Toshiba A350D User Manual

User’s Manual

A350/A350D

computers.toshiba-europe.com

A350/A350D

Table of Contents

Preface
General Precautions

Chapter 1 Introduction

Equipment checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3

Special features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10

TOSHIBA Value Added Package. . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12

Utilities and Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16

Chapter 2 The Grand Tour

Front with the display closed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

Left side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3

Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5

Back side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6

Underside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6

Front with the display open. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8

Front operation panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11

System indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12

Optical disc drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14

AC adaptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-15

Chapter 3 Getting Started

Connecting the AC adaptor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2

Opening the display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

Turning on the power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5

Starting up for the first time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5

Turning off the power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6

Restarting the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10

System Recovery Options and Restoring

the pre-installed Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10

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A350/A350D

Chapter 4

Operating Basics

Using the Touch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

USB Sleep and Charge function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Using optical disk drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Function buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Writing CD/DVD on DVD Super Multi drives . . . . . . . . . . . . . . . . . . . 4-7

Media care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18

Sound system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19

Using the web camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21

Using TOSHIBA Face Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23

Modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26

Wireless communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29

LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33

Cleaning the computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-35

Moving the computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-36

Heat dispersal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-36

Chapter 5 The Keyboard

Typewriter keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Function keys: F1 … F12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Soft keys: FN key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Hot keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Windows special keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Keypad overlay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Generating ASCII characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

Chapter 6 Power and Power-up Modes

Power conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Power indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

Care and use of the battery pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5

Replacing the battery pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9

TOSHIBA Password Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11

Power-up modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13

Chapter 7 HW Setup

HW Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

Accessing HW Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

HW Setup Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

Chapter 8 Optional Devices

ExpressCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

Bridge media slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3

Additional memory module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7

Battery Packs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11

Universal AC Adaptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11

Battery Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11

User’s Manual iii

A350/A350D

USB floppy diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-12

eSATA (External Serial ATA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-14

External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-15

HDMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-16

Television. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-18

i.LINK (IEEE1394) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-19

Security lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-21

Chapter 9 Troubleshooting

Problem solving process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1

Hardware and system checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-3

TOSHIBA support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-24

Chapter 10 Disclaimers

Appendix A Specifications

Environmental requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Appendix B Display Controller
Appendix C Wireless LAN

Card Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1

Radio Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2

Supported Frequency Sub-bands. . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3

Appendix D AC Power Cord and Connectors

Certification agencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1

Appendix E If your computer is stolen

Glossary
Index

iv User’s Manual

Copyright

Disclaimer

A350/A350D

© 2008 by TOSHIBA Corporation. All rights reserved. Under the copyright
laws, this manual cannot be reproduced in any form without the prior
written permission of TOSHIBA. No patent liability is assumed, with respect
to the use of the information contained herein.

TOSHIBA A350/A350D Portable Personal Computer User’s Manual

First edition June 2008
Copyright authority for music, movies, computer programs, databases and

other intellectual property covered by copyright laws belongs to the author
or to the copyright owner. Copyrighted material can be reproduced only for
personal use or use within the home. Any other use beyond that stipulated
above (including conversion to digital format, alteration, transfer of copied
material and distribution on a network) without the permission of the
copyright owner is a violation of copyright or author’s rights and is subject
to civil damages or criminal action. Please comply with copyright laws in
making any reproduction from this manual.

This manual has been validated and reviewed for accuracy . The
instructions and descriptions it contains are accurate for the TOSHIBA
A350/A350D Portable Personal Computers at the time of this manual’s
production. However, succeeding computers and manuals are subject to
change without notice. TOSHIBA assumes no liability for damages incurred
directly or indirectly from errors, omissions or discrepancies between the
computer and the manual.

T rademarks

IBM is a registered trademark and IBM PC is a trademark of International
Business Machine Corporation.

Intel, Intel Core, Celeron, Centrino and Pentium are registered trademarks
or trademarks of Intel Corporation.

Microsoft, Windows
or trademarks of Microsoft Corporation.

DirectX, ActiveDesktop, DirectShow, and Windows Media are registered
trademarks of Microsoft Corporation.

Adobe and Photoshop are either registered trademarks ot trademarks of
Adobe Systems Incorporated.

Bluetooth is a trademark owned by its proprietor and used by TOSHIBA
under license.

ConfigFree is a trademark of TOSHIBA Corporation.
DVD MovieFactory is a trademark of Ulead Systems, Inc.
Manufactured under license from Dolby Laboratories.
Dolby and the double-D symbol are trademarks of Dolby Laboratories.

User’s Manual v

®

and Windows Vista are either registered trademarks

A350/A350D

Dolby Home Theater is a trademark of Dolby Laboratories.
ExpressCard is a trademark of PCMCIA.
HDMI, the HDMI logo and High-Definition Multimedia Interface are

trademarks or registered trademarks of HDMI Licensing LLC.
LabelFlash™ is a trademark of YAMAHA Corporation.
Photo CD is a trademark of Eastman Kodak.
Wi-Fi is a registered trademark of the Wi-Fi Alliance.
Memory Stick, Memory Stick PRO, Memory Stick PRO Duo and i.LINK are

registered trademarks or trademarks of SONY Corporation.
Secure Digital and SD are trademarks of SD Card Association.
MultiMediaCard and MMC are trademarks of MultiMediaCard Association.
xD-Picture Card is a trademark of FUJIFILM Corporation.
Other trademarks and registered trademarks not listed above may be used

in this manual.

Macrovision License of Notice

For DVD Manufacturing License Agreement

This product incorporates copyright protection technology that is protected
by U.S. patents and other intellectual property rights, including U.S. Patent
Numbers 6,836,549; 6,381,747; 7,050,698; 6,516,132 and 5,583,936. Use
of this copyright protection technology must be authorized by Macrovision,
and is intended for home and other viewing uses only unless otherwise
authorized by Macrovision. Reverse engineering or disassembly is
prohibited. The copyright protection technology availability depends on the
model you purchased.

Safety instructions

Use the following safety guidelines to help to protect yourself and your
computer.

When using your computer

Do not operate your portable computer for an extended period of time with
the base resting directly on your body. With extended operation, heat can
potentially build up in the base. Allowing sustained contact with the skin
could cause discomfort or, eventually, a burn.

■ Do not attempt to service the computer yourself. Always follow

installation instructions closely.

■ Do not carry a battery in your pocket, purse, or other container where

metal objects (such as car keys) could short-circuit the battery
terminals. The resulting excessive current follow can cause extremely
high temperatures and may result in damage from burns.

vi User’s Manual

A350/A350D

■ Be sure that nothing rests on your AC adaptor’s power cable and that

the cable is not located where it can be tripped over or stepped on.

■ Place the AC adaptor in a ventilated area, such as a desk top or on the

floor, when you use it to run the computer or to charge the battery. Do
not cover the AC adaptor with papers or other items that will reduce
cooling; also, do not use the AC adaptor while it is inside a carrying
case.

■ Use only the AC adaptor and batteries that are approved for use with

this computer. Use of another type of battery or AC adaptor may risk fire
or explosion.

■ Before you connect the computer to a power source, ensure that the

voltage rating of the AC adaptor matches that of the available power
source. 115 V/60 Hz in most of North and South America and some Far
Eastern countries such as Taiwan. 100 V/50 Hz in eastern Japan and
100 V/60 Hz in western Japan. 230 V/50 Hz in most of Europe, the
Middle East, and the Far East.

■ If you use an extension cable with your AC adaptor, ensure that the total

ampere rating of the products plugged in to the extension cable does
not exceed the ampere rating of the extension cable.

■ To remove power from the computer, turn it off, remove the battery, and

disconnect the AC adaptor from the electrical outlet.

■ To help avoid the potential hazard of electric shock, do not connect or

disconnect any cables or perform maintenance or reconfiguration of this
product during an electrical storm.

■ When setting up the computer for work, place it on a level surface.

EU Declaration of Comformity

This product is carrying the CE-Mark in accordance with the related
European Directives. Responsible for CE-Marking is TOSHIBA Europe
GmbH, Hammfelddamm 8, 41460 Neuss, Germany.

The complete and official EU Declaration of Conformity can be found on
TOSHIBA’s web site http://epps.toshiba-teg.com on the Internet.

CE compliance

This product is labelled with the CE Mark in accordance with the related
European Directives, notably Electromagnetic Compatibility Directive
89/336/EEC for the notebook and the electronic accessories including the
supplied power adapter, the Radio Equipment and Telecommunications
Terminal Equipment Directive 1999/5/EC in case of implemented
telecommunication accessories and the Low Voltage Directive 73/23/EEC
for the supplied power adapter.

User’s Manual vii

A350/A350D

This product and the original options are designed to observe the related
EMC (Electromagnetic Compatibility) and safety standards. However,
TOSHIBA cannot guarantee that this product still observes these EMC
standards if options or cables not produced by TOSHIBA are connected or
implemented. In this case the persons who have connected / implemented
those options / cables have to provide assurance that the system (PC plus
options / cables) still fulfils the required standards. To avoid general EMC
problems, the following guidance should be noted:

■ Only CE marked options should be connected / implemented

■ Only best shielded cables should be connected

Working environment

This product was designed to fulfil the EMC (Electromagnetic Compatibility)
requirements to be observed for so-called “Residential, commercial and
light industry environments”.

TOSHIBA do not approve the use of this product in working environments
other than the above mentioned “Residential, commercial and light industry
environments”.

For example, the following environments are not approved:

■ Industrial Environments (e.g. environments where a mains voltage of

■ Medical Environments

■ Automotive Environments

■ Aircraft Environments

Any consequences resulting from the use of this product in working
environments that are not approved are not the responsibility of TOSHIBA.

The consequences of the use of this product in non-approved working
environments may be:

■ Interference with other devices or machines in the near surrounding

■ Malfunction of, or data loss from, this product caused by disturbances

Therefore TOSHIBA strongly recommend that the electromagnetic
compatibility of this product should be suitably tested in all non-approved
working environments before use. In the case of automobiles or aircraft, the
manufacturer or airline respectively should be asked for permission before
use of this product.

Furthermore, for general safety reasons, the use of this product in
environments with explosi ve atmospheres is not permitted.

380 V three-phase is used)

area.

generated by other devices or machines in the near surrounding area.

viii User’s Manual

Modem warning notice

Conformity Statement

The equipment has been approved to [Commission Decision “CTR21”] for
pan-European single terminal connection to the Public Switched Telephone
Network (PSTN).

However, due to differences between the individual PSTNs provided in
different countries/regions the approval does not, of itself, give an
unconditional assurance of successful operation on every PSTN network
termination point.

In the event of problems, you should contact your equipment supplier in the
first instance.

Network Compatibility St atement

This product is designed to work with, and is compatible with the following
networks. It has been tested to and found to conform with the additional
requirements conditional in EG 201 121.

Germany ATAAB AN005, AN006, AN007, AN009, AN010
Greece ATAAB AN005, AN006 and GR01, 02, 03, 04

Portugal ATAAB AN001, 005, 006, 007, 011 and
Spain ATAAB AN005, 007, 012, and ES01

Switzerland ATAAB AN002
All other countries/regions ATAAB AN003, 004

Specific switch settings or software setup is required for each network,
please refer to the relevant sections of the user guide for more details.

The hookflash (timed break register recall) function is subject to separate
national type approvals. It has not been tested for conformity to national
type regulations, and no guarantee of successful operation of that specific
function on specific national networks can be given.

A350/A350D

and DE03, 04, 05, 08, 09, 12, 14, 17

P03, 04, 08, 10

User’s Manual ix

A350/A350D

Following information is only for EU-member states:

Disposal of products

The crossed out wheeled dust bin symbol indica tes that products must be
collected and disposed of separately from household waste. Integrated
batteries and accumulators can be disposed of with the product. They will
be separated at the recycling centres.

The black bar indicates that the product was placed on the market after
August 13, 2005.

By participating in separate collection of products and batteries, you will
help to assure the proper disposal of products and batteries and thus help
to prevent potential negative consequences for the environment and human
health.

For more detailed information about the collection and recycling
programmes available in your country, please visit our website
(http://eu.computers.toshiba-europe.com) or contact your local city office or
the shop where you purchased the pr od u c t.

Disposal of batteries and/or accumulators

The crossed out wheeled dust bin symbol indicates that batteries and/or
accumulators must be collected and disposed of separately from household
waste.

3E+J&G

If the battery or accumulator contains more than the specified values of lead
(Pb), mercury (Hg), and/or cadmium (Cd) defined in the Battery Directive
(2006/66/EC), then the chemical symbols for lead (Pb), mercury (Hg) and/or
cadmium (Cd) will appear below the crossed out wheeled dust bin symbol.

By participating in separate collection of batteries, you will help to assure
the proper disposal of products and batteries and thus help to prevent
potential negative consequences for the environment and human health.

For more detailed information about the collection and recycling
programmes available in your country, please visit our website
(http://eu.computers.toshiba-europe.com) or contact your local city office or
the shop where you purchased the pr od u c t.

This symbol may not be displayed depending on the country and region
where you purchased.

x User’s Manual

GOST

A350/A350D

ENERGY STAR

Your Computer model may be ENERGY STAR® qualified. If the model you
purchased is qualified, it is labeled with the ENERGY STAR logo on the
computer and the following information applies.

TOSHIBA is a partner in the ENERGY STAR Program and has designed
this computer to meet the latest ENERGY STAR guidelines for energy
efficiency . Your computer ships with the power management options preset
to a configuration that will provide the most stable operating environment
and optimum system performance for both AC power and battery modes.

To conserve energy, your computer is set to enter the low-power Sleep
mode which shuts down the system and display within 15 minutes of
inactivity in AC power mode. TOSHIBA recommends that you leave this
and other energy saving features active, so that your computer will operate
at its maximum energy efficiency . You can wake the computer from Sleep
mode by pressing the power button.

Products that earn the ENERGY STAR prevent greenhouse gas emissions
by meeting strict energy efficiency guidelines set by the US EPA and the EU
Commission. According to the EPA, a computer meeting the new ENERGY
STAR specifications will use between 20% and 50% less energy depending
on how it is used.

Visit http://www.eu-energystar.org or http://www.energystar.gov for more
information regarding the ENERGY STAR Program.

®

Program

User’s Manual xi

A350/A350D

Optical disc drive standards

Your TOSHIBA A350/A350D computer is shipped with one of the following
drives preinstalled: DVD Super Multi (+-R DL) drive or DVD Super Multi
(+-R DL) /w Label Flash drive.

The drive has one of the following labels:

CLASS 1 LASER PRODUCT
LASER KLASSE 1
LUOKAN 1 LASERLAITE
APPAREIL A LASER DE CLASSE1
KLASS 1 LASER APPARAT

Before it is shipped, the Class 1 Laser is certified to meet the United States
Chapter 21 Standards of the Department of Health and Human Services
(DHHS 21 CFR).

For any other country, the drive is certified to meet the Class 1 Laser
standards of IEC825 and EN60825.

Optical disc drive safety instructions

■ The drive employs a laser system. To ensure proper use of this

product, please read this instruction manual carefully and retain for
future reference.
Should the unit ever require maintenance, contact an authorized
service location.

■ Use of controls, adjustments or the performance of procedures other

than those specified may result in hazardous radiation exposure

■ To prevent direct exposure to the laser beam, do not try to open the

enclosure.

xii User’s Manual

DVD Super Multi (+-R DL) drive

Panasonic UJ880AD/UJ880ED

Location of the required label

COMPLIES WITH FDA RADIATION
PERFORMANCE STANDARDS, 21
CFR SUBCHAPTER J.

Panasonic Communications Co., Ltd.
1-62, 4-Chome Minoshima
Hakata-ku Fukuoka, Japan

HLDS GSA-T50N/GSA-T50F

A350/A350D

MANUFACTURED

Location of the required label

COMPLIES WITH FDA RADIATION
PERFORMANCE STANDARDS, 21
CFR SUBCHAPTER J.

MANUFACTURED

Hitachi-LG Data Storage, Inc.
22-23, Kaigan 3-chome, Minato-Ku,
Tokyo, 108-0022 Japan

User’s Manual xiii

A350/A350D

Pioneer DVR-TD08TBM/DVR-TD08TBF

Location of the required label

COMPLIES WITHFDA RADIATION
PERFORMANCE STANDARDS, 21
CFR SUBCHAPTER J

MANUFACTURED

PIONEER CORPORATION
4-1, MEGURO 1-CHOME, MEGURO­KU TOKYO 153-8654, JAPAN

Toshib a Samsung TS-L633A/TS-L633P

Location of the required label

PRODUCT IS CERTIFIED BY THE
MANUFACTURER TO COMPLY WITH
DHHS RULES 21 CFR CHAPTER 1,
SUBCHAPTER J, APPLICABLE AT
THE DATE OF MANUFACTURE.

