Toshiba Personal Computer Satellite Maintenance Manual
First edition April.2010
Disclaimer
The information presented in this manual has been reviewed and validated for accuracy. The
included set of instructions and descriptions are accurate for the Satellite Series at the time of this
manual's production. However, succeeding computers and manuals are subject to change without
notice. Therefore, Toshiba assumes no liability for damages incurred directly or indirectly from
errors, omissions, or discrepancies between any succeeding product and this manual.
Trademarks
IBM is a registered trademark, and OS/2 and PS/2 are trademarks of IBM Corporation.
Microsoft, MS-DOS, Windows, DirectSound and DirectMusic are registered trademarks of
Microsoft Corporation.
Intel and Pentium are registered trademarks, and SpeedStep is a trademark of Intel Corporation.
Sound Blaster is a registered trademark of Creative Technology Ltd.
Centronics is a registered trademark of Centronics Data Computer Corporation.
Photo CD is a trademark of Eastman Kodak.
All other properties are trademarks or registered trademarks of their respective holders.
Satellite A660/ProA660 Series Maintenance Manual ii
Preface
This maintenance manual describes how to perform hardware service maintenance for the Toshiba
Personal Computer Satellite, referred to as the Satellite Series in this manual.
The procedures described in this manual are intended to help service technicians isolate faulty
Field Replaceable Units (FRUs) and replace them in the field.
SAFETY PRECAUTIONS
Four types of messages are used in this manual to bring important information to your attention.
Each of these messages will be italicized and identified as shown below.
DANGER: “Danger” indicates the existence of a hazard that could result in death or
serious bodily injury if the safety instruction is not observed.
WARNING: “Warning” indicates the existence of a hazard that could result in bodily
injury if the safety instruction is not observed.
CAUTION: “Caution” indicates the existence of a hazard that could result in property
damage if the safety instruction is not observed.
NOTE: “Note” contains general information that relates to your safe maintenance
service.
Improper repair of the computer may result in safety hazards. Toshiba requires service technicians
and authorized dealers or service providers to ensure the following safety precautions are adhered
to strictly.
Be sure to fasten screws securely with the right screwdriver. If a screw is not fully fastened, it
could come loose, creating a danger of a short circuit, which could cause overheating,
smoke or fire.
If you replace the battery pack or RTC battery, be sure to use only the same model battery or
an equivalent battery recommended by Toshiba. Installation of the wrong battery can cause
the battery to explode.
Satellite A660/ProA660 Series Maintenance Manual iii
The manual is divided into the following parts:
Chapter 1 Hardware Overview describes the Satellite Series system unit and each
FRU.
Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU
problems.
Chapter 3 Test and Diagnostics describes how to perform test and diagnostic
operations for maintenance service.
Chapter 4 Replacement Procedures describes the removal and replacement of the
FRUs.
Appendices The appendices describe the following:
Handling the LCD module
Board layout
Pin assignments
Keyboard scan/character codes
Key layout
Screw torque list
Reliability
Conventions
This manual uses the following formats to describe, identify, and highlight terms and operating
procedures.
Acronyms
On the first appearance and whenever necessary for clarification, acronyms are enclosed in
parentheses following their definition. For example:
Read Only Memory (ROM)
Keys
Keys are used in the text to describe many operations. The key top symbol as it appears on the
keyboard is printed in boldface type.
Key operation
Satellite A660/ProA660 Series Maintenance Manual iv
Some operations require you to simultaneously use two or more keys. We identify such operations
by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause (Break) means
you must hold down Ctrl and at the same time press Pause (Break). If three keys are used, hold
down the first two and at the same time press the third.
