TMC ET4000 User Manual

Please read before using telephone.

User’s Guide

Getting Started

Congratulations! You’ve purchased a TMC EPIC System Intercom

Speakerphone that meets the highest standards for quality and convenience in the Small Office/Home Office environment. To get the most from your system, please take time to read this guide thoroughly.

i

IMPORTANT SAFETY INSTRUCTIONS

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

1.

2.

3.

4.

SAVE THESE INSTRUCTIONS

Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.

Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

Do not use the telephone to report a gas leak in the vicinity of the leak.

Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.

ii

The TMC EPIC System Intercom Speakerphone is designed for easy installation in your home or office. However, it is important that you follow these few simple guidelines:

- Take a few minutes to read this manual so that you thoroughly understand the instructions to be followed for proper installation of your EPIC System phones.

- This User’s Guide provides easy to understand directions for operation of your system. Please retain these instructions for future reference when adding stations or making changes to your system.

Packing List

Remove the unit from the package and check this list to be certain all parts are included:

To order any packing list items, call toll-free 1-800-TMC-1638.

Telephone Base Unit

Telephone Line Cords (2 long and 1 short)

Wall Mount Bracket/Desk Pedestal

Handset Coiled Handset Cord This User’s Guide

User’s Guide

Getting Started

Before you begin . . .

AC Adapter

Two Desk Pedestal Feet

Optional Accessories

To order an accessory or get the name of the TMC Dealer nearest you, call toll-free

1-800-TMC-1638.

iii

The External Feature Module is an exciting addition to the EPIC System. It offers ONE of the following features, which you decide by setting switches on the module itself. If you ever need more than one feature, you can add additional Feature Modules to your system.

External Feature Module (Model number 800-EFM)

Each External Feature Module offers ONE of the following features:

Music On Hold Adapter

Enables you to hook-up your radio or a continuous loop recorded message to the system to provide professional music or a recorded message to callers on hold.

External Paging Adapter

Allows the connection of an external amplifier and speaker to the system, for paging from any EPIC telephone. Perfect for warehouses, outdoors, or for making announcements throughout an entire office.

Door Intercom/Door Opener Adapter

Enables you to connect a door intercom speaker to the system. Also enables you to connect a magnetic door strike, which can be opened from any station. Perfect for warehouses, front doors or unattended entrances.

Other Optional Accessories:

25-foot handset cord headset25-foot line cord

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i

Location of Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii

Installing Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9

Step 1: Identify Your Existing Wiring System . . . . . . . . . . . . . . . . .1

Step 2: Plan Your Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Step 3: Install Desk/Table Top Phones . . . . . . . . . . . . . . . . . . . . . .4

Step 4: Install Wall Mounted Phones . . . . . . . . . . . . . . . . . . . . . . .6

Assigning Station Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Verifying Proper Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Setting Up Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-19

Setting Up Your System at a Glance . . . . . . . . . . . . . . . . . . . . . . .10

Setting Automatic Line Selection . . . . . . . . . . . . . . . . . . . . . . . . . .12

Setting Distinctive Ringing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Setting Up Toll Restriction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Setting System Call Privacy On/Off . . . . . . . . . . . . . . . . . . . . . . . .18

Setting Up Private, Auxiliary and Unconnected Lines . . . . . . . . . . .19

Operating Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20-43

Using the Desk Pedestal/Wall Mount Bracket . . . . . . . . . . . . . . . . .20

Indicator Light Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Setting Ringers On/Delayed/Off . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Adjusting Volume Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Making a Tone/Pulse Selection . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Making and Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Using Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Using Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Using Another Line During a Conversation . . . . . . . . . . . . . . . . . . .28

iv

In order for you to properly connect your EPIC System to an existing wiring system, it is important that you understand its configuration. The following are the most common multiple line situations. They consist of either one or both types of standard telephone jacks: The RJ11 Single Line Jack and the RJ14 Double Line Jack. Your system should match one of them.

Line 1-2

ix

Installing Your System

2 incoming lines with 2 wall jacks

3 incoming lines with 2 wall jacks

3 incoming lines with 3 wall jacks

4 incoming lines with 2 wall jacks

2 incoming lines with 1 wall jack

Line 1 Line 2

Line 3

Line 2 Line 3

Line 3-4

Line 1-2

Line 1

Line 1-2

Step 1: Identify Your Existing Wiring System (Continued)

Label the jacks at each location.

Identify and label the jacks at each location to avoid the possibility of improperly connecting any of the lines to the telephones. To do so, write the line number(s) directly on each jack plate with a felt-tip pen.