MANUFACTURED

Toshiba Samsung Storage Technology
Korea Corporation
416, Maetan-3Dong, Yeongtong-Gu,
Suwon City, Gyeonggi-Do, 443-742,
Korea

xiv User’s Manual

International precautions

A350/A350D

CAUTION: This appliance contains a
laser system and is classified as a
“CLASS 1 LASER PRODUCT.” To use
this model properly, read the instruction
manual carefully and keep this manual
for your future reference. In case of any
trouble with this model, please contact
your nearest “AUTHORIZED service
station.” T o prevent direct exposure to the
laser beam, do not try to open the
enclosure.

VORSICHT: Dieses Gerät enthält ein
Laser-System und ist als
“LASERSCHUTZKLASSE 1 PRODUKT”
klassifiziert. Für den richtigen Gebrauch
dieses Modells lesen Sie bitte die
Bedienungsanleitung sorgfältig durch
und bewahren diese bitte als Referenz
auf. Falls Probleme mit diesem Modell
auftreten, benachrichtigen Sie bitte die
nächste “autorisierte Service-Vertretung”.
Um einen direkten Kontakt mit dem
Laserstrahl zu vermeiden darf das Gerät
nicht geöffnet werden.

User’s Manual xv

ADVARSEL: Denne mærking er anbragt
udvendigt på apparatet og indikerer, at
apparatet arbejder med laserstråler af
klasse 1, hviket betyder, at der anvendes
laserstrlier af svageste klasse, og at man
ikke på apparatets yderside kan bilve
udsat for utilladellg kraftig stråling.

APPARATET BOR KUN ÅBNES AF
FAGFOLK MED SÆRLIGT KENDSKAB
TIL APPARATER MED
LASERSTRÅLER!

Indvendigt i apparatet er anbragt den her
gengivne advarselsmækning, som
advarer imod at foretage sådanne
indgreb i apparatet, at man kan komme til
at udsatte sig for laserstråling.

A350/A350D

OBS! Apparaten innehåller
laserkomponent som avger laserstråining
överstigande gränsen för laserklass 1.

VAROITUS. Suojakoteloa si saa avata.
Laite sisältää laserdiodin, joka lähetää
näkymätöntä silmilie vaarallista
lasersäteilyä.

CAUTION: USE OF CONTROLS OR
ADJUSTMENTS OR PERFORMANCE
OF PROCEDURES OTHER THAN
THOSE SPECIFIED IN THE OWNER’S
MANUAL MAY RESULT IN
HAZARDOUS RADIAT ION EXPOSURE.

VORSICHT: DIE VERWENDUNG VON
ANDEREN STEURUNGEN ODER
EINSTELLUNGEN ODER DAS
DURCHFÜHREN VON ANDEREN
VORGÄNGEN ALS IN DER
BEDIENUNGSANLEITUNG
BESCHRIEBEN KÖNNEN
GEFÄHRLICHE
STRAHLENEXPOSITIONEN ZUR
FOLGE HABEN.

Important notice

Copyrighted works including, but not limited to music, video, computer
program, databases are protected by copyright laws. Unless specifically
permitted under applicable copyright laws, you cannot copy, modify, assign,
transmit or otherwise dispose of any copyrighted work with the consent of
the owner of the copyright. Please take notice that unauthorized copying,
modification, assignment, transmission and disposition may be subject to
claims for damages and penalties.

■ Avoid using a telephone (other than a cordless type) during an electrical

storm. There may be a remote risk of electric shock from lightning.

■ Do not use the telephone to report a gas leak in the vicinity of the leak.

■ Use only the power cord indicated in this manual.

■ Replace only with the same or equivalent type battery recommended by

the manufacturer.

■ Dispose of used batteries according to the manufacturer’s instructions.

Use only the battery pack that came with the computer or an optional
battery pack. Use of wrong battery could damage your computer.
TOSHIBA assumes no liability for any damage in such case.

xvi User’s Manual

Preface

Congratulations on your purchase of the TOSHIBA A350/A350D computer.
This powerful notebook computer provides excellent expansion capability,
includes multimedia functionality, and is designed to provide years of
reliable, high-performance computing.

This manual tells how to set up and begin using your TOSHIBA A350/
A350D computer. It also provides detailed information on configuring your
computer, basic operations and care, using optional devices and
troubleshooting.

If you are a new user of computers or if you’re new to portable computing,
first read over the Introduction and The Grand Tour chapters to familiarize
yourself with the computer’s features, components and accessory devices.
Then read Getting Started for step-by-step instructions on setting up your
computer.

If you are an experienced computer user, please continue reading the
preface to learn how this manual is organized, then become acquainted
with this manual by browsing through its pages. Be sure to read the Special

features section of the Introduction, to learn about features that are

uncommon or unique to the computers and care fully read HW Setup, If you
are going to install ExpressCards or connect external devices such as a
printer, be sure to read Chapter 8, Optional Devices.

A350/A350D

Manual contents

This manual is composed of the following chapters, appendixes, a glossary
and an index.

Chapter 1, Introduction, is an overview of the computer’s features,
capabilities, and options.

Chapter 2, The Grand Tour, identifies the components of the computer and
briefly explains how they function.

Chapter 3, Getting Started, provides a quick overview of how to begin
operating your computer.

Chapter 4, Operating Basics, includes tips on care of the computer and on
using the Touch Pad, optical disc drive, Audi o/Video controls, the web
camera, the microphone, the internal modem, wireless communication and
LAN.

User’s Manual xvii

A350/A350D

Chapter 5, The Keyboard, describes special keyboard functions includi ng
the keypad overlay and hot keys.

Chapter 6, Power and Power-up Modes, gives details on the computer’s
power resources and battery save modes.

Chapter 7, HW Setup, explains how to configure the computer using the
HW Setup program. It also tells how to set a password.

Chapter 8, Optional Devices, describes the optional hard ware available.
Chapter 9, Troubleshooting, provides helpful information on how to perform

some diagnostic tests, and suggests courses of action if the computer
doesn’t seem to be working properly.

Chapter 10, Disclaimers, provides Legal Footnotes information related to
your computer.

The Appendixes provide technical information about your computer.
The Glossary defines general computer terminology and includes a list of

acronyms used in the text.
The Index quickly directs you to the information contained in this manual.

Conventions

This manual uses the following formats to describe, identify, and highlight
terms and operating procedures.

Abbreviations

On first appearance, and whenever necessary for clarity, abbreviations are
enclosed in parentheses following their definition. For example: Read Only
Memory (ROM). Acronyms are also defined in the Glossary.

Icons

Icons identify ports, dials, and other parts of your computer. The indicator
panel also uses icons to identify the components it is providing information
on.

Keys

The keyboard keys are used in the text to describe many computer
operations. A distinctive typeface identifies the key top symbols as they
appear on the keyboard. For example, ENTER identifies the ENTER key.

xviii User’s Manual

Key operation

Some operations require you to simultaneously use two or more keys. We
identify such operations by the key top symbols separated by a plus sign
(+). For example, CTRL + C means you must hold down CTRL and at the
same time press C. If three keys are used, hold down the first two and at
the same time press the third.

A350/A350D

ABC

When procedures require an action such as
clicking an icon or entering text, the icon’s name
or the text you are to type in is represented in the
typeface you see to the left.

Display

ABC

Names of windows or icons or text generated by
the computer that appear on its display screen
are presented in the type face you see to the left.

Messages

Messages are used in this manual to bring important information to your
attention. Each type of message is identified as shown below.

Pay attention! A caution informs you that improper use of equipment or
failure to follow instructions may cause data loss or damage your
equipment.

Please read. A note is a hint or advice that helps you make best use of
your equipment.

Indicates a potentially hazardous situation, which could result in death or
serious injury, if you do not follow instructions.

Terminology

This term is defined in this document as follows:

Start

User’s Manual xix

The word “Start” refers to the “ ” button in
Microsoft

®

Windows Vista®.

A350/A350D

General Precautions

TOSHIBA computers are designed to optimize safety, minimize strain and
withstand the rigors of portability. However, certain precautions should be
observed to further reduce the risk of personal injury or damage to the
computer.

Be certain to read the general precautions below and to note the cautions
included in the text of the manual.

Creating a computer-friendly environment

Place the computer on a flat surface that is large enough for the computer
and any other items you are using, such as a printer .

Leave enough space around the computer and other equipment to provide
adequate ventilation. Otherwise, they may overheat.

To keep your computer in prime operating condition, protect your work area
from:

■ Dust, moisture, and direct sunlight.

■ Equipment that generates a strong electromagnetic field, such as

stereo speakers (other than speakers that are connected to the
computer) or speakerphones.

■ Rapid changes in temperature or humidity and sources of temperature

change such as air conditioner vents or heaters.

■ Extreme heat, cold, or humidity.

■ Liquids and corrosive chemicals.

Stress injur y

Carefully read the Instruction Manual for Safety and Comfort. It contains
information on the prevention of stress injuries to your hands and wrists
that can be caused by extensive keyboard use.

xx User’s Manual

Heat injury

■ Avoid prolonged physical contact with the computer. If the computer is

used for long periods, its surface can become very warm. While the
temperature will not feel hot to the touch, if you maintain physical
contact with the computer for a long time, for example if you rest the
computer on your lap or if you keep your hands on the palm rest, your
skin might suffer a low-heat injury.

■ If the computer has been used for a long time, avoid direct contact with

the metal plate supporting the various interface ports as this can
become hot.

■ The surface of the AC adaptor can become hot when in use but this

condition does not indicate a malfunction. If you need to transport the
AC adaptor, you should disconnect it and let it cool before moving it.

■ Do not lay the AC adaptor on a material that is sensitive to heat as the

material could become damaged.

Pressure or impact damage

Do not apply heavy pressure to the computer or subject it to any form of
strong impact as this can damage the computer’s components or otherwise
cause it to malfunction.

ExpressCard overheating

A350/A350D

Some ExpressCards can become hot during prolonged use which may
result in errors or instability in the operation of the device in question. In
addition, you should also be careful when you remove an ExpressCard that
has been used for a long time.

Mobile phones

Please be aware that the use of mobile phones can interfere with the audio
system. The operation of the computer will not be impaired in any way, but
it is recommended that a minimum distance of 30cm is maintained between
the computer and a mobile phone that is in use.

Instruction Manual for Safety and Comfort

All important information on the safe and proper use of this computer is
described in the enclosed Instruction Manual for Safety and Comfort.
Be sure to read it before using the computer.

User’s Manual xxi

A350/A350D

xxii User’s Manual

Introduction

This chapter provides an equipment checklist, and it identifies the
computer’s features, options and accessories.

Some of the features described in this manual may not function properly if
you use an operating system that was not pre-installed by TOSHIBA.

Equipment checklist

Carefully unpack your computer, taking care to save the box and packaging
materials for future use.

Hardware

Check to make sure you have all the following items:

■ TOSHIBA A350/A350D Portable Personal Computer

■ AC adaptor and power cord (2-pin plug or 3-pin plug)

■ Cleaning cloth (included with some models)

A350/A350D

Chapter 1

Use the cleaning cloth to wipe away dust, fingerprints and similar from the
keyboard, palm rest and other parts.

Software

The following Windows® operating system and utility software are
pre-installed.

■ Microsoft® Windows Vista

■ Modem Driver (Can be used only for Modem models)

■ Bluetooth Driver (Can be used only for Bluetooth models)

■ Display Driver for Windows

■ TOSHIBA Value Added Package

■ TOSHIBA Hardware Setup

■ TOSHIBA Supervisor Password

User’s Manual 1-1

®

A350/A350D

■ Ulead DVD MovieFactory

®

■ LAN Driver

■ Pointing Device Driver

■ Sound Driver for Windows

■ Wireless LAN Driver (Can be used only for Wireless LAN models)

■ Windows Mobility Center

■ TOSHIBA Face Recognition (is pre-installed in some models)

■ TOSHIBA Disc Creator

■ TOSHIBA Recovery Disc Creator

■ TOSHIBA ConfigFree™

■ TOSHIBA SD Memory Utilities

■ TOSHIBA Assist

■ TOSHIBA CD/DVD Drive Acoustic Silencer

■ TOSHIBA DVD PLAYER

■ Online Manual

SD Memory Card Format Utility and other SD functions are packaged into
TOSHIBA SD Memory Utilities. When uninstalling the SD utilities, click
Start -> Control Panel -> Uninstall a program, and select TOSHIBA SD
Memory Utilities.

Documentation

■ TOSHIBA A350/A350D Portable Personal Computer User’s Manual

■ TOSHIBA A350/A350D Quickstart

■ Instruction Manual for Safety and Comfort

■ Warranty information

If any of the items are missing or damaged, contact your dealer
immediately.

1-2 User’s Manual

Features

A350/A350D

This computer incorporates the following features and benefits:

Processor

Built-in Your computer is equipped with one processor

and processor type varies depending on model.
To check which type of processor is included in
your model, open the TOSHIBA PC Diagnostic
Tool utility by clicking Start -> All programs ->

TOSHIBA -> Utilities -> TOSHIBA PC
Diagnostic Tool.

Chipset

Mobile Intel
Mobile Intel® GM45 Express Chipset
Mobile Intel
or
AMD M780G chipset
AMD M770 chipset

®

PM45 Express Chipset

®

GL40 Express Chipset

Memory

Slots PC2-6400 1 GB, 2 GB or 4 GB memory modules

can be installed in the two memory slots.
Maximum system memory size and speed are

depending on the model you purchased.

If your computer is configured with two 2 GB memory modules or more, the
memory might be displayed as approximately 3 GB only (depending on the
computer’s hardware specifications).

This is correct because the operating system usually displays the available
memory instead of the physical memory (RAM) built into the computer.

Various system components (like the video adapter’s GPU and PCI
devices like Wireless LAN, etc.) requi re th ei r ow n memo ry space. Since a
32-bit operating system cannot address more than 4 GB of memory these
system resources overlap the physical memory. It is a technical limitation
that the overlapped memory is not available to the operating system.

Even though some tools might display the actual physical memory built
into your computer, the memory available to the operating system will still
be approximately 3 GB only.

User’s Manual 1-3

A350/A350D

■ Maximum size of memory can be installed on Mobile Intel® GL40

Express Chipset models is 4GB.

■ PC2-6400 memory module works as PC2-5300 speed on Mobile Intel

GL40 Express Chipset models.

■ PC2-6400 memory module works as PC2-5300 speed on AMD

Athlon™ 64x2 Dual-Core Processor.

®

Video RAM Video RAM depending on the model you

purchased.

®

Mobile Intel
Mobile Intel

GM45 Express Chipset model/

®

GL40 Express Chipset model:

Video RAM capacity shares with main memory,
and the proportion depends on Dynamic Video
Memory Technology.

Mobile Intel® GM45 Express Chipset model/
Mobile Intel

®

PM45 Express Chipset model in
graphic chip by ATI Mobility Radeon™ HD 3470:
External 256MB

Mobile Intel
Mobile Intel

®

GM45 Express Chipset model/

®

PM45 Express Chipset model in
graphic chip by ATI Mobility Radeon™ HD 3650:
External 512MB

AMD M780G Chipset model:
Video RAM capacity shares with main memory,

and the proportion depends on ATI
HyperMemory™.

AMD M780G Chipset model/ AMD M770 Chipset
model in graphic chip by ATI Mobility Radeon™
HD 3470: External 256MB

AMD M770 Chipset model in graphic chip by ATI
Mobility Radeon™ HD 3650: External 512MB

1-4 User’s Manual

Disks

A350/A350D

Hard disk drive This computer is equipped with one of the

Additional hard disk drive sizes may be introduced.

following types of hard disk drive (HDD).

■ 120GB

■ 160GB

■ 250GB

■ 320GB

■ 400GB

■ 500GB

Please note that part of the hard disk drive’s
overall capacity is reserved as administration
space.

Keyboard

Built-in The internal keyboard provides the embedded

numeric overlay keys, dedicated cursor control
overlay keys, and Keys. The keyboard
is compatible with the IBM

Refer to Chapter 5, The Keyboard, for details.

®

enhanced keyboard.

Pointing Device

Built-in Touch Pad The integrated Touch Pad and control buttons in

the palm rest allow control of the on-screen
pointer and support functions such as the
scrolling of windows.

Power

Battery pack The computer is powered by one rechargeable

RTC battery The internal RTC battery backs up the Real Time

User’s Manual 1-5

lithium-ion battery pack.

Clock (RTC) and calendar.

A350/A350D

AC adaptor The AC adaptor provides power to the system

and recharges the batteries when they are low.
It comes with a detachable power cord which will
either have a 2-pin or 3-pin plug enclosure.

As the AC adaptor is universal, it can receive a
range of AC voltages from 100 to 240 volts,
however you should note that the output current
varies among different models. Using the wrong
adaptor can damage your computer. Refer to the

AC adaptor section in Chapter 2, The Grand Tour.

Ports

External monitor This port provides 15-pin, analog VGA port.This

port allows you to connect an external monitor to
the computer.

Universal Serial Bus
(USB 2.0)

The computer supports multiple Universal Serial
Bus ports that comply with the USB 2.0 standard.

The ports with the ( ) has a USB Sleep and

Charge function.

One of the USB ports has an eSATA (External
Serial ATA) function.

i.LINK™ (IEEE1394) This port allows high-speed data transfer to take

place between the computer and external
devices such as digital video cameras.

