Toshiba BSA4TMGS12QMR User Manual

TOSHIBA Thermal Printer

B-SA4TP SERIES

Owner’s Manual Mode d’emploi Bedienungsanleitung Manual de instrucciones Gebruikershandleiding Manuale Utente Manual do Utilizador

CE Compliance (for EU only)

This product complies with the requirements of EMC and Low Voltage Directives including their amendments.

VORSICHT:

• Schallemission: unter 70dB (A) nach DIN 45635 (oder ISO 7779)

• Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht zugänglich sein.

Centronics is a registered trademark of Centronics Data Computer Corp. Microsoft is a registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation.

s an ENERGY STAR® Partner, TOSHIBA TEC has determined that this

product meets the ENERGY STAR

-- Outline of the International ENERGY STAR® Office Equipment Program --

The International ENERGY STAR promotes energy saving through the penetration of energy efficient computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which business proprietors can participate voluntarily. The targeted products are office equipment such as computers, monitors, printers, facsimiles, copiers, scanners, and multifunction devices. Their standards and logos are uniform among participating nations.

guidelines for energy efficiency.

Office Equipment Program is an international program that

NERGY STAR is a U.S. registered mark.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable rotection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and sed in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Changes or modifications not expressly approved by manufacturer for compliance could void the user’s authority to operate the equipment.

“This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.” “Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.”

N258

(for USA only)

(for CANADA only)

IP20

< For EU Only > TOSHIBA TEC Europe Retail Information Systems S.A. Rue de la Célidée 33 BE-1080 Brussels

ll Rights Reserved

570 Ohito, Izunokuni-shi, Shizuoka-ken, JAPAN

TOSHIBA Thermal Printer

B-SA4TP SERIES

Owner's Manual

Waste Recycling information for users:

Following information is only for EU-member states: The use of the crossed-out wheeled bin symbol indicates that this product

may not be treated as general household waste. By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about the take-back and recycling of this product, please contact your supplier where you purchased the product.

Safety Summary

ENGLISH VERSION EO1-33048

Safety Summary

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment.

Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorised TOSHIBA TEC representative for assistance.

Meanings of Each Symbol

This symbol indicates warning items (including cautions). Specific warning contents are drawn inside the

(The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items). Specific prohibited contents are drawn inside or near the

(The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed. Specific instructions are drawn inside or near the z symbol.

(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

symbol.

Any other than the specified AC voltage is prohibited.

Prohibited

ARNING

Do not use voltages other than the voltage (AC) specified on the rating plate, as this may cause fire or electric shock.

If the machines share the same outlet with any other electrical appliances that consume large amounts of power, the voltage will fluctuate widely each time these appliances operate. Be sure to provide an exclusive outlet for the machine as this may cause fire or electric shock. Do not insert or drop metal, flammable or other foreign objects into the machines through the ventilation slits, as this may cause fire or electric shock.

This indicates that there is the risk of death or serious injury if the machines are improperly handled contrary to this indication.

Prohibited

Do not plug in or unplug the power cord plug with wet hands as this may cause electric shock.

Do not place metal objects or water-filled containers such as flower vases, flower pots or mugs, etc. on top of the machines. If metal objects or spilled liquid enter the machines, this may cause fire or electric shock.

Do not scratch, damage or modify the power cords. Also, do not place heavy objects on, pull on, or excessively bend the cords, as this may cause fire or electrical shock.

Disconnect the plug.

If the machines are dropped or their cabinets damaged, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.

( )

Disconnect the plug.

Continued use of the machines in an abnormal condition such as when the machines are producing smoke or strange smells may cause fire or electric shock. In these cases, immediately turn off the power switches and disconnect the power cord plugs from the outlet. Then, contact your authorised TOSHIBA TEC representative for assistance.

Safety Summary

ENGLISH VERSION EO1-33048

Disconnect the plug.

Connect a grounding wire.

If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.

Ensure that the equipment is properly grounded. Extension cables should also be grounded. Fire or electric shock could occur on improperly grounded equipment.

Disconnect the plug.

No disassembling.

When unplugging the power cords, be sure to hold and pull on the plug portion. Pulling on the cord portion may cut or expose the internal wires and cause fire or electric shock.

Do not remove covers, repair or modify the machine by yourself. You may be injured by high voltage, very hot parts or sharp edges inside the machine.

This indicates that there is the risk of personal Injury or damage to

CAUTION

objects if the machines are improperly handled contrary to this indication.

Precautions

The following precautions will help to ensure that this machine will continue to function correctly.

•

Try to avoid locations that have the following adverse conditions:

* Temperatures out of the specification * Direct sunlight * High humidity * Shared power source * Excessive vibration * Dust/Gas

•

The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild

detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.

•

USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.

•

DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high

temperatures, high humidity, dust, or gas.

•

Ensure the printer is operated on a level surface.

•

Any data stored in the memory of the printer could be lost during a printer fault.

•

Try to avoid using this equipment on the same power supply as high voltage equipment or equipment

likely to cause mains interference.

•

Unplug the machine whenever you are working inside it or cleaning it.

•

Keep your work environment static free.

•

Do not place heavy objects on top of the machines, as these items may become unbalanced and fall

causing injury.

•

Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines

and may cause fire.

•

Do not lean against the machine. It may fall on you and could cause injury.

•

Care must be taken not to injure yourself with the printer paper cutter.

•

Unplug the machine when it is not used for a long period of time.

•

Place the machine on a stable and level surface.

Request Regarding Maintenance

•

Utilize our maintenance services.

After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance

once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.

•

Our preventive maintenance service performs the periodic checks and other work required to maintain

the quality and performance of the machines, preventing accidents beforehand.

For details, please consult your authorised TOSHIBA TEC representative for assistance.

•

Using insecticides and other chemicals

Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or other parts to deteriorate or cause the paint to peel.

( )

ENGLISH VERSION EO1-33048

TABLE OF CONTENTS

Page

1. PRODUCT OVERVIEW......................................................................................................... E1- 1

1.1 Introduction................................................................................................................... E1- 1

1.2 Features ....................................................................................................................... E1- 1

1.3 Accessories ................................................................................................................. E1- 2

1.4 Appearance..................................................................................................................E1- 3

1.4.1 Dimensions................................................................................................................E1- 3

1.4.2 Front View.................................................................................................................E1- 3

1.4.3 Rear View..................................................................................................................E1- 3

1.4.4 Operation Panel.........................................................................................................E1- 4

1.4.5 Interior.......................................................................................................................E1- 4

1.5 Options................................................................................................................................E1- 5

2. PRINTER SETUP.................................................................................................................. E2- 1

2.1 Installation .................................................................................................................... E2- 2

2.2 Connecting the Power Cord ......................................................................................... E2- 2

2.3 Loading the Media........................................................................................................ E2- 3

2.4 Loading the Ribbon ..................................................................................................... E2-11

2.5 Connecting the Printer to Your Host Computer........................................................... E2-14

2.6 Turning the Printer ON ................................................................................................ E2-15

2.7 Setting an Operating Environment .............................................................................. E2-16

2.7.1 How to Enter the System Mode................................................................................E2-17

2.7.2 Parameter Setting.....................................................................................................E2-17

2.7.3 IP Address Setting (TCP/IP).....................................................................................E2-24

2.8 Installing the Printer Drivers ........................................................................................ E2-30

2.8.1 Introduction...............................................................................................................E2-30

2.8.2 General Description..................................................................................................E2-30

2.8.3 Installing the Printer Driver .......................................................................................E2-31

2.8.4 Uninstalling the Printer Driver...................................................................................E2-43

2.8.5 Adding/Deleting a LAN Port......................................................................................E2-44

2.8.6 Cautions...................................................................................................................E2-46

2.8.7 Using the Printer Driver............................................................................................E2-47

2.9 Print Test ..................................................................................................................... E2-48

2.10 Position and Print Tone Fine Adjustment ................................................................... E2-50

2.11 Threshold Setting ........................................................................................................ E2-59

3. ON LINE OPERATION.......................................................................................................... E3- 1

3.1 Operation Panel............................................................................................................ E3- 1

3.2 Operation...................................................................................................................... E3- 2

3.3 Reset............................................................................................................................ E3- 2

4. MAINTENANCE .................................................................................................................... E4- 1

4.1 Cleaning ....................................................................................................................... E4- 1

4.1.1 Print Head/Platen/Sensors........................................................................................E4- 1

4.1.2 Covers and Panels....................................................................................................E4- 2

4.1.3 Optional Cutter Module..............................................................................................E4- 3

4.1.4 Optional Strip Module................................................................................................E4- 4

ENGLISH VERSION EO1-33048

5. TROUBLESHOOTING .......................................................................................................... E5- 1

5.1 Error Messages............................................................................................................ E5- 1

5.2 Possible Problems........................................................................................................ E5- 3

5.3 Removing Jammed Media............................................................................................ E5- 4

6. PRINTER SPECIFICATIONS................................................................................................ E6- 1

7. SUPPLY SPECIFICATIONS ................................................................................................. E7- 1

7.1 Media............................................................................................................................ E7- 1

7.1.1 Media Type......................................................................................................... E7- 1

7.1.2 Detection Area of the Transmissive Sensor....................................................... E7- 2

7.1.3 Detection Area of the Reflective Sensor............................................................. E7- 3

7.1.4 Effective Print Area............................................................................................. E7- 3

7.2 Ribbon.......................................................................................................................... E7- 4

7.3 Recommended Media and Ribbon Types .................................................................... E7- 4

7.4 Care/Handling of Media and Ribbon ............................................................................ E7- 5

APPENDIX 1 MESSAGES AND LEDS......................................................................................EA1-1

APPENDIX 2 INTERFACE.........................................................................................................EA2-1

APPENDIX 3 POWER CORD ....................................................................................................EA3-1

APPENDIX 4 PRINT SAMPLES ................................................................................................EA4-1

APPENDIX 5 GLOSSARIES......................................................................................................EA5-1

INDEX

WARNING!

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user ma

CAUTION!

1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.

2. The contents of this manual may be changed without notification.

3. Please refer to your local Authorised Service representative with regard to any queries you may have in this manual.

be required to take adequate measures.

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33048

1. PRODUCT OVERVIEW

1.1 Introduction

1.2 Features

Thank you for choosing the TOSHIBA B-SA4TP series thermal printer. This Owner’s Manual contains from general set-up through how to confirm the printer operation using an online test print, and should be read carefully to help gain maximum performance and life from your printer. For most queries please refer to this manual and keep it safe for future reference. Please contact your TOSHIBA TEC representative for further information concerning this manual.

This printer has the following features:

•

Space-saving design

An area required to place a printer is about A4 size, in spite of both media and ribbon being loaded inside it. Also, the Top Cover is opened upward, which saves the installation space. The optional cutter module and strip module are as slim and small as the Front Cover.

•

Various kinds of interface

Various kinds of interface are provided:

•

Parallel

•

USB

•

Built-in LAN

•

Superior hardware

Clear print is realized by an 8 dots/mm (203 dpi) (B-SA4TP-GS12) or

11.8 dots/mm (300 dpi) (B-SA4TP-TS12) print head, at a printing speed of 50.8 mm/sec. (2 inches/sec.), 101.6 mm/sec. (4 inches/sec.), or

152.4 mm/sec. (6 inches/sec.)

•

Easy maintenance

Design of the printer is simple. Especially, attachment and removal of the print head and platen are very simple, which makes maintenance easy.

•

A variety of options

The following optional devices are available:

•

Cutter module

•

Strip module

•

Serial interface board

•

Wireless LAN board

•

RFID module

•

300-dpi print head

•

Serial

•

Wireless LAN

•

RFID

1.1 Introduction

E1- 1

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33048

1.3 Accessories

s a power cord is not supplied with this printer, please purchase one that meets each country’s safety standard. For details, refer to APPENDIX 3.

NOTE:

1.3 Accessories

When unpacking the printer, please make sure all the following accessories are supplied with the printer.

 Start-up

 Supply Loading Instructions

(Doc. No.: EO2-33017)

CD-ROM (1 pc.)

• Bar code print application (Bartender ultra lite)

• Windows Driver

• Owner’s Manual

• Specifications (Programming, Key operation, etc.)

• Product information (Catalogue)

 Safety Precautions

(Doc. No.: EO2-33016)



 Quality Control Report

(1 sheet)

Warranty Disclaimer Sheet

(1 sheet)

 Cable Clamp (1 pc.)  SMW-3x8 Screw (1 pc.)

E1- 2

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33048

1.4 Appearance

1.4.1 Dimensions

1.4.2 Front View

1.4 Appearance

The names of the parts or units introduced in this section are used in the following chapters.

332 (13.1)

238 (9.4)

339 (13.3)

Dimensions in mm (inches)

Ribbon Cover

Top Cover

1.4.3 Rear View

LCD Message Display

Operation Panel

Power Switch

O: OFF I: ON

Top Cover Release Button

Media Outlet

Front Cover

Supply Window

RS-232C Serial Interface Connector (Option)

Wireless LAN Interface Board (Option)

AC Power Inlet

E1- 3

Parallel Interface Connector (Centronics)

USB Interface Connector

LAN Interface Connector

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33048

1.4.4 Operation Panel

1.4.5 Interior

1. Do not touch the Print Head

or around it just after printing. You may get burned as the Print Head becomes very hot during printing.

2. Do not touch any moving

parts. To reduce the risk of fingers, jewellery, clothing, etc., being drawn into the moving parts, be sure to load the media once the printer has stopped moving completely.

3. To avoid injury, be careful

not to trap your fingers while opening or closing the cover.

WARNING!

1.4 Appearance

LCD Message Display

ON LINE LED (Green)

[FEED] key

Please see Section 3.1 for further information about the Operation Panel.

Media Holder Ass’y

Media Guide

Head Position

Ribbon Cove

Ribbon Stoppe

(Take-up side)

Print Head

Leve

Supply Path Label

Caution

Label

Caution

Label

Head Position Lever

Platen

ERROR LED (Red)

[PAUSE] key

[RESTART] key

Caution about the moving parts (Please refer to WARNING 2.)

Caution symbol for the print head (Please refer to WARNING 1)

Caution about the cover open/close (Please refer to WARNING 3.)

Head Position Label (Refer to Section 2.3 Loading the Media, Step 13.)

E1- 4

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33048

1.5 Options

Option Name Type Usage

300-dpi Print Head

Cutter module B-SA204-QM-R

Strip module B-SA904-H-QM-R

Serial Interface Board Wireless LAN Board RFID module B-SA704-RFID-U1-US

B-SA704-TPH3-QM-R This print head enables a conversion of a 203-dpi print head of the

B-SA4TM-GS12/B-SA4TP-GS12 model into a 300-dpi print head. This option is intended for use when you desire to print Kanji (Chinese characters) or to obtain clearer print.

A cutter which cuts the media one by one. This module is slim and compact enough to be fitted in the Front Cover. This module peels off a printed label from the backing paper at the media outlet. It is slim and compact enough to be fitted in the Front Cover.

B-SA704-RS-QM-R

Installing this PC board provides an RS232C interface port.

B-SA704-WLAN-QM Installing this PC board allows a communication by wireless LAN.

Installing this module enables read and write of RFID tags. B-SA704-RFID-U1-EU B-SA704-RFID-H1-QM

Applicable frequency range differs depending on the module types:

U1-US: UHF, 902MHz to 928MHz

U1-EU: UHF, 869.5MHz

H1-QM: HF, 13.56MHz

1.5 Options

E1- 5

2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2. PRINTER SETUP

This section outlines the procedures to setup your printer prior to its operation. The section includes precautions, loading media and ribbon, connecting cables, setting the operating environment of the printer, and performing an online print test.

Installation

Connecting the power cord

Loading the media

Media sensor position

nment

ali

After referring to the Safety Precautions in this manual, install the printer on a safe and stable location.

Connect a power cord to the power inlet of the printer, then, to an AC outlet.

Load a label stock or tag stock.

Adjust the position of feed gap sensor or black mark sensor according to the media to be used.

2.1 Installation

2.2 Connecting the Power

2.3 Loading the Media

Reference Procedure Setup Flow

Cord

Loading the ribbon

Connecting to a host computer

Turning the power ON

Setting the operating

environmen

Installing the printer driver

Print test

Position and Print Tone Fine

ustment

In case of thermal transfer printing, load the ribbon.

Connect the printer to a host computer or a network.

Turn on the printer power.

Set the printer parameters in the system mode.

If necessary, install the printer driver in your host computer.

Make a print test in your operating environment and check the print result.

If necessary, fine adjust the print start

osition, cut/strip position, print tone, etc.

2.4 Loading the Ribbon

2.5 Connecting the Printer to Your Host Computer

2.6 Turning the Power ON

2.7 Setting an Operating Environment

2.8 Installing the Printer

Drivers

2.9 Print Test

2.10 Position and Print Tone Fine Adjustment

Automatic threshold setting

If the print start position cannot be detected

roperly when pre-printed label is used, set

2.11 Threshold Setting

the threshold automatically.

Manual threshold setting

If the print start position cannot be detected

roperly even an automatic threshold setting

2.11 Threshold Setting

is performing, manually set the threshold.

E2- 1

2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.1 Installation

s the enclosure of this product is made from plastic, do not install the printer where it might be exposed to oil or solvent.

CAUTION!

2.2 Connecting the Power Cord

s a Power Cord is not supplied with the printer, please purchase an approved on that meets the safety standard of each country. (Refer to APPENDIX 3.)

CAUTION!

2.2 Connecting the Power Cord

To insure the best operating environment, and to assure the safety of the operator and the equipment, please observe the following precautions.

• Operate the printer on a stable, level, operating surface in a location free from excessive humidity, high temperature, dust, vibration or direct sunlight.

• Keep your work environment static free. Static discharge can cause damage to delicate internal components.

• Make sure that the printer is connected to a clean source of AC Power and that no other high voltage devices that may cause line noise interference are connected to the same mains.

• Assure that the printer is connected to the AC mains with a threeprong power cable that has the proper ground (earth) connection.

1. Make sure that the printer Power Switch is in the OFF (

Connect the Power Cord to the printer as shown in the figure below

2. Plug the other end of the Power Cord into a grounded outlet as shown

[Example of US Type] [Example of EU Type]

Power Switch

in the figure below.

Power Cord

{

) position.

E2- 2

2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.3 Loading the Media

1. Do not touch any moving parts. To reduce the risk of fingers, jewellery, clothing, etc., being drawn into the moving parts, be sure to load the media once the printer has stopped moving completely.

2. The Print Head becomes hot immediately after printing.

the media.

3. To avoid injury, be careful not to trap your fingers while opening or closing the cover.

1. Make sure that the Upper Sensor Ass’y is closed when taking out the Media Holder Ass’y. If the Upper Sensor Ass’y is opened, it may be damaged.

2. Be careful not to touch the Print Head Element when opening the Top Cover. Failure to do this may cause missing dots by static electricity or other print quality problems.

WARNING!

llow it to cool before loading

CAUTION!

2.3 Loading the Media

The following procedure shows the steps to properly load the media into the printer so that it feeds straight and true through the printer. Use the same procedure when replacing the media, also.

The printer prints both labels and tags.

1. Press the Top Cover Release Button and gently open the Top Cover to

its fully open position supporting it with your hand.

Top Cover Release Button

Top Cover

2. Take out the Media Holder Ass’y from the printer.

Media Holder Ass’y

Upper Sensor Ass’y

3. Raise the Release Lever and remove the Media Holder (Left).

Media Holder (Left)

NOTE:

1. As the Top Cover is heavy, be sure to support it with your hand when opening it. Failure to do this may cause the printer to fall over backward.

2. For the specification of available media, refer to Section 7.1 Media.

When the inner core diameter

of the media roll is 40 mm, remove the Spacers from the Media Holders.

Release Lever

4. Insert the Media Shaft into the core of a media roll.

Media Shaft Spacer

E2- 3

2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.3 Loading the Media (Cont.)

2.3 Loading the Media

5. Put the Media Holder (Left) onto the Media Shaft. Push the Media Holder (Left) and the Media Holder (Right) against the media until the

media is held firmly in place. This will automatically centre the media.

Media Holder (Right)

Media Holder (Left)

6. Fold the Release Lever to lock the Media Holder (Left).

Media Holder (Left)

Release Leve

CAUTION!

Make sure that the Upper Sensor Ass’y is closed when

lacing the Media Holder Ass’y into the printer. If the Upper Sensor Ass’y is opened, it may be damaged.

NOTE:

e careful of the orientation of the

Media Holder Ass’y and the media.

7. Place the Media Holder Ass’y into the printer.

Media Holder Ass’y

Upper Sensor Ass’y

8. Slightly push the Upper Sensor Lever inside (c), and open the Upper

Sensor Ass’y (d).

Upper Sensor Ass’y

Upper Sensor Lever

E2- 4

2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.3 Loading the Media (Cont.)

CAUTION!

Be sure to close the Upper Sensor Ass’y before closing the Top Cover. If the Upper Sensor

ss’y is opened, it may be

damaged.

NOTE:

Make sure that the Upper Sensor

ss’y is locked. If it is unlocked, a

aper jam or print failure may

occur.

2.3 Loading the Media

9. Pull the media out of the front of the printer, and adjust the Media Guides to the media width. This will automatically centre the media.

Media Guide

10. Lower the Upper Sensor Ass’y until the Upper Sensor Lever clicks

into position.

Click

Upper Sensor Upper Sensor Ass’y

Lever

E2- 5

2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.3 Loading the Media (Cont.)

2.3 Loading the Media

11. After loading the media, it may be necessary to set the position of the Media Sensor used to detect the print start position for label or

tag printing.

Setting the Feed Gap Sensor position

When using a label stock without black marks, the Feed Gap Sensor is used to detect a print start position.

(1) Push the Upper Sensor Lever inside and open the Upper Sensor

Ass’y.

(2) Slide the Lower Sensor Tab with your finger to move the Feed Gap

Sensor so that the Feed Gap Sensor is positioned at the centre of the labels. ( { indicates the position of the Feed Gap Sensor).

It may be easier to move the Lower Sensor Tab if you use a pen

inserting its tip into the pinhole of the tab.

It may be easier to move the Lower Sensor Tab if you use a pen

inserting its tip into the pinhole of the tab.

NOTE:

e sure to align the Upper Feed Gap Sensor with the Lower Feed Gap Sensor. Failure to do this cause a paper jam error.

Pinhole

Feed Gap Sensor

Lower Sensor Tab

(3) Lower the Upper Sensor Ass’y until the Upper Sensor Lever clicks

into position.

(4) Slide the Upper Sensor Tab to move the Feed Gap Sensor so that it

aligns with the lower Feed Gap Sensor.

Feed Gap Sensor

Upper Sensor Tab

E2- 6

2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.3 Loading the Media

(Cont.)

1. Be sure to set the Black Mark Sensor to detect the centre of the black mark, otherwise a paper jam or no paper error may occur.

2. After adjusting the Black Mark Sensor position, align the Upper Feed Gap Sensor with the Lower Feed Gap Sensor. This is because a paper end is detected by the Feed Gap Sensor.

NOTES:

2.3 Loading the Media

Setting the Black Mark Sensor position

When using media with black marks, the Black Mark Sensor is used to detect a print start position.

(1) Push the Upper Sensor Lever inside and open the Upper Sensor

Ass’y. (2) Check the reverse side of the media for the black mark position. (3) Slide the Lower Sensor Tab to move the Black Mark Sensor so that

it is in line with the centre of the black mark on the media.

(  indicates the position of the Black Mark Sensor). It may be easier to move the Lower Sensor Tab if you use a pen

inserting its tip into the pinhole of the tab.

Pinhole

Black Mark Sensor

Lower Sensor Tab

(4) Lower the Upper Sensor Ass’y until the Upper Sensor Lever clicks

in position.

E2- 7

2. PRINTER SETUP

)

ENGLISH VERSION EO1-33048

2.3 Loading the Media

(Cont.)

2.3 Loading the Media

12. There are three issue modes available on this printer. How to set the media for each mode is provided below.

Batch mode

In the batch mode, the media is continuously printed and fed until the number of labels/tags specified in the issue command have been printed.

(1) Pull the top edge of the media past the Platen.

(2) Close the Top Cover until it clicks.

WARNING!

Be careful that your fingers,

ewellery, clothing, etc., are not draw into the rollers of the Strip Unit.

Strip mode (Option

When the optional Strip Module is fitted, a label is automatically removed from the backing paper at the Strip Plate as each label is printed.

(1) Open the Front Cover holding its right side.

Front Cover

Strip Unit

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2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.3 Loading the Media (Cont.)

e sure to close the Strip Unit completely. Failure to do this may cause a paper jam.

NOTE:

2.3 Loading the Media

(2) Press down the Release Bar to open the Strip Unit.

Release Bar

Strip Unit

(3) Remove enough labels from the leading edge of the media to leave 300mm of backing paper free. (4) Pass the backing paper through the opening under the Backing Paper

Feed Roller. Then, close the Strip Unit until it clicks.

Backing Paper

Click

Backing Paper Feed Roller

(5) Insert the leading edge of the backing paper into the slot of the Front

Cover.

(6) Close the Front Cover and the Top Cover.

Slot

Front Cover

Top Cover

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2. PRINTER SETUP

)

ENGLISH VERSION EO1-33048

2.3 Loading the Media

(Cont.)

The cutter is sharp, so care must be taken not to injure your fingers when handling the cutter.

1. When using a label stock, be

sure to cut the gaps. Cutting labels will cause the glue to stick to the cutter, which may affect the cutter quality and shorten the cutter life.

2. Use of tag paper which

thickness exceeds specified value may affect the cutter life. For the specification of the media, refer to Section

7.1 Media.

1. Be sure to set both Head Position Levers in the same direction. Failure to do this may cause blurred printing.

2. Do not leave the Head Position Levers positioned at the middle. When closing the Top Cover, they block the Print Head Positioning Shaft, and the Top Cover cannot be closed.

WARNING!

CAUTION!

NOTES:

2.3 Loading the Media

Cut mode (Option

When the optional Cutter Module is fitted, the media is automatically cut. Insert the leading edge of the media into the Media Outlet of the Cutter

Module.

Media

13. Change the print head pressure according to the thickness of the media to be used, by using the Head Position Lever.

Head Position Lever

Print Head Positioning Shaft

Head Position Lever

Media type or thickness

Label or Thin media

If a clear print cannot be obtained, change the position to

Tag paper or Thick paper

If a clear print cannot be obtained, change the position to

Move the levers toward the front of the printer.

Move the levers toward the back of the printer.

14. If the loaded media is direct thermal media (with a chemically

treated surface), the media loading procedure is now completed. Close the Top Cover.

If the media is normal media, it is also necessary to load a ribbon. Refer to Section 2.4 Loading the Ribbon.

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Head Position

Lever

2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.4 Loading the Ribbon

1. Do not touch any moving parts. To reduce the risk of fingers, jewellery, clothing, etc., being drawn into the moving parts, be sure to load the ribbon once the printer has stopped moving completely.

2. The print head becomes hot immediately after printing. Allow it to cool before loading the ribbon.

3. To avoid injury, be careful not to trap your fingers while opening or closing the cover.

WARNING!

Be careful not touch the Print Head Element when opening the Top Cover. Failure to do this may cause missing dots by static electricity or other print quality problems.

CAUTION!

2.4 Loading the Ribbon

There are two types of media available for printing on: these are thermal transfer media (normal media) and direct thermal media (with a chemically treated surface). DO NOT LOAD a ribbon when using a direct thermal media.

1. Press the Top Cover Release Button and gently open the Top Cover to

its fully open position supporting it with your hand.

Top Cover Release Button

2. Fit the core of the ribbon supply roll into the Ribbon Holders (Supply

side), aligning the notch of the ribbon core with the protrusion of the Ribbon Stopper.

Top Cover

When replacing the ribbon, leave the printer power on. Then, press

[RESTART]

the operation.

NOTE:

key to restart an

Ribbon Supply Roll

Ribbon Holder (Supply side)

Notch

Fit the protrusion into the notch.

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2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.4 Loading the Ribbon (Cont.)

2.4 Loading the Ribbon

3. Lower the Top Cover to its 45

angle open position. While pushing

the Top Cover Stopper, raise the Top Cover again. This will fix the

Top Cover.

Top Cover

Top Cover Stopper

45°

4. Open the Ribbon Cover.

Ribbon Cover

NOTES:

1. Be sure to remove any slack in the ribbon when printing. Printing with a wrinkled ribbon will lower the print quality.

2. When a ribbon end is detected, “RIBBON ERROR” message will appear on the display and the ERROR LED will illuminate.

3. When disposing of the ribbons, please follow the local rules.

4. For the specification of available ribbon, refer to Section 7.2 Ribbon.

5. Fit the ribbon take-up core into the Ribbon Holder (Take-up side),

aligning the notch of the ribbon core with the protrusion of the Ribbon Stopper.

Ribbon Holder (Take-up side)

6. Turn the ribbon take-up core in the direction indicated by the arrow to remove any slack.

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2. PRINTER SETUP

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2.4 Loading the Ribbon (Cont.)

Be sure to close the Ribbon Cover before closing the Top Cover. It is dangerous to close the Top Cover with the Ribbon Cover opened, as the Ribbon Cover slams shut.

WARNING!

7. Close the Ribbon Cover until it clicks.

8. Gently close the Top Cover until it clicks.

2.4 Loading the Ribbon

Ribbon Cover

Top Cover

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2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.5 Connecting the Printer to Your Host Computer

NOTE:

When using the USB interface, fix the USB Interface Cable to the

rinter back with the supplied Cable Clamp and the SMW-3x8 screw.

2.5 Connecting the Printer to Your Host Computer

The following paragraphs outline how to connect your host computer to the printer, and will also show how to make cable connections to other devices. Depending on the system configuration you use to print labels, there are 5 possibilities for connecting the printer to your host computer. These are:

• A parallel cable connection between the printer’s standard parallel connector and your host computer’s parallel port (LPT).

• An Ethernet connection using the standard LAN board.

• A USB cable connection between the printer’s standard USB

connector and your host computer’s USB port. (Conforming to USB 2.0 Full Speed)

• A serial cable connection between the printer’s optional RS-232C serial connector and one of your host computer’s COM ports. <Option>

• Wireless LAN using an optional Wireless LAN board. <Option>

SMW-3x8

Cable Clamp

For details of each interface, refer to APPENDIX 2. After connecting the necessary interface cables, set an operating

environment of the printer. Refer to Section 2.7.2 Parameter Setting.

The diagram below shows all the possible cable connections to the current version of the printer.

Serial Interface Connector (Option)

Wireless LAN Interface Board (Option)

Parallel Interface Connector (Centronics)

USB Interface Connector

LAN Interface Connector

Power Inlet

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2. PRINTER SETUP

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2.6 Turning the Printer ON

Use the power switch to turn the

rinter On/Off. Plugging or unplugging the Power Cord to turn the printer On/Off may cause fire, an electric shock, or damage to the printer.

1. If a message other than ON

LINE appears on the display or the ERROR LED (Red) is illuminated, go to Section 5.1, Error Messages.

2. To turn OFF the printer power

turn the Power Switch to the “{” side position.

CAUTION!

NOTES:

2.6 Turning the Printer ON

When the printer is connected to your host computer it is good practice to turn the printer ON before turning on your host computer and turn OFF your host computer before turning off the printer.

1. To turn ON the printer power, press the Power Switch as shown in the diagram below. Note that ( | )

is the power ON side of the switch.

Power Switch

2. Check that the ON LINE message appears in the LCD Message Display and that the ON LINE LED (Green) is illuminated.

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2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.7 Setting an Operating Environment

1. System Mode menus can be

2. To enter each of the above

ON LINE

[PAUSE]

PAUSE

Hold down [RESTART] for 3 sec.

<1>RESET

[FEED]

<2>PARAMETER SET

[FEED]

<3>ADJUST SET

[FEED]

<4>DUMP MODE

[FEED]

<5>EXPAND MODE

[FEED]

selected with the [RESTART] or [FEED] key.

System Mode menus, press the [PAUSE] key when the menu is displayed.

[RESTART]

NOTES:

2.7 Setting an Operating Environment

Depending on the settings of your host computer or an interface to be used, it may be necessary to change the printer parameter settings.

Follow the procedures described below to change the printer parameter settings in the System Mode to correspond to your environment.

ncorrect settings can cause the printer to function erroneously. If you have any problems with the parameter settings, please contact your nearest TOSHIBA TEC service representative.

or the settings this manual does not cover, please contact your nearest

TOSHIBA TEC service representative, or refer to the B-SA4T Series Key

Operation Specification stored in the CD-ROM.

NOTE:

The System Mode consists of the following menus.

<1>RESET This menu is used to clear print data sent from a

PC and return the printer to an idle state. Refer to Section 3.3 Reset.

<2>PARAMETER SET

This menu is used to set the printer parameters.

<3>ADJUST SET This menu is used to make a fine adjustment of a

print start position, cut position, etc. Refer to Section 2.10 Position and Print Tone Fine Adjustment.

<4>DUMP MODE This menu is used to print the data in the receive

buffer for debug.

<5>EXPAND MODE This menu is used to start the program for

BASIC mode. Refer to the B-SA4T Series Key Operation Specification stored in the CD-ROM.

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2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.7.1 How to Enter the System Mode

ONLINE B-SA4T V1.0

PAUSE B-SA4T V1.0

2.7.2 Parameter Setting

<2>PARAMETER SET

2.7 Setting an Operating Environment

This section describes how to enter the System Mode.

1. Turn on the printer and confirm that “ONLINE” appears on the LCD

Message Display.

2. Press the [PAUSE] key to pause the printer.

3. Hold down the [RESTART] key for three seconds until “<1>RESET”

is displayed.

4. Press the [FEED] key, and “<2>PARAMETER SET” appears on the

LCD Message Display.

f the [PAUSE] key is pressed with “<1>RESET” being displayed, the

rinter will turn to an idle state and the message will change to “ONLINE”.

In this section, how to select a language and how to set the communication parameters are described. When further information is required, refer to the B-SA4T Series Key Operation Specification.

While “<2>PARAMETER SET” is displayed on the LCD Message Display, press the [PAUSE] key to enter the Parameter Setting Mode.

NOTE:

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