Toshiba TRST-A00, TRSTA00UCQMR User Manual

TOSHIBA REMOTE RECEIPT PRINTER

TRST-A00 SERIES

CE Compliance (for EU only)

This product complies with the requirements of EMC and Low Voltage Directives including their amendments.

WARNING This is a Class A product. In a domestic environment this product may cause radio interference in which

case the user may be required to take adequate measures. Warnung

Dies ist ein Klasse A Produkt. In einer örtlichen Um

ebung kann dieses Gerät Funkstörungen verursachen.

ATTENTION Ce produit est de classe A. Dans un environnement domestique, il peut causer des interférences radio. Auquel cas, l’utilisateur sera amené à prendre les mesures adéquates.

Atención Este es un producto de la clase A. En ambientes domésticos éste producto puede causar radio interferencias en cuyo caso el usuario deberá tomar las medldas oportunas.

VERWITTIGING Dit is een klasse A produkt. Het gebruik hiervan kan radio interferenties veroorzaken die de gebrui ker ertoe kunnen dwigen sommige maatregelen te moeten treffen.

Avviso Questo è un apparecchio di Classe A. In un ambiente residenziale questo apparecchio quò provocare

radiodisturbi. In

uesto caso può essere richiesto all’utilizzatore di prendere misure adeguate.

Maschinenlärminformations-Verordnung 3. GPSGV: Der höchste Schalldruckpegel beträgt 70 dB(A) oder weni ger gemäss EN ISO 7779

FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to

Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at this own expense.

Changes or modifications not expressly approved by manufacturer for compliance could void the user’s authority to operate the equipment.

< For EU Only > TOSHIBA TEC Europe Retail Information Systems S.A. Rue de la Célidée 33 BE-1080 Brussels

Safety Summary ENGLISH VERSION

Safety Summary

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment.

Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorised TOSHIBA TEC representative for assistance.

Meanings of Each Symbol

This symbol indicates warning items (including cautions). Specific warning contents are drawn inside the

(The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items). Specific prohibited contents are drawn inside or near the

(The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed. Specific instructions are drawn inside or near the z symbol.

(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

symbol.

Any other than the specified AC voltage is prohibited.

Prohibited

ARNING

Do not use voltages other than the voltage (AC) specified on the rating plate, as this may cause fire or electric shock.

This indicates that there is the risk of death or serious injury if the machines are improperly handled contrary to this indication.

If the machines share the same outlet with any other electrical appliances that consume large amounts of power, the voltage will fluctuate widely each time these appliances operate. Be sure to provide an exclusive outlet for the machine as this may cause fire or electric shock. Do not insert or drop metal, flammable or other foreign objects into the machines through the ventilation slits, as this may cause fire or electric shock.

Prohibited

Do not plug in or unplug the power cord plug with wet hands as this may cause electric shock.

Do not place metal objects or water-filled containers such as flower vases, flower pots or mugs, etc. on top of the machines. If metal objects or spilled liquid enter the machines, this may cause fire or electric shock.

Do not scratch, damage or modify the power cords. Also, do not place heavy objects on, pull on, or excessively bend the cords, as this may cause fire or electrical shock.

Disconnect the plug.

If the machines are dropped or their cabinets damaged, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.

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Disconnect the plug.

Continued use of the machines in an abnormal condition such as when the machines are producing smoke or strange smells may cause fire or electric shock. In these cases, immediately turn off the power switches and disconnect the power cord plugs from the outlet. Then, contact your authorised TOSHIBA TEC representative for assistance.

Safety Summary ENGLISH VERSION

Disconnect the plug.

Connect a grounding wire.

Prohibited

If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.

Ensure that the equipment is properly grounded. Extension cables should also be grounded. Fire or electric shock could occur on improperly grounded equipment.

Do not use a spray cleaner containing flammable gas for cleaning this product, as this may cause a fire.

Disconnect the plug.

No disassembling.

Prohibited

When unplugging the power cords, be sure to hold and pull on the plug portion. Pulling on the cord portion may cut or expose the internal wires and cause fire or electric shock.

