How it Works
Toshiba
Loading...
NB550D
User Manual
137 pgs4.58 Mb0
User Manual
142 pgs21.25 Mb0
User Manual
135 pgs21.22 Mb0
User Manual
119 pgs3.16 Mb0
User Manual
146 pgs21.26 Mb0
User Manual
137 pgs8.36 Mb0
User Manual [bs]
143 pgs21.26 Mb0
User Manual [cz]
134 pgs21.25 Mb0
User Manual [da]
138 pgs21.24 Mb0
User Manual [de]
145 pgs21.26 Mb0
User Manual [el]
162 pgs21.35 Mb0
User Manual [es]
145 pgs21.25 Mb0
User Manual [fi]
131 pgs21.21 Mb0
User Manual [he]
122 pgs21.37 Mb0
User Manual [hr]
137 pgs21.24 Mb0
User Manual [hu]
144 pgs15.59 Mb0
User Manual [it]
144 pgs21.24 Mb0
User Manual [it]
123 pgs21.42 Mb0
User Manual [lv]
149 pgs21.27 Mb0
User Manual [nl]
144 pgs21.25 Mb0
User Manual [no]
134 pgs21.22 Mb0
User Manual [ro]
142 pgs21.28 Mb0
User Manual [ru]
163 pgs21.35 Mb0
User Manual [sk]
138 pgs21.26 Mb0
User Manual [sl]
137 pgs21.23 Mb0
User Manual [sv]
133 pgs21.22 Mb0
User Manual [tr]
139 pgs21.24 Mb0
Table of contents
Loading...

Toshiba NB550D User Manual

Download
Page 1
User's Manual
NB500/NB520/NB550D
computer.toshiba-europe.com
Page 2

Table of Contents

Preface
General Precautions
Chapter 1
Getting Started
NB500/NB520/NB550D
Chapter 2
Chapter 3
The Grand Tour
Operating Basics
User's Manual ii
Page 3
NB500/NB520/NB550D
Chapter 4
Chapter 5
Chapter 6
Appendix A
Utilities & Advanced Usage
Power and Power-Up Modes
Troubleshooting
Specifications
Appendix B
Appendix C
Appendix D
AC Power Cord and Connectors
Legal Footnotes
Information for Wireless Devices
Index
User's Manual iii
Page 4
NB500/NB520/NB550D
Copyright
© 2010 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.
First edition November 2010
Copyright authority for music, movies, computer programs, databases and other intellectual property covered by copyright laws belongs to the author or to the copyright owner. Copyrighted material can be reproduced only for personal use or use within the home. Any other use beyond that stipulated above (including conversion to digital format, alteration, transfer of copied material and distribution on a network) without the permission of the copyright owner is a violation of copyright or author's rights and is subject to civil damages or criminal action. Please comply with copyright laws in making any reproduction from this manual.
Disclaimer
This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for your computer at the time of this manual’s production. However, succeeding computers and manuals are subject to change without notice. TOSHIBA assumes no liability for damages incurred directly or indirectly from errors, omissions or discrepancies between the computer and the manual.
Trademarks
Intel, Intel SpeedStep, Intel Core and Centrino are trademarks or registered trademarks of Intel Corporation.
AMD, the AMD Arrow logo, AMD Athlon, AMD Turion, PowerPlay, Vari­Bright and combinations thereof are trademarks of Advanced Micro Devices, Inc.
Windows, Microsoft and Windows logo are registered trademarks of Microsoft Corporation.
Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license.
HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.
Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories.
ConfigFree is a trademark of Toshiba Corporation.
Wi-Fi is a registered trademark of the Wi-Fi Alliance.
Secure Digital and SD are trademarks of SD Card Association.
MultiMediaCard and MMC are trademarks of MultiMediaCard Association.
User's Manual iv
Page 5
NB500/NB520/NB550D
Atheros is a registered trademark of Atheros Communication, Inc.
Realtek is a registered trademark of Realtek Semiconductor Corporation.
Broadcom is registered trademark of Broadcom Corporation.
Other trademarks and registered trademarks not listed above may be used in this manual.
EU Declaration of Conformity
This product is carrying the CE-Mark in accordance with the related European Directives. Responsible for CE­Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany. The complete and official EU Declaration of Conformity can be found on TOSHIBA’s web site http://epps.toshiba-teg.com on the Internet.
CE compliance This product is labelled with the CE Mark in accordance with the related European Directives, notably Electromagnetic Compatibility Directive 2004/108/EC for the notebook and the electronic accessories including the supplied power adapter, the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC in case of implemented telecommunication accessories and the Low Voltage Directive 2006/95/EC for the supplied power adapter. Furthermore the product complies with the Ecodesign Directive 2009/125/EC (ErP) and its related implementing measures.
This product and the original options are designed to observe the related EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards. To avoid general EMC problems, the following guidance should be noted:
Only CE marked options should be connected/implemented Only best shielded cables should be connected
Working environment This product was designed to fulfil the EMC (Electromagnetic Compatibility) requirements to be observed for so-called “Residential, commercial and light industry environments”. TOSHIBA do not approve the use of this product in working environments other than the above mentioned “Residential, commercial and light industry environments”.
For example, the following environments are not approved:
Industrial Environments (e.g. environments where a mains voltage of 380 V three-phase is used)
User's Manual v
Page 6
NB500/NB520/NB550D
Medical Environments Automotive Environments Aircraft Environments
Any consequences resulting from the use of this product in working environments that are not approved are not the responsibility of TOSHIBA.
The consequences of the use of this product in non-approved working environments may be:
Interference with other devices or machines in the near surrounding area.
Malfunction of, or data loss from, this product caused by disturbances generated by other devices or machines in the near surrounding area.
Therefore TOSHIBA strongly recommend that the electromagnetic compatibility of this product should be suitably tested in all non-approved working environments before use. In the case of automobiles or aircraft, the manufacturer or airline respectively should be asked for permission before use of this product.
Furthermore, for general safety reasons, the use of this product in environments with explosive atmospheres is not permitted.
Following information is only valid for EU-member States:
Disposal of products
The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste. Integrated batteries and accumulators can be disposed of with the product. They will be separated at the recycling centres.
The black bar indicates that the product was placed on the market after August 13, 2005.
By participating in separate collection of products and batteries, you will help to assure the proper disposal of products and batteries and thus help to prevent potential negative consequences for the environment and human health.
For more detailed information about the collection and recycling programmes available in your country, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product.
Disposal of batteries and/or accumulators
User's Manual vi
Page 7
NB500/NB520/NB550D
The crossed out wheeled dust bin symbol indicates that batteries and/or accumulators must be collected and disposed of separately from household waste.
If the battery or accumulator contains more than the specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the Battery Directive (2006/66/ EC), then the chemical symbols for lead (Pb), mercury (Hg) and/or cadmium (Cd) will appear below the crossed out wheeled dust bin symbol.
By participating in separate collection of batteries, you will help to assure the proper disposal of products and batteries and thus help to prevent potential negative consequences for the environment and human health.
For more detailed information about the collection and recycling programmes available in your country, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product.
These symbols may not stick depending on the country and region where you purchased.
Disposing of the computer and the computer's batteries
Discard this computer in accordance with applicable laws and regulations. For further information, contact your local government.
This computer contains rechargeable batteries. After repeated use, the batteries will finally lose their ability to hold a charge and you will need to replace them. Under certain applicable laws and regulation, it may be illegal to dispose of old batteries by placing them in the trash.
Please be kind to our shared environment. Check with your local government authority for details regarding where to recycle old batteries or how to dispose of them properly.
User's Manual vii
Page 8
ENERGY STAR® Program
Your Computer model may be ENERGY STAR® compliant. If the model you purchased is compliant, it is labeled with the ENERGY STAR logo on the computer and the following information applies.TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency. Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes. To conserve energy, your computer is set to enter the low-power Sleep mode which shuts down the system and display within 15 minutes of inactivity in AC power mode. TOSHIBA recommends that you leave this and other energy saving features active, so that your computer will operate at its maximum energy efficiency. You can wake the computer from Sleep mode by pressing the power button. Products that earn the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy efficiency guidelines set by the US EPA and the EU Commission. According to the EPA, a computer meeting the new ENERGY STAR specifications will use between 20% and 50% less energy depending on how it is used. Visit http://www.eu-energystar.org or http://www.energystar.gov for more information regarding the ENERGY STAR Program.
NB500/NB520/NB550D
REACH - Compliance Statement
The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007. Toshiba will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation.
Please consult the following website www.toshiba-europe.com/computers/ info/reach for information about the presence in our articles of substances included on the candidate list according to article 59(1) of Regulation (EC) No 1907/2006 („REACH“) in a concentration above 0.1 % weight by weight.
Following information is only for Turkey:
Compliant with EEE Regulations: Toshiba meets all requirements of Turkish regulation 26891 “Restriction of the use of certain hazardous substances in electrical and electronic equipment”.
The number of possible pixel failures of your display is defined according to ISO 13406-2 standards. If the number of pixel failures is less than this standard, they will not be counted as defect or failure.
User's Manual viii
Page 9
GOST
NB500/NB520/NB550D
Battery is a consumption product, since the battery time depends on the usage of your computer. If the battery can not be charged at all, then it is a defect or failure. The changes in battery time is not a defect or failure.
User's Manual ix
Page 10

Preface

Congratulations on your purchase of this computer. This powerful notebook computer provides excellent expansion capability, includes multimedia functionality, and is designed to provide years of reliable, high-performance computing.
This manual tells how to set up and begin using your computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.

Conventions

This manual uses the following formats to describe, identify, and highlight terms and operating procedures.

Abbreviations

On first appearance, and whenever necessary for clarity, abbreviations are enclosed in parentheses following their definition. For example: Read Only Memory (ROM). Acronyms are also defined in the Glossary.

Icons

Icons identify ports, dials, and other parts of your computer. The indicator panel also uses icons to identify the components it is providing information on.
NB500/NB520/NB550D

Keys

The keyboard keys are used in the text to describe many computer operations. A distinctive typeface identifies the key top symbols as they appear on the keyboard. For example, ENTER identifies the ENTER key.

Key operation

Some operations require you to simultaneously use two or more keys. We identify such operations by the key top symbols separated by a plus sign (+). For example, CTRL + C means you must hold down CTRL and at the same time press C. If three keys are used, hold down the first two and at the same time press the third.
ABC When procedures require an action such as
clicking an icon or entering text, the icon's name or the text you are to type in is represented in the typeface you see to the left.
User's Manual x
Page 11

Display

NB500/NB520/NB550D
ABC
Names of windows or icons or text generated by the computer that appear on its display screen are presented in the type face you see to the left.

Messages

Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below.
Pay attention! A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment.
Please read. A note is a hint or advice that helps you make best use of your equipment.
Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions.

Terminology

This term is defined in this document as follows:
Start
The word "Start" refers to the " " button in Windows 7.
User's Manual xi
Page 12

General Precautions

TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer.
Be certain to read the general precautions below and to note the cautions included in the text of the manual.

Provide adequate ventilation

Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep Mode). In this condition, observe the following:
Never cover your computer or AC adaptor with any object. Never place your computer or AC adaptor near a heat source, such as
anelectric blanket or heater. Never cover or block the air vents including those located at the base
of the computer. Always operate your computer on a hard flat surface. Using your
computer on a carpet or other soft material can block the vents. Always provide sufficient space around the computer. Overheating your computer or AC adaptor could cause system failure,
computer or AC adaptor damage or a fire, possibly resulting in serious injury.
NB500/NB520/NB550D

Creating a computer-friendly environment

Place the computer on a flat surface that is large enough for the computer and any other items you are using, such as a printer.
Leave enough space around the computer and other equipment to provide adequate ventilation. Otherwise, they may overheat.
To keep your computer in prime operating condition, protect your work area from:
Dust, moisture, and direct sunlight. Equipment that generates a strong electromagnetic field, such as
stereo speakers (other than speakers that are connected to the computer) or speakerphones.
Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters.
Extreme heat, cold, or humidity. Liquids and corrosive chemicals.
User's Manual xii
Page 13

Stress injury

Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. It also includes information on work space design, posture and lighting that can help reduce physical stress.

Heat injury

Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.
If the computer has been used for a long time, avoid direct contact with the metal plate supporting the various interface ports as this can become hot.
The surface of the AC adaptor can become hot when in use but this condition does not indicate a malfunction. If you need to transport the AC adaptor, you should disconnect it and let it cool before moving it.
Do not lay the AC adaptor on a material that is sensitive to heat as the material could become damaged.

Pressure or impact damage

Do not apply heavy pressure to the computer or subject it to any form of strong impact as this can damage the computer's components or otherwise cause it to malfunction.
NB500/NB520/NB550D

Mobile phones

Please be aware that the use of mobile phones can interfere with the audio system. The operation of the computer will not be impaired in any way, but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use.

Instruction Manual for Safety and Comfort

All important information on the safe and proper use of this computer is described in the enclosed Instruction Manual for Safety and Comfort. Be sure to read it before using the computer.
User's Manual xiii
Page 14
Getting Started
This chapter provides an equipment checklist, and basic information to start using your computer.
Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA.

Equipment checklist

Carefully unpack your computer, taking care to save the box and packaging materials for future use.

Hardware

Check to make sure you have all the following items:
Portable Personal Computer AC adaptor and power cord (2-pin plug or 3-pin plug) Battery pack
NB500/NB520/NB550D
Chapter 1

Documentation

Quickstart Instruction Manual for Safety and Comfort Warranty information
If any of the items are missing or damaged, contact your dealer immediately.

Software

The following Windows® operating system and utility software are pre­installed.
Windows 7 TOSHIBA Recovery Media Creator TOSHIBA Assist TOSHIBA ConfigFree™ TOSHIBA Disc Creator TOSHIBA eco Utility TOSHIBA Bulletin Board TOSHIBA ReelTime
User's Manual 1-1
Page 15
Online Manual
* You may not have all the softwares listed above depending on the model you purchased.

Getting Started

All users should be sure to read the section Starting up for the first time.
Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer. It is intended to help you be more comfortable and productive while using a notebook computer. By following the recommendations in it you may reduce your chance of developing a painful or disabling injury to your hand, arms, shoulders or neck.
This section provides basic information to start using your computer. It covers the following topics:
Connecting the AC adaptor Opening the display Turning on the power Starting up for the first time Turning off the power Restarting the computer
Use a virus-check program and make sure it is updated regularly.
Never format storage media without checking its content - formatting destroys all stored data.
It is a good idea to periodically back up the internal hard disk drive or other main storage device to external media. General storage media is not durable or stable over long periods of time and under certain conditions may result in data loss.
Before you install a device or application, save any data in memory to the hard disk drive or other storage media. Failure to do so may result in the loss of data.
NB500/NB520/NB550D

Connecting the AC adaptor

Attach the AC adaptor when you need to charge the battery or you want to operate from AC power. It is also the fastest way to get started, because the battery pack will need to be charged before you can operate from battery power.
The AC adaptor can automatically adjust to any voltage ranging from 100 to 240 volts and to a frequency of either 50 or 60 hertz, enabling you to use this computer in almost all country/region. The adaptor converts AC power to DC power and reduces the voltage supplied to this computer.
User's Manual 1-2
Page 16
NB500/NB520/NB550D
Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor.
Never plug the AC adaptor into a power source that does not correspond to both the voltage and the frequency specified on the regulatory label of the unit. Failure to do so could result in a fire or electric shock, possibly resulting in serious injury.
Always use or purchase power cables that comply with the legal voltage and frequency specifications and requirements in the country of use. Failure to do so could result in a fire or electric shock, possibly resulting in serious injury.
The supplied power cord conforms to safety rules and regulations in the region the product is bought and should not be used outside this region. For use in other regions, please buy power cords that conform to safety rules and regulations in the particular region.
Do not use a 3-pin to 2-pin conversion plug.
When you connect the AC adaptor to the computer, always follow the steps in the exact order as described in the User’s Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched. As a general safety precaution, avoid touching any metal parts.
Never place your computer or AC adaptor on a wooden surface, furniture, or any other surface that could be marred by exposure to heat since the computer base and AC adaptor's surface increase in temperature during normal use.
Always place your computer or AC adaptor on a flat and hard surface that is resistant to heat damage.
Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions.
1. Connect the power cord to the AC adaptor.
Figure 1-1 Connecting the power cord to the AC adaptor (2-pin plug)
User's Manual 1-3
Page 17
2
1
1
NB500/NB520/NB550D
Figure 1-2 Connecting the power cord to the AC adaptor (3-pin plug)
Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model.
2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on the left of the computer.
Figure 1-3 Connecting the DC output plug to the computer
1. DC IN 19V jack 2. DC output plug
3. Plug the power cord into a live wall outlet - the DC IN/Battery indicator on the front of the computer should glow.

