Toshiba GD-1270, GD-1160, GD-1210, GD-1250 User Manual

SERVICE HANDBOOK
FACSIMILE
GD-1210/1250/1270/1160/1260
File No. SHE060003G0 R060121A4600-TTEC Ver07_2011-12
Trademarks
The official name of Windows XP is Microsoft Windows XP Operating System.
Microsoft, Windows, Windows NT, Windows Vista and the brand names and product names of other Microsoft products are trademarks or registered trademarks of Microsoft Corporation in the U.S. and/or other countries.
Apple, AppleTalk, Macintosh, and Mac are trademarks of Apple Computer, Inc. in the U.S. and other countries.
PostScript is a trademark of Adobe Systems Incorporated.
NOVELL, NetWare, and NDS are trademarks or registered trademarks of Novell, Inc.
Molykote is a registered trademark of Dow Corning Corporation.
Other company names and product names in this manual are the trademarks of their respective companies.
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved
Under the copyright laws, this manual cannot be reproduced in any form without prior written permission of TOSHIBA TEC CORPORATION.
11/10
GENERAL PRECAUTIONS REGARDING THE SERVICE FOR GD-1210/1250/1270/1160/1260
The installation and service shall be done by a qualified service technician.
1) Transportation/Installation
- When transporting/installing the equipment, employ four persons and be sure to hold the posi-
tions as shown in the figure. The equipment is quite heavy and weighs approximately 120 kg (264.55 lb.), therefore pay full attention when handling it. (e-STUDIO2500c/3500c/3510c, e-STUDIO2330C/2820C/2830C/ 3520C/3530C/4520C, e-STUDIO2040C/2540C/3040C/3540C/4540C)
- When transporting/installing the equipment, employ two persons and be sure to hold the posi-
tions as shown in the figure. The equipment is quite heavy, and e-STUDIO205L/255/305 weighs approximately 57 kg (125.66lb.), and e-STUDIO355/455 weighs approximately 60 kg (132.28 lb.), therefore pay full attention when handling it. The equipment is quite heavy, and e­STUDIO206L/256/306 weighs approximately 58 kg (127.87 lb.), and e-STUDIO356/456 weighs approximately 61 kg (134.48 lb.), therefore pay full attention when handling it.
- When transporting/installing the equipment, employ four persons and be sure to move it by the
casters while lifting the stoppers. The equipment is quite heavy and weighs approximately 245 kg (540.12 lb), therefore pay full attention when handling it. (e-STUDIO5520C/6520C/6530C, e­STUDIO5540C/6540C/6550C)
- When transporting/installing the equipment, employ four persons and be sure to move it by the
casters while lifting the stoppers. The equipment is quite heavy and weighs approximately 202 kg (445.33 lb), therefore pay full attention when handling it. (e-STUDIO555/655/755/855,e­STUDIO556/656/756/856 )
- Be sure not to hold the movable parts or units (e.g. the control panel, ADU or RADF) when trans-
porting the equipment.
- Be sure to use a dedicated outlet with AC 110 V / 13.2 A, 115 V or 127 V / 12 A, 220-240 V / 8 A
for its power source.
- The equipment must be grounded for safety.
11/12
- Select a suitable place for installation. Avoid excessive heat, high humidity, dust, vibration and
direct sunlight.
- Provide proper ventilation since the equipment emits a slight amount of ozone.
- To insure adequate working space for the copying operation, keep a minimum clearance of 80
cm (32”) on the left, 80 cm (32”) on the right and 10 cm (4”) on the rear.
- The equipment shall be installed near the socket outlet and shall be accessible.
- Be sure to fix and plug in the power cable securely after the installation so that no one trips over
it.
2) General Precautions at Service
- Be sure to turn the power OFF and unplug the power cable during service (except for the service
should be done with the power turned ON).
- Unplug the power cable and clean the area around the prongs of the plug and socket outlet once
a year or more. A fire may occur when dust lies on this area.
- When the parts are disassembled, reassembly is the reverse of disassembly unless otherwise
noted in this manual or other related documents. Be careful not to install small parts such as screws, washers, pins, E-rings, star washers, harnesses in the wrong places.
- Basically, the equipment should not be operated with any parts removed or disassembled.
- The PC board must be stored in an anti-electrostatic bag and handled carefully using a wristband
since the ICs on it may be damaged due to static electricity.
Caution: Before using the wristband, unplug the power cable of the equipment and
make sure that there are no charged objects which are not insulated in the vicinity.
- Avoid expose to laser beam during service. This equipment uses a laser diode. Be sure not to
expose your eyes to the laser beam. Do not insert reflecting parts or tools such as a screwdriver on the laser beam path. Remove all reflecting metals such as watches, rings, etc. before starting service.
- Be sure not to touch high-temperature sections such as the exposure lamp, fuser unit, damp
heater and areas around them.
- Be sure not to touch high-voltage sections such as the chargers, transfer belt, 2nd transfer roller,
developer, high-voltage transformer, exposure lamp control inverter, inverter for the LCD back­light and power supply unit. Especially, the board of these components should not be touched since the electric charge may remain in the capacitors, etc. on them even after the power is turned OFF.
- Make sure that the equipment will not operate before touching potentially dangerous places (e.g.
rotating/operating sections such as gears, belts pulleys, fans and laser beam exit of the laser optical unit).
- Be careful when removing the covers since there might be the parts with very sharp edges
underneath.
- When servicing the equipment with the power turned ON, be sure not to touch live sections and
rotating/operating sections. Avoid exposing your eyes to laser beam.
- Use designated jigs and tools.
- Use recommended measuring instruments or equivalents.
- Return the equipment to the original state and check the operation when the service is finished.
- Be very careful to treat the touch panel gently and never hit it. Breaking the surface could cause
malfunctions.
3) Important Service Parts for Safety
- The breaker, door switch, fuse, thermostat, thermofuse, thermistor, batteries, IC-RAMs including
lithium batteries, etc. are particularly important for safety. Be sure to handle/install them properly. If these parts are short-circuited and their functions become ineffective, they may result in fatal accidents such as burnout. Do not allow a short-circuit and do not use the parts not recom­mended by Toshiba TEC Corporation.
4) Cautionary Labels
- During servicing, be sure to check the rating plate and cautionary labels such as “Unplug the
power cable during service”, “CAUTION. HOT”, “CAUTION. HIGH VOLTAGE”, “CAUTION. LASER BEAM”, etc. to see if there is any dirt on their surface and if they are properly stuck to the equipment.
5) Disposal of the Equipment, Supplies, Packing Materials, Used Batteries and IC-RAMs
- Regarding the recovery and disposal of the equipment, supplies, packing materials, used batter-
ies and IC-RAMs including lithium batteries, follow the relevant local regulations or rules.
6) When the option has been installed: When the EFI printer board has been installed, be sure to unplug the power cable before performing maintenance and inspection, otherwise troubles such as a communication error may occur.
Caution:
Dispose of used batteries and IC-RAMs including lithium batteries according to this manual.
Attention:
Se débarrasser de batteries et IC-RAMs usés y compris les batteries en lithium selon ce manuel.
Vorsicht:
Entsorgung der gebrauchten Batterien und IC-RAMs (inclusive der Lithium-Batterie) nach diesem Handbuch.

CONTENTS

GD-1210/1250/1270/116 0/1260
1. ERROR CODES ............................................................................................................1-1
1.1 Transmission/Reception Journal and Error Code List ......................................................... 1-1
1.2 Error Messages ................................................................................................................... 1-4
2. SELF-DIAGNOSIS MODE ............................................................................................ 2-1
2.1 Test Mode (03) .................................................................................................................... 2-2
2.2 Adjustment Mode (05) .........................................................................................................2-4
2.3 Setting Mode (08) ................................................................................................................ 2-6
2.4 Function Mode (13).............................................................................................................. 2-7
2.5 FAX Clearing Mode (1*)..................................................................................................... 2-61
3. TROUBLESHOOTING .................................................................................................. 3-1
3.1 Diagnosis Over Telephone .................................................................................................. 3-1
3.2 Recommend Flow Chart for Field Service ........................................................................... 3-2
3.3 Flow Chart for Recommended Telephone Screening.......................................................... 3-3
3.4 Error Analysis Flow.............................................................................................................. 3-6
3.4.1 Self-Diagnosis function............................................................................................. 3-6
3.4.2 Precautions for diagnosis ......................................................................................... 3-6
3.5 Fault Analysis ...................................................................................................................... 3-7
3.5.1 Power-ON is not possible ......................................................................................... 3-7
3.5.2 Original transport error for RADF ............................................................................. 3-7
3.5.3 Recording paper transport error ............................................................................... 3-7
3.5.4 Image trouble ........................................................................................................... 3-7
3.5.5 Communication error ................................................................................................ 3-8
3.6 Lists Required at Problem in the Field................................................................................. 3-9
3.6.1 List printing procedure .............................................................................................. 3-9
3.6.2 List printing procedure in the equipment with service UI ........................................ 3-15
3.7 Other Information Required for Error Analysis................................................................... 3-17
4. PRECAUTIONS FOR INSTALLATION OF FAX UNIT ................................................. 4-1
4.1 Installation of FAX Unit ........................................................................................................ 4-1
4.2 Country/Region Code ..........................................................................................................4-2
5. FIRMWARE UPDATING ............................................................................................... 5-1
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
1
CONTENTS
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved CONTENTS
2
1. ERROR CODES
2. SELF-DIAGNOSIS MODE
3. TROUBLESHOOTING
4. PRECAUTIONS FOR INSTALLATION OF FAX UNIT
5. FIRMWARE UPDATING
1
2
3
4
5

1. ERROR CODES

1.1 Transmission/Reception Journal and Error Code List

The transmission journal is shown below. The error code list and status code list are available in the fol­lowing pages. The reception journal is output in the same form.
TRANSMISSION JOURNAL TIME :MM-DD-YY TIME
TEL NO.1 : XXXXXXXXX
TEL NO.2 : XXXXXXXXX
NAME : X X X X X X X
NO. FILE NO. DATE TIMED DURATION PGS TO DEPT MODE STATUS
001 001 12.01 09:00 00:55 2 ABCDG 3 xxx OK xxxx
Status code
Error code
1
Fig. 1-1
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
1 - 1
ERROR CODES
1) Error code list If an error has occurred during communication, an error code is indicated below “STATUS” on the transmission/reception journal. Take the appropriate action referring to the following list.
Error code Content Situation and corrective action
0000 Normal
0012 Original jam Remove the jamming document and retransmit it.
0013 Door is open Close the doors securely and retransmit the document.
0020 Power failure A power failure occurred during transmission or reception, and
the transmission/reception data were lost. Attempt the trans­mission/reception again.
0030 Stop by paper jam during the
direct transmission
0033 Polling error Polling was not performed because the polling document was
0042 Memory full The memory became full a memory abnormality occurred dur-
0050 Line is busy Transmission is not made because the line is busy. Attempt
0053 Security mismatch in relay or mail
box transmission
00B0 Initial signal not detected NSF/DIS cannot be detected. Check the receiver and attempt
00B1 Terminal constants not compati-
ble
00B2 Reception of DCN (Phase B) DCN was received in the phase B.
00B3 DCS/DTC not detected DCS/DTC cannot be detected.
00B4 Training error The sender performed fall-back but the transmission was not
00B5 CFR not detected A training signal was sent out but CFR cannot be detected.
00C0 Image signal carrier not detected A carrier was not detected on the receiving side. Adjust the
00C1 High speed signal not detected A high-speed signal was not detected on the receiving side.
00C2 Image signal carrier disconnected Carrier disconnection was detected after the image signal was
00C3 1st EOL not detected 1st EOL was not detected after the high-speed signal was
00C4 EOL not detected EOL cannot be detected on the receiving side. Or decoding is
Remove the jamming paper and transmit it.
not found or the security codes were mismatched. Check the polling document or security code on the other side and attempt the polling again.
ing reception. (The pages normally received are printed out.) Check the remaining memory space or memory status, and attempt the reception again.
the transmission again. As the number of the redialings is increased, the possibility for successful transmission is increased.
Check your security code and system password of the other side as well as your own.
the transmission again.
DIS/NSF that cannot be handled by the sender was received. The receiver received NSS/DCS other than those declared by DIS/NSF. Check the transmission/reception functions, and attempt the communication again.
made. After the reception of FTT, the receiver received a time­out or DCN. Adjust the transmitter attenuator, link equalizer, etc. and retry the communication.
Adjust the transmitter attenuator, link equalizer, etc. and retry the transmission.
transmitter attenuator, link equalizer, etc. and retry the trans­mission.
Adjust the transmitter attenuator, link equalizer, etc. and retry the transmission.
detected.
detected.
not possible with MMR.
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODES
1 - 2
Error code Content Situation and corrective action
00D0 Post message not detected A post message cannot be detected. Retry the communica-
tion. MCF, RTP, RTN, PIN and PIP cannot be detected on the sending side. MPS, EOM and EOP cannot be detected on the receiving side.
00D1 Reception of DCN DCN was received.
00D2 Poor image quality Quality of the received image is poor. Retry the transmission.
00E8 HDD error Hardware is defective.
00F0 Software trouble Software is defective.
00F1 Hardware noise Hardware is defective.
2) Status code list
Mode Transmission speed Resolution Encoding system
0 2400 8 x 3.85 MH
1 4800 8 x 7.7 MR
2 7200 8 x 15.4 MMR
3 9600 JBIG
4 12000 16 x 15.4
5 14400
6V.34
7
8 300 x 300
9
A
B
C
D
E
F
1
[Example of the indication of a status code]
522
MMR (encoding system 8 x 15.4 (resolution 14400 (transmission speed
)
)
)
For the combination of 14400 bps, 8x15.4 and MMR, as shown above, a status of “522” is indicate.
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
1 - 3
ERROR CODES

