Toshiba Magnia 3310, Magnia 3310R User Manual

Toshiba Magnia 3310/3310R User’s Guide

Contacting Toshiba

If you need assistance:

❖ www.pcsupport.toshiba.com

Download the latest drivers, view detailed installation instructions, and access the latest server information

❖ Toshiba Global Support Centre

Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273

For troubleshooting information, see If Something Goes Wrong on page 245.

TOSHIBA

SV149-0703M1

Model: Toshiba Magnia 3310/3310R

FCC Notice

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference, in which case the user will be required to correct the interference at his own expense.

Only peripherals complying with the FCC Class A limits may be attached to this computer. Shielded cables must be used between the external devices and the computer’s parallel port, PS/2 port, PS/2 mouse port, USB port, and monitor port. Changes or modifications made to this equipment not expressly approved by Toshiba, or parties authorized by Toshiba, could void the user’s authority to

operate the equipment.

™

keyboard

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

❖ This device may not cause harmful interference in a commercial area.

❖ This device must accept any interference received, including interference that may cause undesired operation.

Contact: Toshiba America Information Systems, Inc.

9740 Irvine Blvd. Irvine, CA 92618-1697 (949) 583-3000

EU-Declaration of Conformity

TOSHIBA

Toshiba declares that the product: Toshiba Magnia 3310/3310R (SYU3910W-00001, SYU3910W-00002, SYU3910W-00003, SYU3919W-R0001, SYU3919W-R0002, SYU3919W-R0003, SYU3910W-000Z1, SYU3910W-000Z2, SYU3910W-000Z3, SYU3919W-R00Z1, SYU3919W-R00Z2, SYU3919W-R00Z3) conforms to the following standards:

Toshiba erklärt, daß das Produkt: Toshiba Magnia 3310/3310R (SYU3910W-00001, SYU3910W-00002, SYU3910W-00003, SYU3919W-R0001, SYU3919W-R0002, SYU3919W-R0003, SYU3910W-000Z1, SYU3910W-000Z2, SYU3910W-000Z3, SYU3919W-R00Z1, SYU3919W-R00Z2, SYU3919W-R00Z3) folgenden Normen entspricht:

Toshiba déclarent que le produit cité ci-dessous: Toshiba Magnia 3310/3310R (SYU3910W-00001, SYU3910W-00002, SYU3910W-00003, SYU3919W-R0001, SYU3919W-R0002, SYU3919W-R0003, SYU3910W-000Z1, SYU3910W-000Z2, SYU3910W-000Z3, SYU3919W-R00Z1, SYU3919W-R00Z2, SYU3919W-R00Z3) est conformé aux normes suivantes:

Toshiba declaran que el producto: Toshiba Magnia 3310/3310R (SYU3910W-00001, SYU3910W-00002, SYU3910W-00003, SYU3919W-R0001, SYU3919W-R0002, SYU3919W-R0003, SYU3910W-000Z1, SYU3910W-000Z2, SYU3910W-000Z3, SYU3919W-R00Z1, SYU3919W-R00Z2, SYU3919W-R00Z3) cumple los siguientes estándares:

EU Declaration of Conformity EU Übereinstimmungserklärung Déclaration de conformité UE Declaración de conformidad de la UE Dichiarazione di conformità UE EU Försäkran om Överensstämmelse

Toshiba dichiara, che il prodotto: Toshiba Magnia 3310/3310R (SYU3910W-00001, SYU3910W-00002, SYU3910W-00003, SYU3919W-R0001, SYU3919W-R0002, SYU3919W-R0003, SYU3910W-000Z1, SYU3910W-000Z2, SYU3910W-000Z3, SYU3919W-R00Z1, SYU3919W-R00Z2, SYU3919W-R00Z3) è conforme alle seguenti norme:

Toshiba intygar att produkten: Toshiba Toshiba Magnia 3310/3310R (SYU3910W-00001, SYU3910W-00002, SYU3910W-00003, SYU3919W-R0001, SYU3919W-R0002, SYU3919W-R0003, SYU3910W-000Z1, SYU3910W-000Z2, SYU3910W-000Z3, SYU3919W-R00Z1, SYU3919W-R00Z2, SYU3919W-R00Z3) överensstämmer med föijande normer:

Supplementary Information: “The product complies with the requirements of the Low Voltage Directive 73/23/EEC and the EMC

Directive 89/336/EEC.”

