Toshiba Net Phone User Manual

Effi cient Call Control from Your PC

Combine the capabilities of your computer and telephone into one
powerful communication tool. Call control from your PC gives you
the ability to dial, answer or transfer calls, and more, using your
mouse without ever picking up the telephone.

Net Phone™ can be used in conjunction with an IP or digital
business telephone to provide desktop call control. Net Phone can
also be used as a stand-alone IP soft phone providing mobility
and remote access.

Net Phone

Chat instant messaging enables instant communications
with any user, broadcast message to multiple users, and
simultaneous Chat sessions

Presence capabilities let users see the availability of co-workers
and quickly relay and transmit important information to best
serve your customer through an easy, intuitive interface

Preset control buttons enable you to dial numbers or
extensions, launch applications, view automatically generated
screen pops of caller information and more

Use Your PC to Provide Additional Telephone
Functionality

Drag and drop features makes call transfer, speed dialing,

and other functions faster and easier

Personal call handler uses events, conditions, and actions
to handle incoming calls the way you want including routing
and screening of calls, selective call forwarding, screen pops
of incoming calls, voice mail notifi cation, and more

Outbound dialing from any application makes calling easy with
a click of the mouse

Launch electronic documents, applications and web pages
directly from the Net Phone interface for quick access to
the most frequently used communications tools

Call history provides a log of incoming and outgoing calls

that you can print, search, sort, and redial with one click

Call notes follow the call wherever it’s transferred so callers

don’t have to re-answer the same questions

ACD login/logout, supervisor functions and ACD Viewer

through built-in integration with Strata® ACD

Recording control through built-in integration with

OAISYS® Tracer product

LCD

Tool Bar

Net Phone — Streamlined View

This compact view gives users quick access
to telephone controls and call information.

Hold Call Hang Up

Answer Call Transfer Call

Calls Window

ACD Keys

Chat IM

Net Phone — Expanded View

Options Buttons

Dial Window

Side BarProgrammable KeysCall History

DSS Keys

Toshiba America Information Systems, Inc., Telecommunication Systems Division

9740 Irvine Blvd., Irvine, CA 92618-1697 [phone] www.telecom.toshiba.com

© 2008 Toshiba America Information Systems, Inc. All product, service and company names are trademarks,
registered trademarks or service marks of their respective owners. Information including without limitation specifi cations,
availability, content of services, and contact information is subject to change without notice.

Literature Order #: TSD-NetPhone-VA/4500106