Toshiba LX815-D1310, LX835-D3340, LX835-D3360, LX835-D3380, LX835-D3300 User Manual

...

Download

LX800 Series User’s Guide

If you need assistance:

❖ Technical support is available online at Toshiba’s Web site at

support.toshiba.com At this Web site, you will find answers for

many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads.

For more information, see “If Something Goes Wrong” on page 99 in this guide.

GMAD00334011 09/12

Model: LX800 Series Recordable and/or ReWritable Drive(s) and

Associated Software Warranty

The computer system you purchased may include Recordable and/or ReWritable optical disc drive(s) and associated software, among the most advanced data storage technologies available. As with any new technology, you must read and follow all set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically. If you fail to do so, this product may not function properly and you may lose data or suffer other damage. TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS, PROFITS, PROGRAMS, DATA, NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY THEREOF.

Protection of Stored Data

For your important data, please make periodic back-up copies of all the data stored on the hard disk or other storage devices as a precaution against possible failures, alteration, or loss of the data. IF YOUR DATA IS ALTERED OR

LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA, OR ANY OTHER DAMAGE RESULTING THEREFROM. WHEN COPYING OR TRANSFERRING YOUR DATA, PLEASE BE SURE TO CONFIRM WHETHER THE DATA HAS BEEN SUCCESSFULLY COPIED OR TRANSFERRED. TOSHIBA DISCLAIMS ANY LIABILITY FOR THE FAILURE TO COPY OR TRANSFER THE DATA CORRECTLY.

Critical Applications

The computer you have purchased is not designed for any “critical applications.” “Critical applications” means life support systems, medical applications, connections to implanted medical devices, commercial transportation, nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage.

ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL LIABILITY ARISING OUT OF THE USE OF THE COMPUTER PRODUCTS IN ANY CRITICAL APPLICATIONS. IF YOU USE THE COMPUTER PRODUCTS IN A CRITICAL APPLICATION, YOU, AND NOT TOSHIBA, ASSUME FULL RESPONSIBILITY FOR SUCH USE.

FCC Notice “Declaration of Conformity Information”

NOTE

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

❖ Reorient or relocate the receiving antenna. ❖ Increase the separation between the equipment and receiver. ❖ Connect the equipment to an outlet on a circuit different from that to which

the receiver is connected.

❖ Consult the dealer or an experienced radio/TV technician for help.

Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's ports. Changes or modifications made to this equipment not expressly approved by Toshiba or parties authorized by Toshiba could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

❖ This device may not cause harmful interference. ❖ This device must accept any interference received, including interference

that may cause undesired operation.

Contact Toshiba’s Support Website at support.toshiba.com.

Industry Canada Requirement

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conformé à la norme NMB-003 du Canada.

Wireless Interoperability

The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to:

❖ The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined

and approved by the Institute of Electrical and Electronics Engineers.

❖ The Wireless Fidelity (Wi-Fi

The “Wi-Fi CERTIFIED” logo is a certification mark of the Wi-Fi Alliance.

Wireless LAN and Your Health

Wireless LAN products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones.

Because Wireless LAN products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

In some situations or environments, the use of Wireless LAN may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may for example include:

❖ Using the Wireless LAN equipment on board airplanes, or ❖ In any other environment where the risk of interference to other devices or

services is perceived or identified as harmful.

If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment (e.g. airports), you are encouraged to ask for authorization to use the Wireless LAN device prior to turning on the equipment.

) certification as defined by the Wi-Fi Alliance.

Exposure to Radio Frequency Radiation

The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Regulatory Information

The TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product. This device complies with the following radio frequency and safety standards.

Canada – Industry Canada (IC)

This device complies with RSS 210 of Industry Canada.

The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s Web site www.hc-sc.gc.ca/rpb. The RF device shall not be co-located with any other transmitter that has not been tested with this device.

Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device.

L’ utilisation de ce dispositif est soumis aux deux conditions suivantes: (1) il ne doit pas produire de brouillage et (2) l’utilisateur du dispositif doit être prêt à accepter tout brouillage radioélectrique reçu, même s’il est susceptible de compromettre son fonctionnement.

The term “IC” before the equipment certification number only signifies that the Industry Canada technical specifications were met.

To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.

Pour empecher que cet appareil cause du brouillage au service faisant l’objet d’une licence, il doit etre utilize a l’interieur et devrait etre place loin des fenetres afin de Fournier un ecram de blindage maximal. Si le matriel (ou son antenne d’emission) est installe a l’exterieur, il doit faire l’objet d’une licence.

This device is restricted to indoor use due to its operation in the 5.15 GHz to

5.25 GHz frequency range. Industry Canada requires this product to be used indoors for frequency range 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems.

High power radars are allocated as primary users of the 5.25 GHz to 5.35 GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause interference with and/or damage this device.

NOTE

The above caution applies to products that operate with an 802.11a radio device.

Bluetooth® Wireless Technology Interoperability

Bluetooth® Cards from TOSHIBA are designed to be interoperable with any

product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to:

❖ Bluetooth Specification as defined and approved by The Bluetooth Special

Interest Group.

❖ Logo certification with Bluetooth wireless technology as defined by The

Bluetooth Special Interest Group.

Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or support.toshiba.com in the United States for more information.

When you use Bluetooth cards from TOSHIBA close to 2.4 GHz Wireless LAN devices, Bluetooth transmissions might slow down or cause errors. If you detect certain interference while you use Bluetooth cards from TOSHIBA, always change the frequency, move your computer to the area outside of the interference range of 2.4 GHz Wireless LAN devices (40 meters/43.74 yards or more) or stop transmitting from your computer. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/ computers/tnt/bluetooth.htm in Europe or support.toshiba.com in the United States for more information.

Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one another. If you use Bluetooth and Wireless LAN devices simultaneously, you may occasionally experience a less than optimal network performance or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more information.

Bluetooth® Wireless Technology and Your Health

The products with Bluetooth® wireless technology, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by devices with Bluetooth wireless technology however is much less than the electromagnetic energy emitted by wireless devices such as mobile phones.

Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

In some situations or environments, the use of Bluetooth wireless technology may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may, for example, include in any other environment where the risk of interference to other devices or services is perceived or identified as harmful.

If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment (e.g. airports), you are encouraged to ask for authorization to use the device with Bluetooth wireless technology prior to turning on the equipment.

Exposure to Radio Frequency Radiation

The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.

Regulatory statements

This product complies with any mandatory product specification in any country/ region where the product is sold.

Optical Disc Drive Safety Instructions

This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT. To use this model properly, read the User’s Guide

carefully and keep it for your future reference.

Never attempt to disassemble, adjust or repair an optical disc drive. You could damage the drive. You would also be exposed to laser light or other safety hazards, resulting in serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is required.

Location of the Required Label

(Sample shown below. Location of the label and manufacturing information may vary.)

This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.

Export Administration Regulation

This document contains technical data that may be controlled under the U.S. Export Administration Regulations, and may be subject to the approval of the U.S. Department of Commerce prior to export. Any export, directly or indirectly, in contravention of the U.S. Export Administration Regulations is prohibited.

Notice

The information contained in this manual, including but not limited to any product specifications, is subject to change without notice.

TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT, CONTRACT OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF.

Trademarks

eco Utility is a registered trademark of Toshiba America Information Systems, Inc. and/or Toshiba Corporation.

Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Atheros is a registered trademark of Atheros Communications, Inc.

Blu-ray and Blu-ray Disc are trademarks of the BD Association.

Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.

HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing, LLC.

Intel, Intel Core, Celeron, Centrino and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

Memory Stick, Memory Stick PRO, and Memory Stick PRO Duo are trademarks or registered trademarks of Sony Corporation.

Microsoft, Outlook, Windows, and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

MultiMediaCard and MMC are registered trademarks of MultiMediaCard Association.

Secure Digital and SD are trademarks of SD Card Association.

Wi-Fi is a registered trademark of the Wi-Fi Alliance.

All other brand and product names are trademarks or registered trademarks of their respective companies.

Licenses

This Product is licensed under the AVC, the VC-1 and the MPEG-4 Part 2 Visual patent portfolio licenses for the personal and non-commercial use of a consumer to (i) encode video in compliance with the above standards (“Video Standards”) and/or (ii) decode AVC, VC-1 and MPEG-4 Part 2 Visual that was encoded by a consumer engaged in personal and non-commercial activity or was obtained from a video provider licensed to provide such video. None of the licenses extend to any other product regardless of whether such product is included with this product in a single article. No license is granted or shall be implied for any other use. Additional information may be obtained from MPEG LA, LLC. See www.mpegla.com.

Computer Recycling Information

As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-waste-to-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste. In order to ensure efficient use of resources and appropriate treatment of hazardous substances, in accordance with recycling regulations in each state, country, and territory, Toshiba wants to make it easy for customers to recycle products at the end of the life cycle. To learn more about Toshiba's sustainability commitment, visit us.toshiba.com/green.

Reuse, Donation, Recycling

Functional computers can be donated to a local charity or resold through other programs. Non working Toshiba computers can be mailed-back for free recycling. For additional details, please visit us.toshiba.com/recycle.

