Trackunit A S ME500 User Manual
ME500-X
ME500-X
Technical Manual
Version 1.1, January 2016
Trackunit ME500-X, Technical Manual v.1.1, January 2016 Page 1
ME500-X
Content
Content .......................................................................................................... 2
Related Information .......................................................................................................... 5
Safety first...................................................................................................... 5
Simple Guidelines ............................................................................................................ 5
Detailed Safety Information ............................................................................ 6
Exposure to Radio Frequency Signals ............................................................................. 6
Delivered standard content ............................................................................ 9
Installing the unit .......................................................................................... 10
Practical installation advice ............................................................................................ 10
Connections ................................................................................................................... 10
Power supply .............................................................................................................. 11
Digital inputs ............................................................................................................... 11
Digital output ............................................................................................................... 11
Motion/acceleration sensor ......................................................................................... 11
1-Wire input ................................................................................................................ 11
Functionality check ...................................................................................... 12
LED ................................................................................................................................ 12
Status SMS Commands ................................................................................................. 13
Installation of the digital output .................................................................... 15
SMS commands for output control ................................................................................. 16
Safety precautions.......................................................................................................... 16
Warranty ...................................................................................................... 17
Technical Assistance ................................................................................... 17
Minimum Information Required for Technical Assistance ............................................... 17
Return Merchandise Authorization - RMA ...................................................................... 18
Specifications .............................................................................................. 19
Product specifications .................................................................................................... 19
Connections: ............................................................................................................... 19
Temperature range: .................................................................................................... 19
GSM/GPRS-specifications: ......................................................................................... 19
Mechanical specifications ........................................................................................... 21
Approvals and certificates ............................................................................ 21
Trackunit ME500-X, Technical Manual v.1.1, January 2016 Page 2
ME500-X
Corporate Office
M-Tec Trackunit A/S
Industrivej 10
9490 Pandrup
Denmark.
www.trackunit.com
Copyright and Trademarks
© 1998-2016, M-Tec Trackunit A/S. All rights reserved.
M-Tec, the red M hyphen TEC logo, Trackunit, Trackunit logo
and Trackunit are trademarks of M-Tec Trackunit A/S,
registered in the United States and in other countries. All other
trademarks are the property of their respective owners.
Release Notice
This document is release 1.X of the ME500-X, Technical
Manual.
THIS MANUAL IS INTENDED FOR USE BY SYSTEM
INTEGRATORS, SERVICE PROVIDERS AND APPLICATION
DEVELOPERS (COLLECTIVELY, “RESELLERS”). IT IS NOT
INTENDED FOR END-USERS OF THE ME500-X. ANY ENDUSER DOCUMENTATION IS TO BE PREPARED AND
FURNISHED BY THE RESELLERS.
The following Product Limited Warranty gives Resellers
specific legal rights. You may have others, which vary from
state/jurisdiction to state/jurisdiction.
Product Limited Warranty
Subject to the terms and conditions set forth herein, M-Tec
Trackunit A/S (“Trackunit”) makes the following warranty only
to its Resellers who purchase the ME500-X hardware product
(“Product”) directly from Trackunit: for a period of one (1)
year from the date of shipment from Trackunit, the Product will
substantially conform to Trackunit’s standard published
specifications for the Product and the Product hardware will be
substantially free from defects in materials and workmanship.
The foregoing warranty shall not apply to embedded
software/firmware components.
THIS PRODUCT LIMITED WARRANTY IS PROVIDED TO
RESELLERS AND TO RESELLERS ONLY. RESELLER IS
SOLELY RESPONSIBLE FOR ANY AND ALL WARRANTIES
MADE TO ITS CUSTOMERS, AND TRACKUNIT MAKES NO
WARRANTIES, EXPRESS OR IMPLIED, AND SHALL HAVE
NO OBLIGATIONS OR LIABILITY TO RESELLER’S
CUSTOMERS OR END-USERS OF THE PRODUCT.
RESELLER SHALL NOT
MAKE ANY REPRESENTATIONS OR WARRANTIES ON
TRACKUNIT’S BEHALF, AND SHALL FULLY INDEMNIFY,
DEFEND AND HOLD TRACKUNIT HARMLESS FROM ANY
BREACH OF THE FOREGOING. IF RESELLER DISTRIBUTES
PRODUCT TO END-USER CUSTOMERS, RESELLER SHALL
BE SOLELY RESPONSIBLE FOR PREPARING AND
PROVIDING PRODUCT WARRANTIES AND PRODUCT
LITERATURE TO END-USERS.
