Toshiba MJ-1101 User Manual

TOSHIBA

MJ-1101 Service Manual Addendum

Supplement to the Tr oubleshooting Section

TOSHIBA

Index

Er r or Code	P age
EA20	1,2,3,4,13,14
EA40	5,13,14
EA60/CC30	6,7,8,9
EA70 /CC41	6,7,8,9,13,14
EAEO	10
CB31	11,12

*Recommended Lubr icant

Molykote EM-30L - 6LE36904000

i

Error code	Phenomenon	Possible cause	Items to confirm / Countermeasures			Precautions / Remarks
EA20	- Paper jams at the	1. Improper installation height	A. Confirm that the Finisher is installed horizontally (the height of its front side and that of its rear side are the			- Note that the height should be different between the cases when the Finisher
	entrance section of		same).			is installed in e-STUDIO281c/351c/451c and when installed in e-
	the Finisher (or the	(Paper is not properly transported				STUDIO352/452 or e-STUDIO2500c/3500c/3510c.
	Hole Punch Unit)	from the equipment to the		The length of the arrows should be the same.		- Confirm the height every time you move the equipment.
		Finisher if each height is
	- Folded paper edge
		improper.)

-Paper jams C2in the buffer tray section

-C2Paper exit problems on the finishing tray

B. To keep the installation height of the Finisher stable, it is preferable that the casters are faced to the equipment side.

Caster

quipment side

C. When installing the Finisher in the equipment, make sure that the height of the Finisher is proper. If it is not, the

Bridge Unit exit Mylar may be deformed, and thus the deformed Mylar may obstruct the paper transport path.

Improper
case	Installation height

2. Bridge Unit exit Mylar deformed Check if the Mylar attached to the exit of the Bridge Unit is deformed and obstructing the paper transport path. Correct it if deformed.

Normal

Abnormal

Deformed Mylar

Note that the height should be different between the cases when the Finisher is installed in e-STUDIO281c/351c/451c and when installed in e- STUDIO352/452 or e-STUDIO2500c/3500c/3510c.

Paper transport path

Error code Phenomenon	Possible cause	Items to confirm / Countermeasures	Precautions / Remarks

EA20	- Paper jams at the	3. Improper connection between	When the Hole Punch Unit is installed, check if the connection point is shifted forward or backward.
	entrance section of	the equipment and the Hole
	the Finisher (or the	Punch Unit	Normal	Abnormal
	Hole Punch Unit)

(Paper is not properly transported - Folded paper edge from the equipment to the Hole

Punch Unit if they are not

-Paper jams C2in the connected correctly.) buffer tray section

-C2Paper exit

problems on the finishing tray

			Hole Punch Unit
4. False operation of the buffer	Remove the stationary tray and apply grease "Molykote EM-30L" (the size of 5 grains of rice) to the buffer guide
guide	shaft.
(Paper jams may occur if the load
							Buffer roller
is applied to the buffer guide
during its opening or closing
movement.)
							Buffer guide shaft

		Molykote EM-30L		Molykote EM-30L	a: Slide the buffer guide to the center and lubricate between the shafts of the
					front buffer guide.
		(the size of 5		(the size of 5
					b: Slide the buffer guide forward or backward and lubricate between the shafts
		grains of rice)		grains of rice)
					of the rear buffer guide.
					* Be sure to lift up the buffer roller before sliding the guide.

5. False operation of the entrance	A. Check if the wires of the entrance sensor or the transport sensor are being caught or short circuited, or any of
sensor or the transport sensor	their connectors is disconnected.
(An error may occur when the				If the entrance sensor does not retract quickly, replace the spring
		Transport sensor actuator
entrance sensor or the transport
				with a new one P/N 6LB09015000 SPG-FEED-SNSR-1.
sensor does not perform proper
detection.)

Entrance sensor actuator

Error code	Phenomenon	Possible cause	Items to confirm / Countermeasures			Precautions / Remarks
EA20	- Paper jams at the	5. False operation of the entrance	B. Check if the actuators of the entrance sensor and the transport sensor are operating smoothly. If they are not,
	entrance section of	sensor or the transport sensor	remove the actuator and check if there is any paper dust or foreign matter between the shaft and the hole. Clean if
	the Finisher (or the		there is.
	Hole Punch Unit)	(An error may occur when the
		entrance sensor or the transport
				Transport sensor actuator
	- Folded paper edge	sensor does not perform proper
		detection.)

-Paper jams C2in the buffer tray section

-C2Paper exit problems on the finishing tray

Entrance sensor actuator

Operation check of the transport sensor actuator: Rotate the shaft slowly. If the actuator is not rotated together, its operation is normal.

Transport sensor actuator

Hook this to the actuator.

Hook this onto the bracket.

Transport sensor actuator

6. False operation of the paper Replace SPG-SFFD-SUPT-SF (6LB090140) if the paper exit guide is not operating properly. exit guide

Finishing tray

(An error may occur when the paper exit guide is not operating properly because paper may remain on the finishing tray or not exit properly during sort or stapling exit.)

	Paper exit guide
7. Paper not placed properly in		Be sure to lock the side wall.
the drawer

(Paper may be skewed if there is	Normal	Abnormal
extra gap between the paper and		Side wall
the side wall in the drawer and
thus may cause a jam on the
Finisher transport path.)

Paper

Gap

Error code

Phenomenon

Possible cause

Items to confirm / Countermeasures

Precautions / Remarks

EA20

- Paper jams at the

8. Drive not transmitted from the

A. Check if there is any rattling on ASYS-LVR-E-RLR-BUF. If there is, replace ASYB-SFT-EXT-RLR-DRV-BUF,

entrance section of

gear in the paper transport

ASYS-LVR-E-RLR-BUF, GEAR-IDLER-EXT-BUF, GEAR1-EXT-RLR-BUF and GEAR2-EXT-RLR-BUF.

the Finisher (or the

section

Hole Punch Unit)

ASYB-SFT-EXT-RLR-DRV-BUF

- Folded paper edge

GEAR1-EXT-RLR-BUF

- Paper jams C2in the

GEAR-IDLER-EXT-BUF

ASYS-LVR-E-RLR-BUF

buffer tray section

- C2Paper exit

problems on the

finishing tray

GEAR2-EXT-RLR-BUF

Check that there is no rattling.

B. Check if the gear teeth of GEAR-IDLER-EXT-BUF, GEAR1-EXT-RLR-BUF and GEAR2-EXT-RLR-BUF mesh				When replacing, be sure not to scratch the shaft (ASYB-SFT-EXT-RLR-DRV-
correctly. If any of them does not mesh correctly, replace ASYB-SFT-EXT-RLR-DRV-BUF, ASYS-LVR-E-RLR-				BUF).
BUF, GEAR-IDLER-EXT-BUF, GEAR1-EXT-RLR-BUF or GEAR2-EXT-RLR-BUF.
	ASYB-SFT-EXT-RLR-DRV-BUF
		GEAR1-EXT-RLR-BUF
								LVR-E-RLR-BUF
		GEAR-IDLER-EXT-BUF
		ASYS-LVR-E-RLR-BUF
							ASYB-SFT-EXT-RLR-DRV-BUF
		GEAR2-EXT-RLR-BUF

Do not scratch this area.

SFT-EXT-RLR-DRV-BUF

Scratch on the shaft