This product complies with the requirements of EMC and Low Voltage Directives including their
amendments.
VORSICHT:
Maschinenlärminformations-Verordnung 3. GPSGV, der höchste Schalldruckpegel beträgt 70 dB(A) oder
weniger gemäß EN ISO 7779.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by manufacturer for compliance could void the user’s
authority to operate the equipment.
(for USA only)
“This Class B digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.”
“Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel
brouilleur du Canada.”
(for CANADA only)
The EA10953 AC adapter should be exclusively used for the B-EV4D Series printer.
The B-EV4D Series printer must be powered by the EA10953 AC adapter.
N258
Centronics is a registered trademark of Centronics Data Computer Corp.
Windows is a trademark of Microsoft Corporation.
The following information is for EU-member states only:
Disposal of products
(based on EU-Directive 2002/96/EC,
Directive on Waste electrical and electronic equipment –WEEE
The use of the symbol indicates that this product may not be disposed as unsorted municipal waste and
has to be collected separately. Integrated batteries and accumulators can be disposed of with the
product. They will be separated at the recycling centers.
The black bar indicates that the product was placed on the market after August 13, 2005.
By ensuring this product is disposed of correctly, you will help prevent potential negative consequences
for the environmental and human health, which could otherwise be caused by inappropriate waste
handling of this product.
For more detailed information about the take-back and recycling of this product, please contact you
r where
.
< For EU Only >
TOSHIBA TEC Europe Retail Information Systems S.A.
Rue de la Célidée 33 BE-1080 Brussels
Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions
necessary for safe handling are included in this manual. All warnings and cautions contained in this manual
should be read and understood before handling or maintaining the equipment.
Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified
using the procedures described in this manual, turn off the power, unplug the machine, then contact your
authorised TOSHIBA TEC representative for assistance.
Meanings of Each Symbol
This symbol indicates warning items (including cautions).
Specific warning contents are drawn inside the
(The symbol on the left indicates a general caution.)
This symbol indicates prohibited actions (prohibited items).
Specific prohibited contents are drawn inside or near the
(The symbol on the left indicates “no disassembling”.)
This symbol indicates actions which must be performed.
Specific instructions are drawn inside or near the symbol.
(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)
symbol.
symbol.
Any other than the
specified AC voltage
is prohibited.
Prohibited
Prohibited
ARNING
Do not use voltages other than
the voltage (AC) specified on the
rating plate, as this may cause
fire or electric shock.
If the machines share the same
outlet with any other electrical
appliances that consume large
amounts of power, the voltage
will fluctuate widely each time
these appliances operate. Be sure
to provide an exclusive outlet for
the machine as this may cause
fire or electric shock.
Do not insert or drop metal,
flammable or other foreign
objects into the machines through
the ventilation slits, as this may
cause fire or electric shock.
This indicates that there is the risk of death or serious injury if the
machines are improperly handled contrary to this indication.
Prohibited
Prohibited
Prohibited
Do not plug in or unplug the power
cord plug with wet hands as this
may cause electric shock.
Do not place metal objects or
water-filled containers such as
flower vases, flower pots or mugs,
etc. on top of the machines. If
metal objects or spilled liquid enter
the machines, this may cause fire
or electric shock.
Do not scratch, damage or modify
the power cords. Also, do not
place heavy objects on, pull on, or
excessively bend the cords, as this
may cause fire or electrical shock.
Disconnect
the plug.
If the machines are dropped or
their cabinets damaged, first turn
off the power switches and
disconnect the power cord plugs
from the outlet, and then contact
your authorised TOSHIBA TEC
representative for assistance.
Continued use of the machine in
that condition may cause fire or
electric shock.
( )
i
Disconnect
the plug.
Continued use of the machines in
an abnormal condition such as
when the machines are producing
smoke or strange smells may cause
fire or electric shock. In these
cases, immediately turn off the
power switches and disconnect the
power cord plugs from the outlet.
Then, contact your authorised
TOSHIBA TEC representative for
assistance.
Safety Summary ENGLISH VERSION EO1-33088
Disconnect
the plug.
Connect a
grounding wire.
If foreign objects (metal
fragments, water, liquids) enter
the machines, first turn off the
power switches and disconnect
the power cord plugs from the
outlet, and then contact your
authorised TOSHIBA TEC
representative for assistance.
Continued use of the machine in
that condition may cause fire or
electric shock.
Ensure that the equipment is
properly grounded. Extension
cables should also be grounded.
Fire or electric shock could
occur on improperly grounded
equipment.
Disconnect
the plug.
No
disassembling.
When unplugging the power cords,
be sure to hold and pull on the plug
portion. Pulling on the cord portion
may cut or expose the internal wires
and cause fire or electric shock.
Do not remove covers, repair or
modify the machine by yourself.
You may be injured by high
voltage, very hot parts or sharp
edges inside the machine.
This indicates that there is the risk of personal Injury or damage to
CAUTION
objects if the machines are improperly handled contrary to this indication.
Precautions
The following precautions will help to ensure that this machine will continue to function correctly.
• Try to avoid locations that have the following adverse conditions:
* Temperatures out of the specification * Direct sunlight * High humidity
* Shared power source * Excessive vibration * Dust/Gas
• The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild
detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic
covers.
• USE ONLY TOSHIBA TEC SPECIFIED paper.
• DO NOT STORE the paper where they might be exposed to direct sunlight, high temperatures, high
humidity, dust, or gas.
• Ensure the printer is operated on a level surface.
• Any data stored in the memory of the printer could be lost during a printer fault.
• Try to avoid using this equipment on the same power supply as high voltage equipment or equipment
likely to cause mains interference.
• Unplug the machine whenever you are working inside it or cleaning it.
• Keep your work environment static free.
• Do not place heavy objects on top of the machines, as these items may become unbalanced and fall
causing injury.
• Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines
and may cause fire.
• Do not lean against the machine. It may fall on you and could cause injury.
• Care must be taken not to injure yourself with the printer paper cutter.
• Unplug the machine when it is not used for a long period of time.
• Place the machine on a stable and level surface.
Request Regarding Maintenance
• Utilize our maintenance services.
After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance
once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines
and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.
• Our preventive maintenance service performs the periodic checks and other work required to maintain
the quality and performance of the machines, preventing accidents beforehand.
For details, please consult your authorised TOSHIBA TEC representative for assistance.
• Using insecticides and other chemicals
Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or
other parts to deteriorate or cause the paint to peel.
1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.
2. The contents of this manual may be changed without notification.
3. Please refer to your local Authorized Service representative with regard to any queries you may have in
this manual.
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33088
1. PRODUCT OVERVIEW
1.1 Introduction
1.2 Features
1.3 Unpacking
1.4 Accessories
Thank you for choosing the TOSHIBA B-EV4D series barcode printer.
This Owner’s Manual contains valuable information from general set-up
to confirming the printer's operation using test prints. You should read it
carefully to help you gain maximum performance and life from your
printer. This manual should be kept close at hand for everyday reference.
Please contact your TOSHIBA TEC representative for further
information concerning this manual.
This printer has the following features:
Various kinds of interface
Various kinds of interface are provided as standard:
・Parallel ・Serial
・USB ・Ethernet
Simple mechanism
The simple printer mechanism allows easy operation and maintenance.
Superior hardware
Clear print is realized by 8 dots/mm (203 dpi) (for the B-EV4D-GS14)
print head at maximum printing speed of 127 mm/sec. (5 inches/sec.) or
11.8 dots/mm (300 dpi) (for the B-EV4D-TS14) print head at a max.
printing speed of 101.6 mm/sec. (4 inches/sec.)
Safety consciousness
The damper mechanism prevents the top cover from slamming shut.
A variety of options
The following optional devices are available:
・Cutter module ・AC Adapter Cover
・Strip module ・External Media Hanger
1. Unpack the printer.
2. Check for damage or scratches on the printer. However, please note
that TOSHIBA TEC shall have no liability for any damage of any
kind sustained during transportation of the product.
3. Keep the cartons and pads for future transportation of the printer.
When unpacking the printer, please check that the following accessories
are supplied with the printer.
CD-ROM (1 copy) Power Adapter (1 pc.)
Supply Loading InstructionsSafety Precautions
1.1 Introduction
E1- 1
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33088
1.4 Accessories
When purchasing the power cord
Since the power cord set is not enclosed in this unit, please purchase an approved one that meets the following
standard from your authorized TOSHIBA TEC representative.
(As of August 2008)
Country Agency
Australia SAA GermanyVDE
Austria OVE
Belgium CEBEC
Canada CSA
Certification
mark
Country AgencyCertification markCountry Agency
Ireland NSAI
Italy IMQ
Japan METI
Sweden SEMKKO
Switzerland SEV
UK ASTA
UK BSI
Certification
mark
Denmark DEMKO
Finland FEI
France UTE
NetherlandsKEMA
Norway NEMKO
Spain AEE
U.S.A. UL
Europe HAR
China CCC
Power Cord Instruction
1. For use with 100 – 125 Vac mains power supply, please select a power cord rated Min. 125V, 10A.
2. For use with 200 – 240 Vac mains power supply, please select a power cord rated Min. 250V.
3. Please select a power cord with the length of 2m or less.
4. The power cord plug connected to the AC adapter must be able to be inserted into an ICE-320-C6 inlet. Refer to the
following figure for the shape.
Country/Region North America Europe
Power Cord
Rated (Min.)
Type
Conductor size
125V, 10A
SVT
No. 3/18AWG
250V
H05VV-F
3 x 0.75 mm
(Min.)
Plug Configuration
(locally approved
type)
Rated (Min.)
125V, 10A
250V, 10A
*1: At least, 125% of the rated current of the product.
2
United
Kingdom
250V
H05VV-F
3 x 0.75 mm
250V, *1
250V
AS3191 approved,
Light or Ordinary Duty type
2
3 x 0.75 mm2
250V, *1
Australia China
250V
GB5023
3 x 0.75 mm
250V, *1
2
E1- 2
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33088
r
(
)
t
1.5 Appearance
1.5.1 Dimensions
1.5.2 Front View
1.5.3 Rear View
1.5 Appearance
The names of the parts or units introduced in this section are used in the
following chapters.
198 (7.8)
258
10.2
173
(6.8)
Dimensions in mm (inches)
FEED Button
Media Outle
STATUS Lamp
Media View Window
Top Cover
Release Button
SD Card Slot
Fanfold paper slot
Ethernet interface
USB Interface
Connecto
Parallel Interface
Connector (Centronics)
Power Switch
Power Jack
Serial Interface
Connector
(RS-232C)
E1- 3
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33088
p
r
r
r
1.5.4 Interior
Do not touch the print head
or around it just after printing.
You may get burned as the
rint head becomes very hot
during printing.
WARNING!
Media Holde
Media Holder Lock Switch
Cover Open Senso
Media Guide
Platen
Print Head
Top Cove
Feed Gap Sensor
(Receiver)
Media Guide
Adjustment Dial
Black Mark Sensor
Feed Gap Sensor
(Transmitter)
1.5 Appearance
E1- 4
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33088
1.5.5 Button and Indicator
Lamp
1.5 Appearance
The [FEED] button operates as FEED button or PAUSE button
depending on the printer statuses.
• Pressing this button when the printer is in online
As the FEED
button
state causes a media feed.
• Pressing this button after removing a cause of
an error returns the printer to online state.
• Pressing this button during printing stops
As the PAUSE
button
printing after completing the current label. The
printer resumes printing when this button is
pressed again.
The indicator lamp lights up or flashes in different colors depending
on the printer statuses. The main indicator lamp statuses and the
corresponding printer statuses are shown inside the top cover.
Color Status Printer status
Green Lights up Stand-by
Green Flashes fastCommunicating with a host.
Green
Green/Red
Red Lights up
Red Flashes fast
Red
Red
Orange Flashes fast
None Unlit The top cover is open.
Flashes
slowly
Flashes
slowly
Flashes at
medium
speed
Flashes
slowly
Printing is temporarily stopped (paused).
The print head temperature exceeded the
upper limit.
A communication error occurred. (Only
when the RS-232C is used.)
A paper jam occurred.
The media is ended.
An issue or feed was attempted with the top
cover opened.
A paper jam occurred din the cutter unit.
(Only when the cutter unit is fitted.)
E1- 5
2. PRINTER SETUP ENGLISH VERSION EO1-33088
2. PRINTER SETUP
2.1 Precautions
Avoid using the printer in
the locations where it is
subjected to intense light
(e.g. direct sunlight, desk
light). Such light may affect
the sensors of the printer,
causing malfunctions.
CAUTION!
This section outlines the steps necessary to setup your printer prior to its
operation. The section includes precautions, connecting cables,
assembling accessories, loading media, and performing a test print.
To insure the best operating environment, and to assure the safety of the
operator and the equipment, please observe the following precautions.
• Operate the printer on a stable, level, operating surface in a location
• Keep your work environment static free. Static discharges can cause
• Make sure that the printer is connected to a clean source of AC Power
• Ensure that the printer is connected only to AC mains that has a
• Do not operate the printer with the cover open. Be careful not to
2.1 Precautions
free from excessive humidity, high temperature, dust, vibration or
direct sunlight.
damage to delicate internal components.
and that no other high voltage devices that may cause line noise
interference are connected to the same mains.
proper ground (earth) connection.
allow fingers or articles of clothing to get caught into any of the
moving parts of the printer.
• Make sure to turn off the printer power and to remove the power
adapter connector from the printer whenever working on the inside of
the printer or when cleaning the printer.
• For best results, and longer printer life, use only TOSHIBA TEC
recommended media. (Refer to the Supply Manual.)
• Store the media in accordance with the specifications.
• This printer mechanism contains high voltage components; therefore
you should never remove any of the covers of the machine as you may
receive an electrical shock. Additionally, the printer contains many
delicate components that may be damaged if accessed by unauthorized
personnel.
• Clean the outside of the printer with a clean dry cloth or a clean cloth
slightly dampened with a mild detergent solution.
• Use caution when cleaning the thermal print head as it may become
very hot while printing. Wait until it has had time to cool before
cleaning. Use only the TOSHIBA TEC recommended print head
cleaner to clean the print head.
• Do not turn off the printer power or remove the power plug while the
printer is printing or while the Indictor Lamp is flashing.
E2- 1
2. PRINTER SETUP ENGLISH VERSION EO1-33088
p
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I
2.2 Procedure before
Operation
1. To communicate directly with
a host computer, an RS-232C,
Centronics, Ethernet, or USB
cable is required.
(1) RS-232C cable: 9 pins
(2) Centronics cable: 36 pins
(3) Ethernet cable: 10/100 Base
(4) USB cable: V2.0 (Full
2. Use of a Windows Driver will
allow issuing media on the
printer from a Windows
application.
The printer can also be
controlled with its own
programming commands. For
details, please contact your
TOSHIBA TEC representative.
NOTE:
(do not use a null modem
cable)
Speed)
2.3 Turning the Printer
ON/OFF
2.3.1 Turning ON the Printer
Use the power switch to
turn the printer on/off.
Plugging or unplugging the
ower cord to turn the
rinter on/off may cause
fire, an electric shock, or
damage to the printer.
CAUTION!
2.2 Procedure before Operation
This section describes the outline of the printer setup.
1. Unpack the accessories and printer from the box.
2. Refer to Safety Precautions in this manual and set up the printer at a
proper location.
3. Make sure that the Power Switch is off. (Refer to Section 2.3.)
4. Connect the printer to a host computer with an RS-232C, Centronics
interface, Ethernet cable or USB cable. (Refer to Section 2.4.)
5. Connect the Power Adapter to the printer, and then plug the Power
Cord into a properly grounded power outlet. (Refer to Section 2.5)
6. Load the media. (Refer to Section 2.7.)
7. Adjust the position of the Feed Gap Sensor or Black Mark Sensor to
match the media being used. (Refer to Section 2.7.)
8. Turn the Power ON. (Refer to Section 2.3.)
9. Install the Printer Drivers in the host computer. (Refer to the Printer
Driver in the CD-ROM.)
When the printer is connected to a host computer it is good practice to
turn the printer ON before turning on the host computer and to turn OFF
the host computer before turning off the printer.
1. To turn ON the printer power, press the power switch as shown in the
picture below. Note that ( | ) is the power ON side of the switch.
Power Switch
NOTE:
f the Status Lamp is illuminated
in red, go to Section 4.1, Troubleshooting Guide.
2. Check that the Indicator Lamp flashes slowly in orange for 5 seconds,
then stays illuminated in green.
E2- 2
2. PRINTER SETUP ENGLISH VERSION EO1-33088
2.3.2 Turning OFF the
Printer
1. Do not turn off the printer
power while the media is
being printed as this may
cause a paper jam or
damage to the printer.
2. Do not turn off the printer
power while the Green
Indicator Lamp is flashing
as this may cause damage
to the data being
downloaded.
CAUTION!
2.4 Connecting the Cables to the Printer
1. Before turning off the printer power switch verify that the Indicator
Lamp is illuminated in green, not flashing.
2. To turn OFF the printer power press the power switch as shown in the
diagram below. Note that ( { ) is the power OFF side of the switch.
Power Switch
E2- 3
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