Toshiba LAN connected MFPs with Network Viewer, ImageVision2000 or
SmartLink2000
The Toshiba Network Viewer, ImageVision2000 and SmartLink2000 products support the following
Toshiba MFPs when connected using a Network Interface Card [NIC]:
Toshiba DP120F
Toshiba DP125F
Toshiba e-STUDIO16
Toshiba e-STUDIO20
Toshiba e-STUDIO25
• TCP/IP is used to transport instructions and messages between the PC running the device
driver and the Toshiba MFP – so the LAN must support TCP/IP protocol and this protocol
must be installed at least on the PC running the Network Viewer or SmartLink2000 device
driver.
• SMTP is used to send messages between the PC running the device driver and the Toshiba
MFP to send or receive fax messages.
To achieve this the device driver installs itself as a simple SMTP server – this means that no
other SMTP server can run on the PC that is running the Network Viewer or a
SmartLink2000/ImageVision2000 device driver for a Toshiba MFP connected via NIC to the
LAN.
• To send faxes from ImageVision2000/SmartLink2000 via a Toshiba MFP connected directly
to the LAN, SMTP protocol is used.
This means that, on the Toshiba MFP, “E-Mail, Receive Mode” must be set to “SMTP” and
the “Offramp Gateway” function on the Toshiba MFP must be set “ON”.
• The Network Viewer, ImageVision2000 and SmartLink2000 use FTP to exchange device and
phonebook setup data with the Toshiba MFP that allows users to configure the device settings,
One Touch, Abbreviated Dials and Groups for the Toshiba MFP from the PC. FTP access is
protected by a username and password – so the username and password set on the Toshiba
MFP must match those set for the device driver.
Configuring Toshiba MFP
Summary
To use a Toshiba MFP connected directly to the LAN with the Toshiba Network Viewer,
ImageVision2000 or SmartLink2000 you must define the following settings on the Toshiba MFP:
SMTP IP address to be used to send emails, or the IP of the ImageVision2000/SmartLink2000
device driver’s PC if not intending to use email from Toshiba MFP.
= “FTP Password” setting defined for the device driver – default is “pass”.
• Program|Menu Æ INITIAL SETUP Æ NETWORK Æ LAN FAX Æ LAN FAX SERVER
ADDRESS = IP of PC running the device driver for this MFP
• After making changes to the Toshiba MFP’s Network Settings, always select the “INITIAL
SETUP Æ NETWORK Æ COMPLETE” or “INITIAL SETUP Æ NETWORK Æ DONE”
menu to save the changes.
• It is recommended that you then power off and back on the Toshiba MFP and wait at least 2
minutes for it to connect to the LAN, or until the Toshiba MFP has printed its NIC status
report, before attempting to communicate with the Toshiba MFP via the LAN.
Detail
Press the “Program” or “Menu” button to enter programming mode on the Toshiba MFP.
1. INITIAL SETUP
1.1. NETWORK
1.1.1. TCP/IP
1.1.1.1. BOOTP/DHCP
This should be set to "DISABLE" or “OFF” unless there have a DHCP server on the network, in which
case the IP address of the machine will be determined when it powers up.
The Network Administrator should be able to tell you if there is a DHCP server on the network to assign
IP addresses dynamically.
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By default the device driver for Toshiba MFPs connected via a LAN will detect the IP being used by the
Toshiba MFP each time the driver starts because the “Determine IP Address every time driver loads”
option is selected:
So, after detecting the Toshiba MFP during installation (or entering the IP assigned to it at that time
manually) the device driver will work whether a static or dynamically allocated IP address is used.
• The “MAC address” of the Toshiba MFP’s network card, which is unique and always remains
the same, is stored in the device driver’s configuration file. Then, when the device driver
starts it broadcasts an SNMP message around the network to find the NIC with the required
MAC address and then learns the IP currently assigned to the card which it then uses for
subsequent communications with the Toshiba MFP.
• The SNMP message will only reach devices in the same sub-net as the PC issuing the message
– the PC where the device driver is running. So, if the Toshiba LAN MFP is in a different
sub-net to the PC running the device driver you cannot use the “Determine IP Address every
time driver loads” option and must set a static IP address for the Toshiba LAN MFP.
1.1.1.2. IP ADDRESS
Do not set this if the MFP should obtain its IP from a DHCP server – if a specific IP is set then this will
be used even if BOOTP/DHCP defined above is set to “Enable”.
If set, this should be a valid, unique address on the local network. This address later gets entered into
the setup if the device isn't being automatically detected.
The Network Administrator should be able to tell you what this should be.
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1.1.1.3. SUBNET MASK
This should be a valid net mask for the local network, e.g. 255.255.255.0.
The Network Administrator should be able to tell you what this should be, or you could try running
IPCONFIG.EXE on a LAN PC to see what it is set to on the PC – it may be the same for the Toshiba
MFP.
1.1.1.4. DEFAULT GATEWAY
The local network's gateway IP address, or you could try running IPCONFIG.EXE on a LAN PC to see
what it is set to on the PC – it may be the same for the Toshiba MFP.
The Network Administrator should be able to tell you what this should be.
1.1.1.5. HOST NAME = “Domain Name” setting defined for device driver
Used to be used by the IFAX NIC to validate the source of fax transmission jobs received via the NIC
and therefore had to match the "Domain name" defined in ImageVision2000/SmartLink2000 for the
device. However, latest firmware doesn't check the domain used to submit a fax transmission job
against this HOST NAME and instead only accepts new fax transmission jobs from the PC with IP
matching that defined for the MFP’s LAN FAX SERVER ADDRESS.
For safety and simplicity it is probably best though to still set the Toshiba MFP’s HOST NAME" and
device driver’s "Domain name" values to the same settings. e.g. "wordcraft.com".
After changing any settings in the INITIAL SETUP, NETWORK, TCP/IP section press “Cancel” to
return to the INITIAL SETUP, NETWORK section and select “01 COMPLETE” or “01 DONE” to save
the changes.
• If you change the HOST NAME setting on the MFP via the Device Settings function in either
Network Viewer, ImageVision2000 or SmartLink2000 then the “Domain Name” setting
associated with the device driver is automatically updated to match.
1.1.2. E-MAIL
1.1.2.1. E-MAIL ADDRESS
You must define a valid email address, even if only using the Toshiba MFP to send fax messages from
ImageVision2000/SmartLink2000.
• If you do not define a valid email address for this setting then the Toshiba MFP will not send a
Message Disposition Notification [MDN] to ImageVision2000/SmartLink2000 when a fax
transmission submitted by ImageVision2000/SmartLink2000 completes whether successfully
or unsuccessfully.
This means that ImageVision2000/Smartlink2000 will show the fax transmission “In
Progress” for 30 minutes while it waits for the MDN after which it will fail the attempt back to
the Scheduler. If the job is then retried still without a valid email address being defined on the
Toshiba MFP the sequence will repeat.
1.1.2.2. ERROR MAIL FW ADDRESS
The email address to which error messages should forwarded when appropriate.
1.1.2.3. RECEIVE MODE = SMTP
To use the Toshiba MFP to send messages to fax numbers from ImageVision2000/SmartLink2000
“SMTP” must be selected for this setting
1.1.2.4. SMTP SERVER ADDRESS
Enter the IP address of the SMTP mail server to be used by the Toshiba MFP to send emails.
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If you only want to use the Toshiba MFP to send faxes from ImageVision2000/SmartLink2000 and do
not have an SMTP server IP to use for sending emails from the Toshiba MFP then set the IP of the PC
where ImageVision2000/SmartLink2000’s device driver for this Toshiba MFP is running.
1.1.3. FTP
1.1.3.1. FTP SERVER LOGIN NAME = “FTP User” setting defined for the device driver –
default is “public”
1.1.3.2. FTP SERVER LOGIN PASSWORD = “FTP Password” setting defined for the
device driver – default is “pass”
FTP is used to exchange device setup data between the Network Viewer, ImageVision2000 or
SmartLink2000 and the Toshiba MFP.
• If the FTP user and password settings on the Toshiba MFP do not match those associated with
the device driver in either Network Viewer, ImageVision2000 or SmartLink2000 then
attempts to read setup data from the Toshiba MFP will fail with “Invalid credentials for
setup”.
Check the “FTP User” and “FTP Password” settings in the “File Transfer” section of the
dialog displayed in Network Viewer, ImageVision2000 or SmartLink2000 when you do the
following:
• Start Network Viewer, ImageVision2000 or SmartLink2000
• If Welcome screen appears click “Browse Folders”
• In left-hand folder tree, click “Devices” to open the “Devices” folder
• Right-click appropriate device driver name and select “Properties”.
• Select the “Network” tab
• The following dialog appears:
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