Toshiba Personal Computer Silvis-10M10MG-10AR+10ARG Maintenance Manual
First edition Mar. 2009
Disclaimer
The information presented in this manual has been reviewed and validated for accuracy. The
included set of instructions and descriptions are accurate for the
Silvis-10M10MG-10AR+10ARG
Series at the time of this manual's production. However, succeeding computers and manuals
are subject to change without notice. Therefore, Toshiba assumes no liability for damages
incurred directly or indirectly from errors, omissions, or discrepancies between any
succeeding product and this manual.
Trademarks
Intel, Intel SpeedStep, Pentium and Celeron are trademarks or registered trademarks of Intel
Corporation or its subsidiaries in the United States and other countries/regions.
Windows and Microsoft are registered trademarks of Microsoft Corporation.
Photo CD is a trademark of Eastman Kodak.
i Link is a trademark of Sony Corporation.
TruSurround XT, Trubass, Dialog Clarity, SRS and (•)symbol are trademarks of SRS Labs,
Inc.
TruSurround XT technology is in corporated under license from SRS Labs, Inc.
Other trademarks and registered trademarks not listed above may be used in this manual.
Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08)
Preface
This maintenance manual describes how to perform hardware service maintenance for the
Toshiba Personal Computer Silvis-10M10MG-10AR+10ARG Series.
The procedures described in this manual are intended to help service technicians isolate
faulty Field Replaceable Units (FRUs) and replace them in the field.
SAFETY PRECAUTIONS
Four types of messages are used in this manual to bring important information to your
attention. Each of these messages will be italicized and identified as shown below.
DANGER: “Danger” indicates the existence of a hazard that could result in death or
serious bodily injury, if the safety instruction is not observed.
WARNING: “Warning” indicates the existence of a hazard that could result in bodily
injury, if the safety instruction is not observed.
CAUTION: “Caution” indicates the existence of a hazard that could result in property
damage, if the safety instruction is not observed.
NOTE: “Note” contains general information that relates to your safe maintenance
service.
Improper repair of the computer may result in safety hazards. Toshiba requires service
technicians and authorized dealers or service providers to ensure the following safety
precautions are adhered to strictly.
Be sure to fasten screws securely with the right screwdriver. If a screw is not fully
fastened, it could come loose, creating a danger of a short circuit, which could cause
overheating, smoke or fire.
If you replace the battery pack or RTC battery, be sure to use only the same model
battery or an equivalent battery recommended by Toshiba. Installation of the wrong
battery can cause the battery to explode.
Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08)
The manual is divided into the following parts:
Chapter 1 Hardware Overview describes the Satellite P500 system unit and each
FRU.
Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve
FRU problems.
Chapter 3 Test and Diagnostics describes how to perform test and diagnostic
operations for maintenance service.
Chapter 4 Replacement Procedures describes the removal and replacement of the
Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08)
Conventions
This manual uses the following formats to describe, identify, and highlight terms and
operating procedures.
Acronyms
On the first appearance and whenever necessary for clarification acronyms are enclosed in
parentheses following their definition. For example:
Read Only Memory (ROM)
Keys
Keys are used in the text to describe many operations. The key top symbol as it appears on
the keyboard is printed in boldface type.
Key operation
Some operations require you to simultaneously use two or more keys. We identify such
operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause (Break) means you must hold down Ctrl and at the same time press Pause (Break). If
three keys are used, hold down the first two and at the same time press the third.
User input
Text that you are instructed to type in is shown in the boldface type below:
DISKCOPY A: B:
The display
Text generated by the computer that appears on its display is presented in the typeface
below:
Format complete
System transferred
Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08)
Table of Contents
Chapter 1 Hardware Overview
1.1 Features ..........................................................................................................................1
1.2 System Block Diagram ..................................................................................................5
1.3 2.5-inch Hard Disk Drive ...............................................................................................9
Two DDRII SO-DIMM (800MHz specification compliant) used and be up to 4GB
which can be upgraded through Memory Module Slot. Maximum upgradeable system
memory may depend on the model
VRAM
Shared with System RAM for Intel GM45, PM45。
HDD
5400RPM: 250GB, 320GB, 400GB,500GB, internal drives. 2.5 inch x 9.5mm height.
4USB ports are provided. The ports comply with the USB2.0 standard, which enable
data transfer speeds 40 times faster than USB1.1 standard. USB1.1 is also supported.
5.4 GHz DSSS/OFDM LAN card is equipped. Conformity with IEEE 802.11b/g,
IEEE 802.11 a/g/n and IEEE 802.11a/b/g..
MODEM (Conexant x 1)
Supported by on board Modem + DAA daughter card.
Data and FAX transmission is available.
Supports ITU-TV.90.
