Toshiba GD1040 User Manual

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INTERNET FACSIMILE (FOR DP120F/125F)

GD-1040

File No. E0-26166

TOSHIB A TEC CORPORATION

TABLE OF CONTENTS

Chapter 1. FEATURES AND SPECIFICATIONS

1. Summary 1-1

2. Features 1-1

3. I-Fax Disposition 1-3

3.1 POP and SMTP 1-3

3.2 Precaution for Internet Transmission 1-4

3.3 Confirmed E-mail Server 1-4

4. Internet Transmission Overview 1-5

4.1 Internet Fax to Internet Fax 1-5

4.2 Internet Fax to/from Client Computers 1-5

4.3 Onramp Gateway Transmission 1-6

4.4 Offramp Gateway Transmission 1-6

5. Facsimile Unit Description 1-7

5.1 Rear View 1-7

5.2 Operation Panel 1-8

6. Specifications 1-9

6.1 Transport Protocol 1-9

6.2 Phonebook 1-9

6.3 Data Format 1-9

7. Limitations 1-11

Chapter 2. INSTALLATION

1. I-FAX Kit Installation 2-1

1.1 Before Installing the Internet Fax Kit 2-1

1.2 Installing the Internet Fax Kit 2-1

May 2001 © TOSHIBA TEC i Internet Fax Kit - Table of Contents

Chapter 3. FUNCTION SETTINGS

1. TCP/IP Configuration Setup 3-2

1.1 BootP/DHCP 3-3

1.2 IP Address 3-3

1.3 Subnetmask 3-4

1.4 Default Gateway 3-4

1.5 Host Name 3-5

2. E-mail Account Setup 3-6

2.1 E-mail Address 3-6

2.2 Error E-mail Forward Address 3-7

2.3 Receive Mode 3-7

2.4 POP Server Address 3-8

2.5 POP Time 3-8

2.6 POP Login Name 3-9

2.7 POP Password 3-9

2.8 SMTP Server Address 3-10

3. E-mail Properties Setup 3-11

3.1 Print Text Body 3-13

3.2 Body Page Limit 3-13

3.3 Send Disposition 3-14

3.4 Print Header 3-14

3.5 Print E-mail Error 3-15

3.6 Print DSN 3-15

3.7 Print Disposition 3-16

3.8 Request DSN 3-17

3.9 E-mail to FAX Gateway 3-17

3.10 Gateway Print 3-18

3.11 Gateway Security 3-18

3.12 Confirmation Timer 3-19

3.13 Set Confirmation Time 3-20

3.14 MSG Size Limit 3-20

4. Onramp Gateway Setup 3-22

Internet Fax Kit - Table of Contents ii May 2001 © TOSHIBA TEC

4.1 How the Onramp Gateway transmission works 3-22

4.2 How to setup for the Onramp Gateway 3-22

5. Offramp Gateway Setup 3-23

5.1 How the Offramp Gateway transmission works 3-23

5.2

5.3 How to setup for the Offramp Gateway 3-25

How to send a document using Offramp Gateway 3-24

6. Additional Functions 3-26

6.1 FTP Server Login Name 3-26

6.2 FTP Server Login Password 3-27

6.3 LAN FAX 3-27

6.4 IPX/SPX Protocol 3-28

6.5 Frame Type 3-28

Chapter 4. MAIL SERVER SETUP

1. Lotus Domino 4-1

1.1 Installing Domino Server 4-1

1.2 Configuring Domino Server 4-3

1.3 Creating Notes User 4-8

1.4 Memorandum on Domino Environment 4-9

2. Sendmail and Qpopper 4-10

2.1 Configuring Sendmail 4-10

2.2 Configuring Qpopper 4-13

3. Qmail 4-15

3.1 Configuring Qmail 4-15

4. Microsoft Exchange Server 4-19

4.1 Configuring DNS Server 4-19

4.2 Configuring Microsoft Exchange Server 4-20

5. About Client MUA 4-22

May 2001 © TOSHIBA TEC iii Internet Fax Kit - Table of Contents

Chapter 5. TROUBLESHOOTING

1. Error Message 5-1

1.1 Input/Output Image Error 5-1

1.2 I-FAX Receive Error 5-1

1.3 I-FAX Send Error 5-2

1.4 Output Trap Error 5-2

1.5 Analyzing MIB Error 5-2

1.6 Operation Error 5-3

1.7 E-mail Check Error 5-4

1.8 Battery Error 5-4

1.9 Others 5-4

1.10 Test ErrorChap 5-5

2. Error Codes Printed on Reports 5-6

2.1 Error Codes for Receiving I-Fax 5-6

2.2 Error Codes for Transmitting I-Fax 5-7

Chapter 6. UPDATING THE FIRMWARE

1. Updating the Firmware in I-FAX PC Board 6-1

1.1 Updating the Firmware using TOSHIBA Viewer 6-1

1.2 Updating the firmware by FTP Download 6-3

2. Updating the Firmware in Network Interface Card 6-4

2.1 Updating the Firmware using FTP Download 6-4

2.2 UPdaitng the Firmware using Flash Update 6-5

Internet Fax Kit - Table of Contents iv May 2001 © TOSHIBA TEC

Chapter 7. APPENDIX

1. List and Report 7-1

1.1 E-mail Notification Reports Print Format 7-1

1.2 List and Report Print Format 7-5

2. User Funciton Setting Initial Value List 7-19

2.1 TCP/IP Configuration 7-19

2.2 E-mail Account 7-19

2.3 E-mail Properties 7-19

2.4 Options 7-20

May 2001 © TOSHIBA TEC v Internet Fax Kit - Table of Contents

Internet Fax Kit - Table of Contents vi May 2001 © TOSHIBA TEC

Chapter 1. FEATURES AND SPECIFICATIONS

1. Summary

2. Features

3. I-Fax Disposition

3.1 POP and SMTP

3.2 Precaution for Internet Transmission

3.3 Confirmed E-mail Server

4. Internet Transmission Overview

4.1 Internet Fax to Internet Fax

4.2 Internet Fax to/from Client Computers

4.3 Onramp Gateway Transmission

4.4 Offramp Gateway Transmission

5. Facsimile Unit Description

5.1 Rear View

FEA TURES AND SPESIFICATIONS

5.2 Operation Panel

6. Specifications

6.1 Transport Protocol

6.2 Phonebook

6.3 Data Format

7. Limitations

Chapter 1 Features and Specifications

1. Summary

The Internet Fax enables your machine to transmit the document through the Internet or Intranet. This enables the machine to transmit the document as an E-mail between other Internet Fax machines and computers.

2. Features

The Internet Fax Unit has following features.

Sending a document as an E-mail through the Internet:

This machine can send a document as an E-mail through the Internet. The scanned image is transferred to the TIFF images and sent as attached file of an E-mail.

Automatic receiving and manual receiving of an E-mail:

This machine can automatically or manually check the email server to see whether an E-mail has been delivered. If an E-mail has been received, the machine will print out the E-mail.

73 one touch key to E-mail:

The remote party’s E-mail address data can be registered to a one touch key. E-mail options can be registered for each address.

300 abbreviated dial numbers to E-mail:

E-mail addresses can be assigned to 300 abbreviated dial numbers in the range from No. 001 to 999.

Multi-address transmission function to E-mail:

Transmissions of the same document to multiple E-mail addresses (up to 373 addresses) are possible using one operation sequence, in which preset abbreviated dial numbers (300), and one touch dial keys (73) can be used. When the multi-key is specified, key pad dialing of up to 1000 digits, or 100 locations, is also possible.

Relay transmission to E-mail (Onramp Gateway Transmission):

The DP120F/DP125F can serve as a relay station in relay transmission transactions to E-mail address end stations.

Offramp Gateway Transmission:

The DP120F/DP125F can be used as a Hub Station to forward E-mails from your client computer or Internet Fax machine to the any facsimiles through the public switched telephone network.

May 2001 © TOSHIBA TEC 1-1 Internet Fax Kit - Features and Specifications

Error E-mail Transmission:

The E-mail that cannot be printed by the machine can be forwarded to another E-mail address .

Supporting DSN (Delivery Status Notification):

Transmission result is retrieved from received DSN message and stored into Activity Report as a transmission report. This machine automatically print the DSN message.

Supporting MDN (Message Disposition Notification):

An MDN request is added in the mail header of E-mails. If the machine receives the image data which exceeds the capability of this machine, the machine responds with a failure in the MDN message back to the original sender.

Additional Functions:

Enables to configure the FTP (File Transfer Protocol) login name and the password for the LAN-FAX utility, and frame type for the Novell communication, etc.

Internet Fax Kit - Features and Specifications 1-2 May 2001 © TOSHIBA TEC

3 Internet Fax Disposition

Before connecting the network, read this section to understand the Internet Fax functions.

3.1 POP and SMTP

The available functions depend on whether this machine is set up to use the POP or SMTP for retrieving E-mail from a mail server.

POP (Post Office Protocol) and SMTP (Simple Mail Transfer Protocol):

“SMTP” is a server protocol for sending E-mail messages between servers. Usually the E-mail systems that transfer E-mails ov er the Internet use SMTP to send messages from one server to another. Then the E-mail message can be retrieved with an E-mail client using either “POP” or “IMAP”. “POP” is a protocol used to retrieve E-mail from a mail server.

When this machine use POP for the Receive Mode:

This machine works as a POP client (MUA). Similar to most e-mail applications, this machine use POP for receiving an E-mail message and SMTP for sending an E-mail message.

When this machine use SMTP for the Receive Mode:

This machine works as one of the mail servers (MTA). The machine can transfer an Email message in the SMTP transmission.

The following table shows the available functions according to the type of the protocols set for the Receive Mode.

Functions Receive Mode

POP SMTP Send a document as an E-mail Yes Yes Automatic receiving of an E-mail Yes Yes Manual receiving of an E-mail Yes No One Touch Keys to E-mail Yes Yes Abbreviated Dial Numbers to E-mail Yes Yes Multi-address transmission to E-mail Yes Yes Relay Transmission to E-mail (Onramp Gateway) Yes Yes Offramp Gateway No Yes Error E-mail Transmission Yes Yes

If the use of the Offramp Gateway function is not necessary, it is recommended that the Receive Mode is set to “POP” because some settings will be required to be set on the mail server if the Receive Mode is set to “SMTP”. For more information about the Offramp Gateway function, see “Chapter 3 FUNCTION SETTINGS - Offramp Gateway Setup”.

May 2001 © TOSHIBA TEC 1-3 Internet Fax Kit - Features and Specifications

3.2 Precaution for Internet Transmission

Transmission using the Internet Fax function are the same as E-mail transmissions. Before you start to use the Internet Fax function, it is recommended that you read this section and understand the precautions for Internet Transmission.

• The Internet Fax sends a document to the email server of Internet and it does not send via the PSTN alike regular facsimile transmissions.

• An error mail is sent back from the mail server when the E-mail document fails to be forwarded to the recipient.

• An error mail sometimes is not sent back even if the E-mail has failed. It is highly recommended to confirm that the document has been received by the recipient.

• The Internet transmission has low security. It is recommended that you use regular facsimile transmission when a confidential document is sent.

• It may take a considerable amount of time for the recipient to receive the document because of the line traffic in the Internet.

• If the document being transmitted has a large amount of data it may not be successfully sent due to the configuration of the E-mail server.

3.3 Confirmed E-mail Server

The following table shows the list of E-mail servers suppor ted with the Inter net Fax kit.

Server Name Version

1 Sendmail 8.9.1

Qpopper 3.0.2

2 Sendmail 8.9.3

Qpopper 3.0.2 3 Microsoft Exchange 5.5 4 Qmail 1.03 5 LotusDomino 5.0.1a

NOTE:

The mail server listed above may, or may not be used depending on your environment.

(Intl)

Internet Fax Kit - Features and Specifications 1-4 May 2001 © TOSHIBA TEC

4. Internet Fax Transmission Over view

The following is an overview of the various transmissions that can be performed using the Internet Fax function.

4.1 Internet Fax to Internet Fax

The machine can send a document to another Internet Fax machine through the Internet or Intranet. The document is sent as an E-mail to the Inter net Fax machine.

Fig. 4-1-1

4.2 Internet Fax to/from Client Computer s

The machine can send a document to the client computers through the Internet or Intranet. The client computers can send the E-mail to the machine as well.

Fig. 4-2-1

NOTE:

• The client computer receives TIFF-FX images when the machine sends a document using the Internet Fax function.

• The machine can only print out text files and the TIFF-FX images. When sending E-mail from the client computer to this machine using the E-mail application, files other tan text or TIFF-FX images cannot be sent.

May 2001 © TOSHIBA TEC 1-5 Internet Fax Kit - Features and Specifications

4.3 Onramp Gateway Transmission

Using the Internet Fax function, E-mail addresses can be assigned to the ITU-T Mailbox in this machine. Theref ore, the ITU-T F-code compliant f acsimiles can send the document to the ITUT Mailbox in this machine and this machine forwards the received document to E-mail recipients assigned to the Mailbox using the relay function.

Fig. 4-3-1

NOTE:

• Documents sent as an Internet Fax will be received as a TIFF-FX image on the client computer.

For further details about the Onramp Gateway, see “Setup Flow - Onramp Gateway Setup”.

4.4 Offramp Gateway Transmission

The machine can forward received E-mail documents to any facsimile through the public telephone line using Offramp Gateway transmission. If another Internet Fax machine or client computer sends a document to the Internet Fax machine through the Internet or Intranet, then the Internet Fax machine can forward the document to another facsimile through the PSTN.

Fig. 4-4-1

NOTE:

• To operate in this transmission, the machine must be set up to enable SMTP transmission. It is also required to configure the some settings on the mail server on your network .

• Documents sent as an Internet Fax will be received as a TIFF-FX image on the client computer.

For further details about the Onramp Gateway, see “ Setup Flow - Offramp Gateway Setup”.

Internet Fax Kit - Features and Specifications 1-6 May 2001 © TOSHIBA TEC

5. Facsimile Unit Description

5.1 Rear View

Green Indicator

The indicator that lights while the network interface card is properly connected to the network.

Amber Indicator

The indicator that blinks while data is being communicated.

10BASE-T/100BASE-TX I/F

Connection for the 10BASE-T or 100BASETX cable to an Ethernet network.

May 2001 © TOSHIBA TEC 1-7 Internet Fax Kit - Features and Specifications

5.2 Operation Panel

CHECK E-MAIL

Used to receive an Email immediately.

