Toshiba A350D User Manual
User’s Manual
A350/A350D
computers.toshiba-europe.com
A350/A350D
Table of Contents
Preface
General Precautions
Chapter 1 Introduction
Equipment checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
Special features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10
TOSHIBA Value Added Package. . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12
Utilities and Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16
Chapter 2 The Grand Tour
Front with the display closed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
Left side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
Back side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Underside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Front with the display open. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8
Front operation panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11
System indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12
Optical disc drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14
AC adaptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-15
Chapter 3 Getting Started
Connecting the AC adaptor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Opening the display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
Turning on the power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Starting up for the first time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Turning off the power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6
Restarting the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10
System Recovery Options and Restoring
the pre-installed Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10
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A350/A350D
Chapter 4
Operating Basics
Using the Touch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
USB Sleep and Charge function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Using optical disk drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Function buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Writing CD/DVD on DVD Super Multi drives . . . . . . . . . . . . . . . . . . . 4-7
Media care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Sound system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Using the web camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
Using TOSHIBA Face Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26
Wireless communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29
LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33
Cleaning the computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-35
Moving the computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-36
Heat dispersal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-36
Chapter 5 The Keyboard
Typewriter keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Function keys: F1 … F12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Soft keys: FN key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Hot keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Windows special keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Keypad overlay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Generating ASCII characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Chapter 6 Power and Power-up Modes
Power conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Power indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Care and use of the battery pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Replacing the battery pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
TOSHIBA Password Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
Power-up modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
Chapter 7 HW Setup
HW Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Accessing HW Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
HW Setup Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Chapter 8 Optional Devices
ExpressCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Bridge media slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
Additional memory module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
Battery Packs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
Universal AC Adaptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
Battery Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
User’s Manual iii
A350/A350D
USB floppy diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-12
eSATA (External Serial ATA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-14
External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-15
HDMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-16
Television. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-18
i.LINK (IEEE1394) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-19
Security lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-21
Chapter 9 Troubleshooting
Problem solving process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1
Hardware and system checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-3
TOSHIBA support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-24
Chapter 10 Disclaimers
Appendix A Specifications
Environmental requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Appendix B Display Controller
Appendix C Wireless LAN
Card Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
Radio Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Supported Frequency Sub-bands. . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3
Appendix D AC Power Cord and Connectors
Certification agencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1
Appendix E If your computer is stolen
Glossary
Index
iv User’s Manual
Copyright
Disclaimer
A350/A350D
© 2008 by TOSHIBA Corporation. All rights reserved. Under the copyright
laws, this manual cannot be reproduced in any form without the prior
written permission of TOSHIBA. No patent liability is assumed, with respect
to the use of the information contained herein.
TOSHIBA A350/A350D Portable Personal Computer User’s Manual
First edition June 2008
Copyright authority for music, movies, computer programs, databases and
other intellectual property covered by copyright laws belongs to the author
or to the copyright owner. Copyrighted material can be reproduced only for
personal use or use within the home. Any other use beyond that stipulated
above (including conversion to digital format, alteration, transfer of copied
material and distribution on a network) without the permission of the
copyright owner is a violation of copyright or author’s rights and is subject
to civil damages or criminal action. Please comply with copyright laws in
making any reproduction from this manual.
This manual has been validated and reviewed for accuracy . The
instructions and descriptions it contains are accurate for the TOSHIBA
A350/A350D Portable Personal Computers at the time of this manual’s
production. However, succeeding computers and manuals are subject to
change without notice. TOSHIBA assumes no liability for damages incurred
directly or indirectly from errors, omissions or discrepancies between the
computer and the manual.
T rademarks
IBM is a registered trademark and IBM PC is a trademark of International
Business Machine Corporation.
Intel, Intel Core, Celeron, Centrino and Pentium are registered trademarks
or trademarks of Intel Corporation.
Microsoft, Windows
or trademarks of Microsoft Corporation.
DirectX, ActiveDesktop, DirectShow, and Windows Media are registered
trademarks of Microsoft Corporation.
Adobe and Photoshop are either registered trademarks ot trademarks of
Adobe Systems Incorporated.
Bluetooth is a trademark owned by its proprietor and used by TOSHIBA
under license.
ConfigFree is a trademark of TOSHIBA Corporation.
DVD MovieFactory is a trademark of Ulead Systems, Inc.
Manufactured under license from Dolby Laboratories.
Dolby and the double-D symbol are trademarks of Dolby Laboratories.
User’s Manual v
®
and Windows Vista are either registered trademarks
A350/A350D
Dolby Home Theater is a trademark of Dolby Laboratories.
ExpressCard is a trademark of PCMCIA.
HDMI, the HDMI logo and High-Definition Multimedia Interface are
trademarks or registered trademarks of HDMI Licensing LLC.
