Toshiba MJ-1101 User Manual

MJ-1101 Service Manual Addendum

Supplement to the Troubleshooting Section

TOSHIBA

Index

TOSHIBA

Error Code Page

EA20 1,2,3,4,13,14 EA40 5,13,14 EA60/CC30 6,7,8,9 EA70 /CC41 6,7,8,9,13,14 EAEO 10 CB31 11,12

*Recommended Lubricant Molykote EM-30L - 6LE36904000

Error code Phenomenon Possible cause Items to confirm / Countermeasures Precautions / Remarks

)

EA20

- Paper jams at the entrance section of the Finisher (or the Hole Punch Unit)

- Folded paper edge

- Paper jams C2in the buffer tray section

- C2Paper exit problems on the finishing tray

1. Improper installation height

(Paper is not properly transported from the equipment to the Finisher if each height is improper.)

A. Confirm that the Finisher is installed horizontally (the height of its front side and that of its rear side are the same

The length of the arrows should be the same.

B. To keep the installation height of the Finisher stable, it is preferable that the casters are faced to the equipment side.

Caster

㪜quipment side

C. When installing the Finisher in the equipment, make sure that the height of the Finisher is proper. If it is not, the

e Unit exit Mylar may be deformed, and thus the deformed Mylar may obstruct the paper transportpath.

Brid

Improper

case

Installation height

- Note that the height should be different between the cases when the Finisher is installed in e-STUDIO281c/351c/451c and when installed in eSTUDIO352/452 or e-STUDIO2500c/3500c/3510c.

- Confirm the height every time you move the equipment.

2. Bridge Unit exit Mylar deformed

Check if the Mylar attached to the exit of the Bridge Unit is deformed and obstructing the paper transport path. Correct it if deformed.

Normal Abnormal

Deformed Mylar

Paper transport path

㪈

㪄㩷Note that the height should be different between the cases when the Finisher

is installed in e-STUDIO281c/351c/451c and when installed in eSTUDIO352/452 or e-STUDIO2500c/3500c/3510c.

Error code Phenomenon Possible cause Items to confirm / Countermeasures Precautions / Remarks

EA20

- Paper jams at the entrance section of the Finisher (or the Hole Punch Unit)

- Folded paper edge

- Paper jams C2in the buffer tray section

- C2Paper exit problems on the finishing tray

3. Improper connection between the equipment and the Hole Punch Unit

(Paper is not properly transported from the equipment to the Hole Punch Unit if they are not connected correctly.)

4. False operation of the buffer guide

(Paper jams may occur if the load is applied to the buffer guide during its opening or closing movement.)

When the Hole Punch Unit is installed, check if the connection point is shifted forward or backward.

Normal

Hole Punch Unit

Remove the stationary tray and apply grease "Molykote EM-30L" (the size of 5 grains of rice) to the buffer guide shaft.

Abnormal

Buffer roller

Buffer guide shaft

5. False operation of the entrance sensor or the transport sensor

(An error may occur when the entrance sensor or the transport sensor does not perform proper detection.)

㪸

A. Check if the wires of the entrance sensor or the transport sensor are being caught or short circuited, or any of their connectors is disconnected.

Molykote EM-30L (the size of 5 grains of rice)

Transport sensor actuator

Entrance sensor actuator

㪹

㪉

Molykote EM-30L (the size of 5 grains of rice)

a: Slide the buffer guide to the center and lubricate between the shafts of the front buffer guide. b: Slide the buffer guide forward or backward and lubricate between the shafts of the rear buffer guide. * Be sure to lift up the buffer roller before sliding the guide.

If the entrance sensor does not retract quickly, replace the spring

with a new one P/N 6LB09015000 SPG-FEED-SNSR-1.

Error code Phenomenon Possible cause Items to confirm / Countermeasures Precautions / Remarks

EA20

- Paper jams at the entrance section of the Finisher (or the Hole Punch Unit)

- Folded paper edge

- Paper jams C2in the buffer tray section

- C2Paper exit problems on the finishing tray

5. False operation of the entrance sensor or the transport sensor

(An error may occur when the entrance sensor or the transport sensor does not perform proper detection.)

6. False operation of the paper exit guide

(An error may occur when the paper exit guide is not operating properly because paper may remain on the finishing tray or not exit properly during sort or stapling exit.)

B. Check if the actuators of the entrance sensor and the transport sensor are operating smoothly. If they are not, remove the actuator and check if there is any paper dust or foreign matter between the shaft and the hole. Clean if there is.

Transport sensor actuator

Entrance sensor actuator

Operation check of the transport sensor actuator: Rotate the shaft slowly. If the actuator is not rotated together, its o

eration is normal.

Transport sensor actuator

Replace SPG-SFFD-SUPT-SF (6LB090140) if the paper exit guide is not operating properly.

Finishing tray

Transport sensor actuator

Hook this to the actuator.

Hook this onto the bracket.

Paper exit guide

7. Paper not placed properly in the drawer

(Paper may be skewed if there is extra gap between the paper and the side wall in the drawer and thus may cause a jam on the Finisher transport path.)

Normal

Paper

Side wall

Abnormal

Gap

㪊

Be sure to lock the side wall.

Error code Phenomenon Possible cause Items to confirm / Countermeasures Precautions / Remarks

EA20

- Paper jams at the entrance section of the Finisher (or the Hole Punch Unit)

- Folded paper edge

- Paper jams C2in the buffer tray section

- C2Paper exit problems on the finishing tray

8. Drive not transmitted from the gear in the paper transport section

A. Check if there is any rattling on ASYS-LVR-E-RLR-BUF. If there is, replace ASYB-SFT-EXT-RLR-DRV-BUF, ASYS-LVR-E-RLR-BUF, GEAR-IDLER-EXT-BUF, GEAR1-EXT-RLR-BUF and GEAR2-EXT-RLR-BUF.

ASYB-SFT-EXT-RLR-DRV-BUF

GEAR1-EXT-RLR-BUF

GEAR-IDLER-EXT-BUF

ASYS-LVR-E-RLR-BUF

GEAR2-EXT-RLR-BUF

Check that there is no rattling.

B. Check if the gear teeth of GEAR-IDLER-EXT-BUF, GEAR1-EXT-RLR-BUF and GEAR2-EXT-RLR-BUF mesh correctly. If any of them does not mesh correctly, replace ASYB-SFT-EXT-RLR-DRV-BUF, ASYS-LVR-E-RLRBUF, GEAR-IDLER-EXT-BUF, GEAR1-EXT-RLR-BUF or GEAR2-EXT-RLR-BUF.

㪋

ASYB-SFT-EXT-RLR-DRV-BUF

GEAR1-EXT-RLR-BUF

GEAR-IDLER-EXT-BUF

ASYS-LVR-E-RLR-BUF

GEAR2-EXT-RLR-BUF

When replacing, be sure not to scratch the shaft (ASYB-SFT-EXT-RLR-DRVBUF).

LVR-E-RLR-BUF

ASYB-SFT-EXT-RLR-DRV-BUF

Do not scratch this area.

SFT-EXT-RLR-DRV-BUF

Scratch on the shaft

+ 11 hidden pages