Toshiba QOSMIO G40 Maintenance Manual
First edition May 2007
Disclaimer
The information presented in this manual has been reviewed and validated for accuracy. The included
set of instructions and descriptions are accurate for the QOSMIO G40 at the time of this manual's
production. However, succeeding computers and manuals are subject to change without notice.
Therefore, Toshiba assumes no liability for damages incurred directly or indirectly from errors,
omissions, or discrepancies between any succeeding product and this manual.
Trademarks
IBM is a registered trademark and IBM PC is a trademark of International Business Machines
Corporation.
Intel, Intel SpeedStep, Intel Core, Celeron and Centrino are trade
Intel Corporation or its subsidiaries in the United States and other countries/regions.
Windows and Microsoft are registered tradem
Photo CD is a trademark of Eastman Kodak.
Sonic RecordNow! and Sonic PrimeTime are registered trademarks of Sonic Solutions.
Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license.
Memory Stick is a registered trademark and i.LINK is a trademark of Sony Corporation.
InterVideo and WinDVD are registered t
WinDVD Creator is trademarks of the InterVideo Inc.
Manufactured under license from Dolby Laboratories.
"Dolby" and the double-D symbol are trademarks of Dolby Laboratories.
Confidential unpublished works. Copyright 1992-1997 Dolby Laboratories.
All rights reserved.
EdgeMotion, PalmCheck, TouchPad and Synaptics are trade
Synaptics Incorporated.
Other trademarks and registered trademarks not listed above may be used in this manual.
arks of Microsoft Corporation.
rademarks of the InterVideo Inc.
marks or registered trademarks of
marks or registered trademarks of
ii [CONFIDENTIAL] QOSMIO G40 Maintenance Manual (960-632)
Preface
This maintenance manual describes how to perform hardware service maintenance for the
Toshiba Personal Computer QOSMIO G40.
NOTE: Each model of QOSMIO G40 has a different configuration. For each model’s
configuration, refer to the parts list dedicated to it.
The procedures described in this manual are intended to help service technicians isolate
faulty Field Replaceable Units (FRUs) and replace them in the field.
SAFETY PRECAUTIONS
Four types of messages are used in this manual to bring important information to your
attention. Each of these messages will be italicized and identified as shown below.
DANGER: “Danger” indicates the existence of a hazard that could result in death or
serious bodily injury, if the safety instruction is not observed.
WARNING: “Warning” indicates the existence of a hazard that could result in bodily
injury, if the safety instruction is not observed.
CAUTION: “Caution” indicates the existence of a hazard that could result in property
damage, if the safety instruction is not observed.
NOTE: “Note” contains general information that relates to your safe maintenance
service.
Improper repair of the computer may result in safety hazards. Toshiba requires service
technicians and authorized dealers or service providers to ensure the following safety
precautions are adhered to strictly.
Be sure to fasten screws securely with the right screwdriver. Be sure to use the PH
Point size “0” and “1” screwdrivers complying with the ISO/DIS 8764-1:1996. If a
screw is not fully fastened, it could come loose, creating a danger of a short circuit,
which could cause overheating, smoke or fire.
If you replace the battery pack or RTC battery, be sure to use only the same model
battery or an equivalent battery recommended by Toshiba. Installation of the wrong
battery can cause the battery to explode.
QOSMIO G40 Maintenance Manual (960-632) [CONFIDENTIAL] iii
The manual is divided into the following parts:
Chapter 1 Hardware Overview describes the QOSMIO G40 system unit and each
FRU.
Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve
FRU problems.
Chapter 3 Test and Diagnostics describes how to perform test and diagnostic
operations for maintenance service.
Chapter 4 Replacement Procedures describes the removal and replacement of the
iv [CONFIDENTIAL] QOSMIO G40 Maintenance Manual (960-632)
Conventions
This manual uses the following formats to describe, identify, and highlight terms and
operating procedures.
Acronyms
On the first appearance and whenever necessary for clarification acronyms are enclosed in
parentheses following their definition. For example:
Read Only Memory (ROM)
Keys
Keys are used in the text to describe many operations. The key top symbol as it appears on
the keyboard is printed in boldface type.
Key operation
Some operations require you to simultaneously use two or more keys. We identify such
operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause (Break) means you must hold down Ctrl and at the same time press Pause (Break). If
three keys are used, hold down the first two and at the same time press the third.
User input
Text that you are instructed to type in is shown in the boldface type below:
DISKCOPY A: B:
The display
Text generated by the QOSMIO G40 that appears on its display is presented in the type face
below:
Format complete
System transferred
QOSMIO G40 Maintenance Manual (960-632) [CONFIDENTIAL] v
Two DDR2-533/DDR2-667 SDRAM slots. Memory modules can be installed to
provide a maximum of 4GB. Memory modules are available in 512MB, 1024MB and
2048MB sizes.
VGA
nVIDIA NB8P-GS is mounted.
HDD
Double (or single) 120GB, 160GB, 200GB internal serial-ATA drive. 2.5 inch x
9.5mm height .( 160GB HDD has a case of 9.5mm and 12.5mm.)
An-easy-to-use 85(US)/86(UK)-key keyboard provides a numeric keypad overlay for
fast numeric data entry or for cursor and page control. The keyboard also includes
two keys that have special functions in Microsoft® Windows® Vista. It supports
software that uses a 101- or 102-key enhanced keyboard.
Touch pad
A Touch Pad and control buttons in the palm rest enable control of the on-screen
pointer and scrolling of windows.
Display
LCD
Built-in 17.1-inch, WUXGA (1,920 x 1,200 dots) amorphous silicon TFT color
display.
Interface
To external monitor via - RGB connector
- S-video OUT connector
- HDMI port OUT connector
To internal monitor via - S-video IN connector
- TV IN port
Sound system
Harman/Kardon-made stereo speaker is equipped. An internal microphone, external
monaural microphone jack and two stereo headphone jacks (one stereo headphone
jack can be used also as S/PDIF connector) are also equipped.
Battery
The RTC battery is equipped inside the computer.
The main battery is a detachable lithium ion battery (7,050mAh:Li-Ion, 9cell).
TV-tuner (Mini Card)
This enables to watch TV and record it. (Supporting world wide signal : NTSC, PAL
and SECAM).
The computer is equipped with PCI Express Mini Card type wireless LAN card that
supports 802.11 a/b/g or 802.11 a/b/g/n in the PCI Express Mini Card slot. This
function can be switched on and off by a switch on the computer.
LAN/MODEM
Connectors for LAN and Modem are separately mounted.
Bluetooth
Depending on the model, the computer is equipped with a dedicated Bluetooth
module. This enables a communication to devices that support Bluetooth
Version 2.0. Adopting AFH (Adaptive Frequency Hopping), reduce the interference
with the wireless communication in 2.4GHz. It can be switched on or off with a
switch on the computer.
Remote controller
A remote controller for easy operation from some distance.
USB FDD
USB FDD supports 720KB and 1.44MB.
PC card slot
The PC card slot (PCMCIA) accommodates one 5mm Type II card. (Based on PC
Card Standard, supporting CardBus)
ExpressCard slot
The ExpressCard slot accommodates an ExpressCard.
Bridge Media slot
One SD memory card/ SDIO card/Memory stick (PRO)/xD picture card/MultiMedia
card slot. Data can be read and written by inserting each media to the slot.
USB (Universal Serial Bus)
Five USB ports are provided. The ports comply with the USB2.0 standard, which
enables data transfer speeds 40 times faster than USB1.1 standard. USB1.1 is also
supported.
The computer has one IEEE 1394 port. It enables high-speed data transfer directly
from external devices such as digital video cameras.
S/PDIF
This port can send or receive the digital sound data with the equipment like CD, MD
Player. (This port is also used for headphone I/F.)Fingerprint sensor
Infrared transmitter cable ports
Connect the infrared transmitter cable to the infrared transmitter cable port on the
computer and to the set-top box.
Fingerprint sensor
The computer is equipped with a fingerprint sensor and fingerprint authentication
utility. They enable only person who has registered his/her fingerprint to use the
computer.
Web Camera
Web Camera Web Camera is a device that allows you to record video or take
photographs with your computer.
Intel Turbo Memory (Robson)
Intel Turbo Memory is a non - volatile memory disk - CaChe accelerator . 1GB Flash
memory has 2 features ( “Ready Boot” and “Hybrid Disk”) .
Two memory slots capable of accepting DDR2-SDRAM 512MB, 1024MB or
2048MB memory modules for a maximum of 4GB.
- 200-pin small-size DIMM
- 1.8V operation
- PC4300(DDR2-533)/PC5300(DDR2-667) support
BIOS ROM (Flash memory)
- 8Mbit (512K×16-bit chip)
301KB used for Animation
288KB used for system BIOS
64KB used for VGA-BIOS
64KB used for Finger Print
32KB used for ACPI
24KB used for booting
16KB used for Parameter Block
Others
This gate array has the following elements and functions.
• North Bridge (Intel PM965:Crestline-PM)
Meorom Processor System Bus Supports
PCI Express Based Graphics Interface
System Memory supports :DDR2-533/DDR2-667, 4GB max.
DMI(Direct Media Interface)
Power management control (ACPI2.0 conformity
• South Bridge (Intel ICH8M)
- DMI (Direct Media Interface)
- PCI Express I/F (4 PCI REQ/GNT Pairs)
- PCI Bus I/F Rev 2.3
- Integrated Serial ATA Host Controller (2 ports, 150MB/S)
The HD DVD-ROM drive accommodates 12 cm (4.72-inch) CD-ROM, DVD-ROM, HD
DVD-ROM, CD-R/RW, DVD±R/±RW and DVD-RAM. It is a high-performance drive that
reads DVD-ROM at maximum 8-speed DVD-ROM DL at maximum 6-speed, CD-ROM at
maximum 24-speed and HD DVD-ROM at maximum 1-speed. It writes CD-R at maximum
16-speed, CD-RW at maximum 10-speed (High Speed and Ultra Speed), DVD-R and
DVD+R at maximum 4-speed, DVD-RW and DVD+RW at maximum 4-speed, DVD-RAM
at maximum 3-speed, DVD-R (Double Layer) at maximum 2-speed, DVD+R (Double Layer)
at maximum 2.4-speed.
The HD DVD drive is shown in Figure 1-4. The dimensions and specifications of the HD
DVD drive are described in Table 1-3 and 1-4.
The HD DVD-R drive accommodates 12 cm (4.72-inch) CD-ROM, DVD-ROM, HD DVDROM, CD-R/RW, DVD±R/±RW and DVD-RAM. It is a high-performance drive that reads
DVD-ROM at maximum 8-speed DVD-ROM DL at maximum 6-speed, CD-ROM at
maximum 24-speed and HD DVD-ROM at maximum 1-speed. It writes CD-R at maximum
16-speed, CD-RW at maximum 10-speed (High Speed and Ultra Speed), DVD-R and
DVD+R at maximum 4-speed, DVD-RW and DVD+RW at maximum 4-speed, DVD-RAM
at maximum 3-speed, DVD-R (Double Layer) at maximum 2-speed, DVD+R (Double Layer)
at maximum 2.4-speed, HD DVD-R (Double Layer) at up to 1-speed.
The HD DVD-R drive is shown in Figure 1-5. The dimensions and specifications of the HD
DVD drive are described in Table 1-5 and 1-6.