Toshiba PSCJEU-00K001, C55-A5104 User Manual

Satellite®/Satellite Pro®

C40/C50/C70 - A Series

User’s Guide

If you need assistance: Technical support is available online at Toshiba’s Web site at

support.toshiba.com. At this Web site, you will find answers for

many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads.

For more information, see “If Something Goes Wrong” on

page 120 in this guide.

GMAD00381010 09/13

Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling.

For the state of California only.

Model: Satellite®/Satellite Pro® C40/C50/C70 - A Series

Recordable and/or ReWritable Drive(s) and Associated Software Warranty

The computer system you purchased may include Recordable and/or ReWritable optical disc drive(s) and associated software, among the most advanced data storage technologies available. As with any new technology, you must read and follow all set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically. If you fail to do so, this product may not function properly and you may lose data or suffer other damage. TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS, PROFITS, PROGRAMS, DATA, NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY THEREOF.

Protection of Stored Data

For your important data, please make periodic back-up copies of all the data stored on the hard disk or other storage devices as a precaution against possible failures, alteration, or loss of the data. IF YOUR DATA IS ALTERED OR

LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA, OR ANY OTHER DAMAGE RESULTING THEREFROM. WHEN COPYING OR TRANSFERRING YOUR DATA, PLEASE BE SURE TO CONFIRM WHETHER THE DATA HAS BEEN SUCCESSFULLY COPIED OR TRANSFERRED. TOSHIBA DISCLAIMS ANY LIABILITY FOR THE FAILURE TO COPY OR TRANSFER THE DATA CORRECTLY.

Critical Applications

The computer you have purchased is not designed for any “critical applications.” “Critical applications” means life support systems, medical applications, connections to implanted medical devices, commercial transportation, nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage.

ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL LIABILITY ARISING OUT OF THE USE OF THE COMPUTER PRODUCTS IN ANY CRITICAL APPLICATIONS. IF YOU USE THE COMPUTER PRODUCTS IN A CRITICAL APPLICATION, YOU, AND NOT TOSHIBA, ASSUME FULL RESPONSIBILITY FOR SUCH USE.

FCC Notice “Declaration of Conformity Information”

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

❖ Reorient or relocate the receiving antenna. ❖ Increase the separation between the equipment and receiver. ❖ Connect the equipment to an outlet on a circuit different from that to which

the receiver is connected.

❖ Consult the dealer or an experienced radio/TV technician for help.

NOTE

Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's ports. Changes or modifications made to this equipment not expressly approved by Toshiba or parties authorized by Toshiba could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

❖ This device may not cause harmful interference. ❖ This device must accept any interference received, including interference

that may cause undesired operation.

Contact Toshiba’s Support Web site at support.toshiba.com.

Bluetooth® Wireless Technology Interoperability

Bluetooth® modules are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread

Spectrum (FHSS) radio technology, and is compliant to:

❖ Bluetooth Specification as defined and approved by The Bluetooth Special

Interest Group.

❖ Logo certification with Bluetooth wireless technology as defined by The

Bluetooth Special Interest Group.

Bluetooth modules enable wireless networks over two or more (up to a total of seven) TOSHIBA portable devices. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more information.

When you use a Bluetooth module close to 2.4 GHz Wireless LAN devices, Bluetooth transmissions might slow down or cause errors. If you detect certain interference while you use a Bluetooth device, always change the frequency, move your device to the area outside of the interference range of

2.4 GHz Wireless LAN devices (40 meters/43.74 yards or more) or stop transmitting from your device. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more information.

Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one another. If you use Bluetooth and Wireless LAN devices simultaneously, you may occasionally experience a less than optimal network performance or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more information.

Bluetooth® Wireless Technology and Your Health

The products with Bluetooth® wireless technology, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by devices with Bluetooth wireless technology however is much less than the electromagnetic energy emitted by wireless devices such as mobile phones.

Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

In some situations or environments, the use of Bluetooth wireless technology may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may for example include:

❖ Using the equipment with Bluetooth wireless technology on board

airplanes, or

❖ In any other environment where the risk of interference to other devices or

services is perceived or identified as harmful.

If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment (e.g. airports), you are encouraged to ask for authorization to use the device with Bluetooth wireless technology prior to turning on the equipment.

Exposure to Radio Frequency Radiation

The radiated output power of the Bluetooth module is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth module shall be used in such a manner that the potential for human contact during normal operation is minimized.

Wireless Interoperability

Wireless LAN products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to:

❖ The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined

and approved by the Institute of Electrical and Electronics Engineers.

❖ The Wireless Fidelity (Wi-Fi

The “Wi-Fi CERTIFIED” logo is a certification mark of the Wi-Fi Alliance.

) certification as defined by the Wi-Fi Alliance.

Bluetooth® and Wireless LAN devices operate within the same radio

frequency range and may interfere with one another. If you use Bluetooth and Wireless LAN devices simultaneously, you may occasionally experience a less than optimal network performance or even lose your network connection.

If you should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device.

Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or support.toshiba.com in the United States for more information.

Radio Frequency Interference Requirements

This device is restricted to indoor use due to its operation in the 5.15 GHz to

5.25 GHz frequency range. FCC requires this product to be used indoors for frequency range 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems.

Please note that high-power radars are allocated as primary users of the 5.25 GHz to 5.35 GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause interference with and/or damage this device.

NOTE

The above caution applies to products that operate with an 802.11a radio device.

Wireless LAN and Your Health

Wireless LAN products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones.

Because Wireless LAN products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

In some situations or environments, the use of Wireless LAN may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may for example include:

❖ Using the Wireless LAN equipment on board airplanes, or

❖ In any other environment where the risk of interference to other devices or

services is perceived or identified as harmful.

If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment (e.g. airports), you are encouraged to ask for authorization to use the Wireless LAN device prior to turning on the equipment.

Exposure to Radio Frequency Radiation

The radiated output power of the Wireless LAN is far below the FCC radio frequency exposure limits. Nevertheless, the Wireless LAN shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be colocated or operating in conjunction with any other antenna or transmitter.

Optical Disc Drive Safety Instructions

NOTE

This section is only applicable if your system has an Optical Disc Drive.

This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT. To use this model properly, read the User’s Guide carefully and keep it for your future reference.

Never attempt to disassemble, adjust or repair an optical disc drive. You could damage the drive. You would also be exposed to laser light or other safety hazards, resulting in serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is required.

Location of the Required Label

(Sample shown below. Location of the label and manufacturing information may vary.)

Canada – Industry Canada (IC)

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conformé à la norme NMB-003 du Canada.

This device complies with RSS 210 of Industry Canada.

The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s Web site www.hc-sc.gc.ca/rpb. The RF device shall not be co-located with any other transmitter that has not been tested with this device.

Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device.

L’ utilisation de ce dispositif est soumis aux deux conditions suivantes: (1) il ne doit pas produire de brouillage et (2) l’utilisateur du dispositif doit être prêt à accepter tout brouillage radioélectrique reçu, même s’il est susceptible de compromettre son fonctionnement.

The term “IC” before the equipment certification number only signifies that the Industry Canada technical specifications were met.

To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.

Pour empecher que cet appareil cause du brouillage au service faisant l’objet d’une licence, il doit etre utilize a l’interieur et devrait etre place loin des fenetres afin de Fournier un ecram de blindage maximal. Si le matriel (ou son antenne d’emission) est installe a l’exterieur, il doit faire l’objet d’une licence.

This device is restricted to indoor use due to its operation in the 5.15 GHz to

5.25 GHz frequency range. Industry Canada requires this product to be used indoors for frequency range 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems.

Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux.

Veuillez noter que les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux (c.-à-d., qu’ils ont la priorité) pour les bandes 5250-5350 MHz et 5650-5850 MHz et que ces radars pourraient causer du brouillage et/ou des dommages aux dispositifs LAN-EL.

NOTE

The above caution applies to products that operate with an 802.11a radio device.

Regulatory statements

This product complies with any mandatory product specification in any country/ region where the product is sold. In addition, the product complies with the following:

EU Declaration of Conformity

TOSHIBA declares that this product conforms to the following Standards:

Supplementary Information:

This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany.

*The product complies with the requirements of the Low Voltage Directive 73/23/EEC, the EMC Directive 89/336/EEC and/or the R&TTE Directive 1999/5/EC.

Pb, Hg, Cd

The European Union WEEE (Waste from Electrical and Electronic Equipment) Directive Information

The European Union WEEE (Waste from Electrical and Electronic Equipment) Directive is intended to protect the quality of the environment and human health through the responsible use of natural resources and the adoption of waste management strategies that focus on recycling and reuse. This Directive requires producers of electrical and electronic products put on the market in European Union (EU) member countries after August 2005 to mark such products with a crossed-out wheeled bin with a black bar symbol. If the product’s battery or accumulator contains more than the specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the Battery Directive (2006/66/EC), then the chemical symbols for lead (Pb), mercury (Hg) and/or cadmium (Cd) will appear below the crossed out wheeled bin symbol on the battery.

In the European Union, these symbols indicate that when the last end user wishes to discard this product, it must be sent to appropriate facilities for recovery and recycling. This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States.

Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies for our products. Please contact your local government for applicable laws and regulations governing the disposal of this product. For information on how to trade-in or recycle your product, visit www.reuse.toshiba.com.

België/ Belgique:

Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries

For private usage outside buildings across public grounds over less than 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m. For registration and license please contact IBPT/BIPT.

Voor privé-gebruik buiten gebouw over publieke groud over afstand kleiner dan 300m geen registratie bij BIPT/IBPT nodig; voor gebruik over afstand groter dan 300m is wel registratie bij BIPT/IBPT nodig. Voor registratie of licentie kunt u contact opnemen met BIPT.

Dans le cas d’une utilisation privée, à l’extérieur d’un bâtiment, audessus d’un espace public, aucun enregistrement n’est nécessaire pour une distance de moins de 300m. Pour une distance supérieure à 300m un enregistrement auprès de l’IBPT est requise. Pour les enregistrements et licences, veuillez contacter l’IBPT.

Deutschland: License required for outdoor installations. Check with reseller for

procedure to follow. Anmeldung im Outdoor-Bereich notwendig, aber nicht

genehmigungspflichtig. Bitte mit Händler die Vorgehensweise abstimmen.

France: Restricted frequency band: only channels 1 to 7 (2400 MHz and 2454

MHz respectively) may be used outdoors in France. Please contact A.R.T. (http://www.art-telecom.fr) for applicable procedures to follow.

Bande de fréquence restreinte: seuls les canaux 1- 7 (2400 et 2454 MHz respectivement) doivent être utilisés endroits extérieur en France. Vous pouvez contacter l’Autorité de Régulation des Télécommunications (http://www.art-telecom.fr) pour la procédure à suivre.

Italia: License required for indoor use. Use with outdoor installations not

allowed. È necessaria la concessione ministeriale anche per l’uso interno.

Verificare con i rivenditori la procedura da seguire.

Nederland: License required for outdoor installations. Check with reseller for

procedure to follow. Licentie verplicht voor gebruik met buitenantennes. Neem contact op

met verkoper voor juiste procedure.

Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries

European Community Countries

Austria O x x Belgium, France,

Switzerland/Liechtenstein Denmark, Finland,

Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Sweden, UK

Iceland, Spain O O O

5150-5250 MHz

Channels: 36, 40, 44,

Indoor Only

OO x

OO O

5250-5350 MHz

Channels: 52, 56, 60,

Indoor Only

5470-5725 MHz

Channels: 100, 104, 108, 112,

116, 120, 124, 128, 132, 136, 140

Indoor/Outdoor

O: allowed x: forbidden

❖ To remain in conformance with European spectrum usage laws for Wireless

LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply. The user should use the wireless LAN utility to check the current channel of operation. If operation is occurring outside of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network.

❖ The 5 GHz Turbo mode feature is not allowed for operation in any

European Community country.

❖ This device must not be operated in ad-hoc mode using channels in the

5 GHz bands in the European Community. Ad-hoc mode provides a direct communication between two client devices without a Wireless LAN Access Point.

❖ This device must be used with Access Points that have employed and

activated a radar detection feature required for European Community operation in the 5 GHz bands. This device will operate under the control of the Access Point in order to avoid operating on a channel occupied by any radar system in the area. The presence of nearby radar operation may result in temporary interruption of operation of this device. The Access Point’s radar detection feature will automatically restart operation on a channel free of radar. You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device(s) are properly configured for European Community operation.

Taiwa n

Article 14 Unless approved, for any model accredited low power radio frequency

electric machinery, any company, trader or user shall not change the frequency, increase the power or change the features and functions of the original design.

Article 17 Any use of low power radio frequency electric machinery shall not affect

aviation safety and interfere with legal communications. In the event interference is caused, the use of such electric machinery shall be immediately discontinued. Operation of such products can be resumed only when they are modified and can no longer cause interference.

The legal communications mentioned in the above item refer to radio communications operated in accordance with telecommunication laws and regulations.

Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial, scientific and medical radio emission electric machinery.

Using this Equipment in Japan

2.4DSOF4

(1) (2)

(3)

2.4FH1

(3)

(4)

In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power radio station).

1. Sticker Please put the following sticker on devices incorporating this product.

The frequency bandwidth of this equipment may operate within the same range as industrial devices, scientific devices, medical devices, microwave ovens, licensed radio stations and non-licensed specified low-power radio stations for mobile object identification systems (RFID) used in factory product lines (Other Radio Stations).

1. Before using this equipment, ensure that it does not interfere with any of the equipment listed above.

2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions.

3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations.

2. Indication

The indication shown below appears on this equipment.

(4)

1 2.4: This equipment uses a frequency of 2.4 GHz. 2 DS: This equipment uses DS-SS modulation.

OF: This equipment uses OFDM modulation.

3 The interference range of this equipment is less than 40m. 4 This equipment uses a frequency bandwidth from

2,400 MHz to 2,483.5 MHz. It is possible to avoid the band of mobile object identification systems.

The indication shown below appears on this equipment.

(1) (2)

1 2.4: This equipment uses a frequency of 2.4 GHz. 2 FH: This equipment uses FH-SS modulation.

3 The interference range of this equipment is less than 10m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to

2,483.5 MHz.

3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868

VCCI Class B Information

Device Authorization

This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval, and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan.

This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.

Export Administration Regulation

This document contains technical data that may be controlled under the U.S. Export Administration Regulations, and may be subject to the approval of the U.S. Department of Commerce prior to export. Any export, directly or indirectly, in contravention of the U.S. Export Administration Regulations is prohibited.

Notice

The information contained in this manual, including but not limited to any product specifications, is subject to change without notice.

TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT, CONTRACT OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF.

Trademarks

Satellite, Satellite Pro, and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation.

Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.

U.S. patents apply to this product. See http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together are registered trademarks and DTS Premium Voice Pro is a trademark of DTS, Inc. ©DTS, Inc. All Rights Reserved.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

Intel, Intel Core, Celeron, Centrino and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

Microsoft, Outlook, Windows, and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

MultiMediaCard and MMC are registered trademarks of MultiMediaCard Association. Secure Digital, microSD, and SD are trademarks or registered trademarks of

SD-3C, LLC in the United States, other countries or both. Wi-Fi is a registered trademark of the Wi-Fi Alliance. All other brand and product names are trademarks or registered trademarks of

their respective companies.

Licenses

This Product is licensed under the AVC, the VC-1 and the MPEG-4 Part 2 Visual patent portfolio licenses for the personal and non-commercial use of a consumer to (i) encode video in compliance with the above standards (“Video Standards”) and/or (ii) decode AVC, VC-1 and MPEG-4 Part 2 Visual that was encoded by a consumer engaged in personal and non-commercial activity or was obtained from a video provider licensed to provide such video. None of the licenses extend to any other product regardless of whether such product is included with this product in a single article. No license is granted or shall be implied for any other use. Additional information may be obtained from MPEG LA, LLC. See www.mpegla.com.

Computer Recycling Information

As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-waste-to-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste. In order to ensure efficient use of resources and appropriate treatment of hazardous substances, in accordance with recycling regulations in each state, country, and territory, Toshiba wants to make it easy for customers to recycle products at the end of the life cycle. To learn more about Toshiba's sustainability commitment, visit us.toshiba.com/green.

Reuse, Donation, Recycling

Functional computers can be donated to a local charity or resold easily through a Toshiba-branded program.

Non working Toshiba computers can be mailed-back for free recycling. For additional details, please visit us.toshiba.com/recycle.

Introduction................................................................................ 24

This guide ...............................................................26

Safety icons ............................................................27

Other icons used...............................................27

Your computer’s features and

specifications..............................................28

Documentation .......................................................28

Service options .......................................................28

Chapter 1: Getting Started......................................................... 29

Selecting a place to work ........................................29

Setting up a work environment .........................29

Keeping yourself comfortable ...........................30

Computer user comfort recommendations .......30

Good Working Posture .....................................30

Using the notebook with an external

keyboard, mouse or monitor.......................31

Typing style ......................................................32

Taking breaks and varying tasks .......................32

Mobile computing tips ......................................33

Contents

Transporting the notebook................................33

Seeking additional help .....................................33

Check list ..........................................................34

Precautions.......................................................34

Important information on your computer’s

cooling fan ..................................................36

Setting up your computer .......................................37

Connecting to a power source ................................37

Charging the main battery.......................................40

Using the computer for the first time......................40

Initial setup .......................................................41

Setting up your software...................................41

Registering your computer with Toshiba ................41

To Shut down your computer .................................42

To Restart your computer.......................................42

To place your computer in Sleep mode...................43

Adding optional external devices.............................44

Adding memory (optional)......................................44

Installing a memory module .............................45

Removing a memory module............................50

Checking total memory .....................................52

Recovering the Internal Storage Drive ....................53

Creating recovery media ...................................54

Restoring from recovery media ........................56

Refresh your PC (with user’s data) ...................57

Reset your PC ...................................................59

Installing drivers and applications.....................62

Using the touch pad................................................63

Adjusting touch pad settings ............................65

Disabling or enabling the touch pad..................66

Connecting an external device ..........................66

Using external display devices ................................66

Selecting video cables.......................................67

Connecting an HDMI™-compatible television

or display device .........................................67

Connecting an external monitor or projector ....67

Contents

Directing the display output when you

turn on the computer ..................................68

Adjusting the quality of the external display......69

Customizing your computer’s settings....................69

Caring for your computer........................................69

Cleaning the computer......................................70

Moving the computer........................................70

Using a computer lock ......................................70

Chapter 2: Learning the Basics................................................. 72

Computing tips .......................................................72

Using the keyboard .................................................73

Function keys....................................................74

Special Windows® keys ...................................75

Touch screen ..........................................................75

Touch screen navigation ...................................75

Mouse properties....................................................76

Starting an app .......................................................76

Starting an app from the Start screen ...............76

Saving your work....................................................77

Backing up your work .............................................78

Using the optical disc drive.....................................78

Optical disc drive components..........................79

Media control buttons.......................................79

Inserting an optical disc ...................................80

Playing optical media........................................81

Recording optical media ...................................81

Removing a disc with the computer on.............82

Removing a disc with the computer off ............82

Toshiba’s online resources .....................................82

Chapter 3: Mobile Computing................................................... 83

Toshiba’s energy-saver design................................83

Running the computer on battery power ................83

Battery Notice ...................................................84

Power management ..........................................85

Contents

Charging batteries...................................................85

Charging the main battery.................................85

Charging the RTC battery..................................86

Monitoring battery power .......................................87

Determining remaining battery power...............88

What to do when the main battery runs low .....89

Setting battery notifications ..............................89

Conserving battery power ................................90

Power Plans......................................................91

Using the eco power plan .......................................92

Changing the main battery ......................................93

Removing the battery from the computer .........93

Inserting a charged battery ...............................94

Taking care of your battery .....................................96

Safety precautions ............................................96

Maintaining your battery ...................................96

Disposing of used batteries ....................................97

Traveling tips ..........................................................98

Chapter 4: Exploring Your Computer’s Features..................... 99

Exploring the Start screen.......................................99

Charms ...........................................................100

Tiles ................................................................101

Exploring the desktop ...........................................101

Finding your way around the desktop .............101

Windows

Setting up for communications.............................104

Connecting your computer to a network.........105

Exploring audio features .......................................105

Recording sounds...........................................105

Using external speakers or headphones..........106

Using the Web Camera .........................................106

Using the Memory card reader..............................107

Inserting memory media.................................107

Removing memory media...............................108

Store ...................................................103

Contents

Chapter 5: Utilities....................................................................109

eco Utility® ...........................................................110

Password Utility....................................................111

Using a supervisor password..........................111

Using a user password ...................................113

Deleting a user password................................114

System Settings....................................................115

Function Key .........................................................117

Recovery Media Creator........................................118

Service Station......................................................118

TOSHIBA Application Installer...............................119

Chapter 6: If Something Goes Wrong....................................120

Problems that are easy to fix ................................120

Problems when you turn on the computer............121

The Windows® operating system is not

working...........................................................123

Using Startup options to fix problems ............124

Internet problems ...........................................126

The Windows® operating system can

help you ....................................................127

Fixing a problem with Device Manager .................127

Checking device properties .............................127

Memory problems ................................................128

Power and the batteries ........................................129

Keyboard problems...............................................131

Display problems ..................................................131

Disk or storage drive problems.............................133

Error-checking ................................................133

Optical disc drive problems...................................134

Sound system problems .......................................136

Printer problems...................................................136

Wireless networking problems..............................137

DVD operating problems.......................................138

Develop good computing habits ...........................139

Contents

Data and system configuration backup in

the Windows® operating system...............140

If you need further assistance...............................144

Contacting Toshiba .........................................145

Other Toshiba Internet Web sites..........................145

Toshiba’s worldwide offices..................................145

Appendix A: TOSHIBA Function Keys.................................... 147

Functions ..............................................................147

Help file...........................................................148

Display brightness ..........................................148

Output (Display switch) .................................149

Disabling or enabling the touch pad................150

Media buttons.................................................150

Volume Mute ..................................................151

Disabling or enabling wireless devices............151

Keyboard Function keys..................................151

Zoom (Display resolution) ..............................151

Appendix B: Power Cord/Cable Connectors.......................... 152

Glossary.................................................................................... 153

Index..........................................................................................168

Introduction

Welcome to the world of powerful, portable, multimedia computing. With your Toshiba computer, your work and entertainment can accompany you wherever you go.

Your computer is ENERGY STAR Toshiba is a partner in the Environmental Protection Agency’s

(EPA) ENERGY STAR to meet the latest ENERGY STAR efficiency. Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes.

To conserve energy, your computer ships with default power settings that will turn off the display or enter low-power Sleep mode after a specific amount of inactivity. We recommend that you leave this and other energy saving features active, so that your computer will operate at its maximum energy efficiency. You can wake the computer from Sleep mode by pressing the power button. See the “Mobile Computing” section of the Toshiba User’s Guide for more information on using power management settings to conserve computer energy.

qualified.

Program and has designed this computer

guidelines for energy

Introduction

When considering additions to your home office, purchase products that have earned the ENERGY STAR needs, which can save you money, save energy, and help protect the climate.

Visit http://www.energystar.gov or

http://www.energystar.gov/powermanagement for more

information regarding the ENERGY STAR

NOTE

This computer is compatible with European Union Directive 2002/95/EC, Restriction of the use of certain Hazardous Substances in electrical and electronic equipment (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers’ commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process.

Certain Microsoft® software product(s) included with this computer may use technological measures for copy protection. IN SUCH EVENT, YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YOU DO NOT FULLY COMPLY WITH THE PRODUCT ACTIVATION PROCEDURES. Product activation procedures and Microsoft’s privacy policy will be detailed during initial launch of the product, or upon certain reinstallations of the software product(s) or reconfigurations of the computer, and may be completed by Internet or telephone (toll charges may apply).

Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.

for all your equipment

Program.

Introduction

This guide

NOTE

This guide

This guide introduces the computer's features as well as some basic procedures needed to perform tasks in Windows 8.1. You can:

❖ Read the entire guide from beginning to end. ❖ Skim through and stop when a topic interests you. ❖ Use the table of contents and the index to find specific

The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specifications on your particular model, please visit Toshiba’s Web site at

support.toshiba.com.

While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice. For the most up-to-date product information about your computer, or to stay current with the various computer software or hardware options, visit Toshiba’s Web site at support.toshiba.com.

information.

Safety icons

This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows:

Introduction

Safety icons

Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.

Indicates a potentially hazardous situation which, if not avoided, may result in property damage.

NOTE

Other icons used

Additional icons highlight other helpful or educational information:

Provides important information.

TECHNICAL NOTE: This icon indicates technical information about the computer.

HINT: This icon indicates helpful hints and tips.

DEFINITION: This icon indicates the definition of a term used in the text.

Introduction

Documentation

Your computer’s features and specifications

Certain computer chassis are designed to accommodate all possible configurations for an entire product Series. Your select model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis, unless you have selected all those features.

This information applies to all the features and icons described in this guide.

Below are examples of some of the many possible icons used on your computer:

(Sample Illustration) System icons

Documentation

Your computer comes with the following documentation:

❖ An electronic version of the User’s Guide (this document) ❖ A Quick Start document ❖ It may also include other documentation

For accessory information, visit Toshiba’s Web site at

accessories.toshiba.com.

Service options

Toshiba offers a full line of service programs to complement its standard limited warranty. Toshiba’s standard limited warranty, extended warranty, and service upgrade terms and conditions are available at warranty.toshiba.com.

To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com.

If you have a problem or need to contact Toshiba, see “If Something

Goes Wrong” on page 120.

Chapter 1

Getting Started

This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer.

Please read the safety instruction information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury, property damage, or damage the computer.

Selecting a place to work

Your computer is portable and designed to be used in a variety of circumstances and locations.

Setting up a work environment

Place the computer on a hard flat surface that is large enough for the computer and any other items you are using, such as a printer. Leave enough space around the computer and other equipment to provide adequate ventilation. Otherwise, they may overheat.

To keep your computer in prime operating condition, protect your work area from:

❖ Dust, moisture, and direct sunlight.

Getting Started

Selecting a place to work

❖ Equipment that generates a strong electromagnetic field, such

as stereo speakers (other than speakers that are connected to the computer) or speakerphones.

❖ Rapid changes in temperature or humidity and sources of

temperature change such as air conditioner vents or heaters.

❖ Extreme heat, cold, or humidity. ❖ Liquids and corrosive chemicals.

Keeping yourself comfortable

This section provides information for setting up your work environment and tips for working comfortably throughout the day.

Computer user comfort recommendations

Good Working Posture

❖ Adjust your chair height: your feet should be flat on the floor

and the bottom of your thighs should be evenly supported by the seat. If your feet cannot reach the floor, use a foot rest. Avoid pressure points behind the knee or under the thigh.

❖ The space under your desk should be free of clutter so that your

legs and feet are not restricted, and you can get close enough to your notebook and other items that you use frequently.

❖ Adjust the chair back rest: it should match the curve of your

back and provide comfortable back support.

❖ Adjust the chair arm rests: they should be about the same

height as the keyboard and comfortably support your arms, allowing your shoulders to relax.

❖ When using the keyboard, it should be centered in front of you. ❖ The keyboard and pointing device should be close to your

elbow level. The keyboard should be flat so that your wrists are straight when typing. However, if the notebook is on a work surface that is above your elbow height you may need to slope the notebook to keep your wrists straight.

❖ Work with relaxed shoulders. ❖ When typing, keep your wrists straight and try not to rest your

wrists on the notebook. Support your arms on your forearm area. The forearms can be supported by the chair arm supports or the desk surface.

❖ The notebook display should be tilted so that the image on the

screen is clear.

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