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B-EV4D
User Manual
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Toshiba B-EV4D User Manual

TOSHIBA Barcode Printer
B-EV4D SERIES
Owner’s Manual
Safety Summary ENGLISH VERSION
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Safety Summary

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment.
Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorised TOSHIBA TEC representative for assistance.
Meanings of Each Symbol
This symbol indicates warning items (including cautions). Specific warning contents are drawn inside the
(The symbol on the left indicates a general caution.)
This symbol indicates prohibited actions (prohibited items). Specific prohibited contents are drawn inside or near the
(The symbol on the left indicates “no disassembling”.)
This symbol indicates actions which must be performed. Specific instructions are drawn inside or near the z symbol.
(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)
symbol.
symbol.
Any other than the specified AC voltage is prohibited.
Prohibited
Prohibited
ARNING
Do not use voltages other than the voltage (AC) specified on the rating plate, as this may cause fire or electric shock.
If the machines share the same outlet with any other electrical appliances that consume large amounts of power, the voltage will fluctuate widely each time these appliances operate. Be sure to provide an exclusive outlet for the machine as this may cause fire or electric shock. Do not insert or drop metal, flammable or other foreign objects into the machines through the ventilation slits, as this may cause fire or electric shock.
This indicates that there is the risk of death or serious injury if the machines are improperly handled contrary to this indication.
Prohibited
Prohibited
Prohibited
Do not plug in or unplug the power cord plug with wet hands as this may cause electric shock.
Do not place metal objects or water-filled containers such as flower vases, flower pots or mugs, etc. on top of the machines. If metal objects or spilled liquid enter the machines, this may cause fire or electric shock.
Do not scratch, damage or modify the power cords. Also, do not place heavy objects on, pull on, or excessively bend the cords, as this may cause fire or electrical shock.
Disconnect the plug.
If the machines are dropped or their cabinets damaged, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.
( )
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Disconnect the plug.
Continued use of the machines in an abnormal condition such as when the machines are producing smoke or strange smells may cause fire or electric shock. In these cases, immediately turn off the power switches and disconnect the power cord plugs from the outlet. Then, contact your authorised TOSHIBA TEC representative for assistance.
Safety Summary ENGLISH VERSION
Disconnect the plug.
Connect a grounding wire.
Prohibited
If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.
Ensure that the equipment is properly grounded. Extension cables should also be grounded. Fire or electric shock could occur on improperly grounded equipment.
Do not use a spray cleaner containing flammable gas for cleaning this product, as this may cause a fire.
Disconnect the plug.
No disassembling.
Prohibited
When unplugging the power cords, be sure to hold and pull on the plug portion. Pulling on the cord portion may cut or expose the internal wires and cause fire or electric shock.
Do not remove covers, repair or modify the machine by yourself. You may be injured by high voltage, very hot parts or sharp edges inside the machine.
Care must be taken not to injure yourself with the printer paper cutter.
CAUTION
objects if the machines are improperly handled contrary to this indication.
Precautions
This indicates that there is the risk of personal Injury or damage to
The following precautions will help to ensure that this machine will continue to function correctly.
• Try to avoid locations that have the following adverse conditions: * Temperatures out of the specification * Direct sunlight * High humidity * Shared power source * Excessive vibration * Dust/Gas
• The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NEVER
USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.
• USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.
• DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high temperatures, high humidity, dust,
or gas.
• Ensure the printer is operated on a level surface.
• Any data stored in the memory of the printer could be lost during a printer fault.
• Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains
interference.
• Unplug the machine whenever you are working inside it or cleaning it.
• Keep your work environment static free.
• Do not place heavy objects on top of the machines, as these items may become unbalanced and fall causing injury.
• Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines and may cause fire.
• Do not lean against the machine. It may fall on you and could cause injury.
• Unplug the machine when it is not used for a long period of time.
• Place the machine on a stable and level surface.
Request Regarding Maintenance
• Utilize our maintenance services. After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance once a year to have the
inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.
• Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and
performance of the machines, preventing accidents beforehand.
For details, please consult your authorised TOSHIBA TEC representative for assistance.
• Using insecticides and other chemicals
Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or other parts to deteriorate or cause the paint to peel.
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ENGLISH VERSION EO1-33088
TABLE OF CONTENTS
Page
1. PRODUCT OVERVIEW.......................................................................................................... E1-1
1.1 Introduction.................................................................................................................... E1-1
1.2 Features ........................................................................................................................ E1-1
1.3 Unpacking...................................................................................................................... E1-1
1.4 Accessories .................................................................................................................. E1-1
1.5 Appearance................................................................................................................... E1-3
1.5.1 Dimensions.................................................................................................................E1-3
1.5.2 Front View ..................................................................................................................E1-3
1.5.3 Rear View...................................................................................................................E1-3
1.5.4 Interior ........................................................................................................................E1-4
1.5.5 Button and Indicator Lamp .........................................................................................E1-5
2. PRINTER SETUP................................................................................................................... E2-1
2.1 Precautions.................................................................................................................... E2-1
2.2 Procedure before Operation.......................................................................................... E2-2
2.3 Turning the Printer ON/OFF .......................................................................................... E2-2
2.3.1 Turning ON the Printer ...............................................................................................E2-2
2.3.2 Turning OFF the Printer..............................................................................................E2-3
2.4 Connecting the Cables to the Printer............................................................................. E2-4
2.5 Connecting the Power Adapter and the Power Cord..................................................... E2-5
2.6 Opening/Closing the Top Cover .................................................................................... E2-6
2.7 Loading the Media......................................................................................................... E2-7
2.8 Media Sensor Calibration, Self Print Test, and Dump Mode Utilities........................... E2-14
2.8.1 Media Sensor Calibration........................................................................................ E2-14
2.8.2 Self Print Test and Dump Mode............................................................................... E2-
2.9 How to Use an SD Card.................................................................................................... E2-
15 17
3. MAINTENANCE ..................................................................................................................... E3-1
3.1 Cleaning ........................................................................................................................ E3-1
3.1.1 Print Head ..................................................................................................................E3-1
3.1.2 Platen/Sensors...........................................................................................................E3-2
3.1.3 Cover..........................................................................................................................E3-2
3.1.4 Media Housing............................................................................................................E3-2
3.1.5 Strip Sensor/Strip Roller (Option)...............................................................................E3-3
3.2 Care/Handling of the Media........................................................................................... E3-3
4. TROUBLESHOOTING ........................................................................................................... E4-1
4.1 Troubleshooting Guide.................................................................................................. E4-1
4.2 Status Lamp .................................................................................................................. E4-2
4.2 Removing Jammed Media............................................................................................. E4-3
APPENDIX 1 SPECIFICATIONS ................................................................................................EA1-1
A1.1 Printer..........................................................................................................................EA1-1
A1.2 Options ........................................................................................................................EA1-3
A1.3 Media...........................................................................................................................EA1-3
A1.3.1 Media Type ...........................................................................................................EA1-3
A1.3.2 Detection Area of the Transmissive Sensor..........................................................EA1-4
A1.3.3 Detection Area of the Reflective Sensor ...............................................................EA1-5
A1.3.4 Effective Print Area ............................................................................................... EA1-5
ENGLISH VERSION EO1-33088
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APPENDIX 2 INTERFACE..........................................................................................................EA2-1
GLOSSARIES
WARNING!
For EU only
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user ma
be required to take adequate measures.
CAUTION!
1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.
2. The contents of this manual may be changed without notification.
3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual.
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33088

