The information presented in this manual has been reviewed and validated for accuracy. The
included set of instructions and descriptions are accurate for the Satellite L350D / Satellite
Pro L350D / EQUIUM L350D / SATEGO L350D at the time of this manual's production.
However, succeeding computers and manuals are subject to change without notice.
Therefore, Toshiba assumes no liability for damages incurred directly or indirectly from
errors, omissions, or discrepancies between any succeeding product and this manual.
Trademarks
Intel and Pentium are registered trademarks of Intel Corporation.
IBM, IBM PC/XT, PC/AT, PS/2 and OS/2 are registered trademarks of IBM Corporation.
Windows Vista home edition are registered trademarks of Microsoft Corporation.
Sound Blaster and Pro are trademarks of Creative Technology Ltd.
UNIX is a registered trademark of X/Open Company Ltd.
NetWare are registered trademarks of Novell, Inc.
All other properties are trademarks or registered trademarks of their respective holders.
ii Satellite L350D/Satellite Pro L350D/EQUIUM L350D/SATEGO L350D Maintenance Manual
Preface
This maintenance manual describes how to perform hardware service maintenance for the
Toshiba Personal Computer Satellite L350D / Satellite Pro L350D / EQUIUM L350D /
SATEGO L350D, referred to as Satellite L350D / Satellite Pro L350D / EQUIUM L350D /
SATEGO L350D in this manual.
The procedures described in this manual are intended to help service technicians isolate
faulty Field Replaceable Units (FRUs) and replace them in the field.
SAFETY PRECAUTIONS
Four types of messages are used in this manual to bring important information to your
attention. Each of these messages will be italicized and identified as shown below.
DANGER: “Danger” indicates the existence of a hazard that could result in death or
serious bodily injury, if the safety instruction is not observed.
WARNING: “Warning” indicates the existence of a hazard that could result in bodily
injury, if the safety instruction is not observed.
CAUTION: “Caution” indicates the existence of a hazard that could result in property
damage, if the safety instruction is not observed.
NOTE: “Note” contains general information that relates to your safe maintenance
service.
Improper repair of the computer may result in safety hazards. Toshiba requires service
technicians and authorized dealers or service providers to ensure the following safety
precautions are adhered to strictly.
Be sure to fasten screws securely with the right screwdriver. If a screw is not fully
fastened, it could come loose, creating a danger of a short circuit, which could cause
overheating, smoke or fire.
If you replace the battery pack, RTC battery or backup battery, be sure to use only the
same model battery or an equivalent battery recommended by Toshiba. Installation of
the wrong battery can cause the battery to explode.
Satellite L350D/Satellite Pro L350D/EQUIUM L350D/SATEGO L350D Maintenance Manual iii
The manual is divided into the following parts:
Chapter 1 Hardware Overview describes the Satellite L350D / Satellite Pro
L350D / EQUIUM L350D / SATEGO L350D system unit and each
FRU.
Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve
FRU problems.
Chapter 3 Test and Diagnostics describes how to perform test and diagnostic
operations for maintenance service.
Chapter 4 Replacement Procedures describes the removal and replacement of the
iv Satellite L350D/Satellite Pro L350D/EQUIUM L350D/SATEGO L350D Maintenance Manual
Conventions
This manual uses the following formats to describe, identify, and highlight terms and
operating procedures.
Acronyms
On the first appearance and whenever necessary for clarification acronyms are enclosed in
parentheses following their definition. For example:
Read Only Memory (ROM)
Keys
Keys are used in the text to describe many operations. The key top symbol as it appears on
the keyboard is printed in boldface type.
Key operation
Some operations require you to simultaneously use two or more keys. We identify such
operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause (Break) means you must hold down Ctrl and at the same time press Pause (Break). If
three keys are used, hold down the first two and at the same time press the third.
User input
Text that you are instructed to type in is shown in the boldface type below:
DISKCOPY A: B:
The display
Text generated by the XXXXX that appears on its display is presented in the type face
below:
Format complete
System transferred
Satellite L350D/Satellite Pro L350D/EQUIUM L350D/SATEGO L350D Maintenance Manual v
Table of Contents
Chapter 1 Hardware Overview
1.1 Features ....................................................................Error! Bookmark not defined.
1.2 System Unit Components.........................................Error! Bookmark not defined.
1.3 2.5-inch HDD...........................................................Error! Bookmark not defined.
1.4 Combo CD-RW/DVD-ROM....................................Error! Bookmark not defined.
1.5 DVD Super Multi (+-R Double Layer)....................Error! Bookmark not defined.
1.6 Power Supply ...........................................................Error! Bookmark not defined.
1.7 Batteries....................................................................Error! Bookmark not defined.
1.7.1 Main Battery...........................................Error! Bookmark not defined.
1.7.2 Battery Charging Control.......................Error! Bookmark not defined.
1.7.3 RTC Battery ...........................................Error! Bookmark not defined.
iv Satellite L350D/Satellite Pro L350D/EQUIUM L350D/SATEGO L350D Maintenance Manual
1.1 Features 1 Hardware Overview
1.1 Features
The Toshiba Satellite L350D/Satellite Pro L350D/EQUIUM L350D/SATEGO L350D is a
full size notebook PC based on the mobile AMD Turion64 X2 and Athlon X2 Processors,
providing high-speed processing capabilities and advanced features. The computer employs
a Lithium Ion battery that allows it to be battery-operated for a longer period of time. The
display uses 17-inch WXGA+ LCD panel, at a resolution of 1440 by 900 pixels. The Socket
S1 supports BTO/CTO for the CPU so that the system can be designed to suit your needs.
The computer has the following features:
Processor
The CPU is mobile AMD Turion64 X2 and Athlon X2 Processor:
Turion64 X2 Processor
RM-70(2.00G) Hz
Athlon X2 Processor
QL-60(1.90G) Hz
Host Bridge System Controller
System Controller: AMD RS780MN/MC + AMD SB700.
Graphics
AMD RS780MN/MC integrated graphics.
Memory
The computer has two SO-DIMM slots, which come standard with DDRII-667MHz
or DDRII-800MHz module. It supports PC2-5300/6400 and uses SO-DIMMs
(DDRII SDRAM) driven at 1.8V, accepting BTO/CTO for your memory
requirements. It can incorporate up to 8.0GB of main memory.
Using the following sizes of memory modules:
y 512 MB (64M×64) / 667/800MHz
y 1024 MB (128M×64) / 667/800MHz
y 2048 MB (256M×64) / 667/800MHz
Satellite L350D/Satellite Pro L350D/EQUIUM L350D/SATEGO L350D Maintenance Manual 5
1 Hardware Overview 1.1 Features
y 4096 MB (512M×64) / 667/800MHz
Hard Disk Drive (HDD)
The computer accommodates 2.5-inch 9.5mm / 12.5mm height Serial ATA HDD with
following storage capacities:
y 120 GB (9.5mm thick) SATA (5,400rpm)
y 160 GB (9.5mm thick) SATA (5,400rpm)
y 200 GB (9.5mm thick) SATA (5,400rpm)
y 250 GB (9.5mm thick) SATA (5,400rpm)
y 320 GB (9.5mm thick) SATA (5,400rpm)
y 500 GB (12.5mm thick) SATA (5,400rpm)
y 200 GB (9.5mm thick) SATA (4,200rpm)
y 250 GB (12.5mm thick) SATA (4,200rpm)
y 300 GB (12.5mm thick) SATA (4,200rpm)
y 400 GB (12.5mm thick) SATA (4,200rpm)
y 500 GB (12.5mm thick) SATA (4,200rpm)
ODD
The computer accommodates a fixed 12.7mm SATA ODD with one of following
types:
y Combo CD-RW/DVD ROM drive
y DVD Super Multi +-R Double Layer drive
y DVD Super Multi +-R Double Layer with Label Flash™ drive (BTO)
Display
The LCD display available comes in the following type at resolution 1440x900,
262,144 colors:
y 17.0” WXGA+ CSV 200nits display
Keyboard
The keyboard has 30 kinds’ countries keyboard.
6 Satellite L350D/Satellite Pro L350D/EQUIUM L350D/SATEGO L350D Maintenance Manual
1.1 Features 1 Hardware Overview
Battery
The computer has a removable 6/9 Cell Lithium Ion battery pack and an internal RTC
battery (rechargeable).
Universal Serial Bus (USB) Ports
The computer has three USB 2.0 ports. It is supported to daisy-chain a maximum of
127 USB devices. The serial data transfer rate is 480Mbps or 12Mbps and 1.5Mbps.
These ports support PnP installation and hot plugging.
External Monitor Port
A 15-pin external monitor port is provided, through which the computer automatically
recognizes an external VESA DDC 2B compatible monitor.
Bridge Media Slot (BTO)
This slot is for your memory card requirements like SD, Mini-SD, SD-IO, MS, MS
Pro, MMC and XD Cards to provide memory card read on your computer.
Toshiba Pointing Device
Toshiba Pointing Device has one kind of Synaptic Touchpad.
Sound System
Realtek ALC268 integrated audio controller supports multimedia. The sound system
contains the following:
y Stereo speakers
y Headphone jack
y Internal microphone
y External microphone jack
On-Board LAN
The internal LAN supports 10/100Mbit, enabling connection to a LAN at up to
100Mbps. It supports Wake-up on LAN from S3/S4/S5 and PXE boot support. This
Satellite L350D/Satellite Pro L350D/EQUIUM L350D/SATEGO L350D Maintenance Manual 7
1 Hardware Overview 1.1 Features
internal LAN has RJ45 jack with signal reception LED to directly accommodate a
LAN cable.
