Toshiba C655, C650, C66 User Manual

User’s Manual
Satellite C650/C655/C665 Satellite Pro C650/C665
Series
Table of Contents
Copyright. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
FCC information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
EU Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Video Standard Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Canadian regulatory information (Canada only) . . . . . . . . . . . . . . . viii
Following information is only valid for EU-member States: . . . . . . . ix
Disposing of the computer and the computer's batteries . . . . . . . . . ix
REACH - Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Following information is only for Turkey: . . . . . . . . . . . . . . . . . . . . . . . x
Optical disc drive safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . x
Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Preface
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
General Precautions
Provide adequate ventilation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Creating a computer-friendly environment . . . . . . . . . . . . . . . . . . . . . xv
Stress injury . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
Heat injury . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
Pressure or impact damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
Mobile phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Instruction Manual for Safety and Comfort . . . . . . . . . . . . . . . . . . . . xvii
Chapter 1 Getting Started
Equipment checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
System Recovery Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
System Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Chapter 2 The Grand Tour
Front with the display closed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Left side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
User’s Manual ii
Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Underside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Front with the display open. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Optical disc drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
AC adaptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Chapter 3 Hardware, Utilities and Options
Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Special features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Utilities and Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Optional devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Optional accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
Chapter 4 Operating Basics
Using the Touch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Web Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Using the TOSHIBA Face Recognition . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Using optical disc drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Writing CD/DVDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
TOSHIBA VIDEO PLAYER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Media care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Sound System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Wireless communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Computer Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
Heat dispersal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26
Chapter 5 The Keyboard
Typewriter keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Function keys: F1 … F9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Soft keys: FN key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Hot keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Windows special keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Generating ASCII characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Chapter 6 Power and Power-Up Modes
Power conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Monitoring of power condition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Password Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Starting the computer by password . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Power-up modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Panel power on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
User’s Manual iii
System automatic Sleep/Hibernation . . . . . . . . . . . . . . . . . . . . . . . . 6-11
Chapter 7 HW Setup
Accessing HW Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
HW Setup window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Chapter 8 Troubleshooting
Problem solving process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Hardware and system checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
TOSHIBA support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-17
Appendix A Specifications
Physical Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
External RGB monitor port pin assignment. . . . . . . . . . . . . . . . . . . . A-2
Appendix B Display Controller and Video mode
Display controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Video mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Appendix C Information for Wireless Devices
Wireless LAN Interoperability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
Bluetooth wireless technology Interoperability . . . . . . . . . . . . . . . . C-1
CAUTION about Wireless Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Wireless Devices and your health . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Radio Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3
Radio approvals for wireless devices . . . . . . . . . . . . . . . . . . . . . . . . C-8
Appendix D AC Power Cord and Connectors
Certification agencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1
Appendix E Legal Footnotes
Non-applicable Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1
CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1
Memory (Main System) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-2
Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-3
Hard Disk Drive (HDD) Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-3
LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-3
Graphics Processing Unit ("GPU") . . . . . . . . . . . . . . . . . . . . . . . . . . . E-3
Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-4
Copy Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-4
Glossary
Index
User’s Manual iv

Copyright

© 2011 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.
First edition February 2011 Copyright authority for music, movies, computer programs, databases and
other intellectual property covered by copyright laws belongs to the author or to the copyright owner. Copyrighted material can be reproduced only for personal use or use within the home. Any other use beyond that stipulated above (including conversion to digital format, alteration, transfer of copied material and distribution on a network) without the permission of the copyright owner is a violation of copyright or author's rights and is subject to civil damages or criminal action. Please comply with copyright laws in making any reproduction from this manual.

Disclaimer

This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for your computer at the time of this manual’s production. However, succeeding computers and manuals are subject to change without notice. TOSHIBA assumes no liability for damages incurred directly or indirectly from errors, omissions or discrepancies between the computer and the manual.

Trademarks

Intel, Intel SpeedStep, Intel Core and Centrino are trademarks or registered trademarks of Intel Corporation.
Windows, Microsoft and Windows logo are registered trademarks of Microsoft Corporation.
Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license.
HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.
ConfigFree is a trademark of Toshiba Corporation. Wi-Fi is a registered trademark of the Wi-Fi Alliance. Secure Digital and SD are trademarks of SD Card Association. MultiMediaCard and MMC are trademarks of MultiMediaCard Association. Labelflash is a trademark of YAMAHA CORPORATION. Atheros is a registered trademark of Atheros Communication, Inc. Realtek is a registered trademark of Realtek Semiconductor Corporation. Other trademarks and registered trademarks not listed above may be used
in this manual.
User’s Manual v

FCC information

FCC notice "Declaration of Conformity Information"
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s external monitor port, Universal Serial Bus (USB 2.0) ports, HDMI port and microphone jack. Changes or modifications made to this equipment, not expressly approved by TOSHIBA or parties authorized by TOSHIBA could void the user’s authority to operate the equipment.
FCC conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
Contact
Address: TOSHIBA America Information Systems, Inc.
9740 Irvine Boulevard Irvine, California 92618-1697
Telephone: (949) 583-3000
User’s Manual vi

EU Declaration of Conformity

This product is carrying the CE-Mark in accordance with the related European Directives. Responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany. The complete and official EU Declaration of Conformity can be found on TOSHIBA’s web site http://epps.toshiba-teg.com on the Internet.
CE compliance
This product is labelled with the CE Mark in accordance with the related European Directives, notably Electromagnetic Compatibility Directive 2004/108/EC for the notebook and the electronic accessories including the supplied power adapter, the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC in case of implemented telecommunication accessories and the Low Voltage Directive 2006/95/EC for the supplied power adapter. Furthermore the product complies with the Ecodesign Directive 2009/125/EC (ErP) and its related implementing measures.
This product and the original options are designed to observe the related EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards. To avoid general EMC problems, the following guidance should be noted:
Only CE marked options should be connected/implemented
Only best shielded cables should be connected
Working environment
This product was designed to fulfil the EMC (Electromagnetic Compatibility) requirements to be observed for so-called "Residential, commercial and light industry environments". TOSHIBA do not approve the use of this product in working environments other than the above mentioned "Residential, commercial and light industry environments".
For example, the following environments are not approved:
Industrial Environments (e.g. environments where a mains voltage of
380 V three-phase is used)
Medical Environments
Automotive Environments
Aircraft Environments
Any consequences resulting from the use of this product in working environments that are not approved are not the responsibility of TOSHIBA.
User’s Manual vii
The consequences of the use of this product in non-approved working environments may be:
Interference with other devices or machines in the near surrounding
area.
Malfunction of, or data loss from, this product caused by disturbances
generated by other devices or machines in the near surrounding area.
Therefore TOSHIBA strongly recommend that the electromagnetic compatibility of this product should be suitably tested in all non-approved working environments before use. In the case of automobiles or aircraft, the manufacturer or airline respectively should be asked for permission before use of this product.
Furthermore, for general safety reasons, the use of this product in environments with explosive atmospheres is not permitted.

Video Standard Notice

THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 AND MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO") AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM.

Canadian regulatory information (Canada only)

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulation of the Canadian Department of Communications.
Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment.
This Class B digital apparatus meets all requirements of the Canadian Interference-Causng Equipment Regulations.
Cet appareil numérique de la class B respecte toutes les exgences du Règlement sur le matériel brouileur du Canada.
User’s Manual viii

Following information is only valid for EU-member States:

Disposal of products
The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste. Integrated batteries and accumulators can be disposed of with the product. They will be separated at the recycling centres.
The black bar indicates that the product was placed on the market after August 13, 2005. By participating in separate collection of products and batteries, you will help to assure the proper disposal of products and batteries and thus help to prevent potential negative consequences for the environment and human health.
For more detailed information about the collection and recycling programmes available in your country, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product.
Disposal of batteries and/or accumulators
The crossed out wheeled dust bin symbol indicates that batteries and/or accumulators must be collected and disposed of separately from household waste.
If the battery or accumulator contains more than the specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the Battery Directive (2006/66/EC), then the chemical symbols for lead (Pb), mercury (Hg) and/or cadmium (Cd) will appear below the crossed out wheeled dust bin symbol.
By participating in separate collection of batteries, you will help to assure the proper disposal of products and batteries and thus help to prevent potential negative consequences for the environment and human health. For more detailed information about the collection and recycling programmes available in your country, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product.
These symbols may not stick depending on the country and region where you purchased.

Disposing of the computer and the computer's batteries

Discard this computer in accordance with applicable laws and
regulations. For further information, contact your local government.
This computer contains rechargeable batteries. After repeated use, the
batteries will finally lose their ability to hold a charge and you will need to replace them. Under certain applicable laws and regulation, it may be illegal to dispose of old batteries by placing them in the trash.
Please be kind to our shared environment. Check with your local
government authority for details regarding where to recycle old batteries or how to dispose of them properly.
User’s Manual ix

REACH - Compliance Statement

The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007. TOSHIBA will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation.
Please consult the following website www.toshiba-europe.com/computers/info/reach for information about the presence in our articles of substances included on the candidate list according to article 59(1) of Regulation (EC) No 1907/2006 („REACH“) in a concentration above 0.1% weight by weight.

Following information is only for Turkey:

Compliant with EEE Regulations: TOSHIBA meets all requirements
of Turkish regulation 26891 "Restriction of the use of certain hazardous substances in electrical and electronic equipment".
The number of possible pixel failures of your display is defined
according to ISO 13406-2 standards. If the number of pixel failures is less than this standard, they will not be counted as defect or failure.
Battery is a consumption product, since the battery time depends on the
usage of your computer. If the battery can not be charged at all, then it is a defect or failure. The changes in battery time is not a defect or failure.

Optical disc drive safety instructions

Be sure to check the precautions at the end of this section.
The DVD Super Multi drive model employs a laser system. To ensure
proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location.
Use of controls, adjustments or the performance of procedures other
than those specified may result in hazardous radiation exposure.
To prevent direct exposure to the laser beam, do not try to open the
enclosure.
User’s Manual x
Panasonic System Networks
UJ8A0
Panasonic System Networks Co., Ltd.
TOSHIBA Samsung Storage Technology
TS-L633
TOSHIBA SAMSUNG STORAGE TECHNOLOGY KOREA CORPORATION 416, MEATAN-3 DONG, YEONGTONG-GU, SUWON CITY, GYEONGGI, 443-742, KOREA
TEAC
DV-W28S
User’s Manual xi
HITACHI-LG Data Storage, Inc.
GT30F/30N

Precautions

Hitachi-LG Data Storage, Inc. 22-23,KAIGAN 3-CHOME, MINATO-KU,TOKYO,108-0022 JAPAN
CAUTION: This appliance contains a laser system and is classified as a "CLASS 1 LASER PRODUCT."To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest "AUTHORIZED service station." To prevent direct exposure to the laser beam, do not try to open the enclosure.
User’s Manual xii

Preface

Congratulations on your purchase of this computer. This powerful notebook computer provides excellent expansion capability, includes multimedia functionality, and is designed to provide years of reliable, high-performance computing.
This manual tells how to set up and begin using your computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.
If you are a new user of computers or if you’re new to portable computing, first read over the Chapter 1, Getting Started and Chapter 3, Hardware,
Utilities and Options chapters to familiarize yourself with the computer's
features, components and accessory devices. Then read Chapter 1,
Getting Started for step-by-step instructions on setting up your computer.
If you are an experienced computer user, please continue reading the preface to learn how this manual is organized, then become acquainted with this manual by browsing through its pages. Be sure to read the Special
features section in Chapter 3, Hardware, Utilities and Options to learn
about features that are uncommon or unique to this computer, as well as the section on Chapter 7, HW Setup, to understand how to setup and configure these features.
Read Chapter 3, Hardware, Utilities and Options if connecting optional products or external devices.

Conventions

This manual uses the following formats to describe, identify, and highlight terms and operating procedures.
Abbreviations
On first appearance, and whenever necessary for clarity, abbreviations are enclosed in parentheses following their definition. For example: Read Only Memory (ROM). Acronyms are also defined in the Glossary.
Icons
Icons identify ports, dials, and other parts of your computer. The indicator panel also uses icons to identify the components it is providing information on.
User’s Manual xiii
Keys
The keyboard keys are used in the text to describe many computer operations. A distinctive typeface identifies the key top symbols as they appear on the keyboard. For example, ENTER identifies the ENTER key.
Key operation
Some operations require you to simultaneously use two or more keys. We identify such operations by the key top symbols separated by a plus sign (+). For example, CTRL + C means you must hold down CTRL and at the same time press C. If three keys are used, hold down the first two and at the same time press the third.
ABC
When procedures require an action such as clicking an icon or entering text, the icon's name or the text you are to type in is represented in the typeface you see to the left.
Display
S ABC
Names of windows or icons or text generated by the computer that appear on its display screen are presented in the type face you see to the left.
Messages
Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below.
Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions.
Pay attention! A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment.
Please read. A note is a hint or advice that helps you make best use of your equipment.
Terminology
This term is defined in this document as follows:
Start The word "Start" refers to the " " button in
User’s Manual xiv
Windows 7.

General Precautions

TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer.
Be certain to read the general precautions below and to note the cautions included in the text of the manual.

Provide adequate ventilation

Always make sure your computer and AC adaptor have adequate
ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep Mode). In this condition, observe the following:
Never cover your computer or AC adaptor with any object.
Never place your computer or AC adaptor near a heat source, such
as an electric blanket or heater.
Never cover or block the air vents including those located at the
base of the computer.
Always operate your computer on a hard flat surface. Using your
computer on a carpet or other soft material can block the vents.
Always provide sufficient space around the computer.
Overheating your computer or AC adaptor could cause system failure,
computer or AC adaptor damage or a fire, possibly resulting in serious injury.

Creating a computer-friendly environment

Place the computer on a flat surface that is large enough for the computer and any other items you are using, such as a printer.
Leave enough space around the computer and other equipment to provide adequate ventilation. Otherwise, they may overheat.
User’s Manual xv
To keep your computer in prime operating condition, protect your work area from:
Dust, moisture, and direct sunlight.
Equipment that generates a strong electromagnetic field, such as
Rapid changes in temperature or humidity and sources of temperature
Extreme heat, cold, or humidity.
Liquids and corrosive chemicals.

Stress injury

Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. Instruction Manual for Safety and Comfort also includes information on work space design, posture and lighting that can help reduce physical stress.

Heat injury

Avoid prolonged physical contact with the computer. If the computer is
If the computer has been used for a long time, avoid direct contact with
The surface of the AC adaptor can become hot when in use but this
Do not lay the AC adaptor on a material that is sensitive to heat as the
stereo speakers (other than speakers that are connected to the computer) or speakerphones.
change such as air conditioner vents or heaters.
used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.
the metal plate supporting the various interface ports as this can become hot.
condition does not indicate a malfunction. If you need to transport the AC adaptor, you should disconnect it and let it cool before moving it.
material could become damaged.

Pressure or impact damage

Do not apply heavy pressure to the computer or subject it to any form of strong impact as this can damage the computer's components or otherwise cause it to malfunction.
User’s Manual xvi

Mobile phones

Please be aware that the use of mobile phones can interfere with the audio system. The operation of the computer will not be impaired in any way, but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use.

Instruction Manual for Safety and Comfort

All important information on the safe and proper use of this computer is described in the enclosed Instruction Manual for Safety and Comfort. Be sure to read it before using the computer.
User’s Manual xvii

Getting Started

This chapter provides an equipment checklist, and basic information to start using your computer.
Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA.
Equipment checklist
Carefully unpack your computer, taking care to save the box and packaging materials for future use.
Hardware
Check to make sure you have all the following items:
TOSHIBA Portable Personal Computer
AC adaptor and power cord (2-pin plug or 3-pin plug)
Battery pack (installed in the computer)

Chapter 1

Documentation
User Information Guide
Instruction Manual for Safety and Comfort
If any of the items are missing or damaged, contact your dealer immediately.
Software
The following Windows® operating system and utility software are pre­installed.
Windows 7
TOSHIBA Value Added Package
TOSHIBA Recovery Media Creator
User’s Manual 1-1
TOSHIBA VIDEO PLAYER
TOSHIBA Assist
TOSHIBA ConfigFree™
TOSHIBA Disc Creator
TOSHIBA Face Recognition
TOSHIBA Bulletin Board
TOSHIBA ReelTime
TOSHIBA Speech System
TOSHIBA Media Controller
Online Manual
* You may not have all the softwares listed above depending on the
model you purchased.
Getting Started
All users should be sure to read the section Starting up for the first time.
Be sure to read the enclosed Instruction Manual for Safety and Comfort
for information on the safe and proper use of this computer. It is intended to help you be more comfortable and productive while using a notebook computer. By following the recommendations in it you may reduce your chance of developing a painful or disabling injury to your hand, arms, shoulders or neck.
Getting Started
Satellite C650/C655/C665/Satellite Pro C650/C665 Series
User's Manual (This manual)
This section provides basic information to start using your computer. It covers the following topics:
Connecting the AC adaptor
Opening the display
Turning on the power
Starting up for the first time
Turning off the power
Restarting the computer
System Recovery Options
Creating Recovery Media
Restoring the pre-installed software from the Recovery hard disk drive
Restoring the pre-installed software from your created Recovery Media
User’s Manual 1-2
Use a virus-check program and make sure it is updated regularly.
Never format storage media without checking its content - formatting
destroys all stored data.
It is a good idea to periodically back up the internal hard disk drive or
other main storage device to external media. General storage media is not durable or stable over long periods of time and under certain conditions may result in data loss.
Before you install a device or application, save any data in memory to
the hard disk drive or other storage media. Failure to do so may result in the loss of data.
Connecting the AC adaptor
Attach the AC adaptor when you need to charge the battery or you want to operate from AC power. It is also the fastest way to get started, because the battery pack will need to be charged before you can operate from battery power.
The AC adaptor can be connected to any power source supplying from 100 to 240 volts and 50 or 60 hertz. For details on using the AC adaptor to charge the battery pack, refer to Chapter 6, Power and Power-Up Modes.
Getting Started
User’s Manual 1-3
Getting Started
Always use the TOSHIBA AC adaptor that was included with your
computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor.
Never plug the AC adaptor into a power source that does not
correspond to both the voltage and the frequency specified on the regulatory label of the unit. Failure to do so could result in a fire or electric shock, possibly resulting in serious injury.
Always use or purchase power cables that comply with the legal
voltage and frequency specifications and requirements in the country of use. Failure to do so could result in a fire or electric shock, possibly resulting in serious injury.
The supplied power cord conforms to safety rules and regulations in
the region the product is bought and should not be used outside this region. For use in other regions, please buy power cords that conform to safety rules and regulations in the particular region.
Do not use a 3-pin to 2-pin conversion plug.
When you connect the AC adaptor to the computer, always follow the
steps in the exact order as described in the User’s Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched. As a general safety precaution, avoid touching any metal parts.
Never place your computer or AC adaptor on a wooden surface,
furniture, or any other surface that could be marred by exposure to heat since the computer base and AC adaptor's surface increase in temperature during normal use.
Always place your computer or AC adaptor on a flat and hard surface
that is resistant to heat damage.
Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions.
User’s Manual 1-4
Getting Started
1. Connect the power cord to the AC adaptor.
Figure 1-1 Connecting the power cord to the AC adaptor (2-pin plug)
Figure 1-2 Connecting the power cord to the AC adaptor (3-pin plug)
Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model.
2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on the right side of the computer.
2
1
1. DC IN 19V jack
Figure 1-3 Connecting the DC output plug to the computer
2. DC output plug
3. Plug the power cord into a live wall outlet - the DC IN/Battery indicator on the front of the computer should glow.
User’s Manual 1-5
Opening the display
The display panel can be opened to a wide range of angles for optimal viewing.
While holding down the palm rest with one hand so that the main body of the computer is not raised, slowly lift the display panel - this will allow the angle of the display panel to be adjusted to provide optimum clarity.
1. Display panel
Figure 1-4 Opening the display panel
Use reasonable care when opening and closing the display panel. Opening it vigorously or slamming it shut could damage the computer.
Be careful not to open the display panel too far as this could put stress
on the display panel's hinges and cause damage.
Do not press or push on the display panel.
Do not lift the computer by the display panel.
Do not close the display panel with pens or any other objects left in
between the display panel and the keyboard.
When opening or closing the display panel, place one hand on the
palm rest to hold the computer in place and use the other hand to slowly open or close the display panel (Do not use excessive force when opening or closing the display panel).
Getting Started
1
User’s Manual 1-6
Turning on the power
This section describes how to turn on the power - the Power indicator will then indicate the status. Please refer to the Monitoring of power condition section in Chapter 6, Power and Power-Up Modes for more information.
After you turn on the power for the first time, do not turn it off until you
have set up the operating system. Please refer to the section Starting
up for the first time for more information.
Volume cannot be adjusted during Windows Setup.
1. Open the display panel.
2. Press and hold the computer’s power button for two or three seconds.
1
Getting Started
1. Power button
Figure 1-5 Turning on the power
Starting up for the first time
The Windows 7 Startup Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system.
When it is displayed, be sure to read the Software License Terms carefully.
Turning off the power
The power can be turned off in one of three modes, either Shut Down Mode, Hibernation Mode or Sleep Mode.
Shut Down Mode
When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the operating system's main screen the next time it is turned on.
1. If you have entered data, either save it to the hard disk drive or to other storage media.
User’s Manual 1-7
Getting Started
2. Make sure all disk/disc activity has stopped before removing the CD/DVD.
Make sure the Optical Disc Drive indicator is off. If you turn off the
power while a disk (disc) is being accessed, you may lose data or damage the disk.
Never turn off the power while an application is running. Doing so could
cause loss of data.
Never turn off the power, disconnect an external storage device or
remove storage media during data read/write. Doing so can cause data loss.
3. Click Start.
4. Click the Shut down button ( ).
5. Turn off any peripheral devices connected to your computer.
Do not turn the computer or peripheral devices back on immediately - wait a short period to avoid any potential damage.
Sleep Mode
If you have to interrupt your work, you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode. In this mode data is maintained in the computer's main memory so that when you turn on the power again, you can continue working right where you left off.
When you have to turn off your computer aboard an aircraft or in places where electronic devices are regulated or controlled, always completely shut down the computer. This includes turning off any wireless communication functionalities, and cancelling settings that reactivate the computer automatically, such as a timer recording function. Failure to completely shut down the computer in this way could allow the operating system to reactivate and run pre-programmed tasks or preserve unsaved data, which could interfere with aviation or other systems, possibly causing serious injury.
Before entering Sleep Mode, be sure to save your data.
Do not install or remove a memory module while the computer is in
Sleep Mode. The computer or the memory module could be damaged.
Do not remove the battery pack while the computer is in Sleep Mode
(unless the computer is connected to an AC power source). Data in memory could be lost.
User’s Manual 1-8
Getting Started
When the AC adaptor is connected, the computer will go into Sleep
Mode according to the settings in the Power Options (to access it, click Start -> Control Panel -> System and Security -> Power Options).
To restore the operation of the computer from Sleep Mode, press and
hold the power button or any key on the keyboard for a short amount of time. Please note that keyboard keys can only be used if the Wake-up on Keyboard option is enabled within the HW Setup utility.
If the computer enters Sleep Mode while a network application is
active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.
To prevent the computer from automatically entering Sleep Mode,
disable Sleep Mode within the Power Options (to access it, click Start
-> Control Panel -> System and Security -> Power Options).
To use the Hybrid Sleep function, configure it in the Power Options.
Benefits of Sleep Mode
The Sleep Mode feature provides the following benefits:
Restores the previous working environment more rapidly than does the
Hibernation Mode feature.
Saves power by shutting down the system when the computer receives
no input or hardware access for the time period set by the System Sleep Mode feature.
Allows the use of the panel power off feature.
Executing Sleep Mode
You can also enable Sleep Mode by pressing FN + F3 - please refer to Chapter 5, The Keyboard, for further details.
You can enter Sleep Mode in one of the following ways:
Click Start, point to the arrow icon ( ) and then select
Sleep from the menu.
Close the display panel. Please note that this feature must be enabled
within the Power Options (to access it, click Start -> Control Panel -> System and Security -> Power Options).
Press the power button. Please note that this feature must be enabled
within the Power Options (to access it, click Start -> Control Panel -> System and Security -> Power Options).
When you turn the power back on, you can continue where you left when you shut down the computer.
When the computer is in Sleep Mode, the power indicator will blink
green.
If you are operating the computer on battery power, you can lengthen
the overall operating time by turning it off into Hibernation Mode - Sleep Mode will consume more power while the computer is off.
User’s Manual 1-9
Getting Started
Sleep Mode limitations
Sleep Mode will not function under the following conditions:
Power is turned back on immediately after shutting down.
Memory circuits are exposed to static electricity or electrical noise.
Hibernation Mode
The Hibernation Mode feature saves the contents of memory to the hard disk drive when the computer is turned off so that, the next time it is turned on, the previous state is restored. Please note that the Hibernation Mode feature does not save the status of any peripheral devices connected to the computer.
Save your data. While entering Hibernation Mode, the computer saves
the contents of memory to the hard disk drive. However, for safety sake, it is best to save your data manually.
Data will be lost if you remove the battery or disconnect the AC adaptor
before the save is completed.
Do not install or remove a memory module while the computer is in
Hibernation Mode. Data will be lost.
Benefits of Hibernation Mode
The Hibernation Mode feature provides the following benefits:
Saves data to the hard disk drive when the computer automatically
shuts down because of a low battery condition.
You can return to your previous working environment immediately when
you turn on the computer.
Saves power by shutting down the system when the computer receives
no input or hardware access for the time period set by the System Hibernate feature.
Allows the use of the panel power off feature.
Starting Hibernation Mode
You can also enable Hibernation Mode by pressing FN + F4 - please refer to Chapter 5, The Keyboard, for further details.
To enter Hibernation Mode, follow the steps below.
1. Click Start.
2. Point to the arrow icon ( ) and then select Hibernate from the menu.
Automatic Hibernation Mode
The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the lid. In order to define these settings, you can follow the steps as described below:
1. Click Start and click the Control Panel.
2. Click System and Security and click Power Options.
User’s Manual 1-10
3. Click Choose what the power button does or Choose what closing the lid does.
4. Enable the desired Hibernation Mode settings for When I press the power button and When I close the lid.
5. Click the Save changes button.
Data save in Hibernation Mode
When you turn off the power in Hibernation Mode, the computer will take a moment to save the current data in memory to the hard disk drive.
After you turn off the computer, and the content of memory has been saved to the hard disk drive, turn off the power to any peripheral devices.
Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge.
Restarting the computer
Certain conditions require that you reset the computer, for example if:
You change certain computer settings.
An error occurs and the computer does not respond to your keyboard
commands.
If you need to restart the computer, there are three ways this can be achieved:
Click Start, point to the arrow icon ( ) and then select
Restart from the menu.
Press CTRL, ALT and DEL simultaneously (once) to display the menu
window, then select Restart from the Shut down options.
Press the power button and hold it down for five seconds. Once the
computer has turned itself off, wait between ten and fifteen seconds before turning the power on again by pressing the power button.
Getting Started
System Recovery Options
There is a hidden partition allocated on the hard disk drive for the System Recovery Options.
This partition stores files which can be used to repair the system in the event of a problem.
The System Recovery Options feature will be unusable if this partition is deleted.
System Recovery Options
The System Recovery Options feature is installed on the hard disk when shipped from the factory. The System Recovery Options menu includes tools to repair startup problems, run diagnostics or restore the system.
User’s Manual 1-11
See the Windows Help and Support content for more information about Startup Repair.
The System Recovery Options can also be run manually to repair problems.
The procedure is as follows. Follow the instructions shown on the on­screen menu.
1. Turn off the computer.
2. While holding the F8 key, turn on the computer.
3. The Advanced Boot Options menu will be displayed. Use the arrow keys to select Repair Your Computer and press ENTER.
4. Follow the on-screen instructions.
Check your Windows® manual for more information on backing up your system (including the system image backup feature).
System Recovery
This section describes the creation of Recovery Media and their use.
Creating Recovery Media
This section describes how to create Recovery Media.
Be sure to connect the AC adaptor when you create Recovery Media.
Be sure to close all other software programs except the Recovery
Media Creator.
Do not run software such as screen savers which can put a heavy load
on the CPU.
Operate the computer at full power.
Do not use power-saving features.
Do not write to the media when the virus check software is running.
Wait for it to finish, then disable virus detection programs including any software that checks files automatically in the background.
Do not use utilities, including those intended to enhance hard disk drive
access speed. They may cause unstable operation and damage data.
Do not shut down/log off or Sleep/Hibernate while writing or rewriting
the media.
Set the computer on a level surface and avoid places subjected to
vibrations such as airplanes, trains, or cars.
Do not use on an unstable surface such as a stand.
Getting Started
User’s Manual 1-12
Getting Started
A recovery image of the software on your computer is stored on the hard disk drive, and can be copied to either DVD or USB Flash Memory by using the following steps:
1. Select either blank DVD or USB Flash Memory. The application will allow you to choose from a variety of different media
onto which the recovery image can be copied including DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD+R DL, DVD+RW and USB Flash Memory.
Please note that some of the above media may not be compatible with
the optical disc drive installed into your computer. You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding.
USB Flash Memory will be formatted and all the data in the USB Flash
Memory will be lost when proceeding.
2. Turn on your computer and allow it to load the Windows 7 operating system from the hard disk drive as normal.
3. Insert the media into the computer.
Insert the first blank disc into the optical disc drive tray, or
Insert the USB Flash Memory into one available USB port
4. Double click the Recovery Media Creator icon on the Windows 7 desktop, or select the application from Start Menu.
5. After Recovery Media Creator starts, select the type of media and the title you wish to copy, and then click the Create button.
Restoring the pre-installed software from the Recovery hard disk drive
A portion of the total hard disk drive space is configured as a hidden recovery partition. This partition stores files which can be used to restore pre-installed software in the event of a problem.
If you subsequently set up your hard disk drive again, do not change, delete or add partitions in a manner other than specified in the manual, otherwise you may find that space for the required software is not available.
In addition, if you use a third-party partitioning program to reconfigure the partitions on your hard disk drive, you may find that it becomes impossible to setup your computer.
When the sound mute feature has been activated by pressing the FN + ESC key, be sure to disable this to allow sounds to be heard before starting the restore process. Please refer to Chapter 5, The Keyboard, for further details.
You can not use System Recovery Options if restoring the pre-installed software without System Recovery Options.
User’s Manual 1-13
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