Toshiba BRST-10 User Manual

TEC Ink Jet Printer
Table of Contents
BRST-10 SERIES
Owner’s Manual
DECLARATION OF CONFORMITY (for EU only)
Manufacturer : TOSHIBA TEC CORPORATION Address : 570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, Japan
declares, it sole responsibility, that the product
conforms to the following standards under EMC Directive (89/336/EEC, 93/68/EEC) and Low Voltage Directive (73/23/EEC, 93/68/EEC) :
EMC : EN55024 Information technology equipment - Immunity characteristics -
Limits and method of measurement
: EN55022 Limits and methods of measurement of radio disturbance
characteristics of information technology equipment
LVD : EN60950 Safety of imformation technology equipment, including
electrical business equipment
WARNING
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
ATTENTION
Ce produit est de classe A. Dans un environnement domestique, il peut causer des interférences radio. Auquel cas, I’utilisateur sera amené à prendre les mesures adéquates.
Warnung
Dies ist ein Klasse A Produkt. In einer örtlichen Umgebung kann dieses Gerät Funkstörungen verursachen.
Atención
Este es un producto de la clase A. En ambientes domésticos éste producto puede causar radio interferencias en cuyo caso el usuario deberá tomar las medldas oportunas.
VERWITTIGING
Dit is een klasse A produkt. Het gebruik hiervan kan radio interferenties veroorzaken die de gebruiker ertoe kunnen dwingen sommige maatregelen te moeten treffen.
Schallemission : unter 70dB(A) nach DIN 45635 (ISO7779)
FCC Notice
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at this own expense.
Changes or modifications not expressly approved by the manufacturer for compliance could void the user’s authority to operate the equipment.
Copyright © 2000 by TOSHIBA TEC CORPORATION All Rights Reserved 570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, JAPAN
Safety Summary
Safety Summary
Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment. Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorized TOSHIBA TEC representative for assistance.
Meaning of Each Symbol
This symbol indicates warning items (including cautions). Specific warning contents are drawn inside the symbol. (The symbol on the left indicates a general caution.)
This symbol indicates prohibited actions (prohibited items). Specific prohibited contents are drawn inside or near the symbol. (The symbol on the left indicates “no disassembling”.)
This symbol indicates actions which must be performed. Specific instructions are drawn inside or near the symbol. (The symbol on the left indicates “disconnect the power cord plug from the outlet”.)
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WARNING
Any other than the specified AC voltage is prohibited.
Prohibited
Prohibited
Do not use voltages other than the voltage (AC) specified on the rating plate, as this may cause fire or electric shock.
If the machines share the same outlet with any other electrical appliances which consume large amounts of power, the voltage will fluctuate widely each time these appliances operate each time these appliances operate, and this may cuase the machines to malfuncion. Be sure to provide au exclusive outlet for the machines.
Do not insert or drop metal, flammable or other foreign objects into the machines through the ventilation slits, as this may cause fire or electric shock.
This indicates that there is the risk of death or serious injury if the machines are improperly handled contrary to this indication.
Prohibited
Prohibited
Prohibited
Do not plug in or unplug the power cord plug with wet hands as this may cause electric shock.
Do not place metal objects or water-filled containers such as flower vases, flower pots or mugs, etc. on top of the machines. If metal objects or spilled liquid enter the machines, this may cause fire or electric shock.
Do not scratch, damage or modify the power cords. Also, do not place heavy objects on, pull on, or exces­sively bend the cords, as this may cause fire or electric shock.
Disconnect the plug.
If the machines are dropped or their cabinets damaged, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.
(i)
Disconnect the plug.
Continued use of the machines in an abnormal condition such as when the machines are producing smoke or strange smells may cause fire or elec- tric shock. In these cases, immedi­ately turn off the power switches and disconnect the power cord plugs from the outlet. Then, contact your author­ized TOSHIBA TEC representative for assistance.
Safety Summary
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Disconnect the plug.
Connect a grounding wire.
If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized TOSHIBA TEC repre­sentative for assistance. Continued use of the machine in that condition may cause fire or electric shock.
