User's Manual
U840W
Table of Contents
Preface
General Precautions
Chapter 1
Getting Started
Equipment checklist ............................................................................. 1-1
Getting Started ....................................................................................... 1-2
Chapter 2
Chapter 3
The Grand Tour
Front with the display closed ............................................................... 2-1
Left side .................................................................................................. 2-2
Right side ............................................................................................... 2-3
Underside ............................................................................................... 2-4
Front with the display open .................................................................. 2-5
Internal Hardware Components ........................................................... 2-8
Operating Basics
Using the Touch Pad ............................................................................. 3-1
The Keyboard ......................................................................................... 3-1
TOSHIBA VIDEO PLAYER for Cinema ................................................. 3-5
3D Playback on an External 3D Device ............................................... 3-7
Wireless communications .................................................................... 3-9
LAN ....................................................................................................... 3-13
Optional devices .................................................................................. 3-14
Memory media ..................................................................................... 3-15
HDMI Device ......................................................................................... 3-18
Security lock ........................................................................................ 3-20
Optional TOSHIBA Accessories ........................................................ 3-21
Sound System ...................................................................................... 3-21
Video mode .......................................................................................... 3-23
Computer Handling ............................................................................. 3-23
Heat dispersal ...................................................................................... 3-24
Chapter 4
User's Manual ii
Utilities & Advanced Usage
Utilities and Applications ...................................................................... 4-1
Special features ..................................................................................... 4-4
Using the TOSHIBA Sleep Utility ......................................................... 4-6
TOSHIBA Password Utility ................................................................... 4-9
HW Setup .............................................................................................. 4-10
TOSHIBA PC Health Monitor .............................................................. 4-15
System Recovery ................................................................................ 4-17
Chapter 5
Chapter 6
Appendix A
Appendix B
Appendix C
Appendix D
Power and Power-Up Modes
Power conditions ................................................................................... 5-1
Monitoring of power condition ............................................................. 5-2
Battery .................................................................................................... 5-3
Power-up modes .................................................................................... 5-6
Panel power on/off ................................................................................ 5-7
System automatic Sleep/Hibernation .................................................. 5-7
Troubleshooting
Problem solving process ...................................................................... 6-1
Hardware and system checklist ........................................................... 6-4
TOSHIBA support ................................................................................ 6-14
Specifications
AC Power Cord and Connectors
Legal Footnotes
Information for Wireless Devices
Index
User's Manual
iii
Copyright
© 2012 by TOSHIBA Corporation. All rights reserved. Under the copyright
laws, this manual cannot be reproduced in any form without the prior
written permission of TOSHIBA. No patent liability is assumed, with respect
to the use of the information contained herein.
First edition June 2012
Copyright authority for music, movies, computer programs, databases and
other intellectual property covered by copyright laws belongs to the author
or to the copyright owner. Copyrighted material can be reproduced only for
personal use or use within the home. Any other use beyond that stipulated
above (including conversion to digital format, alteration, transfer of copied
material and distribution on a network) without the permission of the
copyright owner is a violation of copyright or author's rights and is subject
to civil damages or criminal action. Please comply with copyright laws in
making any reproduction from this manual.
Disclaimer
This manual has been validated and reviewed for accuracy. The
instructions and descriptions it contains are accurate for your computer at
the time of this manual’s production. However, succeeding computers and
manuals are subject to change without notice. TOSHIBA assumes no
liability for damages incurred directly or indirectly from errors, omissions or
discrepancies between the computer and the manual.
Trademarks
User's Manual
Intel, Intel SpeedStep, Intel Core and Centrino are trademarks or registered
trademarks of Intel Corporation.
Windows, Microsoft and Windows logo are registered trademarks of
Microsoft Corporation.
Bluetooth is a trademark owned by its proprietor and used by TOSHIBA
under license.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the
HDMI Logo are trademarks or registered trademarks of HDMI Licensing
LLC.
SRS and the SRS logo are trademarks or registered trademarks of SRS
Labs, Inc. SRS technology is incorporated under license from SRS Labs,
Inc.
TouchPad is a trademark of Synaptics, Inc.
Wi-Fi is a registered trademark of the Wi-Fi Alliance.
Secure Digital and SD are trademarks of SD Card Association.
Memory Stick and Memory Stick PRO are trademarks or registered
trademarks of Sony Corporation.
MultiMediaCard and MMC are trademarks of MultiMediaCard Association.
iv
QUALCOMM is a trademark of Qualcomm Incorporated. ATHEROS is a
trademark of Qualcomm Atheros, Inc.
Realtek is a registered trademark of Realtek Semiconductor Corporation.
Other trademarks and registered trademarks not listed above may be used
in this manual.
FCC information
FCC notice "Declaration of Conformity Information"
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Only peripherals complying with the FCC class B limits may be attached to
this equipment. Operation with non-compliant peripherals or peripherals not
recommended by TOSHIBA is likely to result in interference to radio and
TV reception. Shielded cables must be used between the external devices
and the computer’s External RGB monitor port, Universal Serial Bus (USB
2.0 and 3.0) ports, HDMI port and microphone jack. Changes or
modifications made to this equipment, not expressly approved by
TOSHIBA or parties authorized by TOSHIBA could void the user’s authority
to operate the equipment.
User's Manual
FCC conditions
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
v
Contact
Address: TOSHIBA America Information Systems, Inc.
9740 Irvine Boulevard
Irvine, California 92618-1697
Telephone: (949) 583-3000
EU Declaration of Conformity
This product is carrying the CE-Mark in accordance with
the related European Directives. Responsible for CEMarking is TOSHIBA Europe GmbH, Hammfelddamm 8,
41460 Neuss, Germany. The complete and official EU
Declaration of Conformity can be found on TOSHIBA’s
web site http://epps.toshiba-teg.com on the Internet.
CE compliance
This product is labelled with the CE Mark in accordance with the related
European Directives, notably Electromagnetic Compatibility Directive
2004/108/EC for the notebook and the electronic accessories including the
supplied power adapter, the Radio Equipment and Telecommunications
Terminal Equipment Directive 1999/5/EC in case of implemented
telecommunication accessories and the Low Voltage Directive 2006/95/EC
for the supplied power adapter. Furthermore the product complies with the
Ecodesign Directive 2009/125/EC (ErP) and its related implementing
measures.
This product and the original options are designed to observe the related
EMC (Electromagnetic Compatibility) and safety standards. However,
TOSHIBA cannot guarantee that this product still observes these EMC
standards if options or cables not produced by TOSHIBA are connected or
implemented. In this case the persons who have connected/implemented
those options/cables have to provide assurance that the system (PC plus
options/cables) still fulfils the required standards. To avoid general EMC
problems, the following guidance should be noted:
Only CE marked options should be connected/implemented
Only best shielded cables should be connected
User's Manual
Working environment
This product was designed to fulfil the EMC (Electromagnetic Compatibility)
requirements to be observed for so-called “Residential, commercial and
light industry environments”. TOSHIBA do not approve the use of this
product in working environments other than the above mentioned
“Residential, commercial and light industry environments”.
For example, the following environments are not approved:
vi
Industrial Environments (e.g. environments where a mains voltage of
380 V three-phase is used)
Medical Environments
Automotive Environments
Aircraft Environments
Any consequences resulting from the use of this product in working
environments that are not approved are not the responsibility of TOSHIBA.
The consequences of the use of this product in non-approved working
environments may be:
Interference with other devices or machines in the near surrounding
area.
Malfunction of, or data loss from, this product caused by disturbances
generated by other devices or machines in the near surrounding area.
Therefore TOSHIBA strongly recommend that the electromagnetic
compatibility of this product should be suitably tested in all non-approved
working environments before use. In the case of automobiles or aircraft,
the manufacturer or airline respectively should be asked for permission
before use of this product.
Furthermore, for general safety reasons, the use of this product in
environments with explosive atmospheres is not permitted.
Video Standard Notice
THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 AND
MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL
AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING
VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO")
AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WAS
ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND
NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A
VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH
VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY
OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT
RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES
AND LICENSING MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE
HTTP://WWW.MPEGLA.COM.
Canadian regulatory information (Canada only)
This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus as set out in the Radio Interference
Regulation of the Canadian Department of Communications.
Note that Canadian Department of Communications (DOC) regulations
provide, that changes or modifications not expressly approved by
TOSHIBA Corporation could void your authority to operate this equipment.
This Class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
User's Manual
vii
Cet appareil numérique de la class B respecte toutes les exgences du
Règlement sur le matériel brouileur du Canada.
Following information is only valid for EU-member
States:
Disposal of products
The crossed out wheeled dust bin symbol indicates that
products must be collected and disposed of separately
from household waste. Integrated batteries and
accumulators can be disposed of with the product. They
will be separated at the recycling centres.
The black bar indicates that the product was placed on the
market after August 13, 2005.
By participating in separate collection of products and
batteries, you will help to assure the proper disposal of
products and batteries and thus help to prevent potential
negative consequences for the environment and human
health.
For more detailed information about the collection and
recycling programmes available in your country, please
visit our website (http://eu.computers.toshiba-europe.com)
or contact your local city office or the shop where you
purchased the product.
Disposal of batteries and/or accumulators
The crossed out wheeled dust bin symbol indicates that
batteries and/or accumulators must be collected and
disposed of separately from household waste.
If the battery or accumulator contains more than the
specified values of lead (Pb), mercury (Hg), and/or
cadmium (Cd) defined in the Battery Directive (2006/66/
EC), then the chemical symbols for lead (Pb), mercury
(Hg) and/or cadmium (Cd) will appear below the crossed
out wheeled dust bin symbol.
By participating in separate collection of batteries, you will
help to assure the proper disposal of products and
batteries and thus help to prevent potential negative
consequences for the environment and human health.
For more detailed information about the collection and
recycling programmes available in your country, please
visit our website (http://eu.computers.toshiba-europe.com)
or contact your local city office or the shop where you
purchased the product.
User's Manual viii
These symbols may not stick depending on the country and region where
you purchased.
Following information is only for India:
The use of this symbol indicates that this product may not
be treated as household waste.
By ensuring this product is disposed of correctly, you will
help prevent potential negative consequences for the
environment and human health, which could otherwise be
caused by inappropriate waste handling of this product.
For more detailed information about recycling of this
product, please visit our website (http://www.toshibaindia.com) or contact call center (1800-200-8674).
These symbols may not stick depending on the country and region where
you purchased.
Disposing of the computer and the computer's
batteries
Contact an authorized TOSHIBA service provider for details regarding how
to dispose of the computer and the batteries.
REACH - Compliance Statement
The new European Union (EU) chemical regulation, REACH (Registration,
Evaluation, Authorization and Restriction of Chemicals), entered into force
on 1 June 2007. TOSHIBA will meet all REACH requirements and is
committed to provide our customers with information about the chemical
substances in our products according to REACH regulation.
Please consult the following website
info/reach for information about the presence in our articles of substances
included on the candidate list according to article 59(1) of Regulation (EC)
No 1907/2006 („REACH“) in a concentration above 0.1 % weight by weight.
www.toshiba-europe.com/computers/
Following information is only for Turkey:
Compliant with EEE Regulations: TOSHIBA meets all requirements of
Turkish regulation 26891 “Restriction of the use of certain hazardous
substances in electrical and electronic equipment”.
The number of possible pixel failures of your display is defined
according to ISO 9241-307 standards. If the number of pixel failures is
less than this standard, they will not be counted as defect or failure.
User's Manual
ix
Battery is a consumption product, since the battery time depends on
the usage of your computer. If the battery can not be charged at all,
then it is a defect or failure. The changes in battery time is not a defect
or failure.
ENERGY STAR® Program
Your Computer model may be ENERGY STAR
®
compliant. If the model you purchased is compliant, it is
labeled with the ENERGY STAR logo on the computer and
the following information applies.
TOSHIBA is a partner in the ENERGY STAR Program and
has designed this computer to meet the latest ENERGY
STAR guidelines for energy efficiency. Your computer
ships with the power management options preset to a
configuration that will provide the most stable operating
environment and optimum system performance for both
AC power and battery modes.
To conserve energy, your computer is set to enter the lowpower Sleep Mode which shuts down the system and
display within 15 minutes of inactivity in AC power mode.
TOSHIBA recommends that you leave this and other
energy saving features active, so that your computer will
operate at its maximum energy efficiency. You can wake
the computer from Sleep Mode by pressing the power
button.
Products that earn the ENERGY STAR prevent
greenhouse gas emissions by meeting strict energy
efficiency guidelines set by the US EPA and the EU
Commission. According to the EPA, a computer meeting
the new ENERGY STAR specifications will use between
20% and 50% less energy depending on how it is used.
Visit http://www.eu-energystar.org or http://
www.energystar.gov for more information regarding the
ENERGY STAR Program.
User's Manual
x
Preface
Congratulations on your purchase of this computer. This powerful notebook
computer provides excellent expansion capability, includes multimedia
functionality, and is designed to provide years of reliable, high-performance
computing.
This manual tells how to set up and begin using your computer. It also
provides detailed information on configuring your computer, basic
operations and care, using optional devices and troubleshooting.
Conventions
This manual uses the following formats to describe, identify, and highlight
terms and operating procedures.
Abbreviations
On first appearance, and whenever necessary for clarity, abbreviations are
enclosed in parentheses following their definition. For example: Read Only
Memory (ROM). Acronyms are also defined in the Glossary.
Icons
Icons identify ports, dials, and other parts of your computer. The indicator
panel also uses icons to identify the components it is providing information
on.
Keys
The keyboard keys are used in the text to describe many computer
operations. A distinctive typeface identifies the key top symbols as they
appear on the keyboard. For example, ENTER identifies the ENTER key.
Key operation
Some operations require you to simultaneously use two or more keys. We
identify such operations by the key top symbols separated by a plus sign
(+). For example, CTRL + C means you must hold down CTRL and at the
same time press C. If three keys are used, hold down the first two and at
the same time press the third.
ABC When procedures require an action such as
clicking an icon or entering text, the icon's name or
the text you are to type in is represented in the
typeface you see to the left.
User's Manual xi
Messages
Messages are used in this manual to bring important information to your
attention. Each type of message is identified as shown below.
Indicates a potentially hazardous situation, which could result in death or
serious injury, if you do not follow instructions.
Pay attention! A caution informs you that improper use of equipment or
failure to follow instructions may cause data loss or damage your
equipment.
Please read. A note is a hint or advice that helps you make best use of
your equipment.
Terminology
This term is defined in this document as follows:
Start
HDD or Hard disk
drive
The word Start refers to the " " button in
Windows 7.
Some models are equipped with a "Solid State
Drive (SSD)" instead of a hard disk drive. In this
manual, the word "HDD" or "Hard disk drive"
also refers to the SSD unless otherwise stated.
User's Manual xii
General Precautions
TOSHIBA computers are designed to optimize safety, minimize strain and
withstand the rigors of portability. However, certain precautions should be
observed to further reduce the risk of personal injury or damage to the
computer.
Be certain to read the general precautions below and to note the cautions
included in the text of the manual.
Provide adequate ventilation
Always make sure your computer and AC adaptor have adequate
ventilation and are protected from overheating when the power is turned on
or when an AC adaptor is connected to a power outlet (even if your
computer is in Sleep Mode). In this condition, observe the following:
Never cover your computer or AC adaptor with any object.
Never place your computer or AC adaptor near a heat source, such as
an electric blanket or heater.
Never cover or block the air vents.
Always operate your computer on a hard flat surface. Using your
computer on a carpet or other soft material can block the vents.
Always provide sufficient space around the computer.
Overheating your computer or AC adaptor could cause system failure,
computer or AC adaptor damage or a fire, possibly resulting in serious
injury.
Creating a computer-friendly environment
Place the computer on a flat surface that is large enough for the computer
and any other items you are using, such as a printer.
Leave enough space around the computer and other equipment to provide
adequate ventilation. Otherwise, they may overheat.
To keep your computer in prime operating condition, protect your work area
from:
Dust, moisture, and direct sunlight.
Equipment that generates a strong electromagnetic field, such as
stereo speakers (other than speakers that are connected to the
computer) or speakerphones.
Rapid changes in temperature or humidity and sources of temperature
change such as air conditioner vents or heaters.
Extreme heat, cold, or humidity.
Liquids and corrosive chemicals.
User's Manual
xiii
Stress injury
Carefully read the Instruction Manual for Safety and Comfort. It contains
information on the prevention of stress injuries to your hands and wrists
that can be caused by extensive keyboard use. It also includes information
on work space design, posture and lighting that can help reduce physical
stress.
Heat injury
Avoid prolonged physical contact with the computer. If the computer is
used for long periods, its surface can become very warm. While the
temperature will not feel hot to the touch, if you maintain physical
contact with the computer for a long time, for example if you rest the
computer on your lap or if you keep your hands on the palm rest, your
skin might suffer a low-heat injury.
If the computer has been used for a long time, avoid direct contact
with the metal plate supporting the various interface ports as this can
become hot.
The surface of the AC adaptor can become hot when in use but this
condition does not indicate a malfunction. If you need to transport the
AC adaptor, you should disconnect it and let it cool before moving it.
