Tork EasyCube User Manual

1 Introduction - Tork EasyCube
TM
Tork EasyCube delivers actionable washroom insights through a web user interface.
The service consists of Tork dispensers equipped with sensors that communicate the dispenser status and rell needs to a cloud based system, made available for different roles such as a facility manager or the cleaning staff.
Original instruction.
Figure 1. Each dispenser is wirelessly connected to an information system that can be utilized by both a Facility Manager as well as cleaning staff, in order to facilitate more efcient work planning.
2 Get an instant overview
At any point in time the system will provide a quick overview of the status of the installed dispensers through a web based dashboard. Instantly the user of the web application, for example a facility manager, will be able to spot if dispensers are about to become empty.
2.1 Before you get started
To be able to get started with the Tork EasyCube system there are some activities that need to be performed.
Initially the customer together with SCA will determine which washrooms will be included and the required number of gateways to support these locations. The number of gateways required for a location depends upon the distribution of washrooms within the building and also the construction material of the building walls.
Installation of the system is done by professional installers. Installation instruction is available in the Tork EasyCube Install tool.
3 Technical components used in Tork EasyCube
The different components used for the Tork EasyCube solution:
*
3.1 Sensors
A selected range of Tork dispensers is prepared to be equipped with sensor technologies to optimize the function, depending on the eld of use. There are different sensor technologies used within Tork EasyCube:
• SCU (Sensor Communication Unit) which is used to measure rell levels in Tork dispensers.
• Dispensers with embedded sensors. The dispenser contains a sensor from factory.
All sensors communicate with the gateway via the radio frequency 2.4GHz.
3.2 Tork EasyCube Sensor Communication Unit
The sensor communication unit is added to a special slot within the dispensers. The rell levels reported by the sensors are visualized in the Tork EasyCube system by colors.
Each sensor is operated by an embedded battery. Wipe off with a dry cloth each 6 months or when needed to remove dust. Article number: 682870
3.3 Dispensers with embedded sensors
Tork dispensers such as Tork Foam Soap Dispenser with Intuition sensor™ do not need an additional Tork EasyCube sensor. Instead, they have an additional radio component within the cassette which forwards information to the DCU via 2.4 GHz radio.
The system runs on the same battery as the dispenser, no additional battery is needed. Article numbers: 682830, 682840, 466200
3.4 Tork EasyCube Visitor Registration Unit
The Visitor Registration Unit counts the number of people going in and out of a room. The number of visitors can be used as a guideline for when washrooms need to be cleaned.
The sensor has a exible measurement direction, just open the two end pieces and rotate the center unit 90° to change direction. Place one sender and one receiver at the door frame to the entry of the room. The sensor has a range of up to 1.7 meters / 5.5 feet. A congurable response time makes the sensor useful in many different environments and applications.
Each sensor is operated by an embedded battery that will last for 5 years. Article number: 682850
3.5 Tork EasyCube Gateway
The Gateway collects the data from the sensors (3.2 - 3.4) and sends information to the Tork EasyCube system. The gateway acts as a communication hub for all the sensors that have been paired with it. The unit collects and processes incoming sensor data.
The gateway has a power supply and a battery backup to ensure performance during power failure.
The gateway is installed away from water and as high up as possible for best performance.
3.6 Several gateways
In order to cover larger areas, several gateways may be needed. As each gateway has communication capabilities with the back end server, they can be installed over a large area with no requirements of in-between communication.
Figure 2. Status red indicates very soon out-of-paper and yellow indicates a half-full dispenser. Status green needs no attention. Add a dashboard measurement of a critical location to track its usage.
Figure 3. The different components used for the Tork EasyCube solution
* Europe only
End customer washroom SCA server
Real-time data
at customer
Figure 4. Sensor card found inside a dispenser
Figure 6. Visitor registration unit
Figure 7. Gateway
Figure 5. The battery operated, touch free Tork Foam Soap Dispensers
• Green: indicates that the dispenser still have enough paper or soap remaining.
• Yellow: indicates that it is possible to rell the dispenser.
• Red: indicates that the dispenser is almost empty.
The gateway has a built-in GSM/3G modem used to connect to Internet. No access to local physical networks is needed. Communication between sensors and the gateway is based on SCA proprietary protocol. Article number: 682920
4 Wireless Communication
There are different sensors in the Tork EasyCube system, but they all communicate in the same manner.
