Toshiba B-EV4T, EO1-33087 User Manual

TOSHIBA Barcode Printer

B-EV4T SERIES

Owner’s Manual

CE Compliance (for EU only)

)

supplie

ou purchased this product

This product complies with the requirements of EMC and Low Voltage Directives including their amendments.

VORSICHT:

Maschinenlärminformations-Verordnung 3. GPSGV, der höchste Schalldruckpegel beträgt 70 dB(A) oder weniger gemäß EN ISO 7779.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by manufacturer for compliance could void the user’s authority to operate the equipment.

(for USA only)

“This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.” “Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.”

(for CANADA only)

The EA10953 AC adapter should be exclusively used for the B-EV4T Series printer. The B-EV4T Series printer must be powered by the EA10953 AC adapter.

N258

Centronics is a registered trademark of Centronics Data Computer Corp. Windows is a trademark of Microsoft Corporation.

The following information is for EU-member states only: Disposal of products (based on EU-Directive 2002/96/EC, Directive on Waste electrical and electronic equipment –WEEE

The use of the symbol indicates that this product may not be disposed as unsorted municipal waste and has to be collected separately. Integrated batteries and accumulators can be disposed of with the product. They will be separated at the recycling centers. The black bar indicates that the product was placed on the market after August 13, 2005. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environmental and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about the take-back and recycling of this product, please contact you

r where

< For EU Only > TOSHIBA TEC Europe Retail Information Systems S.A. Rue de la Célidée 33 BE-1080 Brussels

ll Rights Reserved

570 Ohito, Izunokuni-shi, Shizuoka-ken, JAPAN

Safety Summary ENGLISH VERSION EO1-33087

Safety Summary

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment.

Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorised TOSHIBA TEC representative for assistance.

Meanings of Each Symbol

This symbol indicates warning items (including cautions). Specific warning contents are drawn inside the

(The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items). Specific prohibited contents are drawn inside or near the

(The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed. Specific instructions are drawn inside or near the  symbol.

(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

symbol.

Any other than the specified AC voltage is prohibited.

Prohibited

ARNING

Do not use voltages other than the voltage (AC) specified on the rating plate, as this may cause fire or electric shock.

If the machines share the same outlet with any other electrical appliances that consume large amounts of power, the voltage will fluctuate widely each time these appliances operate. Be sure to provide an exclusive outlet for the machine as this may cause fire or electric shock. Do not insert or drop metal, flammable or other foreign objects into the machines through the ventilation slits, as this may cause fire or electric shock.

This indicates that there is the risk of death or serious injury if the machines are improperly handled contrary to this indication.

Prohibited

Do not plug in or unplug the power cord plug with wet hands as this may cause electric shock.

Do not place metal objects or water-filled containers such as flower vases, flower pots or mugs, etc. on top of the machines. If metal objects or spilled liquid enter the machines, this may cause fire or electric shock.

Do not scratch, damage or modify the power cords. Also, do not place heavy objects on, pull on, or excessively bend the cords, as this may cause fire or electrical shock.

Disconnect the plug.

If the machines are dropped or their cabinets damaged, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.

( )

Disconnect the plug.

Continued use of the machines in an abnormal condition such as when the machines are producing smoke or strange smells may cause fire or electric shock. In these cases, immediately turn off the power switches and disconnect the power cord plugs from the outlet. Then, contact your authorised TOSHIBA TEC representative for assistance.

Safety Summary ENGLISH VERSION EO1-33087

Disconnect the plug.

Connect a grounding wire.

If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.

Ensure that the equipment is properly grounded. Extension cables should also be grounded. Fire or electric shock could occur on improperly grounded equipment.

Disconnect the plug.

No disassembling.

When unplugging the power cords, be sure to hold and pull on the plug portion. Pulling on the cord portion may cut or expose the internal wires and cause fire or electric shock.

Do not remove covers, repair or modify the machine by yourself. You may be injured by high voltage, very hot parts or sharp edges inside the machine.

This indicates that there is the risk of personal Injury or damage to

CAUTION

objects if the machines are improperly handled contrary to this indication.

Precautions

The following precautions will help to ensure that this machine will continue to function correctly.

• Try to avoid locations that have the following adverse conditions:

* Temperatures out of the specification * Direct sunlight * High humidity * Shared power source * Excessive vibration * Dust/Gas

• The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild

detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.

• USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.

• DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high

temperatures, high humidity, dust, or gas.

• Ensure the printer is operated on a level surface.

• Any data stored in the memory of the printer could be lost during a printer fault.

• Try to avoid using this equipment on the same power supply as high voltage equipment or equipment

likely to cause mains interference.

• Unplug the machine whenever you are working inside it or cleaning it.

• Keep your work environment static free.

• Do not place heavy objects on top of the machines, as these items may become unbalanced and fall

causing injury.

• Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines

and may cause fire.

• Do not lean against the machine. It may fall on you and could cause injury.

• Care must be taken not to injure yourself with the printer paper cutter.

• Unplug the machine when it is not used for a long period of time.

• Place the machine on a stable and level surface.

Request Regarding Maintenance

• Utilize our maintenance services.

After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance

once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.

• Our preventive maintenance service performs the periodic checks and other work required to maintain

the quality and performance of the machines, preventing accidents beforehand.

For details, please consult your authorised TOSHIBA TEC representative for assistance.

• Using insecticides and other chemicals

Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or other parts to deteriorate or cause the paint to peel.

( )

ENGLISH VERSION EO1-33087

Page

1. PRODUCT OVERVIEW.......................................................................................................... E1-1

1.1 Introduction.................................................................................................................... E1-1

1.2 Features ........................................................................................................................ E1-1

1.3 Unpacking...................................................................................................................... E1-1

1.4 Accessories .................................................................................................................. E1-1

1.5 Appearance................................................................................................................... E1-3

1.5.1 Dimensions.................................................................................................................E1-3

1.5.2 Front View ..................................................................................................................E1-3

1.5.3 Rear View...................................................................................................................E1-3

1.5.4 Interior........................................................................................................................E1-4

1.5.5 Button and Indicator Lamp .........................................................................................E1-5

2. PRINTER SETUP...................................................................................................................E2-1

2.1 Precautions.................................................................................................................... E2-1

2.2 Procedure before Operation..........................................................................................E2-2

2.3 Turning the Printer ON/OFF .......................................................................................... E2-2

2.3.1 Turning ON the Printer ...............................................................................................E2-2

2.3.2 Turning OFF the Printer..............................................................................................E2-3

2.4 Connecting the Cables to the Printer............................................................................. E2-4

2.5 Connecting the Power Adapter and the Power Cord..................................................... E2-5

2.6 Opening/Closing the Top Cover .................................................................................... E2-6

2.7 Loading the Media.........................................................................................................E2-7

2.8 Loading the Ribbon ..................................................................................................... E2-14

2.9 Media Sensor Calibration, Self Print Test, and Dump Mode Utilities........................... E2-17

2.9.1 Media Sensor Calibration.........................................................................................E2-17

2.9.2 Self Print Test and Dump Mode................................................................................E2-18

2.10 How to Use an SD Card.....................................................................................................E2-20

3. MAINTENANCE ..................................................................................................................... E3-1

3.1 Cleaning ........................................................................................................................ E3-1

3.1.1 Print Head ..................................................................................................................E3-1

3.1.2 Platen/Sensors...........................................................................................................E3-2

3.1.3 Cover..........................................................................................................................E3-2

3.1.4 Media Housing............................................................................................................E3-2

3.1.5 Strip Sensor/Strip Roller (Option)...............................................................................E3-3

3.2 Care/Handling of the Media and Ribbon ....................................................................... E3-3

4. TROUBLESHOOTING ........................................................................................................... E4-1

4.1 Troubleshooting Guide.................................................................................................. E4-1

4.2 Status Lamp .................................................................................................................. E4-2

4.3 Removing Jammed Media............................................................................................. E4-3

APPENDIX 1 SPECIFICATIONS ................................................................................................EA1-1

A1.1 Printer..........................................................................................................................EA1-1

A1.2 Options ........................................................................................................................EA1-3

A1.3 Media...........................................................................................................................EA1-3

A1.3.1 Media Type ...........................................................................................................EA1-3

A1.3.2 Detection Area of the Transmissive Sensor..........................................................EA1-4

A1.3.3 Detection Area of the Reflective Sensor ............................................................... EA1-5

A1.3.4 Effective Print Area ............................................................................................... EA1-6

A1.4 Ribbon .........................................................................................................................EA1-6

ENGLISH VERSION EO1-33087

APPENDIX 2 INTERFACE..........................................................................................................EA2-1

GLOSSARIES

CAUTION!

1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.

2. The contents of this manual may be changed without notification.

3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual.

1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33087

1. PRODUCT OVERVIEW

1.1 Introduction

1.2 Features

1.3 Unpacking

1.4 Accessories

Thank you for choosing the TOSHIBA B-EV4T series barcode printer. This Owner’s Manual contains valuable information from general set-up to confirming the printer's operation using test prints. You should read it carefully to help you gain maximum performance and life from your printer. This manual should be kept close at hand for everyday reference. Please contact your TOSHIBA TEC representative for further information concerning this manual.

This printer has the following features:

Various kinds of interface

Various kinds of interface are provided as standard:

･Parallel ･Serial ･USB ･Ethernet



Simple mechanism

The simple printer mechanism allows easy operation and maintenance.

Superior hardware

Clear print is realized by 8 dots/mm (203 dpi) (for the B-EV4T-GS14) print head at maximum printing speed of 127 mm/sec. (5 inches/sec.) or

11.8 dots/mm (300 dpi) (for the B-EV4T-TS14) print head at a max. printing speed of 101.6 mm/sec. (4 inches/sec.)

Safety consciousness

The damper mechanism prevents the top cover from slamming shut.

A variety of options

The following optional devices are available:

･Cutter module ･AC Adapter Cover ･Strip module ･External Media Hanger

1. Unpack the printer.

2. Check for damage or scratches on the printer. However, please note

that TOSHIBA TEC shall have no liability for any damage of any kind sustained during transportation of the product.

3. Keep the cartons and pads for future transportation of the printer.

When unpacking the printer, please check that the following accessories are supplied with the printer.

 CD-ROM (1 copy)  Power Adapter (1 pc.)

Supply Loading Instructions  Safety Precautions



1.1 Introduction

E1- 1

1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33087

1.4 Accessories

 When purchasing the power cord

Since the power cord set is not enclosed in this unit, please purchase an approved one that meets the following standard from your authorized TOSHIBA TEC representative.

(As of August 2008)

Country Agency

Australia SAA Germany VDE

Austria OVE

Belgium CEBEC

Canada CSA

Certification

mark

Country Agency Certification mark Country Agency

Ireland NSAI

Italy IMQ

Japan METI

Sweden SEMKKO

Switzerland SEV

UK ASTA

UK BSI

Certification

mark

Denmark DEMKO

Finland FEI

France UTE

Netherlands KEMA

Norway NEMKO

Spain AEE

U.S.A. UL

Europe HAR

China CCC

Power Cord Instruction

1. For use with 100 – 125 Vac mains power supply, please select a power cord rated Min. 125V, 10A.

2. For use with 200 – 240 Vac mains power supply, please select a power cord rated Min. 250V.

3. Please select a power cord with the length of 2m or less.

4. The power cord plug connected to the AC adapter must be able to be inserted into an ICE-320-C6 inlet. Refer to the following figure for the shape.

Country/Region North America Europe

Power Cord

Rated (Min.) Type

Conductor size

125V, 10A SVT

No. 3/18AWG

250V H05VV-F

3 x 0.75 mm

(Min.)

Plug Configuration (locally approved type)

Rated (Min.)

125V, 10A

250V, 10A

*1: At least, 125% of the rated current of the product.

United

Kingdom

250V H05VV-F

3 x 0.75 mm

250V, *1

250V AS3191 approved,

Light or Ordinary Duty type

3 x 0.75 mm2

250V, *1

Australia China

250V GB5023

3 x 0.75 mm

250V, *1

E1- 2

1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33087

(

)

1.5 Appearance

1.5.1 Dimensions

1.5.2 Front View

1.5.3 Rear View

The names of the parts or units introduced in this section are used in the following chapters.

FEED Button

Ribbon Access Cover

Media Outle

258

10.2

198 (7.8)

173 (6.8)

Dimensions in mm (inches)

STATUS Lamp

Media View Window

SD Card Slot

1.5 Appearance

Top Cover Release Button

Fanfold Paper Slot

Ethernet Interface

USB Interface

Connecto

Parallel Interface

Connector (Centronics)

Power Switch

Power Jack

Serial Interface Connector (RS-232C)

E1- 3

1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33087

1.5.4 Interior

Do not touch the print head or around it just after printing. You may get burned as the

rint head becomes very hot

during printing.

WARNING!

Feed Gap Senso

Media Holder Lock Switch

Cover Open Senso

(Receiver)

Media Holde

Platen

Ribbon Rewind Gea

Print Head

Black Mark Senso

Ribbon Access Cover

Spring Guide Wheel (Take-up side)

Spring Guide Wheel (Supply side)

Feed Gap Sensor (Transmitter)

Media Guide Adjustment Dial

1.5 Appearance

Top Cover

Media Guide

E1- 4

1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33035

1.5.5 Button and Indicator Lamp

1.5 Appearance

The [FEED] button operates as FEED button or PAUSE button depending on the printer statuses.

• Pressing this button when the printer is in online

As the FEED

button

state causes a media feed.

• Pressing this button after removing a cause of an error returns the printer to online state.

• Pressing this button during printing stops

As the PAUSE

button

printing after completing the current label. The printer resumes printing when this button is pressed again.

The indicator lamp lights up or

flashes in different colors depending

on the printer statuses. The main indicator lamp statuses and the corresponding printer statuses are shown inside the top cover.

Color Status Printer status

Green Lights up Stand-by Green Flashes fast Communicating with a host.

Green

Green/Red

Red Lights up

Red Flashes fast

Red

Orange Flashes fast

Orange

None Unlit The top cover is open.

Flashes

slowly

Flashes

slowly

Flashes at

medium

speed

Flashes

slowly

Flashes at

medium

speed

Printing is temporarily stopped (paused).

The print head temperature exceeded the upper limit. A communication error occurred. (Only when the RS-232C is used.)

A paper jam occurred.

The media is ended.

An issue or feed was attempted with the top cover opened.

A paper jam occurred din the cutter unit. (Only when the cutter unit is fitted.)

The ribbon is ended.

E1- 5

2. PRINTER SETUP ENGLISH VERSION EO1-33087

2. PRINTER SETUP

2.1 Precautions

Avoid using the printer in the locations where it is subjected to intense light (e.g. direct sunlight, desk light). Such light may affect the sensors of the printer, causing malfunctions.

CAUTION!

This section outlines the steps necessary to setup your printer prior to its operation. The section includes precautions, connecting cables, assembling accessories, loading media and ribbon, and performing a test print.

To insure the best operating environment, and to assure the safety of the operator and the equipment, please observe the following precautions.

• Operate the printer on a stable, level, operating surface in a location

• Keep your work environment static free. Static discharges can cause

• Make sure that the printer is connected to a clean source of AC Power

• Ensure that the printer is connected only to AC mains that has a

• Do not operate the printer with the cover open. Be careful not to

2.1 Precautions

free from excessive humidity, high temperature, dust, vibration or direct sunlight.

damage to delicate internal components.

and that no other high voltage devices that may cause line noise interference are connected to the same mains.

proper ground (earth) connection.

allow fingers or articles of clothing to get caught into any of the moving parts of the printer.

• Make sure to turn off the printer power and to remove the power

adapter connector from the printer whenever working on the inside of the printer or when cleaning the printer.

• For best results, and longer printer life, use only TOSHIBA TEC

recommended media and ribbon. (Refer to the Supply Manual.)

• Store the media and ribbon in accordance with the specifications.

• This printer mechanism contains high voltage components; therefore

you should never remove any of the covers of the machine as you may receive an electrical shock. Additionally, the printer contains many delicate components that may be damaged if accessed by unauthorized personnel.

• Clean the outside of the printer with a clean dry cloth or a clean cloth

slightly dampened with a mild detergent solution.

• Use caution when cleaning the thermal print head as it may become

very hot while printing. Wait until it has had time to cool before cleaning. Use only the TOSHIBA TEC recommended print head cleaner to clean the print head.

• Do not turn off the printer power or remove the power plug while the

printer is printing or while the Indictor Lamp is flashing.

E2- 1

2. PRINTER SETUP ENGLISH VERSION EO1-33087

2.2 Procedure before Operation

1. To communicate directly with a host computer, an RS-232C, Centronics, Ethernet, or USB cable is required.

(1) RS-232C cable: 9 pins

(2) Centronics cable: 36 pins (3) Ethernet cable: 10/100 Base (4) USB cable: V2.0 (Full

2. Use of a Windows Driver will allow issuing media on the printer from a Windows application.

The printer can also be

controlled with its own programming commands. For details, please contact your TOSHIBA TEC representative.

NOTES:

(do not use a null modem cable)

Speed)

2.3 Turning the Printer ON/OFF

2.3.1 Turning ON the Printer

Use the power switch to turn the printer on/off. Plugging or unplugging the

ower cord to turn the

rinter on/off may cause fire, an electric shock, or damage to the printer.

f the Status Lamp is illuminated in red, go to Section 4.1, Troubleshooting Guide.

CAUTION!

NOTE:

2.2 Procedure before Operation

This section describes the outline of the printer setup.

1. Unpack the accessories and printer from the box.

2. Refer to Safety Precautions in this manual and set up the printer at a

proper location.

3. Make sure that the Power Switch is off. (Refer to Section 2.3.)

4. Connect the printer to a host computer with an RS-232C, Centronics

interface, Ethernet cable or USB cable. (Refer to Section 2.4.)

5. Connect the Power Adapter to the printer, and then plug the Power

Cord into a properly grounded power outlet. (Refer to Section 2.5)

6. Load the media. (Refer to Section 2.7.)

7. Adjust the position of the Feed Gap Sensor or Black Mark Sensor to

match the media being used. (Refer to Section 2.7.)

8. Load the ribbon. (Refer to Section 2.8)

9. Turn the Power ON. (Refer to Section 2.3.)

10. Install the Printer Drivers in the host computer. (Refer to the Printer

Driver in the CD-ROM.)

When the printer is connected to a host computer it is good practice to turn the printer ON before turning on the host computer and to turn OFF the host computer before turning off the printer.

1. To turn ON the printer power, press the power switch as shown in the

picture below. Note that ( | ) is the power ON side of the switch.

Power Switch

2. Check that the Indicator Lamp flashes slowly in orange for 5 sec., then

stays illuminated in green.

E2- 2

2. PRINTER SETUP ENGLISH VERSION EO1-33087

2.3.2 Turning OFF the Printer

1. Do not turn off the printer power while the media is being printed as this may cause a paper jam or damage to the printer.

2. Do not turn off the printer power while the Green Indicator Lamp is flashing as this may cause damage to the data being downloaded.

CAUTION!

2.4 Connecting the Cables to the Printer

1. Before turning off the printer power switch verify that the Indicator Lamp is illuminated in green, not flashing.

2. To turn OFF the printer power press the power switch as shown in the

diagram below. Note that ( { ) is the power OFF side of the switch.

Power Switch

E2- 3

2. PRINTER SETUP ENGLISH VERSION EO1-33087

2.4 Connecting the Cables to the Printer

Be sure to connect the serial or parallel cable while the

rinter and the host computer are power-off states. Failure to do this may cause electric shock, short-circuit, or breakdown of the printer.

or the specifications of the

serial interface cable, refer to

PPENDIX 2, INTERFACE.

CAUTION!

NOTE:

2.4 Connecting the Cables to the Printer

The following paragraphs outline how to connect the cables from the printer to your host computer, and will also show how to make cable connections to other devices. Depending on the application software you use to print labels, there are four possibilities for connecting the printer to your host computer. These are:

• A serial cable connection between the printer’s RS-232C serial

connector and one of your host computer’s COM ports.

• A parallel cable connection between the printer’s standard parallel

connector and your host computer’s parallel port (LPT).

• An Ethernet cable connection between the printer’s Ethernet

interface connector and one of your host computer’s Ethernet port.

NOTE:

▪ Use an Ethernet cable conforming to the standard.

10BASE-T: Category 3 or greater 100BASE-TX: Category 5 or greater Cable length: Up to 100 m segment length

▪ Depending on the operating environment, a communication

error may occur. In that case, you may need to use a shielded cable (STP) or device matching.

• A USB cable connection between the printer’s USB interface

connector and one of your host computer’s USB port.

NOTE:

▪ When disconnecting the USB cable from the host computer,

follow the “Safely remove hardware” message shown on the host.

▪ Use a USB cable confirming to V1.1 or greater and with a Type

B connecter provided on either end.

The diagram below shows all the possible cable connections to the current version of the printer.

c Ethernet Interface d USB Interface e Parallel Interface (Centronics)

f Serial Interface (RS-232C) g Power Jack

E2- 4

+ 33 hidden pages

Toshiba B-EV4T, EO1-33087 User Manual

Safety Summary

TABLE OF CONTENTS

1. PRODUCT OVERVIEW

1.1 Introduction

1.2 Features

1.3 Unpacking

1.4 Accessories

1.5 Appearance

1.5.1 Dimensions

1.5.2 Front View

1.5.3 Rear View

1.5.4 Interior

1.5.5 Button and Indicator Lamp

2. PRINTER SETUP

2.1 Precautions

2.2 Procedure before Operation

2.3 Turning the Printer ON/OFF

2.3.1 Turning ON the Printer

2.3.2 Turning OFF the Printer

2.4 Connecting the Cables to the Printer