Weitere Informationen: “Das Produkt entspricht den Anforderungen der Niederspannungs-Richtlinie 73/23/EG und der EMC-

Richtlinie 89/336/EG.”

Informations complémentaires: “Ce produit est conforme aux exigences de la directive sur les basses tensions 73/23/CEE et de la

directive EMC 89/336/CEE.”

Información complementaria: “El Producto cumple los requisitos de baja tensión de la Directiva 73/23/CEE y la Directiva EMC 89/

336/CEE.”

Ulteriori informazioni: “Il prodotto é conforme ai requisiti della direttiva sulla bassa tensione 73/23/EG e la direttiva EMC 89/

336/EG.”

Ytteligare information: “Produkten uppfyller kraven enligt lägspänningsdirektiver 73/23/EEC och EMC-direktiv 89/336/EEC.”

EMC-emission: EN50081-1

EN55022 EN60555-2 EN61000-3-3

EMC-immunity: EN50082-1

EN61000-4-2 EN61000-4-3 ENV50204 EN61000-4-4 EN61000-4-5 EN61000-4-6 EN61000-4-11

Safety: EN60950

A1 A2 A3 A4

This product is carrying the CE-Mark in accordance with the related European Directives. Responsible for CE-Marking is Toshiba Europe, Hammfeldamm 8, 41460 Neuss, Germany.

1992 1994 1987 1995

1997 1995 1998 1995 1995 1995 1996 1994

1992 1993 1993 1993 1995 1997

CD:8kV, AD:15kV 10V/m, 80-1000MHz, 1kHz 80% AM 10V/m, 895-905MHz, 200Hz 50% PM AC-line: 2kV, Signal-line: 1kV, f: 5kHz, Polarity:+/AC-line: 1kV / 2kV, Polarity; +/10V emf, 0.15-80MHz, 80% AM 30% 10ms, 60% 100ms, >95% 5000ms

Notice to user of EN55022

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Warning Labels

Warning labels are attached to various components. Read these labels carefully.

CD-ROM Safety Instruction

The CD-ROM drive employs a laser system. To ensure proper use of this product, please read the CD-ROM instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. Use of controls, adjustments or performance of procedures other than those specified may result in hazardous radiation exposure. To prevent direct exposure to the laser beam, do not try to open the enclosure.

Location of the required label

CLASS 1 LASER PRODUCT TO IEC 60825-1

LASER KLASSE 1 N

ACH IEC 60825-1

This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT.” To use this model properly, read the instruction manual carefully and keep it for your future reference. In case of any trouble with this model, please contact your nearest authorized service provider. To prevent direct exposure

to the laser beam, do not try to open the enclosure.

CLASS 1 LASER PRODUCT

LASER KLASSE 1

Use of controls or adjustments or performance of procedures other than those specified in the owner’s manual may result in hazardous radiation exposure.

This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.

Export Administration Regulation

This document contains technical data that may be controlled under the U.S. Export Administration Regulations, and may be subject to the approval of the U.S. Department of Commerce prior to export. Any export, directly or indirectly, in contravention of the U.S. Export Administration Regulations is prohibited.

Disclaimer

The information contained in this manual, including but not limited to any instructions, descriptions and product specifications, is subject to change without notice.

TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDE NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT, CONTRACT OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF.

Some states do not allow the exclusion of incidental or consequential damages so the above limitation or exclusion may not apply to you.

Trademarks

Magnia is a registered trademark and InTouch is a registered trademark of Toshiba America Information Systems, Inc.

Intel, Pentium, LANDesk, and Xeon are registered trademarks of Intel Corporation.

Wake-on-Lan is a registered trademark and PS/2 is a trademark of International Business Machines Corporation.

Microsoft, its logos, MS-DOS, Windows, Windows XP, Windows 2000, and MS are registered trademarks of Microsoft Corporation.

Ethernet is a registered trademark of Xerox, Inc.

NetWare is a registered trademark of Novell Corporation.

MegaRAID is a registered trademark of LSI Logic, Inc.

SCSISelect is a registered trademark of Adaptec, Inc.

Other product names and trademarks belong to the individual companies concerned.

