Toshiba Canvio Home User Manual

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User Manual

CANVIO® HOME

English

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Toshiba CANVIO® HOME

TOSHIBA CANVIO® HOME

Thank you for choosing the Toshiba CANVIO® HOME. Toshiba has combined all of the most frequently used Network Attached Storage functions into a single application to make

this product easy to use. We invite you to share your CANVIO HOME experiences with family and friends. This device will transform the way you manage and share music, videos, photos, and files. Here are the features and benefits:

v Upload and share your music, video, photos and files with your family and friends at anytime and from anywhere.

v Add or change each user or group to allow access to all, several, or a few files.

v Access files and share photos from anywhere, anytime over the Internet.

v Reduce the amount of storage space used on your computer.

v Listen to music and view favorite videos on a smartphone, tablet, or Smart TV.

v Create backups for digital media, files, folders, or your entire computer system.

Take a few minutes to read through this User's Manual. It will guide you through the setup and features. If you need more information on other operations, which are not found in this documentation, please visit Toshiba's customer

service center at www.toshibastorage.com/canviohome.

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CONTENTS

Toshiba CANVIO® HOME .................................................................................................................................. 1

Safety precautions ................................................................................................................................. 5

Explanation of labels ....................................................................................................................... 5

Explanation of graphic symbols ...................................................................................................... 5

Regulatory statements ........................................................................................................................... 7

FCC information ............................................................................................................................. 7

Contact ........................................................................................................................................... 7

Canadian ICES-003............................................................................................................................... 7

NMB-003 du Canada............................................................................................................................. 8

Environmental disposal information ...................................................................................................... 8

Copyright statement .............................................................................................................................. 8

Trademarks............................................................................................................................................ 8

Disclaimer ............................................................................................................................................. 8

Box contents ....................................................................................................................................................... 9

Get to know your CANVIO® HOME...................................................................................................................... 9

System requirements ........................................................................................................................................ 10

Set up your device ............................................................................................................................................ 10

Install the software ............................................................................................................................................ 10

Log in to your CANVIO® HOME....................................................................................................................... 13

First steps ......................................................................................................................................................... 13

Upload files and playlists.................................................................................................................................. 13

Set up a schedule for uploading/backing up files ......................................................................... 16

Edit or delete your upload/backup schedule ................................................................................. 16

View and listen to music, videos, photos, and other files.................................................................................. 17

Listen to music.................................................................................................................................... 17

Watch a video..................................................................................................................

.................... 17

View a photo........................................................................................................................................ 18

Use playback controls ......................................................................................................................... 19

Work with playlists .............................................................................................................................. 22

Create a playlist ............................................................................................................................ 22

Play a playlist ............................................................................................................................... 23

Add a song to a playlist ................................................................................................................ 23

Rename a playlist .......................................................................................................................... 24

Delete an entire playlist or a song from a playlist .......................................................................... 24

Access a file ........................................................................................................................................ 24

Delete a file.......................................................................................................................................... 25

Change download and slideshow interval settings .............................................................................. 25

Back up and restore your system ...................................................................................................................... 25

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Create rescue media ..................................................................................................................... 25

Perform a system backup (Windows) ............................................................................................ 26

Perform a system backup (Mac) ................................................................................................... 27

Change Time Machine® backup settings ..................................................................................... 27

Restore your system from a backup (Windows) ............................................................................ 27

Restore a backup (Mac) ................................................................................................................ 28

Set up a backup schedule ............................................................................................................. 28

Delete a backup (Windows) .......................................................................................................... 29

Delete a backup (Mac) .................................................................................................................. 29

Use the remote access feature........................................................................................................................... 30

Turn remote access on or off ............................................................................................................... 30

Access files remotely from your computer........................................................................................... 30

Use the mobile app to access files from your Android™ or iOS smartphone or tablet ......................... 30

Stream music, videos, and games on a Smart TV ............................................................................................. 31

Update your CANVIO® HOME software............................................................................................................ 31

Use settings to customize your CANVIO® HOME............................................................................................. 32

Change which device you are accessing.............................................................................................. 32

Turn HDD standby on or off................................................................................................................. 32

Turn your device off............................................................................................................................. 32

Work with users................................................................................................................................... 33

Add a user .................................................................................................................................... 33

Change a user's password and grant the user administrator rights ............................................... 33

Delete a user ................................................................................................................................. 34

Work with shares................................................................................................................................. 34

Create a private share ................................................................................................................... 35

Customize user access to a share ................................................................................................. 35

Delete a share ............................................................................................................................... 35

View program versions........................................................................................................................ 36

Use advanced settings......................................................................................................................... 36

Log in to the advanced settings .................................................................................................... 36

Perform initial setup ..................................................................................................................... 36

Manage system settings ............................................................................................................... 37

Manage advanced settings ............................................................................................................ 39

Manage network settings .............................................................................................................. 40

Manage services settings .............................................................................................................. 41

Manage storage settings ............................................................................................................... 41

Manage access settings ................................................................................................................ 42

Manage media settings ................................................................................................................. 43

Manage downloader settings ........................................................................................................ 43

View logs ...................................................................................................................................... 44

Mange printer settings .................................................................................................................. 44

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Other ways to manage files on your CANVIO® HOME...................................................................................... 45

Use your CANVIO® HOME without installing the software ................................................................. 45

Connect to your CANVIO® HOME as a network storage device ................................................... 45

Manage files from your CANVIO® HOME as a network storage device ........................................ 46

Set up a private share on your CANVIO® HOME as a network storage device ............................. 46

Add users to a private share on your CANVIO® HOME as a network storage device .................... 46

Use Windows Explorer/Finder to preserve your folder structure for uploaded files.............................. 46

Service and support .......................................................................................................................................... 47

Reset your CANVIO HOME .................................................................................................................. 47

Erase data............................................................................................................................................ 47

Solutions to common issues ............................................................................................................... 47

The network cannot find the CANVIO® HOME device .................................................................. 47

The network router or switch failed ............................................................................................... 47

The indicator lights are not lit ....................................................................................................... 47

The amber indicator light is on ..................................................................................................... 47

I forgot my username and/or password ......................................................................................... 48

I don’t know if my version of Android™ OS is supported for the mobile app ................................ 48

I cannot open the music, video, photo, or file feature .................................................................... 48

If your issue is not listed here: ...................................................................................................... 48

Customer support center ..................................................................................................................... 48

Contact................................................................................................................................................ 48

Specifications...................................................................................................................................... 48

Physical dimensions ..................................................................................................................... 48

Operating temperature .................................................................................................................. 49

Non-operating temperature ........................................................................................................... 49

Ethernet ........................................................................................................................................ 49

Languages .................................................................................................................................... 49

Smartphones and Tablets ............................................................................................................. 49

Other music devices ..................................................................................................................... 49

File systems .................................................................................................................................. 49

Networking ................................................................................................................................... 49

File server ..................................................................................................................................... 49

Media server ................................................................................................................................. 49

About Toshiba................................................................................................................................................... 49

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Safety precautions

This section lists important precautions which users of our product(s) (and anyone else) should observe in order to avoid injury and damage to property, and to ensure safe and correct use of our products. Please be sure that you understand the meanings of the labels and graphic symbols described below before you move on to the detailed descriptions of the precautions, and comply with the precautions stated.

Explanation of labels

Indicates a hazardous situation which, if not avoided, will result in death or serious injury

Indicates a hazardous situation which, if not avoided, could result in death or serious

injury

Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury

Indicates practices that may cause property damage

and other problems, but not personal injury.

1 Serious injury includes blindness, wounds, burns (low and high temperature), electric shock, fractures, and poisoning,

etc. with long-lasting effects or that require hospitalization and/or long-term hospital visits for treatment.

2 Minor or moderate injury includes wounds, burns, electric shock, etc. not requiring hospitalization and/or long-term

hospital visits for treatment.

3 Property damage means damage to customer or third-party machines and equipment.

Explanation of graphic symbols

Indicates prohibited actions. Indicates actions that must be undertaken for safety purposes.

Do not leave parts such as plastic covers and electrical plug within the reach of children and pets.

Misuse of the part including, without limitation, accidental swallowing the part may cause choking and suffocation resulting in death or serious injury. If you suspect a part has been swallowed, immediately take appropriate emergency action and consult a doctor.

Do not attempt to connect or disconnect a power plug with wet hands. Do not place heavy objects on the CANVIO Do not bend, twist, splice or alter the power cable/cord. Do not place the CANVIO

HOME or the power cable/cord near a heat source.

Doing so may result in fire or electric shock, possibly resulting in serious injury.

Do not disassemble, analyze, reverse-engineer, alter, modify, translate or copy the CANVIO

HOME, or remove its cover.

These actions will void the product warranty and may cause a fire or electric shock, possibly resulting in serious injury.

Do not allow any liquids or metal objects such as screws, staples or paper clips to enter the CANVIO

HOME.

Foreign objects may create a short circuit, which may cause product damage and fire, possibly resulting in serious injury.

HOME or power cable/cord.

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Do not use it in wet or outside conditions.

This may cause a fire or electric shock, possibly resulting in serious injury.

Do not plug the AC adapter into a power source that does not correspond to the voltage, current and the frequency specified on the regulatory label of the unit.

An overload on the socket and/or AC adapter may cause a fire or electric shock, possibly resulting in serious injury.

Do not pull on the power cable/cord to remove a plug from a socket. Always grasp the plug directly.

Pulling a power cable/cord may cause fracture resulting in a fire or electric shock and serious injury.

If the Product produces an odor, overheats or smokes, immediately turn off the device and disconnect the power cord from the outlet.

Failure to do so may result in fire, damage to the CANVIO electric shock. Do not use the CANVIO

HOME again. Please contact the store from which you purchased

HOME and/or personal injury including burns and

it.

Avoid extended contact between the CANVIO

The CANVIO

HOME and the AC adapter may become hot! Avoid prolonged contact to prevent skin irritation

HOME and/or AC adapter and your skin.

and/or heat injury.

Always confirm that the power plug has been fully inserted into the socket, to ensure a secure electrical connection.

An overload on the socket may cause a fire or electric shock, possibly resulting in serious injury.

Always make sure the CANVIO

HOME and AC adapter have adequate ventilation and

are protected from overheating when the AC adapter is connected to a power outlet.

Inadequate ventilation may cause the CANVIO

HOME and AC adapter to overheat resulting in a fire or electric

shock and serious injury.

If dust gets on the power plug connectors or connector base, turn the power off and disconnect the power plug.

Then clean the connector and/or connector base with a dry soft cloth.

Failure to do so may cause a fire or electric shock, possibly resulting in serious injury.

Do not place the CANVIO

HOME on a shaky table, uneven, tilted surface or other

unstable location.

CANVIO

Do not use the CANVIO lightning or hear thunder, immediately turn off the devices to which the CANVIO

HOME may fall, causing damage to the CPC or possibly injury.

HOME and the router during a thunderstorm. If you see

HOME is connected, including the router, computer and peripherals, and disconnect the power cord from the outlet.

An electric surge caused by the lightning may result in a system failure, loss of data or damage to the CANVIO HOME.

Do not expose it to high or low temperatures or sudden temperature changes.

This may cause condensation, resulting in a system failure, malfunction, loss of data or damage to the

CANVIO

HOME.

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Do not move, drop or shake the CANVIO

HOME while it is operating.

This may cause a system failure, malfunction, loss of data or damage to the CANVIO

HOME.

Regulatory statements

FCC information

Declaration of Conformity Information

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

v Reorient or relocate the receiving antenna.

v Increase the separation between the equipment and receiver.

v Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

v Consult the dealer or an experienced radio/TV technician for help.

Do not clean the CANVIO outside of the CANVIO

HOME or any accessories with any chemicals. To clean the

HOME or the accessories, use a dry soft cloth.

Use of chemicals may result in deterioration, deformation or discoloration of those items and the loss of data.

Do not place the CANVIO

HOME near an object that generates a magnetic field, such

as a speaker or TV.

Do not wear magnetic bracelets while using the CANVIO

HOME.

Exposure to magnetic fields may cause system failure, malfunction or loss of data.

To protect against accidental data loss, back up your data frequently on multiple types of storage media.

Toshiba does not warrant that the use or operation of the CANVIO that any data stored on the CANVIO

HOME will remain accessible or uncorrupted.

HOME will be error free, nor does it warrant

Use only the accessories supplied by the manufacturer.

Failure to do so may result in a system failure, loss of data or damage to the CANVIO

HOME.

Changes or modifications made to this equipment, not expressly approved by Toshiba or parties authorized by Toshiba could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

Contact

Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618-1697 (949) 583-3000

Canadian ICES-003

This Class B digital apparatus complies with Canadian ICES-003.

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NMB-003 du Canada

Cet appareil numérique de la classe B est conformé à la norme NMB-003 du Canada.

Environmental disposal information

Toshiba recommends that customers dispose of their used computers and peripherals in an environmentally sound manner, in accordance with any local, state or federal regulations. For further information, refer to Toshiba's Reuse and Recycling programs at http://us.toshiba.com/green/reuse-andrecycling.

This manual is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.

Trademarks

CANVIO and the CANVIO logo are registered trademarks of Toshiba America Information Systems, Inc. in the United States and/or other countries.

Android, Android Market, and Google Chrome browser are trademarks of Google, Inc. Apple, iTunes, Mac, and Safari are registered trademarks of Apple, Inc. ArcSoft, SystemSave and TotalMedia are trademarks or registered trademarks of ArcSoft, Inc. Windows, Windows Vista, Internet Explorer, and Xbox are registered trademarks of Microsoft Corporation in the United States

and/or other countries. Mozilla and Firefox are registered trademarks of Mozilla Foundation. SAMSUNG is a registered trademark of Samsung Electronics. All other brand and product names are trademarks or registered trademarks of their respective companies.

Disclaimer

Information in this document is subject to change without notice. The manufacturer does not make any representations or warranties (implied or otherwise) regarding the accuracy and completeness of this document and shall in no event be liable for any loss of profit or any commercial damage, including but not limited to special, incidental, consequential, or other damage.

August 2013, Rev 1.0

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Box contents

Quick Start Guide

Warranty

Power/in-use indicator lights

USB port Ethernet port

Power jack

Reset button

Security cable slot

NOTE

BOX CONTENTS

Check to make sure you have the following:

GET TO KNOW YOUR CANVIO® HOME

Feature Description

Power/in-use indicator lights

5 lights (4 white, 1 amber) that indicate device status as follows:

v All lights flashing: Device is powering up and is not yet online. v Single flashing white (bottom) light: Device is on and has gone into power-saving mode after a

period of inactivity.

v Single flashing amber (top) light: An error has occurred. Disconnect and reconnect both the

AC adapter and the Ethernet cable.

v One or more solid lights: The device is connected and working properly. The number of lights

displayed indicates how much device memory is free, as follows:

v Single (bottom) light: Over 70% of device memory is free. v Two lights: 50–70% of device memory is free. v Three lights: 30–50% of device memory is free. v Four lights: 10–30% of device memory is free. v All lights: Less than 10% of device memory is free.

Reset button

USB port

Ethernet port

Security cable slot

Power jack

To reset your CANVIO® HOME, press and hold the button for 2 seconds, until the device indicator lights flash.

Insert a USB drive, or connect a USB cable (sold separately) to a printer.

Connect the Ethernet cable to your network router.

Connect a Kensington® security cable to lock your device to a desk or other object.

Connect the AC adapter to a working outlet.

If the amber light continues flashing, contact Toshiba support. See

“Service and support” on page 47.

A reset sets the device name and password back to the default settings. It does not erase any data (photos, videos, music, etc.).

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If you will not be using your CANVIO HOME device often, we recommend that you turn on the sleep mode setting to save power.

NOTE

See “Turn HDD standby on or off” on page 32 for instructions.

SYSTEM REQUIREMENTS

Operating system

Web browser

Network router

System requirements

Be sure to use only a 12V DC power adapter that has been approved and supplied by Toshiba. Always confirm that the power adapter plug (and extension cord plug, if used) is fully inserted

into the power jack, to ensure a secure electrical connection. Failure to do so may result in a fire, electric shock, or serious injury.

Toshiba does not assume any liability for any damage caused by the use of an incompatible adapter.