E-MAIL ADDRESS Key

Used to program E-mail addresses when programming One Touch Key or Abbreviated Numbers. By pressing this key prior to a transmission, an E-mail address can be entered for an Internet Fax transmission.

Internet Fax Kit - Features and Specifications 1-8 May 2001 © TOSHIBA TEC

6. Specifications

6.1 T ransport Protocol

Outgoing I-FAX message: ESMTP, SMTP Incoming I-FAX message: POP3, ESMTP, SMTP

NOTES: • If the Receive Mode is set to "SMTP", the machine use the

ESMTP for forwarding and receiving I-FAX messages. If the forward MTA does not support the ESMTP, this machine changes the protocol to the SMTP.

• If the Request DSN is set to OFF, this machine use the SMTP to forward the I-FAX message.

6.2 Phonebook

6.2.1 Local Phonebook

A Local Phonebook is one of the E-mail address books which lists all the E-mail addresses of the receivers entered in One Touch Dial and Abbreviated Dial.

6.2.2 History Address Book

Sending and Receiving History Address Books are the par t of the E-mail address book.

Sending History Address Book: latest 50 maximum E-mail address stored Receiving History Address Book: latest 50 maximum E-mail address stored

6.3 Data Format

6.3.1 MIME Content-type

Text: ALL (plain richtext, html, etc.) Multipart: mixed, report, alter native Message: Delivery-status, rfc822, disposition-notification Image: Tiff-FX

May 2001 © TOSHIBA TEC 1-9 Internet Fax Kit - Features and Specifications

6.3.2 I-FAX Document Resolution

The result resolutions vary according to the combination of default settings f or the resolution in the Scan Mode and resolution set for the receiver capability.

Scan Mode Receiver Capability Result Scanning Result Standard 200 x 100 dpi 200 x 100 dpi 200 x 100 dpi

200 x 200 dpi 200 x 100 dpi 200 x 100 dpi 200 x 400 dpi 200 x 100 dpi 200 x 100 dpi 400 x 400 dpi 200 x 100 dpi 200 x 100 dpi

Fine 200 x 100 dpi 200 x 200 dpi 200 x 100 dpi

200 x 200 dpi 200 x 200 dpi 200 x 200 dpi 200 x 400 dpi 200 x 200 dpi 200 x 200 dpi 400 x 400 dpi 200 x 200 dpi 200 x 200 dpi

U-Fine 200 x 100 dpi 400 x 400 dpi 200 x 100 dpi

200 x 200 dpi 400 x 400 dpi 200 x 200 dpi 200 x 400 dpi 400 x 400 dpi 200 x 400 dpi 400 x 400 dpi 400 x 400 dpi 400 x 400 dpi

NOTE:

When the Receiver Capability is skipped to be selected, the machine use "200 x 200 dpi" for the receiver capability resolution.

Internet Fax Kit - Features and Specifications 1-10 May 2001 © TOSHIBA TEC

7. Limitations

The limitations for operating the Internet Fax functions are described below.

a. The machine can print the files of text format or TIFF-FX f ormat. Therefore, Any E-mail sent

to the Internet Fax should contain only the body text in text for mat and attached files in TIFF-FX format. Also, when the body text fo an E-mail is sent to the Internet Fax in html format, the Internet Fax prints out the html source of the html message.

b. The machine can print only the TIFF-FX images whose resolution is either 200x100, 200x200,

200x400, or 400x400.

c. The parallel interface of the machine is disabled when the optional Internet Fax unit is

installed to the machine. d. The Offramp Gateway transmission to the international call cannot be performed. e. The Offramp Gatewa y tr ansmission to the multiple destinations cannot be performed. If the

machine receives the Offramp Gateway E-mail to several destinations, this machine for-

wards the facsimile to only the first fax number. f. If the mail server does not support the ESMTP, the DSN request has been denied. g. This machine can be used as a mail server to enable the Offramp Gateway transmission.

However, this machine does not support a full MTA ser vice.

May 2001 © T OSHIBA TEC 1-11 Internet Fax Kit - Features and Specifications

Internet Fax Kit - Features and Specifications 1-12 May 2001 © TOSHIBA TEC

Chapter 2. INSTALLATION

1. I-FAX Kit Installation

1.1 Before Installing the Internet Fax Kit

1.2 Installing the Internet Fax Kit

INSTALLATION

Chapter 2 Installation

1. I-FAX Kit Installation

1.1 Before Installing the Internet Fax Kit

The following figures show the contents for Internet Fax kit. You also need the Network Interface Card (GF-1010) to install the Internet Fax kit to your DP120F/DP125F.

Internet Fax Kit Network Interface Card (GF-1010)

1.2 Installing the Internet Fax Kit

(1)

May 2001 © TOSHIBA TEC 2-1 Internet FAX Kit - Installation

(2)

(3)

(4)

Internet FAX Kit - Installation 2-2 May 2001 © TOSHIBA TEC

(5)

(6)

(7)

May 2001 © TOSHIBA TEC 2-3 Internet FAX Kit - Installation

(8)

(9)

(10)

Internet FAX Kit - Installation 2-4 May 2001 © TOSHIBA TEC

(11)

(12)

(13)

May 2001 © TOSHIBA TEC 2-5 Internet FAX Kit - Installation

(14)

Internet FAX Kit - Installation 2-6 May 2001 © TOSHIBA TEC

Chapter 3. FUNCTION SETTINGS

1. TCP/IP Configuration Setup

1.1 BootP/DHCP

1.2 IP Address

1.3 Subnetmask

1.4 Default Gateway

1.5 Host Name

2. E-mail Account Setup

2.1 E-mail Address

2.2 Error E-mail Forward Address

2.3 Receive Mode

2.4 POP Server Address

2.5 POP Time

2.6 POP Login Name

2.7 POP Password

2.8 SMTP Server Address

4. Onramp Gateway Setup

4.1 How the Onramp Gatewa y transmission works

4.2 How to setup for the Onramp Gateway

5. Offramp Gateway Setup

5.1 How the Offramp Gatewa y transmission works

5.2

5.3 How to setup for the Offramp Gateway

6. Additional Functions

6.1 FTP Server Login Name

6.2 FTP Server Login Password

6.3 LAN FAX

6.4 IPX/SPX Protocol

6.5 Frame Type

How to send a document using Offramp Gateway

FUNCTION SETTINGS

3. E-mail Properties Setup

3.1 Print Text Body

3.2 Body Page Limit

3.3 Send Disposition

3.4 Print Header

3.5 Print E-mail Error

3.6 Pr int DSN

3.7 Print Disposition

3.8 Request DSN

3.9 E-mail to FAX Gateway

3.10 Gateway Print

3.11 Gateway Security

3.12 Confirmation Timer

3.13 Set Confirmation Time

3.14 MSG Size Limit

Chapter 3 Function Settings

The Function Settings are used to set various requirements for the user. The function setting is done by either a menu-selection method or by setting the numeric value. It is possible to select any function by pressing the [MENU] key, then the [ ↑ ] and [ ↓ ] keys, then [ENTER], or the numeric key for that function. For the initial value list, refer to “Chapter 12 APPENDIX”.

<Remarks> To select a menu item, you may use the [ ↑ ] and [ ↓ ] keys to highlight the

required item followed by pressing the [ENTER] key, as described above, or you may directly enter the item number through the numeric key.

<Remarks> If the first item is highlighted, the [ ↑ ] key will not have any effect. If the

last item is highlighted, the [ ↓ ] key will not return to the first item.

<Remarks> The keystrokes needed to access the various function settings will be

shown with uppercase letters and brackets. For example, [MENU] or [ENTER] means to press the Menu Key or the Enter Key.

May 2001 © TOSHIBA TEC 3-1 Internet Fax Kit - Function Settings

1 TCP/IP Configuration Setup

This section describes the procedures to configure the TCP/IP for the Network Interface Card to connect to the Internet.

The items and the parameter values for the TCP/IP Configuration Setup differs whether the IP address of this machine is obtained from a DHCP server or assigned manually.

Setup Item Use DHCP Server Assign IP Address BootP/DHCP Set to ON Set to OFF IP Address Not required Required Subnetmask Not required Required if necessary Default Gateway Not required Required if necessary Host Name Required Required

••

• BootP/DHCP

••

Set to enable or disable the BootP/DHCP whether obtaining the IP address from the DHCP server. When the TCP/IP settings of this machine are provided by the DHCP server, set this to ON. Set this to OFF when you want to assign the TCP/IP settings manually.

••

• IP Address

••

Assign the IP address of this machine. Do not set this when the IP address is obtained from the DHCP server. The machine uses the IP address here even if the BootP/DHCP is set to be enabled.

••

• Subnetmask

••

Assign the Subnetmask if required.

••

• Default Gateway

••

Assign the Default Gatew ay address when the machine is used in the network through a router.

••

• Host Name

••

Set the name of this machine. This name is used as the sender name for E-mails.

NOTE:

• Please ask network administrator for the values of the TCP/IP settings.

• If the optional PCL Print Kit is installed on your machine, you can also use the MAP program to setup the TCP/IP configuration. Refer to the service manual for PCL Print Kit for the information of the TCP/IP Setup using the MAP.

Internet Fax Kit - Function Settings 3-2 May 2001 © TOSHIBA TEC

1.1 BootP/DHCP [MENU], [3], [5], [0], [1], [0], [2]

This settings is used to enable the BootP/DHCP to obtain the IP address, Subnetmask, and Default Gatewa y address from the DHCP server , when the TCP/IP settings of this machine are provided by the DHCP server. Set this to disable the BootP/DHCP when you want to assign the TCP/IP settings manually.

(1) Use the [ ↑ ] or [ ↓ ] keys to select the desired option (ON or OFF), then press the

[ENTER] key.

BOOTP/DHCP

1.ON

2.OFF

Selected to enable the BootP/DHCP function.

OFF

Selected to disable the BootP/DHCP function.

(2) After the “OPERATION COMPLETED” message is displayed, the display return to the

TCP/IP menu.

(3) Continue to set another item, or press [0] + [1] to select "1.DONE" to exit the menu

operation mode and return to the Standby Mode. The Network Interface Card starts initializing. Wait for few minutes until the Network Interface Card completes initializing.

1.2 IP Address [MENU], [3], [5], [0], [1], [0], [3]

This setting is used to assign the IP address of this machine. Do not set this when the IP address is obtained from the DHCP server. The machine uses the IP address here even if the BootP/DHCP is set to be enabled.

(1) Enter the IP address, then press the [ENTER] key.

IP ADDRESS

000.000.000.000

IP ADDRESS

Enter the IP address of this machine. "000.000.000.000" cannot be assigned for the IP address.

(2) After the “OPERATION COMPLETED” message is displayed, the display return to the

TCP/IP menu.

May 2001 © TOSHIBA TEC 3-3 Internet Fax Kit - Function Settings

(3) Continue to set another item, or press [0] + [1] to select "1.DONE" to exit the menu

operation mode and return to the Standby Mode. The Network Interface Card starts initializing. Wait for few minutes until the Network Interface Card completes initializing.

1.3 Subnetmask [MENU], [3], [5], [0], [1], [0], [4]

This setting is used to assign the Subnetmask if required.

(1) Enter the Subnetmask, then press the [ENTER] key.

SUBNET MASK

000.000.000.000

SUBNET MASK

Enter the subnet mask to determine what subnet an IP address belongs to if required. "000.000.000.000" and "255.255.255.255" cannot be assigned for the Subnetmask.

(2) After the “OPERATION COMPLETED” message is displayed, the display return to the

TCP/IP menu.

(3) Continue to set another item, or press [0] + [1] to select "1.DONE" to exit the menu

operation mode and return to the Standby Mode. The Network Interface Card starts initializing. Wait for few minutes until the Network Interface Card completes initializing.

1.4 Default Gateway [MENU], [3], [5], [0], [1], [0], [5]

This setting is used to assign the Default Gateway address when the machine is used in the network through a router.

(1) Enter the Default Gateway address, then press the [ENTER] key.

DEFAULT GATEWAY

000.000.000.000

DEFAULT GATEWAY

Enter the address of a router on the network if the machine is used in the network through a router.

(2) After the “OPERATION COMPLETED” message is displayed, the display return to the

TCP/IP menu.

(3) Continue to set another item, or press [0] + [1] to select "1.DONE" to exit the menu

operation mode and return to the Standby Mode. The Network Interface Card starts initializing. Wait for few minutes until the Network Interface Card completes initializing.

Internet Fax Kit - Function Settings 3-4 May 2001 © TOSHIBA TEC

1.5 Host Name [MENU], [3], [5], [0], [1], [0], [6]

This setting is used to set the name of this machine. This name is used as the sender name f or E-mails.

(1) Enter the Host Name, then press the [ENTER] key.

HOST NAME

(MAX 254:)

HOST NAME

Enter the name to identify this machine.

(2) After the “OPERATION COMPLETED” message is displayed, the display return to the

TCP/IP menu.

(3) Continue to set another item, or press [0] + [1] to select "1.DONE" to exit the menu

operation mode and return to the Standby Mode. The Network Interface Card starts initializing. Wait for few minutes until the Network Interface Card completes initializing.

May 2001 © TOSHIBA TEC 3-5 Internet Fax Kit - Function Settings

2. E-mail Account Setup

This section describes the procedures to set the E-mail account information on the machine so that you can send and receive E-mails with this machine.

NOTE:

Before you set up the E-mail account information, your E-mail account must be created on the E-mail server.

The items and the parameter values f or the E-mail Account Setup differs whether the machine use POP or SMTP for the Receive Mode . Available functions vary according to the type of the Receive Mode. If you do not prefer to use the Offramp Gateway function, it is recommended that the Receive Mode is set to “POP” because some settings will be required on the mail server if the Receive Mode is set to “SMTP”.

Setup Item E-mail Address Required Required Error E-mail Forward Address Required Required Receive Mode Set to "POP" Set to "SMTP" POP Server Address Required Not required POP Time Required Not required POP Login Name Required Not required POP Password Required Not required SMTP Server Address Required Required

When set to POP for Receive Mode When set to SMTP for Receive Mode

NOTE:

• When the IP address is obtained from the DHCP server, the Receive Mode cannot be set to SMTP.

• In order to use the Offramp Gateway function, it is required to setup the E-mail properties. For more information about the Offramp Gateway function, see “Offramp Gateway Setup”.

2.1 E-mail Address [MENU], [3], [5], [0], [2], [0], [1]

This sets the E-mail address of the machine.