Wireless LAN (BTO)
The internal Mini Card slot supports IEEE802.11ag (MOW) / IEEE802.11ag (ROW) /
IEEE802.11ag (JPN) / IEEE802.11bg (WW) / IEEE802.11agn (MOW) /
IEEE802.11agn (ROW) cards. The Antenna has two or three wires dual band antenna
support for BTO.
Internal Modem (BTO)
The computer contains a MDC, enabling data and fax communication. It supports
ITU- T V.90 (for rest countries) / V.92 (America, Canada, UK, Germany & France).
The transfer rates are 56Kbps for data reception, 33.6Kbps for data transmission and
14,400bps for fax transmission. Note, however, that the actual speed depends on the
line quality. The RJ11 modem jack is used to accommodate a telephone line.
PCI Express Card Slot
The AMD RS780MN/MC provides PCI Express root ports which are compliant to
PCI Express Base Specification, Revision 1.0a. The root port supports 2.5Gb/s
bandwidth in each direction (5Gb/s concurrent) and two virtual channels for full
isochronous data support.
Internal Camera (BTO)
The computer has an internal camera. The camera has 1.3Mpix resolution support.
HDMI Out Port (BTO)
The computer has HDMI Out Port and it supports HDMI V1.3. A HDMI monitor
can be connected to HDMI Out Port on the computer.
8 Satellite L350D/Satellite Pro L350D/EQUIUM L350D/SATEGO L350D Maintenance Manual
1.1 Features 1 Hardware Overview
Figures 1-1/1-2/1-3 and 1-4 show the computer and its system unit configuration,
respectively.
Satellite L350D/Satellite Pro L350D/EQUIUM L350D/SATEGO L350D Maintenance Manual 9
1 Hardware Overview1.1 Features
Figure 1-1 ID Parts Description Placement
10 Satellite L350D/Satellite Pro L350D/EQUIUM L350D/SATEGO L350D Maintenance Manual
1.1 Features1 Hardware Overview
Figure 1-2 Computer Block Diagram
Satellite L350D/Satellite Pro L350D/EQUIUM L350D/SATEGO L350D Maintenance Manual 11
1 Hardware Overview1.1 Features
Figure 1-3 System Board Configurations
12 Satellite L350D/Satellite Pro L350D/EQUIUM L350D/SATEGO L350D Maintenance Manual
1.2 System Unit Components 1 Hardware Overview
1.2 System Unit Components
Figure 1-4 is Block Diagram of the System Unit.
Satellite L350D/Satellite Pro L350D/EQUIUM L350D/SATEGO L350D Maintenance Manual 13
Figure 1-4 System Unit Block Diagram
1 Hardware Overview 1B1.2 System Unit Components
The system unit of the computer consists of the following components:
Processor: AMD Turion64 X2 and Athlon X2 Processor.
y Turion64 X2 Processor
− Core Speed: 2.0 GHz
− I/O Bus: 1600 MHz
− On-die Level 2 Cache: 1 MB
y Athlon X2 Processor
− Core Speed: 1.9 GHz
− I/O Bus: 1600 MHz
− On-die Level 2 Cache: 1 MB
Memory
Two expansion memory slots are provided. They can hold 512/1024/2048/4096MB
expansion memory modules available as options to grow up to 8.0 GB.