User input
Text that you are instructed to type in is shown in the boldface type below:
DISKCOPY A: B:
The display
Text generated by the computer that appears on its display is presented in the typeface below:
Format complete
System transferred
Satellite A660/ProA660 Series Maintenance Manual v
Table of Contents
Chapter 1 Hardware Overview
1.1 Features ............................................................................................................................... 1-1
DVD Super Multi Drive Specifications ....................................................... 1-12
Blu-ray Disc Drive specifications ................................................................ 1-13
Quick/Normal Charging Time ..................................................................... 1-16
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1 Hardware Overview
1.1 Features
The Toshiba Satellite A660/A665/A667 Series and Dynabook TX/AX Series is a full-size PC
notebook based on a Dual Core/Quad Core Processor, providing high-speed processing
capabilities and advanced features. The computer employs a lithium ion battery that allows it to
operate without a DC-in connection for extended periods of time. The display uses a 15.6” or 16”
TFT LCD panel. The PGA socket supports BTO for the CPU so that the system can be designed
to suit the customer’s needs.
The computer has the following features:
Processor (BTO)
The computer is equipped with one of the following Intel® processors.
Intel® Clarksfield Processor Support
Intel® Arrandale Processor
Memory (BTO)
The computer has two SODIMM slots that come standard with 1GB, 2GB or 4GB BTO to
meet various memory requirements. It can incorporate up to 8 GB of main memory. It
supports DDR3 at 800MHz/1066MHz. or 1333MHz depending on the CPU.
Battery Pack
The computer is powered by one rechargeable and removable lithium ion battery pack. The
capacity is either 3-cell, 6-cell or 12-cell, depending on the model of the computer.
Hard Disk Drive (HDD) (BTO)
The computer accommodates one 9.5 mm HDD with the following storage options:
The computer is equipped with an illuminated Toshiba 2010 A4 keyboard with 102 keys,
including number pad. It is a Win7 compliant keyboard featuring a Windows key and
application keys.
Pointing Device
The integrated Wide Touch Pad and two control buttons in the palm rest allow for control of
the on-screen pointer and supports functions such as multi-touch touchpad gestures and
window scrolling. The device also features a touchpad on/off button and an LED light bar.
External Monitor Port (BTO)
The analog VGA port provides support for VESA DDC2B compatible functions. A WDDM
driver is ready for Windows 7.
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Universal Serial Bus (USB) Ports
The computer has three USB 2.0 ports. It is supported to daisy-chain a maximum of 127
USB devices. The serial data transfer rate is 480 Mbps or 12 Mbps and 1.5 Mbps. These
ports support PnP installation and hot plugging. They also support Sleep and Charge
function.
eSATA/USB Combo Port
The external eSATA/USB combo port executes high-speed data transfers to external
devices and now supports shielded cable lengths of up to 2 meters outside the computer.
The port also complies with the USB 2.0 standard
Express Card Slot
The internal Express Card slot is a universal slot. This slot supports ExpressCard34/54 and
the slot is covered with a dummy card. It also supports USB/PCI Express signals.
Bridge Media Slot
This slot allows you to insert SD, MiniSD/ MicroSD (through adapter), Memory
Stick/Memory Stick Duo (through adaptor), Memory Stick Pro/Memory Stick Duo (through
adaptor), xD and MMC memory cards. It supports High-speed SD, SDHC and SD-IO. An
I/O port heel cover is needed. This model does not support CF or Smart Media cards.
Sound system
The integrated sound system provides support for the computer’s internal speakers and
microphone, also allowing an external microphone and headphones to be connected via the
appropriate jacks. It is composed of two Harman/Kardon OdysseyII 10cc internal speakers
and an internal microphone (equipped with echo cancellation).
Internal Camera (BTO)
Camera supports 1.3M pixels without Auto Macro and comes with a blue LED indicator.
(The internal camera is BTO with the internal microphone). The camera is not a rotation
type.
HDMI Out Port (BTO)
HDMI 1.3 out port can connect with Type A connector HDMI cable. One HDMI cable can
send and receive SD and HD video/audio and control signals.
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Headphones-Out Jack
This jack enables connection of stereo headphones (16 ohm minimum). When connected to
headphones, the internal speakers are automatically disabled.
