Toshiba Canvio HDNB120XKEG1, Canvio HDNB130XKEG1 User Manual

593730-A0

09/12

USERʼS MANUAL

English

Canvio® Personal Cloud

Toshiba Canvio® Personal Cloud

Thank you for choosing the Toshiba Canvio® Personal Cloud.

Our creative marketing and technical engineering teams have worked diligently to make this product easy-to-use by anyone. We invite you to share your Canvio

Personal Cloud experiences with family and

friends.

This device will transform the way you manage and share music, videos, photos, and files.

Here are the features and benefits:

• upload and share your music, video, photos and files with your family and friends at anytime and from anywhere;

• add or change each user or group to allow access to all, several, or a few files;

• use your PC to access and work on your files that are saved on the Canvio

Personal Cloud;

• reduce the amount of storage space used on your PC;

• listen to music and view favorite videos on a smartphone, tablet, or Smart TV;

• and create a backup and restore digital media, files, folders, or entire PC.

Before you begin, please register your Canvio

Personal Cloud at http://www.toshibastorage.com/register. When you register your device, Toshiba will send you periodic updates, announcements, and special offers applicable to your product.

If you do not register the device, this will not affect your rights under the Standard Limited Warranty.

Take a few minutes to read through the Userʼs Manual. It will guide you through the setup and features.

If you need more information on other operations, which are not found in this documentation, please visit Toshibaʼs customer service center at http://www.toshibastorage.com/personalcloud

Canvio® Personal Cloud

Toshiba Canvio

Personal Cloud 2!

Safety Precautions 4! Regulatory Statements 7! Industry Canada Requirement 7! Environmental Disposal Information 7! RoHS Compatibility 8! Copyright Statement 8! Trademarks 8! Disclaimer 8!

Hardware Features 9!

Front View 9! Back View 10!

Canvio® Personal Cloud 11!

To Set Up the Canvio® Personal Cloud 11! To Install the Canvio® Personal Cloud Software 12!

Software Features 15!

Canvio® Home 15! Music, Video, Photo, and Files 16! System Backup 18!

Settings 23!

Canvio® Personal Cloud Updates and Versions 26! Advanced Operations 27!

Remote Access Features 33!

Mobile Device Access 34!

Service and Support 36!

Contact 36! Specifications 36! To Reset the Canvio® Personal Cloud 37! To Erase Data 38! Solutions to Common Issues 38!

Canvio® Personal Cloud

Safety Precautions

This section lists important precautions which users of our product(s) (and anyone else) should observe in order to avoid injury and damage to property, and to ensure safe and correct use of our products. Please be sure that you understand the meanings of the labels and graphic symbols described below before you move on to the detailed descriptions of the precautions, and comply with the precautions stated.

Explanation of Labels

Indicates a hazardous situation which, if not avoided, will result in death or serious injury1.

Indicates a hazardous situation which, if not avoided, could result in death or serious injury1.

Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury2.

Indicates practices that may cause property damage3 and other problems, but not personal injury

1. Serious injury includes blindness, wounds, burns (low and high temperature), electric shock, fractures, and poisoning, etc. with long-lasting effects or that require hospitalization and/or long-term hospital visits for treatment.

2. Minor or moderate injury includes wounds, burns, electric shock, etc. not requiring hospitalization and/or long-term hospital visits for treatment.

3. Property damage means damage to customer or third party machines and equipment.

Explanation of Graphic Symbols

Prohibited

Instructions

Indicates prohibited actions.

Indicates actions that must be undertaken for safety purposes.

Prohibited

Do not leave parts such as plastic covers and electrical plug within the reach of children and pets.

Misuse of the part including, without limitation, accidental swallowing the part may cause choking and suffocation resulting in death or serious injury. If you suspect a part has been swallowed, immediately take appropriate emergency action and consult a doctor.

Prohibited

Do not attempt to connect or disconnect a power plug with wet hands.

Do not place heavy objects on the Canvio® Personal Cloud or power cable/cord. Do not bend, twist, splice or alter the power cable/cord. Do not place the Canvio® Personal Cloud or the power cable/cord near a heat source.

Doing so may result in fire or electric shock, possibly resulting in serious injury.

Canvio® Personal Cloud

Prohibited

Do not disassemble, analyze, reverse-engineer, alter, modify, translate or copy the Canvio® Personal Cloud, or remove its cover.

These actions will void the product warranty and may cause a fire or electric shock, possibly resulting in serious injury.

Prohibited

Do not allow any liquids or metal objects such as screws, staples or paper clips to enter the Canvio® Personal Cloud.

Foreign objects may create a short circuit, which may cause product damage and fire, possibly resulting in serious injury.

Prohibited

Do not use it in wet or outside conditions.

This may cause a fire or electric shock, possibly resulting in serious injury.

Prohibited

Do not plug the AC adaptor into a power source that does not correspond to the voltage, current and the frequency specified on the regulatory label of the unit.

An overload on the socket and/or AC adaptor may cause a fire or electric shock, possibly resulting in serious injury.

Prohibited

Do not pull on the power cable/cord to remove a plug from a socket. Always grasp the plug directly.

Pulling a power cable/cord may cause fracture resulting in a fire or electric shock and serious injury.

Instructions

If the Product produces an odor, overheats or smokes, immediately turn off the device and disconnect the power cord from the outlet.

Failure to do so may result in fire, damage to the Canvio® Personal Cloud and/or personal injury including burns and electric shock. Do not use the Canvio® Personal

Cloud again. Please contact the store from which you purchased it.

Instructions

Avoid extended contact between the Canvio® Personal Cloud and/or AC adaptor and your skin.

The Canvio® Personal Cloud and the AC adaptor may become hot! Avoid prolonged contact to prevent skin irritation and/or heat injury.

Instructions

Always confirm that the power plug has been fully inserted into the socket, to ensure a secure electrical connection.

An overload on the socket may cause a fire or electric shock, possibly resulting in serious injury.

Instructions

Always make sure the Canvio® Personal Cloud and AC adaptor have adequate ventilation and are protected from overheating when the AC adaptor is connected to a power outlet.

Inadequate ventilation may cause the Canvio® Personal Cloud and AC adaptor to overheat resulting in a fire or electric shock and serious injury.

Instructions

If dust gets on the power plug connectors or connector base, turn the power off and disconnect the power plug.

Then clean the connector and/or connector base with a dry soft cloth.

Failure to do so may cause a fire or electric shock, possibly resulting in serious injury.

Canvio® Personal Cloud

Prohibited

Do not place the Canvio® Personal Cloud on a shaky table, uneven, tilted surface or other unstable location.

Canvio® Personal Cloud may fall, causing damage to the CPC or possibly injury.

Prohibited

Do not use the Canvio® Personal Cloud and the router during a thunderstorm. If you see lightning or hear thunder, immediately turn off the devices to which the Canvio® Personal Cloud is connected, including the router, computer and peripherals, and disconnect the power cord from the outlet.

An electric surge caused by the lightning may result in a system failure, loss of data or damage to the Canvio® Personal Cloud.

Prohibited

Do not expose it to high or low temperatures or sudden temperature changes.

This may cause condensation, resulting in a system failure, malfunction, loss of data or damage to the Canvio® Personal Cloud.

Prohibited

Do not move, drop or shake the Canvio® Personal Cloud while it is operating.

This may cause a system failure, malfunction, loss of data or damage to the Canvio® Personal Cloud.

Prohibited

Do not clean the Canvio® Personal Cloud or any accessories with any chemicals. To clean the outside of the Canvio® Personal Cloud or the accessories, use a dry soft cloth.

Use of chemicals may result in deterioration, deformation or discoloration of those items and the loss of data.

Prohibited

Do not place the Canvio® Personal Cloud near an object that generates a magnetic field, such as a speaker or TV.

Do not wear magnetic bracelets while using the Canvio® Personal Cloud.

Exposure to magnetic fields may cause system failure, malfunction or loss of data.

Instructions

To protect against accidental data loss, back up your data frequently on multiple types of storage media.

Toshiba does not warrant that the use or operation of the Canvio® Personal Cloud will be error free, nor does it warrant that any data stored on the Canvio® Personal Cloud will remain accessible or uncorrupted.

Instructions

Use only the accessories supplied by the manufacturer.

Failure to do so may result in a system failure, loss of data or damage to the Canvio® Personal Cloud.

Canvio® Personal Cloud

Regulatory Statements

FCC information

FCC notice "Declaration of Conformity Information" This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

• Consult the dealer or an experienced radio/TV technician for help.

Note For connection to a computer, use only the cable type provided with, or recommended for, this

product. Use of any other cable types, not approved by Toshiba, will be the responsibility of the user and may void the userʼs authority to operate the equipment.

FCC Conditions

This equipment has been tested and found to comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference (2) This device must accept any interference received, including interference that may cause undesired

operation.

Contact

TOSHIBA America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618-1697 (949) 583-3000

Industry Canada Requirement

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conformé à la norme NMB-003 du Canada.

Environmental Disposal Information

Toshiba recommends that customers dispose of their used computers and peripherals in an environmentally sound manner, in accordance with any local, state or federal regulations. For further information, refer to Toshiba's Reuse and Recycling programs at http://us.toshiba.com/green/reuse-and-

recycling.

Canvio® Personal Cloud

RoHS Compatibility

This product is compatible with European Union Directive 2002/95/ EC, Restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE.

This manual is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.

Trademarks

Canvio and the Canvio Logo are registered trademarks of Toshiba America Information Systems, Inc. in the United States and/or other countries. All other trademarks are the property of the respective owners. Product specifications subject to change without notice.

Android, Android Market, and Google Chrome browser are trademarks of Google, Inc.

Apple and Safari are registered trademarks of Apple, Inc.

ArcSoft, SystemSave and TotalMedia are trademarks or registered trademarks of ArcSoft, Inc.

Windows, Windows Vista, Internet Explorer, and Xbox are registered trademarks of Microsoft Corporation in the United States and/or other countries.

Mozilla and Firefox are registered trademarks of Mozilla Foundation.

SAMSUNG is a registered trademark of Samsung Electronics.

All other brand and product names are trademarks or registered trademarks of their respective companies.

Disclaimer

Information in this document is subject to change without notice. The manufacturer does not make any representations or warranties (implied or otherwise) regarding the accuracy and completeness of this document and shall in no event be liable for any loss of profit or any commercial damage, including but not limited to special, incidental, consequential, or other damage.

September 2012, Rev 1.0

Canvio® Personal Cloud

Hardware Features

Front View

The Canvio® Personal Cloud has a set of LEDs which are used as optical indicators to reflect the available storage capacity and the condition of the Canvio

Personal Cloud.

The LEDs are numbered from #1 to #5 (beginning from the bottom to the top).

Colors

• LEDs #1 thru #4 are white.

• LED #5 is amber.

Power Status

• On: LED #1 is steady on

• Active: LED #1 flashes on and off with drive activity

• Low-power (sleep) mode: LED #1 will flash slowly

(1 second on and 2 seconds off)

Filled Storage Capacity (Fill Gauge)

Timer-controlled HDD Sleep Mode

By default, the Canvio® Personal Cloud Hard Disk Drive (HDD) sleep mode feature is not enabled.

1. To enable this feature, click SETTINGS. (Refer to the To View the Canvio® Personal Cloud

Information).

2. Under ENABLE HDD STANDBY, move the switch to ON.

This will save the power used by the Canvio

Personal Cloud and is a recommended setting if you will not

be accessing the device frequently.

After 10 minutes of inactivity, the HDD will enter into sleep mode.

If the device is in sleep mode, it will take up to 30 seconds to wake up and respond to the first request. It will respond normally to subsequent requests, until the next period of 10 minutes of inactivity.

Fill Gauge (range in percentage)

Corresponding LED(s) lit

Less than 30%

30% - 50%

#1, #2

50% - 70%

#1, #2, #3

70% - 90%

#1, #2, #3, #4

More than 90%

#1, #2, #3, #4, #5

Canvio® Personal Cloud

Back View

 Reset button: This button is used to reset

the name of the Canvio® Personal Cloud and the admin password (“admin”) without erasing any data.

To reset, hold down the reset button for 2 seconds, until the LEDs on the front panel flash.

 USB port: This port is used to connect an

external USB disk, USB flash drive, or a USB printer.

 Ethernet port: This port is used to connect

the ethernet cable from your Canvio® Personal Cloud to the network router or switch.

 Kensington lock slot: This slot can be used

with any Kensington-compatible lock to secure the Canvio® Personal Cloud.

 12V DC: This can only be used with the

Toshiba approved and supplied power adapter.

Always confirm that the power plug (and extension cable plug, if used) has been fully inserted into the socket, to ensure a secure electrical connection. Failure to do so may result in a fire, electric shock, or serious injury.

Toshiba does not assume any liability for any damage caused by the use of an incompatible adapter.

Canvio® Personal Cloud

The Canvio® Personal Cloud package contains:

• Canvio

Personal Cloud device

• AC adapter

• Ethernet cable

• Installation software CD

• Quick Start Guide

Note The User Manual can also be found on the Toshiba Service and Support Site at

http://www.toshibastorage.com/personalcloud, on the installation software CD, or in the

Canvio

Personal Cloudʼs Public folder.

To Set Up the Canvio® Personal Cloud

1. One end of the ethernet cable is plugged into the Canvio® Personal Cloud. (Refer to the Back of the

Canvio® Personal Cloud)

2. The other end of the ethernet cable is plugged into the network router or switch, which is not included in the package, on your network.

3. The AC adapter is plugged into the Canvio

Personal Cloud (Refer to the Back of the Canvio®

Personal Cloud). Then, plug the other end into an AC power outlet.

4. You must use a PC equipped with:

a. an optical or CD-Rom drive, or an internet connection to download the installation software from

the Toshiba Service and Support web site at http://www.toshibastorage.com/personalcloud

b. access to the network and internet connection. The network connection must be on the same

network router or switch that you are using to connect the Canvio

Personal Cloud.

c. one of the following operating systems must be installed:

o Microsoft

Windows® XP Service Pack 3 32-bit

o Windows Vista

32- or 64-bit

o Windows

7 32- or 64-bit (Home Premium, Professional, Ultimate)

d. one of the following web browsers must be installed:

o Microsoft

Internet Explorer® 7 or later

o Mozilla

Firefox® 3 or later

o Google Chrome™ 13 or later

o Apple

Safari® 4 or later

Canvio® Personal Cloud

To Install the Canvio® Personal Cloud Software

1. Insert the Installation software CD into the CD-Rom Drive of the PC.

The InstallShield Wizard will run automatically.

2. If it does not, double-click on the CD icon to open the contents. Select the application named setup.exe. Then, go to Step 6.

3. If your PC does not have a CD-Rom Drive, open an internet browser and go to Toshiba customer support center at

http://www.toshibastorage.com/personalcloud.

4. Download the installer application from this page.

5. Once it is downloaded, select Install software.

6. To confirm, click CONTINUE.

6. To view the userʼs manual or the End-User License Agreement, select the corresponding button.

7. To confirm, click CONTINUE.

8. To continue on to the next setup window, review and accept the End-User License Agreement (EULA) and Terms of Service.

9. Click Install.

+ 28 hidden pages

Toshiba Canvio HDNB120XKEG1, Canvio HDNB130XKEG1 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual