Thank you for choosing the Toshiba CANVIO® HOME.
Toshiba has combined all of the most frequently used Network Attached Storage functions into a single application to make
this product easy to use. We invite you to share your CANVIO HOME experiences with family and friends.
This device will transform the way you manage and share music, videos, photos, and files.
Here are the features and benefits:
vUpload and share your music, video, photos and files with your family and friends at anytime and from anywhere.
vAdd or change each user or group to allow access to all, several, or a few files.
vAccess files and share photos from anywhere, anytime over the Internet.
vReduce the amount of storage space used on your computer.
vListen to music and view favorite videos on a smartphone, tablet, or Smart TV.
vCreate backups for digital media, files, folders, or your entire computer system.
Take a few minutes to read through this User's Manual. It will guide you through the setup and features.
If you need more information on other operations, which are not found in this documentation, please visit Toshiba's customer
service center at www.toshibastorage.com/canviohome.
1
CONTENTS
Toshiba CANVIO® HOME .................................................................................................................................. 1
Get to know your CANVIO® HOME...................................................................................................................... 9
System requirements ........................................................................................................................................ 10
Set up your device ............................................................................................................................................ 10
Install the software ............................................................................................................................................ 10
Log in to your CANVIO® HOME....................................................................................................................... 13
First steps ......................................................................................................................................................... 13
Upload files and playlists.................................................................................................................................. 13
Set up a schedule for uploading/backing up files ......................................................................... 16
Edit or delete your upload/backup schedule ................................................................................. 16
View and listen to music, videos, photos, and other files.................................................................................. 17
Listen to music.................................................................................................................................... 17
Watch a video..................................................................................................................
.................... 17
View a photo........................................................................................................................................ 18
Use playback controls ......................................................................................................................... 19
Work with playlists .............................................................................................................................. 22
Create a playlist ............................................................................................................................ 22
Play a playlist ............................................................................................................................... 23
Add a song to a playlist ................................................................................................................ 23
Rename a playlist .......................................................................................................................... 24
Delete an entire playlist or a song from a playlist .......................................................................... 24
Access a file ........................................................................................................................................ 24
Delete a file.......................................................................................................................................... 25
Change download and slideshow interval settings .............................................................................. 25
Back up and restore your system ...................................................................................................................... 25
2
Create rescue media ..................................................................................................................... 25
Perform a system backup (Windows) ............................................................................................ 26
Perform a system backup (Mac) ................................................................................................... 27
Change Time Machine® backup settings ..................................................................................... 27
Restore your system from a backup (Windows) ............................................................................ 27
Restore a backup (Mac) ................................................................................................................ 28
Set up a backup schedule ............................................................................................................. 28
Delete a backup (Windows) .......................................................................................................... 29
Delete a backup (Mac) .................................................................................................................. 29
Use the remote access feature........................................................................................................................... 30
Turn remote access on or off ............................................................................................................... 30
Access files remotely from your computer........................................................................................... 30
Use the mobile app to access files from your Android™ or iOS smartphone or tablet ......................... 30
Stream music, videos, and games on a Smart TV ............................................................................................. 31
Update your CANVIO® HOME software............................................................................................................ 31
Use settings to customize your CANVIO® HOME............................................................................................. 32
Change which device you are accessing.............................................................................................. 32
Turn HDD standby on or off................................................................................................................. 32
Turn your device off............................................................................................................................. 32
Work with users................................................................................................................................... 33
Add a user .................................................................................................................................... 33
Change a user's password and grant the user administrator rights ............................................... 33
Delete a user ................................................................................................................................. 34
Work with shares................................................................................................................................. 34
Create a private share ................................................................................................................... 35
Customize user access to a share ................................................................................................. 35
Delete a share ............................................................................................................................... 35
View program versions........................................................................................................................ 36
Use advanced settings......................................................................................................................... 36
Log in to the advanced settings .................................................................................................... 36
Mange printer settings .................................................................................................................. 44
3
Other ways to manage files on your CANVIO® HOME...................................................................................... 45
Use your CANVIO® HOME without installing the software ................................................................. 45
Connect to your CANVIO® HOME as a network storage device ................................................... 45
Manage files from your CANVIO® HOME as a network storage device ........................................ 46
Set up a private share on your CANVIO® HOME as a network storage device ............................. 46
Add users to a private share on your CANVIO® HOME as a network storage device .................... 46
Use Windows Explorer/Finder to preserve your folder structure for uploaded files.............................. 46
Service and support .......................................................................................................................................... 47
Reset your CANVIO HOME .................................................................................................................. 47
File server ..................................................................................................................................... 49
Media server ................................................................................................................................. 49
About Toshiba................................................................................................................................................... 49
4
Safety precautions
This section lists important precautions which users of our product(s) (and anyone else) should observe in order to avoid
injury and damage to property, and to ensure safe and correct use of our products. Please be sure that you understand the
meanings of the labels and graphic symbols described below before you move on to the detailed descriptions of the
precautions, and comply with the precautions stated.
Explanation of labels
Indicates a hazardous situation
which, if not avoided, will result
in death or serious injury
1
.
Indicates a hazardous situation
which, if not avoided, could
result in death or serious
1
injury
.
Indicates a potentially
hazardous situation which, if not
avoided, may result in minor or
moderate injury
2
.
Indicates practices that may
cause property damage
3
and
other problems, but not
personal injury.
1Serious injury includes blindness, wounds, burns (low and high temperature), electric shock, fractures, and poisoning,
etc. with long-lasting effects or that require hospitalization and/or long-term hospital visits for treatment.
2Minor or moderate injury includes wounds, burns, electric shock, etc. not requiring hospitalization and/or long-term
hospital visits for treatment.
3Property damage means damage to customer or third-party machines and equipment.
Explanation of graphic symbols
Indicates prohibited actions.Indicates actions that must be undertaken for safety purposes.
Do not leave parts such as plastic covers and electrical plug within the reach of
children and pets.
Misuse of the part including, without limitation, accidental swallowing the part may cause choking and
suffocation resulting in death or serious injury. If you suspect a part has been swallowed, immediately
take appropriate emergency action and consult a doctor.
Do not attempt to connect or disconnect a power plug with wet hands.
Do not place heavy objects on the CANVIO
Do not bend, twist, splice or alter the power cable/cord.
Do not place the CANVIO
®
HOME or the power cable/cord near a heat source.
Doing so may result in fire or electric shock, possibly resulting in serious injury.
Do not disassemble, analyze, reverse-engineer, alter, modify, translate or copy the
CANVIO
®
HOME, or remove its cover.
These actions will void the product warranty and may cause a fire or electric shock, possibly resulting in serious
injury.
Do not allow any liquids or metal objects such as screws, staples or paper clips to
enter the CANVIO
®
HOME.
Foreign objects may create a short circuit, which may cause product damage and fire, possibly resulting in
serious injury.
This may cause a fire or electric shock, possibly resulting in serious injury.
Do not plug the AC adapter into a power source that does not correspond to the
voltage, current and the frequency specified on the regulatory label of the unit.
An overload on the socket and/or AC adapter may cause a fire or electric shock, possibly resulting in serious
injury.
Do not pull on the power cable/cord to remove a plug from a socket. Always grasp the
plug directly.
Pulling a power cable/cord may cause fracture resulting in a fire or electric shock and serious injury.
If the Product produces an odor, overheats or smokes, immediately turn off the device
and disconnect the power cord from the outlet.
Failure to do so may result in fire, damage to the CANVIO
electric shock. Do not use the CANVIO
®
HOME again. Please contact the store from which you purchased
®
HOME and/or personal injury including burns and
it.
Avoid extended contact between the CANVIO
The CANVIO
®
HOME and the AC adapter may become hot! Avoid prolonged contact to prevent skin irritation
®
HOME and/or AC adapter and your skin.
and/or heat injury.
Always confirm that the power plug has been fully inserted into the socket, to ensure
a secure electrical connection.
An overload on the socket may cause a fire or electric shock, possibly resulting in serious injury.
Always make sure the CANVIO
®
HOME and AC adapter have adequate ventilation and
are protected from overheating when the AC adapter is connected to a power outlet.
Inadequate ventilation may cause the CANVIO
®
HOME and AC adapter to overheat resulting in a fire or electric
shock and serious injury.
If dust gets on the power plug connectors or connector base, turn the power off and
disconnect the power plug.
Then clean the connector and/or connector base with a dry soft cloth.
Failure to do so may cause a fire or electric shock, possibly resulting in serious injury.
Do not place the CANVIO
®
HOME on a shaky table, uneven, tilted surface or other
unstable location.
®
CANVIO
Do not use the CANVIO
lightning or hear thunder, immediately turn off the devices to which the CANVIO
HOME may fall, causing damage to the CPC or possibly injury.
®
HOME and the router during a thunderstorm. If you see
®
HOME is connected, including the router, computer and peripherals, and disconnect
the power cord from the outlet.
An electric surge caused by the lightning may result in a system failure, loss of data or damage to the CANVIO
HOME.
Do not expose it to high or low temperatures or sudden temperature changes.
This may cause condensation, resulting in a system failure, malfunction, loss of data or damage to the
This may cause a system failure, malfunction, loss of data or damage to the CANVIO
®
HOME.
Regulatory statements
FCC information
Declaration of Conformity Information
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the
FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
vReorient or relocate the receiving antenna.
vIncrease the separation between the equipment and receiver.
vConnect the equipment into an outlet on a circuit different from that to which the receiver is connected.
vConsult the dealer or an experienced radio/TV technician for help.
Do not clean the CANVIO
outside of the CANVIO
®
HOME or any accessories with any chemicals. To clean the
®
HOME or the accessories, use a dry soft cloth.
Use of chemicals may result in deterioration, deformation or discoloration of those items and the loss of data.
Do not place the CANVIO
®
HOME near an object that generates a magnetic field, such
as a speaker or TV.
Do not wear magnetic bracelets while using the CANVIO
®
HOME.
Exposure to magnetic fields may cause system failure, malfunction or loss of data.
To protect against accidental data loss, back up your data frequently on multiple
types of storage media.
Toshiba does not warrant that the use or operation of the CANVIO
that any data stored on the CANVIO
®
HOME will remain accessible or uncorrupted.
®
HOME will be error free, nor does it warrant
Use only the accessories supplied by the manufacturer.
Failure to do so may result in a system failure, loss of data or damage to the CANVIO
®
HOME.
Changes or modifications made to this equipment, not expressly approved by Toshiba or
parties authorized by Toshiba could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
Contact
Toshiba America Information Systems, Inc.
9740 Irvine Boulevard
Irvine, California 92618-1697
(949) 583-3000
Canadian ICES-003
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conformé à la norme NMB-003 du Canada.
Environmental disposal information
Toshiba recommends that customers dispose of their used computers and peripherals in an environmentally sound manner,
in accordance with any local, state or federal regulations. For further information, refer to Toshiba's Reuse and Recycling
programs at http://us.toshiba.com/green/reuse-andrecycling.
Copyright statement
This manual is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws,
this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed,
however, with respect to the use of the information contained herein.
CANVIO and the CANVIO logo are registered trademarks of Toshiba America Information Systems, Inc. in the United States
and/or other countries.
Android, Android Market, and Google Chrome browser are trademarks of Google, Inc.
Apple, iTunes, Mac, and Safari are registered trademarks of Apple, Inc.
ArcSoft, SystemSave and TotalMedia are trademarks or registered trademarks of ArcSoft, Inc.
Windows, Windows Vista, Internet Explorer, and Xbox are registered trademarks of Microsoft Corporation in the United States
and/or other countries.
Mozilla and Firefox are registered trademarks of Mozilla Foundation.
SAMSUNG is a registered trademark of Samsung Electronics.
All other brand and product names are trademarks or registered trademarks of their respective companies.
Disclaimer
Information in this document is subject to change without notice. The manufacturer does not make any representations or
warranties (implied or otherwise) regarding the accuracy and completeness of this document and shall in no event be liable
for any loss of profit or any commercial damage, including but not limited to special, incidental, consequential, or other
damage.
5 lights (4 white, 1 amber) that indicate device status as follows:
v All lights flashing: Device is powering up and is not yet online.
v Single flashing white (bottom) light: Device is on and has gone into power-saving mode after a
period of inactivity.
v Single flashing amber (top) light: An error has occurred. Disconnect and reconnect both the
AC adapter and the Ethernet cable.
v One or more solid lights: The device is connected and working properly. The number of lights
displayed indicates how much device memory is free, as follows:
v Single (bottom) light: Over 70% of device memory is free.
v Two lights: 50–70% of device memory is free.
v Three lights: 30–50% of device memory is free.
v Four lights: 10–30% of device memory is free.
v All lights: Less than 10% of device memory is free.
v
Reset button
USB port
Ethernet port
Security cable slot
Power jack
To reset your CANVIO® HOME, press and hold the button for 2 seconds, until the
device indicator lights flash.
Insert a USB drive, or connect a USB cable (sold separately) to a printer.
Connect the Ethernet cable to your network router.
Connect a Kensington® security cable to lock your device to a desk or other object.
Connect the AC adapter to a working outlet.
If the amber light continues flashing, contact Toshiba support. See
“Service and support” on page 47.
A reset sets the device name and password back to the default
settings. It does not erase any data (photos, videos, music, etc.).
If you will not be using your CANVIO HOME device often, we recommend that you turn on the sleep mode setting to save power.
NOTE
NOTE
See “Turn HDD standby on or off” on page 32 for instructions.
SYSTEM REQUIREMENTS
Operating system
Web browser
Network router
System requirements
Be sure to use only a 12V DC power adapter that has been approved and supplied by Toshiba.
Always confirm that the power adapter plug (and extension cord plug, if used) is fully inserted
into the power jack, to ensure a secure electrical connection. Failure to do so may result in a
fire, electric shock, or serious injury.
Toshiba does not assume any liability for any damage caused by the use of an incompatible
adapter.
v
Microsoft Windows® 8(32/64-bit)
v Microsoft Windows
v Microsoft Windows Vista
v Microsoft Windows
®
v Mac
v
v Mozilla
OS X 10.7 or later
Microsoft® Internet Explorer® 8 or later
®
Firefox® 4.0 or later
®
7 (32/64-bit)
®
(32/64-bit)
®
XP (32-bit, SP 3.0)
v Google Chrome™ 13 or later
v Apple
®
Safari® 5.0 or later
SET UP YOUR DEVICE
1Connect the AC adapter to the CANVIO HOME device and to a working electrical outlet.
2Connect the CANVIO HOME to your network router using the provided Ethernet cable. The device turns on automatically
and the indicator lights flash for a few minutes while the device initializes. Wait for the lights to stop flashing before you
go to the next procedure.
INSTALL THE SOFTWARE
You can use your CANVIO HOME without installing the software. See XX for instructions.
1On your computer, go to http://www.toshibastorage.com/canviohome and click the option to download the Canvio
2After the application has finished downloading, open your computer’s Downloads folder and double-click
CanvioLauncher.exe (Windows) or CanvioHome.dmg (Mac).
3On a Windows computer, do the following:
vOn the initial Launcher screen, click Start.
vThe Launcher completes a series of steps (searching for the CANVIO HOME device, searching for the installation
Your computer must be connected (wirelessly or through a cable) to the same router as your CANVIO HOME device.
files, and copying the installation files to your computer), displaying a message for each one.
This process may take several minutes.
vWhen the InstallShield Wizard appears, click Next and follow the onscreen instructions.
The installation process may take several minutes. You must accept the End User License Agreement to complete installation.
Viewing the User Manual during installation is optional.
vOn the last installation screen, click Finish.
vFrom the desktop or the Start menu, open Canvio
®
Home.
On a Mac computer, do the following:
vOn the initial Launcher screen, click Agree.
vWhen prompted, drag the CanvioHome file to the Applications folder.
4On the CANVIO HOME Initial Setup screen, do the following:
NOTE
NOTE
v(Optional) Enter a new name for your device (1–15 characters).
vCreate a username (1–32 characters).
vCreate a password (5–16 characters).
vConfirm your password.
vClick Finish.
Be sure to write down your password and store it in a safe place. If you forget or lose your password, a user on your network with
admin rights needs to reset the password for you. See “Change a user's password and grant the user administrator rights” on
page 33.
Install the software
5A short video plays describing your CANVIO HOME features. Close the window after the video has stopped playing.
6On the Log In screen, enter the username and password you just created.
(Optional) Check the box if you want the application to remember your username and password, so you do not need to
enter them each time you log in.
If you are using a public or shared computer, we recommend that you do not check the box.
As part of the CANVIO HOME installation process, you log in to the application for the first time (see step 6 in “Install the software” on
page 10). To use the application in the future, you need to log in as follows:
1Double-click the Canvio
(Windows), or in the Launchpad and the Applications folder in the Finder (Mac).
2If the fields are not already filled in, enter your username and password.
3(Optional) Check the box if you want the application to remember your username and password, so you do not need to
enter them each time you log in.
®
Home icon. This icon appears on your computer’s desktop, Start menu, and system tray
4Click Log In. The CANVIO HOME main menu appears.
FIRST STEPS
Before you begin uploading and viewing files on your CANVIO HOME, we recommend that you do that following:
vUpdate the software to the latest version, if applicable. See “Service and support” on page 47.
vCreate rescue media. See “Create rescue media” on page 25.
vCreate a system backup of your computer. See “Perform a system backup (Windows)” on page 26 or “Perform a system
backup (Mac)” on page 27.
UPLOAD FILES AND PLAYLISTS
You can upload all the most commonly used music, video, photo, document, and other file types from your computer, tablet,
or other device to your CANVIO HOME. You can also upload music and photo playlists.
You have two options for uploading files and playlists using your CANVIO HOME:
vSelect and upload music, photo, video, playlist, and other files from your computer to a public folder. These files are
available to anyone with a CANVIO HOME who shares your network/domain.
vBack up files to your personal private share. These files remain private unless you give a specific person permission to
access a file.
To upload files from your computer, you first specify which types of files you want. The CANVIO HOME then searches your
computer for just the file types you specify.
vIf you specify music, video, or photo, or playlist files, the software searches for all supported file types in those
categories. These are as follows:
CategorySupported File Types
Music and PlaylistsMP3, WMA, M4A, M4B, MP4, 3GP, WAV, OGG, FLAC, AAC, MP2, AC3,
Although your CANVIO HOME recognizes and stores these file formats, you can only listen to or view a file or playlist on your
computer or other device if the file is in a format that the computer or device also supports. You may need to install a third-party
application or audio/video playback codec to access media or other files on your computer.
vIf you specify documents, you can select which supported document file types you want to search for.
vYou can also specify any file type that does not fall within the category of music, video, photo, or document.
Your CANVIO HOME does not upload files to the same folder structure you have on your computer or other device. Instead,
uploaded files are placed in the Public folder, in a subfolder based on file type: Music, Video, Photos, or Documents. If you want
to keep your folder structure for uploaded files, use Windows Explorer or the Finder to organize files on your CANVIO HOME. See
“Use Windows Explorer/Finder to preserve your folder structure for uploaded files” on page 46.
1From the main menu, click the File/Folder Upload icon.
2On the Upload/Backup screen, do one of the following:
vTo upload files for public sharing with anyone on the network: Select the first option.
vTo back up files to your private share: Select the second option, and then select the share from the list.