Introduction................................................................................ 17

This guide ...............................................................19

Safety icons ............................................................20

Other icons used...............................................20

Your computer’s features and specifications ....21

Other documentation ..............................................21

Service options .......................................................21

Chapter 1: Getting Started......................................................... 22

Setting up a work environment .........................22

Precautions.......................................................23

Important information on your computer’s

cooling fan ..................................................24

Setting up your computer .......................................24

Connecting to a power source ................................25

Using the computer for the first time......................27

Setting up your keyboard and mouse ...............27

Turning on the power .......................................28

Initial setup .......................................................29

Setting up your software...................................29

Contents

Registering your computer with Toshiba ................29

To Shut down your computer .................................30

To Restart your computer.......................................30

To place your computer in Sleep mode...................31

Adding optional external devices.............................32

Adding memory (optional)......................................32

Installing a memory module .............................32

Removing a memory module............................37

Checking total memory .....................................39

Recovering the Internal Storage Drive ....................40

Creating recovery media ...................................41

Restoring from recovery media ........................43

Refresh your PC (with user’s data) ...................44

Reset your PC ...................................................46

Installing drivers and applications.....................49

Connecting an external device.................................50

Using external display devices ................................50

Using the HDMI™ In port..................................50

Customizing your computer’s settings....................51

Caring for your computer........................................51

Cleaning the computer......................................51

Moving the computer........................................51

Using a computer lock ......................................52

Chapter 2: Learning the Basics................................................. 53

Computing tips .......................................................53

Using the wireless mouse.......................................54

Replacing the batteries .....................................55

Using the wireless keyboard ...................................56

Replacing the batteries .....................................56

Keyboard functions...........................................57

Ctrl, Fn, and Alt keys .........................................57

Function keys....................................................57

Special Windows

Touch screen ..........................................................58

Starting an app .......................................................58

keys ...................................58

Contents

Starting an app from the Start screen ...............58

Saving your work....................................................59

Backing up your work .............................................60

Using the optical disc drive.....................................60

Viewing Blu-ray Disc™ movies .........................61

Optical disc drive components..........................61

Inserting an optical disc ...................................62

Playing optical media........................................63

Recording optical media ...................................64

Removing a disc with the computer on.............65

Removing a disc with the computer off ............65

Toshiba’s online resources .....................................65

Chapter 3: Computing ............................................................... 66

Toshiba’s energy-saver design................................66

Power management ..........................................66

Charging the RTC battery........................................67

Power Plans............................................................68

Using the eco power plan .......................................69

Chapter 4: Exploring Your Computer’s Features..................... 70

Exploring the Start screen.......................................70

Charms .............................................................71

Tiles ..................................................................72

Exploring the desktop .............................................72

Finding your way around the desktop ...............72

Windows

Setting up for communications...............................74

Connecting your computer to a network...........75

Exploring audio features .........................................75

Recording sounds.............................................76

Using external speakers or headphones............76

Using the Web Camera ...........................................77

Using the Memory card reader................................77

Inserting memory media...................................78

Removing memory media.................................78

Store .....................................................74

Contents

Toshiba remote control...........................................79

Chapter 5: Utilities...................................................................... 80

Desktop Assist ........................................................81

Media & Entertainment .....................................82

Tools & Utilities ................................................83

Support & Recovery .........................................84

eco Utility®..............................................................85

Setting passwords ..................................................86

Using a supervisor password............................86

Using a user password .....................................88

Deleting a user password..................................89

System Settings......................................................90

Sleep and Charge....................................................91

USB Sleep and Charge ......................................91

Enabling/Disabling USB Sleep and Charge........92

Power supply mode settings.............................93

TOSHIBA function key.............................................94

PC Diagnostic Tool Utility .......................................95

PC Health Monitor...................................................96

Recovery Media Creator..........................................97

Service Station........................................................97

TOSHIBA Application Installer.................................98

Chapter 6: If Something Goes Wrong ..................................... 99

Problems that are easy to fix ..................................99

Problems when you turn on the computer............100

The Windows

working...........................................................101

Using Startup options to fix problems ............101

Internet problems ...........................................103

The Windows® operating system can

Fixing a problem with Device Manager .................104

Checking device properties .............................104

Memory problems ................................................105

operating system is not

help you ....................................................104

Contents

Power and the battery...........................................106

Keyboard problems...............................................106

Display problems ..................................................107

Disk or storage drive problems.............................108

Error-checking ................................................108

Optical disc drive problems...................................110

Sound system problems .......................................112

Printer problems...................................................113

Wireless networking problems..............................114

DVD and Blu-ray Disc™ operating problems.........115

Develop good computing habits ...........................116

Data and system configuration backup in

the Windows® operating system...............117

If you need further assistance...............................122

Contacting Toshiba .........................................122

Other Toshiba Internet Web sites..........................122

Toshiba’s worldwide offices..................................123

Appendix A: TOSHIBA Function Keys.................................... 124

Functions ..............................................................124

Help file ..........................................................125

Display brightness ..........................................125

Internet and Media Control buttons ................125

Volume Mute ..................................................126

Disabling or enabling wireless devices............126

Keyboard Function keys .................................126

Zoom (Display resolution) ..............................126

Appendix B: Power Cord/Cable Connectors.......................... 127

Glossary.................................................................................... 128

Index..........................................................................................143

Introduction

Welcome to the world of powerful, multimedia computing.

Your computer model may be ENERGY STAR model you purchased is qualified, it is labeled with the ENERGY

STAR

logo on the computer and the following information

applies.

Toshiba is a partner in the Environmental Protection Agency’s (EPA) ENERGY STAR to meet the latest ENERGY STAR efficiency.

Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance. To conserve energy, your computer is set to enter the low-power Sleep mode which shuts down the system and display within 15 minutes of inactivity. We recommend that you leave this and other energy saving features active, so that your computer will operate at its maximum energy efficiency. You can wake the computer from Sleep mode by pressing the power button. See the “Computing” section of the Toshiba User’s Guide for more information on using power management settings to conserve energy.

qualified. If the

Program and has designed this computer

guidelines for energy

NOTE

Introduction

When considering additions to your home office, purchase products that have earned the ENERGY STAR needs, which can save you money, save energy, and help protect the climate.

Vis it www.energystar.gov or www.energystar.gov/powermanagement for more information regarding the ENERGY STAR

This computer is compatible with European Union Directive 2002/95/EC, Restriction of the use of certain Hazardous Substances in electrical and electronic equipment (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers’ commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process.

Certain Microsoft® software product(s) included with this computer may use technological measures for copy protection. IN SUCH EVENT, YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YOU DO NOT FULLY COMPLY WITH THE PRODUCT ACTIVATION PROCEDURES. Product activation procedures and Microsoft’s privacy policy will be detailed during initial launch of the product, or upon certain reinstallations of the software product(s) or reconfigurations of the computer, and may be completed by Internet or telephone (toll charges may apply).

Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.

for all your equipment

Program

This guide

NOTE

This guide introduces the computer's features as well as some basic procedures needed to perform tasks in Windows 8. You can:

❖ Read the entire guide from beginning to end.

❖ Skim through and stop when a topic interests you.

❖ Use the table of contents and the index to find specific

Introduction

This guide

The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specifications on your particular model, please visit Toshiba’s Web site at

support.toshiba.com.

While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice. For the most up-to-date product information about your computer, or to stay current with the various computer software or hardware options, visit Toshiba’s Web site at support.toshiba.com.

information.

NOTE

Safety icons

This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows:

Introduction

Safety icons

Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.

Indicates a potentially hazardous situation which, if not avoided, may result in property damage.

Provides important information.

Other icons used

Additional icons highlight other helpful or educational information:

TECHNICAL NOTE: This icon indicates technical information about the computer.

HINT: This icon indicates helpful hints and tips.

DEFINITION: This icon indicates the definition of a term used in the text.

Service options

Toshiba offers a full line of optional service programs to complement its standard limited warranty. Toshiba’s standard limited warranty, extended warranty, and service upgrade terms and conditions are available at warranty.toshiba.com.

To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com.

If you have a problem or need to contact Toshiba, see “If Something

Goes Wrong” on page 99.

Chapter 1

Getting Started

This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer.

Please read the safety instruction information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury, property damage, or damage the computer.

Setting up a work environment

Place the computer on a hard flat surface that is large enough for the computer and any other items you are using, such as a printer. Leave enough space around the computer and other equipment to provide adequate ventilation.

To keep your computer in prime operating condition, protect your work area from:

❖ Dust, moisture, and direct sunlight.

❖ Equipment that generates a strong electromagnetic field, such

as stereo speakers (other than speakers that are connected to the computer) or speakerphones.

❖ Rapid changes in temperature or humidity and sources of

❖ Extreme heat, cold, or humidity.

❖ Liquids and corrosive chemicals.

Precautions

Your computer is designed to provide optimum safety and ease of use. You should observe certain precautions to further reduce the risk of personal injury or damage to the computer.

Getting Started

temperature change such as air conditioner vents or heaters.

Never allow any liquids to spill into any part of your computer, and never expose the computer to rain, water, seawater or moisture. Exposure to liquid or moisture can cause electric shock or fire, resulting in damage or serious injury. If any of these eventualities should accidentally occur, immediately:

1. Turn off the computer.

2. Disconnect the AC adaptor from the power plug socket and computer.

Failure to follow these instructions could result in serious injury or permanent damage to the computer.

Do not turn on the power again until you have taken the computer to an authorized service center.

❖ Never turn off the computer if a drive light indicates a drive is active.

Turning off the computer while it is reading from or writing to a disk/disc or flash media may damage the disk/disc or flash media, the drive, or both.

❖ Keep the computer and disks away from objects that generate

strong magnetic fields, such as large stereo speakers.

Information on some disks is stored magnetically. Placing a magnet too close to a disk can erase important files.

Handle discs carefully. Avoid touching the surface of the disc. Grasp it by its center hole and edge. If you handle the disc incorrectly, you could damage the disc and possibly lose data.

NOTE

Getting Started

Setting up your computer

❖ Scan all new files for viruses.

This precaution is especially important for files you receive via email or download from the Internet. Occasionally, even new applications you buy from a supplier may contain a computer virus. You need a special application to check for viruses.

Important information on your computer’s cooling fan

Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer.

Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, observe the following:

❖ Never cover your computer or AC adaptor with any object. ❖ Never place your computer or AC adaptor near a heat source,

such as an electric blanket or heater.

❖ Never cover or block the air vents including those located on the

back of the computer.

❖ Always operate your computer on a hard flat surface.

Overheating your computer or AC adaptor could cause system failure, computer or AC adaptor damage or a fire, possibly resulting in serious injury.

Setting up your computer

TECHNICAL NOTE: You must complete all setup steps up to and including “Setting up your software” on page 29 before adding external or internal components to your computer. These components include, but are not limited to a printer and memory.

Please handle your computer carefully to avoid scratches and damage.

Connecting to a power source

Power cord/cable

AC adaptor

AC adaptor cord

Connecting to a power source

Your computer requires power to operate. Use the power cord/cable and AC adaptor to connect the computer to a live electrical outlet.

Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric shock, possibly resulting in serious injury.

Always confirm that the power plug (and extension cable plug if used) has been fully inserted into the socket, to ensure a secure electrical connection. Failure to do so may result in a fire or electric shock, possibly resulting in serious injury.

Be careful if you use a multiple connector. An overload on one socket could cause a fire or electric shock, possibly resulting in serious injury.

Always use the TOSHIBA AC adaptor that was provided with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor.