Slots

ExpressCard™ The internal ExpressCard slot is a Universal slot.

This slot supports ExpressCard/54 and
ExpressCard/34 modules.

Bridge media This slot lets you insert an SD™/SDHC™

memory card, miniSD™/microSD™ Card,
Memory Stick

®

(PRO™/PRO Duo™),
xD-Picture Card™ and MultiMediaCard™.
Refer to Chapter 8, Troubleshooting.

1-6 User’s Manual

Multimedia

A350/A350D

Sound system The integrated sound system provides support

for the computer’s internal speakers and
microphone, also allowing an external
microphone and headphones to be connected
via the appropriate jacks.

Web Camera Web Camera is a device that allows you to

record video or take photographs with your
computer. You can use it for video chatting or
video conferences using a communication tool
such as Windows Live Messenger. Camera
Assistant Software will help you to add various
video effects to your video or photograph.

HDMI out port HDMI out port can connect with Type A

connector HDMI cable.
HDMI cable can send video and audio signals.

In addition to this, it can send and receive control
signals.

By connecting a TV which supports HDMI
Control to this port, the remote control for the
connected TV can be used to operate some of
the computer functions.

Refer to the REGZA Link (PC Control) section in
Chapter 8, Optional Devices, for more details.

Headphone (S/PDIF)
jack

This jack lets you connect digital speakers or a
stereo headphone (16 ohm minimum). When you
connect a digital speaker or headphones, the
internal speakers are automatically disabled.
This jack can be used also as S/PDIF jack and
enables connection of optical digital
correspondence apparatus.

Microphone jack A 3.5mm mini microphone jack enables

connection of a three-conductor mini jack for
stereo microphone input, and connection of a
stereo device for audio input.

User’s Manual 1-7

A350/A350D

Communications

Modem The integrated modem provides capability for

data and fax communications that support the
V.90 (V.92) standards and includes a modem
jack for connection to the telephone line. Please
note that both the V.90 and V.92 standards are
only supported in the USA, UK, France,
Germany, and Canada. Only the V.90 standard is
supported in other regions. You should also be
aware that the speed of data and fax transfer will
depend on the analog telephone line conditions.

LAN The computer has built-in support for Ethernet

LAN (10 megabits per second, 10BASE-T),
Fast Ethernet LAN (100 megabits per second,
100BASE-TX) and Gigabit Ethernet LAN (1000
megabits per second, 1000BASE-T).

Bluetooth Some computers in this series have Bluetooth

wireless communication function which
eliminates the need for cables between
electronic devices such as computers and
printers and mobile phones. When it is enabled,
Bluetooth provides the wireless personal area
network environment which is safe and
trustworthy, that is quick and easy.

Wireless LAN Some computers in this series are equipped with

a Wireless LAN module that is compatible with
other LAN systems based on Direct Sequence
Spread S pectrum/Orthogonal Frequency Division
Multiplexing radio technology that complies with
the IEEE 802.11 Standard.

■ The transmission speed over the wireless LAN and the distance over

which wireless LAN can reach may vary depending on surrounding
electromagnetic environment, obstacles, access point design and
configuration, and client design and software/hardware configuration s .
The Transmit Rate (at X Mbit/s) is the theoretical maximum speed
under the IEEE802.11 (a/b/g/n) standards. The actual transmission
speed will be lower than the theoretical maximum speed.

Wireless
communication

This switch turns the Wireless LAN and Bluetooth
functions on and off.

switch

1-8 User’s Manual

Security

A350/A350D

Security lock slot Connects a security lock to anchor the computer

to a desk or other large object.

Optical disc drive

DVD Super Multi
drive

Some models are equipped with a full-size DVD
Super Multi drive module that lets you run CD’s
or DVD’s without using an adaptor. The drive
reads DVD-ROM’s at a maximum 8x speed and
CD-ROM’s at a maximum 24x speed, and writes
CD-R’s at up to 24x speed, CD-RW’s at up to 24x
speed, DVD-R’s and DVD+R’s at up to 8x speed,
DVD-RW’s and DVD+RW’s at up to 8x speed,
DVD-R (Dual layer) discs at up to 6x speed,
DVD+R (Double Layer) discs at up to 6x speed
and DVD-RAM’s at up to 5x speed, and supports
the following formats:

■ CD-R

■ CD-RW

■ DVD-ROM

■ DVD-Video

■ CD-DA

■ CD-Text

■ Photo CD™ (single/multi-session)

■ CD-ROM Mode 1, Mode 2

■ CD-ROM XA Mode 2 (Form1, Form2)

■ Enhanced CD (CD-EXTRA)

■ Addressing Method 2

■ DVD-R

■ DVD-R (Dual Layer)

■ DVD-RW

■ DVD+R

■ DVD+R (Double Layer)

■ DVD+RW

■ DVD-RAM

User’s Manual 1-9

A350/A350D

DVD Super Multi
drive with Labelflash

Some models are equipped with a full-size DVD
Super Multi drive with Labelflash module that lets
you run CD’s or DVD’s without using an adaptor.
The drive reads DVD-ROM’s at a maximum 8x
speed and CD-ROM’s at a maximum 24x speed,
and writes CD-R’s at up to 24X speed and
CD-RW’s at up to 24X speed. DVD-R’s,
DVD+R’s and DVD+RW’s at up to 8x speed,
DVD-RW’s at up to 8X speed, DVD-R (Dual
Layer) discs and DVD+R (Double Layer) discs at
up to 6x speed, and DVD-RAMs at up to 5x
speed. This drive supports the same formats as
the DVD Super Multi drive.

Software

The computer’s internal display panel supports high-resolution video
graphics and can be set to a wide range of viewing angles for maximum
comfort and readability.

Operating system Microsoft

the preinstalled software section at the front of
this chapter.

TOSHIBA Utilities A number of utilities and drivers are preinstalled

to make your computer more convenient to use.
Refer to the Utilities and applications section in
this chapter.

Plug and Play When you connect an external device to the

computer or when you install a component, Plug
and Play capability enables the system to
recognize the connection and make the
necessary configurations automatically.

®

Windows Vista® is available. Refer to

Special features

The following features are either unique to TOSHIBA computers or are
advanced features which make the computer more convenient to use.

Access each function using the following procedures.
*1 To access the Power Options, click Start -> Control Panel -> System

and Maintenance -> Power Options.

Hot keys Hot keys are specific key combinations that let

1-10 User’s Manual

you quickly change the system configuration
directly from the keyboard without running a
system program.

A350/A350D

Display automatic
power off

*1

This feature automatically cuts off power to the
computer’s display panel when there is no
keyboard input for a specified time, with pow e r
being restored the next time a key is pressed.
This can be specified in the Power Options.

HDD automatic
power off

*1

This feature automatically cuts off power to the
hard disk drive when it is not accessed for a
specified time, with power being restored when
the hard disk drive is next accessed. This can be
specified in the Power Options.

System automatic
Sleep/Hibernation

*1

Mode

This feature automatically shuts down the system
into either Sleep Mode or Hibernation Mode when
there is no input or hardware access for a
specified time. This can be specified in the Power
Options.

Keypad overlay A ten-key numeric keypad is integrated into the

keyboard. Please refer to the Keypad overlay
section in Chapter 5, The Keyboard, for
information on using this feature.

Power on password Two levels of password security, supervisor and

user, are available to prevent unauthorized
access to your computer.

Instant security A specific hot key function automatically locks the

system providing data security.

Intelligent power
supply

*1

A microprocessor in the computer’s intelligent
power supply detects the battery’s charge,
automatically calculates the remaining battery
capacity and protects electronic components
from abnormal conditions such as a voltage
overload from the AC adaptor. This can be
specified in the Power Options.

*1

Battery save mode

This feature lets you configure the computer in
order to save battery power. This can be
specified in the Power Options.

Low battery
automatic
Hibernation Mode

When battery power is exhausted to the point that
computer operation cannot be continued, the

*1

system automatically enters Hibernation Mode
and shuts itself down. This can be specified in the
Power Options.

User’s Manual 1-11

A350/A350D

Heat dispersal

*1

T o protect against overheating, the processor has
an internal temperature sensor so that, if the
computer’s internal temperature rises to a certain
level, the cooling fan is turned on or the
processing speed is lowered. This can be
specified in the Power Options.

If the processor’s temperature reaches an unacceptably high level with
either setting, the computer automatically shuts down to prevent any
damage - in this instance all unsaved data in memory will be lost.

Hibernation Mode This feature lets you turn off the power to the

computer without exiting from your software. The
contents of main memory are automatically
saved to the hard disk drive so that when you
next turn the power on again, you can continue
working right where you left off.

Sleep Mode If you have to interrupt your work, you can use

this feature to allow you to turn off power to the
computer without exiting from your software. Data
is maintained in the computer’s main memory so
that when you next turn on the power, you can
continue working right where you left off.

TOSHIBA Value Added Package

This section describes the TOSHIBA Component features pre-installed on
the computer.

TOSHIBA Power
Saver

TOSHIBA Power Saver provides you with the
features of more various power supply
managements.

TOSHIBA Button
Support

This utility controls the following computer button
functions.

■ Mute button

■ CD/DVD button

The starting application from the button can be
changed.

TOSHIBA Zooming
Utility

This utility allows you to enlarge or reduce the
icon size on the Windows Desktop, or the zoom
factor associated with specific supported
applications.

1-12 User’s Manual

A350/A350D

TOSHIBA PC
Diagnostic Tool

TOSHIBA Flash
Cards

TOSHIBA
Accessibility

Utilities and Applications

This section describes the pre-installed utilities that come with the
computer and details how to start them. For further information on their
operation, please refer to each utility’s online manual, help files or
README.TXT file.

TOSHIBA Face
Recognition

The TOSHIBA PC Diagnostic Tool will display
basic system configuration information and allow
the functionality of some of the computer’s
built-in hardware devices to be tested.

The TOSHIBA Flash Cards provide a quick wa y
to modify selected system functions and to
launch applications.

■ Hot key function

■ TOSHIBA utility launcher function

The TOSHIBA Accessibility utility provides
support to movement impaired users when they
need to use the TOSHIBA Hot-key functions. In
use, the utility allows you to make t3he FN key
“sticky”, that is you can press it once, release it,
and they press one of the “F” keys in order to
access its specific function. When set, the FN
key will remain active until another key is
pressed.

TOSHIBA Face Recognition uses a face
verification library to verify the face data of users
when they log in to Windows. If the verification is
successful, the user will be logged into Windows
automatically. The user can thus avoid having to
enter a password, which makes the login process
easier.

Bluetooth Stack for
Windows by Toshiba

Bluetooth functions cannot be used in models that do not have a Bluetooth
module installed.

User’s Manual 1-13

This software enables communication between
the computer and external Bluetooth devices
such as printers and mobile phones.

A350/A350D

TOSHIBA Assist TOSHIBA Assist is a graphical user interface that

provides access to specific tools, utilities and
applications that make the use and configuration
of the computer easier.

HW Setup utility To start the utility, click the Windows Start button,

point to All Programs, click TOSHIBA, click

Utilities, and select HW Setup icon.

TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities that

improve the ease and control of communication
devices and network connections, help in the
identification of communication problems and
allow the creation of profiles if you need to switch
between different locations and communication
networks. To access this utility, click Start -> All

Programs -> TOSHIBA -> ConfigFree.

TOSHIBA Disc
Creator

You can create CD’s and DVD’s in a number of
formats including audio CD’s that can be played
on a standard CD player, and data CD’s/DVD’s
which can store copies of the files and folders on
your computer’s hard disk drive. To start this
utility, click Start -> All Programs -> TOSHIBA

-> CD&DVD Applications -> Disc Creator.

TOSHIBA DVD-RAM
Utility

This utility has the function of Physical Forma t
and Write-Protect to DVD-RAM. This utility is
contained the setup module of TOSHIBA Disc
Creator. To start this utility, click Start -> All

Programs -> TOSHIBA -> CD&DVD
Applications -> DVD-RAM Utility.

Ulead DVD
MovieFactory for
TOSHIBA

Ulead DVD MovieFactory for TOSHIBA allows
users to instantly create DVD video or slideshow
discs via a user-friendly wizard interface with
specific task oriented features.

The Labelflash feature is also supported which
allows text and images to be printed on the label
surface of Labelflash compatible media without
using a printer. Some models supports the
Labelflash function.

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A350/A350D

Labelflash features cannot be used in models that do not have a DVD
Super Multi drive with Labelflash.

In order to determine if the optical disc drive installed in your computer
supports Labelflash follow the steps as detailed below:

1. Click Start -> All Programs -> DVD MovieFactory for TOSHIBA ->
Ulead DVD MovieFactory for TOSHIBA Launcher to launch DVD
MovieFactory.

2. Click Print Disc Label -> Label Printing. Ulead Label@Once is
started.

3. Click the General tab.

4. Choose optical disc drive for Printer.

If the drive name is displayed in Step 4, your computer’s optical disc drive
supports Labelflash.

Windows Mobility
Center

This section describes the Windows Mobility
Center. Mobility Center is a utility for accessing
several mobile PC settings quickly in one
window. A default maximum of eight tiles are
provided by the operating system, and the
additional two tiles are added to your Mobility
Center.

■ Lock Computer:

This can be used to lock your computer without
turning it off. This has the same function as the
Lock button at the bottom of the right pane in the
start menu.

■ TOSHIBA Assist:

This can be used to open TOSHIBA Assist if it is
already installed in your computer.

TOSHIBA DVD
PLAYER

This software is provided for playback of DVD
Video.It has an on-screen interface and
functions. Click Start -> All Programs ->
TOSHIBA DVD PLAYER.

Frame dropping, audio skipping or out of synch audio and video may occur
during playback of some DVD Video titles. Make sure to connect the
computer’s AC adaptor when playing a DVD Video. Power-saving features
may interfere with smooth playback.

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Options

CD/DVD Drive
Acoustic Silencer

The CD/DVD Drive Acoustic Silencer utility
allows you to configure the read speed at which
the optical disc drive will operate. In use you can
select either Normal Mode, which will operate
the drive at its maximum speed for quick data
access, or Quiet Mode, which operates the drive
at single speed for audio CD playback and which
can lessen the operational noise. This utility does
not have any function when using DVD’s.

You can add a number of options to make your computer even more
powerful and convenient to use. The following options are available:

Memory expansion 1,024MB, 2,048MB or 4,096MB memory module

(DDR2-800) can easily be installed in the
computer.

Battery Pack An additional battery pack can be purchased for

use as either a spare or replacement. Please
refer to Chapter 6, Power and Power-up Modes
for futher information.

AC Adaptor If you frequently use your computer at more than

one site, it may be convenient to purchase an
additional AC adaptor to be kept at each site in
order to remove the need to always carry the
adaptor with you.

USB FDD The USB floppy diskette drive accommodates

either a 1.44MB or 720KB floppy diskette through
connection to one of the computer’s USB ports.
In use, please be aware that, while you cannot
format 720KB floppy diskettes under Windows

®

Vista

, you are able to read and write to diskettes

that have already been formatted.

Security lock A slot is available to attach a security cable to the

computer to deter theft.

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The Grand Tour

This chapter identifies the various components of your computer. Become
familiar with each component before you operate the computer.

Front with the display closed

The following figure shows the computer’s front with its display panel in the
closed position.

Bridge media slot

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Chapter 2

Headphone (S/PDIF) jack

Wireless

communication

switch*

* Depending on the model you purchased.

Figure 2-1 Front of the computer with display closed

Wireless
communication
switch

User’s Manual 2-1

Slide this switch to the right to turn on Wireless
LAN and Bluetooth functions. Slide it to the left to
turn off the functions.

Microphone jack

Volume Control

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■ Turn Wi-Fi® and Bluetooth functionalities off when near a person who

may have a cardiac pacemaker implant or other medical electric
device. Radio waves may affect pacemaker or medical device
operation, possibly resulting in serious injury. Follow the instruction of
your medical device when using any Wi-Fi or Bluetooth functionality.

■ Always turn off Wi-Fi

®

and Bluetooth functionality if the computer is
near automatic control equipment or appliances such as automatic
doors or fire detectors. Radio waves can cause malfunction of such
equipment, possibly resulting in serious injury.

■ Do not use the Wi-Fi

®

and Bluetooth functionalities near a microwave
oven or in areas subject to radio interference or magnetic fields.
Interference from a microwave oven or other source can disrupt Wi-Fi
or Bluetooth operation.

Bridge media slot

This slot lets you insert an SD™/SDHC™
memory card, miniSD™/microSD™ Card,
Memory Stick

®

(PRO™/PRO Duo™), xD-Picture

Card™ and MultiMediaCard™. Refer to Chapter 8,

Optional Devices.

Keep foreign metal objects, such as screws, staples and paper clips, out of
the Bridge media slot. Foreign metal objects can create a short circuit,
which can cause damage and fire, possibly resulting in serious injury.

Microphone jack A 3.5 mm mini microphone jack enables

connection of a three-conductor mini jack for
monaural microphone input, and connection of a
stereo device for audio input.

Headphone (S/PDIF)
jack

A 3.5 mm mini headphone jack that lets you
connect digital speakers or stereo headphones
(16 ohm minimum). When you connect a digital
speaker or headphones, the internal speakers
are automatically disabled.

This jack can be used also as S/PDIF jack and
enables connection of optical digital
correspondence apparatus.

Volume control Use this dial to adjust the volume of the internal

stereo speakers and optional external stereo
headphones (if connected).

2-2 User’s Manual

Left side

The following figure shows the computer’s left side.

Video-out port*

LAN jack

Universal serial bus (USB 2.0)

port

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Express Card

slot

External monitor

port

* Depending on the model you purchased.

External monitor
port

Cooling vents

Figure 2-2 The left side of the computer

This port allows you to connect an external
monitor to the computer.

HDMI out

port*

eSATA/USB

combo port

i. LINK

(IEEE 1394) port

Cooling vents The cooling vents help keep the processor from

overheating.

Do not block the cooling vents. Keep foreign metal objects, such as
screws, staples and paper clips, out of the cooling vents. Foreign metal
objects can create a short circuit, which can cause damage and fire,
possibly resulting in serious injury.

Vide-out port Plug a 4-pin S-Video connector into this port

(Provided with some models).

HDMI out port HDMI out port can connect with Type A

connector HDMI cable.One HDMI cable can
send video and audio signals. In addition to this,
it can send and receive control signals.

By connecting a TV which supports HDMI
Control to this port, the remote control for the
connected TV can be used to operate some of
the computer functions (Provided with some
models).

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LAN jack This jack lets you connect to a LAN. The adaptor

has built-in support for Ethernet LAN
(10 megabits per second, 10BASE-T),
Fast Ethernet LAN (100 megabits per second,
100BASE-TX) and Gigabit Ethernet LAN
(1000 megabits per second, 1000BASE-T).
The LAN has two indicators. Refer to Chapter 4,

Operating Basics, for details.

■ Do not connect any cable other than a LAN cable to the LAN jack.

It could cause damage or malfunction.

■ Do not connect the LAN cable to a power supply. It could cause

damage or malfunction.

eSATA/USB combo
port

This Universal Serial Bus port, which complies to
the USB 2.0 standard, is provided on the left
hand side of the computer. The ports with the

icon ( ) have USB Sleep and Charge function.
This port also has eSATA (External Serial ATA)
function.

Universal Serial Bus
(USB 2.0) port

The Universal Serial Bus port, which complies
with the USB 2.0 standard, is provided on the left
hand side of the computer. The port with the icon

() has USB Sleep and Charge function.

Keep foreign metal objects, such as screws, staples and paper clips, out of
the USB connectors. Foreign metal objects can create a short circuit,
which can cause damage and fire, possibly resulting in serious injury.

Please note that it is not possible to confirm the operation of all functions of
all USB devices that are available. In view of this it may be noted that
some functions associated with a specific device might not operate
properly.

ExpressCard slot This slot allows you to install a single

ExpressCard device.

Keep foreign metal objects, such as screws, staples and paper clips, out of
the ExpressCard slot and PC Card slot. Foreign metal objects can create a
short circuit, which can cause damage and fire, possibly resulting in
serious injury.

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A350/A350D

Right side

i.LINK (IEEE1394)
port

This port allows you to connect an external
device, such as a digital video camera, to the
computer for high-speed data transfer.

The following figure shows the computer’s right side.

Security lock slot

(USB 2.0) ports

*Depending on the model you purchased.

Universal Serial Bus
(USB 2.0) ports

Modem jack

Figure 2-3 The right side of the computer

Two Universal Serial Bus ports, which comply to
the USB 2.0 standard, are provided on the right

DC IN 19V jackOptical disc driveUniversal Serial Bus

side of the computer. The port with the icon ( )
has USB Sleep and Charge function

Modem jack The modem jack allows you use to attach a

modular cable in order to connect the internal
modem directly to a telephone line.

■ Connection to any communication line other than an analog phone line

could cause a computer system failure.

■ Connect the built-in modem only to ordinary analog phone lines.

■ Never connect the built-in modem to a digital line (ISDN).

■ Never connect the built-in modem to the digital connector on a

public telephone or to a digital private branch exchange (PBX).

■ Never connect the built-in modem to a key telephone system for

residences or offics.

■ Avoid using your computer modem with the telephone cable connected

during an electrical storm. There may be a remote risk of electric shock
from lightning.

Optical disc drive The computer is configured with a DVD Super

Multi drive.

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DC IN 19V jack The AC adaptor connects to this jack in order to

power the computer and charge its internal
batteries. Please note that you should only use
the model of AC adaptor supplied with the
computer at the time of purchase - using the
wrong AC adaptor can cause damage to the
computer.

Back side

Underside

Hard disk drive 2

Security lock slot A security cable can be attached to this slot and

then connected to a desk or other large object in
order to deter theft of the computer.

The following figure shows the computer’s back side.

Figure 2-4 The computer’s back side.

The following figure shows the underside of the computer. You should
ensure that the display is closed before the computer is turned over to
avoid causing any damage.

Hard disk drive 1

Memory

Cooling vent

Battery release latch Battery safety lock

Figure 2-5 The underside of the computer

2-6 User’s Manual

Battery

A350/A350D

Memory module
slots

1

Battery safety lock Slide this latch into its “Unlock” position in order

Battery release latch Slide and hold this latch in its “Unlock” position in

2

Battery pack The battery pack provides power to the computer

Cooling vents The computer’s cooling vents help keep the

The memory module slots are located here. The
memory module slots allow the installation,
replacement and removal of additional memory
modules. Please refer to the Additional memory

module section in Chapter 8, Optional Devices

for more information.

to release the battery pack for removal.

order to release the battery pack for removal.
For more detailed information on removing the

battery pack please refer to Chapter 6, Power

and Power-up Modes.

when the AC adaptor is not connected. For more
detailed information on the use and operation of
the battery pack please refer to Chapter 6, Power

and Power-up Modes.

processor from overheating.

User’s Manual 2-7

A350/A350D

Front with the display open

This section shows the computer with the display panel open. In order to
open the display, lift the display panel up and position it at a comfortable
viewing angle for you.

Wireless LAN

antenna*

LCD Sensor

Power button

Web Camera LED*
Web Camera*

Microphone*
Display Screen

Display hinge

Stereo speakers

Touch Pad

Bluetooth antenna*

Stereo speakers

Front operation panel

*Depending on the model you purchased.

Touch Pad control
buttons

System Indicators

Figure 2-6 The front of the computer with the display open

Display hinge The display hinge allows the display panel to be

positioned at a variety of easy-to-view angles.

Stereo speakers The speakers emit sound generated by your

software as well as audio alarms, such as low
battery condition, generated by the system.

Keep foreign objects out of the speakers. Never allow metal objects, such
as screws, staples and paper clips, to enter the computer or keyboard.
Foreign metal objects can create a short circuit, which can cause computer
damage and fire, possibly resulting in serious injury.

2-8 User’s Manual

A350/A350D

Display screen Please be aware that, when the computer is

operating on the AC adaptor, the image
displayed on the internal screen will be
somewhat brighter than when it operates on
battery power. This difference in brightness
levels is intended to save power when operating
on batteries. For more information on the
computer’s display, please refer to Appendix B,

Display Controller.

Front operation
panel (six panels)

Six panels are available for use:
Mute, CD/DVD, Play/Pause, Stop, Previous,

Next.
These panels allow you to manage Audio/Video,

run applications and access utilities.

Power button Press this button to turn the computer’s power on

and off.

To uc h Pa d The Touch Pad pointing device located in the

center of the palm rest is used to control the
movement of the on-screen pointer. For more
information, please refer to the Using the Touch

Pad section in Chapter 4, Operating Basics.

To uc h Pa d co ntrol
buttons

The control buttons located below the T ouch Pad
allow you to select menu items or manipulate text
and graphics as designated by the on-screen
pointer.

System indicators These LED indicators allow you to monitor the

status of various computer functions and are
described in more detail within the System

indicators section later in this chapter.

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A350/A350D

Web Camera Web Camera is a device that allows you to

record video or take photographs with your
computer. You can use it for video chatting or
video conferences using a communication tool
such as Windows Live Messenger. Camera
Assistant Software will help you to add various
video effects to your video or photograph.

Enables the transmission of video and use of
video chat via the internet using specialized
applications.

The effective pixel count for this web camera is

1.3 million and 0.3million (0.3M maximum
photograph size: 640X480 pixels; 1.3M
maximum photograph size: 1280X1024 pixels).

Please remove the protective plastic-film before
using the Web Camera.

Please refer to the Using the web camera section
in Chapter 4, Operating Basics.

Web Camera LED

The Web Camera LED glows when the Web
Camera is operating.

Please remove the protective plastic-film before
using the Web Camera.

LCD Sensor switch This switch senses when the display panel is

either closed or opened and activates the Panel
Power Off/On feature as appr o p r ia te . For
example, when you close the display panel the
computer enters Hibernation Mode and shuts
itself down and then, when you next open the
display, the computer will automatically start up
and return you to the application you were
previously working on.

You can specify within the Power Options. To
access it, click Start -> Control Panel -> System
and Maintenance -> Power Options.

Do not put any magnetic objects close to this switch as they may cause the
computer to automatically enter Hibernation Mode and shut down even if
the Panel Power Off feature is disabled.

Microphone A built-in microphone allows you to import and

record sounds for your application - please refer
to the Sound system section in Chapter 4,

Operating Basics for more information.

2-10 User’s Manual

Front operation panel

Six buttons are provided with some models.

Available for use: Mute or LED On/Off, CD/DVD, Play/Pause, Stop,
Previous, Next.

These buttons allow you to manage audio/video, run applications and
access utilities. Refer to the Function buttons section in Chapter 4,

Operating Basics, for details.

Please handle your computer carefully to avoid scratching or damaging the
surface.

A350/A350D

Figure 2-7 Front operation panel

Mute or LED On/Off
button

CD/DVD button Press this button to launch an application

Play/Pause button Press this button to begin playing an audio CD,

Stop Press this button to stop playing.

Previous button Press this button to advance to the previous

Next button Press this button to advance to the next track,

Depending on the model you purchased, press
this button to turn off the sound or to switch the
illumination of the Touch Pad, br and logo and
buttons on or off.

program (Windows Media Player / TOSHIBA
DVD PLAYER).

a DVD movie or digital audio files. This button
also acts as a Pause button.

track, chapter or data.

chapter or data.

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System indicators

The LED system indicators for specific computer operations glow when
those operations are in progress.

DC IN The DC IN indicator normally glows white when

Power The Power indicator normally glows white when

Battery The Battery indicator shows the condition of the

Figure 2-8 System indicators

power is being correctly supplied from the AC
power adaptor. However, if the output voltage
from the adaptor is abnormal, or if the computer’s
power supply malfunctions, this indicator will go
out.

the computer is turned on. However, if you turn
the computer off in Sleep Mode, this indicator will
flash amber - approximately one second on, two
seconds off - both while the system is shutting
down and while it remains turned off.

battery’s charge - white indicates the battery is
fully charged, amber indicates the battery is
charging, and flashing amber indicates a low
battery condition. Please refer to Chapter 6,

Power and Power-up Modes, for more

information on this feature.

HDD/ODD/eSA TA The HDD/ODD/eSATA indicator glows white

Bridge media slot The Bridge media slot indicator glows white

2-12 User’s Manual

whenever the computer is accessing the built-in
hard disk drive or the other drives.

when the computer is accessing the Bridge
media slot.

Keyboard indicators

The following figures show the positions of the CAPS LOCK indicator and
the keypad overlay indicators which show the following conditions:

■ When the CAPS LOCK indicator glows, the keyboard will produce

capitals when any letter is typed.

■ When the Arrow Mode indicator glows, the keypad overlay allows you to

use cursor functions.

■ When the Numeric Mode indicator glows, the keypad overlay allows

you to enter numbers.

A350/A350D

CAPS LOCK indicator

Figure 2-9 Keypad indicators

CAPS LOCK This indicator glows green when letter keys are

locked into their uppercase format.

Arrow Mode When the Arrow Mode indicator lights green,

you can use the gray labeled keys on the keypad
overlay as cursor keys. Please refer to the

Keypad overlay section in Chapter 5, The
Keyboard for more information.

Numeric Mode When the Numeric Mode indicator lights green,

you can use the gray labeled keys on the keypad
overlay for number entry. Please refer to the

Keypad overlay section in Chapter 5, The
Keyboard for more information.

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Optical disc drives

The computer is configured with a DVD Super Multi drive. A Serial ATA
interface controller is used for CD/DVD-ROM operation. When the
computer is accessing a CD/DVD, an indicator on the drive glows.

Region codes for DVD drives and media

DVD Super Multi drives and their associated media are manufactured
according to the specifications of six marketing regions. When you
purchase DVD-Video, make sure it matches your drive. Otherwise it will not
play properly.

Code Region

1 Canada, United States
2 Japan, Europe, Sout h Afri ca , Mi ddl e Ea st
3 South East Asia, East Asia
4 Australia, New Zealand, Pacific Islands, Central America,

5 Russia, Indian Subcontinent, Africa, North Korea, Mongolia
6 China

South America, Caribbean

Writable discs

This section describes the types of writable CD/DVD discs. Check the
specifications of your drive to see the types of discs it can write. Use
TOSHIBA Disc Creator to write compact discs. Please refer to Chapter 4,

Operating Basics for further information.

CDs

■ CD-R discs can be written only once. The recorded data cannot be

erased or changed.

■ CD-RW discs including multi speed CD-RW discs, high-speed CD-RW

discs and ultra-speed CD-RW discs can be recorded more than once.

DVDs

■ DVD-R, DVD+R, DVD-R (Dual Layer) and DVD+R (Double Layer) discs

can be written only once. The recorded data cannot be erased or
changed.

■ DVD-RW, DVD+RW and DVD-RAM discs can be recorded more than

once.

Some types and formats of DVD-R (Dual Layer) and DVD+R (Double
Layer) discs may be unreadable.

2-14 User’s Manual

DVD Super Multi drive

The full-size DVD Super Multi drive module allows you to record data to
recordable CD’s and DVD’s as well as run either 12cm (4.72") CD’s and
DVD’s and 8cm (3.15") CD’s and DVD’s without using an adaptor.

The speed is slower at the center of a disc and faster at the outer edge.

DVD read 8 speed (maximum)
DVD-R write 8 speed (maximum)
DVD-R DL write 6 speed (maximum)
DVD-RW write 6 speed (maximum)
DVD+R write 8 speed (maximum)
DVD+R DL write 6 speed (maximum)
DVD+RW write 8 speed (maximum)
DVD-RAM write 5 speed (maximum)
CD read 24 speed (maximum)
CD-R write 24 speed (maximum)
CD-RW write 24 speed (maximum, Ultra-speed media)

AC adaptor

A350/A350D

The AC adaptor can automatically adjust to any voltage ranging from
90 to 264 volts and to a frequency of either 47 or 63 hertz, enabling you to
use this computer in almost any country/region. The adaptor converts AC
power to DC power and reduces the voltage supplied to this computer.

To recharge the battery, simply connect the AC adaptor to a power source
and to the computer. Please refer to Chapter 6, Power and Power - up

Modes for further information.

Figure 2-10 The AC adaptor (2-pin plug)

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Figure 2-11 The AC adaptor (3-pin plug)

■ Depending on the model in question, either a 2-pin or 3-pin adaptor/

power lead will be bundled with the computer.

■ Do not use a 3-pin to 2-pin conversion plug.

■ The supplied power cord conforms to safety rules and regulations in

the region the product is bought and should not be used outside of this
region. In order to use the adaptor/computer in other regions, you
should please buy a power cord that conforms to the safety rules and
regulations in that particular region.

Always use the TOSHIBA AC adaptor that was included with your
computer, or use AC adaptors specified by TOSHIBA to avoid any risk of
fire or other damage to the computer. Use of an incompatible AC adaptor
could cause fire or damage to the computer possibly resulting in serious
injury.

2-16 User’s Manual

Getting Started

This chapter provides basic information to start using your computer.
It covers the following topics:

■ If the battery pack is not pre-installed in the computer that you

purchased, please install the battery pack before you start using the
computer.

■ All users should be sure to read the section Starting up f or the first time.

■ Be sure to read the enclosed Instruction Manual for Safety and Comfort

for information on the safe and proper use of this computer. It is
intended to help you be more comfortable and productive while using a
notebook computer. By following the recommendations in it you may
reduce your chance of developing a painful or disabling injury to your
hand, arms, shoulders or neck.

A350/A350D

Chapter 3

■ Connecting the AC adaptor

■ Opening the display

■ Turning on the power

■ Starting up for the first time

■ Turning off the power

■ Restarting the computer

■ System Recovery Options and Restoring the pre-installed software

■ Use a anti-virus software and make sure it is updated regularly.

■ Never format storage media without checking its content - formatting

destroys all stored data.

■ It is a good idea to periodically back up the internal hard disk drive or

other main storage device to external media. General storage media is
not durable or stable over long periods of time and under certain
conditions may result in data loss.

■ Before you install a device or application, save any data in memory to

the hard disk drive or other storage media. Failure to do so may result
in the loss of data.