LabelFlash™ is a trademark of YAMAHA Corporation.
Photo CD is a trademark of Eastman Kodak.
Wi-Fi is a registered trademark of the Wi-Fi Alliance.
Memory Stick, Memory Stick PRO, Memory Stick PRO Duo and i.LINK are
registered trademarks or trademarks of SONY Corporation.
Secure Digital and SD are trademarks of SD Card Association.
MultiMediaCard and MMC are trademarks of MultiMediaCard Association.
xD-Picture Card is a trademark of FUJIFILM Corporation.
Other trademarks and registered trademarks not listed above may be used
in this manual.
Macrovision License of Notice
For DVD Manufacturing License Agreement
This product incorporates copyright protection technology that is protected
by U.S. patents and other intellectual property rights, including U.S. Patent
Numbers 6,836,549; 6,381,747; 7,050,698; 6,516,132 and 5,583,936. Use
of this copyright protection technology must be authorized by Macrovision,
and is intended for home and other viewing uses only unless otherwise
authorized by Macrovision. Reverse engineering or disassembly is
prohibited. The copyright protection technology availability depends on the
model you purchased.
Safety instructions
Use the following safety guidelines to help to protect yourself and your
computer.
When using your computer
Do not operate your portable computer for an extended period of time with
the base resting directly on your body. With extended operation, heat can
potentially build up in the base. Allowing sustained contact with the skin
could cause discomfort or, eventually, a burn.
■ Do not attempt to service the computer yourself. Always follow
installation instructions closely.
■ Do not carry a battery in your pocket, purse, or other container where
metal objects (such as car keys) could short-circuit the battery
terminals. The resulting excessive current follow can cause extremely
high temperatures and may result in damage from burns.
vi User’s Manual
A350/A350D
■ Be sure that nothing rests on your AC adaptor’s power cable and that
the cable is not located where it can be tripped over or stepped on.
■ Place the AC adaptor in a ventilated area, such as a desk top or on the
floor, when you use it to run the computer or to charge the battery. Do
not cover the AC adaptor with papers or other items that will reduce
cooling; also, do not use the AC adaptor while it is inside a carrying
case.
■ Use only the AC adaptor and batteries that are approved for use with
this computer. Use of another type of battery or AC adaptor may risk fire
or explosion.
■ Before you connect the computer to a power source, ensure that the
voltage rating of the AC adaptor matches that of the available power
source. 115 V/60 Hz in most of North and South America and some Far
Eastern countries such as Taiwan. 100 V/50 Hz in eastern Japan and
100 V/60 Hz in western Japan. 230 V/50 Hz in most of Europe, the
Middle East, and the Far East.
■ If you use an extension cable with your AC adaptor, ensure that the total
ampere rating of the products plugged in to the extension cable does
not exceed the ampere rating of the extension cable.
■ To remove power from the computer, turn it off, remove the battery, and
disconnect the AC adaptor from the electrical outlet.
■ To help avoid the potential hazard of electric shock, do not connect or
disconnect any cables or perform maintenance or reconfiguration of this
product during an electrical storm.
■ When setting up the computer for work, place it on a level surface.
EU Declaration of Comformity
This product is carrying the CE-Mark in accordance with the related
European Directives. Responsible for CE-Marking is TOSHIBA Europe
GmbH, Hammfelddamm 8, 41460 Neuss, Germany.
The complete and official EU Declaration of Conformity can be found on
TOSHIBA’s web site http://epps.toshiba-teg.com on the Internet.
CE compliance
This product is labelled with the CE Mark in accordance with the related
European Directives, notably Electromagnetic Compatibility Directive
89/336/EEC for the notebook and the electronic accessories including the
supplied power adapter, the Radio Equipment and Telecommunications
Terminal Equipment Directive 1999/5/EC in case of implemented
telecommunication accessories and the Low Voltage Directive 73/23/EEC
for the supplied power adapter.
User’s Manual vii
A350/A350D
This product and the original options are designed to observe the related
EMC (Electromagnetic Compatibility) and safety standards. However,
TOSHIBA cannot guarantee that this product still observes these EMC
standards if options or cables not produced by TOSHIBA are connected or
implemented. In this case the persons who have connected / implemented
those options / cables have to provide assurance that the system (PC plus
options / cables) still fulfils the required standards. To avoid general EMC
problems, the following guidance should be noted:
■ Only CE marked options should be connected / implemented
■ Only best shielded cables should be connected
Working environment
This product was designed to fulfil the EMC (Electromagnetic Compatibility)
requirements to be observed for so-called “Residential, commercial and
light industry environments”.
TOSHIBA do not approve the use of this product in working environments
other than the above mentioned “Residential, commercial and light industry
environments”.
