MULTIFUNCTIONAL DIGITAL SYSTEMS
Network Administration
Guide for Printing
Functions
GA-1190
Preface
Thank you for purchasing the TOSHIBA multifunctional digital system e-STUDIO165/205 or
e-STUDIO167/207/237.
This Network Administration Guide for Printing Functions is a manual for the
e-STUDIO165/205 or e-STUDIO167/207/237 when the following option is installed.
y Network Printer Kit
This Network Administration Guide for Printing Functions describes the operation neces-
sary for configuring a network and using the printing functions, such as connecting to a network
and setting components.
The following manuals are introduced in this manual as references at the setup:
y Setup Guide for Printing Functions
y Printing Guide
For general descriptions of your computer, application software and networks, see the manual
attached on each product.
Be sure to read this manual before starting the setups. Keep this manual handy and retain it for
future reference.
Preface 1
Software License Agreement
INSTALLING OR OTHERWISE USING THIS SOFTWARE PRODUCT CONSTITUTES YOUR
ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS (UNLESS A SEPARATE
LICENSE IS PROVIDED BY THE SUPPLIER OF APPLICABLE SOFTWARE IN WHICH CASE
SUCH SEPARATE LICENSE SHALL APPLY). IF YOU DO NOT ACCEPT THESE TERMS, YOU
MAY NOT INSTALL OR USE THIS SOFTWARE, AND YOU MUST PROMPTLY RETURN THE
SOFTWARE TO THE LOCATION WHERE YOU OBTAINED IT.
THE SOFTWARE INSTALLED ON THIS PRODUCT INCLUDES NUMEROUS INDIVIDUAL
SOFTWARE COMPONENTS, EACH HAVING ITS OWN APPLICABLE END USER LICENSE
AGREEMENT (“EULA”). INFORMATION RELATING TO THE EULAS MAY BE FOUND IN AN
ELECTRONIC FILE INCLUDED ON THE USER DOCUMENTATION CD-ROM INCLUDED
HEREWITH; HOWEVER, ALL SOFTWARE AND DOCUMENTATION DEVELOPED OR CREATED BY OR FOR TOSHIBA TEC CORPORATION (“TTEC”) ARE PROPRIETARY PRODUCTS OF TTEC AND ARE PROTECTED BY COPYRIGHT LAWS, INTERNATIONAL TREATY
PROVISIONS, AND OTHER APPLICABLE LAWS.
Grant of License
This is a legal agreement between you, the end-user (“You”), and TTEC and its suppliers. This
software, fonts (including their typefaces) and related documentation (“Software”) is licensed for
use with the system CPU on which it was installed (“System”) in accordance with the terms contained in this Agreement. This Software is proprietary to TTEC and/or its suppliers.
TTEC and its suppliers disclaim responsibility for the installation and/or use of this Software, and
for the results obtained by using this Software. You may use one copy of the Software as
installed on a single System, and may not copy the Software for any reason except as necessary to use the Software on a single System. Any copies of the Software shall be subject to the
conditions of this Agreement.
You may not, nor cause or permit any third party to, modify, adapt, merge, translate, reverse
compile, reverse assemble, or reverse engineer the Software. You may not use the Software,
except in accordance with this license. No title to the intellectual property in the Software is
transferred to you and full ownership is retained by TTEC or its suppliers. Source code of the
Software is not licensed to you. You will be held legally responsible for any copyright infringement, unauthorized transfer, reproduction or use of the Software or its documentation.
Term
This license is effective until terminated by TTEC or upon your failure to comply with any term of
this Agreement. Upon termination, you agree to destroy all copies of the Software and its documentation.
You may terminate this license at any time by destroying the Software and its documentation
and all copies.
2 Software License Agreement
Disclaimer of Warranty
THIS SOFTWARE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT. TTEC AND ITS SUPPLIERS DISCLAIM ANY WARRANTY RELATING TO
THE QUALITY AND PERFORMANCE OF THE SOFTWARE. IF THE SOFTWARE PROVES
DEFECTIVE, YOU (AND NOT TTEC OR ITS SUPPLIERS) SHALL BE RESPONSIBLE FOR
THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. TTEC
AND ITS SUPPLIERS DO NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE
SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE
SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE.
ALL INFORMATION CONTAINED HEREIN THAT IS PROVIDED BY TTEC AND ITS AFFILIATES PURSUANT TO A EULA IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND,
EITHER EXPRESS OR IMPLIED.
Limitation of Liability
IN NO EVENT WILL TTEC OR ITS SUPPLIERS BE LIABLE TO YOU FOR ANY DAMAGES,
WHETHER IN CONTRACT, TORT, OR OTHERWISE (EXCEPT PERSONAL INJURY OR
DEATH RESULTING FROM NEGLIGENCE ON THE PART OF TTEC OR ITS SUPPLIERS),
INCLUDING WITHOUT LIMITATION ANY LOST PROFITS, LOST DATA, LOST SAVINGS OR
OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE
USE OR INABILITY TO USE THE SOFTWARE, EVEN IF TTEC OR ITS SUPPLIERS HAVE
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, NOR FOR THIRD PARTY
CLAIMS.
U.S. Government Restricted Rights
The Software is provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the
U.S. Government is subject to restrictions set forth in subdivision (b) (3) (ii) or (c) (i) (ii) of the
Rights in Technical Data and Computer Software Clause set forth in 252.227-7013, or 52.227-19
(c) (2) of the DOD FAR, as appropriate. Contractor/Manufacturer is TOSHIBA TEC Corporation,
6-78, Minami-cho, Mishima-shi, Shizuoka-ken, 411-8520, Japan.
General
You may not sublicense, lease, rent, assign or transfer this license or the Software. Any attempt
to sublicense, lease, rent, assign or transfer any of the rights, duties or obligations hereunder is
void. You agree that you do not intend to, and will not ship, transmit (directly or indirectly) the
Software, including any copies of the Software, or any technical data contained in the Software
or its media, or any direct product thereof, to any country or destination prohibited by the United
States Government. This license shall be governed by the laws of Japan or, at the election of a
Supplier of TTEC concerned with a dispute arising from or relating to this Agreement, the laws of
the Country designated from time to time by the relevant Supplier of TTEC. If any provision or
portion of this Agreement shall be found to be illegal, invalid or unenforceable, the remaining
provisions or portions shall remain in full force and effect.
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS LICENSE AGREEMENT AND THAT
YOU UNDERSTAND ITS PROVISIONS. YOU AGREE TO BE BOUND BY ITS TERMS AND
CONDITIONS. YOU FURTHER AGREE THAT THIS LICENSE AGREEMENT CONTAINS THE
COMPLETE AND EXCLUSIVE AGREEMENT BETWEEN YOU AND TTEC AND ITS SUPPLIERS AND SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN,
OR ANY OTHER COMMUNICATION RELATING TO THE SUBJECT MATTER OF THIS
LICENSE AGREEMENT.
TOSHIBA TEC Corporation, 6-78, Minami-cho, Mishima-shi, Shizuoka-ken, 411-8520, Japan.
Software License Agreement 3
Before Reading This Manual
Lineup of our manuals
These manuals are provided for the operation of the e-STUDIO165/205 or e-STUDIO167/207/
237. Select and read the manual best suited to your needs. This manual is the Network Admin-
istration Guide for Printing Functions.
Basic functions
Operator’s Manual for Copying Functions (Booklet)
This manual describes the basic operations, mainly copying functions, of
this equipment. It also describes safety precautions to ensure correct and
safe use of this equipment. Be sure to read this before you use the equipment.
Facsimile functions
The Fax Kit GD-1221 (optional) is necessary for using the Fax functions.
Operator’s Manual for Facsimile Function (Booklet)
This manual describes how to use the Fax functions. Various functions
both basic and advanced regarding Fax transmission/reception are available.
Printing functions
The Network Printer Kit GA-1190 (optional) is necessary for using the printing functions.
Quick Start Guide for Printing Functions (Booklet)
This manual gives basic information regarding the printing functions,
such as the GA-1190 accessories, necessary environmental conditions
and outline of network connections as well as troubleshooting. Be sure to
read this before using the printing functions.
Network Administration Guide for Printing Functions (PDF file, This manual)
This manual describes the operation necessary for configuring a network and using the printing functions, such as connecting to a network and setting components.
4 Before Reading This Manual
Setup Guide for Printing Functions (PDF file)
This manual consists of the following two parts.
Control panel: This part describes how to configure the printer-related settings using the
control panel of the equipment.
TopAccess: This part describes how to use the co-packed utility “TopAccess”. The set-
tings and management of the equipment can be done using a Web browser.
Printing Guide (PDF file)
This manual describes the operation necessary for printing data from a computer, such as the
installation of the client software and the use of the printer driver.
Network Fax Guide (PDF file)
This manual describes the operation necessary for sending a Fax from a computer via a network, such as the installation of the client software, use of the N/W-Fax driver and the copacked application software “AddressBook Viewer”.
Scanning functions
The Scanner Upgrade Kit GA-1200 (optional) is necessary for using the scanning functions.
Quick Start Guide for Scanning Functions (PDF file)
This manual gives the basic information regarding the scanning functions, such as the GA1200 accessories, necessary environmental conditions and outline of network connections as
well as troubleshooting. Be sure to read this before using the scanning functions.
Network Administration Guide for Scanning Functions (PDF file)
This manual describes the operation necessary for configuring a network and using the scanning functions, such as connecting to a network and setting components.
Setup Guide for Scanning Functions (PDF file)
This manual consists of the following two parts.
Control panel: This part describes how to configure the scanner-related settings using the
control panel of the equipment.
TopAccess: This part describes how to use the co-packed utility “TopAccess”. The set-
tings and management of the equipment can be done using a Web browser.
Scanning Guide (PDF file)
This manual describes the operation necessary for using the scanning functions, such as the
installation and the use of the TWAIN driver.
To read manuals in the PDF file format
The operator's manual in the PDF (Portable Document Format) can be displayed/printed using
Adobe Reader or Adobe Acrobat Reader. If neither is installed in your computer, download one
of them. This can be done via the website of Adobe Systems Incorporated.
