Trane XL950 User Manual

XL950 ComfortLink™ II Thermostat

User’s Guide

Amazingly versatile,
incredibly advanced

The ComfortLink™ II
thermostat integrates home
comfort into your personal
lifestyle like nothing you’ve
ever seen before.

2 2

Features Include...

• Large Color Display

• Simple Programming

• Weather Forecast

• Allergy Clean/Quick Clean Cycles

• Interactive Touchscreen

• 1-Touch Presets

• Built-in Help Screens

• Operating Runtime Analysis

• System Alerts

• Lock Screen Security

• Custom Screen Options

• Screen Savers

• Five Year Limited Warranty

(via wireless home network)

Easy to use

CAUTION

The simple design and easy to
follow functions of this thermostat
make it the most intuitive and
easy to use thermostat available.
Just touch the screen to try out
the functionality and make opera­tional changes to the system in
your home.

Help System

On-screen notes provide addition­al details. When more information
is needed, context sensitive help
is only a button touch away.

Scheduling

Scheduling setup is made easy
with the use of an on-screen
wizard that walks you through the
process.

1-Touch Presets

Cooling and Heating presets al­low you to change your in-home
temperatures with the touch of a
button.

Customizable

Customize the screen to suit
your unique needs. You can
setup shortcuts and an easy
access dashboard on the
Home screen. You can change
the colors, and enjoy a photo
slideshow.

!

Use only your fingertips to touch

the touchscreen. Using any other

implement can damage the screen.

!

CAUTION

Use only a soft damp

cloth to clean the screen.

Table of Contents

Introduction .............................................. 1-4

Buttons and Navigations ............................. 5

System, Fan, & Air Cleaner Modes .........6-7

Scheduling/Programming ........................8-9

Loading and Viewing Photos ............... 10-11

Screen Saver Settings .............................. 12

Commonly Used Features ........................ 13

Naming your System ................................ 13

Dealer Information Screen ........................ 13

Setting Time and Date .............................. 14

Security Options ....................................... 14

Runtime History ........................................ 14

1-Touch Presets ........................................ 14

Customize Your Home Screen .................. 15

Humidity .................................................... 15

Wireless Network Setup ...................... 16-19

Advanced Networking Information .......20-23

Multi-System Control ........................... 24-25

Wireless Registration ...........................26-27

Software Upgrades ................................... 28

Troubleshooting ...................................29-30

Index ......................................................... 30

Warranty ................................................... 31

3 3

Easy to use... Everything is just a touch away

See and adjust multiple

systems

View big, bold

at-a-glance

system status

Use context

sensitive

help

Change settings with just a

few button touches

Choose the shortcut items that

show in this menu bar

Manually change setpoints or use

convenient Home, Away and Sleep presets

See current

system status

Choose the

dashboard

items that

show in this

section

4

1

Buttons and Navigation

Pressing a button will display additional information or
a new menu screen.

EXAMPLE: You may access the Menu screen by
pressing the “Menu” button on the home screen.

You may access the Settings Menu by pressing the
“Settings” button from the Menu screen.

EXAMPLE: In the following sections, button sequenc­es will be shown with icons. For example, the se­quence on this page would be represented this way:

5

2

System ON/OFF, Mode Selection

1) System Mode

To the right of the Menu button are 3
Mode buttons:

1) The first sets System Mode
(including OFF).

2) The second controls Fan Mode.

3) The third controls Air Cleaner Mode.

Each button has mode options to choose
from. The chosen mode is conveniently

The “Auto” System Mode will

switch between heating and
cooling automatically.

“Heating” and “Cooling”

modes are dedicated
modes. For example, you
may wish to set your sys­tem to “Heating” in winter
months so your cooling unit
does not run. Likewise, you may wish to set your system to “Cooling” in sum­mer months so that your furnace does not run.

displayed on its home screen button so
you can see the functions your system is

To completely turn off your system, select “Off”.

performing.

2) Fan Mode

In “Auto” Fan Mode the sys-

tem’s fan will run only when
the system runs.

