UNITED STATES (English) 2
CANADA (English)
CANADA (Français)
AUSTRALIA, NEW ZEALAND, PNG (English)
简体中文 (Simplied Chinese) 10
正體中文 (Traditional Chinese) 11
INDONESIA (Indonesian) 12
SOUTH & SOUTHEAST ASIA (English) 14
THAILAND (Thai)
4
5
8
16
593209-A0
UNITED STATES (English)
TOSHIBA
USB 2.0 PORTABLE HARD DRIVE
LIMITED WARRANTY
CONTENTS
- Toshiba Portable External Hard Drive (preloaded with backup
software)
- USB 2.0 Cable
- Quick Install Guide
- Limited Warranty
SYSTEM REQUIREMENTS*
- Microsoft® Windows® XP or Vista
- Mac® OS X 10.4 or later
- Available USB 2.0 Port **
IMPORTANT: IT IS RECOMMENDED THAT YOU INSTALL
THE LATEST SERVICE PACKS AND UPDATES TO OBTAIN
THE HIGHEST PERFORMANCE AND RELIABILITY.
NOTE:
* Compatibility may vary depending on user’s hardware congura-
tion and operating system.
** For the few computers that limit bus power, a special USB power
cable is required, for additional information please visit www.
toshibastorage.com.
CAPACITY CALCULATION
One Gigabyte (1GB) means 109 = 1,000,000,000 bytes Using powers
of 10. A computer operating system, however, reports storage capacity
using powers of 2 for the denition of 1GB=230 = 1,073,741,824 bytes,
and therefore shows less storage capacity. Available storage capacity
(including examples of various media les) will vary based on le size,
formatting, settings, software and operating system.
RoHS Compatible. This product is compatible with European Union Directive 2002/95/EC, Restriction of the use of
certain hazardous substances in electrical and electronic
equipment (RoHS), which restricts use of lead, cadmium, mercury,
hexavalent chromium, PBB, and PBDE.
TECHNICAL SUPPORT INFORMATION
Toshiba Storage Device Division Technical Support personnel are
available to answer your questions Monday to Friday, 6:00AM to
5:00PM (Pacic Time) at (510) 651-6798, or at sdd_techhelp@
pcs-sj.com.
THREE (3) YEAR LIMITED WARRANTY
Toshiba America Information Systems, Inc.
Storage Device Division
9740 Irvine Boulevard
Irvine, California 92618
(949) 583-3000
www.toshibastorage.com
WHAT DOES MY LIMITED WARRANTY COVER?
Toshiba America Information Systems, Inc. (“Toshiba”) warrants that
this Product (“Product”) is free from defects in materials or workmanship under normal use for a period of three (3) years from the date
of original purchase when purchased new from Toshiba or a Toshiba
authorized reseller in the United States of America, United States
Territories, and Puerto Rico. After three (3) years this Limited Warranty
2
shall be void. You may be required to provide proof of purchase as a
condition of receiving warranty service.
During the warranty period, Toshiba will, in its sole discretion, restore
the Product to working order in accordance with factory specications
in effect at the time the Product was manufactured or replace the defective Product with a product that is at least equivalent to the original
Product. The replacement Product is warranted for ninety (90) days or
the remainder of the warranty period of the original Product, whichever
is longer. Toshiba reserves the right to use reconditioned parts that are
equivalent or superior to original factory specications.
WHERE IS THIS LIMITED WARRANTY VALID?
This Limited Warranty is valid only within the United States, United
States Territories and Puerto Rico.
WHAT IS NOT COVERED BY THIS LIMITED WARRANTY?
- Service made necessary by accident, misuse, abuse, neglect,
improper installation, improper maintenance, improper connection
with any device or software, or modications to the Product not
approved in writing by Toshiba.
- Repair or replacement of covers, plastics, or cosmetic parts such
as interior or exterior nishes or trim, and damage caused by
normal wear and tear
- Service made necessary by any external cause, including re,
theft, acts of God, power failures, surges or shortages, lightning,
other disasters, or repairs by persons other than those authorized
by Toshiba to service the Product
- Service on Product purchased outside the United States, United
States Territories and Puerto Rico.
- Service made necessary by use of incompatible third party products
- On-site service and repair of the Product
- Damage caused by use of the Product outside the usage or storage parameters set forth in the Quick Install Guide
- Damage from use of parts not manufactured or sold by Toshiba
- Service on any Product used in a critical application (dened
below)
You are responsible for payment for any repair or replacement outside
the scope of this Limited Warranty.
HOW DO I OBTAIN WARRANTY SERVICE?
In order to obtain warranty service, please contact Toshiba’s authorized
service center at (510) 651-6798 or at sdd_repair@pcs-sj.com.
Alternatively you can request an RMA online as follows:
- Go to www.toshibastorage.com
- Select ‘Services & Support’
- Select ‘Hard Drive Repair Center’
- Scroll down to ‘Request a HDD Return Authorization (RMA) number’.
- Follow the on-screen instructions to complete the online request
form.
- Within 24 hours the system will generate an RMA number which
will automatically be emailed to you.
You must pre-pay all transportation and insurance charges for ship-
ment of the Product to the authorized service center, and properly pack
the Product for shipment in the original packaging or equivalent. You
will not be reimbursed for this expense. If the Product is not insured,
and the Product is lost or damaged during transit, you are responsible
for such loss or damage.
DISCLAIMER AND LIMITATION OF REMEDY
ALL OTHER EXPRESS AND IMPLIED WARRANTIES FOR THIS
PRODUCT, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND/OR
NONINFRINGEMENT OF THIRD PARTY RIGHTS, ARE HEREBY
DISCLAIMED. TOSHIBA EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED
WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED
IN DURATION TO THE TERM OF THIS EXPRESS LIMITED WARRANTY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION
OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSIONS OR
LIMITATIONS MAY NOT APPLY TO YOU.
YOU MUST READ AND FOLLOW ALL SET-UP AND USAGE INSTRUCTIONS IN THE QUICK INSTALL GUIDE. IF YOU FAIL TO DO
SO, THIS PRODUCT MAY NOT FUNCTION PROPERLY AND YOU
MAY LOSE DATA OR SUFFER OTHER DAMAGE. TOSHIBA, ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION
OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE.
IF THIS PRODUCT FAILS TO WORK AS WARRANTED ABOVE,
YOUR SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR
REPLACEMENT. IN NO EVENT WILL TOSHIBA, ITS AFFILIATES
OR SUPPLIERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR
ANY DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE
PRODUCT. THIS LIMITATION APPLIES TO DAMAGES OF ANY
KIND WHATSOEVER INCLUDING (1) DAMAGE TO, OR LOSS OR
CORRUPTION OF, YOUR RECORDS, PROGRAMS, DATA OR REMOVABLE STORAGE MEDIA, OR (2) ANY DIRECT OR INDIRECT
DAMAGES, LOST PROFITS, LOST SAVINGS OR OTHER SPECIAL,
INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES,
WHETHER FOR BREACH OF WARRANTY, TORT OR OTHERWISE,
OR WHETHER ARISING OUT OF THE USE OF OR INABILITY
TO USE SUCH PRODUCT AND/OR THE QUICK INSTALL GUIDE,
EVEN IF TOSHIBA, OR AN AUTHORIZED TOSHIBA REPRESENTATIVE, AUTHORIZED SERVICE CENTER OR DEALER HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR OF ANY
CLAIM BY ANY OTHER PARTY.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES
FOR SOME PRODUCTS, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO
JURISDICTION.
PROTECTION OF STORED DATA
TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS
OF DATA, OR ANY OTHER DAMAGE RESULTING FROM FAILURE
OR MALFUNCTION OF THE PRODUCT. WHEN COPYING OR
TRANSFERRING YOUR DATA, PLEASE BE SURE TO CONFIRM
WHETHER THE DATA HAS BEEN SUCCESSFULLY COPIED OR
TRANSFERRED. TOSHIBA DISCLAIMS ANY LIABILITY FOR THE
FAILURE TO COPY OR TRANSFER THE DATA CORRECTLY.
BEFORE RETURNING THE PRODUCT FOR SERVICE, BE
SURE TO BACKUP DATA AND REMOVE ANY CONFIDENTIAL,
PROPRIETARY, OR PERSONAL INFORMATION. TOSHIBA IS NOT
RESPONSIBLE FOR (1) DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA, OR (2) THE
RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR
DATA OTHER THAN SOFTWARE INSTALLED BY TOSHIBA WHEN
THE PRODUCT WAS MANUFACTURED.
CRITICAL APPLICATIONS
This Product is not designed for any “Critical applications.” “Critical
applications” means life support systems, medical applications,
connections to implanted medical devices, commercial transportation,
nuclear facilities or systems or any other applications where product
failure could lead to injury to persons or loss of life or catastrophic
property damage. ACCORDINGLY, TOSHIBA DISCLAIMS ANY AND
ALL LIABILITY ARISING OUT OF THE USE OF THE PRODUCT IN
ANY CRITICAL APPLICATIONS. IF YOU USE THE PRODUCT IN
A CRITICAL APPLICATION, YOU, AND NOT TOSHIBA, ASSUME
FULL RESPONSIBILITY FOR SUCH USE. FURTHER, TOSHIBA
RESERVES THE RIGHT TO REFUSE TO SERVICE ANY PRODUCT USED IN A CRITICAL APPLICATION, AND DISCLAIMS ANY
AND ALL LIABILITY ARISING OUT OF TOSHIBA’S SERVICE OR
REFUSAL TO SERVICE SUCH PRODUCT.
REGULATORY COMPLIANCE
The device has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in residential installation. This device generates, uses
and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference
to television and radio communications. However, there is no guarantee that interference will not occur in a particular installation. Any
changes or modications made to the device, connection method
and/or cables may void the users authority to operate this device.
DECLARATION OF CONFORMITY
This product is in conformance with Part 15 of the FCC Rules and
Regulations for Information Technology Equipment. Operation of
this product is subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause
undesired operation.
TOSHIBA
USB 2.0 PORTABLE HARD DRIVE
LIMITED WARRANTY
CONTENTS
- Toshiba Portable External Hard Drive (preloaded with backup
software)
- USB 2.0 Cable
- Quick Install Guide
- Limited Warranty
SYSTEM REQUIREMENTS*
- Microsoft Windows XP or Vista
- Mac OS X 10.4 or later
- Available USB 2.0 Port **
IMPORTANT: IT IS RECOMMENDED THAT YOU INSTALL
THE LATEST SERVICE PACKS AND UPDATES TO OBTAIN
THE HIGHEST PERFORMANCE AND RELIABILITY.