Before Reading This Manual 5
How to read this manual
Symbols in this manual
In this manual, some important items are descried with the symbols shown below. Be sure to
read these items before using this equipment.
Indicates information to which you should pay attention when operating the
equipment.
Describes handy information that is useful to know when operating the equipment.
Pages describing items related to what you are currently doing. See these
pages as required.
Trademarks
y The official name of Windows 98 is Microsoft Windows 98 Operating System.
y The official name of Windows Me is Microsoft Windows Me Operating System.
y The official name of Windows 2000 is Microsoft Windows 2000 Operating System.
y The official name of Windows XP is Microsoft Windows XP Operating System.
y The official name of Windows Server 2003 is Microsoft Windows Server 2003 Operating
System.
y The official name of Windows Vista is Microsoft Windows Vista Operating System.
y Microsoft, Windows, Windows NT, and the brand names and product names of other
Microsoft products are trademarks of Microsoft Corporation in the US and other countries.
y Apple, AppleTalk, Macintosh, Mac, Mac OS, Safari, TrueType, and LaserWriter are trade-
marks of Apple Inc. in the US and other countries.
y PostScript is a trademark of Adobe Systems Incorporated.
y Mozilla, Firefox and Firefox logo are trademarks or registered trademarks of Mozilla Founda-
tion in the U.S. and other countries.
y Netscape is a trademark of Netscape Communications Corporation.
y IBM, AT and AIX are trademarks of International Business Machines Corporation.
y NOVELL, NetWare, and NDS are trademarks of Novell, Inc.
y TopAccess is a trademark of Toshiba Tec Corporation.
y Other company names and product names in this manual are the trademarks of their respec-
tive companies.
©2007, 2008 TOSHIBA TEC CORPORATION All rights reserved
This manual is protected by copyright laws. No part of this manual shall be duplicated or reproduced without the permission of TOSHIBA TEC CORPORATION. TOSHIBA TEC CORPORATION shall not be liable in terms of granting patents for any use of information contained in this
manual by third parties.
6 Before Reading This Manual
CONTENTS
Preface...........................................................................................................1
Software License Agreement ...................................................................... 2
Before Reading This Manual ....................................................................... 4
Chapter 1 EASY SETUP FLOW
Overview for Network Configuration ........................................................ 10
Connecting to the local area network over TCP/IP.................................. 11
Connecting to the local area network over IPX/SPX ............................... 11
Connecting to the local area network over AppleTalk network................ 12
Connecting to the Internet .......................................................................12
Setup Flow for Printing Features .............................................................. 13
Setup flow for Windows printing .............................................................. 13
Setup flow for Novell printing (Windows).................................................18
Setup flow for Macintosh printing ............................................................ 20
Setup flow for UNIX printing ....................................................................26
Setup Flow for Fax Features .....................................................................29
Setup flow for network-fax transmission.................................................. 29
Chapter 2 SETTING UP NETWORK SERVER
About Network Server Setup..................................................................... 32
Setting up Windows Print Server.............................................................. 33
Configuring the Windows print server......................................................33
Setting up NetWare Print Server ............................................................... 35
Setting up the NetWare in NDS mode..................................................... 35
Setting up the NetWare in NDPS mode .................................................. 36
Setting up the NetWare in iPrint mode ....................................................41
Chapter 3 TROUBLESHOOTING
Troubleshooting Overview ........................................................................44
Network Setting Checklists ....................................................................... 45
Equipment Detection and Printing Check................................................ 50
Cannot detect this equipment -1.............................................................. 50
Cannot detect this equipment -2.............................................................. 51
Cannot ping this equipment..................................................................... 53
Cannot print from client computer ...........................................................54
Cannot print data to this equipment......................................................... 55
INDEX ......................................................................................................................................... 57
CONTENTS 7
8 CONTENTS
1.EASY SETUP FLOW
This section describes the setup flow for enabling the e-STUDIO network features.
Overview for Network Configuration ....................................................................10
Connecting to the local area network over TCP/IP ...........................................................................11
Connecting to the local area network over IPX/SPX......................................................................... 11
Connecting to the local area network over AppleTalk network..........................................................12
Setup Flow for Printing Features ..........................................................................13
Setup flow for Windows printing........................................................................................................13
Setup flow for Novell printing (Windows) ..........................................................................................18
Setup flow for Macintosh printing ......................................................................................................20
Setup flow for UNIX printing..............................................................................................................26
Setup Flow for Fax Features..................................................................................29
Setup flow for network-fax transmission ...........................................................................................29
1 EASY SETUP FLOW
Overview for Network Configuration
This equipment supports network printing. To enable network printing, an administrator has to
assign the proper network configuration to client computers, servers, and this equipment.
y This chapter describes the setup flow for network features.
y For printing using the USB port of this equipment, see the Quick Start Guide for Printing
Functions.
Following diagram illustrates the common network configurations for this equipment.
USB Connection
* USB printing is not supported by
Macintosh.
TCP/IP or IPX/SPX Local Area Network
Windows Me
Windows 2000
Windows XP
Windows Server 2003
Windows Vista
Windows Me
Windows NT 4.0
Windows 2000
Windows XP
Windows Server 2003
Windows Vista
UNIX
AppleTalk or TCP/IP Local Area Network
DNS Server
Email Server
Windows Print Server
NetWare Print Server
Windows 98
Windows Me
Windows NT 4.0
Windows 2000
Windows XP
Windows Server 2003
Windows Vista
Mac OS 8.6
Mac OS 9.x
Mac OS X
Internet
10 Overview for Network Configuration
Connecting to the local area network over TCP/IP
When this equipment is connected to the local area network over TCP/IP with Windows computers, UNIX workstations, and NetWare servers, the following features are available:
Printing Features
y Raw TCP or LPR printing in the peer-to-peer connection from Windows computers
P.14 “Setup flow for Raw TCP or LPR printing (Windows)”
y IPP printing in the peer-to-peer connection from Windows computers
P.15 “Setup flow for IPP printing (Windows)”
y SMB printing through the Windows print server from Windows computers
P.17 “Setup flow for printing via Windows print server”
y Novell printing through the NetWare print server from Windows computers
P.18 “Setup flow for Novell printing (Windows)”
y LPR Printing in the TCP/IP network from Macintosh computers
P.22 “Setup flow for LPR printing (Macintosh)”
y IPP printing in the TCP/IP network from Macintosh computers
P.23 “Setup flow for IPP printing (Macintosh)”
y Bonjour printing in the TCP/IP network from Macintosh computers
P.25 “Setup flow for Bonjour printing (Macintosh)”
y IPP printing in the TCP/IP network from UNIX workstation
P.27 “Setup flow for IPP printing (UNIX)”
Connecting to the local area network over IPX/SPX
When this equipment is connected to the local area network over IPX/SPX with Windows computers and NetWare servers, the following features are available:
Printing Features
y Novell Printing through the NetWare Print Server from Windows computers
P.18 “Setup flow for Novell printing (Windows)”
Overview for Network Configuration 11
1 EASY SETUP FLOW
Connecting to the local area network over AppleTalk network
When this equipment is connected to the local area network over AppleTalk with Macintosh
computers, the following features are available:
Printing Features
y AppleTalk Printing in the AppleTalk network from Macintosh computers
P.21 “Setup flow for AppleTalk printing (Macintosh)”
Connecting to the Internet
When this equipment is connected to the local area network where the Internet access is
enabled with DNS server, the following features are available:
Printing Features
y IPP printing in the Internet connection from Windows computers
P.15 “Setup flow for IPP printing (Windows)”
y IPP printing in the Internet connection from Macintosh computers
P.23 “Setup flow for IPP printing (Macintosh)”
y IPP printing in the Internet connection from UNIX workstation
P.27 “Setup flow for IPP printing (UNIX)”
Fax Features
y Sending fax using the Network Fax Driver from Windows computers
P.29 “Setup flow for network-fax transmission”
The Network Fax Driver can be operated only when the Fax Kit (optional) and the External Keyboard (optional) are installed in this equipment.
12 Overview for Network Configuration
Setup Flow for Printing Features
This section describes the minimum setup flow to configure this equipment for printing.
Setup flow for Windows printing
This equipment supports Raw TCP printing, LPR printing, IPP printing, and Novell printing for
Windows computers. The configurations required are different for each printing system.
If you are not sure which printing system you will use, choose the proper printing system according to operating systems of client computers in your network:
y For Windows Me — IPP Printing
y For Windows NT 4.0 — LPR Printing
y For Windows 2000, Windows XP, Windows Server 2003, Windows Vista — Raw TCP or LPR
Printing
System requirements
Windows printing applies to the following Windows computers.
y Display resolution
1024 x 768 dots or more
y Display color
High Color (16bit) or higher is recommended
y CPU
Pentium 133 MHz minimum (Pentium 266 MHz or faster recommended)
y Memory
64MB for Windows 98
96MB for Windows Me and Windows NT 4.0
128MB for Windows 2000/XP/Server 2003
512MB for Windows Vista
The applicable computers depend on the printing systems:
y Raw TCP or LPR printing
Windows NT 4.0 Service Pack 6a (LPR printing only)
Windows 2000 Service Pack 4
Windows XP Service Pack 1 / Service Pack 2
Windows Server 2003 Service Pack 1 or later
Windows Vista Service Pack 1
y IPP printing
Windows Me
Windows 2000 Service Pack 4
Windows XP Service Pack 1 / Service Pack 2
Windows Server 2003 Service Pack 1 or later
Windows Vista Service Pack 1
Printing can be performed via a Windows/NetWare print server on Windows 98. Only when
the IPP client "wpnpins.exe" provided by Microsoft Corporation has already been installed,
can you use the IPP printing system after installing a driver by following the same procedure
as that of Windows Me.
Setup Flow for Printing Features 13
1 EASY SETUP FLOW
Setup flow for Raw TCP or LPR printing (Windows)
This equipment can be used with LPR printing connection for Windows NT 4.0 and with Raw
TCP or LPR printing connection for Windows 2000, Windows XP, Windows Server 2003 and
Windows Vista. The Raw TCP printing connection is recommended for Windows 2000, Windows
XP, Windows Server 2003 and Windows Vista.
