Toshiba GD1040 User Manual

INTERNET FACSIMILE (FOR DP120F/125F)

GD-1040

File No. E0-26166

TOSHIB A TEC CORPORATION

TABLE OF CONTENTS

Chapter 1. FEATURES AND SPECIFICATIONS

1. Summary 1-1

2. Features 1-1

3. I-Fax Disposition 1-3

3.1 POP and SMTP 1-3

3.2 Precaution for Internet Transmission 1-4

3.3 Confirmed E-mail Server 1-4

4. Internet Transmission Overview 1-5

4.1 Internet Fax to Internet Fax 1-5

4.2 Internet Fax to/from Client Computers 1-5

4.3 Onramp Gateway Transmission 1-6

4.4 Offramp Gateway Transmission 1-6

5. Facsimile Unit Description 1-7

5.1 Rear View 1-7

5.2 Operation Panel 1-8

6. Specifications 1-9

6.1 Transport Protocol 1-9

6.2 Phonebook 1-9

6.3 Data Format 1-9

7. Limitations 1-11

Chapter 2. INSTALLATION

1. I-FAX Kit Installation 2-1

1.1 Before Installing the Internet Fax Kit 2-1

1.2 Installing the Internet Fax Kit 2-1

May 2001 © TOSHIBA TEC i Internet Fax Kit - Table of Contents

Chapter 3. FUNCTION SETTINGS

1. TCP/IP Configuration Setup 3-2

1.1 BootP/DHCP 3-3

1.2 IP Address 3-3

1.3 Subnetmask 3-4

1.4 Default Gateway 3-4

1.5 Host Name 3-5

2. E-mail Account Setup 3-6

2.1 E-mail Address 3-6

2.2 Error E-mail Forward Address 3-7

2.3 Receive Mode 3-7

2.4 POP Server Address 3-8

2.5 POP Time 3-8

2.6 POP Login Name 3-9

2.7 POP Password 3-9

2.8 SMTP Server Address 3-10

3. E-mail Properties Setup 3-11

3.1 Print Text Body 3-13

3.2 Body Page Limit 3-13

3.3 Send Disposition 3-14

3.4 Print Header 3-14

3.5 Print E-mail Error 3-15

3.6 Print DSN 3-15

3.7 Print Disposition 3-16

3.8 Request DSN 3-17

3.9 E-mail to FAX Gateway 3-17

3.10 Gateway Print 3-18

3.11 Gateway Security 3-18

3.12 Confirmation Timer 3-19

3.13 Set Confirmation Time 3-20

3.14 MSG Size Limit 3-20

4. Onramp Gateway Setup 3-22

Internet Fax Kit - Table of Contents ii May 2001 © TOSHIBA TEC

4.1 How the Onramp Gateway transmission works 3-22

4.2 How to setup for the Onramp Gateway 3-22

5. Offramp Gateway Setup 3-23

5.1 How the Offramp Gateway transmission works 3-23

5.2

5.3 How to setup for the Offramp Gateway 3-25

How to send a document using Offramp Gateway 3-24

6. Additional Functions 3-26

6.1 FTP Server Login Name 3-26

6.2 FTP Server Login Password 3-27

6.3 LAN FAX 3-27

6.4 IPX/SPX Protocol 3-28

6.5 Frame Type 3-28

Chapter 4. MAIL SERVER SETUP

1. Lotus Domino 4-1

1.1 Installing Domino Server 4-1

1.2 Configuring Domino Server 4-3

1.3 Creating Notes User 4-8

1.4 Memorandum on Domino Environment 4-9

2. Sendmail and Qpopper 4-10

2.1 Configuring Sendmail 4-10

2.2 Configuring Qpopper 4-13

3. Qmail 4-15

3.1 Configuring Qmail 4-15

4. Microsoft Exchange Server 4-19

4.1 Configuring DNS Server 4-19

4.2 Configuring Microsoft Exchange Server 4-20

5. About Client MUA 4-22

May 2001 © TOSHIBA TEC iii Internet Fax Kit - Table of Contents

Chapter 5. TROUBLESHOOTING

1. Error Message 5-1

1.1 Input/Output Image Error 5-1

1.2 I-FAX Receive Error 5-1

1.3 I-FAX Send Error 5-2

1.4 Output Trap Error 5-2

1.5 Analyzing MIB Error 5-2

1.6 Operation Error 5-3

1.7 E-mail Check Error 5-4

1.8 Battery Error 5-4

1.9 Others 5-4

1.10 Test ErrorChap 5-5

2. Error Codes Printed on Reports 5-6

2.1 Error Codes for Receiving I-Fax 5-6

2.2 Error Codes for Transmitting I-Fax 5-7

Chapter 6. UPDATING THE FIRMWARE

1. Updating the Firmware in I-FAX PC Board 6-1

1.1 Updating the Firmware using TOSHIBA Viewer 6-1

1.2 Updating the firmware by FTP Download 6-3

2. Updating the Firmware in Network Interface Card 6-4

2.1 Updating the Firmware using FTP Download 6-4

2.2 UPdaitng the Firmware using Flash Update 6-5

Internet Fax Kit - Table of Contents iv May 2001 © TOSHIBA TEC