NOTE:

When the Receive Mode is set to SMTP, the domain of the E-mail address becomes a name added the sub-address for this machine and domain name of the SMTP server. You can use any username for the E-mail address.

For example, if the domain name of the mail server is “toshiba.com” and host name of this machine is “au1”, the domain of the E-mail address for this machine will be a FQDN that the host name is added to this domain. [user name@au1.toshiba.com]

Internet Fax Kit - Function Settings 3-6 May 2001 © TOSHIBA TEC

(1) Enter the E-mail address, then press the [ENTER] key.

E-MAIL ADDRESS

(MAX 254:)

E-MAIL ADDRESS

Enter the E-mail address for this machine that provided by the administrator of the mail server.

(2) When the “E-MAIL” menu is displayed, press the [STOP] key to return to the Standby

Mode screen.

2.2 Error E-mail Forward Address [MENU], [3], [5], [0], [2], [0], [2]

This sets the E-mail address to forward the received E-mail when an error occurs and the machine cannot print the E-mail.

NOTE:

The machine recognizes an error if the E-mail contains files of other than text format or TIFF-FX format. The machine can forward this E-mail to another E-mail address when this happens. It is recommended to set the address to forward the E-mail to a personal computer because the personal computer may normally view the files.

(1) Enter the E-mail address, then press the [ENTER] key.

ERR EMAIL FW ADDRESS

(MAX 254:)

ERR EMAIL FW ADDRESS

Enter the E-mail address to forward the E-mail when an error occurs.

(2) When the “E-MAIL” menu is displayed, press the [STOP] key to return to the Standby

Mode screen.

2.3 Receive Mode [MENU], [3], [5], [0], [2], [0], [3]

This sets the type of protocols used for receiving E-mail. The available functions v ary according to that this is set to "POP" or "SMTP".

NOTE:

To perform the Offramp Gateway transmission, the Receive Mode must set to “SMTP”.

May 2001 © TOSHIBA TEC 3-7 Internet Fax Kit - Function Settings

(1) Enter the E-mail address, then press the [ENTER] key.

RECEIVE MODE

1.POP

2.SMTP

POP

Selected to use the POP for receiving E-mails from the mail server.

SMTP

Selected to use the SMTP for receiving E-mails from the mail server.

(2) After the “OPERATION COMPLETED” message is displayed, press the [STOP] key to

return to the Standby Mode screen.

2.4 POP Server Address [MENU], [3], [5], [0], [2], [0], [4]

This sets the IP address of the POP server. This must be set when “POP” is selected in “Receive Mode.”

(1) Enter the IP address of the POP server, then press the [ENTER] key.

POP SERVER ADDRESS

000.000.000.000

POP SERVER ADDRESS

Enter the IP address of the POP server.

(2) After the “OPERATION COMPLETED” message is displayed, press the [STOP] key to

return to the Standby Mode screen.

2.5 POP Time [MENU], [3], [5], [0], [2], [0], [5]

This sets the time interval to check whether or not new E-mail has been received at the POP server. This setting is valid when “POP” is selected in “Receive Mode.”

(1) Use the [ ↑ ] or [ ↓ ] keys to select the desired option, then press the [ENTER] key.

POP TIME

01.1MIN

02.2MINS

03.5MINS

04.10MINS

05.30MINS

06.1HR

07.2HRS

08.6HRS

09.12HRS

10.24HRS

1MIN - 24HRS

Select the time interval from the time list to check for new E-mail at the POP server.

Internet Fax Kit - Function Settings 3-8 May 2001 © TOSHIBA TEC

(2) After the “OPERATION COMPLETED” message is displayed, press the [STOP] key to

return to the Standby Mode screen.

2.6 POP Login Name [MENU], [3], [5], [0], [2], [0], [6]

This sets the user name to log in the POP server. This must be set when “POP” is selected in “Receive Mode.”

NOTE:

The user name to log in the POP server is provided by the administrator of the E-mail server. Ask your administrator for the user name if you do not know it.

(1) Enter the POP login name, then press the [ENTER] key.

POP LOGIN NAME

(MAX 32:)

public

POP LOGIN NAME

Enter the user name to login to the POP server. "public" has been set as a default POP login name.

(2) When the “E-MAIL” menu is displayed, press the [STOP] key to return to the Standby

Mode screen.

2.7 POP Pass w ord [MENU], [3], [5], [0], [2], [0], [7]

This sets the password to log in the POP server. This must be set when “POP” is selected in “Receive Mode.”

NOTE:

The password to log in the POP server is provided by the administrator of the E-mail server. Ask your administrator for the password if you do not know it.

(1) Enter the POP password, then press the [ENTER] key.

POP PASSWORD

(MAX 32:)

pass

POP PASSWORD

Enter the password to login to the POP server. "pass" has been set as a default POP login password.

(2) When the “E-MAIL” menu is displayed, press the [STOP] key to return to the Standby

Mode screen.

May 2001 © TOSHIBA TEC 3-9 Internet Fax Kit - Function Settings

2.8 SMTP Server Address [MENU], [3], [5], [0], [2], [0], [8]

This sets the IP address of the SMTP server which used for an Outgoing E-mail server.

NOTE:

When “SMTP” is selected in “Receive Mode”, the machine also retrieving E-mails from the SMTP server assigned here using the SMTP transmission. In this case, this machine works as one of the mail servers.

(1) Enter the IP address of the SMTP server, then press the [ENTER] key.

SMTP SERVER ADDRESS

000.000.000.000

SMTP SERVER ADDRESS

Enter the IP address of the SMTP server.

(2) After the “OPERATION COMPLETED” message is displayed, press the [STOP] key to

return to the Standby Mode screen.

Internet Fax Kit - Function Settings 3-10 May 2001 © TOSHIBA TEC

3. E-mail Properties Setup

This section describes the procedures to set the E-mail properties on how the machine activates the Internet Fax function.

The following table describes the E-mail properties that can be set up.

Properties Name Description

Print Text Body This is to set On or Off for printing the body

section of the received E-mail. However, when the received E-mail has only the body section, the body section is printed even if this is set to Off.

Body Page Limit This is to set the maximum number of the pages

to be printed when receiving an E-mail. If the number of the pages to be printed exceeds the limit, the machine interrupts the printing.

Send Disposition This is to set On or Off for replying to the MDN

request when receiving the documents from other machines using the Internet Fax function.

Print Header This is to set On or Off for printing the header

section of the received E-mail.

Print E-mail Error This is to set On or Off for printing only the items

that can be printed normally when an error occurs. The items that machine recognizes to be

erroneous are not printed. Print DSN This is to set On or Off for printing the DSN. Print Disposition This is to set On or Off for printing the MDN

replied from a recipient that informs you the

message successfully received by a recipient. Request DSN This is to set On or Off for sending the DSN

request. Confirm. Timer This is to set On or Off for printing the alert report

if the machine does not receive the MDN reply

from a recipient in the time interval set in "Set

Confirm. Time." Set Confirm. Time This is to set the time interval to wait for the MDN

reply before printing the alert report. MSG Size Limit This is to set the maximum size for sending

documents using the Internet Fax function. If the

size of documents exceeds the maximum size, the

machine sends the documents separately.

Default

OFF

15MINS

2.0MBYTE

May 2001 © T OSHIBA TEC 3-11 Internet F ax Kit - Function Settings

There are also the E-mail properties related to the Offramp Gateway function. When you set the Receive Mode to “SMTP”, you can additionally configure the following items.

Properties Name Description

E-mail to FAX Gateway This sets the machine to allow forwarding the document

that is received by the Offramp Gateway transmission.

Gateway Print This sets whether to print the document sent from the

Internet FAX machine using the Offramp Gateway

transmission. The machine prints the document before

forwarding it to the facsimile, so that you can confirm what

is sending using the Offramp Gateway.

Gateway Security This sets whether to check the fax number where the

document is sent before allowing the Offramp Gateway. If

the fax number of the facsimile is not registered as One

Touch dials or Abbreviated dials, the machine does not

allow the Offramp Gateway for this document.

For further details about the Offramp Gateway Transmission, see "Offramp Gateway Setup".

Internet Fax Kit - Function Settings 3-12 May 2001 © TOSHIBA TEC

3.1 Print Text Body [MENU], [4], [6], [0], [1]

This sets whether or not the body section of the received E-mail is printed

NOTE:

When the Internet Fax function is used only between other DP120F/DP125Fs, it is recommended to select OFF.

(1) Use the [ ↑ ] or [ ↓ ] keys to select the desired option (ON or OFF), then press the

[ENTER] key.

PRINT TEXT BODY

1.ON

2.OFF

Selected to print the text body of a received E-mail.

OFF

Selected not to print the text body of a received E-mail.

(2) After the “OPERATION COMPLETED” message is displayed, press the [STOP] key to

return to the Standby Mode screen.

3.2 Body P age Limit [MENU], [4], [6], [0], [2]

This sets the maximum number of the pages to be printed in the range from 1 to 99 when receiving an E-mail. If the number of the pages to be printed exceeds the limit, the machine interrupts the printing.

NOTE:

The received body text data may be garbled during transferred through the Internet. This is a known problem with E-mail transmissions o ver the Internet. It is recommended to select ON to avoid printing of a large amount of the garbled data.

(1) Enter the number of the pages to be printed, then press the [ENTER] key.

BODY PAGE LIMIT

Enter the number of the pages to be printed. "5" is set as a default body page limit.

(2) After the “OPERATION COMPLETED” message is displayed, press the [STOP] key to

return to the Standby Mode screen.

May 2001 © T OSHIBA TEC 3-13 Internet F ax Kit - Function Settings

3.3 Send Disposition[MENU], [4], [6], [0], [3]

This sets the reply to the MDN request when receiving the documents from other DP120F/ DP125F using the Internet Fax transmission.

MDN: Message Disposition Notification, is used to notify the sender of the disposition

of a message after it has been successfully delivered to a recipient.

NOTE:

This function is only availab le when the remote unit and the your Incoming E-mail server support the MDN.

(1) Use the [ ↑ ] or [ ↓ ] keys to select the desired option (ON or OFF), then press the

[ENTER] key.

SEND DISPOSITION

1.ON

2.OFF

Selected to enable replying the MDN request.

OFF

Selected to disable replying the MDN request.

(2) After the “OPERATION COMPLETED” message is displayed, press the [STOP] key to

return to the Standby Mode screen.

3.4 Print Header [MENU], [4], [6], [0], [4]

This sets whether or not the header section of the received E-mail is printed.

(1) Use the [ ↑ ] or [ ↓ ] keys to select the desired option (ON or OFF), then press the

[ENTER] key.

PRINT HEADER

1.ON

2.OFF

Selected to print the header section of a received E-mail.

OFF

Selected not to print the header section of a received E-mail.

Internet Fax Kit - Function Settings 3-14 May 2001 © TOSHIBA TEC

(2) After the “OPERATION COMPLETED” message is displayed, press the [STOP] key to

return to the Standby Mode screen.

3.5 Print E-mail Error[MENU], [4], [6], [0], [5]

This sets you would like to print only the items that can be printed normally when an error occurs. The items that the machine recognize to be erroneous are not printed.

NOTE:

• When this is set to ON, the range of the printed section varies according to the settings of Print Text Body and Print Header.

• When this is set to OFF, the machine interrupts printing if any error is found.

(1) Use the [ ↑ ] or [ ↓ ] keys to select the desired option (ON or OFF), then press the

[ENTER] key.

PRINT E-MAIL ERROR

1.ON

2.OFF

Selected to print only the items that can be printed normally when an error occurs.

OFF

Selected not to print a received E-mail when an error occurs.

(2) After the “OPERATION COMPLETED” message is displayed, press the [STOP] key to

return to the Standby Mode screen.

3.6 Print DSN [MENU], [4], [6], [0], [6]

This sets whether or not the DSN is printed when it is announced from the E-mail server or the recipient.

DSN: Delivery Status Notification, is used to notify the sender of the status of the mes-

sage that has been sent. The status, such as failed delivery, delayed delivery, successful delivery, or the gatewaying of a message into an environment that may not support DSNs, is notified when an E-mail with the DSN request is sent.

May 2001 © T OSHIBA TEC 3-15 Internet F ax Kit - Function Settings

(1) Use the [ ↑ ] or [ ↓ ] keys to select the desired option (ON or OFF), then press the

[ENTER] key.

PRINT DSN

1.ON

2.OFF

Selected to print the DSN when it is notified.

OFF

Selected not to print the DSN even if it is notified.

(2) After the “OPERATION COMPLETED” message is displayed, press the [STOP] key to

return to the Standby Mode screen.

3.7 Print Disposition [MENU], [4], [6], [0], [7]

This sets whether or not the MDN is printed when it is announced from the recipient. The machine sends the MDN request to the recipient in every transmission, so that the machine receives the MDN when the recipient supports the MDN request.

MDN: Message Disposition Notification, is used to notify the sender of the disposition

of a message after it has been successfully delivered to a recipient.

NOTE:

The MDN may not reply when the environment or the recipients does not support the MDN.

(1) Use the [ ↑ ] or [ ↓ ] keys to select the desired option (ON or OFF), then press the

[ENTER] key.

PRINT DISPOSITION

1.ON

2.OFF

Selected to print the MDN when it is notified.

OFF

Selected not to print the MDN even if it is notified.

(2) After the “OPERATION COMPLETED” message is displayed, press the [STOP] key to

return to the Standby Mode screen.

Internet Fax Kit - Function Settings 3-16 May 2001 © TOSHIBA TEC

3.8 Request DSN [MENU], [4], [6], [0], [8]

This sets whether or not the DSN is requested when sending a document from the machine using the Internet Fax function.

DSN: Delivery Status Notification, is used to notify the sender of the status of the mes-

NOTE:

The DSN may not reply when the Incoming E-mail server of the recipient does not support or generate the DSN. In this case, the error logs are retained in the E-mail server of the recipient. These error logs may be an obstacle to the mail ser ver. Therefore, it is recommended to select OFF for this function if you are not sure that the E-mail server of the recipient supports the DSN.

(1) Use the [ ↑ ] or [ ↓ ] keys to select the desired option (ON or OFF), then press the

[ENTER] key.

REQUEST DSN

1.ON

2.OFF

Selected to send the DSN request when the E-mail has been sent from this machine.

OFF

Selected not to send the DSN request when the E-mail has been sent from this machine.

