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Toshiba B-EV4D User Manual

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TOSHIBA Barcode Printer
B-EV4D SERIES
Owner’s Manual
Safety Summary ENGLISH VERSION
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Safety Summary

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment.
Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorised TOSHIBA TEC representative for assistance.
Meanings of Each Symbol
This symbol indicates warning items (including cautions). Specific warning contents are drawn inside the
(The symbol on the left indicates a general caution.)
This symbol indicates prohibited actions (prohibited items). Specific prohibited contents are drawn inside or near the
(The symbol on the left indicates “no disassembling”.)
This symbol indicates actions which must be performed. Specific instructions are drawn inside or near the z symbol.
(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)
symbol.
symbol.
Any other than the specified AC voltage is prohibited.
Prohibited
Prohibited
ARNING
Do not use voltages other than the voltage (AC) specified on the rating plate, as this may cause fire or electric shock.
If the machines share the same outlet with any other electrical appliances that consume large amounts of power, the voltage will fluctuate widely each time these appliances operate. Be sure to provide an exclusive outlet for the machine as this may cause fire or electric shock. Do not insert or drop metal, flammable or other foreign objects into the machines through the ventilation slits, as this may cause fire or electric shock.
This indicates that there is the risk of death or serious injury if the machines are improperly handled contrary to this indication.
Prohibited
Prohibited
Prohibited
Do not plug in or unplug the power cord plug with wet hands as this may cause electric shock.
Do not place metal objects or water-filled containers such as flower vases, flower pots or mugs, etc. on top of the machines. If metal objects or spilled liquid enter the machines, this may cause fire or electric shock.
Do not scratch, damage or modify the power cords. Also, do not place heavy objects on, pull on, or excessively bend the cords, as this may cause fire or electrical shock.
Disconnect the plug.
If the machines are dropped or their cabinets damaged, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.
( )
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Disconnect the plug.
Continued use of the machines in an abnormal condition such as when the machines are producing smoke or strange smells may cause fire or electric shock. In these cases, immediately turn off the power switches and disconnect the power cord plugs from the outlet. Then, contact your authorised TOSHIBA TEC representative for assistance.
Safety Summary ENGLISH VERSION
Disconnect the plug.
Connect a grounding wire.
Prohibited
If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.
Ensure that the equipment is properly grounded. Extension cables should also be grounded. Fire or electric shock could occur on improperly grounded equipment.
Do not use a spray cleaner containing flammable gas for cleaning this product, as this may cause a fire.
Disconnect the plug.
No disassembling.
Prohibited
When unplugging the power cords, be sure to hold and pull on the plug portion. Pulling on the cord portion may cut or expose the internal wires and cause fire or electric shock.
Do not remove covers, repair or modify the machine by yourself. You may be injured by high voltage, very hot parts or sharp edges inside the machine.
Care must be taken not to injure yourself with the printer paper cutter.
CAUTION
objects if the machines are improperly handled contrary to this indication.
Precautions
This indicates that there is the risk of personal Injury or damage to
The following precautions will help to ensure that this machine will continue to function correctly.
• Try to avoid locations that have the following adverse conditions: * Temperatures out of the specification * Direct sunlight * High humidity * Shared power source * Excessive vibration * Dust/Gas
• The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NEVER
USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.
• USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.
• DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high temperatures, high humidity, dust,
or gas.
• Ensure the printer is operated on a level surface.
• Any data stored in the memory of the printer could be lost during a printer fault.
• Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains
interference.
• Unplug the machine whenever you are working inside it or cleaning it.
• Keep your work environment static free.
• Do not place heavy objects on top of the machines, as these items may become unbalanced and fall causing injury.
• Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines and may cause fire.
• Do not lean against the machine. It may fall on you and could cause injury.
• Unplug the machine when it is not used for a long period of time.
• Place the machine on a stable and level surface.
Request Regarding Maintenance
• Utilize our maintenance services. After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance once a year to have the
inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.
• Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and
performance of the machines, preventing accidents beforehand.
For details, please consult your authorised TOSHIBA TEC representative for assistance.
• Using insecticides and other chemicals
Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or other parts to deteriorate or cause the paint to peel.
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ENGLISH VERSION EO1-33088
TABLE OF CONTENTS
Page
1. PRODUCT OVERVIEW.......................................................................................................... E1-1
1.1 Introduction.................................................................................................................... E1-1
1.2 Features ........................................................................................................................ E1-1
1.3 Unpacking...................................................................................................................... E1-1
1.4 Accessories .................................................................................................................. E1-1
1.5 Appearance................................................................................................................... E1-3
1.5.1 Dimensions.................................................................................................................E1-3
1.5.2 Front View ..................................................................................................................E1-3
1.5.3 Rear View...................................................................................................................E1-3
1.5.4 Interior ........................................................................................................................E1-4
1.5.5 Button and Indicator Lamp .........................................................................................E1-5
2. PRINTER SETUP................................................................................................................... E2-1
2.1 Precautions.................................................................................................................... E2-1
2.2 Procedure before Operation.......................................................................................... E2-2
2.3 Turning the Printer ON/OFF .......................................................................................... E2-2
2.3.1 Turning ON the Printer ...............................................................................................E2-2
2.3.2 Turning OFF the Printer..............................................................................................E2-3
2.4 Connecting the Cables to the Printer............................................................................. E2-4
2.5 Connecting the Power Adapter and the Power Cord..................................................... E2-5
2.6 Opening/Closing the Top Cover .................................................................................... E2-6
2.7 Loading the Media......................................................................................................... E2-7
2.8 Media Sensor Calibration, Self Print Test, and Dump Mode Utilities........................... E2-14
2.8.1 Media Sensor Calibration........................................................................................ E2-14
2.8.2 Self Print Test and Dump Mode............................................................................... E2-
2.9 How to Use an SD Card.................................................................................................... E2-
15 17
3. MAINTENANCE ..................................................................................................................... E3-1
3.1 Cleaning ........................................................................................................................ E3-1
3.1.1 Print Head ..................................................................................................................E3-1
3.1.2 Platen/Sensors...........................................................................................................E3-2
3.1.3 Cover..........................................................................................................................E3-2
3.1.4 Media Housing............................................................................................................E3-2
3.1.5 Strip Sensor/Strip Roller (Option)...............................................................................E3-3
3.2 Care/Handling of the Media........................................................................................... E3-3
4. TROUBLESHOOTING ........................................................................................................... E4-1
4.1 Troubleshooting Guide.................................................................................................. E4-1
4.2 Status Lamp .................................................................................................................. E4-2
4.2 Removing Jammed Media............................................................................................. E4-3
APPENDIX 1 SPECIFICATIONS ................................................................................................EA1-1
A1.1 Printer..........................................................................................................................EA1-1
A1.2 Options ........................................................................................................................EA1-3
A1.3 Media...........................................................................................................................EA1-3
A1.3.1 Media Type ...........................................................................................................EA1-3
A1.3.2 Detection Area of the Transmissive Sensor..........................................................EA1-4
A1.3.3 Detection Area of the Reflective Sensor ...............................................................EA1-5
A1.3.4 Effective Print Area ............................................................................................... EA1-5
ENGLISH VERSION EO1-33088
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APPENDIX 2 INTERFACE..........................................................................................................EA2-1
GLOSSARIES
WARNING!
For EU only
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user ma
be required to take adequate measures.
CAUTION!
1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.
2. The contents of this manual may be changed without notification.
3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual.
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33088

1. PRODUCT OVERVIEW

1.1 Introduction

1.2 Features

1.3 Unpacking

1.4 Accessories

Thank you for choosing the TOSHIBA B-EV4D series barcode printer. This Owner’s Manual contains valuable information from general set-up to confirming the printer's operation using test prints. You should read it carefully to help you gain maximum performance and life from your printer. This manual should be kept close at hand for everyday reference. Please contact your TOSHIBA TEC representative for further information concerning this manual.
This printer has the following features:
Various kinds of interface
Various kinds of interface are provided as standard:
･Parallel ･Serial ･USB ･Ethernet
Simple mechanism
The simple printer mechanism allows easy operation and maintenance.
Superior hardware
Clear print is realized by 8 dots/mm (203 dpi) (for the B-EV4D-GS14) print head at maximum printing speed of 127 mm/sec. (5 inches/sec.) or
11.8 dots/mm (300 dpi) (for the B-EV4D-TS14) print head at a max. printing speed of 101.6 mm/sec. (4 inches/sec.)
Safety consciousness
The damper mechanism prevents the top cover from slamming shut.
A variety of options
The following optional devices are available:
･Cutter module ･AC Adapter Cover ･Strip module ･External Media Hanger
1. Unpack the printer.
2. Check for damage or scratches on the printer. However, please note
that TOSHIBA TEC shall have no liability for any damage of any kind sustained during transportation of the product.
3. Keep the cartons and pads for future transportation of the printer.
When unpacking the printer, please check that the following accessories are supplied with the printer.
CD-ROM (1 copy) Power Adapter (1 pc.)
Supply Loading Instructions Safety Precautions
1.1 Introduction
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1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33088
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1.5 Appearance

1.5.1 Dimensions

1.5.2 Front View

1.5.3 Rear View

1.5 Appearance
The names of the parts or units introduced in this section are used in the following chapters.
198 (7.8)
258
10.2
173 (6.8)
Dimensions in mm (inches)
FEED Button
Media Outle
STATUS Lamp
Media View Window
Top Cover Release Button
SD Card Slot
Fanfold paper slot
Ethernet interface
USB Interface
Connecto
Parallel Interface
Connector (Centronics)
Power Switch
Power Jack
Serial Interface Connector (RS-232C)
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1.5.4 Interior

Do not touch the print head or around it just after printing. You may get burned as the
rint head becomes very hot
during printing.
WARNING!
Media Holde
Media Holder Lock Switch
Cover Open Senso
Media Guide
Platen
Print Head
Top Cove
Feed Gap Sensor (Receiver)
Media Guide Adjustment Dial
Black Mark Sensor
Feed Gap Sensor (Transmitter)
1.5 Appearance
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2. PRINTER SETUP ENGLISH VERSION EO1-33088

2. PRINTER SETUP

2.1 Precautions

Avoid using the printer in the locations where it is subjected to intense light (e.g. direct sunlight, desk light). Such light may affect the sensors of the printer, causing malfunctions.
CAUTION!
This section outlines the steps necessary to setup your printer prior to its operation. The section includes precautions, connecting cables, assembling accessories, loading media, and performing a test print.
To insure the best operating environment, and to assure the safety of the operator and the equipment, please observe the following precautions.
• Operate the printer on a stable, level, operating surface in a location
• Keep your work environment static free. Static discharges can cause
• Make sure that the printer is connected to a clean source of AC Power
• Ensure that the printer is connected only to AC mains that has a
• Do not operate the printer with the cover open. Be careful not to
2.1 Precautions
free from excessive humidity, high temperature, dust, vibration or direct sunlight.
damage to delicate internal components.
and that no other high voltage devices that may cause line noise interference are connected to the same mains.
proper ground (earth) connection.
allow fingers or articles of clothing to get caught into any of the moving parts of the printer.
• Make sure to turn off the printer power and to remove the power
adapter connector from the printer whenever working on the inside of the printer or when cleaning the printer.
• For best results, and longer printer life, use only TOSHIBA TEC
recommended media. (Refer to the Supply Manual.)
• Store the media in accordance with the specifications.
• This printer mechanism contains high voltage components; therefore
you should never remove any of the covers of the machine as you may receive an electrical shock. Additionally, the printer contains many delicate components that may be damaged if accessed by unauthorized personnel.
• Clean the outside of the printer with a clean dry cloth or a clean cloth
slightly dampened with a mild detergent solution.
• Use caution when cleaning the thermal print head as it may become
very hot while printing. Wait until it has had time to cool before cleaning. Use only the TOSHIBA TEC recommended print head cleaner to clean the print head.
• Do not turn off the printer power or remove the power plug while the
printer is printing or while the Indictor Lamp is flashing.
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2.2 Procedure before
Operation
1. To communicate directly with a host computer, an RS-232C, Centronics, Ethernet, or USB cable is required.
(1) RS-232C cable: 9 pins
(2) Centronics cable: 36 pins (3) Ethernet cable: 10/100 Base (4) USB cable: V2.0 (Full
2. Use of a Windows Driver will allow issuing media on the printer from a Windows application.
The printer can also be
controlled with its own programming commands. For details, please contact your TOSHIBA TEC representative.
NOTE:
(do not use a null modem cable)
Speed)

2.3 Turning the Printer ON/OFF

2.3.1 Turning ON the Printer

Use the power switch to turn the printer on/off. Plugging or unplugging the
ower cord to turn the
rinter on/off may cause fire, an electric shock, or damage to the printer.
CAUTION!

