Toshiba Using Maximizer97 Application Bulleti
Computer Telephony Integration
Application Bulletin
AB50-0015
June 1, 1998
Strata DKT Key Set
4170121
Using Maximizer97 with StrataLink
Maximizer97 softwar e is a contac t manage ment softwa re packag e that ca n be custo mized for a
specific applicat ion. It is typic ally sol d through Value Added Resellers (VARs) who know how
to customize for your specific application. It is a great tool when used with the Toshiba
Strata DK Business Telephone System because it identifies the calling party.
Outgoing calls made from Maximizer97 use a standard Telephone Application Programming
Interface (TAPI) link with the T oshib a TAPI Service Provider . Incomi ng calls are iden tified by
StrataLink to receive Caller ID informati on and define actions for e ach of the but tons on the
phone. The following diagram shows how the connections are made in the PC for StrataLink
and the TAPI Service Provider.
Microsoft Windows PC
StrataLink
RS-232 Link
RPCI to COM Port
TAPI
Service
Provider
TAPI
DLL
(Windows)
DDE
Link
3177
Toshiba America Information Systems, Inc.
Telecommunication Systems Division
9740 Irvine Blv d., Ir vine , CA 92618-1697 (714) 583 -37 00
Maximizer97
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Using Maximizer97 with StrataLink
Maximizer97 Installation Guidelines
Getting Started
1. Install the Toshiba TAPI Service Provider and StrataLink by inserting Disk #1 (comes
with two disks) in the floppy disk drive.
2. Choose Start and Run.
3. Enter A:\SETUP (change drive letters as appropriate).
4. Select both StrataLink and Service Provider.
Note Windows prompts you whether or not StrataLink should be included in the Startup
Menu. It is recommended that you answer Yes. This starts StrataLink when the PC is
turned on, and you only need to start Maximizer97 to be operational.
5. Install Maximizer97 by following the installation instructions in the Maximizer97 User
Guide.
Enabling the TAPI Link
AB50-0015
1. Start Maximizer97.
2. In the File Menu, click Preferences. This displays:
d Confidenti al
y an
r
ina
3. Select the Dialing tab.
4. Under the TAPI section, click Properties.
Note Properties enabl es you t o setup the dial ing pr opertie s for ou tgoing ca lls. It incl udes the
m
home area and access code for reaching an outside line. Typically, the phone returns
internal dial tone and an access code must be dialed for an outside call. You can
remove the home area code in this dialog box.
Preli
Strata DK I&M June 1998
5. In the Properties dialog box, enter the home area and access code.
6. Click OK. You are returned to the Preferences dialog box.
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