Do not lay the AC adaptor on a material that is sensitive to heat as the
material could become damaged.
Pressure or impact damage
Do not apply heavy pressure to the computer or subject it to any form of
strong impact as this can damage the computer's components or otherwise
cause it to malfunction.
Mobile phones
Please be aware that the use of mobile phones can interfere with the audio
system. The operation of the computer will not be impaired in any way, but
it is recommended that a minimum distance of 30cm is maintained between
the computer and a mobile phone that is in use.
Instruction Manual for Safety and Comfort
All important information on the safe and proper use of this computer is
described in the enclosed Instruction Manual for Safety and Comfort. Be
sure to read it before using the computer.
User's Manual
xiv
Getting Started
This chapter provides an equipment checklist, and basic information to
start using your computer.
Some of the features described in this manual may not function properly if
you use an operating system that was not pre-installed by TOSHIBA.
Equipment checklist
Carefully unpack your computer, taking care to save the box and
packaging materials for future use.
Hardware
Check to make sure you have all the following items:
TOSHIBA Portable Personal Computer
AC adaptor and power cord (2-pin plug or 3-pin plug)
Documentation
Quickstart
Instruction Manual for Safety and Comfort
Warranty information
If any of the items are missing or damaged, contact your dealer
immediately.
Chapter 1
Software
User's Manual
The following Windows® operating system and utility software are preinstalled.
Windows 7
TOSHIBA Recovery Media Creator
TOSHIBA Assist
TOSHIBA Resolution+ Plug-in For Windows Media Player
TOSHIBA eco Utility
TOSHIBA HW Setup Utility
TOSHIBA Value Added Package
TOSHIBA Web Camera Application
TOSHIBA VIDEO PLAYER for Cinema
1-1
TOSHIBA Service Station
TOSHIBA PC Health Monitor
TOSHIBA Sleep Utility
TOSHIBA Split Screen Utility
User's Manual (this manual)
You may not have all the software listed above depending on the model
you purchased.
Getting Started
All users should be sure to read the section Starting up for the first
time.
Be sure to read the enclosed Instruction Manual for Safety and
Comfort for information on the safe and proper use of this computer. It
is intended to help you be more comfortable and productive while
using a notebook computer. By following the recommendations in it
you may reduce your chance of developing a painful or disabling injury
to your hand, arms, shoulders or neck.
This section provides basic information to start using your computer. It
covers the following topics:
Connecting the AC adaptor
Opening the display
Turning on the power
Starting up for the first time
Turning off the power
Restarting the computer
Use a virus-check program and make sure it is updated regularly.
Never format storage media without checking its content - formatting
destroys all stored data.
It is a good idea to periodically back up the internal Hard Disk Drive or
other main storage device to external media. General storage media is
not durable or stable over long periods of time and under certain
conditions may result in data loss.
Before you install a device or application, save any data in memory to
the Hard Disk Drive or other storage media. Failure to do so may
result in the loss of data.
Connecting the AC adaptor
Attach the AC adaptor when you need to charge the battery or you want to
operate from AC power. It is also the fastest way to get started, because
User's Manual
1-2
the battery pack will need to be charged before you can operate from
battery power.
The AC adaptor can automatically adjust to any voltage ranging from 100
to 240 volts and to a frequency of either 50 or 60 hertz, enabling you to use
this computer in almost any country/region. The adaptor converts AC
power to DC power and reduces the voltage supplied to this computer.
Always use the TOSHIBA AC adaptor that was included with your
computer, or use AC adaptors specified by TOSHIBA to avoid any risk
of fire or other damage to the computer. Use of an incompatible AC
adaptor could cause fire or damage to the computer possibly resulting
in serious injury. TOSHIBA assumes no liability for any damage
caused by use of an incompatible adaptor.
Never plug the AC adaptor into a power source that does not
correspond to both the voltage and the frequency specified on the
regulatory label of the unit. Failure to do so could result in a fire or
electric shock, possibly resulting in serious injury.
Always use or purchase power cables that comply with the legal
voltage and frequency specifications and requirements in the country
of use. Failure to do so could result in a fire or electric shock, possibly
resulting in serious injury.
The supplied power cord conforms to safety rules and regulations in
the region the product is bought and should not be used outside this
region. For use in other regions, please buy power cords that conform
to safety rules and regulations in the particular region.
Do not use a 3-pin to 2-pin conversion plug.
When you connect the AC adaptor to the computer, always follow the
steps in the exact order as described in the User’s Manual.
Connecting the power cable to a live electrical outlet should be the last
step otherwise the adaptor DC output plug could hold an electrical
charge and cause an electrical shock or minor bodily injury when
touched. As a general safety precaution, avoid touching any metal
parts.
Never place your computer or AC adaptor on a wooden surface,
furniture, or any other surface that could be marred by exposure to
heat since the computer base and AC adaptor's surface increase in
temperature during normal use.
Always place your computer or AC adaptor on a flat and hard surface
that is resistant to heat damage.
Refer to the enclosed Instruction Manual for Safety and Comfort for
detailed precautions and handling instructions.
User's Manual
1. Connect the power cord to the AC adaptor.
1-3
Figure 1-1 Connecting the power cord to the AC adaptor (2-pin plug)
1
2
Figure 1-2 Connecting the power cord to the AC adaptor (3-pin plug)
Either a 2-pin or 3-pin adaptor/cord will be included with the computer
depending on the model.
2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on
the right of the computer.
Figure 1-3 Connecting the DC output plug to the computer
1. DC IN 19V jack
3. Plug the power cord into a live wall outlet - the DC IN/Battery indicator
on the front of the computer should glow.
Opening the display
The display panel can be opened to a wide range of angles for optimal
viewing.
While holding down the palm rest with one hand so that the main body of
the computer is not raised, slowly lift the display panel - this will allow the
angle of the display panel to be adjusted to provide optimum clarity.
User's Manual
2. DC output plug
1-4
Figure 1-4 Opening the display panel
1
1. Display panel
Use reasonable care when opening and closing the display panel. Opening
it vigorously or slamming it shut could damage the computer.
Be careful not to open the display panel too far as this could put stress
on the display panel’s hinges and cause damage.
Do not press or push on the display panel.
Do not lift the computer by the display panel.
Do not close the display panel with pens or any other objects left in
between the display panel and the keyboard.
When opening or closing the display panel, place one hand on the
palm rest to hold the computer in place and use the other hand to
slowly open or close the display panel (Do not use excessive force
when opening or closing the display panel).
Turning on the power
This section describes how to turn on the power - the Power indicator will
then indicate the status. Please refer to the Monitoring of power condition
section in Chapter 5, Power and Power-Up Modes for more information.
After you turn on the power for the first time, do not turn it off until you
have set up the operating system.
Volume cannot be adjusted during Windows Setup.
1. Open the display panel.
User's Manual
1-5
2. Press and hold the computer's power button for two or three seconds.
1
Figure 1-5 Turning on the power
1. Power button
Starting up for the first time
The Windows 7 Startup Screen will be the first screen displayed when you
turn on the power. Follow the on-screen instructions on each screen in
order to properly install the operating system.
When it is displayed, be sure to read the Software License Terms
carefully.
Turning off the power
The power can be turned off in one of three modes, either Shut Down
Mode, Hibernation Mode or Sleep Mode.
User's Manual
Shut Down Mode
When you turn off the power in Shut Down Mode no data will be saved and
the computer will boot to the operating system's main screen the next time
it is turned on.
1. If you have entered data, either save it to the Hard Disk Drive or to
other storage media.
If you turn off the power while a disk (disc) is being accessed, you may
lose data or damage the disk.
Never turn off the power while an application is running. Doing so
could cause loss of data.
Never turn off the power, disconnect an external storage device or
remove storage media during data read/write. Doing so can cause
data loss.
2. Click
3.
Start.
Click the Shut down button ( ).
4. Turn off any peripheral devices connected to your computer.
1-6
Do not turn the computer or peripheral devices back on immediately - wait
a short period to avoid any potential damage.
Sleep Mode
If you have to interrupt your work, you are able to turn off the power without
exiting from your software by placing the computer into Sleep Mode. In this
mode data is maintained in the computer's main memory so that when you
turn on the power again, you can continue working right where you left off.
When you have to turn off your computer aboard an aircraft or in places
where electronic devices are regulated or controlled, always completely
shut down the computer. This includes turning off any wireless
communication functionalities, and cancelling settings that reactivate the
computer automatically, such as a timer recording function. Failure to
completely shut down the computer in this way could allow the operating
system to reactivate and run pre-programmed tasks or preserve unsaved
data, which could interfere with aviation or other systems, possibly causing
serious injury.
Before entering Sleep Mode, be sure to save your data.
Do not switch to Sleep Mode while transferring data to external media,
such as USB devices, memory media or other external memory
devices. Data will be lost.
User's Manual
When the AC adaptor is connected, the computer will go into Sleep
Mode according to the settings in the Power Options (to access it,
Start -> Control Panel -> System and Security -> Power Options).
To restore the operation of the computer from Sleep Mode, press and
hold the power button or any key on the keyboard for a short amount
of time. Please note that keyboard keys can only be used if the Wakeup on Keyboard option is enabled within the HW Setup utility.
If the computer enters Sleep Mode while a network application is
active, the application might not be restored when the computer is
next turned on and the system returns from Sleep Mode.
To prevent the computer from automatically entering Sleep Mode,
disable Sleep Mode within the Power Options (to access it, Start ->
Control Panel -> System and Security -> Power Options).
To use the Hybrid Sleep function, configure it in the Power Options.
Benefits of Sleep Mode
The Sleep Mode feature provides the following benefits:
1-7
Restores the previous working environment more rapidly than does
the Hibernation Mode feature.
Saves power by shutting down the system when the computer
receives no input or hardware access for the time period set by the
System Sleep Mode feature.
Allows the use of the panel power off feature.
Executing Sleep Mode
You can enter Sleep Mode in one of three ways:
Click Start, point to the arrow icon ( ) and then select Sleep
from the menu.
Close the display panel. Please note that this feature must be enabled
within the Power Options (to access it, click Start -> Control Panel ->
System and Security -> Power Options).
Press the power button. Please note that this feature must be enabled
within the Power Options (to access it, click Start -> Control Panel ->
System and Security -> Power Options).
When you turn the power back on, you can continue where you left when
you shut down the computer.
When the computer is in Sleep Mode, the power indicator will blink
amber.
If you are operating the computer on battery power, you can lengthen
the overall operating time by turning it off into Hibernation Mode Sleep Mode will consume more power while the computer is off.
Sleep Mode limitations
Sleep Mode will not function under the following conditions:
Power is turned back on immediately after shutting down.
Memory circuits are exposed to static electricity or electrical noise.
Hibernation Mode
The Hibernation Mode feature saves the contents of memory to the Hard
Disk Drive when the computer is turned off so that, the next time it is turned
on, the previous state is restored. Please note that the Hibernation Mode
feature does not save the status of any peripheral devices connected to the
computer.
Save your data. While entering Hibernation Mode, the computer saves
the contents of memory to the Hard Disk Drive. However, for safety
sake, it is best to save your data manually.
Data will be lost if you disconnect the AC adaptor before the save is
completed.
User's Manual 1-8
Do not switch to Hibernation Mode while transferring data to external
media, such as USB devices, memory media or other external
memory devices. Data will be lost.
Benefits of Hibernation Mode
The Hibernation Mode feature provides the following benefits:
Saves data to the Hard Disk Drive when the computer automatically
shuts down because of a low battery condition.
You can return to your previous working environment immediately
when you turn on the computer.
Saves power by shutting down the system when the computer
receives no input or hardware access for the time period set by the
System Hibernate feature.
Allows the use of the panel power off feature.
Starting Hibernation Mode
To enter Hibernation Mode, follow the steps below.
1. Click Start.
2.
Point to the arrow icon ( ) and then select Hibernate from
the menu.
Automatic Hibernation Mode
The computer can be configured to enter Hibernation Mode automatically
when you press the power button or close the lid. In order to define these
settings, you can follow the steps as described below:
1. Click Start and click the Control Panel.
2. Click System and Security and click Power Options.
3. Click Choose what the power buttons do or Choose what closing
the lid does.
4. Enable the desired Hibernation Mode settings for When I press the
power button and When I close the lid.
5. Click the Save changes button.
Data save in Hibernation Mode
When you turn off the power in Hibernation Mode, the computer will take a
moment to save the current data in memory to the Hard Disk Drive.
After you turn off the computer, and the content of memory has been saved
to the Hard Disk Drive, turn off the power to any peripheral devices.
Do not turn the computer or devices back on immediately. Wait a moment
to let all capacitors fully discharge.
User's Manual 1-9
Restarting the computer
Certain conditions require that you reset the computer, for example if:
You change certain computer settings.
An error occurs and the computer does not respond to your keyboard
commands.
If you need to restart the computer, there are three ways this can be
achieved:
Click Start, point to the arrow icon ( ) and then select
Restart from the menu.
Press CTRL, ALT and DEL simultaneously (once) to display the menu
window, then select Restart from the Shut down options.
Press the power button and hold it down for five seconds. Once the
computer has turned itself off, wait between ten and fifteen seconds
before turning the power on again by pressing the power button.
User's Manual 1-10
The Grand Tour
4
1 2 3
This chapter identifies the various components of the computer - it is
recommended that you become familiar with each before you operate the
computer.
Legal Footnote (Non-applicable Icons)
For more information regarding Non-applicable Icons, please refer to
Appendix C, Legal Footnotes.
Please handle your computer carefully to avoid scratching or damaging the
surface.
Front with the display closed
The following figure shows the computer’s front with its display panel in the
closed position.
Figure 2-1 Front of the computer with display panel closed
Chapter 2
1. DC IN/Battery indicator
2. Power indicator 4. Memory media slot
DC IN/Battery
indicator
User's Manual 2-1
The DC IN/Battery indicator shows the condition
of the DC IN and the battery's charge - white
indicates the battery is fully charged while the
power is being correctly supplied from the AC
power adaptor.
Please refer to Chapter 5, Power and Power-Up
Modes for more information on this feature.
3. Wireless communication indicator
Power indicator The Power indicator normally glows white when
1 2
3 3
the computer is turned on. However, if you turn
the computer off into Sleep Mode, this indicator
will flash amber - approximately two seconds on,
two seconds off.
Left side
Wireless
communication
indicator
The Wireless communication indicator glows
amber when the Bluetooth or Wireless LAN
functions are turned on.
Memory media slot This slot lets you insert an SD™/SDHC™/
SDXC™ memory card, miniSD™/microSD™
Card, Memory Stick™ (PRO™) and
MultiMediaCard™. Refer to the Optional devices
section in Chapter 3, Operating Basics for more
information.
Keep foreign metal objects, such as screws, staples and paper clips, out of
the Memory media slot. Foreign metal objects can create a short circuit,
which can cause damage and fire, possibly resulting in serious injury.
The following figure shows the computer’s left side.
Figure 2-2 The left side of the computer
1. Security lock slot
2. LAN jack
3. Universal Serial Bus (USB 3.0) ports
Security lock slot A security cable can be attached to this slot and
then connected to a desk or other large object in
order to deter theft of the computer.
LAN jack This jack lets you connect to a LAN. The adaptor
has built-in support for Ethernet LAN (10
megabits per second, 10BASE-T), or Fast
Ethernet LAN (100 megabits per second,
100BASE-TX). Refer to chapter 3, Operating
Basics, for details.
User's Manual 2-2
Do not connect any cable other than a LAN cable to the LAN jack. It
1
2
354
could cause damage or malfunction.
Universal Serial Bus
(USB 3.0) ports
Please note that it is not possible to confirm the operation of all functions of
all USB devices that are available. In view of this it may be noted that some
functions associated with a specific device might not operate properly.
USB 3.0 port(s) may work as USB 2.0 port(s) when operating in USB
Legacy Emulation mode except for Windows 7 (without Windows 7).
Keep foreign metal objects, such as screws, staples and paper clips, out of
the USB port. Foreign metal objects can create a short circuit, which can
cause damage and fire, possibly resulting in serious injury.
Right side
The following figure shows the computer’s right side.
Two Universal Serial Bus ports, which comply to
the USB 3.0 standard, are provided on the left
side of the computer.
The USB 3.0 port is compliant with USB 3.0
standard and backward compatible with USB 2.0
devices.
Figure 2-3 The right side of the computer
1. Headphone jack
2. Microphone jack 5. DC IN 19V jack
3. Universal Serial Bus (USB 3.0) port
4. HDMI out port
Headphone jack A 3.5 mm mini headphone jack enables
connection of stereo headphones.
Microphone jack A 3.5 mm mini microphone jack enables
connection of a three-conductor mini jack for
stereo microphone input.
The jack with the icon ( ) has Sleep and Music
function.
User's Manual 2-3
The integrated sound system provides support for the computer's internal
speakers and microphone, as well as allowing an external microphone and
headphones to be connected via the appropriate jacks.
Universal Serial Bus
(USB 3.0) port
Please note that it is not possible to confirm the operation of all functions of
all USB devices that are available. In view of this it may be noted that some
functions associated with a specific device might not operate properly.