The fan will run continuously

when the Fan Mode is set to
“On”.

The “Circulate” Fan Mode

Mode Selection

6

will run the fan at least 10­55 minutes out of every hour, decreasing hot/cool spots throughout your house.

3) Air Cleaner Mode

Automatic means the air cleaner will run when the fan runs.

Quick Clean is a full power air cleaning cycle that increases the system fan speed setting (when not

actively heating or cooling) to 100% for three hours to achieve maximum clean air delivery rate.

Allergy Clean is a full power air cleaning cycle that increases the system fan speed setting (when not

actively heating or cooling) to 100% for 24 hours to achieve maximum clean air delivery rate.

3

Set Point Panel

A Setpoint is the desired temperature you would like your home heated or cooled to when in one of the three System Modes.

Raise

To adjust the
Heating Setpoint,
select “Heating”
and raise or lower
the temperature to
reach your desired
setpoint.

To adjust the
Cooling Setpoint,
select “Cooling”
and raise or lower
the temperature to
reach your desired
setpoint.

Cooling Setpoint PanelHeating Setpoint Panel

Lower

7

4

Manually Set up a Schedule

The procedure below describes setting up a manual schedule. Scheduling can also be set up via Guided Scheduling which creates a schedule by
asking you a series of questions. Guided Scheduling can also be selected in the screen below.

1) Turn Scheduling On (and select Manual Scheduling)

2) Enter the Schedule Menu

Default
Schedule

3) Select a day or time period
By default the schedule shows the periods Wake, Away, Home and Sleep. Each

day can have its own schedule and each schedule will be a unique color.

8

4) Select the days you would like
to schedule

By selecting more than one day, you can

set the schedule to be the same for those
days. For example, you may keep the
same hours each weekday .

5) Adjust the Time for each period

Select a period one at a time and set its

beginning time by pressing the “Time” button.

Press the “Temperature” button to adjust the

setpoints for each period.

NOTE: Notice that you can delete or add

periods (maximum 6 per day).

6) Adjust the Temperature for each
period

Press the “Temperature” button to adjust

setpoints for each period.

Finished Examples:

Example A:

Example A is for someone who works and is

out of the house during weekdays.

Example B:

Example B is for someone who is out of town

Monday–Thursday.

7) Press “Apply” when complete

9

5

Using Photos

You can set up a photo album and a screen saver using
your own photos.

Using an SD Card

Insert the SD Card at the bottom right hand side of the thermostat, taking
care to keep the card’s “notch” in the orientation shown.

NOTE: The card must remain inserted to view the photos
and the SD card must remain “unlocked.”

Recommended SD Cards:

SD, SDHC
SD Adapter – microSD, miniSD, microSDHC, mini SDHC

Photo Album

View and set up your photo album.

Notch at top

Required Photo Formats:

Photos on your SD card must be in .jpg, .jpeg, .bmp, .png, or
.gif formats and each photo must be less than 3MB in file size.

10

Load and Select Photos

1) If you do not yet have
your SD card inserted
or it is not inserted all
the way, you will see
this message.

2) Images will be loaded
from your SD card into
the viewer and sized
to fit the screen.

5) After you have selected which photos to include in your slideshow, press “Settings” to configure the Screen Saver.

(Or navigate to the Screen Saver menu using the path on the next page.)

3) Browse the album us­ing the arrows on the
right and left edges of
the screen. Touch the
image to see full size
images.

Check the “Add to Slide-

show” box to include the
a photo in a slideshow.

4) In thumbnail view,
you can view up to 15
photos at time. You
can also see or select
which photos will be in­cluded in a slideshow.

11

Screen Saver

A standard or a custom photo screen saver can be selected.

1) If you desire, turn “On” the screen saver.
Set the wait time until the screen saver

starts.

2) The “Default Screen Saver” shows the cur­rent temperature as a floating icon over a
darkened black screen.

Select “Image Screen Saver” if you have

inserted an SD card and added photos to a
slideshow.

3) Set the number of seconds before the next
photo will display.

12

6

Other Commonly Used Features

The following pages highlight some of the more common processes you will use.

Name Your System

Give your system a name. This is very important if you have more than one system in your home.

Events and Vacations

Set up how your system will operate for special events or when you are away from home for extended periods.

Dealer Information

Contact your dealer by using contact information in the Service menu.

13

Time & Date

Set time, date and time zone. If a wireless network is set up, the time can be automatically synced via the internet.

Security

Protect your system from accidental or unwanted changes to your system by using a PIN lock.

1-Touch Presets

Set up these presets to make quick temperature setpoint changes from the Home Screen.

System Runtime History

System Runtime History monitors how much your system runs for both
heating and cooling and also displays the average indoor temperature and
outdoor high and low temperatures. This data allows you to better manage
your utility costs by seeing when and how much your system is operating.

14

Customize your Home Screen

Add shortcuts and customize the dashboard.

Wireless Network Setup

Set up a connection to your wireless network to enable weather and software update features. See the following section
for setup details (802.11 B/G wireless router and internet required).

Humidity

You may see and adjust the humidity level in your home and adjust the humidity setpoints for both Heating and Cooling
modes (for systems equipped with humidity control).

15

7

Optional Wireless Networking

Enabling wireless networking brings addi­tional functionality to your thermostat.

IMPORTANT:

1. Your thermostat can access
real-time weather conditions,
forecasts and alerts.

After wireless networking is enabled,
you will need to register your system
with a valid email address before the

2. When you have multiple systems
in your home, each thermostat
can see and control the others.

weather data will be displayed.

NOTE: In a Multi-System envi-

ronment, it is recommended to
name each thermostat before
enabling wireless networking.

NOTE: On a normally configured
network, familiarity with a personal
wireless network is helpful but not
necessarily required for installation.

If your

personal wireless network is

3. You can download software up­dates for efficient operation and
the ability to use new features as
soon as they are released.

a secure network, you will need the
password.

16

Enabling Wireless Networking7.1

1) Enter the Wireless Network Setup Menu.

2) Enable the wire­less radio by
pressing “Wire­less ON/OFF”.

3) After the wire­less radio is
enabled, press
the “Connect to a
Network” button
to choose from
a list of available
wireless net­works.

NOTE: If the router is configured to not broadcast its SSID, refer to Advanced Network Settings.

17

Selecting a Network7.2

Available broadcasting networks with an adequate signal strength will
display their SSIDs (Service Set IDentifiers) in this screen.

A closed lock icon next to the SSID indicates a secure network. An
open lock indicates a non-secure, “open” network.

Select your network and press “Connect”.

Signal Strength Indicators

Indicator Bars (Color) Description

One (Red) Very Weak

Two (Yellow) Weak

Three (Green) Strong

Four (Green) Very Strong

The signal strength is indicated in bars. The more bars, the better the signal strength.

A minimum of three bars is required for stable network operation. The network will op­erate with one or two bars, but may result in intermittent or lost connections.

NOTE: Signal strength may be affected by router model, interference, obstructions and
distance from the router. Consult router documentation for additional information.

If a “Network Not Found” message is displayed, verify the wireless network is function­ing and within range. Consult router documentation for additional information.

18

Enter Network Key/Password7.3

1A) If the network is

unsecured (with an
“open” padlock),
the following mes­sage will be dis­played.

3) The thermostat
will connect to the
wireless network.

1B) If the network is

secured (with a
“closed” padlock),
the following mes­sage will be dis­played.

2) Enter the network
key (case-sensitive
password). You
or your network
administrator will
need to provide the
required informa­tion.

4) When the thermo­stat has success­fully joined the
wireless network,
the name of the
network will be
displayed with a
green dot to the
left and a signal
strength indicator
to the right.

19

Advanced Networking Information7.4

Enter the Advanced Network Setup Menu.

Advanced networking will be required in the following two instances:

1. When connecting to a non-broadcast network

2. When configuring a static IP address

IMPORTANT:

The Advanced Network screens are intended for individuals with networking familiarity.

You or your network administrator will need to provide the required information.

If any of this information is unknown or for questions specific to the wireless router, please
consult the router documentation or your network administrator.

20

Network Security7.5

When the network’s SSID is not broadcast (hidden), manual configuration in this screen is required.

vanced Network Settings menu will be
highlighted by default.

4) Select a network security type.

2) Press the “Enter SSID Name” button.1) The “Network Security” button in this Ad-

5) Press “Enter Network Key” button.

3) Enter the SSID Name using the on-screen
keypad.

6) Enter the Network Key using the on-screen
keypad.

21

Host Settings7.6

This screen is used to control how the thermostat obtains network addresses and is needed when DHCP (Dynamic Host Configuration Protocol) has
been turned off or is not available on the router. Otherwise, you may use DHCP to automatically obtain this information. This manual configuration is
required if a static IP address is desired.

NOTE: No additional configuration may be required in a non-broadcast network where IP addresses are assigned by DHCP. You may Connect to the
network without modifying the Host Settings.

1) Select the “Host Settings” button to access
the second screen of settings in this Ad-
vanced Network Settings menu.

4) To manually select a DNS server, enter IP
address(es).

2) Select IP Address, Gateway and Subnet
Mask buttons as required.

5) After all the addresses are assigned, Con­nect to the network.

3) Enter the IP address as required for each.

6)

To change a Static IP Address to a DHCP Ad­dress, press “Release and Renew IP Address”.

22

Network Properties

7.7

The Network Properties screen displays the thermostat’s current network in­formation.

Disconnecting from a Network

7.8

Once a network has been joined, the thermostat will reconnect to it after signal
or power interruptions. When connected, a green dot will be shown.

To disconnect from this network, enter the “Connect to a Network” menu and
select “Disconnect”.

NOTE: When joining a different network, the current router must be discon­nected in this menu before a new one may be selected. In addition if settings
are changed on the owner’s router, the network may need to be disconnected
and reconnected in this menu.

Repeat previous steps to connect to a different network.

23

Multi-System Environments7.9

1) In a multi-system environment each thermostat can see and control the
others.

NOTE: The thermostats must have wireless enabled and be connected to

the same personal wireless network.

2) Each thermostat belongs to an Access Control Group—set to “Group A” by
default. Therefore, if two thermostats are connected to the same wireless
network and have matching Group IDs (shown as Group A to the right),
they will be able to communicate with each other.

Set the thermostats to the desired Group.

24

Multi-System Environments (Continued)

3) In a multi-system
environment where
the systems are in
the same Group, the
“Zones” button will
appear in place of the
“System” button (see
picture at right).

Pressing the “Zones”

button opens the
Zone Menu.

4) The Zone Menu is
shown at right.

5) The Zone Over­view menu shows
a quick view of
each zone’s cur­rent condition.

6) System and Zone
Names may be set
in the Zone Names
screen. The “Rename
System” and “Rename
Zone” buttons al­low entering custom
names from a keypad.

The “Select Zone

Name” and “Select
System Name” buttons
allow selecting pre­configured names from
a list.

7) In multi-system envi-

ronments, the main
screen display will
change to indicate the
presence of multiple
zones. (Notice the new
zone button—labeled
“Upstairs”—at right.)

The arrow buttons

on either side of this
displayed zone name
will allow viewing of
the other zone setting
screens one at a time.

25

8

Wireless Registration

Registration is required for Weather, Software Updates and linking two or more thermostats together. Registration ensures that your thermostat is us­ing the most up-to-date software and will also let you take advantage of exciting new features in the future. You will be notifed via email when there is
a software upgrade available. For complete privacy information see our Privacy Policy at trane.com.

1A) In the Network Setup

Screen, select the
“Register Now” button
to begin registration.
Proceed to Step 2.

1B) If instead you try to

connect to Weather
before you have reg­istered, you will be
prompted to register.

2) Read and accept the
License Agreement
to proceed with the
Registration process.

3) The E-mail Registra­tion screen explains
that after entering
an address, you will
receive a verification
code via email.

26

5) Enter a valid email
address, press “Ap­ply” to proceed.

8) Check your email to
find your 5-digit veri­fication code.

6) The thermostat will
connect to a remote
server.

7) After connecting to
the server, an email
will automatically be
sent to your email
address.

9) Enter the 5-digit veri­fication code.

NOTE: This will only

need to be done one
time.

10) After entering your
verification code,
your additional fea­tures will now be
enabled.

27

9

Software Upgrades

Your thermostat is built with the future in mind and has the ability to upgrade its operating sys­tem. Software upgrades ensure your thermostat has the most up-to-date software optimizing
its operation and providing exciting new features as they become available.

Requirements

• Youmusthaveacurrentlyactiveinternetconnection.

• Youmustalreadyhaveregisteredyourthermostat(seeprevioussection).

• YoumusthaveanSDcardwithadequatememoryavailable.Dataforthe

upgrade will be stored on this card.

The Software Upgrades menu is accessed by navigating to Menu --> Settings --> Network.
After pressing the “Software Upgrades” button, follow the guided instructions on the series of
screens.

Upgrade the software by one of the following methods:

1) Select the “Check for updates on the internet” box as shown in the screen at right. This is the
default setting and the easiest way to upgrade your thermostat’s software.

2) Alternatively, using a web browser and your computer, download the latest sofware upgrade
image from the trane.com website and place this computer file on an SD card. After transfer­ring the SD card from your computer to the thermostat, select “Check for upgrades on SD
Card” as shown in the screen at right.

Follow the instructions to upgrade your thermostat. Additional instructions are found on the
trane.com website.

28

10

Troubleshooting

Slow response or
unexpected operation:

Reboot your thermostat at
the following location.

“No System Found” displays on the screen:

If this message stays on your screen, press the
“Reboot” button shown at right.

No response to any button presses:

Remove and re-install the thermostat as shown below. The boot up process may take several minutes.

Remove Thermostat

Remove thermostat from its sub-

base by grasping at edges and
gently pulling the thermostat straight
towards you. It should release
without much effort.

29

Re-Install Thermostat

Re-install thermostat flat onto sub-base
being careful to align unit correctly with
the sub-base before applying force.
Thermostat should fit snug and not
“rock” when properly installed.

System Alerts

1) When your system indicates an
issue with communication or
operation, an alert will display on
the screen.

Click the “Dealer Contact Info”

to retrieve your dealer’s phone
numbers and website informa­tion.

2) Press “Close” to dismiss the
alert. The error message can
be recalled by pressing the Alert
icon which will remain in the
menu bar.

Dealer Information can also be accessed by this path:

Index of Functionality

1-Touch Presets .................................. 14

Air Cleaner Mode ..................................7

Alerts .................................................. 29

Customize Home Screen .................... 15

Dealer Information .............................. 13

Events .................................................13

Fan Mode..............................................6

Humidity ..............................................15

Multi-System ....................................... 24

Name System ..................................... 13

Network ..............................................18

Network Key .......................................19

Photo Album ....................................... 10

Registration ........................................26

Scheduling ............................................ 8

Screen Saver ......................................12

Security ..............................................14

Software Upgrades .............................28

System Mode ........................................6

System ON/OFF ................................... 6

System Runtime History ..................... 14

Time/Date ........................................... 14

Troubleshooting ..................................29

Wireless Networking ........................... 16

30

FCC Information

This equipment has been tested and found to comply with the limits for

a Class B digital device, pursuant to Part 15 of the FCC Rules. These

limits are designed to provide reasonable protection against harmful in-

terference in a residential installation. This equipment generates, uses,

and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to

radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause

harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one of the following measures:

(1) Reorient or relocate the transceiver antenna. (2) Increase the separa-
tion between the equipment and transceiver. (3) Connect the equipment

into an outlet on a circuit different from that to which the transceiver is

connected. (4) Consult the dealer or an experienced radio/TV techni­cian for help.

This device complies with Part 15 of the FCC Rules and Industry
Canada. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) This device must

accept any interference received, including interference that may cause

undesired operation.

FCC/IC Caution: Any changes or modications not expressly approved
by Trane could void the user’s authority to operate this equipment.

Important Note: To comply with the FCC RF exposure compliance
requirements, no change to the antenna or the device is permitted. Any

change to the antenna or the device could result in the device exceeding

the RF exposure requirements and void user’s authority to operate the
device. This device has been designed to operate with an internal PCB
trace antenna.

To comply with IC RF exposure limits for general population/un­controlled exposure, the module with xed internal antenna must be
installed to provide a separation distance of at least 20 cm from all

persons and must not be collocated or operating in conjunction with

any other antenna or transmitter.

TRANE U. S. INC.
MODEL NUMBER FCC ID: XVRZONE950TRX
TZONE950AC52Z IC: 6178D-ZONE950TRX

Limited Warranty

This limited warranty is extended by the manufacturer to the original purchaser and to any suc­ceeding owner of the real property to which the low voltage room comfort control is originally

afxed and applies to products purchased and retained for use within the U.S.A. and Canada. The

limited warranty period begins when the low voltage room comfort control installation is com-

plete, veried by installer’s in voice or similar document. If installation completion and start-up
date cannot be veried by installer’s invoice or similar document, limited warranty coverage be-

gins six (6) months after the date of manufacture based on the low voltage room comfort control

serial number. If any part of your low voltage room comfort control fails because of a manufac­turing defect within ve (5) years from the date the limited warranty period begins, Warrantor
will furnish without charge a new low voltage room comfort control. Any local transportation,
related service labor, and diagnosis calls, are not included. This limited warranty does not apply
if the low voltage room comfort control was purchased direct (i.e. from internet websites or auc­tions) on an uninstalled basis. Additionally, this limited warranty will not apply unless the low
voltage room comfort control is: (1) installed by a licensed or qualied HVAC technician, (2)
applied and installed in accordance with the manufacturer’s recommendations in its Installer’s
Guide, and (3) in compliance with all industry standards, national, state, and local codes.

This limited warranty does not cover your low voltage room comfort control if it is damaged
while in your possession; including, but not limited to (1) damage caused by unreasonable use

of the low voltage room comfort control, (2) damage from failure to properly maintain the low
voltage room comfort control as set forth in the Use and Care manual, (3) damage that is not con­sidered a manufacturing defect, such as acts of God, malfunctions or failures resulting from re,

water, storms, lightning, earth quake, theft, riot, misuse, abuse, increased utility usage costs, (4)
performance problems due to improper selection/equipment match-up, installation, or applica-

tion, or (5) failures, defects, or damages (including, but not limited to, any failure or loss of data)

caused by any third party product, service, or system connected or used in

conjunction with your low voltage room comfort control. THE LIMITED WARRANTY AND
LIABILITY SET FORTH HEREIN ARE IN LIEU OF ALL OTHER WARRANTIES AND LI­ABILITIES, WHETHER IN CONTRACT OR IN NEGLIGENCE, EXPRESSED OR IMPLIED,
IN LAW OF IN FACT, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR PARTICULAR USE, AND IN NO EVENT SHALL WARRANTOR BE
LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not

allow limitations on how long an implied limited warranty lasts or do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion may not

apply to you. This limited warranty gives you specic legal rights, and you may also have other
rights which vary from state to state. Parts will be provided by our factory organization through
an authorized service organization in your area listed in the yellow pages. If you wish further

help or information concerning this limited warranty, contact:

Residential Systems, 6200 Troup Highway, Tyler, TX 75707.
Attention: Consumer Relations
Or visit our website: www.trane.com/residential
TW-1019-5109

31

6200 Troup Highway
Tyler, TX 75707
© 2011 Trane

06/11 32-5070-02

The manufacturer has a policy of continuous product and product data improve­ment and it reserves the right to change design and specifications without notice.