Customizing your Home screen 56
Sounds 56
Profiles 57
Clock & alarm settings 58
Owner information 58
Changing accessibility settings 58
Changing regional settings 59
Changing power management settings
59
Security settings 59
Phone settings 62
Removing Programs 64
Error Reporting 64
Video call settings 65
SIMLock settings 65
Viewing the About details 65
Table of contents
Connectivity 66
Automatic set up of your data
connections 66
Manual set up of your data connections
66
Bluetooth 70
Beams 73
Checking for a Wireless LAN signal 74
Wireless Manager 74
USB to PC 76
Table of contents
3
Table of contents
Applications & Multimedia 77
Internet Explorer 77
Tasks 78
Windows Media 80
Calendar 84
Table of contents
Messaging 86
Contacts 86
ActiveSync 88
Call History 88
Settings 88
Games 89
Voice Notes 89
Pictures & Videos 89
Accessories 93
Internet Sharing 93
File Explorer 94
FingerLaunch 94
GoldKey 95
Java 95
Opera Browser 96
Picsel Viewer 97
Pocket MSN 97
Battery information 104
PC requirements to run ActiveSync 4.2
105
Specifications 106
Troubleshooting 109
Table of contents
Health and safety 110
General 110
Operating environment 111
Electronic devices 112
Battery safety 112
AC adapter and cable safety 113
Emergency calls 114
FCC RF exposure information 114
European RF Exposure Information 115
Purchase record 117
Menu Tree 118
Index 119
Table of contents
5
Network Services
Network Services
To use your Toshiba phone you must have service from a wireless service provider. Many of the features
in your Toshiba phone depend on features in the wireless network to function. These Network Services may
not be available on all networks or you may have to make specific arrangements with your service provider
before you can utilise Network Services. Your service provider may need to give you additional instructions
for their use and explain what charges will apply. Some networks may have limitations that affect how you
can use Network Services. For instance, some networks may not support all language-dependent
Network Services
characters and services.
This phone is a 3GPP GSM Release 99 terminal supporting GPRS service, and is designed to support also
Release 97 GPRS networks. However, there may be some compatibility issues when used in some
Release 97 GPRS networks. For more information, contact your service provider.
The availability of particular products may vary by region. Please check with the dealer nearest to you.
6
Toshiba Corporation
Toshiba Corporation
IMPORTANT NOTE: PLEASE READ BEFORE
USING YOUR MOBILE PHONE BY ATTEMPTING
TO USE ANY SOFTWARE ON THE SUPPLIED
PHONE CONSTITUTES YOUR ACCEPTANCE OF
THESE EULA TERMS. IF YOU REJECT OR DO
NOT AGREE WITH ALL THE TERMS OF THIS
EULA, PLEASE DO NOT ATTEMPT TO ACCESS
OR USE THE SUPPLIED SOFTWARE.
End User License Agreement
This End User License Agreement ("EULA") is a
legal agreement between you (as the user) and
TOSHIBA CORPORATION ("Toshiba") with regard
to the copyrighted software installed in a Toshiba 3G
mobile phone supplied to you (the "Phone").
Use or employment of any software installed in the
Phone and related documentations (the "Software")
will constitute your acceptance of these terms,
unless separate terms are provided by the Software
supplier on the Phone, in which case certain
additional or different terms may apply. If you do not
agree with the terms of this EULA, do not use or
employ the Software.
1.
License Grant
personal, non-transferable and non-exclusive
right to use the Software as set out in this EULA.
Modifying, adapting, translating, renting,
copying, making available, transferring or
assigning all or part of the Software, or any rights
granted hereunder, to any other persons and
removing any proprietary notices, labels or
marks from the Software is strictly prohibited,
except as expressly permitted in this EULA.
Furthermore, you hereby agree not to create
derivative works based on the Software.
Copyright
2.
You acknowledge that no title to the intellectual
property in the Software is or will be transferred
to you. You further acknowledge that title and full
ownership rights to the Software will remain the
exclusive property of Toshiba, Toshiba's
affiliates, and/or their suppliers, and you will not
acquire any rights to the Software, except as
expressly set out in this EULA. You may keep a
backup copy of the Software only so far as
necessary for its lawful use. All copies of the
Software must contain the same proprietary
notices as contained in the Software and are
subject to the terms of this EULA. All rights not
expressly granted under this EULA are reserved
. Toshiba grants to you a
. The Software is licensed, not sold.
Toshiba Corporation
7
Toshiba Corporation
to Toshiba, Toshiba's affiliates and/or their
suppliers.
Reverse Engineering
3.
not attempt, and if you are a business
organisation, you will use your best efforts to
prevent your employees, workers and
contractors from attempting to reverse engineer,
decompile, modify, translate or disassemble the
Toshiba Corporation
Software in whole or in part except to the extent
that such actions cannot be excluded by
mandatory applicable law and only if those
actions are taken in accordance with such
applicable law. Any failure to comply with the
above or any other terms and conditions
contained herein will result in the automatic
termination of this license and the reversion of
the rights granted hereunder to Toshiba.
LIMITED WARRANTY
4.
warranty period for the Phone, Toshiba,
Toshiba's affiliate, its suppliers or its authorized
service company will repair or replace, at
Toshiba's sole discretion, defective Software
unless such defect results from acts or
incidences beyond the reasonable control of
Toshiba. EXCEPT AS PROVIDED IN THIS
EULA: (A) TOSHIBA, TOSHIBA'S AFFILIATES,
AND THEIR SUPPLIERS DISCLAIM ALL
8
. You agree that you will
. Only during the
WARRANTIES, CONDITIONS OR OTHER
TERMS (WHETHER EXPRESS OR IMPLIED),
INCLUDING BUT NOT LIMITED TO
WARRANTIES, CONDITIONS AND TERMS OF
SATISFACTORY QUALITY,
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD-PARTY RIGHTS;
AND (B) THE ENTIRE RISK AS TO THE
QUALITY AND PERFORMANCE OF THE
SOFTWARE IS WITH YOU. YOU ACCEPT
THAT SOFTWARE MAY NOT MEET YOUR
REQUIREMENTS AND NO WARRANTY CAN
BE GIVEN THAT OPERATION OF THE
SOFTWARE WILL BE UNINTERRUPTED OR
ERROR-FREE.
LIMITATION OF LIABILITY
5.
EXTENT LEGALLY PERMITTED, IN NO
EVENT SHALL TOSHIBA, TOSHIBA'S
AFFILIATES OR THEIR SUPPLIERS BE
LIABLE TO YOU FOR ANY DAMAGES FOR (A)
LOST BUSINESS OR REVENUE, BUSINESS
INTERRUPTION, LOSS OF BUSINESS DATA;
OR (B) CONSEQUENTIAL, SPECIAL,
INCIDENTAL OR INDIRECT DAMAGES OF
ANY KIND (WHETHER UNDER CONTRACT,
TORT OR OTHERWISE) ARISING OUT OF: (I)
. TO THE FULLEST
Toshiba Corporation
THE USE OR INABILITY TO USE THE
SOFTWARE, EVEN IF TOSHIBA, TOSHIBA'S
AFFILIATES OR THEIR SUPPLIER HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES; OR (II) ANY CLAIM BY A THIRD
PARTY. SAVE AS SET OUT IN THIS SECTION,
TOSHIBA'S ENTIRE LIABILITY UNDER THIS
EULA SHALL NOT EXCEED THE PRICE PAID
FOR THE SOFTWARE, IF ANY. THE ABOVE
DISCLAIMER AND LIMITATION DOES NOT
EXCLUDE OR LIMIT (A) LIABILITY FOR
DEATH OR PERSONAL INJURY CAUSED BY
NEGLIGENCE; OR (B) ANY MANDATORY
LEGAL RIGHT OR LIABILITY TO THE EXTENT
THAT IT CANNOT BE LAWFULLY EXCLUDED
OR LIMITED UNDER APPLICABLE LAW.
PLEASE MAKE AND RETAIN A COPY OF ALL
DATA YOU HAVE INSERTED INTO YOUR
PRODUCT, FOR EXAMPLE NAMES,
ADDRESSES, PHONE NUMBERS,
PICTURES, RINGTONES ETC, BEFORE
SUBMITTING YOUR PRODUCT FOR A
WARRANTY SERVICE, AS SUCH DATA MAY
BE DELETED OR ERASED AS PART OF THE
REPAIR OR SERVICE PROCESS.
Laws
. This EULA will be governed by the laws of
6.
England and Wales. All disputes arising out of
this EULA shall be subject to the exclusive
jurisdiction of the English Courts.
Export Laws
7.
employment of the Software involves products
and/or technical data that may be controlled
under the export laws of applicable countries or
region and may be subject to the approval of the
applicable governmental authorities prior to
export. Any export, directly or indirectly, in
contravention of the export laws of applicable
countries or region is prohibited.
Third Party Beneficiary
8.
suppliers of the Software to Toshiba have a right
as a third party beneficiary to enforce the terms
of this EULA against you as a user.
Transfers
9.
only as installed on the Phone to a lawful third
party user, where that party accepts the terms of
this EULA which will continue to apply.
10. IF YOU ARE DEALING AS A CONSUMER IN
THE UK & THE SOFTWARE QUALIFIES AS
'GOODS', YOUR STATUTORY RIGHTS
UNDER APPLICABLE LAW ARE NOT
AFFECTED.
. Any use, duplication or
. You agree that certai n
. The Software may be transferred
Toshiba Corporation
9
Toshiba Corporation
EU Warranty
Your Toshiba phone contains no user serviceable
parts. For further information on service please
contact your retailer or service provider.
Toshiba Corporation
10
Licenses
Licenses
Licenses
Licensed by QUALCOMM Incorporated under one
or more of the following United States Patents and/
or their counterparts in other nations:
4,901,307 5,504,773 5,109,390 5,535,239
5,267,262 5,600,754 5,416,797 5,778,338
5,490,165 5,101,501 5,511,073 5,267,261
5,568,483 5,414,796 5,659,569 5,056,109
5,506,865 5,228,054 5,544,196 5,337,338
5,657,420 5,710,784
XT9 is trademark of Tegic Communications, Inc.
Tegic Communications, an AOL Company.
Java™ and all Java-based marks are trademarks or
registered trademarks of Sun Microsystems, Inc.
Bluetooth™ is a trademark of Bluetooth SIG,
Inc.USA.
Licenses
This miniSD
TM
logo is a Trademark.
11
Licenses
12
Wi-Fi CERTIFIED is a Certification Mark of the
Wi-Fi Alliance
Licenses
Picsel, Picsel Powered, Picsel Viewer, Picsel File
Viewer, Picsel Document Viewer, Picsel PDF
Viewer and the Picsel cube logo are trademarks or
registered trademarks of Picsel Technologies and/
or its affiliates.
ArcSoft and the ArcSoft logo are registered
trademarks of ArcSoft, Inc. in the United States,
P. R. China, EU, and Japan.
Opera is a trademark or registered trademark of
Opera Software ASA.
Read more about Opera at http://www.opera.com/.
Declaration of conformity
Declaration of conformity
Declaration of conformity
We, Toshiba Information Systems UK (Ltd), Mobile Communications Division, of
Toshiba Court, Addlestone Road, Weybridge, KT15 2UL declare under our sole responsibility that this
product (Portégé G500, Type (Model) Name RG4 - E01) is in conformity with the following standards and/
or other normative documents:
3GPP TS 51.010-1, 3GPP TS 34.121, EN 301 489-1, EN 301 489-7, EN 301-489-24, EN 300 328,
EN 301 489-17, EN 60950 and EN 50360
We hereby declare that all essential radio test suites, EMC & safety requirements have been carried out
and that the above named product is in conformity to all the essential requirements of Directive 1999/5/EC.
The conformity assessment procedure referred to in Article 10(5) and detailed in Annex IV of Directive
1999/5/EC has been followed with the involvement of the following Notified Body(ies):
Cetecom GmbH, Im Teelbuch 122, 45219 Essen, Germany
0682
6 March 2007
Takashi Okamoto
Deputy Managing Director of TIU
General Manager Mobile Communications Division
Declaration of conformity
13
Care and maintenance
Care and maintenance
Care and maintenance
You can greatly enhance the life span of your
Toshiba phone, and the parts and accessories, by
following the suggestions below.
TIP: Maintaining your Toshiba phone, and
the parts and accessories, in a good
condition will help you fulfil the warranty
obligations.
Care and maintenance
• K e ep y o u r T o s h ib a p h on e a n d al l t h e p a r t s a n d
accessories out of the reach of small children or
pets.
• Keep your Toshiba phone dry, as moisture of any
kind can contain minerals that will corrode the
electronic circuits. The manufacturer's
warranty may become invalid if our phone or
battery were to get wet due to misuse.
• Do not use or store your Toshiba phone in dusty
or dirty locations as the moving parts of the
phone can be damaged.
• Do not use or store your Toshiba phone in hot
areas. High temperatures will shorten the life
span of the phone, damage the battery or warp/
melt internal circuits.
• Do not store your Toshiba phone in cold areas. A
big difference between room temperature and
14
the temperature in the phone can cause
condensation to form inside the phone, causing
damage to the electronic circuits.
• Do not keep your Toshiba phone in, or near, heat
sources such as a radiator or microwave oven this can cause the battery inside the phone to
overheat and explode.
• Do not open your Toshiba phone unless
absolutely necessary.
• Do not mishandle or abuse your Toshiba phone.
Dropping the phone, knocking or shaking it can
damage the internal circuits.
• Do not use harsh chemicals, strong detergents,
or cleaning solvents to clean your Toshiba
phone. Use a soft, clean, dry, lint-free cloth to
clean the phone.
• Do not use water to clean the LCD screen.
• Do not apply paint or other such substances to
your Toshiba phone.
• If your Toshiba phone, or any of the accessories,
are not working as they should, please consult
your dealer who can provide you with t h e e x p e r t
assistance you require.
• Do not use excessive volume levels when using
headphones.
Care and maintenance
• If your Toshiba phone has a flash unit, do not
operate the flash too close to a person’s eyes this may cause damage to their eyes.
• Interference may affect the performance of your
Toshiba phone. This is normal and the phone
should operate as usual once you move away
from the source of the interference.
• Do not attempt to disassemble your Toshiba
phone. Only Toshiba authorised personnel
should service the phone.
Restarting your Toshiba phone
1. Remove the battery (see Getting started
section for instructions).
2. Re-insert the battery and turn your Toshiba
phone on (see Getting started section for
instructions).
IMPORTANT: If you restart your Toshiba
phone while a program is running, data that
you have not saved will be lost.
Hard resetting your Toshiba
phone
You should only use this procedure as a last resort.
If you are experiencing a problem with an
application, it is most likely ta result of a conflict
between installed programs. We recommend uninstalling the most recently added program first.
Also verify that the program is des igne d to b e run on
your Toshiba phone by comparing the requirements
to the information provided with your phone - select
Start > Settings > More... > About to view this
information.
NOTE: Hard resetting your phone will delete
all your applications. You will also lose all
n
personal data such as music, ringtones and
pictures. You are advised to back up all your
data before hard resetting your phone.
To hard reset your phone:
1. Select Start > Settings > More... > Format User Partition.
2. Follow the on-screen instructions to reset your
phone.
3. Your phone will restart after it has been reset.
Care and maintenance
15
Safety instructions
Safety instructions
Wireless LAN security
It is possible for an outside party to easily gain
unlawful access to your Toshiba phone via Wireless
LAN if the security function is not used.
Without this security, your Toshiba phone carries
the risk of unlawful access, wiretapping, and loss or
Safety instructions
destruction of data.
You should set up your Toshiba phone to use the
authentication and encryption features (WEP, WPA)
in order to prevent such access.
When using a public Wireless LAN access point,
your Toshiba phone should be protected from
unlawful access by the Windows firewall of
Windows Security Centre and the anti-virus
software within the firewall feature.
Bluetooth security
Although your Toshiba phone has security features
compliant with the Bluetooth standard specification,
this security might not work properly when using
your Toshiba phone in a non-secure environment.
Please take care when using the Bluetooth feature.
FCC notice
T hi s d e vi c e c o mp li e s w i th Pa r t 1 5 of th e FC C ru l es .
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference,
and (2) This device must accept any interference
received, including interference that may cause
undesired operation.
Changes or modifications not expressly approved
by the party responsible for compliance could void
the user’s authority to operate the equipment.
16
Safety instructions
Information to user
This equipment has been tested and found to
comply with the limits of a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses and
can radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference to
radio communications. However, there is no
guarantee that interference will not occur in a
particular installation; if this equipment does cause
harmful interference to radio or television reception,
which can be determined by turning the equipment
off and on, the user is encouraged to try to correct
the interference by one or more of the following
measures:
1. Reorient/relocate the receiving aerial.
2. Increase the separation between the
equipment and receiver.
3. Connect the equipment into an outlet on a
circuit different from the outlet the receiver is
currently connected.
4. Consult the dealer or an experienced radio/TV
technician for help.
WARNING: C ha n g es o r m o d if i ca t i on s no t
expressly approved by the manufacturer
!
responsible for compliance could void the
user’s authority to operate the equipment.
Safety instructions
17
Getting Started
Getting Started
Unpacking
Please ensure that the contents of your sales pack
include:
Getting Started
• Your Toshiba phone
• AC adapter
• AC cable
• Battery pack
• USB cable
• Earphones
• User guide
• CD
18
Getting Started
Phone layout and functions
1. Earpiece
2. Front camera
3. Main display
4. Side key - adjusts the volume.
5. Back/Delete key - returns to the previous
screen or used to delete a text entry.
6. End key - ends calls/operations and returns to
standby mode.
7. Camera key - launches Camera.
8. Cable and phonecharging connector
9. Microphone
10. Keypad - enters phone numbers and
characters.
11. Navigation key/Action key - moves the
cursor up, down, left or right, confirms
operations and accesses shortcuts. The Action
key is used to open the selected operation.
12. Send key - launches the phone pad mode
whilst in standby mode. Makes and answers
calls.
13. Home key - returns to Home screen.
14. Headsetconnector
15. Right and Left Softkey - performs operations
indicated on the main display.
16. Power LED - bi-colour LED Power indicator,
battery charging status.
Getting Started
19
Getting Started
Getting Started
17. Battery cover
18. Camera flash
19. Power key - turns power on/off.
20. Cover lock button - locks and unlocks battery
cover.
21. Fingerprint sensor
22. Handstrap hole
23. Rear camera
20
Getting Started
1
2
4
5
6
7
8
9
3
10
n
Home screen
You can access the Home screen from any menu by
pressing the Home key. Important information such
as date, time, status indicators, appointments and
profile are displayed on the Home screen. You can
open a program directly by selecting the relevant
icon and pressing the Action key.
NOTE: Access the Settings > Home
screen menu to change the Home screen
layout.
1. Recently-used programs are displayed here.
Select an icon to run a program again.
2. Displays the name of your wireless service
provider.
3. Displays the time and date.
4. Displays appointments.
5. Select to view details of missed calls.
6. Displays your current profile.
7. Select to read new text messages.
8. Select to display all program icons.
9. Displays the status indicators (described
below).
10. Select to open messages, Contacts or Call History. The name of this button is dynamic and
depends on previous activity on the phone.
Getting Started
21
Getting Started
Display indicators
Slot TypeIconDescription
1Missed call iconMissed call
2Voice mail iconsNew Voicemail(s)
Getting Started
3Notification iconsNew e-mail(s) or text message(s)
New Voicemail(s)
Voicemail on line1
Voicemail on line2
Voicemail on both lines
New instant message(s)
Incoming beam
New OTA (OTA: Over The Air)
Bluetooth
SIM Error
Sync error
GPRS in range
GPRS Roaming
CDMA in range (not supported)
EDGE in range
EDGE Roaming
3G in range
22
Getting Started
Slot TypeIconDescription
3G Roaming
6Phone line iconsALS 1
ALS 2
7Volume iconsVibrate
Ringer Off
8Radio signal iconsWi-Fi network in range
Wi-Fi connected SP
9Battery strength iconsBattery level
Battery alert
Battery charging
Low battery
Text input modeXT9 mode, lower case
(Only in Editor mode)XT9 mode, upper case
XT9 mode, caps lock
ABC mode, lower case
ABC mode, upper case
ABC mode, caps lock
Number mode
0Signal strength iconsSignal strength
Voice/Video Call in progress
Data call in progress
GPRS in progress
3G in progress
Getting Started
23
Getting Started
Slot TypeIconDescription
EDGE in progress
Radio No signal or Radio On Hold
Radio off
Getting Started
Radio no service
Dialling
Call on hold
No SIM card installed
24
Getting Started
Installing the SIM card, battery and
miniSD card
IMPORTANT: The SIM card is easily damaged
by scratching and bending, so take care with
handling it.
•Press the Cover Lock button (1) down, lift the
battery cover (2) upwards and remove the
battery from the battery compartment.
• With the gold connectors facing downwards,
align the bevelled corner of the SIM card with the
bevelled corner in the SIM card holder. Push
down lightly and slide the SIM card (3) into place.
Getting Started
25
Getting Started
• Insert the battery into the battery compartment
with the gold connectors facing downwards.
Gently push down to snap into place.
Getting Started
26
• Gently click battery cover (2) into position.
Getting Started
• Slide the miniSD card into the miniSD slot (5).• To remove, press miniSD card inwards (5). The
miniSD card will pop out (6).
Getting Started
27
Getting Started
Charging the battery
You need to fully charge the battery before you can
switch your Toshiba phone on for the first time.
The battery will only achieve optimum performance
after two or three complete charges.
Getting Started
You can charge your battery in the following two
ways:
1. Plug the AC adapter into an AC outlet and
connect to the charger connector on your
Toshiba phone. When the battery is fully
charged, unplug the AC adapter from the AC
outlet and disconnect it from the phone charger
connector by gripping tightly and pulling gently.
or
2. .Connect your Toshiba phone to a PC with the
USB cable. Ensure that your Toshiba phone is
on before connecting it to your PC.
28
TIP: To check your battery status, select
Start > Settings > Power Management.
Low battery indicator
When the battery charge level is running low, a
warning tone sounds and the Battery Low message
is displayed repeatedly. If the battery charge level
runs too low for normal operation, your Toshiba
phone will automatically switch off.
Battery information
Battery performance depends on many factors,
such as your Service Provider's network
configuration, signal strength, the temperature of
the environment in which you operate your Toshiba
phone, the features and/or settings you select and
use, items attached to your phone's connecting
ports, and your voice, data, and other program
usage patterns.
Checking the battery power
From the Home screen, select Start > Settings >
Power Management.
Optimizing the power performance
From the Home screen, select Start > Settings >
Power Management, and adjust the backlight,
display, and Wi-Fi settings.
Getting Started
n
Managing a low battery
When the low battery warning is displayed, do the
following:
1. Save your current data.
2. Synchronize with your PC to charge the battery.
3. Turn your Toshiba phone off.
WARNING: There is a danger of explosion if
the battery is incorrectly replaced. To reduce
!
risk of fire or burns, do not disassemble,
crush, puncture, short external contacts,
expose to temperature above 60°C (140°F),
or dispose of battery in fire or water. Replace
only with specified batteries according to the
local regulations.
Switching the power on and off
To switch your Toshiba phone on:
1. Press and hold down the Power key. The stand-
by screen is displayed.
2. If a PIN or security code is requested, enter the
code.
To switch your Toshiba phone off, press and hold
down the Power key.
NOTE: The PIN code activates the services
in your Toshiba phone and should be
provided in the documentation supplied by
your service provider.
Synchronizing
ActiveSync allows you to create a synchronization
relationship between your Toshiba phone and PC,
and between your Toshiba phone and your
Exchange server. This means that the shared data
is always consistent. If you make a change, it is
automatically made to the corresponding
information on the other computer. This is an
effective way of keeping your data up-to-date.
You can connect to your PC using the USB cable or
Bluetooth connection. You can also use ActiveSync
to connect your Toshiba phone to other resources
through your PC. However, you cannot synchronize
remotely to a PC using a modem or network
connection. The synchronization relationship is
created to manage the data that is copied between
your Toshiba phone and PC.
Getting Started
29
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