Microphone/ Line-in Jack
A 3.5mm mini microphone jack enables connection of a three-conductor microphone for
monaural input and also enables the connection of a stereo device for audio input.
LAN (BTO)
The computer has built-in support for Gigabit Ethernet LAN (1000 megabits per second,
1000BASE-T) and 10M/100M Ethernet LAN (10/100 megabits per second, 10/100BASET). It employs a Realtek 8111E for Gigabit LAN or 8105E for 10M/100Mbit LAN. It is preinstalled as a standard device in some markets.
Wireless LAN (BTO)
Some computers in this series are equipped with a Wireless LAN card. This WLAN module
may come in with the following types (depending on the model):
Realtek 802.11b/g, 8191SE (1x2)
Atheros 802.11 HB95 (1x1)
PumaPeak 802.11a/b/g (2x2), a/b/g/n (2x2)
Internal Modem (BTO)
Some models are equipped with an integrated modem. The integrated modem provides
capability for data and fax communications that support the V.90 (V.92) standards and
includes a modem jack for connection to the telephone line. Please note that both the V.90
and V.92 standards are only supported in the USA, Canada, United Kingdom, France,
Germany and Australia - only the V.90 standard is supported in other regions. You should
also be aware that the speed of data and fax transfer will depend on the analog telephone
line conditions. The integrated model is only installed as a standard device in some markets.
This internal modem comes with MDC 1.5 solution (Azalia interface).
Felica (BTO)
Some models feature an embedded Felica module writes and reads data to and from
contactless Felica IC cards. Having no need for physical contact with the card, the
Reader/Writer is immune to performance deterioration caused by wear and contamination,
providing easy maintenance and long-term reliability.
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1 Hardware Overview
Bluetooth (BTO)
Some computers in this series offer Bluetooth wireless communication functionality which
eliminates the need for cables between electronic devices such as computers and printers.
When implemented, Bluetooth provides a fast, reliable and secure means to achieve wireless
communication in a small space. This module is Version 2.1 + EDR and is V3.0+HS
support ready.
Fingerprint Sensor (BTO)
The computer has a fingerprint utility installed for the purpose of enrolling and recognizing
fingerprints. By enrolling the ID and password to the fingerprint authentication device, it is
no longer necessary to input the password from the keyboard. The Fingerprint sensor is
located at the center of the Touch Pad panel and is an Authentec AES1660.
TV Tuner (BTO)
Some models are equipped with ATSC/NSTC for Express card type TV tuner and PCIE
mini type for the reception and playback of DVBT.
Sound system (BTO)
The integrated sound system provides support for the computer’s internal speakers and
microphone, also allowing an external microphone and headphones to be connected via the
appropriate jacks. The computer has two Harman or Kardon (Odyssey2) speakers.
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Figure 1-1A shows the computer and its system unit configuration.
Figure 1-1A ID Parts Description Placement Part A
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1 Hardware Overview
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1 Hardware Overview
Satellite A660/Pro A660 Maintenance Manual 1-8
1 Hardware Overview
The system unit of the computer consists of the following components:
Processor (BTO)
The computer is equipped with one of the following Intel® processors:
Intel® Clarksfield Processor
Intel® Arrandale Processor
Memory (BTO)
The computer has two SODIMM slots that come standard with 1GB/2GB/4GB, BTO for
various memory requirements. It can incorporate up to 8 GB of main memory. It supports
DDR3 at 1066MHZ and 1333MHZ depending on the model.
BIOS ROM (EEPROM)
The system BIOS is one 4096KB ROM and the keyboard BIOS is one 256KB ROM, both
of which are ACPI-compliant. The flash utility can be used to program both system and
keyboard BIOS at the same time.