If you have difficulty in identifying wall jacks.

Call the vendor who installed the inside wiring and ask for assistance in identifying your existing wiring system and jacks.

If you are installing new wiring and jacks.

If any new telephone wiring and modular jacks need to be installed, and four lines are to be used, install two-line RJ14 jacks at each telephone location. Each RJ14 jack accommodates two telephone lines.

Installing Your System

4 incoming lines with 3 wall jacks

4 incoming lines with 4 wall jacks

Line 1-2

Line 1 Line 2 Line 3

Line 4

Line 3 Line 4

For example:

1

Installing Your System

Step 2: Plan Your Installation

Up to 16 Epic System telephones may be connected to form your office/home configuration. Each phone must be assigned a different station number, from 11 to 26.

IMPORTANT: Each Epic System telephone must be connected to the same Line 1 telephone number for proper operation. The remaining lines may or not be connected to each station as you desire.

Standard Installation:

Your Epic telephones come factory-set for a standard “Shared” installation, which is also called “square” in telephone terminology. This means that Line 1 is to be connected to the same Line 1 telephone number at all the stations, Line 2 is to be connected to the same Line 2 telephone number at all the stations, and so on for Lines 3 and 4.

This is the desired setup for most installations, and if this is how you will be connecting your Epic System, you do not need to change any of the line connection settings in the telephones. You need only connect the phones to the telephone lines, and then follow the instructions on page 9 to be sure that you have connected the telephone numbers in the same order to each station.

Installations with Private Lines, Auxiliary Lines, and Unconnected Lines:

You may wish to connect private lines to Lines 2, 3 or 4 at some or all of your telephones. A private line is a telephone number that is connected to only one of the Epic telephones, and is not shared with any other station. You may also wish to connect auxiliary lines to Lines 2, 3 or 4 at some of your telephones. An auxiliary line is a telephone number that is shared by two or more stations, but which is a different telephone number than the corresponding line at the other stations. These sort of installation requirements are common in Centrex environments, or in companies where clusters of telephones share common lines. In addition you may wish to leave some lines unconnected at some stations.

If your installation has any of these requirements, carefully fill out the worksheet on the following page and use it as a guide as you connect the telephone lines to your Epic telephones, then follow the instructions on page 19 to properly set each line at each station.

Shared Private L2Aux1 Unconnected

Shared Private L3Aux1 Unconnected

Shared Private L4Aux1 L4Aux2 Unconnected

Stn. 11

Stn. 12

Stn. 13

Stn. 14

Stn. 15

Stn. 16

Stn. 17

Stn. 18

Stn. 19

Stn. 20

Stn. 21

Stn. 22

Stn. 23

Stn. 24

Stn. 25

Stn. 26

Station

Number

User’s Name or Telephone

Location

Mark each line at each station as either Shared, Private, Aux, or Unconnected. Refer to page 19 if you are not sure of the meaning of these terms. Note that Line 1 must be “Shared” at all the stations, meaning that Line 1 must be connected to the same telephone number at all the stations. IMPORTANT: If you have circled anything other than “Shared” on this worksheet, then after installing your phones according to this worksheet you must follow the instructions on page 19 to set each phone as you have marked on this worksheet.

Line 2

Tel #___________

Line 1

Tel #____

Line 3

Tel #___________

Line 4

Tel #___________

Installation Worksheet

Shared

Step 3: Install Desk/Table Top Phones

Installing Your System

1 Connect First Line Cord

Connect one end of a long telephone line cord to the jack on the bottom of the telephone labeled L1/L2. Connect the other end to the jack(s) labeled Lines 1 & 2 either:

directly to the wall jack if it is a two-line RJ14 jack

OR

to a two-line coupler (not provided) if you have two single-line RJ11 jacks for lines 1 and 2. Then connect the two cords of the coupler to the corresponding wall jacks. Two-line couplers are available many places, for example Radio Shack (part #279-401).

2 Connect Second Line Cord

Connect one end of a long telephone line cord to the jack on the back of the telephone labeled L3/L4. Connect the other end to the wall jack(s) labeled Lines 3 & 4 in the same manner as described in the previous step.

Note: If you are installing a 3-line EPIC telephone, or are connecting a 4-line telephone to only 3 lines, connect the other end of the line cord directly to the wall jack labeled Line 3.

1&2

Line 1

L1/L2

L3/L4

Line 2

Lines

4

Step 3: Install Desk/Table Top Phones (Continued)

5

3 Connect Handset

Plug either end of the coiled handset cord into the handset and the other end into the jack on the side of the telephone. Place the handset in the cradle.