NOTE:
* Compatibility may vary depending on user’s hardware congura-
tion and operating system.
** For the few computers that limit bus power, a special USB power
cable is required, for additional information please visit
www.toshibastorage.com.
CAPACITY CALCULATION
One Gigabyte (1GB) means 109 = 1,000,000,000 bytes Using powers
of 10. A computer operating system, however, reports storage capacity
using powers of 2 for the denition of 1GB=230 = 1,073,741,824 bytes,
and therefore shows less storage capacity. Available storage capacity
(including examples of various media les) will vary based on le size,
formatting, settings, software and operating system.
RoHS Compatible. This product is compatible with European Union Directive 2002/95/EC, Restriction of the use of
certain hazardous substances in electrical and electronic
equipment (RoHS), which restricts use of lead, cadmium, mercury,
hexavalent chromium, PBB, and PBDE.
TOSHIBA THREE (3) YEAR STANDARD LIMITED WARRANTY
Thank you for purchasing a Toshiba brand accessory (“Product(s)”)
from Toshiba of Canada Limited (“TCL”). The Toshiba group of companies (“Toshiba”) is the world leader in mobile computing, renowned
for its advance technology and outstanding attention to design detail.
Toshiba is committed to quality products and ensuring the highest level
of customer satisfaction. TCL continues its commitment to customers
by providing a 3-year parts and labour Limited Warranty.
WHAT YOUR LIMITED WARRANTY PROVIDES
For a period of three (3) years from the Purchase Date (the “Warranty
Period”), TCL warrants this Product* to be free from material defects
in workmanship and material that result in the Product failing under
normal and proper use. This warranty is valid only within Canada.
This warranty applies only to Product that is for the customer’s own
use (and not for resale) and that is new and unopened on the date of
purchase directly from TCL or from a TCL ADR.
Should the Product fail as referred to above within the Warranty
Period, TCL will, at its sole discretion repair or replace, at no additional
4
charge to you, the defective part with new or recertied parts at its
option. A recertied part will be equal in performance to an original
part. All original parts and Products replaced by TCL or its Authorized
Service Providers (“ASPs”) become the property of TCL. Any replace-
ment part (whether new or recertied) are warranted to be free from
material defects in materials and workmanship for ninety days or for
the remainder of this Limited Warranty for the Product, whichever
is longer. You are responsible for payment, at current rates, for any
service, repair or replacement outside the scope of this warranty. ADRs
and ASPs are not, and should not be deemed to be, agents of TCL for
any purposes whatsoever.
SERVICE/WARRANTY EXCLUSIONS – WHAT IS NOT COVERED
BY THIS WARRANTY?
The following items are specically excluded from, and not covered by,
this limited warranty:
• Service, repairs or replacement made necessary by accident,
misuse, abuse, moisture, liquids, dust, dirt, neglect, accident, damage, improper installation, improper operation, improper cleaning,
improper maintenance, normal wear and tear, or any other event,
act or omission outside the control of TCL
• Replacement of missing parts, the provision of retrots, or preventive maintenance.
• Installation or removal of accessory retrots, peripheral equipment
or computer systems of which the Product may be a part
• Service, repair or replacement made necessary by, or relating to,
improper connection with any peripheral
• Software, software faults, or software replacement or xes
• Repair or replacement of batteries*, covers, plastics, or appear-
ance parts such as interior or exterior nishes or trim.
• Repair of damage that is cosmetic only or does not affect Product
functionality, such as wear and tear, scratches, dents, and
scratched, faded or discolored keycaps.
• Service made necessary by any external cause, including re,
theft, acts of God, alteration, problems arising from software or
hardware not supplied by TCL, power failures, power surges or
power shortages, lightning, other electrical faults, or repairs, modications or replacements by persons other than those authorized by
TCL to service the Product
• Service on Product purchased outside of Canada
• Service on Toshiba-branded accessory items (such accessory
items may be covered by their own warranty)
• Service on third party products or service mad necessary by use of
incompatible third party products
• Service made necessary by the use or installation of non-Toshiba
modications to the Product
• Service of Product on which the TOSHIBA label or logo, rating
label or serial number have been defaced or removed
• On-site service and repair of the Product
• Damage to Product caused by failure to follow the specications,
User manuals or Guides as to usage and/or storage
• Modications to the Product not approved in writing by TCL
• Cost of purchasing , creating or installing a Recovery Image CD
* Original battery warranted for one (1) year from date of purchase.
Pre-installed software is excluded from TCL standard Limited
Warranty.
