Toshiba 3520C User Manual

A

Toshiba e-STUDIO3520c

35-ppm Monochrome; 35-ppm Color

Print ▪ Copy ▪ Scan ▪ Fax

www.bertl.com

All Rights Reserved. The license under which this document is made availab le and applicable law prohibit an y reproduction or further transmission of any portion of this document. T his document may only be viewed electronically through the www.BERTL.com Web site and may not be stored in electronic or hard copy format. Any reproduct ion of trademarks is strictly prohibited. BERTL accepts no responsib ility for any inaccuracies or omiss ions contained in this document.

ugust 2008

What’s Inside

Toshiba e-STUDIO3520C

August 2008

www.BERTL.com

TABLE OF CONTENTS

BERTL Galaxy

About BERTL’s Galaxy

Introduction .......................................................................................................... 4

Device Features Summary .......................................................... 4

Pricing, Specifications, Features, Software ................................. 5

Print ..................................................................................................... 8

Bandwidth .................................................................................... 8

Print Productivity.......................................................................... 8

©

Star Rating ................................................................................ 3

©

Star Rating ........................................... 3

What We Liked/Would Like To See........................................... 10

Copy .................................................................................................................... 11

Copy Productivity....................................................................... 12

What We Liked/Would Like To See........................................... 13

Scan ................................................................................................... 14

What We Liked/Would Like To See........................................... 14

Image Quality ..................................................................................................... 15

Density ....................................................................................... 15

Resolution .................................................................................. 15

Halftones.................................................................................... 16

Negative/Positive Lines ............................................................. 16

Negative/Positive Dots............................................................... 16

What We Liked/Would Like To See........................................... 16

Ease of Use......................................................................................................... 17

Programming the Control Panel ................................................ 17

Print Drivers ............................................................................... 19

Client Utilities ............................................................................. 25

Routine Maintenace................................................................... 27

Device Management.................................................................. 31

What We Liked/Would Like To See........................................... 33

Media Handling .................................................................................................. 34

Media Input ................................................................................ 34

Media Output and Finishing....................................................... 34

Original Handling ....................................................................... 35

What We Liked/Would Like to See ............................................ 35

Summing Up....................................................................................................... 36

About BERTL ..................................................................................................... 38

** device was tested in the US, thus screenshots and photos of control panel reflect US sizes.

All Rights Reserved. The license under which this document is made availab le and applicable law prohibit an y reproduction or further transmission of any portion of this document. T his document may only be viewed electronically through the www.BERTL.com Web site and may not be stored in electronic or hard copy format. Any reproduct ion of trademarks is strictly prohibited. BERTL accepts no responsib ility for any inaccuracies or omiss ions contained in this document.

Page 2

Toshiba e-STUDIO3520c

August 2008

Toshiba e-STUDIO3520c

www.BERTL.com

BERTL Galaxy© Star Rat ing

To shiba e-STUDIO3520c

Build Quality

Networ k Admi nistr at ion

Securit y

Wor k f l o w

Fin ishi ng

Eas e o f U se

Media Handling

Copying

Scanni ng

Print ing

Image Qualit y

Featur es

Price

0.0 1.0 2.0 3.0 4.0 5.0

ABOUT BERTL’S GALAXY© STAR RATING

BERTL understands how difficult it is to choose one officeimaging device over another and exists to make this an easier choice for the consumer. That said, how does a consumer decide between two or more devices that carry the same BERTL 3-, 4- or 5-star rating?

Category-Criteria

Build Quality

- An analysis of the construction quality of the major components that the user must interact with on a regular basis (e.g.: paper trays, access covers, supplies, etc.).

Network Administration

- The quality of administrative and management utilities (both executable and Web-based) when compared to that of a sliding scale benchmark based on the network administration feature set of other vendors.

Ease of Use

- Ease of maintenance (adding paper, toner, misfeeds, cleaning) and ease of using the documentation, help, control panel, print drivers and client utilities when compared to a sliding scale benchmark based on of the ease of use of other devices.

Media Handling

- Throughput specifications and evaluations based on a sliding scale benchmark when compared with the handling of special media (e.g.: oversize, thick or coated stock) found on other devices.

Copying

- Copy productivity based on tests and a featureset analysis when compared to a sliding scale benchmark based on the feature set found on other devices.

Scanning

- Simplex and duplex scan productivity and quality based on tests and a comparison of the overall scan and send feature set when compared to a sliding scale benchmark based on the feature set found on other devices.

Printing

- Duplex and simplex print productivity based on tests and a printing feature set analysis when compared to a sliding scale benchmark based on the feature set found on other devices.

Image Quality

- The quality of business color images (text, dot, line, halftone and solid quality) based on tests and a subjective rating on the quality of continuous tones (photos) when compared to a sliding scale benchmark based on the continuous tone quality produced by other devices.

Features

- The feature set compared to a sliding scale benchmark based on the feature set found on other devices.

- MSRP of a system configured with network printing,

Price copying, scanning, and two media trays/rolls (wide format) configuration.