4 Connect Power Cord

Plug the AC power cord into the adapter jack on the bottom of the telephone. Thread the power cord into the recessed groove. Plug the AC adapter into an electrical outlet not con-

trolled by a wall switch.

5 Assign a Station Number

Refer to page 8 for detailed instructions on assigning a station number.

6 Install a 9-Volt Battery (Optional)

It is not necessary for you to install a battery in your Epic telephone for it to function normally. In fact, a battery is not even needed to preserve your memory dial numbers in the event of a power failure. This is because all memory dial numbers are stored in a static memory which retains its contents even with no electrical power. The only purpose of having a battery installed is so that the telephone itself can function for up to two hours in the event of a power failure. You may wish to install a battery in at least one Epic phone for emergency operation, or have another standard phone available. If you wish to install a battery, refer to page 68 for detailed instructions.

7 Verify Proper Installation

IMPORTANT: Please remember to perform the procedure on page 9, after you assign each station number, to verify that each telephone is properly installed.

Installing Your System

Step 4: Install Wall Mounted Phones

6

1 Connect Cords to Telephone

If the wall jack is labeled Lines 1 & 2, connect the short telephone line cord to the jack on the telephone labeled L1/L2. If the wall jack is labeled Lines 3 & 4, connect the short cord to the jack on the telephone labeled L3/L4.

Connect the long telephone line cord to the other line jack on the telephone and thread it through its long groove on the bottom of the phone, then plug the AC power cord into the adapter jack on the bottom of the telephone, threading the power cord through its long groove on the bottom of the phone.

Thread the short telephone cord through the square hole in the center of the wall mount bracket, and then attach the wall mount bracket to the base of the telephone.

2 Connect Cords to Wall

Connect the long telephone line cord to the jack by the baseboard, and plug the AC adapter into the nearest electrical outlet not

controlled by a wall switch.

3 Reverse Handset Hook

Slide the telephone hook out of the cradle, rotate it 180 degrees so that its tab faces upward, and then slide it back into the cradle.

4 Connect Handset

Plug either end of the coiled handset cord into the handset and the other end into the jack on the side of the telephone. Place the handset in the cradle.

Installing Your System

L1/L2 L3/L4

AC power cord

Step 4: Install Wall Mounted Phones (Continued)

7

5 Assign a Station Number

Refer to page 8 for detailed instructions on assigning a station number.

6 Install a 9-Volt Battery (Optional)

It is not necessary for you to install a battery in your Epic telephone for it to function normally. In fact, a battery is not even needed to preserve your memory dial numbers in the event of a power failure. This is because all memory dial numbers are stored in a static memory which retains its contents even with no electrical power. The only purpose of having a battery installed is so that the telephone itself can function for up to two hours in the event of a power failure. You may wish to install a battery in at least one Epic phone for emergency operation, or have another standard phone available. If you wish to install a battery, refer to page 68 for detailed instructions.

7 Attach Telephone to Wall

Hold the telephone close to the wall and connect the short telephone line cord to the jack. Then mount the telephone to the wall plate, sliding it down firmly so that it locks securely in place.

8 Verify Proper Installation

IMPORTANT: Please remember to perform the procedure on page 9, after you assign each station number, to verify that each telephone is properly installed.

Installing Your System

8

Until a telephone is assigned a station number, the telephone will not operate, and the display will read “Station #??”. To assign this telephone a station number, simply press the soft key under CHANGE repeatedly until the desired station number is displayed.

It is important to connect the telephone to the telephone lines before

pressing CHANGE, so that the phone can check other existing stations in the system, and avoid offering you a duplicate station assignment.

Note: One phone in the system must be set as

Station #11 in order for all the system features, such as shared directory dial, to function.

Using Station Names

If you wish, you may also assign your station a name (See page 57). Then, people will see your station’s name when you call them on the intercom.

Assigning Station Numbers

Each station must be assigned a different station number.

Installing Your System

To assign a station a number:

1 Press PROGRAM.

- The display will read “Program...”

2 Press the soft key under NEXT.

- The display will show the currently

assigned station number.

3 Press the soft key under CHANGE

repeatedly, until the desired station number is displayed.

The choices are Station #11 through Station #26.

4 Press PROGRAM to exit.

You may follow the above steps at any time if you wish to change a telephone’s station number.

Note: If you are connecting your telephone for the first time, the telephone automatically starts at the station assignment screen, so you begin with step #3.

