Toro 20382, 20383, 20384, 21381 Warranty

A5-YearFullWarranty(45DayLimitedWarrantyforCommercialUse)

TheToroWarranty

TheToroGTSStartingGuarantee

A5-Y earFullWarranty(NotApplicableforCommercialUse)

SuperRecycler
PowerMowers

®

Walk

Conditions

TheT oroCompanyanditsafliate,T oroW arrantyCompany,pursuantto
anagreementbetweenthem,jointlypromisetorepairtheT oroProduct
listedbelow,whenusedforresidentialpurposes*,ifdefectiveinmaterials
orworkmanshiporifitstopsfunctioningduetothefailureofacomponent,
fortheperiodlistedbelow.

TheT oroCompanyanditsafliate,T oroW arrantyCompany,pursuantto
anagreementbetweenthem,guaranteethatyourT oroGTS(Guaranteed
toStart)engine,whenusedforresidentialpurposes*,willstartonthe
rstorsecondpull,fortwo(2)yearsfromthedateofpurchase,provided
theroutinemaintenancerequiredintheOperator’sManualhavebeen
performed,orwewillxitfreeofcharge.TheGTSStartingGuarantee
doesnotapplyundercommercialuse.

Thiswarrantycoversthecostofpartsandlabor,butyoumustpay
transportationcosts.

*Residentialpurposesmeansuseoftheproductonthesamelotasyourhome.Useatmorethan

onelocationisconsideredcommercialuseandthecommercialwarrantywouldapply.

ProductsCovered

Thefollowingtimeperiodsapplyfromtheoriginaldateofpurchase:

WarrantyPeriod

ProductsDetailsResidential

SuperRecycler

®

Mowers5yearfull

GTS5yearfull
Engine
Battery

5year

1yearfullwarranty

Commercial

45daylimited
None
45days

LimitedWarrantyforCommercialUse

TheseToroProductsusedforcommercial,institutional,orrentaluse,
arewarrantedfor45daysagainstdefectsinmaterialsorworkmanship.
Componentsfailingduetonormalweararenotcoveredbythiswarranty.
Fortheenginewarrantyperiods,seethetableabove.

InstructionsforObtainingWarrantyService

IfyouthinkthatyourT oroProductcontainsadefectinmaterialsor
workmanship,orifanormal,able-bodiedadultcannolongerstartyour
product'sengineinoneortwopulls,followthisprocedure:

1.ContactanyAuthorizedT oroServiceDealertoarrangeserviceat
theirdealership.T olocateadealerconvenienttoyou,accessourweb
siteatwww.T oro.com.Youmayalsocallthenumberslistedinitem#3
tousethe24-hourToroDealerlocatorsystem.

2.Bringtheproductandyourproofofpurchase(salesreceipt)tothe
ServiceDealer.Thedealerwilldiagnosetheproblemanddetermineif
itiscoveredunderwarranty.

3.IfforanyreasonyouaredissatisedwiththeServiceDealer’s
analysisorwiththeassistanceprovided,contactusat:

ToroWarrantyCompany
CustomerCareDepartment,RLCDivision
811 1LyndaleAvenueSouth
Bloomington,MN55420-1196
Tollfreeat888-384-9939(U.S.andCanadiancustomers)

ItemsandConditionsNotCovered

Thereisnootherexpresswarrantyexceptforspecialemissionsystem
coverageandenginewarrantycoverageonsomeproducts.Thisexpress
warrantydoesnotcoverthefollowing:

•Costofregularmaintenanceserviceorparts,suchaslters,fuel,

lubricants,oilchanges,sparkplugs,airlters,bladesharpening
orwornblades,cable/linkageadjustments,orbrakeandclutch
adjustments

•Componentsfailingduetonormalwear

•Anyproductorpartwhichhasbeenaltered,misused,neglected,or

requiresreplacementorrepairduetoaccidentsorlackofproper
maintenance

•Pickupanddeliverycharges

•RepairsorattemptedrepairsbyanyoneotherthananAuthorizedT oro

ServiceDealer

•Repairsnecessaryduetofailuretofollowrecommendedfuel

procedure(consultOperator'sManualformoredetails)

–Removingcontaminantsfromthefuelsystemisnotcovered

–Useofoldfuel(morethanonemonthold)orfuelwhichcontains

morethan10%ethanolormorethat15%MTBE

–Failuretodrainthefuelsystempriortoanyperiodofnon-use

overonemonth

•Repairsoradjustmentstocorrectstartingdifcultiesduetothe

following:

–Failuretofollowpropermaintenanceproceduresorrecommended

fuelprocedure

–Rotarymowerbladestrikinganobject

•Specialoperationalconditionswherestartingmayrequiremorethan

twopulls:

–Firsttimestartsafterextendedperiodofnon-useoverthree

monthsorseasonalstorage

–Cooltemperaturestartssuchasthosefoundinearlyspringand

lateautumn

–Improperstartingprocedures-ifyouarehavingdifcultystarting

yourunit,pleasechecktheOperator'sManualtoensurethat
youareusingthecorrectstartingprocedures.Thiscansavean
unnecessaryvisittoanAuthorizedT oroServiceDealer.

GeneralConditions

AllrepairscoveredbythesewarrantiesmustbeperformedbyanAuthorized
ToroServiceDealerusingT oroapprovedreplacementparts.Repairbyan
AuthorizedT oroServiceDealerisyoursoleremedyunderthiswarranty.

NeitherTheT oroCompanynorToroWarrantyCompanyisliablefor
indirect,incidental,orconsequentialdamagesinconnectionwiththe
useoftheToroProductscoveredbythesewarranties,includingany
costorexpenseofprovidingsubstituteequipmentorserviceduring
reasonableperiodsofmalfunctionornon-usependingcompletionof
repairsunderthesewarranties.

Somestatesdonotallowexclusionsofincidentalorconsequential
damages,orlimitationsonhowlonganimpliedwarrantylasts,sotheabove
exclusionsmaynotapplytoyou.

Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveother
rightswhichvaryfromstatetostate.

OwnerResponsibilities

YoumustmaintainyourT oroProductbyfollowingthemaintenance
proceduresdescribedintheOperator’sManual.Suchroutinemaintenance,
whetherperformedbyadealerorbyyou,isatyourexpense.Parts
scheduledforreplacementasrequiredmaintenance(“MaintenanceParts”),
arewarrantedfortheperiodoftimeuptothescheduledreplacementtime
forthatpart.Failuretoperformrequiredmaintenanceandadjustmentscan
begroundsfordisallowingawarrantyclaim.

CountriesOtherthantheUnitedStatesorCanada

CustomerswhohavepurchasedT oroproductsoutsidetheUnitedStatesor
CanadashouldcontacttheirT oroDistributor(Dealer)toobtainguarantee
policiesforyourcountry,province,orstate.Ifforanyreasonyouare
dissatisedwithyourDistributor'sserviceorhavedifcultyobtaining
guaranteeinformation,contacttheT oroimporter.Ifallotherremediesfail,
youmaycontactusatToroWarrantyCompany .

AustralianConsumerLaw:Australiancustomerswillnddetailsrelating
totheAustralianConsumerLaweitherinsidetheboxoratyourlocalT oro
Dealer.

3419-179RevA