Warranty Remedies
If the Product fails during the warranty period for reasons
covered by this Product Limited Warranty and Reseller notifies
Trackunit of such failure during the warranty period, Trackunit
at is option will repair OR replace the nonconforming Product,
OR refund the purchase price paid by Reseller for the Product,
provided that Reseller returns the Product to Trackunit in
accordance with Trackunit’s standard return material
authorization procedures or as otherwise instructed by
Trackunit.
Warranty Exclusions and Disclaimers
The foregoing Product Limited Warranty shall only apply in the
event and to the extent that (i) the Product is properly and
correctly installed, configured, interfaced, maintained, stored
and operated in accordance with Trackunit’s specifications, and
(ii) the Product is not modified or misused. This Product
Limited Warranty shall not apply to, and Trackunit shall not be
responsible for, defects or performance problems resulting from:
(a) the combination or utilization of the Product with hardware
or software products, information, data, systems, interfaces,
services or devices not made, supplied or specified by
Trackunit; (b) the operation of the Product under any
specifications other than, or in addition to, Trackunit’s standard
published specifications for the Product; (c) the unauthorized
installation, modification or use of the Product; (d) damage
caused by: accident, lightning or other electrical discharge,
water immersion or spray, or exposure to environmental
conditions for which the Product is not intended; or (e) normal
wear and tear on consumable parts, including by way of
example and without limitation, batteries.
TRACKUNIT DOES NOT WARRANT OR GUARANTEE THE
RESULTS OBTAINED THROUGH THE USE OF THE
PRODUCT. THE FOREGOING TERMS OF THE PRODUCT
LIMITED WARRANTY STATE TRACKUNIT’S ENTIRE
LIABILITY, AND RESELLER’S EXCLUSIVE REMEDIES,
RELATING TO THE USE AND PERFORMANCE OF THE
PRODUCT EXCEPT AS OTHERWISE EXPRESSLY PROVIDED
FOR IN THIS PRODUCT LIMITED WARRANTY, THE
PRODUCT, ACCOMPANYING DOCUMENTATION AND
MATERIALS, AND/OR ANY EMBEDDED
SOFTWARE/FIRMWARE AND UPDATES THERETO ARE
PROVIDED “AS-IS” AND WITHOUT EXPRESS OR IMPLIED
WARRANTIES OF ANY KIND, BY EITHER TRACKUNIT OR
ANYONE WHO HAS BEEN INVOLVED IN ITS CREATION,
PRODUCTION, INSTALLATION OR DISTRIBUTION,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, TITLE AND
NONINFRINGEMENT. THE STATED EXPRESS
WARRANTIES ARE IN LIEU OF ALL OBLIGATIONS OR
LIABILITIES ON THE PART OF TRACKUNIT ARISING OUT
OF, OR IN CONNECTION WITH, THE PRODUCT.
WITHOUT LIMITING THE GENERALITY OF THE
FOREGOING:
TRACKUNIT IS NOT RESPONSIBLE FOR THE OPERATION
OR FAILURE OF OPERATION OF GPS SATELLITES OR
WIRELESS SERVICE OR THE AVAILABILITY OF GPS
SATELLITE SIGNALS OR WIRELESS SERVICE. THE
PRODUCT MAY CONTAIN TECHNOLOGY THAT IS NOT
FAULT TOLERANT AND IS NOT DESIGNED,
MANUFACTURED OR INTENDED FOR USE IN
ENVIRONMENTS OR APPLICATIONS IN WHICH THE
FAILURE OF THE PRODUCT WOULD LEAD TO DEATH,
PERSONAL INJURY OR SEVERE PHYSICAL OR
ENVIRONMENTAL DAMAGE OR SEVERE FINANCIAL LOSS.
ANY USE OR DISTRIBUTION BY RESELLER OR ITS
CUSTOMERS IN CONNECTION WITH ANY SUCH
ENVIRONMENT OR APPLICATION SHALL BE AT
RESELLER’S AND ITS CUSTOMERS’ SOLE RISK, AND
Trackunit ME500-X, Technical Manual v.1.1, January 2016 Page 3
ME500-X
TRACKUNIT SHALL HAVE NO LIABILITY WHATSOEVER IN
CONNECTION THEREWITH. RESELLER SHALL INDEMNIFY
AND HOLD TRACKUNIT AND ITS SUPPLIERS HARMLESS
FROM ANY CLAIM BROUGHT AGAINST TRACKUNIT
WHICH ARISES FROM RESELLER’S USE OR
DISTRIBUTION OF THE PRODUCT IN CONNECTION WITH
SUCH ENVIVRONMENTS OR APPLICATIONS. SOME
STATES AND JURISDICTIONS DO NOT ALLOW
LIMITATIONS ON DURATION OR THE EXCLUSION OF AN
IMPLIED WARRANTY, SO CERTAIN OF THE ABOVE
LIMITATIONS MAY NOT APPLY TO EVERY RESELLER.
Embedded Software/Firmware
The Product and associated tools, if any, may contain embedded
software/firmware, which is licensed, not sold, and is only for
use within the Product as an integral part thereof. Such
embedded software/firmware (which includes all updates
thereto) contains valuable trade secrets and is proprietary to
Trackunit and its suppliers. To the greatest extent permitted by
law, such embedded software/firmware may not be modified,
copied, disassembled, decompiled or reverse engineered.
Trackunit reserves all other rights.
Limitation of Liability
TRACKUNIT’S ENTIRE LIABILITY REGARDING THE
PRODUCT SHALL BE LIMITED TO THE AMOUNT
ACTUALLY PAID BY RESELLER FOR THE PRODUCT. TO
THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW,
IN NO EVENT SHALL TRACKUNIT OR ITS SUPPLIERS BE
LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES WHATSOEVER UNDER ANY
CIRCUMSTANCE OR LEGAL THEORY RELATING IN ANY
WAY TO THE PRODUCTS, ACCOMPANYING
DOCUMENTATION AND MATERIALS, AND ANY
EMBEDDED SOFTWARE/FIRMWARE AND UPDATES
THERETO (INCLUDING, WITHOUT LIMITATION,
DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, LOSS OF DATA OR ANY
OTHER PECUNIARY LOSS), REGARDLESS OF WHETHER
TRACKUNIT HAS BEEN ADVISED OF THE POSSIBILITY OF
ANY SUCH LOSS AND REGARDLESS OF THE COURSE OF
DEALING BETWEEN TRACKUNIT AND RESELLER.
BECAUSE SOME STATES AND JURISDICTIONS DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY
FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE
ABOVE LIMITATION MAY NOT APPLY TO EVERY
RESELLER.
Notices
Class B Statement – Notice to Users. This equipment has been
tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful
interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may
cause harmful interference to radio communication. However,
there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of
the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and the
receiver.
– Consult the dealer or an experienced radio/TV technician for
help.
Changes and modifications not expressly approved by the
manufacturer or registrant of this equipment can void your
authority to operate this equipment under Federal
Communications Commission rules.
Regulatory Approvals
CE
The ME500-X product comply with the essential requirements
of the R&TTE Directive 1999/5/EC as stated by the EC
Declaration of Conformity (CE 0682). The ME500-X product
comply with the European Telecommunications Standards
Institute Specifications EN 301 489-1, EN 301 489-7 (EMC for
GSM 900MHz and DCS 1800MHz for Radio Equipment and
Systems).
EC/ International
The ME500-X product comply with the essential requirements
of the Automotive directive 2004/104/EC clause 6.5, 6.6, 6.8
and 6.9, UN regulative ECE R10 EMC rev4.
The ME500-X product comply with the essential requirements
of the Directive 2003/37/EEC and Directive 2006/42/EEC.
The ME500-X product comply with the international standards
ISO-13309, ISO-13766 and EN ISO-14982, for tractors, forest
and agricultural machinery, moving machinery and construction
machinery.
The ME500-X product complies with the essential and
environmental requirements of the Interoperability of transEuropean conventional rail system 2001/16/EC and 2004/50/EC
directives according to ISO 50121-3-2 and DIN EN 50125-1,
when used as intended on rolling stock and transportation.
The ME500-X complies with the essential requirements of the
2011/65/EC directive on the restriction of the use of certain
hazardous substances in electrical and electronic equipment.
FCC
The ME500-X product comply with the FCC Part 15, Part 22,
Part 24, and the Industry Canada requirements RSS-GEN, RSS102, RSS-132, RSS-133.
The ME500-X product comply with Part 15 of the FCC rules.
Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) This device
must accept any interference received, including interference
that may cause undesired operation.
For fixed mounted operations the ME500-X must be installed to
provide a separation distance of at least 20 cm from all persons.
ME500-X:
FCC ID: ZMF-ME500
IC-ID: 9746A-ME500
Trackunit ME500-X, Technical Manual v.1.1, January 2016 Page 4
ME500-X
Introduction
This document contains the installation guide for the (GSM/GNSS) product type series
ME500-X units. This manual is intended for use by system integrators, service providers
and application developers (collectively, “Resellers”). It is not intended for end-users of the
ME500-X. Any end-user documentation is to be prepared and furnished by the Resellers.
This manual covers the ME500-X with 60.010 and later firmware operating on 2.5G bands
850 MHz, 900 MHz, 1800 MHz and 1900 MHz Global System for Mobile communication
(GSM) networks.
Data and Event Reporting support is by Short Message Service (SMS), General Packet
Radio Service (GPRS), or both.
This manual describes how to set up, configure, install, operate, and troubleshoot the
product. Even if you have used other GSM or Global Positioning System (GPS) products
before, Trackunit recommends that you spend some time reading this manual to learn
about the special features of this product.
Trackunit assumes that you are familiar with Microsoft Windows.
Related Information
The Trackunit web site is found at www.trackunit.com. This site links to the fleet
management system from M-Tec Trackunit A/S called Trackunit Manager. ME500-X
devices are integrated to Trackunit but can also be used together with third part system
providers.
Safety first
Simple Guidelines
Please follow these guidelines when configuring, using or recycling the ME500-X. Violating
these guidelines may be dangerous, illegal or otherwise detrimental. Further detailed
information is provided in this manual.
Do Not Operate Where Prohibited
Do not allow the ME500-X unit to operate wherever wireless phone use is prohibited or
when doing so may cause interference or danger. The ME500-X cannot be turned off after
installation, so any vehicle, moving machinery, construction machinery using ME500-X etc.
must not enter areas where it is prohibited to operate wireless phones as the device
periodically turns on the transmitter in a short period of time to perform tracking reporting.
Examples include but are not limited to operation in hospitals, aircrafts, near blasting sites
or wherever operation can cause interference.
Interference
Trackunit ME500-X, Technical Manual v.1.1, January 2016 Page 5
ME500-X
T
he
ME500
-X
unit cannot be turned off after
Like all wireless devices, the ME500-X may encounter electrical interference that may
affect its performance.
Avoid Body Contact with Device during Operation
Do not operate the ME500-X in direct contact with your body. Maintain at least 2 inches
(20 cm) separation between the device and any parts of your body.
Qualified Service
Except for batteries and Subscriber Identification Module (SIM) card, the ME500-X
contains no user serviceable or replaceable parts. Non-functioning units must be returned
to an authorized service center for repair or replacement.
Accessories and Batteries
Use only approved accessories or batteries. Do not connect incompatible products.
There is risk of explosion or fire if an incorrect type replacement battery contacts are
shorted. Do not exceed the temperature ranges or other environmental conditions
specified by the battery manufacturer. Dispose of used batteries according to the
instructions provided with the batteries.
Water-Resistance
The ME500-X series is water-resistant according to the IP-67 standard. It is however
recommended that it is be used where it is relatively dry and not subjected to either water
streams or submersion.
Detailed Safety Information
Exposure to Radio Frequency Signals
The ME500-X unit is a low power radio transmitter and receiver. Periodically the ME500-X
wakes up either due to activity or by a timer. When it is ON, it receives and also sends out
radio frequency (RF) signals for a short period of time.
installation; however the unit is mostly asleep waiting
for either the wake-up timer or activity on the
acceleration sensor.
The unit operation can continue for approximately 3 to
4 days depending on the charging state of the backup
battery.
Trackunit ME500-X, Technical Manual v.1.1, January 2016 Page 6
ME500-X
The ME500-X unit is not designed to be worn on a person’s body.
Electronic Devices
Most modern electronic equipment is shielded from RF signals. However, certain
electronic equipment may not be shielded against the RF signals generated by the
ME500-X unit.
Pacemakers
The Health Industry Manufacturers Association recommends that a minimum separation of
six (6”) inches be maintained between a handheld wireless phone and a pacemaker to
avoid potential interference with the pacemaker. The following precautions apply:
• The ME500-X unit is not intended for handheld use or to be worn on the body.