Security

- A security feature-set analysis (removable hard disk, hard-disk overwrite, encryption, IP filtering, Microsoft Windows NT Authentication and LDAP lookup) when compared to a sliding scale benchmark based on the security feature set found on other devices.

Workflow

- The quality of the network scanning, job submission, document management, sharpening and enhancement, file conversion and job layout tools based on a sliding scale benchmark when compared to the workflow tools employed by other devices.

Finishing

- The productivity penalty (punch, staple, booklets) based on tests and finishing specifications and effectiveness based on a sliding scale benchmark when compared to that of other finishing systems found on other devices.

All Rights Reserved. The license under which this document is made availab le and applicable law prohibit an y reproduction or further transmission of any portion of this document. T his document may only be viewed electronically through the www.BERTL.com Web site and may not be stored in electronic or hard copy format. Any reproduct ion of trademarks is strictly prohibited. BERTL accepts no responsib ility for any inaccuracies or omiss ions contained in this document.

Page 3

Toshiba e-STUDIO3520c

August 2008

Toshiba e-STUDIO3520c

www.BERTL.com

As part of Toshiba’s e-STUDIO4520c/3520c/2820c family,

e-STUDIO3520c is the mid-range unit in this office color

the MFP large-format family, and is designed for multi-user offices and mid-sized workgroups. Introduced in July 2008,

e-STUDIO3520c series is among Toshiba's newest and

the fastest products that print, copy, scan and fax while incorporating the company's next generation e-BRIDGE controller which is designed to provide more efficient processing and multi-tasking. The

e-STUDIO3520c also

offers a new Replaceable Unit design, which is intended to keep maintenance downtime to an absolute minimum.

BERTL recently tested the

e-STUDIO3520c which was

developed completely in-house by Toshiba with a list price of $16,999 (as a digital copier/network printer). The

STUDIO3520c

is the high-end system in the series and is

e-

rated at 35 ppm monochrome and 35 ppm color, with a maximum paper capacity of up to 3,700 sheets.

The new Toshiba high-volume color line features a large, adjustable 8.5” Super WVGA touch screen for quick and easy access to copying, printing, scanning, faxing and efiling features, and a new two-part developer delivery system that automatically replenishes developer into the system as new toner is introduced, eliminating the need to install or maintain developer for the projected life of the MFP.

Toshiba e-STUDIO3520c Features Summary

List Price $16,999

Imaging Technology Laser, electrostatic

Standard Functions

Optional Functions

Digital Copying,

Network Printer / Printer

Network Scanning, LAN

Fax

Maximum Monthly Print Volume 70,000 pages

Mono Print Speed 35 ppm

Color Print Speed 35 ppm

Mono First Page Out Time 6.5 sec.

Color First Page Out Time 8.4 sec.

Automatic Duplex Yes

Network Scanning Yes

Color Scanning Yes

Toshiba’s next generation e-BRIDGE controller offers enhanced document security with its Advanced Encryption Standard (AES) hard disk encryption, IPv6, IPSec, SNMPv3 and 802.1x network authentication, protecting the document workflow all the way to the network. The

STUDIO3520c series includes Secure PDF, enabling users

e-

to password-protect documents when creating scanned PDFs, to prevent unauthorized viewing or printing. In addition, the new color MFP series support printing from and scanning to a USB flash storage drive, and support full-color banner printing of sizes as large as 47 inches wide and 12 feet long.

It’s also important to note that while the Toshiba

STUDIO3520c

features standard network printing, it may be

e-

equipped with an optional EFI Fiery controller (Fiery Image Controller System 8e). This controller which is suitable for customers with more demanding printing applications, such as graphic-intensive applications will be available early next year.

In the following test report, BERTL takes an in-depth look at the e-STUDIO3520c, testing and evaluating its productivity, image quality and ease-of-use.

NT Authentication Yes

LDAP Compatibility Yes

Hard Disk Overwrite Optional

The Toshiba e-STUDIO3520c as tested by BERTL.

All Rights Reserved. The license under which this document is made availab le and applicable law prohibit an y reproduction or further transmission of any portion of this document. T his document may only be viewed electronically through the www.BERTL.com Web site and may not be stored in electronic or hard copy format. Any reproduct ion of trademarks is strictly prohibited. BERTL accepts no responsib ility for any inaccuracies or omiss ions contained in this document.

