclosure’s power jack and connect the power cable to the adapter, then turn on the unit’s power switch. The StoreJet
™
3.5’s LED
will light up. The “New Hardware Found” dialogue box will appear.
Figure 11. Found New Hardware
5. The computer will automatically detect the StoreJet™ 3.5 and a new Local Disk drive with a newly assigned drive letter representing the StoreJet
Figure 12. *F is an example drive letter, the letter in your “My Computer” window may differ
™
3.5 will appear in the My Computer window.
Driver Installation for Windows Me, 2000 and XP
No drivers are required. These Windows® Operating Systems have built-in drivers to support the
™
StoreJet StoreJet
3.5. Plug your StoreJet™ into an available USB port. Connect the Power Adapter to the
™
3.5 enclosure’s power jack and connect the power cable to the adapter, then turn on the unit’s
power switch. Windows will install the necessary files and a new Local Disk drive with a newly assigned
™
drive letter representing the StoreJet
3.5 will appear in the My Computer window.
Driver Installation for Mac™ OS 9.0, or Later
No drivers are required. Plug your StoreJet™ 3.5 into an available USB port. Connect the Power Adapter to the StoreJet
™
3.5 enclosure’s power jack and connect the power cable to the adapter, then turn on the
unit’s power switch and your computer will automatically detect it.
Figure 13. Mac Driver Installation
Driver Installation for Linux™ Kernel 2.4, or Later
Driver Installation Driver Installation
No drivers are required. Plug your StoreJet™ 3.5 into a USB port. Connect the Power Adapter to the
™
StoreJet
3.5 enclosure’s power jack and connect the power cable to the adapter, then turn on the unit’s
power switch and mount it.
1. First create a directory for the StoreJet
™
3.5.
Example: mkdir /mnt/Storejet
2. Then, mount the StoreJet
™
3.5.
Example: mount –a –t msdos /dev/sda1 /mnt/Storejet
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Connecting to a Computer
If you want to use the StoreJet™ 3.5 as an External Hard Disk Drive to upload/download data to, or from
your computer you need to connect it to a USB port on the computer using the provided USB B-Type to USB A-Type cable.
WARNING! If using Windows® 98SE, please ensure you have reformatted the hard drive to the FAT file system (see “Formatting the Hard Drive”) and installed the necessary driver before plugging in your StoreJet
1. Plug the small end of the USB B-Type to USB A-Type cable into the USB B-Type port on the StoreJet
™
3.5.
Figure 14. USB B-Type to USB A-Type Cable
™
.
2. Plug the large end of the cable into an available USB port on your desktop, or notebook computer.
WARNING! Keep in mind that the StoreJet™ must be powered from the mains using the Power Adapter.
Use with a Computer
Figure 15. Connecting to a Computer
3. Connect the Power Adapter to the StoreJet™ 3.5 enclosure’s power jack and connect the power cable
to the adapter, then turn on the unit’s power switch.
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4. When the StoreJet™ 3.5 is successfully connected to a computer and powered on, the StoreJet™’s Power LED will light up, a new Local Disk drive with a newly assigned drive letter representing the
™
StoreJet Windows System Tray. The StoreJet
3.5 will appear in the My Computer window and a Hardware icon will appear on the
™
3.5’s internal hard drive comes formatted for NTFS.
Figure 16. *F: is an example drive letter, the letter in your "My Computer" window may differ
5. At this stage the StoreJet™ 3.5 is a Peripheral device and can be used as an external hard drive to upload/download data. You can download data to the StoreJet files, or folders onto the Local Disk drive letter that represents the StoreJet
™
3.5 simply by dragging and dropping
™
3.5.
Use with a Computer
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Disconnecting from a Computer
NEVER disconnect the StoreJet LED is flashing.
™
from a Computer, or turn off the power switch when its
Removing the StoreJet™ 3.5 in Windows 98SE
Unplug your StoreJet™ 3.5 from your system directly when data is not transferring and turn off the power switch.
Removing the StoreJet™ 3.5 in Windows Me, 2000 and XP
1. Select the Hardware icon on the system tray.
2. The Safely Remove Hardware pop-up window will appear. Select it to continue.
Figure 17. Safely Remove Hardware
3. A message window will appear stating, The ‘USB Mass Storage Device’ device can now be safely removed from the system. Unplug the StoreJet
™
3.5 and turn off its power switch.
Figure 18. Safe to Remove Hardware
WARNING! To prevent data loss, always use this procedure to remove the StoreJet Windows
®
Me, 2000 and XP.
™
from
Removing the StoreJet™ 3.5 in Mac™ OS 9.0, or Later
Drag and drop the Disk icon that represents your StoreJet™ 3.5 into the trashcan. Then unplug your StoreJet
™
3.5 from the USB port and turn off its power switch.
Remove the StoreJet™ 3.5 in Linux™ Kernel 2.4, or Later
Execute umount /mnt/Storejet to un-mount the device. Then unplug your StoreJet™ 3.5 from the USB
port and turn off its power switch.
