Toledo UC-CWM User Manual

Counter Scales

UC Scales

Boost Sales
Empower Staff

Improve Shopper Experience

Manage Fresh Operations

Sell More Fresh

Improve Operational Efciency

UC Counter Scales

Sell Smarter with UC Scales

Build Store Brand and Increase Customer Loyalty



Boost sales through effective in-store marketing



Create expert staff by providing in-depth product information



Improve shopper experience and boost customer loyalty



Manage fresh operations right at the scale

UC-CWM

Entry-level workhorse

The easy to operate and
manage UC-CWM is our best­in-class and most economi­cal choice for retailers who

want ultimate ease-of-use. It

supports on-scale couponing,
custom presets, advanced
label formats, and a host of

standard tools.

UC-CWQ

Performance in Color

With its faster processor,

the UC-CWQ is designed to
meet the demands of third-

party application integration,
including on-scale fresh item

management. It offers all of
the strengths of the UC-CWM

along with a ¼ VGA color
customer display to reinforce
your store brand and logo
with every sale.

UC-CWT

Ultimate Marketing Tool

Ideal for retailers wanting to
grow sales and maximize
the return on their invest-

ment. The UC-CWT facilitates
personal associate and
customer interaction, right at
the scale, through dynamic
product marketing. The
12-inch VGA color customer
display makes every trans­action a superior shopping
experience.

2

UC-CWT

Super-serve customers and
empower associates with the
UC service counter scales

and our powerful suite of

on-scales marketing and
productivity tools.

Proven Return On

Investment

A national retailer replaced their entire
installed base of scales because of the
UC series’ benets.

3

UC Counter Scales

Promote Your Brand

Sell More Fresh and Center Store



Boost incremental sales



Reinforce store brand identity



Build shopper loyalty

On-Scale Couponing

Build store loyalty and boost
sales with on-scale coupon-

ing. Coupons print right along

with the product label. When
customers receive coupons
before they check out, retail-

ers see an average sales
lift of 39% on promoted

On-scale coupons

products. Coupons gener­ate cross-sales, reward loyal
customers, and can promote
high margin products. UC
scales are compatible with
turn-key coupon programs.

Custom branded labels

Why settle for boring labels
when you can reinforce your
brand thousands of times

Professionally-designed
custom labels

each day? Our UC scales are
capable of impressive visual
branding to help drive sales.

With extensive support for

custom logos, pre-printed
designs and complex layout
requirements, UC scale labels
reinforce store brands and
help build shopper loyalty.

4

Hagen Days

All natural ingredients

Hagen Days, LLC

Retailer: We will reimburse you the face value of this coupon
plus $0.15 handling provided it is redeemed by a consumer a
the time of purchase on the brand specied. Coupons not
properly redeemed will be voided and held. Alteration or
reproduction of this coupon is expressly prohibited. (ANY
OTHER USE CONSTITUTES FRAUD). Mail to: ABC Co., 122 Main
Street, Anytown, USA 000000. Cash value $0.001. Void where
taxed or restricted. LIMIT ONE COUPON PER ITEM PURCHASED.

Manufacturer Coupon Expires 5-22-09

50¢

OFF

Big One

Bag

Lou’s Potato Chips

Lou’s, Inc.

Retailer: We will reimburse you the face value of this coupon
plus $0.15 handling provided it is redeemed by a consumer a
the time of purchase on the brand specied. Coupons not
properly redeemed will be voided and held. Alteration or
reproduction of this coupon is expressly prohibited. (ANY
OTHER USE CONSTITUTES FRAUD). Mail to: ABC Co., 122 Main
Street, Anytown, USA 000000. Cash value $0.001. Void where
taxed or restricted. LIMIT ONE COUPON PER ITEM PURCHASED.

Porterhouse Steak

Sell by: 9/11/08
Unit Price: $16.99/lb
Net Weight: 1.25 lb

Total Price: $ 21.23

CHOICE

S

UC-CWQ

Build Brand Awareness Custom labels

In-store coupons

On-screen color logos

Promote store brands

All UC service counter scales
support on-scale couponing
and custom-branded labels
to boost sales and build
customer loyalty.

5

UC Counter Scales

A Superior Shopping Experience

Empower Associates and Boost Sales



Turn store associates into food experts



Bring staff and customer interaction to a whole new level



Enhance the shopping experience

6

Meal Planner

Using Meal Planner, asso­ciates interact as product
experts with every customer,
providing printed recipes,

serve-with suggestions and

cooking tips.

Each item is linked to a
series of professionally tested
recipes, thousands in all,
each with a high-resolution
on-screen photograph. Print­able recipes contain prepara­tion instructions, ingredient
shopping lists, and serve

with suggestions.

SalesPro - operator side

Give sales associates the
information they need to make

suggestive selling and give

expert advice. Operators can
access colorful, professionally
designed and printable infor­mation including preparation
instructions, “Good With” tips
and product information.

SalesPro boosts staff ef­ciency and lowers training
costs by putting professional
selling information at associ­ates’ ngertips.

SalesPro - customer side

SalesPro and our large

12-inch customer display are

designed to present revelant

marketing videos, animations,
images and text at the exact
moment it is most effective.
Each item selected by the
operator offers cross-promo­tions of related center-store

items or other store promo-

tions to customers.

Meal Planner and SalesPro
deliver outstanding return on

investment through incremen­tal sales boost.

Promote Customer

Interaction

Meal Planner recipe

Recipes

Product information

“Good with” suggestions

Preparation instructions

UC-hTT

Convenient and Capable

Designed with low coun­ters in mind, the UC-hTT
features two large, full-color
touchscreens designed to
catch and keep a customer’s
attention! With the ability
to showcase current offers,
video (including sound),
coupons, meal pairings and
recipes, the UC-hTT makes a
brilliant addition to any fresh
counter environment.

7

Operate More Efficiently

Integrate and Streamline

UC Counter Scales

Application integration

With the UC Family, integra­tion options become endless.
Through our Scale Integration
Framework or ScIF, METTLER
TOLEDO UC scales support

tight integration with third-

party applications, including
industry leading enterprise

solutions and home-grown

software. The ScIF enables

retailers to put the power

where it is needed most by
leveraging the UC’s PC-based

open platform.

ScIF facilitates on-scale inte­gration with both customer­facing and operator-facing
value-added applications,

designed to run in real-time

alongside our industry­leading scale application. On
the customer side, integra­tions include Meal Planner,
couponing, digital advertis­ing and more. For operators,
real-time integrations via ScIF
include fresh item manage­ment (see examples below),
employee training, time-card
management, equipment
maintenance and more.

IT’s favorite scale

IT departments like the UC
Scales because they seam­lessly integrate into existing IT
infrastructures and are easily

managed as PCs. Based on

Windows XP-Embedded or
Linux, UC scales leverage
industry-standard manage-

ment tools.

Reduce the number of on-site
service calls while dramati­cally lowering IT costs by
automatically administering
chain-wide updates.

8

Integrated fresh management reports via ScIF

Easy to operate and mange

with a powerful suite on

on-scale tools, support for
couponing, and ScIF for third­party application integration.

UC-CWM

Ease of Use Large operator touchscreen

Intuitive interface

Easy-to-operate printer module

Customizable presets

On-scale training

9

Professional Services

A Total Solutions Approach



With the UC Family, integration options become endless



Put the power where it is needed most

UC Counter Scales

The sky is the limit when integrating your
applications into UC Scales. Our profes­sional services team can help integrate
a wide variety of helpful tools right at the
scale.

Whether it’s boosting sales or reducing
shrink, we’re ready to help you meet your
revenue, workow and performance goals.
Our track record in developing real-world
product extensions includes:

• Seamless integration with fresh item man-

agement tools including production reports
and product alerts.

• Development of custom merchandising,

including on-scale couponing, meal plan-

ning, plan-o-grams, extended product info,
preparation instructions, and digital advertis-

ing.

• Enhancements to the base scale applications
including desktop alerts, custom COOL, or
additional NutriFacts and Databar functions.

• Custom tools to streamline rollouts,
upgrades, and outgoing management.

• Network architecture, hardware installation
and scale setup including preset manage­ment, PLU database admin and label for­mats/graphics.

• Productivity improvements including time
and attendance schedules, employee policy
and training portals, cake decorating, deli
ordering, and equipment maintenance
instructions.

Value-added

Software

Applications

Inovative

Product

Tiers

Integrated

Partner

Solutions

10

Remote

Diagnostics/

Support Tools

Application

Know-how

Professional

Services

Technical Specications UC-CWT UC-CWQ UC-CWM UC- hTT UC-GT

CPU Processor

Operator Display/Key­board

Customer Display 12” LCD Color SVGA 1/4 Color VGA 1/4 Monochrom VGA 12” LCD Color SVGA 1/4 Color VGA

Wireless Optional Optional Optional Optional Optional

RAM Memory 1GB 1GB 512MB/1GB 1GB 1GB

USB v.2.0 Connectivity Yes Yes Yes Yes Yes

Printer

Scale Capacity

Application/Capability

Service Counter Yes Yes Yes Yes Yes

Color Customer Display Yes Yes No Yes Yes

Fresh Item Management Yes Yes No Yes Yes

Unlimited Grapical Presets Yes Yes Yes Yes Yes

Meal Planner Yes Yes (operator-side only) Yes (operator-side only)

SalesPro

• Promotional Videos

• USB audio

Self Service Yes Yes Yes Yes Yes

Couponing Yes Yes Yes Yes Yes

Remote Management Yes Yes Yes Yes Yes

Third Party Application

Integration

Language English/Spanish/French English/Spanish/French English/Spanish/French English/Spanish/French English/Spanish/French

Pentium® 800/1400

MHz

10.4” LCD Color Touch-

screen SVGA

2.64”/67mm wide high-

speed

30 x 0.01 lb,

15 x 0.005 kg,

6/15 x 0.002/0.005

kg multi interval,

15/30 x 0.005/0.001

lb multi interval

Yes Yes (operator-side only) Yes (operator-side only) Yes Yes (operator-side only)

Yes Yes Yes Yes Yes

Pentium® 800/1400 GLX500 Pentium® 800mHz

10.4” LCD Color Touch-

screen SVGA

2.64”/67mm wide high-

speed

30 x 0.01 lb,

15 x 0.005 kg,

6/15 x 0.002/0.005

kg multi interval,

15/30 x 0.005/0.001

lb multi interval

10.4” LCD Color Touch-

screen SVGA

2.64”/67mm wide high-

speed

30 x 0.01 lb,

15 x 0.005 kg,

6/15 x 0.002/0.005

kg multi interval,

15/30 x 0.005/0.001

lb multi interval

12” LCD Color Touch-

screen SVGA

2”/50mm wide high-

speed

30 x 0.01 lb,

15 x 0.005 kg,

6/15 x 0.002/0.005

kg multi interval,

15/30 x 0.005/0.001

lb multi interval

Yes (operator-side

only)

GLX500 or Pentium®

800mHz

10.4” LCD Color Touch-

screen SVGA

2”/50mm wide high-

speed

30 x 0.01 lb,

15 x 0.005 kg,

6/15 x 0.002/0.005

kg multi interval,

15/30 x 0.005/0.001

lb multi interval

Yes (operator-side only)

Easy to access printer

Adjustable operator display

Optional WiFi networking

11

UC-GT

Self-Service

Mettler Toledo has two self service
options in the UC Family. The UC-CW
provides a compact, low prole scale with
a 10.4” user touchscreen located at the
height of the scale platter. As an alterna­tive, the UC-GT has an upper 12” opera­tor touchscreen with the printer located
on the tower, for easy access by the
consumer when the scale is mounted on

lower height stands.

Mettler-Toledo

USA

1900 Polaris Parkway
Columbus, Ohio 43240
TEL. [phone]
[phone]
FAX [phone]

Specications subject to

change without notice.

©2011 Mettler-Toledo Inc.

METTLER TOLEDO® and SmartTouch® are

registered trademarks of Mettler-Toledo Inc.

Printed in USA

RT1182.2E

www.mt.com

14001

Visit for more information

Quality certication. Development, production,
and auditing in accordance with ISO9001.
Environmental management system in ac­cordance with ISO14001.

Tailored Services. Our extensive service
network is among the best in the world and
ensures maximum availability and service life
of your product.

Conformité Européene

This label is your guarantee that our products
conform to the latest guidelines.