DISCLAIMER AND LIMITATION OF REMEDY
TO THE EXTENT PERMITTED BY LAW, ALL OTHER EXPRESS AND
IMPLIED WARRANTIES, CONDITIONS AND REPRESENTATIONS
FOR THIS PRODUCT, INCLUDING THE IMPLIED WARRANTIES,
CONDITIONS AND REPRESENTATIONS OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY
DISCLAIMED AND EXCLUDED. IF THE APPLICABLE LAW
PRECLUDES THE EXCLUSION OF ANY IMPLIED WARRANTIES,
CONDITIONS AND REPRESENTATIONS THEN SUCH IMPLIED
WARRANTIES, CONDITIONS AND REPRESENTATIONS ARE
OTHERWISE LIMITED IN DURATION TO THE TERM OF THIS
EXPRESS WRITTEN LIMITED WARRANTY. TO THE EXTENT NOT
PRECLUDED BY LAW, STATUTORY OR OTHERWISE, THIS WRITTEN WARRANTY SUPERCEDES AND SPECIFICALLY DISCLAIMS
ANY OTHER WARRANTY, CONDITION OR REPRESENTATION
NOT STATED IN THIS WARRANTY, WHETHER MADE BY TCL, ITS
AFFILIATES, ADRs AND ASPs, ORALLY OR IN WRITING (INCLUDING ANY STATEMENT IN ANY BROCHURE, PRESS RELEASE,
ANNOUNCEMENT, ADVERTISEMENT, POINT OF SALE DISPLAY,
ETC.). YOU MUST READ AND FOLLOW ALL SET-UP AND USAGE
INSTRUCTIONS IN THE APPLICABLE USER GUIDES AND/OR
MANUALS ENCLOSED. IF YOU FAIL TO DO SO, THIS PRODUCT
MAY NOT FUNCTION PROPERLY AND YOU MAY LOSE DATA OR
SUFFER OTHER DAMAGE. THIS WARRANTY WILL NOT COVER
ANY SERVICE THAT IS REQUIRED, IN PART OR IN WHOLE, AS A
RESULT OF ANY FAILURE TO FOLLOW THE SETUP AND USAGE
INSTRUCTIONS. THIS WARRANTY DOES NOT APPLY AND SHALL
BE VOID AND UNENFORCEABLE IF THE PRODUCT IS OPENED,
SERVICED, OR REPAIRED BY PERSONS OTHER THAN THOSE
AUTHORIZED BY TCL TO SERVICE OR REPAIR THE PRODUCT.
TCL, ITS AFFILIATES, ADRs, ASPs AND SUPPLIERS DO NOT
WARRANT THAT OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED, ERROR FREE OR UNAFFECTED IN ALL CIRCUMSTANCES. TCL HEREBY ADVISES, AND THE CUSTOMER HEREBY
ACKNOWLEDGES THAT INTERRUPTIONS, ERRORS AND OTHER
AFFECTS (INCLUDING SLOW OR SLUGGISH PERFORMANCE,
LOCK-UPS, FREEZES AND SHUTDOWNS) ARE COMMON FOR
COMPUTERS AND DO NOT NECESSARILY EITHER CONSTITUTE
MATERIAL DEFECTS OR RESULT IN A FAILURE COVERED BY
THIS LIMITED WARRANTY. IF THIS PRODUCT FAILS TO WORK
AS WARRANTED ABOVE, YOUR SOLE AND EXCLUSIVE REMEDY
SHALL BE REPAIR OR REPLACEMENT OF THE DEFECTIVE PART.
IN NO EVENT WILL TCL, TOSHIBA CORPORATION, THEIR AFFILIATES, SUPPLIERS, ADRs OR ASPs BE LIABLE TO YOU OR ANY
THIRD PARTY FOR ANY DAMAGES. THIS LIMITATION APPLIES TO
DAMAGES, COSTS OR EXPENSES OF ANY KIND WHATSOEVER
INCLUDING (1) DAMAGE TO, OR LOSS OR CORRUPTION OF,
YOUR RECORDS, PROGRAMS, DATA OR REMOVABLE STORAGE
MEDIA, OR (2) ANY DIRECT OR INDIRECT DAMAGES, LOST
PROFITS, LOST SAVINGS OR OTHER SPECIAL, INCIDENTAL,
EXEMPLARY OR CONSEQUENTIAL DAMAGES, WHETHER
FOR BREACH OF WARRANTY, BREACH OF CONTRACT, TORT
(INCLUDING NEGLIGENCE), UNDER A STATUTE OR UNDER ANY
OTHER LAW OR FORM OR ACTION, OR WHETHER ARISING OUT
OF THE USE OF OR INABILITY TO USE SUCH PRODUCT AND/OR
THE ENCLOSED USER GUIDES AND/OR MANUALS, EVEN IF TCL,
OR AN AUTHORIZED TCL REPRESENTATIVE, ASP OR ADR HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR OF
ANY CLAIM BY ANY OTHER PARTY (the foregoing damages, costs
or expenses are collectively referred to below as the “Damages”).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF
IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS NOR LIMITATION OF DAMAGES
FOR SOME PRODUCTS SO THAT THE ABOVE EXCLUSIONS OR
LIMITATIONS MAY NOT APPLY IN YOUR JURISDICTION.
PRE-INSTALLED SOFTWARE & OPTIONS
TCL offers no warranty or representation, either expressed or implied,
with respect to software, its quality, performance, merchantability,
tness for a particular purpose or otherwise. Nor does TCL warrant that
the functions contained in this software will meet your requirements or
that the operation of this software will be uninterrupted or error free.
As a result, unless otherwise stated in writing, this software is provided
“as is.” Should this software prove defective, you the purchaser are
assuming the entire risk as to its quality and performance as well as
any costs associated with servicing, repair, or correction. In particular, TCL or its representatives shall have no liability for any programs
or data stored or used with TCL Products, including the costs of
recovering such programs or data. Factory installed hardware items
included or bundled with your Product are covered under this Limited
Warranty. TCL accessory items purchased with the Product are
covered by their own respective limited warranties.
DATA STORAGE MEDIA:
PROTECTION OF DATA & INFORMATION
The only effective protection for any Operating System, software
programs, data or information stored on any media or any part of any
Product (collectively referred to as the “Data”) is the regular discipline
of backing up the Data. Be sure to periodically back up Data. Before
returning any Product for service, be sure to back up Data and
remove any condential, proprietary, or personal information. Always
conrm whether the Data has been successfully backed up, copied
or transferred. It is solely your responsibility to assure the back-up,
integrity and security of any Data (as dened below). TCL, ASPs and
ADRs are not responsible for any Damages whatsoever arising in
connection with or as a result of: any Data that is altered, deleted,
damaged, lost or in any way modied at any time, even if it results
from a failure otherwise covered under this warranty or arises during
or in connection with the repair or replacement of the Product; or any
restoration or reinstallation of any Data other than software installed
when the Product was manufactured. Hard disk drives that fail and
need replacing under this warranty will be replaced with a blank hard
disk drive of equal capacity and the original hard drive will become
the property of TCL.
CRITICAL APPLICATIONS
The Product you have purchased is not designed for any “critical
applications.” “Critical applications” means life support systems,
medical applications, connections to implanted medical devices,
commercial transportation, nuclear facilities or systems or any other
applications where Product failure could lead to injury to persons or
loss of life or catastrophic property damage.
IF THE CUSTOMER USES THE PRODUCT IN ANY CRITICAL APPLICATION, THE CUSTOMER – AND NOT TCL, ITS AFFILIATES,
ADRs OR ASPs – ASSUME SOLE AND FULL RESPONSIBILITY
FOR SUCH USE. TCL RESERVES THE RIGHT TO REFUSE TO
SERVICE ANY PRODUCT USED IN A CRITICAL APPLICATION.
TCL, ITS AFFILIATES, ADRs AND ASPs HEREBY DISCLAIM ANY
AND ALL LIABILITY, DAMAGES AND CONSEQUENCES ARISING OUT OF THE SERVICE OR REFUSAL TO SERVICE SUCH
PRODUCT AND FURTHER DISCLAIM ANY AND ALL LIABILITY,
CONSEQUENCES AND DAMAGES THAT MAY ARISE OR
RESULT FROM THE USE OF THE PRODUCT IN ANY CRITICAL
APPLICATIONS.
OBTAINING SERVICE FOR PRODUCT PURCHASED IN CANADA
In Canada, Customer is entitled to warranty repair service on TCL
Products through TCL’s network of ASPs during the Limited Warranty Period. Please contact the Toshiba Global Support Centre at
1-800-663-0378 for your nearest ASP. If Customer chooses to mail in
Customer’s Product to an ASP, Customer must prepay any shipping
charges, insurance, taxes or duties associated with transportation of
the Product to and from the ASP location.
BEFORE RETURNING ANY PRODUCT FOR SERVICE, BE SURE
TO BACKUP YOUR DATA AND REMOVE ANY ACCESSORIES,
INCLUDING, BUT NOT LIMITED TO, POWER CORDS, CD’S,
DISKETTES, PC CARDS, OR DOCKING STATION. TOSHIBA
SHALL NOT BE RESPONSIBLE AND FULLY DISCLAIMS ANY
AND ALL LIABILITY FOR ANY ACCESSORIES OR DATA SHIPPED
WITH THE PRODUCT.
WARRANTY EXTENSIONS AND UPGRADES
There are a variety of TCL SelectServ® warranty extensions and
upgrades which may be available for your Product. For more
information, visit our web site at www.toshiba.ca/support or call
1-800-TOSHIBA.
ARBITRATION
Any claim, dispute, controversy or disagreement (whether for breach
of warranty, breach of contract, tort (including negligence), under
a statute or under any other law or form of action) arising out of, or
otherwise relating to: (i) this warranty; (ii) the Product; (iii) any oral
or written representations, statements, brochures, press releases,
advertising, announcement, point of sale display, or promotional
material relating to the Product; (iv) the relationships that result from
this warranty, (the foregoing claims, disputes controversies and
disagreements are collectively referred to as the “Dispute”), shall be
referred to and resolved by nal and binding arbitration (to the exclusion of the courts). You agree to waive any right that you may have
to commence or participate in any representative or class proceeding
against TCL, its afliates, ASPs and ADRs related to any Dispute.
If and where applicable, you further agree to opt out of any such
representative or class proceedings. Arbitration of any Dispute will
be conducted in the forum and in the manner as you and TCL agree.
Failing such agreement, the arbitration will be conducted by one
arbitrator pursuant to the laws and rules relating to arbitration generally in force in the jurisdiction in which you reside at the time that the
Dispute arises. No claim, dispute, controversy or disagreement of
any other person may be joined or combined with any Dispute by
you, without the prior written consent of TCL.
GENERAL PROVISIONS
If any provision of this limited warranty should be found to be unenforceable, the unenforceable provision shall be severed from the
warranty and deemed not to form part of the warranty. The remaining
provisions of this warranty shall be and remain valid and enforceable.
To the extent permitted by law, this limited warranty shall be governed and construed in accordance with the laws of Ontario. If there
is any inconsistency between this limited warranty, on the one hand,
and any statement in the packaging of the Product or in any other
document enclosed with, or used in the context of the promotion or
sale of, the Product, on the other hand, the provisions of this limited
warranty shall prevail.
WE ARE HERE FOR YOU
We believe in our customers and we are here for you. We understand that you may have questions regarding your new TCL Product.
Should you require any assistance, from technical questions to more
general information, our Technical Support and Customer Service
staff is available to you. You may reach any one of our Technical
Support or Customer Service Representatives by contacting our
Support line at 1-800-663-0378 or visit our website at www.toshiba.
ca/support. Please note that when you call the Toshiba Global Support Centre you will be asked to provide your name, phone number,
address, model number and serial number of your unit if applicable,
in order to provide you quality support. All customer information will
be used internally under strict condential policies. If your unit is Out
of Warranty and you call the Toshiba Global Support Center, please
be advised that your call may be chargeable. If warranty service is
not handled to your complete satisfaction, please write to TCL at the
address listed below:
TOSHIBA OF CANADA LIMITED
INFORMATION SYSTEMS GROUP
CUSTOMER SERVICE
191 McNABB STREET
MARKHAM, ONTARIO L3R 8H2
IMPORTANT : POUR DES PERFORMANCES ET
UNE FIABILITÉ OPTIMALES, IL EST RECOMMANDÉ
D’INSTALLER LES SERVICE PACKS ET LES MISES À
JOUR LES PLUS RÉCENTS.
REMARQUE :
* La compatibilité peut varier selon la conguration matérielle et le
système d’exploitation de l’utilisateur.
** Pour les quelques ordinateurs qui limitent la puissance du bus,
un câble d’alimentation USB spécial est requis.
Pour plus de renseignements, visitez www.toshibastorage.com.
CALCUL DE LA CAPACITÉ
Un gigaoctet (GO) signie 109 = 1 000 000 000 d’octets selon
des puissances de 10. Cependant, le système d’exploitation de
l’ordinateur calcule la capacité de stockage selon des puissances
de 2, c’est-à-dire 1 GO = 230 = 1 073 741 824 d’octets, et peut
indiquer une capacité de stockage moindre. La capacité de stockage disponible (y compris les exemples de divers dossiers de
médias) variera dépendant sur la taille de dossier, le formatage, les
paramètres, le logiciel et le système d’exploitation
Compatible RoHS. Ce produit est compatible avec la
directive de l’Union européenne 2002/95/EC, Limitation
de l’emploi de certaines substances dangereuses dans
l’équipement électrique et électronique (RoHS), dont le plomb, le
cadmium, le mercure, le chrome hexavalent, les PBB et PBDE.
5
GARANTIE LIMITÉE STANDARD DE TROIS (3) ANS TOSHIBA
Nous vous remercions d’avoir fait l’achat d’un accessoire de marque
Toshiba (le ou les « produits ») de Toshiba du Canada Limitée («
TCL »). Le groupe de sociétés Toshiba (« Toshiba »), chef de le
mondial en matière de systèmes informatiques mobiles, est reconnue pour sa technologie de pointe et son souci du détail dans la
conception de ses produits. Toshiba s’engage à offrir des produits
de qualité et à donner entière satisfaction à sa clientèle. TCL remplit
cet engagement envers ses clients en offrant une garantie limitée
de trois (3) ans sur les pièces et la main- d’oeuvre. Le présent document contient des renseignements relatifs à votre garantie TCL.
COUVERTURE OFFERTE PAR VOTRE GARANTIE LIMITÉE
TCL garantit que le présent produit* est exempt de vice important
de matériel ou de malfaçon pouvant faire en sorte que le produit
fasse défaut dans un contexte d’utilisation normale et appropriée
pendant une période de trois(1) ans à compter de la date d’achat
(la « période de garantie »). La présente garantie n’est valide qu’au
Canada. La présente garantie ne s’applique qu’aux produits devant
être utilisés par le client (et non pour la revente) et les produits qui
sont neufs et dans leur emballage d’origine à la date de l’achat et qui
sont achetés directement auprès de TCL ou d’un DFRA de TCL. Si le
produit s’avère défectueux, comme mentionné ci-dessus, pendant la
période de garantie, TCL réparera ou remplacera, à son choix, sans
frais additionnels, la pièce défectueuse par une pièce neuve ou remise à neuf. Le rendement d’une pièce remise à neuf est égal à celui
d’une pièce initiale. L’ensemble des pièces et des produits initiaux
remplacés par TCL ou ses fournisseurs de services autorisés (« FSA
») deviennent la propriété de TCL. Toute pièce de remplacement
(nouvelle ou recertiée) est garantie contre les vices importants de
matériel ou de malfaçon pendant quatre-vingt-dix (90) jours ou pour
la durée restante de la présente garantie visant le produit, selon la
période la plus longue. Vous êtes chargé du paiement, selon les taux
en vigueur, d’un service, d’une réparation ou d’un remplacement
n’étant pas visé par la présente garantie. Les DFRA et les FSA ne
sont pas, et ne sauraient réputés être, des mandataires de TCL pour
quelque motif que ce soit.
SERVICES ET GARANTIE EXCLUS – CE QUE NE COUVRE PAS
LA PRÉSENTE GARANTIE?