Getting Started

(Sample Illustration) Power cord/cable and AC adaptor

Getting Started

Connecting to a power source

To connect AC power to the computer:

1 Connect the power cord/cable to the AC adaptor.

(Sample Illustration) Connecting the power cord/cable to the AC adaptor

2 Plug the AC adaptor cord into the DC-IN on the back of the

computer.

(Sample Illustration) Connecting the AC adaptor cord to the computer

3 Connect the power cord/cable to a live electrical outlet.

Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury.

Using the computer for the first time

Connect buttons

Using the computer for the first time

The computer is now ready for you to turn it on and begin using it. See“Exploring Your Computer’s Features” on page 70

Adjust the display to a comfortable viewing angle.

Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using highprecision technology. Any small bright dots that may appear on your display are an intrinsic characteristic of the TFT manufacturing technology. Over a period of time, and depending on the usage of the computer, the brightness of the screen will deteriorate. This is also an intrinsic characteristic of the screen technology.

Setting up your keyboard and mouse

The keyboard and mouse may be pre-installed. Press and hold the Connect button located on the underside of both the keyboard and mouse, while turning ON the computer.

Getting Started

(Sample Illustration) Connecting keyboard and mouse

If your keyboard and mouse are not pre-installed, please follow these instructions:

1 Remove the RF mini USB dongle, Keyboard and Mouse from

(Sample Illustration) RF mini USB dongle

packaging.

Connect Button

TOP

CONNECT

DC-IN

RF USB dongle cover

RF mini USB dongle cover

Power button

Getting Started

Using the computer for the first time

2 Remove the RF mini USB dongle cover, located on the back of

the computer on the lower left corner.

(Sample Illustration) RF mini USB dongle cover

3 Insert the mini USB dongle into the mini USB port.

4 Insert batteries in the keyboard.

5 Insert batteries in the mouse.

6 Ensure that both mouse and keyboard are switched to the "ON"

position. Your wireless keyboard and mouse are now connected.

If there is no response from the wireless devices, press the connect buttons on the keyboard, mouse, and RF mini USB dongle for a few seconds, while turning ON the computer.

Please refer to the illustrations above for location of covers and buttons.

Turning on the power

To turn on the computer:

1 Make sure the power is properly connected and ready.

2 Check to ensure that all drives and slots are empty. Press and

release the power button. The ON/OFF light glows white.

(Sample Illustration) Turning on the power

The pre-installed operating system will load automatically.

Registering your computer with Toshiba

NOTE

When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely.

Initial setup

The Windows 8 Startup screen is the first screen displayed when you turn on your computer for the first time. Follow the on-screen instructions on each screen in order to properly install the operating system and begin using your computer.

Setting up your software

The names of windows displayed, and the order in which windows appear, may vary according to your software setup choices.

The first time you turn on your computer, the setup guides you through steps to set up your software. Follow the on-screen instructions.

Registering your computer with Toshiba

Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special offers applicable to your Product. Product registration can be completed by one of three methods:

1 From the Toshiba Web site at register.toshiba.com: Type in the

requested information and complete the registration process.

2 From the Start screen: Type Registration while in the Start

screen, locate and complete the registration process.

3 From the Desktop: On the Desktop, move the pointer over the

upper or lower right corner of the screen. When the Windows Charms appear, click the Search ( ) Charm and, in the Search field, type Registration. In the list that appears, click Registration and complete the registration process.

Failure to complete Product Registration will not diminish your rights under the Toshiba Standard Limited Warranty.

Getting Started

To register online, an Internet connection is required.

Shut down option

Power button

Getting Started

To Shut down your computer

1 From the Start or Desktop screen, move your pointer over the

upper or lower right corner of the screen.

2 When the Windows

Charm.

Pressing the power button before shutting down the Windows® operating system could cause you to lose your work. Make sure the system indicator panel’s storage drive light and the drive in-use light are off. If you turn off the power while a disk/disc is being accessed, you may lose data or damage the disk/disc and/or drive.

3 In the lower right of the screen click the Power ( ) icon.

Charms appear, click the Settings ()

(Sample Image) Shut down

4 Highlight Shut down while holding the

click the Shut down option.

The computer closes all open applications, shuts down the operating system, and then turns off.

To Restart your computer

1 From the Start or Desktop screen, move your pointer over the

upper or lower right corner of the screen.

2 When the Windows

Charm.

Shift key, and then

Charms appear, click the Settings ()

Getting Started

Restart option

Power button

Sleep option

Power button

To place your computer in Sleep mode

3 In the lower right of the screen click the Power ( ) icon.

(Sample Image) Restart

4 Highlight Restart, and then click the Restart option.

The computer closes all open applications, and restarts the operating system.

To place your computer in Sleep mode

1 From the Start or Desktop screen, move your pointer over the

upper or lower right corner of the screen.

2 When the Windows

Charm.

Be sure to save your work first.

3 In the lower right of the screen click the Power ( ) icon.

(Sample Image) Sleep mode

Charms appear, click the Settings ()

4 Highlight Sleep, and then click the Sleep option.

Sleep mode saves the current state of the computer to memory so that, when you restart the computer, you can continue working from where you left off.

NOTE

Getting Started

Adding optional external devices

Before adding external devices, Toshiba recommends first setting up the software.

After starting your computer for the first time you may want to:

❖ Add more memory (see “Adding memory (optional)” on

page 32)

❖ Connecting external devices (see “Connecting an external

device” on page 50)

Adding memory (optional)

HINT: To purchase additional memory modules, see the accessories information packaged with your system or visit

accessories.toshiba.com.

Your computer comes with enough memory to run most of today’s popular applications. You may want to increase the computer’s memory if you use complex software or process large amounts of data.

Before adding external devices, Toshiba recommends first setting up the software.

Installing a memory module

Memory modules can be installed in the memory module slots on the back of the computer. You will need a small Phillips screwdriver for this procedure.

If the computer has been running recently, the memory module(s) may be hot. The surrounding area may also be hot. Allow the module(s) to cool to room temperature before replacing it. Avoid touching the cover, the module(s), and the surrounding area before they have cooled. Failure to follow these directions could result in minor bodily injury.

To avoid damaging the computer’s screws, use a small Phillips screwdriver of the correct size that is in good condition.

Getting Started

NOTE

Shut down option

Power button

Adding memory (optional)

Installing a memory module with the computer’s power on will damage the computer, the module, or both. Always turn the computer's power off first.

The computer has two memory slots—Slot A and Slot B. You can install one or two memory modules.

Before you install or remove a memory module, turn off the computer. If you install or remove a memory module while the computer is in Sleep or Hibernation mode, data will be lost.

For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A.

If the computer is on, begin at step 1; otherwise, skip to step 5.

1 From the Start or Desktop screen, move your pointer over the

upper or lower right corner of the screen.

2 When the Windows

Charm.

Charms appear, click the Settings ()

3 In the lower right of the screen click the Power ( ) icon.

(Sample Image) Shut down

Back of monitor

Memory module slot cover

Getting Started

Adding memory (optional)

4 Highlight Shut down while holding the Shift key, and then

click the Shut down option.

The computer closes all open applications, shuts down the operating system, and then turns off.

5 Unplug and remove any cables connected to the computer,

including the AC adaptor.

Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module.

Do not remove the memory module while the computer is in Sleep or Hibernation mode. The computer could hang up the next time you turn it on and data in memory will be lost. In either of the above cases, the Sleep configuration will not be saved.

6 Using a small Phillips screwdriver, loosen the captive screw

that secures the memory module slot cover.

(Sample Illustration) Removing the memory module slot cover

7 Remove the memory module slot cover.

8 Place the screw and the cover in a safe place so that you can

retrieve them later.

Static electricity can damage the memory module. Before you handle the module, touch a grounded metal surface to discharge any static electricity you may have built up.

Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems.

Getting Started

NOTE

latch

key

notch

connector

Adding memory (optional)

9 Carefully remove the new memory module from its antistatic

packaging, without touching its connector.

10 Locate an empty memory module slot on the back of the

computer.

If no memory slot is available, you must remove a module by performing steps 2-3 of “Removing a memory module” on page 37.

If your system has the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom module.

For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A.

11 Pick up the memory module by its sides, avoiding any contact

with its connector. Position the module toward the socket, aligning the connector’s notch with the matching key in the socket.

(Sample Illustration) Aligning the memory module with the socket

latch

Slot B

Slot A

Getting Started

Adding memory (optional)

12 Firmly press the memory module into the memory slot’s socket

at approximately a 30-degree angle (to the horizontal surface of the computer).

(Sample Illustration) Inserting the memory module into the socket

13 Once the module’s connector is fully inserted into the socket,

press downward on the top edge of the module to seat the module into the latches at the sides of the socket. These latches should “snap” into place securely with the corresponding cutouts in the side of the module. If the latches and cutouts do not line up correctly, repeat steps 12-13.

(Sample Illustration) Pressing down on the memory module

Do not force the memory module into position. The memory module should be completely inserted into the socket and level when secured in place.

(Sample Illustration) Inserting the memory module into the slot

Getting Started

NOTE

Adding memory (optional)

For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A.

14 Replace the memory module slot cover and secure it using the

screw.

❖ Never cover your computer or AC adaptor with any object. ❖ Never place your computer or AC adaptor near a heat source,

such as an electric blanket or heater.

❖ Never cover or block the air vents including those located on the

back of the computer.

❖ Always operate your computer on a hard flat surface.

Overheating your computer or AC adaptor could cause system failure, computer or AC adaptor damage or a fire, possibly resulting in serious injury.

15 Reconnect the cables.

16 Restart the computer.

TECHNICAL NOTE: You must have at least one memory module installed for the computer to work.

You can now continue setting up the computer. When the operating system has loaded, you can verify that the computer has recognized the additional memory module.

If you are adding extra memory after setting up the computer, verify that the computer has recognized it correctly as described in

“Checking total memory” on page 39.

Removing a memory module

If you need to remove a memory module:

1 Complete steps 5–8 in “Installing a memory module” on

page 32 to shut down the computer and open the memory

module slot cover.

NOTE

Slot B

Slot A

Getting Started

Adding memory (optional)

Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module.

2 Pull the latches away from the memory module.

The memory module pops up slightly.

If your system has the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom module.

3 Gently lift the memory module to a 30-degree angle and slide it

out of the slot.

(Sample Illustration) Removing the memory module

4 Replace the memory module slot cover and secure it using the

screw.

Always make sure your computer and AC adaptor have adequate

NOTE

ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, observe the following:

❖ Never cover your computer or AC adaptor with any object. ❖ Never place your computer or AC adaptor near a heat source,

such as an electric blanket or heater.

❖ Never cover or block the air vents including those located on the

back of the computer.

❖ Always operate your computer on a hard flat surface.

Overheating your computer or AC adaptor could cause system failure, computer or AC adaptor damage or a fire, possibly resulting in serious injury.

5 Reconnect the cables.

6 Restart the computer.

TECHNICAL NOTE: You must have at least one memory module installed for the computer to work.

Getting Started

Adding memory (optional)

Checking total memory

When you add or remove a memory module, you can check that the computer has recognized the change. To do this:

Press the ( ) +

The System window appears. Installed memory (RAM) is displayed below the System heading.

If the computer does not recognize the memory configuration, turn off the computer and remove the memory module slot cover (complete steps 5-8 in “Installing a memory module” on page 32), and then check that the module is inserted completely into the socket and lined up squarely with the socket latches.

From time to time, Windows® will display a pop-up that says, “Do you want to allow the following application to make changes to this computer?” This is a security feature to prevent applications or people from doing things on your computer without your permission. If you were trying to perform the action, click Continue; otherwise, click Cancel. If unsure, cancel and try again.

X keys, and then click System.

NOTE

Getting Started

Recovering the Internal Storage Drive

Your computer includes recovery utilities to allow you to recover your internal storage drive if necessary.

The following internal storage drive recovery options are available:

Recovery option Description

Creating recovery media

Restoring from recovery media

Refresh your PC (with user’s data)

Reset your PC This option allows you to remove all data from your

This option allows you to create the recovery media you will use to restore your computer.

See “Creating recovery media” on page 41.

This option allows you to restore your system from the recovery media you created.

See “Restoring from recovery media” on page 43.

This option allows you to refresh your system without losing your data.

See “Refresh your PC (with user’s data)” on page 44.

system and reinstall Windows

See “Reset your PC” on page 46.

A recovery image of your computer is stored on the internal storage drive, and the image can be restored by running the recovery utilities directly from your internal storage drive as described in the sections below. However, it is strongly recommended that you create recovery media. If the recovery files on your internal storage drive become corrupted or are deleted, you can restore your system from your recovery media. Also, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery media. It is strongly recommended that you create recovery media before using your system for the first time. See “Creating recovery media” on page 41 and “Restoring

from recovery media” on page 43.

When you restore your system, only the operating system files, applications, and drivers originally shipped with the computer are restored. Any files that you created are not restored during this process. Be sure to separately save the files you have created to external media using Windows more information, see “Backing up your work” on page 60.

or another backup program. For

Creating recovery media

NOTE

It is strongly recommended that you create recovery media. If the recovery files on your internal storage drive become corrupted or are deleted, you can restore your system from your recovery media. Also, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery media.

When you create recovery media, only the operating system files, applications, and drivers originally shipped with the computer are backed up to the external media and can be restored from this media. Any files that you created are not backed up on the recovery media. You will need to separately back up the files you created; for more information, see “Backing up your work” on page 60.

When you create recovery media, the system will prompt you to insert several blank DVDs or connect one or more USB flash drives of a certain minimum capacity to your computer. The amount of space required for storing the recovery files varies by computer model. Follow the procedure below to determine how much space you will need for storing your system’s recovery files.

To create recovery media:

1 From the Start screen begin typing Recovery Media Creator

and click your selection, or if you are in the Desktop, move your pointer over the upper or lower right corner of the screen. When the Windows Charm and, in the Search field, type Recovery Media Creator. In the list that above, click your selection.

Getting Started

Recovering the Internal Storage Drive

Charms appear click the Search ()

Getting Started

Recovering the Internal Storage Drive

The TOSHIBA Recovery Media Creator dialog box displays.

(Sample Image) TOSHIBA Recovery Media Creator dialog box

2 Select DVD or USB Flash from the drop-down list, depending

on the type of external media you want to use.

3 Check the “Information” area of the dialog box to determine

the number of DVDs you will need and/or the minimum amount of storage space required for copying your system’s recovery files to USB flash drive(s).

4 Do one of the following:

❖ If you are copying files to DVD, insert a blank DVD into

the optical disc drive.

❖ If you are copying files to a USB flash drive, connect a

USB flash drive of the required minimum capacity (as specified in the TOSHIBA Recovery Media Creator utility) to your computer.

All information stored on your DVDs or USB flash drive(s) will be erased during the process of creating the recovery media. Be sure to save the information stored on your external media to another storage device before executing this procedure, or use blank media.

5 Click the Create button in the TOSHIBA Recovery Media

Creator utility dialog box.

6 Follow the on-screen prompts to complete the copy process.

Recovering the Internal Storage Drive

NOTE

If you are copying the recovery files to DVDs, be sure to label each DVD in the set sequentially (for example, “1 of 3,” “2 of 3,” etc.), so that you will know in which order to insert the discs during recovery.

For information on using the Recovery media you have created with the preceding steps, see “Restoring from recovery media” on

page 43.

Restoring from recovery media

The recovery process deletes information stored on the internal storage drive. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 60).

If you have created recovery media for your system, you can restore your system from such media, if necessary. For example, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery media. For instructions on creating recovery media, see “Creating recovery

media” on page 41.

Getting Started

To recover your internal storage drive from recovery media:

1 Make sure your computer is turned off.

2 Do one of the following:

❖ If your recovery files are on DVDs, insert the first recovery

DVD into your optical disc drive.

❖ If your recovery files are on a USB flash drive, connect the

USB flash drive to your computer.

3 Press and hold the

power button.

The Boot menu displays.

F12 key immediately after pressing the

or another backup program. For

Getting Started

Recovering the Internal Storage Drive

4 Using the arrow keys, select the DVD option or the USB Flash

option, depending on which type of media you are using, and then press the

5 A warning screen appears, stating that when the recovery is

executed all data on your internal storage drive will be deleted and rewritten. Click Ye s to continue.

6 Follow the on-screen instructions to complete the recovery

process.

When the process is complete, a message displays indicating that the drive has been recovered.

7 Click Finish to restart the computer.

ENTER key.

Refresh your PC (with user’s data)

Using “Refresh your PC” recovers your internal storage drive to factory default state and attempts to save your data. Toshiba does not guarantee successful data back-up. Please make a complete back up of your data to external media before executing the recovery. For more information, see “Backing up your work” on page 60.

You can recover the factory default software (refresh your PC), while the computer will attempt to back up your data using the utilities stored on your computer’s internal storage drive:

TECHNICAL NOTE: Your data will be copied into the backup folder. All of the data will be moved to this folder during the recovery process, however the current directory structure will be retained.

1 From the Start or Desktop screen, move your pointer over the

upper or lower right corner of the screen.

2 When the Windows

Charm.

Charms appear click the Settings ()

Getting Started

Recovering the Internal Storage Drive

3 Click Change PC Settings.

The PC settings window appears.

(Sample Image) PC settings screen

4 Click General.

5 Scroll down to “Refresh your PC without affecting your files,”

and click Get Started.

The “Refresh your PC” screen appears.

(Sample Image) Refresh your PC screen

Toshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 60).

Getting Started

Recovering the Internal Storage Drive

6 Click the Next button to begin.

The “Ready to refresh your PC” screen appears.

(Sample Image) Ready to refresh your PC screen

You will be prompted to refresh your system.

7 Click the Refresh button.

8 Your system will restart.

The “Refreshing your PC” window appears. When the process is complete your system will reboot your Windows system.

operating

Reset your PC

1 From the Start or Desktop screen, move your pointer over the

2 When the Windows

The recovery process deletes information stored on the internal storage drive. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 60).

upper or lower right corner of the screen.

Charms appear click the Settings ()

Charm.

Getting Started

Recovering the Internal Storage Drive

3 Click Change PC Settings.

The PC settings window appears.

(Sample Image) PC settings screen

4 Click General.

5 Scroll down to “Remove everything and reinstall Windows,”

and click Get Started.

The “Reset your PC” screen appears.

(Sample Image) Reset your PC screen

Getting Started

Recovering the Internal Storage Drive

6 Click the Next button.

The “Do you want to fully clean your drive” screen appears.

(Sample Image) Do you want to fully clean your drive screen

7 Select one of the following options:

❖ Just remove my files

❖ Fully clean the drive

The “Ready to reset your PC” screen appears.

(Sample Image) Ready to reset your PC screen

8 Click the Reset button.

The “Resetting your PC” window appears. When the process is complete your system will reboot your Windows system.

operating

Recovering the Internal Storage Drive

NOTE

Search field

Selecting the “Fully clean the drive” option may take several hours.

Installing drivers and applications

The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer.

To reinstall drivers and applications:

1 From the Start screen begin typing TOSHIBA Application

Installer and click your selection, or if you are in the Desktop,

move your pointer over the upper or lower right corner of the screen. When the Windows ( ) Charm and, in the Search field, type TOSHIBA Application Installer. In the list that above, click your selection.

Getting Started

Charms appear click the Search

(Sample Image) Installing drivers and applications

2 Click Next.

3 Click the item you want to install.

4 Click Install.

5 Follow the on-screen prompts to complete the installation

process.

NOTE

HDMI™ In port

Getting Started

Connecting an external device

You can easily attach an external device to your computer.

To do this:

1 Read the directions that came with the device to see if you first

need to install new software.

2 Connect the device’s video or USB cable to the port on the

computer and to the device.

3 Connect the device’s power cable to a live electrical outlet (if

applicable).

4 Turn on the external device (if applicable).

Your computer may automatically detect the external device.

Using external display devices

Your computer comes with a built-in display, but you can also connect the following types of external display devices to the video ports described below:

Using the HDMI™ In port

Your computer comes with an HDMI™ In port, allowing you to connect to a video gaming console or DVD player.

Locate the HDMI™ In port on the Quick Start Card that shipped with your computer.

(Sample Illustration) Video ports on back of computer

Customizing your computer’s settings

NOTE

Customizing your computer’s settings

There are several ways in which you can customize your computer to suit your particular requirements. You can go into your computer settings to make adjustments to your computer to suit your needs.

From the Start or Desktop screen, move your pointer over the upper or lower right corner of the screen. When the Windows appear, click the Settings ( ) Charm and then click Change PC Settings. Then choose a category you wish to change. Refer to your operating system documentation or Help and Support for details.

