TOSHIBA
Polycom SpectraLink 8002 Handset
Provides SIP Wireless Mobility on Strata CIX
Toshiba is pleased to announce a new addition to the Polycom SpectraLink 8000 series of SIP wireless
telephones. The new SpectraLink 8002 handset operates over an existing IEEE 802.11b/g wireless local
area network using Session Initiation Protocol (SIP), registering directly to the Strata CIX system without
any gateway requirements. A TFTP Server is required for handset registration and firmware upgrades,
however free-of-charge versions are available in the market (see “TFTP Server Setup” on pa ge 7 ).
The 8002 handset provides a wireless extension to your existing Toshiba Strata CIX system solution,
providing interoperability with the CIX features and SIP line extension dialing, and is a significant costsaving alternative to intra-office cellular communications. No separate proprietary wireless base station or
equipment is required, since the 8002 handset can use an existing WLAN infrastructure.
Strata® CIX
™
Product Bulletin
PBCIX-0093A
November 2008
Product Overview
The SpectraLink 80 02 SIP wireless telephone is a cost-effective,
business-grade mobile telephony solution for small to medium-sized
businesses. Using the Wi-Fi Alliance’s WMM QoS standard, the 8002
handset interoperates with most consumer-grade and SMB access point
infrastructure devices, alleviating the need to install and maintain
additional hardware while still providing enterprise-level security and
voice quality. In keeping with the needs of the market segment, the 8002
handset is packaged in complete, ready-to-install bundles that include a
single or dual charger, a battery pack and a power supply.
This lightweight handset offers a rich set of features, including a backlit
keypad and high-resolution display, menu driven functions and
messaging capabilities. With its reinforced yet ergonomic design, the
8002 handset is a lightweight handset that also provides shock resistance
at an affordable price. Polycom’s advanced manufacturing and test
processes also deliver leading-class durability ensuring that the 8002
handset withstands the rigors of daily operation, thereby protecting your
investment.
The Polycom SpectraLink 80 02 SIP wireless telephone provides:
• 802.11b (Wi-Fi) standard-compatibility for 802.11b/g networks
• WMM QoS (802.11e) standards-compatibility
• G.711 (A- and µ-law) codec support
• 4-line backlit dot matrix display with icons and line-status indicators
• Four softkeys in two rocker style key buttons supporting up to 16 programmable features
© Copyright 2008
Toshiba America Information Systems, Inc.
9740 Irvine Blvd., Irvine, CA 92618-1697 (949) 583-3700
Telecommunication Systems Division
www.telecom.toshiba.com
Value Proposition
• Audible and vibrating ringers
• Integrated TFTP client
• DHCP or static IP addressing
• Talk time up to three hours, standby up to 50 hours
• Backlit keypad
• MIL-STD-810F shock resistance with high impact strength ABS plastics
• 2.mm headset connection
• Volume side keys
• Multi-line support
Value Proposition
Convenience
• Looks and feels like a mobile phone
• Fits easily into pocket – compact and light
• Integrates the features of Toshiba's desktop IP telephones
Affordability
• Deploys without cabling, reducing the costs of network deployment and expansion
• Integrates into an existing phone system and wireless network, with no gateway requirements
• Provides lower-cost internal and external voice communication
Mobility
• Supports roaming, enabling movement of a user arou nd a building or area
• Requires minimal configuration for quick deployment which makes it suit able for emerg ency situations
like natural or human-induced disasters, military conflicts, emergency medical situations, etc.
Productivity
• Uses standards-based wireless (IEEE 802.11b) technology that allows users to achieve excellent
connections for voice communication
• Equipped with advanced Quality of Service (QoS) technologies to provide consistent superior voice
quality
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Polycom SpectraLink 8002 Handset Provides SIP Wireless Mobility on Strata CIX
Specifications
Item Specification
Standard: IEEE 802.11b compliant
Wireless Frequency Band: 2.400 to 2.4835 GHz
Wireless LAN
Call Control Protocol Session Initiation Protocol (SIP)
Audio Codecs G.711 (A-law / µ-Law)
Network Internet Protocol (IP)
Management DHCP, TFTP
QoS WMM (802.11e EDCA)
Transmission Type: Direct Sequence Spread Spectrum
Transmit Data Rates: 11, 5.5, 2, 1 Mbps; auto rate selection
Transmit Power: 100 mW max (adjustable), < 10 mW avg
Value Proposition
Security
Battery Capacity Talk time: up to three (3) hours, Standby: up to 50 hours
Recharge Time Approximately 90 minutes
Display
Buttons
Dimensions 139.7 x 50.8 x 22.9mm
Weight 119g
Headset Jack 2.5mm
Durability
Operating Temperature
IEEE 802.11i WPA/WPA2 with Pre-Shared Key (PSK)
Standard WEP 40 bit and 128 bit
4-line backlit dot matrix display with top row icons and linestatus indicators, two 16-character lines of text, and bottom row
for softkey labels.
0 to 9, *, #, send/power on key, end/power off key, menu key,
FCN system functions key, 4 softkeys in 2 rocker-style key
buttons.
MIL-STD-810F Method 516.5 Procedure IV for shock resistance
Reinforced Design
0
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Polycom SpectraLink 8002 Handset Provides SIP Wireless Mobility on Strata CIX
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Value Proposition
Features
SIP Phone Features
• Make Call
• Redial Last Number [Send key > Redl softkey > Dial softkey or Send key]
• Speed Dial / Favorites Phone Book [Send key > Favr softkey]
• Receive Call
• Caller ID
• Hold [via softkey]
• Mute [via softkey]
• Call Waiting [via Line key]
• Do Not Disturb (8002) [Send key > FCN 2 (enable) / FCN 2 (disable)]
• Call Forward (8002) – SIP Phone Feature not supported. See SIP Line Features below.
• Call Transfer (Supervised) [FCN 1 > extension num (or Favr softkey) > Send key > FCN 1]
• Call Transfer (Blind) – SIP Phone Feature not supported
• Message Waiting Indicator
• Volume Control
• Keypad lock / unlock [FCN > Lock Keys softkey (unlock) / Unlk softkey > # (unlock)]
SIP Line Features
• Call Extension ID
• Do Not Disturb (CIX) [#6091 enable / #6092 disable > Send key]
• Voice Mail Retrieval [#408 > Send key]
• Call Forward – All Call (CIX) [#6011 > (extension num) > Send key]
• Call Forward – Busy (CIX) [#6021 > (extension num) > Send key]
• Call Forward – No Answer (CIX) [#6031 > (extension num) > Send key]
• Call Forward – Busy, No Answer (CIX) [#6041 > (extension num) > Send key]
• Call Forward – Cancel (CIX) [#6051 > Send key]
• Call Park [FCN 1 > #33# (or #33 + extension num) > Send key]
• Call Park Retrieve [#32 + extension num (or #32#) > Send key]
• Call Pickup [#5#5 + extension num > Send key]
• Page All (Outbound) [#30 > Send key]
• Page Group (Outbound) [#31 + group num > Send key]
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Polycom SpectraLink 8002 Handset Provides SIP Wireless Mobility on Strata CIX
Order Information and Availability
The Polycom SpectraLink 8002 SIP wireless telephone comes standard with phone unit, battery pack,
single charger or dual charger option, and power supply and is available for order on the Toshiba FYI site.
Replacement parts and accessories are also available .
Part Number Description
Order Information and Availability
2200-37010-020
2200-37020-020
2200-37210-001 SpectraLink 8002 Wireless Telephone Battery Pack
QPS101A
2200-37202-001 SpectraLink 8002 Wireless Telephone Dual Charger
DCE101 Desktop/Single Charger for SpectraLink e340/8002 (RoHS)
NCC101
PTO501 Clothing Clip for SpectraLink e340/h340/8002 (RoHS)
PTO521 Swivel Clip for SpectraLink e340/h340/8002 (RoHS)
PTO651
PTO656
SpectraLink 8002 Single Charger Bundle – with power supply for North
America
SpectraLink 8002 Dual Charger Bundle – with power supply for North
America and Taiwan. Includes 1x 8002 Wireless Telephone, 2x Battery
Pack, 1x Dual Charger, 1x Power Supply
Power Supply for Single, Dual and Quick Chargers and Configuration
Cradle – North America (RoHS)
SpectraLink Configuration Cradle for e340/h340/i640/8002 Wireless
Telephones (RoHS). Order power supply (QPS101A) separately.
Swivel Carrying Case for SpectraLink e340/h340/8002, Black Leather
without Keypad Cover (RoHS)
Swivel Carrying Case for S pectraLink e340/h340/8002, Yellow Vinyl without
Keypad Cover (RoHS)
PTO661
PTO666
Swivel Carrying Case for SpectraLink e340/h340/8002, Black Leather with
Keypad Cover (RoHS)
Swivel Carrying Case for SpectraLink e340/h340/8002, Yellow Vinyl with
Keypad Cover (RoHS)
Availability
The Polycom SpectraLink 80 02 SIP wireless telephone is now available for ordering on the Toshiba FYI
site.
Polycom SpectraLink 8002 Handset Provides SIP Wireless Mobility on Strata CIX
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System Requirements
System Requirements
8002
• 8002 Release 235.008 or later
CIX
• Strata CIX40, CIX100, CIX200, CIX670, or CIX 1200 system running Release 5.20MT014 or later
• MIPU Release MT0117 or later; MT0018 or later for Multi-line support
• Strata CIX40, CIX100, CIX200, and CIX670 systems running R4 and later software can be upgraded
to Release 5.2 software. Systems running R3 software must be updated to R4 processors then
updated to R5.2 software.
Access Point
An access point that supports WMM is required. A reference list of current WMM supp orted access point s
can be found on the WiFi Alliance website (http://www.wi-fi.org) under WiFi Certified™ Products.
Windows (for TFTP Server)
• Windows XP Service Pack 2 or later
• Windows Vista Business and Ultimate Editions
• Windows Server 2000 Service Pack 4 or later
• Windows Server 2003 Service Pack 1 or later
Note 64-bit operating systems not currently supported
License Requirements
License
• Each Polycom SpectraLink 8002 SIP wirel ess telephone requires an IP End Point License: LIC-CIX-IP
PORT.
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Polycom SpectraLink 8002 Handset Provides SIP Wireless Mobility on Strata CIX
End-User Reference Guide
CIX Setup
• Verify CIX program 250 FK13 = RFC2833 for DTMF [note: CIX default setting for new SIP extensions
that support RFC2833 only].
TFTP Server Setup
Important! The 8002 requires that a TFTP Server be running at all times for hand set registration and
firmware upgradability. Toshiba has approved the free-of-charge SolarWinds TFTP
Server, which can be downloaded from their website (www.solarwinds.com). However,
almost any TFTP Server can be used. The TFTP Server can be run on the Toshiba MAS
or on a separate server.
1. Click File > Configure.
2. Click the General tab, and then
specify whether to start the
server (shown right).
3. If you want the TFTP server to
appear in the task tray, check
Add TFTP Server to Windows
task tray
4. Specify a directory to use as the
root directory of the TFTP
server. Files received by the
TFTP server are saved here.
Files to be sent by the TFTP
server must be first copied to
this directory.
End-User Reference Guide
5. Click the Security tab, then
select the actions you want to
allow the TFTP server to
perform. For example, click
Receive files if you want to
restrict the server to only
receiving files.
6. If you want to restrict the TFTP
server functions to a specific IP address range, click Add and then specify the beginning and ending IP
addresses of the range. Then, click OK.
7. Click OK.
Note TFTP protocol has no innate security. There are no passwords or authentication. SolarWinds TFTP
Server adds security by allowing you to limit the server's functionality and specify a range of IP
addresses from which to accept requests.
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End-User Reference Guide
SIP Configuration File Setup
The 8002 configuration files sip_allusers.cfg and sip_xxxxxx.cfg template can be downloaded from the
Toshiba FYI site under 3rd Party > Polycom.
1. Copy 8002 sip_xxxxxx.cfg template file and rename to sip_(extension num).cfg file name (e.g.
sip_3700.cfg)
2. Edit sip_(extension num).cfg file
• Set PROXY1_ADDR = (MIPU IP address):5060
• Set PROXY1_KEYPRESS_2833 = enable
• Set PROXY1_KEYPRESS_INFO = disable
• Set PROXYn_HOLD_IP0 = enable
• Set AUTH = (username); (password) [note: same as phone Username and Password for SIP
registration]
• Set LINE1 = (extension num)
• Set LINE1_PROXY = 1
• Set LINE1_CALLID = (display name)
• Delete # comment. Set FAVORITE = "(extension num)"; "(display name)" [note: up to 8 favorite
line items allowed]
3. Copy both sip_allusers.cfg and sip_(extension num).cfg file into C:\TFTP-Root directory
Network Setup
• If network is DHCP, add Option 66 to DHCP Server to point to TFTP Server IP Address
• If network is static, enter TFTP Server IP Address into 8002 Setup
Access Point Setup
• Turn on WMM option
8002 Setup
• To get into Setup mode – Turn off handset, press Send key + End key simultaneously, release Send
key first while still holding End key. Using volume keys, scroll to specific config menu item.
• Phone Config
• Phone Config > License Option
• Select Type 022
• Phone Config > SIP Registration
• Reg 1 and Login
• Enter Username. Save.
• Enter Password. Save.
• Network Config
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• Network Config > IP Addresses > Static IP
• Enter phone IP Address. Save.
• Enter TFTP Server IP Address. Save.
Polycom SpectraLink 8002 Handset Provides SIP Wireless Mobility on Strata CIX
• Enter default gateway IP Address. Save.
• Enter subnet mask. Save.
• Enter SIP TFTP Server IP Address (note: same as TFTP Server IP Address). Save.
• Network Config > Reg. Domain
• Press Line key
• Enter "01" for North America. Save. [note: default setting is "None"]
8002 Firmware Updates
The latest firmware version can be downloaded from Toshiba's FYI site. To ensure CIX interoperability,
please use only the Toshiba approved firmware versions posted on FYI. After download, copy the latest
firmware version into the C:\TFTP-Root directory.
Documentation
The following related documentation is available from the Toshiba FYI site:
• SpectraLink 8002 Quick Reference Guide
• SpectraLink 8002 Wireless Telephone and Accessories User Guide
• SpectraLink 8002 Administration Guide for SIP Protocol
8002 Firmware Updates
• Strata CIX System and Media Application Server Installation and Maintenance Manual (Release 5 or
later)
Support
As set forth in Toshiba’s warranty regarding 3rd party products, Toshiba will provide warranty support for
the period of warranty. As set forth in Toshiba’s Product Lifecycle Policy for 3rd party products, technical
support is available throughout a product's lifecycle and for no more than twelve (12) months after the
product reaches the end of its manufacture discontinuance.
Warranty
The Polycom SpectraLink 8002 is a third-party manufactured product and carries its own warranty for a
period of twelve (12) months from the date of purchase that is independent of the Toshiba manufacture
limited warranty provided with our Toshiba-branded products. Dealers should check Toshiba’s FYI site for
complete warranty information.
Note All Return Authorizations (RA) must be processed by the End User or Dealer representative directly
with Polycom. Toshiba will no longer process the RAs for Polycom or SpectraLink products.
Technical Support
Toshiba Dealers are requested to provide Tier 1 basic troubleshooting for its customers. For Strata CIX
related issues, Toshiba will provide Tier 1 to Tier 3 support for its Dealers as required. For Polycom
SpectraLink 8002 related issues, Dealers are requested to contact Polycom directly for Tier 2 immediate
troubleshooting and Tier 3 advanced troubleshooting and trace analysis support.
Polycom Technical Support
(800) 775-5330
Polycom SpectraLink 8002 Handset Provides SIP Wireless Mobility on Strata CIX
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Support
Interoperability Support
Toshiba recommends that only those Polycom SpectraLink 8002 telephones distributed by Toshiba be
operated with the Strat a CIX systems. Toshiba distributed handset s hav e been approved for op eration with
current versions of the Strata CIX systems and fully tested to provide Toshiba’s call quality and capability.
Trademarks
Strata and CIX are registered trademarks of Toshiba Corporation.
Polycom and SpectraLink are registered trademarks of Polycom, Inc.
Trademarks, registered trademarks, and service marks are the property of their respective owners.
© Copyright 2008
This document is copyrighted by Toshiba America Information Systems, Inc. All Rights reserved. Product specifications, configurations, prices, system/components/options availability are all subject to change without notice.
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Polycom SpectraLink 8002 Handset Provides SIP Wireless Mobility on Strata CIX
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