2.2 Procedure before Operation

This section describes the outline of the printer setup.
1. Unpack the accessories and printer from the box.
2. Refer to Safety Precautions in this manual and set up the printer at a
proper location.
3. Make sure that the Power Switch is off. (Refer to Section 2.3.)
4. Connect the printer to a host computer with an RS-232C, Centronics
interface, Ethernet cable or USB cable. (Refer to Section 2.4.)
5. Connect the Power Adapter to the printer, and then plug the Power
Cord into a properly grounded power outlet. (Refer to Section 2.5)
6. Load the media. (Refer to Section 2.7.)
7. Adjust the position of the Feed Gap Sensor or Black Mark Sensor to
match the media being used. (Refer to Section 2.7.)
8. Turn the Power ON. (Refer to Section 2.3.)
9. Install the Printer Drivers in the host computer. (Refer to the Printer
Driver in the CD-ROM.)
When the printer is connected to a host computer it is good practice to turn the printer ON before turning on the host computer and to turn OFF the host computer before turning off the printer.
1. To turn ON the printer power, press the power switch as shown in the
picture below. Note that ( | ) is the power ON side of the switch.
Power Switch
NOTE:
f the Status Lamp is illuminated in red, go to Section 4.1, Troubleshooting Guide.
2. Check that the Indicator Lamp flashes slowly in orange for 5 seconds,
then stays illuminated in green.
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2. PRINTER SETUP ENGLISH VERSION EO1-33088

2.3.2 Turning OFF the Printer

1. Do not turn off the printer power while the media is being printed as this may cause a paper jam or damage to the printer.
2. Do not turn off the printer power while the Green Indicator Lamp is flashing as this may cause damage to the data being downloaded.
CAUTION!
2.4 Connecting the Cables to the Printer
1. Before turning off the printer power switch verify that the Indicator Lamp is illuminated in green, not flashing.
2. To turn OFF the printer power press the power switch as shown in the
diagram below. Note that ( { ) is the power OFF side of the switch.
Power Switch
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2.4 Connecting the Cables to the Printer

Be sure to connect the serial or parallel cable while the
rinter and the host computer are power-off states. Failure to do this may cause electric shock, short-circuit, or breakdown of the printer.
or the specifications of the
serial interface cable, refer to
PPENDIX 2, INTERFACE.
CAUTION!
NOTE:
2.4 Connecting the Cables to the Printer
The following paragraphs outline how to connect the cables from the printer to your host computer, and will also show how to make cable connections to other devices. Depending on the application software you use to print labels, there are four possibilities for connecting the printer to your host computer. These are:
• A serial cable connection between the printer’s RS-232C serial
connector and one of your host computer’s COM ports.
• A parallel cable connection between the printer’s standard parallel
connector and your host computer’s parallel port (LPT).
• An Ethernet cable connection between the printer’s Ethernet
interface connector and one of your host computer’s Ethernet port.
NOTE:
▪ Use an Ethernet cable conforming to the standard.
10BASE-T: Category 3 or greater 100BASE-TX: Category 5 or greater Cable length: Up to 100 m segment length
▪ Depending on the operating environment, a communication
error may occur. In that case, you may need to use a shielded cable (STP) or device matching.
• A USB cable connection between the printer’s USB interface
connector and one of your host computer’s USB port.
NOTE:
▪ When disconnecting the USB cable from the host computer,
follow the “Safely remove hardware” message shown on the host.
▪ Use a USB cable confirming to V1.1 or greater and with a
Type B connecter provided on either end.
The diagram below shows all the possible cable connections to the current version of the printer.
c
d
e
f
g
c Ethernet Interface d USB Interface e Parallel Interface (Centronics)
f Serial Interface (RS-232C) g Power Jack
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2.5 Connecting the Power Adapter and the Power Cord

1. Since the power cord is not enclosed in this printer, please purchase a proper one after referring to page 1-2.
2. The EA10953 AC adapter should be exclusively used for the B-EV4D Series printer. The B-EV4D Series printer must be powered by the EA10953 AC adapter.
NOTES:
2.5 Connecting the Power Adapter and the Power Cord
1. Make sure that the printer power switch is in the OFF (O) position.
2. Insert the Power Cord into the inlet of the Power Adapter.
Power Cord
Power Adapter
3. Insert the Power Adapter connector into the Power Jack on the rear of
the printer.
Power Jack
Power Adapte
Connecto
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2.6 Opening/Closing the Top Cover

WARNING
To avoid injury, be careful not to trap your fingers while opening or closing the cover.
CAUTION!
1. Be careful not to touch the Print Head Element when opening the Top Cover. Failure to do this may cause missing dots by static electricity or other print quality problems.
2. Do not cover the Cover Open Sensor with your finger, hand, etc. Doing so may cause the sensor to wrongly detect a cover close state.
NOTE:
e sure to close the Top Cover completely. Failure to do this may affect the print quality.
2.6 Opening/Closing the Top Cover
When opening or closing the Top Cover, please be sure to follow the instructions below.
To open the Top Cover:
1. Press down the Top Cover Release Button to unlock the Top Cover,
then fully open the Top Cover.
Top Cover
Top Cover Release Button
As the Top Cover is held by the damper, it does not close under its own weight.
To close the Top Cover:
1. Press down the portions of the Top Cover indicated by the arrows
until they click into position.
Top Cover
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2.7 Loading the Media
1. Do not touch any moving
parts. To reduce the risk of fingers, jewellery, clothing, etc. being drawn into the moving parts, be sure to load the media once the printer has stopped moving completely.
2. To avoid injury, be careful
not to trap your fingers while opening or closing the Top Cover.
Be careful not to touch the Print Head Element when opening the Top Cover. Failure to do this may cause missing dots by static electricity or other print quality
roblems.
WARNING!
CAUTION!
2.7 Loading the Media
This section describes how to load a media in the printer. This printer accepts label rolls, tag rolls, and fanfold paper stocks. Please use TOSHIBA TEC approved media.
NOTES:
1. Please perform a media sensor calibration whenever you change the media type.
2. The size of the media which can be loaded inside the printer is as follows:
Outer roll diameter: Max. 127mm (5”) Inner core diameter: 25.4 (1”) mm or 38.1 mm (1.5”)
When the outer roll diameter exceeds 127 mm or the inner core
diameter exceeds 38.1 mm, an optional External Media Roll Hanger is required. For details, refer to the Installation Guide for the External Media Roll Hanger.
3. Some media rolls are wound inside and the others are wound outside. (See the diagram below.) Both types of media roll should be loaded so that the print side faces up.
Outside wound Inside wound
1. Press down the Top Cover Release Button to unlock the Top Cover,
then fully open the Top Cover.
Top Cove
Top Cover Release Button
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2.7 Loading the Media (Cont.)
NOTE: Media path
Feed Gap Senso
Platen
Black mark sensor
1. Refer to the Supply Path Label attached inside of the Top Cover.
2. Make sure that the print side faces up.
3. Cut the leading edge of the media straight with scissors.
o not forcibly move the Media
Guides by hand, as doing so may break the Media Guides.
NOTES:
NOTE:
2.7 Loading the Media
2. Slide the Media Holder Lock Switch to the Unlock (▲) side to release the Media Holders.
Media Holder Lock Switch
3. Open the Media Holders.
Media Holder
Media Holder
4. Place a media roll between the Media Holders so that the media is fed
with the print side facing up. Fit the projection of the Media Holders into the core. Make sure that the projection of the both Media Holders is engaged with the core firmly.
Media Holde
5. Turn the Media Guide Adjustment Dial in the arrow indicating
direction to move the Media Guides outward.
Media
Media Holder
Media Guide Adjustment Dial
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2.7 Loading the Media (Cont.)
1. The sensor type used in the last print job has been selected. To change the sensor type, refer to
Section 2.9.1 Media Sensor Calibration.
2. The Feed Gap Sensor is positioned 6.35 mm right from the media centre.
3. The Black Mark Sensor is movable in a range of media width.
Black Mark Sensor is movable
in the full range.
NOTES:
Feed Gap Sensor
6.35mm
2.7 Loading the Media
6. Adjust the media sensor position and select a sensor type to be used. . (Refer to Section 2.9.1)
This printer is provided with a Black Mark Sensor which detects black marks printed on the reverse side of the media, and a Feed Gap Sensor which detects inter-label gaps. As the Feed Gap Sensor position is fixed, it is not necessary to move it. When using the Black Mark Sensor, align it with the center of a black mark. Failure to do this disables the detection of black marks, resulting in an error.
Black Mark Sensor
7. Pass the media between the Media Guides, and turn the Media Guide
Adjustment Dial in the arrow indicating direction to adjust the Media Guides to the media width.
Media Guide
Media Guide Adjustment Dial
NOTE:
e careful the Media Guides do not squeeze the media. Doing so bends the media, causing a
aper jam or feed failure.
8. Push the Media Holders against the media roll to firmly hold it, then
slide the Media Holder Lock Switch to the Lock (▼) side.
Media Holder Lock Switch
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2.7 Loading the Media (Cont.)
2.7 Loading the Media
9. Close the Top Cover gently and push down the arrow-indicating portions until they click.
10. Press the [FEED] button to check for a proper media feed.
FEED Button
CAUTION!
To separate the printed media from the media roll in batch mode, be sure to tear off the media at the Media Outlet or cut the media past the Strip Plate. If you tear off the media at the Print Head by mistake, be sure to feed one label (10 mm or more) with the FEED Button
rior to a next issue. Failure
to do this may cause a paper
am.
There are three issue modes available for this printer.
Batch mode:
In the batch mode, the media is continuously printed and fed until the number of media specified in the issue command has been printed.
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2.7 Loading the Media (Cont.)
1. When issuing labels without
removing them from the backing paper, it is not necessary to pass the media through the Strip Block.
2. When the media is correctly set,
the backing paper is supposed to be pinched by the Platen and the Strip Feed Roller as shown below.
Strip Plate
Label
Strip Feed Roller
Backing Paper
3. If the peel-off issue is performed
under intense light, the strip sensor may not correctly detect the presence of a printed label on the
trip shaft. In this case, reduce the intensity of the light or fit the Shade Plate to the Strip Block as shown in the figure.
NOTES:
Platen
Shade Plate
2.7 Loading the Media
Strip mode (Option):
When issued in the strip mode, labels are automatically removed from the backing paper each time a label is printed.
• How to set the media
When issuing labels in the strip mode, set the label in the following procedure:
1. Load the media as described on the previous pages.
Open the Strip Block by pulling it out.
2.
Strip Block
3. Remove enough labels from the leading edge of the media to leave 20
cm of backing paper free, and insert the top edge of the backing paper into the media slot in the Strip Block.
4. Close the Strip Block and Top Cover.
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2.7 Loading the Media (Cont.)
HAZARDOUS MOVING PARTS KEEP FINGERS AND OTHER BODY PARTS AWAY
The cutter is sharp, so care must be taken not to injure yourself when handling the cutter.
1. Be sure to cut the backing paper of the label. Cutting labels will cause the glue to stick to the cutter which may affect the cutter quality and shorten the cutter life.
2. Use of tag paper of which thickness exceeds the specified value may affect the cutter life.
When placing fanfold pape
tock on the rear of the printer, the following care should be taken.
1. Face the print surface up.
2. The fanfold paper stock is
parallel to and level with the fanfold paper slot.
3. Interface cables do no
interfere with the feed o fanfold paper.
WARNING!
CAUTION!
NOTE:
2.7 Loading the Media
Cut mode (Option):
When the Cutter is installed, the media is automatically cut. After loading the media as described on the previous pages, insert the leading edge of the media through the Media Outlet of the Cutter Cover.
Cutter Cover
Media Outlet
How to Load Fanfold Paper Stock
1. Place the fanfold paper stock on the rear of the printer, and insert the
leading edge of the paper into the Fanfold Paper Slot.
Fanfold Paper Stock
Fanfold Paper Slot
2.
Refer to the previous pages to feed the fanfold paper through the
printer until it extends past the media outlet
.
E2-12
2. PRINTER SETUP ENGLISH VERSION EO1-33088
2.7 Loading the Media (Cont.)
2.7 Loading the Media
When a media roll has an outside diameter exceeding 127 mm (5”) and the inner core diameter of 76.2 mm (3”), the optional External Media Roll Hanger is required.
1. Fit the protrusions on the bottom of the printer into the holes in the
External Media Roll Hanger.
External Media Roll Hanger (Option)
2. Insert the Media Shaft into the core of the media roll.
3. Place it into the cuts of the External Media Roll Hanger.
4. Pull the media forward and insert the leading edge into the Fanfold
Paper Slot.
Media Shaft (Option)
Fanfold Paper Slot
5. Refer to the previous pages to complete the media loading.
6. Close the Top Cover.
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2. PRINTER SETUP ENGLISH VERSION EO1-33088
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2.8 Media Sensor Calibration, Self Print Test, and Dump Mode Utilities

2.8.1 Media Sensor
Calibration
The sensor type used in the last prin
ob has been selected. The factory default is the Feed Gap Sensor.
NOTE:
2.8 Media Sensor Calibration, Self Print Test, and Dump Mode Utilities
This utility is used to calibrate the sensitivity of the Feed Gap/Black Mark Sensor. It is necessary to set the media sensors after the media is changed to different type.
1. First, select the sensor to calibrate in the following procedure.
Turn on the printer power.
Open the Top Cover.
When the Indicator Lamp is unlit, hold down the [FEED] Button for 5 sec. or more, and release when the lamp lights up in green.
The Indicator Lamp repeatedly lights up in different colours at approx. 1.5 sec. interval. When the lamp lights up in the colour representing the target sensor type, press the [FEED] Button.
The Indicator Lamp lights up in green.
bout 3 seconds.
The Indicator Lamp lights up in orange.
bout 3 seconds.
The Indicator Lamp lights up in red.
bout 3 seconds.
[FEED] Button
[FEED]
Button
[FEED] Button
The Indicator Lamp is unlit. (Reflective (Black Mark) Sensor is selected.)
The Indicator Lamp is unlit. (“No sensor” is selected.)
The Indicator Lamp is unlit. (Transmissive (Feed Gap) Sensor is selected
.)
2. Turn off the printer, load the media properly, and close the Top Cover.
Note: Do not place pre-printed area above the media sensor, as doing so disables a correct sensor calibration.
3. To calibrate the Black Mark Sensor, align the sensor position with the
black marks on the media. (Refer to Section 2.7.)
4. Press the [FEED] Button while turning on the printer. The Indicator Lamp will light up in the following order:
Green (Flashing) → Red (Flashing) → Orange (Flashing) →
Orange → RED → Green
5. Release the [FEED] button when the indicator lamp lights up in red.
The printer automatically feeds the media to perform a sensor calibration. Note: If you failed to release the [FEED] button at the right timing, retry from Step 4.
6. To start the Online operation, turn the printer off, then on again.
E2-14
2. PRINTER SETUP ENGLISH VERSION EO1-33088
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2.8.2 Self Print Test and Dump Mode

The following commands should not affect the test print issue.
, AX, XS, Z2;1, Z2;2 (without
Y)
NOTE:
2.8 Media Sensor Calibration, Self Print Test, and Dump Mode Utilities
1. Turn off the printer power and install a media roll on the printer.
2.
Press the [FEED] Button while turning on the printer. The Indicator
Lamp will light up in the following order:
Green (Flashing) → Red (Flashing) → Orange (Flashing) →
Orange → RED → Green
3. Release the [FEED] Button when the Indicator Lamp lights up in
green.
4. The printer automatically performs a self print test, and then enters the
Dump Mode.
5. To start the Online operation, turn the printer off, then on again.
Print test label sample
PRINTER INFO. PROGRAM VERSION VX.XX XXXX TONE ADJUST +XX FEED ADJUST +XX.Xmm CUT POSITION ADJUST +XX.Xmm BACKFEED ADJUST +XX.Xmm PARAMETER [ PC-850 ] [ 0 ]
[ 9600 ] [ 8 ] [ 1 ] [ NONE ] [ 2 ]
[ ON ] [ AUTO ] [ FEED ] [ B0 ] X-COORDINATE ADJUST +XX.Xmm SENSOR SELECTION TRANSMISSIVE SENSOR ADJ. VALUE TRANSMISSIVE [XX] REFLECTIVE [XX] PRINT SPEED 5 IPS FLASH ROM 4 MB SDRAM 8 MB USER MEMORY [ X KB][ 0 KB] TTF AREA [ 0 KB][ 0 KB] EXT CHAR AREA [ 0 KB][ 0 KB] BASIC AREA [ 0 KB][ 0 KB] PC SAVE AREA [ X KB][ 0 KB] INFORMATION TOTAL FEED 0.00 km TOTAL PRINT 0.00 km TOTAL CUT 0 IP ADDRESS 192.168.10.20 SUBNET MASK 255.255.255.0 GATEWAY 0.0.0.0 MAC ADDRESS XX-XX-XX-XX-XX DHCP Disabled DHCP CLIENT ID FFFFFFFFFFFFFFFFFFFF FFFFFFFFFFFF SOCKET COMM. Enabled SOCKET COMM. PORT 08000
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2. PRINTER SETUP ENGLISH VERSION EO1-33088
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2.8.2 Self Print Test and Dump Mode (Cont.)
2.8 Media Sensor Calibration, Self Print Test, and Dump Mode Utilities
The test print contents should be changed by the following commands and parameters:
PROGRAM VERSION: VX.XX XXXX --- Firmware version and checksum TONE ADJUST: +XX ------------------------- Print tone fine adjustment value FEED ADJUST: +XX.Xmm ------------------ Print position fine adjustment value CUT POSITION ADJUST: +XX.Xmm ----- Cut position fine adjustment value BACKFEED ADJUST: +XX.Xmm ---------- Back feed amount fine adjustment value PARAMETER: [PC-850][0] ----------------- Character code selection and Font “0”
selection
[9600][8][1][NONE][2]--- Baud rate, Data length, Stop bit length,
Parity, and Transmission control of RS­232C
[ON][AUTO][FEED][B0]----- Forward feed wait function, Control code,
Feed key function, and Euro code X-COORDINTE ADJUST: +XX.Xmm ----- X-coordinate fine adjustment value SENSOR SELECTION: TRANSMISSIVE - Sensor selection and sensitivity SENSOR ADJ. VALUE:
TRANSMISSIVE[XX] REFLECTIVE[XX] -- Sensor setting value
PRINT SPEED: 5IPS --------------------------- Print Speed FLASH ROM:4MB----------------------------- Flash ROM Capacity SDRAM: 8MB----------------------------------- SDRAM Capacity USER MEMORY: [X KB][0 KB] ------------ User Memory Capacity TTF AREA: [XXXKB][XXXKB]------------ True type font storage area, Main PC board
and optional memory card EXT CHAR AREA: [XXXKB][XXXKB] -- Writable character storage area, Main PC
board and optional memory card BASIC AREA: [XXXKB][XXXKB] -------- BASIC file storage area, Main PC board and
optional memory card PC SAVE AREA: [XXXKB][XXXKB] ----- PC save storage area, Main PC board and
optional memory card INFORMATION: ------------------------------- Printed only when some information is
stored in the flash ROM TOTAL FEED----------------------------------- Total feed distance TOTAL PRINT: 0.00 km ---------------------- Total Print distance TOTAL CUT: 0 --------------------------------- Total Cut Count IP ADDRESS: 192.168.10.20 ----------------- SUBNET MASK: 255.255.255.0 ------------- GATEWAY: 0.0.0.0 ---------------------------- MAC ADDRESS: XX-XX-XX-XX-XX ---- DHCP: Disabled--------------------------------- DHCP CLIENT ID:
FFFFFFFFFFFFFFFFFFFF FFFFFFFFFFFF ----
SOCKET COMM.: Enabled------------------- SOCKET COMM. PORT: 08000-------------
etwork setting values
E2-16
2. PRINTER SETUP ENGLISH VERSION EO1-33088

2.9 How to Use an SD Card

1. Turn off the printer before inserting or removing an SD card. Failure to do this may destroy the data in the SD card.
2. Do not turn off the printer during access to the SD card, as doing so may destroy the data in the SD card.
3. For handling of the SD card, refer to the instruction supplied with the SD card.
CAUTION!
2.9 How to Use an SD Card
This printer enables you to save print formats, writable characters, True Type fonts, etc. in commercially available SD cards. For available SD card types, please ask the nearest TOSHIBA TEC representative. For how to save data in an SD card, please refer to the External Equipment Interface Specification stored in the CD-ROM.
Inserting an SD Card
1. Turn off the printer and open the SD card slot cover.
2. Hold an SD card with the print surface facing up, and insert it into the
SD card slot until it clicks.
SD Card Slot Cover
SD Card
3. Close the SD card slot cover.
Removing an SD Card
1. Confirm no access is made to the SD card, and turn off the printer.
2. Open the SD card slot cover.
3. Push the SD card. The SD card pops up.
4. Remove it from the slot, and close the SD card slot cover.
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3. MAINTENANCE ENGLISH VERSION EO1-33088
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3. MAINTENANCE

1. Be sure to turn OFF the
2. To avoid injury, be careful
3. Be careful when handling
4. Do not pour water directly

3.1 Cleaning

3.1.1 Print Head

1. Do not allow any hard objects to touch the print head or platen, as this may cause damage to them.
2. Do not use any volatile solvents including thinner and benzene, as this may cause discoloration of the cover, print failure, or breakdown of the printer.
3. Do not touch the print head element with bare hands, as static may damage the print head.
lease purchase the Print Head Cleaner from the authorised TOSHIBA TEC service representative.
WARNING!
power before performing maintenance. Failure to do this may cause an electric shock.
not to trap your fingers while opening or closing the cover.
the print head as it becomes very hot immediately after printing. Allow it to cool before performing any maintenance.
onto the printer.
CAUTION!
NOTE:
3.1 Cleaning
This chapter describes how to perform routine maintenance. To ensure the continuous high quality operation of your printer, you should perform a regular maintenance routine. For high throughput it should be done on a daily basis. For low throughput it should be done on a weekly basis.
To maintain the printer performance and print quality, please clean the printer regularly, or whenever the media is replaced.
1. Turn the power off.
2. Open the Top Cover.
3. Clean the Print Head Element with a Print Head Cleaner, cotton swab
or soft cloth slightly moistened with ethyl alcohol.
Print Head Element (Positioned at the print head edge)
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3. MAINTENANCE ENGLISH VERSION EO1-33088
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3.1.2 Platen/Sensors

Cover Open Sensor

3.1.3 Cover

Do not use any volatile solvents including thinner and benzene, as this may cause discoloration or distortion of the cover.

3.1.4 Media Housing

CAUTION!
3.1 Cleaning
1. Wipe the Platen with a soft cloth moistened with absolute ethyl
alcohol.
2. Remove dust or paper particles from wipe the Black Mark Sensor,
Feed Gap Sensor, and Cover Open Sensor with a dry soft cloth.
Feed Gap Sensor
Platen
Wipe the Cover with a dry soft cloth. Wipe off dirt with a soft cloth slightly moistened with mild detergent solution.
Wipe the media housing with a dry soft cloth. Wipe off dirt with a soft cloth slightly moistened with mild detergent solution.
Black Mark Senso
E3- 2
3. MAINTENANCE ENGLISH VERSION EO1-33088
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3.1.5 Strip Sensor/Strip Roller (Option)

3.2 Care/Handling of the
Media
CAUTION!
Be sure to carefully review and understand the Supply Manual. Use only media which meets specified requirements. Use of non­specified media may shorten the head life and result in
roblems with bar code readability or print quality. All media should be handled with care to avoid any damage to the media or printer. Read the guideline in this section carefully.

3.2 Care/Handling of the Media

1. Wipe the Strip Roller with a soft cloth moistened with absolute ethyl alcohol.
2. Remove dust or paper particles from the Strip Sensor with a dry soft cloth.
Strip Sensor
Strip Roller
• Do not store media for longer than the manufacturer’s recommended shelf life
• Store media rolls on the flat end. Do not store them on the curved sides as this might flatten that side causing erratic media advance and poor print quality.
• Store the media in plastic bags and always reseal after opening. Unprotected media can get dirty and the extra abrasion from the dust and dirt particles will shorten the print head life.
• Store the media in a cool, dry place. Avoid areas where they would be exposed to direct sunlight, high temperature, high humidity, dust or gas.
• The thermal paper used for direct thermal printing must not have specifications which exceed Na ppm.
• Some ink used on pre-printed media may contain ingredients which shorten the print head’s product life. Do not use labels pre-printed with ink which contain hard substances such as carbonic calcium (CaCO
For further information, please contact your local distributor or your media manufacturer.
) and kaolin (Al2O3, 2SiO2, 2H2O).
3
+
800 ppm, K+ 250 ppm and Cl- 500
E3- 3
4. TROUBLESHOOTING ENGLISH VERSION EO1-33088
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4.1 Troubleshooting Guide

4. TROUBLESHOOTING

If a problem cannot be solved by taking actions described in this chapter, do not attempt to repair the
rinter. Turn off and unplug the printer. Then contact an authorised TOSHIBA TEC service
representative for assistance.
4.1 Troubleshooting Guide
Symptom Cause Solutions
The power lamp of the Power Adapter does not light up though the power cord is plugged in an AC outlet.
The Indicator Lamp does not light up in green when the power switch is turned on though the power lamp of the Power Adapter is lit. Media is not issued.
Nothing is printed.
Poor print
Missing dots
The power cord is not connected to the Power Adapter.
There is a power failure or the power is not being supplied to the AC outlet.
The fuse of the building has blown or the circuit breaker has tripped. The Power Adapter Connector is disconnected from the Power Jack.
The media is not loaded properly. The interface cable is not connected properly.
The media sensor is dirty. Clean the media sensor.
The media is not loaded properly.
Print data is not sent from the host computer. TOSHIBA TEC approved media is not used.
The print head is dirty. The print head is dirty.
The print head elements are partly broken.
WARNING!
Disconnect the power cord from the AC outlet, connect the power cord to the Power Adapter, then connect it to the AC outlet. （⇒ Section 2.5） Test the AC outlet with a power cord from another electric appliance. If power is not being supplied, consult an electrician or your Electricity supplier. Check the fuse or circuit breaker.
Disconnect the power cord from the AC outlet, insert the Power Adapter Connector into the Power Jack, then connect the power cord to the AC outlet. （⇒ Section 2.5）
Reload the media properly. （⇒ Section 2.7）
Connect the interface cable again.
（⇒ Section 2.4）
（⇒ Section 3.1.2）
Reload the media properly. （⇒ Section 2.7） Send print data.
Replace the media with TOSHIBA TEC approved one.
Clean the print head. （⇒ Section 3.1.1） Clean the print head.
（⇒ Section 3.1.1） When the missing dots affect printouts, turn off the printer and contact the nearest TOSHIBA TEC representative to ask for replacement of the print head.
E4- 1
4. TROUBLESHOOTING ENGLISH VERSION EO1-33088

4.2 Status Lamp

Symptom Cause Solutions
Labels are not separated from the backing paper smoothly. (When the optional strip unit is
TOSHIBA TEC approved media is not used. Label loading method is incorrect.
Replace the media with TOSHIBA TEC approved one. Load the label properly. (⇒ Section 2.7)
fitted.) Peel-off issue cannot be performed. (When the optional strip unit is fitted.)
Media cannot be cut cleanly. (When the optional cutter unit is
The strip sensor does not work due to intense ambient light.
The cuter blade has reached the end of its useful life.
Fit the Shade Plate supplied with the strip unit.（⇒ Section 2.7）
Turn off the printer and contact the nearest TOSHIBA TEC representative to ask for replacement of the cutter unit.
fitted.)
4.2 Status Lamp
Color Status Cause Solutions
Green Lights up Stand-by Normal Green Flashing fast Communicating with a host Normal Green Flashing
slowly
Green/Red Flashing
slowly
Red Lights up A communication error
Red Flashing fast A paper jam occurred. Remove the jammed media, reload the
Red Flashing at
medium speed
Red Flashing
slowly
Orange Flashing fast A paper jam occurred din the
None Unlit The top cover is open. Close the top cover completely
Printing is temporarily
stopped (paused.) The print head temperature exceeded the upper limit.
Press the [FEED] Button. Printing is resumed. Stop printing and allow the print head to cool until the indicator lamp lights up in green. If the indicator lamp does not light up in green or this problem occurs frequently, contact the nearest TOSHIBA TEC representative.
Turn off the power switch and back to on. occurred. (Only when the RS-232C is used.)
Or press the [FEED] Button. If this problem
frequently occurs, turn off the printer and
contact the nearest TOSHIBA TEC
representative.
media, and press the [FEED] Button.
（⇒ Section 4.3） The media is ended. Load a new media roll and press the [FEED]
Button. （⇒ Section 2.7） An issue or feed was attempted with the top cover
Close the top cover completely, and press the
[FEED] button. Printing is resumed. opened.
Remove the jammed media, reload the cutter unit. (Only when the cutter unit is fitted.)
media, and press the [FEED] Button.
(⇒ Section 4.3）
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4. TROUBLESHOOTING ENGLISH VERSION EO1-33088

4.3 Removing Jammed Media

Flashing speed of the LED
Status Flashing interval
Flashing slowly 1 sec. Flashing at medium speed 0.5 sec. Flashing fast 0.2 sec.
4.3 Removing Jammed Media
This section describes in detail how to remove jammed media from the printer.
CAUTION!
Do not use any tool that may damage the print head.
1. Turn the power off.
2. Open the Top Cover and remove the media roll.
3. Remove the jammed media from the printer. DO NOT USE any sharp implements or tools as these could
damage the printer.
4. Clean the Print Head and Platen, then remove any further dust or foreign substances.
5. Load the media again, and close the Top Cover.
E4- 3
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33088
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A1.1 Printer

APPENDIX 1 SPECIFICATIONS

Appendix 1 describes the printer specifications and supplies for use on the B-EV4D printer.
A1.1 Printer
The following are the printer specifications.
Item B-EV4D-GS14-QM-R
Supply voltage Power consumption During a print job During standby Power supply Operating temperature range Storage temperature range Relative humidity Humidity for storage Ventilation for storage Resolution Printing method Issue mode Printing speed In the batch/cut mode
In the strip mode Available media width (including backing paper) Effective print width (max.) Dimension (W × D × H) Weight Available bar code types
Available two-dimensional code Available bar code font
Rotations Standard interface
OTES:
• Data Matrix
• PDF417
• QR Code is a trademark of DENSO CORPORATION.
• Maxi Code is a trademark of United Parcel Service of America, Inc., U.S.
• Please use TOSHIBA TEC recommended SD cards. The SD Cards are available from your nearest TOSHIBA TEC
representative or TOSHIBA TEC Head Quarters.
TM
is a trademark of International Data Matrix Inc., U.S.
TM
is a trademark of Symbol Technologies Inc., US.
AC100 to 240V, 50/60 Hz
100 to 120V: 2.93 A, 70.3 W max., 200 to 240V: 2.91 A, 69.8 W max. 100 to 120V: 0.91 A, 2.18 W max., 200 to 240V: 0.91 A, 2.17 W max. 100 to 240V universal switching power supply 5°C to 40°C (41°F to 104°F)
-40°C to 60°C(-40°F to 140°F) 25% to 85% RH (no condensation) 10% to 90% RH (no condensation) Free air environment 203 dpi (8 dots/mm) Direct thermal Batch, Strip (option), Cut (option)
50.8 mm/sec. (2”/sec.), 76.2 mm/sec. (3”/sec.), 101.6 mm/sec. (4”/sec.), 127 mm/sec. (5”/sec.)
50.8 mm/sec. (2”/sec.), 76.2 mm/sec. (3”/sec.)
25.4 mm (1.0”) to 112 mm (4.4”)
108.0 mm (4.25”)
198.0 mm × 258.0 mm × 169.5 mm (7.8” × 10.2” × 6.7”)
2.3 kg (5.07 lb) (Excluding media) EAN8/13, EAN8/13 add on 2&5, UPC-A, UPC-E, UPC-A add on 2&5, CODE39, CODE93, CODE128, EAN128, NW7, MSI, Industrial 2 of 5, ITF, RM4SCC, KIX-Code, POSTNET, PLESSEY, GS1 DataBar Data matrix, PDF417, QR Code, Maxi Code, Micro PDF417 Times Roman (6 sizes), Helvetica (6 sizes), Presentation (1 size), Letter Gothic (1 size), Courier (2 sizes), Prestige Elite (2 sizes), OCR-A (1 type), OCR-B (1 type), Kanji (3 sizes) 0°, 90°, 180°, 270° Serial interface (RS-232C) Parallel interface (Centronics) USB (V2.0) Ethernet interface (10/100 Base) SD Card Slot
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APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33088
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A1.2 Options
Item B-EV4D-TS14-QM-R
Supply voltage Power consumption During a print job During standby Power supply Operating temperature range Storage temperature range Relative humidity Humidity for storage Ventilation for storage Resolution Printing method Issue mode Printing speed In the batch/cut mode
In the strip mode Available media width (including backing paper) Effective print width (max.) Dimension (W × D × H) Weight Available bar code types
Available two-dimensional code Available bar code font
Rotations Standard interface
OTES:
• Data Matrix
• PDF417
• QR Code is a trademark of DENSO CORPORATION.
• Maxi Code is a trademark of United Parcel Service of America, Inc., U.S.
•
Please use TOSHIBA TEC recommended SD cards. The SD Cards are available from your nearest TOSHIBA TEC
representative or TOSHIBA TEC Head Quarters.
TM
is a trademark of International Data Matrix Inc., U.S.
TM
is a trademark of Symbol Technologies Inc., US.
AC100 to 240V, 50/60 Hz
100 to 120V: 2.48 A, 59.5 W max., 200 to 240V: 2.46 A, 59.8 W max. 100 to 120V: 0.91 A, 2.18 W max., 200 to 240V: 0.91 A, 2.18 W max. 100 to 240V universal switching power supply 5°C to 40°C (41°F to 104°F)
-40°C to 60°C(-40°F to 140°F) 25% to 85% RH (no condensation) 10% to 90% RH (no condensation) Free air environment 300 dpi (12 dots/mm) Direct thermal Batch, Strip (option), Cut (option)
50.8 mm/sec. (2”/sec.), 76.2 mm/sec. (3”/sec.), 101.6 mm/sec. (4”/sec.),
50.8 mm/sec. (2”/sec.)
25.4 mm (1.0”) to 112 mm (4.4”)
105.7 mm (4.16”)
198.0 mm × 258.0 mm × 169.5 mm (7.8” × 10.2” × 6.7”)
2.3 kg (5.07 lb) (Excluding media) EAN8/13, EAN8/13 add on 2&5, UPC-A, UPC-E, UPC-A add on 2&5, CODE39, CODE93, CODE128, EAN128, NW7, MSI, Industrial 2 of 5, ITF, RM4SCC, KIX-Code, POSTNET, PLESSEY, GS1 DataBar Data matrix, PDF417, QR Code, Maxi Code, Micro PDF417 Times Roman (6 sizes), Helvetica (6 sizes), Presentation (1 size), Letter Gothic (1 size), Courier (2 sizes), Prestige Elite (2 sizes), OCR-A (1 type), OCR-B (1 type), Kanji (3 sizes) 0°, 90°, 180°, 270° Serial interface (RS-232C) Parallel interface (Centronics) USB (V2.0) Ethernet interface (10/100 Base) SD Card Slot
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APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33088
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APPENDIX 2 INTERFACE

APPENDIX 2 INTERFACE
Interface Cables
To prevent radiation and reception of electrical noise, the interface cables must meet the following
requirements:
• Fully shielded and fitted with metal or metallized connector housings.
• Keep as short as possible.
• Should not be bundled tightly with power cords.
• Should not be tied to power line conduits.
RS-232C Cable description
The serial data cable used to connect the printer to a host computer should be one of the following two
types (9-pin or 25-pin connector):
Connector to the Host Computer
Function 9 pin 25 pin
RXD 2 3
TXD 3 2
DTR 4 20 GND 5 7 DSR 6 6
RTS 7 4
CTS 8 5
Connector to Printer
Pin No. Function
1 +5V 2 TXD 3 RXD 4 RTS 5 GND 6 CTS 7 RTS 8 CTS 9 +5V
OTE:
Use an RS-232C cable with a connector with inch type securing screws.
EA2- 1
GLOSSARIES ENGLISH VERSION EO1-33088

GLOSSARIES

Bar code
A code which represents alphanumeric characters by using a series of black and white stripes in different widths. Bar codes are used in various industrial fields: Manufacturing, Hospitals, Libraries, Retail, Transportation, Warehousing, etc. Reading bar codes is a fast and accurate means of capturing data while keyboard entry tends to be slow and inaccurate.
Batch mode
Issue mode that continuously prints media until the required number has been printed.
Black mark
A mark printed on the media enabling the printer to detect the correct start position of the media, helping to maintain constant print position.
Black mark sensor
A reflective sensor that detects the difference between a black mark and the print area to find the print start position.
Cut mode
Printer mode of operation where an (optional) cutter module is installed to automatically cut media from the supply roll after they are printed. The print command can specify to cut every media or to cut after a set number of media have been printed.
Direct thermal printing
A printing method using no ribbon, but thermal media which reacts to heat. The thermal print head heats the thermal media directly, causing print image to be printed on the media.
DPI
Dots Per Inch A unit used to express print density or resolution.
Feed gap sensor
A transmissive sensor that detects the difference between the gap between labels and the label itself, to find the print start position of the label.
Font
A complete set of alphanumeric characters in one style of type. E.g. Helvetica, Courier, Times
GLOSSARIES
Gap
Distance from the bottom of one label to the top of the next label.
IPS
Inch per second A unit used to express print speed.
Label
A type of media with adhesive backing supplied on a backing paper.
Media
Material on which images are printed by the printer. Label, tag paper, fanfold paper, perforated paper, etc.
Printer driver
A software program that will convert the application program’s printing request into the language that the printer understands.
Print head element
The thermal print head consists of a single line of tiny resistive elements which when current is allowed to flow through them it heats up causing a small dot to be burned onto thermal paper or a small dot of ink to be transferred from a thermal ribbon to ordinary paper.
Printing speed
The speed at which printing occurs. This speed is expressed in units of IPS (inches per second).
Resolution
The degree of detail to which an image can be duplicated. The minimum unit of divided image is called a pixel. As the resolution becomes higher, the number of pixels increases, resulting in a more detailed image.
Strip mode
One of the printer modes of operation where an optional strip module is installed to separate printed labels from the backing paper one by one.
GLOSSARIES ENGLISH VERSION EO1-33088
Supply
Media
Tag
A type of media having no adhesive backing but black marks to indicate the print area. Usually tags are made of cardboard or other durable material.
Thermal print head
A print head using thermal transfer or thermal direct printing method.
GLOSSARIES
EO1-33088C
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