You may also wish to customize your power usage settings. For more information, see “Power Plans” on page 68. There are additional custom settings you can choose. See “Utilities” on

page 80.

Caring for your computer

This section gives tips on cleaning and moving your computer.

Please handle your computer carefully to avoid scratches and damage.

Getting Started

Charms

Cleaning the computer

Keep liquids, including cleaning fluid, out of the computer’s keyboard, speaker, and other openings. Never spray cleaner directly onto the computer and/or display. Never use harsh or caustic chemical products to clean the computer.

To keep your computer clean, gently wipe with a lightly dampened cloth.

Moving the computer

Before moving your computer to a new location, even across the room, make sure all drive activity has ended (the internal storage drive and optical disc drive indicator lights stop glowing) and all external peripheral cables are disconnected.

Before moving your computer, shut down the computer and disconnect the power cable/cord.

Getting Started

Caring for your computer

Using a computer lock

You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com.

(Sample Illustration) Computer lock cable

To secure the computer:

1 Wrap the cable through or around some part of a heavy object.

Make sure there is no way for a potential thief to slip the cable off the object.

2 Pass the locking end through the loop.

3 Insert the cable’s locking end into the security lock slot on your

computer, then engage the locking device.

The computer is now securely locked.

(Sample Illustration) Attaching security lock cable

Chapter 2

Learning the Basics

This chapter gives some computing tips and provides important information about basic features.

Computing tips

❖ Save your work frequently.

Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, you will lose all work since you last saved.

See “Saving your work” on page 59 for further information.

HINT: Some applications have an automatic save feature that can be activated. This feature saves your file to the internal storage drive at preset intervals. See your software documentation for details.

❖ Back up your files to external media on a regular basis. Label

the backup copies clearly and store them in a safe place.

It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data on it unless you have a separate backup copy. For more information, see “Data and system configuration backup in the

Windows

operating system” on page 117.

NOTE

Scroll wheel

Battery light

Learning the Basics

Using the wireless mouse

❖ Use Error-checking and Disk Defragmenter regularly to check

and optimize disk space and improve performance.

❖ Scan all new files for viruses.

This precaution is especially important for files you receive via external media, email, or download from the Internet.

❖ Take frequent breaks to avoid repetitive-motion injuries and

eyestrain.

❖ Do not turn off the computer if a drive indicator light indicates

a drive is active.

Turning off the computer while it is reading from or writing to a disk may damage the disk, the drive, or both.

The Windows® operating system records information, such as your desktop setup, during its shutdown procedure. If you do not let the Windows new icon positions may be lost.

operating system shut down normally, details such as

Using the wireless mouse

Your computer comes with a wireless mouse. The wireless receiver comes installed on your computer.

(Sample Illustration) Mouse

Replacing the batteries

Battery cover

Mouse ON/OFF switch Connect button

Batteries are required to power the wireless mouse. The battery light glows red when the battery power is low.

To replace the batteries:

1 Save your work and turn the mouse upside down.

Learning the Basics

Using the wireless mouse

(Sample Illustration) Mouse underside

2 Slide the mouse ON/OFF switch on the underside to the OFF

position.

3 Slide the Battery cover off.

4 Always replace both batteries at the same time with fresh ones.

5 Replace the battery cover.

6 Slide the mouse ON/OFF switch to the ON position.

If a battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tape, on the electrode during transportation to avoid a possible short circuit, fire or electric shock. Failure to do so could possibly result in serious injury.

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Battery coverKeyboard ON/OFF switch

Learning the Basics

Using the wireless keyboard

Your computer comes with a wireless keyboard. The wireless receiver comes installed on your computer.

(Sample Illustration) Keyboard

Replacing the batteries

Batteries are required to power the wireless keyboard. The battery light glows red when the battery power is low.

To replace the batteries:

1 Save your work and turn the keyboard upside down.

(Sample Illustration) Keyboard underside

2 Slide the keyboard ON/OFF switch on the underside to the

OFF position.

3 Slide the Battery cover off.

4 Always replace both batteries at the same time with fresh ones.

5 Replace the battery cover.

6 Slide the keyboard ON/OFF switch to the ON position.

NOTE

Keyboard functions

Your computer’s keyboard contains character keys, control keys, function keys, and special Windows

To capture a print screen of the entire screen, press the

Fn + PRTSC key.

Learning the Basics

Using the wireless keyboard

keys.

(Sample Illustration) PRTSC key on the keyboard

Ctrl, Fn, and Alt keys

(Sample Illustration) Ctrl, Fn, and Alt keys

The

Ctrl, Fn, and Alt keys do different things depending on the

application you are using. For more information, see your application documentation.

Function keys

The function keys (not to be confused with the Fn key) are the 12 keys at the top of the keyboard.

(Sample Illustration) Function keys

Application key

Windows

key

Learning the Basics

Touch screen

Special Windows® keys

(Sample Illustration) Special Windows® keys

Your computer’s keyboard has one key and one button that have special functions in Windows

❖ Windows

last app opened on the Start screen. For more information refer to the Help & Support, or see “Exploring the Start screen” on

page 70

❖ Application key—Has a similar function as the secondary

mouse button

key—Toggles between the Desktop screen and the

Touch screen

(Available on certain models.)

Your computer may be enabled with a touch screen feature.

Starting an app

To Start an app on the Start screen, move your pointer over the appropriate tile and click to open.

To Start an app from the Desktop, move your pointer over the upper or lower right corner of the screen. When the Windows slide out from the right, click the Start ( ) charm.

Starting an app from the Start screen

To Start an app on the Start screen, move the pointer to the appropriate tile and click to open.

To Start an app using the Search function, move the pointer over the upper or lower right corner of the screen. When the Windows charms slide out from the right, click the Search ( ) Charm. The apps screen appears with the available system apps to choose from or you can enter your search in the search field.

Charms

Learning the Basics

Saving your work

Below is an example using the Search field to start an app:

1 move the pointer to the upper or lower right corner of the

screen. When the Windows () Charm.

Charms appear click the Search

(Sample Image) Searching for apps

2 Start typing the app’s name in the Search field.

As you type, all matching files and apps are displayed.

3 Click the app you wish to open.

Saving your work

Before you turn off the computer using the Shut down command, save your work on the internal storage drive, external media, flash media, or optical disc. This is one of the most important rules of computing.

Many applications offer a feature that saves documents at regular intervals. Check your application’s documentation to see if it has an automatic save feature.

NOTE

Learning the Basics

Backing up your work

Back up all the files you create in case something happens to your computer. You can back up your files to different types of media such as CDs, DVDs, external storage media, or to a network, if available.

To back up several files at one time, use the Microsoft file recovery application preinstalled on the computer’s internal storage drive. Also see “Backing up your data or your entire

computer with the Windows

HINT: Backing up all the files on your internal storage drive may take a considerable amount of time and multiple CDs/DVDs. You may prefer to use a high-capacity backup system, such as an external hard drive.

Using the optical disc drive

Optical storage is a popular medium for software, music, and video. Digital versatile discs or Blu-ray™ Discs provide a significant increase in data storage and support features that were not available on previous video platforms. These features include wide-screen movies, multiple language tracks, digital surround sound, multiple camera angles, and interactive menus.

Windows®

operating system” on page 119.

TECHNICAL NOTE: Your optical disc drive is set to play region 1 (North America) for DVD-ROMs or BD-ROMs, depending on the type of drive. If you play a DVD or Blu-ray Disc™ from another region, the drive will automatically change to play in the format of the other region. The drive will allow you to change regions four times. On the fourth change, the region will be “locked in.” That is, the drive will only play DVDs and Blu-ray™ Discs from that last region. Note that changing from region 1 to region 2 and back to region 1 is counted as two changes.

When viewing DVD and Blu-ray Disc™ movies use the DVD or Blu-ray Disc™ player software that came with your computer.

Viewing Blu-ray Disc™ movies

NOTE

Drive in-use indicator light Eject button Manual eject hole

Your system may come with a Blu-ray Disc™ drive. Due to differences between High Definition and previous viewing capabilities, consider the following:

❖ Some Blu-ray Disc™ movies have online content that can be

accessed from the disc. To view this content, your computer must be connected to the Internet.

(Sample Image) Sound properties window

Learning the Basics

Using the optical disc drive

❖ If you want to use the internal speakers, click the Speakers tab

and click Set Default.

❖ Use the arrow keys on your keyboard to navigate within the

Blu-ray Disc™ player console.

Use of a mouse is not supported within the Blu-ray Disc™ player.

Optical disc drive components

The optical disc drive is located on the side of the computer.

Your optical disc drive may look like this:

(Sample Illustration) Optical disc drive

Drive in-use indicator light—Indicates when the drive is in use.

Learning the Basics

Using the optical disc drive

Eject button—Press to release the disc tray.

Do not press the eject button or turn off the computer while the drive in-use indicator light is glowing. Doing so could damage the disc or the drive.

When the disc tray is open, be careful not to touch the lens or the area around it. Doing so could cause the drive to malfunction.

Manual eject hole—Use if you need to release the disc tray when the power is off. Use a straightened paper clip or other narrow object to press the manual eject button located inside the hole.

Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it.

Inserting an optical disc

To insert an optical disc into the drive:

1 Make sure the computer is turned on.

The drive will not open if the computer’s power is off.

2 Make sure the drive’s in-use indicator light is off.

3 Press the drive’s eject button.

The disc tray slides partially out of the drive.

4 Grasp the tray and pull it fully open.

(Sample Illustration) Drive tray fully extended

5 Hold the disc by its edges and check that it is free of dust.

If the disc is dusty, clean it with a clean dry cloth.

Learning the Basics

Using the optical disc drive

6 Place the disc carefully in the disc tray, label side out.

(Sample Illustration) Positioning the disc in the drive

7 Gently press the disc onto the center spindle until it clicks into

place.

Handle DVDs, Blu-ray™ Discs and CDs carefully, making contact only with the center hole and edge. Do not touch the surface of the disc. Do not stack discs. If you incorrectly handle the discs, you could lose data.

8 Make sure the disc is completely on the spindle and is lying flat

against the tray.

If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance.

9 Push the disc tray in by pressing gently on the center of the tray

until it clicks into place.

You are ready to use the disc.

Playing optical media

If you insert an optical disc into the optical disc drive and the Auto-Run feature does not automatically start your disc, try launching the optical disc manually. To do this, follow these steps:

1 Press the ( ) +

E keys.

NOTE

Learning the Basics

Using the optical disc drive

2 Double-click the optical disc drive icon.

The drive will run the optical disc.

If your disc does not run using this method, try using an application that is associated with the media on the disc. For example, if it is a music CD, open Windows Media then play the CD. For other types of media, use the associated software to open the files on the disc.

Recording optical media

Depending on the configuration, your computer may come with an optical disc drive that allows you to:

❖ Play pre-recorded and recorded optical media.

❖ Read/write data and multi-media files to recordable optical

media.

For more information regarding supported optical media formats please refer to your computer’s detailed specifications at

support.toshiba.com.

Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical disc drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or optical media recorders. Additionally, certain optical media recorded on your optical disc drive may not play back or operate properly on other computers or optical media players. These problems are not due to any defect in your Toshiba computer or optical disc drive. Please refer to your computer's product specification for listing of specific format compatibilities.

Copy protection technology may also prevent or limit recording or viewing of certain optical media.

Player and use it to select and

For details on how to use the software, please refer to the respective Online Help menus.

Toshiba’s online resources

Removing a disc with the computer on

To remove an optical disc with the computer turned on:

1 Press the eject button on the drive.

Do not press the eject button while the drive in-use indicator light is glowing. Doing so could damage the disc or the drive.

Also, if the disc is still spinning when you open the disc tray, wait for it to stop spinning before you remove it.

2 Pull the tray out until it is fully open, remove the disc, and

place it in its protective cover.

3 Gently press the tray in to close it.

Removing a disc with the computer off

To remove a disc with the computer turned off:

1 Insert a slender object, such as a straightened paper clip, into

the manual eject hole.

The disc tray slides partially out of the drive.

Learning the Basics

Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it.

2 Pull the tray out until it is fully open, remove the disc, and

place it in its protective cover.

3 Gently press the tray in to close it.

Toshiba’s online resources

Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades. For more information, see “Contacting Toshiba”

on page 122.

Chapter 3

Computing

Toshiba’s energy-saver design

Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features that enhance its energy efficiency.

Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer periods.

Power management

Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance.

Changes to these settings may result in system performance or stability issues. Users who are not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba’s Customer Support Center.

Charging the RTC battery

NOTE

Your computer has an internal real-time clock (RTC) battery. The RTC battery powers the System Time Clock and BIOS memory used to store your computer’s configuration settings. When fully charged, it maintains this information for up to a month when the computer is powered off.

The RTC battery may have become completely discharged while your computer was shipped, resulting in a CMOS error message during startup. The error message may vary by computer model.

Depending on your system, the RTC battery may only charge while the computer is turned on.

To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours.

It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date or stop working.

When Hibernation mode is enabled and the RTC battery is completely discharged, a warning prompts you to reset the real-time clock.

Computing

Charging the RTC battery

The computer can be used while the RTC battery is being charged, although the charging status of the RTC battery cannot be monitored.

NOTE

Computing

Power Plans

You can choose a predefined Power Plan or select your own combination of power options. To do this:

1 While on the desktop, press the Windows

click Power Options.

(Sample Image) Windows

Power Options window

() key + X, then

2 Select an appropriate plan for your work environment or create

your own custom plan.

3 Click Create a power plan in the left pane to set up a new

plan.

To edit a plan or to edit advanced settings, continue to the following steps.

4 Click Change plan settings to choose the plan you want to

edit.

This screen allows you to change basic settings.

5 Click Change advanced power settings to access settings for

internal storage drive power save time, etc.

You can click the plus signs to expand each item and to see what settings are available for each item.

6 Click OK to save the plan changes you have performed.

By default the two power plans eco and Balanced are satisfactory for most people and do not need to be edited.

Using the eco power plan

This computer is equipped with the eco power plan. Operating the computer with this power plan enabled reduces electrical power consumption by slightly lowering system performance. For example, when this power plan is enabled, the brightness of the display is reduced and the interval before Sleep mode takes effect is shortened. To enable or disable the eco power plan, see “Power

Plans” on page 68.

The eco Utility power plan by tracking real-time power consumption and accumulated savings over time. To learn how to access the utility, see “eco Utility

For more information on the TOSHIBA eco power plan, see the Help file in the eco Utility

monitors your power savings from using the eco

” on page 85.

Computing

Using the eco power plan

window.

Chapter 4

Exploring Your Computer’s Features

In this chapter, you will explore some of the special features of your computer.

Exploring the Start screen

The Start screen is the launching pad for everything you can do in the Windows access everything from your favorite apps and Web sites to your contacts and other important information.

When you move the pointer over the upper or lower right corner of your screen, a list of Charms will slide out from the right. These Charms perform various commands, including basics tasks like turning off the power and advanced PC settings.

You can go to the Start screen by clicking the Start charm (see

“Charms” on page 71). You can also use the Windows

your keyboard or on the LCD screen to go to Start screen. For detailed information, please refer to the Windows Help and Support.

By clicking on the Desktop tile from the Start screen, you will find the Windows

operating system, providing new and easy ways to

key ( ) on

settings and features you are most familiar with.

Exploring Your Computer’s Features

App tiles

Exploring the Start screen

Charms

For detailed information on the new Windows 8 functionality, refer to the Windows

(Sample Image) Windows

Use the Windows® Charms to start apps, find documents, set up system components, and perform most other computing tasks.

By swiping in from the right edge (only for touch screen models) or pointing the mouse pointer to the upper or lower right corner of your screen, you will find a list of charms: Search, Share, Start,

Devices and Settings.

Search—This charm allows you to search for most anything you

need to locate on your computer. It can help you find apps, documents, photos, and your favorite music.

Share—This charm allows you to share music and photos with your favorite social Web sites.

Start—This charm allows you to view all of the available apps downloaded to your system.

Devices—This charm allows you to manage your hardware devices.

Settings—This charm allows you to manage your system settings.

Help and Support.

Start screen

Taskbar

Icons

Notification area

Notifications

Exploring Your Computer’s Features

Exploring the desktop

Tiles

Tiles can be accessed and launched from the Start screen.

Typical Start screen tiles are the Desktop tile and Mail tile, as well as tiles representing all other applications downloaded to your system.

Exploring the desktop

You can use its features to start applications, find documents, set up system components, and perform most other computing tasks.

HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change in the functionality of your system.

Finding your way around the desktop

Your computer’s desktop includes several standard features: icons, taskbar, Notification area, notifications, and background pattern.

(Sample Image) Windows® Desktop screen

Icons

An icon represents a folder, file, or application that can be quickly activated by double-clicking the icon.

You can create a new desktop icon for any folder, file, or program by dragging the element’s icon from its location in a window to the desktop area.

Exploring Your Computer’s Features

NOTE

Exploring the desktop

You may see various icons displayed on your system desktop, for example:

Recycle Bin – Holds files you have deleted. You may be able to retrieve these files until you empty the Recycle Bin.

❖ TECHNICAL NOTE: If you delete a large number of files or very

large files from the internal storage drive, there may be insufficient space available in the Recycle Bin to hold these files. In this case, Windows delete the file(s) or cancel the deletion.

❖ If you delete a file (of any size) from an external media or flash

media, it does not go into the Recycle Bin. The file is permanently deleted.

❖ Permanently deleted files cannot be recovered from the Recycle

Bin. For more information on the Recycle Bin, see Windows Help.

If you place the pointer over an icon, a popup description of the file contents appears.

will prompt you to either permanently

online

Your desktop may contain other icons depending on your configuration. Refer to the Windows information on each icon and how to use it, or see “Help file” on

page 125.

online Help for more specific

Taskbar

Each time you open an application, a button associated with that application appears on the taskbar. With some applications, a button appears on the taskbar for each document or window you open. You can use these buttons to quickly switch between the applications or windows.

To make an application or window the currently active one, click the associated taskbar button.

Notification area

The Notification area displays icons of tasks or applications that run continuously in the background and displays notifications. To learn more about each task, position the pointer over the icon for a few moments and a short description of the task appears.

Exploring Your Computer’s Features

Windows® Store

Typical tasks in the Notification area are Current time, Power usage mode, network connectivity status, and speaker volume.

To activate a specific task, click the appropriate Notification area icon.

Notifications

There are many types of notifications you can employ to help you with the many tasks you perform every day.

User experience notifications can be set for toast, tile, badge, and raw notifications.

Toast notifications—Designed for time-sensitive delivery of personalized content, such as an instant message from a friend.

Tile notifications—Used by applications that are not currently running with an at-a-glance characteristic, giving you a quick preview of the subject line of your latest email or the current weather conditions.

Badge notifications—A specialized type of tile notification (shown on the Start screen tile) using glyphs to indicate the number of applications that have updates available or the status of a running application.

Raw notifications—These run a background task on behalf of an application while that application is not running in order to make available the latest content, such as an online newspaper.

Windows® Store

Although many applications will be pre-installed or built-in to your computer, you will also have the ability to download many other applications with the click of your mouse.

In the Windows apps, all grouped into easy to find categories.

Store you can search for and browse thousands of

Setting up for communications

To connect to the Internet, you need:

❖ A browser or communications application

❖ An Internet Service Provider (ISP) or online service if you plan

to use the Internet

❖ A way to connect to the ISP (for example Wi-Fi

broadband connection, etc.)

/ LAN /

Exploring Your Computer’s Features

NOTE

Exploring audio features

Using Wireless LAN connectivity

Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited.

Your system may come with an optional wireless LAN module. This is a technology that expands wireless communication beyond networking equipment, and can connect many different kinds of electronic devices without the need for cables.

For information on how to set up a wireless connection, refer to your wireless networking device documentation or your network administrator.

To enable or disable wireless communication, use the F12 key. For more information see “TOSHIBA Function Keys” on page 124.

For help with common Wi-Fi

networking problems” on page 114.

networking problems, see “Wireless

Connecting your computer to a network

You can connect your computer to a network to increase its capabilities and functionality using one of its communication ports.

Accessing a network

To access a network, connect an Ethernet cable to the Network port (RJ45) on your computer. For specific information about connecting to the network, consult your network administrator. Many hotels, airports, and offices offer Wi-Fi

Exploring audio features

You can use your computer to record sounds using the computer’s internal microphone (available on certain models) or an optional external microphone. You can listen to sound files or audio CDs using the built-in speakers, headphones, or external speakers.

access.

Start Recording/Stop Recording button

Exploring Your Computer’s Features

Exploring audio features

Recording sounds

You may record sounds using the computer’s internal microphone (available on certain models) or by connecting an optional external microphone.

Using a microphone

1 If you want to use an external microphone, connect it to the

computer.

2 From the Start screen begin typing Sound Recorder and click

your selection, or if you are in the Desktop, move your pointer over the upper or lower right corner of the screen. When the Windows the Search field, type Sound Recorder.

Charms appear click the Search ( ) charm and, in

(Sample Image) Sound Recorder screen

3 Click the Start Recording button.

4 Speak normally into the microphone.

5 When you have finished recording, click the Stop Recording

button.

The Save As dialog box appears.

6 To save the file, type a file name, and then click Save.

Using external speakers or headphones

Your computer is equipped with a full stereo sound system with internal speakers. Instead of using the internal speakers, you can connect headphones or a pair of external stereo speakers.

Before putting on headphones to listen, turn the volume down. Do not set the volume too high when using headphones. Continuous exposure to loud sound can harm your hearing.

TECHNICAL NOTE: When using amplified speakers, use speakers that require an external power source. Other types of speakers will be inadequate to produce sound from the computer.

Exploring Your Computer’s Features

NOTE

Using the Web Camera

To play back sound files through external speakers or headphones:

1 Locate the headphone jack on the computer.

2 Using any necessary adapters, plug the cable from the

headphones or external speakers into the headphone jack.

The headphone jack requires a 16-ohm stereo mini connector.

To adjust the volume:

❖ For external speakers, use the volume controls on each speaker.

❖ For headphones, use the computer’s volume control.

Using the Web Camera

(Available on certain models.)

Your computer may come with a built-in Web Camera. With this Web Camera you can do the following:

❖ Take pictures and record videos with your computer

❖ Chat with others and have them see you while using instant

messaging (IM) applications

❖ Have video conference calls

To email, instant message or video conference, you must be connected to the Internet.

Depending on your computer model, the process of sending email, taking pictures or recording video messages may vary.

To access the Web Camera, click the Camera tile on the Start screen. The Web Camera indicator light glows when the Web Camera is active.

When the Web camera is not active the indicator light is off.

Using the Memory card reader

(Available on certain models.)

The Memory card reader supports the use of Secure Digital™ (SD™ / SDHC / SDXC), or MMC These media can be used with a variety of digital products: digital music players, cellular phones, PDAs, digital cameras, digital video camcorders, etc.

(MultiMediaCard®) media.

NOTE

Exploring Your Computer’s Features

Using the Memory card reader

To use a micro or mini SD™ Card, an SD™ adapter is required.

The Memory card reader may also support other types of media.

Do not use the Copy Disk function for this type of media. To copy data from one media to another, use the drag-and-drop feature of the Windows® operating system.

Inserting memory media

The following instructions apply to all types of supported media devices.

1 Turn the media so that the contacts (metal areas) are face down.

2 Push the media into the adapter until it locks in place.

(Sample Illustration) Inserting memory media

When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data.

Removing memory media

1 If you are not currently on the Desktop, choose the Desktop

tile on the Start screen, otherwise skip to step 2.

2 Prepare the card for removal by clicking on the Show hidden

icons button ( ), if necessary, in the Notification area and then selecting the Safely Remove Hardware and Eject Media icon.

Exploring Your Computer’s Features

Toshiba remote control

3 Highlight, and then click the item you would like to eject.

If the system is unable to prepare the media for safe removal, a message will tell you to try again later. If the media can be removed now, the system displays Safe to Remove Hardware. If the computer has a spring-loaded adapter slot, see step 4; otherwise, skip to step 5.

4 Gently press the card inward to release it.

The card pops out slightly.

5 Grasp the card and pull it straight out.

(Sample Illustration) Removing memory media

Do not remove memory media while data is being written or read. Even when the Windows to the media might still be in progress and your data could be destroyed. Wait for the indicator light to go out.

Toshiba remote control

(Available on certain models.)

Your computer may have shipped with a remote control. You can use your Toshiba remote control to play music and videos, to view pictures, and to watch television applications.

The remote control helps you navigate media windows on your computer just as a cable TV remote control navigates cable TV options or controls the playback of a video.

To begin using your remote control:

❖ Point the remote control at the remote control sensor. The

remote control sensor is located on the front of your computer. Make sure there is nothing blocking the path between your remote control and the remote control sensor.

message “copying...” disappears, writing

Chapter 5

NOTE

Utilities

Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this chapter.

The utilities described in this chapter, and the icons shown in the sample images are applicable only if the related utility is available on your system.

❖ Desktop Assist

❖ eco Utility

❖ Supervisor password

❖ User password

❖ System Settings

❖ Sleep and Charge

❖ TOSHIBA function key

❖ PC Diagnostic Tool Utility

❖ PC Health Monitor

❖ Recovery Media Creator

❖ Service Station

❖ TOSHIBA Application Installer

Desktop Assist

The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings.

To access Desktop Assist from the Start screen begin typing

Desktop Assist, or while in the Desktop screen double-click the Desktop Assist icon.

The Desktop Assist window appears.

Utilities

Desktop Assist

(Sample Image) Desktop Assist window

The Desktop Assist offers several options:

❖ Media & Entertainment

❖ Tools & Utilities

❖ Support & Recovery

Media & Entertainment

Utilities

Desktop Assist

The feature available in this category is TOSHIBA Video Player

(Sample Image) Desktop Assist window – Media & Entertainment tab

Tools & Utilities

The features that may be available in this category are:

❖ eco Utility

❖ Supervisor password

❖ System Settings

❖ TOSHIBA function key

❖ User password

Utilities

Desktop Assist

(Sample Image) Desktop Assist window – Tools & Utilities tab

Utilities

Desktop Assist

Support & Recovery

The features that may be available in this category are:

❖ PC Diagnostic Tool Utility

❖ PC Health Monitor

❖ Recovery Media Creator

❖ Service Station

❖ TOSHIBA Application Installer

❖ User’s Guide

(Sample Image) Desktop Assist window – Support & Recovery tab

eco Utility®

The eco Utility® monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time.

To access the eco Utility

1 From the Start screen begin typing eco Utility, or while in the

2 Click Tools & Utilities.

3 Click eco Utility.

The eco Utility

Utilities

eco Utility

Desktop screen double-click the Desktop Assist icon.

window appears.

(Sample Image) eco Utility

4 To activate the eco power plan, select eco Mode on the left

side.

5 Click the eco Mode button.

6 Click Close.

For more information on the eco power plan and utility, click the Help button at the bottom of the window.

window

Utilities

Setting passwords

Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can work on your computer again.

TOSHIBA supports several types of passwords on your computer:

❖ A supervisor password—Prohibits unauthorized users from

accessing certain functions such as System Settings. This is useful if more than one person uses the computer.

❖ A user password—Prevents unauthorized users from starting

the computer.

When setting up passwords, keep the following in mind:

❖ The supervisor password must be set before the user password,

or the user password must be deleted and then re-entered after the supervisor password is set.

❖ The user password can be set up under the supervisor

password.

Using a supervisor password

A supervisor password prevents other users from changing hardware configuration options.

Setting a supervisor password

If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it.

TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.

To set a supervisor password:

1 To access Supervisor Password from the Start screen begin

typing Supervisor Password, or while in the Desktop screen double-click the Desktop Assist icon.

2 Click Tools & Utilities.

Utilities

NOTE

Setting passwords

3 Click Supervisor Password.

(Sample Image) Supervisor Password tab

4 Click Set.

5 Enter your password, and then enter it again to verify it.

6 Click Set.

Under User Policy, this option may or may not ask for password verification.

7 Click OK to save your password as a text file.

8 Click Save.

9 Click OK.

Deleting a supervisor password

To delete a supervisor password:

1 To access Supervisor Password from the Start screen begin

typing Supervisor Password, or while in the Desktop screen double-click the Desktop Assist icon.

2 Click Tools & Utilities.

3 Click the Supervisor Password icon.

A pop-up screen appears asking for a password.

4 Enter your password.

Utilities

Setting passwords

5 Click Delete.

An authority verification pop-up screen appears.

6 Click Delete.

7 Enter the password, and then click Verify.

8 Click OK to exit.

Using a user password

A user password provides power-on password protection.

Setting a user password

If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it.

OSHIBA is not responsible for any losses that may occur to you, your

organization or others as a result of the inability to access your computer.

To register a password for the power-on password functions:

1 To access User Password from the Start screen begin typing

User Password, or while in the Desktop screen double-click the Desktop Assist icon.

2 Click Tools & Utilities.

3 Click the User Password icon.

4 Click Set.

5 Enter your password, and then enter it again to verify.

6 Click Set.

7 Click OK to save your password as a text file.

8 Click Save.

9 Click OK.

Deleting a user password

To cancel the power-on password function:

1 To access User Password from the Start screen, begin typing

User Password, or while in the Desktop screen double-click the Desktop Assist icon.

2 Click Tools & Utilities.

3 Click the User Password icon.

A pop-up screen appears asking for a password.

4 Enter your password.

5 Click Delete.

An authority verification pop-up screen appears.

6 Click Delete.

7 Enter the password, and then click Verify.

8 Click OK to exit.

Utilities

Setting passwords

NOTE

Utilities

System Settings

System Settings is the TOSHIBA configuration management tool available through the Windows

1 To access System Settings from the Start screen begin typing

System Settings, or while in the Desktop screen double-click the Desktop Assist icon.

2 Click Tools & Utilities.

3 Click System Settings.

The System Settings screen appears.

operating system. To access it:

(Sample Image) System Settings screen – General tab options

The System Settings screen may have the following tabs:

❖ Boot—Allows you to change the sequence in which your

computer searches the drives for the operating system

❖ Boot Speed—Reduces the time needed for the BIOS to

initialize, using either the Fast or Normal settings.

❖ Display—This tab allows you to select the internal LCD

and/or external monitor when the computer boots up.

When the computer restarts, it remembers the last configuration. If data does not appear on the display you are using after starting in Sleep mode, press the ( ) + P keys to toggle the display.

❖ General—This tab allows you to view the current BIOS

version or change certain settings back to their default values.

❖ Keyboard—This tab allows you to set conditions for the

keyboard.

❖ LAN—This tab allows you to set networking functions.

❖ SATA—Allows you to set conditions for SATA.

❖ Sleep and Charge—Sets advanced features when the

computer is in sleep mode, hibernate mode, and shutdown state. See “Sleep and Charge” on page 91

❖ Button Setting—Allows you to customize the function

buttons, such as updating and assigning other applications to the function buttons.

❖ USB—Allows you to enable or disable the internal USB 3.0

controller.

Sleep and Charge

This utility displays whether the “USB Sleep and Charge function” is enabled or disabled and shows the position of the USB port that supports the “USB Sleep and Charge function.”

1 While in the Desktop screen, double-click the Desktop Assist

icon.

2 Click Tools & Utilities.

3 Click Sleep and Charge.

Utilities

Sleep and Charge

USB Sleep and Charge

Your computer can supply USB bus power (DC 5V) to the USB port even when the computer is in Sleep mode, Hibernation mode or shutdown state (powered off).

This function can only be used for the port that supports the USB Sleep and Charge function (hereinafter called “compatible port”).

Compatible ports are USB ports that have the ( ) symbol.

You can use the “USB Sleep and Charge function” to charge certain USB compatible external devices such as mobile phones or portable digital music players. However, the “USB Sleep and Charge function” may not work with certain external devices even if they are compliant with the USB specification. In those cases, power on the computer to charge the device.

NOTE

Utilities

Sleep and Charge

❖ When “USB Sleep and Charge function” is set to Enabled, USB

bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports. However, some external devices cannot be charged solely by supplying USB bus power (DC 5V). As for the specifications of the external devices, please contact the device manufacturer or check the specifications of the external devices thoroughly before use.

❖ Using the “USB Sleep and Charge function” to charge external

devices will take longer than charging the devices with their own chargers.

❖ External devices connected to the USB bus power (DC 5V)

function that interfaces with the power ON/OFF of the computer may always be in an operational state.

❖ When there is a current overflow of the external device connected

to the compatible port, USB bus power (DC 5V) supply may be stopped for safety reasons.

Metal paper clips or hair pins/clips will generate heat if they come into contact with USB ports. Do not allow USB ports to come into contact with metal products.

Enabling/Disabling USB Sleep and Charge

This utility can be used to enable or disable the USB Sleep and Charge function. To enable this function, select Enable. To disable this function, toggle the Enable button to the Disabled position.

Power supply mode settings

NOTE

Your computer may provide two different charging modes, to support various types of USB devices. If your computer provides more than one charging mode, the charging mode you should select depends on the USB device you want to charge. For example, Auto Mode, which is the default mode, will charge a wide variety of digital audio players. If your device does not charge in Auto Mode, try using Alternate Mode. To select a different charging mode, use the Power supply mode drop-down list in the utility.

Utilities

Sleep and Charge

(Sample Image) TOSHIBA Sleep Utility screen

With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you select. In those cases, disable USB Sleep and Charge in the utility and turn the computer on to charge the device, or use a different charging device.

NOTE

Utilities

TOSHIBA function key

Turns notifications for wireless status ON/OFF.

(Sample Image) Function Key

The TOSHIBA function key is disabled by default.

PC Diagnostic Tool Utility

NOTE

This utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the application for additional help.

The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem.

To use the TOSHIBA PC Diagnostic Tool utility:

1 To access PC Diagnostic Tool utility from the Start screen

begin typing PC Diagnostic Tool, or while in the Desktop screen double-click the Desktop Assist icon.

2 Click Tools & Utilities.

3 Click PC Diagnostic Tool.

The PC Diagnostic Tool window appears.

4 Click the Diagnostic Tool tab.

Utilities

PC Diagnostic Tool Utility

(Sample Image) TOSHIBA PC Diagnostic Tool window

5 Select the device(s) that you would like to test by clicking the

check box that appears to the left of the device.

Click the + (plus) and - (minus) symbols to expand and collapse the categories.

6 Click Start Diagnostics when you are ready to begin the tests.

Utilities

PC Health Monitor

The PC Health Monitor software application monitors computer system functions such as power consumption, the cooling system and the 3D Accelerometer (available on certain models). It alerts users to specific system conditions via pop-up messages. It also tracks the usage of the computer and related devices and logs service-relevant information on the computer's internal storage drive.

The collected information includes device operation time and number of actuations or status changes (e.g.: number of power button and sound volume, and USB information), date of initial system use, and also computer and device usage (e.g.: power settings, CPU, memory, and temperatures for various devices). The collected information is not limited to the examples specified here. The stored data uses a very small portion of the total hard disk capacity (approximately 3 MB or less per year).

This information is used to identify and provide a notification of system conditions that may affect the performance of your TOSHIBA computer. It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA may use this information for quality assurance analysis.

Subject to the use restrictions above, the data logged on the internal storage drive may be transferred to entities located outside of your country or region of residence (e.g., European Union). Those countries may or may not have the same data protection laws or data protection levels as required by your home country or region.

You may disable the PC Health Monitor at any time by uninstalling the software via the Windows automatically delete all collected information from the internal storage drive.

The PC Health Monitor software does not extend or modify TOSHIBA's obligations under its standard limited warranty in any way. TOSHIBA's standard limited warranty terms and limitations apply.

Fn key combination uses, AC adaptor, LCD, HDD,

Control Panel. Doing so will

Recovery Media Creator

The Recovery Media Creator utility enables you to create recovery media that can be used to return your system to its out-of-box state, if necessary. For detailed information on using the utility to create recovery media, see “Creating recovery media” on page 41.

Service Station

The Service Station helps you keep your new computer running at its best by notifying you when updated software, firmware, documentation or other information is available for your computer. The Service Station will alert you when updates are available, and you can then choose to install the updates if you wish.

Utilities

Recovery Media Creator

Utilities

TOSHIBA Application Installer

The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer.

To reinstall drivers and applications:

1 To access TOSHIBA Application Installer from the Start

screen begin typing Application Installer, or while in the Desktop screen double-click the Desktop Assist icon.

2 Click Support & Recovery.

3 Click TOSHIBA Application Installer.

The TOSHIBA Application Installer window appears.

4 Click Next.

(Sample Image) TOSHIBA Application Installer screen

5 Click the item you want to install.

(Sample Image) TOSHIBA Application Installer selection screen

6 Click Install, then follow the on-screen prompts to complete

the installation process.

Chapter 6

If Something Goes Wrong

Some problems you may encounter when using your computer are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software application.

This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter.

If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.

Problems that are easy to fix

Your application stops responding.

If you are working with an application that suddenly freezes all operations, chances are the application has stopped responding. You can exit the failed application without shutting down the operating system or closing other applications.

To close an application that has stopped responding:

1 Press

2 Click the Tas k Ma na g er tab.

Ctrl, Alt, and Del simultaneously (once).

The Windows

If an application has stopped responding, the words “not responding” appear beside its name in the list.

Security Menu appears.

100

If Something Goes Wrong

Problems when you turn on the computer

3 Select the application you want to close, then click End Task.

Closing the failed application should allow you to continue working. If it does not, continue with the next step.

4 Close the remaining applications one by one by selecting the

application name, then End Task.

Closing all applications should allow you to continue working. If it does not, power off your computer and then restart it.

Problems when you turn on the computer

These problems may occur when you turn on the power.

The computer will not start.

Make sure you attached the AC adaptor and power cord/cable properly.

Press and hold the power button for at least 10 seconds.

Check that the wall outlet is working by plugging in another device, such as a lamp.

Verify that the computer is on by looking at the ON/OFF indicator. If the indicator is glowing white, the computer is on. Also, try turning the computer off and then on.

Verify that the computer is receiving power from the external power source by looking at the ON/OFF light. If the indicator is glowing, the computer is connected to a live external power source.

The computer starts but when you press a key nothing happens.

Verify that the active application accepts text input. Try clicking your mouse on an area where you can type text and try typing again.

Your computer may be in Sleep mode and have a software or resource conflict. When this happens turning the power on returns you to the problem instead of restarting the system. To clear the condition, press computer via software, or follow the steps if your application stops responding (see “Problems that are easy to fix” on page 99).

The computer displays the WARNING RESUME FAILURE/Windows Error

Recovery – Windows did not shut down successfully

To continue, select Start Windows normally. If you performed a shutdown before this message was displayed, an application or driver may have prevented Windows

Data stored in the computer’s memory has been lost. Data stored in the computer’s internal storage drive may not be affected.

Ctrl, Alt, and Del simultaneously. Then shut down the

message.

from shutting down.

Toshiba LX815-D1310, LX835-D3340, LX835-D3360, LX835-D3380, LX835-D3300 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

LX800 Series User’s Guide

Contents

Introduction

This guide

Safety icons

Other icons used

Other documentation

Your computer’s features and specifications

Service options

Setting up a work environment

Precautions

Setting up your computer

Important information on your computer’s cooling fan

Connecting to a power source

Using the computer for the first time

Setting up your keyboard and mouse

Turning on the power

Registering your computer with Toshiba

Initial setup

Setting up your software

To Shut down your computer

To Restart your computer

To place your computer in Sleep mode

Adding optional external devices

Adding memory (optional)

Installing a memory module

Removing a memory module

Checking total memory

Recovering the Internal Storage Drive

Creating recovery media

Restoring from recovery media

Refresh your PC (with user’s data)

Reset your PC

Installing drivers and applications

Connecting an external device

Using external display devices

Using the HDMI™ In port

Customizing your computer’s settings

Caring for your computer

Cleaning the computer

Moving the computer

Using a computer lock

Computing tips

Using the wireless mouse

Replacing the batteries

Using the wireless keyboard

Replacing the batteries

Keyboard functions

Ctrl, Fn, and Alt keys

Function keys

Touch screen

Special Windows® keys

Starting an app

Starting an app from the Start screen

Saving your work

Backing up your work

Using the optical disc drive

Viewing Blu-ray Disc™ movies

Optical disc drive components

Inserting an optical disc

Playing optical media

Recording optical media

Toshiba’s online resources

Removing a disc with the computer on

Removing a disc with the computer off

Toshiba’s energy-saver design

Power management

Charging the RTC battery

Power Plans

Using the eco power plan

Exploring the Start screen

Charms

Exploring the desktop

Tiles

Finding your way around the desktop

Windows® Store