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Connecting the AC adaptor

Attach the AC adaptor when you need to charge the battery or you want to
operate from AC power. It is also the fastest way to get started, because
the battery pack will need to be charged before you can operate from
battery power.

The AC adaptor can be connected to any power source supplying from
90 to 264 volts and 47 or 63 hertz. For details on using the AC adaptor to
charge the battery pack, refer to Chapter 6, Power and Power-up Modes.

■ Always use the TOSHIBA AC adaptor that was included with your

computer or use AC adaptors specified by TOSHIBA to avoid any risk
of fire or other damage to the computer. Use of an incompatible AC
adaptor could cause fire or damage to the computer possibly resulting
in serious injury. TOSHIBA assumes no liability for any damage caused
by use of an incompatible adaptor.

■ Never plug the AC adaptor into a power source that does not

correspond to both the voltage and the frequency specified on the
regulatory label of the unit. Failure to do so could result in a fire or
electric shock, possibly resulting in serious injury.

■ Always use or purchase power cables that comply with the legal

voltage and frequency specifications and requirements in the country of
use. Failure to do so could result in a fire or electric shock, possibly
resulting in serious injury.

■ The supplied power cord conforms to safety rules and regulations in

the region the product is bought and should not be used outside this
region. For use in other regions, please buy power cords that conform
to safety rules and regulations in the particular region.

■ Do not use a 3-pin to 2-pin conversion plug.

■ When you connect the AC adaptor to the computer, always follow the

steps in the exact order as described in the User’s Manual. Connecting
the power cable to a live electrical outlet should be the last step
otherwise the adaptor DC output plug could hold an electrical charge
and cause an electrical shock or minor bodily injury when touched.
As a general safety precaution, avoid touching any metal parts.

■ Never place your computer or AC adaptor on a wooden surface,

furniture, or any other surface that could be marred by exposure to heat
since the computer base and AC adaptor’s surface increase in
temperature during normal use.

■ Always place your computer or AC adaptor on a flat and hard surface

that is resistant to heat damage.

Refer to the enclosed Instruction Manual for Safety and Comfort for
detailed precautions and handling instructions.

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1. Connect the power cord to the AC adaptor.

Figure 3-1 Connecting the power cord to the AC adaptor (2-pin plug)

Figure 3-2 Connecting the power cord to the AC adaptor (3-pin plug)

Either a 2-pin or 3-pin adaptor/cord will be included with the computer
depending on the model.

2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on the
right side of the computer.

DC IN 19V Jack

Figure 3-3 Connecting the adaptor to the computer

3. Plug the power cord into a live wall outlet - the Battery and DC IN
indicators on the front of the computer should glow.

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Opening the display

The display panel can be opened to a wide range of angles for optimal
viewing.

While holding down the palm rest with one hand so that the main body of
the computer is not raised, slowly lift the display panel - this will allow the
angle of the display panel to be adjusted to provide optimum clarity.

Display panel

Use reasonable care when opening and closing the display panel. Opening
it vigorously or slamming it shut could damage the computer.

Figure 3-4 Opening the display

■ As the display panel cannot be flipped to180 degrees, please be

careful of the angle when flipping open the display panel.

■ Be careful not to open the display panel too far as this could put stress

on the display panel’s hinges and cause damage.

■ Do not press or push on the display panel.

■ Do not lift the computer by the display panel.

■ Do not close the display panel with pens or any other objects left in

between the display panel and the keyboard.

■ When opening or closing the display panel, place one hand on the

palm rest to hold the computer in place and use the other hand to
slowly open or close the display panel (Do not use excessive force
when opening or closing the display panel).

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Turning on the power

This section describes how to turn on the power - the Power indicator will
then indicate the status. Please refer to the Monitoring of power condition
section in Chapter 6, Power and Power-up Modes, for more information.

■ After you turn on the power for the first time, do not turn it off until you

have set up the operating system. Please refer to the section Starting

up for the first time for more information.

■ Volume cannot be adjusted during Windows Setup.

1. Open the computer’s display panel.

2. Press the computer’s power button.

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Power button

Figure 3-5 Turning on the power

Starting up for the first time

The Microsoft Windows Vista® Startup Screen will be the first screen
displayed when you turn on the power. Follow the on-screen instructions on
each screen in order to properly install the operating system.

When it is displayed, be sure to read the Software License Terms
carefully.

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Turning off the power

The power can be turned off in one of three modes, either Shut Down
Mode, Hibernation Mode or Sleep Mode.

Shut Down Mode

When you turn off the power in Shut Down Mode no data will be saved and
the computer will boot to the operating system’s main screen the next time
it is turned on.

1. If you have entered data, either save it to the hard disk drive or to other
storage media.

2. Make sure all disk/disc activity has stopped before removing the
CD/DVD or floppy diskette.

■ Make sure the Hard Disk Drive indicator is off. If you turn off the power

while a disk (disc) is being accessed, you may lose data or damage the
disk.

■ Never turn off the power while an application is running. Doing so could

cause loss of data.

■ Never turn off the power, disconnect an external storage device or

remove storage media during data read/write. Doing so can cause data
loss.

3. Click Start.

4. Click the arrow button ( ) located in the power management buttons
( ) and select Shut Down from the menu.

5. Turn off any peripheral devices connected to your computer.

Do not turn the computer or peripheral devices back on immediately - wait
a short period to avoid any potential damage.

Hibernation Mode

The Hibernation Mode feature saves the contents of memory to the hard
disk drive when the computer is turned off so that, the next time it is turned
on, the previous state is restored. Please note that the Hibernation Mode
feature does not save the status of any peripheral devices connected to the
computer.

■ Save your data. While entering Hibernation Mode, the computer saves

the contents of memory to the hard disk drive. However, for safety
sake, it is best to save your data manually.

■ Data will be lost if you remove the battery or disconnect the AC adaptor

before the save is completed. Wait for the Hard Disk Drive indicator to
go out.

■ Do not install or remove a memory module while the computer is in

Hibernation Mode. Data will be lost.

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Benefits of Hibernation Mode

The Hibernation Mode feature pro vi des the following benefits :

■ Saves data to the hard disk drive when the computer automatically

shuts down because of a low battery condition.

■ Y ou can return to your previous working environment immediately when

you turn on the computer.

■ Saves power by shutting down the system when the computer receives

no input or hardware access for the time period set by the System
Hibernate feature.

■ Allows the use of the panel power off feature.

Starting Hibernation Mode

You can also enable Hibernation Mode by pressing FN + F4 - please refer
to Chapter 5, The Keyboard, for further details.

To enter Hibernation Mode, follow the steps below.

1. Click St art.

2. Click the arrow button ( ) in the power management buttons

( ) and select Hibernate from the menu.

Automatic Hibernation Mode

The computer can be configured to enter Hibernation Mode automatically
when you press the power button or close the lid. In order to define these
settings, you can follow the steps as described below:

1. Click St art and click the Control Panel.

2. Click System and Maintenance and click Power Options.

3. Click Choose what the power button does or Choose what closing

the lid does.

4. Enable the desired Hibernation Mode settings for When I press the

power button and When I close the lid.

5. Click the Save changes button.

Data save in Hibernation Mode

When you turn off the power in Hibernation Mode, the computer will take a
moment to save the current data in memory to the hard disk drive. During
this time, the Hard Disk Drive indicator will glow.

After you turn off the computer , and the content of memory has been saved
to the hard disk drive, turn off the power to any peripheral devices.

Do not turn the computer or devices back on immediately. Wait a moment
to let all capacitors fully discharge.

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Sleep Mode

If you have to interrupt your work, you are able to turn off the power without
exiting from your software by placing the computer into Sleep Mode. In this
mode data is maintained in the computer’s main memory so that when you
turn on the power again, you can continue working right where you left off.

When you have to turn off your computer aboard an aircraft or in places
where electronic devices are regulated or controlled, always completely
shut down the computer. This includes turning off any wireless
communication switches or devices, and canceling settings that reactivate
the computer automatically, such as a timer recording function. Failure to
completely shut down the computer in this way could allow the operating
system to reactivate and run pre-programmed tasks or preserve unsaved
data, which could interfere with aviation or other systems, possibly causing
serious injury.

■ Before entering Sleep Mode, be sure to save your data.

■ Do not install or remove a memory module while the computer is in

Sleep Mode. The computer or the memory module could be damaged.

■ Do not remove the battery pack while the computer is in Sleep Mode

(unless the computer is connected to an AC power source). Data in
memory could be lost.

■ When the AC adaptor is connected, the computer will go into Sleep Mode

according to the settings in the Power Options (to access it, Start ->
Control Panel -> System and Mai ntenance -> Power Options).

■ To restore the operation of the computer from Sleep Mode, press and

hold the power button or any key on the keyboard for a short amount of
time. Please note that keyboard keys can only be used if the Wake-up
on Keyboard option is enabled within the HW Setup utility.

■ If the computer enters Sleep Mode while a network application is

active, the application might not be restored when the computer is next
turned on and the system returns from Sleep Mode.

■ To prevent the computer from automatically entering Sleep Mode,

disable Sleep Mode within the Power Options (to access it, Start ->
Control Panel -> System and Maintenance -> Power Options).

■ To use the Hybrid Sleep function, configure it in the Power Option s.

Benefits of Sleep Mode

The Sleep Mode feature provides the following benefits:

■ Restores the previous working environment more rapidly than does the

Hibernation Mode feature.

■ Saves power by shutting down the system when the computer receives

no input or hardware access for the time period set by the System
Sleep Mode feature.

■ Allows the use of the panel power off feature.

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Executing Sleep Mode

You can also enable Sleep Mode by pressing FN + F3 - please refer to
Chapter 5, The Keyboard, for further details.

You can enter Sleep Mode in one of four ways:

■ Click Start then click the power button ( ) located in the power

management buttons ( ).
Please note that this feature must be enabled within the Power Options

(to access it, click Start -> Control Panel -> System and Maintenance

-> Power Options).

■ Click Start then click the arrow button ( ) and select Sleep from the

menu.

■ Close the display panel. Please note that this feature must be enabled

within the Power Options (to access it, click Start -> Control Panel ->
System and Maintenance -> Power Options).

■ Press the power button. Please note that this feature must be enabled

within the Power Options (to access it, click Start -> Control Panel ->
System and Maintenance -> Power Options).

When you turn the power back on, you can continue where you left when
you shut down the computer.

■ When the computer is in Sleep Mode, the Power indicator will blink

amber.

■ If you are operating the computer on battery power, you can lengthen

the overall operating time by turning it off into Hibernation Mode - Sleep
Mode will consume more power while the computer is off.

Sleep Mode limitations

Sleep Mode will not function under the following conditions:

■ Power is turned back on immediately after shutting down.

■ Memory circuits are exposed to static electricity or electrical noise.

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Restarting the computer

Certain conditions require that you reset the computer, for example if:

■ You change certain computer settings.

■ An error occurs and the computer does not respond to your keyboard

commands.

If you need to restart the computer, there are three ways this can be
achieved:

■ Click Start then click the arrow button ( ) in the power management

buttons ( ) and select Restart from the menu.

■ Press CTRL, ALT and DEL simultaneously (once) to display the menu

window, then select Restart from the Shut down options.

■ Press the power button and hold it down for four seconds. Once the

computer has turned itself off, wait between ten and fifteen seconds
before turning the power on again by pressing the power button.

System Recovery Options and Restoring the pre-installed Software

About 1.5GB hidden partition is allocated on the hard disk drive for the
System Recovery Options.

This partition stores files which can be used to repair the system in the
event of a problem.

The System Recovery Options feature will be unusable if this partition is
deleted.

System Recovery Options

The System Recovery Options feature is installed on the hard disk when
shipped from the factory. The System Recovery Options menu includes
tools to repair startup problems, run diagnostics or restore the system.

See the Windows Help and Support content for more information about
Startup Repair.

The System Recovery Options can also be run manually to repair
problems.

The procedure is as follows. Follow the instructions shown on the
on-screen menu.

1. Turn off the computer.

2. While holding the F8 key, turn on the computer.

3. The Advanced Boot Options menu will be displayed.
Use the arrow keys to select Repair Your Computer and press
ENTER.

4. Follow the on-screen instructions.

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The Windows Vista® CompletePC Backup feature can be used on
Windows Vista

®

Business Edition and Ultimate Edition.

Restoring the pre-installed Software

Depending on the model you purchased, different ways for restoring the
pre-installed software are offered:

■ Creating optical Recovery Discs and restoring the pre-installed software

from them

■ Restoring the pre-installed software from the Recovery hard disk drive

■ Ordering Recovery Discs from TOSHIBA and restoring the pre-installed

software from them*

* Please note that this service is not free-of-charge.

Creating Optical Recovery Discs

This section describes how to create Recovery Discs.

■ Be sure to connect the AC adaptor when you create Recovery Discs.

■ Be sure to close all other software programs except the Recovery Disc

Creator.

■ Do not run software such as screen savers which can put a heavy load

on the CPU.

■ Operate the computer at full power.

■ Do not use power-saving features.

■ Do not write to the disc when the virus check software is running. Wait

for it to finish, then disable virus detection programs including any
software that checks files automatically in the background.

■ Do not use utilities, including those intended to enhance hard disk

drive access speed. They may cause unstable operation and damage
data.

■ Do not shut down/log off or Sleep/Hibernate while writing or rewritin g

the disc.

■ Set the computer on a level surface and avoid places subjected to

vibrations such as airplanes, trains or cars.

■ Do not place your computer on unstable tables or any other unstable

surfaces.

A recovery image of the software on your computer is stored on the hard
disk drive, and can be copied to DVD media by using the following steps:

1. Have a blank DVD media ready.

2. The application will allow you to choose from a variety of different media

onto which the recovery image can be copied including DVD-R,
DVD-RW, DVD+R, DVD+RW.

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Please note that some of the above media may not be compatible with the
optical disc drive installed into your computer. You should therefore verify
the optical disc drive supports the blank media you have chosen before
proceeding.

3. Turn on your computer and allow it to load the Windows Vista®
operating system from the hard disk drive as normal.

4. Insert the first blank media into the optical disc drive tray.

®

5. Double click the Recovery Disc Creator icon on the Windows Vista
desktop, or select the application from Start Menu.

6. Af ter Recovery Disc Creator starts, select the type of media and the title
you wish to copy, and then click the Create button.

7. Follow the on-screen instructions.

Your Recovery Discs will be created.

Restoring the pre-installed software from your created
Recovery Discs

If the pre-installed files are damaged, you are able to use the Recovery
Discs you have created to restore the computer to the state it was in when
you originally received it. To perfo rm th is restoration, follow the steps
below:

When the sound mute feature has been activated by pressing the
Fn + ESC key, be sure to disable this to allow sounds to be heard before
starting the restore process. Please refer to Chapter 5, The Keyboard, for
further details.

When you reinstall the Windows operating system, the hard disk will be
reformatted and all data will be lost.

1. Load the Recovery Discs into the optical disc drive and turn off the
computer’s power.

2. While holding down F12 key on the keyboard, turn on your comput er ­when the

3. Use the cursors key to select the CD-ROM icon from the menu. Please
refer to the Boot Priority section in Chapter 7, HW Setup, for further
information.

4. A menu will be displayed from which you should follow the on-screen
instructions.

TOSHIBA logo screen appears, release the F12 key.

Restoring the pre-installed software from the Recovery
hard disk drive

On your Data drive you may find a folder “HDDRecovery”. This folder
stores files which can be used to recover your system to the originally
installed factory state.

If you subsequently set up your hard disk drive again, do not change,
delete or add partitions in a manner other than specified in the manual,
otherwise you may find that space for the required software is not available.

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In addition, if you use a third-party partitioning program to reconfigure the
partitions on your hard disk drive, you may find that it becomes impossible
to setup your computer.

When the sound mute feature has been activated by pressing the
Fn + ESC key, be sure to disable this to allow sounds to be heard before
starting the restore process. Please refer to Chapter 5, The Keyboard, for
further details.

Be sure to connect the AC adaptor, otherwise you may run out of battery
during the recovery process.

When you reinstall the Windows operating system, the hard disk will be
reformatted and all data will be lost.

1. Turn off the computer.

2. Turn on the computer and when the TOSHIBA screen appears

repeatedly press the F8 key.

3. The Advanced Boot Options menu will be displayed.

Use the arrow keys to select Repair Your Computer and press
ENTER.

4. Select your preferred keyboard layout and press Next.

5. To access the recovery process please log on as an enabled user with

sufficent rights.

6. Click TOSHIBA HDD Recovery on the System Recovery Options

screen.

7. Follow the on-screen instructions on the TOSHIBA HDD Recovery

dialog.

The computer will be restored to its factory state.

Please set your BIOS to default before you recover your computer to the
factory state!

Ordering Recovery Discs from TOSHIBA*

You can order Product Recovery discs for your notebook from the
TOSHIBA Europe Backup Media Online Shop.

* Please note that this service is not free-of-charge.

1. Visit https://backupmedia.toshiba.eu on the Internet.

2. Follow the on-screen instructions.
You will receive your Recovery Discs within two weeks after placing your

order.