The transfer speed of data receiving is 56kbps, of data sending is 33.6kbps and of
FAX is 14.4kbps. Actual speed depends on the quality of the line used.
Connected to telephone line through RJ11 MOD
Blue tooth
Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08)
Chapter 1 Hardware Overview
Mini USB Bluetooth Module (BTO) V2.1.
Satellite P500 and Satellite Pro500 Maintenance Ma nual (960-Q08)
8
Chapter 1 Hardware Overview
1.3 2.5-inch Hard Disk Drive
A compact, high-capacity HDD with a height of 9.5mm. Contains a 2.5-inch magnetic disk
and magnetic heads.
Figure 1-3 shows a view of the 2.5-inch HDD and Tables 1-1 and 1-2 list the specifications.
Figure 1-3 2.5-inch HDD
Table 1-1 2.5-inch HDD dimensions
Standard value
Parameter
TOSHIBA
MK1246GS
X
Width (mm)
Outline
dimens
ions
Height (mm)
Depth (mm)
Weight (g) 97/98 97/98 101//102 101//102
Parameter Standard value
FUJITSU
MHY2120BH
Outline
dimensi
ons
Width
(mm)
Height
(mm)
Depth
(mm)
Weight
(g)
TOSHIBA
MK1646GS
X
FUJITSU
MHY2160BH
TOSHIBA
MK2046GS
X
69.85 +/- 0.25
9.5
100.2 +/- 0.25
FUJITSU
MHY2200BH
100
9.5
70
101(Max)
TOSHIBA
MK2546GS
X
TOSHIBA
MK3252GSX
FUJITSU
MHY2250BH
Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08)
9
Chapter 1 Hardware Overview
Parameter Standard value
Outlin
e
dimen
sions
Width (mm)
Height (mm)
Depth (mm)
Weight (g)
HITACHI
HTS542512k9SA0
0
95 (max.) 95 (max.)102 (max.)
HITACHI
HTS542516k9SA
00
69.85 +/- 0.25
100.2 +/- 0.25
HITACHI
HTS542520k9SA
9.5
HITACHI
HTS542525k9S
00
102 (max.)
Table 1-2 2.5-inch HDD dimension
Parameter Standard value
Outline
dimensi
ons
FUJITSU
MHX2250BT
Width
(mm)
Height
(mm)
Depth
(mm)
Weight
(g)
FUJITSU
MHX2300BT
100
12.5
70.0
101(Max)
FUJITSU
MHZ2400BT
A00
Satellite P500 and Satellite Pro500 Maintenance Ma nual (960-Q08)
Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08)
11
Chapter 1 Hardware Overview
Specification
Parameter
Storage size (formatted)
HITACHI
HTS542512k9
SA00
120GB 160GB 200GB 250GB
HITACHI
HTS542516k9S
A00
HTS542520k9SA
Speed (RPM) 5,400
Data transfer Rate
- To/From Media
- T0/From Host
bus transfer rate (MB/s)
Average random seek time
65.5MB/s
1.5Gbps
65.5MB/s
1.5Gbps
150 (MB/s
11
(read) (ms)
Power-on-to-ready (sec) 3.5 sec
Specification
HITACHI
00
65.5MB/s
1.5Gbps
HITACHI
HTS542525k9SA0
65.5MB/s
1.5Gbps
0
Parameter
Storage size
(formatted)
Speed (RPM) 4,200
Data transfer Rate
- To/From Media
- T0/From Host
bus transfer rate
(MB/s)
Average random seek
time (read) (ms)
Power-on-to-ready
(sec)
FUJITSU
MHX2250BT
250GB 300GB 400GB
FUJITSU
MHX2300BT
60.8MB/s Max.
1.5Gbps (150MB/s)
1.5Gbps (150MB/s)
12.0ms/14.0ms
4.0 (typ)
FUJITSU
MHZ2400BT
Satellite P500 and Satellite Pro500 Maintenance Ma nual (960-Q08)
12
Chapter 1 Hardware Overview
1.4 Optical Drive(HD DVD-ROM & CD-R/RW Drive)
The DVD Super Multi drive accommodates either 12 cm (4.72-inch) or 8 cm (3.15-inch)
CD/DVD-ROM, CD-R/RW, DVD±R/±RW and DVD-RAM. It is a high-performance drive
that reads DVD-ROM at maximum 8-speed and CD at maximum 24-speed. Write speed of
DVD±R/±RW and DVD-RAM is different depending on the drive.
The DVD Super Multi drive is shown in Figure 1-4. The dimensions and specifications of the
DVD Super Multi drive are described in Table 1-3, Table 1-4, Table 1-5, Table 1-6, Table 1-
7.
Figure 1-4 DVD Super Multi drive
Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08)
13
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