Verifying Proper Installation

The following procedure should be used at each telephone to verify proper installation. Also use this procedure any time you are experiencing difficulty, to test system configuration and identify possible system connection errors. The phone must be connected to the AC power supply, line 1 must be connected to the line 1 jack, and the phone must have been assigned an intercom station number.

IMPORTANT: If you ever have a problem with the installation or use of your EPIC System, please check the following procedure before calling our toll-free customer support number for assistance - 1-800-TMC-1638.

First, verify that line 1 is connected to the same telephone number at all the telephones. Do do this, press the line 1 button at one of the telephones. The line 1 LED should be green, the speakerphone LED should be red, and dial tone should be heard from the speaker. Now go to each of the other stations and make sure that each line 1 LED is red.

Next, make sure that lines 2, 3 and 4 are connected the same at all the phones by following the following steps at each telephone:

1. Press the line 1 button. The line 1 LED should be green, the speakerphone LED should be red, and dial tone should be heard from the speaker.

2. Dial the telephone number for line 2. The line 2 LED should flash slowly. If the line 2 LED does not flash, then line 2 is improperly connected to this telephone.

3. If this telephone utilizes line 3 and/or line 4, repeat steps 1 and 2, substituting the respective phone number(s) in step 2.

9

Installing Your System

Setting Up Your System

Setting Up Your System At A Glance

The following must be done at each station:

Program

Station Number Assignment

Automatic Line Selection

Set Distinctive Ringing

Toll Restriction

Set up and Private, Auxiliary, and Unconnected Lines

Set Ringers On/Delayed/Off

Select Intercom Ring, Voice or Handsfree

Factory Setting

Not assigned

Line 1

None Set

No Restrictions

None Set

All Ringers On

Handsfree

Page

8

12

13

14-17

19

22

54

10

Note: You must program a feature only if you wish to change its setting from the

Factory Setting.

11

Setting Up Your System

Setting Up Your System At A Glance (Continued)

The following must be done at Station #11

:

Program

Set Toll Restriction Access Code

Set System Call Privacy On/Off

Tone or Pulse Dialing

Store Shared Directory Dial Numbers

Name Stations

Factory Setting

“1234”

On

Tone

None Stored

None Named

Page

14

18

24

47

57

Note: You must program a feature only if you wish to change its setting from the

Factory Setting.

12

Setting Up Your System

Setting Automatic Line Selection

To choose which line will be automatically selected:

1

Press PROGRAM.

- The display will read “Program...”

2 Press the soft key under NEXT

repeatedly, until ”Auto Seize” appears in the display.

The display will show the current auto seize setting.

3 Press the soft key under CHANGE

repeatedly, until the desired auto seize setting is displayed.

The choices are: Auto Seize:L1 (factory setting) Auto Seize:L2 Auto Seize:L3 Auto Seize:L4 Auto Seize:INTCM

4 Press PROGRAM to exit.

This feature allows you to choose which line will be selected automatically when you lift the handset or press the SPEAKER button.

You may choose any of the outside lines or the Intercom line. If your chosen line is in-use, the telephone will automatically select the next available line.

Note: An incoming call that is ringing at your telephone will be selected automatically when you lift the handset or press the SPEAKER or HEADSET button, regardless of the choices you have made for automatic line selection.

If you wish to select a different line while your phone is ringing, you must press the desired LINE button before lifting the handset.

You may choose any of the outside lines or the Intercom line to be selected automatically when you lift the handset or press the SPEAKER button

Setting Distinctive Ringing

Setting Up Your System

To assign distinctive rings to one or more lines:

1

Press PROGRAM.

- The display will read “Program...”

2 Press the soft key under NEXT

repeatedly, until ”Distinctive Ring” appears in the display, and then press ENTER

The display will show the distinctive ring setting for Line 1.

3 Press the soft key under CHANGE

repeatedly, until the desired distinctive ring setting for Line 1is displayed.

The choices are: L1:RING SOUND #1 (factory setting) through RING SOUND #8

4 Press the soft key under NEXT to

see the current setting for Line 2, and repeat steps 3 and 4 to change the settings for Lines 2-4.

5 Press PROGRAM to exit.

Note: At any time when you have a

particular distinctive ring setting displayed, you may press the soft key under HEAR to hear an example of that distinctive ring.

All lines are initially set to ring with Ring Sound #1. If you prefer, you may assign each outside line one of seven other distinctive ringer tones.