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Restoring the pre-installed software from your ordered
Recovery Discs

If the pre-installed files are damaged, you are able to use the Recovery
Discs you have ordered to restore the computer to the state it was in when
you originally received it. To perfo rm th is restoration, follow the steps
below:

When the sound mute feature has been activated by pressing the
Fn + ESC key, be sure to disable this to allow sounds to be heard before
starting the restore process. Please refer to Chapter 5, The Keyboard, for
further details.

When you reinstall the Windows operating system, the hard disk will be
reformatted and all data will be lost.

1. Load the Recovery Discs into the optical disc drive and turn off the
computer’s power.

2. While holding down F12 key on the keyboard, turn on your comput er ­when the

3. Use the cursors key to select the CD-ROM icon from the menu. Please
refer to the Boot Priority section in Chapter 7, HW Setup, for further
information.

4. A menu will be displayed from which you should follow the on-screen
instructions.

TOSHIBA logo screen appears, release the F12 key.

3-14 User’s Manual

Operating Basics

This chapter describes the basic operations of your computer, highlights
the precautions that should be taken when using it.

Using the Touch Pad

To use the Touch Pad, simply touch and move your fingertip across it in the
direction you want the on-screen pointer to go.

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Chapter 4

Touch Pad

Touch Pad control
buttons

Figure 4-1 Touch Pad and Touch Pad control buttons

The two buttons below the Touch Pad are used like the butto ns on a
standard mouse - press the left button to select a menu item or to
manipulate text or graphics designated by the pointer, and press the right
button to display a menu or other function depending on the software you
are using.

You can also tap the Touch Pad to perform functions similar to those of the
left button on a standard mouse.

Click: Tap once
Double-click: T ap twice
Drag and drop: Tap to select the item(s) you want to move, leave your

finger on the T ouch Pad after the second tap and then move the item(s)
to their new destination.

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USB Sleep and Charge function

Your computer can supply USB bus power (DC5V) to the USB port even
when the power of the computer is turned OFF. “Power OFF” includes
sleep mode, hibernation mode or shutdown state.

This function can only be used for ports that support the USB Sleep and
Charge function (hereinafter called “compatible ports”).

Compatible ports are USB ports that have the ( ) symbol icon.
You can use the USB Sleep and Charge function to charge certain USB

compatible external devices such as mobile phones or portable digital
music players.

However, the USB Sleep and Charge function may not work with certain
external devices even if they are compliant with the USB specification. In
those cases, turn the power of the computer ON to charge the device.

■ The USB Sleep and Charge function only works for compatible ports.

This function is disabled in the default setting. To enable it, you must
change [Disabled] to [Enabled] in the HW setup.

■ When USB Sleep and Charge function is set to [Enabl ed] in HW Setu p,

USB bus power (DC5V) will be supplied to compatible ports even when
the power of the computer is turned OFF.
USB bus power (DC5V) is similarly supplied to the external de vices
which are connected to the compatible ports. However, some exte rnal
devices cannot be charged solely by supplying USB bus power (DC5V).
As for the specifications of the external devices, please contact the
device manufacturer or check the specifications of the external devices
thoroughly before use.

■ Using the USB sleep and charge function to charge external devices

will take longer than charging the devices with their own chargers.

■ If external devices are connected to compatible ports when the AC

adaptor is not connected to the computer, the battery of the computer
will be depleted even when the power of the computer is turned OFF.
As such, we recommend that you connect the AC adaptor to the
computer when using the USB sleep and charge function.

■ External devices connected to the USB bus power (DC5V) function that

interfaces with the power ON/OFF of the computer may always be in
an operational state.

■ When there is a current overflow of the external devices connected to

the compatible ports, USB bus power (DC5V) supply may be stopped
for safety reasons.

Metal paper clips or hair pins/clips will generate heat if they come into
contact with USB ports. Do not allow USB ports to come into contact with
metal products, for example when carrying the computer in your bag.

4-2 User’s Manual

How to enable/disable USB sleep and charge function

You can set enable/disable USB sleep and charge function in HW setup.
Please refer to the USB Sleep and Charge function in Chapter7.

Using optical disk drives

The full-size drive provides high-performance execution of
CD/DVD-ROM-based programs. You can run either 12 cm (4.72") or
8 cm (3.15") CD/DVDs without an adaptor. A Serial A TA interface controller
is used for CD/DVD-ROM operation. When the computer is accessing a
CD/DVD-ROM, an indicator on the drive glows.

Use the DVD playback application to view DVD-Video discs.

Loading discs

To load CD/DVD’s, follow these steps:

1. When the computer’s power is on, press the eject button to open the

disc tray slightly.

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Eject holeEject buttonDisc tray LED

Figure 4-2 Pressing the eject button

2. Grasp the disc tray gently and pull until it is fully opened.

Figure 4-3 Pulling the disc tray open

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3. Lay the CD/DVD, label side up, in the disc tray.

Figure 4-4 Inserting a CD/DVD

When the disc tray is fully opened, the edge of the computer will extend
slightly over the area where you insert the media. Therefore, when loading
a CD or DVD, you will need to turn it slightly at an angle when you place it
in the disc tray. After loading the CD/DVD you should ensure that it is
properly positioned over the central spindle and that it lies flat within the
tray.

■ Do not touch either the laser lens or the area immediately around it -

doing so could cause misalignment and may damage the drive.

■ Make sure that no foreign objects are inserted into or otherwise enter

the drive.
Check the disc tray, especially the area behind the front edge, to
ensure that there are no foreign objects or material present before
closing the drive.

4. Press the center of the CD/DVD gently until you feel it click into place
on the center spindle. The disc should be slightly below the top of the
spindle and flush with the spindle base.

5. Press the center of the disc tray in order to close it - the tray will click
into place when it is locked.

If the CD/DVD is not seated properly when the disc tray is closed, you may
find that the media itself might become damaged, and/or the disc tray
might not open fully when you next press the eject button.

4-4 User’s Manual

Removing discs

To remove CD/DVD’s, follow the steps as listed below.

Do not press the eject button while the computer is accessing the media in
the drive, instead wait for the indicator to go out before you open the disc
tray. In addition, if the CD/DVD media is spinning when you open the tray,
wait for it to fully stop before you remove it.

1. When the computer’s power is on, press the eject button to open the

disc tray slightly and then gently pull it out of the system until it is fully
opened.

After the disc tray has opened slightly, you should wait for a moment to
ensure the CD/DVD media has stopped spinning before you fully open the
tray.

2. The CD/DVD media will extend slightly over the sides of the disc tray in

order that you can hold it. Grasp it carefully by its edges and lift it
vertically off of the central spindle and out of the tray.

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Figure 4-5 Removing a CD/DVD

3. Press the center of the disc tray in order to close it - the tray will click

into place when it is locked.

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How to remove a CD/DVD when the disc tray will not open

Pressing the eject button will not open the disc tray when the computer is
turned off although, in these circumstances, you can open the tray by
inserting a slender object such as a straightened paper clip about 15mm
into the eject hole just to the right of the drive’s eject button.

Figure 4-6 Manual release with the eject hole

You must ensure that you turn off the power before you use the eject hole.
If the CD/DVD media is spinning when you open the disc tray, it may fly off
of the spindle and cause injury.

Function buttons

This section describes the Function buttons.
Six buttons are provided with some models.

Eject holeEject buttonDisc tray LED

Figure 4-7 Function button

Icon Function button DVD CD

Mute or LED On/Off Mute or LED On/Off Mute or LED On/Off

CD/DVD Launch TOSHIBA

DVD PLAYER

Play/Pause
Stop Stop Stop
Previous Previous chapter Previous track
Next Next chapter Next track

4-6 User’s Manual

Play/Pause Play/Pause

Launch Windows
Media Player

Writing CD/DVD on DVD Super Multi drives

The optical drive installed on this computer cannot write multip l e sessi o ns
on DVD-R Dual Layer disc sessions. Once a disc has been written to once,
it will be finalized. Once finalized, no further writing to the disc will be
possible regardless of what portion of the total disc capacity was used.

Y ou can use the DVD-R drive to write data to either CD-R, CD-RW, DVD-R,
DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer),
DVD+RW, DVD-RAM, or DVD-R (Dual Layer) discs.

TOSHIBA Disc Creator and Ulead DVD Movie Fa c to ry ar e pro v i d ed as
writing software with this computer.

Ulead DVD MovieFactory can be used to write files in video format.
TOSHIBA Disc Creator can be used to write data.

■ Please refer to the Writable discs section in Chapter 2 for details about

the types of writable CD and DVD discs that can be supported by this
computer.

■ Do not turn off the power to the optical disc drive while the computer is

accessing it as this may cause you to lose data.

■ CD-R/RW media cannot be accessed using the Create CD/DVD option

in Media Center.

■ To write data to CD-R/-RW media, use the TOSHIBA Disc Creator

feature that is installed on your computer.

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When writing information to media using an optical drive, you should
always ensure that you connect the AC adaptor to a live power socket. It is
possible that, if data is written while powered by the battery pack, the write
process may sometimes fail due to low battery power - in these instances
data loss may occur.

Important message

Before you write or rewrite to any of the media supported by the DVD
Super Multi drive, please read and follow all of the setup and operating
instructions in this section. If you fail to do so, you may find that theDVD
Super Multi drive drive may not function properly, and you may fail to write
or rewrite information successfully - this may cause you to either lose data
or incur other damage to the drive or media.

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Before writing or rewriting

■ Based on TOSHIBA’s limited compatibility testing, we suggest the

following manufacturers of CD-R, CD-RW, DVD-R, DVD-R (Dual
Layer), DVD-RW, DVD+R, DVD+R (Double Layer), DVD+RW or
DVD-RAM media, however, it must be noted that disc quality can affect
write or rewrite success rates. Please also be aware that in no event
does TOSHIBA guarantee the operation, quality or performance of any
disc.

CD-R:

TAI Y O YUDE N CO., Ltd.
MITSUBISHI KAGAKU MEDIA CO., LTD.
Ricoh Co., Ltd.
Hitachi Maxell,Ltd.

CD-RW: (Multi-Speed and High-Speed)

MITSUBISHI KAGAKU MEDIA CO., LTD.
Ricoh Co., Ltd.

CD-RW: (Ultra-Speed)

MITSUBISHI KAGAKU MEDIA CO., LTD.

DVD-R:

DVD Specifications for Recordable Disc for General Version 2.0

TAIYO YUDEN Co.,Ltd. (for 8x and 16x speed media)
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x, 8x and 16x speed
media)
Hitachi Maxell,Ltd. (for 8x and 16x speed media)

DVD-R (Dual Layer):

MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media)

DVD-R for Labelflash:

FUJIFILM CORPORATION (for 16x speed media)

DVD+R:

MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x and 16x speed
media)
Ricoh Co., Ltd. (for 8x and 16x speed media)
TAIYO YUDEN CO., Ltd. (for 8x and 16x speed media)

DVD+R (Double Layer):

MITSUBISHI KAGAKU MEDIA CO., LTD. (for 2.4x and 8x speed
media)

DVD+R for Labelflash:

FUJIFILM CORPORATION (for 16x speed media)

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DVD-RW:

DVD Specifications for Recordable Disc for Version 1.1 or version 1.2
Victor Company of Japan, Ltd. (JVC) (for 2x, 4x and 6x speed media)
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 2x, 4x and 6x speed

media)

DVD+RW:

Ricoh Co., Ltd. (for 2.4x, 4x and 8x speed media)
MITSUBISHI KAGAKU MEDIA CO., L TD. (for 2.4x, 4x and 8x speed
media)

DVD-RAM:

DVD Specifications for DVD-RAM Disc for Version 2.0, Version 2.1
or Version 2.2

Matsushita Electric Industrial Co.,Ltd. (for 3x and 5x speed media)
Hitachi Maxell,Ltd. (for 3x and 5x speed media)

■ DVD Super Multi drive cannot use discs that allow writing faster than

16x speed (DVD-R and DVD+R media), 8x speed (DVD-R (Dual
Layer), DVD+RW and DVD+R (Double Layer) media), 6x speed
(DVD-RW media), 5x speed (DVD-RAM media).

■ Some types and formats of DVD-R (Dual Layer) and DVD+R (Double

Layer) discs may be unreadable.

■ 2.6GB and 5.2GB DVD-RAM media cannot be read from or written to.

■ DISC created in DVD-R (Dual Layer) format4 (Layer Jump Recording)

cannot be read.

■ If the disc is poor in quality, or is dirty or damaged, writing or rewriting

errors may be noted - ensure that you check all discs for dirt or damage
before you use them.

■ The actual number of rewrites to CD-RW, DVD-RW, DVD+RW or

DVD-RAM media will be affected by the quality of the disc itself and the
way in which it is used.

■ There are two types of DVD-R media available, authoring discs and

general use discs. Do not attempt to use authoring discs as only
general use discs can be written to by a computer drive.

■ Y ou can use both DVD-RAM discs that can be removed from a cartridge

and DVD-RAM discs designed without a cartridge.

■ You may find that other computer DVD-ROM drives or other DVD

players may not be able to read DVD-R, DVD-R (Dual Layer), DVD-RW,
DVD+R, DVD+R (Double Layer) or DVD+RW discs.

■ Data written to a CD-R, DVD-R, DVD-R (Dual Layer), DVD+R or

DVD+R (Double Layer) discs cannot be deleted either in whole or in
part.

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■ Data deleted/erased from a CD-RW, DVD-RW, DVD+RW or DVD-RAM

disc cannot be recovered. You mu st check the content of the disc
carefully before you delete it, taking care that, if multiple drives that can
write data to discs are connected, you do not delete data from the
wrong one.

■ In writing to DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R

(Double Layer), DVD+RW or DVD-RAM media, some space is required
for file management, so you may not be able to write to the full capacity
of the disc.

■ Since the disc is based on the DVD standard, it might be filled with

dummy data if the written data is less than about 1GB. Therefore, in
these circumstance, even if you write only a small amount of data, it
might take additional time to fill in the dummy data.

■ When multiple drives that can write data to discs are connected, be

sure that you do not write to or delete data from the wrong drive.

■ Be sure to connect the AC adaptor to the computer before you write or

rewrite any information.

■ Before you enter either Sleep Mode or Hibernation Mode, take care to

ensure that any DVD-RAM writing has been completed. In this instance,
writing is finished if you can eject the DVD-RAM media.

■ Be sure to close all other software programs except for the writing

software itself.

■ Do not run software such as a screen saver which can put a heavy load

on the processor.

■ Operate the computer at its full power settings - do not use any

power-saving features.

■ Do not write information while virus checking software is running,

instead wait for it to finish, then disable the virus protection applications,
including any software that checks files automatically in the
background.

■ Do not use any hard disk utilities, including those that are intended to

enhance hard disk drive access speeds, as they may cause unstable
operation and damage data.

■ CD-RW (Ultra Speed +) media should not be used as data may be lost

or damaged.

■ You should always write from the computer’s hard disk drive onto the

CD/DVD - do not try to write from shared devices such as a server or
any other network device.

■ Writing with software other than TOSHIBA Disc Creator has not been

confirmed, therefore operation with other software applications cannot
be guaranteed.

4-10 User’s Manual

When writing or rew riting

Please observe the following points while you write or rewrite data to CD-R,
CD-RW, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double
Layer), DVD+RW or DVD-RAM media:

■ Always copy data from the hard disk drive to the optical media - do not

use the cut-and-paste function as the original data will be lost if there is
a write error.

■ Do not perform any of the following actions:

■ Change users in the Windows Vista

■ Operate the computer for any other function, including such tasks as

using a mouse or Touch Pad, or closing/opening the display panel.

■ Start a communication application such as a modem.

■ Apply impact or vibration to the computer.

■ Install, remove or connect external devices, including such items as

a SD/SDHC memory card, miniSD/microSD Card, ExpressCard,
Memory Stick/Memory Stick PRO/Memory Stick PRO Duo, xD
picture card, MultiMediaCard, USB device, external monitor, i.LINK
device, or an optical digital device.

■ Use the audio/video control button to reproduce music or voice.

■ Open the optical disc drive.

■ Do not use shut down, log off, Sleep Mode or Hibernation Mode

functions while writing or rewriting.

■ Make sure that the write/rewrite operation is completed before going

into either Sleep Mode or Hibernation Mode (writing is completed if you
can remove an optical media on the DVD Super Multi drive).

■ If the media is of poor quality, or is dirty or damaged, writing or rewriting

errors may occur.

■ Set the computer on a level surface and avoid places subject to

vibration such as airplanes, trains or cars. In addition, do not use the
computer on an unstable surface such as a stand.

■ Keep mobile phones and other wireless communication devices away

from the computer.

®

operating system.

A350/A350D

Disclaimer

TOSHIBA does not bear responsibility for the following:

■ Damage to any CD-R, CD-RW, DVD-R, DVD-R (Dual Layer), DVD-RW ,

DVD+R, DVD+R (Double Layer), DVD+RW or DVD-RAM disc that may
be caused by writing or rewriting with this product.

■ Any change or loss of the recorded contents of CD-R, CD-RW, DVD-R,

DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer),
DVD+RW or DVD-RAM media that may be caused by writing or
rewriting with this product, or for any business profit loss or business
interruption that may be caused by the change or loss of the recorded
contents.

■ Damage that may be caused by using third party equipment or software.

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Given the technological limitations of current optical disc writing drives, you
may experience unexpected writing or rewriting errors due to disc quality or
problems with hardware devices. In view of this, it is good practice to make
two or more copies of important data, in case of any undesired change or
loss of the recorded contents.

TOSHIBA Disc Creator

Please be aware of the following limitations when you use the TOSHIBA
Disc Creator:

■ DVD Video cannot be created using TOSHIBA Disc Creator.

■ DVD Audio cannot be created using TOSHIBA Disc Creator.

■ You cannot use TOSHIBA Disc Creator’s “Audio CD for Car or Home

■ Do not use the “Disc Backup” function of TOSHIBA Disc Creator in

■ DVD-RAM discs cannot be backed up using the “Disc Backup” function

■ You cannot back up CD-ROM, CD-R or CD-RW media to DVD-R,

■ You cannot back up CD-ROM, CD-R or CD-RW media to DVD+R,

■ You cannot back up DVD-ROM, DVD Video, DVD-R, DVD-R (Dual

■ TOSHIBA Disc Creator cannot record in packet format.

■ You might not be able to use the “Disc Backup” function of TOSHIBA

■ If you add data to a DVD-R, DVD-R (Dual Layer), DVD+R or DVD+R

■ TOSHIBA Disc Creator does not support recording to DVD-RAM discs -

CD Player” function to record music to DVD-R, DVD-R (Dual Layer),
DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW media.

order to copy DVD Video or DVD-ROM material that has copyright
protection.

of TOSHIBA Disc Creator.

DVD-R (Dual Layer) or DVD-RW media using the “Disc Backup”
function of TOSHIBA Disc Creator.

DVD+R (Double Layer) or DVD+RW media using the “Disc Backup”
function of TOSHIBA Disc Creator.

Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW to CD­R or CD-RW media using the “Disc Backup” function of TOSHIBA Disc
Creator.

Disc Creator to back up a DVD-R, DVD-R (Dual Layer), DVD-RW,
DVD+R, DVD+R (Double Layer) or DVD+RW disc that was made with
other software on a different optical media recorder.

(Double Layer) disc that you have already recorded to, you might not be
able to read the added data under some circumstances. For example, it
cannot be read under 16-bit operating systems, such as Windows 98SE
and Windows Me, while in Windows NT4 you will need Service Pack 6
or later, and in Windows 2000, you will need Service Pack 2. In addition
to this, some DVD-ROM and DVD-ROM / CD-R/RW drives cannot read
this added data regardless of the operating system.

to achieve this you should use Windows Explorer or another similar
utility.

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■ When you back up a DVD disc, be sure that the source drive supports

recording to DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R
(Double Layer) or DVD+RW media - if this is not th e ca se th en the
source disc might not be backed up correctly.

■ When you back up a DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R,

DVD+R (Double Layer) or DVD+RW disc, be sure to use the same type
of disc.

■ You cannot partially delete any data written to a CD-RW, DVD-RW or

DVD+RW disc.

Data Verification

To verify that data has been written or rewritten correctly to a data CD/DVD
you should follow the steps below before you begin the write/rewrite
process:

1. Select Settings for Each Mode -> Data Disc in the Setting menu.

2. Display the setting dialog box by one of the following two steps:

■ Click the Recording settings button ( ) for writing on the main

toolbar in the Data Disc mode.

■ Select Setting for Each Mode -> Data Disc in the Setting menu.

3. Mark the Verify written data check box.

4. Select File Open or Fu ll Compare mode.

5. Click the OK button.

How to learn more about TOSHIBA Disc Creator

Please refer to the Help files for additional TOSHIBA Disc Creator
information.

■ Opening the TOSHIBA Disc Creator Manua

Start -> All Programs -> TOSHIBA -> CD&DVD Applications -> Disc
Creator Help

Using Ulead DVD MovieFactory® for TOSH IBA

How to make a Labelflash DVD

Simplified steps for making a Labelflash DVD:

1. Insert a Labelflash disc in optical disc drive.

Set PRINTING SIDE for underside.

2. Click St art -> All Programs -> DVD MovieFactory for TOSHIBA ->

Ulead DVD MovieFactory for TOSHIBA Lancher to launch DVD

MovieFactory.

3. Click Print Disc Label -> Label Printing. Ulead Label@Once is

started.

4. Click the General tab.

5. Choose optical disc drive for Printer. e.g.<E:>

User’s Manual 4-13

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6. Add and customize the look of your images and text.

7. Click Labelflash setting and choose Draw Quality.

8. Click Print.

How to make a DVD-Video

Method 1: Simplified steps for making a DVD-Video from video data
captured from a DV-Camcorder:

1. Click Start -> All Programs -> DVD MovieFactory for TOSHIBA ->
Ulead DVD MovieFactory for TOSHIBA Launcher to launch DVD
MovieFactory.

2. Insert a DVD-RW or DVD+RW disc in Burner.

3. Click Video Disc -> Burn Video to Disc to launch Direct Recording
dialog box, choose DVD-Video/+VR to invoke Straight Capture to
Disc Page.

4. Choose DVD-Video format.

5. Choose the capture source is DV.

6. Press Capture button.

Method 2: Simplified steps for making a DVD-Video from adding video
source:

1. Click Start -> All Programs -> DVD MovieFactory for TOSHIBA ->
Ulead DVD MovieFactory for TOSHIBA Launcher to launch DVD
MovieFactory.

nd

2. Click Video Disc -> New Project to invoke 2
project type, then invoke DVD MovieFactory.

3. Add source from HD Disk by click Add Video files button to invoke
browser dialog box.

4. Choose the source video then go to Next page to apply Menu.

5. After choose the menu template, press Next button to go to Burning
Page.

6. Choose the output type then press Burn button.

How to learn more about Ulead DVD MovieFactory

Please refer to the Help and Manual files for additional Ulead DVD
MovieFactory information.

Opening the Ulead DVD MovieFactory Manual Start -> All Programs ->

DVD MovieFactory for TOSHIBA -> User Manual -> DVD MovieFactory
User Manual

Launcher, choose your

®

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Important information for use

Note the following limitations when you write Video DVD:

1. Editing digital video

■ Log in with Administrator rights to use DVD MovieFactory.

■ Make sure that your computer is running on AC power when using

DVD MovieFactory.

■ Operate the computer at Full Power. Do not use power-saving

features.

■ While you are editing DVD, you can display preview . However, if

another application is running. The preview might not display
properly.

■ DVD MovieFactory cannot edit or play copy protected content.

■ Do not enter Sleep or Hibernation Mode while using DVD

MovieFactory.

■ Do not operate DVD MovieFactory immediately after turning on the

computer. Please wait until all Disc Drive activity has stopped.

■ When recording to a DV-Camcorder, to ensure you capture all of

your data, let the camcorder record for a few seconds before you
begin recording your actual data.

■ CD recorder, JPEG functions, DVD-Audio, mini DVD and Video CD

functions are not supported in this version.

■ While recording video to DVD, please close all other programs.

■ Do not run software like a screen saver because it can put a heavy

load on the CPU.

■ Do not support mp3 decode and encode.

2. Before recording the video to DVD

■ When you record DVD disc, please use only discs recommended by

the Drive manufacturer.

■ Do not set the working drive to a slow device like a USB1.1 har d

disk drive or it will fail to write DVD.

■ Do not perform any of the following actions:

■ Operate the computer for any other function, including using a

mouse or Touch Pad, or closing/opening the display panel.

■ Bump or cause vibration to the computer.

■ Use the Mode control button and Audio/Video control button to

reproduce music or voice.

■ Open the DVD drive.

■ Install, remove or connect external devices, including the

following: SD/SDHC memory card, USB device, external display,
i.LINK devices, optical digital devices.

■ Please verify your disc after recording important data.

■ DVD-R/+R/+RW disc cannot be written in VR format.

■ Not support to output VCD and SVCD format.

User’s Manual 4-15

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3. About Straight to Disc

4. About recorded DVDs

TOSHIBA DVD Player

Please be aware of the following limitations when you use the TOSHIBA
DVD PLAYER:

Notes on use

■ Frame dropping, audio skipping or out of synch audio and video may

■ Close all other applications when using the “TOSHIBA DVD PLAYER”.

■ Unfinalized DVDs created on home DVD recorders may not be playable

■ Use DVD-Video discs with a region code which is either “the same as

■ Do not playback DVD discs Video while watching or recording television

■ The resume function cannot be used with some discs on the “TOSHIBA

■ It is recommended the AC adaptor be connected when playing

■ Screen savers will not display while playing a movie in the “TOSHIBA

■ Do not configure the Display automatic power off function to run while

■ Do not switch to Hibernation or Sleep Mode when running the

■ Not support to record on DVD-R/+R disc

■ Not support to record DVD+VR format by HDV

■ HDV support to burn DVD-Video only

■ DVD-VR format not support to add Menu

■ Some DVD-ROM drives for personal computers or other DVD

players may not be able to read DVD-R/+R/-RW/-RAM discs.

■ If you use an over-used rewritable disc, the full formatting might be

locked. Please use a brand new disc.

occur during playback of some DVD Video titles.

Do not open any other applications or carry out any other operations
during DVD Video playback. Playback may stop or not function properly
in some situations.

on the computer.

the factory default setting” or “ALL”.

programs using other applications. Doing so may cause DVD Video
playback or television program recording errors. In addition, if
prescheduled recording starts during DVD Video playback it may cause
DVD Video playback or television program recording errors. Please
view DVD Video during times when there is no recording prescheduled.

DVD PLAYER”.

DVDVideo. Power saving features may interfere with smooth playback.
When playing DVD-Video using battery power, set the Power Options to
“High performance”.

DVD PLAYER”. The computer will also not go into Sleep Mode,
Hibernation Mode or shutdown while using “TOSHIBA DVD PLAYER”.

the “TOSHIBA DVD PLAYER” is running.

“TOSHIBA DVD PLAYER”.

4-16 User’s Manual

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■ Do not lock the computer using the Windows logo () + L keys or

the Fn + F1 keys when running the “TOSHIBA DVD PLAYER”.

Display Devices & Audio

1. “TOSHIBA DVD PLAYER” will only run when “Colors” is set to “Highest

(32 bit)”. The “Colors” setting can be adjusted on the “Monitor” tab in the
“Display Settings”. To open th e Display Settings, click Start -> Control

Panel -> Appearance and Personalization -> Personalization ->
Display Settings.

2. If the DVD Video image is not displayed on an external display or

television, stop the “TOSHIBA DVD PLAYER”, and change the screen
resolution in “Resolution” on the “Monitor” tab in the “Display Settings”.
However, video cannot be output to some external displays and
televisions due to output or playback conditions.

3. When viewing DVD-Video on an external display or TV, change the

display device before playing. DVD-Video cannot be displayed
simultaneously (in clone mode) on both the computer’s display panel
and an external display.

4. Do not change the screen resolution while running the “TOSHIBA DVD

PLAYER”.

TOSHIBA DVD PLAYER

1. “TOSHIBA DVD PLAYER” software is supported for playback of

DVD-Video and DVD-VR.

2. The “TOSHIBA DVD PLAYER” does not have a parental control

function.

3. In order to protect copyrights, the Windows Print Screen function is

disabled when “TOSHIBA DVD PLAYER” is running.

4. (Print Screen functions are disabled even when running other

applications besides “TOSHIBA DVD PLAYER” and when “TOSHIBA
DVD PLAYER” is minimized.) Please close the “TOS HIBA DVD
PLAYER” to use the Print Screen function.

5. Carry out the installation/uninstallation of the “TOSHIBA DVD PLAYER”

under a user account with administrator rights.

6. Do not change Windows Users while “TOSHIBA DVD PLAYER” is

running.

7. For some DVD Video discs, using the control window to change the

audio track will also change the subtitle track.

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Starting TOSHIBA DVD PLAYER

Use the following procedure to start “TOSHIBA DVD PLAYER”.

1. Insert an DVD-Video in the DVD Super Multi drive while Windows

2. Touch the CD/DVD panel on the Front operation panel. Or select St art ->

®

is running. When an DVD-Video disc is set in the DVD drive, the

Vista
following application selection screen may appear. If this occurs, select
Play DVD movie, then click OK to launch the TOSHIBA DVD PLAYER.

All Programs -> TOSHIBA DVD PLAYER to start “TOSHIBA DVD
PLA YER”.

Operating TOSHIBA DVD PLAYER

Notes on Using “TOSHIBA DVD PLAYER”.

1. Screen display and available features may vary amongst DVD-Videos
and scenes.

2. Only operation buttons (including Front operation panels) which
correspond to currently available and active features will be useable
during DVD playback.

3. If the menu is opened in the Display Area using the Control window’s
Top Menu or Menu buttons, touch pad and mouse menu operations
may not be able to be used.

Open TOSHIBA DVD PLAYER HELP

TOSHIBA DVD PLAYER features and instructions are also explained in
detail in “TOSHIBA DVD PLAYER Help”.Use the following procedure to
open “TOSHIBA DVD PLAYER Help”.

■ Click the “Help” button ( ) in the Display Area.

Media care

This section provides tips on protecting data stored on your CD’s, DVD’s
and floppy diskettes. Handle your media with care. Following the simple
precautions listed below will increase the lifetime of your media and protect
the data stored on it.

CD/DVDs

1. Store your CD’s and DVD’s in the containers they originally came in to
protect them and keep them clean.

2. Do not bend the CD’s or DVD’s.

3. Do not write on, apply a sticker to, or otherwise mar the surface of the
CD or DVD that contains the data.

4. Hold the CD or DVD by it s outside edge or the edge on the center hole ­any fingerprints on the surface of the disc can prevent the drive from
properly reading data.

5. Do not expose the CD or DVD to direct sunlight, extreme heat or cold.

6. Do not place heavy objects on your CD’s or DVD’s.

4-18 User’s Manual

7. If your CD’ s or DVD’ s become dusty or dirty, wipe them with a clean dry

cloth from the center hole outwards - do not wipe in a circular direction.
If necessary, you can use a cloth that has been lightly dampened in
water or a neutral cleaner but you must not use benzine, thinner or any
similar cleaning solution.

Sound system

This section describes some of the audio control functions.

Adjusting System Volume

You can control the overall level of sound using Windows Volume Mixer.
To launch Volume Mixer, follow the steps below.

1. Locate the Speaker icon on the task tray.

2. Right-click the Speaker icon on the task tray.

3. Select Open Volume Mixer from the menu.
Click the Device button to display available playback devices. Select

Speakers to use the internal speakers for listening. Adjust speaker volume
by moving the slider up or down to raise or lower the volume. Click the

Mute button to mute the sound.
Y ou may see another control under Applications in Volume Mixer. It is the

control for an application which is currently running. The Windows Sounds
is always displayed since it controls the system sounds’ volume.

A350/A350D

Changing System Sounds

System sounds are assigned to inform you when certain events happen.
This section explains how select an existing scheme or save one you have
modified.

To launch the configuration dialog window for system sounds, follow the
steps below.

1. Right-click the Speaker icon on the task tray.

2. Select Sounds from the menu.

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Realtek HD Audio Manager

You can confirm and change the audio configuration using the Realtek
Audio Manager. To launch the Realtek Audio Manager, click Start ->
Control Panel -> Hardware and Sound -> Realtek HD Audio Manager.

When you first launch the Realtek Audio Manager, you will see following
device tabs. Speakers is the default output device. Microphone is the
default input device. To change the default device, click the Set Default
Device button under the chosen device tab.

■ Speakers is the default output device. Select it when using the internal

speakers or headphones.

■ Digital Output should be selected when connecting the optical cable to

the Headphone (S/PDIF) jack for playing digital sound on digital audio
equipment. Digital Output can only be used by connecting an optical
audio cable.

■ HDMI Output should be selected when connecting the HDMI cable to

the HDMI jack for playing digital sound on digital audio equipment.

■ Microphone is the default input device. It should be selected when

using the computer’s internal microphone or an external microphone
connected to the Microphone jack to record sound.

If an external microphone or audio cable is connected to the Microphone
jack, the Realtek HD Audio Manager Connector Settings dialog will be
displayed allowing selection of either “Line In” or “Mic In” input.

Information

Click the information button to view hardware information, software
information, and language setting.

Speaker Configuration

Click the playback button to confirm the internal speakers or the
headphone sound is coming from the right direction.

Sound Effects

This section explains how to select various sound effects.

■ Environment - simulates reverberations of sound for familiar

environments around us. Y ou can select an existing preset in the menu.

■ Equalizer - raises or lowers a frequency of sound to simulate a popular

genre of music. You can select an existing preset in the menu.

■ Karaoke - cancels the specific frequency of sound and results in the

V ocal Ca ncellation. Clicking the Karaoke icon, lowers the vocal sound
within music. Using the arrow buttons will adjust the musical key of the
sound.

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Microphone Effects

Microphone Effects are only found within Microphone window.

■ Noise Suppression reduces background noise and fan noise.

■ Acoustic Echo Cancellation reduces feedback and feedback echo.

Default Format

You can change the sample rate and bit depth of sound.

Dolby Sound Room

Dolby Sound Room provides stunning personal surround sound from any
pair of speakers or headphones. Ideal when using surround sound
speakers is not practical, Dolby Sound Room enables an enveloping
entertainment experience.

Dolby Sound Room technologies:

■ Dolby Headphone - Personal surround sound using any set of

headphones so that listeners feel like the action is happening all around
them.

■ Sound Space Expander - Widens the sound experience to “wrap”

around the listener.

■ Natural Bass - Extends the bass response of any speakers by up to an

octave.

To open the user interfac e of Dolby Sound Room, steps as detailed below:

1. Click the right button of a mouse on the speaker icon on the Windows

Taskbar, and select Playback Devices in the sub menu.

2. On the Playback tab, select Speakers, and click Properties.

3. Click the Dolby tab.

Using the web camera

Some models are equipped with a Web Camera.
Web Camera is a device that allows you to record video or take

photographs with your computer. You can use it for video chatting or video
conferences using a communication tool such as Windows Live
Messenger. Camera Assistant Soft ware will help you to add various
video effects to your video or photograph.

Enables the transmission of video and use of video chat via the internet
using specialized applications.

The effective pixel count for this web camera is 1.3 million and 0.3million
(0.3M maximum photograph size: 640X480 pixels; 1.3M maximum
photograph size: 1280X1024 pixels).

Please refer to the Camera Assistant Software Online Help for details.

®

User’s Manual 4-21

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Microphone

Web Camera

Web Camera LED

Figure 4-8 Web Camera

■ Please unstick the protective plastic-film before using the Web

Camera.

■ Do not point the web camera directly at the sun.

■ Do not touch or press strongly on the web camera lens. Doing so may

reduce image quality. Use an eyeglass cleaner (cleaner cloth) or other
soft cloth to clean the lens if it becomes dirty.

■ Setting the [Size] to more than “800x600” will cause a larger amount of

data to be written to the hard disk drive and may interfere with smooth
recording.

4-22 User’s Manual

Using TOSHIBA Face Recognition

This feature uses a face verification library to verify the face data of users
when they log in Windows. The user can thus avoid having to enter a
password or the like, which makes the login process easier.

■ TOSHIBA Face Recognition does not guarantee the correct

identification of a user. Changes to the likeness of a registrant, such as
hairstyle changes, wearing a cap, or wearing glasses may affect the
recognition rates when such changes occur after the registrant had
registered.

■ TOSHIBA Face Recognition may incorrectly recognize faces that are

similar to a registrant.

■ For high security purposes, TOSHIBA Face Recognition is not a

suitable substitute for Windows passwords. When security is a high
priority, use your established Windows passwords to log in.

■ Bright background light and/or shadows may prevent a registrant from

being recognized correctly. In that case, log in using your Windows
password. If recognition of a registrant fails repeatedly, refer to your
computer documentation to learn ways to improve recognition
performance.

■ TOSHIBA Face Recognition records face data in a log when face

recognition fails. When transferring ownership or disposing of your
computer, please uninstall the application or delete all the logs created
by the application. For details on how to do this, see help file.

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Disclaimer

Toshiba does not guarantee that the face recognition utility technology will
be completely secure or error-free. Toshiba does not guarantee that the
face recognition utility will accurately screen out unauthorized users at all
times. Toshiba is not liable for any failure or damage that might arise out of
the use of the face recognition software or utility.

TOSHIBA, ITS AFFILIAT ES AND SUPPLIERS SHALL HAVE NO
RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS,
PROFITS, PROGRAMS DATA, NETWORK SYSTEMS OR REMOVABLE
STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE
OF THE PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY
THEREOF.

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How to register the Face Recognition Data

Take a picture for facial verification purposes, and register the data needed
when you log in. To register th e data needed when you log in, follow the
steps as described below:

1. To launch this utility, click Start -> All Progra ms -> TOSHIBA ->
Utilities -> TOSHIBA Face Recognition.

■ The Registration screen is displayed for a logged-in user whose face

has not been registered.

■ The Management screen is displayed for a logged-in user whose face

has already been registered.

2. Click the Register face button in the Management screen. The
Registration screen is displayed.

■ If you wish to practice, click on the Next button in the Registration

screen.

■ If you do not wish to practice, click on the Skip button in the

Registration screen.

3. Click the Next button to start the guide.

4. First, take a picture while moving your neck slightly to the left and right.

5. Now take a picture while moving your neck down and up. Or click the
Back button to practice the guide once more.

6. Click the Next button to start image-capturing process.
Adjust the position of your face so that it fits within the face-shaped

frame.

7. Once your face has been positioned properly, the recording will
commence.

Start moving your neck very slightly to the left and right, and then move
your neck down and up.

8. Registration will end after you have repeatedly moved your neck left,
right, down and up.

When the register succeeds, below message will be displayed on the
screen: “Registration successful. Now we’ll do the verification test.
Click the Next button.”

Click the Next button to perform the verification test.

9. Perform the verification test. Face the screen as you do when you
register.

■ If verification fails, click the Back button and re-register. Please refer to

step 8 from step 6.

10.If verification is successful, click the Next button and register an
account.

11. Register the account. Fill in the account registration fields. Fill in th e all
fields.

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12.The Management screen is displayed.

The registered account name will be displayed. Clicking on it will cause
the captured image of your face to be displayed on the left.

How to Delete the Face Recognition Data

Delete image data, account information, and personal record data created
during registration. To delete the Face Recognition Data, follow the steps
as described below:

1. To launch this utility, click Start -> All Programs -> TOSHIBA ->

Utilities -> TOSHIBA Face Recognition.
The Management screen is displayed.

2. Select a user which is deleted in the Management screen.

3. Click the Delete button. “You are about to delete the user data.

Would you like to continue?” will be displayed on the screen.

■ If you do not want the data to be deleted, click the No button and

you will then be returned to the Management screen.

■ Clicking on the Yes button will remove the selected user from the

Management screen.

How to launch the help file

For further information on this utility, please refer to the help file.
To launch the help file, click Start -> All Programs -> TOSHIBA ->

Utilities -> TOSHIBA Face Recognition Help.

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Windows Logon via TOSHIBA Face Recognition

This section explains how to login to Windows with TOSHIBA Face
Recognition. Two authentication modes are provided.

■ AUTO Mode Login screen: If the face authentication tile is selected by

default, you can log in without using the keyboard or mouse.

■ 1:1 Mode Login screen: This mode is essentially the same as AUTO

mode, but the Select Account screen will appear before the Display
Captured Image screen, and you will need to select the user account
to be authenticated in order to start the authentication process.

AUTO Mode Login screen

1. Turn on the computer.

2. The Select Tiles screen will be displayed.

3. Select Start face recognition ( ).

4. “Please turn your face to the camera” will be displayed.

5. Verification will be performed. If the authentication is successful, the
image data taken in step 4 will be faded in and placed over one another.

■ If an error occurs during authentication, you will be returned to the

Select Tiles screen.

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Modem

6. Windows Welcome screen will be displayed, and will be logged in
automatically to Windows.

1:1 Mode Login screen

1. Turn on the computer.

2. The Select Tiles screen will be displayed.

3. Select Start face recognition ( ).

4. The Select Account screen will be displayed.

5. Select the account, and click the Arrow button.

6. “Please turn your face to the camera” will be displayed.

7. Verification will be performed. If the authentication is successful, the
image data taken in step 6 will be faded in and placed over one another.

■ If an error occurs during authentication, you will be returned to the

Select Tiles screen.

8. Windows Welcome screen will be displayed, and will be logged in
automatically to Windows.

■ If authentication was successful, but an authentication error

subsequently occurred during the login to Windows, you will be asked
to provide your account information.

This section describes how to connect and disconnect the internal modem
to and from a telephone jack.

■ Connection to any communication line other than an analog phone line

could cause a computer system failure.

■ Connect the built-in modem only to ordinary analog phone lines.

■ Never connect the built-in modem to a digital line (ISDN).

■ Never connect the built-in modem to the digital connector on a

public telephone or to a digital private branch exchange (PBX).

■ Never connect the built-in modem to a key telephone system for

residences or offices.

■ Avoid using your computer modem with the telephone cable connected

during an electrical storm. There may be a remote risk of electric shock
from lightning.

■ Modem functions cannot be used in models which are not equipped

with a modem.

■ This information is applicable to the models equipped with a built-in

modem.

■ Some models are equipped with a modem jack or FM antenna port.

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Region selection

Telecommunication regulations vary from one region to another, so you will
need to make sure the internal modem’s settings are correct for the region
in which it will be used.

The built-in modem can be used only in specified countries and regions.
Using the modem in an area not specified for use may cause a system
failure. Check the specified areas carefully before using it.

To select a region, follow the steps as detailed below:

1. Click Start -> All Programs -> TOSHIBA -> Networking -> Modem

Region Select.

If it is available, do not use the Country/Region Select function included as
part of the modem setup utility within the Control Panel - if you change the
country/region setting this way you may find that the change does not take
effect.

2. The Region Selection icon will appear in the Windows Taskbar.

3. Click the icon with the primary (left) mouse button to display a list of

regions that the modem supports, together with a sub-menu which
details telephony location information - a check mark will appear next to
the currently selected region and telephony location.

4. Select either a region from the region menu or a telephony location from

the sub-menu.

■ When you click a region it becomes the modem’s default selection

for any new dialling locations that are created within the Windows
Control Panel (Phone and Modem Options).

■ When you select a telephony location, the corresponding region is

automatically selected and becomes the modem’s default setting.

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Properties menu

Click the icon with the secondary (right) mouse button in order to display a
Properties menu on the screen.

Setting

Within the Properties menu you are able to either enable or disable the
following settings:

AutoRun Mode

Allows you to configure whether the Modem Region Select utility starts
automatically whenever you start up the operating system.

Open the Dialing Properties dialog box after selecting region

Allows you to configure whether the dialing properties dialog box will be
displayed automatically after you have selected a region.

User’s Manual 4-27

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Location list for region selection

Displays a sub-menu appears which details location information.

Open dialog box, if the modem and Telephony Current
Location region code do not match

Displays a warning if the current settings for both region code and
telephony location are different.

Modem Selection

If the computer cannot recognize the internal modem, a dialog box is
displayed from which you should select the appropriate communications
port for your modem to use.

Dialing Properties

You should select this item in order to display the dialing properties.

If you are using the computer in Japan, the Telecommunications Business
Law requires that you select Japan region mode. It is illegal to use the
modem in Japan with any other selectio n .

Connecting the modular cable

To connect th e modem’s modular cable, follow the steps as detailed below:

■ Connection to any communication line other than an analog phone line

could cause a computer system failure.

■ Connect the built-in modem only to ordinary analog phone lines.

■ Never connect the built-in modem to a digital line (ISDN).

■ Never connect the built-in modem to the digital connector on a

public telephone or to a digital private branch exchange (PBX).

■ Never connect the built-in modem to a key telephone system for

residences or offices.

■ Avoid using your computer modem with the telephone cable connected

during an electrical storm. There may be a remote risk of electric shock
from lightning.

1. Plug the end of the modular cable into the computer’s modem jack.

2. Plug the other end of the modular cable into a telephone jack.

RJ11

Figure 4-9 Connecting the internal modem

4-28 User’s Manual

Do not pull on the cable or move the computer while the cable is
connected.

Disconnecting the modular cable

To disconnect the modular cable, follow the steps as detailed below:

1. Pinch the lever on the plug in the telephone jack and pull it out from

within the connector.

2. Pinch the lever on the plug in the computer’s modem jack and pull it out

from within the computer.

Wireless communications

The computer’s wireless communication function supports both Wireless
LAN and Bluetooth devices.

All models are provided with a Wireless Communication switch. Some
models are equipped with both Wireless LAN and Bluetooth functions.

Wireless LAN

The Wireless LAN is compatible with other LAN systems based on Direct
Sequence Spread Spectrum/Orthogonal Frequency Division Multiplexing
radio technology that complies with the IEEE802.11 Wireless LAN
standard.

■ Frequency Channel Selection of 5GHz for IEEE 802.11a or n draft 2.0

■ Frequency Channel Selection of 2.4GHz for 802.11b/g or n draft 2.0

■ Roaming over multiple channels

■ Card power management

■ Wired Equivalent Privacy (WEP) data encryption based on an 128-bit

encryption algorithm

■ Wi-Fi Protected Access™ (WPA™) support

■ Advanced Encryption Standard (AES) data encryption

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The transmission speed over the wireless LAN, and the distance over
which the wireless LAN can reach, may vary depending on surrounding
electromagnetic environment, obstacles, access point design and
configuration, client design and software/hardware configurations. The
transmission rate described is the theoretical maximum speed as specified
under the appropriate standard - the actual transmission speed will be
lower than the theoretical maximum speed.

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Setting

1. Please make sure that the Wireless Communication Switch is turned
on.

2. Click Start and then click Connect To to display Connect to a network
window.

3. Click Set up a connection or network.

4. Follow the wizard. You will need the name of the wireless network
together with security settings. Consult the documentation
accompanied with your router or ask your wireless network
administrator for the settings.

Security

■ TOSHIBA strongly recommend that you enable encryption functionality,

otherwise your computer will be open to illegal access by an outsider
using a wireless connection. If this occurs, the outsider may illegally
access your system, eavesdrop, or cause the loss or destruction of
stored data.

■ TOSHIBA is not liable for the loss of data due to eavesdropping or

illegal access through the wireless LAN and the damage thereof.

Bluetooth wireless technology

Bluetooth™ wireless technology eliminates the need for cables, such as
desktop computers, between your PC and other electronic devices,
example of printers and mobile phones.

You cannot use the computer’s built-in Bluetooth functions and an external
Bluetooth adaptor simultaneously.

For reference, Bluetooth wireless tech no l o gy ha s th e fo l lo w i ng fe at ure s :

Worldwide operation

The Bluetooth radio transmitter and receiver operate in the 2.4GHz band,
which is license-free and compatible with radio systems in most countries
in the world.

Radio links

You can easily establish links between two or more devices, with these
links being maintained even if the devices are not within a line-of-sight of
each other.

Security

Two advanced security mechanisms ensure a high level of security:

■ Authentication prevents access to critical data and makes it impossible

to falsify the origin of a message.

■ Encryption prevents eavesdropping and maintains link privacy.

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Bluetooth™ Stack for Windows® by TOSHIBA

Please note that this software is specifically designed for the following
operating systems:

■ Microsoft

®

Windows Vista

®

Information regarding the use of this software with these operating systems
is listed below, with further details being contained with the electronic help
files supplied with the software.

This Bluetooth Stack is based on the Bluetooth Version 1.1/1.2/2.0+EDR/

2.1+EDR pecification. However, TOSHIBA cannot confirm the compatibility
between any computing products and/or other electronic devices that use
Bluetooth, other than TOSHIBA notebook computers.

Release Notes related to the Bluetooth® Stack for Windows®
by TOSHIBA

1. Fax application software:

Please be aware that there is some fax application software that you
cannot use on this Bluetooth™ Stack.

2. Multi-user considerations:

On Windows Vista

®

, the use of Bluetooth is not supported in a
multi-user environment. This means that, when you use Bluetooth,
other users that are logged into the same computer will not be able to
use this type of functionality.

Product Support:

The latest information regarding operating system support, language
support or available upgrades can be found on our web site

http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or
www.pcsupport.toshiba.com in the United States.

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Wireless communication switch

You can enable or disable Wireless communication (Wireless LAN and
Bluetooth) function, with the on/off switch. No transmissions are sent or
received when the switch is off. Slide the switch to the left to turn it off and
to the right to turn it on.

■ Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a

microwave oven or in areas subject to radio interference or magnetic
fields. Interference from a microwave oven or other source can disrupt
Wi-Fi or Bluetooth operation.

■ Turn Wi-Fi and Bluetooth functionalities off when near a person who

may have a cardiac pacemaker implant or other medical electric
device. Radio waves may affect pacemaker or medical device
operation, possibly resulting in serious injury. Follow the instruction of
your medical device when using any Wi-Fi or Bluetooth functionality.

■ Always turn off Wi-Fi or Bluetooth functionality if the computer is near

automatic control equipment or appliances such as automatic doors or
fire detectors. Radio waves can cause malfunction of such equipment,
possibly resulting in serious injury.

■ It may not be possible to make a network connection to a specified

network name using the ad hoc network function.
If this occurs, the new network(*) will have to be configured for all
computers connected to the same network in order to re-enable
network connections.
* Please be sure to use new network name.

Wireless communication indicator

The wireless communication indicator shows the status of the computer’s
wireless communication functions.

Indicator status Indication

Indicator off The wireless communication switch is off - no

Indicator glows Wireless communication switch is on. Wireless

If you used the T askbar to disable the wireless LAN, restart the computer or
perform the following procedure to re-enable it: Start -> Control Panel ->

System and Maintenance -> System -> Device Manager -> Network
adapters and right click the wireless device then choose enable.

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wireless functionality is available.

LAN or Bluetooth is turned on by an application.