Opening the display

The display panel can be opened to a wide range of angles for optimal viewing.
While holding down the palm rest with one hand so that the main body of the computer is not raised, slowly lift the display panel - this will allow the angle of the display panel to be adjusted to provide optimum clarity.
Figure 1-4 Opening the display panel
1. Display panel
User's Manual 1-4
Page 18
1
NB500/NB520/NB550D
Use reasonable care when opening and closing the display panel. Opening it vigorously or slamming it shut could damage the computer.
Be careful not to open the display panel too far as this could put stress on the display panel’s hinges and cause damage.
Do not press or push on the display panel.
Do not lift the computer by the display panel.
Do not close the display panel with pens or any other objects left in between the display panel and the keyboard.
When opening or closing the display panel, place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel (Do not use excessive force when opening or closing the display panel).

Turning on the power

This section describes how to turn on the power - the Power indicator will then indicate the status. Please refer to the Monitoring of power condition section in Chapter 5, Power and Power-Up Modes for more information.
After you turn on the power for the first time, do not turn it off until you have set up the operating system.
Volume cannot be adjusted during Windows Setup.
1. Open the display panel.
2. Press and hold the computer's power button for two or three seconds.
Figure 1-6 Turning on the power
1. Power button
User's Manual 1-5
Page 19
NB500/NB520/NB550D

Starting up for the first time

The Windows 7 Startup Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system.
When it is displayed, be sure to read the Software License Terms carefully.

Turning off the power

The power can be turned off in one of three modes, either Shut Down Mode, Hibernation Mode or Sleep Mode.
Shut Down Mode
When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the operating system's main screen the next time it is turned on.
1. If you have entered data, either save it to the hard disk drive or to other storage media.
Make sure the Hard Disk Drive/Memory media slot indicators are off. If you turn off the power while a disk (disc) is being accessed, you may lose data or damage the disk.
Never turn off the power while an application is running. Doing so could cause loss of data.
Never turn off the power, disconnect an external storage device or remove storage media during data read/write. Doing so can cause data loss.
2. Click Start.
3.
Click the Shut down button ( ).
4. Turn off any peripheral devices connected to your computer.
Do not turn the computer or peripheral devices back on immediately - wait a short period to avoid any potential damage.
Sleep Mode
If you have to interrupt your work, you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode. In this mode data is maintained in the computer's main memory so that when you turn on the power again, you can continue working right where you left off.
When you have to turn off your computer aboard an aircraft or in places where electronic devices are regulated or controlled, always completely
User's Manual 1-6
Page 20
NB500/NB520/NB550D
shut down the computer. This includes turning off any wireless communication functionalities, and canceling settings that reactivate the computer automatically, such as a timer recording function. Failure to completely shut down the computer in this way could allow the operating system to reactivate and run pre-programmed tasks or preserve unsaved data, which could interfere with aviation or other systems, possibly causing serious injury.
Before entering Sleep Mode, be sure to save your data.
Do not install or remove a memory module while the computer is in Sleep Mode. The computer or the memory module could be damaged.
Do not remove the battery pack while the computer is in Sleep Mode (unless the computer is connected to an AC power source). Data in memory could be lost.
When the AC adaptor is connected, the computer will go into Sleep Mode according to the settings in the Power Options (to access it, Start -> Control Panel -> System and Security -> Power Options).
To restore the operation of the computer from Sleep Mode, press and hold the power button or any key on the keyboard for a short amount of time. Please note that keyboard keys can only be used if the Wake­up on Keyboard option is enabled within the HW Setup utility.
If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.
To prevent the computer from automatically entering Sleep Mode, disable Sleep Mode within the Power Options (to access it, Start -> Control Panel -> System and Security -> Power Options).
To use the Hybrid Sleep function, configure it in the Power Options.
Benefits of Sleep Mode
The Sleep Mode feature provides the following benefits:
Restores the previous working environment more rapidly than does the Hibernation Mode feature.
Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature.
Allows the use of the panel power off feature.
User's Manual 1-7
Page 21
NB500/NB520/NB550D
Executing Sleep Mode
You can also enable Sleep Mode by pressing FN + F3 - please refer to the
Hot key functions section in Chapter 3, Operating Basics, for further details.
You can enter Sleep Mode in one of three ways:
Click Start, point to the arrow icon ( ) and then select Sleep from the menu.
Close the display panel. Please note that this feature must be enabled within the Power Options (to access it, click Start -> Control Panel -> System and Security -> Power Options).
Press the power button. Please note that this feature must be enabled within the Power Options (to access it, click Start -> Control Panel -> System and Security -> Power Options).
When you turn the power back on, you can continue where you left when you shut down the computer.
When the computer is in Sleep Mode, the power indicator will blink amber.
If you are operating the computer on battery power, you can lengthen the overall operating time by turning it off into Hibernation Mode ­Sleep Mode will consume more power while the computer is off.
Sleep Mode limitations
Sleep Mode will not function under the following conditions:
Power is turned back on immediately after shutting down. Memory circuits are exposed to static electricity or electrical noise.
Hibernation Mode
The Hibernation Mode feature saves the contents of memory to the hard disk drive when the computer is turned off so that, the next time it is turned on, the previous state is restored. Please note that the Hibernation Mode feature does not save the status of any peripheral devices connected to the computer.
Save your data. While entering Hibernation Mode, the computer saves the contents of memory to the hard disk drive. However, for safety sake, it is best to save your data manually.
Data will be lost if you remove the battery or disconnect the AC adaptor before the save is completed. Wait for the Hard Disk Drive/ Memory media slot indicator to go out.
Do not install or remove a memory module while the computer is in Hibernation Mode. Data will be lost.
User's Manual 1-8
Page 22
NB500/NB520/NB550D
Benefits of Hibernation Mode
The Hibernation Mode feature provides the following benefits:
Saves data to the hard disk drive when the computer automatically shuts down because of a low battery condition.
You can return to your previous working environment immediately when you turn on the computer.
Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Hibernate feature.
Allows the use of the panel power off feature.
Starting Hibernation Mode
You can also enable Hibernation Mode by pressing FN + F4 - please refer to the Hot key functions section in Chapter 3, Operating Basics, for further details.
To enter Hibernation Mode, follow the steps below.
1. Click Start.
2.
Point to the arrow icon (
) and then select Hibernate from
the menu.
Automatic Hibernation Mode
The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the lid. In order to define these settings, you can follow the steps as described below:
1. Click Start and click the Control Panel.
2. Click System and Security and click Power Options.
3. Click Choose what the power buttons do or Choose what closing the lid does.
4. Enable the desired Hibernation Mode settings for When I press the power button and When I close the lid.
5. Click the Save changes button.
Data save in Hibernation Mode
When you turn off the power in Hibernation Mode, the computer will take a moment to save the current data in memory to the hard disk drive. During this time, the Hard Disk Drive/Memory media slot indicator will glow.
After you turn off the computer, and the content of memory has been saved to the hard disk drive, turn off the power to any peripheral devices.
Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge.
User's Manual 1-9
Page 23

Restarting the computer

Certain conditions require that you reset the computer, for example if:
You change certain computer settings. An error occurs and the computer does not respond to your keyboard
commands.
If you need to restart the computer, there are three ways this can be achieved:
Click Start, point to the arrow icon ( ) and then select Restart from the menu.
Press CTRL, ALT and DEL simultaneously (once) to display the menu window, then select Restart from the Shut down options.
Press the power button and hold it down for five seconds. Once the computer has turned itself off, wait between ten and fifteen seconds before turning the power on again by pressing the power button.
NB500/NB520/NB550D
User's Manual 1-10
Page 24
The Grand Tour
5421 3
This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer.
Legal Footnote (Non-applicable Icons)
For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section in Appendix C.
Please handle your computer carefully to avoid scratching or damaging the surface.

Front with the display closed

The following figure shows the computer’s front with its display panel in the closed position.
Figure 2-1 Front of the computer with display panel closed
NB500/NB520/NB550D
Chapter 2
1. Memory media slot
2. DC IN/Battery indicator 5. Wireless communication/Wireless WAN indicator
3. Power indicator
Memory media slot This slot lets you insert an SD™/SDHC™
User's Manual 2-1
4. Hard Disk Drive/Memory media slot indicator
memory card, miniSD™/microSD™ Card and MultiMediaCard™. Refer to the Optional devices section in Chapter 3, Operating Basics for more information.
Page 25
NB500/NB520/NB550D
DC IN/Battery indicator
Power indicator The Power indicator normally glows green when
Hard Disk Drive/ Memory media slot indicator
Wireless communication/ Wireless WAN indicator
The DC IN/Battery indicator shows the condition of the DC IN and the battery's charge - green indicates the battery is fully charged while the power is being correctly supplied from the AC power adaptor. Please refer to Chapter 5, Power
and Power-Up Modes for more information on
this feature.
the computer is turned on. However, if you turn the computer off into Sleep Mode, this indicator will flash amber - approximately two seconds on, two seconds off - both while the system is shutting down and while it remains turned off.
The Hard Disk Drive/Memory media slot indicator glows green whenever the computer is accessing the built-in hard disk drive or memory media slot.
The Wireless communication/Wireless WAN indicator blinks amber when the Bluetooth, Wireless LAN and Wireless WAN functions are turned on.
Only some models are equipped with Bluetooth and Wireless LAN functions. Some models are euipped with a Wireless WAN module.

Left side

The following figures show the computer’s left side.
User's Manual 2-2
Page 26
8765213 4
8769213 4
HDMI
NB500/NB520/NB550D
Figure 2-2 The left side of the computer
1. Security lock slot 6. Universal Serial Bus (USB 2.0) port
2. DC IN 19V jack 7. Microphone jack
3. LAN jack 8. Headphone jack
4. Cooling vents 9. HDMI out port*
5. External monitor port*
* Provided with some models. Product appearance depends on the model you purchased.
Security lock slot A security cable can be attached to this slot and
then connected to a desk or other large object in order to deter theft of the computer.
DC IN 19V jack The AC adaptor connects to this jack in order to
power the computer and charge its internal batteries. Please note that you should only use the model of AC adaptor supplied with the computer at the time of purchase - using the wrong AC adaptor can cause damage to the computer.
LAN jack This jack lets you connect to a LAN. The adaptor
has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX). Refer to Chapter 3, Operating Basics, for details.
Do not connect any cable other than a LAN cable to the LAN jack. It could cause damage or malfunction.
Do not connect the LAN cable to a power supply. It could cause damage or malfunction.
User's Manual 2-3
Page 27
NB500/NB520/NB550D
Cooling vents The cooling vents help keep the processor from
overheating.
External monitor port This port provides 15-pin, analog VGA port.
This port allows you to connect an external monitor to the computer.
Some models are equipped with an external monitor port.
Universal Serial Bus (USB 2.0) port
One Universal Serial Bus port, which complies to the USB 2.0 standard, is provided on the left side of the computer.
The port with the icon has Sleep and Charge function.
Please note that it is not possible to confirm the operation of all functions of all USB devices that are available. In view of this it may be noted that some functions associated with a specific device might not operate properly.
Do not block the cooling vents. Keep foreign metal objects, such as screws, staples and paper clips, out of the cooling vents, Memory media slot and USB port. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury.
Microphone jack A standard 3.5 mm mini microphone jack enables
connection of a microphone or other device for audio input.
The port with the icon has Sleep and Music function.
The integrated sound system provides support for the computer's internal speakers and microphone, as allowing an external microphone and headphones to be connected via the appropriate jacks.
Headphone jack A standard 3.5 mm mini headphone jack enables
connection of stereo headphones or other device for audio output. When you connect headphones, the internal speaker is automatically disabled.
User's Manual 2-4
Page 28
HDMI out port HDMI out port can connect with Type A
1
1

Right side

The following figure shows the computer’s right side.
NB500/NB520/NB550D
connector HDMI cable.
HDMI cable can send video and audio signals. In addition to this, it can send and receive control signals.
Some models are equipped with an HDMI out port.
Figure 2-3 The right side of the computer

Back

1. Universal Serial Bus (USB 2.0) port
Universal Serial Bus (USB 2.0) port
Two Universal Serial Bus ports, which complies to the USB 2.0 standard, are provided on the right hand side of the computer.
The following figure shows the computer’s back.
Figure 2-4 The back of the computer
1. Battery pack
Battery pack The rechargeable lithium-ion battery pack
provides power to the computer when the AC adaptor is not connected. For more detailed information on the use and operation of the battery pack please refer to Chapter 5, Power
and Power-Up Modes.
Legal Footnote (Battery Life)
User's Manual 2-5
Page 29
For more information regarding Battery Life, please refer to the Legal
1 2
4 3
Footnotes section in Appendix C.

Underside

The following figure shows the underside of the computer. You should ensure that the display is closed before the computer is turned over to avoid causing any damage.
NB500/NB520/NB550D
Figure 2-5 The underside of the computer
1. Battery lock 3. Speakers*
2. Battery release latch 4. Memory module slot
* Provided with some models. Product appearance depends on the model you purchased.
Battery lock Slide the battery lock to release the battery pack
ready for removal.
Battery release latch Slide and hold this latch into its "Unlock" position
in order to release the battery pack for removal. For more detailed information on removing the battery pack please refer to Chapter 5, Power
and Power-Up Modes.
Speaker Some models are equipped with a speaker on
the underside of the computer.
The speaker emits sound generated by your software as well as audio alarms, such as low battery condition, generated by the system.
User's Manual 2-6
Page 30
Memory module slot The memory module slot allows for the
7
11
9
2 1
5
7
8
6
4
11
9
10
3
12
installation, replacement and removal of additional memory module.
1 GB or 2 GB memory modules can be installed in the computer's memory slot. The actual amount of useable system memory will be less than the installed memory modules.
Refer to the Additional memory module section in Chapter 3, Operating Basics.

