Toshiba BRST-10 User Manual

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Page 1

TEC Ink Jet Printer

Table of Contents

BRST-10 SERIES

Owner’s Manual

Page 2

DECLARATION OF CONFORMITY (for EU only)

Manufacturer : TOSHIBA TEC CORPORATION Address : 570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, Japan

declares, it sole responsibility, that the product

Product Name : Remote Printer Model Number : BRST-10

conforms to the following standards under EMC Directive (89/336/EEC, 93/68/EEC) and Low Voltage Directive (73/23/EEC, 93/68/EEC) :

EMC : EN55024 Information technology equipment - Immunity characteristics -

Limits and method of measurement

: EN55022 Limits and methods of measurement of radio disturbance

characteristics of information technology equipment

LVD : EN60950 Safety of imformation technology equipment, including

electrical business equipment

WARNING

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

ATTENTION

Ce produit est de classe A. Dans un environnement domestique, il peut causer des interférences radio. Auquel cas, I’utilisateur sera amené à prendre les mesures adéquates.

Warnung

Dies ist ein Klasse A Produkt. In einer örtlichen Umgebung kann dieses Gerät Funkstörungen verursachen.

Atención

Este es un producto de la clase A. En ambientes domésticos éste producto puede causar radio interferencias en cuyo caso el usuario deberá tomar las medldas oportunas.

VERWITTIGING

Dit is een klasse A produkt. Het gebruik hiervan kan radio interferenties veroorzaken die de gebruiker ertoe kunnen dwingen sommige maatregelen te moeten treffen.

Schallemission : unter 70dB(A) nach DIN 45635 (ISO7779)

FCC Notice

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at this own expense.

Changes or modifications not expressly approved by the manufacturer for compliance could void the user’s authority to operate the equipment.

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Safety Summary

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment. Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorized TOSHIBA TEC representative for assistance.

Meaning of Each Symbol

This symbol indicates warning items (including cautions). Specific warning contents are drawn inside the symbol. (The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items). Specific prohibited contents are drawn inside or near the symbol. (The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed. Specific instructions are drawn inside or near the symbol. (The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

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WARNING

Any other than the specified AC voltage is prohibited.

Prohibited

Do not use voltages other than the voltage (AC) specified on the rating plate, as this may cause fire or electric shock.

If the machines share the same outlet with any other electrical appliances which consume large amounts of power, the voltage will fluctuate widely each time these appliances operate each time these appliances operate, and this may cuase the machines to malfuncion. Be sure to provide au exclusive outlet for the machines.

Do not insert or drop metal, flammable or other foreign objects into the machines through the ventilation slits, as this may cause fire or electric shock.

This indicates that there is the risk of death or serious injury if the machines are improperly handled contrary to this indication.

Prohibited

Do not plug in or unplug the power cord plug with wet hands as this may cause electric shock.

Do not place metal objects or water-filled containers such as flower vases, flower pots or mugs, etc. on top of the machines. If metal objects or spilled liquid enter the machines, this may cause fire or electric shock.

Do not scratch, damage or modify the power cords. Also, do not place heavy objects on, pull on, or excessively bend the cords, as this may cause fire or electric shock.

Disconnect the plug.

If the machines are dropped or their cabinets damaged, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.

(i)

Disconnect the plug.

Continued use of the machines in an abnormal condition such as when the machines are producing smoke or strange smells may cause fire or elec- tric shock. In these cases, immediately turn off the power switches and disconnect the power cord plugs from the outlet. Then, contact your authorized TOSHIBA TEC representative for assistance.

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Safety Summary

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Disconnect the plug.

Connect a grounding wire.

If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.

Ensure that the equipment is properly grounded. Extension cables should also be grounded. Fire or electric shock could occur on improperly grounded equipment.

Disconnect the plug.

No disassembling.

When unplugging the power cords, be sure to hold and pull on the plug portion. Pulling on the cord portion may cut or expose the internal wires and cause fire or electric shock.

Do not remove covers, repair or modify the machine by yourself. You may be injured by high voltage, very hot parts or sharp edges inside the machine.

This indicates that there is the risk of personal Injury or damage to

CAUTION

objects if the machines are improperly handled contrary to this indication.

Precautions

The following precautions will help to ensure that this machine will continue to function correctly.

• Try to avoid locations that have the following adverse conditions: * Temperatures out of the specification * Direct sunlight * High humidity * Shared power source * Excessive vibration * Dust/Gas

• The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.

• USE ONLY TOSHIBA TEC SPECIFIED paper and ink.

• DO NOT STORE the paper or ink where they might be exposed to direct sunlight, high temperatures, high humidity, dust, or gas.

• Ensure that the printer is operated on a level surface.

• Any data stored in the memory of the printer could be lost during a printer fault.

• Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains interference.

• Unplug the machine whenever you are working inside it or cleaning it.

• Keep your work environment static free.

• Do not place heavy objects on top of the machines, as these items may become unbalanced and fall causing injury.

• Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines and may cause fire.

• Do not lean against the machine. It may fall on you and could cause injury.

• Do not turn the machine upside down.

• Care must be taken not to injure yourself with the printer paper cutter.

• Unplug the machine when it is not used for a long period of time.

Request Regarding Maintenance

• Utilize our maintenance services. After purchasing the machine, contact your authorized TOSHIBA TEC representative for assistance

once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.

• Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and performance of the machines, preventing accidents beforehand.

For details, please consult your authorized TOSHIBA TEC representative for assistance.

• Using insecticides and other chemicals Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or

other parts to deteriorate or cause the paint to peel.

(ii)

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Page

1. INTRODUCTION ................................................................................................ 1- 1

1.1 APPLICABLE MODEL ................................................................................ 1- 1

1.2 ACCESSORIES .......................................................................................... 1- 1

2. SPECIFICATIONS.............................................................................................. 2- 1

2.1 PRINTER .................................................................................................... 2- 1

2.2 RECEIPT PAPER ....................................................................................... 2- 2

2.3 SLIP ............................................................................................................ 2- 2

3. OVERVIEW ........................................................................................................ 3- 1

3.1 FRONT/REAR VIEW................................................................................... 3- 1

3.2 OPERATION PANEL .................................................................................. 3- 2

4. SET UP PROCEDURE....................................................................................... 4- 1

4.1 REQUIREMENTS FOR OPERATION ........................................................ 4- 1

4.2 SETTING UP THE PRINTER...................................................................... 4- 1

5. INSTALLATION PROCEDURE .......................................................................... 5- 1

5.1 CONNECTING THE POWER CORD AND CABLES .................................. 5- 1

5.2 LOADING THE HEAD UNIT/ INK CARTRIDGE ......................................... 5- 2

5.3 LOADING THE RECEIPT ROLL ................................................................. 5- 4

5.4 INSERTING THE SLIP................................................................................ 5- 6

6. REPLACING THE RECEIPT ROLL.................................................................... 6- 1

7. REPLACING THE INK CARTRIDGE.................................................................. 7- 1

8. REPLACING THE HEAD UNIT/ INK CARTRIDGE ............................................ 8- 1

9. GENERAL MAINTENANCE ............................................................................... 9- 1

9.1 CLEANING ................................................................................................. 9- 1

9.2 REMOVING JAMMED PAPER................................................................... 9- 1

10. TROUBLESHOOTING...................................................................................... 10- 1

11. ERROR MESSAGE.......................................................................................... 11- 1

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CAUTION:

1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.

2. The contents of this manual may be changed without notification.

3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual.

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1. INTRODUCTION

1.1 APPLICABLE MODEL

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1. INTRODUCTION

Thank you for purchasing the TEC BRST-10 Series 1.5 Station bubble jet Printer. This printer is a highspeed and high-quality bubble jet printer. The interface complies with the Serial interface (conforming to RS-232C). This printer contains 1.5 stations; receipt and slip. Up to 42 digits can be printed on the receipt and up to 58 digits on the slip. This manual contains general set-up and maintenance information and should be read carefully to help gain maximum performance and life from your printer. For most queries please refer to this manual and keep it safe for future reference.

1.1 APPLICABLE MODEL

• BRST-10-1SF-QM

Model name description

B R S T - 1 0 - 1 S F - Q M

Destination Code QM: Standard

1.2 ACCESSORIES

Owner's Manual

(EO1-13013)

TEC Ink Jet Printer

BRST-10 SERIES

Owner's Manual

TOSHIBA TEC CORPORATION

Cutter Type F: Full Cut S: Full & Stub Cut

Interface Type S: Serial Interface P: Parallel Interface

Head Unit/ Ink Cartridge

Receipt Roll

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2. SPECIFICATIONS

2.1 PRINTER

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2.1 PRINTER

Model

Item

Supply voltage Current consumption Operating temperature Relative humidity Printing methods Nozzle array Print density Direction of print Print speed

Paper feed speed Maximum print width

BRST-10-1SF-QM

+24 V DC – 5 % (Recommended Power Adapter : PS-10-QM)

1.5 A maximum 5 C to 35 C 10 % to 85 % RH (no condensation applies to the printer, not the paper) Serial bubble jet One row in length 128 nozzle 180 x 180 dots per inch Bi-directional (The logic seek is possible.) Receipt : 8.0 lines per second Slip : 6.4 lines per second 20 lines per second Receipt : 71.1 mm

Slip : 98.2 mm Dimension Weight Standard interface

250 mm (width) x 307 mm (depth) x 148 mm (height)

4.0 kg

Serial interface (RS-232-C)

Drawer interface

2-1

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2. SPECIFICATIONS

123456789

2.2 RECEIPT PAPER

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2.2 RECEIPT PAPER

71.1

36.1

Maximum Logo Print Area

NOTE: All dimensions are shown in

56.6

millimeters.

4.23

2.45

71.1 (42 digits)

2.45

Type White slick paper Weight 54.3 –2 g/m

Thickness 0.083 – 0.005 mm Size 76+0/-1 (W) x ø80 mm Paper core diameter ø25 mm (Outer diameter), ø18+0/-0.5 mm (Inner diameter) Paper end Paper end should be stuck on the paper core. Also, 1 to 1.5m

red mark should be marked on the paper within 2m from the paper core.

Fig. 2-1

2.3 SLIP

3.4

98.2 (58 digits max)

23456789012345678901234567890121234

5.35

5.12

4.23

2345678

: indicates effective

2345678

print area, however, smudges may occur on the paper end.

: indicates

recommended printing area.

21.7

23.4

Fig. 2-2

NOTE: Do not use folded paper or wrinkled paper. They may cause a paper jam or reduce print quality.

Type Ordinary paper (Only single paper is available.) Thickness 0.07 to 0.14 mm Weight 54.3 to 105 g/m

Size 68 to 215.9 mm (W) x 68 to 297 mm (L)

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3. OVERVIEW

3.1 FRONT/REAR VIEW

Slip Inlet

Front Cover

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3.1 FRONT/REAR VIEW

Front View

Printer Cover

Paper Cover

Receipt Outlet

RESET

CART-

RIDGE

FEED

Rear View

POWER

ERROR

SLIP

INKOUT

Operation Panel

Fig. 3-1

Serial Interface Connector (RS-232C)

3-1

Drawer Interface Connector

DC Power Inlet

Fig. 3-2

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3. OVERVIEW

3.2 OPERATION PANEL

CART-

RIDGE

RESET

FEED

POWER

SLIP

POWER

INKOUT

Fig. 3-3

ERROR

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3.2 OPERATION PANEL

1 POWER LED (Green)

On: Power is supplied. Off: Power is not supplied. Blinking: Ink is being initial operation when

the power turns ON.

2 SLIP LED (Green)

On: Slip mode Off: Receipt mode Blinking: Slip insertion wait state

3 INKOUT LED (Orange)

On: Ink-end detected Off: Ink-end not detected (normal

status)

Blinking: Ink-near-end detected

4 ERROR LED (Red)

On: Paper jam error detected or

Cover open error detected or

Cutter error detected. Off: Error not detected (normal status) Blinking: Receipt paper end detected

5 POWER Switch

When turned on, the Power LED goes on and the printer is ready to print. When turned off, the head unit/ ink cartridge is moved to the cleaning position and is capped. The POWER LED is turned off. If turned off during printing, the print data is lost. At the moment the power is supplied from the external power supply unit, the printer is in the condition of Power off (LED not lit) until the power switch is pressed. When the first time the power is turned on with the external power supply unit, the initial operation is performed.

6 RESET Switch

If you press and hold this switch for a few seconds, the initial operation is performed.

NOTE: Clean the head unit only when it becomes dirty or a dot missing occurs. Unnecessary

cleaning will waste ink.

7 FEED Switch

Used for feeding the receipt and the slip. If there is a slip, the slip is fed. If not, the receipt paper is fed.

8 CARTRIDGE Switch

Used for changing the ink cartridge or the head unit/ ink cartridge. When the switch is pressed with the printer cover removed, the carriage is moved to the head unit/ ink cartridge replacement position. Press this switch again after changing the ink cartridge or the head unit/ ink cartridge, and the carriage is moved to home position and the initial operation is performed.

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4. SET UP PROCEDURE

4.1 REQUIREMENTS FOR OPERATION

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4. SET UP PROCEDURE

4.1 REQUIREMENTS FOR OPERATION

This printer has the following requirements:

• The ECR or POS terminal must have a serial port.

• To communicate with the ECR or POS terminal, an RS-232C cable is required.

RS-232C cable ................25 pins

■ Interface Cables

Use the serial printer cable CBLST-50-2-QM supplied by TOSHIBA TEC or its equivalent. To prevent radiation and reception of electrical noise, the interface cables must meet the following

requirements:

• Fully shielded and fitted with metal or metalised connector housings.

• Kept as short as possible.

• Should not be bundled tightly with power cords.

• Should not be tied to power line conduits.

NOTE: Use the RS-232C cable which connector securing screws are inch type.

Controller side

D-SUB 9-pin female PIN-No

Case

2 3 8 4 5 6

Signal

FG RXD TXD CTS DTR GND DSR

Printer side

D-SUB 25-pin male

PIN-No

1 2 3 4 6 7

Signal

FG TXD RXD RTS DSR

SG DTR

4.2 SETTING UP THE PRINTER

• Place the printer on a flat, stable surface.

• Use a grounded electrical outlet. Do not use an adapter plug.

• Be sure there is adequate room around the printer for easy operation and maintenance.

• Keep your work environment static free.

4-1

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5. INSTALLATION PROCEDURE

5.1 CONNECTING THE POWER CORD AND CABLES

5. INSTALLATION PROCEDURE

WARNING!

1. Before connecting the power cord and cables to the printer, turn the power of the ECR or POS terminal OFF.

2. To avoid injury and printer damage, be careful not to catch your fingers or any objects while the carriage moves right and left in the initial performance.

3. Please be careful when handling ink cartridges, not to get ink on your hands or in your eyes. If you accidently get ink on your hands wash them with soap and water. If any ink should get into your eyes immediately flush them out with clear water.

4. Never touch the metal portion of the head unit/ ink cartridge. Doing so will injure your fingers.

CAUTION:

1. Do not put anything on the printer cover and never press on it.

2. Use only TOSHIBA TEC specified paper. Use of non-specified paper may lower the print quality or shorten the cutter life.

3. Set the receipt roll in the correct direction. Failure to do this may cause a paper jam error.

4. Do not drop or shake the head unit/ ink cartridge. Doing so may cause ink to spill over. Once ink gets on your clothes, it cannot be removed.

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Operation panel indication:

SWITCH

POWER

LED

: LED off

: Not depressed.

: LED on

POWER

: Depressed.

: LED blinking

5.1 CONNECTING THE POWER CORD AND CABLES

NOTE: Please use the TEC PS-10-QM AC adapter. To purchase it, please contact your nearest

TOSHIBA TEC service representative.

1. Connect the serial interface cable (corresponding to inch screws) to the printer.

2. If the EPSON* drawer is connected, connect the drawer interface cable.

3. Connect the power cord so that the D cut section faces up.

4. Plug in the AC adapter. The printer performs initial operation.

Serial Interface Cable (RS-232C)

to Host

to EPSON Drawer

to AC Adapter

Drawer interface Cable

DC Power Cable

* EPSON is a trademark of SEIKO EPSON CORPORATION.

5-1

Fig. 5-1

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5. INSTALLATION PROCEDURE

5.2 LOADING THE HEAD UNIT/ INK CARTRIDGE

1. Open the printer cover while holding the handle, and remove it.

Printer Cover

CAUTION

Do not put anything on the cover and never press it.

* The above sticker is attached

to the printer cover. Pressing the cover may reduce print quality.

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5.2 LOADING THE HEAD UNIT/ INK CARTRIDGE

2. Turn the power ON by pressing and holding the [POWER] switch. The carriage automatically moves to the head unit/ ink cartridge replacement position.

Carriage

CART-

RIDGE

RESET

FEED

POWER

SLIP

POWER

Fig. 5-2

ERROR

INKOUT

Fig. 5-3

5-2

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5. INSTALLATION PROCEDURE

5.2 LOADING THE HEAD UNIT/ INK CARTRIDGE

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3. Unpack a head unit/ ink cartridge. Remove the protection pad from the head unit/ ink cartridge. 1

4. Remove the protection sheet from the head unit/ ink cartridge. 2

NOTES: 1. Do not touch the area that had been under the protection sheet with your fingers or with any

object.

2.To avoid the head unit/ ink cartridge from which the protection sheet has been removed from getting dry, install it into the printer as soon as possible after removing the protection sheet.

3.Do not install the head unit/ ink cartridge with the protection pad and the protection sheet attached. Doing so will damage the printer.

4.Do not remove the protection sheet while the head unit/ ink cartridge faces down. Also do not drop or shake the head unit/ ink cartridge. Doing so may cause ink to spill over. Once ink gets on your clothes, it cannot be removed.

Protection pad

Protection Sheet

Fig. 5-4

5. Load the head unit/ ink cartridge onto the carriage, and then fully push it in the arrow-indicated direction until the hook secures the cartridge.

Head Unit/ Ink Cartridge

Hook

Carriage

5-3

Fig. 5-5

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5. INSTALLATION PROCEDURE

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5.3 LOADING THE RECEIPT ROLL

6. Depress the [CARTRIDGE] switch. The printer performs the initial operation. After the initial operation is finished, the carriage returns to the home position (right end).

CART-

RIDGE

RESET

FEED

POWER

SLIP

POWER

ERROR

INKOUT

7. Insert the two hooks into the holes on the top cover, and then close the printer cover slowly.

Printer Cover

Hooks

Top Cover

Fig. 5-6

5.3 LOADING THE RECEIPT ROLL

1. Open the paper cover toward the rear 1.

2. Cut off both adhesive areas of a new receipt roll.

NOTE: Do not insert the receipt paper with adhesive portions into the printer. If so, adhesive will

attach to the feed roller. This may cause a slant print or a paper jam.

Adhesive

Fig. 5-7

5-4

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5. INSTALLATION PROCEDURE

3. Load the receipt roll into the paper holder as the figure shows. 2

Receipt Roll

Paper Cover

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5.3 LOADING THE RECEIPT ROLL

NOTE:

Set the receipt roll in correct direction.

Cut the paper end to make it sharp.

4. Insert the receipt straight into the receipt inlet. 3 The auto loading mechanism feeds and cuts the receipt automatically.

NOTE: If the rear paper release lever is not pushed down, the

auto loading mechanism does not perform.

The ERROR LED turns off, and the printer becomes ready to print.

Receipt Inlet

Rear Paper Release Lever (blue)

CART-

RIDGE

RESET

FEED

POWER

SLIP

POWER

Fig. 5-8

ERROR

INKOUT

Fig. 5-9

5. Close the paper cover slowly.

5-5

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5. INSTALLATION PROCEDURE

5.4 INSERTING THE SLIP

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5.4 INSERTING THE SLIP

1. When the host sends the slip print command to the printer, the SLIP LED blinks.

2. Insert the slip straight into the slip inlet while aligning the right side of the slip with the slip inlet.

Slip Inlet

Slip

CART-

RIDGE

CARTRIDGE

RESET

FEED

POWER

SLIP

POWER

SLIP

ERROR

INKOUT

ERROR

INKOUT

Fig. 5-10

NOTES: 1.

Setting the slip

Paper feed roller

Slip side guide

Slip

Fig. 5-11

• Insert the slip until it fits against the paper feed roller and the slip side guide.

• Setting the slip after the SLIP LED blinks is recommended.

2. Slip paper

• Use the flat paper which is not curled, folded, warped, or wrinkled. Failure to do this may cause ink smudge resulting from contact with the ink cartridge or a paper feed error after printing. If the paper end is much curled or folded, the slip paper may not be set. (In this case, the printer feeds the paper.)

3. Removing the jammed slip

• Check the SLIP LED blinks, and then remove the jammed paper with the [FEED] switch.

• If the paper cannot be removed with the [FEED] switch, open the printer cover and pull out the jammed paper manually.

5-6

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6. REPLACING THE RECEIPT ROLL

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6. REPLACING THE RECEIPT ROLL

To replace the receipt roll and to release a paper jam, the following steps should be followed.

WARNING!

To avoid injury and printer damage, be careful not to catch your fingers or any objects while the carriage moves right and left in the initial performance.

CAUTION:

1. Use only TOSHIBA TEC specified paper. Use of non-specified paper may lower the print quality or shorten the cutter life.

2. Set the receipt roll in the correct direction. Failure to do this may cause a paper jam error.

1. Turn the power OFF by pressing and holding the [POWER] switch.

2. Open the printer cover while holding the handle, and remove it. (Refer to Section 5.2 LOADING THE HEAD UNIT/ INK CARTRIDGE)

3. While pushing the front cover in direction 1, remove it in direction 2.

4. Open the paper cover backward. 3

Paper Cover

Front Cover

Fig. 6-1

6-1

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6. REPLACING THE RECEIPT ROLL

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6. REPLACING THE RECEIPT ROLL

5. Pull up the rear paper release lever (blue). 4

6. Push down the front paper release lever in direction 5, and then remove the receipt roll in direction 6.

Rear Paper Release Lever (blue)

Front Paper Release Lever

Fig. 6-2

7. Return the front cover.

8. Pull down the rear paper release lever (blue).

9. Insert the two hooks into the holes on the top cover, and then close the printer cover slowly.

10.Turn the power ON by pressing and holding the [POWER] switch. The POWER LED and ERROR LED turn on.

CARTRIDGE

RESET

FEED

POWER

SLIP

POWER

ERROR

INKOUT

11.Put the new receipt roll into the paper holder. (Refer to Section 5.3 LOADING THE RECEIPT ROLL)

12.Insert the receipt straight into the receipt inlet. The auto loading mechanism feeds and cuts the receipt automatically. The ERROR LED turns off, and the printer becomes ready to print.

13.Close the paper cover slowly.

CART RIDGE

RESET

FEED

POWER

SLIP

POWER

ERROR

INKOUT

6-2

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7. REPLACING THE INK CARTRIDGE

The INKOUT LED on or blinking shows that ink is getting low. The printer can print until ink is fully finished, however, please replace the ink cartridge with a new one earlier.

CART-

RIDGE

RESET

POWER

FEED

WARNING!

1. To avoid injury and printer damage, be careful not to catch your fingers or any objects while the carriage moves right and left in the initial performance.

2. Please be careful when handling ink cartridges, not to get ink on your hands or in your eyes. If you accidently get ink on your hands wash them with soap and water. If any ink should get into your eyes immediately flush them out with clear water.

CAUTION:

1. Do not put anything on the printer cover and never press on it.

2. Do not drop or shake the head unit/ ink cartridge. Doing so may cause ink to spill over. Once ink gets on your clothes, it cannot be removed.

POWER

SLIP

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ERROR

INKOUT

1. Remove the printer cover. (Refer to 5.2 LOADING THE HEAD UNIT/ INK CARTRIDGE.)

2. Depress the [CARTRIDGE] switch for 3 seconds. By this operation, the carriage moves to the head unit/ ink cartridge replacement position.

NOTES: 1. If the printer cover is closed, the carriage will

CART-

RIDGE

RESET

FEED

POWER

SLIP

POWER

ERROR

INKOUT

not move to this position by this operation.

2. Never perform this operation except for the

ink cartridge replacement.

Carriadge

Fig. 7-1

3. While pushing the hook in direction 1, remove the ink cartridge from the head unit in diretion 2.

Ink Cartridge

Hook

7-1

Fig. 7-2

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7. REPLACING THE INK CARTRIDGE

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4. Unpack a new ink cartridge. Pull down both arrow sections remove the protection pad from the cartridge.

NOTES: 1. Do not touch the ink outlet on the bottom of the ink cartridge with your fingers or any

objects.

2.To avoid the ink cartridge from which the protection pad has been removed from getting dry, install it into the head unit as soon as possible after removing the protection pad.

3.Do not drop or shake the head unit/ ink cartridge. Doing so may cause ink to spill over. Once ink gets on your clothes, it cannot be removed.

Protection Pad

Ink Cartridge

Fig. 7-3

5. Insert the ink cartridge into the head unit so that the black and yellow arrows on the ink cartridge line up with the black and yellow arrows on the carriage.

NOTE: When installing the ink cartridge into the head unit, fully push the ink cartridge until the hook

secures the cartridge.

Head Unit

Carriage

Black arrow

Yellow arrow

Fig. 7-4

Hook

6. Depress the [CARTRIDGE] switch. The printer performs the initial operation. After the initial operation is finished, the carriage returns to the home position (right end), and the power LED stops blinking and remains on.

7. Insert the two hooks into the holes on the top cover, and then close the printer cover slowly. The ERROR LED turns off, and the printer becomes ready to print.

NOTE: Failure to close the printer cover fully may cause an

error condition.

7-2

CART-

RIDGE

CART-

RIDGE

RESET

FEED

POWER

SLIP

POWER

ERROR

INKOUT

ERROR

INKOUT

Page 22

8. REPLACING THE HEAD UNIT/ INK CARTRIDGE

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8. REPLACING THE HEAD UNIT/ INK CARTRIDGE

If the head unit gets dirty or a dot missing occurs, clean the head unit. (Refer to 9.1 CLEANING) If these phenomena still remain, replace the head unit/ ink cartridge with a new one by the following procedure.

WARNING!

1. To avoid injury and printer damage, be careful not to catch your fingers or any objects while the carriage moves right and left in the initial performance.

3. Never touch the metal portion of the head unit/ ink cartridge. Doing so will injure your fingers.

CAUTION:

1. Do not put anything on the printer cover and never press on it.

2. Do not drop or shake the head unit/ ink cartridge. Doing so may cause ink to spill over. Once ink gets on your clothes, it cannot be removed.

1. Turn the power ON by pressing and holding the [POWER] switch.

CART-

RIDGE

RESET

FEED

POWER

SLIP

POWER

ERROR

INKOUT

2. Remove the printer cover. (Refer to 5.2 LOADING THE HEAD UNIT/ INK CARTRIDGE.)

3. Depress the [CARTRIDGE] switch for 3 seconds. By this operation, the carriage moves to the head unit/ ink cartridge replacement position. (Refer to 7. REPLACING THE INK CARTRIDGE)

NOTES: 1. If the printer cover is closed, the carriage will not move to this position by this operation.

2. Never perform this operation except for the head unit/ ink cartridge replacement.

4. Remove the head unit/ ink cartridge from the carriage while pulling up the hook in the arrow-indicated direction.

Head Unit/ Ink Cartridge

Carriage

8-1

Hook

Fig. 8-1

Page 23

8. REPLACING THE HEAD UNIT/ INK CARTRIDGE

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5. Unpack a new head unit/ ink cartridge. Remove the protection pad from the head unit/ ink cartridge. 1

6. Remove the protection sheet from the head unit/ ink cartridge. 2

NOTES: 1. Do not touch the area that had been under the protection sheet with your fingers or with any

object.

2.To avoid the head unit/ ink cartridge from which the protection sheet has been removed from getting dry, install it into the printer as soon as possible after removing the protection sheet.

3.Do not install the head unit/ ink cartridge with the protection pad and the protection sheet attached. Doing so will damage the printer.

Protection pad

Protection Sheet

Fig. 8-2

7. Load the head unit/ ink cartridge onto the carriage, and then fully push it until the hook secures the cartridge. (Refer to 5.2 LOADING THE HEAD UNIT/ INK CARTRIDGE)

8. Depress the [CARTRIDGE] switch. The printer performs the initial operation. After the initial operation is finished, the carriage returns to the home

CART-

RIDGE

RESET

FEED

POWER

SLIP

POWER

ERROR

INKOUT

position (right end), and the power LED stops blinking and remains on.

9. Insert the two hooks into the holes on the top cover, and then close the printer cover slowly. The ERROR LED turns off, and the printer becomes ready to print.

CART-

RIDGE

RESET

FEED

POWER

SLIP

POWER

ERROR

INKOUT

NOTE: Failure to close the printer cover fully may cause an

error condition.

8-2

Page 24

9. GENERAL MAINTENANCE

9.1 CLEANING

9. GENERAL MAINTENANCE

WARNING!

1. Be sure to disconnect the power cord prior to performing any maintenance.

2. Do not use any tool that may damage the head unit.

3. DO NOT POUR WATER directly onto the printer.

CAUTION:

1. Do not use a sharp object to clean the head unit. Doing so may damage the head unit, causing poor print quality or missing dots.

2. Never use an organic solvent like thinner or benzine for cleaning. Using such solvents may discolor the covers, cause poor print quality, or printer failure.

3. Do not touch the head unit nozzle, as the head unit may fail due to static electricity.

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9.1 CLEANING

9.1.1 Cover and Paper Path

To help retain the high quality and performance of your printer it should be cleaned regularly . The greater the usage on the printer, the more frequent the cleaning.

1. Turn the power off.

2. Wipe the covers with a dry soft cloth. Clean stains on the covers with a soft cloth slightly moistened with a mild detergent solution. After that, wipe the covers with a soft moist cloth.

3. Remove dust or paper particles with a slightly moistened soft cloth or air brush.

9.1.2 Head Unit

If the head unit becomes dirty or a dot missing occurs, clean the head unit in the following procedure.

NOTE: Clean the head unit only when it becomes dirty or a dot missing occurs. Unnecessary

cleaning will waste ink.

1. Turn the power on.

2. Depress and hold the [RESET] switch. Then, the printer performs the head cleaning process automatically.

9.2 REMOVING JAMMED PAPER

1. Turn the power off.

2. Remove the printer cover. (Refer to 5.2 LOADING THE HEAD UNIT/ INK CARTRIDGE)

3. Remove the front cover. (Refer to 6. REPLACING THE RECEIPT ROLL)

4. Open the paper cover foward the rear.

5. Pull up the rear paper release lever (blue).

6. Remove the jammed paper while pushing down the front paper release lever.

9-1

Page 25

10. TROUBLESHOOTING

10.TROUBLESHOOTING

WARNING!

If you cannot solve a problem with the following solutions, do not attempt to repair it yourself. Turn the power off, unplug the printer, then contact your TOSHIBA TEC representative for assistance.

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Symptom

The power does not turn on.

Receipt paper or Slip is not issued.

No print however the POWER LED lights.

Check Point

• Is the power cord plugged in correctly?

• Is the power supplied to the AC outlet?

• Has the fuse or circuit breaker blown?

• Is the receipt roll loaded properly?

• Is the printer jammed with the receipt?

• Is the interface cable connected correctly?

• Does the specifications of the interface cable meet that of the host or the printer?

Solution

• Plug in correctly.

• If it is not a power failure, check for the power supply to the AC outlet with another electric appliance. When the power is not supplied, contact your nearest power company.

• Check the fuse or circuit breaker.

• Refer to page 6-1 and load the receipt roll properly.

• Refer to page 9-1 and remove the jammed receipt, and reload the receipt roll.

• Connect the interface cable correctly.

• Use a TOSHIBA TEC original interface cable.

Dim print

• Is ink getting low?

• Refer to page 9-1 and clean the head unit. If this problem still occurs, replace the ink cartridge with a new one.

One print line missing

• Is the head unit dirty? Is ink getting low?

• Refer to page 9-1 and clean the head unit. If this problem still occurs, replace the ink cartridge or head unit/ ink cartridge with a new one.

Irregular print/ blurred print

• Is proper paper used?

• Refer to page 2-2 and use the TOSHIBA TEC specified paper.

Paper feed slantwise

• Is the paper damp?

• Is the paper folded or wrinkled?

• Do not use damp paper.

• Do not use old paper or folded paper. Use a new one.

• Is the paper damp?

• Do not use damp paper.

If any problem occurs excepting the above, please contact your nearest TOSHIBA TEC representative.

10-1

Page 26

11. ERROR MESSAGE

Error Item

Ink end

Ink near end

No head

Head temperature

No receipt paper (Receipt paper ended.)

11. ERROR MESSAGE

PANEL-LED Display

ERROR

POWER

INKOUT

SLIP

ERROR

POWER

INKOUT

SLIP

ERROR

POWER

INKOUT

SLIP

ERROR

POWER

INKOUT

SLIP

ERROR

POWER

INKOUT

SLIP

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The receipt paper exists but is not loaded automatically.

Slip jam (issue)

Printer cover open or Front cover open

Cutter position

Head position

Temperature

Receipt jam (at the auto loading)

ERROR

POWER

INKOUT

SLIP

ERROR

POWER

INKOUT

SLIP

ERROR

POWER

INKOUT

SLIP

ERROR

POWER

INKOUT

SLIP

ERROR

POWER

INKOUT

SLIP

ERROR

POWER

INKOUT

SLIP

ERROR

POWER

INKOUT

SLIP

ERROR

While returning at the printer power ON

Slip is required.

Head Unit / Ink Cartridge replacement has not been finished yet.

POWER

INKOUT

SLIP

ERROR

POWER

INKOUT

SLIP

ERROR

POWER

INKOUT

SLIP

NOTE: In case other combination of LEDs except for the above light or blink, turn the power off,

and then turn the power on. If this does not restore the LEDs, contact your nearest TOSHIBA TEC representative for assistance.

11-1

Page 27

Page 28

TEC

Toshiba BRST-10 User Manual

TABLE OF CONTENTS