USB 3.0 port(s) may work as USB 2.0 port(s) when operating in USB
Legacy Emulation mode except for Windows 7(without Windows 7).
Keep foreign metal objects, such as screws, staples and paper clips, out of
the USB port. Foreign metal objects can create a short circuit, which can
cause damage and fire, possibly resulting in serious injury.
HDMI out port HDMI out port can connect with Type A
DC IN 19V jack The AC adaptor connects to this jack in order to
One Universal Serial Bus port, which complies to
the USB 3.0 standard, is provided on the right
side of the computer.
The USB 3.0 port is compliant with USB 3.0
standard and backward compatible with USB 2.0
devices.
The port with the icon ( ) has Sleep and
Charge function.
connector HDMI cable.
power the computer and charge its internal
batteries. Please note that you should only use
the model of AC adaptor supplied with the
computer at the time of purchase - using the
wrong AC adaptor can cause damage to the
computer.
Underside
The following figure shows the underside of the computer. You should
ensure that the display is closed before the computer is turned over to
avoid causing any damage.
User's Manual
2-4
Figure 2-4 The underside of the computer
2
1
1. Force Shut down hole 2. Cooling vents
Force Shut down hole Insert a slender object such as a needle into this
hole to force shut down the computer when the
system is hung up.
Cooling vents The cooling vents help the processor to avoid
overheating.
Do not block the cooling vents. Keep foreign metal objects, such as
screws, staples and paper clips, out of the cooling vents. Foreign metal
objects can create a short circuit, which can cause damage and fire,
possibly resulting in serious injury.
Carefully clean the dust on the cooling vents’ surface using a soft cloth.
Front with the display open
This section shows the computer with the display panel open. In order to
open the display, lift the display panel up and position it at a comfortable
viewing angle for you.
User's Manual
2-5
Figure 2-5 The front of the computer with the display panel open
10
7
5
7
1
6
2
3
4
8
8
9
11
12
1. Wireless communication antennas
7. Stereo speakers
(not shown)
2. Microphone 8. Display hinges
3. Web Camera LED 9. Keyboard
4. Web Camera 10. Touch Pad
5. Display screen 11. Touch Pad control buttons
6. Power button 12. LCD Sensor switch (not shown)
Wireless
communication
Your computer is equipped with Wireless LAN/
Bluetooth antennas.
antennas
Legal Footnote (Wireless LAN)
For more information regarding Wireless LAN, please refer to Appendix C,
Legal Footnotes.
Microphone The built-in microphone allows you to import and
record sounds for your application - please refer
to the Sound System section in Chapter 3,
Operating Basics for more information.
Web Camera LED The Web Camera LED glows when the Web
Camera is operating.
User's Manual 2-6
Web Camera Web Camera is a device that allows you to
record video or take photographs with your
computer. You can use it for video chatting or
video conferences using a communication tool
such as Windows Live Messenger. TOSHIBA
Web Camera Application will help you to add
various video effects to your video or photograph.
Enables the transmission of video and use of
video chat via the internet using specialized
applications.
Please refer to the Web Camera Application
Online Help for details.
Do not point the web camera directly at the sun.
Do not touch or press strongly on the web camera lens. Doing so may
reduce image quality. Use an eyeglass cleaner (cleaner cloth) or other
soft cloth to clean the lens if it becomes dirty.
When recording in dimly lit environments, select "Night Mode" which
allows for brighter images with less noise.
Display screen 36.6cm (14.4") LCD screen, configured with the
following resolutions:
HD, 1792 horizontal x 768 vertical pixels
Please be aware that, when the computer is
operating on the AC adaptor, the image
displayed on the internal screen will be
somewhat brighter than when it operates on
battery power. This difference in brightness
levels is intended to save power when operating
on batteries.
Legal Footnote (LCD)
For more information regarding LCD, please refer to Appendix C, Legal
Footnotes.
Power button Press this button to turn the computer's power on
or off.
Stereo speakers The speakers emit sound generated by your
software as well as audio alarms, such as low
battery condition, generated by the system.
Display hinges The display hinges allow the display panel to be
positioned at a variety of easy-to-view angles.
User's Manual 2-7
Keyboard The internal keyboard provides the dedicated
cursor control keys, and Keys.
Refer to the The Keyboard section in Chapter 3,
Operating Basics, for details.
Touch Pad The Touch Pad located in the palm rest is used
to control the movement of the on-screen pointer.
For more information, please refer to the Using
the Touch Pad in Chapter 3, Operating Basics.
Touch Pad control
buttons
LCD Sensor switch This switch senses when the display panel is
The control buttons located below the Touch Pad
allow you to select menu items or manipulate text
and graphics as designated by the on-screen
pointer.
either closed or opened and activates the Panel
Power On/Off feature as appropriate. For
example, when you close the display panel the
computer enters Hibernation Mode and shuts
itself down and then, when you next open the
display, the computer will automatically start up
and return you to the application you were
previously working on.
You can specify within the Power Options.
To access it, click Start -> Control Panel ->
System and Security -> Power Options.
Do not put any magnetic objects close to this switch as they may cause the
computer to automatically enter Hibernation Mode and shut down even if
the Panel Power Off feature is disabled.
Internal Hardware Components
This section describes the internal hardware components of your computer.
The actual specifications may vary depending on the model you
purchased.
User's Manual
2-8
Battery pack This product includes a battery pack inside.
However, please do not attempt to dismount or
replace it by yourself. Please contact an
authorized Toshiba service provider, if
necessary.
The rechargeable lithium-ion battery pack
provides power to the computer when the AC
adaptor is not connected. For more detailed
information on the use and operation of the
battery pack, please refer to Chapter 5, Power
and Power-Up Modes.
Legal Footnote (Battery Life)
For more information regarding Battery Life, please refer to Appendix C,
Legal Footnotes.
CPU The processor type varies depending on model.
To check which type of processor is included in
your model, open the TOSHIBA PC Diagnostic
Tool utility by clicking Start -> All Programs ->
TOSHIBA -> Support & Recovery -> PC
Diagnostic Tool.
Legal Footnote (CPU)
For more information regarding CPU, please refer to Appendix C, Legal
Footnotes.
Hard Disk Drive or
Solid State Drive
The size of the hard disk drive varies depending
on the model.
To check which type of HDD/SSD is included in
your model, open the TOSHIBA PC Diagnostic
Tool utility by clicking Start -> All Programs ->
TOSHIBA -> Support & Recovery -> PC
Diagnostic Tool.
Please note that part of the hard disk's overall
capacity is reserved as administration space.
In this manual, the word "HDD" or "Hard disk drive" also refers to the
SSD unless otherwise stated.
SSD is a large-capacity storage media which uses Solid-State
Memory in place of a magnetic disk of the hard disk.
User's Manual 2-9
Under certain unusual conditions of prolonged non-use and/or exposure to
high temperatures, the SSD may be vulnerable to data retention errors.
Legal Footnote (Hard Disk Drive (HDD) Capacity)
For more information regarding Hard Disk Drive (HDD) Capacity, please
refer to Appendix C, Legal Footnotes.
RTC battery The internal RTC battery backs up the Real Time
Clock (RTC) and calendar.
Video RAM The memory in a computer's graphics adaptor,
used to store the image displayed on a bitmap
display.
The amount of Video RAM available is
dependent on the computer's system memory.
Start -> Control Panel -> Appearance and
Personalization -> Display -> Adjust
resolution.
The amount of Video RAM can be verified by
clicking the Advanced settings button in the
Screen Resolution window.
Memory The memory modules are installed in the
computer.
Legal Footnote (Memory (Main System))
For more information regarding Memory (Main System), please refer to
Appendix C, Legal Footnotes.
Display controller The display controller interprets software
commands into hardware commands that turn
particular parts on the screen on or off.
The display controller also controls the video
mode and uses industry standard rules to govern
the screen resolution and the maximum number
of colors that can be displayed at any one time.
Therefore, software written for a given video
mode will run on any computer that supports that
mode.
Legal Footnote (Graphics Processing Unit (GPU))
For more information regarding Graphics Processing Unit (GPU), please
refer to Appendix C, Legal Footnotes.
User's Manual 2-10
Intel® Display Power Saving Technology
Intel GPU model may include the Display Power Saving Technology
feature that can save the computer's power consumption by optimizing
picture contrast on the internal LCD.
This feature can be used if the computer is:
running under battery mode
using the internal LCD display only
The Display Power Saving Technology feature is enabled at factory default.
If you want to disable the feature, you can disable it.
The Display Power Saving Technology feature can be disabled in the Intel
Graphics and Media Control Panel.
You can access this control panel in one of the following ways:
Click Start -> Control Panel. Select Large icons or Small icons in
View by, and then click Intel(R) Graphics and Media.
Right-click on the desktop and click Graphics Properties....
In this control panel:
1. Click Power.
2. Select On battery from the drop-down menu in Power Source.
3. Clear the Display Power Saving Technology check box.
4. Click OK.
If you want to enable this feature, under the conditions mentioned above,
select the Display Power Saving Technology check box.
®
Intel® Rapid Start Technology
This computer supports Intel® Rapid Start Technology which enables the
computer to change to Hibernation Mode from Sleep Mode after a specified
period of time.
With the Intel® Rapid Start Technology, the Windows can rapidly resume
from Hibernation Mode and battery life will be longer than when in Sleep
Mode.
Intel® Rapid Start Technology is enabled at factory default. The computer
will switch to Hibernation Mode after two hours of Sleep Mode.
You can use BIOS Setup to enable/disable the function and change the
specified time setting from Sleep Mode to Hibernation Mode.
1. Press and hold the F2 key, and then turn on the computer - the BIOS
setup utility will load.
2. Select Power Management.
3. Enable/Disable Intel(R) Rapid Start Technology function.
4. You can select the period of time from Sleep Mode to Hibernation
Mode using Rapid Start Entry after. If the Immediately option is
selected, the computer will switch to Hibernation Mode immediately
after your computer goes into the Sleep Mode.
User's Manual
2-11
When Intel® Rapid Start Technology is enabled, switching from Sleep
Mode to Hibernation Mode consumes power. When you carry your
computer aboard on an aircraft or in places where electronic devices
are regulated or controlled, always power off your computer.
When Intel® Rapid Start Technology is enabled, Wake-up on LAN,
Wake-up on USB or Wake-up from Sleep Mode automatically
functions are not available when the computer has been switched from
Sleep Mode to Hibernation Mode.
The Windows cannot be restored normally if the battery is exhausted
when the computer is moving from Sleep Mode to Hibernation Mode.
The partition allocation on the Solid State Drive for the Intel® Rapid
Start Technology cannot be deleted even if Intel® Rapid Start
Technology is disabled.
Intel® Rapid Start Technology can be used only for Windows 7.
Intel® Rapid Start Technology cannot be used in models that do not
equipped with a Solid State Drive.
The Windows restore time from Hibernation Mode depends on the
amount of system memory used in the computer.
User's Manual 2-12
Operating Basics
1
2 2
This chapter describes the basic operations of your computer, highlights
the precautions that should be taken when using it.
Using the Touch Pad
To use the Touch Pad, simply touch and move your fingertip across it in
the direction you want the on-screen pointer to go.
Figure 3-1 Touch Pad and Touch Pad control buttons
1. Touch Pad 2. Touch Pad control buttons
Chapter 3
The two buttons below the Touch Pad are used like the buttons on a
standard mouse - press the left button to select a menu item or to
manipulate text or graphics designated by the pointer, and press the right
button to display a menu or other function depending on the software you
are using.
You can also tap the Touch Pad to perform functions similar to those of the
left button on a standard mouse.
Click: Tap once
Double-click: Tap twice
Drag and drop: Tap to select the item(s) you want to move, leave your
finger on the Touch Pad after the second tap and then move the item(s) to
their new destination.
The Keyboard
The computer’s keyboard layouts are compatible with a 104/105-key
enhanced keyboard - by pressing some keys in combination, all of the
User's Manual
3-1
104/105-key enhanced keyboard functions can be performed on the
1
computer.
The number of keys available on your keyboard will depend on which
country/region your computer is configured for, with keyboards being
available for numerous languages.
In use there are different types of keys, specifically typewriter keys,
function keys, soft keys, Hot keys and Windows special keys.
Never remove the key caps on your keyboard. Doing so could cause
damage to the parts under the key caps.
Keyboard indicator
The following figure shows the position of the CAPS LOCK indicator which
shows the following condition:
When the CAPS LOCK indicator glows, the keyboard will produce capitals
when any letter is typed.
Figure 3-2 Keypad indicator
1. CAPS LOCK indicator
CAPS LOCK This indicator glows green when letter keys are
locked into their uppercase format.
Function keys: F1 … F12
The function keys (not to be confused with the special FN key) are the
twelve keys at the top of your keyboard - these keys function differently
from other keys.
F1 through F12 are called function keys because they execute
programmed functions when pressed and, when used in combination with
the FN key, those keys marked with icons also execute specific functions
on the computer.
User's Manual
3-2
Soft keys: FN key combinations
The FN (function) is used in combination with other keys to form soft keys.
Soft keys are key combinations that enable, disable or configure specific
features.
Please note that some software may disable or interfere with soft-key
operations, and that the soft-key settings are not restored when the
computer returns from Sleep Mode.
Hot key functions
Hot key functions let you enable or disable certain features of the
computer. The Hot key functions can be performed using either the Hot
Key Cards or by pressing the associated Hot keys.
You can configure the Function Keys Mode by selecting the "Special
function mode" or "Standard F1-F12 mode". Please refer to the HW Setup
section in Chapter 4, Utilities & Advanced Usage.
Hot Key Cards
The Hot Key Cards are normally hidden from view.
To use the Hot Key Cards:
1. Start the TOSHIBA Cards using the following methods:
Press and hold the FN key (in Standard F1-F12 mode).
Press the associated Hot key (in Special function mode).
2. Select the desired option.
The selected Card is displayed full-size with its available options
below it. All other Cards are again hidden from view.
To use a Hot Key Card using a hot key in Standard F1-F12 mode:
1. Press and hold the FN key.
2. Press the hot key associated with the desired function. The associated
hot key card appears at the top of the screen with its available options
below it.
3. To cycle through the displayed options, hold down FN and press the
hot key repeatedly. Release the FN key when the desired option is
selected.
For more information, please refer to the TOSHIBA Flash Cards Help file.
To access this help, click Start -> All Programs -> TOSHIBA -> Tools &
Utilities -> Flash Cards. In the Settings for Flash Cards window, click
the Help button.
User's Manual
Hot keys
This section describes the associated functions of the hot keys.
3-3
Special
function mode
Standard F1F12 mode
Function
F1 FN + F1 Launches the help file supplied with
the software.
F2 FN + F2 Decreases the computer's display
panel brightness in individual steps.
F3 FN + F3 Increases the computer's display
panel brightness in individual steps.
F4 FN + F4 Changes the active display device.
To use a simultaneous mode, you
must set the resolution of the internal
display panel to match the resolution
of the external display device.
F5 FN + F5 Enables or disables the Touch Pad.
F6 FN + F6 Moves media backward.
F7 FN + F7 Plays or pauses media playback.
F8 FN + F8 Moves media forward.
F9 FN + F9 Decreases the computer's volume.
F10 FN + F10 Increases the computer's volume.
F11 FN + F11 Turns the sound on or off.
User's Manual
F12 FN + F12 Switches the active wireless devices.
FN + 1 FN + 1 Reduces the icon size on the desktop
or the font sizes within one of the
supported application windows.
FN + 2 FN + 2 Enlarges the icon size on the desktop
or the font sizes within one of the
supported application windows.
FN + Space FN + Space Changes the display resolution.
FN + FN +
Turns the keyboard backlight on or
off. This function is supported with
some models.
FN Sticky key
You can use the TOSHIBA Accessibility Utility to make the FN key sticky,
that is, you can press it once, release it, and then press an "F Number"
key. To start the TOSHIBA Accessibility utility, click Start -> All Programs
-> TOSHIBA -> Tools & Utilities -> Accessibility.
3-4
Windows special keys
The keyboard provides two keys that have special functions in Windows,
the Windows Start Button key activates the Start menu while the
application key has the same function as the secondary (right) mouse
button.
This key activates the Windows Start menu.
This key has the same function as the secondary (right) mouse button.
TOSHIBA VIDEO PLAYER for Cinema
Please be aware of the following limitations when you use the TOSHIBA
VIDEO PLAYER:
Notes on use
This software can only be used on Windows 7.
This software can playback MPEG2, MP4 and WTV files. Playback
may not function properly if you use the files other than these types. It
also supports the playback of DVD-Video and DVD-VR (via an
optional external optical disc drive).
Frame dropping, audio skipping or out of sync audio and video may
occur during playback of some DVD-Video titles.
Close all other applications when using the TOSHIBA VIDEO
PLAYER. Do not open any other applications or carry out any other
operations during video playback. Playback may stop or not function
properly in some situations.
Unfinalized DVDs created on home DVD recorders may not be
playable on the computer.
Use DVD-Video discs with a region code which is either "the same as
the factory default setting" (if applicable) or "ALL".