Front with the display open

This section shows the computer with the display panel open. In order to open the display, lift the display panel up and position it at a comfortable viewing angle for you.
Figure 2-6 The front of the computer with the display panel open
NB500/NB520/NB550D
1. Web Camera 7. Display hinges
2. Web Camera LED 8. Keyboard
3. Microphone 9. Speakers*
4. Wireless LAN and Wireless WAN
10. Touch Pad
antennas (not shown)*
5. Display screen 11. Touch Pad control buttons
6. Power button 12. LCD Sensor switch (not shown)
* Provided with some models. Product appearance depends on the model you purchased.
Wireless LAN antennas
Some computers in this series are equipped with the Wireless LAN antennas.
User's Manual 2-7
Page 31
NB500/NB520/NB550D
Legal Footnote (Wireless LAN)
For more information regarding Wireless LAN, please refer to the Legal Footnotes section in Appendix C.
Wireless WAN antennas
Some computers in this series are equipped with the Wireless WAN antennas.
Web Camera LED The Web Camera LED glows when the Web
Camera is operating.
Web Camera Web Camera is a device that allows you to
record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger. TOSHIBA Web Camera Application will help you to add various video effects to your video or photograph.
Enables the transmission of video and use of video chat via the internet using specialized applications.
Please refer to the Web Camera Application Online Help for details.
Do not point the web camera directly at the sun.
Do not touch or press strongly on the web camera lens. Doing so may reduce image quality. Use an eyeglass cleaner (cleaner cloth) or other soft cloth to clean the lens if it becomes dirty.
When recording in dimly lit environments, select "Night Mode" which allows for brighter images with less noise.
Microphone A built-in microphone allows you to import and
record sounds for your application - please refer to the Sound System section in Chapter 3, Operating Basics for more information.
Display screen 25.7cm (10.1”) LCD screen, with the following
resolution:
HD, 1024 horizontal x 600 vertical pixels
Please be aware that, when the computer is operating on the AC adaptor, the image displayed on the internal screen will be somewhat brighter than when it operates on battery power. This difference in brightness levels is intended to save power when operating on batteries.
User's Manual 2-8
Page 32
NB500/NB520/NB550D
Legal Footnote (LCD)
For more information regarding LCD, please refer to the Legal Footnotes section in Appendix C.
Power button Press this button to turn the computer's power on
and off.
LCD Sensor switch This switch senses when the display panel is
either closed or opened and activates the Panel Power Off/On feature as appropriate. For example, when you close the display panel the computer enters Hibernation Mode and shuts itself down and then, when you next open the display, the computer will automatically start up and return you to the application you were previously working on.
You can specify within the Power Options. To access it, click Start -> Control Panel -> System and Security -> Power Options.
Do not put any magnetic objects close to this switch as they may cause the computer to automatically enter Hibernation Mode and shut down even if the Panel Power Off feature is disabled.
Display hinges The display hinges allow the display panel to be
position at a variety of easy-to-view angles.
Keyboard The internal keyboard provides the embedded
numeric overlay keys, dedicated cursor control overlay keys, and and Keys. Refer to the
The Keyboard section in Chapter 3, Operating
Basics, for details.
Touch Pad The Touch Pad located in the palm rest is used
to control the movement of the on-screen pointer. For more information, please refer to the Using
the Touch Pad in Chapter 3, Operating Basics.
Touch Pad control buttons
The control buttons located below the Touch Pad allow you to select menu items or manipulate text and graphics as designated by the on-screen pointer.
Speakers Some models are equipped with two speakers on
the palm rest.
The speakers emit sound generated by your software as well as audio alarms, such as low battery condition, generated by the system.
User's Manual 2-9
Page 33

Internal Hardware Components

This section describes the internal hardware components of your computer.
The actual specifications may vary depending on the model you purchased.
CPU The processor type varies depending on model.
To check which type of processor is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Start -> All Programs -> TOSHIBA -> Utilities -> PC Diagnostic Tool.
Legal Footnote (CPU)
For more information regarding CPU, please refer to the Legal Footnotes section in Appendix C.
Hard disk drive The size of the hard disk drive varies depending
on the model.
To check which type of HDD is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Start -> All Programs -> TOSHIBA -> Utilities -> PC Diagnostic Tool.
Please note that part of the hard disk's overall capacity is reserved as administration space.
NB500/NB520/NB550D
Legal Footnote (Hard Disk Drive (HDD) Capacity)
For more information regarding Hard Disk Drive (HDD) Capacity, please refer to the Legal Footnotes section in Appendix C.
RTC battery The internal RTC battery backs up the Real Time
Clock (RTC) and calendar.
Video RAM The memory in a computer's graphics adaptor,
used to store the image displayed on a bitmap display.
The amount of Video RAM available is dependent on the computer's system memory.
Start -> Control Panel -> Appearance and Personalization -> Display -> Adjust resolution.
The amount of Video RAM can be verified by clicking the Advanced settings button in the Screen Resolution window.
Legal Footnote (Memory (Main System))
User's Manual 2-10
Page 34
NB500/NB520/NB550D
For more information regarding Memory (Main System), please refer to the Legal Footnotes section in Appendix C.
Graphics controller The graphics controller maximizes display
performance.
Legal Footnote (Graphics Processor Unit ("GPU"))
For more information regarding Graphics Processor Unit ("GPU"), please refer to the Legal Footnotes section in Appendix C.
Display controller The display controller interprets software
commands into hardware commands that turn particular parts on the screen on or off.
The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at any one time. Therefore, software written for a given video mode will run on any computer that supports that mode.
Due to the display panel's increased resolution, lines may appear broken in when displaying images in full-screen text mode.
User's Manual 2-11
Page 35
Operating Basics
1
2
2
This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it.

Using the Touch Pad

To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go.
Figure 3-1 Touch Pad and Touch Pad control buttons
1. Touch Pad 2. Touch Pad control buttons
The two buttons below the Touch Pad are used like the buttons on a standard mouse - press the left button to select a menu item or to manipulate text or graphics designated by the pointer, and press the right button to display a menu or other function depending on the software you are using.
You can also tap the Touch Pad to perform functions similar to those of the left button on a standard mouse.
Click: Tap once
Double-click: Tap twice
Drag and drop: Tap to select the item(s) you want to move, leave your
finger on the Touch Pad after the second tap and then move the item(s) to their new destination.
NB500/NB520/NB550D
Chapter 3

Touch pad gesture

There are two convenient gestures that make users operate the system easier and faster. More gestures can be enabled in the Mouse Properties.To enable/disable and learn more about these functions, click Start -> Control Panel -> Mouse -> Device settings -> Settings.
User's Manual 3-1
Page 36

The Keyboard

1
The computer’s keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer.
The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages.
In use there are six different types of keys, specifically typewriter keys, function keys, soft keys, Hot keys, Windows special keys and the keypad overlay.
Never remove the key caps on your keyboard. Doing so could cause damage to the parts under the key caps.
NB500/NB520/NB550D
Figure 3-2 The keypad

Keyboard indicators

The following figure shows the position of the CAPS LOCK indicator which shows the following condition:
When the CAPS LOCK indicator glows, the keyboard will produce capitals when any letter is typed.
Figure 3-3 CAPS LOCK indicator
1. CAPS LOCK indicator
CAPS LOCK This indicator glows green when letter keys are
locked into their uppercase format.
User's Manual 3-2
Page 37
NB500/NB520/NB550D

Function keys: F1 … F12

The function keys (not to be confused with the special FN key) are the twelve keys at the top of your keyboard - these keys function differently from other keys.
F1 through F12 are called function keys because they execute programmed functions when pressed and, when used in combination with the FN key, those keys marked with icons also execute specific functions on the computer.

Soft keys: FN key combinations

The FN (function) is used in combination with other keys to form soft keys. Soft keys are key combinations that enable, disable or configure specific features.
Please note that some software may disable or interfere with soft-key operations, and that the soft-key settings are not restored when the computer returns from Sleep Mode.
This computer's keyboard is designed to provide all the features of the 104­key enhanced keyboard.
Since the keyboard is smaller and has fewer keys, some of the enhanced keyboard functions must be simulated using two keys instead of one on the larger keyboard.
The FN key can be combined with the following keys to simulate functions similar to those of keys on the 104/105 key enhanced keyboard which are not on this computer's keyboard.
Press FN + F10 or FN + F11 to access the computer's integrated keypad. When activated, the keys with grey markings on their bottom edge become either numeric keypad keys (FN + F11) or cursor control keys (FN + F10). Please refer to the Keypad overlay section in this chapter for more information on how to operate these keys, taking care to note that the power on default for both settings is off.
Press FN + F12 ( ScrLock) to lock the cursor on a specific line. The power on default is off.
Press FN + ENTER to simulate ENTER on the enhanced keyboard’s numeric keypad.

Hot key functions

Hot key functions let you enable or disable certain features of the computer. The Hot key functions can be performed using either the Hot Key Cards or by pressing the associated Hot keys (pressing FN + a function or ESC key).
User's Manual 3-3
Page 38
NB500/NB520/NB550D
Hot Key Cards
The Hot Key Cards are normally hidden from view. The Cards appear when you press the FN key.
To use the Hot Key Cards:
1. Press and hold the FN key. The TOSHIBA Cards appear along the top of the screen.
2. Select the desired option. The selected Card is displayed full-size with its available options below it. All other Cards are again hidden from view.
3. Click the desired option.
To use a Hot Key Card using a hot key:
1. Press and hold the FN key.
2. Press the hot key associated with the desired function. The associated hot key card appears at the top of the screen with its available options below it.
3. To cycle through the displayed options, hold down FN and press the hot key repeatedly. Release the FN key when the desired option is selected.
Hot keys
This section describes the associated functions of the hot keys.
Mute Pressing FN + ESC turns the volume on and off.
Lock
Pressing FN + F1 enters ''Lock computer mode''. To restore your desktop, you need to log on again.
Power Plan Pressing FN + F2 changes the power settings.
Sleep Pressing FN + F3 switches the system to Sleep Mode.
Hibernate Pressing FN + F4 switches the system to Hibernation Mode.
Output Pressing FN + F5 changes the active display device.
To use a simultaneous mode, you must set the resolution of the internal display panel to match the resolution of the external display device.
Brightness Down
Pressing FN + F6 decreases the computer's display panel brightness in individual steps.
User's Manual 3-4
Page 39
NB500/NB520/NB550D
Brightness Up
Pressing FN + F7 increases the computer's display panel brightness in individual steps.
Wireless Pressing FN + F8 switches the active wireless devices.
If no wireless communication device is installed, no dialog box will appear.
Touch Pad Pressing FN + F9 enables or disables the Touch Pad function.
Zoom Pressing FN + Space changes the display resolution.
TOSHIBA Zooming Utility (reduce)
Pressing FN + 1 reduces the icon size on the desktop or the font sizes within one of the supported application windows.
TOSHIBA Zooming Utility (enlarge)
Pressing FN + 2 enlarges the icon size on the desktop or the font sizes within one of the supported application windows.
Volume Down Pressing FN + 3 decreases the volume in increment.
Volume Up Pressing FN + 4 increases the volume in increment.
FN Sticky key
You can use the TOSHIBA Accessibility Utility to make the FN key sticky, that is, you can press it once, release it, and then press an "F Number" key. To start the TOSHIBA Accessibility utility, click Start -> All Programs
-> TOSHIBA -> Utilities -> Accessibility.

Windows special keys

The keyboard provides two keys that have special functions in Windows, the Windows Start Button key activates the Start menu while the application key has the same function as the secondary (right) mouse button.
This key activates the Windows Start menu.
This key has the same function as the secondary (right) mouse button.

Keypad overlay

Your computer's keyboard may not have a separate numeric keypad but includes a numeric keypad overlay which functions like one - this is located
User's Manual 3-5
Page 40
NB500/NB520/NB550D
in the center of the keyboard with the relevant keys having grey letters at their front edge. The overlay provides the same functions as the numeric keypad on a standard 104/105-key enhanced keyboard.
Turning on the overlays
The numeric keypad overlay can be used for numeric data input or cursor and page control.
Arrow Mode
To turn on Arrow Mode, press FN + F10 - you are able to access cursor and page control functions by using the keys. You are able to press FN + F10 again to turn off this overlay function.
Numeric Mode
To turn on Numeric Mode, press FN + F11 - you are able to access numeric characters by using the keys. You are able to press FN + F11 again to turn off this overlay function.
Temporarily using normal keyboard (overlay on)
While using the overlay, you can temporarily access the normal keyboard functions without having to turn the overlay off:
1. Hold down FN key and press any other key - this key will operate as if the overlay were off.
2. Type upper-case characters by holding down FN + SHIFT and pressing a character key.
3. Release FN key to continue using the selected overlay function.
Temporarily using overlay (overlay off)
While using the normal keyboard function, you can temporarily use the keypad overlay without having to turn it on:
1. Hold down FN key and the keyboard will turn on the most recently used overlay function.
2. Release FN key to return to normal keyboard operation.
Temporarily changing modes
If the computer is in Numeric Mode, you can switch temporarily to Arrow Mode by pressing a SHIFT key, while if it is in Arrow Mode, you can switch temporarily to Numeric Mode by also pressing a SHIFT key.

Generating ASCII characters

Not all ASCII characters can be generated using normal keyboard operation, but you are able to generate these characters using their specific ASCII codes.
1. Hold down ALT with the overlay on or ALT + FN with overlay off.
User's Manual 3-6
Page 41
2. Using the overlay keys, type the ASCII code of the character you require.
3. Release ALT or ALT + FN - the ASCII character will appear on the display screen.

TOSHIBA Disc Creator

You can use TOSHIBA Disc Creator when you connect external ODD.
Please be aware of the following limitations when you use the TOSHIBA Disc Creator:
DVD Video cannot be created using TOSHIBA Disc Creator. DVD Audio cannot be created using TOSHIBA Disc Creator. You cannot use TOSHIBA Disc Creator's "Audio CD" function to
record music to DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD +R (Double Layer) or DVD+RW media.
Do not use the "Disc Backup" function of TOSHIBA Disc Creator in order to copy DVD Video or DVD-ROM material that has copyright protection.
DVD-RAM discs cannot be backed up using the "Disc Backup" function of TOSHIBA Disc Creator.
You cannot back up CD-ROM, CD-R or CD-RW media to DVD-R, DVD-R (Dual Layer) or DVD-RW media using the "Disc Backup" function of TOSHIBA Disc Creator.
You cannot back up CD-ROM, CD-R or CD-RW media to DVD+R, DVD+R (Double Layer) or DVD+RW media using the "Disc Backup" function of TOSHIBA Disc Creator.
You cannot back up DVD-ROM, DVD Video, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW to CD-R or CD-RW media using the "Disc Backup" function of TOSHIBA Disc Creator.
TOSHIBA Disc Creator cannot record in packet format. You might not be able to use the "Disc Backup" function of TOSHIBA
Disc Creator to back up a DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW disc that was made with other software on a different optical media recorder.
If you add data to a DVD-R, DVD-R (Dual Layer), DVD+R or DVD+R (Double Layer) disc that you have already recorded to, you might not be able to read the added data under some circumstances. For example, it cannot be read under 16-bit operating systems, such as Windows 98SE and Windows Me, while in Windows NT4 you will need Service Pack 6 or later, and in Windows 2000, you will need Service Pack 2. In addition to this, some DVD-ROM and DVD-ROM / CD-R/ RW drives cannot read this added data regardless of the operating system.
NB500/NB520/NB550D
User's Manual 3-7
Page 42
NB500/NB520/NB550D
TOSHIBA Disc Creator does not support recording to DVD-RAM discs
- to achieve this you should use Windows Explorer or another similar utility.
When you back up a DVD disc, be sure that the source drive supports recording to DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW media - if this is not the case then the source disc might not be backed up correctly.
When you back up a DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW disc, be sure to use the same type of disc.
You cannot partially delete any data written to a CD-RW, DVD-RW or DVD+RW disc.