Les services suivants sont expressément exclus de la présente
garantie et ne sont pas visés par celle-ci :
• Le service, les réparations ou le remplacement rendus nécessaires par un accident, un mauvais usage, un abus, de l’humidité,
des liquides, de la poussière, de la négligence, un accident, des
dommages, une installation, une exploitation, un nettoyage ou un
entretien inadéquat, l’usure normale ou tout autre événement, acte
ou de tout autre omission indépendante de la volonté de TCL;
• Le remplacement de pièces manquantes, les mises à niveau et
l’entretien préventif;
• L’installation ou le retrait d’accessoires de mises à niveau, d’un
équipement périphérique ou de systèmes informatiques desquels
le produit peut faire partie;
• Le service après-vente, la réparation ou les remplacements
rendus nécessaires en raison d’une mauvaise connexion avec
un périphérique;
• Les logiciels, les défauts de logiciels ou le remplacement ou la
réparation de logiciels;
• Le remplacement ou la réparation de piles*, boîtiers, pièces de
plastique ou de parties contribuant à l’apparence comme la nition ou les garnitures internes ou externes;
• La réparation d’un dommage esthétique ou n’ayant aucune
incidence sur la fonctionnalité du produit, notamment l’usure
6
normale, les égratignures, les bosses et les touches égratignées,
effacées ou décolorées;
• Le service après-vente rendu nécessaire par des causes
externes, y compris les incendies, le vol, les cas de force
majeure, les transformations, les problèmes occasionnés par
du matériel ou des logiciels non fournis par TCL, les pannes,
les surcharges ou les baisses de courant, la foudre, d’autres
problèmes électriques ou les réparations, les modications ou les
remplacements effectués par des personnes autres que celles
autorisées par TCL;
• Le service après-vente pour tout produit acheté
à l’extérieur du Canada;
• Le service après-vente pour tout article accessoire de marque
Toshiba (ces articles accessoires peuvent être visés par leur
propre garantie);
• Le service après-vente pour tout produit ou service de tiers, rendu nécessaire par l’utilisation de produits de tiers incompatibles;
• Le service après-vente rendu nécessaire en raison de l’utilisation
ou de l’installation de modications ne provenant pas de Toshiba
sur le produit;
• Le service après-vente pour les produits dont le nom ou le logo
TOSHIBA, le numéro d’identication ou le numéro de série a été
détérioré ou enlevé;
• La réparation ou entretien sur place d’un produit;
• Les dommages causés au produit par le défaut de suivre les
directives, les manuels ou les guides de l’utilisateur en ce qui
concerne l’utilisation ou l’entreposage;
• Les modications apportées au produit sans
l’autorisation écrite de TCL.
• Le coût d’achat, de création ou d’installation
de CD de restauration
* La pile initiale est garantie pendant un (1) an à compter de
la date de l’achat. Les logiciels pré-installés sont exclus de la
garantie limitée standard de TCL.
AVIS D’EXCLUSION DE RESPONSABILITÉ
ET LIMITATION DES RECOURS
DANS LA MESURE PERMISE PAR LA LOI, TOUTES AUTRES
GARANTIES, CONDITIONS ET DÉCLARATIONS EXPRESSES
ET IMPLICITES RELATIVES AU PRODUIT, INCLUANT LES
GARANTIES, CONDITIONS ET DÉCLARATIONS IMPLICITES
SUR LA QUALITÉ MARCHANDE ET L’ADAPTATION À DES FINS
PARTICULIÈRES, EST EXCLUE. SI LE DROIT APPLICABLE
INTERDIT L’EXCLUSION DE TOUTE GARANTIE, CONDITIONS
ET DÉCLARATIONS IMPLICITES, CES GARANTIES, CONDITIONS ET DÉCLARATIONS IMPLICITES SERONT AUTREMENT
LIMITÉES DANS LE TEMPS JUSQU’À LA FIN DE LA DURÉE DE
LA PRÉSENTE GARANTIE LIMITÉE IMPLICITE ÉCRITE. DANS LA
MESURE OÙ LA LOI LÉGALE OU AUTRE, NE L’INTERDIT PAS,
LA PRÉSENTE GARANTIE ÉCRITE A PRÉSÉANCE SUR TOUTE
AUTRE GARANTIE OU DÉCLARATION QUI N’EST PAS MENTIONNÉE DANS LA PRÉSENTE GARANTIE, ET A POUR EFFET
DE RENONCER À CELLE-CI QU’ELLE SOIT OFFERTE PAR TCL,
LES MEMBRES DU MÊME GROUPE QU’ELLE, LES DFRA ET
FSA, QUE CE SOIT VERBALEMENT OU PAR ÉCRIT (INCLUANT
TOUTE DÉCLARATION DANS UNE BROCHURE, UN COMMUNIQUÉ, UNE ANNONCE, UNE PUBLICITÉ, UNE PUBLICITÉ
AU POINT DE VENTE, ETC.). VOUS DEVEZ LIRE ET SUIVRE
TOUTES LES DIRECTIVES RELATIVES À LA CONFIGURATION
ET À L’UTILISATION QUI FIGURENT DANS LES GUIDES ET/OU
MANUELS DE L’UTILISATEUR. AUTREMENT, IL EST POSSIBLE
QUE LE PRODUIT NE FONCTIONNE PAS CORRECTEMENT,
QU’IL S’ENDOMMAGE OU QUE VOUS PERDIEZ DES DONNÉES.
LA PRÉSENTE GARANTIE NE VISE PAS UN SERVICE QUI
EST REQUIS, EN PARTIE OU EN TOTALITÉ, EN RAISON DU
DÉFAUT DE SUIVRE LES DIRECTIVES DE CONFIGURATION
ET D’UTILISATION. LA PRÉSENTE GARANTIE NE S’APPLIQUE
PAS ET SERA NULLE ET INEXÉCUTOIRE SI LE PRODUIT EST
OUVERT OU RÉPARÉ PAR DES PERSONNES AUTRES QUE
CELLES QUI SONT AUTORISÉES PAR TCL À RÉPARER LE
PRODUIT. TCL, LES MEMBRES DU MÊME GROUPE QU’ELLE,
LES DFRA, LES FSA ET LES FOURNISSEURS NE GARANTISSENT PAS QUE LE FONCTIONNEMENT DE CE PRODUIT NE
SERA PAS INTERROMPU, EXEMPT D’ERREURS OU QU’IL
NE SERA PAS TOUCHÉ DANS TOUS LES CAS. PAR LES
PRÉSENTES, TCL AVISE, ET LE CLIENT RECONNAÎT, QUE LES
INTERRUPTIONS, LES ERREURS ET AUTRES INCIDENCES (INCLUANT UN FONCTIONNEMENT, UNE LENTEUR D’EXÉCUTION,
DES VERROUILLAGES, DES GELS, DES FONCTIONNALITÉS ET
DES ARRÊTS) SONT HABITUELLES POUR LES ORDINATEURS
ET NE CONSTITUENT PAS NÉCESSAIREMENT DES VICES
IMPORTANTS OU N’ENTRAÎNENT PAS NÉCESSAIREMENT UN
DÉFAUT COUVERT PAR LA PRÉSENTE GARANTIE.
SI LE PRODUIT NE FONCTIONNE PAS COMME IL EST GARANTI
CI-DESSUS, VOTRE SEUL ET UNIQUE RECOURS EST LA RÉPARATION OU LE REMPLACEMENT DE LA PIÈCE DÉFECTUEUSE.
EN AUCUN CAS, TCL, TOSHIBA CORPORATION, LES MEMBRES
DE LEUR GROUPE OU LEURS FOURNISSEURS, DFRA, FSA
NE SERONT RESPONSABLES ENVERS VOUS OU QUELQUE
TIERS RELATIVEMENT À DES DOMMAGES. CETTE LIMITATION
S’APPLIQUE À TOUS LES TYPES DE DOMMAGES, QUELS
QU’ILS SOIENT, Y COMPRIS 1) LES DOMMAGES, LES PERTES
OU LES ALTÉRATIONS SUBIS PAR VOS FICHIERS, PROGRAMMES, DONNÉES OU SUPPORTS D’ENREGISTREMENT
DES DONNÉES AMOVIBLES, OU 2) LES DOMMAGES DIRECTS
OU INDIRECTS, LES PERTES DE PROFITS, LES PERTES
D’ÉCONOMIES OU AUTRES DOMMAGES SPÉCIAUX, ACCESSOIRES, EXEMPLAIRES OU INDIRECTS, QU’ILS SOIENT CAUSÉS PAR LA VIOLATION DE LA GARANTIE OU DU CONTRAT,
PAR DÉLIT CIVIL (INCLUANT LA NÉGLIGENCE) EN VERTU D’UN
ACTE OU D’UNE AUTRE LOI, D’UN FORMULAIRE OU D’UNE
MESURE OU SURVENANT À LA SUITE DE L’UTILISATION OU DE
L’INCAPACITÉ D’UTILISER LEDIT PRODUIT ET/OU LES GUIDES
OU LES MANUELS DE L’UTILISATEUR CI-JOINTS, MÊME SI TCL
OU UN REPRÉSENTANT, UN DFRA OU UN FSA TCL AUTORISÉ
A ÉTÉ AVISÉ DU RISQUE DE TELS DOMMAGES OU DE TOUTE
RÉCLAMATION FAITE PAR UN TIERS (LES DOMMAGES,
COÛTS ET DÉPENSES QUI PRÉCÈDENT SONT COLLECTIVEMENT NOMMÉS LES « DOMMAGES »). PUISQUE CERTAINS
TERRITOIRES N’AUTORISENT PAS LES EXCLUSIONS DE
GARANTIE LIMITÉE OU LES LIMITATIONS QUANT À LA DURÉE
D’UNE GARANTIE IMPLICITE NI LA LIMITATION RELATIVES AUX
DOMMAGES ACCESSOIRES OU INDIRECTS POUR CERTAINS
PRODUITS, LES LIMITATIONS OU LES EXCLUSIONS PEUVENT
NE PAS S’APPLIQUER DANS VOTRE TERRITOIRE.
LOGICIELS ET OPTIONS INSTALLÉS EN USINE
TCL n’offre aucune garantie et ne fait aucune déclaration,
expresse ou implicite, en ce qui a trait au logiciel, à sa qualité, à
sa performance, à sa qualité marchande ou à son adaptation à un
usage particulier. TCL ne garantit pas non plus que les fonctions du
logiciel répondront à vos besoins et que le logiciel ne cessera pas de
fonctionner et ne commettra pas d’erreur. Ainsi, à moins d’indication
écrite contraire, le logiciel est fourni « tel quel ». Si le logiciel se
révélait défectueux, vous, l’acheteur, devriez assumer les risques
afférents à sa qualité et sa performance, de même que les coûts
liés au service après-vente, aux réparations ou aux modications.
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