Do not remove covers, repair or modify the machine by yourself. You may be injured by high voltage, very hot parts or sharp edges inside the machine.

Care must be taken not to injure yourself with the printer paper cutter.

CAUTION

objects if the machines are improperly handled contrary to this indication.

Precautions

This indicates that there is the risk of personal Injury or damage to

The following precautions will help to ensure that this machine will continue to function correctly.

• Try to avoid locations that have the following adverse conditions: * Temperatures out of the specification * Direct sunlight * High humidity * Shared power source * Excessive vibration * Dust/Gas

• The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NEVER

USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.

• USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.

• DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high temperatures, high humidity, dust,

or gas.

• Ensure the printer is operated on a level surface.

• Any data stored in the memory of the printer could be lost during a printer fault.

• Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains

interference.

• Unplug the machine whenever you are working inside it or cleaning it.

• Keep your work environment static free.

• Do not place heavy objects on top of the machines, as these items may become unbalanced and fall causing injury.

• Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines and may cause fire.

• Do not lean against the machine. It may fall on you and could cause injury.

• Unplug the machine when it is not used for a long period of time.

• Place the machine on a stable and level surface.

Request Regarding Maintenance

• Utilize our maintenance services. After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance once a year to have the

inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.

• Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and

performance of the machines, preventing accidents beforehand.

For details, please consult your authorised TOSHIBA TEC representative for assistance.

• Using insecticides and other chemicals

Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or other parts to deteriorate or cause the paint to peel.

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Important Information to the User

In order to meet Product Safety, FCC and CE marking requirements, it is advised to use the power supply, power cord, and interface cable which were shipped with this product. Otherwise these devices need to meet following standards:

Power Supply

The power supply should follow UL/EN/IEC60950 certification, Class 1 power supply with SELV (Secondary Extra Low Voltage), non-energy hazard output, limited power source, input rated 100-240 Vac, 1.5/0.8 A, 50/60 Hz, output rated 24 Vdc, 3.15A.If this product is used with a power supply different from the Toshiba TEC power supply, you will need to test this power supply and the Toshiba TEC printer to comply to FCC and CE mark certification.

Interface Cable

You are advised to use a shielded (360 degree) interface cable with this product. The shield must be connected to the frame or earth ground connection or earth ground reference at BOTH ends of the cable. If another cable is used than described above you will need to test this cable with the Toshiba TEC printer and your system for FCC and CE mark certification.

Power Cord

For this product a UL listed, detachable power cord is required. When the power supply is mounted on the floor, a power cord with Type SJT marking is required. Outside the US, power cords need to meet the particular country’s certification and application requirements. If a power cord is used different from described above you might violate safety certifications which are in force in the country of use. The socket-outlet needs to be installed near the equipment and must be easily accessible.

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1.1 Introduction

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Wichtige Benutzerinformationen:

Um die Produktsicherheit sicherzustellen und die FCC und CE-Markierungsanforderungen bei der Benutzung des Druckers zu gewährleisten, müssen folgende Anforderungen erfüllt sein oder das mitgesante Netzgerät, Netzanschlußkabel und Verbindungskabel verwendet werden:

Netzgerät:

Das Netzgerät muß ein UL verzeichnetes (QQGQ) Netzgerät der Klasse 1 mit SELV (Sekundärextraniederspannung), Nichtenergie Gefahrenausgang, begrenzter Energiequelle, einer Aufnahmeleistung von 100-240 VAC, 1.5/0.8 A und 50/60 Hz, und einer Leistungsabgabe von 24 VDC, 3.15 A.c sein.

erfordert das Testen des Netzgerätes mit dem TOSHIBA TEC Drucker auf FCC und CE-Markierungs Befolgung.

Verbindungskabel:

Bei der Benutzung dieses Druckers muß ein abgeschirmtes (360 Grad) Verbindungskabel benutzt werden. Die Abschirmleitung muß entweder an allen Enden des Kabels geerdet werden oder mit dem Rahmens des Gerätes oder der Erde verbunden sein. Falls das Verbindungskabel nicht in der hier beschrieben Art benutzt wird, müssen das Kabel und der Toshiba TEC Drucker auf die FCC und CE-Markierungs Befolgung überprüft werden.