Setup procedure
Connecting over TCP/IP Network
Setting up the Raw TCP
or LPR printer connection
Windows NT 4.0
Windows 2000
Windows XP
Windows Server 2003
Windows Vista
* Only LPR printing for Windows NT 4.0
Set up the TCP/IP and the HTTP Network Service to enable TopAc-
1
cess.
You should set the TCP/IP and HTTP Network Service from the control panel the first
time you use it, to make TopAccess available.
y Setup Guide for Printing Functions
5 CONFIGURING NETWORKS (EQUIPMENT)
TCP/IP Configuration
HTTP Configuration
10 TopAccess ADMINISTRATION TAB PAGE - SETUP MENU (Printing Function)
Setting up Network Settings (Printing Function)
Setting up the TCP/IP
Setting up the HTTP network service
Set up the Raw TCP if required.
2
If users use Windows 2000, Windows XP, Windows Server 2003, or Windows Vista for
printing, enable the Raw TCP print service. It is recommended to use Raw TCP printing
rather than LPR printing.
y Setup Guide for Printing Functions
10 TopAccess ADMINISTRATION TAB PAGE - SETUP MENU (Printing Function)
Setting up Print Service Settings (Printing Function)
Setting up the Raw TCP print
Set up the LPD Print Service.
3
If any users use Windows NT 4.0, enable the LPD print service.
y Setup Guide for Printing Functions
10 TopAccess ADMINISTRATION TAB PAGE - SETUP MENU (Printing Function)
Setting up Print Service Settings (Printing Function)
Setting up the LPD print
14 Setup Flow for Printing Features
Install the Client Software for Raw TCP or LPR printing.
4
y Printing Guide
2 INSTALLING CLIENT SOFTWARE
Installing Client Software for Windows
Installing client software for Raw TCP/LPR printing
Setup flow for IPP printing (Windows)
Connecting over Internet
Windows Me
Windows 2000
Windows XP
Windows Server 2003
Setting up the IPP
printer connection
This equipment can be used with the IPP printer connection for Windows Me, Windows 2000,
Windows XP, Windows Server 2003, and Windows Vista in a TCP/IP network. Even though IPP
printing can be used in a local area network, this method is commonly used to print over the
Internet. If you allow IPP printing through the Internet, you must configure the DNS server to
enable users to access this equipment over the Internet using the HTTP protocol. This is useful
when users want to print to this equipment from outside the local area network.
Windows Vista
Only when the IPP client "wpnpins.exe" provided by Microsoft Corporation has already been
installed, can you use the IPP printing system in Windows 98 after installing a driver by following
the same procedure as that of Windows Me.
Setup procedure
Set up the TCP/IP and the HTTP Network Service to enable TopAc-
1
cess.
You should set the TCP/IP and HTTP Network Service from the control panel the first
time you use it, to make TopAccess available.
y Setup Guide for Printing Functions
5 CONFIGURING NETWORKS (EQUIPMENT)
TCP/IP Configuration
HTTP Configuration
10 TopAccess ADMINISTRATION TAB PAGE - SETUP MENU (Printing Function)
Setting up Network Settings (Printing Function)
Setting up the TCP/IP
Setting up the HTTP network service
Setup Flow for Printing Features 15
1 EASY SETUP FLOW
Set up the DNS Session to be available the services that use the
2
DNS name with a DNS server.
The DNS Session should be configured when this equipment accesses the services,
servers, and client computers using the DNS names instead of IP addresses.
y Setup Guide for Printing Functions
10 TopAccess ADMINISTRATION TAB PAGE - SETUP MENU (Printing Function)
Set up the DDNS Session if required.
3
If the DNS server supports the dynamic DNS service, please configure the DDNS
Session to enable the dynamic DNS service.
y Setup Guide for Printing Functions
10 TopAccess ADMINISTRATION TAB PAGE - SETUP MENU (Printing Function)
Set up the IPP Print Service.
4
y Setup Guide for Printing Functions
10 TopAccess ADMINISTRATION TAB PAGE - SETUP MENU (Printing Function)
Setting up Network Settings (Printing Function)
Setting up the DNS session
Setting up Network Settings (Printing Function)
Setting up the DDNS session
Setting up Print Service Settings (Printing Function)
Setting up the IPP print
Install the Client Software for IPP printing.
5
y Printing Guide
2 INSTALLING CLIENT SOFTWARE
Installing Client Software for Windows
Installing client software for IPP printing
16 Setup Flow for Printing Features
Setup flow for printing via Windows print server
Connecting to Print Server Type of Microsoft Network
Windows NT 4.0
Windows 2000
Windows XP
Windows Server 2003
Setting up the Raw TCP
or LPR connection
Windows 98
Windows Me
Windows NT 4.0
Windows 2000
Windows XP
Windows Server 2003
Windows Vista
When you want to print and manage all print jobs via a print server without sending them directly
from a client computer to this equipment, set up the Windows print server environment. The
administrator sets up a shared printer in a print server by following the setting procedure for LPR
printing in Windows NT 4.0 or Raw TCP printing/LPR printing in Windows 2000, Windows XP,
Windows Server 2003 and Windows Vista. This enables users to specify a shared printer set to
the print server and perform printing from a client computer.
Windows Vista
Setting up the SMB
printer connection
Setup procedure
Set up this equipment for Raw TCP or LPR printing.
1
Please see the setup flow for Raw TCP or LPR printing.
P.14 “Setup flow for Raw TCP or LPR printing (Windows)”
When installing the printer driver in the server to set up the sharing printer, install the
printer driver by the Add Printer Wizard. Do not install the printer driver using the installer.
Set up the Windows print server.
2
P.33 “Setting up Windows Print Server”
Install the Client Software for SMB printing via the Windows print
3
server.
Users can install the printer drivers for Windows Print Server network from the queue
created in the Windows print server. This installation method is common for Windows
print sharing. Please refer to the Windows documentation for information about sharing
printers.
Setup Flow for Printing Features 17
1 EASY SETUP FLOW
Setup flow for Novell printing (Windows)
This equipment supports Novell printing for Windows computers.
System requirements
Novell printing applies the following NetWare server and client computers:
NetWare: NetWare 5.1/6.0/6.5 NDS mode (over IPX/SPX only)
NetWare 5.1/6.0/6.5 NDPS mode
NetWare 6.0/6.5 iPrint mode
Client OS: Windows 98 (Windows 98 Second Edition Recommended)
Windows Me
Windows NT 4.0 Service Pack 6a
Windows 2000 Service Pack 4
Windows XP Service Pack 1/Service Pack 2
Windows Server 2003 Service Pack 1 or later
Connecting with a NetWare Environment over TCP/IP or IPX/SPX Network
NetWare 5.1
NetWare 6.0
NetWare 6.5
Setting up the Novell
printer connection
Setting up the SMB
printer connection
to Novell print queue
Windows 98
Windows Me
Windows NT 4.0
Windows 2000
Windows Server 2003
When you want to manage the print jobs in the NetWare print server instead of directly printing
to this equipment, an administrator must configure the NetWare print servers and this equipment.
This equipment supports the PSERVER in the NetWare 5.1/6.0/6.5 NDS/NDPS mode, and NetWare 6.0/6.5 NDS/NDPS mode.
Windows XP
18 Setup Flow for Printing Features
This equipment also supports the Novell iPrint that is available for NetWare 6.0/6.5. Using Novell
iPrint, users can download and install the printer driver from the NetWare server using iPrint Client.
Connecting with a Novell iPrint Environment over TCP/IP Network
NetWare 6.0
NetWare 6.5
Setting up the Novell
iPrint connection
Setting up the iPrint
printer connection
using iPrint Client
Windows 98
Windows Me
Windows NT 4.0
Windows 2000
Windows Server 2003
Windows XP
Setup procedure
Set up the NetWare print server.
1
P.35 “Setting up NetWare Print Server”
Set up the TCP/IP and the HTTP Network Service to enable TopAc-
2
cess.
You should set the TCP/IP and HTTP Network Service from the control panel the first
time you use it, to make TopAccess available.
y Setup Guide for Printing Functions
5 CONFIGURING NETWORKS (EQUIPMENT)
TCP/IP Configuration
HTTP Configuration
10 TopAccess ADMINISTRATION TAB PAGE - SETUP MENU (Printing Function)
Setting up Network Settings (Printing Function)
Setting up the TCP/IP
Setting up the HTTP network service
Set up the IPX/SPX if this equipment is used in the IPX/SPX net-
3
work.
y Setup Guide for Printing Functions
5 CONFIGURING NETWORKS (EQUIPMENT)
IPX/SPX Configuration
10 TopAccess ADMINISTRATION TAB PAGE - SETUP MENU (Printing Function)
Setting up Network Settings (Printing Function)
Setting up the IPX/SPX
Setup Flow for Printing Features 19
1 EASY SETUP FLOW
Set up the NetWare Session.
4
y Setup Guide for Printing Functions
10 TopAccess ADMINISTRATION TAB PAGE - SETUP MENU (Printing Function)
Setting up Network Settings (Printing Function)
Setting up the NetWare session
Set up the NetWare Print Service.
5
y Setup Guide for Printing Functions
10 TopAccess ADMINISTRATION TAB PAGE - SETUP MENU (Printing Function)
Setting up Print Service Settings (Printing Function)
Setting up the NetWare print
Install the Client Software for Novell printing.
6
y Printing Guide
2 INSTALLING CLIENT SOFTWARE
Installing Client Software for Windows
Installing client software for Novell printing
Installing client software for Novell iPrint
Setup flow for Macintosh printing
This equipment supports AppleTalk printing, LPR printing, IPP printing, and Bonjour printing
(Mac OS X 10.4.x) for Macintosh computers. The configurations required are different for each
printing system.