1. PRODUCT OVERVIEW

1.1 Introduction

1.2 Features

1.3 Unpacking

1.4 Accessories

Thank you for choosing the TOSHIBA B-EV4D series barcode printer. This Owner’s Manual contains valuable information from general set-up to confirming the printer's operation using test prints. You should read it carefully to help you gain maximum performance and life from your printer. This manual should be kept close at hand for everyday reference. Please contact your TOSHIBA TEC representative for further information concerning this manual.
This printer has the following features:
Various kinds of interface
Various kinds of interface are provided as standard:
･Parallel ･Serial ･USB ･Ethernet
Simple mechanism
The simple printer mechanism allows easy operation and maintenance.
Superior hardware
Clear print is realized by 8 dots/mm (203 dpi) (for the B-EV4D-GS14) print head at maximum printing speed of 127 mm/sec. (5 inches/sec.) or
11.8 dots/mm (300 dpi) (for the B-EV4D-TS14) print head at a max. printing speed of 101.6 mm/sec. (4 inches/sec.)
Safety consciousness
The damper mechanism prevents the top cover from slamming shut.
A variety of options
The following optional devices are available:
･Cutter module ･AC Adapter Cover ･Strip module ･External Media Hanger
1. Unpack the printer.
2. Check for damage or scratches on the printer. However, please note
that TOSHIBA TEC shall have no liability for any damage of any kind sustained during transportation of the product.
3. Keep the cartons and pads for future transportation of the printer.
When unpacking the printer, please check that the following accessories are supplied with the printer.
CD-ROM (1 copy) Power Adapter (1 pc.)
Supply Loading Instructions Safety Precautions
1.1 Introduction
E1- 1
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33088
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1.5 Appearance

1.5.1 Dimensions

1.5.2 Front View

1.5.3 Rear View

1.5 Appearance
The names of the parts or units introduced in this section are used in the following chapters.
198 (7.8)
258
10.2
173 (6.8)
Dimensions in mm (inches)
FEED Button
Media Outle
STATUS Lamp
Media View Window
Top Cover Release Button
SD Card Slot
Fanfold paper slot
Ethernet interface
USB Interface
Connecto
Parallel Interface
Connector (Centronics)
Power Switch
Power Jack
Serial Interface Connector (RS-232C)
E1- 3
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33088
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1.5.4 Interior

Do not touch the print head or around it just after printing. You may get burned as the
rint head becomes very hot
during printing.
WARNING!
Media Holde
Media Holder Lock Switch
Cover Open Senso
Media Guide
Platen
Print Head
Top Cove
Feed Gap Sensor (Receiver)
Media Guide Adjustment Dial
Black Mark Sensor
Feed Gap Sensor (Transmitter)
1.5 Appearance
E1- 4
2. PRINTER SETUP ENGLISH VERSION EO1-33088

2. PRINTER SETUP

2.1 Precautions

Avoid using the printer in the locations where it is subjected to intense light (e.g. direct sunlight, desk light). Such light may affect the sensors of the printer, causing malfunctions.
CAUTION!
This section outlines the steps necessary to setup your printer prior to its operation. The section includes precautions, connecting cables, assembling accessories, loading media, and performing a test print.
To insure the best operating environment, and to assure the safety of the operator and the equipment, please observe the following precautions.
• Operate the printer on a stable, level, operating surface in a location
• Keep your work environment static free. Static discharges can cause
• Make sure that the printer is connected to a clean source of AC Power
• Ensure that the printer is connected only to AC mains that has a
• Do not operate the printer with the cover open. Be careful not to
2.1 Precautions
free from excessive humidity, high temperature, dust, vibration or direct sunlight.
damage to delicate internal components.
and that no other high voltage devices that may cause line noise interference are connected to the same mains.
proper ground (earth) connection.
allow fingers or articles of clothing to get caught into any of the moving parts of the printer.
• Make sure to turn off the printer power and to remove the power
adapter connector from the printer whenever working on the inside of the printer or when cleaning the printer.
• For best results, and longer printer life, use only TOSHIBA TEC
recommended media. (Refer to the Supply Manual.)
• Store the media in accordance with the specifications.
• This printer mechanism contains high voltage components; therefore
you should never remove any of the covers of the machine as you may receive an electrical shock. Additionally, the printer contains many delicate components that may be damaged if accessed by unauthorized personnel.
• Clean the outside of the printer with a clean dry cloth or a clean cloth
slightly dampened with a mild detergent solution.
• Use caution when cleaning the thermal print head as it may become
very hot while printing. Wait until it has had time to cool before cleaning. Use only the TOSHIBA TEC recommended print head cleaner to clean the print head.
• Do not turn off the printer power or remove the power plug while the
printer is printing or while the Indictor Lamp is flashing.
E2- 1
2. PRINTER SETUP ENGLISH VERSION EO1-33088
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2.2 Procedure before
Operation
1. To communicate directly with a host computer, an RS-232C, Centronics, Ethernet, or USB cable is required.
(1) RS-232C cable: 9 pins
(2) Centronics cable: 36 pins (3) Ethernet cable: 10/100 Base (4) USB cable: V2.0 (Full
2. Use of a Windows Driver will allow issuing media on the printer from a Windows application.
The printer can also be
controlled with its own programming commands. For details, please contact your TOSHIBA TEC representative.
NOTE:
(do not use a null modem cable)
Speed)

2.3 Turning the Printer ON/OFF

2.3.1 Turning ON the Printer

Use the power switch to turn the printer on/off. Plugging or unplugging the
ower cord to turn the
rinter on/off may cause fire, an electric shock, or damage to the printer.
CAUTION!

2.2 Procedure before Operation

This section describes the outline of the printer setup.
1. Unpack the accessories and printer from the box.
2. Refer to Safety Precautions in this manual and set up the printer at a
proper location.
3. Make sure that the Power Switch is off. (Refer to Section 2.3.)
4. Connect the printer to a host computer with an RS-232C, Centronics
interface, Ethernet cable or USB cable. (Refer to Section 2.4.)
5. Connect the Power Adapter to the printer, and then plug the Power
Cord into a properly grounded power outlet. (Refer to Section 2.5)
6. Load the media. (Refer to Section 2.7.)
7. Adjust the position of the Feed Gap Sensor or Black Mark Sensor to
match the media being used. (Refer to Section 2.7.)
8. Turn the Power ON. (Refer to Section 2.3.)
9. Install the Printer Drivers in the host computer. (Refer to the Printer
Driver in the CD-ROM.)
When the printer is connected to a host computer it is good practice to turn the printer ON before turning on the host computer and to turn OFF the host computer before turning off the printer.
1. To turn ON the printer power, press the power switch as shown in the
picture below. Note that ( | ) is the power ON side of the switch.
Power Switch
NOTE:
f the Status Lamp is illuminated in red, go to Section 4.1, Troubleshooting Guide.
2. Check that the Indicator Lamp flashes slowly in orange for 5 seconds,
then stays illuminated in green.
E2- 2
2. PRINTER SETUP ENGLISH VERSION EO1-33088

2.3.2 Turning OFF the Printer

1. Do not turn off the printer power while the media is being printed as this may cause a paper jam or damage to the printer.
2. Do not turn off the printer power while the Green Indicator Lamp is flashing as this may cause damage to the data being downloaded.
CAUTION!
2.4 Connecting the Cables to the Printer
1. Before turning off the printer power switch verify that the Indicator Lamp is illuminated in green, not flashing.
2. To turn OFF the printer power press the power switch as shown in the
diagram below. Note that ( { ) is the power OFF side of the switch.
Power Switch
E2- 3
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