(2) After the “OPERATION COMPLETED” message is displayed, press the [STOP] key to

return to the Standby Mode screen.

3.9 E-mail to FAX Gateway[MENU], [4], [6], [0], [9]

This sets the machine to allow forwarding the document that is received by the Offramp Gateway transmission. This is available only when the Receive Mode is set to "SMTP".

NOTE:

If this is set to ON, it is recommended to set up “Gateway Print” and “Gateway Security”.

May 2001 © T OSHIBA TEC 3-17 Internet F ax Kit - Function Settings

(1) Use the [ ↑ ] or [ ↓ ] keys to select the desired option (ON or OFF), then press the

[ENTER] key.

EMAIL TO FAX GTWY

1.ON

2.OFF

Selected to enable the Offramp Gateway transmission.

OFF

Selected to disable the Offramp Gateway transmission.

(2) After the “OPERATION COMPLETED” message is displayed, press the [STOP] key to

return to the Standby Mode screen.

3.10Gateway Print [MENU], [4], [6], [1], [0]

This sets whether to print the E-mail that is sent to the Offramp Gateway transmission. The machine prints the document before forw arding it to the facsimile , so that you can confirm what is sending using the Offramp Gateway. This setting is available when the “E-mail to FAX GTWY” is set to ON.

(1) Use the [ ↑ ] or [ ↓ ] keys to select the desired option (ON or OFF), then press the

[ENTER] key.

GATEWAY PRINT

1.ON

2.OFF

Selected to print the document before forwarding it to the Offramp Gateway.

OFF

Selected not to print the document before forwarding it to the Offramp Gateway.

(2) After the “OPERATION COMPLETED” message is displayed, press the [STOP] key to

return to the Standby Mode screen.

3.11Gateway Security[MENU], [4], [6], [1], [1]

This sets whether to check the fax number where the document is sent before allowing the Offramp Gateway. If the fax number of the facsimile is not registered as One Touch dials or Abbreviated dials, the machine does not allow the Offramp Gatewa y f or this document. This setting is availab le when the “E-mail to FAX GTWY” is set to ON.

Internet Fax Kit - Function Settings 3-18 May 2001 © TOSHIBA TEC

NOTE:

Any persons, who know the sub-domain of your machine, can send documents from another Internet Fax machine by the Offramp Gateway transmission regarding your machine as the relay station. This item is for setting the security for E-mail to FAX Gateway function.

(1) Use the [ ↑ ] or [ ↓ ] keys to select the desired option (ON or OFF), then press the

[ENTER] key.

GATEWAY SECURITY

1.ON

2.OFF

Selected to enable the Gateway security function.

OFF

Selected to disable the Gateway security function.

(2) After the “OPERATION COMPLETED” message is displayed, press the [STOP] key to

return to the Standby Mode screen.

3.12Confirmation Timer [MENU], [4], [6], [1], [2]

This sets whether or not the alert report is printed when the machine does not receive an MDN reply from recipients, in the time interval set in “Set Confirm. Time.” When the Internet Fax message that you sent from the machine is not received successfully by recipients, y ou cannot get any response fro the MDN. In this case, y ou can print the alert report tells you the machine does not receive the MDN from the recipient by setting this item ON.

NOTE:

If the Incoming E-mail server of the recipient does not support the MDN, the machine prints the alert report whether the recipient receives the document successfully or not. If you are not sure that the recipients can reply the MDN request, it is recommended to select OFF.

May 2001 © T OSHIBA TEC 3-19 Internet F ax Kit - Function Settings

(1) Use the [ ↑ ] or [ ↓ ] keys to select the desired option (ON or OFF), then press the

[ENTER] key.

CONFIRMATION TIMER

1.ON

2.OFF

Selected to print the alert repor t if the machine does not receive a MDN reply.

OFF

Selected not to print the alert report even if the machine does not receive a MDN reply.

(2) After the “OPERATION COMPLETED” message is displayed, press the [STOP] key to

return to the Standby Mode screen.

3.13Set Confirmation Time [MENU], [4], [6], [1], [3]

This sets the time interval to wait for the MDN reply bef ore printing the alert report. This setting is available when “Confirm. Timer” is set to ON.

(1) Use the [ ↑ ] or [ ↓ ] keys to select the desired time interval, then press the [ENTER] ke y.

SET CONFIRM. TIME

1.15MINS

2.30MINS

3.1HR

15MINS - 24HRS

Select the interval time to wait for the MDN reply before printing an alert report.

(2) After the “OPERATION COMPLETED” message is displayed, press the [STOP] key to

return to the Standby Mode screen.

SET CONFIRM. TIME

3.1HR

4.4HRS

5.24HRS

3.14MSG Size Limit [MENU], [4], [6], [1], [4]

This sets the maximum size of the documents can be sent using the Internet Fax function. If the size of documents exceeds the maximum size, the machine sends the documents separately.

NOTE:

The document that contains only one page of an image cannot be separated even if the document size exceeds the limit. In this case, the machine interrupts the job.

Internet Fax Kit - Function Settings 3-20 May 2001 © TOSHIBA TEC

(1) Use the [ ↑ ] or [ ↓ ] keys to select the desired size, then press the [ENTER] key.

MSG SIZE LIMIT

1.0.5MBYTE

2.1.0MBYTE

3.1.5MBYTE

MSG SIZE LIMIT

3.1.5MBYTE

4.2.0MBYTE

5.2.5MBYTE

0.5MBYTE - 2.5MBYTE

Select the maximum size of the documents can be sent.

(2) After the “OPERATION COMPLETED” message is displayed, press the [STOP] key to

return to the Standby Mode screen.

May 2001 © T OSHIBA TEC 3-21 Internet F ax Kit - Function Settings

4. Onramp Gateway Setup

4.1 How the Onramp Gatewa y transmission w orks

Onramp Gateway uses the relay function which is one of the ITU-T Mailbox features. The

ITU-T F-code compliant facsimiles can send the document to the Relay Mailbox in the machine and then the machine transfers to the E-mail addresses of other Internet Fax machines and client computers programmed in the Relay Box.

3. The facsimile is conv erted to an

ITU-T compatible G3 FAX

E-mail and forwarded to a mail server through the LAN.

4. The E-mail is delivered through the Internet, and transferred to the end stations.

DP120F/DP125F

Relay Box

2. The E-mail addresses are assigned to the end stations in the Relay Box .

1. The facsimile is sent to the Relay Box of the machine through the public switched telephone line.

I-FAX

Mail Server

Internet FAX machine

Internet

Mail Server

Personal Computer

Fig. 1-4-1

4.2 How to setup for the Onramp Gate wa y

To use this machine as the Hub Station for Onramp Gateway tr ansmission, set up a Rela y Box in the DP120F/DP125F hub unit. Using this function, all ITU-T F-code compliant facsimiles can receive or transmit documents to and from the DP120F/DP125F. Relay Boxes must be setup prior to utilizing the DP120F/DP125F as a Relay Box Hub.

You can assign a maximum of 50 End Stations. Both E-mail addresses and f acsimile numbers can be assigned in a Relay Box. When the End Stations are the facsimile numbers, you can assign them using Abbreviated Dial Numbers, One Touch Keys, and Group Numbers. However, when the End Stations are E-mail addresses, you can assign them only using Abbreviated Dial Numbers and One Touch Keys.

Internet Fax Kit - Function Settings 3-22 May 2001 © TOSHIBA TEC

5. Offramp Gateway Setup

5.1 How the Offramp Gatewa y transmission works

This machine can be used as a Hub Station to forward E-mails from your client computer or Internet Fax machine to the any facsimile through the public switched telephone network.

2. The mail server (toshiba.com) retrieves the Email.

NOTE: The mail server is configured to retrieve

the E-mail whose forwarding address contains “au1.toshiba.com”.

1. The E-mail is sent to “xxxx@au1.toshiba.com” from the Internet Fax machine or client computer.

Internet FAX machine

Personal Computer

4. The E-mail is converted to a facsimile and send to the G3 F ax through the public switched telephone network.

NOTE: If the username section of the E-mail address designates only the fax num-

For more information, see “How to send a document using Offramp Gatewa y”.

3. The mail server transfer the E-mail to the machine in the SMTP transmission.

NOTE: The mail server is configured to

transfer the E-mail whose f orwarding address contains “au1.toshiba.com”.

DP120F/DP125F (au1.toshiba.com)

Mail Server

Internet

Mail Server

(toshiba.com)

Mail Server

ber of G3 Fax, it is printed. If the username section of the E-mail address designates the fax number

and the Mailbox number , the facsimile is sent to the Mailbox.

I-FAX

G3 FAX

Relay Box

Fig. 1-5-1

This machine use Simple Mail Transfer Protocol (SMTP) to enab le the Offramp Gatew a y tr ansmission. “SMTP” is a server protocol for sending E-mail messages between servers. Usually the E-mail systems that transfer E-mails over the Internet use SMTP to transfer messages from one server to another. Therefore, when this machine use the SMTP to transfer E-mails, this machine works as a mail server. For the DP120F/DP125F to receive transmissions in STMP mode from the mail server, the specific domain (that relates to the DP120F/DP125F) E-mail address must be set up on the host mail server. To set this on the mail server, the hostname of this machine must be designated. If the hostname of this machine is designated as “au1.toshiba.com”, it is set to transfer the E-mail to this machine when an E-mail to “xxx@au1.toshiba.com” is delivered to the Internet.

May 2001 © T OSHIBA TEC 3-23 Internet F ax Kit - Function Settings

5.2 How to send a document using Offramp Gatewa y

Using the Offramp Gateway transmission, you can send E-mail documents to the facsimile connected in the public switched telephone network. Also, this machine supports addressing the ITU-T Mailbox in the remote facsimile.

When you send a E-mail using the Offramp Gateway transmission, the syntax of the Offrampemail-address must be specified correctly.

Sending to Facsimile

Offramp-email-address syntax: FAX=xxxxxxxxx@FQDN [“xxxxxxxxx” is the telephone number of a facsimile.] For example when the assigned domain name (FQDN) for this machine is

“au1.toshiba.com” and the facsimile number is “1212121212”: i.e. FAX=1212121212@au1.toshiba.com

Sending to Mailbox in Facsimile

Offramp/Mailbox-email-address syntax: FAX=xxxxxxxxx/T33S=yyyy@FQDN [“xxxxxxxxx” is the telephone number of a facsimile.] [“yyyy” is the Mailbox number.]

SUPPLEMENT:

“T33S” is a syntax code to specify a Mailbox. When you send to a Mailbox of a f acsimile using the Offramp Gateway, the facsimile number and the Mailbox number is separated with “/”.

For example when the assigned domain name (FQDN) for this machine is “au1.toshiba.com”, the facsimile number is “1212121212”, and the Mailbox number is “1234”:

i.e. FAX=1212121212/T33S=1234@au1.toshiba.com

NOTE:

Any international telephone number entry is not accepted for the facsimile number in the Offramp-email-address.

Internet Fax Kit - Function Settings 3-24 May 2001 © TOSHIBA TEC

5.3 How to setup for the Offramp Gate way

To use this machine for the Offramp Gateway transmission, the E-mail account and E-mail properties for the Offramp Gateway must be setup correctly.

E-mail Account Setup Description E-mail Address The domain of your E-mail address becomes a name added the

sub-address for this machine and domain name of the SMTP server. For example, if the domain name of the mail server is "toshiba.com" and sub-address of this machine is "au1", the domain of the E-mail

address for this machine will be "uername@au1.toshiba.com". Receive Mode Set to "SMTP". SMTP Server Address Assign the IP address of the main SMTP server that provides the

domain for this machine.

Offramp Gateway Properties Setup E-mail to FAX Gateway This sets the machine to allow forwarding the document that is

received by the Offramp Gateway transmission. Gateway Print This sets whether to print the document sent from the Internet Fax

machine using the Offramp Gateway transmission. The machine

prints the document before forwarding it to the facsimile, so that you

can confirm what is sending using the Offramp Gateway. Gateway Security This sets whether to check the fax number where the document is

sent before allowing the Offramp Gateway. If the fax number of the

facsimile is not registered as One Touch dials or Abbreviated dials,

the machine does not allow the Offramp Gateway for this document.

Description

In addition, some settings are required to be operated on the main mail server (see Fig.1-5-1).

The domain name for this machine must be assigned on the mail server. Configured to retrieve the E-mail whose address contains the domain name of this machine. Configured to transfer the E-mail to this machine when the mail server retrieve the E-mail

whose address contains the domain name of this machine. The setup procedure varies depending on the mail server applications. Refer to "Chapter 4 Mail Server Setup".

May 2001 © T OSHIBA TEC 3-25 Internet F ax Kit - Function Settings

6. Additional Functions

The following additional functions are available when the Internet Fax kit is installed to the machine.

FTP Server Login Name:

This allows you to set the user name to log in the FTP server on the machine. The user name is required to transmit data between a personal computer and the machine using the T OSHIBA Viewer LAN version.

FTP Server Login Password:

This allows you to set the pass word to log in the FTP server on the machine. This password is required to transmit data between a personal computer and the machine using the TOSHIBA Viewer LAN version.

LAN FAX:

This allows you to set the IP address of the LAN FAX ser ver. Only the LAN FAX server assigned here can access to this machine.

IPX/SPX Protocol:

This allows you to enable or disab le the Network Interface Card to connect using the IPX/SPX protocol.

Frame Type:

This allows you to change the frame type of the Network Interface Card. When the machine connects to the NetWare server, the machine uses this frame type.

6.1 FTP Server Login Name [MENU], [3], [5], [0], [3], [0], [1]

This sets the user name to log in the FTP server. This must be set to control the machine using the TOSHIBA Viewer LAN version.

(1) Enter the FTP login name, then press the [ENTER] key.

FTP SRV LOGIN NAME

(MAX 32:)

public

FTP SRV LOGIN NAME

Enter the user name to login to the FTP server. "public" has been set as a default POP login name.

(2) When the “FTP” menu is display ed, press the [STOP] key to return to the Standby Mode

screen.

Internet Fax Kit - Function Settings 3-26 May 2001 © TOSHIBA TEC

6.2 FTP Server Login Passwo rd [MENU], [3], [5], [0], [3], [0], [2]

This sets the password to log in the FTP server . This must be set to control the machine using the TOSHIBA Viewer LAN version.

(1) Enter the FTP login password, then press the [ENTER] key.

FTP SRV LOGIN PWD

(MAX 32:)

pass

POP PASSWORD

Enter the password to login to the FTP server. "pass" has been set as a default FTP login password.