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Toshiba e-STUDIO3520c

PRICING

Toshiba e-STUDIO3520c

List Price $16,999

Print Controller Options

Network Interface Options

Media Input Options

Finishing Options

Software Options

Print/Copy Management Options

Other Options

EFI Controller (Not available at launch)

GN-1050 Wireless LAN Adapter, GN-

Wireless Antenna, GS-1010 Meta Scan

Standard: Two Paper Drawers (2 x 550 –

12”x47’); Optional: KD-1023 - Paper

Feed Pedestal (1 x 550-Sheets - 11”x17”

/ A3); MY-1032 - Cassette Module (1 x 550 Sheet – 11”x17” / A3); KD-1024LT Large Capacity Feeder (1 x 2,500 Sheet

– 8.5”x11” / A4); MR-3018 - RADF (100

(Stationary Tray - (250 Sheets – 8.5”x11”

/ A4; Tray 1 with 2000 Sheets Stacking

Capacity, 50 Sheet Staple Capacity); MJ-

1030 - Saddle-Stitch Finisher (Tray 1 with 1000 Sheets Stacking Capacity,

Capacity, 50 Sheet Staple Capacity), 60

Booklets; MJ-1031 - Hanging Finisher

Capacity, 50 Sheet Staple Capacity)

TopAccess, e-BRIDGE Fleet Management

MJ-6101E/F/S - Multi-Position Hole Punch

Unit (for MJ-1101), MJ-6004E/F/S - Multi-

Position Hole Punch Unit (for MJ-1030),

KN-4520 - Bridge Kit Required with MJ-

1101, MJ-1030, MJ-1031, GA-1211 - EFI

Controller (not available at launch), GD-

1250 - EU Fax Board, GD-1260 - EU 2nd

Adapter, GN-2010 - Bluetooth Adapter,

GN-3010 - Wireless Antenna, GP-1070 -

Data Overwrite Kit, GS-1010 - Meta Scan

Enabler, GP-1080 - IPSec Enabler, KP-

2004 - HID Card Reader, KP-2005 -

Mifare Card Reader, MH-1700 Desk

Toshiba (Standard),

2010 Bluetooth Adapter, GN-3010

Enabler, GP-1080 IPSec Enabler

11’x17”/A3); Bypass Tray (100-Sheet -

Sheets – 8.5”x11” / A4)

MJ-1101 - Multi-Position Finisher

Tray 2 with 1000 Sheets Stacking

pages (15 sheets) Saddle Stitch

(Tray 1 with 1000 Sheets Stacking

System

Network Accounting Enablement

Line Fax, GN-1050 - Wireless LAN

SPECIFICATIONS

Black Print Speed 35 ppm

Color Print Speed 35 ppm

Black First Page Out Time

Color First Page Out Time

Print Controller Toshiba, EFI (Optional)

CPU 866 MHz (Shared)

RAM and Hard Drive

Operating Platforms

Standard Print Drivers PCL 6, PostScript 3, and XPS

Optional Print Drivers Adobe PostScript 3 (With EFI Controller)

Standard Interfaces

Black Copy Speed 35 ppm

Color Copy Speed 35 ppm

Black First Copy Out Time (Platen/DF) 5.2 sec.

Color First Copy Out Time (Platen/DF) 8.4 sec.

Job Build

Scan Ahead Copy

Copy Job Programs

Customizable Menus No

Max/Min Zoom Ratio

Cover Insertion

Sheet Insertion

Page Stamp Options

August 2008

Toshiba e-STUDIO3520c

www.BERTL.com

Print

5.2 sec.

8.4 sec.

1.5 GB (1.0 GB Memory / 512 MB Page Memory Shared), 80+GB hard drive

MS Win: 2000, XP, Server XP, Server

2003, Apple Mac OS: 10.1 and higher,

UNIX, Linux, SCO, AS400 via iData &

Port 9100, SAP R/3

10BaseT/100BaseTX Ethernet,

802.11b/g Wireless LAN, USB, Bluetooth

Copy

Yes

25/400

Yes

All Rights Reserved. The license under which this document is made availab le and applicable law prohibit an y reproduction or further transmission of any portion of this document. T his document may only be viewed electronically through the www.BERTL.com Web site and may not be stored in electronic or hard copy format. Any reproduct ion of trademarks is strictly prohibited. BERTL accepts no responsib ility for any inaccuracies or omiss ions contained in this document.

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Toshiba e-STUDIO3520c

August 2008

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Scan

Maximum Scan Speed (B/W) Up to 57 spm

Maximum Scan Speed (Color) Up to 57 spm

Connectivity Options LDAP, SMTP, Windows Domain

Scan to e-mail Yes

Scan to SMB Yes

Scan to FTP Yes

Scan to HDD Yes

Scan to URL Yes

Scan to Internet Fax Yes

TWAIN Scanning Yes

Scan to External Memory Source (Optical Drive/USB/SD card)

Network Authentication Yes

LDAP Lookup Yes

File Formats Supported

Encrypted PDF Format Yes

Ad hoc Subject Line Entry Yes

Ad hoc Message Line Entry Yes

Ad hoc File Name Entry Yes

QWERTY-Style Input Keypad Yes

Maintenance

Black Toner Yield* 29,000 pages

Color Toner Yield* 24,000 pages *

Fuser Life Information Not Published

User Replaceable Drum? No

User Replaceable Waste Container?

User Replaceable Original/Paper Feed Rollers?

*Manufacturer’s stated yield based on 6% page coverage.