1.2 Error Messages

Error messages are not displayed for the background jobs (memory transmission and memory recep­tion). See the reception/transmission report for the details of the errors. If an original jam during the direct transmission or recording paper jam during printing occurred, error messages are displayed like when original jam occurred in the equipment.
Error messages and corrective actions
Error Symptom Message Remarks
Memory full Communication was interrupted
Line is busy Redialing was attempted for the
Initial signal not detected
Terminal constants not compatible
Training error Fall-back is not made success-
CFR not detected CFR (FTT) is not detected. Communication
Image signal car­rier not detected
Image signal not detected
because the memory became full.
specified number of times but the line is still busy.
DIS is not detected. Communication
Received DIS unable to be han­dled. Received DCS which is beyond the capability of the receiver.
fully. Became time-out after FTT was sent out.
Image signal carrier cannot be detected.
High-speed signal cannot be received by the receiver.
Memory overflow
error
Communication error
error
Message displayed only during the memory input. It is not displayed during the memory reception.
Job information is stored in the memory when the final retry is finished.
EOL time-out EOL timer exceeded by 13 sec-
Post message not detected
Poor image quality TX: Received RTN/PIN/ERR
Software overdrive WDT communication terminated
Hardware noise Communication terminated due to
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODES
onds
Post message is not detected. Communication
error
Communication
RX: Transmitted RTN/PIN/ERR
due to software overdrive
software overdrive caused by hardware noise
error
Communication error
Communication error
1 - 4

2. SELF-DIAGNOSIS MODE

There are two types of the self-diagnosis mode for the FAX operation.
Test mode (03), adjustment mode (05) and setting mode (08): Some items are added to the test mode (03), adjustment mode (05) and setting mode (08) of the self-diagnosis function when the optional FAX unit is installed.
FAX function mode (13) and FAX clearing mode (1*): These two modes are newly added to the machine when the FAX unit is installed. Started up by turning ON the power while pressing the spec­ified keys are being pressed.
The followings are the modes which are added to (or extend) the PPC self-diagnosis function.
Mode For start Function Display
Test Mode [0]+[3]+[POWER] Output check (modem test, dialing
Adjustment Mode [0]+[5]+[POWER] Adjustment of the various items 100% A Test Mode
Setting Mode [0]+[8]+[POWER] Setting the destination 100% D Test Mode
FAX Function Mode [1]+[3]+[POWER] Setting functions of the various
FAX Clearing Mode [1]+[*]+[POWER] Initialization of the various memory
Trace List Output Mode
Trace List Output Mode
Digital keys on the list output screen (without entering the self-diagnostic mode)
Operating from the screen for Service UI (without entering the self-diagnostic mode)
test, CML test)
items
areas (user registration area, system set­ting area, image data area)
Outputs the protocol trace list, dump list and function setting list
Outputs the protocol trace list, dump list and function setting list
100% C Test Mode
100% F Test Mode
100% CL Test Mode
USER FUNCTIONS
-
2
To enter the desired mode, turn the power ON while pressing two digital keys designated to each mode (e.g. [0] and [5]) simultaneously.
Notes:
To finish the self-diagnosis mode, make sure to turn the power OFF and then back ON. When the equipment is started in one of the self-diagnosis modes, the equipment is occupied by the mode until the power is turned OFF. In this case, the recovery processing for the FAX operation is not performed.
Faxes received automatically during the self-diagnosis mode may not be printed out. Be sure to disconnect the modular code from the line connectors (LINE1, LINE2) of the equipment before starting the self-diagnosis mode. Also, be sure to finish the self-diagnosis mode by turning the power OFF and back ON before connecting the modular code.
The trace list output mode can be used by operating from the Service UI screen for models in which Service UI is embedded. For details of Service UI, refer to the Service Manual of the MFP.
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
2 - 1
11/10
SELF-DIAGNOSIS MODE

2.1 Test Mode (03)

The modem test output, dialing test output and CML test output are performed in the Test Mode (03).
1) Modem test / CML test [Operation procedure]
[0] [3][
[
POWER
FAX
](
Switch line 1 and 2
2) Dialing test [Operation procedure]
[0] [3]
[
POWER
]
[
Digital key
(
]([
FAX
[
]
FAX
(
Switch line 1 and 2
]
)
Code
[
CLEAR
]) [
Digital key
][
START]Operation started
)(
Fig. 2-1
([
])
FAX
]
)(
Code
)
[
CLEAR
[
START
]
]
[
Digital key
[
START
Fig. 2-2
][
]
START
[
POWER] OFF
End
][
POWER] OFF
(
End
)
)
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE
2 - 2
Test code list
Code Element Test
03-301 FAX Modem test 2100 Hz
03-302 FAX Modem test 14.4 kbps (V.17)
03-303 FAX Modem test 9.6 kbps (V.29)
03-304 FAX Modem test 4.8 kbps (V.27)
03-305 FAX Modem test 300 BPS
03-306 FAX Modem test 1850 Hz
03-307 FAX Modem test 1650 Hz
03-308 FAX Modem test 1100 Hz
03-309 FAX Modem test 462 Hz
03-310 FAX Modem test 1300 Hz
03-311 FAX Modem test 33.6 kbps (V.34)
03-312 FAX Modem test 28.8 kbps (V.34)
03-313 FAX Modem test 24.0 kbps (V.34)
03-314 FAX Modem test 16.8 kbps (V.34)
03-315 FAX Dialing test 10 PPS (Tested with the digital keys)
(The dial number corresponding to the key which was pressed is kept outputting on the circuit. The pressed key is displayed on the control panel.)
03-317 FAX Dialing test PB (Tested with the digital keys)
(The dial number corresponding to the key which was pressed is kept outputting on the circuit. The pressed key is displayed on the control panel.)
03-318 FAX Modem test 12.0 kbps (V.17)
2
03-319 FAX Modem test 7.2 kbps (V.29)
03-320 FAX Modem test 2.4 kbps (V.27ter)
03-321 FAX Performs Read/Write test to all the image memories mounted on the FAX board and
displays the test result (status) on the control panel. Also, detects automatically whether the extended memory is mounted or not.
03-322 FAX CML test: Turning ON the CML relay
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
2 - 3
11/10
SELF-DIAGNOSIS MODE

2.2 Adjustment Mode (05)

Parameter setting for the FAX image processing is performed in the Adjustment Mode (05).
1) Setting parameters for the FAX image processing [Operation procedure]
[0] [5][
[POWER]
Digital key
(
)
Code
][
START
][
Digital key
*[FC
(
Key in the adjustment value
[
CANCEL
][
]
[
]
)
CLEAR
(
In case the value is corrected
Fig. 2-3
INTERRUPT
(
Save the value in the RAM
]
[
ENTER
[OK] *1
or
]
[
POWER] OFF
]
)
* “-” can be entered with the [FC] button. *1: For e-STUDIO2040C/2540C/3040C/3540C/4540C, e-STUDIO5540C/6540C/6550C, e­STUDIO206L/256/306/356/456 and e-STUDIO556/656/756/856.
)
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE
2 - 4
11/12
Adjustment codes for the image processing parameters
05-
05-
Code
*1
05­7534
Element Adjustment item Mode
Density Adjustment of the threshold value for the
binarization Center value
Density Adjustment of the threshold value for the
binarization Lighter step value
Code
700
701
Image
quality
mode
Default
Accept-
able
value
FAX Text 125 0 to 255
FAX Text 20 0 to 255
2
05-
702
Density Adjustment of the threshold value for the
binarization
FAX Text 20 0 to 255
Darker step value
05-
710
05-
714
05-
715
05-
719
05-
720
05-
724
05-
725
05-
729
05­7535
05­7533
05­7543
05­7542
Density Manual-density fine adjustment
Error diffusion, Center value
Density Manual-density fine adjustment
Error diffusion, Center value
Density Manual-density fine adjustment
Error diffusion, Lighter step value
Density Manual-density fine adjustment
Error diffusion, Lighter step value
Density Manual-density fine adjustment
Error diffusion, Darker step value
Density Manual-density fine adjustment
Error diffusion, Darker step value
Density Auto-density fine adjustment
Error diffusion
Density Auto-density fine adjustment
Error diffusion
FAX Photo 128 0 to 255
FAX Text /
128 0 to 255
Photo
FAX Photo 20 0 to 255
FAX Text /
20 0 to 255
Photo
FAX Photo 20 0 to 255
FAX Text /
20 0 to 255
Photo
FAX Photo 128 0 to 255
FAX Text /
128 0 to 255
Photo
*1: For e-STUDIO2040C/2540C/3040C/3540C/4540C, e-STUDIO5540C/6540C/6550C, e­STUDIO206L/256/306/356/456 and e-STUDIO556/656/756/856.
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
2 - 5
11/12
SELF-DIAGNOSIS MODE

2.3 Setting Mode (08)

The destination is set in the Setting Mode (08).
[Operation procedure]
[0] [8]
[
POWER
]
Digital key
(
)
Code
[
CANCEL
][
START
]
][
Digital key
(
Key in a value
(
In case the value is corrected
Fig. 2-4
]
)
[
CLEAR
[
ENTER
]
or
[
INTERRUPT
]
[OK] *1
(
Save the value in the RAM
]
)
*1: For e-STUDIO2040C/2540C/3040C/3540C/4540C, e-STUDIO5540C/6540C/6550C, e­STUDIO206L/256/306/356/456 and e-STUDIO556/656/756/856.
Default value at
Code
08-
701
Code
*1
08-
9001
Element Adjustment item Mode
Destination 1: Asia 2: Australia 3: Hong Kong 4: U.S.A/Canada 5: Germany 6: Great Britain 7: Italy 8: Belgium 9: Holland 10: Finland 11: Spain
FAX
12: Austria 13: Switzerland 14: Sweden 15: Denmark 16: Norway 17: Portugal 18: France 19: Greece 20: Poland 21: Hungary 22: Czech Rep. 23: Turkey 24: South Africa 25: Taiwan
Image
mode
FAX -
product ship-
NA: 4 TW: 25 EU: 5 AU: 2 AS: 1 C: 1
[
POWER
OFF
)
the
ment
][
*1: For e-STUDIO2040C/2540C/3040C/3540C/4540C, e-STUDIO5540C/6540C/6550C, e­STUDIO206L/256/306/356/456 and e-STUDIO556/656/756/856.
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE
2 - 6
11/12