Table of Contents

About this guide......................................................................................... 14

Other documentation................................................................................. 15

Safety icons............................................................................................... 15

Other icons used.............................................................................. 16

Warning, danger and caution labels.......................................................... 16

EPS-R cage Warning and Danger labels......................................... 16

Service options.......................................................................................... 17

Maintenance contracts .............................................................................. 17

Cleaning the server ................................................................................... 17

Setting up your work environment............................................................. 17

Developing good work habits ........................................................... 18

Arranging your work area................................................................. 18

Seating and posture......................................................................... 19

Using your arms and wrists.............................................................. 19

Chapter 1: Getting Started ................................................................. 20

Make sure you have everything................................................................. 20

Installing optional internal devices............................................................. 20

Environmental considerations ................................................................... 20

General environmental considerations............................................. 20

Power requirements .................................................................................. 23

Front of the server..................................................................................... 23

Limiting access to server controls.................................................... 24

Server controls, indicators and drives.............................................. 25

Removing and replacing the server panels............................................... 30

Removing the side panel (pedestal model)...................................... 30

Replacing the side panel (pedestal model)...................................... 31

Removing the top panel (rack models) ............................................ 31

Replacing the top panel (rack models)............................................. 32

Rear view of the server ............................................................................. 33

Power supply unit ............................................................................. 33

Isolating EPS-R cage and cooling fan unit failures.................................... 34

Indication of a failure........................................................................ 35

Identifying the AC power connector and I/O signal ports................. 37

Expansion slots................................................................................ 38

Connecting peripheral devices.................................................................. 39

Connecting AC power................................................................................ 40

Inside the server........................................................................................ 41

Motherboard..................................................................................... 41

Cooling fans ..................................................................................... 41

CPU sockets .................................................................................... 42

Internal battery................................................................................. 42

Memory bank ................................................................................... 42

Expansion slots................................................................................ 42

Turning on the server ................................................................................ 42

Using Wake-On-LAN® ..................................................................... 43

Power On Self Test (POST)....................................................................... 44

Booting the server ..................................................................................... 44

Starting the server from the floppy disk drive................................... 44

Starting the server from the hard disk drive ..................................... 45

Starting the server from the CD-ROM drive ..................................... 45

BIOS setup................................................................................................ 46

Setting the system configuration ............................................................... 46

BIOS Setup Utility ............................................................................ 46

Onboard SCSI Utility........................................................................ 46

Turning off the server ................................................................................ 46

Performing a normal shutdown ........................................................ 46

Performing an abnormal system shutdown...................................... 47

Chapter 2: Connecting Hardware Devices ......................................... 48

Installing optional devices ......................................................................... 48

Before you start................................................................................ 48

Maintenance overview............................................................................... 50

Working on rack-mounted servers ................................................... 51

Cooling fans ............................................................................................. 53

Removing and installing an intake fan.............................................. 53

Removing and replacing a primary or redundant exhaust fan ......... 56

Memory modules....................................................................................... 60

Installing memory modules .............................................................. 61

Removing a memory module ........................................................... 66

CPU module.............................................................................................. 69

Before Installing and Removing a CPU module............................... 70

Replacing the Retention Clamp ....................................................... 71

Removing the CPU Module.............................................................. 72

Installing the CPU Module................................................................ 76

Post-Procedure After Installing/Removing the CPU Module ............ 82

Internal battery .......................................................................................... 84

Replacing the internal battery .......................................................... 84

SCSI devices............................................................................................. 86

Assigning SCSI IDs.......................................................................... 86

Detecting SCSI Devices (SAF-TE)................................................... 86

Terminating SCSI devices................................................................ 87

Removing device bay spacers ......................................................... 87

Installing SCSI devices .................................................................... 88

Removing SCSI devices .................................................................. 90

Hard disk drives (HDDs)............................................................................ 91

Downgraded server operation.......................................................... 91

RAID failures.................................................................................... 93

Installing a hard disk drive......................................................................... 93

Replacing a hard disk drive.............................................................. 95

Expansion cards........................................................................................ 97

Restrictions on PCI expansion cards ............................................... 98

Setting IRQ levels............................................................................. 98

Cautions when adding RAID controllers and SCSI host adapters ... 98

Installing expansion cards................................................................ 98

Removing expansion cards............................................................ 100

Installing a RAID controller............................................................. 101

Power supply units .................................................................................. 103

EPS-R power supply units ............................................................. 103

Chapter 3: System Configuration Setup........................................... 106

BIOS Setup Utility.................................................................................... 106

Starting the BIOS Setup Utility....................................................... 106

Changing the BIOS settings........................................................... 108

BIOS settings ................................................................................. 108

Onboard SCSI Utility ............................................................................... 114

Starting the SCSI Utility ................................................................. 114

Menu configuration......................................................................... 115