Data Verification

To verify that data has been written or rewritten correctly to a data CD/DVD you should follow the steps below before you begin the write/rewrite process:
1. Display the setting dialog box by one of the following two steps: Click the Recording settings button ( ) for writing on the main toolbar in the Data CD/DVD mode.
Select Settings for Each Mode -> Data CD/DVD in the Settings menu.
2. Mark the Verify Written Data check box.
3. Select File Open or Full Compare mode.
4. Click the OK button.

How to learn more about TOSHIBA Disc Creator

Please refer to the Help files for additional TOSHIBA Disc Creator information.

Wireless communications

The computer’s wireless communication function supports some wireless communication devices.
Only some models are equipped with both Wireless LAN and Bluetooth functions.
Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields. Interference from a microwave oven or other source can disrupt Wi-Fi or Bluetooth operation.
User's Manual 3-8
Page 43
NB500/NB520/NB550D
Turn all wireless functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device. Radio waves may affect pacemaker or medical device operation, possibly resulting in serious injury. Follow the instruction of your medical device when using any wireless functionality.
Always turn off wireless functionality if the computer is near automatic control equipment or appliances such as automatic doors or fire detectors. Radio waves can cause malfunction of such equipment, possibly resulting in serious injury.
It may not be possible to make a network connection to a specified network name using the ad hoc network function. If this occurs, the new network(*) will have to be configured for all computers connected to the same network in order to re-enable network connections. * Please be sure to use new network name.

Wireless LAN

The Wireless LAN is compatible with other LAN systems based on Direct Sequence Spread Spectrum / Orthogonal Frequency Division Multiplexing radio technology that complies with the IEEE802.11 Wireless LAN standard.
Frequency Channel Selection of 5GHz for IEEE 802.11a or/and IEEE802.11n
Frequency Channel Selection of 2.4GHz for IEEE 802.11b/g or/and IEEE802.11n
Roaming over multiple channels Card power management Wired Equivalent Privacy (WEP) data encryption based on an 128-bit
encryption algorithm Wi-Fi Protected Access™ (WPA™)
The transmission speed over the wireless LAN, and the distance over which the wireless LAN can reach, may vary depending on surrounding electromagnetic environment, obstacles, access point design and configuration, client design and software/hardware configurations. The transmission rate described is the theoretical maximum speed as specified under the appropriate standard - the actual transmission speed will be lower than the theoretical maximum speed.
Setting
1. Please make sure that the Wireless Communication function is on.
2. Click Start -> Control Panel -> Network and Internet -> Network and Sharing Center.
3. Click Set up a new connection or network.
User's Manual 3-9
Page 44
NB500/NB520/NB550D
4. Follow the wizard. You will need the name of the wireless network together with security settings. Consult the documentation accompanied with your router or ask your wireless network administrator for the settings.
Security
TOSHIBA strongly recommend that you enable encryption functionality, otherwise your computer will be open to illegal access by an outsider using a wireless connection. If this occurs, the outsider may illegally access your system, eavesdrop, or cause the loss or destruction of stored data.
TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof.
Card Specifications
Form Factor PCI Express Mini Card
Compatibility IEEE 802.11 Standard for Wireless LANs
Wi-Fi (Wireless Fidelity) certified by the Wi­Fi Alliance. The "Wi-Fi CERTIFIED" logo is a certification mark of the Wi-Fi Alliance.
Network Operating
Microsoft Windows Networking
System
Media Access Protocol
CSMA/CA (Collision Avoidance) with Acknowledgment (ACK)
Radio Characteristics
Radio Characteristics of Wireless LAN module may vary according to:
Country/region where the product was purchased Type of product
Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4GHz and 5GHz band, local radio regulations may impose a number of limitations to the use of wireless communication equipment.
Radio Frequency Band 5GHz (5150-5850 MHz) (Revision a
and n) Band 2.4GHz (2400-2483.5 MHz) (Revision
b/g and n)
The range of the wireless signal is related to the transmit rate of the wireless communication. Communications at lower transmit range may travel larger distances.
User's Manual 3-10
Page 45
NB500/NB520/NB550D
The range of your wireless devices can be affected when the antennas are placed near metal surfaces and solid high-density materials.
Range is also impacted due to "obstacles" in the signal path of the radio that may either absorb or reflect the radio signal.

Bluetooth wireless technology

Some computers in this series have Bluetooth wireless communication function which eliminates the need for cables between electronic devices such as computers, printers and mobile phones. When it is enabled, Bluetooth provides the wireless personal area network environment which is safe and trustworthy, that is quick and easy.
You cannot use the computer's built-in Bluetooth functions and an external Bluetooth adaptor simultaneously. For reference, Bluetooth wireless technology has the following features:
Worldwide operation
The Bluetooth radio transmitter and receiver operate in the 2.4GHz band, which is license-free and compatible with radio systems in most countries in the world.
Radio links
You can easily establish links between two or more devices, with these links being maintained even if the devices are not within a line-of-sight of each other.
Security
Two advanced security mechanisms ensure a high level of security:
Authentication prevents access to critical data and makes it impossible to falsify the origin of a message.
Encryption prevents eavesdropping and maintains link privacy.
Bluetooth Stack for Windows by TOSHIBA
Please note that this software is specifically designed for the following operating systems:
Windows 7
Information regarding the use of this software with these operating systems is listed below, with further details being contained with the electronic help files supplied with the software.
This Bluetooth Stack is based on the Bluetooth Version 1.1/1.2/2.0+EDR/
2.1+EDR/3.0+HS specification, depending on the model you purchased.
However, TOSHIBA cannot confirm the compatibility between any
User's Manual 3-11
Page 46
LAN
NB500/NB520/NB550D
computing products and/or other electronic devices that use Bluetooth, other than TOSHIBA notebook computers.
Release Notes related to the Bluetooth Stack for Windows by TOSHIBA
1. Fax application software: Please be aware that there is some fax application software that you cannot use on this Bluetooth Stack.
2. Multi-user considerations: The use of Bluetooth is not supported in a multi-user environment. This means that, when you use Bluetooth, other users that are logged into the same computer will not be able to use this type of functionality.
Product Support:
The latest information regarding operating system support, language support or available upgrades can be found on our web site http:// www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or www.pcsupport.toshiba.com in the United States.
The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T) and Fast Ethernet LAN (100 megabits per second, 100BASE-TX).
This section describes how to connect/disconnect to a LAN.
Do not install or remove a memory module while Wake-up on LAN is enabled.
The Wake-up on LAN function consumes power even when the system is off. Leave the AC adaptor connected while using this feature.
The Link speed (10/100 megabits per second) changes automatically depending on the network conditions (connected device, cable or noise and so on).

LAN cable types

The computer must be configured properly before connecting to a LAN. Logging onto a LAN using the computer’s default settings could cause a malfunction in LAN operation. Check with your LAN administrator regarding set-up procedures.
User's Manual 3-12
Page 47
2
1
NB500/NB520/NB550D
If you are using Fast Ethernet LAN (100 megabits per second, 100BASE­TX), be sure to connect with a CAT5 cable or higher. You cannot use a CAT3 cable.
If you are using Ethernet LAN (10 megabits per second, 10BASE-T), you can connect with a CAT3 or higher cable.

Connecting the LAN cable

To connect the LAN cable, follow the steps as detailed below:
Connect the AC adaptor before connecting the LAN cable. The AC adaptor must remain connected during LAN use. If you disconnect the AC Adaptor while the computer is accessing a LAN, the system may hang up.
Do not connect any other cable to the LAN jack except the LAN cable. Otherwise, malfunctions or damage may occur.
Do not connect any power supplying device to the LAN cable that is connected to the LAN jack. Otherwise, malfunctions or damage may occur.
1. Turn off the power to the computer and to all external devices connected to the computer.
2. Plug one end of the cable into the LAN jack. Press gently until you hear the latch click into place.
Figure 3-8 Connecting the LAN cable
1. LAN cable
2. LAN jack
3. Plug the other end of the cable into a LAN hub connector or router. Check with your LAN administrator and hardware or software vendor before using or configuring a network connection.

Optional devices

Optional devices can expand the computer's capabilities and its versatility. This section describes the connection or installation of the following devices:
User's Manual 3-13
Page 48

Cards/memory

Memory media slot

Secure Digital™ (SD) Card (SD memory card, SDHC memory card, miniSD Card, microSD Card)
MultiMediaCard
Additional memory module

Peripheral devices

External monitor

Other

Security lock Optional TOSHIBA accessories
Memory media slot
The computer is equipped with a memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants.
Keep foreign objects out of the memory media slot. Never allow metal objects, such as screws, staples and paper clips, to enter the computer or Keyboard. Foreign metal objects can create a short circuit, which can cause computer damage and fire, possibly resulting in serious injury.
NB500/NB520/NB550D
This memory media slot supports the following memory media.
Secure Digital (SD) Card (SD memory card, SDHC memory card, miniSD Card, microSD Card)
MultiMediaCard (MMC™)
Please note that an adaptor is required to use miniSD/microSD Card.
Please note that not all memory media have been tested and verified to work correctly. Therefore, it is not possible to guarantee that all memory media will operate properly.
The slot does not support Magic Gate functions.
Figure 3-9 Examples of memory media
Secure Digital (SD) Card
User's Manual 3-14
microSD card adaptor
and microSD card
MultiMediaCard (MMC)
Page 49

Memory media

This section provides the important safety precautions in order to handle your memory media.

Points to note about the SD/SDHC memory card

SD/SDHC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music. For this reason, you cannot copy or playback protected material on another computer or other device, and you may not reproduce any copyrighted material except for your personal enjoyment.
Below is a simple explanation for distinguishing SD memory cards from SDHC memory cards.
SD and SDHC memory cards appear the same externally. However, the logo on SD and SDHC memory cards is different, so pay careful attention to the logo when purchasing.
The SD memory card logo is ( ).
The SDHC memory card logo is ( ).
The maximum capacity of SD memory cards is 2GB. The maximum capacity of SDHC memory cards is 32GB.
Card Type Capacities
SD 8MB, 16MB, 32MB, 64MB, 128MB, 256MB,
512MB, 1GB, 2GB
SDHC 4GB, 8GB, 16GB, 32GB
NB500/NB520/NB550D

Memory media format

New media cards are formatted according to specific standards. If you wish to reformat a media card, be sure to do so with a device that uses media cards.
Formatting an SD/SDHC memory card
SD/SDHC memory cards are sold already formatted in conformity to specific standards. If you reformat an SD/SDHC memory card, be sure to reformat it with a device such as digital camera or digital audio player that uses the SD/SDHC memory cards, not with the format command provided within Windows.
Should you need to format all areas of the memory card, including the protected area, you will need to obtain an appropriate application that applies the copy protection system.
User's Manual 3-15
Page 50

Media care

Observe the following precautions when handling the card.

Card care

Memory card care

For more details on using memory cards, see manuals accompanying the cards.
NB500/NB520/NB550D
Do not twist or bend cards. Do not expose cards to liquids or store in humid areas or lay media
close to containers of liquid. Do not touch the metal part of a card or expose it to liquids or let it get
dirty. After using card, return it to its case. The card is designed so that it can be inserted only one way. Do not
try to force the card into the slot. Do not leave a card partially inserted in the slot. Press the card until
you hear it click into place.
Set the write-protect switch to the lock position, if you do not want to record data.
Memory cards have a limited lifespan, so it is important to backup important data.
Do not write to a card if the battery power is low. Low power could affect writing accuracy.
Do not remove a card while read/write is in progress.

About the write-protect

The following memory media have a function for protect.
SD Card (SD memory card, SDHC memory card)
Set the write-protect switch to the lock position, if you do not want to record data.

Inserting a memory media

The following instructions apply to all types of supported media devices. To insert a memory media, follow the steps as detailed below:
1. Turn the memory media so that the contacts (metal areas) are face down.
2. Insert the memory media into the memory media slot on the front of the computer.
3. Press the memory media gently to ensure a firm connection is made.
User's Manual 3-16
Page 51
Figure 3-10 Inserting a memory media
1
2
1. Memory media slot 2. Memory media
Make sure memory media is oriented properly before you insert it. If you insert the media in wrong direction, you may not be able to remove it.
When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data.
Do not turn the computer off or switch to Sleep Mode or Hibernation Mode while files are being copied - doing so may cause data to be lost.

Removing a memory media

The following instructions apply to all types of supported media devices. To remove a memory media, follow the steps as detailed below:
1. Open the Safely Remove Hardware and Eject Media icon on the Windows Taskbar.
2. Point to memory media and click the left Touch Pad control button.
3. Grasp the media and remove it.
Make sure the Memory Media slot indicator is out before you remove the memory media or turn off the computer’s power. If you remove the memory media or turn off the power while the computer is accessing the memory media, you may lose data or damage the media.
Do not remove the memory media while the computer is in Sleep or Hibernation Mode. The computer could become unstable or data in the memory media could be lost.
NB500/NB520/NB550D

Additional memory module

You can replace with an additional memory into the computer in order to increase the amount of system memory that is available. This section describes how to install and remove optional memory modules.
User's Manual 3-17
Page 52
NB500/NB520/NB550D
You should place a mat beneath the computer in order to prevent the computer's lid from becoming scratched or damaged when you are installing/replacing the memory module. In this instance you should avoid mats that are made of materials that hold or generate static electricity.
When installing or removing a memory module, you must ensure that you do not touch any other internal areas of the computer.
Use only memory modules approved by TOSHIBA.
Do not try to install or remove a memory module under the following conditions. a. The computer is turned on.
b. The computer was shut down in either Sleep or Hibernation Mode.
c. Wake-up on LAN is enabled.
d. The wireless communication function is on.
e. Sleep and Charge function is enabled.
Be careful not to let screws or other foreign matter fall into the computer. It could cause malfunction or electric shock.
Additional memory module is a precision electronic component that may be fatally damaged by static electricity. Since the human body can carry static electricity, it is important that you discharge yourself before touching or installing any additional memory modules. To discharge your body’s static electricity, simply touch any metal close to you with bare hands.
Use a point size 0 Phillips screwdriver to remove and fasten the screws ­the use of an incorrect screwdriver can damage the screw heads.

Installing a memory module

To install a memory module, follow the steps as detailed below:
1. Shut down the computer - make sure the Power indicator is off (refer to the Turning off the power section in Chapter 1, Getting Started if required).
2. Remove the AC adaptor and all cables and peripherals connected to the computer.
3. Close the display panel.
4. Turn the computer upside down and remove the battery pack (refer to
Replacing the battery pack section in Chapter 5, Power and Power-Up
Modes, if required).
User's Manual 3-18
Page 53
2
1 1
NB500/NB520/NB550D
5. Loosen the screws securing the memory module cover in place ­please note that the screws are attached to the cover in order to prevent them from being lost.
Use a point size 0 Phillips screwdriver.
6. Slide your fingernail or a thin object under the cover and lift it off.
Figure 3-11 Removing the memory module cover
1. Screws 2. Memory module cover
User's Manual 3-19
Page 54
1
2
NB500/NB520/NB550D
7. Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 30 degree angle before holding it down until the latches on either side snap into place.
Figure 3-12 Seating the memory module
1. Notch 2. Slot
Never allow metal objects, such as screws, staples and paper clips, to enter the computer. Foreign metal objects can create a short circuit, which can cause computer damage and fire, possibly resulting in serious injury.
Do not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems.
Align the grooves along the edges of the memory module with the locking tabs on the connector and insert the module into the connector firmly - if you find it difficult to install the memory module, gently prise the locking tabs outwards using the tip of your finger.
Please also ensure that you hold the memory module along its left and right hand edges - the edges with the grooves in.
User's Manual 3-20
Page 55
2
1 1
NB500/NB520/NB550D
8. Seat the memory module cover in place and secure it with the screws.
Take care to ensure that the memory module cover is firmly closed.
Figure 3-13 Seating the memory module cover
1. Screws 2. Memory module cover
9. Install the battery pack - refer to Replacing the battery pack section in Chapter 5, Power and Power-Up Modes, if required.
10. Turn your computer over.
11. Turn the computer on and make sure the added memory is recognized
- to confirmed it, Start -> Control Panel -> System and Security -> System icon.

Removing a memory module

To remove the memory module, follow the steps as detailed below:
1. Shut down the computer - make sure the Power indicator is off (refer
2. Remove the AC adaptor and all cables and peripherals connected to
3. Close the display panel.
4. Turn the computer upside down and remove the battery pack.
5. Loosen the screws securing the memory module cover in place -
6. Slide your fingernail or a thin object under the cover and lift it off.
7. Push the latches away from the module in order to release it - a spring
User's Manual 3-21
to the Turning off the power section in Chapter 1, Getting Started if required).
the computer.
please note that the screws are attached to the cover in order to prevent them from being lost.
will force one end of the module up at an angle.
Page 56
1
1
NB500/NB520/NB550D
8. Grasp the module by its edges and remove it from the computer.
If you use the computer for a long time, the memory modules and the circuits locating close to the memory modules will become hot. In this case, let them cool to room temperature before you replace them. Or you will get burnt if you touch any of them.
Do not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems.
Figure 3-14 Removing the memory module
1. Latches
9. Seat the memory module cover in place and secure it with the screw.
Take care to ensure that the memory module cover is firmly closed.
10. Install the battery pack.
11. Turn your computer over.

External monitor

User's Manual 3-22
Some models are equipped with an external monitor port.
An external analog monitor can be connected to the external monitor port on the computer. To connect a monitor, follow the steps as detailed below:

Connecting the monitor cable

1. Turn the computer's power off.
Page 57
2
1
NB500/NB520/NB550D
2. Connect the monitor cable to the external monitor port.
Figure 3-15 Connecting the monitor cable to the external monitor port
1. Monitor cable 2. External monitor port
3. Turn the external monitor's power on.
4. Turn the computer's power on.
When you turn on the power, the computer will automatically recognize the monitor and determine whether it is a color or monochrome device. In the event that you find that there are issues getting an image displayed on the correct monitor, you should consider using the FN + F5 hot key to change the display settings (if you then disconnect the external monitor before you turn the computer's power off, be sure to press FN + F5 hot key again to switch to the internal display).
Please refer to the The Keyboard section for further details on using hot keys to change the display setting.
Do not disconnect the external monitor while in Sleep or Hibernation Mode. Turn off the computer before disconnecting the external monitor.
When displaying desktop at external analog monitor, desktop is sometimes displayed on the center of the monitor with black bars around desktop (with small size).
At that time, please read the manual of the monitor and set the display mode which is supporting at the monitor. Then it will be displayed with suitable size with correct aspect ratio.

HDMI

Some models are equipped with an HDMI out port.
An HDMI monitor can be connected to the HDMI out port on the computer. To connect monitor, follow the steps as detailed below:
As the port operation of all HDMI (High-Definition Multimedia Interface) monitors have not been confirmed, some HDMI monitors may not function properly.

Connecting the HDMI out port

1. Plug one end of the HDMI cable into the HDMI out port of the HDMI device.
User's Manual 3-23
Page 58
2
1
NB500/NB520/NB550D
2. Plug the other end of the HDMI cable into the HDMI out port on your computer.
Figure 3-16 Connecting the HDMI out port
1. HDMI cable 2. HDMI out port
When connecting or disconnecting an HDMI device to or from the computer, only do so when the computer is turned on or when the computer is completely turned off. Do not do so when the computer is in Sleep Mode or Hibernation Mode.
When you connect a television or external monitor to the HDMI port and the display output device is set to HDMI. When you unplug the HDMI cable and re-plug it in please wait at least 5 seconds before you replug the HDMI cable again.
When you connect a television or external monitor to the HDMI port and you connect the television, external monitor or external sound device to another port. When you change the display output or Unplug/re-plug the HDMI cable. The sound output device and the display output device maybe changed automatically by the system.

Settings for display video on HDMI

To view video on the HDMI device, be sure to configure the following settings otherwise you may find that nothing is displayed.
Be sure to use the FN + F5 HotKey to select the display device before starting to play video. Do not change the display device while playing video.
Do not change the display device under the following conditions.
While data is being read or written.
While communication is being carried out.

Select HD Format

User's Manual 3-24
To select the display mode, follow the steps as detailed below:
1. Click Start and click Control Panel.
Page 59
2. Click Appearance and Personalization.
1
3. Click Display.
4. Click Change display settings.
5. Click Advanced settings.
6. Click List All Modes.
7. Select the one of the below selection at "List All Modes".
Display mode at "List All Modes" HD Format
1920 by 1080, True Color (32bit), 60Herts 1080p
1920 by 1080, True Color (32bit), 30Herts (Interlaced) 1080i
1280 by 720, True Color (32bit), 60Herts 720p
720 by 576, True Color (32bit), 50Herts 576p
720 by 480, True Color (32bit), 60Herts 480p
The above display mode is a typical HDMI display mode. The selectable display modes will vary for different HDMI monitors.

Security lock

A security locks enable you to anchor your computer a desk or other heavy object in order to help prevent unauthorized removal or theft. The computer has a security lock slot on its left side into which you can attach one end of the security cable, while the other end attaches to a desk or similar object. The methods used for attaching security cables differ from product to product. Please refer to the instructions for the product you are using for more information.
NB500/NB520/NB550D

Connecting the security lock

In order to connect a security cable to the computer, follow the steps as detailed below:
1. Turn the computer so its left side faces you.
2. Align the security cable with the lock slot and secure it in place.
Figure 3-17 Security lock
1. Security lock slot
User's Manual 3-25
Page 60

Optional TOSHIBA accessories

You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use. For reference, the following list details some of the items that are available from your reseller or TOSHIBA dealer:
Memory Kit A 1 GB or 2 GB memory module
(DDR3-1066/1333) can easily be installed in the computer.
Some models could install a 1 GB or 2 GB memory module (DDR2-800/DDR3-1066/ DDR3-1333). For detailed information on memory module type, please contact your service provider.
2GB module is supported by validated optional memory only.
The available option memory depends on TOSHIBA authorization.
Universal AC Adaptor If you frequently use your computer at more than
one site, it may be convenient to purchase an additional AC adaptor to be kept at each site in order to remove the need to always carry the adaptor with you.
Battery Pack An additional battery pack can be purchased for
use as either a spare or replacement. Please refer to Chapter 5, Power and Power-Up Modes for further information.
NB500/NB520/NB550D

Sound System

This section describes some of the audio control functions.

Adjusting System Volume

You can control the overall level of sound using Windows Volume Mixer. To launch Volume Mixer, follow the steps below.
1. Locate the Speakers icon on the task tray.
2. Right-click the Speakers icon on the task tray.
3. Select Open Volume Mixer from the menu.
Adjust speaker volume by moving the slider up or down under Device to raise or lower the volume of your speakers. Click the Mute button to mute the volume.
You may see another control under Applications in Volume Mixer. It is the control for an application which is currently running. The System Sounds is always displayed since it controls the system sounds’ volume.
User's Manual 3-26
Page 61
NB500/NB520/NB550D

Changing System Sounds

System sounds are assigned to inform you when certain events happen.
This section explains how to select an existing scheme or save one you have modified.
To launch the configuration dialog window for system sounds, follow the steps below.
1. Right-click the Speakers icon on the Taskbar.
2. Select Sounds from the menu.

Adjusting Microphone Level

Follow the steps below to change the microphone recording level.
1. Right click on the speaker icon on the Taskbar, and select Recording devices from the sub menu.
2. Select Microphone, and click Properties.
3. On the Levels tab move the Microphone slider to increase or decrease the microphone volume level.
If you feel the microphone volume level is inadequate, move the Microphone Boost slider to a higher level.

Audio Enhancements

In order to apply the sound effects for your current speaker, follow the steps below.
1. Right click on the speaker icon on the Taskbar, and select Playback devices from the sub menu.
2. Select Speakers, and click Properties.
3. On the Enhancements tab select the sound effects you would like, and click Apply.

Realtek HD Audio Manager

You can confirm and change the audio configuration using the Realtek Audio Manager. To launch the Realtek Audio Manager, click Start -> Control Panel, select Large icons from View by, then click Realtek HD Audio Manager.
When you first launch the Realtek Audio Manager, you will see two device tabs. Speakers is the default output device. Microphone is the default input device. To change the default device, click the Set Default Device button under the chosen device tab.
Information
Click the information button to view hardware information, software information, and language setting.
User's Manual 3-27
Page 62
NB500/NB520/NB550D
Power Management
The audio controller in your computer can be turned off when the audio function is not used. To adjust the configuration of audio power management, click the Power Management button
.
Speaker Configuration
Click the Auto Test button to confirm the internal speakers or the headphone sound is coming from the right direction.
Sound Effects
This section explains how to select various sound effects.
Environment - simulates reverberations of sound for familiar environments around us. You can select an existing preset in the menu.
Equalizer - raises or lowers a frequency of sound to simulate a popular genre of music. You can select an existing preset in the menu.
Karaoke - cancels the specific frequency of sound and results in the Voice Cancellation. Clicking the Karaoke icon, lowers the vocal
sound within music. Using the arrow buttons will adjust the musical key of the sound.
Microphone Effects
Microphone Effects are only found within Microphone window.
Noise Suppression reduces background noise and fan noise. Acoustic Echo Cancellation reduces feedback and feedback echo.
Default Format
You can change the sample rate and bit depth of sound.

Dolby Advanced Audio

This function is supported with some models.
Dolby Advanced Audio provides a stunning listening experience from any pair of speakers or headphones. Adding a new level of realism to movies, music, and games, this is the quality audio customers have been missing from your computers.
Dolby Advanced Audio includes:
High-Frequency Enhancer: Analyzes and restores high frequencies lost during encoding. Works on any speaker for a higher level of audio than was previously possible.
Audio Optimization: Corrects common audio problems caused by laptop limitations for a better entertainment experience.
Natural Bass: Extends the bass response of any speakers by up to an octave.
User's Manual 3-28
Page 63
NB500/NB520/NB550D
Dolby Headphone: Enables personal surround sound using any set of headphones.
To access Dolby Advanced Audio function, follow the steps as detailed below:
1. Right-click on the speaker icon on the Taskbar, and select Playback devices from the sub menu.
2. Select Speakers, and click Properties.
3. Click the Dolby tab.

Notes on Using Microphone

You can use the built-in or an external microphone that connects to the microphone jack to record monaural sounds into your applications. It can also be used to issue voice commands to applications that support such functions (built-in microphone is provided with some models).
Since your computer has a microphone and speaker, "feedback" may be heard under certain conditions. Feedback occurs when sound from the speaker is picked up in the microphone and amplified back to the speaker, which amplifies it again to the microphone.
This feedback occurs repeatedly and causes a very loud, high-pitched noise. It is a common phenomenon that occurs in any sound system when the microphone input is output to the speaker (throughput) and the speaker volume is too loud or too close to the microphone. You can control throughput by adjusting the volume of your speaker or through the Mute function in the Master Volume panel. Refer to your Windows documentation for details on using the Master Volume panel.

Video mode

Video mode settings are configured via the Screen Resolution dialog.
To open the Screen Resolution dialog, click Start -> Control Panel ->
Appearance and Personalization -> Display -> Change display settings.
If you are running some applications (for example a 3D application or video playback and so on), you may see some disturbance, flickering or frame dropping on your screen.
If that occurs, adjust the resolution of display, lowering it until the screen is displayed properly.
Disabling Windows AeroTM may also help correct this issue.

Computer Handling

This section explains computer handling and maintenance.
User's Manual 3-29
Page 64
NB500/NB520/NB550D

Cleaning the computer

To help ensure long, trouble-free operation, keep the computer free of dust and dirt, and use care with all liquids around it.
Be careful not to spill liquids into the computer. If the computer does get wet, turn the power off immediately and let the computer dry completely - in these circumstance you should get the computer inspected by an authorized service provider in order to assess the scope of any damage.
Clean the plastics of the computer using a slightly water dampened cloth.
You can clean the display screen by spraying a small amount of glass cleaner onto a soft, clean cloth and then wiping the screen gently with the cloth.
Never spray cleaner directly onto the computer or let liquid run into any part of it. Never use harsh or caustic chemical products to clean the computer.

Moving the computer

While the computer is designed for flexible day-to-day usage you should exercise a few simple precautions when moving it in order to help ensure trouble-free operation.
Before moving the computer, it is recommended that you change the setting associated with the Hard Disk Drive Protection feature. Please refer to the section, Heat dispersal, in this chapter for further information.
Make sure all disk/disc activity has ended before moving the computer
- check that the HDD and other indicators on the front of the computer are off.
Turn off (shut down) the computer. Disconnect the AC adaptor and all peripherals before moving the
computer. Close the display panel. Do not pick up the computer by its display panel. Before carrying your computer, shut it down, disconnect the AC
adaptor and allow it to cool down - a failure to follow this instruction may result in minor heat injury.
Be careful not to subject the computer to impact or shock - a failure to follow this instruction could result in damage to computer, computer failure or loss of data.
Never transport your computer with any cards installed - this may cause damage to either the computer and/or the card resulting in product failure.
Always use a suitable carry case when transporting the computer. When carrying your computer, be sure to hold it securely so that it
does not fall or hit anything.
User's Manual 3-30
Page 65
Do not carry your computer by holding any of its protruding elements.

Heat dispersal

To protect against overheating, the processor is equipped with an internal temperature sensor which activates a cooling fan or lowers the processing speed if the computer's internal temperature rises to a certain level. You are able to select whether to control this temperature by either turning on the fan first, then if necessary lowering the processor speed, or by lowering the processor speed first, then if necessary turning on the fan. Both of these functions are controlled through the Power Options.
When the processor's temperature falls within normal range, the fan will be turned off and the processor operation returned to its standard speed.
If the processor's temperature reaches an unacceptably high level with either setting, the computer automatically shuts down to prevent any damage. In this instance all unsaved data in memory will be lost.
NB500/NB520/NB550D
User's Manual 3-31
Page 66
NB500/NB520/NB550D
Chapter 4
Utilities & Advanced Usage
This chapter describes the utlities and special features in this computer, and the advanced usage of some utilites.

Utilities and Applications

This section describes the pre-installed utilities that come with the computer and details how to start them. For further information on their operation, you may refer to each utility's online manual, help files or README.TXT file (if applicable).
TOSHIBA Power Saver
TOSHIBA Zooming Utility
TOSHIBA PC Diagnostic Tool
TOSHIBA Flash Cards The TOSHIBA Flash Cards provide a quick way
HW Setup This utility allows you to customize your
TOSHIBA Accessibility
TOSHIBA Power Saver provides you with the features of more various power supply managements.
This utility allows you to enlarge or reduce the icon size on the Windows Desktop, or the zoom factor associated with specific supported applications.
The TOSHIBA PC Diagnostic Tool will display basic system configuration information and allow the functionality of some of the computer's built­in hardware devices to be tested.
to modify selected system functions and to launch applications.
Hot key function TOSHIBA utility launcher function
hardware settings according to the way you work with the computer and the peripherals you use.
The TOSHIBA Accessibility utility provides support to movement impaired users when they need to use the TOSHIBA Hot-key functions. In use, the utility allows you to make the FN key 'sticky', that is you can press it once, release it, and they press one of the "Function" keys in order to access its specific function. When set, the FN key will remain active until another key is pressed.
User's Manual 4-1
Page 67
NB500/NB520/NB550D
Bluetooth Stack for Windows by Toshiba
This software enables communication between the computer and external Bluetooth devices such as printers and mobile phones.
Bluetooth functions cannot be used in models that do not have a Bluetooth module installed.
TOSHIBA Assist TOSHIBA Assist is a graphical user interface that
provides access to specific tools, utilities and applications that make the use and configuration of the computer easier.
TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities that
improve the ease and control of communication devices and network connections, help in the identification of communication problems and allow the creation of profiles if you need to switch between different locations and communication networks. To access this utility, click Start -> All
Programs -> TOSHIBA -> ConfigFree.
TOSHIBA eco Utility This PC is equipped with "eco mode". This mode
slightly lowers performance of some devices to reduce electric power consumption. You can realize measurable power savings by using it continuously. TOSHIBA eco Utility helps you monitor your power savings by showing approximate real time power consumption. Furthermore, it shows approximate accumulated power consumption and approximate accumulated power savings when using eco mode daily, weekly, and monthly. You can track power savings by using eco mode continuously.
TOSHIBA Disc Creator
You can create CDs and DVDs in a number of formats including audio CDs that can be played on a standard CD player, and data CD/DVDs which can store copies of the files and folders on your computer's hard disk drive. This software can be used on models with a CD-R/RW drive, DVD-ROM drive or DVD Super Multi drive.
To start this utility, click Start -> All Programs ->
TOSHIBA -> CD&DVD Applications -> Disc Creator.
User's Manual 4-2
Page 68
NB500/NB520/NB550D
TOSHIBA DVD-RAM Utility
This utility has the function of Physical Format and Write-Protect to DVD-RAM. This utility is contained the setup module of TOSHIBA Disc Creator. To start this utility, click Start -> All
Programs -> TOSHIBA -> CD&DVD Applications -> DVD-RAM Utility.
TOSHIBA HDD/SSD Alert Utility
This utility includes wizard functions to monitor the Disk Drive operating status and execute the system backup.
To access the utility, click Start -> All Programs
-> TOSHIBA -> Utilities -> HDD SSD Alert.
TOSHIBA Service Station
This application allows your computer to automatically search for TOSHIBA software updates or other alerts from TOSHIBA that are specific to your computer system and its programs. When enabled, this application periodically transmits to our servers a limited amount of system information, which will be treated in strict accordance with the rules and regulations as well as applicable data protection law.
To access this utility, click Start -> All Programs
-> TOSHIBA -> Utilities -> Service Station.
TOSHIBA Sleep Utility This utility is preinstalled in some models, which
is able to enable or disable the following functions:
Sleep and Charge: By connecting to the USB port with the icon, devices such as digital audio players are able to charge, even when the computer is in Standby/Sleep Mode, Hibernation Mode or shutdown state.
Sleep and Music: By connecting the audio cable to the Microphone jack, devices such as digital audio players are able to play sound with the computer's built-in speaker, even when the computer is in Standby/Sleep Mode, Hibernation Mode or shutdown state.
To access this utility, click Start -> All Programs
-> TOSHIBA -> Utilities -> Sleep Utility.
User's Manual 4-3
Page 69
NB500/NB520/NB550D
TOSHIBA Bulletin Board
Bulletin Board is a convenient place to pin things to visually organize in a fun and creative way.
Simply drag and drop your favorite pictures, files or notes to pin them on the Board. You can use it to create thumbnail shortcuts, reminders, to-do list and so on according to your personal style.
To access this utility, click Start -> All Programs
-> TOSHIBA -> TOSHIBA Bulletin Board.
TOSHIBA ReelTime This application is a graphical history/indexing
tool that enables you to view recently accessed files in a fun and easy-to-use format. View and scroll through your history of opened or imported files via thumbnails in an intuitive user interface.
To access this utility, click Start -> All Programs
-> TOSHIBA -> TOSHIBA ReelTime.
TOSHIBA Media Controller
This application allows you to control your music, pictures and videos by streaming content to any compatible device in your home.
To access this utility, click Start -> All Programs
-> TOSHIBA -> TOSHIBA Media Controller -> TOSHIBA Media Controller.
For more information, please refer to the TOSHIBA Media Controller Help.

Special features

The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use.
Access each function using the following procedures.
*1 To access the Power Options, click Start -> Control Panel -> System
and Security -> Power Options.
Hot keys Hot keys are specific key combinations that let
you quickly change the system configuration directly from the keyboard without running a system program.
Display automatic power off
User's Manual 4-4
*1
This feature automatically cuts off power to the computer's display panel when there is no keyboard input for a specified time, with power being restored the next time a key is pressed. This can be specified in the Power Options.
Page 70
NB500/NB520/NB550D
HDD automatic power
*1
off
This feature automatically cuts off power to the hard disk drive when it is not accessed for a specified time, with power being restored when the hard disk drive is next accessed. This can be specified in the Power Options.
System automatic Sleep/Hibernation
*1
Mode
This feature automatically shuts down the system into either Sleep Mode or Hibernation Mode when there is no input or hardware access for a specified time. This can be specified in the Power Options.
Keypad overlay A ten-key numeric keypad is integrated into the
keyboard. Please refer to the Keypad overlay section in Chapter 3, Operating Basics, for information on using this feature.
Power on password Two levels of password security, supervisor and
user, are available to prevent unauthorized access to your computer.
Instant security A specific hot key function automatically locks the
system providing data security.
Intelligent power supply
*1
A microprocessor in the computer's intelligent power supply detects the battery's charge, automatically calculates the remaining battery capacity and protects electronic components from abnormal conditions such as a voltage overload from the AC adaptor. This can be specified in the Power Options.
*1
Battery save mode
This feature lets you configure the computer in order to save battery power. This can be specified in the Power Options.
*1
Panel power on/off
This feature automatically turns power to the computer off when the display panel is closed, and turns it back on when the display panel is opened. This can be specified in the Power Options.
Low battery automatic Hibernation
*1
Mode
When battery power is exhausted to the point that computer operation cannot be continued, the system automatically enters Hibernation Mode and shuts itself down. This can be specified in the Power Options.
Heat dispersal
*1
To protect against overheating, the processor has an internal temperature sensor so that, if the computer's internal temperature rises to a certain level, the cooling fan is turned on or the processing speed is lowered. This can be specified in the Power Options.
User's Manual 4-5
Page 71
Hibernation Mode This feature lets you turn off the power to the
computer without exiting from your software. The contents of main memory are automatically saved to the hard disk drive so that when you next turn the power on again, you can continue working right where you left off. Refer to the
Turning off the power section in Chapter 1,
Getting Started, for more details.
Sleep Mode If you have to interrupt your work, you can use
this feature to allow you to turn off power to the computer without exiting from your software. Data is maintained in the computer's main memory so that when you next turn on the power, you can continue working right where you left off.
USB Wakeup function This function restores the computer from Sleep
Mode depending on the external devices connected to the USB ports.
For example, if a mouse or USB keyboard is connected to a USB port, clicking the mouse button or pressing the keyboard will wakeup the computer.

Using the TOSHIBA Sleep Utility

The TOSHIBA Sleep Utility is pre-installed in some models. It is used for changing settings of "Sleep and Charge function" and "Sleep and Music function". It also displays the remaining battery capacity.
NB500/NB520/NB550D

Sleep and Charge

Your computer can supply USB bus power (DC5V) to the USB port even when the power of the computer is turned OFF. "Power OFF" includes Sleep Mode, Hibernation Mode or shutdown state.
This function can be used for ports that support the Sleep and Charge function (hereinafter called "compatible ports").
Compatible ports are USB ports that have the (
You can use the "Sleep and Charge function" to charge certain USB­compatible external devices such as mobile phones or portable digital music players.
However, the "Sleep and Charge function" may not work with certain external devices even if they are compliant with the USB specification. In those cases, turn the power of the computer ON to charge the device.
User's Manual 4-6
) symbol icon.
Page 72
NB500/NB520/NB550D
When Sleep and Charge function is enabled, USB bus power (DC5V) will be supplied to compatible ports even when the power of the computer is turned OFF. USB bus power (DC5V) is similarly supplied to the external devices which are connected to the compatible ports. However, some external devices cannot be charged solely by supplying USB bus power (DC5V). As for the specifications of the external devices, please contact the device manufacturer or check the specifications of the external devices thoroughly before use.
Using the sleep and charge function to charge external devices will take longer than charging the devices with their own chargers.
If Sleep and Charge function is enabled, the computer’s battery will discharge during hibernation or when the computer is turned off. It is recommended that you connect the AC adaptor to the computer when enabling the Sleep and Charge function.
External devices connected to the USB bus power (DC5V) function that interfaces with the power ON/OFF of the computer may always be in an operational state.
When there is a current overflow of the external devices connected to the compatible ports, USB bus power (DC5V) supply may be stopped for safety reasons.
When Sleep and Charge function is enabled, the USB Wakeup function does not work for compatible ports. In that case, if there is a USB port that does not have the Sleep and Charge function­compatible icon ( ), attach the mouse or keyboard to it. If all USB ports have the Sleep and Charge function-compatible icon ( ), change to disable Sleep and Charge function. The USB Wakeup function will now work, but the Sleep and Charge function will be disabled.
Metal paper clips or hair pins/clips will generate heat if they come into contact with USB ports. Do not allow USB ports to come into contact with metal products, for example when carrying the computer in your bag.

Sleep and Music

Your can use your computer’s speaker for the portable audio device, even when the power of the computer is turned OFF.
"Power OFF" includes Sleep Mode, Hibernation Mode or shutdown state.
The Microphone jack with the icon function.
When "Sleep and Music" is enabled, it is not possible to mute sound from the computer’s speaker even by connecting headphones to the Microphone jack. There is also no sound from the headphone.
User's Manual 4-7
supports the Sleep and Music
Page 73
NB500/NB520/NB550D
When "Sleep and Music" is enabled, it is possible to play sound from the computer’s speaker by connecting an audio cable to the Microphone jack. Using this feature discharges the computer’s battery. Therefore, it is recommended that the computer be connected to an external power source via the AC Adaptor.
When using the "Sleep and Music" feature, connect the computer and Audio device with an audio cable.
When using the "Sleep and Music" feature, the volume level can not be changed from the computer.
The volume adjustment and mute setting might be different between Windows mode and "Sleep and Music" mode. Before connecting the audio device to the computer, turn down the volume of the audio device. Sound quality may also be different.
Use the "Sleep and Music" feature with the display open.

Starting the TOSHIBA Sleep Utility

To start the utility, click Start -> All Programs -> TOSHIBA -> Utilities -> Sleep Utility.

Enabling Sleep and Charge

This utility can be used to enable and disable the Sleep and Charge function.
Select the Enable Sleep and Charge check box to enable this function for the compatible USB ports. The default state is disabled.

Power supply mode settings

Your PC has multiple charging modes so that many different USB devices can be supported for Sleep and Charge function. Typical Mode (Default) is suitable for a wide range of digital audio players.
However, determining which mode is suitable for your USB device is unknown without trying. Try each mode, using the following procedure, from Typical Mode to Alternate Mode(*1) to find the suitable mode for your USB device to charge.
This function may not be able to be used with some connected external devices even if the appropriate mode is selected. In this situation, clear the "Enable Sleep and Charge" check box and stop using this function.
*1. Some computers may not support all modes.

Enabling Sleep and Music

You can enable Sleep and Music by selecting the "Enable Sleep and Music" check box and clicking the Apply button.
User's Manual 4-8
Page 74

Battery Settings

This utility can be used to specify the lower limit of remaining battery life for Sleep and Charge. Move the slider bar to specify the lower limit. If the remaining battery life falls below the setting, the Sleep and Charge function will be stopped.

Password Utility

The password utility allows you to maintain an additional level of security and provides two levels of password security: User and Supervisor.
Passwords set in TOSHIBA Supervisor Password Utility are different from the Windows® login password.

User Password

To start the utility, point to or click the following items:
Start -> All Programs -> TOSHIBA -> Utilities -> TOSHIBA Assist -> SECURE -> User password
Registered
Click to register a password of up to 8 characters. After a password is set, you will be prompted to enter it when you start the computer.
Not Registered
Click to delete a registered password. Before you can delete a password, you must first enter the current password correctly.
Owner String (text box)
You can use this box to associate text with the password. After you enter text, click Apply or OK, then, each time the computer is switched on, this text will be displayed along with the prompt for the password.
NB500/NB520/NB550D

Supervisor Password

If you set a supervisor password, some functions will be restricted when a user logs on with the user password. To set a supervisor password:
Click Start -> All Programs -> TOSHIBA -> Utilities -> TOSHIBA Assist - > SECURE -> Supervisor password.
This utility lets you do the following:
Register or delete the supervisor password. Specify restrictions for general users.

Starting the computer by password

To start up the computer with the user password, follow these steps:
User's Manual 4-9
Page 75
1. Turn on the power as described in Chapter 1, Getting Started. The following message will appear in the screen:
Enter Password [ ]
2.
At this point, the hotkeys FN + F1 to F12 do not work. They will function after you enter the password.
3. Enter the Password.
4. Press ENTER.
If you enter the password incorrectly three times in a row, the computer shuts off. In this case, you must turn the computer back on to retry password entry.

HW Setup

This section explains how to use the TOSHIBA HW Setup program to configure your computer, and provides information on settings for various functions.

Accessing HW Setup

To run the HW Setup program, click Start -> All Programs -> TOSHIBA -> Utilities -> HWSetup.
NB500/NB520/NB550D

HW Setup window

The HW Setup window contains a number of tabs (General, Password, Display, Boot Priority, Keyboard, LAN, SATA and USB) to allow specific functions of the computer to be configured.
In addition there are also three buttons : OK, Cancel and Apply.
OK Accepts your changes and closes the HW Setup
window.
Cancel Closes the window without accepting your
changes.
Apply Accepts all your changes without closing the HW
Setup window.
General
This window displays the BIOS/EC version and contains two buttons :
Default and About.
Default Return all HW Setup values to the factory
settings.
About Display the HW Setup version.
User's Manual 4-10
Page 76
NB500/NB520/NB550D
Setup
This field displays the installed BIOS version, date and EC version.
Password
This option allows you to set or reset the user password for power on.
User Password
Lets you register a new password or change/remove an existing password.
Not Registered Changes or remove the password. (Default)
Registered Selects the password. A dialogue box will appear
to allow you to set the password.
To enter a user password:
1. Select Registered to display the following prompt:
Enter Password:
Enter a password of up to 8 characters. The character string you enter is displayed as a string of asterisk.
2. Click OK. The following message appears, allowing you to verify the password.
Verify Password:
3. If character strings match, the password is registered. Click OK. If they do not match, the following message appears. You must repeat from step 1.
Entry Error!!!
To delete a user password:
1. Select Not Registered to display the following prompt:
Enter Password:
2. Enter the currently registered password. The character string you enter is displayed as a string of asterisks.
3. Click OK. If the character string you enter matches the registered password, the password option is reset and the display changes to:
Not registered
If they do not match, the following message appears. You must repeat from step 1.
Incorrect Password.
User's Manual 4-11
Page 77
NB500/NB520/NB550D
Owner String
This blank field is used to display a message when the password field is displayed on startup. If a password is not registered the message will not be shown. The maximum length is 256 characters.
Display
This tab lets you customize your computer’s display settings for either the internal display or an external monitor.
Power On Display
This tab allows you to select the display to be used when the computer is started. Please note that this setting is only available on standard VGA mode and is not available as part of the Windows Desktop properties.
The Power On Display is supported with some models.
Auto-Selected Selects an external monitor if one is connected,
otherwise, it selects the internal display. (Default)
System LCD Only Selects the internal LCD, even if an external
monitor is connected.
Boot Priority
Boot Priority Options
This tab allows you to set the priority for booting the computer. The Boot Priority Options setting window will be displayed as shown below. Click the up and down arrow buttons to adjust the priority.
To change the boot drive, follow the steps below.
1. Hold down F12 and boot the computer. when the TOSHIBA Leading Innovation >>> screen appears, release the F12 key.
User's Manual 4-12
Page 78
NB500/NB520/NB550D
2. Use the up and down cursor keys to select the boot device you want and press ENTER.
If a Supervisor Password has been set, manual boot device selection functions may be restricted.
The boot device selection methods described above will not change the boot priority settings that have been configured in HW Setup. In addition, if you press a key other than one of those listed, or if the selected device is not installed, the system will continue to boot according to the current and available settings in HW Setup.
Boot Speed
This feature allows you to select system boot-up speed.
Fast Reduces system boot-up time. System can boot
only from the built-in HDD and only internal LCD and keyboard are supported during the boot process.
Normal System boots up at normal speed. (Default)
Keyboard
Wake-up on Keyboard
When this feature is enabled, and the computer is in Sleep Mode, you can turn on the system by pressing any key. However, please be aware that this option will only work with the internal keyboard and only when the computer is in Sleep Mode.
Enabled Enables the Wake-up on Keyboard function.
Disabled Disables the Wake-up on Keyboard function.
(Default)
LAN
Wake-up on LAN
This feature lets the computer's power be turned on from shudown when it receives a wake-up packet (Magic packet) from the LAN.
Do not install or remove a memory module while Wake-up on LAN is enabled.
The Wake-up on LAN function consumes power even when the system is off. Leave the AC adaptor connected while using this feature.
User's Manual 4-13
Page 79
NB500/NB520/NB550D
Regarding Wake-up on LAN from sleep or hibernation, you must check the "Allow the device to wake the computer" check box within the LAN Device properties. (This feature does not effect the Wake-up on LAN from sleep or hibernation.)
Power will be automatically turned on when a signal is received from an administrator's computer which is connected via a network.
The following settings can be changed when the Built-in LAN is Enabled.
Connect the AC adaptor when using the Wake-up on LAN function. The battery retention time will be shorter than the times listed in this manual when this function is enabled. Refer to the Retaining data with power off section in chapter 5, Power and Power-Up Modes.
Enabled Enables Wake-up on LAN from shutdown.
Disabled Disables Wake-up on LAN from shutdown.
(Default)
Built-in LAN
This feature enables or disables the Built-in LAN.
Enabled Enables Built-in LAN functions. (Default)
Disabled Disables Built-in LAN functions.
USB
Legacy USB Support
Use this option to enable or disable USB Legacy Emulation. If your operating system does not support USB, you can still use a USB mouse and keyboard by setting the Legacy USB Support item to enabled.
Enabled Enables the USB Legacy Emulation. (Default)
Disabled Disabled Disables the USB Legacy Emulation.
SATA
SATA Interface setting
This feature allows you to set SATA interface setting.
Performance Let HDD work with maximum performance.
(Default)
Battery life Let HDD work with battery life mode. If this
setting is selected, this caused performance down.
User's Manual 4-14
Page 80

System Recovery Options

A hidden partition is allocated on the hard disk drive for the System Recovery Options.
This partition stores files which can be used to repair the system in the event of a problem.
The System Recovery Options feature will be unusable if this partition is deleted.

System Recovery Options

The System Recovery Options feature is installed on the hard disk when shipped from the factory. The System Recovery Options menu includes tools to repair startup problems, run diagnostics or restore the system.
See the Windows Help and Support content for more information about Startup Repair.
The System Recovery Options can also be run manually to repair problems.
The procedure is as follows. Follow the instructions shown on the on­screen menu.
1. Turn off the computer.
2. While holding the F8 key, turn on the computer.
3. The Advanced Boot Options menu will be displayed. Use the arrow keys to select Repair Your Computer and press ENTER.
4. Follow the on-screen instructions.
NB500/NB520/NB550D
Restoring the pre-installed Software
Depending on the model you purchased, different ways for restoring the pre-installed software are offered:Creating optical Recovery Discs and restoring the pre-installed software from themRestoring the pre-installed software from the Recovery hard disk driveOrdering Recovery Discs from TOSHIBA and restoring the pre-installed software from them*
* Please note that this service is not free-of-charge.

Creating Optical Recovery Discs

This section describes how to create Recovery Discs
Be sure to connect the AC adaptor when you create Recovery Discs.
Be sure to close all other software programs except the Recovery Media Creator.
Do not run software such as screen savers which can put a heavy load on the CPU.
User's Manual 4-15
Page 81
NB500/NB520/NB550D
Operate the computer at full power.
Do not use power-saving features.
Do not write to the media when the virus check software is running. Wait for it to finish, then disable virus detection programs including any software that checks files automatically in the background.
Do not use utilities, including those intended to enhance hard disk drive access speed. They may cause unstable operation and damage data.
Do not shut down/log off or Sleep/Hibernate while writing or rewriting the media.
Set the computer on a level surface and avoid places subjected to vibrations such as airplanes, trains, or cars.
Do not use on an unstable surface such as a stand.
A recovery image of the software on your computer is stored on the hard disk drive, and can be copied to either DVD media by using the following steps:
1. Select either blank DVD media.
2. The application will allow you to choose from a variety of different media onto which the recovery image can be copied including DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD+R DL and DVD+RW.
3.
Please note that some of the above media may not be compatible with the optical disc drive installed into your computer. You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding.
4. Turn on your computer and allow it to load the Windows 7 operating system from the hard disk drive as normal.
5. Insert the first blank media into the optical disc drive tray.
6. Select the application from Start Menu.
7. After Recovery Media Creator starts, select the type of media and the title you wish to copy, and then click the Create button.
8. If your optical disc drive can only write to CDs, select “CD” as the “Disc Set” within the Recovery Media Creator application.Otherwise, if your optical disc drive can write both CDs and DVDs, select the type of media you want to create.

Restoring the pre-installed software from the Recovery hard disk drive

A portion of the total hard disk drive space is configured as a hidden recovery partition. This partition stores files which can be used to restore pre-installed software in the event of a problem.
If you subsequently set up your hard disk drive again, do not change, delete or add partitions in a manner other than specified in the manual,
User's Manual 4-16
Page 82
NB500/NB520/NB550D
otherwise you may find that space for the required software is not available.
In addition, if you use a third-party partitioning program to reconfigure the partitions on your hard disk drive, you may find that it becomes impossible to setup your computer.
When the sound mute feature has been activated by pressing theMute panel FN + ESC key, be sure to disable this to allow sounds to be heard before starting the restore process. Please refer to chapter 5, The Keyboard, for further details.
You can not use System Recovery Options if restoring the pre-installed software without System Recovery Options.
When you reinstall the Windows operating system, the hard disk will be reformatted and all data will be lost.
1. Turn off your computer.
2. Turn on the computer and when the TOSHIBA screen appears repeatedly press the F8 key.
3. The Advanced Boot Options menu will be displayed. Use the arrow keys to select Repair Your Computer and press ENTER.
4. Select your preferred keyboard layout and press Next.
5. To access the recovery process please log on as an enabled user with sufficent rights.
6. Click TOSHIBA HDD Recovery on the System Recovery Options screen.
7. Follow the on-screen instructions on the TOSHIBA HDD Recovery dialog. The computer will be restored to its factory state.
Please set your BIOS to default before you recover your computer to the factory state!

Restoring the pre-installed software from your created Recovery Discs

If the pre-installed files are damaged, you are able to either use the Recovery Discs you have created or the hard disk drive recovery process to restore the computer to the state it was in when you originally received it. To perform this restoration, follow the steps below:
When the sound mute feature has been activated by pressing the FN + ESC key, be sure to disable this to allow sounds to be heard before starting
the restore process. Please refer to chapter 5, The Keyboard, for further details.
User's Manual 4-17
Page 83
NB500/NB520/NB550D
You can not use System Recovery Options if restoring the pre-installed software without System Recovery Options.
When you reinstall the Windows operating system, the hard disk will be reformatted and all data will be lost.
1. Load the Recovery Disc into the optical disc drive and turn off the computer's power.
2. While holding down F12 key on the keyboard, turn on your computer ­when the TOSHIBA Leading Innovation >>> logo screen appears, release the F12 key.
3. Use the up and down cursor key to select the CD-ROM icon from the menu. Please refer to the Boot Priority section in chapter 7, HW Setup for further information.
4. A menu will be displayed from which you should follow the on-screen instructions.

Ordering Recovery Discs from TOSHIBA*

You can order Product Recovery discs for your notebook from the TOSHIBA Europe Backup Media Online Shop.
* Please note that this service is not free-of-charge.
1. Visit https://backupmedia.toshiba.eu on the Internet.
2. Follow the on-screen instructions. You will receive your Recovery Discs within two weeks after placing your order.
User's Manual 4-18
Page 84
NB500/NB520/NB550D
Chapter 5
Power and Power-Up Modes
The computer's power resources include the AC adaptor, battery pack and any internal batteries. This chapter provides details on making the most effective use of these resources, and includes information on charging and changing batteries, tips for saving battery power, and information on the different power-up modes.

Power conditions

The computer's operating capability and battery charge status are affected by different power conditions, including whether an AC adaptor is connected, whether a battery pack is installed and what the charge level is for that battery.
The LED in the table below refers to the DC IN/Battery indicator.
Power on Power off
(no operation)
AC adaptor connected
Battery fully charged
• Operates
• No charge
• LED: green
• No charge
• LED: green
Battery partially charged or no charge
No battery installed
User's Manual 5-1
• Operates
• Charge
• LED: amber
• Operates
• No charge
• LED: off
• Quick charge
• LED: amber
• No charge
• LED: off
Page 85
NB500/NB520/NB550D
Power on Power off
(no operation)
AC adaptor not connected
Battery charge is above low battery trigger point
• Operates
• LED: off
Battery charge is below low battery trigger point
Battery charge is exhausted
No battery installed
• Operates
• LED: flashes amber
Computer shuts down
• No operation
• LED: off

Monitoring of power condition

As shown in the below table, the DC IN/Battery and Power indicators on the system indicator alert you to the computer’s operating capability and battery charge status.

DC IN/Battery indicator

Check the DC IN/Battery indicator to determine the status of the battery pack and the power status with the AC adaptor connected. The following indicator conditions should be noted:
Flashing amber The battery charge is low, the AC adaptor must
be connected in order to recharge the battery.
Or, Indicates a problem with the power supply. You should initially try plugging the AC adaptor into another power outlet - if it still does not operate properly, you should contact your reseller or dealer.
Amber Indicates the AC adaptor is connected and the
battery is charging.
Green Indicates the AC adaptor is connected and the
battery is fully charged.
No light Under any other conditions, the indicator does
not light.
User's Manual 5-2
Page 86
If the battery pack becomes too hot while it is being charged, the charge will stop and the DC IN/Battery indicator will go out. When the battery pack's temperature falls to a normal range, charging will resume - this process will occur regardless of whether the computer's power is on or off.

Power indicator

Check the Power indicator to determine the power status of the computer ­the following indicator conditions should be noted:
Green Indicates power is being supplied to the
Blinking amber Indicates that the computer is in Sleep Mode and
No light Under any other conditions, the indicator does

Battery

This section explains battery types, use, recharging methods and handling.
NB500/NB520/NB550D
computer and the computer is turned on.
that there is sufficient power available (AC adaptor or battery) to maintain this condition. In Sleep Mode, this indicator will turn on for two seconds and off for two seconds.
not light.

Battery types

The computer has different types of batteries.
Battery pack
When the AC adaptor is not connected, the computer's main power source is a removable lithium ion battery pack, also referred to in this manual as the main battery. You can purchase additional battery packs for extended use of the computer away from an AC power source although you should not change the battery pack while the AC adaptor is connected.
Before you remove the battery pack, save your data and shut down the computer, or place the computer into Hibernation Mode. Please be aware that, when placing the computer into Hibernation Mode, the contents of memory will be saved to the hard disk drive, although for safety sake, it is best to also save your data manually.
Real Time Clock (RTC) battery
The Real Time Clock (RTC) battery provides power for the internal real time clock and calendar function and also maintains the system configuration while the computer is turned off. If the RTC battery becomes completely discharged, the system will lose this information and the real
User's Manual 5-3
Page 87
NB500/NB520/NB550D
time clock and calendar will stop working - in this instance the following message will be displayed when you turn on the power:
ERROR 0271: Check date and time settings. WARNING 0251: System CMOS checksum bad - Default configuration used. Press <F1> to resume, <F2> to Setup.
You can change the Real Time Clock settings by turnin on the computer while pressing the F2 key and then release F2 key when the TOSHIBA Leading Innovation >>> screen appears. Please refer to Chapter 6
Troubleshooting for further information.
The RTC battery does not charge while the computer is turned off even if the AC adaptor is attached.

Care and use of the battery pack

This section provides the important safety precautions in order to handle your battery pack properly.
Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions.
Make sure the battery is securely installed in the computer before attempting to charge the battery pack. Improper installation could generate smoke or fire, or cause the battery pack to rupture.
Keep the battery pack out of reach of infants and children. It can cause injury.
The battery pack are lithium ion batteries, which can explode if not replaced, used, handled or disposed of properly. Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements.
The computer's RTC battery is a lithium battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed. Dispose of the battery as required by local ordinances or regulations.
Charge the battery pack only in an ambient temperature between 5 and 35 degrees Celsius. Otherwise, the electrolyte solution might leak, battery pack performance might deteriorate and the battery life might be shortened.
Never install or remove the battery pack without first turning off the power and disconnecting the AC adaptor. Never remove the battery pack while the computer is in Sleep Mode. Data could be lost.
User's Manual 5-4
Page 88
NB500/NB520/NB550D
Never remove the battery pack while the Wake-up on LAN function is enabled. Data will be lost. Before you remove a battery pack, disable the Wake-up on LAN function.

Charging the batteries

When the power in the battery pack becomes low, the DC IN/Battery indicator will flash amber to indicate that only a few minutes of battery power remain. If you continue to use the computer while the DC IN/Battery indicator flashes, the computer will enable Hibernation Mode so that you do not lose any data, and automatically turn itself off.
You must recharge a battery pack when it becomes discharged.
Procedures
To recharge a battery pack while it is installed in the computer, connect the AC adaptor to the DC IN 19V jack and plug the other end into a working outlet - the DC IN/Battery indicator will glow amber while the battery is being charged.
Use only the computer connected to an AC power source or optional TOSHIBA Battery charger to charge the battery pack. Never attempt to charge the battery pack with any other charger.
Time
Refer to User Information Guide about Charging time.
Battery charging notice
The battery may not begin charging immediately under the following conditions:
The battery is extremely hot or cold (if the battery is extremely hot, it might not charge at all). To ensure the battery charges to its full capacity, you should charge it at room temperature of between 5°C to 35°C (41°F to 95°F).
The battery is nearly completely discharged. In this instance you should leave the AC adaptor connected for a few minutes and the battery should begin charging.
The DC IN/Battery indicator may show a rapid decrease in battery operating time when you try to charge a battery under the following conditions:
The battery has not been used for a long time. The battery has completely discharged and been left in the computer
for a long time. A cool battery is installed in a warm computer.
User's Manual 5-5
Page 89
NB500/NB520/NB550D
In such cases you should follow the steps as detailed below:
1. Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off.
2. Connect the AC adaptor to the DC IN 19V jack of the computer, and to a wall outlet that is supplying power.
3. Charge the battery until the DC IN/Battery indicator glows green.
Repeat these steps two or three times until the battery recovers normal capacity.

Monitoring battery capacity

Remaining battery power can be monitored using the following methods.
Clicking the battery icon on the Taskbar Via the Battery Status in the Windows Mobility Center window
You should wait at least 16 seconds after turning on the computer before trying to monitor the remaining operating time. This is because the computer needs this time to check the battery's remaining capacity and then calculate the remaining operating time, based on this together with the current power consumption.
Please be aware that the actual remaining operating time may differ slightly from the calculated time.
With repeated discharges and recharges, the battery's capacity will gradually decrease. In view of this it will be noted that an often used, older battery will not operate for as long as a new battery even when both are fully charged.

Maximizing battery operating time

A battery's usefulness depends on how long it can supply power on a single charge, while how long the charge lasts in a battery depends on:
Processor speed Screen brightness System Sleep Mode System Hibernation Mode Display power off period Hard disk drive power off period
How often and for how long you use the hard disk drive and external disk(c) drives, for example, optical disc and floppy diskette drive.
How much charge the battery contained to begin with. How you use optional devices, such as a USB device, to which the
battery supplies power. Whether you enable Sleep Mode, which can conserve battery power if
you are frequently turning the computer off and on. Where you store your programs and data.
User's Manual 5-6
Page 90
Whether you close the display panel when you are not using the keyboard - closing the display saves power.
The environmental temperature - operating time decreases at low temperatures.
The condition of the battery terminals - you should always ensure the terminals stay clean by wiping them with a clean dry cloth before installing the battery pack.

Retaining data with power off

Refer to User Information Guide about Retaining time.

Extending battery life

To maximize the life of your battery packs:
At least once a month, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges. Before doing so, follow the steps as detailed below.
1. Turn off the computer's power.
2. Disconnect the AC adaptor and turn on the computer's power - if it does not turn on then go to Step 4.
3. Operate the computer on battery power for five minutes. If you find that the battery pack has at least five minutes of operating time, continue operating until the battery pack is fully discharged, however, if the DC IN/Battery indicator flashes or there is some other warning to indicate a low battery condition, go to Step 4.
4. Connect the AC adaptor to the DC IN 19V jack of the computer, and to a wall outlet that is supplying power. The DC IN/Battery indicator should glow green, and the Battery indicator should glow amber to indicate that the battery pack is being charged, however, in the event that DC IN/Battery indicator does not glow this indicates that power is not being supplied - check the connections for the AC adaptor and the power cord.
5. Charge the battery pack until the DC IN/Battery indicator glows green.
NB500/NB520/NB550D
If you have extra battery packs, rotate their use. If you will not be using the system for an extended period, for example
for more than one month, remove the battery pack from the computer. Store spare battery packs in a cool dry place out of direct sunlight.

Replacing the battery pack

Please be aware that the battery pack is classified as a consumable item.
User's Manual 5-7
Page 91
1 3 2
1
2
3
NB500/NB520/NB550D
The operating life of the battery pack will gradually reduce through repeated charging and discharging, and will need to be replaced when it reaches the end of its operating life. In addition to this, you might also replace a discharged battery pack with a charged spare when you are operating your computer away from an AC power source for an extended period of time.
This section explains how to remove and install the battery pack, and begins with the removal process which is detailed through the following steps.
Do not remove the battery pack while the computer is in Sleep Mode. Data is stored in RAM, so if the computer loses power it could be lost.
In Hibernation Mode, data will be lost if you remove the battery pack or disconnect the AC adaptor before the save is completed. Wait for the Hard Disk Drive/Memory media slot indicator to go out.
Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries.
Removing the battery pack
To remove a discharged battery, follow the steps as detailed below:
1. Save your work.
2. Turn the computer's power off - ensure that the Power indicator is off.
3. Remove all cables and peripherals that are connected to the computer.
4. Close the display panel and turn the computer upside down.
5. Slide the battery lock (1) into its ( ) position.
6. Slide and hold the battery release latch (2) to disengage the battery pack and then remove it from the computer (3).
Figure 5-1 Releasing the battery pack
1. Battery lock
2. Battery release latch
Installing the battery pack
To install a battery pack, follow the steps as detailed below:
User's Manual 5-8
3. Battery pack
Page 92
Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries.
1. Insert the battery pack as far as it will go into the computer.
2. Ensure that the battery pack is securely in place and the battery lock is in its lock (
3. Turn your computer over.

Power-up modes

The computer has three different power-up modes as follows:
Shut Down Mode : The computer will shut down without saving data ­in view of this you must always save your work before you turn the computer off.
Hibernation Mode : Data in memory will be saved to the hard disk drive.
Sleep Mode : Data will be maintained in the computer's memory.
Please refer to the sections Turning on the power and Turning off the
power in Chapter 1, Getting Started for further information.

Windows utilities

NB500/NB520/NB550D
) position.
You can configure various settings associated with both Sleep Mode and Hibernation Mode within the Power Options (to access it, Start -> Control Panel -> System and Security -> Power Options).

Hot keys

You can use the FN + F3 hot key to enter Sleep Mode or FN + F4 to enter Hibernation Mode.

Panel power on/off

You can set up your computer so that power is turned off automatically when you close the display panel, and turned on again when you open it. Please note that this function is only available for Sleep Mode or Hibernation Mode, not for Shut Down Mode.
If the panel power off function is enabled, and you manually shut down Windows, do not close the display panel until the shut down process has been completed.
User's Manual 5-9
Page 93

System automatic Sleep/Hibernation

This feature automatically turns off the system in Sleep or Hibernation Mode if the computer is not used for a set duration. Refer to Special
features, in Chapter 4 for an explanation of how to set the duration.
NB500/NB520/NB550D
User's Manual 5-10
Page 94
Troubleshooting
TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause.
All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.

Problem solving process

Resolving problems will be much easier if you observe the following guidelines:
Stop immediately when you recognize a problem exists as taking further action may result in data loss or damage, or you may destroy valuable problem related information that can help solve the problem.
Observe what is happening - write down what the system is doing and what actions you performed immediately before the problem occurred. If you have a printer attached, print a copy of the screen using the computer's PRTSC key.
Please also be aware that the questions and procedures described in this chapter are meant only as a guide, they are not definitive problem solving techniques. In reality many problems can be solved simply, but a few may require help from your reseller, dealer or service provider - if you find you need to consult others, be prepared to describe the problem in as much detail as possible.
NB500/NB520/NB550D
Chapter 6

Preliminary checklist

You should always consider the simplest solution first - the items detailed in this checklist are easy to fix and yet can cause what appears to be a serious problem:
Make sure you turn on all peripheral devices before you turn on the computer - this includes your printer and any other external device you are using.
Before you attach an external device you should first turn the computer off, then when you turn the computer back on again it will recognize the new device.
User's Manual 6-1
Page 95
NB500/NB520/NB550D
Make sure all optional accessories are configured properly in the computer's setup program and that all required driver software has been loaded (please refer to the documentation included with the optional accessories for further information on its installation and configuration).
Check all cables to ensure they are correctly and firmly attached to the computer - loose cables can cause signal errors.
Inspect all connecting cables for loose wires and all connectors for loose pins.
Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems to your reseller, dealer or service provider. In addition, if a problem recurs, the log you have made will help to identify the problem faster.

Analyzing the problem

Sometimes the computer will give you clues that can help you identify why it is malfunctioning. In view of this you should keep the following questions in mind:
Which part of the computer is not operating properly - keyboard, hard disk drive, display panel, touch pad, touch pad control buttons - as each device will produce different symptoms.
Check the options within the operating system to ensure that its configuration is set properly.
What appears on the display? Does it display any messages or random characters? If you have a printer attached, print a copy of the screen using the PRTSC key and, if possible, look up the messages in the documentation included with the computer, software or operating system.
Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals.
Do any indicators light, if so, which ones, what color are they and do they stay on or blink? Write down what you see.
Do you hear any beeps, if so how many, are they long or short and are they high pitched or low pitched? In addition, is the computer making any unusual noises? Write down what you hear.
Record your observations so you can describe them in detail to your reseller, dealer or service provider.
User's Manual 6-2
Page 96
NB500/NB520/NB550D
Software The problems may be caused by your software
or disk. If you cannot load a software package, the media may be damaged or the program might be corrupted - in these instances try loading another copy of the software if possible.
If an error message appears while you are using a software package you should refer to the documentation supplied with it as this will usually include a problem solving section or a summary of error messages.
Next, you should check any error messages against the operating system documentation.
Hardware If you cannot find a software problem, you should
then check the setup and configuration of your hardware. First run through the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and peripherals.
Before using a peripheral device or application software that is not an authorized Toshiba part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.

If something goes wrong

Your program stops responding
If you are working with a program that suddenly freezes all operations, chances are the program has stopped responding. You can exit the failed program without shutting down the operating system or closing other programs.
To close a program that has stopped responding:
1. Press Ctrl, Alt, and Del simultaneously (once), then click Start Task Manager. The Windows® Task Manager window appears.
2. Click the Applications tab. If a program has stopped responding, the words "not responding" appear beside its name in the list.
3. Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working. If it does not, continue with the next step.
4. Close the remaining programs one by one by selecting the program name, then End Task. Closing all programs should allow you to continue working. If it does not, power off your computer and then restart it.
User's Manual 6-3
Page 97
The computer will not start
Make sure you attached the AC adaptor and power cord/cable properly or installed a charged battery.
Press and hold the power button for at least 10 seconds.
If you are using the AC adaptor, check that the wall outlet is working by plugging in another device, such as a lamp.
Verify that the computer is on by looking at the ON/OFF indicator.
If the indicator is glowing, the computer is on. Also, try turning the computer off and then on.
If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the AC power light. If the indicator is glowing, the computer is connected to a live external power source.

Hardware and system checklist

This section discusses problems caused by your computer’s hardware or attached peripherals. Basic problems may occur in the following areas:
NB500/NB520/NB550D
Power Keyboard Internal display panel Hard disk drive Memory media card Touch Pad
USB device Sound system External monitor LAN Wireless LAN Bluetooth

Power

When the computer is not plugged into an AC power outlet, the battery pack is the primary power source. However, your computer also has a number of other power resources, including an intelligent power supply and a Real Time Clock (RTC) battery, all of which are interrelated with any one having the ability to produce apparent power problems.
Overheating power down
If the processor's temperature reaches an unacceptably high level with either setting, the computer will automatically shuts down to prevent any damage - in this instance all unsaved data in memory will be lost.
AC power
If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN/Battery indicator. Please refer to Chapter 5, Power and Power-Up Modes for further information.
User's Manual 6-4
Page 98
NB500/NB520/NB550D
Problem Procedure
AC adaptor doesn’t power the computer
Check the connections to make sure that the power cord/adaptor is firmly connected to the computer and a working power outlet.
Check the condition of the cord and terminals. If the cord is frayed or damaged it should be replaced, while if the terminals are soiled, they should be cleaned with a clean cotton cloth.
If the AC adaptor still does not power the computer, you should contact your reseller, dealer or service provider.
Battery
If you suspect a problem with the battery, you should check the status of the DC IN/Battery indicator.
Problem Procedure
Battery doesn’t power the computer
The battery may be discharged - connect the AC adaptor to recharge the battery.
User's Manual 6-5
Page 99
Problem Procedure
Battery doesn’t charge when the AC adaptor is attached
If the battery is completely discharged, it will not begin charging immediately, in these instances you should wait a few minutes before trying again. If the battery still does not charge, you should check that the power outlet the AC adaptor is connected to is supplying power - this can be tested by plugging another appliance into it.
Check whether the battery is hot or cold to the touch - if so, it will not charge properly and should be allowed to reach room temperature before you try again.
Unplug the AC adaptor and remove the battery to make sure its connecting terminals are clean - if necessary wipe them with a soft dry cloth lightly dipped in alcohol.
Connect the AC adaptor and replace the battery, taking care to ensure that it is securely seated in the computer.
Check the DC IN/Battery indicator - if it does not glow, allow the computer to charge the battery for at least twenty minutes. If the DC IN/Battery indicator starts to glow after this period, allow the battery to continue to charge for at least another twenty minutes before turning on the computer. However, if the indicator still does not glow, the battery may be at the end of its operating life and should be replaced. However, if you do not believe the battery is at the end of its operating life, you should speak to your reseller, dealer or service provider.
NB500/NB520/NB550D
Battery doesn’t power the computer as long as expected
If you frequently recharge a partially charged battery, the battery might not charge to its full potential - in these instances you should fully discharge the battery and then attempt to charge it again.
Check the Power saver option under Select a power plan in the Power Options.
User's Manual 6-6
Page 100
NB500/NB520/NB550D
Real Time Clock
Problem Procedure
The following message is Displayed on the screen:
ERROR 0271: Check date and time settings. WARNING 0251: System CMOS checksum bad ­Default configuration used. Press <F1> to resume, <F2> to Setup.
The charge in the Real Time Clock (RTC) battery has run out - you will need to set the date and time in the BIOS setup application by using the following steps:
1. Turn on the computer.
2. Press the F2 key when the TOSHIBA Leading Innovation >>> screen appears ­the BIOS setup application will load.
3. Set the date in the System Date field.
4. Set the time in the System Time field.
5. Press F10 - a confirmation message will be displayed.
6. Press the ENTER key - the BIOS setup application will end and the computer will restart.

Keyboard

Keyboard problems can be caused by the setup and configuration of the computer - please refer to the section The Keyboard in Chapter 3, Operating Basics, for further information.
Problem Procedure
Some letter keys produce numbers
Output to screen is garbled
Check that the numeric keypad overlay is not activated - press the FN + F11 hot key and try typing again.
Please refer to your software's documentation to ensure that its is not remapping the keyboard in any way (remapping involves changing or reassigning the function of each key).
If you are still unable to use the keyboard, you should contact your reseller, dealer or service provider.

Internal display panel

Apparent computer's display panel problems may be related to the computer's setup and configuration - please refer to the HW Setup section in Chapter 4, Utilities & Advanced Usage, for further information.
User's Manual 6-7
Loading...
Buy Points How it Works FAQ Contact Us Questions and Suggestions Privacy Policy Cookie Policy Terms of Use