2.4 Function Mode (13)

Various functions are set in the Function Mode (13).
1) Procedure to set the functions Key in a code and change the set value.
[Operation procedure]
[
CANCEL
[1] [3]
[
POWER
]
[
Digital key
(
Code
][
)
START
*1: For e-STUDIO2040C/2540C/3040C/3540C/4540C, e-STUDIO5540C/6540C/6550C, e­STUDIO206L/256/306/356/456 and e-STUDIO556/656/756/856.
2) Procedure to confirm the set value
]
][
Digital key
(
Key in a value
(
In case the value is corrected
Fig. 2-5
]
)
[
CLEAR
[
ENTER
or
[
INTERRUPT
[OK] *1
(
Save the value in the RAM
]
)
2
]
]
[
POWER
)
]
OFF
[Operation procedure]
[1] [3]
[
POWER
]
[
Digital key
(
Code
][
)
[
ENTER
[
INTERRUPT
START
]
[OK] *1
(
Set value cannot be changed
Fig. 2-6
]
[
POWER] OFFor
]
)
*1: For e-STUDIO2040C/2540C/3040C/3540C/4540C, e-STUDIO5540C/6540C/6550C, e­STUDIO206L/256/306/356/456 and e-STUDIO556/656/756/856.
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
2 - 7
11/12
SELF-DIAGNOSIS MODE
Function code list (100-999)
100-299 Adjustment within the dialing standards
13-
13-
13-
13-
13-
13-
13-
13-
Adjust-
ment
DTC fre­quency (PSTN) (Line 1)
DTC time (PSTN) (Line 1)
LCC allowed gaps (PSTN) (Line 1)
DTC allowed gaps (PSTN) (Line 1)
DTC/ LCC for PSTN (Line 1)
DTC time out (PSTN) (Line 1)
DTC fre­quency (PABX) (Line 1)
DTC time (PABX) (Line 1)
Function Setting
Sets the dial tone frequency to be detected for the PSTN.
0: 300-600 Hz 1: 300-650 Hz 2: 390-550 Hz 3: 400-450 Hz 4: 350-480 Hz 5: 300-500 Hz
Sets the time for a tone sounds to be determined as dial tone for the PSTN.
0: 2 sec 1: 800 ms 2: 400 ms 3: 1 sec 4: 1.3 sec 5: 1.8 sec 6: 2.5 sec 7: 500 ms
Sets the inter­ruption time for the PSTN to be ignored during
0: OFF 1: 50 ms 2: 100 ms 3: 200 ms
LCC.
Sets the inter­ruption time for PSTN to be ignored during
0: OFF 1: 320 ms 2: 160 ms 3: 240 ms
DTC.
Selects which is
0: BZT to be used for the PSTN, DTC or LCC.
1: LCC 5 sec
2: DTC only
3: FRN
4: DTC (JPN)
5: NO
Sets how long the dial tone detection is per­formed.
0: 20 sec
1: 10 sec
2: 8 sec
3: 15 sec
4: 3.3 sec
Sets the dial tone frequency to be detected for PABX.
0: 300-600 Hz
1: 300-650 Hz
2: 390-550 Hz
3: 400-450 Hz
4: 350-480 Hz
5: 300-500 Hz
Sets the time for a tone sounds to be determined as dial tone for the PAB X.
0: 2 sec
1: 800 ms
2: 400 ms
3: 1 sec
4: 1.3 sec
5: 1.8 sec
6: 2.5 sec
7: 150 ms
(DTC/LCC)
(DTC/LCC)
DTC&LCC
Code
100
101
102
103
104
105
106
107
Default
ASM AUS HKG USA DEU GBR ITA BEL NDL
000011111
000322222
000322222
111111111
222222222
000111111
000011111
000622222
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE
2 - 8
11/10
Default
FIN ESP AUT CHE SWE DNK NOR PRT FRA GRC POL HUN CZE TUR ZAF TWN
Code
11111 1111111100113-
100
22222 2222222200213-
101
22222 2222222200213-
102
2
11111 1111111111113-
103
22222 2222222222213-
104
11111 1111111100113-
105
11111 1111111100113-
106
22222 2222222200213-
107
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
2 - 9
11/10
SELF-DIAGNOSIS MODE
Code
13-
108
13-
109
13-
110
13-
111
13-
112
13-
116
13-
117
13-
122
Adjust-
ment
LCC allowed gaps (PABX) (Line 1)
DTC allowed gaps (PABX) (Line 1)
DTC/ LCC for PABX (Line 1)
DTC time out (PABX) (Line 1)
BTC fre­quency (Line 1)
Dial T1 timer (Line 1)
Dial stop after T1
CML make time before dialing
Function Setting
Sets the inter­ruption time for the PABX to be ignored during
0: OFF
1: 50 ms
2: 100 ms
3: 200 ms LCC.
Sets the inter­ruption time for the PABX to be ignored during
0: OFF
1: 320 ms
2: 160 ms
3: 240 ms DTC.
Selects which is
0: BZT to be used for the PABX, DTC or LCC.
1: LCC 5 sec
2: DTC only
3: FRN
4: DTC (JPN)
5: NO
Sets how long the dial tone detection is per­formed.
0: 20 sec
1: 10 sec
2: 8 sec
3: 15 sec
4: 3.3 sec
Sets the busy
0: Not tone frequency to be detected for the PSTN and PABX.
1: 300-600 Hz
2: 350-550 Hz
3: 300-500 Hz
4: 300-700 Hz
Sets the time to wait for a response from the receiver after dialing is
0: 60 sec
1: 35 sec
2: 90 sec
3: 55 sec
4: 115 sec completed.
In case of T1 time-out (no
0: OFF
1: ON response from the receiver) during the auto­matic dialing, redialing is not performed and it is determined that the trans­mission is ter­minated due to error.
Pause before dialing
0: 0 ms
1: 10 ms
¦
255:2550 ms
Default
ASM AUS HKG USA DEU GBR ITA BEL NDL
000033333
111111111
555555555
(DTC/LCC)
(DTC/LCC)
DTC&LCC
000111111
000111111
detected
030322222
000100000
222222222
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE
2 - 10
11/10
Default
FIN ESP AUT CHE SWE DNK NOR PRT FRA GRC POL HUN CZE TUR ZAF TWN
Code
33333 3333333300213-
108
11111 1111111111113-
109
55555 5555555555513-
110
11111 1111111100113-
111
11111 1111111100113-
112
22222 2222222200313-
116
2
00000 0000000000013-
117
22222 2222222222213-
122
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
2 - 11
11/10
SELF-DIAGNOSIS MODE
Code
13-
123
13-
125
13-
127
13-
128
13-
129
13-
132
13-
135
Adjust-
ment
CML hold time after dialing
Dial informa­tion (Line 1)
Internal retry
Redial­ing counter
Time for a pause (Line 1)
Inter­digit pause (Line 1)
Redial­ing inter­val (Line 1)
Function Setting
Pause after dialing
0: 0 ms
1: 10 ms
¦
255:2550 ms
Sets the defini­tion of the DP dial.
0: Normal
1: Shift
2: Reverse Normal: n Shift: n+1 Reverse: 10-n n=Dial No.
When dialing is interrupted
0: OFF
1: ON because any of the settings for DTC/LCC is not satisfied during redialing, that redialing is ignored since it is considered as an internal retry.
Sets the num­ber of redial­ings.
0: No retry
1: 1 redialing
¦
14: 14 redial-
Sets the time for a pause when it is inserted between the dial numbers.
Sets the interval between digits for DP dialing.
0: 0 sec
1: 1 sec
2: 2 sec
3: 4 sec
4: 3.3 sec
5: 10 sec
0: 900 ms
1: 550 ms
2: 700 ms
3: 800 ms
Sets the interval
0: Default between redial­ings.
1: 1 min
¦
15: 15 min
Default
ASM AUS HKG USA DEU GBR ITA BEL NDL
100 100 100 100 100 100 100 100 100
000000000
000011000
524534335
ings
422422320
002303322
313100322
(3 min)
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE
2 - 12
11/10
Default
FIN ESP AUT CHE SWE DNK NOR PRT FRA GRC POL HUN CZE TUR ZAF TWN
Code
100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 13-
123
00001 0200000000013-
125
00100 1100000000013-
127
33145 4935433355213-
128
22202 2212444444413-
129
2
01332 2220330000013-
132
02221 0013333333213-
135
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
2 - 13
11/10
SELF-DIAGNOSIS MODE
Code
13-
137
13-
138
13-
139
13-
140
13-
141
Adjust-
ment
DP make/ break ratio (Line 1)
MF tim­ing (Line 1)
DTC RX ATT (PSTN) (Line 1)
DTC RX ATT (PABX) (Line 1)
MF TX­ATT (Line 1)
Function Setting
Sets the make/
0: 60/40 break ratio for DP dialing.
1: 67/33
2: 63/37
3: 50/50
4: 67/33
5: 70/30
(20 PPS, TWN
only)
Sets the ON/ OFF timing of MF signals. Do not set the value “4” for the function code 138 and 268 to
0: 80/80 ms
1: 70/70 ms
2: 70/150 ms
3: 60/60 ms
4: 80/100 ms
5: 150/50 ms
6: 150/240 ms ensure mini­mum time of the MF signal dura­tion ruled in TBR21 (Requirement
4.8.2.4, 4.8.2.5)
Sets the recep­tion level when the dial tone is detected for the PSTN.
0: -24 dBm
1: -27 dBm
2: -30 dBm
3: -33 dBm
4: -36 dBm
5: -39 dBm
6: -42 dBm
7: -45 dBm
Sets the recep­tion level when the dial tone is detected for the PABX.
0: -24 dBm
1: -27 dBm
2: -30 dBm
3: -33 dBm
4: -36 dBm
5: -39 dBm
6: -42 dBm
7: -45 dBm
Sets the attenu­ator value for the MF signal.
0: 0 dB
1: -1 dB
¦
15: -15 dB
(Value
decreased one
by one)
Default
ASM AUS HKG USA DEU GBR ITA BEL NDL
111001010
(10 PPS)
(10 PPS)
(10 PPS)
(10 PPS)
(20 PPS)
202440011
666666666
666666666
385355555
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE
2 - 14
11/10
Default
FIN ESP AUT CHE SWE DNK NOR PRT FRA GRC POL HUN CZE TUR ZAF TWN
Code
01000 1011010011513-
137
2
02001 2000403122413-
138
66666 6666666666613-
139
66666 6666666666613-
140
55555 5555555533313-
141
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
2 - 15
11/10
SELF-DIAGNOSIS MODE
Code
13-
142
13-
143
13-
149
13-
150
13-
151
Adjust-
ment
Interna­tional DTC fre­quency
Interna­tional dial access code (Line 1)
ATT control (Line 1)
BTC ON time (Line 1)
BTC OFF time (Line 1)
Function Setting
Selects the fre-
00: No detec­quency range for the dial tone of the first pause to be detected.
01: 300-600 Hz
02: 300-650 Hz
03: 390-550 Hz
04: 400-450 Hz
05: 350-480 Hz
06: 300-500 Hz
07: France
Selects the fre-
10: No detec­quency range for the dial tone to be detected after dialing the sec­ond interna­tional dial access code.
Sets the inter­national access code.
11: 300-600 Hz
12: 30-650 Hz
13: 390-550 Hz
14: 400-450 Hz
15: 350-480 Hz
16: 300-500 Hz
17: France
Numeric value
of 3 digits
(Default set-
ting: 4 digits)
Sets the receiver atten-
0: OFF
1: -3 dB uator.
Sets time that a busy-tone
0: 80-650 ms
1: 450-550 signal is out­put to be deter-
2: 200-650 mined it is ON.
3: 400-600
4: 120-550
5: 420-610
Sets time that a busy-tone
0: 80-650 ms
1: 450-550 signal is not output to be
2: 200-650 determined it is OFF.
3: 400-600
4: 160-600
5: 170-700
6: 380-630
7: 150-470
Default
ASM AUS HKG USA DEU GBR ITA BEL NDL
000000000
tion
Dual Tone (not used)
tion
Dual Tone (not used)
1000 1000 1000 1000 1000 1000 1000 1000 1000
000000000
222222222
ms
ms
ms
ms
ms
222222222
ms
ms
ms
ms
ms
ms
ms
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE
2 - 16
11/10
Default
FIN ESP AUT CHE SWE DNK NOR PRT FRA GRC POL HUN CZE TUR ZAF TWN
Code
000000000000000213-
142
1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 13-
143
2
000000000000000013-
149
222222222222222213-
150
222222222222222213-
151
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
2 - 17
11/10
SELF-DIAGNOSIS MODE
Code
13-
152
13-
153
13-
200
13-
201
13-
203
13-
206
13-
210
13-
211
13-
213
Adjust-
ment
MF dial level balance (Line 1)
Italian Intermit­tent DTC function (Line 1)
Exchang e type (Line 1)
Dial selec­tion (Line 1)
Dialer type (Line 1)
Local/ distant dial (Line 1)
Exchang e type (Line 2)
Dial selec­tion (Line 2)
Dialer type (Line 2)
Function Setting
Sets the differ­ence between the high output and low output of the MF sig­nal.
0: 0 dB 1: -1 dB ¦ 4: -4 dB (Value decreased one by one)
Sets Italian intermittent
0: OFF 1: ON
DTC function.
Selects the exchange type.
Selects the
0: PSTN 1: PABX
0: Not access type for the PABX.
1: Local/Dis-
2: Access
Selects the dial type.
Key in an access code designated for the access type
0: DP
1: MF
Numeric value
of 3 digits (4
digits for the
default setting) selected for the function code
201. Local: 2 digits Distant: 2 digits Access Digit: 3 digits
Selects the exchange type.
Selects the
0: PSTN
1: PABX
0: Not access type for the PABX.
1: Local/Dis-
2: Access
Selects the dial type.
0: DP
1: MF
Default
ASM AUS HKG USA DEU GBR ITA BEL NDL
222222222
000000100
000000000
111111111
defined
tant
Digit
111111111
1000 1000 1000 1000 1000 1000 1000 100 1000
000000000
111111111
defined
tant
Digit
111111111
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE
2 - 18
11/10
Default
FIN ESP AUT CHE SWE DNK NOR PRT FRA GRC POL HUN CZE TUR ZAF TWN
Cod
e
222222222222222213-
152
2
000000000000000013-
153
000000000000000013-
200
111111111111111113-
201
111111111111111113-
203
1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 13-
206
000000000000000013-
210
111111111111111113-
211
111111111111111113-
213
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
2 - 19
11/10
SELF-DIAGNOSIS MODE
Code
13-
216
13-
220
13-
221
13-
222
13-
223
13-
224
13-
225
Adjust-
ment
Local/ distant dial (Line 2)
DTC fre­quency (PSTN) (Line 2)
DTC time (PSTN) (Line 2)
LCC allowed gaps (PSTN) (Line 2)
DTC allowed gaps (PSTN) (Line 2)
DTC/ LCC for PSTN (Line 2)
DTC time out (PSTN) (Line 2)
Function Setting
Key in an access code designated for the access type
Numeric value
of 3 digits (4
digits for the
default setting) selected for the function code
211. Local: 2 digits Distant: 2 digits Access Digit: 3 digits
Sets the dial tone frequency to be detected for the PSTN.
0: 300-600 Hz
1: 300-650 Hz
2: 390-550 Hz
3: 400-450 Hz
4: 350-480 Hz
5: 300-500 Hz
Sets the time for a tone sounds to be determined as dial tone for the PSTN.
0: 2 sec
1: 800 ms
2: 400 ms
3: 1 sec
4: 1.3 sec
5: 1.8 sec
6: 2.5 sec
7: 500 ms
Sets the inter­ruption time for the PSTN to be ignored during
0: OFF
1: 50 ms
2: 100 ms
3: 200 ms LCC.
Sets the inter­ruption time for the PSTN to be ignored during
0: OFF
1: 320 ms
2: 160 ms
3: 240 ms DTC.
Selects which is
0: BZT (DTC/ to be used for the PSTN, DTC or LCC.
1: LCC 5 sec
2: DTC only
3: FRN (LCC/
4: DTC (JPN&
5: NO
Sets how long the dial tone detection is per­formed.
0: 20 sec
1: 10 sec
2: 8 sec
3: 15 sec
4: 3.3 sec
Default
ASM AUS HKG USA DEU GBR ITA BEL NDL
1000 1000 1000 1000 1000 1000 1000 1000 1000
000011111
000322222
000322222
111111111
222222222
LCC)
DTC)
USA)
DTC&LCC
000111111
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE
2 - 20
11/10
Default
FIN ESP AUT CHE SWE DNK NOR PRT FRA GRC POL HUN CZE TUR ZAF TWN
Code
1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 13-
216
111111111111100113-
220
2
222222222222200213-
221
222222222222200213-
222
111111111111111113-
223
222222222222222213-
224
111111111111100113-
225
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
2 - 21
11/10
SELF-DIAGNOSIS MODE
Code
13-
226
13-
227
13-
228
13-
229
13-
230
13-
231
13-
232
13-
236
Adjust-
ment
DTC fre­quency (PABX) (Line 2)
DTC time (PABX) (Line 2)
LCC allowed gaps (PABX) (Line 2)
DTC allowed gaps (PABX) (Line 2)
DTC/ LCC for PABX (Line 2)
DTC time out (PABX) (Line 2)
BTC fre­quency (Line 2)
Dial T1 timer (Line 2)
Function Setting
Sets the dial tone frequency to be detected for the PABX.
0: 300-600 Hz
1: 300-650 Hz
2: 390-550 Hz
3: 400-450 Hz
4: 350-480 Hz
5: 300-500 Hz
Sets the time for a tone sounds to be determined as dial tone for the PABX.
0: 2 sec
1: 800 ms
2: 400 ms
3: 1 sec
4: 1.3 sec
5: 1.8 sec
6: 2.5 sec
7: 150 ms
Sets the inter­ruption time for the PABX to be ignored during
0: OFF
1: 50 ms
2: 100 ms
3: 200 ms LCC.
Sets the inter­ruption time for the PABX to be ignored during
0: OFF
1: 320 ms
2: 160 ms
3: 240 ms DTC.
Selects which is
0: BZT (DTC/ to be used for the PABX, DTC or LCC.
1: LCC 5 sec
2: DTC only
3: FRN (LCC/
4: DTC (JPN&
5: NO
Sets how long the dial tone detection is per­formed.
0: 20 sec
1: 10 sec
2: 8 sec
3: 15 sec
4: 3.3 sec
Sets the busy
0: Not tone frequency to be detected for the PSTN and PABX.
1: 300-600 Hz
2: 350-550 Hz
3: 300-500 Hz
4: 300-700 Hz
Sets the time to wait for a response from the receiver after dialing is
0: 60 sec
1: 35 sec
2: 90 sec
3: 55 sec
4: 115 sec completed.
Default
ASM AUS HKG USA DEU GBR ITA BEL NDL
000011111
000622222
000033333
111111111
555555555
LCC)
DTC)
USA)
DTC&LCC
000111111
000111111
detected
030322222
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE
2 - 22
11/10
Default
FIN ESP AUT CHE SWE DNK NOR PRT FRA GRC POL HUN CZE TUR ZAF TWN
Cod
e
11111 1111111100113-
226
22222 2222222200213-
227
2
33333 3333333300213-
228
11111 1111111111113-
229
55555 5555555555513-
230
11111 1111111100113-
231
11111 1111111100113-
232
22222 2222222200313-
236
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
2 - 23
11/10
SELF-DIAGNOSIS MODE
Code
13-
245
13-
247
13-
249
13-
262
13-
267
13-
268
Adjust-
ment
Dial informa­tion (Line 2)
Internal retry (Line 2)
Time for a pause (Line 2)
Inter­digit pause (Line 2)
DP make/ break ratio (Line 2)
MF tim­ing (Line 2)
Function Setting
Sets the defini­tion of the DP dial.
0: Normal
1: Shift
2: Reverse Normal: n Shift: n+1 Reverse: 10-n n=Dial No.
When dialing is interrupted
0: OFF
1: ON because any of the settings for DTC/LCC is not satisfied during redialing, that redialing is ignored since it is considered as an internal retry.
Sets the time for a pause when it is inserted between the dial numbers.
Sets the interval between digits for DP dialing.
0: 0 sec
1: 1 sec
2: 2 sec
3: 4 sec
4: 3.3 sec
5: 10 sec
0: 900 ms
1: 550 ms
2: 700 ms
3: 800 ms
Sets the make/
0: 60/40(10 break ratio for DP dialing.
1: 67/33(10
2: 63/37(10
3: 50/50(10
4: 67/33(20
5: 70/30
(10 PPS, TWN
only)
Sets the ON/ OFF timing of MF signals. Do not set the value “4” for the function code 138 and 268 to
0: 80/80 ms
1: 70/70 ms
2: 70/150 ms
3: 60/60 ms
4: 80/100 ms
5: 150/50 ms
6: 150/240 ms ensure mini­mum time of the MF signal dura­tion ruled in TBR21. (Requirement
4.8.2.4, 4.8.2.5)
Default
ASM AUS HKG USA DEU GBR ITA BEL NDL
000000000
000011000
422422320
002303322
111001010
PPS)
PPS)
PPS)
PPS)
PPS)
202440011
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE
2 - 24
11/10
Default
FIN ESP AUT CHE SWE DNK NOR PRT FRA GRC POL HUN CZE TUR ZAF TWN
Code
00001 0200000000013-
245
2
00100 1100000000013-
247
22202 2212444444413-
249
01332 2220330000013-
262
01000 1011010011513-
267
02001 2000403122413-
268
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
2 - 25
11/10
SELF-DIAGNOSIS MODE
Code
13-
269
13-
270
13-
271
13-
272
13-
273
13-
279
Adjust-
ment
DTC RX ATT (PSTN) (Line 2)
DTC RX ATT (PABX) (Line 2)
MF TX­ATT (Line 2)
Interna­tional DTC fre­quency (Line 2)
Interna­tional dial access code (Line 2)
ATT control (Line 2)
Function Setting
Sets the reception level when the dial tone is detected for the PSTN.
0: -24 dB 1: -27 dB 2: -30 dB 3: -33 dB 4: -36 dB 5: -39 dB 6: -42 dB 7: -45 dB
Sets the reception level when the dial tone is detected for the PABX.
0: -24 dB 1: -27 dB 2: -30 dB 3: -33 dB 4: -36 dB 5: -39 dB 6: -42 dB 7: -45 dB
Sets the attenuator value for the MF signal.
0: 0 dB 1: -1 dB ¦ 15: -15 dB (Value decreased one by one)
Selects the frequency range for the dial tone of the first pause to be detected.
00: No detec-
tion 01: 300-600 Hz 02: 300-650 Hz 03: 390-550 Hz 04: 400-450 Hz 05: 350-480 Hz 06: 300-500 Hz 07: France
Dual Tone
(not used)
Selects the frequency range for the dial tone to be detected after dialing the second interna­tional dial access
10: No detec-
tion 11: 300-600 Hz 12: 300-650 Hz 13: 390-550 Hz 14: 400-450 Hz 15: 350-480 Hz 16: 300-500 Hz 17: France
Dual Tone
(not used)
code.
Sets the interna­tional access
Numeric value of 3 digits (Default set­ting: 4 digits)
code.
Sets for the receiver
0: OFF 1: -3 dB
attenuator.
Default
ASM AUS HKG USA DEU GBR ITA BEL NDL
666666666
666666666
385355555
000000000
1000 1000 1000 1000 1000 1000 1000 1000 1000
000000000
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE
2 - 26
11/10
Default
FIN ESP AUT CHE SWE DNK NOR PRT FRA GRC POL HUN CZE TUR ZAF TWN
Co
de
666 666666666666613-
269
666 666666666666613-
270
555 555555555533313-
271
000 000000000000213-
272
2
1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 13-
273
000 000000000000013-
279
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
2 - 27
11/10
SELF-DIAGNOSIS MODE
Code
13-
280
13-
281
13-
282
13-
283
Adjust-
ment
BTC ON time (Line 2)
BTC OFF time (Line 2)
MF dial level balance (Line 2)
Italian intermit­tent DTC function (Line 2)
Function Setting
Sets the time range for the
0: 80-650 ms
1: 450-550 busy tone on­time.
2: 200-650
3: 400-600
4: 120-550
5: 420-610
Sets the time range for the
0: 80-650 ms
1: 450-550 busy tone off­time.
2: 200-650
3: 400-600
4: 160-600
5: 170-700
6: 380-630
7: 150-470
Sets the differ­ence between the high output and low output of the MF sig­nal.
0: 0 dB
1: -1 dB
¦
4: -4 dB
(Value
decreased one
by one)
Sets Italian intermittent
0: OFF
1: ON DTC function.
Default
ASM AUS HKG USA DEU GBR ITA BEL NDL
222222222
ms
ms
ms
ms
ms
222222222
ms
ms
ms
ms
ms
ms
ms
222222222
000000100
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE
2 - 28
11/10
Default
FIN ESP AUT CHE SWE DNK NOR PRT FRA GRC POL HUN CZE TUR ZAF TWN
Code
22222 2222222222213-
280
22222 2222222222213-
281
2
22222 2222222222213-
282
00000 0000000000013-
283
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
2 - 29
11/10
SELF-DIAGNOSIS MODE
300-699 Adjustments for switching function specifications
13-
13-
13-
13-
13-
Adjust-
ment
CI his­tory hold time (Line 1)
CI detec­tion fre­quency range (Line 1)
Han­dling of nega­tive answer
TX attenua­tion value (V.17) (Line 1)
Cable equal­izer (V.17) (Line 1)
Function Setting
Sets the time for the CI his­tory to remain.
Sets the fre­quency range for CI detection.
0: 5 sec
1: 8 sec
2: 14 sec
0: 12-80 Hz
1: 16-55 Hz
2: 20-55 Hz
3: 22-55 Hz
4: 5-200 Hz
Sets whether the RTN
0: Abnormal
1: Normal received is han­dled as abnor­mal (NG) or normal when the data are slightly abnor­mal. Abnormal: DCN is transmitted to stop the com­munication. Normal: Next page is transmitted nor­mally.
Sets the modem trans­mission level for communication other than V.34.
0: 0 dB
1: -1 dB
¦
15: -15 dB
(Value The smaller the value is, the higher the transmission level becomes. If errors occur frequently or training is not sent, the trans­mission level should be changed.
Sets the equal­izer value which has frequency characteristics.
0: 0 dB
1: -4 dB
2: -8 dB
3: -12 dB For the long­distance com­munication, it is recommended to set a large value.
ASM AUS HKG USA DEU GBR ITA BEL NDL
111222222
000011111
111000000
10 10 10 10 12 12 12 12 12
decreased one by one)
000000000
Code
312
313
317
325
328
Default
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE
2 - 30
11/10
Default
FIN ESP AUT CHE SWE DNK NOR PRT FRA GRC POL HUN CZE TUR ZAF TWN
Code
22222 2 222222211213-
312
11111 1 111111100013-
313
00000 0 000000011013-
317
12 12 12 12 12 12 12 12 12 12 12 12 12 10 10 13 13-
325
2
00000 0 000000000013-
328
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
2 - 31
11/10
SELF-DIAGNOSIS MODE
Code
13-
331
13-
335
13-
338
13-
339
13-
340
13-
346
13-
350
Adjust-
ment
Echo protec­tion delay (high speed) (V.21)
Modem speed initial value
Forcible line monitor­ing
CI-ON deter­mine time (Line 1)
CI-OFF deter­mine time (Line 1)
Record­ing width capacity declara­tion
High speed carrier­OFF detec­tion timer
Function Setting
Sets if a delay (500 ms) is
0: OFF
1: ON (500 inserted before sending the V.21 signal and timing is shifted to avoid the line echo.
Sets the initial modem speed
0: 2,400 bps
1: 14.4 kbps to be declared by DIS/DCS.
4: 4,800 bps
5: 12 kbps
8: 9,600 bps
9: 9,600 bps
12: 7,200 bps
13: 7,200 bps
Selects the line to monitor.
0: OFF
1: Line 1
2: Line 2
CI ON-satiable time.
0: 175 ms
1: 125 ms
2: 800 ms
3: 145 ms
CI OFF-satia­ble time.
0: 650 ms
1: 350 ms
2: 175 ms
3: 90 ms
Selects either one of the fol-
0: Paper
1: Drawer lowings to declare the maximum recording width to the other party when the specified paper size is not avail­able; the largest paper in the other drawer or the drawer for the largest paper.
Sets the time to determine the
0: 1.5 sec
1: 6 sec (FTZ) carrier signal is stopped com­pletely.
Default
ASM AUS HKG USA DEU GBR ITA BEL NDL
101111111
ms)
111111111
(V.17)
(V.17)
(V.17)
(V.17)
000000000
000000000
222222222
000000000
111111111
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE
2 - 32
11/10
Default
FIN ESP AUT CHE SWE DNK NOR PRT FRA GRC POL HUN CZE TUR ZAF TWN
Code
11111 1111111111113-
331
11111 1111111111113-
335
2
00000 0000000000013-
338
00000 0000000000013-
339
22222 2222222222213-
340
00000 0000000000013-
346
11111 1111111111113-
350
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
2 - 33
11/10
SELF-DIAGNOSIS MODE
Code
13-
351
13-
355
13-
356
13-
357
13-
359
13-
361
Adjust-
ment
Off-hook alarm
Memory trans­mission report
Multi address trans­mission report
Direct docu­ment trans­mission report
Multi polling report
ITU-T Relay trans­mission (origina­tor) report
Function Setting
Sets the volume of the alarm
0: No alarm
1: Level 1 sounded when the handset has been left off the
¦
7: Level 7 cradle even though the communication is finished.
Sets whether the memory
0: OFF
1: On Error transmission report is output or not. Also, selects the out-
2: ALWAYS
3: On Error
5: On Error put conditions.
6: Always (W)
7: On Error
Sets whether the multi­address trans­mission report is printed or not.
0: OFF
1: Always
2: On error
3: Always (W)
4: On error Also, selects the output con­dition.
Sets whether the direct trans­mission report
0: OFF
1: Always
2: On error is printed or not. Also, selects the output con­dition.
Sets whether the multi-poll­ing transmis-
0: OFF
1: Always
2: On error sion report is printed or not. Also, selects the output con­dition.
Sets whether the report is printed or not. Also, selects the output con-
0: OFF
1: Always
2: On error
3: Always (W)
4 On error dition.
Default
ASM AUS HKG USA DEU GBR ITA BEL NDL
000033333
(Min.)
(Max.)
777766666
(BZT)
(BZT/W)
(W)
444433333
(W)
111111111
222211111
333333333
(W)
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE
2 - 34
11/10
Default
FIN ESP AUT CHE SWE DNK NOR PRT FRA GRC POL HUN CZE TUR ZAF TWN
Code
33333 3333333300013-
351
66666 6666666677713-
355
33333 3333333344413-
356
2
11111 1111111111113-
357
11111 1111111122213-
359
33333 3333333333313-
361
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
2 - 35
11/10
SELF-DIAGNOSIS MODE
Code
13-
362
13-
363
13-
365
13-
367
13-
368
13-
370
Adjust-
ment
Result report printout for relay hub sta­tion
ITU-T Relay trans­mission (end sta­tion) report
Printing function for relay station (recep­tion report)
F-code accep­tance list
Journal auto­output
Commu­nication result on journal (OK/NG)
Function Setting
Sets whether the relay multi­address trans­mission report is printed or not.
0: OFF
1: Always
2: On error
3: Always (W)
4: On error Also, selects the output con­dition.
Sets whether the report is transported or not. Also, selects the
0: OFF
1: Always
2: On error
3: Always (W)
4: On error transport condi­tion.
Sets whether the relay multi-
0: OFF
1: ON address recep­tion report is printed or not.
Sets whether the acceptance
0: OFF
1: Remote list is printed when the data are sent into the
2: Remote confidential box or bulletin board or not. Also,
3: ON selects the out­put condition.
Sets whether the journal is
0: OFF
1: ON output automat­ically or not.
Selects whether
0: Not the communica­tion result (OK/
1: Reported NG) is reported on the journal or not.
Default
ASM AUS HKG USA DEU GBR ITA BEL NDL
444433333
(W)
222222222
(W)
000011111
000011111
ON, local OFF
OFF, local ON
111111111
111111111
reported
13-
371
13-
372
Commu­nication result on journal (error code)
CI detec­tion counter setting for auto­RX
Selects whether the communica­tion error code is reported on the journal or not.
Sets the CI counter value for the machine to enter the automatic reception mode.
0: Not
reported
1: Reported
0: Once
1: Once
¦
15: 15 times
(Value
increased one
by one)
111111111
141222222
(Line 1)
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE
2 - 36
11/10
Default
FIN ESP AUT CHE SWE DNK NOR PRT FRA GRC POL HUN CZE TUR ZAF TWN
Code
33333 3333333344413-
362
22222 2222222222213-
363
11111 1111111100013-
365
11111 1111111100013-
367
2
11111 1111111111113-
368
11111 1111111111113-
370
11111 1111111111113-
371
22222 2222222211213-
372
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
2 - 37
11/10
SELF-DIAGNOSIS MODE
Code
13-
373
13-
375
13-
377
13-
378
13-
379
13-
382
13-
389
13-
391
13-
394
13-
398
Adjust-
ment
Speaker volume (monitor tone)
Discard parame­ter on printing
Printing mode (Reduc­tion in vertical direc­tion)
Discard printing
Maxi­mum reduc­tion rate in verti­cal direction
Recep­tion informa­tion on received docu­ment
RX mode (PSTN)
ECM function
Recov­ery trans­mission retain­ing time
Line default
Function Setting
Sets the
0: Level 0 speaker vol­ume for on­hook status or
¦
7: Level 7 protocol moni­tor.
Sets the data
0: 0 mm (No length to be dis­carded when the received data exceed the effective record-
1: 10 mm
2: 18 mm
3: 22 mm
4: 34 mm ing length.
Sets if the
0: Auto­received docu­ment is reduced
1: No reduc­automatically in the vertical direction to appropriate recording size.
Selects if the discard printing
0: OFF
1: ON is performed.
Sets the maxi­mum reduction
0: 90%
1: 75% rate in the verti­cal direction.
Sets if the receiver infor-
0: OFF
1: ON mation is printed on received docu­ment.
Selects the receiving mode.
0: TEL
1: FAX
2: TEL/FAX
Sets if the ECM communication
0: OFF
1: ON is performed.
Sets the time for the HDD to retain data
1: 1 hour
¦
24: 24 hours when the trans­mission was terminated due to an error.
Sets the line default Line 1 or
0: Line 1
1: Line 2 Line 2
Default
ASM AUS HKG USA DEU GBR ITA BEL NDL
444333333
(Min.)
(Max.)
111111111
elimination)
000000000
reduction
tion
111111111
010111111
000000000
111111111
111111111
666666666
000000000
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE
2 - 38
11/10
Default
FIN ESP AUT CHE SWE DNK NOR PRT FRA GRC POL HUN CZE TUR ZAF TWN
Code
33333 3333333344313-
373
11111 1111111111113-
375
00000 0000000000013-
377
2
11111 1111111111113-
378
11111 1111111100113-
379
00000 0000000000013-
382
11111 1111111111113-
389
11111 1111111111113-
391
66666 6666666666613-
394
00000 0000000000013-
398
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
2 - 39
11/10
SELF-DIAGNOSIS MODE
Code
13-
430
13-
433
13-
501
13-
509
13-
510
Adjust-
ment
TX attenua­tion value (V.17) (Line 2)
Cable equal­izer (V.17) (Line 2)
Commu­nication control in case PPR is received four times
Modem speed for over­seas commu­nication (except V.34)
Position of header for trans­mission informa­tion
Function Setting
This value is to set the modem transmission level for com­munication other than V.34. The smaller the
0: 0 dB
1: -1 dB
¦
15: -15 dB
(Value
decreased one
by one) value is, the higher the transmission level becomes. If errors occur frequently or training is not sent, the trans­mission level should be changed.
Sets the equal­izer value which has frequency characteristics.
0: 0 dB
1: -4 dB
2: -8 dB
3: -12 dB For the long­distance com­munication, it is recommended to set a large value.
Sets how the
0: EOR trans­communication is controlled
1: CTC (com­when the 4th PPR is received during the ECM transmission.
2: CTC (EOR
Sets the initial modem speed for overseas
0: 9,600 bps
1: 7,200 bps
2: 4,800 bps communication.
Selects the position where
2: Inside
3: Outside the header is inserted.
Default
ASM AUS HKG USA DEU GBR ITA BEL NDL
10 10 10 10 12 12 12 12 12
000000000
222222222
mitted
munication terminated after the 4th 2400 bps PPR)
transmitted after the reception of the 4th 2,400 bps PPR)
000000000
222222222
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE
2 - 40
11/10
Default
FIN ESP AUT CHE SWE DNK NOR PRT FRA GRC POL HUN CZE TUR ZAF TWN
Code
12 12 12 12 12 12 12 12 12 12 12 12 12 10 10 13 13-
430
00000 0000000000013-
433
2
22222 2222222222213-
501
00000 0000000000013-
509
22222 2222222222213-
510
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
2 - 41
11/10
SELF-DIAGNOSIS MODE
Code
13-
511
13-
512
13-
517
13-
518
13-
519
13-
564
13-
565
Adjust-
ment
Trans­mission informa­tion at header
Thresh­old for error image (G3 mode only)
Regular reduc­tion
Duplex printing
Paper selec­tion for received FAX docu­ment
Control channel speed (Line 1)
Fall­back condi­tion for transmit­ter (No. of PPR recep­tion) (V.34 Line 1)
Function Setting
Sets the header
0: Not insertion.
1: Inserted
After receiving a document with more error lines than this thresh-
0: 5%
1: 10%
2: 15%
3: 25% old level, the machine trans­mits the RTN signal to the sender.
Sets if the regu­lar reduction
0: OFF
1: ON printing (A3ÆB4 or A4, B4ÆA4 or B5) is performed.
Sets if duplex printing for
0: OFF
1: ON received docu­ments is per­formed.
Selects which one has priority
0: A4 series
1: LT series over the other, A4 series or LT series, to print the received document when these two series are mixed in a drawer.
Selects the con­trol channel
0: 1,200 bps
1: 2,400 bps speed for the V.34 communi­cation.
Sets the num­ber of the PPR reception for fall-back condi-
0: Once
1: Twice
¦
10: 11 times tion in the V.34 transmission.
Default
ASM AUS HKG USA DEU GBR ITA BEL NDL
111111111
inserted
111111111
000000000
000000000
000100000
000000000
555555555
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE
2 - 42
11/10
Default
FIN ESP AUT CHE SWE DNK NOR PRT FRA GRC POL HUN CZE TUR ZAF TWN
Code
11111 1111111111113-
511
11111 1111111111113-
512
00000 0000000000013-
517
00000 0000000000013-
518
00000 0000000000013-
519
2
00000 0000000000013-
564
55555 5555555555513-
565
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
2 - 43
11/10
SELF-DIAGNOSIS MODE
Code
13-
566
13-
567
13-
569
13-
571
13-
574
13-
575
Adjust-
ment
Fall­back condi­tion for receiver (No. of PPR trans­mis­sion) (V.34 Line 1)
TX attenua­tion value (V.34) (Line 1)
Initial modem speed for V.34 commu­nication
SUB/ SEP/ PWD func­tions
Coding capabil­ity (com­municati on capa­bility)
Recep­tion end tone tim­ing
Function Setting
Sets the num­ber of the PPR transmission for fall-back condi-
0: Once
1: Twice
¦
10: 11 times tion in V.34 reception.
Sets the modem trans­mission attenu­ation level for the V.34 com­munication. The smaller the set
0: 0 dB
1: -1 dB
¦
15: -15 dB
(Value
decreased one
by one) value is, the higher the transmission level becomes. If errors occur frequently or training is not sent, the trans­mission level should be changed.
Sets the initial
0: V.34 not modem speed for V.34 com-
6: 14.4 kbps munication.
9: 21.6 kbps
12: 28.8 kbps
14: 33.6 kbps
Sets SUB/SEP/ PWB communi-
0: OFF
1: ON cation at data reception.
Sets the coding capability to be declared to the
0: MH
1: MH/MR
2: MH/MR/ other side dur­ing communica-
3: MH/MR/ tion.
Sets the timing to sound the
0: OFF
1: When print­reception end tone.
2: When
Default
ASM AUS HKG USA DEU GBR ITA BEL NDL
555555555
10 10 10 10 12 12 12 12 12
14 14 14 14 14 14 14 14 14
installed
(V.34)
(V.34)
(V.34)
(V.34)
111111111
333333333
MMR
MMR/JBIG
111111111
ing is com­pleted
reception is completed
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE
2 - 44
11/10
Default
FIN ESP AUT CHE SWE DNK NOR PRT FRA GRC POL HUN CZE TUR ZAF TWN
Code
55555 5555555555513-
566
12 12 12 12 12 12 12 12 12 12 12 12 12 10 10 13 13-
567
2
14 14 14 14 14 14 14 14 14 14 14 14 14 14 14 14 13-
569
11111 1111111111113-
571
33333 3333333333313-
574
11111 1111111111113-
575
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
2 - 45
11/10
SELF-DIAGNOSIS MODE
Code
13-
576
13-
577
13-
578
13-
580
13-
581
13-
584
13-
585
13-
586
Adjust-
ment
V.34 symbol rate (Line 1)
V.34 fa l l ­back method (Line 1)
Recov­ery trans­mission
Protocol type
Batch trans­mission
Alterna­tion out­put
Search function for receiver name on trans­mission journal
Commu­nication end tone volume
Function Setting
Sets the initial value for the symbol rate for V.34 communi­cation. Maxi-
0: 2,400
1: 2,800
2: 3,000
3: 3,200
4: 3,429 mum modem speed for each setting are as follows. 2,400: 21,600 bps, 2,800: 26,400 bps, 3,000: 28,800 bps, 3,200: 31,200 bps, 3,492: 33,600 bps
Sets the num­ber of steps in which the
0: 1 step
1: 2 step
2: 3 step modem speed is fall-backed.
Sets whether the recovery
0: OFF
1: ON transmission is performed or not.
Selects the type of the T.30 pro-
0: ITU-T
1: DTS cedure. DTS is only for Europe.
Batch transmis­sion is per-
0: OFF
1: ON formed or not.
Sets the alter­nation output.
Sets if the search function
0: OFF
1: ON
0: OFF
1: ON for the receiver name on the transmission journal is used. (Relay recep­tion report is not supported.)
Sets the volume
0: Level 0 of the communi­cation end tone.
¦
7: Level 7
Default
ASM AUS HKG USA DEU GBR ITA BEL NDL
444444444
000000000
000000000
000010000
111111111
000000000
000000000
444444444
(Min)
(Max)
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE
2 - 46
11/10
Default
FIN ESP AUT CHE SWE DNK NOR PRT FRA GRC POL HUN CZE TUR ZAF TWN
Code
44444 4444444444413-
576
2
00000 0000000000013-
577
00000 0000000000013-
578
00000 0000000000013-
580
11111 11111111111581
00000 0000000000013-
584
00000 0000000000013-
585
44444 4444444444413-
586
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
2 - 47
11/10
SELF-DIAGNOSIS MODE
Code
13-
587
13-
601
13-
602
13-
605
13-
606
13-
607
13-
610
13-
611
Adjust-
ment
Commu­nication end tone sound­ing time
CI his­tory hold time (Line 2)
CI detec­tion fre­quency range (Line 2)
CI-ON deter­mine time (Line 2)
CI-OFF deter­mine time (Line 2)
CI detec­tion counter setting for auto­RX (Line 2)
Control channel speed (Line 2)
Fall­back condi­tion for transmit­ter (No. of PPR recep­tion) (V.34 Line 2)
Function Setting
Sets how long the communica­tion end tone sounds.
0: OFF
1: 0.5 sec
2: 1.0 sec
3: 1.5 sec
4: 2.0 sec
5: 2.5 sec
6: 3.0 sec
7: 3.5 sec
8: 4.0 sec
9: 4.5 sec
10: 5.0 sec
Sets the time to keep the CI his­tory.
Sets the fre­quency range for CI detection.
0: 5 sec
1: 8 sec
2: 14 sec
0: 12-80 Hz
1: 16-55 Hz
2: 20-55 Hz
3: 22-55 Hz
4: 5-200 Hz
CI ON-satiable time.
0: 175 ms
1: 125 ms
2: 800 ms
3: 145 ms
CI OFF-satia­ble time.
0: 650 ms
1: 350 ms
2: 175 ms
3: 90 ms
Sets the CI counter value for the machine to enter the auto-reception mode.
0: Once
1: Once
¦
15: 15 times
(Value
increased one
by one)
Selects the con­trol channel
0: 1,200 bps
1: 2,400 bps speed for the V.34 communi­cation.
Sets the num­ber of the PPR reception for fall-back condi-
0: Once
1: Twice
¦
10: 11 times tion in the V.34 transmission.
Default
ASM AUS HKG USA DEU GBR ITA BEL NDL
222222222
111222222
000011111
000000000
222222222
141222222
000000000
555555555
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE
2 - 48
11/10
Default
FIN ESP AUT CHE SWE DNK NOR PRT FRA GRC POL HUN CZE TUR ZAF TWN
Code
22222 2222222222213-
587
22222 2222222211213-
601
11111 1111111100013-
602
2
00000 0000000000013-
605
22222 2222222222213-
606
22222 2222222211213-
607
00000 0000000000013-
610
55555 5555555555513-
611
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
2 - 49
11/10
SELF-DIAGNOSIS MODE
Code
13-
612
13-
614
13-
615
13-
616
Adjust-
ment
Fall­back condi­tion for receiver (No. of PPR trans­mis­sion) (V.34 Line 2)
V.34 symbol rate (Line 2)
V.34 fa l l ­back method (Line 2)
TX attenua­tion value (V.34) (Line 2)
Function Setting
Sets the num­ber of the PPR transmission for fall-back condi-
0: Once
1: Twice
¦
10: 11 times tion in the V.34 reception.
Sets the initial value for the symbol rate in the V.34 com­munication.
0: 2,400
1: 2,800
2: 3,000
3: 3,200
4: 3,429 Maximum modem speeds for each setting are as follows. 2,400: 21,600 bps, 2,800: 26,400 bps, 3,000: 28,800 bps, 3,200: 31,200 bps, 3,492: 33,600 bps
Sets the num­ber of steps in which the
0: 1 step
1: 2 step
2: 3 step modem speed is fall-backed.
Sets the modem trans­mission attenu­ation level for the V.34 com­munication. The smaller the set
0: 0 dB
1: -1 dB
¦
15: -15 dB
(Value
decreased one
by one) value is, the higher the transmission level becomes. If errors occur frequently or training is not sent, the trans­mission level should be changed.
Default
ASM AUS HKG USA DEU GBR ITA BEL NDL
555555555
444444444
000000000
10 10 10 10 12 12 12 12 12
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE
2 - 50
11/10
Default
FIN ESP AUT CHE SWE DNK NOR PRT FRA GRC POL HUN CZE TUR ZAF TWN
Code
55555 5555555555513-
612
44444 4444444444413-
614
2
00000 0000000000013-
615
12 12 12 12 12 12 12 12 12 12 12 12 12 10 10 13 13-
616
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
2 - 51
11/10
SELF-DIAGNOSIS MODE
900-999 Adjustment of system setting
13-
13-
13-
13-
Adjust-
ment
Format of Fax destina­tion dis­play after phase B
Retrieva l method of sender's address name by TSI sig­nal and the address book
Duplex printing for received fax doc­uments at for­warding destina­tion
Image attach­ment on result report at Mailbox (F-code) data trans­mission
Function Setting
Sets either "the
0: Phone phone number transmitted by CSI signal" or
1: Name of "the name of destination in the address book or the dialed phone number" for the destination dis­play after phase B in the trans­mission control.
Sets either the
0: Partial partial or perfect match retrieval of the phone number trans­mitted by TSI signal and the registered phone number in the address book to search
1: Perfect for sender's address name. (For save file name at the time of the transfer. But SaveAsFile or e-filing setting only. E-mail transmission is not supported.)
Sets whether duplex printing
0: OFF
1: ON is performed or not to output the received fax documents at the forwarding destination, when ON is selected at "Duplex print­ing for received documents" (code: 518).
Sets whether an
0: Depend on image is not attached on the result report only when Mail-
1: Not box (F-code) data is transmit­ted in the confi­dential box or bulletin board.
Code
922
923
924
925
Default
ASM AUS HKG USA DEU GBR ITA BEL NDL
000000000 number by CSI signal
destination in the address book or the dialed phone number
000000000 match retrieval of the phone number by TSI signal and the registered phone number
match retrieval of the phone number by TSI signal and the registered phone number
000000000
000100000 result report set­ting
attached the image
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE
2 - 52
11/10
Default
FIN ESP AUT CHE SWE DNK NOR PRT FRA GRC POL HUN CZE TUR ZAF TWN
Code
00000 0000000000013-
922
00000 0000000000013-
923
2
00000 0000000000013-
924
00000 0000000000013-
925
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
2 - 53
11/10
SELF-DIAGNOSIS MODE
Code
13-
926
13-
927
13-
930
Adjust-
ment
Paper width declara­tion in paper empty state
B4 dec­laration on B5 record­ing paper at data recep­tion
FAX docu­ment output tray
Function Setting
Selects either size, A4 or B4,
0: A4
1: B4 to declare the paper size when “0: Paper” has been selected for the code 346 and paper in every drawer is run out.
Sets whether
0: Not printed B4-size data is printed out on
1: Printed on B5 recording paper or not. (The data size is not reduced. The later half of the original B4­size data is cut off.)
Selects the bin/
0: Inner tray onto which the received document is
1: Finisher 1st output.
Note:
Note:
2: Finisher
This code
* When the
does not work for the fol­lowing models. The equiva­lent function can be set by 08-8920.
Default
ASM AUS HKG USA DEU GBR ITA BEL NDL
000000000
000000000
on B5
B5
000000000 receiving tray
bin
2nd bin
Job Sepa­rator is installed, the setting is as fol­lows. 0: Job Sep­arator tray / 1: Exit tray / 2: Job Sep­arator tray
*e-
STUDIO454 0C Series
*e-
STUDIO655 0C Series
*e-
STUDIO456 Series
*e-
STUDIO856 Series
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE
2 - 54
11/12
Default
FIN ESP AUT CHE SWE DNK NOR PRT FRA GRC POL HUN CZE TUR ZAF TWN
Code
00000 0000000000013-
926
00000 0000000000013-
927
00000 0000000000013-
930
2
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
2 - 55
11/10
SELF-DIAGNOSIS MODE
Code
13-
931
Adjust-
ment
Night time memory printing
Function Setting
Selects if the
0: Printed document received in the night-time
1: Printed reception mode should be printed immedi­ately or after the night-time reception mode is cancelled.
Note:
Note:
This code does not work for the fol­lowing models.
*e-
STUDIO454 0C Series
*e-
STUDIO655 0C Series
*e-
STUDIO456 Series
*e-
STUDIO856 Series
Default
ASM AUS HKG USA DEU GBR ITA BEL NDL
000000000 immedi­ately
after can­celing
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE
2 - 56
11/12
13-
940
UI dis­play for [Tx ATT]
Sets whether the [Tx ATT] button is dis­played in the Phone Book registration screen or not. When "16" is set for the TX attenuation, the transmission level of the equipment is determined by the setting val­ues of the fol­lowing items. 13-325: TX attenuation value (V.17) (Line 1) 13-430: TX attenuation value (V.17) (Line 2) 13-567: TX attenuation value (V.34) (Line 1) 13-616: TX attenuation value (V.34) (Line 2)
0: OFF 1: ON
000000000
2
Default
FIN ESP AUT CHE SWE DNK NOR PRT FRA GRC POL HUN CZE TUR ZAF TWN
Code
00000 0000000000013-
931
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
2 - 57
11/10
SELF-DIAGNOSIS MODE
00000 0000000000013-
940
Code
13-
941
13-
944
13-
955
13-
961
Adjust-
ment
UI dis­play for TTI ON/ OFF
Error code reserva­tion for protocol trace list (Line 1)
Return loss set­ting
Protocol trace reserva­tion error code (Line 2)
Function Setting
Sets whether the button is
0: OFF
1: ON displayed in the TTI setting screen.
Key in an error
0-255:Error code decimally to print out the protocol trace list not for each communication but only for that specific error.
Selects the NCU termina­tion circuit.
0: ASIA
1: AUS
2: Others
3: EUR
Key in an error
0-255:Error decimal code of the error which needs to be reported on the protocol trace list.
Default
ASM AUS HKG USA DEU GBR ITA BEL NDL
111000000
000000000
code
010033333
000000000
code
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE
2 - 58
11/10
13-
962
13-
970
13-
971
FCC type for TTI for­mat
Format of address for trans­mission/ recep­tion jour­nal
Short protocol
Sets whether FCC type for TTI format.
Sets whether the format of address for transmission/ reception jour­nal.
Sets the short protocol.
0: OFF
1: ON
Priority of
recording
items in journal
0: Name of
address­book, or Direct dial­ing number
1: Receiver
inform (CSI), or Name of address­book or Direct dial­ing number
2: Dialing num-
ber (direct or address­book)
0: OFF
1: ON
111111111
000211111
2
111111111
Default
FIN ESP AUT CHE SWE DNK NOR PRT FRA GRC POL HUN CZE TUR ZAF TWN
Code
00000 0000000011013-
941
00000 0000000000013-
944
33333 3333333300013-
955
00000 0000000000013-
961
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
2 - 59
11/10
SELF-DIAGNOSIS MODE
11111 1111111111113-
962
11111 1111111100013-
970
11111 1111111111113-
971
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE
2 - 60

2.5 FAX Clearing Mode (1*)

Various FAX memories are initialized in the FAX clearing mode (1*).
1) Memory Areas
- User registration area (SRAM) ID registration area Home position
- Image data area (HDD, SRAM) Transmission file Reception file Image data file management area F-code box information
- System setting area (NVRAM) Settings in the Function Mode (13) Areas 100 - 999
2) Types of Initialization
- FAX Set Up User registration area (SRAM)
Initialized so that there are no data stored.
System setting area (NVRAM)
Values are reset to the default settings.
2
- Clearing the image data Image data area (HDD, SRAM)
Initialized so that there are no data stored.
Job clear
- Clearing the system setting area System setting area (NVRAM)
Values are reset to the default settings.
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
2 - 61
11/10
SELF-DIAGNOSIS MODE
[Operation procedure]
[1] [*]
[
POWER
]
[
Digital key
(
Code
[
CANCEL
[
]
[
START
]
)
]
SET [OK] *1
]
Fig. 2-7
Initialization proceeded
After
approx. 10 sec.
“CL”
displayed
[
POWER] OFF
* When “CL” is displayed instead of the set number, that indicates that the machine is in the standby
mode. *1: For e-STUDIO2040C/2540C/3040C/3540C/4540C, e-STUDIO5540C/6540C/6550C, e­STUDIO206L/256/306/356/456 and e-STUDIO556/656/756/856.
Initialization codes for the FAX
Code Element Contents Mode
1*-100 MAINT FAX Set Up FAX - -
1*-102 MAINT Clearing the image data FAX - -
1*-103 MAINT Clearing the system setting area FAX - -
Image quality
mode
Default
Note: Note:
It takes about 20 seconds until the digital keys become operable after the power has been turned ON while [1] and [*] are pressed simultaneously.
Note: Note:
Before performing the initialization, confirm that the destination value is correct in the Setting Mode (08) described in the P. 2-6 "2.3 Setting Mode (08)". If the initialization is performed with the wrong destination setting, the default value of the Func­tion Mode is changed to that for the wrong destination.
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE
2 - 62
11/12

3. TROUBLESHOOTING

3.1 Diagnosis Over Telephone

Most problems end users inquire are the results of the following. Therefore, ask the nature of the trou­ble (in detail) first to seek the cause. These questions can lead to a speedy resolution of the trouble without the need for a service technician.
Simple mis-operation
A trouble caused by a simple mis-operation can be solved by the user alone with an appropriate
instruction through the telephone.
A failure with the telephone line
The machine’s condition can be checked by the user’s operating sending/receiving documents to/
from another FAX unit.
A failure with the other party’s machine
The other party’s machine’s condition can be checked by the user’s operating sending/receiving
documents from/to the user’s machine.
Also, by verifying the error message in the LCD display or the error code on the Journal with the user, the nature of the trouble can be confirmed. This information is important in finding the cause of trouble. Whenever it can be obtained from the user, respond on the telephone by tracing the “ P. 3-3 "3.3 Flow Chart for Recommended Telephone Screening"”. This will help the service technician to be pre­pared for the necessary service requirements.
3
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
3 - 1
TROUBLESHOOTING

3.2 Recommend Flow Chart for Field Service

Call from customer
Telephone screening
Not solved
Dispatch a service technician
(
Field service
)
Not solved
Assistance by phone for the field
service technician from the remote
diagnosis center
Trouble solved
Service technician does not
need to be dispatched
Field service
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved TROUBLESHOOTING
3 - 2

3.3 Flow Chart for Recommended Telephone Screening

START
Turn ON the power with
no recording paper or
document
Is “ADD PAPER” dis-
played on the LCD?
YES
Set the recording paper
Is a communication journal printed out?
YES
Set a document
NO NO
NO NO
Is the AC
power cable properly
plugged in?
YES
Dispatch a service
technician
Is the
recording paper set
correctly?
YES
Dispatch a service
technician
3
Plug it in properly
Set it correctly
Is original copied
correctly by
pressing [START]?
YES
1
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
NO NO
Is the document set
correctly?
YES
Dispatch a service
technician
3 - 3
Set it correctly
TROUBLESHOOTING
1
Any problem with
the copied image?
NO
Any problem with the
auto-dialing function?
YES
Is
“COMMUNICATION
ERROR” displayed on
the LCD?
YES
Is the dial type
correct?
YES NO
Using specified
recording paper?
YES
Dispatch a service
technician
NO
NO
2
Dispatch a service
technician
NO
Select the correct dial
type (DP/PB) in the
Function Mode
Use the specified
recording paper
YES
Is inapplicable
RJ11C connector
connected to the circuit
(
TEL/LINE)?
NO
Is the phone number
correct?
YES
Dispatch a service
technician
YES
NO
Connect the applicable
connector
Correct the phone
number
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved TROUBLESHOOTING
3 - 4
2
Any problem with
the transmission?
YES
Is
the receiving side using a
G3 machine?
YES
Check the error
code and dispatch a
service technician
3
Any problem with
the reception?
YES
NO
NO
possible if the receiving side
3
Transmission is not
is using
G2 or MF machine
3
Is the automatic
reception possible in the
Auto-Reception Mode?
YES
Is the
manual reception
possible in the Manual
Reception Mode?
YES
Is the received
document normal?
YES
END
NO
Dispatch a service technician
NO
Dispatch a service technician
Check noise on the telephone
NO
circuit or any defect of the other equipment. Perform
the communication
interference test
Dispatch a service
technician
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
3 - 5
TROUBLESHOOTING

3.4 Error Analysis Flow

3.4.1 Self-Diagnosis function

Service technicians can figure out the contents of the error with the following information:
1) Display on the LCD panel
2) Error code on the transmission/reception journal

3.4.2 Precautions for diagnosis

Service technicians should output the Address Book / Group Number Information and Function List for Maintenance. Confirm that no received document data are stored in the memory by checking the “Memory RX” LED and Reservation List. Turn OFF the power and check the following items before starting the diagnosis.:
Check if the power cable is properly plugged in.
Check if the connectors are securely connected.
Pay full attention to an electric shock at the power section and a short circuit of the conductor pattern
on the board when servicing with the power cable connected to the outlet while the cover is taken
off.
Make sure that there is not any connector remains disconnected or loosened screw after the error
analysis.
Make sure that the machine operates properly with a communication test every time the error analy-
sis has been performed.
Notes:
Before replacing the parts, confirm that there is no data to be transmitted or no received doc­ument in the memory. Turn OFF the power and unplug the power cable.
Do not touch the terminal of the connectors. Otherwise, a poor connection may be caused.
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved TROUBLESHOOTING
3 - 6

3.5 Fault Analysis

3.5.1 Power-ON is not possible

1) Check if the power cable is plugged into an appropriate outlet (of the correct voltage).
2) Check if the rated voltages are being output from the switching power supply. When the measured voltage is not the rated value, replace the switching power supply.
3) Check if each connector between the DSP board and the SYS board is disconnected.
4) Check if each connector between the SYS board and the switching power supply is disconnected.
5) Check if each connector pin is removed or the harness is broken.
6) Check if any conductor pattern on the switching power supply, and SYS board is open- or short-cir­cuited.
7) Replace the DSP board.
8) Replace the SYS board.

3.5.2 Original transport error for RADF

Check the error code and refer to the TROUBLESHOOTING of Service Handbook for the equipment.

3.5.3 Recording paper transport error

Check the error code and refer to the TROUBLESHOOTING of Service Handbook for the equipment.

3.5.4 Image trouble

Check the image and refer to the TROUBLESHOOTING of Service Handbook for the equipment.
3
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
3 - 7
08/04
TROUBLESHOOTING

3.5.5 Communication error

Communication errors may occur when the condition of a particular phone circuit happens to be bad at the time of attempting the communication job. Therefore, do the communication over again. If commu­nication errors occur too many times, prepare another (operational) FAX unit and check the communi­cation condition among the three FAX units, thus analyzing the troubles.
A communication error occurs between A and B.
This FAX Remote FAX unit
Operational FAX
Fig. 3-1
1) If normal communications are possible between A and C, and the communication trouble occurs B and C, it can be assumed that FAX B is malfunctioning.
2) If normal communications are possible between B and C, and the communication trouble occurs A and C, it can be assumed that FAX A is malfunctioning. Therefore, adjust the transmission attenua­tor value (13-325, 13-430, 13-567, 13-616) and the cable equalizer value (13-328, 13-433).
3) If normal communications are possible between A and C and between B and C, it can be assumed that there is a problem in the line between A and B.
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved TROUBLESHOOTING
3 - 8
11/10

3.6 Lists Required at Problem in the Field

Output the following lists when problem occurs in the field. They are described in the order of the prior­ity the most important one come first in this section. It is not necessary to output these lists immediately after the trouble has occurred, but they must be prepared for any kind of trouble regarding the FAX operation.
[Precaution] Disconnect the telephone line to stop the communication when trouble occurs. Since the only last communication is reported on the protocol trace list, if the telephone line is not discon­nected immediately after the trouble has occurred, next communication might come in before the line is disconnected and be printed out instead of the communication in question. Do not turn OFF the power Otherwise, the information will be lost.
Note: Note:
The list printing procedure in the equipment with service UI differs from the one noted below. For the following models, see the procedure in P. 3-15 "3.6.2 List printing procedure in the equipment with service UI"
* e-STUDIO6550C Series * e-STUDIO4540C Series * e-STUDIO456 Series * e-STUDIO856 Series

3.6.1 List printing procedure

[Outputting a trace list] (in the Trace List Output Mode) In the list output screen ([USER FUNCTIONS] Æ [USER] Æ [LISTS]) with no list selected digital keys designated for each list referring to the table in the next page, then press the [START] but­ton.
before printing the protocol trace list and memory dump list.
, press the
3
Fig. 3-2
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
3 - 9
11/12
TROUBLESHOOTING
Item
No.
List Digital keys to be pressed
1 Protocol trace list (Line1) [] [#] [∗] [∗] [3] [1] [1] Æ [START]
2 Protocol trace list (Line2) [] [#] [∗] [∗] [3] [1] [2] Æ [START]
3 Error count list (transmission/reception)
[] [#] [] [] [3] [2] [1] Æ [START]
(Line 1)
4 Error count list (transmission/reception)
[] [#] [] [] [3] [2] [2] Æ [START]
(Line 2)
5 Function List for Maintenance [] [#] [∗] [∗] [3] [3] Æ [START]
6 Memory dump list (system) [] [#] [∗] [∗] [3] [4] Æ
[] [1] [] [5] [8] [0] [1] [4] [] [4] [0] Æ [2] [0] [0] [0] Æ [START]
6 Memory dump list (system) Operating from the Service UI screen
Start address: BF80D280 Size: 1F74 * When Service UI is available
7 Memory dump list (FAX)
(Values to be entered for address and size
[] [#] [] [] [3] [5] Æ [Address (8 digits)] Æ [Size (4 digits)] Æ [START]
vary depend on the type of trouble)
Note: Note:
Enter the HEX address and the size referring to the following table.
Character to be entered Key to press
00
11
22
. . .
. . .
99
A*0
B*1
C*2
D*3
E*4
F*5
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved TROUBLESHOOTING
3 - 10
11/04
1) Protocol trace list FAX protocols for one communication to which an error has occurred are reported.
PROTOCOL TRACE LIST (LINE 1
TIME S/R FCF DATA FIF DATA ASCII
0035 R NSF 00000912096d303030FF m0000 0035 R CSI 38312020202020202020 81 0035 R DIS 00000000 01110011 10010111 00100000
List of abbreviations
PIX: Phase C message RTR: Responding to retrain V8: V.8 signal EOR-PEOM: EOR-PRI-EOM EOR-PEOP: EOR-PRI-EOP EOR-PMPS: EOR-PRI-MPS PPS-PEOM: PPS-PRI-EOM PPS-PEOP: PPS-PRI-EOP PPS-PMPS: PPS-PRI-MPS
)
Fig. 3-3
ROM VER TIME TEL NO.1 TEL NO.2 NAME : XXXXXXX
: MM-DD-YY HH:MM : XXXXXXXXX : XXXXXXXXX
3
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
3 - 11
11/04
TROUBLESHOOTING
2) Error count list The FAX communication error history: Frequency of the occurrence of a particular error can be checked.
ERROR COUNT LIST (LINE 1
TRANSMISSION STATUS HISTORY ACTUAL
0000 0980/1000 0029/0134 0009 0000/1000 0100/0134 0010 0005/1000 0000/0134
ERROR COUNT LIST (LINE 1
RECEPTION STATUS HISTORY ACTUAL
0000 0980/1000 0029/0134 0009 0000/1000 0100/0134 0010 0005/1000 0000/0134
) TxxxSUxxx Fxxx-xxx
TIME TEL NO.1 TEL NO.2 NAME : XXXXXXX
MM-DD-YY 12:00- MM-DD-YY 12:15 MM-DD-YY 12:16
Fig. 3-4
) TxxxSUxxx Fxxx-xxx
TIME TEL NO.1 TEL NO.2 NAME : XXXXXXX
MM-DD-YY 12:00- MM-DD-YY 12:15 MM-DD-YY 12:16
: MM-DD-YY HH:MM : XXXXXXXXX : XXXXXXXXX
: MM-DD-YY HH:MM : XXXXXXXXX : XXXXXXXXX
Fig. 3-5
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved TROUBLESHOOTING
3 - 12
11/04
3) Function List for Maintenance Settings for the Self Diagnosis Mode (13) for the FAX operation are output.
FUNCTION LIST FOR MAINTENANCE ROM VER
TIME TEL NO.1 TEL NO.2 NAME : XXXXXXX
CODE NO DATA CODE NO DATA CODE NO DATA CODE NO DATA
116 1 505 1 707 2 909 3 303 15
Fig. 3-6
: MM-DD-YY HH:MM : XXXXXXXXX : XXXXXXXXX
4) Memory dump list (System) Command/status information between the CPU controlled by the FAX board and the CPU of the equipment is reported.
5) Memory dump list (FAX) Command/status information between the CPU controlled by the FAX board and the CPU of the equipment is reported.
3
FUNCTION LIST FOR MAINTENANCE ROM VER
TIME TEL NO.1 TEL NO.2 NAME : XXXXXXX
ADDRESSH EX DATA ASCII
0xB0080000 0001020304050607 08090A0B0C0D0E0F 0xB0080010 3031323334353637 38393A3B3C3D3E3F 0123456789ABCDEF
Fig. 3-7
: MM-DD-YY HH:MM : XXXXXXXXX : XXXXXXXXX
6) Transmission journal Transmission records for 40 communications are listed. Occurrence conditions of the communica­tion errors can be checked with information such as the time when the communication took place, error codes, etc. Error code “50” indicates that the other party’s line of the other side is busy (talk­ing). If this error occurs frequently, it can be decreased somewhat by increasing the number of redi­aling attempts. Also, it can be checked if the communication fails with a particular address.
7) Reception journal Reception records for 40/120 communications are listed. Occurrence conditions of the communica­tion errors can be checked with the information such as the time when the communication took place, error codes, etc. Also, it can be checked if the communication fails with a particular address.
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
3 - 13
TROUBLESHOOTING
8) Function List FAX Function List in the List Output Menu in the screen for the FAX operation is output. The default settings of the resolution during the data transmission can be checked.
Symptoms (describe as specific as possible)
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved TROUBLESHOOTING
3 - 14

3.6.2 List printing procedure in the equipment with service UI

1) Enter the Service Mode.
- Turn the power of the equipment ON.
- Press the [USER FUNCTIONS] button.
- With the [USER FUNCTIONS] menu displayed, enter the Service Mode password provided dur-
ing product training
- The SERVICE TECHNICIAN PASSWORD menu appears. Press [OK].
(Enter a password if one is set. Then press [OK].)
- The SERVICE MODE menu appears.
2) Select "FAX LIST PRINT MODE" and then press [NEXT].
3
Fig. 3-8
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
3 - 15
11/10
TROUBLESHOOTING
3) Select the desired list and then press [PRINT].
Fig. 3-9
The FAX LIST PRINT MODE menu contains the following lists to select:
- Protocol trace list (Line 1)
- Protocol trace list (Line 2)
- Error count list (transmis./recept.) (Line 1)
- Error count list (transmis./recept.) (Line 2)
- ERROR COUNT LIST (Internet FAX)
- ERROR COUNT LIST (SCAN)
- Function list for Maintenance
- Memory dump list (System)
- Memory dump list (FAX)
- SUPPLY ORDER LIST
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved TROUBLESHOOTING
3 - 16
11/10

3.7 Other Information Required for Error Analysis

The following information is also needed to analyze the malfunction (especially a communication error). Check the circles below if they are applicable.
1) If the error is cleared or not.
- Cleared by turning ON/OFF the power.
- Cleared by performing “Clearing the image data area (1*–102)”.
Note: Note:
The image data (including printer data other than FAX data) and the job being performed are erased by this operation.
- Cleared by replacing the board.
- Not cleared.
2) Frequency of occurrence
- Frequently (occurring daily or always)
- Sometimes (about once a week)
- Only once
3) When a communication error is occurring, turn ON the circuit monitor for the line 1 or 2 (13–338), and check the condition of the FAX communication with the tone from the speaker.
Note: Note:
Turn OFF the circuit monitoring function after the checking is finished (13–338: 0).
3
- Signals from the transmitter and that from the receiver clash.
Æ Check the model name of the other party’s machine.
- Noise occurring on the circuit.
Æ Ask the telephone (or telecommunications) company if the line condition is normal.
- Busy tone is heard from the other party during the communication.
Æ Ask by phone if the other party’s machine has any problem. If it does not, check its model name.
- Others (describe condition):______________________________________________________
4) Condition of the machine when the problem occurred
-Display
Control panel: Copying operation screen FAX operation screen Printing operation screen Energy saver screen “Auto Power Off” screen
Describe the items displayed on the control panel in detail:_____________________________
Status of LEDs: “MEMORY RX” ON “Communicating” ON Power ON
- State of the machine
Availability of the recording paper: 1st drawer (size = ) No paper Paper present 2nd drawer (size = ) No paper Paper present 3rd drawer (size = ) Not installed No paper Paper present LCF 4th drawer (size = ) Not installed No paper Paper present LCF
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
3 - 17
11/04
TROUBLESHOOTING
- Conditions of RADF (this information is needed for transmission error)
Originals have been all exited Abnormal (original jam, etc.) Others (be as specific as possible):
- Condition/State of the communication
Transmission error
Reception error
ECM mode
G3 mode Image errors such as stream image or interrupted image occur in the G3 mode when the noise occurs on the line. These are liable to occur since the line condition differs depending on each communication. If the same errors occur to the image which was resent, they can be decreased by reducing the transmission speed of the sending side.
Communication cannot be made with a particular number. (Information of the other side’s machine: _______________________________) If the communication is impossible with a particular number, it is considered that the other party’s machine has broken down or has been busy (there is no response) because the recording paper has run out and the memory is full. Check the condition of the terminal of the other side. If there is no problem with the terminal, check the model name since there is a possibility that particular type of the machine has caused the problem.
Original size = A3 B4 A4 B5 A5 Size of the received document =A3 B4 A4 B5 A5 Resolution = NORMAL (8*3.85) FINE (8*7.7) U-FINE (16 or 8*15.4) Error occurred to the _________st/nd/rd/th sheet out of ________sheets.
- Condition of the circuit connection
Connected directly with the public telephone circuit.
Connected via a local exchange device or the main equipment.
Æ Is any other equipment connected besides this unit? Æ Does the ring tone sound normally (rings for 1 second and stops for 2 seconds)
(If it is not normal, the reception may not be started.)
Circuit switching device Æ Are the circuit settings (DP, PB) of the circuit switching device the same as those for this unit?
Connection via an ISDN circuit terminal adaptor Æ Is the circuit number of the terminal adaptor correct? Is it the same number as that for the FAX assigned to the other device (ex. data modem)? Æ Does the noise from the terminal adaptor affect the line? (Connect the TA with your machine and ground it to check.)
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved TROUBLESHOOTING
3 - 18
Configuration of the units (Illustrate the units connected to your machine such as the telephone lines, exchange system, telephones, modems, etc.)
- Settings of the Auto Power Save and Auto Shut Off
Auto-clear timer (08–204 / 08-9110 *1) = Auto Power Save (08–205 / 08-9111 *1) = Auto Shut OFF (08–206 / 08-9112 *1) = *1: For e-STUDIO2040C/2540C/3040C/3540C/4540C, e-STUDIO5540C/6540C/6550C, e­STUDIO206L/256/306/356/456 and e-STUDIO556/656/756/856.
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved TROUBLESHOOTING
3 - 19
11/12
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved TROUBLESHOOTING
3 - 20

4. PRECAUTIONS FOR INSTALLATION OF FAX UNIT

4.1 Installation of FAX Unit

After unpacking and installing the FAX unit following the unpacking/setup instructions, be sure to per­form “FAX Clearing Mode / FAX Set Up” described with the same instructions. The unit is not turned ON without this operation.
[Operation procedure] Perform the following operation after setting the country/region in 08-201 / 08-9000 *1 and 08-701 / 08­9001 *1. *1: For e-STUDIO2040C/2540C/3040C/3540C/4540C, e-STUDIO5540C/6540C/6550C, e­STUDIO206L/256/306/356/456 and e-STUDIO556/656/756/856.
[1] [] [POWER] Æ [100] Æ [START] (It takes about 20 seconds for the digital keys to be operable after the power is turned ON.) (It takes about 10 seconds until the display changes from ‘100’ to ‘CL’.)
[About FAX Clearing Mode / FAX Set Up] When “FAX Set Up” is performed, the following operations are performed: Data in the ID registration, home position stored in the NVRAM and SRAM on the SYS board are erased. The system setting area is initialized (the settings are reset to the default values.)
4
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
4 - 1
11/12
PRECAUTIONS FOR INSTALLATION OF FAX UNIT

4.2 Country/Region Code

Set the country/region code after the installation of the FAX unit is finished.
Note: Note:
All data stored in the SRAM are erased when the country/region code is set/changed.
Setting the country/region code
1) Turn ON the power while pressing [0] and [8] simultaneously.
2) Key in “701”, and press [START] button.
3) Key in a code, and they press the [ENTER]. (2.3 Setting Mode (08))
Country/Region Code
ASM 1
AUS 2
HKG 3
USA/CAN 4
DEU 5
GBR 6
ITA 7
BEL 8
NLD 9
FIN 10
ESP 11
AUT 12
CHE 13
SWE 14
DNK 15
NOR 16
PRT 17
FRA 18
GRC 19
POL 20
HUN 21
CZE 22
TUR 23
ZAF 24
TWN 25
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved PRECAUTIONS FOR INSTALLATION OF FAX UNIT
4 - 2
Country/region setting using the FG harness on the NCU board These country/region require code setting on the NCU using the FG harness. All other countries/regions have only W1 connection on the board.
DEU GBR NLD ITA AUT BEL CHE SWE DNK NOR FIN PRT FRA ESP GRC IRL
W2 W2 W2 W1 W2 W2 W2 W2 W1 W2 W1 W2 W2 W2 W2 W2
ZAF SGP HKG AUS NZL RUS POL HUN CZE TUR CHN
W2 W2 W2 W2 W2 W2 W2 W2 W2 W2 W2
FG harness
W2 W1
4
Fig. 4-1
© 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved GD-1210/1250/1270/1160/1260
4 - 3
PRECAUTIONS FOR INSTALLATION OF FAX UNIT
GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved PRECAUTIONS FOR INSTALLATION OF FAX UNIT
4 - 4
Loading...