(2) When the “FTP” menu is displayed, press the [STOP] key to return to the Standby Mode

screen.

6.3 LAN FAX [MENU], [3], [5], [0], [4], [0], [1]

This sets the IP address of the LAN FAX server. Only the LAN FAX server assigned here can access to this machine.

NOTE:

LAN FAX server is a server to control the machine using the ImageVision2000 or SmartLink2000.

(1) Enter the IP address of the LAN FAX server, then press the [ENTER] key.

LAN FAX

000.000.000.000

LAN FAX

Enter the IP address of the LAN FAX server.

(2) After the “OPERATION COMPLETED” message is displayed, press the [STOP] key to

return to the Standby Mode screen.

May 2001 © T OSHIBA TEC 3-27 Internet F ax Kit - Function Settings

6.4 IPX/SPX Protocol[MENU], [3], [5], [0], [5], [0], [2]

This enables the IPX/SPX protocol and the machine to connect to a NetWare network.

(1) Use the [ ↑ ] or [ ↓ ] keys to select the desired frame type, then press the [ENTER] key.

IPX/SPX PROTOCOL

1.ON

2.OFF

Selected to enable IPX/SPX.

OFF

Selected to disable IPX/SPX.

(2) After the “OPERATION COMPLETED” message is displayed, the display return to the

NETWORK (NOVELL) menu.

(3) Continue to set another item, or press [0] + [1] to select "1.DONE" to exit the menu

operation mode and return to the Standby Mode. The Network Interface Card starts initializing. Wait for few minutes until the Network Interface Card completes initializing.

6.5Frame Type[MENU], [3], [5], [0], [5], [0], [3]

This sets the frame type of the Network Interface Card used for connecting to the NetWare server.

(1) Use the [ ↑ ] or [ ↓ ] keys to select the desired frame type, then press the [ENTER] key.

FRAME TYPE

01.AUTO

02.802.3

03.ETHERNET II

AUTO

Selected to detect the frame type automatically.

802.3

Selected to set the frame type to "802.3".

ETHERNET II

Selected to set the frame type to "ETHERNET II".

FRAME TYPE

03.ETHERNET II

04.802.3 SNAP

05.802.2

802.3 SNAP

Selected to set the frame type to "802.3 SNAP".

Internet Fax Kit - Function Settings 3-28 May 2001 © TOSHIBA TEC

802.2

Selected to set the frame type to "802.2".

(2) After the “OPERATION COMPLETED” message is displayed, the display return to the

NETWORK (NOVELL) menu.

(3) Continue to set another item, or press [0] + [1] to select "1.DONE" to exit the menu

operation mode and return to the Standby Mode. The Network Interface Card starts initializing. Wait for few minutes until the Network Interface Card completes initializing.

May 2001 © T OSHIBA TEC 3-29 Internet F ax Kit - Function Settings

Internet Fax Kit - Function Settings 3-30 May 2001 © TOSHIBA TEC

Chapter 4. MAIL SER VER SETUP

1. Lotus Domino

1.1 Installing Domino Server

1.2 Configuring Domino Server

1.3 Creating Notes User

1.4 Memorandum on Domino Environment

2. Sendmail and Qpopper

2.1 Configuring Sendmail

2.2 Configuring Qpopper

3. Qmail

3.1 Configuring Qmail

4. Microsoft Exchange Server

4.1 Configuring DNS Server

4.2 Configuring Microsoft Exchange Server

5. About Client MUA

MAIL SERVER SETUP

Chapter 4 Mail Server Setup

This chapter describes the Mail Server setup to enable the Internet Fax transmission of this machine.

1. Lotus Domino

This section describes an example of configuring the Lotus Domino Server R5 on Windows NT

4.0 server.

NOTE:

The instructions in this section are not always applicable to any network environments. Some settings have to be configured diff erently depending on the netw ork environments or the requirements. Please remember that the instructions here are an example to set up the mail server.

1.1 Installing Domino Server

1.1.1 Installing Domino Server

(1) Log into Windows NT server as "Administrator". (2) Insert the Domino Server CD-ROM to the CD-ROM drive. (3) The installer automatically star ts. Click on [Install]. (4) Click on [Servers]. (5) Click on [Domino Application Server]. (6) Click on [Custom Install]. (7) The Lotus Domino Installation screen appears. Click on [Next]. (8) The license agreement is displayed. Click on [Yes]. (9) Enter the user name at the [Name] field and click on [Next]. (10) Select the folder that the program and data are installed. Click on [Next]. (11) Check [Domino as an NT Server] and click on [Next]. (12) Rename the program folder name if required, and click on [Next]. Copying files starts. (13) After completing the file copy, the setup complete message is displayed. Remove the

CD-ROM from the CD-ROM drive and check on [Yes, I want to restart my computer now.], and click on [Finish].

(14) Reboot the Windows.

1.1.2 Setting Up Domino Server

(1) After rebooting, log in as "Administrator". Click on [Start] and select [Programs]-[Lotus

Applications]-[Lotus Domino Server] to run the Lotus Domino Ser ver.

(2) The [New Domino Server] tab page is displayed. Check [First Domino Server]. Then

click on [>]. (3) Check [Advanced Configuration] and click on [>]. (4) Make sure [POP3] and [SMTP] at the [Internet Mail P ackages] option are check ed. (Chec k

other items as your requirement.) Then click on [>].

May 2001 © T OSHIBA TEC 4-1 Internet F AX Kit - Mail Server Setup

(5) Input each item of the Administration Settings. The values of each item vary depending

on the network environments or requirements. Read the descriptions for each item

shown the table below and designate the settings.

Category Item Description Organization Identity Domino Name Enter the domain name of the

Domino Server.

Certifier Name Enter the certifier name of the

Domino Server.

Certifier Country Code

Certifier ID Select "Allow Setup to create

Certifier Password Enter the certifier password.

New Server Identity Server Name

Server's Hostname Enter the full name of the

Server ID Select "Allow Setup to create

Administrator's Identity Administrator's Name First: Enter the first name of

Password Enter the administrator pass-

Administrator's ID Select "Allow Setup to create

Network Options Configure each item if required. Communications Port Configure each item if required.

Enter the certifier country code of the Domino Server (optional).

new certifier ID".

Enter the Domino Server Name.

Domino Server.

new server ID".

the Administrator.

ML: Enter the middle name of

the Administrator.

Last: Enter the last name of the

Administrator.

word.

new administrator ID".

Example

domino

password

dxm5q8

dxm5q8.ttec.com

toshiba-tec

password

(6) After completing each item, click on [Finish]. (7) Click on [Exit Configuration] after checking your configuration.

1.1.3 Changing the Startup option for Domino Server's Service

This operation is to configure the Domino Server's Service to be star ted automatically every time you start the Windows.

(1) Click on [Start] and select [Settings]-[Control Panel] to open the Control Panel folder. (2) Double-click on [Services]. The Services screen appears. (3) Select "Lotus Domino Server (LotusDominoData)" from the Service list, and click on

[Startup...]. (4) Select [Automatic] for [Startup Type] and click on [OK]. (5) Select "Lotus Domino Server (LotusDominoData)" from the Service list, and click on

[Start]. The Domino Server start immediately. When booting up Domino Server Service,

the Domino Server console appears.

Internet FAX Kit - Mail Server Setup 4-2 May 2001 © T OSHIBA TEC

1.2 Configuring Domino Server

1.2.1 Installing Notes Clients

(1) Log into Windows NT server as "Administrator". (2) Insert the Domino Server CD-ROM to the CD-ROM drive. (3) The installer automatically star ts. Click on [Install]. (4) Click on [Clients]. (5) Click on [All Clients]. (6) Click on [Custom Install]. (7) The Lotus Notes Installation screen appears. Click on [Next]. (8) The license agreement is displayed. Click on [Yes]. (9) Enter the user name at the [Name] field and click on [Next]. (10) Select the folder that the program and data are installed. Click on [Next]. (11) The screen to select components to be installed appears. There is no need to change

the default settings. Click on [Next]. (12) Rename the program folder name if required, and click on [Next]. Copying files starts.

After completing the file copy, the setup complete message is displayed. Click on [Finish].

(13) (14) Click on [Exit] to finish the installer.

1.2.2 Configuring Domino Server

(1)

Click on [Start] and select [Programs]-[Lotus Applications]-[Lotus Domino Administrator]. (2) The Lotus Notes Client Configuration screen appears. Click on [Next]. (3) Check [I want to connect to a Domino server.] and click on [Next]. (4) Check [Set up a connection to a local area network (LAN).] and click on [Next]. (5) Enter the name of your Domino server : server name, forward slash, then domain name

of Domino (i.e. "server name/domain name of Domino"). Click on [Next]. (6) Check [Use my name as identification] and enter the user name: administrator's name,

forward slash, then domain name of Domino (i.e. "administrator's name/domain name of

Domino"). Click on [Next]. (7) Click on [Next]. (8) Check [I don't want to create an Internet mail account] and click on [Next]. (You can

create an Internet mail account later.) (9) Check [I don't want to connect to a news server] and click on [Next]. (10) Check [I don't want to connect to another directory server] and click on [Next]. (11) Check [I don't want to connect to the Internet through a proxy server] and click on [Next]. (12) Check [Connect over my existing local area network] and click on [Next]. (13) Connection setup has completed. Click on [Finish].

The Enter Password dialog appears. Enter the administrator password and click on [OK].

(14) (15) Client setup has completed. Click on [OK]. (16) The warning message may appears to aware that the version of Internet Explorer is old.

Click on [OK]. (17) An error message appears. You can ignore it and click on [OK]. (18) The Welcome window is displayed. Once you check the checkbox of [Don't show this

again] in the upper right area, this window will no longer appears. (19) View the [Configuration] tab at the [Administration] tab.

May 2001 © T OSHIBA TEC 4-3 Internet F AX Kit - Mail Server Setup

(20) Click on [Current Server Document] under [Server] in the left menu. (21) Click on [Edit Server] to change to the edit mode. (22) View the [Basics] tab and make the following settings.

Items Description of Setting Server name Use the default value. (Already entered.) Server title Not required. Domain name Use the default value. (Already entered.) Fully qualified Internet host Enter the complete Internet host name including the domain

name name.

For example: dxm5q8.ttec.com (when ser ver name is "dxm5q8" and the Internet domain name that the Domino

server belongs is "ttec.com". Cluster name Not required. Directory Assistance database Not required.

name Directory Catalog database Not required.

name on this server Optimize HTTP performance Use the default value. (Select "Advanced (Custom Settings).)

based on the following primary activity

Server build number Unchangeable. Administrators Use the default value (Already entered.) Routing tasks Select "Mail Routing and SMTP Mail Routing". SMTP listener task Select "Enabled". (When the email server is used besides the

Domino server, select "Disabled". Server's phone number(s) Not required. CPU count Unchangeable. Operating system Not required. Is this a Sametime server? Select "Yes" or "No" according to your ser ver environment.

(23) When all settings are completed, click on [Save and Close]. (24) Click on [Configuration] under [Server] at the left menu. Right-click on the server name

of the domino server and select [Edit] to enter the edit mode.

(25) View the [Basics] tab and make the following settings.

Items Description of Setting

Use these settings as the default settings for all Check the [Yes] checkbox. servers

Type-ahead Select "Enabled". International MIME Settings for this document Check the [Enabled] checkbox. Optimize LDAP queries Select "No". IMAP server returns exact size of message Select "Disabled". POP3 server returns exact size of message Select "Disabled". Comments Enter if you require.

Internet FAX Kit - Mail Server Setup 4-4 May 2001 © T OSHIBA TEC

(26) Click on [Router/SMTP] tab and view the [Basics] tab. Make the following settings.

Items Description of Setting

Number of mailboxes Enter "2". Increase the number depending

on the number of users. Low number may affect performance.

SMTP used when sending messages outside of Select "Enabled". the local internet domain

SMTP allowed within the local internet domain Select "All messages". Servers within the local Notes domain are Select "Always".

reachable via SMTP over TCP/IP Address lookup Select "Fullname then Local Part". Exhaustive lookup Select "Disabled". Relay host for messages leaving the local internet No entry for the default setting. Enter the

domain IP address for other mail server sends

email through the designated mail server.

Local Internet domain smar t host Not required. Smart host is used for all local internet domain Select "Disabled".

recipients Host name lookup Select "Dynamic then local".

(27) Click on the [MIME] tab and [Advanced] tab, and view the [Advanced Outbound Mes-

sage Options] tab. Make the following settings.

Items Description of Setting Macintosh attachment conversion Select "AppleDouble (base64 only)". RFC822 phrase handling Select "Use alt. name if available - other-

wise DN". Internet Mail server sends Notes private items in Select "Disabled". messages Notes fields to be removed from headers Remove the setting and leave this blank. When converting a multilingual message to MIME Select [Send it in Unicode (UTF8)]. Character set name aliases Not required.

(28) When all settings are completed, click on [Save and Close] to save the settings. (29) Click on [Connection] under [Server] at the left menu, and click on [Add Connection]. (30) View the [Basics] tab and make the following settings.

Items Description of Setting Connection Type Select "SMTP". Source server Use the default value. (Already entered.) Connect via Select "Direct connection". Destination server Enter the same entry as the Source server.

field. Destination domain Optional. Enter the "internet". SMTP MTA relay host Not required.

May 2001 © T OSHIBA TEC 4-5 Internet F AX Kit - Mail Server Setup

(31) Click on the [Replication/Routing] tab and make the following settings.

Items Description of Setting Replication task Select "Disabled". Replicate database of Select "Low & Medium & High". Replication Type select "Pull Push". Files/Directories to Replicate No entry. (all if none specified). Replication Time Limit Not required. Routing task Select "SMTP Mail Routing". Route at once if Enter "1". Routing cost Enter "1".

(32) Click on the [Schedule] tab and make the following settings.

Items Description of Setting Connection Select "ENABLED". Connect at times Enter the time to start/end connection to the

server.

For example: 01:00AM - 12:00PM Repeat interval of Enter the interval of connection in minutes. Days of week Enter the operation days of the week.

For example: Sun, Mon, Tue, Wed, Thu, Fri,

Sat

(33) When all settings are completed, click on [Save and Close] to save the settings. (34) Click on [Domain] under [Messaging] at the left menu, and click on [Add Domain]. (35) View the [Basics] tab and make the following settings.

