
Washroom Dispenser Service and Parts Manual
ADJUSTMENT TOOL
FOR INTUITION
INTUITION HOOD PIN
(BLACK)
INTUITION HOOD PIN
(WHITE)
TORK INTUITION
HOOD ASSM WHITE
200261 KEYHANDLE
(INC.WT)
200261 KEYHANDL E
TORK DISPENSERS
Tork Intuition Hand Towel Roll Dispenser
309605 Revision Date: 10-8-12
Tork Intuition Hand Towel Roll Dispenser:
H1 Intuition System: 309605 (
Dispenser Dimensions HxWxD (Inches):
14 x 12.25 x 8.125 (36.83 x 31.12 x 20.64 cm)
Roll Towel Product Options:
290094 - Tork Premium, White
290095 - Tork Advanced Soft, White
290092A - Tork Advanced, White
290089 - Tork Advanced, White
290088 - Tork Universal, Natural
290087 - Tork Advanced, White
Parts
Part Description Replacement SKU
Nickelite)
INTUITION RIGHT
REPLACEMENT ROLL
ASSEMBLY (motor,
sensor, feed rollers,
HOOD SWITCH (part
TORK INTUITION
HOOD ASSM
TORK LOCK
FOR ALL TORK DISP
INTII ARM
Black)
9506CAS (Nickelite)
9609COV
200262-20
200260 KEY FOR ALL
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200260 KEY

Washroom Dispenser Service and Parts Manual
SCA TORK -ADJUSTMENT TOOL FOR INTUITION
located on one of the roll arms.
INTUITION RIGHT REPLACEMENT ROLL ARM
dispense mode. Not replaceable.
INTUITION HOOD PIN (WHITE)
Tork Intuition Hand Towel Roll Dispenser
309605 Revision Date: 10-8-12
Part Description with Replacement In structions
Parts with SKUs listed are available for order as of the revision date on the manual. Contact an SCA
Sales Rep or the SCA Tissue Quality Coordinator to order these parts.
If no SKU is listed, the availability of the part is unknown. Please contact the SCA Tissue Quality
Coordinator for more information (see Contac ti ng SC A section).
Replacement SKU Description & Replacement Instructions
STRIKE PLATE FOR LOCK
The strike plate is a small strip of metal that the lock
engages when the cover is closed. If the plate is bent, it
can prevent the cover from closing and locking properly.
The strike plate can be removed with a Phillips head
An adjustment tool is provided with all new dispensers, it is
Is the right side arm that holds the roll core. The arm can
be removed by loosening the screws wit h a Philli ps head
screwdriver and sliding it sideways. The arm that holds the
plug tip is not included. The plug tip arm is able to hold
European (wider) and North American rolls. Make sure it
is positioned with the “North America” label towards the
3096CAS
9605CAS
INT Hood Pin (Qtz)
CASSETTE ASSEMBLY
Replacement dispenser-drive mechanism/cassette for
309606-309609A. The cassette contains the motor,
sensor, feed rollers, battery compartment, tear-bar, etc.
The entire unit can be removed by removing the two large
Phillips head screws that attach the cassette to the back of
the dispenser case.
CASSETTE ASSEMBLY
Replacement dispenser-drive mechanism/cassette for
309605, Nickelite. The cassette contains the motor,
sensor, feed rollers, battery compartment, tear-bar, etc.
The entire unit can be removed by removing the two large
Phillips head screws that attach the cassette to the back of
the dispenser case.
The hood presses the hood switch when closed. This
activates the cassette assembly and it enters its specified
INTUITION HOOD PIN (QUARTZ)
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Washroom Dispenser Service and Parts Manual
SCA TORK INTUITION HOOD ASSM Replacement Cover
TORK LOCK - The lock can be replaced by removing the
SCA 200261 KEYHANDLE FOR ALL TORK DISP (INC.WT)
SCA 200260 KEY FOR ALL TORK DISPENSERS
Direct Wire Kit for Tork Intuition Hand Towel Roll
Tork Intuition Hand Towel Roll Dispenser
309605 Revision Date: 10-8-12
Nickelite™ for 309605. See above for instructions.
AVAILABLE THROUGH SCA CUSTOMER SERVICE
ONLY.
U-clip from the inside of the dispenser with a pliers or
screwdriver.
3096HWK
Dispensers - 309606-309609-309605
Plugs into any standard 110v wall outlet.
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Washroom Dispenser Service and Parts Manual
Tork Intuition Hand Towel Roll Dispenser
309605 Revision Date: 10-8-12
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Washroom Dispenser Service and Parts Manual
Tork Intuition Hand Towel Roll Dispenser
309605 Revision Date: 10-8-12
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Washroom Dispenser Service and Parts Manual
Tork Intuition Battery Life Tips
Tork Intuition Hand Towel Roll Dispenser
309605 Revision Date: 10-8-12
• Purchase good quality, name brand replacement batteries. You usually get what you pay for.
• Don’t mix batteries. Ne ver mix brand names or us ed batteri es with ne w. Always install a new set of
three when changing batteries.
• Write the install date on new batteries before plac ing them in the disp enser. People are am azed at
how long batteries are actually in a dispenser when they go to replace dead batteries.
• Keep stock in a secure l ocation. Sometim es battery consumption is not t he dispenser it’s staff that
need batteries at home!
• Keep a record. If a dispenser seems to be using batteries too often or too fast, place a sticker
inside the cover and write d o wn the dat es on t hat stic ker when replacing the batt e ries . T his will give
a life history for each dispenser.
• Don’t use paper rolls that are not in spec. Sometimes pap er rolls can come in too wide. T his is
rare, but it can ha ppen. Paper rolls that are too wide dramatically increase drag o n the system,
draining batteries much faster. If there is one case of paper with bad rolls, it can eat a set of
batteries in short order, depending on usage/volume of the dispenser. Paper rolls should not
measure wider than 7.79”.
• Straighten any cores that a re out of round when load ing the d ispenser. A round cor e on the p aper
means smoother dispensing and longer battery life.
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Washroom Dispenser Service and Parts Manual
Tork Intuition Hand Towel Roll Dispenser
309605 Revision Date: 10-8-12
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Washroom Dispenser Service and Parts Manual
Tork Intuition Hand Towel Roll Dispenser
309605 Revision Date: 10-8-12
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Washroom Dispenser Service and Parts Manual
Tork Intuition Hand Towel Roll Dispenser
309605 Revision Date: 10-8-12
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Washroom Dispenser Service and Parts Manual
Tork Intuition Hand Towel Roll Dispenser
309605 Revision Date: 10-8-12
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Washroom Dispenser Service and Parts Manual
Tork Intuition Hand Towel Roll Dispenser
309605 Revision Date: 10-8-12
309605 - Tork Intuition Hand Towel Roll Dis pens e r
Mounting Instructions
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