Use with a Computer
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Formatting the Hard Drive
The StoreJet™ 3.5 contains a Hard Disk Drive and can therefore be formatted. The StoreJet™ 3.5’s
internal hard drive comes formatted for NTFS.
WARNING! Formatting the Disk will erase all of the data on your StoreJet
™
3.5.
1. Plug the StoreJet™ 3.5 into an available USB port. Connect the Power Adapter to the StoreJet™ 3.5
enclosure’s power jack and connect the power cable to the adapter, then turn on the unit’s power switch.
2. In the Windows StoreJet
™
3. Select “Format” in the drop down menu to format the StoreJet
®
OS, open My Computer and right-click on the new Local Disk that represents the
3.5.
™
3.5.
Figure 19. Formatting the drive
Use with a Computer
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4. Select or specify the available options as necessary, but if you are using Windows® 98SE ensure you
choose the FAT
❖
file system, otherwise select the NTFS File system option to format the StoreJet™ 3.5.
Click on the “Start” button to continue.
Figure 20. Format options
If you are using Windows
®
98SE you must format the StoreJet™ 3.5’s hard drive for the FAT file
system.
5. Click on the “OK” button to complete it.
Use with a Computer
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Troubleshooting
If a problem occurs with your StoreJet™ 3.5, please first check the information listed below before taking your StoreJet consult your dealer, service center, or local Transcend branch office. We also have FAQ and Support
services on our websites.
Software CD cannot auto-run in Windows®
Go to the Device Manager in the Control Panel and enable the Auto-Insert function of the CD-ROM drive. Alternatively, you can manually run the “StoreJet.EXE” file on the Software CD.
Operating system cannot detect the StoreJet™ 3.5
Check the following:
1. Is your StoreJet properly connected, try using another available USB port.
2. Are you using the USB cable that came in the StoreJet cable to connect the StoreJet
3. Is the Power Adapter connected to the StoreJet power outlet, and the power switch turned on? If not, plug the Power Adapter into the StoreJet
connect the power cable to the power outlet and turn on the power switch.
4. Is your StoreJet
USB port on your Mac
™
3.5 for repair. If you are unable to remedy a problem from the following hints, please
™
3.5 properly connected to the USB port? If not, unplug it and plug it in again. If it is
™
3.5 pack? If not, try using the Transcend USB
™
to the computer.
™
power jack and the power cable connected to the
™
3.5 connected to the Mac™ keyboard? If yes, unplug it and plug it into an available
™
Desktop.
™
,
5. Is the USB port enabled? If not, refer to the user’s manual of your computer (or motherboard) to enable
it.
6. Is the necessary driver installed? If your computer is using Windows Software CD into the CD-ROM and refer to the “Driver Installation for Windows complete the driver installation before using your StoreJet
ME/2000/XP, Mac
™
OS 9.0, or later and Linux™ Kernel 2.4, or later.
™
3.5. A driver is not required for Windows
98SE, you must insert the
®
98SE” section to
Cannot Power ON
The StoreJet™ 3.5 must be powered from the mains using the power adapter and the power switch turned
™
on. If you cannot power on the StoreJet
and you have ensured that all the cables are connected properly
and the power switch is on, try plugging the power cable into another power outlet.
Cannot find the file that was just copied to the StoreJet™
You should always open a transferred file in its new location to ensure it has transferred successfully.
™
Re-copy the file and refer to the “Disconnecting from a Computer” section to remove the StoreJet
3.5
after the copy process is completed.
A File that was just deleted still appears
Re-delete the file and refer to the “Disconnecting from a Computer” section to remove the StoreJet™
3.5 after the delete process is completed.
Troubleshooting Troubleshooting
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Cannot back up my Mac™
The StoreJet™ 3.5’s internal hard drive comes formatted for NTFS. If you want to backup a Mac computer
you will need to format the drive for HFS+ using the Mac Disk Utility.
Cannot detect the StoreJet™ 3.5 in Windows® 98SE
The StoreJet™ 3.5’s internal hard drive comes formatted for NTFS. Windows® 98SE CANNOT support the NTFS file system, please reformat the hard drive to the FAT file system, see the “Formatting the Hard
Drive” section.
Troubleshooting
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Specifications
• Size (L x W x H): 198.5mm × 123.4mm × 35mm
• Weight: Max. 450g (without hard drive)
• Storage Media: 3.5 inch IDE, or SATA Hard Disk Drive
AC input: 100V-240V
• Power Supply:
DC output: 12V/5V Switching Power Adapter
• Max. Transfer Speeds: 480Mbits (60MB) per second
• Operating Temperature: 5℃ (41℉) to 60℃ (140℉)
• Storage Temperature: -40℃ (-40℉) to 70℃ (158℉)
• Humidity: 8% to 90% RH
• Certificates: CE, FCC, BSMI
• Warranty: 2-years
Ordering Information
Device Description Memory Size Transcend P/N
StoreJet™ 3.5 IDE 0GB TS0GSJ35
StoreJet™ 3.5 SATA 0GB TS0GSJ35-S
Specifications
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Transcend Limited Warranty
“Above and Beyond” is the standard we set ourselves for customer service at Transcend. We consistently position ourselves to be significantly above the industry norm, which is all part of our commitment to Customer Satisfaction.
All Transcend information, Inc. (Transcend) products are warranted and tested to be free from defects
in material and workmanship and to conform to the published specifications. During the warranty period
™
should your Transcend StoreJet
improper workmanship or materials, Transcend will repair the product or replace it with a comparable one.
This warranty is subject to the conditions and limitations set forth herein.
Duration of Warranty: The Transcend StoreJet
years from the date of purchase. Proof of purchase including the date of purchase is required to collect on the warranty. Transcend will inspect the product and decide whether to repair or replace it. Transcend
reserves the right to provide a functional equivalent product, or a refurbished replacement product.
Limitations: This warranty does not apply to product failure caused by accidents, abuse, mishandling,
improper installation, alteration, acts of nature, improper usage, or problems with electrical power. In
addition, opening or tampering with the product casing, or any physical damage, abuse or alteration to the product’s surface, including all warranty or quality stickers, product serial or electronic numbers will also
void the product warranty. Transcend is not responsible for recovering any data lost due to the failure of a hard drive device. Transcend’s StoreJet recommended industry standards. Transcend will not be liable for damages resulting from a third party device that causes the Transcend StoreJet
consequential, indirect, or incidental damages, lost profits, lost business investments, lost goodwill, or interference with business relationships as a result of lost data. Transcend is also not responsible for
damage or failure of any third party equipment, even if Transcend has been advised of the possibility. This
limitation does not apply to the extent that it is illegal or unenforceable under applicable law.
3.5 fail under normal use in the recommended environment due to
™
3.5 is covered by this warranty for a period of two (2)
™
3.5 must be used with devices that conform to the
™
3.5 to fail. Transcend shall in no event be liable for any
Disclaimer: The foregoing limited warranty is exclusive. There are no other warranties, including any
implied warranty of merchantability or fitness for a particular purpose. This warranty is not affected in any part by Transcend providing technical support or advice.
Online Registration: To expedite the warranty service, please register your Transcend Product within 30 days of purchase.
Register online at http://www.transcendusa.com/registration
The specifications mentioned above are subject to change without notice.
Transcend Information, Inc.
www.transcendusa.com
*The Transcend logo is a registered trademark of Transcend Information, Inc.
*All logos and marks are trademarks of their respective companies.
Warranty
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Terminology
adapter.....................................................................................................................................................6, 7
Device that is used to connect one hardware device to another without a loss in function.
CD...........................................................................................................................................................8, 16
Compact Disk.
CD-ROM .................................................................................................................................................8, 16
Compact Disk-Read Only Memory is a compact disk format that can store music, text and graphics.
desktop ..................................................................................................................................................2, 11
This is a single user stationary computer running the Window
Driver ...............................................................................................................................1, 2, 6, 8, 9, 10, 16
A software program that allows a hardware device to communicate with a computer operating system.
e-work ..........................................................................................................................................................2
Electronic Work is any data resulting from work performed on a computer, or similar system.
FAQ ............................................................................................................................................................16
Frequently Asked Question.
®
, Mac™, or Linux™ Operating System.
GB ..............................................................................................................................................................18
A GigaByte measures memory storage capacity, one GB equals one billion bytes.
HDD ..............................................................................................................................................................4
Hard Disk Drive is a device that is used to save and retrieve data electromagnetically.
HFS+ ......................................................................................................................................................4, 17
Hierarchical File System is the standard file system used by Apple Mac computers.
icon ......................................................................................................................................................12, 13
Is a small picture that represents a function, file, folder, disk drive, or some other element of a device.
IDE............................................................................................................................................................6, 7
Integrated Drive Electronics is an interface used to carry data from a storage device to a computers'
mainboard.
Linux ......................................................................................................................................1, 3, 10, 13, 16
An open source computer Operating System.
Mac.........................................................................................................................................1, 3, 10, 13, 16
Macintosh is a personal computer made by Apple.
NTFS ....................................................................................................................................4, 12, 14, 15, 17
New Technology File System is the standard file system used by Windows computers.
SATA ........................................................................................................................................................6, 7
Serial Advanced Technology Attachment is a standard for connecting hard drives to computers.
USB ............................................................................................................2, 3, 4, 5, 6, 9, 10, 11, 13, 14, 16
Universal Serial Bus is a hardware interface found on all modern computers for connecting peripherals.
USB 2.0 ........................................................................................................................................................2
Hi-Speed version of the USB interface, capable of data transfer speeds up to 480Mbits per second.
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Terminology
Page 22
USB A-Type .......................................................................................................................................2, 4, 11
Normal sized Universal Serial Bus connecter, or port.
USB B-Type ...........................................................................................................................................4, 11
Reduced sized Universal Series Bus connector, or port.
USB port ..............................................................................................................................................11, 16
This is the interface on a computer to which a USB device is connected.
Windows
®
..........................................................................................................2, 3, 8, 9, 11, 13, 14, 16, 17
Computer Operating System developed by Microsoft.
20
Terminology
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