y PC2-5300 (667MHz) / PC2-6400 (800MHz) DDRII SDRAM supported
y 512/1024/2048/4096MB modules supported
− 512 MB (64M x 64)
− 1024 MB (128M x 64)
− 2048 MB (256M x 64)
− 4096 MB (512M x 64)
y 1.8 volt operation
y No parity bit
y 64-bit data transfer
BIOS ROM (Flash EEPROM)
y 8Mb x 1 chip (1024KB flash parts)
− NvStorage Size: 64KB
− NvStorage Free Space: 37KB
− FV00 Size: 652KB
− FV00 Free Space: 72KB
− FV01 Size: 32KB
− FV01 Free Space: 5KB
− FV02 Size: 36KB
− FV02 Free Space: 3KB
− FV03 Size: 52KB
− FV03 Free Space: 2KB
14 Satellite L350D/Satellite Pro L350D/EQUIUM L350D/SATEGO L350D Maintenance Manual
1.2 System Unit Components 1 Hardware Overview
− FV04 Size: 104KB
− FV04 Free Space: 19KB
System Controllers
y North Bridge: AMD RS780MN/MC
− CPU Hyper Transport 3.0 Interface
− Memory Interface
− ATi Hyper Memory
− PCI Express Interface
− A-Link Express II Interface
− 2D Acceleration Features
− 3D Acceleration Features
− Motion Video Acceleration Features
− Multiple Display Features
− Integrated LVDS
− DVI / HDMI ( Not Applicable to RS780MC )
− Power Management Features
y South Bridge: AMD SB700
− A-Link Express II Interface to AMD North Bridges
− PCI Host Bus Controller
− USB Controller
− SMBus Controller
− Interrupt Controller
− DMA Controller
− LPC Host Bus Controller
− SATA Controller
− IDE Controller
− AHCI Support
− High Definition Audio
− Real Time Clock
− Power Management
Audio Controller
Realtek ALC268 integrated audio controller supports multimedia. The sound system
features contain the following:
y 2 Stereo DACs support 16/20/24-bit PCM format for stereo audio playback
y 2 stereo ADCs support 16/20-bit PCM format for two stereo independent sound inputs
y 16/20/24-bit S/PDIF-OUT supports 44.1K/48K/88.2K/96K/192KHz sample rate
y All ADCs support 44.1K/48K/96KHZ sample rate
Satellite L350D/Satellite Pro L350D/EQUIUM L350D/SATEGO L350D Maintenance Manual 15
1 Hardware Overview 1B1.2 System Unit Components
y 4 GPIOs (GPIO0/GPIO3 are digital GPIO shared with digital MIC interface,
GPIO1/GPIO2 are analog) for customized applications
y High quality analog differential CD input
y 2 jack detection pins each designed to detect up to 4 jacks
y Supports hardware digital volume control for digital microphone input
y Supports external PCBEEP input and built-in digital BEEP generator
A KBC WINBOND WPCE775L chip is used to serve as KBC/EC and Super IO:
y KBC
− Scan controller function
− Interface controller function
y EC
− Power supply sequence control
− Overheat shutdown support
− LED control
− Beep control
− Device ON/OFF
− Cooling fan speed control
− Universal I/O port
− Battery capacity check
− Flash memory reprogramming function
− EC access interface
− I2C communication control
Battery EEPROM
y 24C02 equivalent (128 words x 16 bits, I2C interface) integrated in battery pack
− Storing records of battery use
Clock Generator
y Realtek RTM880T-797
− Generating the clock signal required for the system
Modem Controller
Built-in MDC card with Askey / Foxconn / Lite-On. Functions of modem controller:
y Digital signal conductor protection
16 Satellite L350D/Satellite Pro L350D/EQUIUM L350D/SATEGO L350D Maintenance Manual
1.2 System Unit Components 1 Hardware Overview
y Ring wake-up support
y Azalia interface
y Communication codes supported:
− For data communication:
V.90 (China)/V.92, data rates: 28kbps/56kbps
V.34 extended rates: 33.6K/2400/V.32 turbo, V.32 bits and fallbacks
− For fax:
V.17, V.27, V.29, V.34 and V.21 Channel 2
V.253 Class 1 fax
LAN Controller
y Realtek RTL8102E 10/100Mbit
− IEEE 802.3 10BASE-T/100BASE-TX compliant
− IEEE 802.3u Auto-Negotiation support
− Digital Adaptive Equalization control
− 10BASE-T auto-polarity correction
− LAN Connect interface
− Automatic detection of “unplugged mode”
− Remote boot (PXE 2.1)
− Smart power down when link is not detected
Wireless LAN Controller
y Support following 3 kinds of mini PCI wireless LAN cards
− IEEE 802.11bg
− IEEE 802.11ag
− IEEE 802.11agn
y Data Rate
− IEEE 802.11bg: Standard 54M bps
− IEEE 802.11ag: Standard 54M bps
− IEEE 802.11agn: Standard 130M bps
y Frequency Channel
− IEEE802.11bg: 2.4GHz
− IEEE802.11ag: 2.4GHz / 5.4GHz
− IEEE802.11agn: 2.4GHz / 5.4GHz
Satellite L350D/Satellite Pro L350D/EQUIUM L350D/SATEGO L350D Maintenance Manual 17
1 Hardware Overview 1.3 2.5-inch HDD
1.3 2.5-inch HDD
The computer contains an extremely low-profile, lightweight and high-performance HDD.
The HDD incorporates 9.5 mm or 12.5 mm height magnetic disk and mini-Winchester type
magnetic heads. The HDD interface conforms to Serial ATA. Storage capacities supported
are 120, 160, 200, 250, 300, 320, 400 & 500 GB.
The HDD is shown in Figure 1-5 and some of its specifications are listed in Table 1-1.
Figure 1-5 SATA HDD
Table 1-1 HDD Specifications
Item
Capacity (GB)
Rotational Speed (RPM)
Height
User Data Sectors
Bytes / Sector - 512 512
Item Specifications
Capacity (GB)
Rotational Speed (RPM)
Height
User Data Sectors
Bytes / Sector 512 512 512