• It is recommended that a minimum separation of ten (8”) inches (20 cm) is to be
maintained between the ME500-X unit and any persons’ body at all times.
• Do not carry the ME500-X on your person.
Other Medical Devices
If any other personal medical devices are used in the vicinity of a ME500-X unit, consult
the manufacturers of the medical devices to determine if they are adequately shielded
from external RF energy. Physicians may be able to assist in obtaining this information.
The ME500-X unit cannot be turned off after installation, so any vehicle, moving
machinery, construction machinery installed with the ME500-X etc. must not operate near
health care facilities when any regulations posted in these areas prohibit the use of
wireless phones or two-way radios. Hospitals and health care facilities may be using
equipment that could be sensitive to external RF energy.
Vehicles
RF signals may affect improperly installed or inadequately shielded electronic systems in
motor vehicles. Check with the manufacturer or its representative regarding the vehicle.
Also consult the manufacturer of any equipment that has been added to the vehicle.
Posted Facilities
The ME500-X unit cannot be turned off after installation, so any vehicle, moving
machinery, construction machinery installed with the ME500-X etc. must not enter any
facility where posted notices prohibit the use of wireless phones or two-way radios.
Aircrafts
FCC and FAA regulations prohibit using wireless phones while in the air. Do not carry the
ME500-X unit aboard an aircraft as it cannot be turned off.
The ME500-X unit cannot be turned off after installation, so any vehicle, moving
machinery, construction machinery installed with the ME500-X etc. must not enter a
“blasting area” or in areas posted “turn off two way radio” to avoid interfering with blasting
operations. Obey all signs and instructions.
Potentially Explosive Atmospheres
Trackunit ME500-X, Technical Manual v.1.1, January 2016 Page 7
ME500-X
The ME500-X unit cannot be turned off after installation, so any vehicle, moving
machinery, construction machinery installed with ME500-X etc. must not enter any area
with a potentially explosive atmosphere and obey all signs and instructions. Sparks in such
areas could cause an explosion or fire resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often, but not always marked clearly.
Potential areas may include: fueling areas (such as gasoline stations); below deck on
boats; fuel or chemical transfer or storage facilities; vehicles using liquefied petroleum gas
(such as propane or butane); areas where the air contains chemicals or particles (such as
grain, dust, or metal powders); and any other area where it would normally be advisable to
turn off motor vehicle engines it is not allowed to enter with a vehicle, moving machinery,
construction machinery installed with the ME500-X.
For Vehicles Equipped with an Airbag
An airbag inflates with great force. DO NOT place objects, including the ME500-X unit, in
the area over the airbag or in the airbag deployment area. If in vehicle wireless equipment
is improperly installed and the air bag inflates, serious injury could result.
Specific Human Absorption Rates (SAR)
THE ME500-X UNIT IS NOT DESIGNED TO BE WORN ON A PERSON’S BODY.
AS SUCH, BODY WORN TEST POSITIONS FOR THE ME500-X UNIT
ARE NOT REQUIRED BY EITHER THE IEC 62311 FOR GSM 900/1800 BANDS OR
FCC/IEEE/ICNIRP REQUIREMENTS FOR GSM 850/1900 BANDS.
The ME500-X unit is not intended for handheld use or to be worn on the body. A minimum
separation of ten (8”) inches (20 cm) is to be maintained between the ME500-X and any
persons’ body. Additional information on Specific Absorption Rates (SAR) can be found on
the Cellular Telecommunications & Internet Association (CTIA) Web site at www.ctia.org.
Battery Safety Information
Adhere to the following guidelines to avoid the risk of fire or explosion:
1. Dispose of the used battery according to the instructions provided with the battery.
2. Do not drop, puncture, disassemble, mutilate, or incinerate the battery.
3. Touching both terminals of a battery with a metal object will short circuit the battery. Do
not carry batteries loosely if the contacts may touch coins, keys, and other metal
objects (such as in pockets or bags).
4. Do not stack batteries taken out of the carry case.
5. Do not heat the batteries to try to rejuvenate their charge.
6. Do not exceed the temperature ranges or other environmental conditions specified by
the battery manufacturer.
7. Never use the ME500-X without the battery cover installed.
Trackunit ME500-X, Technical Manual v.1.1, January 2016 Page 8
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