Chapter 7. APPENDIX

1. List and Report 7-1

1.1 E-mail Notification Reports Print Format 7-1

1.2 List and Report Print Format 7-5

2. User Funciton Setting Initial Value List 7-19

2.1 TCP/IP Configuration 7-19

2.2 E-mail Account 7-19

2.3 E-mail Properties 7-19

2.4 Options 7-20

May 2001 © TOSHIBA TEC v Internet Fax Kit - Table of Contents

Internet Fax Kit - Table of Contents vi May 2001 © TOSHIBA TEC

Chapter 1. FEATURES AND SPECIFICATIONS

1. Summary

2. Features

3. I-Fax Disposition

3.1 POP and SMTP

3.2 Precaution for Internet Transmission

3.3 Confirmed E-mail Server

4. Internet Transmission Overview

4.1 Internet Fax to Internet Fax

4.2 Internet Fax to/from Client Computers

4.3 Onramp Gateway Transmission

4.4 Offramp Gateway Transmission

5. Facsimile Unit Description

5.1 Rear View

FEA TURES AND SPESIFICATIONS

5.2 Operation Panel

6. Specifications

6.1 Transport Protocol

6.2 Phonebook

6.3 Data Format

7. Limitations

Chapter 1 Features and Specifications

1. Summary

The Internet Fax enables your machine to transmit the document through the Internet or Intranet. This enables the machine to transmit the document as an E-mail between other Internet Fax machines and computers.

2. Features

The Internet Fax Unit has following features.

Sending a document as an E-mail through the Internet:

This machine can send a document as an E-mail through the Internet. The scanned image is transferred to the TIFF images and sent as attached file of an E-mail.

Automatic receiving and manual receiving of an E-mail:

This machine can automatically or manually check the email server to see whether an E-mail has been delivered. If an E-mail has been received, the machine will print out the E-mail.

73 one touch key to E-mail:

The remote party’s E-mail address data can be registered to a one touch key. E-mail options can be registered for each address.

300 abbreviated dial numbers to E-mail:

E-mail addresses can be assigned to 300 abbreviated dial numbers in the range from No. 001 to 999.

Multi-address transmission function to E-mail:

Transmissions of the same document to multiple E-mail addresses (up to 373 addresses) are possible using one operation sequence, in which preset abbreviated dial numbers (300), and one touch dial keys (73) can be used. When the multi-key is specified, key pad dialing of up to 1000 digits, or 100 locations, is also possible.

Relay transmission to E-mail (Onramp Gateway Transmission):

The DP120F/DP125F can serve as a relay station in relay transmission transactions to E-mail address end stations.

Offramp Gateway Transmission:

The DP120F/DP125F can be used as a Hub Station to forward E-mails from your client computer or Internet Fax machine to the any facsimiles through the public switched telephone network.

May 2001 © TOSHIBA TEC 1-1 Internet Fax Kit - Features and Specifications

Error E-mail Transmission:

The E-mail that cannot be printed by the machine can be forwarded to another E-mail address .

Supporting DSN (Delivery Status Notification):

Transmission result is retrieved from received DSN message and stored into Activity Report as a transmission report. This machine automatically print the DSN message.

Supporting MDN (Message Disposition Notification):

An MDN request is added in the mail header of E-mails. If the machine receives the image data which exceeds the capability of this machine, the machine responds with a failure in the MDN message back to the original sender.

Additional Functions:

Enables to configure the FTP (File Transfer Protocol) login name and the password for the LAN-FAX utility, and frame type for the Novell communication, etc.

Internet Fax Kit - Features and Specifications 1-2 May 2001 © TOSHIBA TEC

3 Internet Fax Disposition

Before connecting the network, read this section to understand the Internet Fax functions.

3.1 POP and SMTP

The available functions depend on whether this machine is set up to use the POP or SMTP for retrieving E-mail from a mail server.

POP (Post Office Protocol) and SMTP (Simple Mail Transfer Protocol):

“SMTP” is a server protocol for sending E-mail messages between servers. Usually the E-mail systems that transfer E-mails ov er the Internet use SMTP to send messages from one server to another. Then the E-mail message can be retrieved with an E-mail client using either “POP” or “IMAP”. “POP” is a protocol used to retrieve E-mail from a mail server.

When this machine use POP for the Receive Mode:

This machine works as a POP client (MUA). Similar to most e-mail applications, this machine use POP for receiving an E-mail message and SMTP for sending an E-mail message.

When this machine use SMTP for the Receive Mode:

This machine works as one of the mail servers (MTA). The machine can transfer an Email message in the SMTP transmission.

The following table shows the available functions according to the type of the protocols set for the Receive Mode.

Functions Receive Mode

POP SMTP Send a document as an E-mail Yes Yes Automatic receiving of an E-mail Yes Yes Manual receiving of an E-mail Yes No One Touch Keys to E-mail Yes Yes Abbreviated Dial Numbers to E-mail Yes Yes Multi-address transmission to E-mail Yes Yes Relay Transmission to E-mail (Onramp Gateway) Yes Yes Offramp Gateway No Yes Error E-mail Transmission Yes Yes

If the use of the Offramp Gateway function is not necessary, it is recommended that the Receive Mode is set to “POP” because some settings will be required to be set on the mail server if the Receive Mode is set to “SMTP”. For more information about the Offramp Gateway function, see “Chapter 3 FUNCTION SETTINGS - Offramp Gateway Setup”.

May 2001 © TOSHIBA TEC 1-3 Internet Fax Kit - Features and Specifications

3.2 Precaution for Internet Transmission

Transmission using the Internet Fax function are the same as E-mail transmissions. Before you start to use the Internet Fax function, it is recommended that you read this section and understand the precautions for Internet Transmission.

• The Internet Fax sends a document to the email server of Internet and it does not send via the PSTN alike regular facsimile transmissions.

• An error mail is sent back from the mail server when the E-mail document fails to be forwarded to the recipient.

• An error mail sometimes is not sent back even if the E-mail has failed. It is highly recommended to confirm that the document has been received by the recipient.

• The Internet transmission has low security. It is recommended that you use regular facsimile transmission when a confidential document is sent.

• It may take a considerable amount of time for the recipient to receive the document because of the line traffic in the Internet.

• If the document being transmitted has a large amount of data it may not be successfully sent due to the configuration of the E-mail server.

3.3 Confirmed E-mail Server

The following table shows the list of E-mail servers suppor ted with the Inter net Fax kit.

Server Name Version

1 Sendmail 8.9.1

Qpopper 3.0.2

2 Sendmail 8.9.3

Qpopper 3.0.2 3 Microsoft Exchange 5.5 4 Qmail 1.03 5 LotusDomino 5.0.1a

NOTE:

The mail server listed above may, or may not be used depending on your environment.

(Intl)

Internet Fax Kit - Features and Specifications 1-4 May 2001 © TOSHIBA TEC

4. Internet Fax Transmission Over view

The following is an overview of the various transmissions that can be performed using the Internet Fax function.

4.1 Internet Fax to Internet Fax

The machine can send a document to another Internet Fax machine through the Internet or Intranet. The document is sent as an E-mail to the Inter net Fax machine.

Fig. 4-1-1

4.2 Internet Fax to/from Client Computer s

The machine can send a document to the client computers through the Internet or Intranet. The client computers can send the E-mail to the machine as well.

Fig. 4-2-1

NOTE:

• The client computer receives TIFF-FX images when the machine sends a document using the Internet Fax function.

• The machine can only print out text files and the TIFF-FX images. When sending E-mail from the client computer to this machine using the E-mail application, files other tan text or TIFF-FX images cannot be sent.

May 2001 © TOSHIBA TEC 1-5 Internet Fax Kit - Features and Specifications

4.3 Onramp Gateway Transmission

Using the Internet Fax function, E-mail addresses can be assigned to the ITU-T Mailbox in this machine. Theref ore, the ITU-T F-code compliant f acsimiles can send the document to the ITUT Mailbox in this machine and this machine forwards the received document to E-mail recipients assigned to the Mailbox using the relay function.

Fig. 4-3-1

NOTE:

• Documents sent as an Internet Fax will be received as a TIFF-FX image on the client computer.

For further details about the Onramp Gateway, see “Setup Flow - Onramp Gateway Setup”.

4.4 Offramp Gateway Transmission

The machine can forward received E-mail documents to any facsimile through the public telephone line using Offramp Gateway transmission. If another Internet Fax machine or client computer sends a document to the Internet Fax machine through the Internet or Intranet, then the Internet Fax machine can forward the document to another facsimile through the PSTN.

Fig. 4-4-1

NOTE:

• To operate in this transmission, the machine must be set up to enable SMTP transmission. It is also required to configure the some settings on the mail server on your network .

• Documents sent as an Internet Fax will be received as a TIFF-FX image on the client computer.

For further details about the Onramp Gateway, see “ Setup Flow - Offramp Gateway Setup”.

Internet Fax Kit - Features and Specifications 1-6 May 2001 © TOSHIBA TEC

5. Facsimile Unit Description

5.1 Rear View

Green Indicator

The indicator that lights while the network interface card is properly connected to the network.

Amber Indicator

The indicator that blinks while data is being communicated.

10BASE-T/100BASE-TX I/F

Connection for the 10BASE-T or 100BASETX cable to an Ethernet network.

May 2001 © TOSHIBA TEC 1-7 Internet Fax Kit - Features and Specifications

5.2 Operation Panel

CHECK E-MAIL

Used to receive an Email immediately.

E-MAIL ADDRESS Key

Used to program E-mail addresses when programming One Touch Key or Abbreviated Numbers. By pressing this key prior to a transmission, an E-mail address can be entered for an Internet Fax transmission.

Internet Fax Kit - Features and Specifications 1-8 May 2001 © TOSHIBA TEC

6. Specifications

6.1 T ransport Protocol

Outgoing I-FAX message: ESMTP, SMTP Incoming I-FAX message: POP3, ESMTP, SMTP

NOTES: • If the Receive Mode is set to "SMTP", the machine use the

ESMTP for forwarding and receiving I-FAX messages. If the forward MTA does not support the ESMTP, this machine changes the protocol to the SMTP.

• If the Request DSN is set to OFF, this machine use the SMTP to forward the I-FAX message.

6.2 Phonebook

6.2.1 Local Phonebook

A Local Phonebook is one of the E-mail address books which lists all the E-mail addresses of the receivers entered in One Touch Dial and Abbreviated Dial.

6.2.2 History Address Book

Sending and Receiving History Address Books are the par t of the E-mail address book.

Sending History Address Book: latest 50 maximum E-mail address stored Receiving History Address Book: latest 50 maximum E-mail address stored

6.3 Data Format

6.3.1 MIME Content-type

Text: ALL (plain richtext, html, etc.) Multipart: mixed, report, alter native Message: Delivery-status, rfc822, disposition-notification Image: Tiff-FX

May 2001 © TOSHIBA TEC 1-9 Internet Fax Kit - Features and Specifications

6.3.2 I-FAX Document Resolution

The result resolutions vary according to the combination of default settings f or the resolution in the Scan Mode and resolution set for the receiver capability.

Scan Mode Receiver Capability Result Scanning Result Standard 200 x 100 dpi 200 x 100 dpi 200 x 100 dpi

200 x 200 dpi 200 x 100 dpi 200 x 100 dpi 200 x 400 dpi 200 x 100 dpi 200 x 100 dpi 400 x 400 dpi 200 x 100 dpi 200 x 100 dpi

Fine 200 x 100 dpi 200 x 200 dpi 200 x 100 dpi

200 x 200 dpi 200 x 200 dpi 200 x 200 dpi 200 x 400 dpi 200 x 200 dpi 200 x 200 dpi 400 x 400 dpi 200 x 200 dpi 200 x 200 dpi

U-Fine 200 x 100 dpi 400 x 400 dpi 200 x 100 dpi

200 x 200 dpi 400 x 400 dpi 200 x 200 dpi 200 x 400 dpi 400 x 400 dpi 200 x 400 dpi 400 x 400 dpi 400 x 400 dpi 400 x 400 dpi

NOTE:

When the Receiver Capability is skipped to be selected, the machine use "200 x 200 dpi" for the receiver capability resolution.

7. Limitations

The limitations for operating the Internet Fax functions are described below.

a. The machine can print the files of text format or TIFF-FX f ormat. Therefore, Any E-mail sent

to the Internet Fax should contain only the body text in text for mat and attached files in TIFF-FX format. Also, when the body text fo an E-mail is sent to the Internet Fax in html format, the Internet Fax prints out the html source of the html message.

b. The machine can print only the TIFF-FX images whose resolution is either 200x100, 200x200,

200x400, or 400x400.

c. The parallel interface of the machine is disabled when the optional Internet Fax unit is

installed to the machine. d. The Offramp Gateway transmission to the international call cannot be performed. e. The Offramp Gatewa y tr ansmission to the multiple destinations cannot be performed. If the

machine receives the Offramp Gateway E-mail to several destinations, this machine for-

wards the facsimile to only the first fax number. f. If the mail server does not support the ESMTP, the DSN request has been denied. g. This machine can be used as a mail server to enable the Offramp Gateway transmission.

However, this machine does not support a full MTA ser vice.

Chapter 2. INSTALLATION

1. I-FAX Kit Installation

1.1 Before Installing the Internet Fax Kit

1.2 Installing the Internet Fax Kit

INSTALLATION

Chapter 2 Installation

1. I-FAX Kit Installation

1.1 Before Installing the Internet Fax Kit

The following figures show the contents for Internet Fax kit. You also need the Network Interface Card (GF-1010) to install the Internet Fax kit to your DP120F/DP125F.

Internet Fax Kit Network Interface Card (GF-1010)

1.2 Installing the Internet Fax Kit

(1)

(2)

(3)

(4)

(5)

(6)

(7)

(8)

(9)

(10)

(11)

(12)

(13)

(14)

Chapter 3. FUNCTION SETTINGS

1. TCP/IP Configuration Setup

1.1 BootP/DHCP

1.2 IP Address

1.3 Subnetmask

1.4 Default Gateway

1.5 Host Name

2. E-mail Account Setup

2.1 E-mail Address

2.2 Error E-mail Forward Address

2.3 Receive Mode

2.4 POP Server Address

2.5 POP Time

2.6 POP Login Name

2.7 POP Password

2.8 SMTP Server Address

4. Onramp Gateway Setup

4.1 How the Onramp Gatewa y transmission works

4.2 How to setup for the Onramp Gateway

5. Offramp Gateway Setup

5.1 How the Offramp Gatewa y transmission works

5.2

5.3 How to setup for the Offramp Gateway

6. Additional Functions

6.1 FTP Server Login Name

6.2 FTP Server Login Password

6.3 LAN FAX

6.4 IPX/SPX Protocol

6.5 Frame Type

How to send a document using Offramp Gateway

FUNCTION SETTINGS

3. E-mail Properties Setup

3.1 Print Text Body

3.2 Body Page Limit

3.3 Send Disposition

3.4 Print Header

3.5 Print E-mail Error

3.6 Pr int DSN

3.7 Print Disposition

3.8 Request DSN

3.9 E-mail to FAX Gateway

3.10 Gateway Print

3.11 Gateway Security

3.12 Confirmation Timer

3.13 Set Confirmation Time

3.14 MSG Size Limit

Chapter 3 Function Settings

The Function Settings are used to set various requirements for the user. The function setting is done by either a menu-selection method or by setting the numeric value. It is possible to select any function by pressing the [MENU] key, then the [ ↑ ] and [ ↓ ] keys, then [ENTER], or the numeric key for that function. For the initial value list, refer to “Chapter 12 APPENDIX”.

<Remarks> To select a menu item, you may use the [ ↑ ] and [ ↓ ] keys to highlight the

required item followed by pressing the [ENTER] key, as described above, or you may directly enter the item number through the numeric key.

<Remarks> If the first item is highlighted, the [ ↑ ] key will not have any effect. If the

last item is highlighted, the [ ↓ ] key will not return to the first item.

<Remarks> The keystrokes needed to access the various function settings will be

shown with uppercase letters and brackets. For example, [MENU] or [ENTER] means to press the Menu Key or the Enter Key.

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