Do not playback video while watching or recording television programs
using other applications. Doing so may cause DVD-Video playback or
television program recording errors. In addition, if prescheduled
recording starts during DVD-Video playback it may cause DVD-Video
playback or television program recording errors. Please view DVDVideo during times when there is no recording prescheduled.
The resume function cannot be used with some discs on the
TOSHIBA VIDEO PLAYER.
The screen saver is disabled during video playback using the
TOSHIBA VIDEO PLAYER. The computer will not automatically go
into Hibernation, Sleep, or shut-down mode.
Do not configure the Display automatic power off function to run while
the TOSHIBA VIDEO PLAYER is running.
User's Manual
3-5
Do not switch to Hibernation or Sleep Mode when running the
TOSHIBA VIDEO PLAYER.
Do not lock the computer using the Windows logo ( ) + L keys
when running the TOSHIBA VIDEO PLAYER.
The TOSHIBA VIDEO PLAYER does not have a parental control
function.
In order to protect copyrights, the Windows Print Screen function is
disabled when TOSHIBA VIDEO PLAYER is running.
(Print Screen functions are disabled even when running other
applications besides TOSHIBA VIDEO PLAYER and when TOSHIBA
VIDEO PLAYER is minimized.) Please close the TOSHIBA VIDEO
PLAYER to use the Print Screen function.
Carry out the installation/uninstallation of the TOSHIBA VIDEO
PLAYER under a user account with administrator rights.
Do not change Windows Users while TOSHIBA VIDEO PLAYER is
running.
For some DVD-Video discs, using the control window to change the
audio track will also change the subtitle track.
Display Devices & Audio
TOSHIBA VIDEO PLAYER will only run when "Colors" is set to "True
Color (32 bit)". Click Start -> Control Panel -> Appearance and
Personalization -> Display -> Adjust resolution, click "Advanced
settings", select "Monitor" tab, set "colors" to "True color (32 bit)".
If the DVD-Video image is not displayed on an external display or
television, stop the TOSHIBA VIDEO PLAYER, and change the
screen resolution. To change the screen resolution, click Start ->
Control Panel -> Appearance and Personalization -> Display ->
Adjust resolution. However, video cannot be output to some external
displays and televisions due to output or playback conditions.
The DVD-Video can be played only on internal LCD displays or
external display. In Clone mode (Dual View), TOSHIBA VIDEO
PLAYER may not function properly.
Do not change the screen resolution while running the TOSHIBA
VIDEO PLAYER.
Do not change the display device while running the TOSHIBA VIDEO
PLAYER.
Starting TOSHIBA VIDEO PLAYER for Cinema
Use the following procedure to start TOSHIBA VIDEO PLAYER for
Cinema.
1.
Load a DVD-Video in the external optical disc drive while Windows® 7
is running.
When a DVD-Video disc is set in the external DVD drive, if the
application selection screen appears, select Play DVD movie (using
User's Manual
3-6
TOSHIBA VIDEO PLAYER) to launch the TOSHIBA VIDEO PLAYER
for Cinema.
2. Select Start -> All Programs -> TOSHIBA -> Media &
Entertainment -> TOSHIBA VIDEO PLAYER to start TOSHIBA
VIDEO PLAYER for Cinema.
Operating TOSHIBA VIDEO PLAYER for Cinema
Notes on Using TOSHIBA VIDEO PLAYER for Cinema.
Screen display and available features may vary amongst DVD-Videos
and scenes.
If the menu is opened in the Display Area using the Control window's
Top Menu or Menu buttons and mouse menu operations may not be
able to be used.
Open TOSHIBA VIDEO PLAYER Manual
TOSHIBA VIDEO PLAYER features and instructions are explained in
details in TOSHIBA VIDEO PLAYER Manual.
Use the following procedure to open TOSHIBA VIDEO PLAYER Manual.
Press F1 key when TOSHIBA VIDEO PLAYER is launched and click the
Help button.
3D Playback on an External 3D Device
3D playback on an external 3D device feature is only provided with some
models.
Effect of 3D can be shown only on an external 3D devices connected via
an HDMI output. It cannot be shown on the internal display. In order for 3D
playback to work on external display/TV, you need a 3D enabled display/
TV that has an HDCP compliant HDMI port.
3D playback feature supports the follwing resolutions:1920x1080 24Hz and
1280x720 60Hz
Please change the Screen Resolution to one of the above before using 3D
playback function.
Important Safety Information for 3D Function
Please refrain from or stop viewing if you feel ill or experience
discomfort before or while watching 3D video images.
Please refrain from viewing 3D video images if you experience
convulsions, photosensitivity reaction, or heart disease.
User's Manual
3-7
Due to the possibility of impact on vision development, viewers of 3D
video images should be aged 6 or older. Children and teenagers may
be more susceptible to health issues associated with viewing in 3D
and should be closely supervised to avoid prolonged viewing without
rest.
Avoid use of the 3D function when under the influence of alcohol.
Please read the user’s manual that comes with the computer carefully
before using the 3D playback function.
The 3D effect differs between individuals.
Notes on 3D Playback for TOSHIBA VIDEO PLAYER
TOSHIBA VIDEO PLAYER for Cinema has 3D playback function, which
can playback 3D video content, and 2D home video content (DVD or video
file) in 3D using real-time 2Dto3D conversion.
Effect of 3D can be shown only on an external 3D devices connected
via an HDMI output. It cannot be shown on the internal display.
The 2Dto3D conversion function uses TOSHIBA's original algorithm to
apply a 3D effect to your own 2D videos. However, note that this
function does not provide the same video content as a video originally
provided in 3D, and does not create a new video in the 3D format but
only plays 2D videos in a 3D like mode.
The 2Dto3D conversion function is meant for the enjoyment of your
own 2D home video and other 2D contents you created, in 3D
according to your personal preferences.
The “TOSHIBA VIDEO PLAYER” is set by default in the 2D format. By
pressing the 2Dto3D conversion function button, you decide to
activate the 2Dto3D conversion function and therefore decide to watch
your 2D content in 3D. The “TOSHIBA VIDEO PLAYER” will not run
the 2Dto3D conversion function automatically. Please see the
warnings in this section as regard to potential copyright infringement
and confirm you have any necessary authorization.
The “TOSHIBA VIDEO PLAYER” is intended for playing DVD-Video,
DVD-VR and video files and for viewing 2D home video content in 3D.
The 3D playback of any video content not created by the user may
require the permission of third parties, where such content is protected
by copyright. The protection of intellectual property rights is essential
for TOSHIBA. In this respect, TOSHIBA underlines that the Player
should not be used in a manner infringing such rights. It is your
responsibility to ensure that you do not infringe any applicable
intellectual property laws when you decide to use the Player and,
more specifically, the 2Dto3D conversion function of the “TOSHIBA
VIDEO PLAYER”.
Some functions are not functionable during 3D playback. In such
cases, any corresponding buttons will be disabled.
User's Manual
3-8
You may experience some time lag if you perform any of the following
operations when the “Video Display Window” is at full-screen size.
Bring up windows such as [Right-Click Menu], [Settings Window],
[Title/Chapter Search], [File Select] or [Error Message].
Operate on Windows
Operate on other applications
Please make sure AC adapter is used when playing with the enabled
3D playback feature.
3D playback occurs only in full-screen size. When you enable 3D
playback, the “Video Display Window” automatically enlarges to
fullscreen size.
In order for 3D playback to work on external display/TV, you need a
3D enabled display/TV that has an HDCP compliant HDMI port.
3D video content can only be displayed on external display using
HDMI "with 3D".
The 3D effect differs among individuals.
Viewing 3D playback may cause discomfort. In this case, please stop
viewing and consult your doctor.
Please consider if it is suitable or a need for time limit before allowing
your child to watch a 3D content.
Depending on the lighting condition of your room, you may experience
some flickerings when you have the 3D glasses on.
Upconvert and 3D Playback functions cannot be used at the same
time. Switching to 3D playback while upconvert is running will cause
the upconvert function to switch off automatically.
Depending on the video content, it might not be able to playback in
3D.
Only Side-by-Side and Interleave 3D video formats are supported for
playback of 3D video content.
Wireless communications
The computer’s wireless communication function supports some wireless
communication devices.
Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a
microwave oven or in areas subject to radio interference or magnetic
fields. Interference from a microwave oven or other source can disrupt
Wi-Fi or Bluetooth operation.
Turn all wireless functionalities off when near a person who may have
a cardiac pacemaker implant or other medical electric device. Radio
waves may affect pacemaker or medical device operation, possibly
resulting in serious injury. Follow the instruction of your medical device
when using any wireless functionality.
User's Manual 3-9
Always turn off wireless functionality if the computer is near automatic
control equipment or appliances such as automatic doors or fire
detectors. Radio waves can cause malfunction of such equipment,
possibly resulting in serious injury.
It may not be possible to make a network connection to a specified
network name using the ad hoc network function. If this occurs, the
new network (*) will have to be configured for all computers connected
to the same network in order to re-enable network connections.
* Please be sure to use new network name.
Wireless LAN
The Wireless LAN is compatible with other LAN systems based on Direct
Sequence Spread Spectrum / Orthogonal Frequency Division Multiplexing
radio technology that complies with the IEEE802.11 Wireless LAN
standard.
Frequency Channel Selection of 5GHz for IEEE 802.11a or/and
IEEE802.11n
Frequency Channel Selection of 2.4GHz for IEEE 802.11b/g or/and
IEEE802.11n
Roaming over multiple channels
Card power management
Wired Equivalent Privacy (WEP) data encryption based on an 128-bit
encryption algorithm
Wi-Fi Protected Access™ (WPA™)
The transmission speed over the Wireless LAN, and the distance over
which the Wireless LAN can reach, may vary depending on surrounding
electromagnetic environment, obstacles, access point design and
configuration, client design and software/hardware configurations. The
transmission rate described is the theoretical maximum speed as specified
under the appropriate standard - the actual transmission speed will be
lower than the theoretical maximum speed.
User's Manual
Setting
1. Please make sure that the Wireless Communication function is on.
2. Click Start -> Control Panel -> Network and Internet -> Network
and Sharing Center.
3. Click Set up a new connection or network.
4. Follow the wizard. You will need the name of the wireless network
together with security settings. Consult the documentation
accompanied with your router or ask your wireless network
administrator for the settings.
3-10
Security
TOSHIBA strongly recommend that you enable encryption
functionality, otherwise your computer will be open to illegal access by
an outsider using a wireless connection. If this occurs, the outsider
may illegally access your system, eavesdrop, or cause the loss or
destruction of stored data.
TOSHIBA is not liable for the loss of data due to eavesdropping or
illegal access through the wireless LAN and the damage thereof.
Card Specifications
Form Factor PCI Express Mini Card
Compatibility IEEE 802.11 Standard for Wireless LANs
Wi-Fi (Wireless Fidelity) certified by the WiFi Alliance. The "Wi-Fi CERTIFIED" logo is a
certification mark of the Wi-Fi Alliance.
Network Operating
Microsoft Windows Networking
System
Media Access
Protocol
CSMA/CA (Collision Avoidance) with
Acknowledgment (ACK)
Radio Characteristics
Radio Characteristics of Wireless LAN module may vary according to:
Country/region where the product was purchased
Type of product
Wireless communication is often subject to local radio regulations.
Although Wireless LAN wireless networking products have been designed
for operation in the license-free 2.4GHz and 5GHz band, local radio
regulations may impose a number of limitations to the use of wireless
communication equipment.
Radio Frequency Band 5GHz (5150-5850 MHz) (Revision a
and n)
Band 2.4GHz (2400-2483.5 MHz) (Revision
b/g and n)
User's Manual
The range of the wireless signal is related to the transmit rate of the
wireless communication. Communications at lower transmit range may
travel larger distances.
The range of your wireless devices can be affected when the
antennas are placed near metal surfaces and solid high-density
materials.
Range is also impacted due to "obstacles" in the signal path of the
radio that may either absorb or reflect the radio signal.
3-11
Bluetooth wireless technology
Some computers in this series have Bluetooth wireless communication
function which eliminates the need for cables between electronic devices
such as computers, printers and mobile phones. When it is enabled,
Bluetooth provides the wireless personal area network environment which
is safe and trustworthy, that is quick and easy.
You cannot use the computer's built-in Bluetooth functions and an external
Bluetooth adaptor simultaneously. For reference, Bluetooth wireless
technology has the following features:
Worldwide operation
The Bluetooth radio transmitter and receiver operate in the 2.4GHz band,
which is license-free and compatible with radio systems in most countries
in the world.
Radio links
You can easily establish links between two or more devices, with these
links being maintained even if the devices are not within a line-of-sight of
each other.
Security
Two advanced security mechanisms ensure a high level of security:
Authentication prevents access to critical data and makes it impossible
to falsify the origin of a message.
Encryption prevents eavesdropping and maintains link privacy.
User's Manual
Bluetooth Stack for Windows by TOSHIBA
Please note that this software is specifically designed for the following
operating systems:
Windows
Information regarding the use of this software with these operating systems
is listed below, with further details being contained with the electronic help
files supplied with the software.
This Bluetooth Stack is based on the Bluetooth specification, depending on
the model you purchased. However, TOSHIBA cannot confirm the
compatibility between any computing products and/or other electronic
devices that use Bluetooth, other than TOSHIBA notebook computers.
Release Notes related to the Bluetooth Stack for Windows
by TOSHIBA
1. Fax application software: Please be aware that there is some fax
application software that you cannot use on this Bluetooth Stack.
3-12
2. Multi-user considerations: The use of Bluetooth is not supported in a
Product Support:
The latest information regarding operating system support, language
support or available upgrades can be found on our web site http://
www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or
www.pcsupport.toshiba.com in the United States.
LAN
The computer has built-in support for Ethernet LAN (10 megabits per
second, 10BASE-T) or Fast Ethernet LAN (100 megabits per second,
100BASE-TX).
This section describes how to connect/disconnect to a LAN.
LAN cable types
multi-user environment. This means that, when you use Bluetooth,
other users that are logged into the same computer will not be able to
use this type of functionality.
The Wake-up on LAN function consumes power even when the
system is off. Leave the AC adaptor connected while using this
feature.
The Link speed (10/100 megabits per second) changes automatically
depending on the network conditions (connected device, cable or
noise and so on).
The computer must be configured properly before connecting to a LAN.
Logging onto a LAN using the computer’s default settings could cause a
malfunction in LAN operation. Check with your LAN administrator regarding
set-up procedures.
If you are using Fast Ethernet LAN (100 megabits per second, 100BASETX), be sure to connect with a CAT5 cable or higher. You cannot use a
CAT3 cable.
If you are using Ethernet LAN (10 megabits per second, 10BASE-T), you
can connect with a CAT3 or higher cable.
Connecting the LAN cable
To connect the LAN cable, follow the steps as detailed below:
Connect the AC adaptor before connecting the LAN cable. The AC
adaptor must remain connected during LAN use. If you disconnect the
AC Adaptor while the computer is accessing a LAN, the system may
hang up.
User's Manual 3-13
Do not connect any other cable to the LAN jack except the LAN cable.
1
2
Otherwise, malfunctions or damage may occur.
Do not connect any power supplying device to the LAN cable that is
connected to the LAN jack. Otherwise, malfunctions or damage may
occur.
1. Turn off the power to all external devices connected to the computer.
2. Plug one end of the cable into the LAN jack. Press gently until you
hear the latch click into place.
1. LAN jack 2. LAN cable
3. Plug the other end of the cable into a LAN hub connector or router.
Check with your LAN administrator and hardware or software vendor
before using or configuring a network connection.
Optional devices
Optional devices can expand the computer's capabilities and its versatility.
This section describes the connection or installation of the following
devices:
Figure 3-3 Connecting the LAN cable
Cards/memory
Peripheral devices
Other
User's Manual
Memory media
Secure Digital™ (SD) Card (SD memory card, SDHC memory
card , SDXC memory card, miniSD Card, microSD Card)
Memory Stick™ (PRO™)
MultiMediaCard
HDMI device
Security lock
Optional TOSHIBA accessories
3-14
Memory media
The computer is equipped with a Memory media slot that can
accommodate some kinds of memory media with various memory
capacities so that you can easily transfer data from devices, such as digital
cameras and Personal Digital Assistants.
Keep foreign objects out of the Memory media slot. Never allow metal
objects, such as screws, staples and paper clips, to enter the Memory
media slot. Foreign metal objects can create a short circuit, which can
cause computer damage and fire, possibly resulting in serious injury.
This Memory media slot supports the following memory media.
Secure Digital (SD) Card (SD memory card, SDHC memory card,
SDXC memory card, miniSD Card, microSD Card)
Memory Stick™ (PRO™)
MultiMediaCard (MMC™)
Please note that an adaptor is required to use miniSD/microSD Card.
Please note that not all memory media have been tested and verified
to work correctly. Therefore, it is not possible to guarantee that all
memory media will operate properly.
The slot does not support Magic Gate functions.
Figure 3-4 Examples of memory media
Memory media
User's Manual
Secure Digital (SD) Card microSD card adaptor and
microSD card
MultiMediaCard (MMC) Memory Stick
This section provides the important safety precautions in order to handle
your memory media.