Items Description of Setting Domain type Select "Global Domain". Global domain name Enter the Internet domain name.

For example: ttec (in case of "ttec.com")

Global domain role Select "R5 Internet Domains or R4.x SMTP

MTA".

Use as default Global Domain (for use with all Check the [Yes] checkbox. Internet protocols except HTTP)

(36) Click on the [Restrictions] tab and make the following settings.

Items Description of Setting Notes domains and aliases Enter the domain name of the Domino

server.

Alias separator character Use the default value. ("=" is the default.)

Internet FAX Kit - Mail Server Setup 4-6 May 2001 © T OSHIBA TEC

(37) Click on the [Conversions] tab and make the following settings under the [SMTP Ad-

dress Conversion] group. (Any changes have to be made for settings under the [X.400 Address Conversion] group.)

Items Description of Setting Address format Select "Name and Address". Local primary Internet domain Enter the Internet domain name.

For example: ttec.com Alternate Internet domain aliases Not required. Internet address lookup Select "Disabled". Local part formed from Select "Short name". Notes domain(s) included Select "None". Notes domain(s) position Select "Left of '@'". Notes domain separator Select ". - period". Outbound mail restriction Select "Unrestr icted".

(38) When all settings are completed, click on [Save and Close] to save the settings. (39) Click on [Domains] under [Messaging] at the left menu, and click on [Add Domain]. (40) View the [Basics] tab and make the following setting.

Items Description of Setting

Domain type Select "Foreign SMTP Domain".

(41) Click on the [Routing] tab and make the following settings.

Items Description of Setting Internet Domain Enter "*.*" (asterisks divided by a period) Domain name Enter the same setting as [Destination

domain] set at Step 30. In this instruction, "internet' is entered.

Internet host Not required.

(42) When all settings are completed, click on [Save and Close] to save the settings. (43) Finish the Domino Administrator.

May 2001 © T OSHIBA TEC 4-7 Internet F AX Kit - Mail Server Setup

1.3 Creating Notes User

(1) Make a copy of the following three files from the directory where the Domino is installed

to any directory.

• [Drive]:\lotus\domino\data\cert.id

• [Drive]:\lotus\domino\data\server.id

• [Drive]:\lotus\domino\data\user.id

(2) Click on [Start] and select [Programs]-[Lotus Applications]-[Lotus Domino Administra-

tor].

(3) The warning message may appears to aware that the version of Internet Explorer is old.

Click on [OK].

(4) The Enter Password dialog appears. Enter the administrator password and click on

[OK].

(5) View the [People & Groups] tab at the [Administration] tab. Click the [People] menu at

the right side of the screen, and click on [Register].

(6) The Choose Certifier ID dialog appears. Select the "cert.id" file in the

"[Drive]:\lotus\domino\data\" folder. Click on [Open]. (7) The Enter Password dialog appears. Enter the cer tifier password and click on [OK]. (8) The warning message appears to aware that the cer tifier ID entered contains no recov-

ery information. Ignore this message and click on [OK]. (9) The Register Person -- New Entry screen appears. Chec k the [Adv anced] chec kbo x and

click on [Basics] to view the [Basics] tab (an opened tab is marked with a red arrow). The

following items is necessary or unnecessary to be set:

• First name: Required

• MI: Not Required

• Last name: Required

• Short name: Required

• Password: Required

• Set internet password: Required to be checked

• Internet address: Required

• Internet Domain: Required

(10) Click on [ID Info] to view the [ID Inf o] tab. Check on the [In file] checkbox and click on [Set

ID File...]. (11) The Save ID File As dialog appears. Enter the file name and location to be saved, and

click on [Save]. (12) Click on [Add person] to temporarily add a user. (13) Click on [Register All] to register the user which was temporarily added. (14) A message, which informs you that the registration has completed, will appears. Click on

[OK]. (15) Click on the [View] menu and select [Refresh] to show the latest inf ormation of the regis-

tered users. (16) Please repeat the operation from step 5 to 15 until completing the registration for all

users.

Internet FAX Kit - Mail Server Setup 4-8 May 2001 © T OSHIBA TEC

1.4 Memorandum on Domino Envir onment

Server settings will be stored into "\lotus\domino\datanames.nsf" (Domino address book). Three files, datanames.nsf, server.id, and cer t.id in the "\lotus\domino" folder are important.

• Client settings are controlled by \lotus\notes\data\user.id (administrator id), name.nfs (including personal address book and client settings), desktop5.dsk (environment under which Client is started).

• There are cases that a next replication time is not set after Notes is started due to a bug. Pressing the Start button when star ting Notes solves this problem.

• In case that a DNS server is not used, Note Client can access Notes Server (Domino Server) only when IP address and host name (of a PC in which Domino is installed) are written in a hosts file.

May 2001 © T OSHIBA TEC 4-9 Internet F AX Kit - Mail Server Setup

2. Sendmail and Qpopper

This section describes an example of configuring the Sendmail and Qpopper for RPM based Linux.

NOTE:

The instructions in this section are not always applicable to any network environments. Some settings have to be configured diff erently depending on the network environments or the requirements. Please remember that the instructions here are an example to set up the mail server.

2.1 Configuring Sendmail

2.1.1 Installing Sendmail

(1) At first, you can check whether sendmail operates because your system is RPM based

Linux. RPM based Linux is RedHat, Turbo and etc. Enter the following command:

$ rpm -q -a | grep sendmail

(2) If sendmail was installed our system, the package name of sendmail is displayed.

If sendmail was not installed, you need to install it. Move to directory of sendmail RPM package. And the following command run. You might need to be root by su command and etc.

# rpm -ivh (a package name of sendmail)

(3) If this command finished running, installing of sendmail is completed.

2.1.2 Running Sendmail

(1) A Record and MX Record for this server are added to the DSN server. (2) Check "/etc/resolv.conf" to confirm your mail ser ver is looking to DNS server correctly. (3) Check "/etc/hosts.allow" and "/etc/hosts.deny" to confirm whether your mail server is

having restricted SMTP. If the status is true, modify these files. The correct method is written to the following online manual.

# man 5 hosts_access

(4) To control sendmail, the following command run.

# /etc/rc.d/init.d/sendmail (start|stop|restart)

(Please select one of options in ().)

2.1.3 Creating a sendmail.cf file for Sendmail

This section describes the example for creating a sendmail.cf file. This example uses the WIDE Sendmail.cf Generation Package to create a sendmail.cf file.

(1) Download the WIDE version of CF package from the Internet. You can download from

the following URL: ftp://ftp.kyoto.wide.ad.jp/pub/mail/CF/CF-3.7Wpl2.tar.gz

Internet FAX Kit - Mail Server Setup 4-10 May 2001 © TOSHIBA TEC

(2) Enter the following command to exract the CF-3.7Wpl2 package.

$ tar zxvf CF-3.7Wpl2.tar.gz $ cd CF-3.7Wpl2

(3) Enter the following command to make the programs of CF.

$ make cleantools $ make tools $ make samples

(4) Enter the following command to edit ".def" file to your wished configuration. ".def" file

samples are included in Standard directory.

$ vi sendmail-ifax.def

Please refer to "2.1.4 Contents of files using sendmail with iFax" for an e xample of ".def" file's contents.

(5) If you use static mail routes, you need to edit a "sendmail.route" file. Enter the following

command to edit "sendmail.route" file.

$ vi sendmail.route

Please refer to "2.1.4 Contents of files using sendmail with iF ax" for an e xample of ".route" file's contents.

(5) Enter the following command to make a "sendmail.cf" file. ".cf" file name subscribing at

this line is the same as before ".def". For example, if ".def" file is "foo.def", ".cf" file is "foo.cf".

$ make sendmail-ifax.def

(6) If you completed to make a "sendmail-ifax.cf" file, enter the following command to copy

the file to an appropriate place. You might need to be root by su command and etc.

# mv /etc/sendmail.cf /etc/sendmail.cf.org # mv sendmail-ifax.cf /etc/sendmail.cf

(7) Enter the following command to restart Sendmail.

# kill -HUP (a pid of sendmail)

(Use "ps x" command when you would like to check a pid of sendmail.) Or you can use the following command instead of "kill" command.

# /etc/rc.d/init.d/sendmail start

May 2001 © T OSHIBA TEC 4-11 Internet FAX Kit - Mail Server Setup

2.1.4 Contents of files using sendmail with iFax

This section describes an example for settings and contents of files according to the network environment.

Case 1

The following figure shows an example of network environment. tais.net has IP addresses which are 159.119.*.*.

Internet

sendmail

mail.tais.net

Static

iFax

(dp120@tais.net)

In this case, MX record of tais.net set to mail.tais.net. You need to add the following content to tais.net's zone file. ";" of the head of the line mens the zone name in named.conf.

;--- a example of MX record setting for tais.net's zone file @ IN MX 10 mail.tais.net ;--- a example of MX record setting for tais.net's zone file

sendmail-ifax.def is edited as follow:

I would like you to rewrite the contents suitably. '#' of the head of the line shows a comment out.

#--- sendmail-ifax.def # type of sendmail.cf CF_TYPE=R8V8 # OS type (choose a file name in ostype directory) OS_TYPE=linux-redhat # with sendmail.mx (yes/no) # this line always yes, maybe. MX_SENDMAIL=yes # local domain name (defined automatically) <Dm> MY_DOMAIN=tais.net # local host name (defined automatically) <Dw> # V1: with domain name; V5: without domain name MY_NAME=mail # addresses which should be accepted as local ACCEPT_ADDRS='' # general mailer description # If there is the smrsh program in mail server, you should write # is as follows. When you check it, you can use which or whereis # commands. # usage: # $ which smrsh # $ whereis smrsh PROG_MAILER_PATH='/usr/sbin/smrsh' # resolve BITNET traffic (static/mx/no/auto) # You may select auto to this line. BITNET=auto # static routing description file

STATIC_ROUTE_FILE=sendmail.route # domain names to be deliverd directly (all/none/"domain names") DIRECT_DELIVER_DOMAINS=all # LOCAL_HOST_* does not check senders address # '159.119' means '159.119.*.*'. LOCAL_HOST_IPADDR=159.119 LOCAL_HOST_DOMAIN=tais.net # ALLOW_RELAY_* does not check relay address ALLOW_RELAY_TO=tais.net #--- sendmail-ifax.def

sendmail.route is read from sendmail-ifax.def's configuration. This file describe static routes of mail transfer. GW line is written the protocol using mail transfer and mail server name. This mail server name must be registered in /etc/hosts. DOM line is written a domain name(right side of @ mark) of the mail address.

#--- sendmail.route GW smtp:ifax.tais.net DOM tais.net #--- sendmail.route

Case 2

The following figure shows another example of network environment. tais.net has IP addresses which are 159.119.*.*.

Internet

sendmail

mail.tais.net

Static

iFax

(dp120@tias.net)

sendmail-ifax.def and tais.net's zone file sets up like Case 1. sendmail.route configuration is as follows.

#--- sendmail.route GW smtp:ifax.mail.tais.net DOM tais.net #--- sendmail.route

2.2 Configuring Qpopper

2.2.1 Installing Qpopper

(1) If you have not get Qpopper , please get the program. You can download from the Internet.

The URL is "ftp://ftp.qualcomm.com/eudora/servers/unix/popper/".

(2) You may have "qpopper4.x.x.tar.gz" file (latest version is "qpopper4.0.2.tar.gz"). Enter

the following command to extract the files:

$ tar zxvf qpopper4.0.2.tar.gz $ cd qpopper4.0

(3) Enter the following command to compile Qpopper.

$ ./configure --enable-specialauth $ make

(4) After the command has finished, Enter the following command to install Qpopper pro-

gram to your system. You might need to be root by su command and etc.

# make install

(5) After the installation is completed, modify the "/etc/inetd.conf" file to contain the line

below.

pop3 stream tcp nowait root /usr/local/lib/popper qpopper -s

(6) Modify the "/etc/ser vices" file to include the following line.

pop3 110/tcp #Post Office

(7) Enter the following command to restart inetd.

# kill -HUP (a pid of inetd)

3. Qmail

This section describes an example of configuring the Qmail.

NOTE:

3.1 Configuring Qmail

3.1.1 Installing and setting Qmail

(1) You must set up the Qmail groups and the Qmail users before completing the programs.

Enter the following command. You might need to be root by su command and etc.

# groupadd nofiles # groupadd qmail # useradd -g nofiles -d /var/qmail/alias alias # useradd -g nofiles -d /var/qmail qmaild # useradd -g nofiles -d /var/qmail qmaill # useradd -g nofiles -d /var/qmail qmailp # useradd -g qmail -d /var/qmail qmailq # useradd -g qmail -d /var/qmail qmailr # useradd -g qmail -d /var/qmail qmails

(2) Enter the following command to create the Qmail home directory.

# mkdir /var/qmail # tar zxpf qmail-1.03.tar.gz # cd qmail-1.03

(3) Enter the following command to compile the programs and create the Qmail directory

tree.

# make setup check

(4) Enter the following command to run config script.

# ./config

NOTE:

If the config script output error message is displayed, y ou need to edit Qmail's configuration. Please refer to "3.1.2 Qmail's Configuration Files"

(5) Enter the following command to enable mail addresses of postmaster, MAILER-DAE-

MON and root.

# (cd ~alias; touch .qmail-postmaster .qmail-mailer-daemon .qmail-root) # chmod 644 ~alias/.qmail*

(6) Set up qmail-smtp in /etc/inetd.confi. (All must be entered on one line.)

smtp stream tcp nowait qmaild /var/qmail/bin/tcp-env tcp-env /var/qmail/bin/qmail-smtpd

(7) Describe setting of TCP Wrappers to /etc/hosts.allow.

tcp-env : localhost 159.119.0.0/16 : setenv = RELAYCLIENT tcp-env : ALL : ALLOW

(The part "159.119.0.0/16" must be changed suitably to your network.)

(8) Enter the following command to copy /var/qmail/boot/home to /var/qmail/rc.

# cp /var/qmail/boot/home /var/qmail/rc

(9) Enter the following command to stop the sendmail daemon.

# /etc/rc.d/init.d/sendmail stop

(10) Enter the following command to check whether you have any messages in the sendmail

queue. A command for check is "sendmail -bp". You will have to try flushing them with "sendmail -q".

# sendmail -q # sendmail -bp

(11) Transpose the sendmail program to the Qmail attachment. Enter the following com-

mand.