SCSI Utility keyboard commands................................................... 115

Setting devices............................................................................... 116

Installing the RAID Utility......................................................................... 118

Automatic rebuilding with a hot spare ............................................ 118

Rebuilding the disk array using Power Console Plus..................... 118

Additional options for MegaRAID BIOS setup................................ 119

Chapter 4: Server Setup Tool........................................................... 120

Starting SST............................................................................................ 120

Starting SST on another system .................................................... 122

Main Menu ..................................................................................... 122

RAID Configuration ........................................................................ 123

Simplified RAID Configuration Setup ............................................. 124

Operating System Installation ........................................................ 125

Windows 2003 Quick Installation ................................................... 126

Windows 2000 Quick Installation ................................................... 139

Windows 2003 Manual Installation using SST............................... 154

Windows 2000 Manual Installation using SST............................... 156

Windows 2003/2000 Manual Installation without SST ................... 158

Post Installation (Windows Server 2003) ....................................... 159

Post Installation (Windows 2000) ................................................... 160

Additional Software Manual Installations ....................................... 160

HarnessEye/web............................................................................ 161

Toshiba Display Power Save Driver................................................ 161

Troubleshooting....................................................................................... 162

Errors occurring during RAID creation ........................................... 162

Error occurring during OS installation ............................................ 164

Failure to create the System Partition ............................................ 165

Errors occurring during FD reading................................................ 165

Errors occurring during SST startup .............................................. 166

Error occurring from incorrect operation ........................................ 166

Chapter 5: Management Software ................................................... 167

HEW modules ......................................................................................... 167

Module Roles ................................................................................. 169

Security ................................................................................................... 170

Operating environment............................................................................ 170

Module Configuration Notes........................................................... 170

Management Console.................................................................... 171

Management Proxy........................................................................ 171

Agent.............................................................................................. 171

Before Installing Harness Eye/web.......................................................... 172

Installing HarnessEye/web...................................................................... 174

Removing HarnessEye/web.................................................................... 180

Using HarnessEye/web........................................................................... 181

Initial Screen .................................................................................. 181

Agent List screen ........................................................................... 183

Remote Console screen................................................................. 184

Main Summary screen ................................................................... 185

Details screen ................................................................................ 187

Product Information screen............................................................ 189

Sensor Status screen..................................................................... 190

IDE RAID Status screen................................................................. 192

SCSI RAID Status screen .............................................................. 194

Mobile IP Software screen ............................................................. 196

Software Access Point screen........................................................ 200

Error Log ....................................................................................... 201

Remote Power Control screen ....................................................... 202

Configure Alerts screen ................................................................. 204

Filter Settings tab ........................................................................... 205

S.E.L. (System Event Log)............................................................. 209

Performance Settings screen ......................................................... 215

Performance screen ....................................................................... 217

LAN Alerting Configuration screen................................................. 218

Configuration screen...................................................................... 219

Front Panel Indicators screen ........................................................ 220

Collect Logs screen........................................................................ 221

Advanced Settings .................................................................................. 223

Agent Entry screen ........................................................................ 223

DB Backup screen ......................................................................... 225

Cleanup Error Log screen.............................................................. 226

Alert Message Location screen...................................................... 227

Alert Message Contents screen..................................................... 229

Email Address screen .................................................................... 230

Email Contents screen................................................................... 231

Screen Settings screen.................................................................. 232

Agent Information Add/Delete Tool ......................................................... 234

Starting the tool.............................................................................. 234

Using the tool ................................................................................. 234

Management Proxy Add/Delete Tool ....................................................... 235

Starting the tool.............................................................................. 235

Using the Tool ................................................................................ 235

Alert Message Function .......................................................................... 236

Starting the Function...................................................................... 236

Using the Function ......................................................................... 236

Local Configuration Tool.......................................................................... 239

Starting the tool.............................................................................. 239

Using the tool ................................................................................. 239

Remote Management.............................................................................. 242

Connection from the Guest ............................................................ 243

Verifying Connection on the Guest Side ........................................ 244

Verifying Connection on the Host Side........................................... 244

Chapter 6: If Something Goes Wrong .............................................. 245

Identifying the problem............................................................................ 245

Startup sequence .................................................................................... 246

Error checking................................................................................ 246

Startup problems............................................................................ 247

Application software problems................................................................. 247

Common hardware problems.................................................................. 248

The front panel power indicator light is not on ............................... 248

The screen is blank........................................................................ 248

Characters are distorted or do not display properly ....................... 248

The FDD indicator light is not on.................................................... 249

The HDD status indicator lights are not on .................................... 249

The hard disk drive does not respond............................................ 249

The FDD indicator does not light.................................................... 249

An error is displayed during POST operation, or POST stops midway . 249

Loading of RAID controller BIOS stops midway............................. 250

Cannot install the OS ..................................................................... 250

The OS does not boot, or the OS bootup stops midway................ 251

Windows 2000 is locked or cannot be used................................... 251

The power button does not function after a system abort.............. 251

Remedy when Windows 2000 is Usable................................................. 252

Remedy when Windows 2000 is Unusable............................................. 252

Abnormal system shutdown .................................................................... 253

Before calling for service ......................................................................... 253

Toshiba Technical Support ...................................................................... 253

Chapter 7: Hardware Diagnostics .................................................... 254

HW Diagnostics Program Main Menu ..................................................... 255

Diagnostics Test (01. DIAGNOSTIC TEST) ................................... 256

Running Test (02. RUNNING TEST) .............................................. 258

Log Utilities..................................................................................... 270

Appendix A: Specifications............................................................... 274

Appendix B: Interface....................................................................... 280

Appendix C: Jumper Settings........................................................... 289

Appendix D: Sensor List................................................................... 291

Appendix E: Unit Logs...................................................................... 294

Introduction

Thank you for purchasing the Toshiba Magnia 3310/3310R server, which combines high performance with great flexibility.

❖ Supports up to two Intel

❖ 512 KB secondary cache

❖ PC2100 DDR 200 MHz high-speed ECC memory, expandable to 6 GB

❖ 48x speed IDE CD-ROM drive

❖ Server drivers and other important tools

❖ Two network ports: one 1000/100/10Base-TX and one 100Base-TX/10BaseT

❖ Integrated network adapter that supports Wake-on-LAN®, Automatic Load Balancing

(ALB) and Automatic Fault Tolerance (AFT) functions

❖ Pedestal models quickly and easily convert to 5U rack mount with a rack-mount kit

❖ Supports up to six (146 GB) SCSI hot-swappable, RAID-ready, SCA drives

❖ Single channel, 64-bit Ultra 320 SCSI PCI RAID controller option

❖ Three 5.25-inch device bays (one occupied by the CD-ROM drive)

❖ Redundant power supply capable

❖ Easy-to-upgrade memory modules and expansion cards, no tools needed

Xeon™ processors - 2.40 GHz or 3.06 GHz

❖ Split-front panel providing three levels of physical security

About this guide

This guide introduces the features of the Toshiba Magnia 3310/3310R server and explains how to set up, configure, and maintain the server. Before using your Toshiba server, refer to this guide to gain an overall understanding of operating procedures and safety precautions.

Other documentation 15

Safety icons

All safety instructions must be read carefully and fully understood, before attempting to use your Toshiba Magnia® 3310/3310R server.

This guide contains the safety instructions that must be observed in order to avoid personal injury or damage to your server. The safety instructions have been classified according to the seriousness of the risk, and the following icons highlight these instructions as follows:

Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.

Indicates a potentially hazardous situation which, if not avoided, may result in property damage.

Provides important information.

It is extremely important that basic safety practices are followed when installing and maintaining the system.

Other icons used

Additional icons highlight other helpful or educational information:

TECHNICAL NOTE: This icon highlights technical information about the server.

HINT: This icon denotes helpful hints and tips.

DEFINITION: This icon indicates the definition of a term used in the text.

Warning, danger and caution labels 16

Warning, danger and caution labels

CD-ROM caution label

CLASS 1 LASER PRODUCT TO IEC 60825-1

LASER KLASSE 1 N

ACH IEC 60825-1

EPS-R cage Warning and Danger labels

A warning label is attached to the power supply units of this equipment, as shown below:

Never remove the caution labels. If the labels are illegible, consult your authorized service repair office or sales office.

Never use the handle of the EPS-R power supply unit to lift or move the server. Using the handle in this manner can cause severe damage to the power supply, the EPS-R cage, and/or internal server components.

Service options

Toshiba offers a full line of service options built around its warranty programs. Refer to the warranty and service material included with the server for registration information, or visit our web site at www.support.toshiba.com.

Maintenance contracts

Service options 17

Periodic maintenance and inspection is essential to keeping the server fully operational and assuring its safe use. Toshiba recommends obtaining a maintenance contract with an authorized Toshiba Magnia service provider. For more information, use the following Toshiba Global Support Centre numbers:

Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273

Cleaning the server

If the server’s exterior case is dirty or stained, clean it with a soft cloth. If necessary, moisten the cloth with water. Never use harsh chemicals to clean the server.

Setting up your work environment

You can work more comfortably and efficiently by thoughtfully organizing your work space. Developing good work habits is the best way to avoid strain and stress to your hands, back, neck and eyes.

Using the computer keyboard incorrectly may result in discomfort and possible injury. If your hands, wrists, and/or arms bother you while typing, stop using the computer and rest. If the discomfort persists, consult a physician.

Developing good work habits

The key to avoiding discomfort or injury from repetitive strain is to vary your activities. If possible, schedule a variety of tasks into your working day. Finding ways to break up the routine can reduce stress and improve your efficiency.

❖ Take short breaks from typing.

❖ Take short breaks to change position, stretch your muscles, and rest your eyes. A two

or three minute break every half hour is more effective than one long break after several hours.

❖ Stretch spontaneously throughout the day to reduce tension.

❖ Avoid performing repetitive activities for long periods. Intersperse repetitive activities

with other tasks.

❖ To reduce eye strain, look away from the computer every 15 minutes or so, and focus

your eyes on a distant object for 30 seconds.

Setting up your work environment 18

Arranging your work area

Carefully planned placement of your computer and desktop tools can help you avoid stress-related injuries and make working more efficient. Adjusting the lighting can make it easier to see your work and reduce eye strain.

❖ Place the keyboard on a flat surface, directly in front of you, at a comfortable distance.

When you use the keyboard, your arms and hands should be in a relaxed position with your forearms parallel to the floor. You should be able to type without twisting your body or neck.

❖ Place the monitor so that its top is at eye level. If you wear bifocal or progressive

lenses, position the monitor slightly lower.

❖ Adjust the screen to avoid reflections and glare.

❖ Set your paper holder at the same distance as the screen. If possible, adjust the

holder so that the paper is at the same height as the screen.

❖ Position the monitor so that sunlight or bright indoor lighting does not reflect off the

screen. Use tinted windows or shades to reduce glare.

❖ Avoid placing the monitor in front of a bright light that could shine directly in your eyes.

❖ If possible, use soft, indirect lighting in your computer work area.

Seating and posture

Correct posture and computer placement

When using the computer, sit comfortably. Proper seating is a primary factor in reducing strain.

Setting up your work environment 19

❖ Position your chair so that the keyboard is at or slightly below the level of your elbow.

You should be able to type comfortably with your shoulders relaxed.

❖ Your knees should be slightly higher than your hips. If necessary, use a footrest to

raise the level of your knees and ease the pressure on the back of your thighs.

❖ Adjust the back of your chair so that it supports the lower curve of your spine. If

necessary, use a cushion to provide extra back support.

❖ Sit with your back straight so that your knees, hips and elbows form approximately

90-degree angles when you work. Do not slump forward or lean back too far.

Using your arms and wrists

❖ Keep your wrists straight while typing. If necessary, adjust the keyboard and chair

height to keep wrists straight.

❖ Avoid resting on your wrists while typing.

❖ Use a light touch on the keys and mouse.

❖ Avoid bending, arching, or twisting your wrists. Keep them in a relaxed, neutral

position while typing.

❖ Exercise your hands, wrists and arms several times during the day to improve

circulation.

Regular attention to your work habits can make your time at the computer more productive.

Chapter 1 Getting Started

This chapter provides a detailed description of the server and the environmental conditions in which it is designed to operate.

Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash your hands after handling.

Make sure you have everything

Unpack the boxes and check the contents against your purchase order. If the server contains optional devices, those components will also be listed. If any items are missing or damaged, notify your sales representative immediately.

Installing optional internal devices

Install all optional devices before setting up the server. The installation and configuration procedures described in this guide require specific technical knowledge and experience. If you have no experience installing and removing computer hardware devices, or if the job seems difficult, consult an authorized Toshiba Magnia service provider. Toshiba assumes no liability for damages if you install and remove optional devices yourself.

Environmental considerations

This section lists precautionary measures to take when setting up pedestal and rackmounted Toshiba Magnia 3310/3310R servers.

General environmental considerations

❖ Install the server in a clean, dust-free and well-ventilated place.

❖ Install the server on a level and steady surface.

❖ Never install the server upside down.