This feature is usually used in one of four ways:

1 You may want to assign one of your lines its own ring tone and leave the other lines set at the default ring. For example, if line 3 were a private line at your telephone, you may assign it a distinctive ring so you could easily recognize calls ringing on your private line.

2 Or, you may want to assign a particular line the same distinctive ring at all of the stations. For example, if line 3 were the customer service line, you may assign line 3 the same distinctive tone at all the telephones so everybody could easily tell when this line was ringing.

3 Another use of this feature would be to give all of the lines at your telephone the same distinctive ring so that you could easily tell when your particular phone was ringing and differentiate it from the ringing of other nearby telephones.

4 Or, you might give all of your lines the same distinctive ring simply because you prefer that particular ringing tone.

13

Setting Up Your System

To set the system’s toll restriction access code:

At Station #1

1:

1

Press PROGRAM.

- The display will read “Program...”

2 Press the soft key under NEXT

repeatedly, until “Toll Restriction” appears in the display, and then press ENTER.

- The display will read “Access Code:

****

.”

3 Press the soft key under CHANGE if

you wish to store a new access code.

4 Enter a 4 digit number.

5 Press PROGRAM to exit.

The Toll Restriction feature enables you to control outgoing calls and helps you prevent unauthorized long distance calls.

The toll restriction access code is set at station #11. This code is needed when you wish to change any toll restriction settings or when you wish to turn toll restriction on or off at a particular phone. (See page 40).

If you ever forget the access code, simply set a new code at Station #11. Until you set the access code, the code will be the one set at the factory, which is “1234”.

Setting the restricted numbers and the allowed exceptions at a particular telephone:

Follow the instructions on the following three pages for setting toll restrictions at particular phones. After you set a phone’s toll restrictions, the settings will not be erased, even in the event of a power failure. So you do not need to worry about ever having to re-enter the toll restriction settings at any of the stations. If you ever do wish to erase all the toll restriction settings stored at a particular phone, follow the instructions on page 49.

Turning toll restriction on/off at a particular telephone:

Follow the instructions on page 40 for turning toll restriction on and off at a particular phone. Note: After setting a station’s restrictions, its toll restriction is automatically ON. In the future, you may temporarily override its toll restriction or turn its toll restriction off for a longer period without affecting the settings stored in the telephone.

Setting Up Toll Restriction

14

Setting Up Your System

To set the restricted numbers at a particular telephone:

1

Press PROGRAM.

- The display will read “Program...”

2 Press the soft key under NEXT

repeatedly, until “Toll Restriction” appears in the display, and then press ENTER.

- The display will read “Enter Code:”

3 Enter the 4 digit toll restriction

access code which was set at Station #11 (See preceding page).

- You will hear a confirmation beep and the display will read “Set Restricted #”

4 Press ENTER

- The display will show the currently stored Restriction #1, or indicate “1:” if there is no

Restriction #1 yet stored.

5 Press the soft key under CHANGE if

you wish to store a new Restriction #1, then dial desired restricted number, up to 6 digits.

6 Press the soft key under SAVE.

7 Press the soft key under NEXT and

repeat steps 5-6 if you wish to store any additional restrictions at this phone.

15

Setting Up Toll Restriction (Continued)

Toll restriction numbers are set individually at each station, so the restrictions can vary from phone to phone.

Some examples of popular restrictions: “1” ... to restrict all numbers starting with “1”. “01” ... to restrict all international calls. “0” ... to restrict all operator-assisted calls. “#976” ... to restrict all “0976” and “1976” calls. (When you enter restricted numbers, “#” is a wildcard that stands for the number “0” or “1”.) Note: Restrictions are usually just a few digits, since they prevent the dialing of all numbers starting with those digits.

Use the Worksheet below to plan your choice of restricted numbers. If you plan to set any stations with a different set of restrictions, then use additional copies of this worksheet.

You can set as many as five restricted numbers at each telephone.

Enter the restricted numbers exactly as you would dial them out. Each restriction can be up to 6 digits long.

1st Restriction

2nd Restriction

3rd Restriction

4th Restriction

5th Restriction

Worksheet

16

Setting Up Toll Restriction (Continued)

Setting Up Your System

To completely restrict specific lines at a telephone:

1

Press PROGRAM.

- The display will read “Program...”

2 Press the soft key under NEXT

repeatedly, until “Toll Restriction” appears in the display, and then press ENTER.

- The display will read “Enter Code:”

3 Enter the 4 digit toll restriction access

code which was set at Station #11 (See page 14).

- You will hear a confirmation beep and the display will read “Set Restricted #”

4 Press the soft key under NEXT

repeatedly, until “Line Restriction” appears in the display, and then press ENTER.

5 Press the soft key under CHANGE

repeatedly, until the desired Line 1 Restriction setting is displayed.

The choices are: L1: NORMAL (factory setting) L1: RESTRICTED

6 Press the soft key under NEXT to

see the current setting for Line 2, and repeat steps 5 and 6 to change the settings for Lines 2-4.

7 Press PROGRAM to exit.

In addition to setting specific restrictions at a particular phone (See preceding page), you may completely restrict any or all of the lines at a particular station.

People will not be able to make any outgoing calls on any lines that are completely restricted at a station, with the exception of the allowed numbers at that station and calls to “911”. However, they will still be able to receive incoming calls on these lines, take calls off hold, and have full use of the intercom.

The ability to completely restrict lines is useful in an office where you only want people to make calls on certain lines at particular stations. You may also wish to put one station in a public area, such as a lobby, and completely restrict all or most of its lines.

Setting Up Your System

To set the allowed numbers at a particular telephone:

1

Press PROGRAM.

- The display will read “Program...”

2 Press the soft key under NEXT

repeatedly, until “Toll Restriction” appears in the display, and then press ENTER.

- The display will read “Enter Code:”

3 Enter the 4 digit toll restriction access

code which was set at Station #11 (See page 14).

- You will hear a confirmation beep and the display will read “Set Restricted #”

4 Press the soft key under NEXT.

- The display will read “Set Allowed #”

5 Press ENTER

- The display will show the currently stored Allowed #1, or indicate “1:” if there is no

Allowed #1 yet stored.

6 Press the soft key under CHANGE if

you wish to store a new Allowed #1, then dial desired allowed number, up to 10 digits.

7 Press the soft key under SAVE.

8 Press the soft key under NEXT and

repeat steps 6-7 if you wish to store any additional allowed numbers at this phone.

If you set restrictions at a particular phone, you will most likely also want to store some allowed exceptions at that telephone.

For example, if you restrict long-distance calls, you will probably want to store some allowed area codes, such as “1301”. Or, for example, you may wish to store “1800”, to allow all “1800” calls. Or “1

*******

” to allow all “1+7 digit” calls. (When you enter allowed numbers, “*” is a wildcard that stands for any number from 0-9.) You may also want to store some specific allowed numbers, for example other company offices.

Use the Worksheet below to plan your choice of allowed numbers. If you plan to set any stations with a different set of allowed numbers, then use additional copies of this worksheet.

Setting Up Toll Restriction (Continued)

You can set as many as five allowed numbers at each telephone.

Enter the allowed numbers exactly as you would dial them out. Each allowed number can be up to 10 digits long.

1st Allowed

2nd Allowed

3rd Allowed

4th Allowed

5th Allowed

Worksheet

17

Setting Up Your System

To set system call privacy on/off:

At Station #1

1:

1

Press PROGRAM.

- The display will read “Program...”

2 Press the soft key under NEXT

repeatedly, until “Advanced Setting” appears in the display, and then press ENTER.

3 Press the soft key under NEXT until

“Call Privacy” appears in the display, and then press ENTER.

The display will show the current Call Privacy setting

4 Press the soft key under CHANGE

repeatedly, until the desired call privacy setting is displayed.

The choices are: Call Privacy:ON (factory setting) Call Privacy:OFF

5 Press PROGRAM to exit.

Note: Even if you set Call Privacy on,

people will still be able to turn Call Privacy off during a call if they wish by pressing the CONFERENCE button. (See page 39)

Setting System Call Privacy On/Off

The Call Privacy feature is set at Station #11, and this setting governs the entire system. There are two possible settings:

CALL PRIVACY ON: This is the initial factory setting and when this is set nobody can pick up their station and join or listen to your conversation unless you first release the call privacy by pressing the CONFERENCE button. This feature helps prevent eavesdropping and the disturbance of people accidentally interrupting your telephone conversations.

CALL PRIVACY OFF: This setting is useful for people who find the call privacy feature unnecessary or inconvenient. In some businesses, people prefer to be able to pick up other stations without the privacy having to be released first or having to be conferenced to the line.

Note: There is always call privacy on intercom calls regardless of your system call privacy selection. People at other stations cannot listen in to your intercom conversations.

18

If you set your system call privacy ON, you may still press the CONFERENCE button at any time during a call to release Call Privacy

CONFERENCE

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TMC ET4000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents