Trane XR401 Comfort Control, TCONT401AN21MA Comfort Control Owner's Manual

Pub. No. 22-5206-05

your local dealer (distributor)
For more information contact

Tyler, Texas 75707
6200 Troup Highway
Trane

XR401

Comfort

Control

TCONT401AN21MA

$

Comfort Control

Owner’s Manual

Filter/OD

Fan Mode

Table Of
Contents

Page

3 Introduction
4-11 Keypad functions
12-16 Features
17 Factory settings
18-19 Comfort Control Setup
20-21 Troubleshooting
22-23 Warranty

Up Arrow - Increase
temperature Page 5.

Comfort

$

Information
Drawer Page 16.

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Pub. No. 22-5206-05

Energy Savings
Page 10.

Table 1A: Warranty Time Periods

COVERAGE TERMS FOR RESIDENTIAL APPLICATIONS: Pursuant to the Trane

U.S., Inc. (“Company”) limited warranty terms and conditions, the following Products

are covered for the base time periods as stated below (“Base Limited Warranty

period”). If registered, the Base Limited Warranty Periods for certain products will be

extended as stated below (“Registered Limited Warranty Period”).

CONTROLS: *CONT200,*CONT401,*CONT402, *CONT600 &*CONT602

Base Limited Warranty Period: one (1) year

Registered Limited Warranty Period: five (5) years

CONTROLS: *ZEMT500 *CONT800,*CONT802,*CONT803,*CONT900. *ZONE950

Base Limited Warranty Period: five (5) years

Registered Limited Warranty Period: ten (10) years

ZONING PRODUCTS: *ZONE950, *ZONE940, *ZONE930, ZZONEPNLAC52Z,

ZZONEEXPAC52Z, ZZSENSAL0400, BAYSEN01ATEMPA, BAY24VRP, ZDAMPRD,

ZDAMPSM, ZDAMPBM, ZDAMPRR

Base Limited Warranty Period: five (5) years

Registered Limited Warranty Period: ten (10) years

HUMIDIFIERS: *HUMD200, *HUMD300 & *HUMD500

Base Limited Warranty Period: five (5) years

Registered Limited Warranty Period: ten (10) years

Filter/OD

Filter Reminder /
Outdoor Temperature
Page 7.

ENERGY RECOVERY VENTILATOR (ERV): *ERVR100, *ERVR200 & *ERVR300

Base Limited Warranty Period: five (5) years

Registered Limited Warranty Period: ten (10) years

AIR CLEANERS: TFD & AFD

Base Limited Warranty Period: five (5) years

Registered Limited Warranty Period: ten (10) years

VARIABLE SPEED OIL FURNACE: *HV-V, *LF-V, *LR-V,*DF-V

Base Limited Warranty Period: Parts- five (5) years, Heat Exchanger - twenty (20) years

Registered Limited Warranty Period: Parts - ten (10) years, Heat Exchanger - Lifetime

NON-VARIABLE SPEED OIL FURNACE: *HV, *LF, *LR,*DF

Base Limited Warranty Period: Parts- five (5) years, Heat Exchanger - twenty (20) years

Registered Limited Warranty Period: Parts - ten (10) years, Heat Exchanger - Lifetime

SPECIFIC TERMS FOR COMMERCIAL APPLCIATIONS:

Base Limited Warranty Period Applies for all controls, zoning products, humidifiers and

ERV’s

All Oil Furnaces: Parts - one (1) year, Heat Exchanger - twenty (20) years

*(First letter may be A or T)

Fan Mode

Fan ON / AUTO
Page 6.

Mode: Cool, Heat,
Auto, Off, EMHeat
Page 4.

Down Arrow - Decrease
temperature Page 5.

Page - 23

Pub. No. 22-5206-05

Warranty

Subject to the terms and conditions of this limited warranty, Trane U.S., Inc.
(“Company’) extends a limited warranty against manufacturing defects for the
product(s) identified in Table 1A attached hereto (“Products’) that are installed in a
residential application (personal, family or household purposes) under normal use and
maintenance in the United States and Canada.

This limited warranty applies to Products manufactured on or after August 1,

2011.

In order to maximize the available benefits under this limited warranty, the
Purchaser (as defined below) should read it in its entirety. All repairs of Product parts
covered under this limited warranty must be made with authorized service parts and by
a licensed HVAC service provider. Additionally, commercial applications are treated
differently under this limited warranty as stated in Table 1A attached hereto. For
purposes of this limited warranty, “commercial applications” shall mean any application
other than for personal, family, or household use.

TERM: The limited warranty period for Products is as stated in Table 1A
attached hereto. If the Purchaser properly registers the Products, the limited warranty
period shall be extended as stated in Table 1A attached hereto. Regardless of
registration, the Commencement Date for a limited warranty period shall be the date
that the original installation is complete and all Product start-up procedures have been
properly completed and verified by an installer’s invoice. If the installation and start-up
date cannot be verified by the installer’s invoice, the Commencement Date shall be
sixty (60) days after the factory manufacture date which is verified by the Product
serial number. Where a Product is installed in a newly constructed home, the
Commencement Date is the date the Purchaser purchased the residence from the
builder. Proof of Product purchase, installation, and/or closing date of the residence
may be required to confirm the Commencement Date.

The installation of Product replacement parts under this limited warranty shall
not extend the original warranty period. The warranty period for any Product part
replaced under this limited warranty is the applicable warranty period remaining under
the original Product warranty.

WHO IS COVERED: This limited warranty is provided only to the original
owner and his or her spouse (“Purchaser’) of the residence where the Products are
originally installed. This warranty is not transferable except according to terms stated
on the applicable website identified below under Registration Requirements. Company
has the right to request any and all proof of Product purchase or installation and/or
closing date of the residence.

Limited Warranty
Low Voltage Room Comfort Controls

Page - 22

Pub. No. 22-5206-05

WHAT COMPANY WILL DO: Company may request proof of Product

(PARTS ONLY)

purchase and/or installation in order to provide Product parts under this limited
warranty. As Company’s only responsibility and Purchaser’s only remedy under this
limited warranty, Company will furnish a replacement part to the licensed HVAC
service provider, without charge for the part only, to replace any Product part that
fails due to a manufacturing defect under normal use and maintenance. The
Purchaser must pay for any and all shipping and handling charges and other costs of
warranty service for the replacement part. If a Product part is not available, Company
will, at its option, provide a free suitable substitute part or provide a credit in the
amount of the then factory selling price for a new suitable substitute part to be used
by the Purchaser towards the retail purchase price of a new Company product. Any
new Product purchase shall be at Purchaser’s sole cost and expense including, but not
limited to, all shipping, removal, and installation costs and expenses.

REGISTRATION REQUIREMENTS: All Products must be properly registered

online by the Purchaser within sixty (60) days after the Commencement Date to
receive the registered limited warranty terms. To register online, go to:

http://www.trane.com/Residential/Trane/Owners/Warranty-Information or
http://www.americanstandardair.com/sevicesupport/pages/warranty.aspx
and click “Begin Online Registration.” If a Purchaser does not register within

this stated time period, the base limited warranty terms shall apply.

ELIGIBILITY REQUIREMENTS: The following items are required in order for

the Products to be covered under this limited warranty:

•

The Products must be in the same location where they were originally
installed.

•

The Products must be properly installed, operated, and maintained by a
licensed HVAC service provider in accordance with the Product specifications
or installation, operation, and maintenance instructions provided by Company
with each Product. Failure to conform to such specifications and/or
instructions shall void this limited warranty. Company may request written
documentation showing the proper preventative maintenance.

•

All Product parts replaced by Company under this limited warranty must be
given to the servicing provider for return to Company.

EXCLUSIONS: The following are not covered by this limited warranty:

•

Labor costs including, but not limited to, costs for diagnostic calls or the
removal and reinstallation of Products and/or Product parts.

•

Shipping and freight expenses required to ship Product replacement parts.

•

Failures, defects, or damage (including, but not limited to, any loss of data
or property) caused by (1) any third party product, service, or system
connected or used in conjunction with the Products; (2) any use that is not
designed or intended for the Products; (3) modification, alteration, abuse,
misuse, negligence, or accident; (4) improper storage, installation,

maintenance, or operation including, but not limited to, operation of electrical
equipment at voltages other than the range specified on the Product
nameplate; (5) any use in violation of written instructions or specifications
provided by Company; (6) any acts of God including, but not limited to, fire,
water, storms, lightning, or earthquakes; or any theft or riots; or (7) a
corrosive atmosphere or contact with corrosive materials such as, but not
limited to, chlorine, fluorine, salt, sulfur, recycled waste water, urine,
fertilizers, rust, or other damaging substances or chemicals.

• Products purchased direct including, but not limited to, Internet or auction

purchases and purchases made on an uninstalled basis.

• Increased utility usage costs.

