
NVS
Network Video Recorder
User Manual
model no.
NVSPRO8-2U-X
NVSPRO8-4U-X
Please carefully read these instructions before using this product.
Save this manual for future use.
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Surveillix™ NVS PRO
Operations Manual (G5 Hardware & Version 4.5 Software)
Manual Edition 31472AB – OCTOBER 2012
Printed in USA
No part of this documentation may be reproduced in any means, electronic or mechanical, for any purpose, except as
expressed in the Software License Agreement. Toshiba America Inform ation Systems (TAIS) shall not be liable for technical or
editorial errors or omissions contained herein. The information in this document is subject to change without notice.
THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. THE ENTIRE
RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL TOSHIBA
BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, INC IDENTAL, SPEC IAL, PUNITIVE, OR OTHER DAMAGES
WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PRO FITS, BUSINESS
INTERRUPTION OR LOSS OF BUSINESS INFORMATION), EVEN IF TIAS HAS BEEN AD VISED OF THE POSSIBILITY OF
SUCH DAMAGES AND WHETHER IN AN ACTION OR CONTRACT OR TORT, INCLUDING NEGLIGENCE .
This software and documentation are copyrighted. All other rights, including ownership of the software, are res erved t o DVR
Support Center. TIAS and Surveillix are registered trademarks of TOSHIBA CORPORATION in the United States and
elsewhere; Windows, and Windows 2000 are registered trademarks of Microsoft Corporation. All other brand and product
names are trademarks or registered trademarks of the respective owners.
The following words and symbols mark special messages throughout this guide:
WARNING: Text set off in this manner indicates that failure to
follow directions could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to
follow directions could result in damage to equipment or loss of
information.
31472AB 3

LIMITED WARRANTY
NETWORK VIDEO RECORDER
The Imaging Systems Division of Toshiba America Information Systems, Inc. ("ISD") makes the following limited warranties.
These limited warranties extend to the Original End-User ("You[r]").
Limited Three (3) Year Warranty of Labor and Parts
The Imaging Systems Division of Toshiba America Information Systems warrants this product and parts against defects in material or
workmanship for a period of three years from the date of original retail purchase by the end-user. During this period, ISD will repair or replace a
defective product or part with a new or refurbished item. The user must deliver the entire product to the Surveillix DVR Repair Facility. The user is
responsible for all transportation and insurance charges for the product to the DVR Repair Facility. ISD reserves the right to substitute Factory
Refurbished Parts and / or Factory Refurbished Product in place of those in need of repair.
Step-by-step Procedures - How to Obtain Warranty Service
[1] Verify operation of the unit by checking the instruction manual and web site for the latest updates at
www.toshibasecurity.com
[2] If there is a defect in material or workmanship, contact the Surveillix DVR Support Center at (877) 855-1349
[877-855-1FIX] to speak to a technical support representative and schedule service.
[3] Arrange for delivery of t he product to the Surveillix DVR Repair Facility. Products must be insured and securely packed, preferably
in the original shipping carton. A lett er explaining the defec t and a copy of t he bill of s ale or other pro of of purchas e must be enclos ed
with a complete return street address and daytime telephone number. The Tracking Number should also be indicated on your
documents. Charges for transportation and insurance must be prepaid by the end-user.
Critical Use Disclaimer
The product is not designed for any “critical applications.” “Critical applications” means life support systems, exhaust or smoke
extraction applications, m edical applications, commercial aviati on, mass transit applications, military applications, homeland security
applications, nuclear facilities or systems or any other applications where product fai lure could lead to injury to persons or l oss of lif e or
catastrophic property damage. Accordingly, Toshiba disclaims any and all liability aris ing out of the use of the product i n any critical
applications.
Your Responsibilities
The above warranty is subject to the following conditions:
[1] You must retain the bill of sale or provide other proof of purchase.
[2] You must schedule service within thirty days after you discover a defective product or part.
[3] All warranty servicing of this product must be made by the Surveillix DVR Repair Facility.
[4] The warranty extends t o defects in material or workmanship as limit ed above, and not to any products or part s that have been lost
or discarded by user. The warranty does not cover damage caused by misuse, accident, improper installation, improper maintenance,
or use in violation of instructions furnis hed by ISD. The warranty does not extend to units which have been altered or m odifi ed without
authorization of ISD, or to damage to products or parts thereof which have had the serial number removed, altered defaced or rendered
illegible.
ALL WARRANTIES IMPLIED BY STATE LAW, I NCLUDING THE IMP LIED W ARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, ARE EXPRESSLY LIM ITED TO THE DURATION OF THE LIMI TED WARRANTIES SE T FORTH
ABOVE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply.
WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY STATE LAW AS HEREBY LIMITED, THE FOREGOING EXPRESS
WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WITH RESPECT TO THE REPAIR OR REPLACEMENT OF ANY
PRODUCTS OR PARTS. IN NO EVENT SHALL ISD BE LIABLE FOR CONSE QUENTIAL OR INCIDENTAL DAMAGES. Some
states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation may not apply.
No person, agent, distributor, dealer, service station or company is authorized to change, modify or extend the terms of these
warranties in any manner whatsoever. The time w ithin whi ch an action must b e commenced to enforce an y obligatio n of ISD
arising under this warranty or under any statute, or law of the United States or any state thereof, is hereby limited to one year
from the date you discover or should have discovered, the defect. This limitation does not apply to implied warranties arising
under state law. Some states do not permit limitation of the time within which you may bring an action beyond the limits
provided by state law so the above provision may not apply to user. This warranty gives the user specific legal rights, and
user may also have other rights, which may vary from state to state.
TOSHIBA AMERICA INFORMATION SYSTEMS, INC.
Imaging Systems Division
Copyright © 2012 Toshiba America Information Systems, Inc. All rights reserved.
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