Toshiba DP5018F-S Quick Manual

Handset Key Description

Voicemail Notification Key

Mute Key

Redial Key

Hands free / Loudspeaker Key

Volume Up / Volume Down

Transfer Key

Hold Key

Speed Dial Key

Toshiba

Non Display Handset

(DP5018F-S)

Quick Guide

Additional Guides available at

http://www.swcomms.co.uk/resource-

centre/user-guides-and-manuals

Service Desk 01392 330033

email: [e-mail]

Customer Service 01392 315315

email: [e-mail]

Issue 11 24.2.16

Basic Call Handling

Answer a call
Lift receiver or press key to answer call
hands free

Make a call
Lift receiver and dial 9 and telephone number or
dial number without lifting receiver for a hands
free call

Hold a call
Press key once

Retrieve a held call
Press the line key next to the green flashing light

Transfer a call
To announce the call:- Press the key, dial
the extn number, announce call and hang up

To transfer without announcing:-Press
Key, dial the extn number and hang up

External transfer
Whilst on a call, press the key, dial ‘9’
& telephone number, announce call then hang up

[The company will incur the call cost]

Retrieve a call
If you are announcing the call and there is no
response from the extn, press the green flashing

line key

Transfer a caller to a mailbox
Whilst on a call, press key, dial # 407 and
mailbox number (extn number), press # and hang
up

Redial Last number
Press key this will redial the last number
you have dialed (Int or ext)

Further Telephone Features

Park a call
Press key, followed by # 33# to park on
your extn. Replace the receiver

Retrieve a parked call
Dial #32 followed by the extn number where call was
parked to retrieve the call

All call page
Lift receiver and dial #30 [Your announcement will
come out through the speakers of any free extns]

Pickup – Group
Press programmed Pick up key or dial #5#34

Pick up specific extn
Dial #5#5 and ringing extn number

Forwarding Your Telephone

Dial one of the following codes followed by the

destination number (eg: extn number to receive the
calls):

#6011 – Immediate forward
#6021 – Forward on busy
#6031 + Time in seconds 08-60 Forward on No
Answer
#6041 – Forward on Busy and No Answer
#6091 – Do Not Disturb ON
#6092 – Do Not Disturb OFF
#6011 + 9 – External Call Forward followed by #

[The company will incur the call cost]

#6051 – Cancel Call Forward

Speed Dials

To Program:

Dial # 9876, press the key, enter speed dial
location 100 – 119 (Dependent upon your system
settings), enter 9 + telephone number, press the
key to store the entry then lift and replace
receiver

To Use:

Press key and then location 100 – 119.