ADDITIONAL TERMS:

THIS LIMITED WARRANTY AND LIABILITY SET FORTH HEREIN ARE IN
LIEU OF ALL OTHER WARRANTIES AND LIABILITIES, WHETHER IN
CONTRACT OR IN NEGLIGENCE, EXPRESS OR IMPLIED, IN LAW OR IN
FACT. THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THE
APPLICABLE PRODUCT WARRANTY. COMPANY DOES NOT AUTHORIZE ANY
PERSON TO CREATE FOR IT ANY OBLIGATION OR LIABILITY IN
CONNECTION WITH THE PRODUCTS.

NOTWITHSTANDING ANYTHING IN THIS LIMITED WARRANTY TO THE
CONTRARY, COMPANY SHALL NOT BE LIABLE FOR ANY INCIDENTAL,
CONSEQUENTIAL, INDIRECT, SPECIAL AND/OR PUNITIVE DAMAGES,
WHETHER BASED ON CONTRACT, WARRANTY, TORT (INCLUDING, BUT NOT
LIMITED TO, STRICT LIABILITY OR NEGLIGENCE), PATENT INFRINGEMENT,
OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. COMPANY’S MAXIMUM LIABILITY HEREUNDER IS LIMITED TO
THE ORIGINAL PURCHASE PRICE OF THE PRODUCTS.

No action arising out of any claimed breach of this limited warranty may be
brought by a Purchaser more than one (1) year after the cause of action has arisen.

This limited warranty gives you specific legal rights, and you may also have
other rights as otherwise permitted by law. If this Product is considered a consumer
product, please be advised that some local laws do not allow limitations on incidental or
consequential damages, how long a warranty lasts based on registration, or how long an
implied warranty lasts, so that the above limitations may not fully apply. Refer to your
local laws for your specific rights under this limited warranty.

Residential Systems

6200 Troup Highway, Tyler, TX 75707

Attn: Customer Relations

Or visit our website at www.trane.com or www.americanstandardair.com

Introduction

Page - 3

Pub. No. 22-5206-05

Congratulations on the purchase of your new Trane XR401 Comfort Control! Your
XR401 Comfort Control combines the latest digital control technology with intuitive
functions that make this control simple to understand and easy to operate. You’ll enjoy
lower utility bills at the touch of a button with the energy efficiency features built into
your XR401 Comfort Control. Your comfort settings are automatically stored in the
XR401 Comfort Control’s memory eliminating the need for battery backup in the event of
power loss. Simply follow the steps in this instruction manual and begin enjoying the
benefits of your new Trane XR401 Comfort Control.

Keypad

Functions

Mode

Page - 4

Pub. No. 22-5206-05

MODE

Mode

- Pressing this key changes the system mode to Heat, Emergency Heat, Cool,
Automatic or Off. NOTE: Emergency Heat available only on Heat Pump

applications.

A border will appear around the mode on the display
to show the system mode you’ve selected.

Page - 21

Pub. No. 22-5206-05

Table 2 Troubleshooting

(Continued)

Symptom Possible Cause Action

Heating will not come
on.

Cooling will not come
on.

Cool ON or Heat ON
is displayed, but no
warm or cool air is
coming from the
registers.

Control does not
respond to keypad
presses.

Fan does not operate
properly in heat or
cool mode.

Fan runs all the time.

1. System Mode not set to Heat.

2. Minimum off time delay being enforced. "waiting displayed".

3. Loose connection to control or system.

4. Heating system requires service or
control requires replacement.

1. System Mode not set to Cool.

2. Minimum off time delay being enforced "waiting displayed".

3. Loose connection to control or system.

4. Cooling system requires service or
control requires replacement.

1. The heating equipment turns on the
fan when the furnace has warmed up to a
setpoint.

2. Heating or cooling equipment is not
operating.

1. "Keypad locked" icon is displayed on LCD.

2. Keypad failure.

1. Incorrect wiring.

2. Heating or cooling equipment inoperative.

1. Fan mode set to ON.

2. Shorted control wiring.

1. Set Mode to heat and raise the setpoint above room temperature.

2. If heating does not come on within 5 minutes, Check Heating.

3. Check - Repair connections.

4. Repair system / Replace control.

1. Set Mode to cool and lower the setpoint below room temperature.

2. If cooling does not come on within 15 minutes, contact servicer.

3. Repair connections.

4. Repair system / Replace control.

1. Wait one minute after seeing the ON icon and then check the registers.

2. Check Heating and Cooling system.

1. Unlock keypad - press Up+Down arrow together until "Keypad Locked"
disappears.

2. Replace Control.

1. Correct wiring.

2. Repair system.

1. Set fan mode to AUTO.

2. Check / Repair wiring.