Microsoft Windows® 8(32/64-bit)

v Microsoft Windows v Microsoft Windows Vista v Microsoft Windows

v Mac

v v Mozilla

OS X 10.7 or later

Microsoft® Internet Explorer® 8 or later

Firefox® 4.0 or later

7 (32/64-bit)

(32/64-bit)

XP (32-bit, SP 3.0)

v Google Chrome™ 13 or later v Apple

Safari® 5.0 or later

SET UP YOUR DEVICE

1 Connect the AC adapter to the CANVIO HOME device and to a working electrical outlet.

2 Connect the CANVIO HOME to your network router using the provided Ethernet cable. The device turns on automatically

and the indicator lights flash for a few minutes while the device initializes. Wait for the lights to stop flashing before you go to the next procedure.

INSTALL THE SOFTWARE

You can use your CANVIO HOME without installing the software. See XX for instructions.

1 On your computer, go to http://www.toshibastorage.com/canviohome and click the option to download the Canvio

Launcher application.

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Install the software

NOTE

2 After the application has finished downloading, open your computer’s Downloads folder and double-click

CanvioLauncher.exe (Windows) or CanvioHome.dmg (Mac).

3 On a Windows computer, do the following:

v On the initial Launcher screen, click Start.

v The Launcher completes a series of steps (searching for the CANVIO HOME device, searching for the installation

Your computer must be connected (wirelessly or through a cable) to the same router as your CANVIO HOME device.

files, and copying the installation files to your computer), displaying a message for each one.

This process may take several minutes.

v When the InstallShield Wizard appears, click Next and follow the onscreen instructions.

The installation process may take several minutes. You must accept the End User License Agreement to complete installation. Viewing the User Manual during installation is optional.

v On the last installation screen, click Finish.

v From the desktop or the Start menu, open Canvio

Home.

On a Mac computer, do the following:

v On the initial Launcher screen, click Agree.

v When prompted, drag the CanvioHome file to the Applications folder.

v Double-click CanvioHome to open the application.

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4 On the CANVIO HOME Initial Setup screen, do the following:

NOTE

v (Optional) Enter a new name for your device (1–15 characters).

v Create a username (1–32 characters).

v Create a password (5–16 characters).

v Confirm your password.

v Click Finish.

Be sure to write down your password and store it in a safe place. If you forget or lose your password, a user on your network with admin rights needs to reset the password for you. See “Change a user's password and grant the user administrator rights” on

page 33.

Install the software

5 A short video plays describing your CANVIO HOME features. Close the window after the video has stopped playing.

6 On the Log In screen, enter the username and password you just created.

(Optional) Check the box if you want the application to remember your username and password, so you do not need to enter them each time you log in.

If you are using a public or shared computer, we recommend that you do not check the box.

Click Log In.

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The CANVIO HOME main menu appears.

As part of the CANVIO HOME installation process, you log in to the application for the first time (see step 6 in “Install the software” on

page 10). To use the application in the future, you need to log in as follows:

1 Double-click the Canvio

(Windows), or in the Launchpad and the Applications folder in the Finder (Mac).

2 If the fields are not already filled in, enter your username and password.

3 (Optional) Check the box if you want the application to remember your username and password, so you do not need to

enter them each time you log in.

Home icon. This icon appears on your computer’s desktop, Start menu, and system tray

4 Click Log In. The CANVIO HOME main menu appears.

FIRST STEPS

Before you begin uploading and viewing files on your CANVIO HOME, we recommend that you do that following:

v Update the software to the latest version, if applicable. See “Service and support” on page 47.

v Create rescue media. See “Create rescue media” on page 25.

v Create a system backup of your computer. See “Perform a system backup (Windows)” on page 26 or “Perform a system

backup (Mac)” on page 27.

UPLOAD FILES AND PLAYLISTS

You can upload all the most commonly used music, video, photo, document, and other file types from your computer, tablet, or other device to your CANVIO HOME. You can also upload music and photo playlists.

You have two options for uploading files and playlists using your CANVIO HOME:

v Select and upload music, photo, video, playlist, and other files from your computer to a public folder. These files are

available to anyone with a CANVIO HOME who shares your network/domain.

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Upload files and playlists

NOTE

v Back up files to your personal private share. These files remain private unless you give a specific person permission to

access a file.

To upload files from your computer, you first specify which types of files you want. The CANVIO HOME then searches your computer for just the file types you specify.

v If you specify music, video, or photo, or playlist files, the software searches for all supported file types in those

categories. These are as follows:

Category Supported File Types

Music and Playlists MP3, WMA, M4A, M4B, MP4, 3GP, WAV, OGG, FLAC, AAC, MP2, AC3,

MPA, MP1, AIF, ASF, LPCM, M3U, M3U8, PLS, WPL

Videos WMV, MPEG2, MP1, MPG, SPTS, MP4, AVI, VOB, DivX, 3GP, VDR,

MPE, DVR-MS, Xvid, M1V, M4V, MOV, MPV, MKV, FLV, MTS

Photos JPEG, PNG, TIF, TIFF, BMP, GIF

Although your CANVIO HOME recognizes and stores these file formats, you can only listen to or view a file or playlist on your computer or other device if the file is in a format that the computer or device also supports. You may need to install a third-party application or audio/video playback codec to access media or other files on your computer.

v If you specify documents, you can select which supported document file types you want to search for.

v You can also specify any file type that does not fall within the category of music, video, photo, or document.

Your CANVIO HOME does not upload files to the same folder structure you have on your computer or other device. Instead, uploaded files are placed in the Public folder, in a subfolder based on file type: Music, Video, Photos, or Documents. If you want to keep your folder structure for uploaded files, use Windows Explorer or the Finder to organize files on your CANVIO HOME. See

“Use Windows Explorer/Finder to preserve your folder structure for uploaded files” on page 46.

1 From the main menu, click the File/Folder Upload icon.

2 On the Upload/Backup screen, do one of the following:

v To upload files for public sharing with anyone on the network: Select the first option.

v To back up files to your private share: Select the second option, and then select the share from the list.

3 Click Next.

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Upload files and playlists

NOTE

4 Check the box next to each type of file you want to upload. Note the following:

v You can check more than one box.

v If you check the Documents box, enter the extension for each file type you want to upload (for example,.doc,.pdf,

or .html). Alternatively, click the arrow to the right of the field to display a list of all the document file types. Check the box next to each document file type you want to upload.

v To upload a file type that is not a music, video, photo, or document file, check the File Types box and enter the file

extension. The extension is the part of the file name that starts with a period and contains two to four letters—for example, .fm, .dll, .exe.

5 Click Select Folders.

6 In the left panel of the Folder Selection screen, navigate to the folder containing all the subfolders and files you want to

upload. Click + next to any folder name to expand it.

7 In the right panel of the Folder Selection screen, check the box next to any folder containing a file you want to upload.

Your CANVIO HOME uploads any file in that folder that matches the file type(s) you selected on the previous screen.

If you do not check any boxes, your CANVIO HOME uploads all files in the parent folder.

8 Click Upload Once.

You can also set up a schedule for uploading files. See “Set up a schedule for uploading/backing up files” on page 16.

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Upload files and playlists

NOTE

9 When the upload process has finished, the Upload Result window. appears. Click OK.

Depending on the number of files you are uploading, it can take from several minutes to several hours for your files to fully upload and be available for viewing/listening.

Set up a schedule for uploading/backing up files

If you plan to regularly upload or back up files to your CANVIO HOME, you can schedule future backups. You can set up schedules both for public uploads and private share backups.

1 Follow steps 1–6 in “Upload files and playlists” on page 13.

2 After you check the box(es) for the folders containing the files you want to upload, click Schedule Upload.

3 On the Schedule Settings screen, click the arrow to the right of the first field, and then click one of the following options:

v Run Once. Select this option to upload your files one time. This is the same as clicking Upload Once on the

Folder Selection screen.

v Daily.

v Weekly. If you select this option, click the arrow to the right of the first field, and click the day of the week that you

want your scheduled upload to occur.

v Monthly. If you select this option, click the arrow to the right of the first field, and click the day of the month that

you want your scheduled upload to occur.

4 Do the following to set a time for your scheduled upload:

v Click + and - to set the hours and minutes.

v Click AM or PM to switch between the two options.

5 Click Next.

6 On the confirmation screen, click Confirm.

Edit or delete your upload/backup schedule

1 From the main menu, click the File/Folder Upload icon.

2 On the Upload/Backup screen, click Manage Existing Schedules and click Next.

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View and listen to music, videos, photos, and other files

NOTE

3 Select the type of upload/backup you want to modify: Upload, private share backup, or full system backup.

4 Do one of the following:

v To delete the scheduled upload/backup: Click Delete.

v To edit the scheduled upload/backup: Click Edit and follow the steps in “Set up a schedule for uploading/backing

up files” on page 16 to create a new schedule.

VIEW AND LISTEN TO MUSIC, VIDEOS, PHOTOS, AND OTHER FILES

Listen to music

1 From the main menu, click the Music icon.

2 Do one of the following:

v To listen to songs from an album, click Albums, and then click the album name. To listen to the entire album, click

. To listen to a certain song, double-click the song name.

v To listen to songs by an artist, click Artists, and then click the artist name. To listen all songs by the artist, click

. To listen to a certain song, double-click the song name.

v To choose songs individually, click Songs. To play all songs, click . To play a certain song, double-click the

song name.

3 During song playback, a number of controls are available at the bottom of the screen. See “Use playback controls” on

page 19.

When the song you selected finishes playing, the next song in the list (depending on the album or artist you chose, or whether you chose Songs), plays automatically. You can select options to repeat the current song, or to play songs in random order. See

“Use playback controls” on page 19.

4 To return to the music selection screen from the music playback screen, click .

5 After you return to the music selection screen, to exit the music player, click X in the upper-right corner.

Watch a video

1 From the main menu, click the Video icon.

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View and listen to music, videos, photos, and other files

NOTE

2 Do one of the following:

v To search for the video by title, click Title, and then double-click the video.

v To search for the video by date, click Date, and then double-click the video.

3 During video playback, a number of controls are available at the bottom of the screen. See “Use playback controls” on

page 19.

When the video you selected finishes playing, the next video in the list (depending whether you chose videos by title or date), plays automatically.

4 To return to the video selection screen from the video playback screen, click .

5 After you return to the video selection screen, to exit the video player, click X in the upper-right corner.

View a photo

1 From the main menu, click the Photo icon.

2 Do one of the following:

v To see thumbnails of all uploaded photos, click All in the left column.

v To see thumbnails of photos from a specific year, click the year in the left column. To see all photos from that year,

click All in the second column. To see photos from a particular month, click the month in the second column.

3 To view a photo full-size, double-click the thumbnail.

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View and listen to music, videos, photos, and other files

4 If you display more than one thumbnail, you can view the displayed thumbnails as a slideshow. During slideshow

playback, a number of controls are available at the bottom of the screen. See “Use playback controls” on page 19.

5 To return to the photo selection screen from the slideshow playback screen, click .

6 After you return to the photo selection screen, to exit the photo viewer, click X in the upper-right corner.

Use playback controls

When you are listening to music or viewing a video or a photo/slideshow, playback controls appear both on the selection screen and on the playback screen.

The following controls are available on the selection screen:

Icon Description

Music Videos Photos

Stop music playback. Stop video playback. N/A

Skip to the previous track. Skip to the previous video. N/A

Pause music playback. Pause video playback. N/A

Start or resume music playback.

Skip to the next track. Skip to the next video. N/A

Start or resume video playback.

Start a slideshow of the displayed thumbnails. This opens the full-screen view, where you can use the slideshow playback controls shown in the next table.

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Icon Description

NOTE

View and listen to music, videos, photos, and other files

Open the music playback screen in full-screen mode. To return to the music selection screen, press Esc, and then click .

Open the video playback screen in full-screen mode. To return to the video selection screen, press Esc, and then click .

Open the highlighted thumbnail in full-screen mode. This does not start a slideshow. To return to the photo selection screen, press Esc, and then click

Drag the slider right or left to increase or decrease playback volume. Drag all the way to the left to mute the volume.

N/A

Download files to your computer. To download a file, drag and drop it to the panel at the bottom of the selection screen, and then click Download.

Upload files from your computer to your CANVIO HOME.

Open the download and slider settings. See “Change download and slideshow interval

settings” on page 25.

Refresh the screen. If you upload song, video, or photo, click this icon to see the uploaded item on the selection screen.

From the selection screen, you can also choose to view any of the other file types (for example, to switch from music to videos) by clicking the option on the left side of the screen.

The following controls are available on the playback screen. All except the first one are at the bottom of the screen:

During playback, if the controls disappear from the screen, click the screen to display them again.

Icon Description

Music Videos Photos

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View and listen to music, videos, photos, and other files

Icon Description

Return to the music selection screen.

Drag the slider right or left to increase or decrease playback volume. Drag all the way to the left to mute the volume.

Stop music playback. Stop video playback. Stop slideshow playback.

Skip to the previous track. Skip to the previous video. Manually skip to the

Pause music playback. Pause video playback. Pause slideshow playback.

Start or resume music playback.

Return to the video selection screen.

Drag the slider right or left to increase or decrease playback volume. Drag all the way to the left to mute the volume.

Start or resume video playback.

Return to the photo selection screen.

N/A

previous photo.

Start or resume slideshow playback. The photos advance according to the time interval set in the slideshow settings (see

“Change download and slideshow interval settings” on page 25). Note that only

thumbnails displayed on the photo selection screen appear in the slideshow.

Skip to the next track. Skip to the next video. Manually skip to the next

photo.

Download the currently playing song to your computer. On the confirmation screen, click OK.

Repeat playback of the currently playing song. Click the icon again to turn repeat off.

Drag the slider to move forward or backward through the song. The number on the left indicates how much of the song has played; the number on the right indicates how much of the song is left.

Play songs in random order (shuffle). Click the icon again to turn shuffle off.

Download the currently playing video to your computer. On the confirmation screen, click OK.

N/A N/A

Drag the slider to move forward or backward through the video. The number on the left indicates how much of the video has played; the number on the right indicates how much of the video is left.

N/A N/A

Download the currently displayed photo to your computer. On the confirmation screen, click OK.

N/A

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Work with playlists

NOTE

If you have a music or photo playlist file that the CANVIO HOME supports, you can upload that file to your CANVIO HOME. See “Upload files and playlists” on page 13.

You can also create, edit, and delete music and photo playlists in the CANVIO HOME software itself.

Create a playlist

1 On any selection screen (music, videos, photos, or files) click to the right of Playlists on the lower-left side of the

screen.

View and listen to music, videos, photos, and other files

Although you can click the icon to create a playlist from any selection screen, you can create playlists for music or photos only.

2 Click the drop-down list and click Music or Photos to select the type of playlist you want to create.

3 Click OK.

4 (Optional) Click Untitled playlist in the lower-right corner of the screen and enter a name for the playlist.

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View and listen to music, videos, photos, and other files

NOTE

5 Use the tabs at the top of the screen to navigate to the files you want to add to the playlist.

6 To add files to the playlist, do one of the following:

v Drag and drop each file onto the panel at the bottom of the screen.

v Highlight the file name and click the + icon that appears to the right of the name.

To select multiple files on the same screen, hold down the Ctrl key on your keyboard and click each file name. To select a range of files, hold down the Shift key on your keyboard. Click the file names for the first and last files you want to select. This selects all files in the list between the two you click.

7 When you have selected all the files you want to add to the playlist, click OK.

You can also start creating a playlist from a song or photo itself. Right-click on the song or photo file name, and then click Add to new playlist. To complete the playlist, follow steps 4–7 above.

Play a playlist

You can play an entire playlist, or select songs or photos from within the playlist.

1 On the main menu, click the Music or the Photo

2 Click Playlists on the left side of the screen.

icon, depending on the type of playlist you want to play.

3 Click the playlist you want.

4 Do one of the following:

v To play an entire playlist, click to the left of the playlist name.

v To play selected files within the playlist, click the file names (holding down the Ctrl or Shift key on your keyboard

to multi-select), and then click to the right of a file name.

Add a song to a playlist

1 On the main menu, click the Music or the Photo icon, depending on the type of file you want to add.

2 Use the tabs at the top of the screen to navigate to the file you want to add to the playlist.

3 Right-click the file name and click Add to existing playlist. To select multiple files on the same screen, hold down

the Ctrl or Shift key on your keyboard to multi-select, and then right-click.

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View and listen to music, videos, photos, and other files

NOTE

4 Click the playlist to which you want to add the file.

5 Click OK.

Rename a playlist

1 On the main menu, click the Music or the Photo icon, depending on the type of playlist you want to rename.

2 Click Playlists on the left side of the screen.

3 Click the playlist you want.

4 Click to the right of the playlist name.

5 Enter a new name for the playlist.

6 Click OK.

Delete an entire playlist or a song from a playlist

1 On the main menu, click the Music or the Photo icon, depending on the type of playlist you want to edit or

delete.

2 Click Playlists on the left side of the screen.

3 Click the playlist you want.

4 Do one of the following:

v To delete an entire playlist, click to the far right of the playlist name.

v To delete a file within the playlist, click the file name (hold down the Ctrl or Shift key on your keyboard to select

multiple files), and then click Delete, or click to the far right of a file name.

Deleting a file within a playlist removes the file from the playlist only. The file still appears in Music or Photos in the CANVIO HOME software.

5 Click Delete to confirm.

Access a file

You can use the Files feature to upload files for other users to download to their computers, or to download a file that another user has uploaded.

1 From the main menu, click the Files icon.

From the file selection screen, you can also choose to view any of the other file types (music, videos, or photos) by clicking the option on the left side of the screen.

2 To upload a file, click , browse to the file, and click Open. Your CANVIO HOME uploads the file to the appropriate

folder, depending on the file type (music, video, photo, document, or other).

After you upload a file, click the folder on the left side of the screen and click to see the file in the list.

3 To download a file, do the following:

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Back up and restore your system

v Click to open the download panel at the bottom of the screen.

v Click Public or a private share folder name, depending on the file location.

v Continue clicking folders until you locate the file.

v Drag and drop the file into the download panel.

v Repeat these steps to add other files to the download panel.

v After you have placed all the files you want, click Download. The file appears on your computer in the location

specified in the download settings. See “Change download and slideshow interval settings” on page 25.

Delete a file

You can delete any file from within its file type (music, video, or photo). You can delete a file of any type (including music, videos, and photos) from within Files.

1 On the main menu, click the icon for the type of file you want to delete. To click a file of any type, click the Files

icon.

2 Navigate to the file you want to delete.

3 (Optional) To delete multiple files on the screen, hold down the Ctrl or Shift key on your keyboard to select multiple

files.

4 Right-click the file name(s) and click Delete.

5 Click Delete to confirm.

Change download and slideshow interval settings

Two settings are available from all selection screens:

v Download location. Enter or navigate to the folder where you want to save files you download.

v SliderShow Interval(s). Change the time interval for displaying photos in a slideshow.

BACK UP AND RESTORE YOUR SYSTEM

The CANVIO HOME software includes a SystemSave™ feature that allows you to protect your computer system and information in the following ways:

v Creating rescue media on a USB thumb drive. You can use rescue media to boot up your computer and initiate a

full system restore from your CANVIO HOME device. Use rescue media after you have repaired or replaced defective hardware or if you need to restore your computer to a previous state, such as before a recent software installation. The full system restore uses your most recent full system backup.

v Performing a system backup. Performing a complete system backup enables you to restore your operating system,

programs, system settings, and files in case of a system malfunction or failure.

You can also schedule backups and manage any backups you create.

Create rescue media

1 Insert a blank USB thumb drive into a USB port on your computer.

2 From the main menu, click the Full System Backup icon.

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Back up and restore your system

NOTE

3 Select Create Rescue Media and click Continue.

4 Select the USB thumb drive you inserted into your computer.

5 Click Continue.

6 After the process of creating your rescue media has completed, a status window appears. Click OK.

Be sure to keep the rescue media in a safe place. Do not use the rescue media USB drive to copy other files.

Perform a system backup (Windows)

For system backup on Windows, your CANVIO HOME supports NTFS, FAT32, and the new GUID formats. Other system formats are not supported or have not been tested.

If you have a drive with multiple partitions and one or more of the partitions are in an unsupported format, you cannot perform a full system backup of the drive.

1 From the main menu, click the Full System Backup icon.

2 Select Complete PC Backup and click Continue.

3 (Optional) To create a password for the backup, do the following:

v Check the Create a password for the backup box.

v To view the password while you are entering it, check the View Password box.

v Enter your password, and then enter it again to confirm.

The password can be up to 16 characters in length, and can include uppercase and lowercase letters, numbers, and symbols.

5 Click Continue.

6 When the backup process has completed, a status window appears. Click OK.

You cannot back up files that are encrypted on your computer. If you try to back up files and they do not appear in your CANVIO HOME, make sure you have file encryption turned off.

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Back up and restore your system

NOTE

Perform a system backup (Mac)

Computers running Mac OS® X use Apple Time Machine® to perform hourly backups for the preceding 24 hours, daily backups for the preceding month, and weekly backups for all months before that.

When your CANVIO HOME becomes full, Time Machine deletes the oldest backups to create space.

Verify that the Mac is connected to the same local area (share) network (LAN) as the CANVIO HOME device, and that the device is visible in the Chooser.

1 From your computer’s Menu Bar or Dock, click the Time Machine icon. Alternatively, under System Preferences, click

Time Machine.

2 Do the following on the login screen:

v Connect as: Select Registered User.

v Name: Enter timemachineuser.

v Password: Enter admin.

v Click Connect.

3 Click Select Disk.

4 Scroll to and click your CANVIO HOME in the list of drives.

5 (Optional) To select specific files and folders for backup, do the following:

v Click Option.

v Click the files and folders you do not want to include in the backup.

If you perform the backup while your computer is running on battery power, check the box to ensure you do not lose any data or tasks if battery life runs out during the backup.

6 Click Backup Now.

Change Time Machine® backup settings

You can turn notifications on and off, and turn automatic backup on and off.

v To receive notification when Time Machine deletes an old backup: Select Notify after old backups are deleted.

v To turn off automatic backups: Select Off.

Restore your system from a backup (Windows)

You can restore your computer to the condition as of the last backup using SystemSave. Before restoring, repair or replace defective hardware on your computer. During the restore process, your system will lose any data stored on your computer after the last full system backup.

1 You need to purchase a new, blank hard drive. Before purchase, make sure that the new drive has enough capacity to

hold all of the used capacity of the old hard drive.

During the restore process, the software checks the available capacity of the new drive. However, we recommend that you verify the capacity before you begin the restore process.

2 Make sure that your computer is turned off.

3 Replace the hard drive in your computer with the new hard drive. Be sure to follow the manufacturer's instructions.

4 Turn on your computer, and use the system BIOS to specify USB as a bootable drive. Check your computer manual or

call your computer manufacturer’s technical support for instructions.

Toshiba technical support cannot provide instructions for specifying a USB as a bootable drive in your computer system BIOS.

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Back up and restore your system

NOTE

5 Turn off your computer.

6 Connect both your computer and CANVIO HOME device through a cable to the same network that you used when you

backed up the system.

You cannot do a system restore over a wireless connection to the network...

7 Insert the rescue media USB thumb drive into a USB port on your computer.

8 Turn on the computer. Your computer system boots using the rescue media.

9 The computer finds the saved backup image on the CANVIO HOME. If more than one system image exists, click the

image you want to use—usually the most recent one.

10 The system checks the available space on the replacement hard drive. After verifying the available space, the restore

process begins.

The restore process may take up to several hours.

Restore a backup (Mac)

Regardless of what username you used to log in when setting up or starting Time Machine backups, you must log in as

timemachineuser to do a Time Machine system restore. To enable password access, you may need to go to Settings > Advanced > Access and look for timemachineuser.

1 From your computer’s Menu Bar or Dock, click the Time Machine icon. Alternatively, under System Preferences, click

Time Machine.

2 Click Enter Time Machine.

3 Scroll to view the backup list by TimeLine.

4 Click the file(s), folder(s), or system image you want to restore.

5 Click Restore.

6 Choose one of the following: Keep Original, Keep Both, or Replace.

Regardless of the contents on the hard drive and how it is partitioned, the backup and restore feature copies and produces the same format as the existing hard drive.

Set up a backup schedule

1 From the main menu, click the Full System Backup icon.

2 Select Schedule Backups, and then click Continue.

3 On the Backup Schedules screen, select Full System Backup Not Scheduled and click Edit.

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Back up and restore your system

NOTE

4 On the Schedule Settings screen, click the arrow to the right of the first field, and then click one of the following options:

v Run Once. Select this option to back up your system one time.

v Daily.

v Weekly. If you select this option, click the arrow to the right of the first field, and click the day of the week that you

want your scheduled backup to occur.

v Monthly. If you select this option, click the arrow to the right of the first field, and click the day of the month that

you want your scheduled backup to occur.

5 Do the following to set a time for your scheduled backup:

v Click + and - to set the hours and minutes.

v Click AM or PM to switch between the two options.

6 Click Next.

7 On the confirmation screen, click Confirm.

To edit or delete a scheduled backup, follow the steps in “Edit or delete your upload/backup schedule” on page 16.

Delete a backup (Windows)

You can delete file, folder, and entire system image backups.

1 From the main menu, click the Full System Backup icon.

2 Select Manage Backup Space and click Continue.

3 Click the item you want to delete.

4 Click Delete.

Delete a backup (Mac)

You can delete file, folder, and entire system image backups.

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1 From your computer’s Menu Bar or Dock, click the Time Machine icon. Alternatively, under System Preferences, click

NOTE

Time Machine.

2 Click Enter Time Machine.

3 Scroll to view the backup list by TimeLine.

4 Click the file(s), folder(s), or system backup image you want to delete.

5 Click Delete.

A message appears onscreen for any of the following issues: backup location is missing, cache changed files, resume backup when backup location is connected.

USE THE REMOTE ACCESS FEATURE

The remote access feature lets you access any file on your CANVIO HOME from any computer, tablet, or smartphone that has an Internet connection. For tablets and smartphones, you download the CANVIO HOME mobile app to access files.

When you access files remotely, a security feature ensures that all the information is encrypted when it travels over the network. Also, if you choose to view (stream) a video remotely, playback quality is impacted by the upload speed limitations of the Internet Service Provider (ISP) for the network to which your CANVIO HOME is connected. If remote video playback quality is poor, you may choose to upgrade your Internet service or download videos rather than stream them. Also note that network connection speeds are generally faster if you connect your computer to the router using an Ethernet cable, rather than connecting wirelessly.

Use the remote access feature

Turn remote access on or off

v On the main menu, under Enable Remote Access, click the button to turn the feature on or off.

When you turn on remote access, the system assigns you a PIN. The PIN is your CANVIO HOME’s Personal Identification Number and is unique to your CANVIO HOME device. The PIN is displayed on the main menu below the Enable Remote Access on/off switch. You must enter the PIN anytime you want to access files remotely.

Access files remotely from your computer

From a computer, remote access lets you view, upload, and download files when you are connected to a network other than the one to which your CANVIO HOME is connected.

1 Double-click the Canvio

2 On the login screen, if the fields are not already filled in, enter your username and password.

3 Enter your remote access PIN.

4 Click Log In. The CANVIO HOME main menu appears.

Home icon.

Use the mobile app to access files from your Android™ or iOS smartphone or tablet

The CANVIO HOME mobile app works with the following devices:

v Any Android™ smartphone or tablet with Android OS 2.0 or later

v Any iPhone, iPod touch, or iPad running iOS 4.0 or later.

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Stream music, videos, and games on a Smart TV

NOTE

The mobile app lets you upload and download any file type supported by your device. You can also view photos and play music and videos whose file types your device supports.

1 From your mobile device, go to the Android Market™ or the Apple App Store™.

2 Search for and install Toshiba Canvio

Home.

3 After the app has finished installing, open the app to launch the remote access feature.

4 Select your CANVIO HOME device from the device list.

5 Your remote access PIN is displayed. Enter your username and password.

6 (Optional) Check the box if you want the app to remember your password.

7 Click Log in.

8 To access a file, select it from the list.

If you select a music or video file, the file plays automatically play in your device’s media player.

STREAM MUSIC, VIDEOS, AND GAMES ON A SMART TV

If you have an Internet-connected Smart TV on the same network as your CANVIO HOME device, the Smart TV can stream music, videos, and games which found on the device.

The Smart TV must support DLNA, a media streaming standard from the Digital Living Network Alliance.

1 Using your Smart TV remote control, select Menu.

2 Select Media Player.

3 Select the Music or Video folder.

4 Select any subfolders to find the file you want.

5 Select the song, video, or other streaming media to play.

UPDATE YOUR CANVIO® HOME SOFTWARE

The CANVIO HOME software notifies you if a software update is available right on the main menu, so you can always be updated to the most current version.

1 On the main menu, if a software update is available, the button to the right of Updates flashes blue.

2 To update the software, click Updates.

3 Click Yes to confirm that you want to download and install the update.

Depending on the update size and the speed of your Internet connection, and update can take from several minutes to a few hours. Be sure to allow enough time for the update process to complete. Note that network connection speeds are generally faster if you connect your computer to the router using an Ethernet cable, rather than connecting wirelessly.

After the update has been installed, your CANVIO HOME automatically restarts.

Page 33

USE SETTINGS TO CUSTOMIZE YOUR CANVIO® HOME

NOTE

The CANVIO HOME settings let you customize use of the software and device in a number of ways. From the Settings window, you can do the following:

You mus have administrator privileges or be logged in as the user “Admin” to change the settings.

v Select which CANVIO HOME device on the network you want to work with. See “Change which device you are

accessing” on page 32.

v Turn HDD standby on or off. See “Turn HDD standby on or off” on page 32.

v Turn your device off. See “Turn your device off” on page 32.

v Add users. See “Add a user” on page 33.

v Manage users. See “Change a user's password and grant the user administrator rights” on page 33 and “Delete a user”

on page 34.

v Add a share. See “Create a private share” on page 35.

v Manage share areas. See “Delete a share” on page 35.

v View the program versions. See “View program versions” on page 36.

v Use advanced settings. See “Log in to the advanced settings” on page 36.

Use settings to customize your CANVIO® HOME

Change which device you are accessing

If more than one CANVIO HOME device resides on the same network, you can access any one of those devices.

1 On the main menu, click Settings.

2 Under Name, click the arrow to the right of the field, and click the device you want to access.

Turn HDD standby on or off

If you will not be using your CANVIO HOME device frequently, we recommend that you turn on the HDD standby feature. This feature saves by putting the device into sleep mode after 10 minutes of activity.

This feature is turned off by default.

When your device is in sleep mode, it can take up to 30 seconds to wake up and respond the first time you try to access it.

1 On the main menu, click Settings.

2 Under Enable HDD Standby, click the button to turn the feature on or off.

Turn your device off

To exit the CANVIO HOME software, you simply close the main menu. However, you may sometimes need to turn off your physical CANVIO HOME device—for example, to move it to another location. You use the settings to turn off the device.

1 On the main menu, click Settings.

2 Under CANVIO

HOME Power, click the button to turn the feature on or off.

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Use settings to customize your CANVIO® HOME

NOTE

3 On the confirmation screen, click Continue.

To turn the device back on, disconnect the AC adapter, and then reinsert it into the power jack. The device takes about one minute to start up.

Work with users

When you upload files to a private or public share area (see “Work with shares” on page 34), those files are hidden unless you choose to share them with other people on your network. Before you can give another person access to your share files, you must add that person as a user.

You can make any user an administrator for your CANVIO HOME device. An administrator has the following rights:

v Add a private or public share area

v Modify a private or public share area

v Make changes to the device settings

Add a user

1 On the main menu, click Settings.

2 Click the Add User icon

3 On the Add User screen, do the following:

v Enter a username.

v Enter a password, and then enter it again to confirm.

v To make a user an administrator, check the box.

4 Click Save.

Change a user's password and grant the user administrator rights

1 On the main menu, click Settings.

2 Under Manage Users, double-click the username of the user whose information you want to modify.

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Use settings to customize your CANVIO® HOME

NOTE

3 To make a user an administrator of the device, check the Administrator box.

4 To change a user's password, do the following:

v Check the Change Password box.

v Enter a new password, and enter the password again to confirm.

5 Click Save.

6 On the confirmation screen, click OK, and then click Close.

Delete a user

Deleting a user does not delete that user’s private share or data. Another user on the network with administrator privileges still has access to the shares and files.

1 On the main menu, click Settings.

2 Under Manage Users, double-click the username of the user you want to delete.

3 Click Delete.

4 On the confirmation screen, click Yes.

5 Click Close.

Work with shares

When you upload files to your CANVIO HOME, those files are available to all users on your network. Alternatively, you can back up files to a private share. These files remain hidden unless you choose to share them with users you specify (see “Work

with users” on page 33).

Page 36

Use settings to customize your CANVIO® HOME

When you set up your CANVIO HOME device, you are automatically assigned a private share. You can create additional private shares, make any share public so that it is available to all your designated users, customize user access to a share, and delete a share.

Create a private share

You must have administrator rights to create a share. See “Change a user's password and grant the user administrator rights”

on page 33.

1 On the main menu, click Settings.

2 Click the Add Share icon.

3 In the Sharename field, enter a name for the share.

4 Click the arrow to the right of the Owner field and click the username of the user who will own this share. By default,

only the owner has access to the files on the share. The owner can give other users access to the files. See “Delete a

share” on page 35.

5 Click Save.

Customize user access to a share

1 On the main menu, click Settings.

2 Under Manage Shares, double-click the share name.

3 Do one of the following to set user access privileges:

v To make the share available to every user on the list, check the Public Share box.

v To customize share access for an individual user, click the arrow to the right of the username, and then select an

option: Deny (no access), Read Only (user can view but not edit files), Full Access (user can view and edit files).

4 Click Save.

5 On the confirmation screen, click Yes, and then click Close.

Delete a share

1 On the main menu, click Settings.

2 Under Manage Shares, double-click the share you want to delete.

3 Click Delete.

4 On the confirmation screen, click Yes, and then click Close.

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View program versions

NOTE

Your CANVIO HOME system is made up of a number of software programs. The program version of the CANVIO HOME software itself appears on the main Settings screen in the lower-left corner. You can also view the versions of the other software programs.

1 On the main menu, click Settings.

2 Click Program Versions.

3 Click OK.

Use advanced settings

Advanced settings allow highly technical users to further customize their CANVIO HOME experience. Most users do not need to access the advanced settings.

You access the advanced settings by logging in to a web browser, not through the CANVIO HOME application itself.

Use settings to customize your CANVIO® HOME

To use the advanced settings, you must log in to a web browser using your CANVIO HOME username and password.

1 On the main menu, click Settings.

2 Click Advanced. A web browser opens.

3 Enter your CANVIO HOME username and password.

The administrator username is “Admin” and the default password is “admin.” We recommend that you change the password to maintain security.

4 (Optional) Click the arrow to the right of the Language field and select the language you want.

5 Click Login.

To exit advanced settings, click logout at the top of the screen.

Perform initial setup

We recommend that you keep the default options on the initial setup screens. Only advanced users should change these options.

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Use settings to customize your CANVIO® HOME

NOTE

1 Confirm or change the device name and/or description shown onscreen.

2 Click Next.

3 To keep the default IP and DNS server address settings, leave the boxes checked. To manually enter an IP or DNS server

address, uncheck the relevant box and enter the information.

4 Click Next.

5 Confirm or change the time zone and/or time service (NTP) settings.

6 Click Next.

7 Enter your CANVIO HOME administrative password, and enter it again to confirm.

8 Click Submit.

9 On the Success screen, click OK.

Manage system settings

The system settings include device information, information on current users logged into the device, current device setup, email notification setup, and shutdown/reboot functionality.

As with all advanced settings, we recommend that most users do not make changes to any of the system settings displayed here. The main CANVIO HOME main menu provides the features that most users need. Only highly technical, advanced users should configure these advanced options.

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Use settings to customize your CANVIO® HOME

Device Overview

Current Login Users

General Setup

On the General Setup screen, you can change the device name, its description, the date, time zone, and time stamp, among other settings.

To confirm your changes, click Submit.

E-mail Setup

On the E-mail Setup screen, you can turn notifications on and off. If notification are on, you can turn TLS/SSL and SMTP authentication on or off, and change the mail server, return path, email recipients, and language.

To send an email notification test, click Send Test. To confirm your changes, click Submit.

Shut Down/Reboot

On the Shut Down/Reboot screen, you can shut down or reboot your device.

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Use settings to customize your CANVIO® HOME

NOTE

As courtesy, we recommend that you notify all your device users in advance of a “scheduled maintenance” so that the shutdown/reboot does not interfere with their accessing files.

Manage advanced settings

The advanced settings allow you too change the admin password, upgrade the firmware, change certification, set how to back up and restore the system, and set how to set up the hard disk drive.

As with all advanced settings, we recommend that most users do not make changes to any of the advanced settings displayed here. The main CANVIO HOME main menu provides the features that most users need. Only highly technical, advanced users should configure these advanced options.

Admin Password

Firmware Upgrade

Certificate

Configuration Backup/Restore

Restoring the default configuration may cause data loss. We recommend that you do not choose this option.

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Advanced Setup

NOTE

Use settings to customize your CANVIO® HOME

Manage network settings

The network settings allow you to configure the Local Area Network (LAN), the Microsoft Networking Workgroup, and the Dynamic Domain Name System (DNS).

As with all advanced settings, we recommend that most users do not make changes to any of the network settings displayed here. The main CANVIO HOME main menu provides the features that most users need. Only highly technical, advanced users should configure these advanced options.

LAN

Workgroup

Dynamic DNS

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Use settings to customize your CANVIO® HOME

NOTE

Manage services settings

The services settings allow you to configure the Web Server, FTP, Apple Network, and SSH.

As with all advanced settings, we recommend that most users do not make changes to any of the services settings displayed here. The main CANVIO HOME main menu provides the features that most users need. Only highly technical, advanced users should configure these advanced options.

Web Server (HTTP/HTTPS)

FTP

Apple Network

SSH

Remote Access

Manage storage settings

The storage settings allow you to configure the disk, volumes, shares, USB disk, and quota.

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Disk

NOTE

Volume

USB Disk

Use settings to customize your CANVIO® HOME

As with all advanced settings, we recommend that most users do not make changes to any of the storage settings displayed here. The main CANVIO HOME main menu provides the features that most users need. Only highly technical, advanced users should configure these advanced options.

Quota

Manage access settings

The access settings allow you to configure users, groups, and shares.

As with all advanced settings, we recommend that most users do not make changes to any of the access settings displayed here. The main CANVIO HOME main menu provides the features that most users need. Only highly technical, advanced users should configure these advanced options.

Users

Groups

Share Permission

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Use settings to customize your CANVIO® HOME

NOTE

USB Share Permission

Manage media settings

The media settings allow you to configure the media server and iTunes service.

Media Server Setup

iTunes Setup

Manage downloader settings

The downloader settings allow you to configure the download task and preference, BitTorrent (BT) task and preference, and scheduler.

As with all advanced settings, we recommend that most users do not make changes to any of the downloader settings displayed here. The main CANVIO HOME main menu provides the features that most users need. Only highly technical, advanced users should configure these advanced options.

Download Task

Download Preference

BT Preference

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Use settings to customize your CANVIO® HOME

Scheduler

View logs

The log screen allows you to view the logs based on event, SAMBA, AFP, and FTP. You can also export logs. The log display includes the log type, level, date, time, and message. You can delete all log data prior to the past 7 days,

refresh the log display, and filter the display.

Event Log

SAMBA Log

AFP Log

FTP Log

Export Log

Mange printer settings

Your CANVIO HOME can serve as a print server interface. This allows you to connect and share one or more printers through the device.

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Other ways to manage files on your CANVIO® HOME

NOTE

The printer settings allow you to view the printer name, manufacturer, model, and status, as well as to view and manage print jobs (printer name, status, owner, and submitted time) routed through the CANVIO HOME.

You can send a print job to any of the printers recognized by the print server feature.

1 To set up a network printer, connect a USB cable to the printer and to the USB port on the back of your CANVIO HOME

device.

To set up more than one printer, connect a USB hub to your CANVIO HOME device, and connect the printers to the hub.

2 The printer name and icon will appear listed in your network. Double-click the printer icon.

If the printer name does not appear, reset your device. See “Reset your CANVIO HOME” on page 47.

3 Select or install the printer driver.

Depending on your computer’s operating system, the installation steps may vary. Please refer to the instructions that came with your computer or printer for driver installation instructions.

4 Print a file or test page.

OTHER WAYS TO MANAGE FILES ON YOUR CANVIO® HOME

Use your CANVIO® HOME without installing the software

The CANVIO HOME software provides an easy-to-use setup process and lets you access your music, videos, photos, and other files anywhere you can make an Internet connection. However, you may also your CANVIO HOME as a shared network storage device on your home network, accessible from Windows and Mac computers, without installing any special software.

Connect to your CANVIO® HOME as a network storage device

1 Set up your CANVIO HOME by following the steps in “Set up your device” on page 10.

2 On your computer, open Windows Explorer (Windows) or the Finder (Mac).

3 Click Network.

4 The CANVIO HOME icon appears under Storage. Right-click the CANVIO HOME icon and click Properties.

5 Highlight the IP address, right-click, and click Copy.

Alternatively, you can write down the IP address,.

6 In Windows Explorer or the Finder, click on your computer icon (usually named Computer or My Computer).

7 Click Map network drive near the top of the screen.

8 In the Folder field, type \\, followed by the IP address of your CANVIO HOME, followed by \Public. For example:

\\192.168.0.100\Public

9 (Optional) Do either of the following:

v If you want to connect automatically to the drive when you log in to your computer on this network, check the

Reconnect at login box.

v If you want to use a different username and password to connect to the CANVIO HOME than the one you use to log

in to your computer, check the Connect using different credentials box.

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Other ways to manage files on your CANVIO® HOME

NOTE

10 Click Finish. Your CANVIO HOME public share now appears as a folder under your computer icon in Windows Explorer

or the Finder. The folder name is Public (\[CANVIO HOME IP address]).

Manage files from your CANVIO® HOME as a network storage device

You can work with the CANVIO HOME Public folder in the same way as any other folder on your computer: create subfolders, drag and drop folders and files, and so on. Any files you move into your Public folder are available to other CANVIO HOME users on your network.

Set up a private share on your CANVIO® HOME as a network storage device

For information on private shares, see “Work with shares” on page 34. To create a private share when you are using your CANVIO HOME as a network storage device, you open the advanced

settings in a web browser.

1 In Windows Explorer (Windows) or the Finder (Mac), click Network.

2 Under Storage, right-click the CANVIO HOME icon, and click View device webpage. A web browser opens

showing the advanced settings login screen.

3 Log in to the advanced settings using your CANVIO HOME username and password.

4 Click Storage in the left panel, and then click the Shares tab.

5 Click

6 Enter the share information and click Submit.

to add a new share.

Use the Shares tab on the Storage panel in advanced settings to edit or delete your personal shares also,.

Add users to a private share on your CANVIO® HOME as a network storage device

If you want other people on your network to have access to a private share you create, you need to add them as users and give them access to the share.

1 While in the advanced settings, click Access in the left panel. (To access the advanced settings, follow steps 1–4 in

“Set up a private share on your CANVIO® HOME as a network storage device” on page 46.)

2 Click the Users tab, and then click .

3 Enter the user information and click Submit.

4 To assign the user permission to the share, do the following:

v Click the Share Permission tab.

v Click the share name, and then click .

v Click the Users tab, and then click the user to whom you want to give permission to the share.

v Click the arrow to the right of the list, and click the permission level.

v Click Submit.

Use the Users tab on the Access panel in advanced settings to edit user info or delete users. Use the Share Permission tab to modify user permission settings to a private share.

Use Windows Explorer/Finder to preserve your folder structure for uploaded files

The CANVIO HOME upload function provides a streamlined way to copy files from your computer so that you can easily share them with others on your network. However, if you have organized your files in a certain way, you can use Windows Explorer (Windows) or the Finder (Mac) to drag and drop folders and files onto the CANVIO HOME Public folder, the same way you would with any folder. Simply locate the Public folder in Windows Explorer or the Finder, and drag and drop as usual. Your files still appear in the CANVIO HOME software as if you uploaded them directly. So, for example, any photos you upload by drag-and-drop appear under Photos along with any you upload using the software.

To see the folder structure, click the Files by drag-and-drop. Files you uploaded using the software appear directly under their file type folder (Music, Video, Photo, or Other).

icon and click Public. You see the folder structure for any files you uploaded

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Service and support

SERVICE AND SUPPORT

http://www.toshibastorage.com/canviohome

Reset your CANVIO HOME

The reset button is located on the back of the device. See “Get to know your CANVIO® HOME” on page 9 for the exact location.

To reset the CANVIO HOME, use a ballpoint pen or other small-tipped element to press and hold the reset button for at least two (2) seconds. This resets the device name and resets the administrator password to the default “admin.”

Erase data

If your CANVIO HOME contains sensitive data, please be aware that the following standard deletion procedures do not remove the data from the device:

v Selecting Delete for a target file

v Putting files in and emptying the Recycle Bin

v Reformatting the media

v Reinstalling the CANVIO HOME installation software

The procedures above delete only the initial part of the data used for file management. This makes the file invisible to the operating system, but specialized utilities can still read the data.

If you dispose of or transfer your CANVIO HOME device, use one of the following methods to destroy all data and prevent unauthorized use of such data:

v Physically destroy the CANVIO HOME device

v Use a proven specialized utility to overwrite all the data

v Take the device to a professional deletion service

Toshiba is not responsible for the deletion of the data on your device.

Solutions to common issues

The network cannot find the CANVIO

Verify the following:

v The Ethernet cable is securely connected into the CANVIO HOE Ethernet port and to a network router or switch.

v The router is connected to a working outlet.

v The computer and the CANVIO HOME are on the same network subnet.

v The router or switch is set up to provide IP addresses automatically (DHCP server).

v The computer meets the requirements to install the CANVIO HOME software. See “System requirements” on page 10.

The network router or switch failed

1 Verify that the router or switch Ethernet cables are connected correctly.

2 Verify that the router or switch AC adapter is plugged into a working outlet and into the router or switch.

3 Reboot both the CANVIO HOME device and the router/switch.

The indicator lights are not lit

Verify that the AC adapter is plugged into a working outlet and into the CANVIO HOME power jack.

The amber indicator light is on

This indicates that the CANVIO HOME device has less than 10% capacity remaining for any additional digital media and files. You may notice significantly slower performance and should delete files or backups to ensure proper device operation.

Please contact Toshiba at http://www.toshiba.com to purchase an additional CANVIO HOME device to add more storage space.

HOME device

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I forgot my username and/or password

To reset a username or password, you can modify the username or password using the Manage Users feature. See “Change a

user's password and grant the user administrator rights” on page 33.

To reset an administrator’s username and password, reset the CANVIO HOME device. See “Reset your CANVIO HOME” on

page 47.

I don’t know if my version of Android™ OS is supported for the mobile app

If your device is not supported for use with CANVIO HOME, a message appears.

I cannot open the music, video, photo, or file feature

1 Reboot your computer, tablet, or smartphone.

2 Verify that the CANVIO HOME software is installed on the device.

3 Log back into the CANVIO HOME application.

4 Select the music, video, photo, or files icon to open the digital media or files.

If your issue is not listed here:

Please check the Frequently Asked Questions at http://www.toshibastorage.com/canviohome, or contact Toshiba’s customer support center. See “Customer support center” on page 48.

Customer support center

Toshiba's customer support center is available 24 hours a day and seven days a week. Please have your serial number ready. The serial number (S/N) is located on the barcode label on the bottom of the CANVIO

HOME.

Service and support

v Calling within the United States: (855) 800-4686

v Calling from outside the United States: (949) 583-3305

Contact

Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, CA 92618 (949) 583-3000

Specifications

Product specifications subject to change without notice.

Physical dimensions

Height = 160mm = 6.3" Length = 191mm = 7.5" Width (foot) = 79mm = 3.1" Width (body) = 55mm = 2.2" Weight < 1400g = 3.1 lbs.

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About Toshiba

Operating temperature

5–35ºC = 41–95ºF

Non-operating temperature

-40–65ºC = -40–149ºF

Ethernet

10/100/1000Base-T

Languages

English, French, Spanish, German, Portuguese, Italian, Chinese (Traditional), Korean, Japanese

Smartphones and Tablets

iPads and iPhones running iOS 6.0 and higher Android™ tablets and smartphones running Android 3.0 and higher

Other music devices

Apple iPod touch

File systems

USB hard drive (not included) – NTFS and FAT32

Networking

TCP/IP (IPv4), Gigabit LAN with Jumbo Frame, DHCP Client

Protocols

CIFS, AFP (3.2), NFS (v3), HTTP, HTTPS. Network Service Discovery (UPnP and Bonjour), Wake-on-LAN support

File server

Protocols

CIFS, AFP (3.2), NFS, HTTP, HTTPS

Media server

Apple® iTunes

ABOUT TOSHIBA

Toshiba is a world leader and innovator in pioneering high technology, a diversified manufacturer and marketer of advanced electronic and electrical products spanning digital consumer products; electronic devices and components; power systems; industrial and social infrastructure systems; and home appliances. Toshiba was founded in 1875, and today operates a global network of more than 490 companies, with 203,000 employees worldwide and annual sales of $77B (6.4 trillion yen).