Points to note about the memory media card
SD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music
Initiative), which is a technology adopted to prevent unlawful copy or
playback of digital music. For this reason, you cannot copy or playback
3-15
protected material on another computer or other device, and you may not
reproduce any copyrighted material except for your personal enjoyment.
Below is a simple explanation for distinguishing SD memory cards from
SDHC and SDXC memory cards.
SD, SDHC and SDXC memory cards appear the same externally.
However, the logo on memory cards is different, so pay careful
attention to the logo when purchasing.
The SD memory card logo is ( ).
The SDHC memory card logo is ( ).
The SDXC memory card logo is (TM).
The maximum capacity of SD memory cards is 2GB. The maximum
capacity of SDHC memory cards is 32GB. The maximum capacity of
SDXC memory cards is 64GB.
Card Type Capacities
SD 8MB, 16MB, 32MB, 64MB, 128MB, 256MB,
512MB, 1GB, 2GB
SDHC 4GB, 8GB, 16GB, 32GB
SDXC 64GB
Memory media format
New media cards are formatted according to specific standards. If you wish
to reformat a media card, be sure to do so with a device that uses media
cards.
Media care
User's Manual
Formatting a memory media card
Memory media cards are sold already formatted in conformity to specific
standards. If you reformat a memory card, be sure to reformat it with a
device such as digital camera or digital audio player that uses the memory
cards, not with the format command provided within Windows.
Should you need to format all areas of the memory card, including the
protected area, you will need to obtain an appropriate application that
applies the copy protection system.
Observe the following precautions when handling a card.
Do not twist or bend cards.
Do not expose cards to liquids or store in humid areas or lay media
close to containers of liquid.
3-16
Do not touch the metal part of a card or expose it to liquids or let it get
dirty.
After using the card, return it to its case.
The card is designed so that it can be inserted only one way. Do not
try to force the card into the slot.
Do not leave a card partially inserted in the slot. Press the card until
you hear it click into place.
Set the write-protect switch to the lock position, if you do not want to
record data.
Memory cards have a limited lifespan, so it is important to backup
important data.
Do not write to a card if the battery power is low. Low power could
affect writing accuracy.
Do not remove a card while read/write is in progress.
For more details on using memory cards, see manuals accompanying the
cards.
About the write-protect
The memory media cards have a function for protect.
SD Card (SD memory card, SDHC memory card and SDXC memory
card)
Memory Stick (PRO)
Set the write-protect switch to the lock position, if you do not want to record
data.
Inserting a memory media
The following instructions apply to all types of supported media devices. To
insert a memory media, follow the steps as detailed below:
1. Turn the memory media so that the contacts (metal areas) are face
down.
2. Insert the memory media into the Memory media slot on the front of
the computer.
3. Press the memory media gently to ensure a firm connection is made.
User's Manual
3-17
Figure 3-5 Inserting a memory media
1
2
1. Memory media slot 2. Memory media
Make sure memory media is oriented properly before you insert it. If
you insert the media in wrong direction, you may not be able to
remove it.
When inserting memory media, do not touch the metal contacts. You
could expose the storage area to static electricity, which can destroy
data.
Do not turn the computer off or switch to Sleep Mode or Hibernation
Mode while files are being copied - doing so may cause data to be
lost.
Removing a memory media
The following instructions apply to all types of supported media devices. To
remove a memory media, follow the steps as detailed below:
1. Open the Safely Remove Hardware and Eject Media icon on the
Windows Taskbar.
2. Point to memory media and click the left Touch Pad control button.
3. Grasp the media and remove it.
Do not remove the memory media while the computer is in Sleep or
Hibernation Mode. The computer could become unstable or data in
the memory media could be lost.
Do not remove only the miniSD/microSD Card while leaving the
adaptor in the Memory media slot.
HDMI Device
An HDMI display device can be connected to the HDMI out port on the
computer. To connect the HDMI display device, follow the steps as detailed
below:
As the port operation of all HDMI (High-Definition Multimedia Interface)
display devices have not been confirmed, some HDMI display devices may
not function properly.
User's Manual 3-18
Connecting the HDMI out port
1
2
1. Plug one end of the HDMI cable into the HDMI in port of the HDMI
display device.
2. Plug the other end of the HDMI cable into the HDMI out port on your
computer.
Figure 3-6 Connecting the HDMI out port
1. HDMI out port 2. HDMI cable
Please do not plug/unplug an HDMI device under the following conditions:
The system is starting up.
The system is shutting down.
When you connect a television or external monitor to the HDMI port, the
display output device is set to HDMI.
When you unplug the HDMI cable and re-plug it, please wait at least 5
seconds before you re-plug the HDMI cable again.
When you change the display output device by hot key, the playback
device may not switch automatically. In this case, in order to set the
playback device to the same device as the display output device, please
adjust the playback device manually by the following steps:
1. Click Start -> Control Panel -> Hardware and Sound -> Sound.
2. In the Playback tab, select the playback device which you want to
switch to.
3. To use the internal speakers on your computer, select Speakers. To use
the television or the external monitor that you have connected to the
computer, select a different playback device.
4. Click the Set Default button if it is available.
5. Click OK to close the Sound dialog.
Settings for display video on HDMI
To view video on the HDMI display device, be sure to configure the
following settings otherwise you may find that nothing is displayed.
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3-19
Be sure to use the HotKey to select the display device before starting to
1
2
play video. Do not change the display device while playing video.
Do not change the display device under the following conditions.
While data is being read or written.
While communication is being carried out.
Select HD Format
To select the display mode, follow the steps as detailed below:
1. Click Start and click Control Panel.
2. Click Appearance and Personalization.
3. Click Display.
4. Click Change display settings.
5. Click Advanced settings.
6. Click List All Modes.
7. Select one of the mode at List All Modes.
Security lock
A security lock enables you to anchor your computer a desk or other heavy
object in order to help prevent unauthorized removal or theft. The computer
has a security lock slot on its left side into which you can attach one end of
the security cable, while the other end attaches to a desk or similar object.
The methods used for attaching security cables differ from product to
product. Please refer to the instructions for the product you are using for
more information.
Connecting the security lock
In order to connect a security cable to the computer, follow the steps as
detailed below:
1. Turn the computer so its left side faces you.
2. Align the security cable with the lock slot and secure it in place.
Figure 3-7 Security lock
User's Manual 3-20
1. Security lock slot
2. Security lock
Optional TOSHIBA Accessories
You are able to add a number of options and accessories in order to make
your computer even more powerful and convenient to use. For reference,
the following list details some of the items that are available from your
reseller or TOSHIBA dealer:
Universal AC Adaptor If you frequently use your computer at more than
one site, it may be convenient to purchase an
additional AC adaptor to be kept at each site in
order to remove the need to always carry the
adaptor with you.
Sound System
This section describes some of the audio control functions.
Volume Mixer
The Volume Mixer utility lets you control the audio volume for playback of
devices and applications under Windows.
To launch the Volume Mixer utility, right click the speaker icon on the
Taskbar, and select Open Volume Mixer from the sub menu.
To adjust the volume level of speakers or headphones, move the
Speakers slider.
To adjust the volume level of an application that you are using, move
the slider for the corresponding application.
Microphone Level
Follow the steps below to change the microphone recording level.
1. Right click the speaker icon on the Taskbar, and select Recording
2. Select Microphone, and click Properties.
3. On the Levels tab move the Microphone slider to increase or
If you feel the microphone volume level is inadequate, move the
Microphone Boost slider to a higher level.
SRS
SRS Premium Sound 3D™ provides the ultimate audio and entertainment
experience for all PC applications related to music, movies and games.
Utilizing SRS’ revolutionary 3D audio technology, SRS Premium Sound 3D
provides the most immersive and realistic listening experience unlike any
solution ever offered for a two speaker playback environment. SRS
Premium Sound 3D offers a wider surround effect and significantly more
natural positioning of audio for both 2D and 3D content and delivers
immersive surround complete with deep, rich enveloping bass and crystal
User's Manual
devices from the sub menu.
decrease the microphone volume level.
3-21
clear dialog. It also delivers high-frequency definition for crisp detail in any
listening environment, ensuring users a premium and natural entertainment
experience across any speaker configuration.
To access the utility, click Start -> All Programs -> SRS Labs -> SRS
Premium Sound 3D.
For more information, please refer to the help file.
Audio Enhancements
In order to apply the sound effects for your current speaker, follow the
steps below.
1. Right click on the Speakers icon on the Taskbar, and select
Playback devices from the sub menu.
2. Select Speakers, and click Properties.
3. On the Enhancements tab select the sound effects you would like,
and click Apply.
Realtek HD Audio Manager
You can confirm and change the audio configuration using the Realtek HD
Audio Manager. To launch the Realtek HD Audio Manager, click Start ->
Control Panel, select Large icons from View by, then click Realtek HD
Audio Manager.
When you first launch the Realtek HD Audio Manager, you will see two
device tabs. Speakers is the default output device. Microphone is the
default input device. To change the default device, click the Set Default
Device button under the chosen device tab.
User's Manual
Information
Click the Information button to view hardware information, software
information, and language setting.
Power Management
The audio controller in your computer can be turned off when the audio
function is not used. To adjust the configuration of audio power
management, click the Power Management button
When audio power management is enabled, the circle button at the
upper left of the Power Management is blue and convex.
When audio power management is disabled, the button is black and
concave.
.
Speaker Configuration
Click the Auto Test button to confirm the internal speakers or the
headphone sound is coming from the right direction.
3-22
Default Format
You can change the sample rate and bit depth of sound.
Video mode
Video mode settings are configured via the Screen Resolution dialog.
To open the Screen Resolution dialog, click Start -> Control Panel ->
Appearance and Personalization -> Display -> Change display
settings.
If you are running some applications (for example a 3D application or video
playback and so on), you may see some disturbance, flickering or frame
dropping on your screen.
If that occurs, adjust the resolution of display, lowering it until the screen is
displayed properly.
Disabling Windows Aero™ may also help correct this issue.
Computer Handling
This section explains computer handling and maintenance.
Cleaning the computer
To help ensure long, trouble-free operation, keep the computer free of dust
and dirt, and use care with all liquids around it.
Be careful not to spill liquids into the computer. If the computer does
get wet, turn the power off immediately and let the computer dry
completely - in these circumstance you should get the computer
inspected by an authorized service provider in order to assess the
scope of any damage.
Clean the plastics of the computer using a slightly water dampened
cloth.
You can clean the display screen by spraying a small amount of glass
cleaner onto a soft, clean cloth and then wiping the screen gently with
the cloth.
Never spray cleaner directly onto the computer or let liquid run into any part
of it. Never use harsh or caustic chemical products to clean the computer.
Moving the computer
While the computer is designed for flexible day-to-day usage you should
exercise a few simple precautions when moving it in order to help ensure
trouble-free operation.
Make sure all disk/disc activity has ended before moving the
computer.
User's Manual
3-23
Turn off (shut down) the computer.
Disconnect the AC adaptor and all peripherals before moving the
computer.
Close the display panel.
Do not pick up the computer by its display panel.
Before carrying your computer, shut it down, disconnect the AC
adaptor and allow it to cool down - a failure to follow this instruction
may result in minor heat injury.
Be careful not to subject the computer to impact or shock - a failure to
follow this instruction could result in damage to computer, computer
failure or loss of data.
Never transport your computer with any cards installed - this may
cause damage to either the computer and/or the card resulting in
product failure.
Always use a suitable carry case when transporting the computer.
When carrying your computer, be sure to hold it securely so that it
does not fall or hit anything.
Do not carry your computer by holding any of its protruding elements.
Heat dispersal
To protect against overheating, the processor is equipped with an internal
temperature sensor which activates a cooling fan or lowers the processing
speed if the computer's internal temperature rises to a certain level. You
are able to select whether to control this temperature by either turning on
the fan first, then if necessary lowering the processor speed, or by lowering
the processor speed first, then if necessary turning on the fan. Both of
these functions are controlled through the Power Options.
When the processor's temperature falls within normal range, the fan will be
turned off and the processor operation returned to its standard speed.
If the processor's temperature reaches an unacceptably high level with
either setting, the computer automatically shuts down to prevent any
damage. In this instance all unsaved data in memory will be lost.
User's Manual 3-24
Chapter 4
Utilities & Advanced Usage
This chapter describes the utilities and special features of this computer,
and the advanced usage of some utilities.
Utilities and Applications
This section describes the pre-installed utilities that come with the
computer and details how to start them. For further information on their
operation, you may refer to each utility's online manual, help files or
README.TXT file (if applicable).
TOSHIBA PC
Diagnostic Tool
TOSHIBA Hi-Speed
Start
The efficient performance might not be expected with multiple user
accounts registered.
Only startup from built-in HDD/SSD supports Hi-Speed Start Mode.
When system needs to be restarted because of Windows update,
drivers update or applications installation, please Shut down or
Restart accordingly. If not, those changes will not be reflected to the
system properly with Hi-Speed Start Mode.
When setting password (e.g. user password, HDD password), please
enter it using keyboard.
When the system is booting in Hi-Speed Start Mode, there are some
limitations on the settings at BIOS Setup. If it is required to use BIOS
Setup, please do not use Hi-Speed Start Mode. Please execute BIOS
Setup after Windows shut down.
Before using Hi-Speed Start Mode, please finish all the running
programs.
If you set the boot-up certification (single sign-on) on the model
featured with a fingerprint authentication, a fingerprint (or password) is
required again at the login phase.
The TOSHIBA PC Diagnostic Tool will display
basic system configuration information and allow
the functionality of some of the computer's builtin hardware devices to be tested.
Hi-Speed Start Mode can make the computer
start up faster than it would start up after a
system shutdown.
User's Manual 4-1
TOSHIBA Password
Utility
The TOSHIBA Password utility allows you to set
a password in order to restrict access to the
computer.
HW Setup This utility allows you to customize your
hardware settings according to the way you work
with the computer and the peripherals you use.
TOSHIBA
Accessibility
The TOSHIBA Accessibility utility provides
support to movement impaired users when they
need to use the TOSHIBA Hot-key functions. In
use, the utility allows you to make the FN key
"sticky", that is you can press it once, release it,
and they press one of the Function keys in order
to access its specific function. When set, the FN
key will remain active until another key is
pressed.
Bluetooth Stack for
Windows by Toshiba
This software enables communication between
the computer and external Bluetooth devices
such as printers and mobile phones.
Bluetooth functions cannot be used in models
that do not have a Bluetooth module installed.
TOSHIBA Assist TOSHIBA Assist is a graphical user interface that
provides access to specific tools, utilities and
applications that make the use and configuration
of the computer easier.
To access this utility, click Start -> All Programs
-> TOSHIBA -> Support & Recovery ->
TOSHIBA Assist.
TOSHIBA eco Utility This computer is equipped with "eco mode". This
mode slightly lowers performance of some
devices to reduce electric power consumption.
You can realize measurable power savings by
using it continuously. TOSHIBA eco Utility helps
you monitor your power savings by showing
approximate real time power consumption.
Furthermore, it shows approximate accumulated
power consumption and approximate
accumulated power savings when using eco
mode daily, weekly, and monthly. You can track
power savings by using eco mode continuously.
To access this utility, click Start -> All Programs
-> TOSHIBA -> Tools & Utilities -> eco Utility.
User's Manual 4-2
TOSHIBA HDD/SSD
Alert Utility
This utility includes wizard functions to monitor
the Disk Drive operating status and execute the
system backup.
To access the utility, click Start -> All Programs
-> TOSHIBA -> Support & Recovery -> HDD
SSD Alert.
TOSHIBA Service
Station
This application allows your computer to
automatically search for TOSHIBA software
updates or other alerts from TOSHIBA that are
specific to your computer system and its
programs. When enabled, this application
periodically transmits to our servers a limited
amount of system information, which will be
treated in strict accordance with the rules and
regulations as well as applicable data protection
law.
To access this utility, click Start -> All Programs
-> TOSHIBA -> Support & Recovery ->
Service Station.
TOSHIBA Sleep Utility This utility is able to either enable or disable the
following functions:
Sleep and Charge: By connecting to the
USB port, devices such as digital audio
players are able to charge, even when the
computer is in Standby/Sleep Mode,
Hibernation Mode or shutdown state.
To access this utility, click Start -> All Programs
-> TOSHIBA -> Tools & Utilities -> Sleep
Utility.
TOSHIBA Split Screen
Utility
This utility enables you to create multiple display
zones on a screen and to fit the active windows
to within those zones.
You can quickly access this utility by clicking the
utility icon on the task bar.
For more information, please refer to the
TOSHIBA Split Screen Utility Help.
TOSHIBA Media
Controller
This application allows you to control your music,
pictures and videos by streaming content to any
compatible device in your home.
To access this utility, click Start -> All Programs
-> TOSHIBA -> Media & Entertainment ->
TOSHIBA Media Controller.
For more information, please refer to the
TOSHIBA Media Controller Help.
User's Manual 4-3
TOSHIBA Resolution+
Plug-in for Windows
Media Player
You may not have all the software listed above depending on the model
you purchased.
Special features
The following features are either unique to TOSHIBA computers or are
advanced features which make the computer more convenient to use.
Access each function using the following procedures.
*1
To access the Power Options, click Start -> Control Panel -> System
and Security -> Power Options.
Hot keys Hot keys are specific key combinations that let
Display automatic
power off
HDD automatic power
off
System automatic
Sleep/Hibernation
Mode
Power on password Two levels of password security, supervisor and
*1
*1
*1
The plug-in lets you upconvert wmv and mp4
videos on Windows Media Player.
For more information, please refer to the
TOSHIBA Resolution+ Plug-in for Windows
Media Player Help.
To access it, click Start -> All Programs ->
TOSHIBA -> Media & Entertainment ->
TOSHIBA Resolution+ Plug-in for Windows
Media Player - Help.
you quickly change the system configuration
directly from the keyboard without running a
system program.
This feature automatically cuts off power to the
computer's display panel when there is no
keyboard input for a specified time, with power
being restored the next time a key is pressed.
This can be specified in the Power Options.
This feature automatically cuts off power to the
hard disk drive when it is not accessed for a
specified time, with power being restored when
the hard disk drive is next accessed. This can be
specified in the Power Options.
This feature automatically shuts down the system
into either Sleep Mode or Hibernation Mode
when there is no input or hardware access for a
specified time. This can be specified in the Power
Options.
user, are available to prevent unauthorized
access to your computer.
User's Manual 4-4
Intelligent power
supply
*1
A microprocessor in the computer's intelligent
power supply detects the battery's charge,
automatically calculates the remaining battery
capacity and protects electronic components
from abnormal conditions such as a voltage
overload from the AC adaptor. This can be
specified in the Power Options.
*1
Battery save mode
This feature lets you configure the computer in
order to save battery power. This can be
specified in the Power Options.
*1
Panel power on/off
This feature automatically turns power to the
computer off when the display panel is closed,
and turns it back on when the display panel is
opened. This can be specified in the Power
Options.
Low battery
automatic Hibernation
*1
Mode
When battery power is exhausted to the point
that computer operation cannot be continued, the
system automatically enters Hibernation Mode
and shuts itself down. This can be specified in
the Power Options.
Heat dispersal
*1
To protect against overheating, the processor
has an internal temperature sensor so that, if the
computer's internal temperature rises to a certain
level, the cooling fan is turned on or the
processing speed is lowered. This can be
specified in the Power Options.
Hibernation Mode This feature lets you turn off the power to the
computer without exiting from your software. The
contents of main memory are automatically
saved to the Hard Disk Drive so that when you
next turn the power on again, you can continue
working right where you left off. Refer to the
Turning off the power section in Chapter 1,
Getting Started, for more details.
Sleep Mode If you have to interrupt your work, you can use
this feature to allow you to turn off power to the
computer without exiting from your software.
Data is maintained in the computer's main
memory so that when you next turn on the
power, you can continue working right where you
left off.
User's Manual 4-5
USB Wakeup function This function restores the computer from Sleep
Mode depending on the external devices
connected to the USB ports.
For example, if a mouse or USB keyboard is
connected to a USB port, clicking the mouse
button or pressing the keyboard will wakeup the
computer.
TOSHIBA PC Health
Monitor
The TOSHIBA PC Health Monitor application
proactively monitors a number of system
functions such as power consumption, battery
health and system cooling, informing you of
significant system conditions. This application
recognizes the system and individual component
serial numbers and will track specific activities
related to their usage.
Using the TOSHIBA Sleep Utility
The TOSHIBA Sleep Utility is used for changing settings of the following
function(s):
Sleep and Charge
Sleep and Music
It also displays the remaining battery capacity.
Sleep and Charge
User's Manual
Your computer can supply USB bus power (DC5V) to the USB port even
when the power of the computer is turned OFF. "Power OFF" includes
Sleep Mode, Hibernation Mode or shutdown state.
This function can be used for ports that support the Sleep and Charge
function.
The port with the icon ( ) has Sleep and Charge function.
You can use the Sleep and Charge function to charge certain USBcompatible external devices such as mobile phones or portable digital
music players.
However, the Sleep and Charge function may not work with certain
external devices even if they are compliant with the USB specification. In
those cases, turn the power of the computer ON to charge the device.
4-6
When Sleep and Charge function is enabled, USB bus power (DC5V)
will be supplied to compatible ports even when the power of the
computer is turned OFF. USB bus power (DC5V) is similarly supplied
to the external devices which are connected to the compatible ports.
However, some external devices cannot be charged solely by
supplying USB bus power (DC5V). As for the specifications of the
external devices, please contact the device manufacturer or check the
specifications of the external devices thoroughly before use.
Using the sleep and charge function to charge external devices will
take longer than charging the devices with their own chargers.
If Sleep and Charge function is enabled, the computer’s battery will
discharge during hibernation or when the computer is turned off. It is
recommended that you connect the AC adaptor to the computer when
enabling the Sleep and Charge function.
External devices connected to the USB bus power (DC5V) function
that interfaces with the power ON/OFF of the computer may always be
in an operational state.
When there is a current overflow of the external devices connected to
the compatible ports, USB bus power (DC5V) supply may be stopped
for safety reasons.
When Sleep and Charge function is enabled, the USB Wakeup
function does not work for compatible ports. In that case, if there is a
USB port that does not have the Sleep and Charge function, attach
the mouse or keyboard to it. If all USB ports have the Sleep and
Charge function, change to disable Sleep and Charge function. The
USB Wakeup function will now work, but the Sleep and Charge
function will be disabled.
Sleep and Charge function does not work if the computer loses the
power supply and then resume again, such as you unplug the AC
adapter and re-plug it.
Metal paper clips or hair pins/clips will generate heat if they come into
contact with USB ports. Do not allow USB ports to come into contact with
metal products, for example when carrying the computer in your bag.
Sleep and Music
Your can use your computer’s speaker for the portable audio device, even
when the power of the computer is turned OFF.
"Power OFF" includes Sleep Mode, Hibernation Mode or shutdown state.
The Microphone jack supports the Sleep and Music function.
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4-7
When Sleep and Music function is enabled, it is not possible to mute
sound from the speaker even by connecting headphones to the
Headphone jack. There is also no sound from the headphone.
When Sleep and Music function is enabled, it is possible to play sound
from the computer’s speaker by connecting an audio cable to the
Microphone jack.
When using the Sleep and Music function, connect the computer and
Audio device with an audio cable.
When using the Sleep and Music function, the volume level can not be
changed from the computer.
The volume adjustment and mute setting might be different between
Windows mode and Sleep and Music mode. Before connecting the
audio device to the computer, turn down the volume of the audio
device. Sound quality may also be different.
Starting the TOSHIBA Sleep Utility
To start the utility, click Start -> All Programs -> TOSHIBA -> Tools &
Utilities -> Sleep Utility.
Enabling Sleep and Charge
This utility can be used to enable and disable the Sleep and Charge
function.
Select the Enable Sleep and Charge check box to enable this function for
the compatible USB ports. The default state is disabled.
Power supply mode settings
Your computer has multiple charging modes so that many different USB
devices can be supported for Sleep and Charge function. Auto Mode
(Default) is suitable for a wide range of digital audio players.
However, determining which mode is suitable for your USB device is
unknown without trying. Try each mode, using the following procedure,
from Auto Mode to Alternate Mode to find the suitable mode for your USB
device to charge.
This function may not be able to be used with some connected external
devices even if the appropriate mode is selected. In this situation, clear the
"Enable Sleep and Charge" check box and stop using this function.
Enabling Sleep and Music
You can enable Sleep and Music by selecting the Enable Sleep and
Music check box and clicking the Apply button.
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4-8
Battery Settings
This utility can be used to specify the lower limit of remaining battery life for
Sleep and Charge. Move the slider bar to specify the lower limit. If the
remaining battery life falls below the setting, the Sleep and Charge function
will be stopped. Clearing the "Enable under Battery Mode" check box sets
the utility to only charge when the AC adaptor is connected.
TOSHIBA Password Utility
The TOSHIBA Password Utility provides two levels of password security:
User and Supervisor.
Passwords set by the TOSHIBA Password Utility function are different from
the Windows password.
User Password
To start the utility, point to or click the following items:
Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA
Assist -> SECURE -> User password
Please refer to the User Password section for further information.
Supervisor Password
If you set a Supervisor Password, some functions will be restricted when a
user logs on with the User Password. To set a Supervisor Password:
Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA
Assist -> SECURE -> Supervisor password
This utility lets you do the following:
Register or delete the Supervisor Password.
Specify restrictions for general users.
Starting the computer by password
If you have already registered a user password, there is one way to start
the computer:
Enter the password manually.
The password is necessary only if the computer was shut down in
Hibernation mode or boot mode, not in Sleep mode and Restart.
To enter a password manually, follow the steps as detailed below:
1. Turn on the power as described in Chapter 1, Getting Started. The
following message will appear in the screen:
Enter Password [ ]
User's Manual
4-9
At this point, the hotkeys do not work. They will function after you enter the
password.
2. Enter the Password.
3. Press ENTER.
If you enter the password incorrectly three times in a row, or if you don’t
enter the password within 1 minute, the computer shuts off. In this case,
some features that can power on the computer automatically (Wake-up on
LAN, Task Scheduler, etc) may not work. You must turn the computer back
on to retry password entry.
HW Setup
This section explains how to use the TOSHIBA HW Setup utility to
configure your computer, and provides information on settings for various
functions.
After you changed the settings of HWSetup, a dialog box may appear to
prompt you that the changes will take effect after the computer is restarted.
Make sure to restart your computer immediately to apply these changes.
Accessing HW Setup
To run the HW Setup utility, click Start -> All Programs -> TOSHIBA ->
Tools & Utilities -> HWSetup.
HW Setup window
The HW Setup window contains a number of tabs (General, Password,
Display, Boot Setting, Keyboard, USB, LAN and SATA) to allow specific
functions of the computer to be configured.
In addition there are also three buttons : OK, Cancel and Apply.
OK Accepts your changes and closes the HW Setup
window.
Cancel Closes the window without accepting your
changes.
Apply Accepts all your changes without closing the HW
Setup window.
Some options shown in grey are possible to confirm their status.
User's Manual 4-10
General
This window displays the BIOS/EC version and contains two buttons :
Default and About.
Default Return all HW Setup values to the factory
settings.
About Display the HW Setup version.
Setup
This field displays the installed BIOS Version, date and EC Version.
Password
This option allows you to set or reset the user password for power on.
User Password
Lets you register a new password or change/remove an existing password.
Not Registered Changes or remove the password (default).
Registered Selects the password. A dialogue box will appear
to allow you to set the password.
To enter a user password:
1. Select Registered to display the following prompt:
Enter Password:
Enter a password. The character string you enter is displayed as a
string of asterisk.
2. Click OK. The following message appears, allowing you to verify the
password.
Verify Password:
3. If character strings match, the password is registered. Click OK. If they
do not match, the following message appears. You must repeat from
step 1.
Entry Error!!!
To delete a user password:
1. Select Not Registered to display the following prompt:
Enter Password:
2. Enter the currently registered password. The character string you
enter is displayed as a string of asterisks.
User's Manual
4-11
3. Click OK. If the character string you enter matches the registered
password, the password option is reset and the display changes to
Not registered
If they do not match, the following message appears. You must repeat
from step 1.
Incorrect Password.
Owner String
This blank field is used to display a message when the password field is
displayed on startup. If a password is not registered the message will not
be shown.
Display
This tab lets you customize your computer’s display settings for either the
internal display or an external monitor.
Power On Display
This option allows you to select the display to be used when the computer
is started. Please note that this setting is only available on standard VGA
mode and is not available as part of the Windows Desktop properties.
Auto-Selected Selects an external monitor if one is connected
and the display panel is closed, otherwise, it
selects the internal display. (Default)
System LCD Only Selects the internal LCD, even if an external
monitor is connected.
User's Manual
Boot Setting
This function allows you to modify the boot settings.
Boot Priority Options
This tab allows you to set the priority for booting the computer. The Boot
Priority Options setting window will be displayed. Click the up and down
arrow buttons to adjust the priority.
You can override the settings and manually select a boot device by
pressing one of the following keys while the computer is booting:
N Selects the network.
1 Selects the built-in Hard Disk Drive.
C
Selects the CD-ROM*1.
M Selects the USB memory drive.
*1 The external optical disc drive will be used to start the computer when
there is a bootable disk contained in the drive.
4-12
To change the boot drive, follow the steps below.
1. Hold down F12 and boot the computer. when the TOSHIBA Leading
Innovation >>> logo screen appears, release the F12 key.
2. Use the up and down cursor keys to select the boot device you want
and press ENTER.
If a Supervisor Password has been set, manual boot device selection
functions may be restricted.
The boot device selection methods described above will not change the
boot priority settings that have been configured in HW Setup. In addition, if
you press a key other than one of those listed, or if the selected device is
not installed, the system will continue to boot according to the current and
available settings in HW Setup.
Boot speed
This feature allows you to select system boot-up speed.
Fast Reduces system boot-up time. System can boot
only from the built-in HDD and only internal LCD
and keyboard are supported during the boot
process.
Normal System boots up at normal speed. (Default)
Panel Open - Power On
This feature allows you to change the Panel Open - Power On setting.
Enabled Enables the Panel Open - Power On function.
When you open the display panel while your
computer is turned off, the system will boot up
automatically.
Disabled Disables the Panel Open - Power On function.
(Default)
User's Manual
The Panel Open - Power On feature is supported with some models.
Keyboard
This tab allows you to set conditions for the Keyboard.
Function Keys mode (without pressing FN first)
This feature allows you to configure the Function Keys Mode. For the Hot
key functions can be performed, please refer to the Hot keys section in
Chapter 3, Operating Basics.
4-13
Special function
mode
Press the function key by itself to use special
functions. Hold FN first to use standard F1-F12
functions.
Standard F1-F12
mode
Press the function key by itself to use standard
F1-F12 functions. Hold FN first to use special
functions.
Wake-up on Keyboard
When this feature is enabled, and the computer is in Sleep Mode, you can
turn on the system by pressing any key. However, please be aware that
this option will only work with the internal keyboard and only when the
computer is in Sleep Mode.
Enabled Enables the Wake-up on Keyboard function.
Disabled Disables the Wake-up on Keyboard function.
(Default)
USB
Legacy USB Support
Use this option to enable or disable USB Legacy Emulation. If your
operating system does not support USB, you can still use a USB mouse
and keyboard by setting the Legacy USB Support item to enabled.
Enabled Enables the USB Legacy Emulation. (Default)
Disabled Disables the USB Legacy Emulation.
Internal USB 3.0 controller
Use this option to enable or disable the internal USB 3.0 controller. If
Disabled is selected, the internal USB 3.0 port(s) on the computer will
work as USB 2.0 port(s), which will save power.
Enabled Enables the internal USB 3.0 controller. (Default)
Disabled Disables the internal USB 3.0 controller.
LAN
Wake-up on LAN
This feature lets the computer's power be turned on from shutdown when it
receives a wake-up packet (Magic packet) from the LAN.
The Wake-up on LAN function consumes power even when the
system is off. Leave the AC adaptor connected while using this
feature.
User's Manual 4-14
Regarding Wake-up on LAN from sleep or hibernation, you must
check the "Allow the device to wake the computer" check box within
the LAN Device properties. (This feature does not effect the Wake-up
on LAN from sleep or hibernation.)
Power will be automatically turned on when a signal is received from an
administrator's computer which is connected via a network.
The following settings can be changed when the Built-in LAN is Enabled.
Connect the AC adaptor when using the Wake-up on LAN function. The
battery retention time will be shorter than the times listed in this manual
when this function is enabled.
Enabled Enables Wake-up on LAN from shutdown.
Disabled Disables Wake-up on LAN from shutdown.
(Default)
Built-in LAN
This feature enables or disables the Built-in LAN.
Enabled Enables Built-in LAN functions. (Default)
Disabled Disables Built-in LAN functions.
SATA
This feature allows you to set conditions for SATA.
SATA Interface setting
This feature allows you to set SATA interface setting.
Performance Let HDD/SSD work with maximum performance.
(Default)
Battery life Let HDD/SSD work with battery life mode. If this
setting is selected, this caused performance
down.
TOSHIBA PC Health Monitor
The TOSHIBA PC Health Monitor application proactively monitors a
number of system functions such as power consumption, battery health
and the system cooling, informing you of significant system conditions. This
application recognizes the system and individual component serial
numbers, and will track specific activities related to the computer and their
usage.
The collected information includes device operation time and number of
actuations or status changes (i.e.: number of power button and FN key
combination uses, AC adaptor, battery, LCD, fan, HDD, sound volume,
User's Manual
4-15
wireless communication functionalities and USB information), date of initial
system use, and also computer and device usage (i.e.: power settings,
battery temperature and recharging, CPU, memory, backlight illumination
time, and temperatures for various devices). The stored data uses a very
small portion of the total hard disk capacity, approximately 10MB or less
per year.
This information is used to identify and provide a notification of system
conditions which may effect the performance of your TOSHIBA computer. It
may also be used to help diagnose problems should the computer require
service by TOSHIBA or TOSHIBA's authorized service providers.
Additionally, TOSHIBA may also use this information for quality assurance
analysis.
Subject to the use restrictions above, the HDD data logged may be
transferred to entities located outside of your country or region of residence
(e.g., European Union). Those countries may or may not have the same
data protection laws or data protection levels as required by your home
country or region.
Once enabled, you may disable the TOSHIBA PC Health Monitor at any
time by uninstalling the software via Uninstall a program in the Control
Panel. Doing so will automatically delete all collected information from the
HDD.
The TOSHIBA PC Health Monitor software does not extend or modify
TOSHIBA's obligations under its standard limited warranty in any way.
TOSHIBA's standard limited warranty terms and limitations apply.
Starting the TOSHIBA PC Health Monitor
User's Manual
The TOSHIBA PC Health Monitor can be started using the following
methods:
Click Start -> All Programs -> TOSHIBA -> Support & Recovery ->
PC Health Monitor.
Click the icon ( ) in the notification area, then click the Enable PC
Health Monitor... message the first time you run the application and
Run PC Health Monitor... every time thereafter.
No matter which method is used, the TOSHIBA PC Health Monitor
explanation screen will be displayed.
Clicking Next will display the "PC Health Monitor Software Notice &
Acceptance" screen. Please carefully read the information displayed.
Selecting ACCEPT and clicking OK will enable the program. By enabling
the TOSHIBA PC Health Monitor software, you agree with these terms and
conditions and to the use and sharing of the collected information. Once
the program is enabled, the TOSHIBA PC Health Monitor screen is
displayed, and the program will begin monitoring system functions and
collecting information.
4-16
If a TOSHIBA PC Health Monitor message is displayed.
A message will be displayed if any changes which may interfere with the
operation of the program are detected. Follow the instructions displayed on
screen in the message.
System Recovery
There is a hidden partition allocated on the Hard Disk Drive for the System
Recovery Options in the event of a problem.
You can also create recovery media and restore the system.
The following items will be described in this section:
System Recovery Options
Creating Recovery Media
Restoring the pre-installed software from your created Recovery
Media
Restoring the pre-installed software from the Recovery Hard Disk
Drive
Ordering Recovery Discs from TOSHIBA
System Recovery Options
The System Recovery Options feature is installed on the hard disk when
shipped from the factory. The System Recovery Options menu includes
tools to repair startup problems, run diagnostics or restore the system.
See the Windows Help and Support content for more information about
Startup Repair.
The System Recovery Options can also be run manually to repair
problems.
The procedure is as follows. Follow the instructions shown on the onscreen menu.
1. Turn off the computer.
2. While holding the F8 key, turn on the computer.
3. The Advanced Boot Options menu will be displayed. Use the arrow
keys to select Repair Your Computer and press ENTER.
4. Follow the on-screen instructions.
Check your Windows
system (including the system image backup feature).
®
manual for more information on backing up your
Creating Recovery Media
This section describes how to create Recovery Media.
User's Manual
4-17
Be sure to connect the AC adaptor when you create Recovery Media.
Be sure to close all other software programs except the Recovery
Media Creator.
Do not run software such as screen savers which can put a heavy
load on the CPU.
Operate the computer at full power.
Do not use power-saving features.
Do not write to the media when the virus check software is running.
Wait for it to finish, then disable virus detection programs including any
software that checks files automatically in the background.
Do not use utilities, including those intended to enhance Hard Disk
Drive access speed. They may cause unstable operation and damage
data.
Do not shut down/log off or Sleep/Hibernate while writing or rewriting
the media.
Set the computer on a level surface and avoid places subjected to
vibrations such as airplanes, trains, or cars.
Do not use on an unstable surface such as a stand.
You can use disc media when you connected the external Optical Disc
Drive.
A recovery image of the software on your computer is stored on the Hard
Disk Drive, and can be copied to either disc media or USB Flash Memory
by using the following steps:
1. Select either blank disc or USB Flash Memory.
The application will allow you to choose from a variety of different
media onto which the recovery image can be copied including disc
media and USB Flash Memory.
Please note that some of the disc media may not be compatible with
the optical disc drive connected to your computer. You should
therefore verify the optical disc drive supports the blank media you
have chosen before proceeding.
USB Flash Memory will be formatted and all the data in the USB Flash
Memory will be lost when proceeding.
User's Manual
2. Turn on your computer and allow it to load the Windows 7 operating
system from the Hard Disk Drive as normal.
3. Insert the first blank disc into the optical disc drive tray, or Insert the
USB Flash Memory into one available USB port.
4. Double click the Recovery Media Creator icon on the Windows 7
desktop, or select the application from Start Menu.
5. After Recovery Media Creator starts, select the type of media and the
title you wish to copy, and then click the Create button.
4-18
Restoring the pre-installed software from your created Recovery Media
If the pre-installed files are damaged, you are able to either use the
Recovery Media you have created or the Hard Disk Drive recovery process
to restore the computer to the state it was in when you originally received it.
To perform this restoration, follow the steps below:
When the sound mute feature has been activated, be sure to disable this to
allow sounds to be heard before starting the restore process. Please refer
to The Keyboard in Chapter 3, Operating Basics, for further details.
You can not use System Recovery Options if restoring the pre-installed
software without System Recovery Options.
When you reinstall the Windows operating system, the hard disk will be
reformatted and all data will be lost.
1. Load the Recovery Media into the external Optical Disc Drive or insert
the recovery USB Flash Memory into one available USB port.
2. Turn off the computer's power.
3. While holding down F12 key on the keyboard, turn on your computer when the TOSHIBA Leading Innovation >>> logo screen appears,
release the F12 key.
4. Use the up and down cursor key to select the appropriate option from
the menu according to your actual recovery media. Please refer to the
Boot Setting section for further information.
5. A menu will be displayed from which you should follow the on-screen
instructions.
When drivers/utilities are installed, you can setup the respective drivers/
utilities from the following place. To open the setup files, Click Start -> All
Programs -> TOSHIBA -> Support & Recovery -> Applications and
Drivers.
If you have previously chosen to remove the recovery partition and are
trying to create "Recovery Media", you will see the following message: "The
Recovery Media Creator can not be launched because there is no recovery
partition."
When there is no recovery partition, the Recovery Media Creator cannot
make Recovery Media.
However, if you have already created a "Recovery Media", you can use it
to restore the recovery partition.
If you have not created "Recovery Media", please contact TOSHIBA
support for assistance.
User's Manual 4-19
Restoring the pre-installed software from the Recovery Hard Disk Drive
A portion of the total Hard Disk Drive space is configured as a hidden
recovery partition. This partition stores files which can be used to restore
pre-installed software in the event of a problem.
If you subsequently set up your Hard Disk Drive again, do not change,
delete or add partitions in a manner other than specified in the manual,
otherwise you may find that space for the required software is not
available.
In addition, if you use a third-party partitioning program to reconfigure the
partitions on your Hard Disk Drive, you may find that it becomes impossible
to setup your computer.
When the sound mute feature has been activated, be sure to disable this to
allow sounds to be heard before starting the restore process. Please refer
to The Keyboard in Chapter 3, Operating Basics, for further details.
You can not use System Recovery Options if restoring the pre-installed
software without System Recovery Options.
When you reinstall the Windows operating system, the hard disk will be
reformatted and all data will be lost.
1. Turn off your computer.
2. While holding down 0 (zero) key on the keyboard, turn on your
computer.
3. A menu will be displayed from which you should follow the on-screen
instructions.
Ordering Recovery Discs from TOSHIBA*
You can order Product Recovery discs for your notebook from the
TOSHIBA Europe Backup Media Online Shop.
* Please note that this service is not free-of-charge.
1. Visit https://backupmedia.toshiba.eu on the Internet.
2. Follow the on-screen instructions. You will receive your Recovery
Discs within two weeks after placing your order.
User's Manual
4-20
Chapter 5
Power and Power-Up Modes
The computer's power resources include the AC adaptor, battery pack and
any internal batteries. This chapter provides details on making the most
effective use of these resources, and includes information on charging
batteries, tips for saving battery power, and information on the different
power-up modes.
Power conditions
The computer's operating capability and battery charge status are affected
by different power conditions, including whether an AC adaptor is
connected and what the charge level is for that battery.
The LED in the table below refers to the DC IN/Battery indicator.
Power on Power off
(no operation)
AC adaptor
connected
Battery fully
charged
• Operates
• No charge
• LED: white
• No charge
• LED: white
Battery partially
charged or no
charge
AC adaptor
not
connected
User's Manual 5-1
Remaining
battery capacity
is above low
battery trigger
point
Remaining
battery capacity
is below low
battery trigger
point
Remaining
battery capacity
is exhausted
• Operates
• Charge
• LED: amber
• Operates
• LED: off
• Operates
• LED: flashes
amber
Computer shuts
down
• Quick charge
• LED: amber
Monitoring of power condition
As shown in the below table, the DC IN/Battery and Power indicators on
the system indicator panel alert you to the computer’s operating capability
and battery charge status.
DC IN/Battery indicator
Check the DC IN/Battery indicator to determine the status of the battery
pack and the power status with the AC adaptor connected. The following
indicator conditions should be noted:
Flashing amber The battery charge is low, the AC adaptor
must be connected in order to recharge the
battery.
Indicates a problem with the power supply.
You should initially try plugging the AC
adaptor into another power outlet - if it still
does not operate properly, you should
contact your reseller or dealer.
Amber Indicates the AC adaptor is connected and the
battery is charging.
White Indicates the AC adaptor is connected and the
battery is fully charged.
No light Under any other conditions, the indicator does
not light.
If the battery pack becomes too hot while it is being charged, the charge
will stop and the DC IN/Battery indicator will go out. When the battery
pack's temperature falls to a normal range, charging will resume - this
process will occur regardless of whether the computer's power is on or off.
Power indicator
Check the Power indicator to determine the power status of the computer the following indicator conditions should be noted:
White Indicates power is being supplied to the
computer and the computer is turned on.
Blinking amber Indicates that the computer is in Sleep Mode and
that there is sufficient power available (AC
adaptor or battery) to maintain this condition. In
Sleep Mode, this indicator will turn on for one
second and off for two seconds.
No light Under any other conditions, the indicator does
not light.
User's Manual 5-2
Battery
Battery types
This section explains battery types, use, recharging methods and handling.
The computer has different types of batteries.
Battery pack
When the AC adaptor is not connected, the computer's main power source
is this lithium ion battery pack, also referred to in this manual as the main
battery.
Real Time Clock (RTC) battery
The Real Time Clock (RTC) battery provides power for the internal real
time clock and calendar function and also maintains the system
configuration while the computer is turned off. If the RTC battery becomes
completely discharged, the system will lose this information and the real
time clock and calendar will stop working.
You can change the Real Time Clock settings in the BIOS setup utility. To
access it, press and hold the F2 key, and then turn on the computer - the
BIOS setup utility will load. Please refer to Chapter 6 Troubleshooting for
further information.
The RTC battery does not charge while the computer is turned off even if
the AC adaptor is attached.
Care and use of the battery pack
This section provides the important safety precautions in order to handle
your battery pack properly.
Refer to the enclosed Instruction Manual for Safety and Comfort for
detailed precautions and handling instructions.
The computer's RTC battery is a lithium battery and should be
replaced only by your dealer or by a TOSHIBA service representative.
The battery can explode if not properly replaced, used, handled or
disposed. Dispose of the battery as required by local ordinances or
regulations.
Charge the battery pack only in an ambient temperature between 5
and 35 degrees Celsius. Otherwise, the electrolyte solution might leak,
battery pack performance might deteriorate and the battery life might
be shortened.
User's Manual 5-3
Charging the batteries
When the power in the battery pack becomes low, the DC IN/Battery
indicator will flash amber to indicate that only a few minutes of battery
power remain. If you continue to use the computer while the DC IN/Battery
indicator flashes, the computer will enable Hibernation Mode so that you do
not lose any data, and automatically turn itself off.
You must recharge a battery pack when it becomes discharged.
Procedures
To recharge a battery pack, connect the AC adaptor to the DC IN 19V jack
and plug the other end into a working outlet - the DC IN/Battery indicator
will glow amber while the battery is being charged.
Charging Time
The following table shows the approximate time required to fully charge a
discharged battery.
Battery type Power off Power on
Battery pack
(54Wh, 4 cell)
RTC battery about 24 hours about 24 hours
Please be aware that the charging time when the computer is on is affected
by ambient temperature, the temperature of the computer and how you are
using the computer - if you make heavy use of external devices for
example, the battery might scarcely charge at all during operation.
about 4.0 hours about 4.5 hours
User's Manual
Battery charging notice
The battery may not begin charging immediately under the following
conditions:
The battery is extremely hot or cold (if the battery is extremely hot, it
might not charge at all). To ensure the battery charges to its full
capacity, you should charge it at room temperature of between 5°C to
35°C (41°F to 95°F).
The battery is nearly completely discharged. In this instance you
should leave the AC adaptor connected for a few minutes and the
battery should begin charging.
The DC IN/Battery indicator may show a rapid decrease in battery
operating time when you try to charge a battery under the following
conditions:
The battery has not been used for a long time.
5-4
The battery has completely discharged and been left in the computer
for a long time.
In such cases you should follow the steps as detailed below:
1. Fully discharge the battery by leaving it in the computer with the power
on until the system automatically turns itself off.
2. Connect the AC adaptor to the DC IN 19V jack of the computer, and to
a wall outlet that is supplying power.
3. Charge the battery until the DC IN/Battery indicator glows white.
Repeat these steps two or three times until the battery recovers normal
capacity.
Monitoring battery capacity
Remaining battery power can be monitored using the following method.
Clicking the battery icon on the Taskbar
Please be aware that the actual remaining operating time may differ
slightly from the calculated time.
With repeated discharges and recharges, the battery's capacity will
gradually decrease. In view of this it will be noted that an often used,
older battery will not operate for as long as a new battery even when
both are fully charged.
Maximizing battery operating time
User's Manual
A battery's usefulness depends on how long it can supply power on a
single charge, while how long the charge lasts in a battery depends on:
Processor speed
Screen brightness
System Sleep Mode
System Hibernation Mode
Display power off period
Hard Disk Drive power off period
How often and for how long you use the Hard Disk Drive and external
disk(c) drives, for example, optical disc.
How much charge the battery contained to begin with.
How you use optional devices, such as a USB device, to which the
battery supplies power.
Whether you enable Sleep Mode, which can conserve battery power if
you are frequently turning the computer off and on.
Where you store your programs and data.
Whether you close the display panel when you are not using the
keyboard - closing the display saves power.
The environmental temperature - operating time decreases at low
temperatures.
5-5
Whether you enable Sleep and Charge function.
Batteries exhausted time
When you turn off the power of your computer with batteries fully charged,
the batteries will be exhausted within the following approximate period.
Battery type Sleep Mode Shut Down Mode
Battery pack
(54Wh, 4 cell)
RTC battery about 30 days about 30 days
3.6 days 65 days
Extending battery life
To maximize the life of your battery packs:
At least once a month, disconnect the computer from a power source
and operate it on battery power until the battery pack fully discharges.
Before doing so, follow the steps as detailed below.
1. Turn off the computer's power.
2. Disconnect the AC adaptor and turn on the computer's power - if it
does not turn on then go to Step 4.
3. Operate the computer on battery power for five minutes. If you find
that the battery pack has at least five minutes of operating time,
continue operating until the battery pack is fully discharged, however, if
the DC IN/Battery indicator flashes or there is some other warning to
indicate a low battery condition, go to Step 4.
4. Connect the AC adaptor to the DC IN 19V jack of the computer, and
to a wall outlet that is supplying power. The DC IN/Battery indicator
should glow white to indicate that the battery pack is being charged,
however, in the event that DC IN/Battery indicator does not glow this
indicates that power is not being supplied - check the connections for
the AC adaptor and the power cord.
5. Charge the battery pack until the DC IN/Battery indicator glows
white.
Power-up modes
The computer has three different power-up modes as follows:
Shut Down Mode: The computer will shut down without saving data in view of this you must always save your work before you turn the
computer off.
Hibernation Mode: Data in memory will be saved to the Hard Disk
Drive.
User's Manual
5-6
Sleep Mode: Data will be maintained in the computer's memory.
Please refer to the sections Turning on the power and Turning off the
power in Chapter 1, Getting Started for further information.
Windows utilities
You can configure various settings associated with both Sleep Mode and
Hibernation Mode within the Power Options (to access it, Start -> Control
Panel -> System and Security -> Power Options).
Panel power on/off
You can set up your computer so that power is turned off automatically
when you close the display panel, and turned on again when you open it.
Please note that this function is only available for Sleep Mode or
Hibernation Mode, not for Shut Down Mode.
If the panel power off function is enabled, and you manually shut down
Windows, do not close the display panel until the shut down process has
been completed.
System automatic Sleep/Hibernation
This feature automatically turns off the system in Sleep or Hibernation
Mode if the computer is not used for a set duration. Refer to Special
features, in Chapter 4 for an explanation of how to set the duration.
User's Manual
5-7
Troubleshooting
TOSHIBA have designed this computer for durability, however, should
problems occur you are able to use the procedures detailed in this chapter
to help determine the cause.
All users should become familiar with this chapter as knowing what might
go wrong can help prevent problems from occurring in the first place.
Problem solving process
Resolving problems will be much easier if you observe the following
guidelines:
Stop immediately when you recognize a problem exists as taking
further action may result in data loss or damage, or you may destroy
valuable problem related information that can help solve the problem.
Observe what is happening - write down what the system is doing and
what actions you performed immediately before the problem occurred.
Make a screenshot of the current display.
Please also be aware that the questions and procedures described in this
chapter are meant only as a guide, they are not definitive problem solving
techniques. In reality many problems can be solved simply, but a few may
require help from TOSHIBA Support - if you find you need to consult
others, be prepared to describe the problem in as much detail as possible.
Chapter 6
Preliminary checklist
You should always consider the simplest solution first - the items detailed
in this checklist are easy to fix and yet can cause what appears to be a
serious problem:
Make sure you turn on all peripheral devices before you turn on the
computer - this includes your printer and any other external device you
are using.
Before you attach an external device you should first turn the
computer off, then when you turn the computer back on again it will
recognize the new device.
Make sure all optional accessories are configured properly in the
computer's setup program and that all required driver software has
been loaded (please refer to the documentation included with the
optional accessories for further information on its installation and
configuration).
User's Manual
6-1
Check all cables to ensure they are correctly and firmly attached to the
computer - loose cables can cause signal errors.
Inspect all connecting cables for loose wires and all connectors for
loose pins.
Check that your disc media is correctly loaded
Always try to make detailed notes of your observations and keep them in a
permanent error log - this will help you to describe your problems to
TOSHIBA Support. In addition, if a problem recurs, the log you have made
will help to identify the problem faster.
Analyzing the problem
Sometimes the computer will give you clues that can help you identify why
it is malfunctioning. In view of this you should keep the following questions
in mind:
Which part of the computer is not operating properly - keyboard, Hard
Disk Drive, display panel, touch pad, touch pad control buttons - as
each device will produce different symptoms.
Check the options within the operating system to ensure that its
configuration is set properly.
What appears on the display? Does it display any messages or
random characters? Make a screenshot of the current display and, if
possible, look up the messages in the documentation included with the
computer, software or operating system.
Check that all connecting cables are correctly and firmly attached as
loose cables can cause erroneous or intermittent signals.
Do any indicators light, if so, which ones, what color are they and do
they stay on or blink? Write down what you see.
Do you hear any beeps, if so how many, are they long or short and are
they high pitched or low pitched? In addition, is the computer making
any unusual noises? Write down what you hear.
Record your observations so you can describe them in detail to TOSHIBA
Support.
Software The problems may be caused by your software
or disk. If you cannot load a software package,
the media may be damaged or the program
might be corrupted - in these instances try
loading another copy of the software if possible.
If an error message appears while you are using
a software package you should refer to the
documentation supplied with it as this will usually
include a problem solving section or a summary
of error messages.
Next, you should check any error messages
against the operating system documentation.
User's Manual 6-2
Hardware If you cannot find a software problem, you should
then check the setup and configuration of your
hardware. First run through the items in the
preliminary checklist as described previously
then, if you still cannot correct the problem, try to
identify the source - the next section provides
checklists for individual components and
peripherals.
Before using a peripheral device or application software that is not an
authorized TOSHIBA part or product, make sure the device or software can
be used with your computer. Use of incompatible devices may cause injury
or may damage your computer.
If something goes wrong
Your program stops responding
If you are working with a program that suddenly freezes all operations,
chances are the program has stopped responding. You can exit the failed
program without shutting down the operating system or closing other
programs.
To close a program that has stopped responding:
1. Press CTRL, ALT, and DEL simultaneously (once), then click Start
Task Manager. The Windows® Task Manager window appears.
2. Click the Applications tab. If a program has stopped responding, the
words "not responding" appear beside its name in the list.
3. Select the program you want to close, then click End Task. Closing
the failed program should allow you to continue working. If it does not,
continue with the next step.
4. Close the remaining programs one by one by selecting the program
name, then End Task. Closing all programs should allow you to
continue working. If it does not, power off your computer and then
restart it.
User's Manual
The computer will not start
Make sure you attached the AC adaptor and power cord/cable properly.
If you are using the AC adaptor, check that the wall outlet is working by
plugging in another device, such as a lamp.
Verify that the computer is on by looking at the ON/OFF indicator.
If the indicator is glowing, the computer is on. Also, try turning the computer
off and then on.
If you are using an AC adaptor, verify that the computer is receiving power
from the external power source by looking at the DC IN/Battery indicator. If
6-3
the indicator is glowing, the computer is connected to a live external power
source.
Hardware and system checklist
This section discusses problems caused by your computer’s hardware or
attached peripherals. Basic problems may occur in the following areas:
Power
Keyboard
Internal display panel
Hard Disk Drive
Memory Media Card
Pointing device
USB device
Sound system
External monitor
LAN
Wireless LAN
Bluetooth
Power
When the computer is not plugged into an AC power outlet, the battery
pack is the primary power source. However, your computer also has a
number of other power resources, including an intelligent power supply and
a Real Time Clock (RTC) battery, all of which are interrelated with any one
having the ability to produce apparent power problems.
Overheating power down
If the processor's temperature reaches an unacceptably high level with
either setting, the computer will automatically shuts down to prevent any
damage - in this instance all unsaved data in memory will be lost.
Problem Procedure
Computer shuts
down automatically.
Leave the computer off until it reaches room
temperature. If the computer has reached room
temperature and it still does not start, or if it starts
but shuts down quickly, contact TOSHIBA Support.
User's Manual
AC power
If you have trouble turning on the computer with the AC adaptor connected
you should check the status of the DC IN/Battery indicator. Please refer to
Chapter 5, Power and Power-Up Modes for further information.
6-4
Problem Procedure
AC adaptor doesn’t
power the computer
Check the connections to make sure that the
power cord/adaptor is firmly connected to the
computer and a working power outlet.
Check the condition of the cord and terminals. If
the cord is frayed or damaged it should be
replaced, while if the terminals are soiled, they
should be cleaned with a clean cotton cloth.
If the AC adaptor still does not power the
computer, you should contact TOSHIBA Support.
Battery
If you suspect a problem with the battery, you should check the status of
the DC IN/Battery indicator.
Problem Procedure
Battery doesn’t
power the computer
The battery may be discharged - connect the AC
adaptor to recharge the battery.
Battery doesn’t
charge when the AC
adaptor is attached
Battery doesn’t
power the computer
as long as expected
If the battery is completely discharged, it will not
begin charging immediately, in these instances you
should wait a few minutes before trying again. If
the battery still does not charge, you should check
that the power outlet the AC adaptor is connected
to its supplying power - this can be tested by
plugging another appliance into it.
If you frequently recharge a partially charged
battery, the battery might not charge to its full
potential - in these instances you should fully
discharge the battery and then attempt to charge it
again.
Check the Power saver option under Select a
power plan in the Power Options.
User's Manual 6-5
Real Time Clock
Problem Procedure
The BIOS setting
and system date/
time are lost.
The charge in the Real Time Clock (RTC) battery
has run out - you will need to set the date and time
in the BIOS setup application by using the
following steps:
1. Press and hold the F2 key, and then turn on
the computer - the BIOS setup utility will load.
2. Set the date in the System Date field.
3. Set the time in the System Time field.
4. Press F10 - a confirmation message will be
displayed.
5. Press the ENTER key - the BIOS setup
application will end and the computer will
restart.
Keyboard
Keyboard problems can be caused by the setup and configuration of the
computer - please refer to the section The Keyboard in Chapter 3,
Operating Basics, for further information.
Problem Procedure
Output to screen is
garbled
Please refer to your software's documentation to
ensure that it is not remapping the keyboard in any
way (remapping involves changing or reassigning
the function of each key).
If you are still unable to use the keyboard, you
should contact TOSHIBA Support.
Internal display panel
Apparent computer's display panel problems may be related to the
computer's setup and configuration - please refer to the HW Setup section
in Chapter 4, Utilities & Advanced Usage, for further information.
Problem Procedure
No display Press the hot keys to adjust the display priority,
and to make sure it is not set for output to an
external monitor.
User's Manual 6-6
Problem Procedure
Markings appear on
the computer's
display panel.
Hard Disk Drive
Problem Procedure
Computer does not
boot from Hard Disk
Drive
Slow performance The files on the Hard Disk Drive may be
These marks may have come from contact with the
keyboard and Touch Pad while the display panel
has been closed. You should try to remove the
marks by gently wiping the display panel with a
clean dry cloth or, if this fails, with a good quality
LCD screen cleaner. In this latter instance you
should always follow the instructions with the
screen cleaner and always ensure you let the
display panel dry properly before closing it.
Check to see whether there is a disc in the optical
disc drive - if so remove it and try to start the
computer again.
If this has no effect, check the Boot Priority
setting within the TOSHIBA HW Setup utility please refer to the Boot Setting section in Chapter
4, Utilities & Advanced Usage for further
information.
fragmented - in this instance you should run the
disk Defragmentation utility to check the condition
of your files and the Hard Disk Drive. Please refer
to the operating system's documentation or online
Help File for further information on operating and
using the Defragmentation utility.
As a last resort you should reformat the Hard Disk
Drive and then reload the operating system and all
other files and data. If you are still unable to
resolve the problem, contact TOSHIBA Support.
Memory Media Card
For further information, please refer to Chapter 3, Operating Basics.
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6-7
Problem Procedure
Memory media card
error occurs
Remove the memory media card from the
computer and then reinsert it in order to ensure it is
firmly connected.
If the problem persists, then you should refer to the
documentation supplied with your memory media
card for further information.
You cannot write to
a memory media
card
You cannot read a
file
Remove the memory media card from the
computer and check to ensure that it is not write
protected.
Check to ensure the required file is actually on the
memory media card that is inserted into the
computer.
If you are still unable to resolve the problem,
contact TOSHIBA Support.
Pointing device
If you are using a USB mouse, you should also refer to both the USB
mouse section in this chapter, and the documentation supplied with your
mouse.
Touch Pad
Problem Procedure
The Touch Pad does
not work.
On-screen pointer
does not respond to
pointing device
operation
Check the Device Select settings.
Click Start -> Control Panel -> Hardware and
Sound -> Mouse.
Pressing hot keys to enable.
In this instance the system might be busy - Try
moving the mouse again after waiting a short
while.
Double-tapping
(Touch Pad) does
not work
User's Manual 6-8
In this instance, you should initially try changing
the double-click speed setting within the Mouse
Control utility.
1. To access this utility, click Start -> Control
Panel -> Hardware and Sound -> Mouse.
2. Within the Mouse Properties window, click the
Buttons tab.
3. Set the Double Click Speed as required and
click OK.
Problem Procedure
The on-screen
pointer moves too
fast or too slow
In this instance, you should initially try changing
the speed setting within the Mouse Control utility.
1. To access this utility, click Start -> Control
Panel -> Hardware and Sound -> Mouse.
2. Within the Mouse Properties window, click the
Pointer Options tab.
3. Set the pointer speed as required and click
OK.
If you are still unable to resolve the problem,
contact TOSHIBA Support.
The reaction of
Touch Pad is either
too sensitive or not
sensitive enough.
Adjust the touch Sensitivity.
To access it, click Start -> Control Panel ->
Hardware and Sound -> Mouse .
If you are still unable to resolve the problem,
contact TOSHIBA Support.
USB mouse
Problem Procedure
On-screen pointer
does not respond to
mouse operation
In this instance the system might be busy - Try
moving the mouse again after waiting a short
while.
Remove the mouse from the computer and then
reconnect it to a free USB port in order to ensure it
is firmly attached.
Double-clicking does
not work
In this instance, you should initially try changing
the double-click speed setting within the Mouse
Control utility.
1. To access this utility, click Start -> Control
Panel -> Hardware and Sound -> Mouse.
2. Within the Mouse Properties window, click the
Buttons tab.
3. Set the double-click speed as required and
click OK.
User's Manual 6-9
Problem Procedure
The on-screen
pointer moves too
fast or too slow
In this instance, you should initially try changing
the speed setting within the Mouse Control utility.
1. To access this utility, click Start -> Control
Panel -> Hardware and Sound -> Mouse.
2. Within the Mouse Properties window, click the
Pointer Options tab.
3. Set the pointer speed as required and click
OK.
The on-screen
pointer moves
erratically
The elements of the mouse responsible for
detecting movement might be dirty - please refer to
the documentation supplied with the mouse for
instructions on how to clean it.
If you are still unable to resolve the problem,
contact TOSHIBA Support.
USB device
In addition to the information in this section, please also refer to the
documentation supplied with your USB device.
Problem Procedure
USB device does not
work
Sleep and Charge function
For more information and settings, please refer to the Using the TOSHIBA
Sleep Utility section in Chapter 4, Utilities & Advanced Usage.
Remove the USB device from the computer and
then reconnect it to a free port in order to ensure it
is firmly attached.
Ensure that any required USB device drivers are
properly installed - to achieve this you should refer
to both the device documentation and the
operating system documentation.
User's Manual
6-10
Problem Procedure
I cannot use the
Sleep and Charge
function.
Sleep and Charge function may be disabled.
Select the "Enable Sleep and Charge" check box
in the TOSHIBA Sleep utility to enable this
function.
When there is a current overflow of the external
device connected to the compatible port, USB bus
power (DC5V) supply may be stopped for safety
reasons. When this happens, disconnect an
external device if some external devices are
connected. After that, turn the power of the
computer ON/OFF to restore the function. If this
function can not be still used even if only one
external device is connected, stop using the
external device because its current is over the
acceptable value of this computer.
Some external devices may not be able to use the
Sleep and Charge function. In this case, please try
one or more of the following methods.
Select another mode.
Turn OFF the computer while external devices
are connected.
Connect external devices after turning OFF of
the computer.
If this function can not be still used, change the
setting to disable the function and stop using this
function.
The battery depletes
quickly even when I
turned OFF the
power of the
computer.
External devices
connected to the
compatible ports do
not work when
connected to a
compatible port.
If Sleep and Charge function is enabled, the
computer's battery will discharge during
hibernation or when the computer is turned off.
Connect the AC adaptor to the computer or disable
the Sleep and Charge function.
Some external devices may not work when
connected to a compatible port if the Sleep and
Charge function is enabled.
Reconnect the external device after turning the
computer ON.
If the external device still does not work, connect
device to an USB port that does not have the
Sleep and Charge function or change to disable
the Sleep and Charge function.
User's Manual 6-11
Problem Procedure
The "USB Wakeup
function" does not
work.
When Sleep and Charge function is enabled, the
"USB WakeUp" function does not work for ports
that support the Sleep and Charge function.
In that case, use an USB port that does not have
the USB Sleep and Charge function or change to
disable Sleep and Charge function.
Sound system
In addition to the information in this section, please also refer to the
documentation supplied with your audio device.
Problem Procedure
No sound is heard Adjust the volume.
To increase the volume click the volume up button,
and to decrease it click the volume down button.
Check the software volume settings.
Please check to see if Mute is turned to Off
Check to make sure the headphone connection is
secure.
Check within the Windows Device Manager
application to ensure the sound device is enabled
and that the device is properly working.
Annoying sound is
heard
External monitor
Please also refer to Chapter 3, Operating Basics, and to the documentation
supplied with your monitor for further information.
User's Manual
In this instance you may be experiencing feedback
from either the internal microphone or an external
microphone connected to the computer - please
refer to Sound System in Chapter 3, Operating
Basics for further information.
Volume cannot be adjusted during Windows start
up or shut down.
If you are still unable to resolve the problem,
contact TOSHIBA Support.
6-12
Problem Procedure
Monitor does not
turn on
No display Try adjusting the contrast and brightness controls
After confirming that the monitor's power switch is
on, you should check the connections to make
sure that the power cord/adaptor is firmly
connected to the monitor and to a working power
outlet.
on the external monitor.
Press the hot key in order to change the display
priority and ensure that it is not set for the internal
display only.
Check to see if the external monitor is connected.
When the external monitor is set as the primary
display device in extended desktop mode, it will not
display when the computer wakes up from Sleep
Mode if the external monitor has been
disconnected while in Sleep Mode.
To keep this from happening, do not disconnect
the external monitor while the computer is in Sleep
or Hibernation Mode.
Remember to turn off the computer before
disconnecting the external monitor.
When the display panel and an external monitor
are set to clone mode and they are turned off by
the timer, the display panel or the external monitor
may not display when turned on again.
If this occurs, press the hot key to re-set the
display panel and external monitor to clone mode.
Display error occurs Check that the cable connecting the external
monitor to the computer is firmly attached.
If you are still unable to resolve the problem,
contact TOSHIBA Support.
LAN
Problem Procedure
Cannot access LAN Check for a firm cable connection between the
LAN jack and the LAN hub.
User's Manual 6-13
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