Media Handling: Input/Output

Standard Media Capacity

Optional Media Supplies

TIFF, PDF, Secure PDF, Slim

1200 sheets: 2 x 550-sheet

drawers, 100-sheet bypass tray

550-Sheets - Paper Feed

Pedestal (11”x17” / A3); 550

Sheet - Cassette Module

Yes

PDF, JPEG, XPS

No

Media Handling: Input/Output

(11’X17” / A3); 2,500 Sheet -

Large Capacity Feeder

(8.5”x11” / A4); 100 Sheets -

RADF (8.5”x11” / A4)

Maximum Media Capacity 3,700 sheets

Maximum Media Size (main trays)

Minimum/Maximum Media Weight (main trays)

Maximum Media Size (bypass)

Minimum/Maximum Media Weight (bypass)

Minimum/Maximum Media Weight (duplex)

Standard Output Tray Capacity 500 sheets

Tray 1 - 17 lb. Bond to 140 lb

12”x47” / 305mm x 1200mm

17 lb. Bond - 100 lb. Cover (64

Tray 1 - 17 lb. Bond to 140 lb

11”x17” / A3

Index (64 - 253 gsm)

(banner)

to 270 gsm)

Index (64 - 253 gsm)

FEATURES

Security

Hard-Drive Overwrite Yes

Removable Hard Drive No

Private Print Yes

Encrypted Printing Yes

Secure Fax Yes

Encrypted PDF Send Yes

Network Authentication Yes

LDAP Authentication Yes

Kerberos Authentication Yes

SNMP Yes

IPv6 Yes

SSL/TLS Yes

IP Filtering Yes

MAC Filtering Yes

Other Security Features Yes*

*Data Overwrite – Overwrites all data on the hard drive after every job up to 5 times exceeding the Department of Defense Standard.

All Rights Reserved. The license under which this document is made availab le and applicable law prohibit an y reproduction or further transmission of any portion of this document. T his document may only be viewed electronically through the www.BERTL.com Web site and may not be stored in electronic or hard copy format. Any reproduct ion of trademarks is strictly prohibited. BERTL accepts no responsib ility for any inaccuracies or omiss ions contained in this document.

Page 6

Toshiba e-STUDIO3520c

SOFTWARE

Client Software

Print Drivers PCL 6, PostScript 3, and XPS

Client Software TopAccess Internet Service

Toshiba e-BRIDGE Device

Manager, Toshiba e-

Desktop Software

Other Software

Device-Management Software

STUDIO File Downloader, Toshiba e-STUDIO Twain

Driver

Toshiba e-STUDIO Remote

Scan Driver, Toshiba e-STUDIO

WIA Driver, Toshiba e-STUDIO

N/W-Fax, Toshiba e-STUDIO

AddressBook Viewer

August 2008

Toshiba e-STUDIO3520c

www.BERTL.com

Web-based device monitoring

Executable-based device monitoring

Group management of network devices

Monitor 3rd-party MIBcompliant network devices

Other Software

TopAccess, Address Book

Viewer,

No

*Yes

Yes

Document Management

(DocuWare); Document Output

Management: (e-BRIDGE Job

Build, e-BRIDGE Job

Separator); Document

Capture/Workflow (e-BRIDGE

Re-Rite, eCopy)

*With e-BRIDGE Fleet Management System Software.

All Rights Reserved. The license under which this document is made availab le and applicable law prohibit an y reproduction or further transmission of any portion of this document. T his document may only be viewed electronically through the www.BERTL.com Web site and may not be stored in electronic or hard copy format. Any reproduct ion of trademarks is strictly prohibited. BERTL accepts no responsib ility for any inaccuracies or omiss ions contained in this document.

Page 7

Toshiba e-STUDIO3520c

August 2008

Toshiba e-STUDIO3520c

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PRINTING BACKGROUND Printing passed copying as the primary method of

reproducing documents years ago. Today, printing is just as important—if not more important—than copying.

Connectivity

Most devices include Ethernet and USB connectivity outof-the-box. Some devices also include a parallel interface. In addition, many devices provide a selection of optional connectivity choices such as Wireless 802.11b or g (g is the faster, preferred standard), Bluetooth for cell phone or PDA connectivity, PictBridge photo printing for printing directly from a digital camera, and FireWire for high-speed local connectivity.

Page Description Languages (PDLs)

PCL is the page description language (PDL) provided by most printer and MFP suppliers. Some manufacturers charge for a PostScript upgrade or provide a PostScript Level 3 emulation (clone). Still other manufacturers provide genuine Adobe PostScript Level 3 and bundle in PCL. A few manufacturers also include their own PDL, which are typically loosely based on the Microsoft Windows/GDI printing technology of old. These Windows or GDI drivers often offer significant productivity advantages over traditional PCL and PostScript print drivers, since the bulk of the processing is handled by the more powerful desktop PC, rather than by the less wellequipped printer processor itself.

Network-Bandwidth/Print File Sizes

1-page digital photo PDF 4.48 MB 13.0 MB 5.78 MB

4 page Passport Form PDF 0.08 MB 0.27 MB 0.49 MB

16-page Magazine in PDF 1.78 MB 10.8 MB 3.39 MB

22-page Excel Worksheet 0.12 MB 0.25 MB 0.14 MB

32-page Text-Based PowerPoint

32-page Graphic Intensive PowerPoint

38-page Form Word Document

50-page Text-Based PDF 0.17 MB 0.69 MB 1.71 MB

Native

File Size

0.23 MB 0.27 MB 1.48 MB

4.20 MB 20.1 MB 2.38 MB

0.91 MB 8.26 MB 1.14 MB

PCL PS

PRODUCTIVITY

Evaluating print productivity is not as simple as timing copy jobs. The printing process involves several steps and can be affected by a variety of factors along the way.

The document must first be spooled by the print driver into a PCL or PostScript file. The PCL or PostScript file is then sent to the printer where it is raster image processed (RIPped) into image data by the device processor. The image data is then sent to the marking engine and output as printed pages.

There are three obvious factors highlighted above (spool time, RIP time, and print engine speed), which can all make or break a device’s overall productivity. Other factors include concurrency and contention; for instance, print speed may slow down when the device is being used for other functions, such as scanning.

However, it is possible to time and compare these factors through the use of careful preparation, conditioning and testing. Following are charts that show printing performance when tested under controlled conditions.

First Page Out Time (seconds)

Job List Media Size PCL PS*

1-page photo print Letter / A4 30.53 26.25

4-page passport form PDF

16-page Magazine PDF

22-page Excel Worksheet

32-page text-based PowerPoint

32-page graphicintensive PowerPoint

38-page Word form Letter / A4 14.57 19.59

50-page text-based PDF

50-page text-based PDF (duplex)

* Visual PostScript driver.

Letter / A4 17.97 19.97

Letter / A4 18.28 20.06

Letter / A4 17.75 17.72

Letter / A4 16.90 15.28

Letter / A4 17.22 19.41

Letter / A4 17.82 19.35

Letter / A4 21.57 22.59

All Rights Reserved. The license under which this document is made availab le and applicable law prohibit an y reproduction or further transmission of any portion of this document. T his document may only be viewed electronically through the www.BERTL.com Web site and may not be stored in electronic or hard copy format. Any reproduct ion of trademarks is strictly prohibited. BERTL accepts no responsib ility for any inaccuracies or omiss ions contained in this document.

Page 8

Toshiba e-STUDIO3520c

August 2008

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Job Time (seconds)

Job List

1-page digital photo print original

4-page passport form PDF

16-page Magazine PDF

22-page Excel Worksheet

32-page text-based PowerPoint

32-page graphicintensive PowerPoint

38-page simplex Word form

50-page text-based PDF

50-page duplex textbased Adobe PDF

Media

Size

Letter /

A4

Letter /

A4

Letter /

A4

Letter /

A4

Letter /

A4

Letter /

A4

Letter /

A4

Letter /

A4

Letter /

A4

Mode PCL PS

1:1 30.53 26.25

1:1 23.44 25.41

1:1 48.59 43.94

1:1 54.28 70.10

1:1 60.88 63.53

1:1 107.59 70.75

1:1 80.66 80.44

1:1 84.16 86.44

1:2 91.85 92.50

Simplex PCL Print Productivity

Black-and-White Text

(Pages Per Minute)

SETS

PAGES 1 3 5 10 20 30 40 50

1

2

3

4

5

6

7

8

9

10

20

30

40

50

3.4 8.8 12.9 20.0 27.6 31.5 34.0 35.6

6.3 14.6 20.0 27.6 34.0 36.8 38.5 39.5

8.8 18.8 24.5 31.5 36.8 39.0 40.2 41.0

11.0 22.0 27.6 34.0 38.5 40.2 41.2 41.8

12.9 24.5 29.8 35.6 39.5 41.0 41.8 42.3

14.6 26.4 31.5 36.8 40.2 41.5 42.2 42.6

16.2 28.1 32.9 37.8 40.8 41.9 42.5 42.8

17.6 29.4 34.0 38.5 41.2 42.2 42.7 43.0

18.8 30.6 34.9 39.0 41.5 42.4 42.9 43.2

20.0 31.5 35.6 39.5 41.8 42.6 43.0 43.3

27.6 36.8 39.5 41.8 43.0 43.4 43.7 43.8

31.5 39.0 41.0 42.6 43.4 43.7 43.9 44.0

34.0 40.2 41.8 43.0 43.7 43.9 44.0 44.0

35.6 41.0 42.3 43.3 43.8 44.0 44.0 44.1

Duplex PCL Print Productivity

Black-and-White Text

(Pages Per Minute)

SETS

PAGES 1 3 5 10 20 30 40 50

1

2

3

4

5

6

7

8

9

10

20

30

40

50

2.8 7.3 10.9 17.3 24.3 28.1 30.5 32.1

5.2 12.5 17.3 24.3 30.5 33.3 35.0 36.0

7.3 16.2 21.4 28.1 33.3 35.6 36.8 37.5

9.2 19.1 24.3 30.5 35.0 36.8 37.7 38.3

10.9 21.4 26.5 32.1 36.0 37.5 38.3 38.8

12.5 23.2 28.1 33.3 36.8 38.1 38.8 39.2

13.8 24.8 29.4 34.3 37.3 38.5 39.1 39.4

15.1 26.1 30.5 35.0 37.7 38.8 39.3 39.6

16.2 27.2 31.4 35.6 38.1 39.0 39.5 39.8

17.3 28.1 32.1 36.0 38.3 39.2 39.6 39.9

24.3 33.3 36.0 38.3 39.6 40.1 40.3 40.4

28.1 35.6 37.5 39.2 40.1 40.4 40.5 40.6

30.5 36.8 38.3 39.6 40.3 40.5 40.6 40.7

32.1 37.5 38.8 39.9 40.4 40.6 40.7 40.8

Simplex PostScript Print Productivity

Black-and-White Text

(Pages Per Minute)

SETS

PAGES 1 3 5 10 20 30 40 50

1

2

3

4

5

6

7

8

9

10

20

30

40

50

3.1 8.1 12.1 18.9 26.5 30.5 33.0 34.7

5.8 13.7 18.9 26.5 33.0 36.0 37.6 38.7

8.1 17.8 23.4 30.5 36.0 38.2 39.5 40.3

10.2 20.9 26.5 33.0 37.6 39.5 40.5 41.1

12.1 23.4 28.7 34.7 38.7 40.3 41.1 41.6

13.7 25.3 30.5 36.0 39.5 40.8 41.5 42.0

15.2 27.0 31.9 36.9 40.1 41.2 41.9 42.2

16.6 28.3 33.0 37.6 40.5 41.5 42.1 42.4

17.8 29.5 33.9 38.2 40.8 41.8 42.3 42.6

18.9 30.5 34.7 38.7 41.1 42.0 42.4 42.7

26.5 36.0 38.7 41.1 42.4 42.9 43.1 43.3

30.5 38.2 40.3 42.0 42.9 43.2 43.3 43.4

33.0 39.5 41.1 42.4 43.1 43.3 43.5 43.5

34.7 40.3 41.6 42.7 43.3 43.4 43.5 43.6

All Rights Reserved. The license under which this document is made availab le and applicable law prohibit an y reproduction or further transmission of any portion of this document. T his document may only be viewed electronically through the www.BERTL.com Web site and may not be stored in electronic or hard copy format. Any reproduct ion of trademarks is strictly prohibited. BERTL accepts no responsib ility for any inaccuracies or omiss ions contained in this document.

Page 9

Toshiba e-STUDIO3520c

August 2008

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www.BERTL.com

Duplex PostScript Print Productivity

Black-and-White Text

(Pages Per Minute)

SETS

PAGES 1 3 5 10 20 30 40 50

1

2

3

4

5

6

7

8

9

10

20

30

40

50

2.7 7.1 10.6 16.8 23.9 27.8 30.2 31.9

5.0 12.1 16.8 23.9 30.2 33.2 34.9 36.0

7.1 15.8 20.9 27.8 33.2 35.5 36.8 37.6

8.9 18.6 23.9 30.2 34.9 36.8 37.8 38.4

10.6 20.9 26.1 31.9 36.0 37.6 38.4 38.9

12.1 22.8 27.8 33.2 36.8 38.1 38.8 39.3

13.4 24.4 29.1 34.1 37.3 38.5 39.2 39.6

14.6 25.7 30.2 34.9 37.8 38.8 39.4 39.8

15.8 26.8 31.2 35.5 38.1 39.1 39.6 39.9

16.8 27.8 31.9 36.0 38.4 39.3 39.8 40.0

23.9 33.2 36.0 38.4 39.8 40.2 40.5 40.6

27.8 35.5 37.6 39.3 40.2 40.5 40.7 40.8

30.2 36.8 38.4 39.8 40.5 40.7 40.8 40.9

31.9 37.6 38.9 40.0 40.6 40.8 40.9 41.0

Simplex PCL Print Productivity

Color Microsoft PowerPoint Presentation

(Pages Per Minute)

SETS

PAGES 1 3 5 10 20 30 40 50

1

2

3

4

5

6

7

8

9

10

20

30

40

50

3.5 7.8 10.4 13.8 16.5 17.7 18.3 18.7

6.0 11.3 13.8 16.5 18.3 19.0 19.4 19.6

7.8 13.3 15.5 17.7 19.0 19.5 19.8 19.9

9.2 14.6 16.5 18.3 19.4 19.8 20.0 20.1

10.4 15.5 17.2 18.7 19.6 19.9 20.1 20.2

11.3 16.2 17.7 19.0 19.8 20.0 20.2 20.3

12.1 16.7 18.1 19.2 19.9 20.1 20.2 20.3

12.8 17.1 18.3 19.4 20.0 20.2 20.3 20.3

13.3 17.4 18.6 19.5 20.0 20.2 20.3 20.4

13.8 17.7 18.7 19.6 20.1 20.3 20.3 20.4

16.5 19.0 19.6 20.1 20.3 20.4 20.5 20.5

17.7 19.5 19.9 20.3 20.4 20.5 20.5 20.5

18.3 19.8 20.1 20.3 20.5 20.5 20.5 20.5

18.7 19.9 20.2 20.4 20.5 20.5 20.5 20.5

Simplex PostScript Print Productivity

Color Microsoft PowerPoint Presentation

(Pages Per Minute)

SETS

PAGES 1 3 5 10 20 30 40 50

1

2

3

4

5

6

7

8

9

10

20

30

40

50

3.1 7.9 11.5 17.5 23.6 26.7 28.6 29.8

5.7 13.0 17.5 23.6 28.6 30.7 31.9 32.7

7.9 16.5 21.1 26.7 30.7 32.4 33.3 33.8

9.8 19.1 23.6 28.6 31.9 33.3 34.0 34.4

11.5 21.1 25.4 29.8 32.7 33.8 34.4 34.7

13.0 22.7 26.7 30.7 33.3 34.2 34.7 35.0

14.3 24.0 27.7 31.4 33.7 34.5 34.9 35.2

15.5 25.0 28.6 31.9 34.0 34.7 35.1 35.3

16.5 25.9 29.3 32.4 34.2 34.8 35.2 35.4

17.5 26.7 29.8 32.7 34.4 35.0 35.3 35.5

23.6 30.7 32.7 34.4 35.3 35.6 35.8 35.8

26.7 32.4 33.8 35.0 35.6 35.8 35.9 36.0

28.6 33.3 34.4 35.3 35.8 35.9 36.0 36.0

29.8 33.8 34.7 35.5 35.8 36.0 36.0 36.1

WHAT WE LIKED

• Tested black-and-white simplex and duplex networkprinter speeds in both PCL and PostScript modes were up to approximately 45 ppm, matching Toshiba’s rated print speed of up to 45 ppm.

• Tested color network print speed was up to 20.5 ppm in PCL and 36.1 ppm in PostScript mode.

• Tested network-printer First Page Out Time (FPOT) was as fast as 17.82 seconds in PostScript mode and up to 19.35 seconds in PCL mode.

WHAT WE WOULD LIKE TO SEE

• Overall, BERTL was very satisfied with the eSTUDIO3520c’s printing capabilities.

*All productivity results are based on the e-STUDIO4520c

All Rights Reserved. The license under which this document is made availab le and applicable law prohibit an y reproduction or further transmission of any portion of this document. T his document may only be viewed electronically through the www.BERTL.com Web site and may not be stored in electronic or hard copy format. Any reproduct ion of trademarks is strictly prohibited. BERTL accepts no responsib ility for any inaccuracies or omiss ions contained in this document.

Page 10

Toshiba e-STUDIO3520c

COPY BACKGROUND

Nearly all MFPs on the market today provide digital copying, while many desktop printers offer it as an option. Despite the fact that many devices provide a wide range of digital-copying capabilities, from image manipulation to page insertion, most typical copy jobs actually consist of a single set of a simplex document that is five pages or less, with no finishing, and no image-quality manipulation.

Small Simple Jobs

Although most MFPs provide a wide range of copying features, most users are not willing to navigate through countless screen menus in order to get to the point where

they can actually press the Start key. There are two

components of copy-job productivity: 1) user productivity, and 2) device productivity. BERTL encourages enterprises

to also consider the impact of user productivity, along with

device productivity. Device productivity only includes the

time it takes from the press of the Start key until the final

copy exits the device, and does not take into account the time that it takes a user to program and start the copy job. However, the easier the job, the easier it is to program; users will also take less time to program jobs as they acclimate to the controls and/or create job programs. And, of course, some users are more astute and capable than others. Consequently, these uncontrolled factors introduce a high degree of variability. However, of course, a device that takes twice as long to produce the first copy affects the job productivity of each and every user and job.

Large, Complex Jobs Even with large copy jobs—where it seems engine speed plays the largest role—user productivity should be taken into account. For example, the user is less likely to wait at the copier for larger and more complex jobs. Factors that enhance user productivity include such features as easy job programming; a scan-ahead feature so that users can program and scan jobs while other jobs are printing; fast original scanning so that users can more quickly return to their desks with their originals; the ability to build a job using a mix of different-size originals scanned from both the document feeder and platen; and job notification at the computer desktop when the copy job is completed (thus eliminating the guesswork of when to return to the copier to collect the job).

August 2008

Toshiba e-STUDIO3520c

www.BERTL.com

Above and below: The e-STUDIO3520c’s platen (above) and document feeder (below), with the document feeder’s cover opened in order to expose the feeder’s misfeed-access area.

All Rights Reserved. The license under which this document is made availab le and applicable law prohibit an y reproduction or further transmission of any portion of this document. T his document may only be viewed electronically through the www.BERTL.com Web site and may not be stored in electronic or hard copy format. Any reproduct ion of trademarks is strictly prohibited. BERTL accepts no responsib ility for any inaccuracies or omiss ions contained in this document.

Page 11

Toshiba e-STUDIO3520c

August 2008

Toshiba e-STUDIO3520c

www.BERTL.com

COPIER PRODUCTIVITY

Advertised speeds are always quoted using the simplest route—in-and-out of a device. Of course, users often apply finishing options, incorporate different media sizes and types into the document, print in duplex, and add other elements that can affect speed. In the chart below, BERTL tests how different modes—mixed-size original mode and duplex mode—affect document-feeder productivity.

In order to assess copier productivity, BERTL ran a series of copy jobs in order to determine document-feeder scanning speed, the affect of the first set out on overall engine speed, and whether specific job attributes affect engine throughput capability. Each job was set up by feeding media from the shortest media route to the shortest available output destination. A separate test examines how adding finishing/output destinations affects productivity.

First Copy Out Time*

Number of Originals

Black-and-White

Mode

Seconds

Color Mode

Seconds

1 Simplex Original 14.78 16.55

2 Simplex Original

(Duplex Model)

18.20 19.47

*Using the automatic document feeder.

Copy Job Time

# of

originals

MONOCHROME

MODE

Time In

Seconds

CPM

10 1 sided to 1 sided 26.32 22.8

10 1 sided to 2 sided 35.88 16.7

10 2 sided to 1 sided 62.19 9.6

10 2 sided to 2 sided 64.84 9.3

COLOR MODE

10 1 sided to 1 sided 28.31 21.2

10 1 sided to 2 sided 37.40 16.0

AUTO COLOR MODE

10 1 sided to 1 sided 27.78 21.6

Simplex Black-and-White Copier Productivity

(Pages Per Minute)

SETS

Pages 1 3 5 10 20 30 40 50

1

4.1 10.4 15.1 22.8 30.7 34.6 37.0 38.7

2

7.5 17.0 22.8 30.7 37.0 39.8 41.4 42.3

3

10.4 21.6 27.5 34.6 39.8 41.9 43.0 43.7

4

12.9 24.9 30.7 37.0 41.4 43.0 43.9 44.5

5

15.1 27.5 32.9 38.7 42.3 43.7 44.5 44.9

6

17.0 29.5 34.6 39.8 43.0 44.2 44.8 45.2

7

18.7 31.2 36.0 40.7 43.5 44.6 45.1 45.4

8

20.2 32.5 37.0 41.4 43.9 44.8 45.3 45.6

9

21.6 33.7 37.9 41.9 44.2 45.0 45.5 45.7

10

22.8 34.6 38.7 42.3 44.5 45.2 45.6 45.8

20

30.7 39.8 42.3 44.5 45.6 46.0 46.2 46.3

30

34.6 41.9 43.7 45.2 46.0 46.3 46.4 46.5

40

37.0 43.0 44.5 45.6 46.2 46.4 46.5 46.5

50

38.7 43.7 44.9 45.8 46.3 46.5 46.5 46.6

Duplex Black-and-White Copier Productivity

(Pages Per Minute)

SETS

Pages 1 3 5 10 20 30 40 50

1

2

3

4

5

6

7

8

9

10

20

30

40

50

3.3 8.0 11.1 15.8 19.9 21.9 23.0 23.7

5.6 12.3 15.8 19.9 23.0 24.2 24.9 25.3

7.6 15.1 18.3 21.9 24.2 25.1 25.6 25.9

9.2 16.9 19.9 23.0 24.9 25.6 26.0 26.2

10.6 18.3 21.1 23.7 25.3 25.9 26.2 26.4

11.8 19.4 21.9 24.2 25.6 26.1 26.4 26.5

12.9 20.2 22.5 24.6 25.8 26.2 26.5 26.6

13.8 20.9 23.0 24.9 26.0 26.4 26.5 26.7

14.6 21.4 23.4 25.1 26.1 26.4 26.6 26.7

15.3 21.9 23.7 25.3 26.2 26.5 26.7 26.8

19.5 24.2 25.3 26.2 26.7 26.8 26.9 27.0

21.6 25.1 25.9 26.5 26.8 26.9 27.0 27.0

22.7 25.6 26.2 26.7 26.9 27.0 27.0 27.1

23.5 25.9 26.4 26.8 27.0 27.0 27.1 27.1

All Rights Reserved. The license under which this document is made availab le and applicable law prohibit an y reproduction or further transmission of any portion of this document. T his document may only be viewed electronically through the www.BERTL.com Web site and may not be stored in electronic or hard copy format. Any reproduct ion of trademarks is strictly prohibited. BERTL accepts no responsib ility for any inaccuracies or omiss ions contained in this document.

Page 12