System requirements
Macintosh printing applies the following Mac OS computers and environments:
Display Resolution: 1024 x 768 dots or more
OS: Mac OS 8.6 to 9.x, Mac OS X 10.1 (Classic), Mac OS X 10.2 (Classic)
Mac OS X 10.2.4 to Mac OS X 10.4.x
Protocol: TCP/IP, AppleTalk (Ethernet), or Bonjour (Mac OS X 10.4.x)
Printer Driver: LaserWriter 8 printer driver version 8.6.5 or later
(not required for Mac OS X 10.2.4 to Mac OS X 10.4.x)
Macintosh printing from Mac OS X 10.2 and its earlier versions of Mac OS X is supported only in
Classic mode using the PPD file for Mac OS 8.6 to 9.x. This equipment also provides the PPD
file for Mac OS X 10.2.4 to Mac OS X 10.4.x.
20 Setup Flow for Printing Features
Setup flow for AppleTalk printing (Macintosh)
Connecting over AppleTalk Network
Mac OS 8.6
Mac OS 9.x
Mac OS X
Setting up the AppleTalk
printer connection
This equipment can be used with the AppleTalk printer connection when the Macintosh computers and the equipment are connected over the AppleTalk network.
Setup procedure
Set up the AppleTalk.
1
Please see the Setup Guide for Printing Functions to configure AppleTalk from the
operation panel or TopAccess.
y Setup Guide for Printing Functions
5 CONFIGURING NETWORKS (EQUIPMENT)
AppleTalk Configuration
10 TopAccess ADMINISTRATION TAB PAGE - SETUP MENU (Printing Function)
Setting up Network Settings (Printing Function)
Setting up the AppleTalk
Install the Macintosh PPD file.
2
y Printing Guide
2 INSTALLING CLIENT SOFTWARE
Installing Client Software for Macintosh
Setup Flow for Printing Features 21
1 EASY SETUP FLOW
Setup flow for LPR printing (Macintosh)
This equipment can be used with the LPR printer connection when the Macintosh computers
and the equipment are connected over the TCP/IP network.
Setup procedure
Set up the TCP/IP and the HTTP Network Service to enable
1
TopAccess.
You should set the TCP/IP and HTTP Network Service from the control panel the first
time you use it, to make TopAccess available.
y Setup Guide for Printing Functions
5 CONFIGURING NETWORKS (EQUIPMENT)
10 TopAccess ADMINISTRATION TAB PAGE - SETUP MENU (Printing Function)
Connecting over TCP/IP Network
Mac OS 8.6
Mac OS 9.x
Mac OS X
Setting up the LPR printer
connection
TCP/IP Configuration
HTTP Configuration
Setting up Network Settings (Printing Function)
Setting up the TCP/IP
Setting up the HTTP network service
Set up the LPD Print Service.
2
y Setup Guide for Printing Functions
10 TopAccess ADMINISTRATION TAB PAGE - SETUP MENU (Printing Function)
Setting up Print Service Settings (Printing Function)
Setting up the LPD print
Install the Macintosh PPD file.
3
y Printing Guide
2 INSTALLING CLIENT SOFTWARE
Installing Client Software for Macintosh
22 Setup Flow for Printing Features
Setup flow for IPP printing (Macintosh)
Connecting over Internet
Mac OS X
Setting up the IPP
printer connection
This equipment can be used with the IPP printer connection for Mac OS X in a TCP/IP network.
Even though IPP printing can be used in a local area network, this method is commonly used to
print over the Internet. If you allow IPP printing through the Internet, you must configure the DNS
server to enable users to access this equipment over the Internet using the HTTP protocol. This
is useful when users want to print to this equipment from outside the local area network.
IPP printing for Macintosh is available only for Mac OS X 10.2.4 to 10.4.x.
Setup procedure
Set up the TCP/IP and the HTTP Network Service to enable TopAc-
1
cess.
You should set the TCP/IP and HTTP Network Service from the control panel the first
time you use it, to make TopAccess available.
y Setup Guide for Printing Functions
5 CONFIGURING NETWORKS (EQUIPMENT)
TCP/IP Configuration
HTTP Configuration
10 TopAccess ADMINISTRATION TAB PAGE - SETUP MENU (Printing Function)
Setting up Network Settings (Printing Function)
Setting up the TCP/IP
Setting up the HTTP network service
Set up the DNS Session to be available the services that use the
2
DNS name with a DNS server.
The DNS Session should be configured when this equipment accesses the services,
servers, and client computers using the DNS names instead of IP addresses.
y Setup Guide for Printing Functions
10 TopAccess ADMINISTRATION TAB PAGE - SETUP MENU (Printing Function)
Setting up Network Settings (Printing Function)
Setting up the DNS session
Setup Flow for Printing Features 23
1 EASY SETUP FLOW
Set up the DDNS Session if required.
3
If the DNS server supports the dynamic DNS service, please configure the DDNS
Session to enable the dynamic DNS service.
y Setup Guide for Printing Functions
10 TopAccess ADMINISTRATION TAB PAGE - SETUP MENU (Printing Function)
Set up the IPP Print Service.
4
y Setup Guide for Printing Functions
10 TopAccess ADMINISTRATION TAB PAGE - SETUP MENU (Printing Function)
Install the Macintosh PPD file.
5
y Printing Guide
2 INSTALLING CLIENT SOFTWARE
Setting up Network Settings (Printing Function)
Setting up the DDNS session
Setting up Print Service Settings (Printing Function)
Setting up the IPP print
Installing Client Software for Macintosh
24 Setup Flow for Printing Features
Setup flow for Bonjour printing (Macintosh)
Connecting over TCP/IP Network
Mac OS X
Setting up the Bonjour
printer connection
This equipment can be used with the Bonjour printer connection when the Macintosh computers
of OS X and the equipment are connected over a TCP/IP network.
Setup procedure
Set up the TCP/IP and the HTTP Network Service to enable TopAc-
1
cess.
You should set the TCP/IP and HTTP Network Service from the control panel the first
time you use it, to make TopAccess available.
y Setup Guide for Printing Functions
5 CONFIGURING NETWORKS (EQUIPMENT)
TCP/IP Configuration
HTTP Configuration
10 TopAccess ADMINISTRATION TAB PAGE - SETUP MENU (Printing Function)
Setting up Network Settings (Printing Function)
Setting up the TCP/IP
Setting up the HTTP network service
Set up the Bonjour.
2
y Setup Guide for Printing Functions
10 TopAccess ADMINISTRATION TAB PAGE - SETUP MENU (Printing Function)
Setting up Network Settings (Printing Function)
Setting up the Bonjour
Install the Macintosh PPD file.
3
y Printing Guide
2 INSTALLING CLIENT SOFTWARE
Installing Client Software for Macintosh
Setup Flow for Printing Features 25
1 EASY SETUP FLOW
Setup flow for UNIX printing
This equipment supports IPP printing for Linux OS, for example, using the CUPS.
System requirements
Operating systems that support CUPS.
Setup flow for LPR printing (UNIX)
Connecting over TCP/IP Network
Setting up the LPR
printer connection
using CUPS
UNIX
This equipment can be used with the LPR printer connection when the UNIX workstations computers and the equipment are connected over the TCP/IP network.
Setup procedure
Set up the TCP/IP and the HTTP Network Service to enable TopAc-
1
cess.
You should set the TCP/IP and HTTP Network Service from the control panel the first
time you use it, to make TopAccess available.
y Setup Guide for Printing Functions
5 CONFIGURING NETWORKS (EQUIPMENT)
TCP/IP Configuration
HTTP Configuration
10 TopAccess ADMINISTRATION TAB PAGE - SETUP MENU (Printing Function)
Setting up Network Settings (Printing Function)
Setting up the TCP/IP
Setting up the HTTP network service
Set up the LPD Print Service.
2
y Setup Guide for Printing Functions
10 TopAccess ADMINISTRATION TAB PAGE - SETUP MENU (Printing Function)
Setting up Print Service Settings (Printing Function)
Setting up the LPD print
Install the CUPS for UNIX printing.
3
y Printing Guide
2 INSTALLING CLIENT SOFTWARE
Installing Client Software for UNIX
26 Setup Flow for Printing Features
Setup flow for IPP printing (UNIX)
Connecting over Internet
UNIX
Setting up the IPP
printer connection
using CUPS
This equipment can be used with the IPP printer connection for UNIX workstation in a TCP/IP
network using CUPS. Even though IPP printing can be used in a local area network, this method
is commonly used to print over the Internet. If you allow IPP printing through the Internet, you
must configure the DNS server to enable users to access this equipment over the Internet using
the HTTP protocol. This is useful when users want to print to this equipment from outside the
local area network.
Setup procedure
Set up the TCP/IP and the HTTP Network Service to enable
1
TopAccess.
You should set the TCP/IP and HTTP Network Service from the control panel the first
time you use it, to make TopAccess available.
y Setup Guide for Printing Functions
5 CONFIGURING NETWORKS (EQUIPMENT)
TCP/IP Configuration
HTTP Configuration
10 TopAccess ADMINISTRATION TAB PAGE - SETUP MENU (Printing Function)
Setting up Network Settings (Printing Function)
Setting up the TCP/IP
Setting up the HTTP network service
Set up the DNS Session to be available the services that use the
2
DNS name with a DNS server.
The DNS Session should be configured when this equipment accesses the services,
servers, and client computers using the DNS names instead of IP addresses.
y Setup Guide for Printing Functions
10 TopAccess ADMINISTRATION TAB PAGE - SETUP MENU (Printing Function)
Setting up Network Settings (Printing Function)
Setting up the DNS session
Set up the DDNS Session if required.
3
If the DNS server supports the dynamic DNS service, please configure the DDNS
Session to enable the dynamic DNS service.
y Setup Guide for Printing Functions
10 TopAccess ADMINISTRATION TAB PAGE - SETUP MENU (Printing Function)
Setting up Network Settings (Printing Function)
Setting up the DDNS session
Setup Flow for Printing Features 27
1 EASY SETUP FLOW
Set up the IPP Print Service.
4
y Setup Guide for Printing Functions
10 TopAccess ADMINISTRATION TAB PAGE - SETUP MENU (Printing Function)
Install the CUPS for UNIX printing.
5
y Printing Guide
2 INSTALLING CLIENT SOFTWARE
Setting up Print Service Settings (Printing Function)
Setting up the IPP print
Installing Client Software for UNIX
28 Setup Flow for Printing Features
Setup Flow for Fax Features
This section describes the minimum setup flow to configure this equipment for Fax features.
Setup flow for network-fax transmission
The fax transmission using the Network Fax Driver is available only when the Network Printer Kit
(optional) is installed in addition to the Fax Kit (optional) and the External Keyboard (optional).
Connecting over TCP/IP Network or Internet
Windows 98
Windows Me
Windows NT 4.0
Windows 2000
Windows XP
Windows Server 2003
Windows Vista
Printing a document
using Network Fax Driver
Send a document as
fax document via
Public Switched Telephone
network
G3 Facsimile
Using the Network Fax Driver, users can send a document to this equipment as a print job. The
equipment then sends the job to the fax numbers specified by the user through the Public
Switched Telephone Network.
To send a fax through the Public Switched Telephone Network, users must configure the equipment accordingly.
System requirements
The Network Fax Driver is available for following computers:
y Display resolution
1024 x 768 dots or more
y Display color
High Color (16bit) or higher is recommended
y CPU
Pentium 133 MHz minimum (Pentium 266 MHz or faster recommended)
y Memory
64MB for Windows 98
96MB for Windows Me and Windows NT 4.0
128MB for Windows 2000/XP/Server 2003
512MB for Windows Vista
y OS
Windows 98 (Windows 98 Second Edition Recommended)
Windows Me
Windows NT 4.0 Service Pack 6a
Windows 2000 Service Pack 4
Windows XP Service Pack 1 / Service Pack 2
Windows Server 2003 Service Pack 1 or later
Windows Vista
Setup Flow for Fax Features 29
1 EASY SETUP FLOW
Setup Procedure
Set up the Fax Settings.
1
Set the Fax device settings to enable the facsimile transmission from this equipment.
y Operator's Manual for Facsimile Function
5 ENTERING & SETTING ITEMS
y Setup Guide for Printing Functions
10 TopAccess ADMINISTRATION TAB PAGE - SETUP MENU (Printing Function)
Install the Client Software for Network Fax.
2
y Network Fax Guide
2 INSTALLING CLIENT SOFTWARE
Default Settings for Fax Function
Registering the Terminal ID
Setting up Fax Settings
Setting up the Fax settings
Installing Network Fax Software
30 Setup Flow for Fax Features
2.SETTING UP NETWORK SERVER
This section describes the instructions on how to set up the network servers.
About Network Server Setup .................................................................................32
Setting up Windows Print Server ..........................................................................33
Configuring the Windows print server ...............................................................................................33
Setting up NetWare Print Server............................................................................35
Setting up the NetWare in NDS mode ..............................................................................................35
Setting up the NetWare in NDPS mode............................................................................................36
Setting up the NetWare in iPrint mode..............................................................................................41
2 SETTING UP NETWORK SERVER
About Network Server Setup
This chapter describes environments that typically include one or more network servers (Novell
NetWare servers and Windows print servers) that will share printing to this equipment. It
describes setting up servers that use IPX/SPX or TCP/IP protocols for communicating with this
equipment. In addition, it includes some guidelines for setting up the DNS server.
32 About Network Server Setup
Setting up Windows Print Server
If a Windows NT 4.0, Windows 2000, Windows XP, Windows Server 2003, and Windows Vista
computer is connected to this equipment using TCP/IP, it can print directly to this equipment. If
the computer shares the printer over the network, it is acting as a print server for Windows client
computers. The client computers print to this equipment by printing to the Windows print server.
Printing can then be monitored and controlled at the Windows print server machine.
The Windows print server can also use AppleTalk protocols for printing to this equipment as an
alternative to TCP/IP.
When creating a printer to share with AppleTalk users, do not “capture” the printer. Capturing the
printer forces all users to print to the server rather than directly to the printer. If you capture the
printer, this equipment print connections will not appear in the Mac OS Chooser.
Configuring the Windows print server
To configure a Windows print server to communicate with this equipment, follow these general
steps. More detail is provided in subsequent sections.
y Load the TCP/IP network protocol on the server and configure it with an IP address, subnet
mask, and gateway.
y Make sure the Microsoft TCP/IP printing service is installed, and that the computer is using
Raw TCP or LPR printing.
y On the Windows print server, install the appropriate printer drivers (if necessary) and share
the printer on the network.
P.33 “Installing the printer drivers as shared printers”
y Configure client computers for printing to the printer shared by the Windows print server.
P.34 “Setting up the client computers”
Installing the printer drivers as shared printers
First, install the Windows printer drivers. The installation instructions in the Printing Guide can
be used for every computer that will print directly and independently to this equipment. However,
if you are an administrator running Windows NT 4.0 Server, Windows NT 4.0 Workstation, Windows 2000 Professional, Windows XP Professional, Windows Server 2003, or Windows Vista,
you can also create a printer and share it with client computers on the network. When a printer is
shared, client computers who are not able or are not given permission to establish an independent network connection to this equipment can print through the server.
If you have not installed the printer files on the Windows print server computer, do so now following the instructions for Raw TCP or LPR printing in the Printing Guide. Then, or if you have
already installed the printer files on the computer you are using as a Windows print server, see
your Windows documentation for information about sharing the printer.
In addition, the printer files for every Windows version can be installed to the shared printer so
that Windows client computers can use the shared printer as a Point and Print printer, which
enables client computers to download the appropriate printer driver from the shared printer.
y When installing the printer driver to Windows NT 4.0 client computers from the Windows NT
4.0 print server, please check the “Always spool RAW datatype” box on the Print Processor
dialog box (displayed by clicking the [Print Processor...] button on the General tab of printer
properties dialog box of the shared printer on the Windows NT 4.0 print server).
y When installing the Windows 2000 PCL printer driver to the Windows 2000 server, you must
clear the “Enable advanced printing features” check box on the Advanced tab of the printer
properties dialog box.
Setting up Windows Print Server 33
2 SETTING UP NETWORK SERVER
Setting up the client computers
Each client computer of a Windows print server is already using a network protocol to communicate with the server. Each client computer can print to this equipment if the printer has been
shared by a Windows print server. In that case the client computer does not have to use the
same network protocol to connect to the Windows print server as the server uses to communicate with the equipment.
To set up printing on client computers, connect to the print server and select the shared printer.
Right-click the printer and select [Open]. When prompted, click [Yes] to have Windows set up
the printer.
After client computers have selected the printer, they can choose it from the Print Setup, Page
Setup, or Print dialog box of their application. Client computers can change printing options for
their own job, but printer properties are grayed and not available for changing. When a client
computer prints a document, the job is transmitted to the Windows print server, and from there to
this equipment.
The job is listed in the Print Manager on the client computer, and the administrator can track it in
the Print Manager on the Windows print server.
34 Setting up Windows Print Server
Setting up NetWare Print Server
This equipment supports the following Novell printing services:
y NetWare 5.1 / 6.0 / 6.5 NDS mode (over IPX/SPX only)
y NetWare 5.1 / 6.0 / 6.5 NDPS mode
y NetWare 6.0 / 6.5 iPrint mode
This chapter provides an overview of how to set up this equipment as a Novell Network Printer,
Print Server, or NDPS Printer Agent. For more detailed information, refer to your Novell documentation.
Setting up the NetWare in NDS mode
The following explains how to set up a NetWare file server with NDS so that network users can
print to this equipment from their computers, and this equipment can obtain print jobs from the
NetWare server. More detail is provided in your NetWare documentation.
Setting up the NDS with NetWare Administrator
In NetWare Administrator, select the container object to create the
1
printer and click the [Object] menu and select [Create].
The New Object dialog box appears.
In the Class of new object list, select “Print Queue” and click [OK].
2
The Create Print Queue dialog box appears.
Select “Directory Service Queue” and enter the name of the print
3
queue in the Print Queue name field.
Click the browse button at the next to the Print Queue Volume field.
4
The Select Object dialog box appears.
Select the volume to create a print queue and click [OK].
5
Click [Create].
6
The print queue is created.
Click the [Object] menu and select [Create].
7
The New Object dialog box appears.
In the Class of new object list, select “Printer” and click [OK].
8
The Create Printer dialog box appears.
Enter the printer name, check the “Define additional properties”
9
option and click [Create].
Display the Assignments window and click [Add].
10
The Select Object dialog box appears.
Select a created queue and click [OK].
11
Display the Configuration window, select “Other/Unknown” at the
12
Printer Type drop down box and click [OK].
The printer is created.
Click the [Object] menu and select [Create].
13
The New Object dialog box appears.
Setting up NetWare Print Server 35
2 SETTING UP NETWORK SERVER
In the Class of new object list, select “Print Server” and click [OK].
14
The Create Print Server dialog box appears.
Enter the print server name, check the “Define additional proper-
15
ties” option and click [Create].
The print server name must be “MFP_[NIC Serial Number]”. You can find the Unit Serial
Number of the equipment on the NIC Configuration list that can be printed from the
control panel.
Display the Assignments window and click [Add].
16
The Select Object dialog box appears.
Select a created printer and click [OK].
17
Click [OK] to close Assignments window for the print server.
18
The print server is created.
Setting up the NetWare in NDPS mode
This equipment supports printing over NetWare 5.1 / 6.0 / 6.5 networks running either the TCP/
IP protocols or the IPX protocol. For pure IP printing, this equipment takes advantage of features
in NDPS (Novell Distributed Print Services).
An administrator can use either Novell Printer Gateway or TOSHIBA NDPS Gateway to set up
the NetWare server in NDPS mode.
P.36 “Setting up NDPS using Novell printer gateway”
Setting up a NetWare environment correctly requires the presence and active cooperation of the
Novell network administrator. You must have administrator privileges on the network to create
new NDPS objects.
Setting up NDPS using Novell printer gateway
NDPS is not like the earlier queue-based versions of NetWare printing. Instead, you use an
NDPS Manager and a Printer Agent, which control the tasks previously handled by a print
queue, print server, and spooler. You can also make the printer driver available for clients to
download from Windows client computers.
Before configuring the NetWare file server in NDPS mode, please confirm followings:
y For NetWare 5.1, the Support Pack 7 and Novell Gateway version 2.1.6 or later with
ndps3sp2c are installed.
y For NetWare 6.5, the Support Pack 2 and Novell Gateway version 3.00 or later with
ndps3sp2c are installed.
y Make sure you have a valid IP address for this equipment and for any computers that will
print to it.
y In the equipment setup, enable TCP/IP and enter the IP address, Subnet mask, and Gate-
way address for this equipment.
36 Setting up NetWare Print Server
Setting up the NDPS with NetWare Administrator
In NetWare Administrator, select the container object to create the
1
printer and click the [Object] menu and select [Create].
The New Object dialog box appears.
Select “NDPS Broker” and click [OK].
2
The Create NDPS Broker Object dialog box appears.
If the NetWare file server has been installed as supporting the NDPS service, the NDPS
Broker is created as default. In this case, you can use the default NDPS Broker.
Specify the “NDPS Broker Name” and “RMS Volume” options, and
3
click [Create].
The NDPS Broker is created.
Click the [Object] menu and select [Create].
4
The New Object dialog box appears.
Select “NDPS Manager” and click [OK].
5
The Create NDPS Manager Object dialog box appears.
Specify the “NDPS Manager Name”, “Resident Server”, and “Data-
6
base Volume” option, and click [Create].
The NDPS Manager is created.
After creating the NDPS Broker and NDPS Manager, please load the
7
NDPS Broker and NDPS Manager by entering the following commands in the Console screen of the NetWare server.
load broker [Created NDPS Broker Name]
load NDPSM [Created NDPS Manager Name]
Double-click the NDPS Broker object that you created.
8
The NDPS Broker dialog box appears.
Click [Resource Management (RMS)].
9
Click [Add Resources...].
10
The Manage Resources dialog box appears.
If the [Add Resources...] button is disabled, make sure that the broker is loaded. This button will be enabled only when the broker is loaded.
Select the applicable OS icon in the “Resource Types” list, and
11
click [Add...].
The Add Resources dialog box appears.
Setting up NetWare Print Server 37
2 SETTING UP NETWORK SERVER
Click [Browse].
12
The Select Printer Driver dialog box appears.
The [Browse] button may not be available according to the Support Pack version. If the
[Browse] button is disabled, specify "/DISABLETLSMGR" option when starting the
nwadmin32.exe.
Insert the Client Utilities CD-ROM into the CD-ROM drive.
13
When inserting the Client Utilities CD-ROM, the installer may automatically start. Click
[Cancel] to exit the installer and continue the operation.
Locate the directory where the printer driver for your Windows ver-
14
sion is located, select the INF file.
y When you want to install the PCL6 printer driver for Windows 98/Me, locate "[CD-
ROM drive]:\9X_ME\PCL6\<language>".
y When you want to install the PS3 printer driver for Windows 98/Me, locate "[CD-ROM
drive]:\9X_ME\PS\<language>".
y When you want to install the PCL6 printer driver for Windows NT 4.0, locate "[CD-
ROM drive]:\NT\PCL6\<language>".
y When you want to install the PS3 printer driver for Windows NT 4.0, locate "[CD-ROM
drive]:\NT\PS\<language>".
y When you want to install the PCL6 printer driver for Windows 2000/XP/Server 2003/
Vista, locate "[CD-ROM drive]:\W2K_XP_VISTA\PCL6\<language>".
y When you want to install the PS3 printer driver for Windows 2000/XP/Server 2003/
Vista, locate "[CD-ROM drive]:\W2K_XP_VISTA\PS\<language>".
Click [OK].
15
Returns to the Add Resources dialog box.
Click [OK].
16
Returns to the Manage Resources dialog box.
Repeat the procedure from Step 10 to Step 15 to add all printer driv-
17
ers for the applicable OS.
Click [OK] to close the Manage Resources dialog box.
18
Returns to the NDPS Broker dialog box.
Click [OK] to close the NDPS Broker dialog box.
19
Click the [Object] menu and select [Create].
20
The New Object dialog box appears.
Select “NDPS Printer” and click [OK].
21
The Create NDPS Printer Object dialog box appears.
38 Setting up NetWare Print Server
Specify the “NDPS Printer Name” option, select “Create a New
22
Printer Agent”, and click [Create].
The Create Printer Agent dialog box appears.
When setting up the NDPS in the iPrint mode, do not enter more than 7 characters for the
“NDPS Printer Name” option. If you enter more than 7 characters for the “NDPS Printer
Name” option, the default watermarks will not be registered when installing the printer
drivers in Windows 98/Me.
Specify the “Printer Agent (PA) Name” and “NDPS Manager Name”
23
option. Then select “Novell Printer Gateway” in the “Gateway
Types” list and click [OK].
The Warning dialog box appears.
Click [OK] to load the NDPS Manager to the server.
24
When it finishes initializing, the Information dialog box appears.
Click [OK].
25
The Configure Novell PDS for Printer Agent dialog box appears.
Select “((NONE))” in the “Printer Type” list and select “Novell Port
26
Handler” in the “Port Handler Type” list. Then click [OK].
The Configure Port Handler for Printer Agent dialog box appears.
Continue the procedure according to which connection type to be
27
used.
P.39 “Configuring the LPR connection in the TCP/IP network”
P.40 “Configuring the queue based connection in the IPX/SPX network”
Configuring the LPR connection in the TCP/IP network
In the Configure Port Handler for Printer Agent dialog box, select
1
“Novell LPR Printer Gateway (SNMP)” or “Remote (LPR on IP)” and
click [Next].
Enter the IP address of this equipment in the “Host Address” field,
2
and click [Finish].
It takes about 60 seconds to load the Printer Agent. After it finishes loading the Printer
Agent, the Select Printer Drivers dialog box appears.
Select the printer drivers to be installed in the “Printer Drivers” list
3
at each OS tab, and click [Continue].
The Information dialog box appears.
Click [OK].
4
It takes about 60 seconds to complete the creation of the NDPS Printer object.
Double-click the NDPS Printer object that you created.
5
The NDPS Printer dialog box appears.
Click [NDPS Remote Printer Management].
6
Setting up NetWare Print Server 39
2 SETTING UP NETWORK SERVER
Check the “Install to workstation in this container” and click
7
[Update].
Click [OK] to close the NDPS Printer dialog box.
8
Configuring the queue based connection in the IPX/SPX network
In the Configure Port Handler for Printer Agent dialog box, select
1
“Forward Jobs to a Queue” and click [Next].
Enter the NDS queue name in the “Queue Name” field and the user
2
name in the “Queue User Name” field. Then click [Finish].
The Select Printer Drivers dialog box appears.
The NDS queue must be created.
Select the printer drivers to be installed in the “Printer Drivers” list
3
at each OS tab, and click [Continue].
The Information dialog box appears.
Click [OK].
4
It takes about 60 seconds to complete the creation of the NDPS Printer object.
Double-click the NDPS Printer object that you created.
5
The NDPS Printer dialog box appears.
Click [NDPS Remote Printer Management].
6
Check the “Install to workstation in this container” and click
7
[Update].
Click [OK] to close the NDPS Printer dialog box.
8
40 Setting up NetWare Print Server
Setting up the NetWare in iPrint mode
This equipment also supports the Novell iPrint.
Using the iPrint system, you can set up the printer that can be accessed using URL from client
computers. The iPrint system is based on the NDPS architecture so that you must have NDPS
installed and configured in the NetWare server.
Before configuring the NetWare file server in NDPS mode, please confirm followings:
y The NDPS Broker, NDPS Manager, and NDPS Printer must be created.
P.37 “Setting up the NDPS with NetWare Administrator”
y The Novell iManager must be installed.
For more information to install the Novell iManager, please see the documentation for the
Novell iManager that is provided by Novell, Inc.
In order to set up the iPrint system, the network administrator must do the following:
1. Installing iPrint
P.41 “Installing iPrint”
2. Enabling the DNS on the Printer Services Manager
P.41 “Enabling DNS on the Printer Services Manager”
3. Enabling iPrint service
P.42 “Enabling iPrint service”
Installing iPrint
Click [Novell] in the GUI screen of NetWare and select [Install].
1
Click [Add].
2
If the iPrint/NDPS is displayed in the list, iPrint has already been installed during the
installation of NetWare. In that case, you do not have to operate the installation for iPrint.
Insert the NetWare Operating System CD-ROM into your CD-ROM
3
drive.
Select the “PRODUCT.Nl” file that is located in the root of the CD-
4
ROM, and click [OK].
Follow the prompts to install iPrint/NDPS.
5
Enabling DNS on the Printer Services Manager
Before enabling DNS for the Printer Services Manager, you should add the DNS name for the
Printer Services Manager to the DNS server.
After you add the DNS to the DNS server, follow the steps below to enable the DNS on the
Printer Services Manager.
At the server console, enter the following syntax.
1
NDPSM <NDPS Manager Name> /dnsname=<NDPS Manager DNS Name>
Setting up NetWare Print Server 41
2 SETTING UP NETWORK SERVER
Enabling iPrint service
After enabling DNS on the Printer Services Manager, enable the iPrint Service using the iManager.
y To do this, iManager must be installed on your NetWare server. For information about install-
ing iManager, see the documentation for iManager that is provided by Novell, Inc.
y You must use a supported browser to access iManager. The supported browsers vary
depending on the version of iManager that you installed.
For iManager 1.5.2
- Microsoft Internet Explorer 5.5 or later (Recommended)
- Netscape 6.2 or later
For iManager 2.0.x
- Microsoft Internet Explorer 6 SP1 or later (Recommended)
- Netscape 7.1 or later
- Mozilla 1.4 or later
Enter the URL “http://<IP address>:2200” in the address bar of your
1
browser, and click the iManager link for the NetWare server under
eDirectory iManager.
Enter the user name and password to log in to iManager.
2
Click [iPrint Management] in the Contents Panel and click [Manage
3
Printer].
Select the printer that you created for the equipment.
4
Click [Client Support] and click [IPP Support].
5
Check the “Enable IPP Access” check box.
6
If you want to secure printing, check the “Require Security” check
7
box.
When the “Require Security” option is enabled, users must be authenticated to
eDirectory using the user name and password.
Click [Apply] and [OK] to save settings.
8
The IPPSRVR.NLM is automatically loaded.
42 Setting up NetWare Print Server
3.TROUBLESHOOTING
This section describes the troubleshooting for the network settings.
Troubleshooting Overview.....................................................................................44
Network Setting Checklists....................................................................................45
Equipment Detection and Printing Check ............................................................50
Cannot detect this equipment -1 .......................................................................................................50
Cannot detect this equipment -2 .......................................................................................................51
Cannot ping this equipment ..............................................................................................................53
Cannot print from client computer .....................................................................................................54
Cannot print data to this equipment ..................................................................................................55
3 TROUBLESHOOTING
Troubleshooting Overview
Since a network printing system consists of various factors such as hardware, networks and
software components, it may be difficult to identify the cause of an error occurring in the system.
The wide-ranging network configurations and user settings further complicate the troubleshooting process.
When data sent from a computer connected through a network cannot be printed with this equipment, follow the procedure below for troubleshooting.
Check the item below to see if the network settings have been cor-
1
rectly made according to Chapter 1 “EASY SETUP FLOW”.
P.45 “Network Setting Checklists”
Check the item below to see if the connected computers can detect
2
this equipment through a network and also if the data can be
printed out with this equipment.
P.50 “Equipment Detection and Printing Check”
This manual describes only the network-related troubleshooting. For troubleshooting for hardware and client software, see the following manuals:
- Quick Start Guide for Printing Functions:
Describes errors in hardware and error descriptions copied from other manuals.
- Printing Guide:
Describes printer driver installation error messages and general errors of printer drivers.
- Setup Guide for Printing Functions:
Describes errors that appear on TopAccess.
44 Troubleshooting Overview
Network Setting Checklists
When a computer cannot print data to this equipment through a network, check if the settings
are correctly made according to Chapter 1 “EASY SETUP FLOW” by referring to the checklists
shown below. The checklist covers major printing setting items explained in Chapter 1 “EASY
SETUP FLOW”.
Raw TCP or LPR printing in a Windows operating system environment:
No. Check Item Yes No Countermeasure
1 Are the IP Address proper-
ties correctly set?
2 Is the Raw TCP Printing
correctly set?
3 Is the LPR/LPD Printing cor-
rectly set?
4 Were the proper printer driv-
ers installed?
5 Is the Raw TCP or LPR port
configured with correct IP
address?
6 Can you print to this equip-
ment?
Next Step
Ø
Next Step
Ø
Next Step
Ø
Next Step
Ø
Next Step
Ø
End Ö
Set up the IP address correctly.
Ö
Set up the Raw TCP print service
Ö
correctly.
Set up the LPD print service cor-
Ö
rectly.
See the Printing Guide to install
Ö
proper printer drivers.
See the Printing Guide to config-
Ö
ure the proper port.
Refer to the following section to
troubleshoot the condition.
P.55 “Cannot print data to this
equipment”
IPP printing in a Windows operating system environment:
No. Check Item Yes No Countermeasure
1 Are the IP Address proper-
ties correctly set?
2 Is the HTTP Server on this
equipment enabled?
3 Is the IPP Printing correctly
set?
4 Were the proper printer driv-
ers installed?
5 Is the IPP port configured
with correct URL?
6 Can you print to this equip-
ment?
Next Step
Ø
Next Step
Ø
Next Step
Ø
Next Step
Ø
Next Step
Ø
End Ö
Set up the IP address correctly.
Ö
Enable the HTTP server in the
Ö
HTTP Network Service.
Set up the IPP print service cor-
Ö
rectly.
See the Printing Guide to install
Ö
proper printer drivers.
See the Printing Guide to config-
Ö
ure proper port.
Refer to the following section to
troubleshoot the condition.
P.55 “Cannot print data to this
equipment”
Network Setting Checklists 45
3 TROUBLESHOOTING
Printing via print server in a Windows operating system environment:
No. Check Item Yes No Countermeasure
1 Are the IP Address proper-
ties correctly set?
2 Is the Raw TCP Printing
correctly set?
3 Is the LPR/LPD Printing cor-
rectly set?
4 Were the proper printer driv-
ers installed?
5 Is the Raw TCP or LPR port
configured with correct IP
address?
6 Is the Windows print server
correctly set?
7 Can you print to this equip-
ment?
Next Step
Ø
Next Step
Ø
Next Step
Ø
Next Step
Ø
Next Step
Ø
Next Step
Ø
End Ö
Set up the IP address correctly.
Ö
Set up the Raw TCP print service
Ö
correctly.
Set up the LPD print service cor-
Ö
rectly.
See the Printing Guide to install
Ö
proper printer drivers.
See the Printing Guide to config-
Ö
ure the proper port.
Set up the Windows print server
correctly.
Ö
P.33 “Configuring the Win-
dows print server”
Refer to the following section to
troubleshoot the condition.
P.55 “Cannot print data to this
equipment”
46 Network Setting Checklists
Novell printing in a NetWare environment:
No. Check Item Yes No Countermeasure
1 Are the IPX/SPX protocol
enabled? Is the correct
frame type selected?
2 If applicable, did you suc-
cessfully set up queuebased printing?
3 Did you configure this
equipment for NetWare connection?
4 Did you configure this
equipment for Novell print
service?
5 Were the proper printer driv-
ers installed?
6 Is the IPP port configured
with correct URL?
7 Can you see this equipment
in Windows Network Neighborhood?
8 Can you print to this equip-
ment?
Next Step
Ø
Next Step
Ø
Next Step
Ø
Next Step
Ø
Next Step
Ø
Next Step
Ø
Next Step
Ø
End Ö
Set up the IPX/SPX correctly.
Ö
Set up the NetWare server properly.
Ö
P.35 “Setting up NetWare Print
Server”
Set up the NetWare network set-
Ö
tings correctly.
Set up the Novell print service
Ö
correctly.
See the Printing Guide to install
Ö
proper printer drivers.
See the Printing Guide to config-
Ö
ure the proper port.
Check that the SMB protocol is
Ö
enabled in client computers.
Refer to the following section to
troubleshoot the condition.
P.55 “Cannot print data to this
equipment”
AppleTalk printing in a Macintosh environment:
No. Check Item Yes No Countermeasure
1 Is AppleTalk enabled on this
equipment?
2 Are the IP Address proper-
ties correctly set?
3 Is this equipment available
in the Chooser when you
click the LaserWriter 8
printer icon?
4 Can you access any other
network device from the
Macintosh computer?
5 Can another Macintosh
computer on the network
print to this equipment? If
so, compare the settings to
determine which need to be
changed to support printing
from this machine.
Next Step
Ø
Next Step
Ø
Next Step
Ø
Next Step
Ø
End Ö
Enable the AppleTalk.
Ö
Set up the IP address correctly.
Ö
Make sure the AppleTalk zone is
supported by the Macintosh cli-
Ö
ent.
Refer to your Macintosh network-
Ö
ing documentation or contact
Macintosh technical support.
Refer to your Macintosh networking documentation or contact
Macintosh technical support.
Network Setting Checklists 47
3 TROUBLESHOOTING
LPR printing in a Macintosh environment:
No. Check Item Yes No Countermeasure
1 Are the IP Address proper-
ties correctly set?
2 Is the LPR/LPD Printing cor-
rectly set?
3 Were the proper printer driv-
ers installed?
4 Is the LPR port configured
with correct IP address?
5 Can you print to this equip-
ment?
Next Step
Ø
Next Step
Ø
Next Step
Ø
Next Step
Ø
End Ö
Set up the IP address correctly.
Ö
Set up the LPD print service cor-
Ö
rectly.
See the Printing Guide to install
Ö
proper printer drivers.
See the Printing Guide to config-
Ö
ure the proper port.
Refer to the following section to
troubleshoot the condition.
P.55 “Cannot print data to this
equipment”
LPR printing in a UNIX environment:
No. Check Item Yes No Countermeasure
1 Are the IP Address proper-
ties correctly set?
2 Is the LPR/LPD Printing cor-
rectly set?
3 Were the proper printer driv-
ers installed?
Next Step
Ø
Next Step
Ø
Next Step
Ø
Set up the IP address correctly.
Ö
Set up the LPD print service cor-
Ö
rectly.
See the Printing Guide to install
Ö
proper printer drivers.
4 Is the LPR port configured
with correct URI?
5 Can you print to this equip-
ment?
Next Step
Ø
End Ö
See the Printing Guide to config-
Ö
ure the proper port.
Refer to the following section to
troubleshoot the condition.
P.55 “Cannot print data to this
equipment”
48 Network Setting Checklists
IPP printing in a UNIX environment:
No. Check Item Yes No Countermeasure
1 Are the IP Address proper-
ties correctly set?
2 Is the HTTP Server on this
equipment enabled?
3 Is the IPP Printing correctly
set?
4 Were the proper printer driv-
ers installed?
5 Is the IPP port configured
with correct URL?
6 Can you print to this equip-
ment?
Next Step
Ø
Next Step
Ø
Next Step
Ø
Next Step
Ø
Next Step
Ø
End Ö
Set up the IP address correctly.
Ö
Enable the HTTP server in the
Ö
HTTP Network Service.
Set up the IPP print service cor-
Ö
rectly.
See the Printing Guide to install
Ö
proper printer drivers.
See the Printing Guide to config-
Ö
ure proper port.
Refer to the following section to
troubleshoot the condition.
P.55 “Cannot print data to this
equipment”
Network Setting Checklists 49
3 TROUBLESHOOTING
Equipment Detection and Printing Check
When a computer cannot detect this equipment through a network or when network printing is
disabled, see the following items to solve the problem:
If the problem persists after you have followed all of the steps, contact your service representative.
Cannot detect this equipment -1
Problem description
After configuring this equipment, you cannot detect it over the network. This could be the result
of configuration conflicts within this equipment, but is more likely to be caused by network configuration errors.
The checklist below helps you identify the cause of the error and search for more information
about resolving it.
No. Check Item Yes No Countermeasure
1 Print out a NIC status page.
Examine the protocol settings that print out on the
NIC status page. Are they
correct?
2 Print out a configuration
page. Make sure there are
not any discrepancies or
inconsistencies between the
current network settings
and your network environment. Change the network
settings, if necessary. Use
the Find Computer utility
from your Windows computer to locate this equipment by its device name.
Can you find this equipment?
3 Can you locate other com-
puters that are in the same
network as this equipment?
4 Check link LED activity on
the hub and/or NIC of this
equipment and the client
computer. Do the hardware
components appear to be
functioning properly?
Next Step
Ø
Next Step
Ø
Next Step
Ø
Next Step
Ø
Set up the proper protocols.
Ö
Set up the proper protocol if
required.
Once you find this equipment,
configure the port that it is
mapped correctly to the device.
Ö
Check the network settings on the
client computer to make sure they
Ö
are compatible with the network
settings on this equipment.
Contact your service representative.
Ö
50 Equipment Detection and Printing Check
No. Check Item Yes No Countermeasure
5 Make sure that the device
name for this equipment is
unique and verify that the
WINS and/or DNS server
database are not causing
potential naming conflicts
with the network settings on
this equipment. If necessary, change the network
settings on this equipment.
After the communication
comes back online, can you
detect this equipment in the
network?
6 If the network environment
is using complex subnet or
supernet structures, is the
IP address used by this
equipment within the network structures range of
valid addresses?
Next Step
Cannot detect this equipment -2
Problem description
This equipment is detected automatically using SNMP.
When AddressBook Viewer cannot automatically detect this equipment over the network, the
most likely cause is the limitations of the protocols on the supporting computers. In some cases,
you need to add or update network components.
The following checklist helps you identify the source of the error and directs you to where you
can find more information about solving it.
Ø
End Ö
Set up the NetBIOS name of the
device correctly.
Ö
Please contact your local network
support specialist for further
assistance.
No. Check Item Yes No Countermeasure
1 Is the SNMP enabled on
this equipment?
Is “public” is specify for the
Read Community?
Is “private” is specify for the
Read Write Community?
2 Confirm that the protocol
suite installed on the client
computer has been updated
with the latest software for
the given operating system.
If your network only supports the IPX/SPX protocol,
make sure that the most
current version of Novell Client software is installed.
Next Step
Ø
Next Step
Ø
Enable the SNMP (MIB) and confirm the Read Community and
Read Write Community setting.
Ö
See the vendor’s Web site for
information about product
updates and technical supports.
Ö
Equipment Detection and Printing Check 51
3 TROUBLESHOOTING
No. Check Item Yes No Countermeasure
3 Print a NIC Configuration
page from this equipment.
Does this equipment support the same protocol as
the network?
4 Change the protocol set-
tings from TopAccess, if
necessary, and reboot the
equipment for the changes
to take effect. Repeat step
2. Was the device detected?
5 Check the NIC Configura-
tion page. Are the IP
Address and subnet mask
settings correct?
6 Check the router to make
sure it is not filtering out this
equipment packets. Is the
router processing equipment packets correctly?
7 Can another computer
within the same network
segment detect this equipment?
8 Check the NIC Configura-
tion page. Is the Unit Serial
Number part of the device
name?
Next Step
Ø
End
Next Step
Ø
Next Step
Ø
Next Step
Ø
Next Step
Ø
Ö
Next Step
Ø
Ö
Ö
Ö
Ö
Configure the proper protocol.
Set up the TCP/IP settings correctly.
Adjust the router settings.
Refer to the following section to
troubleshoot the condition.
P.45 “Network Setting Checklists”
Contact your service representative.
9 Check link activities on the
port being used by this
equipment and the integrity
of the network cable, hub,
or switch that connects this
equipment to the network.
Replace any network components that you can tell or
suspect are faulty.
End Ö
52 Equipment Detection and Printing Check
Cannot ping this equipment
Problem description
You can check if this equipment is correctly connected to a network by executing a ping command from a computer.
If this equipment does not respond when you ping it, there is a problem either with the network
configuration or with device operation.
The following checklist helps you identify the source of the error and directs you where you can
find more information about solving it.
No. Check Item Yes No Countermeasure
1 Confirm that the TCP/IP
protocol suite is installed on
the client computer.
2 Look at the NIC configura-
tion page and confirm the
TCP/IP settings are correct.
Is the IP Address entered
and valid? Are the Gateway
and Subnet settings correct?
3 Reboot this equipment.
Check the NIC Configuration page that prints out. Are
the TCP/IP settings correct?
4 Try to ping this equipment
again. Did this equipment
respond to the ping?
5 Can you ping this equip-
ment from any other computer within the same
network? If not, this equipment might have an IP
Address that is out of range
or invalid.
6 Can you ping to another
computer within the same
network?
Next Step
Ø
Next Step
Ø
Next Step
Ø
End
Next Step
Ø
Next Step
Ø
Ö
Ö
Ö
Next Step
Ø
Ö
Ö
The networking section of your
operating system documentation.
Enter the correct TCP/IP settings.
The settings are not binding, contact your service representative.
Contact your local network specialist for a valid IP address for
this equipment.
Check the computer’s protocol
settings to make sure the gateway and subnet settings are correct.
7 If you have customized the
device name, you can
check if the NIC is functional by restoring the
default settings. When this
equipment automatically
reboots and a NIC Configuration page prints, does the
device name include the
NIC’s Unit Serial Number?
Next Step
Ø
The NIC is faulty or improperly
installed. Contact your service
representative.
Ö
Equipment Detection and Printing Check 53
3 TROUBLESHOOTING
No. Check Item Yes No Countermeasure
8 Check link activities on the
port being used by the
equipment and also the
integrity of the network
cable, Hub, or Switch that is
connecting the equipment
to the network. Replace any
network components that
you suspect are faulty. Can
you ping this equipment
now?
End Ö
Cannot print from client computer
Problem description
After following the instructions in this guide to install and configure your hardware, network, and
client software, you are still unable to print from a client computer to this equipment. This problem can arise as the result of a hardware malfunction, a network communication or configuration
problem, or incorrect client computer setup or driver properties.
The following checklist will help you identify the source of the errors and direct you to information
solving the issue.
No. Check Item Yes No Countermeasure
1 Is the copier functioning
normally? Do copy jobs output properly?
2 Check the Device page of
TopAccess. Are the options
specified for the job supported by the hardware configuration? If not, delete the
job, install the required components, and try again.
Next Step
Ø
Next Step
Ø
Contact your service representative.
Check the device status dis-
Ö
played in the Device tab page of
TopAccess.
Contact your service representative.
Ö
3 Can you print jobs from
other client computers?
4 At this point, the problem you have identified is most likely related to a client computer-
side error. Refer to the Printing Guide to troubleshoot the error condition.
Next Step
54 Equipment Detection and Printing Check
Refer to the following section to
troubleshoot the condition.
Ø
Ö
P.55 “Cannot print data to this
equipment”
Cannot print data to this equipment
Problem description
When you are unable to print to this equipment, network printing services have not been set up
correctly, or this equipment has not been properly configured to operate in your network environment. The following checklist will help you identify the source of the error and direct you to information solving the issue.
No. Check Item Yes No Countermeasure
1 Have you set the protocol
settings so they are compatible with your network and
client computer protocol
settings?
If data sent from a specific
computer through a network
to this equipment are successfully printed, this could
be a network configuration
error, not a hardware malfunction or the incorrect
connection of this equipment.
2 Have you set up the appro-
priate type(s) of print services should be supported?
3 If you are using Novell print
services, did you set up the
Novell side of network printing, such as creating print
servers and attaching the
print queue?
4 If you set up Novell print
services, can you see the
print job using PCONSOLE
or NWAdmin?
Next Step
Ø
Next Step
Ø
Next Step
Ø
Next Step
Ø
Set up the proper protocol.
Ö
Check the settings required for
your printing environment.
Ö
P.13 “Setup Flow for Printing
Features”
Set up the NetWare server.
P.35 “Setting up NetWare Print
Server”
Ö
Refer to your Novell PCONSOLE
or NWAdmin user documentation
Ö
for help with using these utilities.
5 Have you checked the gate-
way and subnet settings to
make sure this equipment is
part of the same network
Gateway as the client computer from which you are
trying to print?
6 Are other services and com-
munications performed over
the network behaving in the
normal and expected manner?
Next Step
Ø
End Ö
Set up the TCP/IP correctly.
Ö
Refer to your network documentation or use a network diagnostic
utility to research a network problem.
Equipment Detection and Printing Check 55
INDEX
N
NetWare in iPrint mode ................................ 41
NetWare in NDPS mode .............................. 36
NetWare in NDS mode ................................ 35
Network Configuration
AppleTalk
Internet ................................................... 12
IPX/SPX ................................................. 11
Overview ................................................ 10
TCP/IP .................................................... 11
Network Setting Checklists ........................... 45
S
Setup Flow
Fax Features
Novell iPrint ............................................. 19
Printing Features ..................................... 13
Setup flow
AppleTalk printing (Macintosh) .................. 21
Bonjour printing (Macintosh) ..................... 25
IPP printing (Macintosh) ........................... 23
IPP printing (UNIX) .................................. 27
IPP printing (Windows) ............................. 15
LPR printing ............................................ 14
LPR printing (Macintosh) .......................... 22
Macintosh printing .................................... 20
network-fax transmission .......................... 29
Novell printing (Windows) ......................... 18
Raw TCP printing ..................................... 14
UNIX printing ........................................... 26
Windows print server ................................ 17
Windows printing ..................................... 13
shared printers ........................................... 33
................................................ 12
........................................... 29
T
Troubleshooting .......................................... 44
U
USB port .................................................... 10
W
Windows print server ................................... 33
INDEX 57
58 INDEX
GA-1190
OME060175B0
MULTIFUNCTIONAL DIGITAL SYSTEMS
Network Administration Guide for Printing Functions
GA-1190
2-17-2, HIGASHIGOTANDA, SHINAGAWA-KU, TOKYO, 141-8664, JAPAN
© 2007, 2008 TOSHIBA TEC CORPORATION All rights reserved
R061120D0202-TTEC
Ver02 2008-06
Loading...