Netzanschlußkabel:

Für dieses Produkt muß ein in UL aufgelistete, abnehmbares Netzanschlußkabel benutzt werden. Wird das Netzgerät fest auf dem Boden montiert, muß ein Netzanschlußkabel mit der SJT Markierung benutzt werden. Für Anwendungen außerhalb der USA, sollte ein Netzanschlußkabel benutzt werden, daß der Zertifizierung und Bestimmung des jeweiligen Landes entspricht.

Das Abweichen der hier beschriebenen Benutzungsanleitung des Netzanschlußkabels kann gegen die gesetzlichen Sicherheitsbestimmungen des jeweiligen Landes verstoßen.

Die Benutzung des Druckers mit einem nicht von TOSHIBA TEC gelieferten Netzgerät,

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PRODUCT OVERVIEW ------------------------------------------------------------

1.1 Introduction ----------------------------------------------------------------------------- 1-1

1.2 Features --------------------------------------------------------------------------------- 1-1

1.3 Applicable Model ---------------------------------------------------------------------- 1-2

1.4 Accessory ------------------------------------------------------------------------------- 1-3

2. SPECIFICATIONS -------------------------------------------------------------------

2.1 Printer ------------------------------------------------------------------------------------ 2-1

2.2 Options ----------------------------------------------------------------------------------- 2-2

2.3 Receipt Roll -

TABLE OF CONTENTS

Page

---------------------------------------------------------------------------- 2-3

3. APPEARANCE -----------------------------------------------------------------------

3.1 Front/Rear View ----------------------------------------------------------------------- 3-1

3.2 LED and Feed Button ---------------------------------------------------------------- 3-1

3.3 Connectors ------------------------------------------------------------------------------ 3-3

4. SET UP PROCEDURE -------------------------------------------------------------

4.1 Requirements for Operation -------------------------------------------------------- 4-1

4.2 Setting up the Printer ----------------------------------------------------------------- 4-3

5. INSTALLATION PROCEDURE --------------------------------------------------

5.1 Connecting the Power Cord and Interface Cable ----------------------------- 5-2

5.2 Connecting the Drawer -------------------------------------------------------------- 5-4

5.3 Loading the Receipt Roll ------------------------------------------------------------ 5-5

5.4 Self Test Print -------------------------------------------------------------------------- 5-7

6. GENERAL MAINTENANCE ------------------------------------------------------

6.1 Cleaning --------------------------------------------------------------------------------- 6-1

6.1.1 Cleaning the Print Head and Platen ------------------------------------ 6-1

6.1.2 Cleaning the Covers -------------------------------------------------------- 6-1

6.2 Removing Jammed Paper ---------------------------------------------------------- 6-2

7. TROUBLESHOOTING -------------------------------------------------------------

CAUTION!

1. This manual may not be copied in while or in part without prior written permission of TOSHIBA TEC.

2. The contents of this manual may be changed without notification.

3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual.

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1. PRODUCT OVERVIEW

1.1 Introduction

Thank you for purchasing the TOSHIBA TRST-A00 Series Thermal Printer. This printer is a compact line thermal printer designed to be connected to a TOSHIBA POS terminal or used as a Receipt printer, etc. It prints both 80 mm-wide and 58 mm-wide receipts at the maximum print speed of 170mm/sec. The body colour is selectable from Fair White 2(UF/DF) and Cool Black (UC/DC) so that it is possible to coordinate the colour with the TOSHIBA POS terminal. The interface type is RS232C I/F or USB I/F (V2.0 Full Speed).

This manual contains general set-up and maintenance information and should be read carefully to help gain the maximum performance and life from your printer. For most queries please refer to this manual and keep it safe for future reference.

1.2 Features

• Due to a paper drop-in mechanism, the paper replacement can be done by just dropping a new paper roll and closing the cover. This also makes the print head cleaning easy.

• This printer prints in thermal direct method at high speed (max. 170 mm/sec.) with less noise.

• As the paper outlet is provided in front of the printer, the receipt can be taken out easily, and

flexible installation is possible.

• Print layout can be variously arranged.

• The power supply unit (AC adapter) is detachable from the printer.

• A drawer interface (1 ch) is provided.

• An automatic cutter is provided as standard. (Partial cut)

• Two body colors are available for you to color coordinate with the TOSHIBA POS terminal to be

connected.

• User-defined characters and logos can be registered in the flash memory.

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1.1 Introduction

1. PRODUCT OVERVIEW

1.3 Applicable Model

Model name description

TRST-A - - - -

Printer Series

1: Standard Series

0: Low End Series (Without Interface Board)

NOTE: Some combinations of the above specifications are not developed as products. For details, please refer to your nearest authorized TOSHIBA TEC representative.

RoHS compliance

R: RoHS-Compliant model

Destination, Code

QM: Standard for Worldwide CN: China US: USA

T: Australia/Korea

Custom Model

Blank: Standard Model Cx: Custom Model

H/W version

Blank: Initial version 1: Add collar (TRST-A10 only) 2: With Hinge (TRST-A15 cabinet)

Body Color

F: Fair White 2 C: Cool Black G: OEM Black

AC Adapter & Power Cable

Blank: without AC adapter and power cable 1: with AC Adapter, without power cable

Interface Type

S: Standard Interface (Serial & USB) P: Parallel Interface R: RS-232C x 2 ports L : LAN Interface U: USB Interface D : RS-232C x 1 ports(D-sub)

Printer Type

5: Dual Side Printer 0: Single Side Printer 2: Single Side Printer (with Hinge)

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1.3 Applicable Model

1-2

1. PRODUCT OVERVIEW

1.4 Accessory

Receipt Roll (1 pc.)

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1.4 Accessory

TRST–A00 Safety Reference

TRST–A00 Quick Reference

1-3

2. SPECIFICATIONS

2.1 Printer

Item Description

Printing method Line thermal dot printing method Printing width

Resolution 203.2 dpi x 203.2dpi Printing speed Max. 6.7 ips max (167.5 mm/sec) for 75W, 55W mode 2 color printing Max 50 mm/sec Printing columns

Character size Font A: 1.62 x 3.50 mm

80 mm (560 dots) 58 mm (424 dots)

80 mm Paper

42 Column (at 15.6 cpi Standard Character) 56 Column (at 20.3 cpi Compress Character) 21 Column (Korea Font)

58 mm Paper

32 Column (at 15.6 cpi Standard Character) 42 Column (at 20.3 cpi Compress Character) 16 Column (Korea Font)

Font B: 1.25 x 3.50 mm Double byte Font : 3.25 x 3.50mm

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2.1 Printer

Character types Logo registration and

Code page 437, 850, 852, 857, 858, 860, 863, 865, 866, 1252, 1253, 1254, 949

User defined characters and logos are downloadable in the flash

memory. Line spacing 7.52 (default) and variable lines per inch. Printable bar codes UPC-A, UPC-E, JAN13 (EAN), JAN8 (EAN), Code 39, Code 128,

Interleaf 2 of 5, Codabar, PDF417, Code 93 Cut method Partial Cut Paper Thermal paper roll: 80 mm x dia. 83 mm (Max)

Thermal paper roll: 58 mm x dia. 83 mm (Max) Interface RS232C I/F or USB I/F (V2.0 Full Speed) Input buffer 4K bytes/128 bytes Printer supply input

DC 24V, 3.15A (75W)/ DC 24V, 2.29A (55W)

voltage

Power consumption 3.15A (75W Power Supply), 2.29A (55W Power Supply) AC adapter specification Rated input: AC 100 – 240V, 50/60Hz, 2.0A max

Rated output: DC 24V, 3.15A (75W) Body color Fair White 2 (F) or Cool Black (C) Operating temperature 5ºC to 50ºC Operating humidity 10% to 90% RH (no condensation) Storage temperature -20ºC to 60ºC Storage humidity 10% to 90% RH (no condensation) Weight 1.4 Kg Dimension 145.5 mm (W) x 185.5 mm (D) x 141.0 mm (H)

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+ 24 hidden pages