For example, the following environments are not approved:
■ Industrial Environments (e.g. environments where a mains voltage of
■ Medical Environments
■ Automotive Environments
■ Aircraft Environments
Any consequences resulting from the use of this product in working
environments that are not approved are not the responsibility of TOSHIBA.
The consequences of the use of this product in non-approved working
environments may be:
■ Interference with other devices or machines in the near surrounding
■ Malfunction of, or data loss from, this product caused by disturbances
Therefore TOSHIBA strongly recommend that the electromagnetic
compatibility of this product should be suitably tested in all non-approved
working environments before use. In the case of automobiles or aircraft, the
manufacturer or airline respectively should be asked for permission before
use of this product.
Furthermore, for general safety reasons, the use of this product in
environments with explosi ve atmospheres is not permitted.
380 V three-phase is used)
area.
generated by other devices or machines in the near surrounding area.
viii User’s Manual
Modem warning notice
Conformity Statement
The equipment has been approved to [Commission Decision “CTR21”] for
pan-European single terminal connection to the Public Switched Telephone
Network (PSTN).
However, due to differences between the individual PSTNs provided in
different countries/regions the approval does not, of itself, give an
unconditional assurance of successful operation on every PSTN network
termination point.
In the event of problems, you should contact your equipment supplier in the
first instance.
Network Compatibility St atement
This product is designed to work with, and is compatible with the following
networks. It has been tested to and found to conform with the additional
requirements conditional in EG 201 121.
Germany ATAAB AN005, AN006, AN007, AN009, AN010
Greece ATAAB AN005, AN006 and GR01, 02, 03, 04
Portugal ATAAB AN001, 005, 006, 007, 011 and
Spain ATAAB AN005, 007, 012, and ES01
Switzerland ATAAB AN002
All other countries/regions ATAAB AN003, 004
Specific switch settings or software setup is required for each network,
please refer to the relevant sections of the user guide for more details.
The hookflash (timed break register recall) function is subject to separate
national type approvals. It has not been tested for conformity to national
type regulations, and no guarantee of successful operation of that specific
function on specific national networks can be given.
A350/A350D
and DE03, 04, 05, 08, 09, 12, 14, 17
P03, 04, 08, 10
User’s Manual ix
A350/A350D
Following information is only for EU-member states:
Disposal of products
The crossed out wheeled dust bin symbol indica tes that products must be
collected and disposed of separately from household waste. Integrated
batteries and accumulators can be disposed of with the product. They will
be separated at the recycling centres.
The black bar indicates that the product was placed on the market after
August 13, 2005.
By participating in separate collection of products and batteries, you will
help to assure the proper disposal of products and batteries and thus help
to prevent potential negative consequences for the environment and human
health.
For more detailed information about the collection and recycling
programmes available in your country, please visit our website
(http://eu.computers.toshiba-europe.com) or contact your local city office or
the shop where you purchased the pr od u c t.
Disposal of batteries and/or accumulators
The crossed out wheeled dust bin symbol indicates that batteries and/or
accumulators must be collected and disposed of separately from household
waste.
3E+J&G
If the battery or accumulator contains more than the specified values of lead
(Pb), mercury (Hg), and/or cadmium (Cd) defined in the Battery Directive
(2006/66/EC), then the chemical symbols for lead (Pb), mercury (Hg) and/or
cadmium (Cd) will appear below the crossed out wheeled dust bin symbol.
By participating in separate collection of batteries, you will help to assure
the proper disposal of products and batteries and thus help to prevent
potential negative consequences for the environment and human health.
For more detailed information about the collection and recycling
programmes available in your country, please visit our website
(http://eu.computers.toshiba-europe.com) or contact your local city office or
the shop where you purchased the pr od u c t.
This symbol may not be displayed depending on the country and region
where you purchased.
x User’s Manual
GOST
A350/A350D
ENERGY STAR
Your Computer model may be ENERGY STAR® qualified. If the model you
purchased is qualified, it is labeled with the ENERGY STAR logo on the
computer and the following information applies.
TOSHIBA is a partner in the ENERGY STAR Program and has designed
this computer to meet the latest ENERGY STAR guidelines for energy
efficiency . Your computer ships with the power management options preset
to a configuration that will provide the most stable operating environment
and optimum system performance for both AC power and battery modes.
To conserve energy, your computer is set to enter the low-power Sleep
mode which shuts down the system and display within 15 minutes of
inactivity in AC power mode. TOSHIBA recommends that you leave this
and other energy saving features active, so that your computer will operate
at its maximum energy efficiency . You can wake the computer from Sleep
mode by pressing the power button.
Products that earn the ENERGY STAR prevent greenhouse gas emissions
by meeting strict energy efficiency guidelines set by the US EPA and the EU
Commission. According to the EPA, a computer meeting the new ENERGY
STAR specifications will use between 20% and 50% less energy depending
on how it is used.
Visit http://www.eu-energystar.org or http://www.energystar.gov for more
information regarding the ENERGY STAR Program.
®
Program
User’s Manual xi
A350/A350D
Optical disc drive standards
Your TOSHIBA A350/A350D computer is shipped with one of the following
drives preinstalled: DVD Super Multi (+-R DL) drive or DVD Super Multi
(+-R DL) /w Label Flash drive.
The drive has one of the following labels:
CLASS 1 LASER PRODUCT
LASER KLASSE 1
LUOKAN 1 LASERLAITE
APPAREIL A LASER DE CLASSE1
KLASS 1 LASER APPARAT
Before it is shipped, the Class 1 Laser is certified to meet the United States
Chapter 21 Standards of the Department of Health and Human Services
(DHHS 21 CFR).
For any other country, the drive is certified to meet the Class 1 Laser
standards of IEC825 and EN60825.
Optical disc drive safety instructions
■ The drive employs a laser system. To ensure proper use of this
product, please read this instruction manual carefully and retain for
future reference.
Should the unit ever require maintenance, contact an authorized
service location.
■ Use of controls, adjustments or the performance of procedures other
than those specified may result in hazardous radiation exposure
■ To prevent direct exposure to the laser beam, do not try to open the
enclosure.
xii User’s Manual
DVD Super Multi (+-R DL) drive
Panasonic UJ880AD/UJ880ED
Location of the required label
COMPLIES WITH FDA RADIATION
PERFORMANCE STANDARDS, 21
CFR SUBCHAPTER J.
Panasonic Communications Co., Ltd.
1-62, 4-Chome Minoshima
Hakata-ku Fukuoka, Japan
HLDS GSA-T50N/GSA-T50F
A350/A350D
MANUFACTURED
Location of the required label
COMPLIES WITH FDA RADIATION
PERFORMANCE STANDARDS, 21
CFR SUBCHAPTER J.
MANUFACTURED
Hitachi-LG Data Storage, Inc.
22-23, Kaigan 3-chome, Minato-Ku,
Tokyo, 108-0022 Japan
User’s Manual xiii
A350/A350D
Pioneer DVR-TD08TBM/DVR-TD08TBF
Location of the required label
COMPLIES WITHFDA RADIATION
PERFORMANCE STANDARDS, 21
CFR SUBCHAPTER J
MANUFACTURED
PIONEER CORPORATION
4-1, MEGURO 1-CHOME, MEGUROKU TOKYO 153-8654, JAPAN
Toshib a Samsung TS-L633A/TS-L633P
Location of the required label
PRODUCT IS CERTIFIED BY THE
MANUFACTURER TO COMPLY WITH
DHHS RULES 21 CFR CHAPTER 1,
SUBCHAPTER J, APPLICABLE AT
THE DATE OF MANUFACTURE.
MANUFACTURED
Toshiba Samsung Storage Technology
Korea Corporation
416, Maetan-3Dong, Yeongtong-Gu,
Suwon City, Gyeonggi-Do, 443-742,
Korea
xiv User’s Manual
International precautions
A350/A350D
CAUTION: This appliance contains a
laser system and is classified as a
“CLASS 1 LASER PRODUCT.” To use
this model properly, read the instruction
manual carefully and keep this manual
for your future reference. In case of any
trouble with this model, please contact
your nearest “AUTHORIZED service
station.” T o prevent direct exposure to the
laser beam, do not try to open the
enclosure.
VORSICHT: Dieses Gerät enthält ein
Laser-System und ist als
“LASERSCHUTZKLASSE 1 PRODUKT”
klassifiziert. Für den richtigen Gebrauch
dieses Modells lesen Sie bitte die
Bedienungsanleitung sorgfältig durch
und bewahren diese bitte als Referenz
auf. Falls Probleme mit diesem Modell
auftreten, benachrichtigen Sie bitte die
nächste “autorisierte Service-Vertretung”.
Um einen direkten Kontakt mit dem
Laserstrahl zu vermeiden darf das Gerät
nicht geöffnet werden.
User’s Manual xv
ADVARSEL: Denne mærking er anbragt
udvendigt på apparatet og indikerer, at
apparatet arbejder med laserstråler af
klasse 1, hviket betyder, at der anvendes
laserstrlier af svageste klasse, og at man
ikke på apparatets yderside kan bilve
udsat for utilladellg kraftig stråling.
APPARATET BOR KUN ÅBNES AF
FAGFOLK MED SÆRLIGT KENDSKAB
TIL APPARATER MED
LASERSTRÅLER!
Indvendigt i apparatet er anbragt den her
gengivne advarselsmækning, som
advarer imod at foretage sådanne
indgreb i apparatet, at man kan komme til
at udsatte sig for laserstråling.
A350/A350D
OBS! Apparaten innehåller
laserkomponent som avger laserstråining
överstigande gränsen för laserklass 1.
VAROITUS. Suojakoteloa si saa avata.
Laite sisältää laserdiodin, joka lähetää
näkymätöntä silmilie vaarallista
lasersäteilyä.
CAUTION: USE OF CONTROLS OR
ADJUSTMENTS OR PERFORMANCE
OF PROCEDURES OTHER THAN
THOSE SPECIFIED IN THE OWNER’S
MANUAL MAY RESULT IN
HAZARDOUS RADIAT ION EXPOSURE.
VORSICHT: DIE VERWENDUNG VON
ANDEREN STEURUNGEN ODER
EINSTELLUNGEN ODER DAS
DURCHFÜHREN VON ANDEREN
VORGÄNGEN ALS IN DER
BEDIENUNGSANLEITUNG
BESCHRIEBEN KÖNNEN
GEFÄHRLICHE
STRAHLENEXPOSITIONEN ZUR
FOLGE HABEN.
Important notice
Copyrighted works including, but not limited to music, video, computer
program, databases are protected by copyright laws. Unless specifically
permitted under applicable copyright laws, you cannot copy, modify, assign,
transmit or otherwise dispose of any copyrighted work with the consent of
the owner of the copyright. Please take notice that unauthorized copying,
modification, assignment, transmission and disposition may be subject to
claims for damages and penalties.
■ Avoid using a telephone (other than a cordless type) during an electrical
storm. There may be a remote risk of electric shock from lightning.
■ Do not use the telephone to report a gas leak in the vicinity of the leak.
■ Use only the power cord indicated in this manual.
■ Replace only with the same or equivalent type battery recommended by
the manufacturer.
■ Dispose of used batteries according to the manufacturer’s instructions.
Use only the battery pack that came with the computer or an optional
battery pack. Use of wrong battery could damage your computer.
TOSHIBA assumes no liability for any damage in such case.
xvi User’s Manual
Preface
Congratulations on your purchase of the TOSHIBA A350/A350D computer.
This powerful notebook computer provides excellent expansion capability,
includes multimedia functionality, and is designed to provide years of
reliable, high-performance computing.
This manual tells how to set up and begin using your TOSHIBA A350/
A350D computer. It also provides detailed information on configuring your
computer, basic operations and care, using optional devices and
troubleshooting.
If you are a new user of computers or if you’re new to portable computing,
first read over the Introduction and The Grand Tour chapters to familiarize
yourself with the computer’s features, components and accessory devices.
Then read Getting Started for step-by-step instructions on setting up your
computer.
If you are an experienced computer user, please continue reading the
preface to learn how this manual is organized, then become acquainted
with this manual by browsing through its pages. Be sure to read the Special
features section of the Introduction, to learn about features that are
uncommon or unique to the computers and care fully read HW Setup, If you
are going to install ExpressCards or connect external devices such as a
printer, be sure to read Chapter 8, Optional Devices.
A350/A350D
Manual contents
This manual is composed of the following chapters, appendixes, a glossary
and an index.
Chapter 1, Introduction, is an overview of the computer’s features,
capabilities, and options.
Chapter 2, The Grand Tour, identifies the components of the computer and
briefly explains how they function.
Chapter 3, Getting Started, provides a quick overview of how to begin
operating your computer.
Chapter 4, Operating Basics, includes tips on care of the computer and on
using the Touch Pad, optical disc drive, Audi o/Video controls, the web
camera, the microphone, the internal modem, wireless communication and
LAN.
User’s Manual xvii
A350/A350D
Chapter 5, The Keyboard, describes special keyboard functions includi ng
the keypad overlay and hot keys.
Chapter 6, Power and Power-up Modes, gives details on the computer’s
power resources and battery save modes.
Chapter 7, HW Setup, explains how to configure the computer using the
HW Setup program. It also tells how to set a password.
Chapter 8, Optional Devices, describes the optional hard ware available.
Chapter 9, Troubleshooting, provides helpful information on how to perform
some diagnostic tests, and suggests courses of action if the computer
doesn’t seem to be working properly.
Chapter 10, Disclaimers, provides Legal Footnotes information related to
your computer.
The Appendixes provide technical information about your computer.
The Glossary defines general computer terminology and includes a list of
acronyms used in the text.
The Index quickly directs you to the information contained in this manual.
Conventions
This manual uses the following formats to describe, identify, and highlight
terms and operating procedures.
Abbreviations
On first appearance, and whenever necessary for clarity, abbreviations are
enclosed in parentheses following their definition. For example: Read Only
Memory (ROM). Acronyms are also defined in the Glossary.
Icons
Icons identify ports, dials, and other parts of your computer. The indicator
panel also uses icons to identify the components it is providing information
on.
Keys
The keyboard keys are used in the text to describe many computer
operations. A distinctive typeface identifies the key top symbols as they
appear on the keyboard. For example, ENTER identifies the ENTER key.
xviii User’s Manual
Key operation
Some operations require you to simultaneously use two or more keys. We
identify such operations by the key top symbols separated by a plus sign
(+). For example, CTRL + C means you must hold down CTRL and at the
same time press C. If three keys are used, hold down the first two and at
the same time press the third.
A350/A350D
ABC
When procedures require an action such as
clicking an icon or entering text, the icon’s name
or the text you are to type in is represented in the
typeface you see to the left.
Display
ABC
Names of windows or icons or text generated by
the computer that appear on its display screen
are presented in the type face you see to the left.
Messages
Messages are used in this manual to bring important information to your
attention. Each type of message is identified as shown below.
Pay attention! A caution informs you that improper use of equipment or
failure to follow instructions may cause data loss or damage your
equipment.
Please read. A note is a hint or advice that helps you make best use of
your equipment.
Indicates a potentially hazardous situation, which could result in death or
serious injury, if you do not follow instructions.
Terminology
This term is defined in this document as follows:
Start
User’s Manual xix
The word “Start” refers to the “ ” button in
Microsoft
®
Windows Vista®.
A350/A350D
General Precautions
TOSHIBA computers are designed to optimize safety, minimize strain and
withstand the rigors of portability. However, certain precautions should be
observed to further reduce the risk of personal injury or damage to the
computer.
Be certain to read the general precautions below and to note the cautions
included in the text of the manual.
Creating a computer-friendly environment
Place the computer on a flat surface that is large enough for the computer
and any other items you are using, such as a printer .
Leave enough space around the computer and other equipment to provide
adequate ventilation. Otherwise, they may overheat.
To keep your computer in prime operating condition, protect your work area
from:
■ Dust, moisture, and direct sunlight.
■ Equipment that generates a strong electromagnetic field, such as
stereo speakers (other than speakers that are connected to the
computer) or speakerphones.
■ Rapid changes in temperature or humidity and sources of temperature
change such as air conditioner vents or heaters.
■ Extreme heat, cold, or humidity.
■ Liquids and corrosive chemicals.
Stress injur y
Carefully read the Instruction Manual for Safety and Comfort. It contains
information on the prevention of stress injuries to your hands and wrists
that can be caused by extensive keyboard use.
xx User’s Manual
Heat injury
■ Avoid prolonged physical contact with the computer. If the computer is
used for long periods, its surface can become very warm. While the
temperature will not feel hot to the touch, if you maintain physical
contact with the computer for a long time, for example if you rest the
computer on your lap or if you keep your hands on the palm rest, your
skin might suffer a low-heat injury.
■ If the computer has been used for a long time, avoid direct contact with
the metal plate supporting the various interface ports as this can
become hot.
■ The surface of the AC adaptor can become hot when in use but this
condition does not indicate a malfunction. If you need to transport the
AC adaptor, you should disconnect it and let it cool before moving it.
■ Do not lay the AC adaptor on a material that is sensitive to heat as the
material could become damaged.
Pressure or impact damage
Do not apply heavy pressure to the computer or subject it to any form of
strong impact as this can damage the computer’s components or otherwise
cause it to malfunction.
ExpressCard overheating
A350/A350D
Some ExpressCards can become hot during prolonged use which may
result in errors or instability in the operation of the device in question. In
addition, you should also be careful when you remove an ExpressCard that
has been used for a long time.
Mobile phones
Please be aware that the use of mobile phones can interfere with the audio
system. The operation of the computer will not be impaired in any way, but
it is recommended that a minimum distance of 30cm is maintained between
the computer and a mobile phone that is in use.
Instruction Manual for Safety and Comfort
All important information on the safe and proper use of this computer is
described in the enclosed Instruction Manual for Safety and Comfort.
Be sure to read it before using the computer.
User’s Manual xxi
A350/A350D
xxii User’s Manual
Introduction
This chapter provides an equipment checklist, and it identifies the
computer’s features, options and accessories.
Some of the features described in this manual may not function properly if
you use an operating system that was not pre-installed by TOSHIBA.
Equipment checklist
Carefully unpack your computer, taking care to save the box and packaging
materials for future use.
Hardware
Check to make sure you have all the following items:
■ TOSHIBA A350/A350D Portable Personal Computer
■ AC adaptor and power cord (2-pin plug or 3-pin plug)
■ Cleaning cloth (included with some models)
A350/A350D
Chapter 1
Use the cleaning cloth to wipe away dust, fingerprints and similar from the
keyboard, palm rest and other parts.
Software
The following Windows® operating system and utility software are
pre-installed.
■ Microsoft® Windows Vista
■ Modem Driver (Can be used only for Modem models)
■ Bluetooth Driver (Can be used only for Bluetooth models)
■ Display Driver for Windows
■ TOSHIBA Value Added Package
■ TOSHIBA Hardware Setup
■ TOSHIBA Supervisor Password
User’s Manual 1-1
®
A350/A350D
■ Ulead DVD MovieFactory
®
■ LAN Driver
■ Pointing Device Driver
■ Sound Driver for Windows
■ Wireless LAN Driver (Can be used only for Wireless LAN models)
■ Windows Mobility Center
■ TOSHIBA Face Recognition (is pre-installed in some models)
■ TOSHIBA Disc Creator
■ TOSHIBA Recovery Disc Creator
■ TOSHIBA ConfigFree™
■ TOSHIBA SD Memory Utilities
■ TOSHIBA Assist
■ TOSHIBA CD/DVD Drive Acoustic Silencer
■ TOSHIBA DVD PLAYER
■ Online Manual
SD Memory Card Format Utility and other SD functions are packaged into
TOSHIBA SD Memory Utilities. When uninstalling the SD utilities, click
Start -> Control Panel -> Uninstall a program, and select TOSHIBA SD
Memory Utilities.
Documentation
■ TOSHIBA A350/A350D Portable Personal Computer User’s Manual
■ TOSHIBA A350/A350D Quickstart
■ Instruction Manual for Safety and Comfort
■ Warranty information
If any of the items are missing or damaged, contact your dealer
immediately.
1-2 User’s Manual
Features
A350/A350D
This computer incorporates the following features and benefits:
Processor
Built-in Your computer is equipped with one processor
and processor type varies depending on model.
To check which type of processor is included in
your model, open the TOSHIBA PC Diagnostic
Tool utility by clicking Start -> All programs ->
TOSHIBA -> Utilities -> TOSHIBA PC
Diagnostic Tool.
Chipset
Mobile Intel
Mobile Intel® GM45 Express Chipset
Mobile Intel
or
AMD M780G chipset
AMD M770 chipset
®
PM45 Express Chipset
®
GL40 Express Chipset
Memory
Slots PC2-6400 1 GB, 2 GB or 4 GB memory modules
can be installed in the two memory slots.
Maximum system memory size and speed are
depending on the model you purchased.
If your computer is configured with two 2 GB memory modules or more, the
memory might be displayed as approximately 3 GB only (depending on the
computer’s hardware specifications).
This is correct because the operating system usually displays the available
memory instead of the physical memory (RAM) built into the computer.
Various system components (like the video adapter’s GPU and PCI
devices like Wireless LAN, etc.) requi re th ei r ow n memo ry space. Since a
32-bit operating system cannot address more than 4 GB of memory these
system resources overlap the physical memory. It is a technical limitation
that the overlapped memory is not available to the operating system.
Even though some tools might display the actual physical memory built
into your computer, the memory available to the operating system will still
be approximately 3 GB only.
User’s Manual 1-3
A350/A350D
■ Maximum size of memory can be installed on Mobile Intel® GL40
Express Chipset models is 4GB.
■ PC2-6400 memory module works as PC2-5300 speed on Mobile Intel
GL40 Express Chipset models.
■ PC2-6400 memory module works as PC2-5300 speed on AMD
Athlon™ 64x2 Dual-Core Processor.
®
Video RAM Video RAM depending on the model you
purchased.
®
Mobile Intel
Mobile Intel
GM45 Express Chipset model/
®
GL40 Express Chipset model:
Video RAM capacity shares with main memory,
and the proportion depends on Dynamic Video
Memory Technology.
Mobile Intel® GM45 Express Chipset model/
Mobile Intel
®
PM45 Express Chipset model in
graphic chip by ATI Mobility Radeon™ HD 3470:
External 256MB
Mobile Intel
Mobile Intel
®
GM45 Express Chipset model/
®
PM45 Express Chipset model in
graphic chip by ATI Mobility Radeon™ HD 3650:
External 512MB
AMD M780G Chipset model:
Video RAM capacity shares with main memory,
and the proportion depends on ATI
HyperMemory™.
AMD M780G Chipset model/ AMD M770 Chipset
model in graphic chip by ATI Mobility Radeon™
HD 3470: External 256MB
AMD M770 Chipset model in graphic chip by ATI
Mobility Radeon™ HD 3650: External 512MB
1-4 User’s Manual
Disks
A350/A350D
Hard disk drive This computer is equipped with one of the
Additional hard disk drive sizes may be introduced.
following types of hard disk drive (HDD).
■ 120GB
■ 160GB
■ 250GB
■ 320GB
■ 400GB
■ 500GB
Please note that part of the hard disk drive’s
overall capacity is reserved as administration
space.
Keyboard
Built-in The internal keyboard provides the embedded
numeric overlay keys, dedicated cursor control
overlay keys, and Keys. The keyboard
is compatible with the IBM
Refer to Chapter 5, The Keyboard, for details.
®
enhanced keyboard.
Pointing Device
Built-in Touch Pad The integrated Touch Pad and control buttons in
the palm rest allow control of the on-screen
pointer and support functions such as the
scrolling of windows.
Power
Battery pack The computer is powered by one rechargeable
RTC battery The internal RTC battery backs up the Real Time
User’s Manual 1-5
lithium-ion battery pack.
Clock (RTC) and calendar.
A350/A350D
AC adaptor The AC adaptor provides power to the system
and recharges the batteries when they are low.
It comes with a detachable power cord which will
either have a 2-pin or 3-pin plug enclosure.
As the AC adaptor is universal, it can receive a
range of AC voltages from 100 to 240 volts,
however you should note that the output current
varies among different models. Using the wrong
adaptor can damage your computer. Refer to the
AC adaptor section in Chapter 2, The Grand Tour.
Ports
External monitor This port provides 15-pin, analog VGA port.This
port allows you to connect an external monitor to
the computer.
Universal Serial Bus
(USB 2.0)
The computer supports multiple Universal Serial
Bus ports that comply with the USB 2.0 standard.
The ports with the ( ) has a USB Sleep and
Charge function.
One of the USB ports has an eSATA (External
Serial ATA) function.
i.LINK™ (IEEE1394) This port allows high-speed data transfer to take
place between the computer and external
devices such as digital video cameras.
Slots
ExpressCard™ The internal ExpressCard slot is a Universal slot.
This slot supports ExpressCard/54 and
ExpressCard/34 modules.
Bridge media This slot lets you insert an SD™/SDHC™
memory card, miniSD™/microSD™ Card,
Memory Stick
®
(PRO™/PRO Duo™),
xD-Picture Card™ and MultiMediaCard™.
Refer to Chapter 8, Troubleshooting.
1-6 User’s Manual
Multimedia
A350/A350D
Sound system The integrated sound system provides support
for the computer’s internal speakers and
microphone, also allowing an external
microphone and headphones to be connected
via the appropriate jacks.
Web Camera Web Camera is a device that allows you to
record video or take photographs with your
computer. You can use it for video chatting or
video conferences using a communication tool
such as Windows Live Messenger. Camera
Assistant Software will help you to add various
video effects to your video or photograph.
HDMI out port HDMI out port can connect with Type A
connector HDMI cable.
HDMI cable can send video and audio signals.
In addition to this, it can send and receive control
signals.
By connecting a TV which supports HDMI
Control to this port, the remote control for the
connected TV can be used to operate some of
the computer functions.
Refer to the REGZA Link (PC Control) section in
Chapter 8, Optional Devices, for more details.
Headphone (S/PDIF)
jack
This jack lets you connect digital speakers or a
stereo headphone (16 ohm minimum). When you
connect a digital speaker or headphones, the
internal speakers are automatically disabled.
This jack can be used also as S/PDIF jack and
enables connection of optical digital
correspondence apparatus.
Microphone jack A 3.5mm mini microphone jack enables
connection of a three-conductor mini jack for
stereo microphone input, and connection of a
stereo device for audio input.
User’s Manual 1-7
A350/A350D
Communications
Modem The integrated modem provides capability for
data and fax communications that support the
V.90 (V.92) standards and includes a modem
jack for connection to the telephone line. Please
note that both the V.90 and V.92 standards are
only supported in the USA, UK, France,
Germany, and Canada. Only the V.90 standard is
supported in other regions. You should also be
aware that the speed of data and fax transfer will
depend on the analog telephone line conditions.
LAN The computer has built-in support for Ethernet
LAN (10 megabits per second, 10BASE-T),
Fast Ethernet LAN (100 megabits per second,
100BASE-TX) and Gigabit Ethernet LAN (1000
megabits per second, 1000BASE-T).
Bluetooth Some computers in this series have Bluetooth
wireless communication function which
eliminates the need for cables between
electronic devices such as computers and
printers and mobile phones. When it is enabled,
Bluetooth provides the wireless personal area
network environment which is safe and
trustworthy, that is quick and easy.
Wireless LAN Some computers in this series are equipped with
a Wireless LAN module that is compatible with
other LAN systems based on Direct Sequence
Spread S pectrum/Orthogonal Frequency Division
Multiplexing radio technology that complies with
the IEEE 802.11 Standard.
■ The transmission speed over the wireless LAN and the distance over
which wireless LAN can reach may vary depending on surrounding
electromagnetic environment, obstacles, access point design and
configuration, and client design and software/hardware configuration s .
The Transmit Rate (at X Mbit/s) is the theoretical maximum speed
under the IEEE802.11 (a/b/g/n) standards. The actual transmission
speed will be lower than the theoretical maximum speed.
Wireless
communication
This switch turns the Wireless LAN and Bluetooth
functions on and off.
switch
1-8 User’s Manual
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