Gateway
Server/Gateway
2.4GHz Radio
2.4GHz Radio
GSM/3G
User Interface
Sensor Communication Unit
Internet Connection
Visitor Registration Unit
The sensors send data to the gateway with a default dened time interval. The gateway is congured for Tork dispensers with dened status levels, e.g. Almost Empty, Time for Rell and Full. If a change in status occurs, the gateway forwards the information to the back-end server. It is in the back-end where all data is processed and aggregated to useful information. The customer is provided access to the Tork EasyCube web application for management and analysis of collected information.
All congurations and settings to the system are done during installation.
Warnings
• Only use the power supply provided with the Tork EasyCubeTM.
• Only use the SIM card provided by SCA.
• If any of the contents of the Tork EasyCubeTM appear to be damaged or broken, contact SCA Customer Service at 1 866 722 8675, for North America. For Europe please contact your SCA representative.
Computer, server device or smartphone not included. The Tork EasyCube application can be accessed from any available connected device. Devices shown are not the actual size.
Important:
Save this user manual for future reference. If any changes to the installation are necessary, please contact SCA for support. No changes or modication of this equipment is allowed. Tork EasyCubeTM must be returned to SCA after the end of its service life.
FCC:
Changes or modications to the equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against armful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, the user is encouraged to contact SCA for support. FCC ID: 2ABK3-682870 (article number 682870) FCC ID: 2ABK3-682850 (article number 682850) FCC ID: 2ABK3-682920 (article number 682920), contains FCC ID: QIPEHS6 FCC ID: 2ABK3-682830 (article numbers 682830, 682840) FCC ID: 2ABK3-466200 (article number 466200)
IC:
This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device. Industry Canada ICES-003 Compliance Label: CAN ICES-3 (A)/NMB-3(A) Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes: (1) l’appareil ne doit pas produire de brouillage; (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement. Industrie Canada ICES-003 Étiquette de conformité: CAN ICES-3 (A) / NMB-3 (A). IC: 10866A-682870 (article number 682870) IC: 10866A-682850 (article number 682850) IC: 10866A-682920 (article number 682920), contains IC: 7830A-EHS6 IC: 10866A-682830 (article numbers 682830, 682840) IC: 10866A-466200 (article number 466200)
The WEEE Directive set collection, recycling and recovery targets for all types of electrical goods. The RoHS Directive set restrictions upon European manufacturers as to the material content of new electronic equipment placed on the market.
The Battery directive regulates the manufacture and disposal of batteries in the European Union with the aim of improving the environmental performance of batteries and accumulators.
CE marking is a mandatory conformity marking for certain products sold within the European Economic Area (EEA). The CE marking is also found on products sold outside the EEA that are manufactured in, or designed to be sold in, the EEA. The CE marking is the manufacturer’s declaration that the product meets the requirements of the applicable EC directives.
The ETL Listed Mark is proof that the product has been independently tested and meets the applicable published standard.
5007054
Distributed by
SCA Tissue North Ame rica LLC
Philadelphia, PA 19104
www.torkusa.com
Manufactured by
SCA Hygiene Products AB
SE-405 03 Göteborg, Swe den
Visiting address: Mölndals Bro 2, Mölndal
www.sca-tork.com
Made in Sweden (Sensor, gateway,
Visitor Registration unit)
Made in Poland (Foam soap in s tainless)
Made in China (Foam soap in plastic)
Version C
5.1 Radio
Frequency 2.405 GHz
Radio Standard IEEE 802.15.4
5.2 Gateway
Power adapter SMI6-5-V-P5 Input: 90-264V AC,
Output: 5V DC, 1.2A
Battery 3.6V, 5.3Ah
Battery backup Up to 10 hours
Internet connection GSM / 3G
Dimensions 188 x 188 x 33mm / 7.4 x 7.4 x 1.3 inches
5.3 Visitor Registration Unit
Sensors Infrared (IR)
Battery 3.6V, 2.1Ah
Dimensions 158 x 23 x 23mm / 6.2 x 0.9 x 0.9 inches
5.2 Sensor Communication Unit
Sensors Light
Battery 3V, 500mAh
Dimensions 62 x 50 x 6mm / 2.4 x 2.0 x 0.2 inches
Tork EasyCube
TM
User Manual
www.torkusa.com
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