# cd /usr/sbin # mv sendmail sendmail.bak # chmod 0 sendmail.bak # In -s /var/qmail/bin/sendmail sendmail

(12) Comment out the comsat line in /etc/inetd.conf, and enter the following command to

restart your inetd.

# /etc/rc.d/init.d/inetd restart

(13) Add the following command to your boot scripts (/etc/rc.d/rc.local). This make the Qmail

daemons start whenever your system reboots.

csh -cf '/var/qmail/rc &'

(14) Restar t your computer.

3.1.2 Qmail's Configuration Files

For using Qmail, there are several files for configuration.

Control File Default Command using this file me required all Qmail's programs defaultdomain me qmail-inject defaulthost me qmail-inject locals me qmail-send plusdomain me qmail-inject rcphosts (none) qmail-smtpd

The descriptions of these files are as following:

Write the FQDN of the mail server to this file. This file is used as a default value when there are not other files, defaultdomain, locals, plusdomain, and rcphosts.

Example:

mail.toshiba.com

defaultdomain

Write a domain name that is added after the host part when the domain name of an Email address is without a dot.

Example:

toshiba.com

(In this case, an E-mail address "ifax@ifax" becomes "ifax@ifax.toshiba.com".)

defaulthost

Write a domain name that is added after the name when "@domainname" is abridged from an E-mail address.

Example:

toshiba.com

(In this case, an E-mail address "ifax" becames "ifax@toshiba.com".)

locals

Write domain names which the email server transfers as a local transmission. When a received E-mail contains the domain name written in this file, the E-mail is controlled by qmail-local.

Example:

localhost localhost.ifax.toshiba.com mail.toshiba.com ifax.toshiba.com

plusdomain

Write a domain name that is added after "+" when the domain name of an E-mail address is finished with "+". (For example, "ifax@ifax+")

rcpthosts

Write domain names that the mail server should receive from the Internet. The domain name which may appear in RCPT of SMTP. The mail of domain which has not appeared in rcpthosts is not received. When writing a domain name started with a dot (for example, ".toshiba.com"), this means that the email server receives all E-mails contains the domain "toshiba.com".

NOTE:

rcpthosts is disregarded when environment variable RELAYCLIENT is set up. In this case, qmail-smtpd receives all mails.

3.1.3 Installing and setting qmail-pop3d

(1) Enter the following commands to install checkpassword.

$ tar zxvf checkpassword -0.81.tar.gz $ cd checkpassword -0.81 $ make # su # cp checkpassword /bin/ # chmod 700 /bin/checkpassword

(2) Check /etc/services. You need check whether there is the following line in it.

pop3 110/tcp

(3) Set up qmail-pop3d in /etc/inetd.conf. (All must be entered on one line.)

pop3 stream tcp nowait root /var/qmail/bin/qmail-popup YOURHOST /bin/checkpassword /var/qmail/bin/qmail-pop3d Maildir

(4) Enter the following command to restart inetd.

# /etc/rc.d/init.d/inetd restart

(5) Set up Maildir for all accounts that use POP3. F or e xample, creating an account f or "if ax"

is as following. You might need to be root by su command etc.

# su ifax $ cd /home/ifax $ /var/qmail/bin/maildirmake $HOME/Maildir $ echo ./Maildir/ > ~/.qmail $ chmod 644 ~/.qmail $ exit

4. Microsoft Exchange Server

This section describes an example of configuring the Microsoft Exchange Server 5.5 on Windows NT 4.0.

NOTE:

4.1 Configuring DNS Server

Before you set up the Microsoft Exchange Server, you must set up the DNS server.

4.1.1 Creating new DNS server name

4.1.1.1 Starting DNS Manager

(1) Log into Windows NT server as "Administrator". (2) Click on [Start] and select [Programs]-[Administrative Tools (Common)]-[DNS Manager]. (3) The Domain Name Ser vice Manager starts.

4.1.1.2Creating DNS Server

(1) Click on the [DNS] menu and select [New Server...]. (2) The Add DNS Server dialog appears. Enter the name of DNS server and click on [OK]. (3) The new DNS ser ver is added under the Server List.

4.1.1.3Creating New Zone

When this server has not managed the domain that your mail server will belong, you must create a zone.

(1) Select the DNS ser ver you added from the Server List. Click on the [DNS] menu and

select [New Zone...].

(2) The Creating new zone for XXXX (XXXX is a DNS server name) dialog appears. Select

[Primary] and click on [Next].

(3) Enter the internet domain name of your local area network in the [Zone Name] field (For

example: toshiba.com). The Zone File name is automatically entered when you enter

the Zone Name (For e xample: "toshiba.com.dns" when the Zone name is "toshiba.com"). (4) Click on [Next]. (5) Click on [Finish] to complete creating a zone.

4.1.1.4Creating New Host

(1) Select the zone that you created under the DNS server from Server List. The zone

information details are displayed at the right window. (2) Click on the [DSN] menu and select [New Host...].

(3) The New Host dialog appears. Enter the host name and IP address of the Exchange

Server and click on [Add Host]. (4) Enter the host name and IP address of the Inter net Fax unit and click on [Add Host]. (5) When all host names that you require are added, click on [Done] to close the New Host

dialog. (6) Click on the [DNS] menu and select [New Record...] to add a MX record for the Ex-

change Server. (7) The New Resource Record dialog appears. Select "MX Record" in the Record Type list,

and enter the host name and Mail Exchange Server DNS Name for the Exchange Server.

At the [Preference Number], enter "10" and click on [OK]. (8) Click on the [DNS] menu and select [New Record...] to add a MX record for the Internet

Fax unit. (This is required when you perform the Offramp Gateway transmission using

the Internet Fax unit.) (9) The New Resource Record dialog appears. Select "MX Record" in the Record Type list,

and enter the host name and Mail Exchange Server DNS Name for the Internet Fax unit.

At the [Preference Number], enter "10" and click on [OK]. (10) Restar t you computer (or restart the DNS Ser vice).

4.2 Configuring Microsoft Exchange Server

4.2.1 Installing Microsoft Exchange Server

(1) Inser t the CD-ROM for the Microsoft Exchange Server and start the installer. (2) The Organization and Site screen appears. Select [Create a new site], and then enter

the Organization Name and Site Name. Those will be the MTA's domain name. For

example, when you enter "EXCH" for the Organization Name and "TOSHIBA" for the

Site Name, the MTA's domain name will be "EXCH.TOSHIBA.com". (3) Click on [OK]. (4) The Microsoft Exchange Ser ver Setup screen appears. Click on [Run Optimizer]. (5) The Microsoft Exchange Performance Optimizer screen appears. Click on [Next]. (6) The screen shows how the system parameters should be configured. If you do not have

to change this items, use the default settings and click on [Next]. (7) The Warning message is displayed. Click on [Next]. (8) The Restar t Services list is displayed. Click on [Finish] to complete the installation.

4.2.2 Creating Internet Mail Service

(1) Click on [Start] and select [Programs]-[Microsoft Exchange]-[Microsoft Exchange Ad-

ministrator]. (2) The Connect to ser ver dialog appears. Click on [Browse]. (3) The Ser ver Browser dialog appears. Select this server and click on [OK]. (4) Click on [OK] to connect to the server. (5) The Microsoft Exchange Administrator star ts. (7) Select the "connections" container at the left menu. (6) Click on the [File] menu and select [New Other]-[Internet Mail Service...]. (7) The Inter net Mail Wizard appears. Click on [Next]. (8) Click on [Next].

(9) Select the Exchange Ser ver Name to install the Internet Mail Ser vice. Click on [Next].

NOTE:

If you do not install the DNS server on your computer, the error message is displayed

after clicking on [Next]. In this case, install the DSN server and try again. Or if the DNS

server is running another PC, you have to set up the TCP/IP Protocol on this computer to

use the DNS server. To do this, open the TCP/IP Protocol Properties dialog from the

Network properties, and enter the Host Name and Domain of DNS ser ver at the [DNS]

tab. (10) Select [Use domain name system [DNS] to send mail (Typical)] and click on [Next].

(11) Select [All inter net mail addresses (Typical)] and click on [Next]. (12) The domain name of the Inter net mail address is displayed. Usually use the entered

address. Click on [Next]. (13) Select [(Create/Use) the mailbox called Administrator] and click on [Next]. (14) Enter the administrator password and click on [Next]. (15) Click on [Finish]. The Installing Internet Mail Service message is displayed. (16) After few minutes, the message is displayed that tells you the Internet Mail Ser vice suc-

cessfully installed and started. Click on [OK] to complete the operation.

4.2.3 Creating Internet Mail Account for Users

(1) Click on [Start] and select [Programs]-[Microsoft Exchange]-[Microsoft Exchange Ad-

ministrator]. (2) Select the "recipients" container at the left menu. (3) Click on the [File] menu and select [New Mailbox]. (4) The Properties dialog appears. At the [General] tab, enter the user name in the [Displa y]

field and [Alias] field, and click on [OK]. (5) The Primar y Windows NT Account dialog appears. Select [Create a new Windows NT

account] and click on [OK]. (6) The Create Windows NT Account dialog appears. Usually use the value already en-

tered. Click on [OK]. (7) The Warning message is displayed. This message tells that the password for new ac-

count set as no password (blank). In this case, the user can decide the password at the

first time the user connects to the mail server. (8) Click on [OK].

NOTE:

If you want to set the password for an account other than allowing to user to set the

password, use the User Manager in the Administrator's Tool Program folder to set a

permanent password.

5. About Client MUA

This section describes the memorandum for settings of Client MUA on client computers. Before sending an E-mail to the Internet Fax unit from PC clients, clients must understand the restrictions and limitations of the E-mail that can be received by the Internet Fax unit.

• Most email applications can set up the format of the body text of an E-mail message: plain text f ormat or HTML format. When an E-mail has been sent to the Internet F ax in a HTML format, the machine prints out the source text of the HTML message (that means the body texts are printed with HTML tags.) Therefore, it is recommended to use a plain text format when sending an E-mail to the Inter net Fax unit from PC clients.

• The Internet Fax unit supports only the MIME format text. The text format must be set to the MIME type when sending an E-mail to the Internet Fax unit from PC clients.

• The Internet Fax unit can print out only text messages and TIFF-FX image files attached to an E-mail. In addition, the resolution of the TIFF-FX images should be 200x100, 200x200, 200x400, or 400x400.

Chapter 5. TROUBLESHOOTING

1. Error Message

1.1 Input/Output Image Error

1.2 I-FAX Receive Error

1.3 I-FAX Send Error

1.4 Output Trap Error

1.5 Analyzing MIB Error

1.6 Operation Error

1.7 E-mail Check Error

1.8 Battery Error

1.9 Others

1.10 Test ErrorChap

2. Error Codes Printed on Reports

2.1 Error Codes for Receiving I-Fax

2.2 Error Codes for Transmitting I-Fax

TROUBLESHOOTING

Chapter 5 Troubleshooting

This chapter describes how to download the update firmware for the Internet Fax PC Board, and the Network Interface Card.

1. Error Message

When an error occurs, an error message is indicated on the LCD display.

1.1 Input/Output Image Error

Display

IMAGE INPUT ERROR

IMAGE OUTPUT ERROR

The connectors of the Internet Fax unit are not connected correctly, or either the machine or Internet Fax unit has been damaged.

The connectors of the Internet Fax unit are not connected correctly or the machine or Internet Fax unit has been damaged.

1.2 I-FAX Receive Error

Display

IMAGE DECODING ERROR

MAIL RECEIVING ERROR

MEMORY OVERFLW

ERROR ANALY. MAIL

The received document includes unknown format files or damaged image or text data.

Failed to receive the document from the E-mail server.

There is not enough memory to receive or send the document.

The document is sent in unknown format by the E-mail server or E-mail application of the sender.

Cause

Solution

Confirm that all connectors of the Internet Fax unit are connected to the machine correctly. If this Error Message is repeatedly displayed, the Internet Fax unit should be replaced.

Solution

Ask the sender to re-send a image file in the TIFF format.

Confirm the E-mail account settings and E-mail properties are correctly configured.

When this error message is displayed during receiving an E-mail, ask the sender to re-send the document separately to reduce the size of the document. When this error is displayed during sending an E-mail, reduce the size set at “MSG Size Limit”.

Ask the sender that the E-mail application and the E-mail server is compatible with the Internet Fax.

1.3 I-FAX Send Error

Display

MAIL DECODING ERROR

MAIL EDITING ERROR

MAIL SENDING ERROR

SMTP SRV NOT CONNECT

HOST NAME ERROR E-MAIL ADDRESS

ERROR SMTP SRV NOT EXIST

The Internet Fax unit has been damaged.

The destination is not found.

The machine cannot connect to the SMTP server.

Host Name is not set correctly. Your E-mail address is not set

correctly. The SMTP server address is not

assigned.

1.4 Output T rap Error

Display

OUTPUT TRAP ERROR

The Network Interface Card does not work properly while trapping.

Cause

Solution

Replace the Internet Fax unit.

Confirm the sending or forwarding address is correct.

Confirm the setting of “SMTP Server Address” that the IP address of the SMTP server correctly assigned. If this Error Message is repeatedly displayed, check if the settings on the mail server are correctly setup or the mail server.

Set the “Host Name” correctly. Set the “E-mail Address” correctly.

Set the “SMTP Server Address”.

Solution

Power your machine off, then back on. If the error condition is cleared, confirm normal operation. If this Error Message is repeatedly displayed, the Network Interface Card or Internet Fax unit should be replaced.

1.5 Analyzing MIB Error

Display

MIB ERROR

The machine receives an invalid MIB request.

Cause

Solution

Confirm the sender’s computer has no problems. If this Error Message is repeatedly displayed, the Network Interface Card or Internet Fax unit should be replaced.

1.6 Operation Error

Display

NETWORK ACCESS ERROR

NETWORK INITIALIZING

INVALID ZERO DATA

CANNOT SET TCP/IP

INVALID HOST NAME

INVALID E-MAIL ADDR

INVALID ERR E-MAIL

INVALID POP3 LOGIN

INVALID POP3 PWD

INVALID FTP LGN NAME

INVALID FTP PASSWORD

ENTRY AREA FULL

INVALID DATA

Cause

The Network Interface Card or Internet Fax unit has been damaged.

The Network Interface Card is initializing.

“0” is entered at “Body Page Limit” or “000” is set to any 8-digit section of “IP address”.

This error message is displayed by setting the IP address, Subnetmask, and Default Gateway while the machine obtains the TCP/IP settings from the DHCP server.