Getting Started Environmental considerations 21

❖ Never install the server in any of the following places:

- Where it will be exposed to direct sunlight.

- Where it will be exposed to vibration or shock.

- Near any devices that generate a strong magnetic field or produce radio frequency noise—such as a radio, TV, large motor or loudspeaker.

- Where the temperature and humidity change constantly, near an air-conditioning vent, fan, heater or heat source.

- Near liquids or corrosive chemicals.

If debris or liquid gets in the server, shut it down immediately, set the power button to Off, and unplug the power cable from the AC outlet. Do not turn the server back on. Contact an authorized Toshiba Magnia service provider, immediately.

❖ Only operate the server under the following temperature and humidity conditions:

Ambient temperature:

Pedestal model: 50° F to 95° F (10° C to 35° C) Rack model: 50° F to 89° F (10° C to 32° C)

Relative humidity:

30% to 80% Rh (no condensation)

Avoid exposing the server to condensation during use and storage. Condensation can corrode server components and short-circuit its electrical circuits if the unit is on.

To avoid damage from condensation when the room temperature is too high or too low, wait about an hour to allow the server to adjust to the ambient conditions of the room before turning on the server.

To inspect the server for condensation, remove its access panel.

Getting Started Environmental considerations 22

Environmental considerations for pedestal models

Allow sufficient space around the server and connected peripheral devices for installation and maintenance. The following illustration shows recommended minimum clearance.

2 inches (5 cm)

12 inches (30 cm)

Recommended minimum clearances for pedestal models

8 inches (20 cm)

2 inches (5 cm)

Environmental considerations for rack models

Installing a Toshiba Magnia 3310/3310R in a rack requires special knowledge and skills. Toshiba recommends that you contact an authorized Toshiba Magnia service provider.

In addition to the general environmental considerations, keep in mind these additional points:

❖ Use only the rack and rack-mount kit specified by Toshiba to install a rack model.

❖ The equipment rack must provide sufficient airflow to the server to maintain proper

cooling. Allow 24 inches (60 cm) of clearance in front and behind the rack.

Getting Started Power requirements 23

Power requirements

To ensure proper grounding of the server and avoid a possible fire hazard, only use the power cable provided with the server.

The EPS-R power supply unit has a 10 amp over-current protective circuit. Before plugging the power cable into a wall outlet—particularly if the server is mounted in a rack—make sure the AC power source and the over-current protector (circuit breaker current rating) are sufficient to handle the requirements of the server and its connected peripheral devices.

The current rating of the server is 4 amps. To ensure a continuous supply of power to the server, Toshiba recommends the use of an uninterruptible power supply (UPS).

If you have questions about the wiring of your AC power source, consult an authorized electrician.

Front of the server

Power ( )

System status indicators

Front Panel Lock

Limited access

Upper door - The upper door allows access to the indicators, switches, device bay, CD-ROM drive, and floppy disk drive.

Disk ( )

Fan fault ( )

Power unit fault ( )

Full access

No access

Upper door

Front door panel

Front door panel - The front door panel allows access to the hard disk drives and the side panel lock.

Getting Started Front of the server 24

Front panel lock - Rotating the panel lock releases the access panel, allowing you to remove the panel and gain access to the server’s internal components. The Side Panel Lock is illustrated on the following page.

Limiting access to server controls

Pedestal model servers have an upper door and front door panel. The door and panel can be locked to provide the following three levels of security:

❖ No access - When the front panel lock is set to the “No access” position, the security

key is required to access the server’s front panel controls and internal components. To prohibit server access, close the upper and lower front doors, insert the key into the door lock and turn it to the No Access ( ) position.

❖ Limited access - Opening the upper door allows access to the power button, reset

button, device bay, CD-ROM drive, and floppy disk drive. To permit access only to these items, close the lower door panel, insert the security key into the door lock and turn it to the Limited Access ( ) position.

❖ Full access - Opening the upper and lower doors allows access to the server’s power

button, reset button, device bay, CD-ROM drive, floppy disk drive, and hard disk drives. To permit full access to the server controls and drives, insert the security key into the door lock and turn it to the Full Access ( ) position.

Getting Started Front of the server 25

Server controls, indicators and drives

Toshiba Magnia 3310 (pedestal)

Front door (upper)

Device bay

CD-ROM drive

System status indicators

Operation buttons

Floppy disk drive

Hard disk drive

Side panel lock

HDD status indicator

Removable door hinge

Toshiba Magnia 3310R (rack)

Front door (lower)

Getting Started Front of the server 26

Operation buttons

NMI button ( )

Reset button ( )

Sleep button ( )

Power button ( )

Operation buttons

NMI

NMI button - Provided exclusively for use by authorized Toshiba Magnia service

NMI

providers.

Reset button - Restarts the server.

To avoid data loss or corruption, never use the Reset button while the activity indicator on the floppy disk drive, CD-ROM drive, or hard disk drive(s) is on.

Sleep button - Not enabled.

Power button - Press this button to power-down the server. Placing the server in security mode disables the power button. To power-down the server while it is in security mode, the user must have shutdown rights. To reactivate the power button, enter your user or administrator password. For more information on security mode, see Security menu

page 111.

TECHNICAL NOTE: The procedure for shutting down the server depends on the operating system installed on the server. For more information on turning the server on and off, see Inside the server

on page 41.

Getting Started Front of the server 27

System indicators

Power indicator ( )

Disk indicator ( ) Fan fault indicator ( )

Power unit fault indicator ( )

System indicators

The following table describes the operation of the system indicators.

Indicator Status Description

Off AC power is not being supplied to the server.

Power

Amber AC power is being supplied but the server is turned off. Green Server is running normally Off Disk is out of operation

Hard Disk

Drive (HDD)

Flashing amber Disk array is being rebuilt (valid only when the RAID

controller is in use.)

Amber Disk failure has occurred (valid only when the RAID

controller is in use.)

Flashing green Disk drive in operation.

(For models without a RAID controller, this indicator also flashes when another SCSI device connected to the onboard SCSI controller is running.)

Fan Fault Off Indicates one of the following:

- Out of operation

- Cooling fan is operating normally.

Amber The Cooling fan has failed.

Power Fault Off Indicates one of the following:

- Out of operation

- The power supply is operating normally.

Amber The power supply unit has failed.

Getting Started Front of the server 28

Detachable door hinges (pedestal model only)

The hinges allow you to remove the server’s front door panels.

Device bay

The upper 5.25-inch device bay contains three slots (one occupied by the CD-ROM drive).

CD-ROM drive

CD-ROM drive status indicator

Stereo phone jack

Volume control

Eject button

Eject hole

Disc tray - Use to insert CDs in the CD-ROM drive.

HINT: The CD-ROM drive has a disc tray equipped with retainers to hold the CD in place on the tray. It is only necessary to use these retainers if the server is mounted in a rack.

Headphone jack - Use to connect headphones or an earphone.

Manual eject pinhole - Use to manually release the disc tray if it does not open when you press the eject button while the server is on. To release the disc tray, insert a slender object, such as a straightened paper clip, through the pinhole and press gently.

To avoid damaging the CD-ROM drive when manually ejecting a compact disc:

Turn off the server before manually opening the disc tray.

Never use fragile objects, such as the tip of a pencil, to eject the disc tray. The object may break and damage the CD-ROM drive. Remove any CDs from the CD-ROM, whenever the drive is not in use.

Volume control dial - Use to adjust the audio output level of the server.

Activity indicator - Illuminates when the CD-ROM is being accessed.

Getting Started Front of the server 29

Stop/Eject button - Use to open and close the disc tray.

To avoid damaging the CD-ROM drive, never press the eject button while the status indicator is on.

Floppy disk drive (FDD)

The floppy disk drive supports 3.5-inch double-density (720 KB) and high-density (1.44 MB) diskettes.

Activity indicator

Eject button

Activity indicator - Illuminates whenever the floppy disk drive reads or writes data.

Eject button - Releases the diskette from the drive.

To avoid losing or corrupting data stored on the diskette, never press the eject button while the FDD activity indicator is on.

Remove the diskette from the floppy disk drive whenever the drive is not in use.

Getting Started Removing and replacing the server panels 30

Removing and replacing the server panels

To remove the front panel:

1 Release the door lock and open the upper and lower doors as a single unit.

2 Lift the lower panel to unhook its hinges and remove it from the server.

Removing the front panel

To install optional devices inside the server, you need to remove the side panel if your server is a pedestal model, or the top panel, if your server is a rack model.

Removing the side panel (pedestal model)

When sliding off a server panel, be careful not to catch your finger between it and the server.

To remove the side panel:

1 Shut down the server, turn off the power, and unplug the power cable.

2 Turn the side panel lock counter-clockwise to release it.

Releasing the side panel lock

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Toshiba Magnia 3310, Magnia 3310R User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual