The information presented in this manual has been reviewed and validated for accuracy. The
included set of instructions and descriptions are accurate for the Satellite L350 / Satellite Pro
L350 / EQUIUM L350 / SATEGO L350 at the time of this manual's production. However,
succeeding computers and manuals are subject to change without notice. Therefore, Toshiba
assumes no liability for damages incurred directly or indirectly from errors, omissions, or
discrepancies between any succeeding product and this manual.
Trademarks
Intel and Pentium are registered trademarks of Intel Corporation.
IBM, IBM PC/XT, PC/AT, PS/2 and OS/2 are registered trademarks of IBM Corporation.
Windows Vista home edition are registered trademarks of Microsoft Corporation.
Sound Blaster and Pro are trademarks of Creative Technology Ltd.
UNIX is a registered trademark of X/Open Company Ltd.
NetWare are registered trademarks of Novell, Inc.
All other properties are trademarks or registered trademarks of their respective holders.
ii Satellite L350/Satellite Pro L350/EQUIUM L350/SATEGO L350 Maintenance Manual
Preface
This maintenance manual describes how to perform hardware service maintenance for the
Toshiba Personal Computer Satellite L350 / Satellite Pro L350 / EQUIUM L350 / SATEGO
L350, referred to as Satellite L350 / Satellite Pro L350 / EQUIUM L350 / SATEGO L350 in
this manual.
The procedures described in this manual are intended to help service technicians isolate
faulty Field Replaceable Units (FRUs) and replace them in the field.
SAFETY PRECAUTIONS
Four types of messages are used in this manual to bring important information to your
attention. Each of these messages will be italicized and identified as shown below.
DANGER: “Danger” indicates the existence of a hazard that could result in death or
serious bodily injury, if the safety instruction is not observed.
WARNING: “Warning” indicates the existence of a hazard that could result in bodily
injury, if the safety instruction is not observed.
CAUTION: “Caution” indicates the existence of a hazard that could result in property
damage, if the safety instruction is not observed.
NOTE: “Note” contains general information that relates to your safe maintenance
service.
Improper repair of the computer may result in safety hazards. Toshiba requires service
technicians and authorized dealers or service providers to ensure the following safety
precautions are adhered to strictly.
Be sure to fasten screws securely with the right screwdriver. If a screw is not fully
fastened, it could come loose, creating a danger of a short circuit, which could cause
overheating, smoke or fire.
If you replace the battery pack, RTC battery or backup battery, be sure to use only the
same model battery or an equivalent battery recommended by Toshiba. Installation of
the wrong battery can cause the battery to explode.
Satellite L350/Satellite Pro L350/EQUIUM L350/SATEGO L350 Maintenance Manual iii
The manual is divided into the following parts:
Chapter 1 Hardware Overview describes the Satellite L350 / Satellite Pro L350 /
EQUIUM L350 / SATEGO L350 system unit and each FRU.
Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve
FRU problems.
Chapter 3 Test and Diagnostics describes how to perform test and diagnostic
operations for maintenance service.
Chapter 4 Replacement Procedures describes the removal and replacement of the
iv Satellite L350/Satellite Pro L350/EQUIUM L350/SATEGO L350 Maintenance Manual
Conventions
This manual uses the following formats to describe, identify, and highlight terms and
operating procedures.
Acronyms
On the first appearance and whenever necessary for clarification acronyms are enclosed in
parentheses following their definition. For example:
Read Only Memory (ROM)
Keys
Keys are used in the text to describe many operations. The key top symbol as it appears on
the keyboard is printed in boldface type.
Key operation
Some operations require you to simultaneously use two or more keys. We identify such
operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause (Break) means you must hold down Ctrl and at the same time press Pause (Break). If
three keys are used, hold down the first two and at the same time press the third.
User input
Text that you are instructed to type in is shown in the boldface type below:
DISKCOPY A: B:
The display
Text generated by the XXXXX that appears on its display is presented in the type face
below:
Format complete
System transferred
Satellite L350/Satellite Pro L350/EQUIUM L350/SATEGO L350 Maintenance Manual v
iv Satellite L350/Satellite Pro L350/EQUIUM L350/SATEGO L350 Maintenance Manual
1 Hardware Overview 1.1 Features
1.1 Features
The Toshiba Satellite L350/Satellite Pro L350/EQUIUM L350/SATEGO L350 is a full size
notebook PC based on the mobile Intel Core2 Duo, Dual Core and Merom Celeron Processors,
providing high-speed processing capabilities and advanced features. The computer employs a
Lithium Ion battery that allows it to be battery-operated for a longer period of time. The display
uses 17-inch WXGA+ LCD panel, at a resolution of 1440 by 900 pixels. The Socket P supports
BTO/CTO for the CPU so that the system can be designed to suit your needs.
The computer has the following features:
Processor
The CPU is mobile Intel Core2 Duo, Dual Core and Merom Celeron Processor:
2 Satellite L350/Satellite Pro L350/EQUIUM L350/SATEGO L350 Maintenance Manual
1.1 Features 1 Hardware Overview
The computer has two SO-DIMM slots, which come standard with DDRII-667MHz
module. It supports PC2-5300 and uses SO-DIMMs (DDRII SDRAM) driven at 1.8V,
accepting BTO/CTO for your memory requirements. It can incorporate up to 4.0GB for
GM965 and 2.0GB of main memory for GL960.
Using the following sizes of memory modules:
y 512 MB (32M×16×8P)/667MHz
y 1024 MB (64M×8×16P)/667MHz
y 2048 MB (64M×16×16P)/667MHz
Hard Disk Drive (HDD)
The computer accommodates 2.5-inch 9.5mm / 12.5mm height Serial ATA HDD with
following storage capacities:
y 80 GB (9.5mm thick) SATA (5,400rpm)
y 120 GB (9.5mm thick) SATA (5,400rpm)
y 160 GB (9.5mm thick) SATA (5,400rpm)
y 200 GB (9.5mm thick) SATA (5,400rpm)
y 250 GB (9.5mm thick) SATA (5,400rpm)
y 320 GB (9.5mm thick) SATA (5,400rpm)
y 300 GB (12.5mm thick) SATA (4,200rpm)
y 400 GB (12.5mm thick) SATA (4,200rpm)
ODD
The computer accommodates a fixed 12.7mm ODD with one of following types:
y Combo CD-RW/DVD ROM drive
y DVD Super Multi +-R Double Layer drive
y DVD Super Multi +-R Double Layer with Label Flash™ drive (BTO)
y HD DVD-ROM drive
Display
The LCD display available comes in the following type at resolution 1440x900, 262,144
colors:
y 17” WXGA+ CSV 200nits display
Satellite L350/Satellite Pro L350/EQUIUM L350/SATEGO L350 Maintenance Manual 3
1 Hardware Overview 1.1 Features
Keyboard
The keyboard has 30 kinds’ countries keyboard.
Battery
The computer has a removable 6/9 Cell Lithium Ion battery pack and an internal RTC
battery (rechargeable).
Universal Serial Bus (USB) Ports
The computer has three USB 2.0 ports. It is supported to daisy-chain a maximum of 127
USB devices. The serial data transfer rate is 480Mbps or 12Mbps and 1.5Mbps. These
ports support PnP installation and hot plugging.
External Monitor Port (BTO)
A 15-pin external monitor port is provided, through which the computer automatically
recognizes an external VESA DDC 2B compatible monitor.
Bridge Media Slot (BTO)
This slot is for your memory card requirements like SD, Mini-SD, SD-IO, MS, MS Pro,
MMC and XD Cards to provide memory card read on your computer.
Toshiba Pointing Device
Toshiba Pointing Device has one kind of Synaptic Touchpad.
Sound System
Realtek ALC268 integrated audio controller supports multimedia. The sound system
contains the following:
y Stereo speakers
y Headphone jack
y Internal microphone
y External microphone jack
4 Satellite L350/Satellite Pro L350/EQUIUM L350/SATEGO L350 Maintenance Manual
1.1 Features 1 Hardware Overview
On-Board LAN
The internal LAN supports 10/100Mbit, enabling connection to a LAN at up to 100Mbps.
It supports Wake-up on LAN from S3/S4/S5 and PXE boot support. This internal LAN
has RJ45 jack with signal reception LED to directly accommodate a LAN cable.
Wireless LAN (BTO)
The internal Mini Card slot supports IEEE802.11ag (MOW) / IEEE802.11ag (ROW) /
IEEE802.11ag (JPN) / IEEE802.11bg (MOW) / IEEE802.11bg (ROW) cards. The
Antenna has two or three wires dual band antenna support for BTO.
Internal Modem (BTO)
The computer contains a MDC, enabling data and fax communication. It supports ITUT V.90 (for rest countries) / V.92 (America, Canada, UK, Germany & France). The
transfer rates are 56Kbps for data reception, 33.6Kbps for data transmission and
14,400bps for fax transmission. Note, however, that the actual speed depends on the line
quality. The RJ11 modem jack is used to accommodate a telephone line.
PCI Express Card Slot
The ICH8-M provides PCI Express root ports which are compliant to the PCI Express
Base Specification, Revision 1.0a. The root port supports 2.5Gb/s bandwidth in each
direction (5Gb/s concurrent) and two virtual channels for full isochronous data support.
Internal Camera (BTO)
The computer has an internal camera. The camera has 1.3Mpix resolution support.
Satellite L350/Satellite Pro L350/EQUIUM L350/SATEGO L350 Maintenance Manual 5
1 Hardware Overview 1.1 Features
Figures 1-1/1-2/1-3 and 1-4 show the computer and its system unit configuration,
respectively.
Figure 1-1 ID Parts Description Placement
6 Satellite L350/Satellite Pro L350/EQUIUM L350/SATEGO L350 Maintenance Manual
1.1 Features 1 Hardware Overview
Figure 1-2 Computer Block Diagram
Satellite L350/Satellite Pro L350/EQUIUM L350/SATEGO L350 Maintenance Manual 7
1 Hardware Overview 1.1 Features
Figure 1-3 System Board Configurations
8 Satellite L350/Satellite Pro L350/EQUIUM L350/SATEGO L350 Maintenance Manual
1.2 System Unit Components 1 Hardware Overview
1.2 System Unit Components
Figure 1-4 is Block Diagram of the System Unit.
Figure 1-4 System Unit Block Diagram
Satellite L350/Satellite Pro L350/EQUIUM L350/SATEGO L350 Maintenance Manual 9
1 Hardware Overview 1B1.2 System Unit Components
The system unit of the computer consists of the following components:
Two expansion memory slots are provided. They can hold 512/1024/2048MB expansion
memory modules available as options to grow up to 2GB for GL960 and 4GB for GM965.
y PC2-5300/667MHz DDRII SDRAM supported
y 512/1024/2048MB modules supported
− 512 MB (32M x 16 x 8P)
− 1024 MB (64M x 8 x 16P)
− 2048 MB (64M x 16 x 16P)
y 1.8 volt operation
y No parity bit
y 64-bit data transfer
BIOS ROM (Flash EEPROM)
10 Satellite L350/Satellite Pro L350/EQUIUM L350/SATEGO L350 Maintenance Manual
Satellite L350/Satellite Pro L350/EQUIUM L350/SATEGO L350 Maintenance Manual 11
1 Hardware Overview 1B1.2 System Unit Components
− Enhanced Power Management
− Manageability
− System Management Bus (SMBus 2.0)
− Intel High Definition Audio Controller
− Integrated FAN Speed Control
Audio Controller
Realtek ALC268 integrated audio controller supports multimedia. The sound system
feature contains the following:
y 2 Stereo DACs support 16/20/24-bit PCM format for stereo audio playback
y 2 stereo ADCs support 16/20-bit PCM format for two stereo independent sound inputs
y 16/20/24-bit S/PDIF-OUT supports 44.1K/48K/88.2K/96K/192KHz sample rate
y All ADCs support 44.1K/48K/96KHZ sample rate
y 4 GPIOs (GPIO0/GPIO3 are digital GPIO shared with digital MIC interface,
GPIO1/GPIO2 are analog) for customized applications
y High quality analog differential CD input
y 2 jack detection pins each designed to detect up to 4 jacks
y Supports hardware digital volume control for digital microphone input
y Supports external PCBEEP input and built-in digital BEEP generator