The invalid character is entered for Host Name.

The invalid character is entered for Email Address.

The invalid character is entered for Error E-mail Forward Address.

The invalid character is entered for POP Login Name.

The invalid character is entered f or POP Passw ord.

The invalid character is entered f or FTP Server Login Name.

The invalid character is entered for FTP Server Login Password.

There is not enough memory to store the One Touch key, Speed Dial, or dialing history.

The communication problems in the interfaces between the Mother PCB and I-FAX PCB occur.

Solution

The Network Interface Card or Internet Fax unit must be replaced.

Wait until the Network Interface Card completes initializing.

Input a correct value.

Set OFF the “BootP/DHCP” to assign the TCP/IP manually.

Input a correct value.

Delete the unnecessary address data.

Tu rn off the machine and then tur n on to restart the machine. If the error cannot be recovered, the Internet Fax unit or the Mother PCB of the machine must be replaced.

1.7 E-mail Check Err or

Display

NOT POP3 RECV. MODE

POP3 SRV. NOT EXIST

IP ADDRESS NOT EXIST

E-MAIL NOT EXIST BAD POP3 LOGIN

NAME

POP3 SRV NOT CONNECT

1.8 Battery Error

Display

LOW BATTERY

BATTERY ERROR

Cause

This error message is displayed by pressing the [Check E-mail] key while the Receive Mode is set as SMTP.

The machine cannot find the POP server in the Network when checking the E-mail.

The IP address is not assigned.

No E-mail has been received. The your user name is locked to log in

the POP server or the password is incorrect.

The machine cannot connect to the POP server.

Cause

The power of the battery of the Internet Fax unit is low.

The battery is not connected to the Internet Fax unit correctly or the battery is out of order.

Solution

Select POP for Receive Mode setting if your Incoming E-mail server is the POP server. If the Receive Mode is set to SMTP, the [Check E-mail] key is not available.

Make sure that the mail server is properly running on the network.

Assign the IP address.

Confirm the POP Login Password is set correctly or make sure your user name is not locked on the mail server.

Make sure the settings for your account is configured on the mail server correctly.

Solution

Power your machine on, then wait for a while for charging. If this Error Message is repeatedly displayed, the battery must be replaced.

Connect the battery to the Inter net Fax unit correctly. If this error message is repeatedly displayed, replace the battery.

1.9 Others

Display

INTERNET FAX SENDING

PRINTING...

MIB ACCESSING

FTP ACCESSING

This message is displayed by pressing any button on the Operation Panel while the machine is sending the Email.

This message is displayed by pressing any button on the Operation Panel while the machine is printing the received E-mail.

This message is displayed by pressing any button on the Operation Panel while the machine is analyzing the MIB

This message is displayed by pressing any button on the Operation Panel while the machine is transmitting the data in the FTP.

Cause

Solution

Wait until sending the E-mail is finished.

Wait until printing the E-mail is finished.

Wait until analyzing the MIB is finished.

Wait until the FTP transmission is finished.

1.10T est Error

These error messages are displayed only in Test Mode.

Display

COMMAND ERROR

S-MEDIA NOT EXIST

RAM 0B:NG RAM 1C:NG CHKSUM ERR:

PROGRAM CHKSUM ERR:

FUNCTION CHKSUM ERR:

LANGUAGE CHKSUM ERR:

BOOT

Cause

The command error occurs while performing the Network Test.

The Smart Media is not inser ted while performing the Smart Test.

The RAM has become defective.

The programming data has been damaged.

The function setting data has been damaged.

The language data has been damaged.

The boot programming data has been damaged.

Solution

Replace the Internet Fax unit.

Insert the Smart Media in the Smar t Media slot.

Replace the Internet Fax unit.

Perform firmware downloading to overwrite the data. If this Error Message is repeatedly displayed, replace the Internet Fax unit.

2. Error Codes Printed on Reports

When an Error Code is printed as a status indication on Transmission Reports, etc. related to Internet Fax transmission, refer to the following description for the applicable Error Code to determine the cause.

2.1 Error Codes f or Receiving I-Fax

Error

Code

Cause How to Correct

Memory Overflow and “Error E-mail Forward Address” is assigned

Memory Overflow

Attached File Error and “Error E-mail Forward Address” is assigned

Attached File Error

TIFF File Error

Contact your sender to resend the document by reducing the sent pages. Or confirm the E-mail data forwarded to the “Error E-mail Forward Address”.

Contact your sender to resend the document by reducing the sent pages.

Confirm the settings of related Network data such as E-mail address, IP address or SMTP server address, etc. Or confirm the E-mail data forwarded to the “Error E-mail Forward Address”.

Confirm the settings of related Network data such as E-mail address, IP address or SMTP server address, etc.

Contact your sender to resend the document with correct TIFF image files.

TIFF File Error and “Error Email Forward Address” is assigned

Offramp Gatewa y Security Error and “Error E-mail Forward Address” is assigned

Contact your sender to resend the document with correct TIFF image files . Or confirm the E-mail data forwarded to the “Error E-mail Forward Address”.

Contact your sender to confirm the Offramp E-mail address (fax number) is correct because the machine cannot forward the offramp gatew ay document to the facsimile number not registered in the O T and ABB dials when the Gateway Security is set to ON. Or confirm the E-mail data forwarded to the “Error E-mail Forward Address”.

Error

Code

Offramp Gatewa y Security Error

Offramp Gateway Telephone Number and/or Sub address Error and “Error E-mail Forward Address” is assigned

Offramp Gateway Telephone Number and/or Sub address Error

Cause How to Correct

Contact your sender to confirm the Offramp E-mail address (fax number) is correct. Or confir m the Email data forwarded to the “Error E-mail Forward Address”.

Contact your sender to confirm the Offramp E-mail address (fax number) is correct.

2.2 Error Codes for Transmitting I-F ax

Error

Code

Cause How to Correct

Memory Overflow

Communication Error with SMTP server

Delivery Error

Processing Error in Reception side

Reduce the scan resolution or the compression of scan method and resend. Or increase the limitation size set at the “MSG SIZE LIMIT” if it is not set to maximum.

Confirm the following:

- SMTP Server Address is correctly set.

- LAN cable is correctly connected.

- IP Address of this machine is correctly assigned.

- E-mail Address of this machine is correctly set.

Then send again.

Resend the document or check the any error condition occurs in reception side. If MDN/DSN report was printed, check the report to refer the information.

Chapter 6. UPDATING THE FIRMW ARE

1. Updating the Firmware in I-FAX PC Board

1.1 Updating the Firmware using TOSHIBA Viewer

1.2 Updating the firmware by FTP Download

2. Updating the Firmware in Network Interface Card

2.1 Updating the Firmware using FTP Download

2.2 UPdaitng the Firmware using Flash Update

UPDATING THE FIRMWARE

Chapter 6 Updating the Firmware

This chapter describes how to download the update firmware for the Internet Fax PC Board, and the Network Interface Card.

1. Updating the Firmware on I-FAX PC Board

There are two methods to update the firmware on I-FAX PC Board.

• Updating by TOSHIBA Viewer

• Updating by FTP Download

1.1 Updating the Firmware using TOSHIB A Viewer

You can use the TOSHIBA Viewer to download the firmware to the Internet Fax unit. In order to update the firmware in the Internet Fax unit using the TOSHIBA Viewer, you must have the firmware files for the TOSHIBA Viewer. The following shows the firmware files required for the TOSHIBA Viewer:

• Internet Fax Kit program file

• Internet Fax Kit function file

• Internet Fax Kit language file

• Internet Fax Kit Boot file

NOTE:

You can select the firmware files that you would like to update during the operation. Therefore, all firmware files are not necessarily required.

(1) Run the TOSHIBA Viewer. (2) At the welcome screen of the TOSHIBA Viewer, click on [Setup]. The Toshiba Setup

dialog appears.

(3) Select "Download (optional board - Internet Fax Kit)" from the Data sources list. The

Service setting dialog appears.

(4) Enter the password "TSBSERVICE" and click on [OK]. The Download fir mware update

dialog appears.

(5) Check the items (Bank1, Bank2, Bank3, Bank4) that you would like to download and

click [Browse...] to select a firmware file for each bank.

CAUTION!

Each Bank has own file type which firmware file is downloaded. Be sure to select a right file for each bank. Following shows the file type for each bank.

Bank1................ Check this for downloading the Internet Fax Kit program file

Bank2 ................ Check this for downloading the Internet Fax Kit function file

Bank3 ................ Check this for downloading the Internet Fax Kit language file

Bnak4 ................ Check this for downloading the Internet Fax Kit Boot file

(6) Click on [OK] to star t downloading. The Download firmware update dialog is continu-

ously displayed during downloading.

(7) After completing downloading successfully, the message "The firmware has been up-

dated successfully" is displayed. Click on [OK].

1.2 Updating the Firmware by FTP Download

When you cannot update the firmware using either the JIG PC Board or TOSHIBA Viewer , you can download the firmware files by FTP command from the DOS prompt.

(1) Run the DOS prompt (2) Enter "FTP

instead of "

(3) Enter the user name for the FTP login. (Default: public) (4) Enter the password for the FTP login. (Default: pass) (5) Enter "put

name]

(6) Enter "get rprt.txt". Please continuously enter "get rprt.txt" until you get "0Q" in "rprt.txt". (7) If you see the "0Q" in the "rpr t.txt", the Internet Fax unit restarts immediately. ("0Q"

means firmware downloading is succeeded.)

(8) Enter "quit". (9) Please wait 1 minute. (10) When you download another Internet Fax Kit firmware file, please repeat the operation.

[XXX.XXX.XXX.XXX]

[file name]

". (Enter the firmware file that you want to download instead of "

" at the prompt. (Enter the IP address of the facsimile ".)

[file

2. Updating the Firmware in Network Interface Card

You can update the firmware in the Network Interface Card from the personal computer using FTP Download utility or Flash Update utility according to your network environment.

• FTP Download: This utility is used to update the firmware in the Network Interface Card when the NIC is connected to the computer in the TCP/IP network environment.

• Flash Update: This utility is used to update the firmware in the Network Interface Card when the NIC is connected to the computer in the NetWare (IPX/SPX) network environment. The NetWare client software must be installed to Windows and the NetWare server is activated on the network. You must have supervisor rights on the NetWare server to run this program.

2.1 Updating the Firmware using FTP Download

Update the firmware in the Network Interface Card from the computer using FTP Download. Before updating, assign the IP address to the Network Interface Card if it has not been assigned.

NOTE:

While updating the NIC using the FTP Download, you should not access to the NIC HTTP, ping the unit, or use Telnet to attempt to change the IP address in any fashion since this could interfere with the FTP Download process.

(1) Copy the update file to the local hard disk on your computer. (2) Click on "Start" and select "Programs". (3) Select the "FTP Download" in the "Programs" menu. (4) Click on "FTP Download" in the "FTP Download" folder. (5) The FTP Download screen appears. (6) Click on the "File" menu and click on "Download...". (7) The Select a file to download screen appears. (8) Select the folder that the update file is located at "Folders:" and select the update file at

the "File name" list. (9) Click on [OK]. (10) The IP Address screen appears. (11) Enter the IP address assigned to the Network Interface Card and click on [OK]. (12) The Password screen appears. (13) Leave "Enter Unit Password" a blank and click on [OK]. (14) The Download Status screen appears. Start downloading.

• Do not turn off the power of the machine during downloading. It will cause to the fatal dissolution of the Network Interface Card.

(15) The "Unit updated" message is displayed after it completes downloading. (16) Click on [OK]. (17) Tur n off the power of the machine and then turn it on to restart the Network Interface

Card.

SUPPLEMENT:

After restarting the machine, the NIC Status Sheet is automatically printed. The firmware version is listed on the sheet. Confirm the firmware version is changed to the new version.

2.2 Updating the Firmware using Flash Update

Update the firmware in the Network Interface Card from the computer using Flash Update. Before updating, confirm that the NetWare client software is installed on y our computer. If not, install it. The NetWare server must be activated on the network and you must have supervisor rights on the NetWare server to run this program.

(1) Copy the update file to the local hard disk on your computer. (2) Click on "Star t" and select "Programs". (3) Select the "Flash Update" in the "Programs" menu. (4) Click on "Flash Update" in the "Flash Update" folder. (5) The FTP Download screen appears. (6) The Select a file to download screen appears. (7) Select the folder that the update file is located at "Folders:" and select the update file at

the "File name" list. (8) Click on [OK]. (9) The Select Units To Update screen appears. (10) Select the machine from the list and click on [OK].

• The machine is described with "MFP_XXXXXX" ("XXXXXX" is the serial number of the NIC) or the printer server name that assigned to the NIC.

(11) The Flash Update Utility screen appears. Start downloading.

• Do not turn off the power of the machine during downloading. It will cause to the fatal dissolution of the Network Interface Card.

(12) The "Unit updated" message is displayed after it completes downloading. (13) Click on [OK]. (14) Turn off the power of the machine and then turn it on to restar t the Network Interface

Card.

SUPPLEMENT:

After restarting the machine, the NIC Status Sheet is automatically printed. The firmware version is listed on the sheet. Confirm the firmware version is changed to the new version.

Chapter 7. APPENDIX

1. List and Report

1.1 E-mail Notification Reports Print Format

1.2 List and Report Print Format

2. User Funciton Setting Initial Value List

2.1 TCP/IP Configuration

2.2 E-mail Account

2.3 E-mail Properties

2.4 Options

APPENDIX

Chapter 7 Appendix

1. List and Report

1.1 E-mail Notification Reports Print Format

1.1.1 DSN Report

This is a notification message that the mail server has successfully or unsuccessfully delivered the E-mail message to a recipient.

Printing Procedure

Auto Print: if programmed

Printing will automatically start when the DSN message is received from the mail server.

NOTE:

To receive the DSN from the mail server, you must send an E-mail with the DSN request. Also, the mail server of the recipients should support the DSN.

Successful Report of DSN

From :System Administrator<postmaster@TOSHIBA.COM> To :ifax<ifax@TOSHIBA.COM> Cc : Date :Fri, 2 Mar 2001 11:53:43 +0900 Subject :Delivered: Internet Fax MAIL

Your message

To: user01 Subject: Internet Fax MAIL

was delivered to the following recipient(s):

user01 on Fri, 2 Mar 2001 11:39:17 +0900

This message indicates that the E-mail was delivered successfully to the recipients.

Toshiba GD1040 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual