Trackunit A S TU600 User Manual

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Trackunit A S TU600 User Manual

TU600-X

TU600-X

Technical Manual

Version 1.0, December 2019

TU600-X

 

Content

 

Content..........................................................................................................

2

Introduction....................................................................................................

7

Related Information..........................................................................................................

7

Safety first......................................................................................................

7

Simple Guidelines ............................................................................................................

7

Do Not Operate Where Prohibited ...................................................................................

7

Interference......................................................................................................................

8

Avoid Body Contact with Device during Operation...........................................................

8

Qualified Service..............................................................................................................

8

Accessories and Batteries................................................................................................

8

Water-Resistance.............................................................................................................

8

Detailed Safety Information............................................................................

8

Exposure to Radio Frequency Signals.............................................................................

8

Electronic Devices............................................................................................................

9

Pacemakers .....................................................................................................................

9

Other Medical Devices.....................................................................................................

9

Vehicles............................................................................................................................

9

Posted Facilities.............................................................................................................

10

Aircrafts..........................................................................................................................

10

Potentially Explosive Atmospheres ................................................................................

10

For Vehicles Equipped with an Airbag............................................................................

10

Specific Human Absorption Rates (SAR).......................................................................

10

Battery Safety Information..............................................................................................

11

Automatic battery safety during operation ..................................................................

11

Delivered standard content..........................................................................

12

Ready-to-Use, No Custom Programming Required .......................................................

12

Cost-effective, Universally Available Communications.................................

12

Use location - Children not likely to be present ..............................................................

13

Practical installation advice ............................................................................................

13

Installation for insurance and anti-theft purpose.............................................................

13

Connections ...................................................................................................................

14

Power supply..............................................................................................................

14

Digital inputs...............................................................................................................

14

Digital output...............................................................................................................

14

Motion/acceleration sensor.........................................................................................

14

Installing the TU600-X as to surpass the main switch on the machine.......................

15

Functionality check......................................................................................

16

“Verify my Trackunit”......................................................................................................

17

Troubleshooting...........................................................................................

18

Installation of the digital output ....................................................................

19

SMS commands for output control.................................................................................

20

Safety precautions..........................................................................................................

20

Warranty......................................................................................................

20

Technical Assistance/Support and spare parts............................................

20

Minimum Information Required for Technical Assistance...............................................

21

Return Merchandise Authorization - RMA......................................................................

21

Trackunit TU600-X, Technical Manual v1.0, December 2019

Page 2

TU600-X

 

Specifications ..............................................................................................

22

Product specifications ....................................................................................................

22

Connections:...............................................................................................................

22

Internal temperature ranges: ......................................................................................

22

External temperature ranges: .....................................................................................

23

GSM/GPRS-specifications:.........................................................................................

23

LTE M1/NB IOT/WCDMA-specifications:....................................................................

23

Mechanical specifications...........................................................................................

25

Approvals and certificates............................................................................

26

FCC and IC certification statements...............................................................................

26

Automotive, off-road vehicles, machinery etc.................................................................

27

EU regulations and directives.........................................................................................

27

Australia and New Zealand ............................................................................................

27

Japan .............................................................................................................................

28

Countries that are exempted for certification..................................................................

28

Environmental compliance .............................................................................................

29

CE marking ....................................................................................................................

31

PTCRB certification for interoperability with mobile networks.........................................

31

Trackunit TU600-X, Technical Manual v1.0, December 2019

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TU600-X

Corporate Office

Trackunit A/S Gasvaerksvej 24, 4 sal 9000 Aalborg Denmark. www.trackunit.com

Copyright and Trademarks

© 1998-2019, Trackunit A/S. All rights reserved. Trackunit, Trackunit logo and Trackunit are trademarks of Trackunit A/S, registered in the United States and in other countries. All other trademarks are the property of their respective owners.

Release Notice

This document is release 1.0 of the TU600-X, Technical Manual.

THIS MANUAL IS INTENDED FOR USE BY SYSTEM INTEGRATORS, SERVICE PROVIDERS AND APPLICATION DEVELOPERS (COLLECTIVELY, “RESELLERS”). IT IS NOT INTENDED FOR END-USERS OF THE TU600-X. ANY ENDUSER DOCUMENTATION IS TO BE PREPARED AND FURNISHED BY THE RESELLERS.

The following Product Limited Warranty gives Resellers specific legal rights. You may have others, which vary from state/jurisdiction to state/jurisdiction.

Product Limited Warranty

Subject to the terms and conditions set forth herein, Trackunit A/S (“Trackunit”) makes the following warranty only to its Resellers who purchase the TU600-X hardware product (“Product”) directly from Trackunit: for a period of one (1) year from the date of shipment from Trackunit, the Product will substantially conform to Trackunit’s standard published specifications for the Product and the Product hardware will be substantially free from defects in materials and workmanship. The foregoing warranty shall not apply to embedded software/firmware components.

THIS PRODUCT LIMITED WARRANTY IS PROVIDED TO RESELLERS AND TO RESELLERS ONLY. RESELLER IS SOLELY RESPONSIBLE FOR ANY AND ALL WARRANTIES MADE TO ITS CUSTOMERS, AND TRACKUNIT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AND SHALL HAVE NO OBLIGATIONS OR LIABILITY TO RESELLER’S CUSTOMERS OR END-USERS OF THE PRODUCT. RESELLER SHALL NOT

MAKE ANY REPRESENTATIONS OR WARRANTIES ON TRACKUNIT’S BEHALF, AND SHALL FULLY INDEMNIFY, DEFEND AND HOLD TRACKUNIT HARMLESS FROM ANY BREACH OF THE FOREGOING. IF RESELLER DISTRIBUTES PRODUCT TO END-USER CUSTOMERS, RESELLER SHALL BE SOLELY RESPONSIBLE FOR PREPARING AND PROVIDING PRODUCT WARRANTIES AND PRODUCT LITERATURE TO END-USERS.

Warranty Remedies

If the Product fails during the warranty period for reasons covered by this Product Limited Warranty and Reseller notifies Trackunit of such failure during the warranty period, Trackunit at is option will repair OR replace the nonconforming Product,

OR refund the purchase price paid by Reseller for the Product, provided that Reseller returns the Product to Trackunit in accordance with Trackunit’s standard return material authorization procedures or as otherwise instructed by Trackunit.

Warranty Exclusions and Disclaimers

The foregoing Product Limited Warranty shall only apply in the event and to the extent that (i) the Product is properly and correctly installed, configured, interfaced, maintained, stored and operated in accordance with Trackunit’s specifications, and (ii) the Product is not modified or misused. This Product Limited Warranty shall not apply to, and Trackunit shall not be responsible for, defects or performance problems resulting from:

(a) the combination or utilization of the Product with hardware or software products, information, data, systems, interfaces, services or devices not made, supplied or specified by Trackunit; (b) the operation of the Product under any specifications other than, or in addition to, Trackunit’s standard published specifications for the Product; (c) the unauthorized installation, modification or use of the Product; (d) damage caused by: accident, lightning or other electrical discharge, water immersion or spray, or exposure to environmental conditions for which the Product is not intended; or (e) normal wear and tear on consumable parts, including by way of example and without limitation, batteries.

TRACKUNIT DOES NOT WARRANT OR GUARANTEE THE RESULTS OBTAINED THROUGH THE USE OF THE PRODUCT. THE FOREGOING TERMS OF THE PRODUCT LIMITED WARRANTY STATE TRACKUNIT’S ENTIRE LIABILITY, AND RESELLER’S EXCLUSIVE REMEDIES, RELATING TO THE USE AND PERFORMANCE OF THE PRODUCT EXCEPT AS OTHERWISE EXPRESSLY PROVIDED FOR IN THIS PRODUCT LIMITED WARRANTY, THE PRODUCT, ACCOMPANYING DOCUMENTATION AND MATERIALS, AND/OR ANY EMBEDDED SOFTWARE/FIRMWARE AND UPDATES THERETO ARE PROVIDED “AS-IS” AND WITHOUT EXPRESS OR IMPLIED WARRANTIES OF ANY KIND, BY EITHER TRACKUNIT OR ANYONE WHO HAS BEEN INVOLVED IN ITS CREATION, PRODUCTION, INSTALLATION OR DISTRIBUTION, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. THE STATED EXPRESS WARRANTIES ARE IN LIEU OF ALL OBLIGATIONS OR LIABILITIES ON THE PART OF TRACKUNIT ARISING OUT OF, OR IN CONNECTION WITH, THE PRODUCT. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING:

TRACKUNIT IS NOT RESPONSIBLE FOR THE OPERATION OR FAILURE OF OPERATION OF GPS SATELLITES OR WIRELESS SERVICE OR THE AVAILABILITY OF GPS SATELLITE SIGNALS OR WIRELESS SERVICE. THE PRODUCT MAY CONTAIN TECHNOLOGY THAT IS NOT FAULT TOLERANT AND IS NOT DESIGNED, MANUFACTURED OR INTENDED FOR USE IN ENVIRONMENTS OR APPLICATIONS IN WHICH THE FAILURE OF THE PRODUCT WOULD LEAD TO DEATH, PERSONAL INJURY OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE OR SEVERE FINANCIAL LOSS. ANY USE OR DISTRIBUTION BY RESELLER OR ITS CUSTOMERS IN CONNECTION WITH ANY SUCH ENVIRONMENT OR APPLICATION SHALL BE AT

TU600-X

RESELLER’S AND ITS CUSTOMERS’ SOLE RISK, AND TRACKUNIT SHALL HAVE NO LIABILITY WHATSOEVER IN CONNECTION THEREWITH. RESELLER SHALL INDEMNIFY AND HOLD TRACKUNIT AND ITS SUPPLIERS HARMLESS FROM ANY CLAIM BROUGHT AGAINST TRACKUNIT WHICH ARISES FROM RESELLER’S USE OR DISTRIBUTION OF THE PRODUCT IN CONNECTION WITH SUCH ENVIVRONMENTS OR APPLICATIONS. SOME STATES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON DURATION OR THE EXCLUSION OF AN IMPLIED WARRANTY, SO CERTAIN OF THE ABOVE LIMITATIONS MAY NOT APPLY TO EVERY RESELLER.

Embedded Software/Firmware

The Product and associated tools, if any, may contain embedded software/firmware, which is licensed, not sold, and is only for use within the Product as an integral part thereof. Such embedded software/firmware (which includes all updates thereto) contains valuable trade secrets and is proprietary to Trackunit and its suppliers. To the greatest extent permitted by law, such embedded software/firmware may not be modified, copied, disassembled, decompiled or reverse engineered. Trackunit reserves all other rights.

Limitation of Liability

TRACKUNIT’S ENTIRE LIABILITY REGARDING THE PRODUCT SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY RESELLER FOR THE PRODUCT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TRACKUNIT OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER UNDER ANY CIRCUMSTANCE OR LEGAL THEORY RELATING IN ANY WAY TO THE PRODUCTS, ACCOMPANYING DOCUMENTATION AND MATERIALS, AND ANY EMBEDDED SOFTWARE/FIRMWARE AND UPDATES THERETO (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS,

BUSINESS INTERRUPTION, LOSS OF DATA OR ANY OTHER PECUNIARY LOSS), REGARDLESS OF WHETHER TRACKUNIT HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH LOSS AND REGARDLESS OF THE COURSE OF DEALING BETWEEN TRACKUNIT AND RESELLER. BECAUSE SOME STATES AND JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO EVERY RESELLER.

Notices

Class B Statement – Notice to Users. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communication. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

– Reorient or relocate the receiving antenna.

Increase the separation between the equipment and the receiver.

Consult the dealer or an experienced radio/TV technician for help.

Changes and modifications not expressly approved by the manufacturer or registrant of this equipment can void your authority to operate this equipment under Federal Communications Commission rules.

Regulatory Approvals

CE

The TU600-X product comply with the essential requirements of the RED Directive 2014/53/EU as stated by the Declaration of Conformity (CE). The TU600-X product comply with the European Telecommunications Standards Institute Specifications EN 301 489-1, EN 301489-17 (Bluetooth LE), EN 301 489-19 (GPSS/GNSS) and EN 301 489-52 (EMC for GPS, GSM 900MHz/1800MHz and LTE M1/NB IoT 700MHz/800MHz/1800MHz/2100MHz Radio Equipment and Systems).

EC/ International

The TU600-X product comply with the essential requirements of the UN regulative ECE R10 EMC rev5 clause 6.5, 6.6, 6.8 and 6.9,

The TU600-X product comply with the essential requirements of the Directive 2006/42/EC, EU regulation 167/2013 and the Directive 2014/30/EU;

The TU600-X product comply with the EU/international standards ISO-13766-1, -2 and EN ISO-14982, for tractors, forest and agricultural machinery, moving machinery and construction machinery.

The TU600-X complies with the essential requirements of the 2011/65/EC directive on the restriction of the use of certain hazardous substances in electrical and electronic equipment.

FCC

The TU600-X product comply with the FCC Part 15, Part 22, Part 24, and the Industry Canada requirements RSS-102, RSS132, RSS-133.

The TU600-X product comply with Part 15 of the FCC rules and Industry Canada license exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

For fixed mounted operations the TU600-X must be installed to provide a separation distance of at least 20 cm from all persons.

MIC (Japan)

The TU600-X product complies with the Japanese Telecommunication Business Act for radio terminal equipment supporting LTE M1 / NB IoT at 800, 1800, 2100 MHz (Band B18/B19, B3, B1) and optional Bluetooth LE (2402 – 2480 MHz).

[R] 003-180062 [T] D180034003 – without Bluetooth option installed

[R] 003-180062 [R] 209-J00306 [T] D180034003 - with Bluetooth option installed

Trackunit TU600-X, Technical Manual v1.0, December 2019

Page 5

TU600-X

US and Canada certificates:

FCC ID: ZMF-TU600

IC: 9746A-TU600

EU certificate:

CE mark by EU-Tec certificate: T818625L-01-TEC

Australia/New Zealand SDOC approval:

RCM mark

Trackunit TU600-X, Technical Manual v1.0, December 2019

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TU600-X

Introduction

This document contains the installation guide for the (GSM/LTE M1/NB IOT/GNSS) product type series TU600-X units. This manual is intended for use by system integrators, service providers and application developers (collectively, “Resellers”). It is not intended for end-users of the TU600-X. Any end-user documentation is to be prepared and furnished by the resellers.

This manual covers the TU600-X with 60.012 and later firmware operating on:

2.5G bands [850 MHz, 900 MHz, 1800 MHz and 1900 MHz] Global System for Mobile communication (GSM) networks.

LTE bands [700 MHz, 800 MHz, 850 MHz, 900 MHz, 1700 MHz, 1800 MHz, 1900 MHz, 2100 MHz] LTE M1/NB IOT networks.

Data and Event Reporting support is by Short Message Service (SMS), General Packet Radio Service (GPRS), or both.

This manual describes how to set up, configure, install, operate, and troubleshoot the product. Even if you have used other GSM, LTE M1/NB IOT or Global Positioning System (GPS) products before, Trackunit recommends that you spend some time reading this manual to learn about the special features of this product.

Trackunit assumes that you are familiar with Microsoft Windows.

Related Information

The Trackunit web site is found at www.trackunit.com. This site links to the fleet management system from Trackunit A/S called Trackunit Manager. TU600-X devices are integrated to Trackunit but can also be used together with third part system providers.

Safety first

Simple Guidelines

Please follow these guidelines when configuring, using or recycling the TU600-X. Violating these guidelines may be dangerous, illegal or otherwise detrimental. Further detailed information is provided in this manual.

Do Not Operate Where Prohibited

Do not allow the TU600-X unit to operate wherever wireless phone use is prohibited or when doing so may cause interference or danger. The TU600-X cannot be turned off after installation, so any vehicle, moving machinery, construction machinery using TU600-X etc. must not enter areas where it is prohibited to operate wireless phones as the device periodically turns on the transmitter in a short period of time to perform tracking reporting.

Examples include but are not limited to operation in hospitals, aircrafts, near blasting sites or wherever operation can cause interference.

TU600-X

Interference

Like all wireless devices, the TU600-X may encounter electrical interference that may affect its performance.

Avoid Body Contact with Device during Operation

Do not operate the TU600-X in direct contact with your body. Maintain at least 8 inches (20 cm) separation between the device and any parts of your body.

Qualified Service

Except for batteries and Subscriber Identification Module (SIM) card, the TU600-X contains no user serviceable or replaceable parts. Non-functioning units must be returned to an authorized service center for repair or replacement.

Accessories and Batteries

Use only Trackunit approved accessories or batteries. Do not connect incompatible products.

The battery package is a Trackunit design, no other battery designs are compatible with the battery holder of the TU600-X. There is risk of explosion or fire if an incorrect type replacement battery is forced into the battery holder as contact may generate a short circuit. Additionally, the battery holder will be destroyed.

Do not exceed the temperature ranges or other environmental conditions specified by the battery manufacturer, see battery safety chapter below. Dispose of used batteries according to the instructions provided with the batteries.

Water-Resistance

The TU600-X series is water-resistant according to the IP-68 standard. It is however recommended that it is be used where it is relatively dry and not subjected to either water streams or submersion.

Detailed Safety Information

Exposure to Radio Frequency Signals

The TU600-X unit is a low power radio transmitter and receiver. Periodically the TU600-X wakes up either due to activity or by a timer. When it is ON, it receives and sends out radio frequency (RF) signals for a short period of time when awake.

Trackunit TU600-X, Technical Manual v1.0, December 2019

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TU600-X

The TU600-X unit cannot be turned off after installation; however, the unit is mostly asleep waiting for either the wake-up timer or activity on the acceleration sensor.

The unit operation can continue for approximately 3 to 4 days depending on the charging state of the backup battery.

The TU600-X unit is designed for vehicular use only.

Electronic Devices

Most modern electronic equipment is shielded from RF signals. However, certain electronic equipment may not be shielded against the RF signals generated by the TU600-X unit.

Pacemakers

The Health Industry Manufacturers Association recommends that a minimum separation of six (6”) inches be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the pacemaker. The following precautions apply:

The TU600-X unit is not intended for handheld use or to be worn on the body.

It is always recommended that a minimum separation of 8” inches (20 cm) to be maintained between the TU600-X unit and any persons’ body after end user installation.

Other Medical Devices

If any other personal medical devices are used in the vicinity of a TU600-X unit, consult the manufacturers of the medical devices to determine if they are adequately shielded from external RF energy. Physicians may be able to assist in obtaining this information.

The TU600-X unit cannot be turned off after installation, so any vehicle, moving machinery, construction machinery installed with the TU600-X etc. must not operate near health care facilities when any regulations posted in these areas prohibit the use of wireless phones or two-way radios. Hospitals and health care facilities may be using equipment that could be sensitive to external RF energy.

Vehicles

RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding the vehicle. Also consult the manufacturer of any equipment that has been added to the vehicle.

Trackunit TU600-X, Technical Manual v1.0, December 2019

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TU600-X

Posted Facilities

The TU600-X unit cannot be turned off after installation, so any vehicle, moving machinery, construction machinery installed with the TU600-X etc. must not enter any facility where posted notices prohibit the use of wireless phones or two-way radios.

Aircrafts

FCC and FAA regulations prohibit using wireless phones while in the air. Do not carry the TU600-X unit aboard an aircraft as it cannot be turned off.

Potentially Explosive Atmospheres

The TU600-X unit cannot be turned off after installation, so any vehicle, moving machinery, construction machinery installed with TU600-X etc. must not enter any area with a potentially explosive atmosphere and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.

Additionally, the TU600-X must not enter or in areas posted “turn off two-way radio” to avoid interfering with blasting operations. Obey all signs and instructions.

Areas with a potentially explosive atmosphere are often, but not always marked clearly. Potential areas may include: fueling areas (such as gasoline stations); below deck on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied petroleum gas (such as propane or butane); areas where the air contains chemicals or particles (such as grain, dust, or metal powders); and any other area where it would normally be advisable to turn off motor vehicle engines it is not allowed to enter with a vehicle, moving machinery, construction machinery installed with the TU600-X.

For Vehicles Equipped with an Airbag

An airbag inflates with great force. DO NOT place objects, including the TU600-X unit, in the area over the airbag or in the airbag deployment area. If in vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result.

Specific Human Absorption Rates (SAR)

THE TU600-X UNIT IS NOT DESIGNED TO BE WORN ON A PERSON’S BODY. AS SUCH, BODY WORN TEST POSITIONS FOR THE TU600-X UNIT

ARE NOT REQUIRED BY EITHER THE IEC 62311 FOR GSM 900/1800 MHz BANDS, LTE M1/NB IOT 800/900/1800/2100 MHz BANDS OR FCC/IEEE/ICNIRP REQUIREMENTS FOR GSM 850/1900 MHz BANDS, LTE M1/NB IOT 700/850/1700/1900 MHz bands.

The TU600-X unit is not intended for handheld use or to be worn on the body. A minimum separation of ten (8”) inches (20 cm) is to be maintained between the TU600-X and any persons’ body. Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association (CTIA) Web site at www.ctia.org.

Trackunit TU600-X, Technical Manual v1.0, December 2019

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