Welcome to your TomTom Rider, your essential motorcycling companion!
Welcome to navigation with TomTom
We know you probably have more exciting things to do than read manuals so here are some quick
links to some important bits:
What's new compared to Rider 450
Installing your Rider
Connecting a headset
TomTom services
Connecting a smartphone
Wi-Fi® connection
Road Trips collection - sending a route to your Rider
We hope you enjoy discovering your next adventure using your new Rider!
Note: You can use your device both on your bike or in your car.
Tip: There are frequently asked questions (FAQs) at tomtom.com/support.
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What's new compared to Rider 450
What's new
Rider 550 only
TomTom Road Trips
Get on the road with the world's best curated routes available exclusively to sync with your Rider
550.
Learn more: Road Trips collection - sending a route to your Rider
Third party Points of Interest (POIs)
Enjoy over 1000 pre-installed points of interest for motorcyclists.
Rider 500/550
Updates via Wi-Fi®
Get the latest maps and software for your TomTom Rider using built-in Wi-Fi. No computer needed.
Learn more: Wi-Fi connection
Smartphone messages
Have smartphone messages read aloud in your headset.
Learn more: Receiving an SMS or IM
Compatible with Siri voice recognition software and Google Now™ service
Unlock the use of your smartphone via voice for onboard music access, calling, messaging and more.
Learn more: Talking to Siri or Google Now™
Fast Quad-Core processor
Plan routes faster than ever before.
What's in the box
Rider 500/550: TomTom Rider, Motorcycle mount, RAM mounting kit
Rider 550 Premium pack: As above plus Car Mounting kit, RAM Anti-theft Solution, Protective Carry
Case
TomTom videos
You can find many videos on our YouTube channel to help you learn about your new TomTom Rider
and other TomTom products. Visit www.youtube.com/user/TomTomOfficial/videos to find out
more!
Here are links to some videos that you might find interesting:
Tip: Look on the TomTom YouTube Channel for videos in your own language.
See how to mount your Rider without the anti-theft solution:
www.youtube.com/watch?v=w0UHEIlJ060
See how to mount your Rider with the anti-theft solution: www.youtube.com/watch?v=5SE8zUasp2I
See how to get TomTom Traffic via your iPhone: www.youtube.com/watch?v=HIwYh5nYAok
See how to get TomTom Traffic via your Android™ Smartphone:
www.youtube.com/watch?v=Wc3jkI-OeSM
The TomTom GO
Your Rider uses all of the features on the TomTom GO. Learn more about the GO here:
2. Fix the holder to the mount and connect the wires to your motorcycle's wiring system.
Important: The red POS (+) contact needs to be connected to the motorcycle's wiring loom at
a point between the ignition and the +12V battery supply. The black NEG (-) wire needs to be
connected to the motorcycle's wiring loom at a point between the ignition and the -(GND)
battery supply. Attach to a 12V point that can be switched off by the ignition such as the light
circuit.
When you are attaching the mount kit to your motorcycle, follow these guidelines:
If you are unsure about attaching the mount kit yourself, ask a professional to fit it for you.
If you choose to attach the mount kit yourself, note that the Active Dock has a built-in fuse.
This means that you don’t need to add a fuse between the device and the motorcycle battery.
Make sure that the mount kit does not interfere with any of the controls on the motorcycle.
Always use the correct tools. If you use unsuitable tools, you may damage or break the
mount kit.
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Do not overtighten nuts and screws. You may crack parts of the mount kit or damage your
handlebars if you overtighten nuts or screws.
If you are using the u-bolt, don’t forget to put the rubber caps provided over the exposed
threads.
Important: Damage due to modifications, improper installation, road hazards or accident, are
not covered. Neither RAM nor TomTom shall be liable for any injury, loss, or damage, direct or
con-sequential, arising out of improper installation, or inability to use product. Before use, the
user shall determine the suitability of the product for its intended use. The user assumes all
risk and liability, whatsoever, in connection with the mount.
3. Place your TomTom Rider in the holder.
4. You can rotate your device by ninety degrees to get your preferred view.
Using the anti-theft solution
If your box includes an anti-theft solution, it is supplied in two parts:
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A RAM lock for the mount.
This lock prevents the unscrewing of the RAM arm from the motorcycle.
A RAM Pin-Lock™ for the TomTom Rider itself.
This lock prevents the disconnection of the TomTom Rider from the dock.
Important: Both locks have keys so you need to make sure that you keep these two extra keys with
you at all times!
To use the anti-theft solution, do the following:
1. Lock the RAM mount to your motorcycle as shown below.
Note: Make sure you use the longer screws provided with your Rider lock.
2. Unscrew the wingnut from the RAM arm.
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3. Attach the RAM Pin-Lock.
4. Attach the RAM arm to the RAM mount and the active dock.
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5. Attach the RAM Pin-Lock cap on to the RAM Pin-Lock.
6. Tighten the RAM Pin-Lock as shown.
7. Remove the RAM Pin-Lock cap.
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8. Lock your TomTom Rider with the key to prevent removal from the mount
Installing in your car
If your box contains a car mount, use the supplied mount to install your TomTom Rider in your
vehicle. Read the instructions about positioning your device before you install your Rider.
If your box contains a car mount, install your Rider by doing the following:
1. Connect the supplied USB cable to the mount.
Note: Use ONLY the USB cable supplied with your Rider. Other USB cables may not work.
2. Connect the USB cable to any of the USB sockets on the USB dual charger and plug this into the
power supply on your dashboard.
3. Choose the best smooth location, on your windshield or side window, to mount your TomTom
Rider.
4. Make sure that both the suction cup on the mount and your windscreen are clean and dry.
5. Press the suction cup of the mount firmly against your windscreen.
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6. Turn the grip near the base of the mount in a clockwise direction until you feel it lock.
7. Place your Rider in the mount, making sure that it clicks into place.
Tip: With the High-Speed Dual Charger you can charge your TomTom Rider and smartphone at
the same time.
Switching on and off
Switching your device on
Press the On/Off button until your device starts. If the device was off you see the map view. If your
device was sleeping you see the last screen you were looking at.
Sending your device to sleep
To send your navigation device to sleep, press the On/Off button and then release it.
You can also press the On/Off button for more than 2 seconds until you see the Sleep and Turn Off
buttons. Select Sleep to make the device sleep.
Tip: To send your navigation device to sleep when the USB cable is unplugged or whenever it is
removed from the mount, go to Battery settings in the Settings menu.
Switching your device off completely
To switch off your navigation device completely, you can do one of the following:
Press and hold the On/Off button for more than 2 seconds until you see the Sleep and Turn Off
buttons. Select Turn Off to switch off the device. Select the "back" button if you don't want to
switch your device off.
Press and hold the On/Off button for more than 5 seconds until the device switches off.
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Setting up
Note: The language you choose will be used for all text on the screen. You can always change the
language later in Language and Units in the Settings menu.
When you first switch on your TomTom Rider, you have to answer a few questions to set it up.
Answer the questions by touching the screen.
GPS reception
When you first start your TomTom Rider, it may need a few minutes to determine your position. In
future, your position will be found much faster.
To ensure good satellite reception, use your Rider outdoors and keep it upright. Large objects such
as tall buildings can sometimes interfere with reception.
Important: QuickGPSfix contains information about satellite positions which helps your Rider find
your position faster. QuickGPSfix information is sent to Always Connected devices in real time and
to Smartphone Connected devices when connected to TomTom services using your smartphone. You
can also update QuickGPSfix using MyDrive.
Sending information to TomTom
When you first start navigating or you have reset your Rider, your Rider asks for permission to
collect some information about your use of the navigation device. The information is stored on your
Rider until we retrieve it. We use it anonymously to improve our products and services. If you use
our services, we will also use your location information to deliver the services to you.
You can change whether you send this information with us at any time by doing the following:
1. In the Main Menu, select the Settings button.
2. Select System.
3. Select Your information & privacy.
4. Select the button to turn sending of information on or off.
Note: If you choose not to send location information to us, you will no longer receive our
services. This is because services need to send the location of your device to TomTom in order to
receive the traffic information related to where you are. The end date of your subscription
remains the same, even if you do not send this information to us.
You can find current and more detailed information at tomtom.com/privacy.
Memory card slot
Some TomTom navigation devices have a memory card slot that is located on the side or bottom of
the device.
Before you use the memory card slot, make sure that you have the latest version of the application
installed on your navigation device by connecting to MyDrive using a computer.
When your Rider is up-to-date, you can use a memory card as extra storage space to add extra maps
or to store routes and tracks to your device. Maps can be purchased from tomtom.com.
Important: Routes and tracks cannot be stored on the same memory card as maps because different
memory card formatting is used.
Device not starting
In rare cases, your Rider device may not start correctly or may stop responding to your taps.
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First, check that the battery is charged. To charge the battery, connect your Rider device to the car
charger. It can take 3 - 5 hours to fully charge the battery depending on the type of device.
Important: Do not charge your device using your vehicle's own USB port because it is not powerful
enough.
If this does not solve the problem, you can perform a reset. To do this, press and hold the On/Off
button until your Rider begins to restart.
Charging your device
The battery in your TomTom Rider charges when you connect it to your TomTom vehicle charger, to
your computer or to a USB Home Charger.
Important: Do not charge your device using your vehicle's own USB port because it is not powerful
enough.
You are warned when the battery level is low or critical. You lose your connection to some TomTom
services when the battery level is low or critical. When the battery is empty, your Rider goes into
sleep mode.
Important: On device models START 42/52, START 40/50/60, and GO 51/61, the screen intentionally dims when you connect your device to your computer. The screen also dims if you use a
non-TomTom charger that does not provide enough power when charging.
Note: Use ONLY the USB cable supplied with your Rider. Other USB cables may not work.
Caring for your Rider
It is important to take care of your device:
Do not open the casing of your device under any circumstances. Doing so may be dangerous and
will invalidate the warranty.
Wipe or dry the screen of your device using a soft cloth. Do not use any liquid cleaners.
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We recommend using a headset with your TomTom Rider to hear spoken instructions, and to hear
Connecting a headset
warning sounds on your Rider. You can also use your headset for making and receiving calls in
conjunction with your phone. This makes riding with your Rider as safe as possible.
Note: To hear voice instructions as well as phone calls, your headset must support multiple
channels. For more information and a full list of compatible headsets, go to Headset Compatibil-
ity.
The instructions below describe how to connect a Bluetooth® headset:
1. Make sure your headset is fully charged using the charger supplied with your headset.
2. Switch on the headset and make it discoverable by following the user instructions supplied with
your headset.
3. From the Main Menu, select Settings.
4. Select Bluetooth.
5. Select Add Headset.
6. Select Continue and then Search for Headset and follow the instructions to establish the
connection.
7. Attach your headset to your helmet following the instructions in your headset manual.
Make sure you position the microphone correctly. For best results, don’t position the microphone directly in front of your mouth, position it just to the side of your mouth.
Important: When using a headset, the volume control may not be available because your headset
doesn't support remote volume control. If this is the case, use the volume control button on the
headset itself to change the volume.
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About TomTom services
TomTom services
TomTom services give you real-time information about traffic and speed cameras on your route, and
lets you sync using TomTom MyDrive.
Smartphone Connected devices use your existing smartphone data plan to access TomTom Traffic as
well as other services like TomTom Speed Cameras and TomTom MyDrive by connecting to your
smartphone using Bluetooth®. Check tomtom.com/connect for more information.
To get TomTom services on your Rider, you need the following items:
A smartphone with a data plan from a mobile services provider.
A TomTom account.
Using TomTom services means that data is sent and received by your phone using your mobile
services provider.
Important: You might have additional costs when you use the internet on your phone, especially if
you are outside the area covered by your data plan. Check with your mobile services provider for
more information.
Note: TomTom services are not available in all countries or regions, and not all services are
available in all countries or regions. For more information on available services in each region, go
to tomtom.com/services.
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Why do I want to connect a smartphone to my device?
Connecting a smartphone
Connect your smartphone to your TomTom Rider to use these features:
TomTom services
Receive real-time traffic information, speed camera updates and MyDrive using your phone’s
data connection. This feature uses approximately 7 MB of data per month.
Phone calls
See who is calling on your Rider so you can decide if you want to answer an incoming call.
Smartphone messages
SMS and messages from other messaging apps on your smartphone appear on your Rider. Mes-
sages can be read aloud on your headset so that you can keep your eyes on the road ahead.
Smartphone personal assistant
Get full access to your phone's personal assistant. Tap the phone button in the map or guidance
view to talk to Siri or Google Now™.
Connecting a smartphone
You are prompted to connect your smartphone when you start your TomTom Rider for the first
time, or after you have reset your Rider.
Tip: Currently, you can connect one phone to your Rider.
Connecting your phone using the MyDrive app
1. On your smartphone, download and install the TomTom MyDrive app.
Google Play Store
Apple App Store
2. Open the MyDrive app. If you are not prompted to connect your phone, tap the device symbol
next to the search bar on the app main screen.
3. Switch on Bluetooth on your phone, and make sure your phone is discoverable.
4. On your TomTom Rider, open the Main Menu and select Settings.
5. Select Bluetooth.
6. Select Add Phone.
7. Follow the steps in the app and on your Rider to pair your phone with your Rider.
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When your phone is connected, you see this icon on the map or guidance view:
You can easily change the phone features you want to use in Bluetooth in the Settings menu.
Disconnecting a smartphone
You can disconnect your phone in the following ways:
Switch off Bluetooth on your phone.
Switch off or reset your Rider.
Select Bluetooth in the Settings menu. Select your phone. Select Unpair to disconnect your
device from your phone.
Remove your device from the Bluetooth paired device list if you want to remove it permanently.
Reconnecting a smartphone
Your Rider will remember your phone and find it automatically when your phone's Bluetooth is
switched on and the phone is in range of your navigation device.
Tip: Open the MyDrive app to use the smartphone messages feature.
When your phone is connected, you see this button on the map or guidance view:
If you lose connection to your phone you see a Bluetooth symbol on the map or guidance view.
Unable to get a connection
To check the connection status of your phone, do the following:
1. Select Bluetooth in the Settings menu.
You see Connected if you are connected to a phone.
2. If you don't see Connected, select the phone you want to connect to.
3. Make sure all the toggles are switched on, or select the option to find out more information
about how to connect.
If your Rider cannot connect to your phone, or you have no internet connection, also check the
following:
Your phone is shown on your Rider.
Your phone's Bluetooth is switched on.
Your data plan with your mobile services provider is active, and you can access the internet on
your phone.
Personal Area Networks
Important: Though connecting your device to the internet is possible using a Personal Area Network
(PAN), the preferred method is to use the MyDrive App.
Smartphone-connected devices only
Your phone shares its internet connection by using the phone's Bluetooth® and Personal Area
Network (PAN) functions.
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Depending on your phone's Operating System, this network, or PAN, might be called one of the
following names:
Personal Hotspot
Tethering or Bluetooth Tethering
Tether or Bluetooth Tether
The PAN function is probably already in your phone's Operating System, or you can download an app
to create a PAN.
Note: Some mobile service providers don't allow their users to use a PAN. If your phone doesn't
have the PAN function, you should contact your service provider for more information.
Please check the user guide for your phone if you are having trouble finding the settings.
For more help, go to tomtom.com/connect.
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About Wi-Fi®
Wi-Fi connection
The easiest way to manage your maps, software and all your device content is over a Wi-Fi
connection.
Your device can be updated using Wi-Fi without the need to connect to a computer. It remembers
previously connected Wi-Fi networks so you can keep your device up to date when you are in range
of that network.
Before you begin, make sure that you have access to an unrestricted Wi-Fi network, such as a
personal home network. Please be aware that updating over a public Wi-Fi network, such as in an
airport or hotel, is not recommended because the updates can be large and the network connection
may not be stable.
Tip: If you don’t have access to a Wi-Fi network or your Wi-Fi network is slow or not stable, you
can use a USB connection to update using MyDrive Connect on your computer.
Connecting to Wi-Fi
Important: Wi-Fi connections that require a web sign-in are not supported on the Rider. These types
of Wi-Fi connections are frequently found in public places, for example in hotels, shops and
restaurants.
To connect to a Wi-Fi network, do the following:
1. Select Settings in the Main Menu, then select Wi-Fi.
You see a list of available Wi-Fi networks and saved Wi-Fi networks that are currently out of
range.
Tip: Scroll down to go to the list of out-of-range saved networks.
2. Select the Wi-Fi network that you want to connect to. If the network is secure enter the
password. If no password is required, you are connected straight away.
Tip: For advanced options for a Wi-Fi network see Wi-Fi in the Settings menu.
3. Select Done, then select Connect.
It may take a few moments for your device to connect to the Wi-Fi network. If it takes too long,
please check the identity and password you used for the Wi-Fi network.
Once your device has successfully connected to the Wi-Fi network, you see the status Connected
under the Wi-Fi network name.
Forgetting a Wi-Fi network
To forget a Wi-Fi network from your list of available networks do the following:
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1. Select Settings in the Main Menu, then select Wi-Fi.
You see a list of available Wi-Fi networks and saved Wi-Fi networks that are currently out of
range.
Tip: Scroll down to go to the list of out-of-range saved networks.
2. Select the Wi-Fi network that you want to forget.
3. Select Modify then select Forget.
Your device is disconnected from the Wi-Fi network.
Note: The Wi-Fi network still appears in the list, but your device will not automatically connect to it.
About updates and new items
A red exclamation mark in the Settings button shows you that updates or new items are available.
Tip: You may also be offered a system software update when you add a new map.
The following updates or new items can be offered:
System software updates
A System software update is a software update for the device itself. You see an explanation about
why the update is required and which features are changing or being added, if any.
If you have not used your device for a long time, you may get asked to install a required software
update when you use your device again. If you don't install the update, the following issues can
occur:
Your device cannot be told about any updates and no further updates would be possible.
Your device cannot show the details of the required software updates, for example, size,
version, etc.
Your device cannot add or delete any maps.
Map updates
When a map update is offered, install it as soon as possible so that you always drive with the latest
map.
The existing map is deleted before the map update is installed. If you cancel a map update then you
will no longer have the map on your Rider. If this happens, go to Maps in the Settings menu and
download the map again.
Map Share updates
These updates are created from changes made and shared by other TomTom users and contain the
following changes or updates:
When a Speed Camera update is offered, you can choose which countries on your map you want to
update.
Voices
You may also be offered new voices as an update.
Installing updates and new items
Note: If Wi-Fi is not available or is not stable, you see instructions on how to get updates using a
USB connection to your computer.
Tip: When updating using Wi-Fi, we recommend that you keep you device connected to a power
supply.
Tip: Press the On/Off button to switch off the screen and save battery power while downloading
an update.
To select and install updates and new items, do the following:
1. Select Updates & New Items.
The Updates & New Items button shows you how many new updates and items are available to
install.
2. Select the items and updates that you want to install. The list includes items you purchased in
the TomTom web shop.
3. Log in to your TomTom account when asked to do so.
Tip: Logging in to use Updates and New Items also logs you in ready for using TomTom
MyDrive.
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Navigation buttons
Search
Select this button to search for an address, a place or a Point of Interest,
then plan a route to that location.
Plan a Thrill
Select this button to plan a thrilling ride for a roundtrip or to a
destination.
My Routes
Select this button to show your saved routes, recorded routes and
imported routes.
Add Home
Ride Home
Select this button to ride to your home location. If this button is not
included in your main menu, go to My Places to set up your home location.
Using your Rider
On the map view or guidance view, select the Main Menu button to open the Main Menu.
The following navigation buttons are available in the Main Menu:
Note: Not all features are supported on all devices.
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Add Work
Ride to Work
Select this button to ride to your work location. If this button is not
included in your main menu, go to My Places to set up your work location.
Current Route /
Current Track
Select this button to clear or change your planned route or track.
Start Recording
Select this button to start or stop recording a track.
My Places
Select this button to show your saved places.
Parking
Select this button to find car parks.
Petrol Station
Select this button to find petrol stations.
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Trip Statistics
Select this button to see trip statistics about how far you've been riding,
how long you've been riding, and also at what speed.
Settings
Select this button to change Settings.
The glove-friendly keyboard
Switching to the glove-friendly keyboard
The glove-friendly keyboard has large buttons so that you can make selections more easily while
wearing motorcycle gloves.
See Entering search terms for instructions on how to select different keyboard layouts.
Using the glove-friendly keyboard
Taking the "pqrs" key as our example, do the following:
1. To select the first letter "p", tap the "pqrs" key once.
Tip: To select another letter from the same key, for example, "p" followed by "r", you need to
wait for half a second in between selecting letters.
2. To select the second letter, for example "q", tap the "pqrs" key twice in rapid succession.
3. To select the third letter, for example, "r", tap the "pqrs" key three times in rapid succession.
4. To select the fourth letter "s", tap the "pqrs" key four times in rapid succession.
If your gloves still make it difficult to select letters, you can do the following:
1. Press and hold the key, for example "def".
After touching the key the first character appears, in this case "d".
2. Wait for the pop-up to appear.
3. Select your chosen desired character from the pop-up, for example "f".
4. Your chosen character "f" replaces the "d" character that first appeared.
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Available keys
The keys shown below are available when using your TomTom Traffic in either portrait or landscape
orientation.
Using quick settings
Quick settings make it easier for you to use a range of settings when wearing gloves.
To use quick settings, select the quick settings button in the main menu, the map view or the
guidance view.
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You see a screen with large buttons and a volume control:
This button shows that you will hear voice instructions. Select the button
to switch off voice instructions. You will no longer hear spoken route
instructions but you will still hear information such as traffic information
and warning sounds.
Tip: You can select the types of instructions you want to hear. Select
Voices in the Settings Menu and select the instructions you want to
hear.
This button shows that you will not hear voice instructions. Select this
button to switch on voice instructions.
This button shows that the display is using day colours. Select the button
to reduce the brightness of the screen and display the map in darker
colours.
When driving at night or when driving through a dark tunnel, it is easier to
view the screen and less distracting for the driver if the brightness of the
screen is dimmed.
Tip: Your device automatically switches between day and night colours
depending on the time of day. To switch off this feature, select
Appearance, then Display in the Settings menu and switch off Switch to night colours when dark.
This button shows that the display is using night colours. Select the button
to increase the brightness of the screen and display the map in brighter
colours.
This button shows that you will receive messages. Select this button to
switch off messages for your current session.
Tip: (page 50) You can also switch messages on or off permanently using
the Bluetooth settings menu.
This button shows that you will not receive messages. Select this to switch
on messages again for your current session.
Tip: You can also switch messages on or off permanently using the
Bluetooth settings menu.
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When wearing gloves, select the plus (+) and minus (-) buttons underneath
the volume slider to change the volume, instead of trying to move the
slider with gloves on.
Important: When using a headset, the volume control may not be
available because your headset doesn't support remote volume control. If
this is the case, use the volume control button on the headset itself to
change the volume.
Road Trips collection - sending a route to your Rider
The TomTom Road Trips collection allows you to discover the world’s most amazing riding routes,
from legendary coastal rides like the Amalfi Coast to classic rides like Route 66.
Sending a route from the Road Trips collection to your TomTom Rider
To use the Road Trips collection, do the following:
1. Log in to MyDrive at mydrive.tomtom.com.
2. Click on the road trips icon on the left-hand side as shown below:
The distance and duration of each road trip is shown and also the country where the route is
located.
3. Click on a road trip from the list.
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The route is shown on the map together with stops (flags) and start and end points.
Using the buttons at the bottom of the box, you can edit the route, save the route as a .GPX file
or Save to My Routes.
Tip: Click the grey arrow near the road trip name to go back to the previous screen.
4. Click Save to My Routes.
5. To send the route to your device, click on the My Routes icon and click on the name of the road
trip.
6. Make sure that Sync this route as a track with my devices is enabled.
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The road trip is synced to your Rider as soon as you are either connected to your computer,
within range of your wireless network or connected to your phone. You must be logged in to
MyDrive.
Road Trips collection - planning a route to a stop
The TomTom Road Trips collection allows you to discover the world’s most amazing riding routes,
from legendary coastal rides like the Amalfi Coast to classic rides like Route 66.
Planning a route to a stop
To plan a route to an interesting stop on a road trip, do the following:
1. Log in to MyDrive at mydrive.tomtom.com.
2. Click on the road trips icon on the left-hand side.
3. Click on a road trip from the list.
The route is shown on the map together with start and end points and in some cases, stops
(flags).
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4. Click on a flag to see what is of interest at that point on the road trip. For example, you can see
the Bay of Islands flag is selected below and, if available, you are shown information and
reviews about that stop.
5. Click Start Here to start your route from this point, or Add to My Places or Send to Device.
6. Click Plan route to plan a route to that stop.
You can then choose from settings including your vehicle type, fast or thrilling route etc.
Enter a POI in the search box, for example, "hotel", to search for all hotels near your chosen
stop.
7. Select your chosen POI.
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You may then get offered a choice of routes as shown below.
8. Click on your chosen route option and then use the buttons at the bottom of the box to share
your route, save it or Send to Device.
Planning a thrilling route
You can use the Plan a Thrill button to create interesting rides on the spot. This is especially useful
for a day when you have some spare time and just need a simple way to create a thrilling ride.
A thrilling route is a trip that includes interesting or challenging roads and uses as few motorways as
possible. You can choose the level of turns included in your ride, and also the degree of hilliness.
Tip: As Plan a Thrill is for creating instant routes, thrilling routes cannot be saved in My Routes.
Tip: Thrilling routes are round trips by default but you can plan a route to a destination if you
choose.
Planning a thrilling round trip route using stops
If you just need to go out for a ride, Plan a Thrill lets you plan a round trip along the most
interesting roads from your current location via the stops you choose. You must choose at least one
stop to create a thrilling route.
1. Select the Main Menu button to open the Main Menu.
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2. Select Plan a Thrill.
The map view opens.
3. Move the map and zoom in until you can see the place you want to ride through.
4. Create a stop by quickly tapping the map.
Your Rider plans a thrilling round trip through your chosen stop.
Tip: The direction of the round trip is random. If you have at least 2 stops on your route, you
can change the direction of travel by reordering the stops. Arrows on the planned route show
the direction of travel.
5. If you want to add more stops to your route, move the map and select more stops.
Your Rider plans a thrilling round trip route through your chosen stops.
Tip: Select the pop-up menu button to reorder your stops.
6. Select the level of turns and the degree of hilliness for your thrilling route.
Select this button to choose one of three settings for turns.
Select this button to choose one of three settings for hilliness.
Your Rider plans a thrilling round trip route with turns and hills through your chosen stops.
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7. When you have planned your thrilling route, select Ride.
Your route is shown on the map view, then guidance along your route begins. As soon as you
start riding, the guidance view is shown automatically.
Planning a thrilling ride to a destination
You can plan a route to a destination using the map. The route to your destination will be along the
most interesting roads from your current location.
Tip: You can also plan a route to a destination then choose Winding route as the route type.
1. Select the Main Menu button to open the Main Menu.
2. Select Plan a Thrill.
The map view opens.
3. Select a location by pressing and holding the screen for about one second.
4. Select the destination button.
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Your Rider plans a thrilling route to your chosen destination.
5. If you want to add more stops to your route, move the map and select more stops.
Your Rider plans a thrilling route through your chosen stops to your destination.
Tip: Select the pop-up menu button to reorder your stops.
6. Select the level of turns and the degree of hilliness for your thrilling route.
Select this button to choose one of three settings for turns.
Select this button to chose one of three settings for hilliness.
Your Rider plans a thrilling route with turns and hills to your chosen destination.
7. When you have planned your thrilling route, select Ride.
Your route is shown on the map view, then guidance along your route begins. As soon as you
start riding, the guidance view is shown automatically.
Looking at trip statistics
Your Rider can show you how far you've been riding, how long you've been riding, and also at what
speed.
To see trip statistics, select Trip Statistics in the Main Menu.
Select one of the three tabs to see statistics for today's riding, for your current trip and for all-time.
Tip: All-Time are the statistics that have been collected since the device was purchased and first
switched on.
Tip: A dot is included in large distances, for example, 20047,64 kilometres is shown as 20.047,6
km.
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Statistics for your current trip
To see statistics for the trip you are riding now, select the Since --/--/-- tab.
To start a new trip, select the Clear trip button, just like resetting an odometer in a car.
After stopping your bike, if you don't press the Clear trip button, the statistics just carry on
incrementing when you start moving again. This means you get accurate statistics for trips that span
several days or several rides within a day.
Important: If you do a factory reset, the all-time tab is reset back to zero values!
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The map view
What's on the screen
The map view is shown when you have no planned route. Your actual location is shown as soon as
your Rider has found your GPS location.
You can use map view in the same way as you might look at a traditional paper map. You can move
around the map using gestures, and zoom using the zoom buttons.
Important: Everything on the map is interactive including the route and the map symbols - try
selecting something and see what it does!
Tip: To open a pop-up menu for an item on the map, for example a route or a POI, select the
item to open the menu. To select a location on the map, select and hold the location until the
pop-up menu opens.
The map shows your current location and many other locations such as your My Places locations.
If you have not planned a route the map is zoomed out to show the area around your location.
If you have planned a route, your complete route is shown on the map. You can add stops to your
route directly from the map. When you start to drive, the guidance view is shown.
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1. Back button. This button returns the map to an overview of your whole route or, if no route is
planned, moves the map to put your current location at the centre.
2. Switch view button. Select the switch view button to change between the map view and the
guidance view. When in map view, if you are driving, the small arrow rotates to indicate your
direction of travel relative to north, with north being up.
3. Zoom buttons. Select the zoom buttons to zoom in and out.
4. Current location. This symbol shows your current location. Select it to add it to My Places or
search near your current location.
Note: If your Rider cannot find your location the symbol appears grey.
Note: You cannot change the current location symbol.
5. Selected location. Press and hold to select a location on the map. Select the pop-up menu
button to show options for the location, or select the Drive/Ride button to plan a route to the
location.
6. Main Menu button. Select the button to open the Main Menu.
7. Map symbols. Symbols are used on the map to show your destination and your saved places:
Your destination.
Your home location. You can set your home location in My Places.
Your work location. You can set your work location in My Places.
A stop on your route.
A location saved in My Places.
A marked location.
When a search for POIs near destination is done and the results are shown on the
map, less important POIs are shown as black pins with white crosses.
Symbols to show your community POI locations.
Select a map symbol to open the pop-up menu, then select the menu button to see a list of
actions you can take.
8. Traffic information. Select the traffic incident to display information about the traffic delay.
Note: Traffic information is only available if your TomTom Rider has TomTom Traffic.
9. Your route, if you have planned a route. Select the route to clear it, change the route type, add
a stop or save changes to your route.
10. Speed cameras or danger zones on your route. Select the speed camera or danger zone symbol
to display more information.
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11. Phone button.
12. Route bar. The route bar is shown when you have planned a route.
The guidance view
The guidance view is used to guide you along the route to your destination. The guidance view is
shown when you start driving. You see your current location and details along your route, including
3D buildings in some cities.
Note: 3D buildings in guidance view are not available on all devices.
The guidance view is normally in 3D. To show a 2D map with the map moving in your direction of
travel, change the 2D and 3D default settings.
Tip: When you have planned a route and the 3D guidance view is shown, select the switch view
button to change to the map view and use the interactive features.
When your Rider starts after sleeping and you have a route planned, you are shown the guidance
view with your current location.
1. Switch view button. Select the switch view button to change between the map view and the
guidance view. When in guidance view, if you are driving, the small arrow rotates to indicate
your direction of travel relative to north, with north being up.
2. Zoom buttons. Select the zoom buttons to zoom in and out.
Tip: On some devices you can also pinch to zoom in and out.
3. Instruction panel. This panel shows the following information:
The direction of your next turn.
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The distance to your next turn.
The name of the next road on your route.
Lane guidance at some junctions.
Note: Select the instruction panel to see a list of turn-by-turn text instructions for your
planned route.
4. Route symbols. Symbols are used on your route to show your starting location, your stops, and
your destination.
5. Main Menu button. Select the button to show the Main Menu.
6. Speed panel. This panel shows the following information:
The speed limit at your location.
Your current speed. If you drive more than 5 km/h or 3 mph over the speed limit the speed
panel turns red. If you drive less than 5 km/h or 3 mph over the speed limit the speed panel
turns orange.
The name of the street you are driving on.
The speed camera or risk zone report button.
7. Current location. This symbol shows your current location. Select the symbol or the speed panel
to open the quick menu.
Note: If your Rider cannot find your location the symbol appears grey.
Note: You cannot change the current location symbol.
8. Phone button.
9. Route bar. The route bar is shown when you have planned a route.
Important: To see a wider route bar showing additional route information, change the setting
for Route Information.
The route bar
The route bar is shown when you have planned a route. It has an arrival information panel at the
top, and a bar with symbols underneath.
Tip: You can also choose to see a wider route bar showing additional route information (not
available on all devices or apps).
Note: The distance ahead shown by the route bar depends on the overall length of your route.
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The arrival information panel shows the following information:
Tip: If your destination is in a different time zone, you see a plus (+)
or a minus (-) sign and the time difference in hours and half hours in
the arrival information panel. The estimated time of arrival is the
local time at your destination.
The estimated time that you will arrive at your destination.
The length of time to drive to the destination from your current
location.
A parking button is shown near the destination flag when parking is
available near your destination.
If you have stops on your route, select this panel to change between
information about the next stop and your final destination.
You can choose the information you see on the arrival information panel.
Traffic status - if your Rider isn't receiving any traffic information, a
symbol showing traffic with a cross appears underneath the arrival
information panel.
The bar uses symbols to show the following information:
A faster route, if there is traffic on your route.
The stops on your route.
Tip: To quickly remove a stop, select it in the route bar and use the
pop-up menu.
Petrol stations that are directly on your route.
TomTom Traffic incidents.
TomTom Speed Cameras and Danger Zones.
Rest stops directly on your route.
You can choose the information you see on your route.
The symbols are in the order that they occur on your route. For traffic
incidents, the symbol for each incident alternates between showing the
type of incident and the delay in minutes. Select a symbol to see more
information about a stop, an incident or a speed camera. If a symbol is
shown on top of another symbol, selecting the symbols zooms in on the
route bar to show each symbol separately. You can then select a symbol.
The total time delay due to traffic jams, weather, and other incidents on
your route, including information provided from historical road usage, is
shown above the symbols.
For a complete list of incident types, see Traffic incidents.
The bottom of the route bar represents your current location and shows
the distance to the next incident on your route. In addition, you can
choose to see the current time if you switch the setting on.
Note: To make the route bar more readable some incidents may not be shown. These incidents
will always be of minor importance and only cause short delays.
The route bar also shows status messages, for example Finding fastest route or Playing route
preview.
Distances and the route bar
The distance ahead shown on the route bar depends on the length of your route, or the distance
remaining on your route.
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For remaining distances longer than 50 km (31 miles), only the next 50 km (31 miles) is shown.
Select this button to open the Help Menu. The Help Menu contains help
about using your Rider, together with other information about your
device, for example, map version, device serial number and legal
information.
Select this button to reorder the buttons in the Main Menu.
Select this button to return to the previous screen.
Select this button to return to the map view or guidance view.
The destination icon is not shown.
Tip: You can scroll the route bar to see your whole route (not available on iOS).
For remaining distances between 10 km (6 miles) and 50 km (31 miles), the complete distance is
shown. The destination icon is shown fixed at the top of the route bar.
For remaining distances of less than 10 km (6 miles) the complete distance is shown. The
destination icon moves down towards the chevron symbol as you get nearer to your destination.
The top half of the route bar shows twice the distance of the bottom half, as shown in the following
examples:
A remaining distance of 50 km on the route bar is split into 34 km (21 miles) at the top and 16
km (9 miles) at the bottom.
A remaining distance of 10 km on the route bar is split into 6.6 km (4 miles) at the top and 3.3
km (2 miles) at the bottom.
The route bar is constantly updated as you drive.
The quick menu
To open the quick menu, select the current location symbol or the speed panel in the guidance
view.
You can then do any of the following:
Mark a location
Report a new speed camera
Change a speed limit
Avoid a blocked road
See your current location or your latitude/longitude if not on a named road.
Smaller buttons and symbols
On the map view or guidance view, select the Main Menu button to open the Main Menu.
The following buttons and symbols are available in the Main Menu screen, in addition to the
navigation buttons and quick settings:
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This symbol shows the status of the Bluetooth connection to your phone.
This symbol shows the power level of the battery in your Rider.
This symbol shows that your Rider is connected to Traffic.
This symbol shows that your Rider is not connected to Traffic.
This symbol shows that your Rider is connected to MyDrive.
This symbol shows that your Rider is not connected to MyDrive.
This symbol shows that your device is connected to the internet using Wi
Fi.
This symbol shows that your device is not connected to the internet using
Wi Fi.
Double tap
Touch one finger on the screen twice in rapid succession.
Example of when to use this: Zooming in on the map.
Drag
Put one finger on the screen and move it across the screen.
Example of when to use this: Scrolling around in the map.
Flick
Flick the tip of a single finger across the screen.
Example of when to use this: Scrolling a big distance on the map.
Tip: Flick isn't available on all devices.
Using gestures
You use gestures to control your Rider.
In this User Manual, you learn how to use gestures to control your Rider. Below is an explanation of
each gesture.
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Press and hold
Put one finger on the screen for more than 0.5 second.
Example of when to use this: Opening the pop-up menu for a place on the
map.
Pinch to zoom
Touch the screen with your thumb and a finger. Move them apart to zoom
in or move them together to zoom out.
Example of when to use this: Zooming in and out on the map.
Tip: Pinch to zoom isn't available on all devices. If pinch to zoom isn't
available, use the zoom buttons to zoom in and out.
Tap or select
Tap a single finger on the screen.
Example of when to use this: Selecting an item in the Main Menu.
Reordering the Main Menu buttons
To reorder the buttons in the Main Menu to suit your preference, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Press and hold the button you want to move for two seconds.
Tip: Alternatively, select the Edit button in the Main Menu.
The menu button is shown with left and right arrows.
3. Press the left or right arrow on the menu button to move the button to a new position in the
menu.
4. Select and move other buttons to the order you want.
5. Select Done.
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About phone calls
Calls and smartphone notifications
To make phone calls, you must first connect your headset and connect your phone to your Rider.
You can make calls and receive incoming calls using your TomTom Rider in conjunction with your
headset or phone. You can use your voice or a combination of voice and touch to make and receive
calls.
Your Rider can also receive SMS messages, which are also known as text messages, and instant
messages from other apps.
You can also use your Rider to communicate with your phone's personal assistant.
Accepting an incoming call
1. When someone calls you, you see their name if they are in your contact list and a message
saying Incoming call. Answer on your headset or phone.
Important: How you answer the call depends on the features available on your phone or
headset. For example, if your headset has voice control, you may be able to answer a call by
saying a word or making a noise. If your headset doesn't have voice control, you may need to
press a button on the headset while you are riding.
Refer to the manual for your headset or phone for more information.
2. When your call is completed, end the call using the controls on your phone or headset.
Ending or rejecting an incoming call
1. When someone calls you, you see their name if they are in your contact list and a message
saying Incoming call. Answer on your headset or phone.
2. Reject the call using the controls on your headset or phone. Refer to the manual for your
headset or phone for more information.
Ignoring an incoming call
1. When someone calls you, you see their name if they are in your contact list and a message
saying Incoming call.
2. If you ignore the call and don't answer it, you see a message saying Missed call.
3. To see your missed calls, swipe up from the bottom of the screen.
Making a phone call
Note: This uses your phone's voice control. Make sure you have the MyDrive app installed on your
phone and a smartphone assistant available in your own language.
1. Select the Phone button.
You see the message Speak to your phone after the tone.
2. Say, for example, "Call Jack" to call your friend named Jack.
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Your smartphone assistant says your phone is dialling.
3. Jack answers and you have your conversation.
4. To hang up, use the controls on your headset or phone.
Receiving an SMS or IM
1. When someone sends you an SMS or IM, you see their name if they are in your contacts list, and
the name of the app that was used to send it, for example WhatsApp.
Voice control announces the message and who it is from.
2. Select Read Aloud to have the message read to you by your device.
3. If you selected the message itself, you see the following options:
Reply - select this button to reply using a predefined message such as Sorry, can't talk now.
(Android phones only.)
Read Aloud - select this button to have the message read aloud.
Switching off messages
If you don't want to see message notifications, you can switch them off using one of the two
methods below.
Switch messages off for your current session
This method switches messages off for your current session.
1. Select the quick settings button in the lower right corner of the screen.
2. Select the message button.
You see the message Message notifications OFF for this session.
Messages are switched off for the current session. When you switch off your device or put it in
sleep mode, message notifications are reset to come on again for you next session.
You can also select the message button again to switch message notification on:
Switch messages off permanently
This method switches messages off permanently until you switch them on again using Settings.
1. Select the Main Menu button to open the Main Menu.
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2. Select Settings in the Main Menu, then select Bluetooth.
If you have a phone connected you see the Bluetooth Setting screen.
3. Select your phone name.
4. Slide the toggle for Smartphone messages to turn messages on or off.
Talking to Siri or Google Now™
About Siri
Siri is the Apple personal assistant available on the IPhone.
About Google NowTM
Google Now has the ability to be a voice-activated personal assistant.
Talking to Siri or Google Now using your Rider
1. Select the Phone button.
You see the message Speak to your phone after the tone.
2. Say a command to the personal assistant.
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About TomTom Traffic
The arrival information panel shows the following information:
Tip: If your destination is in a different time zone, you see a plus (+)
or a minus (-) sign and the time difference in hours and half hours in
the arrival information panel. The estimated time of arrival is the
local time at your destination.
The estimated time that you will arrive at your destination.
The length of time to drive to the destination from your current
location.
A parking button is shown near the destination flag when parking is
available near your destination.
If you have stops on your route, select this panel to change between
information about the next stop and your final destination.
You can choose the information you see on the arrival information panel.
Traffic status - if your Rider isn't receiving any traffic information, a
symbol showing traffic with a cross appears underneath the arrival
information panel.
The bar uses symbols to show the following information:
A faster route, if there is traffic on your route.
Traffic
TomTom Traffic is a TomTom service providing real-time traffic information.
In combination with historical road usage data, TomTom Traffic helps you plan the optimum route
to your destination taking into account the current local traffic conditions and the weather.
Your TomTom Rider regularly receives information about the changing traffic conditions. If traffic
jams, heavy rain, snow or other incidents are found on your current route, your Rider will offer to
replan your route to try and avoid any delays.
Important: When you approach a faster alternative route, you get a warning in the route bar and
you can see the alternative route in both the guidance view and the map view. To accept a faster
route, just steer towards the alternative route as you approach it and your device will select it.
To get TomTom services on your Rider, you must be connected to TomTom services and logged in to
a TomTom account.
Note: TomTom services are not available on all devices.
Note: Some TomTom services might not be available in your current location.
The route bar
The route bar is shown when you have planned a route. It has an arrival information panel at the
top, and a bar with symbols underneath.
Tip: You can also choose to see a wider route bar showing additional route information (not
available on all devices or apps).
Note: The distance ahead shown by the route bar depends on the overall length of your route.
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The stops on your route.
Tip: To quickly remove a stop, select it in the route bar and use the
pop-up menu.
Petrol stations that are directly on your route.
TomTom Traffic incidents.
TomTom Speed Cameras and Danger Zones.
Rest stops directly on your route.
You can choose the information you see on your route.
The symbols are in the order that they occur on your route. For traffic
incidents, the symbol for each incident alternates between showing the
type of incident and the delay in minutes. Select a symbol to see more
information about a stop, an incident or a speed camera. If a symbol is
shown on top of another symbol, selecting the symbols zooms in on the
route bar to show each symbol separately. You can then select a symbol.
The total time delay due to traffic jams, weather, and other incidents on
your route, including information provided from historical road usage, is
shown above the symbols.
For a complete list of incident types, see Traffic incidents.
The bottom of the route bar represents your current location and shows
the distance to the next incident on your route. In addition, you can
choose to see the current time if you switch the setting on.
Note: To make the route bar more readable some incidents may not be shown. These incidents
will always be of minor importance and only cause short delays.
The route bar also shows status messages, for example Finding fastest route or Playing route
preview.
Looking at traffic on the map
Traffic incidents are shown on the map. If several traffic incidents overlap the highest priority
incident is shown - for example, a road closure is higher priority than road works or a closed lane.
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Tip: Select an incident on the map to see more detailed information.
1. Traffic incident that affects your route in your direction of travel.
A symbol or number at the start of the incident shows the type of incident or the delay in
minutes, for example 5 minutes.
The colour of the incident indicates the speed of traffic relative to the maximum allowed speed
at that location, with red being the slowest. The stripes on the traffic jam are also animated to
show the speed of the traffic, where appropriate.
For a complete list of incident types, see Traffic incidents.
2. Traffic incident on your route but in the opposite direction of travel.
3. Traffic incidents on roads that are not visible at your current zoom level.
Looking at traffic on your route
Information about traffic incidents on your route is shown in the route bar on the right-hand side of
the map and guidance views.
The route bar tells you about traffic delays while you are driving, using symbols to show you where
each traffic incident is located on your route. When using the map view, you can also select symbols
on the map itself.
Note: If your Rider isn't receiving any traffic information, a symbol showing traffic with a cross
appears underneath the arrival information panel.
Note: To make the route bar more readable some incidents may not be shown. These incidents
will always be of minor importance and only cause short delays.
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To get more information about an incident, select an incident in the route bar. The map opens
Traffic
Accident
Dangerous conditions
Roadworks
Lane closure
Road closure
Rain
Fog
Ice or snow
Wind
zoomed in on the incident and an information panel opens showing detailed information about the
traffic incident.
The information shown includes:
The cause of the traffic incident - for example accident, road works, lane closure, or weather.
The severity of the incident - slow traffic, queuing traffic or stationary traffic.
The delay time.
The length of the incident.
For a complete list of incident types, see Traffic incidents.
Select the back button to go back to the guidance view.
Traffic incidents
The following traffic incident symbols are used in the map view and in the route bar to show the
cause of a traffic jam:
The symbol or number at the start of the incident shows the type of incident or the delay in
minutes, for example 4 minutes.
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The colour of the incident indicates the speed of traffic relative to the maximum allowed speed at
Traffic speed is 0% to 20% of the allowed speed.
Traffic speed is 20% to 40% of the allowed speed.
Traffic speed is 40% to 100% of the allowed speed.
Traffic speed is normal.
Road closed, no traffic.
A warning symbol is shown in the route bar.
The route bar zooms in to the start of the traffic jam.
Your distance to the start of the traffic jam is shown in the route bar.
The colour of the road on the route bar changes to orange or red,
depending on the severity of the traffic jam.
The background colour of the route bar background changes to red if
you are driving too fast towards the traffic jam.
You hear a warning sound.
that location, with red being the slowest. The stripes on the traffic jam are also animated to show
the speed of the traffic, where appropriate.
Approaching a traffic jam warning
A warning is given as you approach a traffic jam. You are warned in several ways:
To change the way you are warned, select Sounds & Warnings in the Settings menu.
Avoiding a traffic jam on your route
You can avoid a traffic jam that is on your route.
Note: Sometimes the quickest route is still the route that has the traffic jam.
Note: It may not be possible to find an alternative route around the traffic jam if none exists.
Avoiding a traffic jam using the route bar
1. In the route bar, select the symbol for the traffic jam you want to avoid.
The traffic jam is shown on the map.
2. Select the pop-up menu button.
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3. Select Avoid in the pop-up menu.
A new route is found that avoids the traffic jam.
Avoiding a traffic jam using the map
1. On the map view, zoom in and select the traffic jam that is on your route.
The traffic jam with an information panel is shown on the map.
2. Select the pop-up menu button.
3. Select Avoid.
A new route is found that avoids the traffic jam.
Advanced Lane Guidance
Note: Lane guidance is not available for all junctions or in all countries.
Advanced Lane Guidance helps you prepare for motorway exits and junctions by showing the correct
driving lane for your planned route.
As you approach an exit or junction, the lane you need is shown on the screen.
Tip: To close the lane image, select anywhere on the screen.
You can choose to see a split screen with the Guidance view on the left and lane guidance on the
right, or a full screen with only lane guidance. You can also switch off lane guidance. Go to
Appearance in Settings to change the Motorway exit previews setting.
Time-dependent speed limits
Some speed limits change depending on the time of day. For example, you may see the speed limit
near schools decrease to 40 km/h or 25 mph in the morning between 08.00 - 09.00 and in the
afternoon between 15.00 - 16.00. Where possible, the speed limit shown in the speed panel changes
to show these variable speed limits.
Some speed limits change depending on driving conditions. For example, the speed limit will
decrease if there is heavy traffic, or the weather conditions are bad. These variable speed limits are
not shown in the speed panel. The speed shown in the speed panel is the maximum speed limit
allowed in good driving conditions.
Important: The speed limit shown in the speed panel is only an indication. You must always obey
the actual speed limit for the road you are on and the conditions you are driving in.
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About TomTom MyDrive
Syncing using TomTom MyDrive
TomTom MyDrive is the easy way to set a destination, share locations and favourites, and save your
personal navigation information. MyDrive synchronises your TomTom Rider using your TomTom
account. You can use MyDrive in a web browser on a computer or as a mobile app on a smartphone
or tablet.
Important: To use TomTom MyDrive you need a compatible navigation device.
Use TomTom MyDrive to do the following:
Find a destination on the MyDrive map and send it to your Rider. You can drive to the
destination and it is also saved in My Places and in Recent Destinations in the Main Menu.
Plan a route with stops on the MyDrive map and send it to your Rider.
Sync community POI list files from the MyDrive map to your Rider. The POI lists are stored in My
Places and the locations are shown on the map.
Find a POI in MyDrive and sync it with your Rider.
Continually save all your locations in My Places to MyDrive. You can see all your My Places
locations on the MyDrive map.
Automatically restore your My Places locations and POIs from MyDrive to your Rider after a
reset.
To activate MyDrive on your Rider, you must be connected to TomTom services.
Important: On device models START 42/52, START 40/50/60, and GO 51/61, the screen intentionally dims when you connect your device to your computer.
Logging in to MyDrive
You must log in to MyDrive to sync to your TomTom account. When you log in to your account from
your navigation device, web browser or the MyDrive app, syncing with your TomTom account
happens automatically.
Logging in to MyDrive on your Rider
1. In the Main Menu, select TomTom Services.
2. Select MyDrive.
3. Enter the email address and password you use for your TomTom account.
4. Select Log In.
Your Rider connects to your TomTom account.
5. Return to the map view.
Your Rider automatically saves your personal navigation information to your TomTom account.
Logging in to MyDrive using a web browser or the MyDrive app
Log in using your TomTom account email address and password. When you are logged in, you can
see your personal navigation information from your navigation devices, and you can select
destinations and create Places to sync with your navigation devices.
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Road Trips collection - sending a route to your Rider
The TomTom Road Trips collection allows you to discover the world’s most amazing riding routes,
from legendary coastal rides like the Amalfi Coast to classic rides like Route 66.
Sending a route from the Road Trips collection to your TomTom Rider
To use the Road Trips collection, do the following:
1. Log in to MyDrive at mydrive.tomtom.com.
2. Click on the road trips icon on the left-hand side as shown below:
The distance and duration of each road trip is shown and also the country where the route is
located.
3. Click on a road trip from the list.
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The route is shown on the map together with stops (flags) and start and end points.
Using the buttons at the bottom of the box, you can edit the route, save the route as a .GPX file
or Save to My Routes.
Tip: Click the grey arrow near the road trip name to go back to the previous screen.
4. Click Save to My Routes.
5. To send the route to your device, click on the My Routes icon and click on the name of the road
trip.
6. Make sure that Sync this route as a track with my devices is enabled.
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The road trip is synced to your Rider as soon as you are either connected to your computer,
within range of your wireless network or connected to your phone. You must be logged in to
MyDrive.
Road Trips collection - planning a route to a stop
The TomTom Road Trips collection allows you to discover the world’s most amazing riding routes,
from legendary coastal rides like the Amalfi Coast to classic rides like Route 66.
Planning a route to a stop
To plan a route to an interesting stop on a road trip, do the following:
1. Log in to MyDrive at mydrive.tomtom.com.
2. Click on the road trips icon on the left-hand side.
3. Click on a road trip from the list.
The route is shown on the map together with start and end points and in some cases, stops
(flags).
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4. Click on a flag to see what is of interest at that point on the road trip. For example, you can see
the Bay of Islands flag is selected below and, if available, you are shown information and
reviews about that stop.
5. Click Start Here to start your route from this point, or Add to My Places or Send to Device.
6. Click Plan route to plan a route to that stop.
You can then choose from settings including your vehicle type, fast or thrilling route etc.
Enter a POI in the search box, for example, "hotel", to search for all hotels near your chosen
stop.
7. Select your chosen POI.
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You may then get offered a choice of routes as shown below.
8. Click on your chosen route option and then use the buttons at the bottom of the box to share
your route, save it or Send to Device.
Setting a destination using MyDrive
When you are logged in to MyDrive using a web browser or the MyDrive app, you can select your
destination on the map and send it to your navigation device. When your navigation device is logged
in to your TomTom account, your device syncs with MyDrive and receives the destination.
1. In a web browser or using the MyDrive app, log in to your TomTom account.
2. On the map, select a destination.
Tip: You can search for a destination or you can move the map and select a destination. You
can also select a destination from Recent Destinations in the Main Menu or your My Places list.
3. Click on the location, then open the pop-up menu and select Send to device.
The destination is sent to your TomTom account.
4. Log in to MyDrive on your Rider.
Your Rider syncs with your TomTom account and receives the new MyDrive destination.
The message You have received a new destination is shown. A route is automatically planned
to the MyDrive destination.
Tip: All MyDrive destinations are saved in Recent Destinations in the Main Menu and in My
Places.
Planning a route with stops using MyDrive
When you are logged in to MyDrive using a web browser, you can create a route with stops and send
it to your navigation device. When your navigation device is logged in to your TomTom account,
your device syncs with MyDrive and receives the destination.
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Creating a route with stops
1. In a web browser, log in to your TomTom account.
2. On the map, select a destination.
Tip: You can search for a destination or you can move the map and select a destination on the
map. You can also select a destination from Recent Destinations in the Main Menu or your My
Places list.
3. On the map, select a stop in the same way as you selected your destination, then select Add
Stop.
The stop is added to your route.
Your route is selected and the pop-up menu shows Send Route to device.
4. Add more stops to your route if you want to.
5. In the pop-up menu, select Send Route to device.
The destination and the stops are sent to your TomTom account.
6. Log in to MyDrive on your Rider.
Your Rider syncs with your TomTom account and receives the new MyDrive destination and the
stops.
The message You have received a new route is shown. A route is automatically planned to the
MyDrive destination and the stops.
Tip: All MyDrive destinations are saved in Recent Destinations in the Main Menu and in My
Places.
Tip: You can save the route with stops in My Routes.
Reordering the stops on a route
1. In Plan a Route in the My Drive Main Menu, put your mouse cursor over a stop or the destina-
tion.
2. Move your cursor left until it changes into a hand symbol.
3. Click and drag each stop or the destination to the order you want to drive them.
Each time move a stop or destination, your route is recalculated with the stops in the changed
order.
The last stop on the list becomes your destination.
Showing a planned destination in MyDrive
When you plan a route on your Rider, the destination is synced with your TomTom account. You can
see the destination when you are logged in to MyDrive in a web browser or when using the MyDrive
app.
Clearing a MyDrive destination
1. Make sure you are logged in to MyDrive on your Rider.
2. Select Current Route in the Main Menu to open the Current Route Menu.
3. Select Clear Route to clear the currently planned route.
Your device returns to the map view. Your route has been cleared from your Rider and your
TomTom account.
Tip: All MyDrive destinations are saved in Recent Destinations in the Main Menu and also in in
My Places.
Deleting a MyDrive destination from My Places
1. In the Main Menu, select Recent Destinations.
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Tip: Alternatively, select My Places, followed by Recent Destinations.
2. Select Edit List.
3. Select the locations you want to delete.
4. Select Delete.
Set a phone contact as your destination using the MyDrive app
When you are logged in to the MyDrive app, you can select a contact in your phone's contacts list to
set as your destination. Your contact must have a full address which is in the correct order. The
destination is shown on the map and you can send it to your navigation device. When your
navigation device is logged in to your TomTom account, your device syncs with MyDrive and receives
the destination.
1. Using the MyDrive app, log in to your TomTom account.
2. In the MyDrive app menu, select Contacts.
3. Select the contact that you want as your destination.
The location of your contact is shown on the map.
4. Click on the location, then open the pop-up menu and select Send to device.
The destination is sent to your TomTom account.
5. Log in to MyDrive on your Rider.
Your Rider syncs with your TomTom account and receives the new MyDrive destination.
The message You have received a new destination is shown. A route is automatically planned
to the MyDrive destination.
Tip: All MyDrive destinations are saved in Recent Destinations in the Main Menu and in My
Places.
Finding and syncing locations using MyDrive
When you are logged in to TomTom MyDrive, you can find locations in MyDrive and sync them with
your Rider My Places locations.
1. In a web browser or using the MyDrive app, log in to your TomTom account.
2. On the map, select a destination.
Tip: You can search for a destination or you can move the map and select a destination. You
can also select a destination from your My Places list.
3. Click on the location, then open the pop-up menu and select Add to My Places.
The location is shown in the Favourites list in the MyDrive My Places menu.
4. Log in to MyDrive on your Rider.
Your Rider syncs with your TomTom account and receives the new Favourites location. The
location is stored in My Places.
Syncing My Places locations with MyDrive
When you are logged in to MyDrive on your Rider, the locations you have added to My Places are
automatically synced with your TomTom account. You can see your My Places locations and the POI
place lists when you are logged in to MyDrive in a web browser or when using the MyDrive app.
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Importing a community POI list
You can find collections of community POIs on the Internet and upload them to My Places using
MyDrive in a web browser. A POI collection might contain, for example, campsites or restaurants for
the area you are travelling in, and provides an easy way to select a location without the need to
search for the location each time.
Tip: Some TomTom Navigation devices have POI lists pre-installed.
Your Rider uses .OV2 files for POI collections.
Note: Your Rider needs at least 400 MB free space before it can import .OV2 and .GPX files. If you
see the message You need more space, make space available by deleting unwanted .OV2 or .GPX
files using MyDrive, or deleting device content, for example delete a map you don't use.
To upload an .OV2 file to your Rider, do the following:
1. In a web browser, log in to your TomTom account.
2. Select POI Files in the My Places menu.
3. Select Import POI File and browse to your .OV2 file.
Tip: The name of the places list in My Places will be the same as the name of the .OV2 file.
Edit the name of the file so that you can easily recognise it in My Places.
4. Make sure you are logged in to MyDrive on your Rider.
Your Rider syncs with your TomTom account and receives the new POI file.
Note: Some .OV2 files are large and can take a long time to upload. Make sure that you sync
your Rider before you start driving.
5. Select My Places in the Main Menu.
Your new POI list is shown in the Places list.
6. Select your new POI list.
Your new POI list opens showing all the POIs in the list. Select the map view to see the POIs on
the map.
Deleting a community POI list
You can only delete an uploaded POI list from your Rider using MyDrive in a web browser.
To delete a POI list, do the following:
1. In a web browser, log in to your TomTom account.
2. In the My Places menu, select POI Files .
3. Select the POI file you want to delete, then select Delete.
4. Make sure you are logged in to MyDrive on your Rider.
The POI list is removed from your My Places list.
Importing a track GPX file
GPX files (GPS exchange format)
GPX files contain a very detailed recording of a route, including any off-road locations. A GPX file
might contain, for example, a tourist route or a preferred fixed route. You can find collections of
.GPX files on the Internet and upload them to My Routes using MyDrive in a web browser. GPX files
become tracks after import.
Tracks have a beginning and an end but no stops, and there's a fixed map-dependent route between
these points. Your device follows this fixed route as closely as possible. You can edit tracks using
MyDrive.
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Using GPX files
You use MyDrive on your computer to import .GPX track files to your TomTom device. The tracks are
saved in the My Routes menu. Your device will navigate along the GPX track exactly and will not
offer to replan your route, even if a faster route is available.
Importing a track GPX file
Note: Your Rider needs at least 400 MB free space before it can import .OV2 and .GPX files. If you
see the message You need more space, make space available by deleting unwanted .OV2 or .GPX
files using MyDrive, or deleting device content, for example delete a map you don't use.
To import a .GPX file using MyDrive, do the following:
1. Connect your Rider to your computer using MyDrive Connect.
2. In MyDrive, select My Routes.
3. Select Import a GPX File and browse to your .GPX track file.
Tip: The name of the track file in My Routes will be the same as the name of the .GPX file.
Edit the name of the file so that you can easily recognise it in My Routes.
Your new track is shown in the My Routes list.
4. Select the route and then make sure that Sync this route as a track with my devices is
enabled.
5. Wait for the track file to upload to your Rider.
6. Open My Routes.
Your imported track is shown in your My Routes list.
Deleting a track GPX file
You can only delete an uploaded track GPX file when your Rider is connected to your computer
using MyDrive Connect.
To delete a POI list, do the following:
1. Connect your Rider to your computer using MyDrive Connect.
2. In MyDrive, select My Routes.
3. Select the track file you want to delete, then select Delete.
The track is removed from your My Routes list.
Saving and restoring your personal navigation information
When you are logged in to MyDrive on your Rider, your personal navigation information is
continuously and automatically saved to your TomTom account.
If you reset your Rider, or log in to MyDrive on a different device, your saved personal navigation
information is restored to your Rider or the different device.
The following personal navigation information is saved to your TomTom account:
MyDrive destinations.
All saved locations in My Places.
All imported POI place lists.
All imported tracks.
Tip: MyDrive also syncs your locations in My Places with your TomTom account. You can see your
My Places locations and the POI place lists you have imported in MyDrive on a web browser or on
the MyDrive app.
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Make sure that there is at least 400 MB of free space on your device before syncing your device with
MyDrive. If there is not enough space, your MyDrive information will not be synced. You can check
the amount of available space by going to About in the Help menu on your device.
Note: Syncing a lot of information to your device may take some time.
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Choosing which search to use
Quick search
The following two types of search are available:
Quick search
Start typing your destination, place or POI to immediately see a list of street names, places and
POIs that match.
Step by step search
Find your destination in easy steps. For an address, enter the city, then the street, then the
house number. For a POI, enter where you want to search, then the type of POI you want to
search for.
Both types of search give the same result, so choose the type of search that you find easiest to use.
You can change the type of search in System in the Settings menu.
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Using quick search
About search
QUICK SEARCH ONLY
You can use the search feature to find a wide range of places and then navigate to them. You can
search for the following:
A specific address, for example, type in 123 Oxford Street, London.
A partial address, for example, type in Oxford st Lon.
A type of place, for example, type in petrol station or restaurant.
A place by name, for example, type in Starbucks.
A postcode, for example, type in W1D 1LL for Oxford Street, London.
Tip: To search for a specific street in the United Kingdom or the Netherlands, type in a post-
code, then leave a space and then type in the house number. For example, 1017CT 35. For
other countries, postcodes are area-based and will give you a list of matching cities, towns and
streets in your search results.
A city to navigate to a city centre, for example, type in London.
A POI (Point of Interest) near your current location, for example, type in restaurant near me.
A mapcode, for example, type in WH6SL.TR10
Latitude and longitude coordinates, for example, type in:
N 51°30′31″ W 0°08′34″.
Entering search terms
QUICK SEARCH ONLY
Select Search in the Main Menu to start searching for addresses and POIs. The search screen opens
showing the keyboard and the following buttons:
1. Back button.
Select this button to go back to the previous screen.
2. Search input box.
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Enter your search term here. As you type, matching addresses and POIs are shown.
Whole map
Select this option to search the whole of your current map with no
limit to the search radius. Your current location is the centre of the
search. The results are ranked by exact match.
Near me
Select this option to search with your current GPS location as the
search centre. The results are ranked by distance.
In town or city
Select this option to use a town or city as the centre for your search.
You need to enter the town or city name using the keyboard. When
you have selected the town or city from the results list, you can
search for an address or POI in that city.
Along route
When a route has been planned, you can select this option to search
along your route for a specific type of location, for example, petrol
stations. When prompted, enter the type of location and then select it
in the right-hand column to carry out the search.
Near destination
When a route has been planned, you can select this option to use your
destination as the centre for your search.
Latitude Longitude
Select this option to enter a pair of latitude longitude coordinates.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if
they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë
and more.
Tip: To edit, select a word you have already typed to place the cursor. You can then insert or
delete characters.
3. Type of search button.
You can search the whole of the current map, or a specific area such as a town or city, or near
your destination. Select this button to change the type of search to any of the following:
4. View button.
Select this button to return to the map view or guidance view.
5. 123?! button.
Select this button to use numbers and symbols on your keyboard. Select the =\< button to
toggle between the numbers and more symbols. Select the ABC button to go back to the general
keyboard.
6. Keyboard layout button.
Select this button to change your keyboard layout to another language. You can choose up to
four layouts from the list. If you have more than one layout selected, selecting the keyboard
layout button opens a pop-up so you can quickly swap between your selected keyboard layouts.
Press and hold this button to go directly to the list of all the layouts.
7. List/map button.
Select this button to switch between showing the results in a list or showing the results on the
map.
8. Show/hide keyboard button.
Select this button to show or hide the keyboard.
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Tip: Select the Shift key once to make the next letter you type upper case. Double tap the Shift
key to use Caps-Lock where all the letters you type are upper case. Select the Shift key once to
quit Caps-Lock.
Tip: To cancel a search, select the map/guidance view button in the top right-hand corner of the
screen.
Working with search results
QUICK SEARCH ONLY
Your search results are shown in two columns.
Address and city matches are shown in the left-hand column, and POIs, types of POIs and Places are
shown in the right-hand column. Recent destinations and saved places are also shown in your search
results.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
When you select an address from the list of search results, you can choose to show it on the map,
add a crossroad or plan a route to that chosen location. To get an exact address you can add the
house number.
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If you show the result on the map, you can use the pop-up menu to add the location to My Places. If
a route is already planned, you can add the location to your current route.
Note: The best search results are shown on the map. When you zoom in, the lower ranked search
results are gradually shown.
About postcodes
When searching using a postcode, your results depend on the type of postcode used in the country
that you are searching in.
The following types of postcodes are used:
Postcodes that navigate you to a street or part of a street.
Postcodes that navigate you to an area comprising, for example, a single town, several villages
in a rural area or a district in a large city.
Postcodes for streets
Countries such as the Netherlands and the United Kingdom use this type of postcode. When you
search using this type of postcode, enter the postcode, then leave a space and then optionally enter
the house number. For example, "1017CT 35". Your device then plans a route to a specific house or
building on a specific street.
Postcodes for areas
Countries such as Germany, France and Belgium use this type of postcode. If you search using a
postcode for an area, your results include all the streets in a city district, the whole town, or the
villages within that postcode.
When using quick search, you may get results from multiple countries if you enter a postcode for an
area.
Note: If you search using a postcode for an area, you will not get a specific address in your
results.
This type of postcode is still very useful in reducing the number of search results. For example, a
search for Neustadt in Germany returns a long list of possible results. Adding a space followed by
the postcode for an area narrows the results down to the Neustadt that you are looking for.
As another example, if you want to search in a city, enter a postcode for an area and select the city
centre you are searching for from the results.
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About mapcodes
Legal and financial services
Court house
Cash dispenser
Legal - Solicitors
Financial institution
Legal - other services
Food services
Convenience store
Fast food restaurant
Restaurant
Chinese restaurant
Accommodation
Hotel or motel
Luxury hotel
Camping ground
Economy chain hotel
Emergency services
Hospital or polyclinic
Dentist
QUICK SEARCH ONLY
In countries where roads and houses have no names or addresses, you can use a mapcode instead. A
mapcode represents a location.
Every location on Earth, including those in the sea like islands and oil rigs, can be represented by a
mapcode. Mapcodes are short, and easy to recognise, remember and communicate. They are
precise to a few metres, which is good enough for every-day use.
Go to mapcode.com for instructions on how to find the mapcode for a location.
Mapcodes are more precise and more flexible than the address on a business card. You can choose a
location that you want to associate with your address, for example, the main entrance or the
entrance to a car park.
List of POI type icons
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Police station
Veterinarian
Doctor
Fire station
Car-related services
Outside parking
Petrol station
Parking garage
Car wash
Car dealer
Vehicle inspection centre
Rental car facility
Electrical car charging
point(s)
Rental car parking
Car repair facility
Other services
Embassy
Pet services
Government office
Telecommunication
Company
Community service
Post office
Pharmacy
Shopping centre
Beauty services
Tourist information office
Shop
Education
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College or university
School
Library
Convention centre
Leisure
Casino
Winery
Theatre
Tourist attraction
Cinema
Zoo
Concert hall
Amusement park
Museum
Exhibition centre
Opera
Cultural centre
Nightlife
Leisure centre
Children's Farm
Sport
Playing field
Swimming pool
Mountain peak
Water sports
Beach
Tennis court
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Park or recreation area
Ice skating rink
Yacht basin or marina
Sports centre
Stadium
Golf course
Religion
Church
Place of worship
Travel
Railway station
Mountain pass
Airport
Scenic or panoramic view
Ferry terminal
Postcode
Note: Not used in all
countries.
Border crossing
Residential area
Bus station
City centre
Toll gate
Electrical car charging
stations
Rest area
Truck stop
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Planning a route using quick search
Using destination prediction
What is destination prediction?
Your Rider can learn your daily driving habits to saved favourite Places and it can also suggest
destinations when you start the device from sleep mode, for example, when driving to Work in the
morning.
Getting ready for destination prediction
Before you get your first suggested destination, your device needs some time to learn about your
habits. The more regularly you drive with your Rider, the faster you will get suggestions and the
more accurate the suggested destinations will be.
To receive predicted destinations, you need to do the following:
Destination prediction is switched ON by default but if it has been switched off, go to Settings >
System > Your information and privacy, switch on Keep journey history on this device for
optional features.
Make sure no route is planned.
If your device has voice control, switch voice control ON. Make sure that your volume is not
muted and is set higher than 20%.
Do some driving for a few days, planning routes to your favourite My Places destinations.
Using destination prediction
Important: If your device has voice control, you can say "Yes" or "No" or select the Yes or No button.
If your device prompts "Going to X?", where X is a destination, you have 12 seconds to respond yes or
no.
Tip: If you don't respond yes or no, your Rider assumes a yes.
To respond yes, say "Yes" or select Yes. Your device plans a route to your destination.
To respond no, say "No", select No or tap the screen to return to the map.
Switching destination prediction on or off
You can turn destination prediction on or off at any time. See Route planning and Voice Control (if
your device has voice control) for information on how to switch this feature on or off.
Planning a route to an address
QUICK SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route to an address using search, do the following:
1. Select the Main Menu button to open the Main Menu.
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2. Select Search.
The search screen opens with the keyboard showing.
3. Use the keyboard to enter the name of the place you want to plan a route to.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if
they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë
and more.
You can search for an address, town, city, postcode or mapcode.
Tip: To search for a specific street in the United Kingdom or the Netherlands, type in a post-
code, then leave a space and then type in the house number. For example, 1017CT 35. For
other countries, postcodes are area-based and will give you a list of matching cities, towns and
streets in your search results.
Note: When searching, the whole map is searched. If you want to change how the search is
done, select the button to the right of the search box. You can then change where the search
is done, for example, to being along the route or in a city.
4. As you type the address, suggestions based on what you have entered are shown in columns. You
can continue typing or select a suggestion.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
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5. Select an address suggestion.
6. Enter the house number if you have one and haven't entered it already.
If you don't have a house number, select Add Cross Road or Show on Map.
Tip: If you enter a house number that is not found, then the number appears red. The nearest
house number that is found is shown in the Drive button. You can enter a new house number,
or you can select Drive/Ride to drive to the nearest house number.
7. Select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
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Planning a route to a city centre
QUICK SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route to a city centre using search, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
3. Use the keyboard to enter the name of the city or town you want to plan a route to.
You can search for a town, city, or postcode.
Tip: To search for a specific city you can use the city's postcode or the country. For example,
searching for Essen will return many results. If you search for Essen 2910 or Essen Belgium then
that city will be at the top of the results. You can then search in the city.
Tip: When searching, the whole map is searched. If you want to change how the search is
done, select the search type button then select a search option.
4. As you type, suggestions based on what you have entered are shown in columns. You can
continue typing or select a suggestion.
Tip: To see more results, hide the keyboard or scroll down the results list.
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Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
5. Select the city in the left-hand column.
The city name is shown in the right side of the search input box, and the city centre POI is
shown below in the right-hand column.
6. Select the city centre POI.
The city centre location is shown on the map.
7. Select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
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Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route to a POI
QUICK SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route to a POI type or a specific POI (Point of Interest) using search, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
3. Use the keyboard to enter the name of the place you want to plan a route to.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if
they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë
and more.
You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction.
Alternatively, you can search for a specific POI, for example "Rosie's Pizzeria".
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Note: When searching, the whole map is searched. If you want to change how the search is
done, select the search type button and then select a search option.
4. As you type, suggestions based on what you have entered are shown in columns. You can
continue typing or select a suggestion.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
5. Select a POI type or an individual POI. If you selected a POI type, select a POI.
The location is shown on the map.
6. To see more information about the POI, select the POI on the map and then select the pop-up
menu button. Select More Information on the pop-up menu.
You see more information about the POI such as the phone number, full address and email.
7. To plan a route to this destination, select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
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Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route to a POI using online search
QUICK SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
Note: Searching online is only available on connected devices. To search online on your Rider,
you must be connected to TomTom services.
If you did a POI search but could not find the POI you were looking for, you can search TomTom
Places online. To find POIs by searching online, do the following:
1. Search for a POI using Search in the Main Menu.
The search results are shown in two columns.
2. Select Search Places Online.
3. Use the keyboard to enter the name of the POI you want to find, then press the Search button
on the keyboard.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if
they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë
and more.
You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction.
Alternatively, you can search for a specific POI, for example "Rosie's Pizzeria".
Note: When searching, you can search near your current location, in a town or city, or near
your destination. If you want to change how the search is done, select the button to the right
of the search box.
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The search results are shown in a column.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
4. Select an individual POI from the list.
The location is shown on the map.
5. To see more information about the POI, select the POI on the map and then select the pop-up
menu button. Select More Information on the pop-up menu.
You see more information about the POI such as the phone number, full address and email.
6. To plan a route to this destination, select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a add a stop to a route that you have already planned.
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Tip: You can save a route using My Routes.
Planning a route using the map
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route using the map, do the following:
1. Move the map and zoom in until you can see the destination that you want to navigate to.
Tip: You can also select a map symbol to open the pop-up menu, then select the Drive/Ride
button to plan a route to that location.
2. When you have found your destination on the map, select it by pressing and holding the screen
for about one second.
A pop-up menu shows the nearest address.
3. To plan a route to this destination, select Drive/Ride depending on which device you are using.
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A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: You can use the location you selected in other ways, such as adding it to My Places, by
selecting the pop-up menu button.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route using My Places
To navigate to one of My Places from your current location, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select My Places.
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A list of all your Places opens.
3. Select the Place you want to navigate to, for example Home.
Your chosen Place is shown on the map with a pop-up menu.
4. To plan a route to this destination, select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
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Planning a route using coordinates
QUICK SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route using a pair of coordinates, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
3. Select the type of search button to the right of the search box.
4. Select Latitude Longitude.
Tip: The example coordinates shown on the screen are your current latitude and longitude.
5. Type in your pair of coordinates. You can enter any of these coordinate types:
Decimal values, for example:
N 51.51000 W 0.13454
51.51000 -0.13454
Tip: For decimal values you don't have to use a letter to indicate the latitude and longitude. For locations west of the 0 meridian and locations south of the equator, use a minus
sign (-) before the coordinate.
Degrees, minutes and seconds, for example:
N 51°30′31″ W 0°08′34″
GPS standard coordinates, for example:
N 51 30.525 W 0 08.569
Note: The bar below the coordinates goes red if you enter coordinates that are not recognised
by your Rider.
6. As you type in the coordinates, suggestions are shown based on what you have entered. You can
continue typing or select a suggestion.
Towns and roads are shown on the left, POIs are shown on the right.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
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7. Select a suggestion for your destination.
The location is shown on the map.
8. To plan a route to this destination, select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route using a mapcode
QUICK SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route using a mapcode, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
3. Type in your mapcode. You can enter any of these mapcode types:
International, for example, WH6SL.TR10.
Country-specific, for example, GBR 8MH.51.
Alternative country-specific, for example, GBR 28.Y6VH or GBR LDGZ.VXR.
Tip: All the mapcodes in this example are for the same location - Edinburgh Castle in the UK.
See About mapcodes for information on how to get a mapcode for a location.
4. When the full map code has been entered, the location is shown in the Addresses column.
Towns and roads are shown on the left, POIs are shown on the right.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
5. Select a suggestion for your destination.
6. To plan a route to this destination, select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
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Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route in advance
You can plan a route in advance before you drive it. You can save the route as part of your My
Routes list.
To plan a route in advance, do the following:
1. Search for the location you want to use as a starting point.
2. Select Show on Map.
3. Select the pop-up menu button.
A pop-up menu shows a list of options.
4. Select Use as Starting Point.
5. Search for the location you want to use as your destination.
6. Select Show on Map.
7. Select Drive/Ride in the pop-up menu.
Your route is planned using your chosen starting point and destination. The estimated journey
time is shown at the top of the route bar.
Tip: Stops, POIs and Places can all be selected as starting points using their pop-up menus.
Tip: You can save the route in My Routes.
8. To drive to the starting point, select Drive/Ride at the top of the screen.
The starting point of the route is converted to your first stop and then the route is planned.
Guidance to your destination begins from your current location. As soon as you start driving, the
guidance view is shown automatically.
Changing the starting point to be your current location
1. Select the starting point of the route in the map view.
2. Select the pop-up menu button.
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A pop-up menu shows a list of options.
3. Select Remove Starting Point.
Your route is replanned with your current location as the starting point. The original starting
point is removed from your route.
Changing the starting point into a stop
1. Select the starting point on the route in the map view.
2. Select the pop-up menu button.
A pop-up menu shows a list of options.
3. Select Change to a Stop.
Your route is replanned with the starting point changed into a stop.
Finding a car park
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To find a car park, do the following:
1. Select the Main Menu button to open the Main Menu.
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2. Select Parking.
The map opens showing the locations of car parks.
If a route is planned, the map shows car parks near your destination. If a route isn't planned,
the map shows car parks near your current location.
You can change the screen to show a list of car parks by pressing this button:
You can select a car park from the list to locate it on the map.
Tip: You can scroll down the list of results using the scroll bar on the right side of the screen.
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If you want to change how the search is done, select the button to the right of the search box.
You can then change where the search is carried out, for example, to search near you or the
whole map.
3. Select a car park from the map or the list.
A pop-up menu opens on the map showing the name of the car park.
4. Select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: You can add a car park as a stop on your route by using the pop-up menu.
Finding a petrol station
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To find a petrol station, do the following:
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1. Select the Main Menu button to open the Main Menu.
2. Select Petrol Station.
The map opens showing the locations of petrol stations.
If a route is planned, the map shows petrol stations along your route. If a route isn't planned,
the map shows petrol stations near your current location.
You can change the screen to show a list of petrol stations by pressing this button:
You can select a petrol station from the list to locate it on the map.
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Tip: You can scroll down the list of results using the scroll bar on the right side of the screen.
If you want to change how the search is done, select the button to the right of the search box.
You can then change where the search is carried out, for example, to search near you or the
whole map.
3. Select a petrol station from the map or the list.
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A pop-up menu opens on the map showing the name of the petrol station.
4. Select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: You can add a petrol station as a stop on your route by using the pop-up menu. A petrol
station that is a stop on your route has a blue icon.
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Choosing which search to use
Step by step search
The following two types of search are available:
Quick search
Start typing your destination, place or POI to immediately see a list of street names, places and
POIs that match.
Step by step search
Find your destination in easy steps. For an address, enter the city, then the street, then the
house number. For a POI, enter where you want to search, then the type of POI you want to
search for.
Both types of search give the same result, so choose the type of search that you find easiest to use.
You can change the type of search in System in the Settings menu.
Using step by step search
About search
STEP BY STEP SEARCH ONLY
You use the Drive To menu to find addresses and Points of Interest (POI) and then navigate to them.
You must first choose the country or state you want to search in, then enter the address or the POI
type or name.
In Address, you can search for the following:
A specific address in a town or city.
A postcode, for example, type in W1D 1LL for Oxford Street, London.
A city to navigate to a city centre, for example, type in London.
In Points of Interest, you can search for the following:
A POI (Point of Interest), for example type in museum.
In Latitude Longitude, you can search for the following:
Latitude and longitude coordinates, for example, type in:
N 51°30′31″ W 0°08′34″.
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Entering search terms
STEP BY STEP SEARCH ONLY
Select Drive To in the Main Menu, then select Address or Point of Interest. The search screen
shows the keyboard and the following buttons:
1. Back button
Select this button to go back to the previous screen.
2. Search input box
Enter your search term here. As you type, matching addresses or POIs are shown.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if
they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë
and more.
Tip: To edit, select a word you have already typed to place the cursor. You can then insert or
delete characters.
3. Country or state selector
Select the country or state you want to search.
4. View button
Select this button to return to the map view or guidance view.
5. 123?! button
Select this button to use numbers and symbols on your keyboard. Select the =\< button to
toggle between the numbers and more symbols. Select the ABC button to go back to the general
keyboard.
6. Keyboard layout button
Select this button to change your keyboard layout to another language. You can choose up to
four layouts from the list. If you have more than one layout selected, selecting the keyboard
layout button opens a pop-up so you can quickly swap between your selected keyboard layouts.
Press and hold this button to go directly to the list of all the layouts.
7. Done button
Select this button to hide the keyboard.
8. Show/hide keyboard button
Select this button to show or hide the keyboard.
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