System Controllers
Advanced Power Management 1.2 support
ACPI2.0 b and PC2001 compliant
Support SMBus specification V2.0
Hot keys for system control
Audio volume output control
External LED control
Battery scope report and control
Sticky key support
Power switch control
Two host interface channels support
Supports three independent devices
Internal Keyboard country selection
Wireless LAN on/off button
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1 Hardware Overview
Graphics Controller
Intel® HM55 as integrated graphics solution
Following External Graphic solution with Intel PM55/HM55
Internal Microphone (with Internal Camera, MIC with echo cancellation)
Volume control: Digital control, feather touch button, no mute function
Microsoft inbox audio driver support
Software EQ support
Synchronize to change video and audio output to HDMI/DP
MAXX audio support by SW solution (BTO by image)
Wireless LAN Controller
Realtek 802.11b/g, 8191SE (1x2)
Atheros 802.11 HB95 (1x1)
PumaPeak 802.11a/b/g (2x2), a/b/g/n (2x2)
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1 Hardware Overview
1.2 2.5-inch HDD
The computer contains an extremely low-profile and lightweight, high-performance HDD. The
HDD incorporates 9.5 mm / 12.5 mm height magnetic disk and mini-Winchester type magnetic
heads. The HDD interface conforms to Serial ATA. Storage capacities supported are 160, 250,
320, 400, 500 and 640GB.
The HDD is shown in Figure 1-2 and some of its specifications are listed in Table 1-1.
Figure 1-2 SATA HDD
Table 1-1 HDD Specifications
Item
Capacity (GB)
Rotational Speed (RPM)
Height
User Data Sectors
Bytes / Sector 512 512 512
160GB 250G 320 GB
5400 RPM 5400 or 7200 RPM 5400 or 7200 RPM
9.5 mm 9.5 mm 9.5 mm
312,581,808 488,397,168 625,142,448
Specifications
Item
Capacity (GB)
Rotational Speed (RPM)
Height
User Data Sectors
Bytes / Sector 512 512
500GB 640 GB
5400 or 7200 RPM 5400 RPM
9.5 mm 9.5 mm
976,773,168 1,250,263,728
Specifications
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1.3 DVD Super Multi (+-R Double Layer)
The DVD Super Multi drive accepts 12-cm (4.72-inch) and 8-cm (3.15-inch) discs. At maximum,
the drive can play back a DVD at 8x speed, read CD-ROM at 24x speed, and write CD-R at 24x
speed, CD-RW at 6x speed, CD-RW at 16x speed, DVD-R at 8x speed, DVD-RW at 8x speed,
DVD+R at 8x speed, DVD+R (Double Layer) at 8x speed, DVD-R (Dual Layer) at 8x speed,
DVD+RW at 8x speed and DVD-RAM at 5x speed.
The DVD Super Multi drive is shown in Figure 1-3 and its specifications are listed in Table 1-2.
CD-DA, CD-ROM, CD-R, CD-RW, CD-ROMXA, Photo CD
(Multi-Session), Video CD, CD-Extra (CD+), CD-Text.
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1.4 BD-RE and BD-Combo drives
The BD-RE and BD-Combo drives accept 12-cm (4.72-inch) and 8-cm (3.15-inch) discs and can
play BDs, DVDs and CDs. At maximum the drives can playback BD at 6x speed, DVD at 8x
speed, read CD-ROM at 24x speed
The BD-RE and BD-Combo drives let you record data to writable CD/DVD discs. The drives can
write CD-RW at 16x speed, CD-R at 24x speed, DVD-RAM at 5x speed, DVD+R DL at 4x
speed, DVD-R DL at 4x speed, DVD+RW at 4x speed, DVD+R at 8x speed, DVD-RW at 6x
speed, DVD-R at 8x speed.
In addition to being able to write to recordable CD/DVD discs, the BD-RE drive can write to
BD-R as 6x speed, BD-R(DL) at 4x speed, BD-RE at 2x speed and BD-RE (DL) at 2x speed.
Figure 1-4 BD-RE or BD-Combo drive (depending on the model)