Toshiba Personal Computer Satellite M40X Maintenance Manual
First edition September 2004
Disclaimer
The information presented in this manual has been reviewed and validated for accuracy. The
included set of instructions and descriptions are accurate for the M40X Series at the time of this
manual's production. However, succeeding computers and manuals are subject to change
without notice. Therefore, Toshiba assumes no liability for damages incurred directly or
indirectly from errors, omissions, or discrepancies between any succeeding product and this
manual.
Trademarks
IBM is a registered trademark, and OS/2 and PS/2 are trademarks of IBM Corporation.
Microsoft, MS-DOS, Windows, DirectSound and DirectMusic are registered trademarks of
Microsoft Corporation.
Intel and Pentium are registered trademarks, and SpeedStep is a trademark of Intel Corporation.
Sound Blaster is a registered trademark of Creative Technology Ltd.
Centronics is a registered trademark of Centronics Data Computer Corporation.
Photo CD is a trademark of Eastman Kodak.
All other properties are trademarks or registered trademarks of their respective holders.
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[CONFIDENTIAL]
Satellite M40X Maintenance Manual
Preface
This maintenance manual describes how to perform hardware service maintenance for the
Toshiba Personal Computer Satellite SATELLITE M40X, referred to as the M40X Series in this
manual.
The procedures described in this manual are intended to help service technicians isolate faulty
Field Replaceable Units (FRUs) and replace them in the field.
SAFETY PRECAUTIONS
Four types of messages are used in this manual to bring important information to your attention.
Each of these messages will be italicized and identified as shown below.
DANGER: “Danger” indicates the existence of a hazard that could result in death or
serious bodily injury if the safety instruction is not observed.
WARNING: “Warning” indicates the existence of a hazard that could result in bodily
injury if the safety instruction is not observed.
CAUTION: “Caution” indicates the existence of a hazard that could result in property
damage if the safety instruction is not observed.
NOTE: “Note” contains general information that relates to your safe maintenance
service.
Improper repair of the computer may result in safety hazards. Toshiba requires service
technicians and authorized dealers or service providers to ensure the following safety precautions
are adhered to strictly.
Be sure to fasten screws securely with the right screwdriver. If a screw is not fully
fastened, it could come loose, creating a danger of a short circuit, which could cause
overheating, smoke or fire.
If you replace the battery pack or RTC battery, be sure to use only the same model battery
or an equivalent battery recommended by Toshiba. Installation of the wrong battery can
cause the battery to explode.
Satellite M40X Maintenance Manual
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The manual is divided into the following parts:
Chapter 1 Hardware Overview describes the M40X Series system unit and each
FRU.
Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU
problems.
Chapter 3 Test and Diagnostics describes how to perform test and diagnostic
operations for maintenance service.
Chapter 4 Replacement Procedures describes the removal and replacement of the
This manual uses the following formats to describe, identify, and highlight terms and operating
procedures.
Acronyms
On the first appearance and whenever necessary for clarification acronyms are enclosed in
parentheses following their definition. For example:
Read Only Memory (ROM)
Keys
Keys are used in the text to describe many operations. The key top symbol as it appears on the
keyboard is printed in boldface type.
Key operation
Some operations require you to simultaneously use two or more keys. We identify such
operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause (Break) means you must hold down Ctrl and at the same time press Pause (Break). If three
keys are used, hold down the first two and at the same time press the third.
User input
Text that you are instructed to type in is shown in the boldface type below:
DISKCOPY A: B:
The display
Text generated by the computer that appears on its display is presented in the type face below:
Table 1- 3 DVD Super Multi drive specifications........................................................ 1-13
Table 1- 4 DVD Super Multi Double Layer drive specifications................................. 1-14
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Satellite M40X Maintenance Manual
1.1 Features 1 Hardware Overview
1.1 Features
The Satellite EAL30 Series Personal Computer uses extensive Large Scale Integration (LSI), and
Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide
compact size, minimum weight and high reliability. This computer incorporates the following
features and benefits:
The computer's keyboard layouts are compatible with a 101/102-key enhanced keyboard.
