Toshiba Golden Gate Application Bulleti

Computer Telephony Integration

Application Bulletin

AB50-0005
April 1, 1997

4170110

Golden Gate® Pager Client/Server

using StrataLink

Golden Page Server and Send Page® for Microsoft® Windows® are client/server software
packages designed for accessing private or public alphanumeric paging services. Because
alphanumeric pagers allow letters to be entered, as well as numbers, access to these services
are normally provided to the Paging Service via a modem link from the desktop of the
dispatcher. Thus the dispatcher can easily enter any messages sent to the pager. Dial up
connections are most commonly used by numeri c page rs since only numbers can be di spl aye d
which are readily available from a DTMF type telephone.

Golden Page Server software allows for access to multiple paging services. Each pager can be
assigned to work with its corresponding public service or local limited distance pager service
such as provided by ServiceAlert
interface to automatically create paging messages to alert you whenever your phone rings. It
also keeps historical records of pages requested and sent. The local paging option eliminates
disruptive overhead audio paging and still provides the tools to reach one another efficiently.

The Golden Page Server defines the Paging Services, each using a modem (1200 Baud) or a
COM port for access. It al so def ines P age r ID’s along with common n ames of the u sers of ea ch
Pager, and a series of Clients (dispat chers) authorized to s end pages. Each clie nt PC wi ll have
the Send Page application configured for a shared file access operation over a LAN. The
application can be implemented on a Windows
shared directory access. The local pager option provided by ServiceAlert
1,000 pagers capable of 2,000 messages with a signal range of 1 to 2 miles, depending on the
surroundings.

®

. Golden Page, when used with StrataLink, provides an

for Workgroups or Windows 95 network with

®

supports up to

Application 1: PC Attendant as Send Page Client

This application works with the Toshi ba PC At te nda nt Console as a client (Se nd Page), giving
this critical position the ability to quickly notify people of a person waiting or a call pending.

Toshiba America Information Systems, Inc.

Telecommunication Systems Division

9740 Irvine Bl vd., Ir vin e, CA 92618-1697 [phone]

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Application 2: Executive Desktop

Using this applicati on at the des ktop with Strat aLink TAPI software pro vides a meth od to ha ve
Caller ID and time st amps placed on your pager messages. Another application allows for the
use of screen pops from your favorite contact manager. For example, while at your desk you
may use a screen pop option fo r call not if ication, or while a way fr om your desk, a del ay option
is available to automatically send the Caller ID to your pager. This provides the convenience
of identifying callers while in or out of your office.

Golden Gate Pager Installation Guidelines

The installation prog ram guides the instal lati on proce ss. You will need to select th e option for
installing both the Service Provider and StrataLink (Place StrataLink in the Startup Menu so
that it loads during power up of your PC. All other options should remain at the default
settings.)

➤ To install StrataLink to enable automatic paging

1. Insert Disk 1 of the TAPI Service Provider and StrataLink into the A: drive.

2. Select the Run... function and enter A:\SETUP.EXE

Golden Gate® Pager Client/Server using StrataLink

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➤ To install Golden Page Server and Send Page software

Follow the directions found with your Golden Page Server and Golden Page Send Page

➤

applications.

Golden Page Server is loaded into a PC that provides access to all users. That location must
install the “key” which defines the number of dispatchers (clients) allowed to use the Page
Server. The Send Page application is installed on PCs which need to send paging messages.

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Within the “Setup” item on the Main Menu is a method to configure the Page Services for
specific pager access. Within the “Client Users” tab on the dialog box screen shown above, a
list of clients or dispatchers are assigned. Each PC needing to send pages manually or
automatically will require a unique Client Name that matches one name in this list.

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➤ To install Send Page settings

for AutoPage operation

The main dialog box
screen for the Send Page
application is shown to
the right.

In the Setup main menu
are two options for
configuring the Send
Page application for the
AutoPage feature. The
first setting defines
operation Preferences,
while the second finds
the path for Send Page to locate the Page Server.

1. Within the Set Preferences dialog box below, turn off the Show Confirmation Msg so a
confirmation is not required before page transmission.

It is beneficial to automatically minimize the Page window when a page is sent manually.
This is not necessary for AutoPage functions.

AB50-0005

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2. Engage the “Hot Key” by clicking on the “Enabled” box.
This will give quick

key access when the
Send Page function
is needed. For easy
access when using
Windows 95, the
Send Page should be
always on the Task
Bar.

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3. To make the
connection to the
Page Server
function, select
Setup, Page Server.

This dialog box
allows for server
path selection and
for the entry of a
valid Client User
Name. Green lights
turn on whenever a
valid path and User
Name is found. Th is
in turn indicates if
the application is
running or not. See
your Golden Page
instructions for details

➤ To select and edit Actions in the DDE Execute String

Golden Gate® Pager Client/Server using StrataLink

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The action requir ed is se lecte d from the av ai labl e Actions within the lis t of pred efi ned acti ons.
For the Beep My Pager function, the DDE Execute String needs to be edited to indicate the
Pager to be accessed. Optionally, the message that displays in the pager can be modified.

Important!

In general, do not change other items in the action unless specifically instructed
to do so.

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1. Under the “DDE Execute String:” line in the above dialog box, to identify the pager to

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alert, change the MYPAGE R name to the Pa ger ID name progr ammed into the P age Serv er
Application.

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2. Optionally, modify the “Call From: &P,&N” message with any text and available tokens

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described in StrataLink. Enter the message within the quotation marks. Do not remove
these marks since the message must be within the ability of the pager to display.
Sometimes, a message that is too long will not display.

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Golden Gate® Pager Client/Server using StrataLink

➤ To enter the Trigger Rule( s) in StrataLink

1. Open StrataLink and select Setup, Trigger Rules.

2. Add a new Trigger
event as follows. If
not already defined:

The Trigger rule can

♦

be defined to occur
with or without
Caller ID.

A delay option is

♦

available to stop a
page, unless the call
continues ringing
after the delay
period.

The rule can be

♦

applied to an y button
defined in the DKT
TSPI Driver Setup or a specific line button.

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Note

Application Example:

For example, the pager will display “Call From: 205, Jerry” if the call were an internal call
from a station with Caller ID number 205 and the name of Jerry. When a call rings on the
button marked Pvt Line, then a message will be sent immediately to alert the pager with a
message “Call Pvt Line at 10:32”. You will thus be notified differently for each call type.

➤ Creating a unique message for the PVT Line

Sometimes, you may need to create a unique message for one line button.

➤

The Trigger Delay setting configures to tenth of a second increments. The default is
zero and may be changed on an as needed basis.

To do this, add a new Action identical to the BEEP MY PAGER Action, except it needs a
new “Action Name.” See below for details:

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Golden Gate® Pager Client/Server using StrataLink

The displayed mess age ca n b e edited to match the p rec edi ng dia log box. A new tr igg er rule is
needed to use this action. Note, the rule is written to use only the line button labeled “Pvr
Line.” This button was previously defined in the Driver Setup during configuration of the
telephone connected to this TAPI interface. The trigger rule is written to ensure that Caller ID
is not received on this line. These two rules will cause the pager to display anytime any line
rings and a Caller ID number is provided.

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