Ensure that the equipment is properly grounded. Extension cables should also be grounded. Fire or electric shock could occur on improperly grounded equipment.
Disconnect the plug.
No disassem­bling.
When unplugging the power cords, be sure to hold and pull on the plug portion. Pulling on the cord portion may cut or expose the internal wires and cause fire or electric shock.
Do not remove covers, repair or modify the machine by yourself. You may be injured by high voltage, very hot parts or sharp edges inside the machine.
This indicates that there is the risk of personal Injury or damage to
CAUTION
objects if the machines are improperly handled contrary to this indication.
Precautions
The following precautions will help to ensure that this machine will continue to function correctly.
Try to avoid locations that have the following adverse conditions: * Temperatures out of the specification * Direct sunlight * High humidity * Shared power source * Excessive vibration * Dust/Gas
The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.
USE ONLY TOSHIBA TEC SPECIFIED paper and ink.
DO NOT STORE the paper or ink where they might be exposed to direct sunlight, high tempera­tures, high humidity, dust, or gas.
Ensure that the printer is operated on a level surface.
Any data stored in the memory of the printer could be lost during a printer fault.
Try to avoid using this equipment on the same power supply as high voltage equipment or equip­ment likely to cause mains interference.
Unplug the machine whenever you are working inside it or cleaning it.
Keep your work environment static free.
Do not place heavy objects on top of the machines, as these items may become unbalanced and fall causing injury.
Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines and may cause fire.
Do not lean against the machine. It may fall on you and could cause injury.
Do not turn the machine upside down.
Care must be taken not to injure yourself with the printer paper cutter.
Unplug the machine when it is not used for a long period of time.
Request Regarding Maintenance
Utilize our maintenance services. After purchasing the machine, contact your authorized TOSHIBA TEC representative for assistance
once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.
Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and performance of the machines, preventing accidents beforehand.
For details, please consult your authorized TOSHIBA TEC representative for assistance.
Using insecticides and other chemicals Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or
other parts to deteriorate or cause the paint to peel.
(ii)

TABLE OF CONTENTS

Page
1. INTRODUCTION ................................................................................................ 1- 1
1.1 APPLICABLE MODEL ................................................................................ 1- 1
1.2 ACCESSORIES .......................................................................................... 1- 1
2. SPECIFICATIONS.............................................................................................. 2- 1
2.1 PRINTER .................................................................................................... 2- 1
2.2 RECEIPT PAPER ....................................................................................... 2- 2
2.3 SLIP ............................................................................................................ 2- 2
3. OVERVIEW ........................................................................................................ 3- 1
3.1 FRONT/REAR VIEW................................................................................... 3- 1
3.2 OPERATION PANEL .................................................................................. 3- 2
4. SET UP PROCEDURE....................................................................................... 4- 1
4.1 REQUIREMENTS FOR OPERATION ........................................................ 4- 1
4.2 SETTING UP THE PRINTER...................................................................... 4- 1
5. INSTALLATION PROCEDURE .......................................................................... 5- 1
5.1 CONNECTING THE POWER CORD AND CABLES .................................. 5- 1
5.2 LOADING THE HEAD UNIT/ INK CARTRIDGE ......................................... 5- 2
5.3 LOADING THE RECEIPT ROLL ................................................................. 5- 4
5.4 INSERTING THE SLIP................................................................................ 5- 6
6. REPLACING THE RECEIPT ROLL.................................................................... 6- 1
7. REPLACING THE INK CARTRIDGE.................................................................. 7- 1
8. REPLACING THE HEAD UNIT/ INK CARTRIDGE ............................................ 8- 1
9. GENERAL MAINTENANCE ............................................................................... 9- 1
9.1 CLEANING ................................................................................................. 9- 1
9.2 REMOVING JAMMED PAPER................................................................... 9- 1
10. TROUBLESHOOTING...................................................................................... 10- 1
11. ERROR MESSAGE.......................................................................................... 11- 1
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CAUTION:
1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.
2. The contents of this manual may be changed without notification.
3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual.
1. INTRODUCTION
1.1 APPLICABLE MODEL
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1. INTRODUCTION
Thank you for purchasing the TEC BRST-10 Series 1.5 Station bubble jet Printer. This printer is a high­speed and high-quality bubble jet printer. The interface complies with the Serial interface (conforming to RS-232C). This printer contains 1.5 stations; receipt and slip. Up to 42 digits can be printed on the receipt and up to 58 digits on the slip. This manual contains general set-up and maintenance information and should be read carefully to help gain maximum performance and life from your printer. For most queries please refer to this manual and keep it safe for future reference.
1.1 APPLICABLE MODEL
BRST-10-1SF-QM
Model name description
B R S T - 1 0 - 1 S F - Q M
Destination Code QM: Standard
1.2 ACCESSORIES
Owner's Manual
(EO1-13013)
TEC Ink Jet Printer
BRST-10 SERIES
Owner's Manual
TOSHIBA TEC CORPORATION
Cutter Type F: Full Cut S: Full & Stub Cut
Interface Type S: Serial Interface P: Parallel Interface
Head Unit/ Ink Cartridge
Receipt Roll
1-1
2. SPECIFICATIONS
2. SPECIFICATIONS
2.1 PRINTER
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2.1 PRINTER
Model
Item
Supply voltage Current consumption Operating temperature Relative humidity Printing methods Nozzle array Print density Direction of print Print speed
Paper feed speed Maximum print width
BRST-10-1SF-QM
+24 V DC – 5 % (Recommended Power Adapter : PS-10-QM)
1.5 A maximum 5 C to 35 C 10 % to 85 % RH (no condensation applies to the printer, not the paper) Serial bubble jet One row in length 128 nozzle 180 x 180 dots per inch Bi-directional (The logic seek is possible.) Receipt : 8.0 lines per second Slip : 6.4 lines per second 20 lines per second Receipt : 71.1 mm
Slip : 98.2 mm Dimension Weight Standard interface
250 mm (width) x 307 mm (depth) x 148 mm (height)
4.0 kg
Serial interface (RS-232-C)
Drawer interface
2-1
2. SPECIFICATIONS
5
5
5
5
5
123456789
1
9
1
9
1
9
123456789
2.2 RECEIPT PAPER
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2.2 RECEIPT PAPER
76
71.1
9
36.1
Maximum Logo Print Area
NOTE: All dimensions are shown in
56.6
millimeters.
4.23
2.45
71.1 (42 digits)
2.45
Type White slick paper Weight 54.3 –2 g/m
2
Thickness 0.083 – 0.005 mm Size 76+0/-1 (W) x ø80 mm Paper core diameter ø25 mm (Outer diameter), ø18+0/-0.5 mm (Inner diameter) Paper end Paper end should be stuck on the paper core. Also, 1 to 1.5m
red mark should be marked on the paper within 2m from the paper core.
Fig. 2-1
2.3 SLIP
10
3.4
98.2 (58 digits max)
23456789012345678901234567890121234
23456789012345678901234567890121234
23456789012345678901234567890121234
23456789012345678901234567890121234
23456789012345678901234567890121234
5.35
5.12
4.23
2345678
2345678
: indicates effective
2345678
print area, however, smudges may occur on the paper end.
: indicates
recommended printing area.
21.7
23.4
Fig. 2-2
NOTE: Do not use folded paper or wrinkled paper. They may cause a paper jam or reduce print quality.
Type Ordinary paper (Only single paper is available.) Thickness 0.07 to 0.14 mm Weight 54.3 to 105 g/m
2
Size 68 to 215.9 mm (W) x 68 to 297 mm (L)
2-2
3. OVERVIEW
3. OVERVIEW
3.1 FRONT/REAR VIEW
Slip Inlet
Front Cover
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3.1 FRONT/REAR VIEW
Front View
Printer Cover
Paper Cover
Receipt Outlet
RESET
CART-
RIDGE
FEED
Rear View
POWER
POWER
ERROR
SLIP
INKOUT
Operation Panel
Fig. 3-1
Serial Interface Connector (RS-232C)
3-1
Drawer Interface Connector
DC Power Inlet
Fig. 3-2
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