There are five types of keys: typewriter keys, keypad overlay, function keys, soft keys
and cursor control keys. The typewriter keys and keypad overlay keys are gray. The other
keys are dark gray.
TouchPad
This pointing control device, located in the center of the keyboard palm-rest, provides
convenient control of the cursor without requiring desk space for a mouse. The TouchPad
incorporates two mouse buttons.
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Satellite M40X Maintenance Manual
1.1 Features 1 Hardware Overview
Display
• 15.4” TFT screen with a resolution of 1280 horizontal x 800 vertical pixels WXGA
• 15.4” TFT screen with a resolution of 1280 horizontal x 800 vertical pixels WXGA
CSV
• 15.4” TFT screen with a resolution of 1280 horizontal x 800 vertical pixels WXGA
HCSV
• 15.0” TFT screen with a resolution of 1024 horizontal x 768 vertical pixels XGA
I/O Ports
• One 25 pins Parallel port, EPP/ECP Capability
• One 15 pins CRT port, Support DDC 2B
• One 4 pins TV out port
• One MIC/Mono In port
• One headphone-out
• One DC-in Jack
• One type II PCMCIA Card Bus slots
• Three 4 pins USB ports
• One RJ11/RJ45 Port
• FIR
• One 1394a Port
• One 6 in 1 memory card accessory port. Support xD picture card, SM, MS, MS-Pro,
MMC and SD.
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1 Hardware Overview 1.1 Features
PCMCIA Card Organization
• One type II card sockets
• 1.8" 10.5mm removable ATA Device
• Card bus card or PC Care with hot insertion and removal
• ACPI 1.1 Compliant.
• Support 5V/3.3V PC Cards and 3.3V Cardbus cards.
• Supports PCMCIA-ATA Specification.
Multiple Digital Media Card Slot
• TI PCI4510R Card Bus PCMCIA control or TI PCI7411 Card Bus PCMCIA
control
• Support xD, SD, SM, MS, MS Pro and MMC
Universal Serial Bus (USB)
The computer has three Universal Serial Bus (USB) ports that comply with the USB 2.0
standard, which enable data transfer speeds more than 40 times faster than USB 1.1
(which this computer also supports.) The USB drives may be used to transfer data at Low,
Full, and high speeds.
Parallel port
• Standard Mode IBM PC /XT, PC/AT, and PS/2 Compatible Bidirectional Parallel
Port
• Enhanced Parallel Port (EPP) Compatible- EPP1.7 and EPP1.9 (IEEE1284
Compliant)
External monitor port
A 15-pin CRT port supporting DDC 2B enables connection of an external monitor, which
is recognized automatically by Video Electronics Standards Association (VESA) Display
Data Channel (DDC) compatible functions.
Sound system
Windows® Operating System compatible sound system provides internal speakers as
well as jacks for an external microphone and headphone.
TV-out port
This video-out mini-jack enables transfer of NTSC or PAL data (video and right/left
audio) to external devices such as a TV.
LAN port
The computer comes with an RJ-45 Local Area Network (LAN) port. The LAN port
provides connectivity for LAN.
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Satellite M40X Maintenance Manual
1.2 System Unit 1 Hardware Overview
1.2 System Unit
The system unit is composed of the following major components:
Processor
• Depending on the model you purchased: Mobile Intel® Celeron® M Processor
350J/360J/370/380 or
• Intel® Pentium® M Processor 730/740/750/760/770/780
System Logic
• Intel 915PM/915GM and 910GML Host Bridge/controller processor host Bus
support
• Integrated DRAM controller
• Integrated VGA controller(915GM and 915GML only)
• Support PCI-Express Graphic 16X x 1(915PM only)
• Intel ICH6-M for PCI to LPC Bridge, PCI IDE controller, Power Management
Logic.
• PCI bus Interface
• Power Management Functions
• Supports DMI
• Support PCI-E 1X x 4 or PCI-E 2X x 2 or PCI-E 4X x 1
•
Keyboard Controller
• ENE KB910 is use as Keyboard Controller and Battery management unit.
Memory
• Slot: 1 SO-DIMM up to 1GB can be upgraded through memory expansion slot.
You need to remove existing SO-DIMM if SO-DIMM is installed in memory
expansion slot. Maximum upgradable system memory depends on the model.
Pentium® M Processor) Video RAM: Depending on the model.
• Up to128 MB integrated solution and shared with main memory for Intel® 915GM/
910GML Express External 64/128 MB VGA DDR RAM for ATI MOBILITYTM
RADEON® X300/X600/X600SE GPU
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1 Hardware Overview 1.2 System Unit
Audio subsystem
• Realtek ALC250 for CODEC
− Bulit-in 7 Bands of Digital Hardware Equalizer for Optimizing Speaker
Response
− Single chip with high S/N ratio (>100dB)
− Meets performance requirements for audio on PC99/2001 systems
− Meets Microsoft WHQL/QLP 2.0 Audio requirements
− 20-bit DAC and 18-bit ADC resolution
− Compliant with AC’97 2.3 specifications
− Support of S/PDIF out is fully compliant with AC’97 rev2.3 specifications
− Supports double sampling rate (96 KHz) of DVD audio playback
− Headphone output with 50mW/20Ω amplifier
− 3D Stereo Enhancement
− Multiple CODEC extension capability
− Power management and enhanced power saving features
− Stereo MIC record for AEC/BF application
− Auxiliary power to support Power OFF CD
− Support 32K/44.1K/48K/96KHz of S/PDIF output
− Support 32K/44.1K/48K of S/PDIF input
− Standard 48-Pin LQFP Package
− EAXTM 1.0&2.0 compatible
− Direct Sound 3DTM compatible
− A3DTM compatible
− I3DL2 compatible
− HRTF 3D Positional Audio
− 10 Bands of Software Equalizer
− Voice Cancellation and Key Shifting in Kara OK mode
− AVRACK® Media Player
− Configuration Panel to improve Experience of User
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Satellite M40X Maintenance Manual
1.3 2.5-inch Hard Disk Drive 1 Hardware Overview
1.3 2.5-inch Hard Disk Drive
The internal HDD is a random access non-volatile storage device. It has a non-removable 2.5inch magnetic disk and mini-Winchester type magnetic heads. The computer supports up to100G
HDD. 120GB is design ready.
The HDD is shown in Figure 1-1. Specifications are listed in Table 1-1
The DVD Super Multi drive accepts 12-cm (4.72-inch) and 8-cm (3.15-inch) discs. At maximum,
the drive can play back a DVD at 8x speed, read CD-ROM at 24x speed, and write CD-R at 24x
speed and CD-RW at 4x speed or High speed CD-RW at 10X or Ultra speed CD-RW at 24X
speed.
The specifications of the DVD-ROM & CD-RW drive are listed in Table 1-2.
The DVD Super Multi drive accepts 12-cm (4.72-inch) and 8-cm (3.15-inch) discs. At maximum,
the drive can play back a DVD at 8x speed, read CD-ROM at 24x speed, and write CD-R at 24x
speed and CD-RW at 4x speed or Ultra and High speed CD-RW at 10x speed and DVD-R at 8x
speed and DVD-RW at 4x speed and DVD+R at 8x speed and DVD+RW at 4x speed and DVDRAM at 3x speed.
The specifications of the DVD Super Multi drive are listed in Table 1-3
The DVD Super Multi drive accepts 12-cm (4.72-inch) and 8-cm (3.15-inch) discs. At maximum,
the drive can play back a DVD at 8x speed, read CD-ROM at 24x speed, and write CD-R at 24x
speed and CD-RW at 4x speed or Ultra and High speed CD-RW at 10x speed and DVD-R at 8x
speed and DVD-RW at 4x speed and DVD+R at 8x speed and DVD+RW at 4x speed and DVDRAM at 3x speed and DVD+R DL at 2.4x speed.
The specifications of the DVD Super Multi Double Layer drive are listed in Table 1-4
Table 1- 4 DVD Super Multi Double Layer drive specifications
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Satellite M40X Maintenance Manual
1.5 Power Supply 1 Hardware Overview
1.5 Power Supply
This specification defines the performance and characteristic of 65W and 75W AC adapter power
supply. It supplies a constant voltage 19V output source for EAL30 series notebook computer.
A/D conversion
• The EC uses 10-bit sampling for A/D conversion to determine the following values:
– AC adaptor current
– Battery and temperature
AC adaptor and battery check
• The EC checks the following by A/D converted values:
– Battery installed
• The EC checks the following by GPIO values:
– AC adaptor connected
Abnormal check
• The EC determines whether the condition is abnormal, and if so, stores an error
code into the error register.
Input port management
• The EC monitors the following input signal status:
– System power ON/OFF status
– Direct CD power ON/OFF status
Beep and LED control
• Beep is caused by the low battery status.
• The EC controls the following two kinds of LED
– DC IN LED (one color: green)
• Green = indicates AC adaptor is connected
– Battery LED (two colors: orange and green)
• Green solid = The battery is fully charged.
• Orange = The computer is quick-charging the battery / The battery is low.
Power ON/OFF sequence
• When power is turned on or off, the EC starts the power on or off sequence.
– SQ0-4 = power ON sequence
– SQ5-B = power OFF sequence
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1 Hardware Overview 1.5 Power Supply
Battery charging control
• The EC controls the following.
– The quick charging ON/OFF
– The detection of full charge
Detection of the low battery
• The ECdetects the low battery point by the gas gauge.
– LB10M = The system will be driven by the battery for 12 more minutes.
– LB0 = The battery won't be able to drive the system after 3 minutes.
– LB1 = The battery can drive the system only during the suspend process.
– LB2 = The battery cannot drive the system.
New battery installation
• When a new battery is installed, the EC communicates with the E
2
PROM in the
battery to read information of the newly installed battery.
Battery capacity calculation
• The EC reads battery remaining and percentage capacity from the battery through
SMBus.
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Satellite M40X Maintenance Manual
1.6 Batteries 1 Hardware Overview
1.6 Batteries
The computer has two types of battery:
Main battery pack (18650 size)
RTC battery
The removable main battery pack is the computer’s main power source when the AC adaptor is
not attached.
The battery specifications are listed in the table below.
Battery name Material Output voltage Capacity
Main battery Lithium-Ion 14.8 V 4300mAH
RTC battery Lithium 3.3 V 15 mAh
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1 Hardware Overview 1.6 Batteries
1.6.1 Main Battery
Battery charging is controlled by a power supply microprocessor that is mounted on the system
board. The power supply microprocessor controls whether the charge is on or off and detects a
full charge when the AC adaptor and battery are attached to the computer. The system charges
the battery using quick charge or trickle charge.
Quick Battery Charge
When the AC adaptor is attached, there are two types of quick charge: quick charge when
the system is powered off and normal charge when the system is powered on.
The times required for charges are listed in the table below.
Status Charging time
Normal charge (power on) 12 hours or longer
Quick charge (power off) About 4 hours
NOTES
1. The time required for normal charge is affected by the amount of power the system
is consuming. Use of the fluorescent lamp and frequent disk access diverts power
and lengthens the charge time.
2. Using quick charge, the power supply microprocessor automatically stops the
charge after eight hours regardless of the condition of the battery. Overcharging
could cause the battery to explode.
If any of the following occurs, the battery quick charge process stops.
1. The battery becomes fully charged.
2. The AC adaptor or battery is removed.
3. The battery or output voltage is abnormal.
4. The battery temperature is abnormal.
5. The battery SMBus communication fails.
6. The battery cell is bad.
Detection of full charge
A full charge is detected from the battery pack through SMBus when the battery is
charging.
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Satellite M40X Maintenance Manual
1.6 Batteries 1 Hardware Overview
1.6.2 RTC battery
The RTC battery provides power to keep the current date, time and other setup information in
memory while the computer is turned off. The table below lists the charging time and data
preservation period of the RTC battery. The RTC battery is charged by the adaptor or main
battery, while the computer is powered on.
Status Time
Charging Time (power on) About 24 hours
Data preservation period (full charge) 1 month
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Chapter 2
Troubleshooting Procedures
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